For business network systems located within the state of Wisconsin, Progent's Microsoft and Cisco authorized technical experts can deliver remote phone help and troubleshooting to solve your network issues quickly and affordably. Progent has acquired enterprise-level skills, software utilities, and support databases to troubleshoot and fix computer network problems without the expense and delays associated with onsite technical service dispatches.
If your Wisconsin small business is located outside of the larger metropolitan areas such as Milwaukee, Madison, Green Bay, or Kenosha, your local computer support choices may be limited in expertise, or not available during an emergency. This can result in a network that is unusable or causing wasted time due to technical issues persisting for too long. Progentís group of seasoned network consultants average more than twelve years of real-world IT industry experience, in the trenches of computer network support, performing a extensive variety of technical tasks for a extensive range of customers. This means you get not only the technical skills needed for the job, but an expert with demonstrated methods for applying that expertise to assist with efficient network solutions.
GIAC-certified Information Assurance Consultants
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of computer security experts. GIAC accreditations are acknowledged by businesses and government organizations throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide support for all of the security services addressed under GIAC accreditation such as evaluating infrastructure security mechanisms, incident handling, traffic analysis, web application security and security information and event management (SIEM) solutions.
Eliminate Reliance on an Individual Freelance Consultant
By creating a relationship with a full-service network consulting and support company like Progent as opposed to a freelance consultant, you are assured timely access to experienced professionals whenever you require them. You no longer have to worry that illness, training, time off, or conflicting priorities with different clients will cause you to be with no help when you have a crisis.
Progent's Test and Design Lab at the Herakles/QTS Internet Data Center
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center in Sacramento is available for piloting line-of-business applications, developing cost-effective migration procedures, evaluating and optimizing performance, designing or validating disaster recovery solutions, mitigating compatibility issues, and establishing training systems for new products and technologies. For Progent clients without adequate internal resources to assemble effective test environments, the lab reduces capital outlay and engineering risk while keeping vital IT initiatives on schedule.
Online Support for Microsoft Windows and Cisco-based Network Environments
Progentís Technical Response Center offers world-class remote support for Windows and Cisco-based systems anywhere in the U.S. Progent's certified engineers have the knowledge and experience to assist you to troubleshoot and resolve tough network problems rapidly and cost effectively. The breadth of technical expertise offered by Progent's staff of engineers allows them to escalate even the most challenging problems to the right specialists as necessary. Whether you require one-time phone support and online repair or continuing access to a Help Desk Technical Response Center, Progent's engineers can provide your small business with enterprise-level expertise without the high cost and administrative hassle of maintaining a large internal support group.
SQL Server 2012 Consulting
Progent can provide the expertise of Microsoft-certified SQL Server 2012 consultants as well as experienced software developers, DBAs, project management experts, network infrastructure engineers, business continuity planning specialists, and data security consultants to assist your business to manage your SQL Server 2012 solution and configure a cost-effective and secure IT infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012. Progent can also help you to migrate to SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.
NetApp SAN Storage Solutions
Progent can provide enterprise clients online or on-premises NetApp SAN consulting support for NetApp's entire line of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVauly continuous backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN storage technology supported by Progent include SAN architecture, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, system management, information assurance, high availability, and troubleshooting. Progent can provide Level 3 support to assist you to resolve issues with NetApp SAN environments quickly and affordably based on industry best practices.
PC Desktop Consulting and Support Services
Progent can deliver a wide range of cost-effective consulting and support services to help you company to install, integrate, repair, and manage desktop PCs and notebooks based on Windows, macOS and OS X, or various editions of Linux. Progent's desktop PC consulting services include Windows 10 planning and migration consulting, Windows 8.1 consulting support, Windows 7 maintenance, Microsoft Office and Office 365 integration, and 64-bit operating system expertise.
Wi-Fi Site Survey
Progentís Wireless Site Survey makes it easy to plan and install a wireless network customized for your environment, offering your business a wireless solution that delivers the reception, speed, capacity, QoS, data protection, and roaming capability your business needs. Progent's Wireless Site Survey services are offered either as an economical online service or as a more detailed on-premises service. Progentís on-premises survey features physical inspection, spectrum and security audits of your current wireless network, analysis of your buildingís floor plans, testing for radio frequency contention, RF propagation modeling, identification of the best locations for client-requested Wireless Access Points such as Cisco Aironet indoor and outdoor APs, Meraki access points and Apple AirPort equipment, and a comprehensive document defining a new WLAN.
