For small office networks located throughout the state of Wyoming, Progent's Microsoft authorized consultants can deliver remote phone help and remote troubleshooting to resolve your computer network troubles quickly and cost effectively. Progent has acquired top-notch skills, sophisticated utilities, and support knowledge bases to identify and resolve IT problems while avoiding the expense and delays normally associated with on-site technical service visits.

If your Wyoming organization is situated outside of the larger metro areas such as Cheyenne, Casper, Gillette, or Laramie, your nearby network support choices may be limited in expertise, or not available during an emergency. This can result in a network environment that is unpredictable or causing productivity loss due to technical issues continuing for too long. Progent’s team of network professionals average more than 12 years of real-world computer industry experience, in the trenches of network systems support, performing a extensive range of technical projects for a extensive range of clients. This means you obtain not just the technical skills needed for the task, but an expert with field proven methods for applying that expertise to assist with affordable network solutions.

Integration Expertise for Office 365 Applications and Cloud Services
Office 365 is Microsoft's expanding suite of client productivity apps and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 apps and cloud services are offered in an array of product bundles targeted at markets ranging from students and households to enterprises. Progent can provide fast and easy remote access to specialists with expertise in Microsoft, Mac, Apple iOS, and Android technology. Progent can help your business to understand the wealth of subscription options available with Office 365 and configure your network with Office 365 so you realize top business value. Progent's Office 365 integration consultants offer expertise with cross-platform networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to create and manage hybrid solutions that transparently combine local and cloud-based resources.

The Progent Test Lab at the Herakles/Quality Technology Services Colocation Center
The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center in Sacramento can be used for piloting mission-critical applications, developing efficient system upgrade methodologies, assessing and tuning performance, designing or verifying disaster recovery solutions, mitigating compatibility problems, and establishing training systems for new technologies. For Progent customers without adequate internal resources to configure proper test environments, the lab cuts capital costs and engineering risk and helps keep vital IT initiatives on schedule.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi network devices includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi appliances installed across multiple sites with any number of APs can be remotely configured and administered with free UniFi Controller software, which centralizes and simplifies setup, discovery, management, optimization, troubleshooting, monitoring, and analytics. Progent offers the expertise of veteran Wi-Fi consultants who can assist you to assess the value of UniFi technology for your environment and help you to design, deploy, manage, and troubleshoot your UniFi solution. To learn more, see Ubiquiti UniFi Wi-Fi APs consulting and WLAN integration.

Microsoft Project Server Integration and Training
Progent's certified Microsoft Project Server and Project Online experts offer comprehensive remote and onsite support services for Microsoft Project Server as well as for Microsoft platforms that work closely with Project Server. Consulting services offered by Progent include Project Professional and Project Web App set up, SharePoint Server 2013 design and configuration, SQL Server 2016 integration and development, SQL Server 2014 programming and troubleshooting, MS Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 consulting, Exchange Server 2010 maintenance,Excel and Microsoft Office 365 Excel development, plus Office PowerPoint and Visio online training. Progent offers access to Cisco-certified CCIE network engineers to assist you to enhance your environment to accommodate local, branch office, home-based, and mobile workers so that they can use Project Server to work together safely and productively. Progent's security engineers can assist your IT team to plan and enforce security workflows that safeguard important project data without interfering with the productive exchange of authorized information.

Apple iPhone Integration and Management
Progent's iPhone and iPad integration consultants offer cost-effective remote assistance to help you to design, configure, and fix any facet of your iPhone and iPad and Windows integration efforts and is available for quick jobs to help you get past specific technical bottlenecks or long-term engagements to help you complete large-scale initiatives on time and within budget. Progent has expertise in on-premises, cloud-based, or hybrid environments and can help you build or maintain a resilient, protected and efficient network infrastructure that aligns with your computing model. Progent can also provide remote and onsite training to help manage and use your iPhones and iPads in a secure, team-oriented ecosystem that maximizes the business value of your information system.

