For small business networks located in the state of Wisconsin, Progent's Microsoft certified technicians can deliver online help and troubleshooting to repair your computer system problems quickly and affordably. Progent has developed enterprise-level expertise, sophisticated utilities, and support knowledge bases to identify and resolve network problems while avoiding the high cost and delays normally associated with on-site technical service visits.
If your Wisconsin company is located beyond the larger urban areas such as Milwaukee, Madison, Green Bay, or Kenosha, your local computer network support options may be limited in expertise, or unavailable during urgent situations. This results in a network that is unusable or causing efficiency loss due to technical problems continuing for too long. Progentís staff of field proven network consultants average more than ten years of real-world industry experience, in the trenches of IT support, performing a broad variety of technical projects for a varied range of customers. This means you obtain not only the technical competency needed for the job, but a professional with field proven methods for applying those skills to assist with excellent network solutions.
Cisco VoIP Phone and IP Video Phone Integration and Troubleshooting
Progent's Cisco VoIP phone and video IP phone consultants can assist your business to integrate, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP phones. Progent offers expertise for all models of Cisco's IP phones from legacy VoIP products to the latest media phones. Progent's consultants can also help your organization to integrate your IP phones with Cisco Unified CM, originally known as CallManager, or with Unified Communications Manager Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified CM apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent can provide support with any facet of Cisco VoIP Phone integration including reviewing dial plans, solving IP phone registration issues, integrating SIP PSTN trunks and CUBE internetworking, deploying ISR routers with CUBE VoIP networking support, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony systems for survivability.
Advanced Project Management Experts
For advanced project management support, Progent offers access to veteran IT professionals with years of background as IT project managers for program development, business technology implementation, and process re-engineering working with organizations from Big 4 companies to dot-com startups to government agencies. These high-level project managers offer world-class management expertise to help enterprise clients to adhere to leading practices to make sure development or deployment projects are completed on schedule and on budget.
Live Online Training for Desktop Applications
Progent offers online training for popular productivity software. Progent's Webinar training covers topics that include Microsoft Office 365 Excel and Power BI business reporting, Office 365 Word VBA development, PowerPoint co-editing, Outlook security, Office 365 Access rapid application development, Microsoft Dynamics GP (Great Plains) customization, and Windows 10 management. Webinar-based learning offers all the advantages of traditional classroom seminars, including instant communication between students and trainers, but avoids the expenses of travel and the hassle of trying to synchronize the availability of multiple students.
Progent's Online Consulting, Programming and Training Services for Microsoft Office Excel and Office 365 Excel
Progent's certified Office Excel and Office 365 Excel consultants can provide a broad range of remote support services to assist your organization to plan, program, pilot test, deploy, administer, and debug applications based on any release of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist you to migrate your current Excel solutions to the latest releases of Excel, integrate Excel with iOS and Google Android smart phones and tablets, and identify and fix compatibility issues between various releases of Excel. Progent offers on-demand support to organizations looking for a quick solution to a stubborn problem associated with Excel and Progent can also provide full project management services for upgrading or creating mission-critical application software based on Excel. Progent's affordable webinar training classes for Office Excel can be customized to address the special requirements of individuals or teams.
Progent is a Certified Microsoft Partner
Because Progent is a Microsoft Certified Partner, each Progent support expert has access to the technology and training resources needed to provide the best computer support possible. Progent's IT outsourcing, Help Desk Call Center, Office 365 integration expertise, and application programming services permit small and midsize business clients to benefit from the wide range of knowledge found in the IT departments of big companies without the high cost and distraction of building and managing a self-sufficient in-house IT group.
