For office network systems located in the state of Washington, Progent's Microsoft and Cisco certified technical team members can deliver online assistance and troubleshooting to fix your network systems troubles fast and affordably. Progent has acquired enterprise-level expertise, sophisticated tools, and support knowledge bases to diagnose and fix network problems while avoiding the high cost and delays associated with on-site technical service dispatches.
If your Washington company is located outside of the larger urban areas such as Seattle, Spokane, Tacoma, Bellevue, or Vancouver, your local computer support options may be limited in skills, or not available during a crisis. This can result in a network that is unstable or causing wasted time due to technical issues continuing for too long. Progentís group of expert network professionals average more than 10 years of real-world industry experience, in the trenches of network support, performing a extensive range of technical tasks for a extensive range of clients. This means you obtain not only the technical competency needed for the task, but an expert with demonstrated methods for applying those skills to deliver efficient network solutions.
Microsoft Project Server Consulting
Progent's certified Microsoft Project Server and Project Online experts can provide advanced remote and on-premises support for Project Server as well as for Microsoft products that work closely with Microsoft Project Server. Consulting support services offered by Progent include Project Professional set up, SharePoint 2013 design and configuration, Microsoft SQL Server 2016 integration and development, SQL Server 2014 support, MS Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 integration, Exchange Server 2010 maintenance,Excel and Microsoft Office 365 Excel development, plus Office PowerPoint and Visio webinar classes. Progent can provide Cisco-certified CCIE network consultants to help your company to enhance your infrastructure to accommodate local, branch, at-home, and mobile workers so that they can use Project Server to collaborate safely and efficiently. Progent's certified security engineers can help your IT team to adopt and enforce security workflows that safeguard sensitive project information without disrupting the productive exchange of legitimate data.
ProSight Network Audits for Checking Network Infrastructure Health
Prosight Network Audits offer a quick and low-cost alternative for small and medium-size businesses to obtain an unbiased evaluation of the health of their information system. Based on a selection of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits show you how closely the configuration of your essential network devices adhere to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant ROI like a more manageable and more secure Active Directory environment. Both versions also offer the long-term benefits of advanced remote network monitoring and management technology. These benefits can include easier management, improved compliance with data security requirements, higher utilization of network resources, quicker troubleshooting, more dependable backup and recovery, and higher availability. For details about ProSight Network Health Checks and to view sample reports, go to ProSight Network Audits.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi network appliances includes a wide selection of Wave 2 Wi-Fi access points (APs), security gateways, and switches. UniFi appliances installed on multiple sites with any number of APs can be remotely provisioned and administered using free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, tuning, debugging, monitoring, and analytics. Progent offers the skills of seasoned Wi-Fi consultants who can assist your organization to assess the value of Ubiquitiís UniFi products for your environment and assist you to plan, install, manage, and troubleshoot your UniFi ecosystem. To learn more, visit Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration services.
In-depth Experience with Microsoft's Leading Server Environments
Progent's staff of computer network consulting experts can assist large enterprises to plan, install, and manage major rollouts of key Microsoft technologies by offering services such as Microsoft Active Directory configuration, Microsoft Exchange 2016 Server planning and deployment, Exchange 2013 integration, Exchange Server 2010 maintenance, SharePoint Server 2013 design and installation, Microsoft Skype for Business migration support and Lync Server integration, plus Microsoft SQL Server 2016 integration and development and Microsoft SQL Server 2014 application development. Progent has helped some of the world's largest companies to integrate technology powered by Microsoft servers and can provide branch office IT supports for enterprises with branch offices in the or major cities across the U.S.
NetApp MetroCluster High-Availability and Disaster Recovery Software
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering along with continual replication to deliver fast, zero data loss disaster recovery (DR) between sites that are up to 185 miles (300km) away from one another. Progent can provide access to a NetApp MetroCluster expert who can help your business to design, configure, administer, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that aligns with your technical needs and IT budget. Progent can ensure you follow best practices for installing your MetroCluster solution by providing help with tasks such as assigning shelf IDs, arranging aggregate layout, setting up volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker, designing a configuration replication network, and verifying your disaster recovery system to show compliance with industry standards and government requirements.
