For small office network systems located within the state of Wyoming, Progent's Microsoft authorized technical experts can provide online support and remote troubleshooting to resolve your computer network problems quickly and affordably. Progent has developed enterprise-class skills, advanced software tools, and support databases to troubleshoot and repair IT problems while avoiding the cost and delays normally associated with in-person technical service visits.
If your Wyoming organization is situated outside of the larger urban areas such as Cheyenne, Casper, Gillette, or Laramie, your nearby computer network support choices may be limited in expertise, or not available during a crisis. This can result in a office network that is unusable or causing efficiency loss due to technical problems continuing for too long. Progentís team of field proven network professionals average more than 10 years of real-world IT industry experience, in the trenches of computer network support, performing a large variety of technical tasks for a broad range of clients. This means you get not only the technical competency needed for the task, but a consultant with field proven methods for applying that expertise to assist with efficient network solutions.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi devices installed on multiple venues with any number of access points can be remotely provisioned and managed using Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, optimization, debugging, monitoring, and analytics. Progent can provide the skills of seasoned wireless consultants who can assist you to assess the value of Ubiquitiís UniFi products for your environment and assist you to design, install, administer, and troubleshoot your UniFi solution. For details, visit Ubiquiti UniFi Wi-Fi APs consulting and wireless LAN integration services.
Apple iPhone and iPad Integration
Progent's iPhone and iPad integration consultants offer cost-effective remote assistance to help your business to design, configure, and troubleshoot any facet of your iPhone and Windows integration efforts and is available for short-term jobs to help you through specific technical bottlenecks or major engagements to help you finish large-scale initiatives on time and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you create or support a highly available, secure and efficient network infrastructure that aligns with your mode of computing. Progent can also provide remote and onsite training to help manage and use your iPhones and iPads in a safe, team-oriented ecosystem that maximizes the strategic value of your information system.
Live Online Training for Popular Desktop Applications
Progent provides live online training for popular client software. Progent's Webinar training covers areas such as Microsoft Office 365 Excel and Power BI reporting, Microsoft Office 365 Word VBA macro development, Publisher collaboration, Outlook security, Office 365 Access programming, Microsoft Dynamics GP customization, and Windows 10 management. Live online learning offers all the advantages of traditional in-person seminars, including immediate interaction between clients and teachers, but avoids the expenses of travel and the hassle of trying to synchronize the schedules of many trainees.
Consulting and Support Services for System Center 2012 Virtual Machine Manager
Progent's System Center 2012 Virtual Machine Manager consulting experts can help businesses of all sizes to follow best practices to set up SCVMM 2012 hosts, fabric, storage, and libraries; design, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist you to upgrade from a legacy release of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can help you to optimize and troubleshoot your current SCVMM 2012 ecosystem so you get maximum return on investment. Progent also offers Virtual Machine Manager 2016 migration consulting to help you to design and carry out a smooth migration from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 in order to benefit from new assurance features, more affordable VMM storage fabric, and other enhancements.
Migration Help for SharePoint Server 2013
Progent has been delivering SharePoint consulting services since the first product was published over a decade ago, and Progent has the breadth and depth of technical knowledge to help businesses of any size to design and carry out a SharePoint Server 2013 installation and create SharePoint 2013 applications that bring substantial business value to your information network. Progent's Microsoft-certified consultants can help you to evaluate the business advantages of migrating to SharePoint Server or SharePoint Online from older releases of SharePoint or from another collaboration environment; decide whether an on-premises, Cloud-based or hybrid deployment is most sensible for your busi9ness; and pick the right version of SharePoint 2013 for your purposes. Progent can provide comprehensive project management support or can help in specific tasks associated with your SharePoint 2013 deployment.
Full Array of Security Services
Progent's CISM, GIAC, and CISA certified security consultants can assist you to perform complete security assessments, restore operations quickly from attacks, configure firewalls, configure safe techniques for off-site and mobile access, install spam and virus filtering and email encryption, and create a company-wide security strategy built around round-the-clock automated network monitoring. Progent's ProSight suite of remote security monitoring and management services includes ProSight Active Security Monitoring for behavior-based threat detection and ProSight Enhanced Security Protection for unified endpoint security.
