For small business network systems located anywhere in the state of Washington, Progent's Microsoft qualified technical team members can deliver phone assistance and remote troubleshooting to solve your computer system issues fast and cost effectively. Progent has acquired world-class skills, advanced software utilities, and support knowledge bases to identify and resolve IT problems while avoiding the cost and time delays associated with in-person service calls.
If your Washington business is located beyond the larger metro areas such as Seattle, Spokane, Tacoma, Bellevue, or Vancouver, your local computer support choices may be limited in expertise, or unavailable during urgent situations. This results in a computer network that is unstable or causing productivity loss due to technical problems continuing for too long. Progentís group of expert network engineers average more than twelve years of real-world IT industry experience, in the trenches of computer network support, performing a broad variety of technical tasks for a broad range of clients. This means you get not just the technical skills needed for the job, but a professional with demonstrated methods for applying that expertise to deliver efficient network solutions.
Progent's Juniper-certified network consultants can help your company to design and deploy Juniper Firewall/VPN platforms, enhance and support your network infrastructure, and migrate smoothly from discontinued products to current releases. Progent's Junos OS engineers can provide support for Juniper's flagship network control software to help your business to simplify the administration and strengthen the protection of your Juniper VPN devices and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS software products and can help you maintain environments that include a combination of Juniper's software platforms.
Planning and Support Expertise for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's System Center 2012 Virtual Machine Manager consultants can assist organizations of all sizes to adhere to best practices to configure SCVMM 2012 hosts and host groups, networking, storage systems, and libraries; plan, implement, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can help your business to upgrade from an earlier release of System Center Virtual Machine Manager or from another management platform, and Progent can show you how you to enhance and repair your existing SCVMM 2012 environment to make sure you realize maximum return on investment. Progent also offers Virtual Machine Manager 2016 migration consulting to help you to plan and implement a smooth upgrade from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 so you can benefit from stronger security features, more affordable VMM storage options, and other improvements.
CISM-certified Cybersecurity Management Consultants
Progent offers the services of CISM certified network security management consultants. The Certified Information Security Manager (CISM) committee describes the basic capabilities and global standards of performance that IT security managers are expected to learn. It gives business management the confidence that consultants who have earned their CISM certification possess the background and knowledge to deliver effective cybersecurity administration and support services.
Cisco Unified Communications Manager and Cisco Unified CM Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager (CUCM or Unified CM), originally known as CallManager, operates as the heart of Cisco's collaboration portfolio. Cisco Unified CM and Cisco Unified CM Express (CME) offer a modern IP-PBX by integrating tightly with unified messaging apps that include Cisco Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR), and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact center. Progent's CCIE-certified CUCM and CallManager experts can assist with any aspect of Unified Communications Manager support and debugging in areas that include integrating Voice over IP phones and video IP phones, designing dial plans, integrating SIP PSTN trunks and CUBE internetworking, installing Cisco ISR routers with CUBE support, designing UCS server clustering systems for high availability, and integration with Exchange and Skype for Business.
CRISC-certified Risk Management Consultants
The CRISC program was initiated by ISACA to verify an IT professional's skills to design, deploy, and support information system controls to reduce network risk. Progent offers the expertise of a CRISC-certified risk management expert to help your company to develop and carry out a risk management plan that follows industry best practices promoted by CRISC and crafted to match your organization's risk tolerance, business goals, and IT budget.
Disaster Recovery/Business Continuity Planning Support
Progent offers advanced online expertise for business continuity planning, validation, and education to help you to respond to possible disasters, reduce service disruption for your essential IT operations, avoid data loss, and meet examiners' letters and contractual obligations. Progent's business continuity consultants can team with your management and IT administration staff to provide risk analysis, define dependencies, identify human and physical assets needed to run your business, determine crucial network services and define allowable recovery times, qualify colocation sites, configure secure offsite connectivity for key employees, implement emergency notification mechanisms and define responsibilities for personnel, document a comprehensive recovery and test plan, and provide training for key people to carry your agreed upon solution. Progent's Windows Server 2016 disaster recovery consultants can show you how to design and build a cost-effective disaster recovery/business continuity solution for hybrid cloud deployments using failover cluster tools field-tested in Microsoft's massive Azure cloud.
Google Android Phone and Tablet Integration
Progent's Android phone and tablet integration consulting services have years of experience delivering remote and on-premises assistance for businesses of all sizes who want to integrate Android phones and tablets into their IT networks so that mobile clients can work together from anywhere. Progent offers the range of skills to solve network issues that span multiple vendors and that represent a combination of legacy and up-to-date technology. Progent provides cost-effective remote technical support to assist you with any stage of planning, deploying, managing and maintaining your BYOD solution. Progent can provide as-needed technical support to help you to handle particularly challenging IT problems, or Progent can provide outsourced or co-sourced project management support to help you finish major IT projects on time and within budget. Progent can help with on-premises, cloud-centric, or hybrid networks and can provide expertise with all major operating systems, applications, management utilities and hardware infrastructure. Progent also offers specialized group or one-on-one training to help you manage and operate Android phones and tablets securely and productively.
