For business network systems located anywhere in the state of Washington, Progent's Microsoft and Cisco certified technical experts can provide online help and remote troubleshooting to fix your network systems issues quickly and cost effectively. Progent has developed top-notch skills, software tools, and support databases to troubleshoot and resolve network problems without the expense and delays associated with onsite technical service visits.
If your Washington small business is situated outside of the larger urban areas such as Seattle, Spokane, Tacoma, Bellevue, or Vancouver, your local computer support options may be limited in expertise, or not available during urgent situations. This can result in a computer network that is unstable or causing productivity loss due to technical problems persisting for too long. Progentís team of network professionals average more than twelve years of real-world computer industry experience, in the trenches of network systems support, performing a large variety of technical tasks for a broad range of clients. This means you obtain not just the technical expertise needed for the task, but a professional with demonstrated methods for applying that expertise to deliver excellent network solutions.
Business Intelligence Reporting Consulting and Troubleshooting
Progentís BI reporting experts offer remote and onsite expertise to help you with any facet of business intelligence reporting from debugging or enhancing reports to planning and deploying a comprehensive BI environment. Progent's management reporting consultants can assist you to support your existing reporting environment, assist you to upgrade databases and applications from an outdated reporting platform to a current one, and provide custom remote mentoring tailored to your specific requirements. Progentís management reporting and analytics consultants can provide expertise in all popular business intelligence reporting and visualization platforms including the SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot and Power View, Report Designer and Report Builder.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX expert to help your organization design, deploy, administer and troubleshoot VMware vSphere and vCloud-powered virtualization solution for on-premises networks, private and public clouds, or hybrid cloud deployments. Progent's VMware vSphere and vCloud consulting team can provide advanced expertise for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery. Progent has extensive experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite tools for administering private and public cloud and hybrid cloud solutions that provide high uptime, fault tolerance, and disaster recovery.
Wide and Deep Expertise with Office Networks
Progentís group of over 100 networking consultants means customers can take advantage of the leverage of more than 1,000 years of cumulative experience and collective information to repair the most vexing network issues. Progentís accredited information technology consultants possess the experience to find fixes quickly and implement them cost effectively.
ProSight Network Audits for Evaluating Network Health
Progent's ProSight Network Audits are a fast and low-cost alternative for small and medium-size organizations to get an unbiased evaluation of the overall health of their information system. Based on some of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how well the deployment of your essential infrastructure assets adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI such as a more manageable and safer AD environment. Both versions also offer the ongoing advantages of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include lower-cost management, improved compliance with data security regulations, higher utilization of IT resources, quicker problem resolution, more reliable backup and recovery, and increased uptime. For details about ProSight Network Health Checks and to see sample reports, visit ProSight Network Audits.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes a wide selection of Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and managed switches. Ubiquiti UniFi appliances running on multiple sites with any number of APs can be remotely configured and managed using free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, tuning, debugging, monitoring, and analytics. Progent can provide the expertise of veteran wireless professionals who can assist you to determine the benefits of Ubiquitiís UniFi technology for your environment and help you to design, deploy, manage, and troubleshoot your UniFi ecosystem. To learn more, visit Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration.
CISM-certified Cybersecurity Management Consultants
Progent offers the expertise of CISM Certified security management experts. The Certified Information Security Manager (CISM) organization describes the core capabilities and global standards of performance that information security professionals are expected to learn. It gives business management the confidence that those who have qualified for their CISM credential possess the experience and knowledge to deliver effective security management and consulting consulting.
Wireless Site Survey
Progentís Wireless Site Survey makes it easy to design and implement a wireless LAN optimized for your environment, providing your business a WLAN that delivers the reception, speed, load-handling capability, Quality of Service, security, and hand-off capability your business requires. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more detailed on-premises service. Progentís onsite wireless survey includes physical walkthroughs, spectrum and security assessment of your current wireless network, evaluation of your site's floor plans, measuring for RF contention, signal propagation modeling, selection of optimum placement for client-requested WAPs such as Cisco Aironet APs, Meraki access points and Apple AirPort equipment, and a comprehensive document defining the new WLAN.
