For business networks located in the state of Wyoming, Progent's Microsoft and Cisco certified technical experts can deliver remote phone assistance and troubleshooting to repair your network systems issues fast and affordably. Progent has developed enterprise-grade expertise, software utilities, and support databases to identify and resolve IT problems without the expense and delays normally associated with in-person service visits.
If your Wyoming small business is located beyond the larger metro areas such as Cheyenne, Casper, Gillette, or Laramie, your nearby network support options may be limited in technical expertise, or unavailable during a crisis. This can result in a network that is unpredictable or causing wasted time due to technical issues persisting for too long. Progentís group of field proven network engineers average more than 10 years of real-world computer industry experience, in the trenches of computer network support, performing a wide variety of technical projects for a broad range of clients. This means you obtain not just the technical competency needed for the task, but a consultant with proven methods for applying those skills to deliver affordable network solutions.
Progent's Consulting, Programming and Training Services for Office Excel and Microsoft Office 365 Excel
Progent's certified Excel and Office 365 Excel consultants can provide a wide range of remote support services to help your organization to plan, develop, test, install, administer, and troubleshoot business applications powered by any release of Microsoft Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help your business to upgrade your current Excel applications to the newest versions of Excel, support Excel on Apple iOS and Android mobile devices, and resolve compatibility issues between different versions of Office Excel. Progent offers as-needed support to organizations who need a quick solution to a stubborn problem associated with Excel and Progent can also provide full project management support for upgrading or developing line-of-business applications based on Excel. Progent's cost-effective online training classes for Excel can be custom tailored to meet the needs of individual users or teams.
ERP Consulting Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that embodies over 25 years of experience helping manufacturing, distribution and service organizations to manage supply chains and improve the efficiency of critical business processes to bring products to market fast and meet customer schedules consistently. Progent can provide the skills of an ERP specialist with over two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent offers remote or on-premises services that spans from as-needed guidance to end-to-end solution planning and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Office 365 integration, disaster recovery planning, and database administration. To learn more, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
Configuration Manager 2016 Cloud Integration
Configuration Manager 2016 automates application and device provisioning across multiple sites, streamlines security and compliance settings control, inventories network assets, guards against company data leakage, performs health monitoring, enables safe self service, and delivers a single point of control for administering mixed-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud experts can assist your organization with any aspect of planning, installing, using and troubleshooting a SCCM 2016 solution for local, cloud, or hybrid environments.
Remote Technical Support for Microsoft and Cisco-based Network Environments
Progentís Technical Response Center offers world-class remote support for Microsoft and Cisco-based networks Nationwide. Progent's certified engineers have the expertise to help you to analyze and resolve complex network problems quickly and cost effectively. The scope of information technology expertise offered by Progent's team of engineers makes it possible to escalate even the most challenging issues to appropriate specialists as necessary. Whether you require occasional phone support and online troubleshooting or ongoing availability of a Helpdesk Technical Response Center, Progent's consultants can provide your small business with enterprise-level support without the cost and administrative hassle of running a large internal IT organization.
NetApp SAN Storage Solutions
Progent offers enterprise customers remote or on-premises NetApp SAN consulting support for NetApp's entire portfolio of SAN products including ONTAP data management, MetroCluster, FlexPod cloud architecture, SnapMirror, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN technology supported by Progent include system dsign, hybrid-cloud deployment, virtualization, migrations, transparent patching, storage management, information assurance, disaster recovery, and remediation. Progent can provide Level 3 support to help you to resolve problems with NetApp SAN environments efficiently following leading practices.
Online Seminars for Desktop Applications
Progent provides live online training for popular client applications. Progent's Online training covers areas that include Microsoft Office 365 Excel and Power BI business reporting, Office 365 Word VBA programming, PowerPoint co-editing, Office Outlook security, Microsoft Office Access rapid application development, Microsoft Dynamics GP customization, and Windows 10 configuration. Online learning offers all the benefits of conventional in-person sessions, such as immediate communication between clients and trainers, but avoids the expenses of travel and the challenge of trying to accommodate the schedules of multiple students.