Microsoft Dynamics NAV Consulting
The latest edition of Microsoft Dynamics NAV ERP includes several innovations such as specialized Role Centers, enhanced business intelligence and reporting capabilities, and advanced workflow support. Progent's Dynamics NAV ERP professionals offer programming, integration and troubleshooting services to help your company to get the most from Microsoft Dynamics NAV. Progentís engineers can show you how to connect MS Dynamics NAV ERP software to other systems and programs. Also, Progent can assist your organization to design and utilize data warehouses so you can enhance your understanding of your operations, attract more customers, refine your sales strategies, and form productive alliances.
World-class Cisco Support from Experienced CCIE-certified Consultants
Progent can provide easy, immediate, and economical access to Registered Cisco CCIE engineers. CCIEs are recognized network experts who earn this top-level classification only as a result of intense examination by Cisco. CCIEs are able to resolve even the most complicated issues surrounding network architecture, configuration, repair, and support. Progentís CCIE consultants work intimately with Cisco in-house staff in analyzing issues with Cisco's IOS software and devising workarounds or obtaining software updates to resolve problems. Progent can provide quick access to a CCIE by phone so you can get immediate help for complex network problems that are impacting business productivity but are beyond the expertise of your local network support resources.
Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was established in 1999 to validate the skill of IT security experts. GIAC certifications are acknowledged by businesses and institutions all over the world including and the United States NSA. Progent's GIAC-certified information assurance specialists offer expertise with any of the security services covered under GIAC certification such as auditing infrastructure vulnerability, security incident management and response, intrusion detection, web-based application security and SIEM solutions for compliance with government mandates for promptly reporting incidents.
After-hours Remote Support
Progent's low-priced extended hours online technical support program provides clients 24x7 availability of remote technical support from Progent's Technical Response Center (TRC). Services offered beyond normal work hours include resolving problems with Microsoft-based servers, Microsoft Windows desktop troubleshooting, assistance with Microsoft Office applications, network and system backup and restore, and fundamental routing and switching help for Cisco technology.
Cisco Jabber Deployment and Management Consultants
Progent's Jabber consultants can provide online or on-premises expertise to assist organizations of any size to design, implement, maintain, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM ecosystems. Progent offers advanced support for the technologies that make up creating an end-to-end Jabber collaboration solution such as Cisco network devicesand management software, Microsoft Office apps, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP interfaces, WiFi networks, security and compliance, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and other pieces of a modern collaboration ecosystem.
Progent's Consulting Services for Microsoft Windows 2012 R2 Server Essentials
Microsoft Windows Server 2012 R2 Essentials is a value-priced, versatile platform that enables small businesses to make the move from the older stand-alone in-house datacenter to the contemporary hybrid networking paradigm that includes local and virtualized cloud-hosted software and infrastructure. Progent's certified Windows Server 2012 R2 Essentials consulting experts offer budget-friendly remote consulting and troubleshooting services for Windows Server 2012 R2 Essentials. Progent can help you to evaluate the potential productivity and cost benefits of migrating to Essentials and adopting a hybrid on-premises/cloud model for your network environment. Progent offers comprehensive project management so you can design and execute a smooth move to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Azure Cloud platforms and services. (Learn about Progent's Office 365 integration with on-premises Exchange deployments and Microsoft Azure planning and integration support.) Progent can also provide continuing consulting, troubleshooting, and customized training.
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) services offer economical multi-layer protection for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP delivers firewall protection, intrusion alarms, device management, and web filtering through cutting-edge tools packaged within one agent managed from a single console. Progent's security and virtualization consultants can assist you to plan and configure a ProSight ESP deployment that meets your company's unique requirements and that allows you demonstrate compliance with legal and industry data protection standards. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for urgent attention. Progent can also help your company to set up and test a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.
Responsiveness of Progent's Technical Response Center for Remote Technical Support
Progent's Technical Response Center is dedicated to delivering the highest level of online IT support possible for both emergency as well as standard issues. For urgent issues that impact multiple workers, key personnel, or a mission-critical application, the TRC will engage in one hour or less. For standard problems, the TRC will in two hours or less. In all cases, your ticket will be generated quickly and accurately, You will be sent a confirmation from the ticketing system, and the TRC will check with you regarding every resolved issue to confirm you are comfortable with the resolution and willing to close the ticket. Find out more about Progent's TRC Customer Commitment.
Talk to a Progent Computer Consultant
To see how you can contact a Progent network consultant for remote or onsite assistance in , phone 1-800-993-9400 or go to Online Network Help.