For small office computer networks located within the state of Wisconsin, Progent's Microsoft authorized technical team members can provide phone assistance and remote troubleshooting to fix your computer system issues quickly and cost effectively. Progent has developed enterprise-class expertise, sophisticated utilities, and support knowledge bases to diagnose and resolve network problems while avoiding the high cost and time delays normally associated with on-site technical service visits.
If your Wisconsin business is situated outside of the larger metropolitan areas such as Milwaukee, Madison, Green Bay, or Kenosha, your local computer support options may be limited in technical expertise, or not available during a crisis. This results in a network environment that is unusable or causing efficiency loss due to technical problems going unresolved for too long. Progentís staff of seasoned network consultants average more than ten years of real-world industry experience, in the trenches of network systems support, performing a extensive variety of technical tasks for a diverse range of customers. This means you obtain not just the technical skills needed for the task, but a professional with field proven methods for applying those skills to deliver efficient network solutions.
Progent's Test Lab at the Herakles/Quality Technology Services Data Center
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center in Sacramento is available for piloting mission-critical applications, creating efficient migration procedures, evaluating and tuning performance, planning or verifying disaster recovery solutions, mitigating compatibility problems, and establishing training environments for the latest products and technologies. For Progent customers who lack adequate internal resources to configure proper pilot systems, the lab reduces capital outlay and technical risk while keeping vital network initiatives on schedule.
Desktop Consulting and Support Services
Progent offers a wide range of cost-effective services to help your business to deploy, configure, repair, and manage desktop PCs and notebooks powered by Windows, macOS and OS X, or various versions of Linux. Progent's desktop PC support services include Windows 10 planning and migration consulting, Microsoft Windows 8.1 support, Microsoft Windows 7 technical support, Microsoft Office and Office 365 integration and training, and 64-bit processing expertise.
Planning Support services for SharePoint Server 2013
Progent has been delivering SharePoint consulting services since the first product was released over a decade ago, and Progent has the scope of technical know-how to help businesses of all sizes to design and carry out a SharePoint Server 2013 deployment and create SharePoint 2013 applications that bring substantial business value to your IT investment. Progent's Microsoft-certified consulting team can assist you to evaluate the business advantages of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from a different collaboration solution; determine if an on-premises, Cloud-based or hybrid deployment is best suited for your organization; and pick the right version of SharePoint 2013 for your applications. Progent can provide full project management services or can assist in individual tasks associated with your SharePoint 2013 deployment.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi network appliances includes a wide selection of Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and switches. Ubiquiti UniFi appliances installed across multiple venues with any number of APs can be remotely configured and administered using Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, optimization, troubleshooting, monitoring, and analytics. Progent can provide the skills of veteran wireless consultants who can assist you to assess the benefits of UniFi products for your environment and assist you to plan, install, manage, and maintain your UniFi ecosystem. To learn more, visit Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration.
Progent's Online Consulting, Development and Training Services for Office Excel and Office 365 Excel
Progent's certified Excel and Office 365 Excel application consultants can provide a wide variety of remote support services to help you to design, program, pilot test, install, manage, and troubleshoot applications powered by any release of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist your business to move your legacy Excel applications to the latest releases of Excel, integrate Excel with iOS and Android smart phones and tablets, and fix compatibility problems between various releases of Office Excel. Progent can provide as-needed help to clients who need a quick solution to a specific problem related to Office Excel and Progent also offers full project management support for upgrading or creating line-of-business applications built on Office Excel. Progent's cost-effective online training for Excel can be customized to meet the special requirements of individual users or teams.
Advanced Project Management Experts
For advanced project management assistance, Progent can provide the services of veteran IT professionals with years of experience as IT project managers for program development, information systems implementation, and business process re-engineering working with organizations ranging from Big 4 companies to dot-com startups to government agencies. These high-level project managers can provide world-class management expertise to assist enterprise clients to follow leading practices to make sure development or deployment projects are completed on schedule and within budget.
