For small company network systems located in the state of West Virginia, Progent's Microsoft authorized professionals can deliver phone assistance and remote troubleshooting to solve your network issues quickly and affordably. Progent has acquired enterprise-class expertise, software utilities, and support databases to diagnose and fix IT problems while avoiding the cost and delays normally associated with in-person technical service calls.

If your West Virginia business is located beyond the larger metro areas such as Charleston, Huntington, Morgantown, or Parkersburg, your local network support choices may be limited in technical expertise, or not available during urgent situations. This results in a computer network that is unusable or causing wasted time due to technical issues going unresolved for too long. Progentís team of expert network consultants average more than ten years of real-world industry experience, in the trenches of network support, performing a extensive variety of technical projects for a broad range of customers. This means you obtain not just the technical expertise needed for the task, but an expert with proven methods for applying those skills to deliver cost effective network solutions.

Full Portfolio of Security Consulting Services
Progent's CISM, GIAC, and CISA certified security engineers can help your company to perform complete security assessments, restore operations rapidly from compromised security, configure firewalls, set up secure techniques for remote and mobile access, install spam and virus filtering and email encryption, and craft a company-wide security plan based on 24x7 automated network monitoring. Progent's ProSight family of remote security monitoring services includes ProSight Active Security Monitoring (ASM) for ransomware defense and ProSight Enhanced Security Protection (ESP) for unified endpoint security.

Exchange Server 2016 Upgrade Support Services
Progent's certified MS Exchange Server 2016 consultants can help you in all facets of your migration to Microsoft Exchange 2016 such as planning high availability (HA) architecture for a local, cloud-based or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; determining mass storage requirements for your VMs, databases and log files; configuring hardware load balancing for fault-tolerant client access services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; providing client integration with Office desktop or Office 365; and setting up Outlook on the web.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the assistance of a certified VMware VCDX expert to help you plan, deploy, administer and troubleshoot VMware vSphere-based virtualization solution for local networks, private and public clouds, or hybrid systems. Progent's VMware vSphere and NSX consultants offer advanced expertise for installing and configuring VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery. Progent has extensive experience of VMware vCloud Director, vRealize Automation, vRO and vCloud tools for managing private and hybrid cloud solutions that deliver high uptime, fault tolerance, and application mobility.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a phone interview with a Progent backup/recovery expert. The fact-finding interview is intended to assess your organization's preparedness either to block or recover rapidly from a ransomware incident. Progent will consult with you directly to collect information concerning your existing antivirus tools and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow best practices to deploy an efficient AV and backup system that aligns with your company's requirements. For details, refer to The ProSight Ransomware Preparedness Report.

Broad and Deep Knowledge of Business Networks
Progentís team of over 100 networking consultants means clients benefit from the leverage of more than a thousand years of combined experience and collective knowledge to resolve the most vexing computer problems. Progentís certified network engineers possess the experience to find fixes quickly and implement them affordably.

NetApp SAN Storage Solutions
Progent can provide enterprise clients remote or on-premises NetApp SAN consulting services for NetApp's complete family of SAN storage products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN storage solutions supported by Progent include SAN architecture, hybrid-cloud integration, virtualization, migrations, non-disruptive updates, storage management, information assurance, disaster recovery, and troubleshooting. Progent offers Level 3 support to help you to take care of problems with NetApp SAN environments quickly and affordably based on industry best practices.

Progent's Consulting and Training Services for Office Desktop and Office 365
Progent's Office and Office 365 experts can help businesses to integrate Microsoft Office desktop and Office 365 apps such as Office Excel, Word, PowerPoint, Outlook, Access, Visio and OneNote into a seamless solution that offers quick ROI and promotes better business results. Progent can assist your company to interface Office or Office 365 applications with one another and with other key Microsoft platforms including SharePoint Server, Exchange Server and Microsoft SQL Server running locally or in the cloud. Progent's consultants can also help you to resolve compatibility issues between different releases of Microsoft Office and can provide customized online Microsoft Office and Office 365 instruction to individuals and teams.