Planning and Deployment Consulting for Meraki Indoor and Outdoor Wireless Access Points
Progent's Cisco Meraki Wi-Fi access point experts offer online and onsite support services to help organizations of all sizes to design, deploy, manage, expand or debug Wi-Fi networks that include Cisco Meraki APs. Progent can help your business to set up and support Meraki-based wireless infrastructure for environments that range from a telecommuter's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco technology including Catalyst, Nexus and Meraki switches, ASR routers and firewalls to build a seamless ecosystem that provides identical connectivity, performance, security, manageability and availability for wired and Wi-Fi clients irrespective of their mobility or computing device. (See Cisco Meraki switches consulting and troubleshooting services.)
Cost-effective Computer Support Solutions
Many small businesses utilize flawed metrics when shopping for a computer consultant. Cost per hour is seldom a good measure for value. A consultant with insufficient experience can take many times longer to complete the same job than a seasoned Information Technology professional. For example, charging a third less per hour, but taking three times as long for the same task is hardly a bargain. Even worse, a badly architected or implemented network environment that is unreliable and difficult to administer or expand can cost a small business many times more than its setup price due to lost productivity. Progent's client testimonials from satisfied businesses across the U.S. indicate the effectiveness of Progent's support model and the technical capability of Progent's team of engineers.
Apple macOS and OS X Support
Progent's engineers offer Mac clients a range of IT services such as online Mac desktop help, help with Mac applications, Office 365 Outlook for Mac and Exchange Server expertise, Mac security and connectivity consulting, co-existence between Apple macOS and OS X and Windows environments, and individual training. For computer systems built solely on Apple macOS and OS X or for systems that utilize a combination of Mac, Linux, and Windows-powered servers and workstations, Progent has the background and knowledge to handle the challenge of designing, configuring, and supporting a network solution that is dependable, protected, fast, and supportive of your company's objectives.
Security Inventory Evaluation for Small Business Networks
Progent offers two low-cost service packages designed to allow small companies to receive a professional network security assessment from a qualified security consultant. With Progent's External Network Security Inventory Checkup, a security expert administers a comprehensive examination of your network from beyond your company firewall to determine possible risks in the security profile you present to the public. With Progent's Internal Security Inventory Checkup, an engineer runs a system scan from an authorized machine within your company firewall to assess vulnerabilities to internal assaults. The two security inventory packages are configured and executed from a protected external site.
Barracuda Backup On-premises and Cloud Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup/restore platform for small and medium-size organizations. A Barracuda Backup solution can include a custom-designed physical appliance built by Barracuda or a virtual appliance with similar features but which uses your own storage infrastructure. Barracuda Backup protects critical business data produced on-premises, at one or multiple remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting services to help your business to design, configure, manage and troubleshoot a BDR solution based on Barracuda Backup. For more information, visit Barracuda Backup and disaster recovery consulting.
Certified Expertise for Information Assurance and SIEM Solutions
GIAC was founded in 1999 to validate the skill of information technology security experts. GIAC certifications are acknowledged by businesses and government organizations throughout the world including and the United States NSA. Progent's GIAC-certified information assurance consultants can provide help with all of the security services covered under GIAC certification such as evaluating network security mechanisms, security incident management and response, traffic analysis, web-based services security and SIEM solutions for compliance with regulatory requirements for promptly reporting incidents.
Windows 2016 Hyper-V Hybrid Cloud Solutions
Windows Hyper-V 2016 utilizes key features first developed for and proven on Microsoft Azure, among the world's largest public clouds. This pedigree dramatically improves the suitability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by enhancing data security, uptime, expandability, manageability, reliability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V experts can assist you to evaluate the benefits of Hyper-V 2016 for your business, set up test environments to confirm the ability of Hyper-V 2016 to support your vital workloads, design an efficient network topology for a cloud-centric or hybrid installation, develop and execute a non-disruptive migration plan, educate your IT management and support staff, and provide ongoing consulting and troubleshooting support to make sure that your Hyper-V 2016 solution delivers the highest possible business benefit.
Design and Deployment Consulting for Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified wireless consultants offer Cisco Aironet wireless AP consulting and Cisco Wi-Fi controller integration to help you benefit from the 802.11ac Wi-Fi standard to get three times the performance for your Wi-Fi LAN while extending the area covered.
Get in Touch with a Progent Computer Support Expert
To find out how you can get in touch with a Progent computer support expert for remote or on-premises expertise in , call 1-800-993-9400 or go to Online Network Support.