For small company computer networks located anywhere in the state ofWisconsin, Progent's Microsoft and Cisco certified consultants can deliver online help and remote troubleshooting to solve your computer system problems fast and cost effectively. Progent has acquired enterprise-grade expertise, advanced software tools, and support knowledge bases to identify and repair computer network problems without the high cost and time delays associated with onsite service visits.

If yourWisconsincompany is located outside of the larger metro areas such asMilwaukee, Madison, Green Bay, or Kenosha, your nearby computer network support choices may be limited in expertise, or not available during an emergency. This results in a network that is unstable or causing efficiency loss due to technical issues continuing for too long. Progentís group of network engineers average more than 12 years of real-world industry experience, in the trenches of network support, performing a wide variety of technical tasks for a broad range of customers. This means you get not only the technical skills needed for the job, but a professional with proven methods for applying that expertise to deliver cost effective network solutions.

Consulting Expertise for System Center 2016 Virtual Machine Manager
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management tools and is intended to offer a unified mechanism for deploying and managing virtualized datacenters across hybrid networks that can include on-premises and hosted datacenters and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consultants can help organizations of any size with all facets of building, implementing, and managing a SCVMM 2016 solution. Progent can assess your virtualization architecture, help you upgrade efficiently from older releases of Virtual Machine Manager, design workflows for creating and installing VMs and hosts, design fault-tolerant compute and storage clusters, integrate your datacenter resources with public clouds, set up virtual switches and load balancers, write and refine PowerShell scripts, and help you evaluate the strategic advantages of new capabilities like Storage Replica and Shielded VMs. Progent's hypervisor experts can provide world-class Hyper-V consulting and VMware ESXi support.

SharePoint 2019 Server Planning and Deployment Support
SharePoint Server 2019 incorporates the modern experience drawn from SharePoint Online, serving as a crossover platform between the traditional experience of SharePoint 2016 and the new SharePoint experience. Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer economical online and onsite expertise, software development, and debugging services for businesses of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can help customers design and execute a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud-based components into a seamless intranet solution. To find out more, see SharePoint 2019 solutions consulting.

ProSight Network Audits for Evaluating Network Infrastructure Health
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size organizations to get an unbiased assessment of the overall health of their network. Based on some of the top remote monitoring and management tools in the industry, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits help you see how well the configuration of your core network assets conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI like a cleaner and more secure Active Directory environment. Both versions also provide the long-term benefits of cutting-edge remote network monitoring and management technology. These benefits can include easier network management, improved compliance with government and industry security standards, more efficient utilization of IT resources, faster problem resolution, more dependable backup and recovery, and less downtime. For more information about ProSight Network Audits and to see sample reports, go to ProSight Network Audits.

Online Support for Windows and Cisco-based Network Environments
Progentís Technical Response Center provides expert online technical support for Microsoft Windows and Cisco-based environments anywhere in the United States. Progent's certified engineers have the expertise to assist you to analyze and resolve complex network problems quickly and affordably. The scope of information technology expertise represented by Progent's staff of consultants allows them to escalate even the most difficult issues to appropriate subject matter experts as necessary. Whether you need one-time phone support and remote repair or ongoing access to a Helpdesk Technical Response Center, Progent's experts can provide your small business with enterprise-level support without the high cost and administrative overhead of running a large internal support group.

Citrix Desktop Virtualization Consulting
Progent's Citrix desktop virtualization experts can assist you to plan, install, administer, and support a virtualized Windows application delivery and management system by providing XenDesktop expertise and XenApp support. Progent's Cisco-certified CCIE network engineers can show you how to optimize your network infrastructure for delivering server and client-side applications, and Progent's remote datacenter management and support consultants can assist your organization to administer and support a remote datacenter that features high uptime, advanced protection, and fast disaster recovery. Progent's Citrix technology experts can also help you with additional virtualization platforms from Citrix by providing XenServer expertise and Citrix Essentials for Hyper-V integration.

Remote Server Monitoring with Microsoft System Center Operations Manager Operations Manager
Progent offers a variety of Network Support Packages built around the proactive problem solving abilities of Microsoft System Center Operations Manager, a cutting-edge server management software platform that monitors the reliability, speed and protection of your information network and identifies anomalies before they can bring down your network. To provide more understanding concerning the performance and stability of your system environment, Progent can help you deploy and operate leading network monitoring tools powered by the Linux operating system.

Linux Support and Linux/Windows Integration
If your company network mixes Linux technology with Microsoft Windows, Progent can assist you to integrate your servers into an efficient system that permits all your platforms to coexist peacefully for simpler management, seamless data exchange, high availability, high throughput, and tight security. If you are developing Linux applications on a network that incorporates Windows-based servers, workstations, and applications, Progent can provide full-service outsourcing that allows you to focus on your area of expertise.

PC and Mobile Device Unified Configuration Management Consulting
Progent's Microsoft-certified consulting team offers Configuration Manager 2016 hybrid cloud integration, Microsoft System Center 2012 Configuration Manager (SCCM 2012) planning and deployment and Intune integration help to centralize and streamline the management of your PCs along with your Cloud-connected mobile devices. Progent can help you to upgrade efficiently to SCCM 2016 from an older change management solution or assist you to modify your current SCCM 2016 environment to accommodate your evolving business requirements.