Immediate Assistance for Urgent Issues
With Progentís urgent online network support services, you can get instant help for issues that are causing network disruption. Online help does away with the long wait and higher expense required for on-site computer service. For typical network administration tasks, Progentís remote support consultants can complete most jobs within minutes of a request, rather than forcing your company to wait for hours for on-premises help to show up.
Windows Server 2012 R2 Consulting Support
Progent's certified Windows Server 2012 consultants can assist you to assess the benefits of Windows Server 2012 R2 for your company, develop test systems and migration strategies, optimize your network for local, multi-location, cloud-based, and hybrid datacenters, train your IT management, staff, develop an enterprise-wide security plan, streamline IT administration, help with application development, and generate and validate a disaster recovery/business continuity plan. If your organization is considering migrating from Microsoft Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid solutions consultants can assist you to evaluate the value of Windows Server 2016 for your environment and plan and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid architecture.
SharePoint Server 2016 Migration and Hybrid Deployment Consulting Services
SharePoint 2016, designed for local deployments of the SharePoint content management platform, offers integration with SharePoint Online and Office 365 to enable hybrid environments that transparently unify local and cloud infrastructure and services. Other improvements include fast provisioning with the MinRole role-based topology feature, larger scale, higher performance, tighter security and compliance, enterprise analytics with Power BI integration, and a more engaging user interface for team projects. Progent's Microsoft-certified SharePoint consultants offer economical remote and onsite expertise, application development, and troubleshooting support for organizations of any size who want to migrate to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint. To find out more, visit SharePoint Server 2016 Migration Consulting Services.
VMware NSX Network Virtualization
VMware's NSX network virtualization platform allows you to create complete logical networks in software. NSX permits virtual networks to be provisioned in minutes and managed with a high degree of automation regardless of the physical components used by the underlying IP network. VMware Site Recovery Manager (SRM) supports automated recovery, application mobility, plus transparent site migration, failback and site re-protect. Site Recovery Manager also permits non-disruptive testing for site recovery, upgrades and patches and can generate reports to confirm complete service restoration, validate Service Level Agreements and prove disaster recovery compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can quickly restore the complete virtualized network topology at the recovery datacenter. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to help you to plan, deploy, test and maintain a DR solution powered by VMware SRM and VMware NSX.
Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup provides small organizations a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted environments and also supports cost-effective backup to Microsoft Azure storage. Top features include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection with backup spacing as short as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, item-level restore capability for individual files and emails, extensive support for Windows Server CSV and for VMware vCenter for handling large-scale environments, and support for Microsoft Volume Shadow Copy Service to back up live virtual machines without downtime. Progent is a certified Altaro partner and offers a wide range of consulting services to help you to plan, install, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup software. For more information, see Altaro VM Backup Certified Consultants.
Cisco ASA and PIX Firewall and Firepower Services Expertise
The new Cisco ASA 5500-X Series of firewalls with Firepower Services offer substantially more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-premier CCIE network consultants can assist your company to manage your legacy PIX or Cisco ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and on-premises support for ASA 5500-X firewalls with Firepower Services and can help your business to design, deploy, optimize, administer and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
Microsoft Azure Planning and Integration Consulting Services
Progent's Microsoft Azure cloud integration consultants can help you with any phase of Azure cloud integration including needs definition, prerequisites assessment, solution architecture, pre-production testing, implementation, automated administration, performance optimization, license controls, disaster recovery preparedness, security policy enforcement, and regulatory compliance assessment. Progent can assist you to configure and debug firewall appliances and VPN connections so that your clients can safely connect to Azure services, and Progent's Microsoft-certified consultants can assist you integrate key Microsoft technologies to work in the cloud including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist your organization to create a hybrid ecosystem that transparently integrates physical datacenters with Azure-based services.
Contact a Progent Computer Consultant
To learn how you can contact a Progent network support expert for online or on-premises support in #(state), phone 1-800-993-9400 or visit Remote Computer Help.