NetApp MetroCluster High-Availability and Disaster Recovery Software
NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering along with replication to deliver rapid, zero RPO disaster recovery (DR) between datacenters located as far as 300km apart from each other. Progent offers the skills of a certified NetApp MetroCluster expert who can help your business to plan, deploy, manage, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that aligns with your technical needs and budget. Progent can ensure you follow leading practices for installing your MetroCluster solution by providing help with procedures like assigning disk pools, determining aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker, designing a configuration replication network between your storage clusters, and testing your MetroCluster disaster recovery system to show compliance with industry standards and government requirements.
Apple iPhone and iPad Integration
Progent's iPhone and iPad integration consultants offer affordable remote consulting to assist your business to design, deploy, and troubleshoot any aspect of your iPhone and Windows integration efforts and is available for short-term jobs to help you get past occasional technical roadblocks or major engagements to help you finish business-critical projects on time and within budget. Progent has experience in local, cloud-centric, or hybrid networks and can help you create or support a resilient, protected and scalable infrastructure that aligns with your mode of computing. Progent also offers online or onsite training to help manage and use your iPhones and iPads in a secure, collaborative ecosystem that maximizes the business value of your information network.
Citrix Desktop Virtualization Consulting
Progent's Citrix-certified desktop virtualization consultants can assist you to design, deploy, administer, and troubleshoot a virtual Windows desktop and application delivery system by providing Citrix XenDesktop consulting and XenApp support. Progent's Cisco-certified CCIE network engineers can show you how to optimize your network for distributing server and client-side applications, and Progent's remote datacenter management and support experts can assist you to administer and support a remote datacenter that features high uptime, advanced protection, and rapid disaster recovery. Progent can also help you with other virtualization products from Citrix by offering Citrix XenServer expertise and Citrix Essentials for Hyper-V support.
Microsoft Office 365 Integration with On-premises Exchange
Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Office 365 and local Exchange. This permits you to have specific mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can help you with any phase of designing, implementing and debugging your hybrid Office 365 network. Progent's Exchange specialists can deliver occasional expertise to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is successfully completed on schedule and on budget. To find out more about Progent's consulting expertise for integrating Office 365 and on-premises Exchange systems, visit Office 365 integration solutions with on-premises Exchange.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that allows you to specify, automate and test a consistent process for restoring applications and services rapidly following a breakdown. SRM supports centrally managed and automated disaster recovery, application mobility, plus non-intrusive site migration, failback and re-protect. SRM also supports non-intrusive testing for disaster recovery, upgrades and patches and can generate reports to confirm full service recovery, validate SLAs and prove compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to plan, deploy, test and manage a DR solution powered by VMware SRM.
64-bit Computing Upgrade Help
Progentís 64-bit migration support experts can assist you to enhance your servers and workstations affordably from 32 to 64 bits. Progent can assist you to calculate the risks and advantages of moving to 64-bit processing, plan an economical upgrade process that reduces operational interruptions, and provide responsive online support to aid your organization to install 64-bit operating systems and applications on your existing computers. Progent's Microsoft-certified engineers can assist you to install the 64-bit editions of Microsoft platforms like Microsoft Windows Server, SQL Server, Windows 10, and Office Excel.
Linux Support and Linux/Windows Integration
If your small business IT environment combines Linux technology with Microsoft Windows, Progent can help you to incorporate your servers into an efficient network that allows all your platforms to coexist for easy administration, transparent dataflow, fault tolerance, enhanced throughput, and integrated security. If you are developing Linux based-software within an environment that includes Windows-powered servers, desktops, and application software, Progent can provide full-service outsourcing that allows you to concentrate on your area of high-value expertise.
Get in Touch with a Progent Network Support Expert
To find out how to contact a Progent network consultant for remote or onsite assistance in , phone 1-800-993-9400 or visit Remote Network Support.