Collaborative Approach to Support and Technical Problem Escalation
Computer technologies have become ever more complex. At the same time, typical small business computer networks incorporate products from dozens of different manufactures. This makes computer integration and maintenance increasingly difficult. It is impossible for even the most talented engineer to have deep familiarity in all facets of information technology, or broad hands-on experience in the thousands of brands, models, and updates that small businesses include in their information systems. Progent follows a collaborative approach to computer support and relies on subject matter experts to bring in-depth knowledge when needed to resolve the most intractable technical issues effectively, at the lowest expense to your company.

Talk to a Progent Network Consultant
To see how to get in touch with a Progent computer support expert for remote or onsite expertise in #(state), phone 1-800-993-9400 or go to Online Computer Help.

An index of content::

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    Progentís Cisco-Certified technology consultants offer experienced PIX Firewall support services covering design, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and application policy enforcement, mutlivector attack protection, and safe access services. Extending from compact, easy-to-install desktop appliances for small offices and home offices to modular gigabit products, Cisco PIX firewalls offer a sensible level of security, performance and reliability for information environments of all sizes. PIX firewalls are based on a proven, specially designed operating system, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and networking services, including powerful application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible management tools. Progentís Cisco experts can show you how to choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Progent's Computer Helpdesk Outsourcing Services for PC desktop technical support are intended especially for small businesses who need immediate access to a Help Desk Call Center with professional telephone support and effective escalation capability but who have to operate within a limited IT budget. Important components of Progent's Help Desk Outsourcing Services are Help Desk Support, Secure Remote Access Support, System Evaluation, Expert Escalation, Virtual Help Desk Services, By-the-Minute Billing, and Help Desk Software Recommendation and Integration.

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    Remote management cards give network administrators full control of a server without the need for a personal visit. Through remote management cards, all console screen data plus keyboard and mouse functionality are transferred to a remote session to a support expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can help you to plan, implement, and manage a high-availability company network that incorporates remote management cards and Progent can utilize these remote server management cards to deliver efficient off-site technical support. Progent has experience with a number of remote server management cards such as Aten IP9001 remote server management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon remote server management cards.

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    Cisco's Meraki family of access and distribution switches are designed for environments ranging from branch offices to campuses. Progent's Cisco-certified consultants can provide cost-effective remote consulting to help your company to design and implement a productive network solution that incorporates Meraki switches, streamline network administration with Meraki's cloud-centric management architecture, set up policies to ensure security, create and test a disaster recovery plan, and resolve technical issues related to any aspect of your Meraki ecosystem. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to create a cohesive networking infrastructure.

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    Progent can help you in any and all phases of your upgrade to Microsoft Exchange Server 2016 including designing HA architecture for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; specifying storage requirements for your virtual machines (VMs), databases and log files; setting up hardware load balancing (HLB) for high-availability client access services; planning, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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    Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist your organization to plan and deploy a disaster recovery solution based on Microsoft's most advanced Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class network-attached storage using commodity equipment, VM Load Balancing for improving the speed and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, affordable deployment of a failover cluster quorum witness.

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    Microsoft Office 365 Exchange Online lets you utilize cloud-based virtual machines, mailboxes and associated Exchange infrastructure to reduce hardware costs and management overhead. You can configure Office 365 Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid architecture that incorporates on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer budget-friendly online support to assist your organizations to evaluate the benefits of Exchange Online, plan a network topology that aligns with your business needs and IT budget, implement an efficient move from your existing Exchange system to one that includes Exchange Online, train your IT team and users, and deliver ongoing consulting and technical support.

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    Progent's certified Windows Server 2003 consultants can provide network help and expert consulting for the complete family of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Windows 2000 Server. Progent's Microsoft Windows 2003 migration, configuration, update, and maintenance services include system planning, installation, project management, on-site and off-site technical support and repair, Help Desk services, CISM-certified security services, turn-key outsourcing, and expert co-sourcing.

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    Progent's certified consultants can assist you to assess Microsoft Windows 7 to confirm application compatibility and to check its speed and reliability working with your applications. Progent can also show you how to evaluate the potential strategic benefits of moving to Windows 7. If you decide that Windows 7 makes sense for your business, Progent can assist you to design and carry out a non-disruptive upgrade to Windows 7 from a an older version of Windows.

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    Progent's Apple Mac experts can support the creative aspect of Macintosh computing by offering help services and education in graphics, audio, and motion video. Progent's support professionals offer expertise in a range of Apple Mac programs including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or configuring an audio/video post production facility.

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    E-Mail Guard is Progent's economical antispam and virus protection managed service that offers small companies enterprise-quality protection from spam, viruses, DHA attacks, and other forms of email-borne assaults on IT systems. E-Mail Guard is powered by Postini's Perimeter Manager, a comprehensive library of web-managed antispam and virus protection services that defuse email assaults before they are able to breech the network firewall. Perimeter Manager also lets administrators track and manage their e-mail application, regardless of server platform, hardware type, or geographic location.

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    Progent can provide cost-effective remote and on-premises consulting to help organizations of any size to migrate any part of their critical network infrastructure to Google Cloud Platform (GCP). This can save time and hardware expense and allow access to Google's state-of-the-art machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, system design and review, pilot testing, configuration, centralized administration, performance optimization, software license management, disaster recovery solutions, and security strategies.

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