For small office network systems located throughout the state of Washington, Progent's Microsoft and Cisco authorized consultants can provide remote phone support and troubleshooting to solve your computer system issues quickly and cost effectively. Progent has acquired top-notch skills, sophisticated utilities, and support knowledge bases to identify and repair computer network problems without the high cost and delays normally associated with on-site service dispatches.

If your Washington organization is located outside of the larger metro areas such as Seattle, Spokane, Tacoma, Bellevue, or Vancouver, your nearby computer network support choices may be limited in expertise, or unavailable during urgent situations. This can result in a network that is unusable or causing productivity loss due to technical problems persisting for too long. Progentís team of network professionals average more than ten years of real-world IT industry experience, in the trenches of computer network support, performing a broad range of technical tasks for a broad range of clients. This means you obtain not only the technical expertise needed for the job, but an expert with proven methods for applying those skills to deliver affordable network solutions.

Advanced Project Management Consultants
For advanced project management assistance, Progent can provide the services of veteran information technology experts with decades of background as technology project managers for program development, business technology implementation, and process re-engineering working with organizations ranging from Big 4 firms to dot-com startups to government agencies. These high-level IT managers offer world-class management expertise to help enterprise clients to follow leading practices to ensure that strategic projects are successfully completed on time and on budget.

Planning and Support Expertise for System Center 2012 Virtual Machine Manager
Progent's SCVMM 2012 consultants can help businesses of any size to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and libraries; design, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class reporting. Progent can assist your business to move from an earlier edition of SCVMM or from a third-party virtualization management system, and Progent can show you how you to enhance and repair your current SCVMM ecosystem to make sure you realize maximum business value. Progent can also provide SCVMM 2016 migration consulting to help your organization to plan and execute an efficient upgrade from SCVMM 2012 to Virtual Machine Manager 2016 in order to benefit from new security capabilities, more affordable VMM storage options, and other enhancements.

Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultants can provide advanced online consulting to assist organizations of any size to integrate their information networks with popular public cloud platforms such as Azure and Amazon AWS. Progent can assist you to design and manage cost-effective hybrid environments that can include Windows and Linux operating systems and apps in hybrid network models that combine physical resources along with cloud services. To assist you to integrate public cloud services with physical datacenters, Progent offers a variety of public cloud integration support services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange and Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service development and troubleshooting.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the support of a certified VMware VCDX expert to help your organization plan, deploy, manage and troubleshoot VMware vSphere-powered virtualization solution for on-premises datacenters, private and public clouds, or hybrid systems. Progent's VMware vSphere consultants can provide advanced knowledge for installing and integrating VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent offers in-depth understanding of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite tools for administering private and public cloud and hybrid cloud solutions that provide maximum availability, fault tolerance, and disaster recovery.

ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting service provides complete hosting of a small or mid-size company's production servers in an environment that delivers the highest degree of dependability and scalability and is also easy to migrate to another host. Progent's Private Cloud hosting options are based on mature virtualization architectures that enable small and midsize businesses with multi- platform IT systems to save significantly on the expense of capital investments, system maintenance, and IT management while benefiting from enterprise-class reliability and an unprecedented level of vendor independence. Find out about Progent's ProSight portfolio of managed IT services for small businesses.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was established in 1999 to certify the skill of IT security experts. GIAC certifications are acknowledged by companies and institutions all over the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide expertise with all of the network security disciplines covered within the GIAC accreditation such as auditing network security mechanisms, incident management and response, intrusion detection, web-based application security and security information and event management (SIEM) solutions for compliance with government mandates for reporting incidents.

Cisco Unified Messaging and Collaboration Consulting Services
Progent offers remote or onsite help from a certified CCIE specialist to help you to design, deploy, manage and troubleshoot unified communications environments based on Cisco Unified Communication products in an in-house, cloud-based, or hybrid cloud deployment. Progent's Cisco-certified Unified Communications consultants have extensive experience assisting companies of all sizes to build collaboration ecosystems by delivering services such as Unified Communications Manager (CUCM) and CallManager planning and deployment, VoIP phones setup, and Cisco wireless VoIP phone solutions. Progent's consultants can help you with Cisco's extensive portfolio of UC applications such as Jabber, WebEx, Unity Connection, Cisco Unified Contact Center Express (CCX), and Unified Mobility.

MS Dynamics GP Customization and Training
Microsoft Dynamics GP 2015 R2 features a new design that improves cloud readiness, works with popular smart phones and tablets, permits single login with Azure Active Directory, and strengthens security. Progent's certified Dynamics GP 2015 R2 consultants have the broad technical skills and hands-on experience to address the many IT and business challenges associated with deploying and managing Dynamics GP 2015 R2 and can assist your organization to carry out a smooth migration that will optimize the business value of your investment in this powerful product.

Comprehensive Reporting of Services Delivered
Progent produces full and meaningful documentation of all support work to ensure clients donít ever feel like a hostage to their IT service organization. Progent sends email accounts of services immediately after completion of each service task, and also provides a printed copy along with monthly billings. Complete network support reporting makes it less disruptive for customers to move to a new service provider or take on increased service duties in house. Good service reporting also give management the information required to evaluate support services and develop more realistic IT budgets.

Talk to a Progent Computer Consultant
To learn how to contact a Progent network support expert for remote or onsite help in , call 1-800-993-9400 or visit Remote Network Help.