The Progent Test and Design Lab at the Herakles/Quality Technology Services Colocation Center
Progent's Test and Training Lab at the QTS Colocation Center in Sacramento is available for testing line-of-business applications, creating cost-effective migration methodologies, evaluating and optimizing performance, designing or verifying disaster recovery strategies, resolving compatibility issues, and building training systems for new technologies. For Progent clients without sufficient internal resources to configure effective pilot environments, the lab cuts capital costs and technical risk and helps keep vital IT projects on schedule.
Citrix Virtual Windows Desktop Engineering Support
Progent's Citrix-certified desktop virtualization consultants can assist your business to design, install, manage, and troubleshoot a virtualized Windows desktop and application delivery system by offering Citrix XenDesktop expertise and XenApp support. Progent's Cisco-certified CCIE network engineers can help you optimize your network for delivering server and client-side applications, and Progent's datacenter management and support consultants can assist you to manage and maintain an off-site datacenter that features high availability, enhanced security, and fast recovery. Progent can also assist you manage and support additional virtualization products from Citrix by providing XenServer consulting services and Citrix Essentials for Hyper-V integration.
Cisco Jabber Deployment and Management Consultants
Progent's Jabber consultants can provide online or onsite support to assist businesses of all sizes to design, implement, manage, update or debug Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent can provide in-depth support for all the technologies that make up creating an end-to-end Cisco Jabber solution including Cisco network devicesand management tools, Microsoft Office 365 apps, Windows and Mac desktops, Apple iOS and Android smartphones, SIP trunking, Wi-Fi networks, security and compliance, cloud integration, telepresence systems, PBX systems, business continuity, and the many other components of a cohesive collaboration ecosystem.
Cisco WiFi Controller Integration and Support Consultants
Progent's Cisco Wi-Fi controller consultants can help you to configure Cisco wireless LAN controllers to manage Wi-Fi networks of all sizes. Progent can assist you to administer and debug your existing Cisco Wi-Fi solution or implement a smooth migration to Cisco's latest Wi-Fi controller products. Progent offers expertise for physical and software-only Wi-Fi controllers and can help you to determine which type is appropriare for your wireless solution. For Wave 2 wireless controller appliances from Cisco, Progent offers Cisco 3504 wireless controller support, Cisco 5520 wireless controller support, and Cisco 8540 Wi-Fi controller support.
Data Backup Consultants
Progent's data backup consultants can provide support for a broad range of utilities and services that provide solutions for protecting Windows, Mac, and Linux/UNIX servers and workstations as well as laptops and handhelds. Progent supports leading backup products by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite integration. Progent can also provide support for Acronis, Mozy, Retrospect, Time Machine, Backup Exec, BackupAssist, CrashPlan, and FLARs. For large organizations, Progent can provide VMware Site Recovery Manager (SRM) expertise. In addition, Progent's ProSight Data Protection Services (DPS) are available to small and mid-sized organizations as a low cost end-to-end solution for reliable backup/disaster recovery.
After-hours Online Support
Progent's low-priced extended hours remote technical support program offers companies round-the-clock availability of online technical support from Progent's TRC. Support services available outside normal work hours include fixing issues with Microsoft server products, Microsoft Windows desktop support, assistance with Microsoft Office applications, system backup and recovery, and basic routing and switching support for Cisco networking products.
Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was established in 1999 to certify the skill of network security professionals. GIAC accreditations are recognized by companies and institutions all over the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer expertise with all of the network security disciplines covered within the GIAC accreditation such as auditing network vulnerability, event handling, intrusion detection, web services security and SIEM solutions for compliance with regulatory requirements for reporting security incidents.
Get in Touch with a Progent Computer Support Expert
To see how you can get in touch with a Progent computer support expert for remote or onsite support in , phone 1-800-993-9400 or visit Online Network Support.