For business computer networks located in the state of Wisconsin, Progent's Microsoft and Cisco authorized consultants can provide phone assistance and remote troubleshooting to solve your network issues quickly and cost effectively. Progent has acquired world-class skills, advanced software tools, and support databases to identify and repair IT problems without the high cost and delays normally associated with onsite service calls.
If your Wisconsin company is located beyond the larger urban areas such as Milwaukee, Madison, Green Bay, or Kenosha, your nearby network systems support options may be limited in technical capability, or not available during a crisis. This results in a office network that is unusable or causing efficiency loss due to technical issues going unresolved for too long. Progentís team of expert network professionals average more than twelve years of real-world IT industry experience, in the trenches of IT support, performing a large variety of technical tasks for a broad range of clients. This means you obtain not just the technical competency needed for the task, but a consultant with field proven methods for applying that expertise to deliver cost effective network solutions.
Microsoft Desktop Virtualization Support
Microsoft's desktop virtualization technologies lower the effort needed for IT managers to deploy software programs so that they are standardized throughout an entire user base, offer the power to manage access to critical information, and allow fast installation of new or updated workstations. In Microsoft Windows Server 2016, the Terminal Services tool has been revamped and named Remote Desktop Services (RDS). Microsoft's innovative VDI infrastructure behind RDS streamlines client access, enhances responsiveness, tightens data security, centralizes administration, and provides an almost transparent user environment. Progent's desktop virtualization engineers can assist you to evaluate the strategic benefits of Microsoft's desktop virtualization technologies, configure pilot and on-line deployments, improve your system infrastructure to support virtual desktops effectively, assess and remediate security issues, and educate your IT managers to follow best practices to gain maximum payback from desktop virtualization.
Juniper Networks Consulting
Progent's Juniper-certified network engineers can assist you to design and deploy Juniper Firewall and VPN platforms, enhance and troubleshoot your infrastructure, and migrate smoothly from outdated devices to the latest releases. Progent's Junos OS consultants can provide expertise with Juniper's premiere network operating system to enable you to streamline the administration and strengthen the protection of your Juniper VPN devices and firewalls. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system platformS and can assist you manage environments that include a mix of Juniper's software platforms.
CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA to verify an IT professional's ability to plan, implement, and support information system control mechanisms to mitigate network risk. Progent can provide the expertise of a CRISC-certified risk management consultant to help you to create and carry out a risk management plan based on leading practices promoted by CRISC and geared to match your organization's risk appetite, business goals, and budgetary guidelines.
Online Consulting for Microsoft Windows Server 2008
The complexity and versatility of Microsoft Windows Server 2008 R2 calls for an IT professional with real-world experience and diverse knowledge in designing and building cohesive and comprehensive business information environments. The professional experience of Progent's certified Windows Server 2008 experts, averaging over a decade of background supporting Microsoft-based solutions, assures your success in maintaining and troubleshooting your Windows Server 2008 R2 environment. Progent's Microsoft-certified Windows Server 2012 R2 consultants can also help you to assess the advantages of migrating from Microsoft Windows 2008 to Microsoft Windows Server 2012 R2 or later. If you are planning on creating a hybrid architecture that combines local resources with public cloud services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid integration.
Immediate Support for Urgent Problems
With Progentís urgent remote computer troubleshooting services, your company can get instant support for issues that are causing lost productivity. Remote help does away with the long delay and increased cost required for on-site network help. For typical network administration work, Progentís online support consultants can finish most jobs within minutes of receiving a request, rather than requiring you to live with a problem for hours for on-premises help to show up.
Progent is a Microsoft-certified Partner
Since Progent is a Certified Partner for Microsoft, each Progent support expert has access to the technology and training resources needed to deliver the best computer support available. Progent's outsourcing, Help Desk, Office 365 deployment support, and software development services allow small business customers to take advantage of the wide range of knowledge found in the IT departments of big enterprises without the significant cost and distraction of maintaining a large in-house network group.