Amazon AWS Integration Consulting Services
Progent's Amazon Web Services (AWS) planning and integration consultants offer affordable remote support to assist businesses to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable low-latency storage, and Glacier for low-cost long-term archiving. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance. Progent offers advanced expertise with firewalls and VPN connections and can show you how to deploy cloud-centric or hybrid networking models that seamlessly incorporate Amazon AWS services. Progent can provide as-needed expertise or Progent can provide project management outsourcing or co-sourcing services to help you move smoothly to the Amazon AWS cloud platform.

Desktop and Mobile Device Centralized Administration Consulting
Progent's Microsoft-certified consulting team can provide Configuration Manager 2016 hybrid cloud integration, System Center 2012 Configuration Manager (SCCM 2012) design and installation and Intune integration help to consolidate and streamline the administration of your desktops and web-facing mobile devices. Progent can assist you to migrate smoothly to Configuration Manager 2016 from an older change management platform or help you to modify your existing SCCM 2016 environment to support your evolving IT needs.

Barracuda Backup Local, Offsite and Cloud Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup/restore service for small and medium-size organizations. A Barracuda Backup solution can include a purpose-built physical storage device manufactured by Barracuda or a virtual appliance with similar features but which uses your existing storage hardware. Barracuda Backup protects vital business data produced on-premises, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting services to help your business to design, configure, operate and repair a BDR system based on Barracuda Backup. For additional information, go to Barracuda Backup and disaster recovery consulting and management.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC was established in 1999 to validate the skill of computer security experts. GIAC accreditations are recognized by businesses and government organizations around the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide support for any of the security disciplines addressed within the GIAC accreditation including auditing infrastructure vulnerability, event management and response, intrusion detection, web-based services security and SIEM solutions for compliance with government requirements for promptly reporting security incidents.

Expert Wireless Consulting and Support
Progent's wireless technology consultants offer broad backgrounds in the integration and support of wireless information technology and can help your IT team to design, deploy, administer and repair wireless solutions that are secure, resilient, scalable, easy to manage and operate, able to handle your vital applications, and transparently incorporated into hybrid cloud environments. Remote and on-premises expertise provided by Progent cover a variety of wireless solutions such as smartphone and tablet integration and management, Wi-Fi infrastructure planning and installation, Wi-Fi site surveys, wireless VoIP phone configuration, and building-to-building wireless connections.

Affordable Support Solutions
Many small companies utilize flawed metrics when shopping for a computer network consultant. Cost per hour is usually not a good measure for value. A consultant with insufficient experience can take many times longer to complete the same job than a seasoned Information Technology expert. As an example, billing a third less per hour, but taking three times longer for the same task is hardly a deal. Even worse, a badly designed or implemented IT infrastructure that is unreliable and hard to manage or upgrade can cost a business many times more than its initial price because of lost productivity. Progent's client testimonials from satisfied companies across the U.S. confirm the efficiency of Progent's support model and the expertise of Progent's staff of IT professionals.

Planning and Support Expertise for System Center 2016 Operations Manager
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to promote consistent performance and dependable uptime for critical workloads by providing centralized, cross-platform tracking of physical and virtual resources deployed across on-premises datacenters and cloud environments. Progent's consulting team offers advanced remote and onsite support to assist organizations of all sizes to design, integrate, optimize, update and repair SCOM 2016 deployments. Progent's SCOM 2016 consulting experts can help you to migrate to SCOM 2016 from older releases of Operations Manager or from other monitoring products, or integrate a variety of monitoring systems into a unified IT management ecosystem. Progent can also help you extend your Operations Manager 2016 environment to include resources hosted on public clouds by delivering Azure consulting and Amazon AWS hybrid cloud solutions.

Complete Documentation of Services Delivered
Progent produces full and detailed reports of all service work to ensure customers do not feel like a hostage to their support company. Progent sends e-mail accounts of support activity shortly after completion of each service interaction, and also encloses a printed copy along with monthly invoices. Comprehensive network service reporting makes it less risky for customers to transfer to a new support organization or assume increased support responsibilities in house. Good service reporting also provides IT managers the visibility needed to determine the value of support services and produce more realistic IT expense projections.

Talk to a Progent Network Consultant
To find out how to get in touch with a Progent network consultant for online or onsite expertise in , call 1-800-993-9400 or visit Online Network Help.

© 2002- 2019 Progent Corporation. All rights reserved.

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