Advanced Project Management Consultants
For enterprise project management support, Progent can provide the services of veteran IT experts with years of experience as technology project managers for application development, business technology deployment, and business process engineering working with organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven IT managers can provide advanced management skills to help enterprise customers to adhere to best practices to make sure strategic projects are completed on time and on budget.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the assistance of a certified VMware VCDX consultant to help your organization design, configure, administer and troubleshoot VMware vSphere and vCloud-based virtualization solution for local datacenters, cloud environments, or hybrid cloud systems. Progent's VMware vSphere and NSX consulting team can provide advanced knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery. Progent offers extensive experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite tools for administering private and hybrid cloud environments that provide maximum availability, fault tolerance, and disaster recovery.
64-bit Processing Upgrade Support Services
Progentís 64-bit upgrade experts can help your organization to update your servers and workstations affordably from 32 to 64 bits. Progent can help you to calculate the risks and benefits of migrating to 64-bit processing, design a cost-effective upgrade strategy that minimizes business disruptions, and offer responsive remote help to aid you to install 64-bit software and applications on your current computers. Progent's Microsoft-qualified consultants can help your company to install the 64-bit editions of Microsoft products such as Microsoft Windows Server, SQL Server, Windows 10, and Office Excel.
Failover Clustering Consulting for Microsoft Windows Server 2016 and Windows Server 2012 R2
The failover server cluster feature set incorporated into the most recent releases of Microsoft Windows Server has been dramatically redesigned to streamline the deployment, configuration, and maintenance of clusters and to provide improved levels of system dependability, security, performance, and versatility. New or improved capabilities include automated cluster Validation, easier setup and deployment, unified cluster administration, new cluster infrastructure for maximum uptime, better security and quorum structure, elimination of failure points, more storage and RAM capacity, improvements for geographically dispersed clusters, and live migration support for Hyper-V virtual servers. Progent's certified failover cluster consultants can help your company evaluate the advantages of failover clusters, plan and implement an installation, educate your network support personnel to administer your failover clusters, deliver ongoing consulting and support services, and produce and test a disaster recovery procedure. Progent's Windows Server 2016 disaster recovery/business continuity consultants can show you how you to design and build a cost-effective disaster recovery/business continuity solution for multi-site or hybrid cloud deployments utilizing failover cluster tools proven in Microsoft's Azure public cloud.
Planning and Deployment Consulting for Cisco's Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified wireless consultants offer Cisco Aironet wireless AP configuration support and Cisco wireless controller consulting so you can benefit from the IEEE 802.11ac Wi-Fi specification to triple the speed for your wireless LAN while extending the signal coverage.
Cisco Unified Messaging and Collaboration Consulting Services
Progent offers remote or on-premises access to a Cisco Certified Internetwork Expert (CCIE) engineer to assist you to design, install, administer and repair converged communications environments based on Cisco Unified Communication products in an in-house, cloud-based, or hybrid cloud environment. Progent's Cisco-certified Unified Communications consultants have in-depth experience assisting organizations of any size to build advanced collaboration ecosystems by delivering services such as Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager planning and deployment, VoIP phones and soft phones configuration, and Cisco wireless VoIP phone solutions. Progent can help you with Cisco's entire library of UC applications like Jabber, WebEx Meeting Center, Unity Connection, Unified Contact Center Express (CCX), and Unified Attendant Console.
Microsoft Access Database Application Programming
Progent's Microsoft Access consulting experts offer affordable remote support for all editions of Office Access including desktop and browser-based versions and can provide advanced assistance for application development, database migration, performance optimization, BI reporting, and troubleshooting. Progent also offers tailored webinar classes for Office Access development and database management.
Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of computer security professionals. GIAC accreditations are acknowledged by companies and institutions throughout the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists offer support for all of the network security services covered under GIAC certification such as evaluating network vulnerability, security incident handling, intrusion detection, web-based application security and SIEM solutions for compliance with government requirements for reporting events.
Microsoft System Center 2016 Consultants
Microsoft System Center 2016 provides major enhancements in the management of hybrid cloud networks through comprehensive integration with Windows Server 2016 servers, Windows 10 clients; unified management of heterogeneous networks that incorporate Linux, Microsoft Hyper-V and VMware; and expanded public and private cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consultants can provide advanced remote and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to plan and install a new deployment of System Center 2016, extend or tune your current one, upgrade smoothly from a previous release of System Center, or debug your System Center solution.
Contact a Progent Network Consultant
To learn how you can contact a Progent network consultant for remote or onsite support in , phone 1-800-993-9400 or visit Online Computer Help.
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