Microsoft Dynamics NAV Consulting
The latest version of Microsoft Dynamics NAV ERP includes powerful innovations such as Personalized Role Centers, enhanced BI and reporting capabilities, and advanced workflow support. Progent's Dynamics NAV consulting professionals offer custom programming, configuration and troubleshooting services to help you to benefit from Microsoft Dynamics NAV. Progentís consultants can help you to integrate MS Dynamics NAV to additional systems and programs. In addition, Progent can help your organization to create and utilize data warehouses so you can improve your understanding of your business, acquire additional customers, refine your marketing campaigns, and form successful alliances.
Failover Clustering Support for Microsoft Windows Server 2016 and Windows Server 2012 R2
The failover clustering feature set built into the most recent versions of Microsoft Windows Server has been dramatically redesigned to streamline the installation, setup, and management of server clusters and to offer improved levels of network availability, protection, performance, and versatility. New or improved features include cluster Validation, easier configuration and deployment, unified cluster administration, redesigned cluster architecture for maximum availability, hardened security and quorum structure, minimization of failure points, greater disk and memory capacity, improvements for multi-site clusters, and live migration capability for Windows Hyper-V virtual machines. Progent's certified cluster technology consultants can help your company assess the business benefits of Windows clustering, design and execute an installation, train your network support personnel to administer your cluster environment, deliver ongoing consulting and technical help services, and produce and validate a workplace recovery plan. Progent's Windows Server 2016 disaster recovery experts can assist you you to design and build an affordable disaster recovery solution for hybrid cloud environments using failover cluster technology proven in Microsoft's Azure cloud.
Team Approach to Support and Problem Escalation
Information networks have grown increasingly sophisticated. In addition, typical small office computer networks include solution from many different manufactures. All this makes computer integration and maintenance increasingly challenging. It is impossible for even the most talented individual to have in-depth knowledge in all aspects of computer technology, or extensive practical experience in the thousands of hardware and software products, versions, and updates that small companies incorporate in their information systems. Progent follows a team methodology to network consulting and depends on subject matter experts to bring high-level knowledge when needed to fix the most intractable problems effectively, at the least expense to your company.
Configuration Consulting for Lync 2013
Lync 2013, rebranded Skype for Business, allows organizations of any size to create a centrally managed and protected communications ecosystem that permits the modern BYOD computing model with instant messaging, presence, audio/video and web meetings with app sharing and whiteboard, and both IP and PSTN telephony enabled for a wide assortment of desktop and handheld endpoints. Progent's Microsoft-certified Lync Server 2013 experts can assist you to assess the business benefits of Lync Server 2013, create an in-house, cloud-resident (with Microsoft Lync Online) or mixed topology appropriate for your present and future goals, deploy Lync 2013 in a way that expedites your ROI, and deliver live webinar and onsite training to your management team and end users. Progent has in-depth expertise in key pieces of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to combine Lync Server 2013 with popular Office and Office 365 apps such as Outlook clients, Word and PowerPoint. Progent's Skype for Business Server experts can also help your organization to design and implement out an efficient upgrade to Skype for Business.
Progent's Integration and Training Support for Office and Office 365
Progent's certified Microsoft Office and Office 365 consultants can help companies of any size to integrate Office desktop and Office 365 applications such as Office Excel, Word, PowerPoint, Outlook, Microsoft Access, Project and Publisher into a seamless productivity solution that provides fast return on investment and promotes improved business outcomes. Progent can assist you to integrate Microsoft Office or Office 365 apps with one another and with additional core Microsoft technologies such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server running on-premises or in the cloud. Progent's consultants can also help you to fix compatibility issues with various versions of Microsoft Office desktop and can provide live online Office and Office 365 instruction to individuals and teams.
Extended Hours Remote Technical Support
Progent's economical after-hours remote technical support program provides companies 24x7 availability of online technical support from Progent's TRC. Services available beyond normal business hours include fixing problems with Microsoft servers, MS Windows desktop troubleshooting, help with MS Office applications, network and system backup and recovery, and basic routing and switching support for Cisco networking products.
Talk to a Progent Computer Consultant
To find out how to get in touch with a Progent network consultant for remote or onsite expertise in , phone 1-800-993-9400 or visit Remote Network Support.