Cisco Unity Connection and Unity Express (CUE) Configuration and Support
Cisco Unity Connection, a seamless expansion of Unified Communications Manager (CUCM), is a unified voicemail solution that accelerates teamwork by providing a variety of options for accessing calls and messages within an environment that is simple to deploy and manage. Unity Connection lets you read and manage your voice messages from your Exchange inbox, browser, Cisco Jabber messaging integration platform, a Cisco Unified VoIP Phone, a smartphone, or an iPad or tablet. Cisco Unity Express (CUE), offered in certain Cisco ISR routers, provides cost-effective voicemail, unified messaging, interactive voice response (IVR), and greeting services for small to mid-size businesses (SMBs) and enterprise satellite locations with up to 500 voice mailboxes. Progent's Cisco-premier CCIE consultants can provide Unity Connection and Unity Express (CUE) configuration and technical support support to make sure your CUE deployment continues to deliver the highest possible competitive advantage.

Microsoft Access Software Development
Progent's Microsoft Office Access consulting experts offer economical online support for all releases of Office Access including desktop and browser-based versions and can provide advanced help for Access application programming, database conversion, performance tuning, BI reporting, and maintenance. Progent also can provide tailored online training for Office Access application development and database management.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to orchestrate, automate and verify a consistent workflow for recovering services quickly after a breakdown. SRM supports centrally managed and automated recovery, application mobility, plus transparent site migration, failback and re-protect. SRM also enables transparent testing for site recovery, upgrades and fixes and can generate reports to confirm full service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to plan, deploy, test and manage a disaster recovery system powered by VMware Site Recovery Manager.

Virtualization Expertise
Virtual compute, storage and networking technologies allow IT organizations to optimize resource utilization, streamline network management, and enhance workload uptime and security. operate several virtual machines on a single actual computer. Typical applications for virtual servers include resource efficiency, inexpensive hosts for applications that require outdated operating systems, and economical quarantining of software programming or testing environments from production ones. Progent's virtual server consultants offer Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtualization support services, Microsoft Windows Hyper-V Virtualization help, VMware vSphere planning and deployment, VMware NSX network virtualization design and integration, and Citrix XenServer support. Progent can deploy virtual servers to maximize performance, fault tolerance and manageability while simultaneously cutting expenses; suggest and validate business recovery strategies that reduce downtown in the event of a catastrophic failure; and provide continuing support, repair, and engineering services as virtualization technology advances.

Progent's Integration Support for Microsoft Windows Server Essentials
Microsoft Windows Server 2012 R2 Essentials is an affordable, entry-level OS that enables small businesses to transition from the traditional stand-alone in-house datacenter to the modern hybrid computing model that includes local and cloud-based software and infrastructure. Progent's certified Windows Server Essentials consulting experts offer budget-friendly remote consulting and troubleshooting services for Windows Server Essentials. Progent can assist you to evaluate the possible business advantages of moving to Essentials and adopting a hybrid local/cloud design for your network ecosystem. Progent can provide full-service project management support so you can design and execute a smooth move to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Cloud platforms and services. (Find out about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange and Azure planning and integration consulting.) Progent can also provide as-needed consulting help, troubleshooting, and customized training.

Microsoft SharePoint Support
Progent's Microsoft-authorized SharePoint 2013 specialists, SharePoint Server 2010 specialists and Office SharePoint 2007 support professionals can assist you to evaluate the economic case for implementing the current version of Microsoft SharePoint Server, advise you on the most appropriate version of Microsoft SharePoint for your circumstances, provide configuration and integration expertise, help you to set up MS SQL Server as a supporting database manager, improve your network infrastructure, integrate your standard and customized application software to work with Microsoft SharePoint, design a company-wide security strategy that encompasses portal solutions, and provide troubleshooting and Call Center support.

Talk to a Progent Network Support Expert
To learn how to access a Progent computer consultant for remote or on-premises expertise in , phone 1-800-993-9400 or visit Remote Network Support.