ProSight Managed Services for Network Management
Progent provides a selection of affordable, flat-rate services intended to enable small and mid-size businesses to benefit from the same best-of-breed technology deployed by many of the industry's top enterprises. Progent's ProSight line of network monitoring and management services covers all critical areas of modern networking such as email protection, behavioral-based threat defense, update management, cloud-based backup/recovery, infrastructure monitoring and management, private cloud hosting, and network infrastructure documentation management. To read Progent's white paper about the advantages of ProSight managed services for small organizations, click:10 Benefits of ProSight Managed IT Services.
Failover Clustering Consulting for Microsoft Windows Server 2016 and Windows Server 2012 R2
The failover server cluster technology incorporated into the latest releases of Microsoft Windows Server is dramatically redesigned to simplify the deployment, configuration, and maintenance of server clusters and to provide greater levels of system dependability, protection, efficiency, and versatility. New or enhanced features include cluster verification, revamped configuration and deployment, improved cluster management, redesigned cluster infrastructure for increased availability, hardened security and quorum models, elimination of failure points, greater disk and RAM capacity, enhancements for multi-site clusters, and live migration capability for Hyper-V virtual machines. Progent's Microsoft-certified cluster technology experts can help your company assess the business benefits of Windows clustering, design and execute a deployment, train your network support personnel to administer your failover clusters, provide ongoing consulting and technical help services, and produce and validate a business continuity plan. Progent's Windows Server 2016 disaster recovery experts can show you how you to design and build a cost-effective disaster recovery/business continuity solution for hybrid cloud environments utilizing failover cluster tools field-tested in Microsoft's Azure public cloud.
Remote Server Monitoring with Microsoft System Center 2016 Operations Manager Operations Manager
Progent provides a selection of Network Support Packages built around the proactive problem solving capabilities of Operations Manager, a next-generation server management software platform that monitors the availability, speed and protection of your IT network and detects anomalies before they can bring down your network. To provide additional insight concerning the performance and stability of your system infrastructure, Progent can help you install and operate leading network monitoring software powered by Linux.
Microsoft Exchange 2013 Upgrade Support
Exchange 2013 incorporates major improvements to the functionality of Microsoft Exchange 2010 and delivers powerful innovations plus a redesigned structure. These improvements favorably impact key areas such as ease of administration, availability, compliance, cost of ownership, teamwork, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can provide online or on-premises expertise to assist your organization to administer, optimize and troubleshoot your Exchange 2013 deployment. Progent also offers Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you move to a more current release of Exchange Server in a local, cloud-hosted, or hybrid deployment model.
Virtualization technologies enable IT organizations to optimize resource utilization, streamline network operations, and enhance workload uptime and data protection. operate multiple virtual servers on one physical processor. Typical applications for virtual servers are hardware consolidation, inexpensive platforms for applications that only run on older operating systems, and economical segregation of application development or pilot environments from production systems. Progent's virtual server engineers offer Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtualization support services, Windows Server Hyper-V Virtualization consulting, VMware vSphere planning and deployment, VMware NSX virtual network architecture and management, and Citrix XenServer virtual server assistance. Progent can configure virtual servers to optimize performance, dependability and ease of administration while at the same time lowering expenses; propose and test disaster recovery strategies that minimize productivity loss in the event of a catastrophic failure; and provide ongoing maintenance, troubleshooting, and consulting assistance as virtualization technology evolves.
Deployment Support for Microsoft Lync Server 2013
Lync 2013, now called Skype for Business, allows businesses of all sizes to create a manageable and protected communications ecosystem that permits a Bring-Your-Own-Device computing model with instant messaging, real-time presence, audio/video and web meetings with app sharing, and both IP-based and PSTN telephony enabled for a wide assortment of desktop and handheld clients. Progent's Microsoft-certified Lync 2013 experts can assist your company to assess the advantages of Lync Server 2013, design an in-house, cloud-resident (with Microsoft Lync Online) or hybrid topology suitable for your present and long-term goals, implement Lync Server 2013 in a way that expedites your return on investment, and provide custom online and on-premises training to your IT staff and end users. Progent has expertise in key components of a Lync Server 2013 deployment that include Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to integrate Lync Server 2013 with popular Microsoft Office and Office 365 apps including Outlook, Word and PowerPoint. Progent's Microsoft Skype for Business consultants can also assist you to plan and carry out a smooth upgrade to Skype for Business.
Contact a Progent Computer Support Expert
To find out how to get in touch with a Progent network consultant for online or onsite support in , phone 1-800-993-9400 or go to Remote Network Support.