Disaster Recovery/Business Continuity Planning Support
Progent offers high-level online expertise for disaster recovery/business continuity planning, testing, and education to help your company to respond to potential disasters, minimize downtime for your vital IT functions, eliminate data loss, and meet examiners' letters and business requirements. Progent's business continuity experts can team with your executive and IT support group to perform risk and business impact evaluation, identify interdependencies, identify human and physical resources needed to operate your business, prioritize business-critical IT functions and define allowable restoration times, qualify hot backup centers, set up safe remote access capability for crucial employees, implement notification systems and define responsibilities for personnel, document a complete recovery plan, and provide training for management and technical staff to execute your business continuity plan. Progent's Windows Server 2016 disaster recovery/business continuity experts can show you how to plan and deploy an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud environments using failover cluster tools proven in Microsoft's massive Azure public cloud.
Citrix Certified XenServer Virtualization Consulting Support
Progent's Citrix certified XenServer engineers can help your company to understand the business benefits of XenServer and additional Citrix products, and can help you to plan, validate, implement, troubleshoot, and maintain a XenServer installation. Progent can in addition assess your existing XenServer environment and help you to optimize consolidation, performance, security and compliance, uptime, and disaster recovery.
Microsoft Data Protection Manager Consulting Services
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides small and medium-size businesses near-continuous backup and easy recovery functions for Microsoft environment. SCDPM 2016 offers application-aware protection for key workloads like SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux VMs, works with virtual machines hosted by Windows Hyper-V and VMware, and can use Azure for cloud backup and recovery. Progent's Microsoft-certified System Center 2016 Data Protection Manager consultants can help you to plan, deploy, administer, and troubleshoot an enterprise-wide backup/restore system built around SCDPM 2016. Progent can assist you to migrate from an older release of DPM or from a legacy system, and Progent can tune your DPM 2016 ecosystem for on premises, colocated, cloud or hybrid deployment models. Progent can provide remote or onsite consulting expertise and can deliver occasional guidance to help you through challenging issues or provide end-to-end project management services to make sure you finish your SCDPM 2016 initiative on schedule and within your budget.
Microsoft Office 365 Exchange Online Integration with On-premises Exchange
Microsoft allows you to create transparent hybrid environments that combine Office 365 and local installations of Exchange. This allows you to have certain mailboxes located at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist you with any phase of planning, implementing and troubleshooting your hybrid Office 365 network. Progent's Exchange specialists can provide as-needed support to help you resolve challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is completed on time and within budget. For more information about Progent's online consulting support for hybrid Office 365 and on-premises Exchange systems, see Office 365 integration with on-premises Exchange.
CISSP-certified Cybersecurity Consultants
Progent's CISSP-premier network security consultants can assist businesses of all sizes with any facet of information system security. Progent can implement efficient cybersecurity solutions that protect a small office from advanced threats or Progent can plan, deploy, and monitor an end-to-end security strategy for hybrid networks that support local, online, and mobile clients accessing network resources distributed across multiple physical datacenters and public and private clouds.
64-bit Computing Upgrade Support Services
Progentís 64-bit upgrade support experts can assist you to enhance your servers and desktop PCs affordably from 32 bits to 64 bits. Progent can assist you to understand the costs and advantages of upgrading to 64-bit computing, plan an economical upgrade strategy that reduces operational interruptions, and offer timely remote support to aid your company to configure 64-bit operating systems and applications on your current computers. Progent's Microsoft-premier engineers can assist you to install the 64-bit versions of Microsoft platforms like Windows Server, SQL Server, Microsoft Windows 10, and Office Excel.
Microsoft Windows Server 2012 R2 Migration and Support
Progent's certified Windows Server 2012 consultants can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, develop pilot systems and migration strategies, optimize your infrastructure for local, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT management, team, create an enterprise-wide security plan, automate network administration, help with application development, and generate and test a DR/BC plan. If you are thinking about upgrading from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid cloud solutions consultants can assist you to evaluate the benefits of Windows Server 2016 for your business and plan and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model.
Get in Touch with a Progent Network Consultant
To learn how to contact a Progent computer support expert for remote or onsite assistance in , phone 1-800-993-9400 or go to Online Network Help.