Waco, TX Online Support from World-class Computer Network Troubleshooting Consultants
Progent's network troubleshooting services can provide your Waco, TX company cost-effective and dependable support from world-class computer engineers. By delivering IT consulting help when you require it, providing advanced expertise for mission-critical applications, delivering unique support such as 24x7 network monitoring, and invoicing only for services you use, Progent gives your Waco, Texas company an economical alternative for optimizing the business value of small-scale business networks. If you have a local datacenter, rely on cloud resources, or have a hybrid cloud/on-premises network, Progent is the intelligent way for businesses to build and support a robust and secure IT system and to have fast availability of the skilled consulting typically available only to corporations who are able to support a large in-house information technology group.

For mid-size and large businesses, Progent can provide co-sourcing and project management support to supplement the technical skills of your in-house IT support group. Co-sourcing can reduce expenses and minimize technical risks for major IT initiatives like software programming, disaster recovery preparedness, security audits, merging datacenters, or technology migrations.

Progent can in addition offer access to accredited experts to assist your business to plan and implement your cloud computing strategy.

Main Products and Technologies Supported by Progent for Waco, Texas Businesses
As a Microsoft-certified Partner IT service company with a world-class group of Cisco Premier CCIE network consultants and Apple Computer certified engineers, Progent offers urgent assistance and low-cost remote consulting to Waco, TX companies for a wide range of information technologies such as:

Service Delivery Options Available for Waco, Texas Businesses
Progent offers a selection of options for providing small and midsize businesses and local governments with affordable IT services for technical support, consulting, hosting, and network administration. Progent's model for providing network support is built on the Call Center structure common to larger IT support groups. Progent's Helpdesk Service Model promotes fast support, comprehensive service records, dependable follow-through, and tight cost control for an array of network support delivery options that include remote repairs, onsite support, high-end consulting, as well as server and application hosting.

  • Remote Service
    Progent’s Technical Response Center offers urgent and routine online assistance for Microsoft Windows, Linux, Apple Mac, and Cisco-based environments in the United States and globally. Progent's seasoned service experts can assist customers to troubleshoot and repair hardware and software problems without the expense or delay of travel for onsite service visits. The background of Progent's network engineers allows them to resolve the majority of network problems quickly. For the most challenging problems, Progent's breadth of knowledge makes it possible to escalate trouble tickets to advanced specialists. Progent provides a streamlined, web-accessible registration procedure for new customers to accommodate emergency network problems and Progent bills per minute with zero sign-up charges or time minimums, so you are invoiced only for the support you receive. Specialists you can access remotely include Cisco-premier CCIEs, Microsoft-Certified MCSE consultants, and GIAC-certified security professionals. Learn more information about Progent's remote network troubleshooting expertise.

  • Onsite Support
    Progent provides on-site technical assistance for signed-up customers in major metropolitan areas in the U.S. Progent's on-site support personnel can operate in tandem with Progent's online service experts to deliver small and midsize businesses the ideal combination: in-person service technicians when you need them as well as the remote help of Progent's worldwide staff of IT consultants, security specialists, and business application programmers. The response time for in-person support visits is usually less than one business day. Progent requires no sign-up or retainer fee for registering as a Progent client for onsite support. Find out more concerning how and why to sign up for Progent's onsite computer support.

  • Phone Support
    Progent's Standard Help Desk Services offer smaller organizations a comprehensive solution that manages all aspects of remote desktop support from initial requests through ticketing, remote desktop control, progress tracking, problem solving, and management reports. Progent offers service desk support at a substantial discount from Progent's normal Level 1 desktop service rates, and Progent offers the additional option of rapid on-demand escalation to subject matter experts to handle complex issues. For details, refer to Help Desk Services for Small Businesses.

  • Consulting Expertise
    Progent offers small and midsize businesses affordable availability of enterprise-class consultants who can deliver assistance with vital technologies including
  • Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application expertise, Cisco network design, network security consulting, fault tolerant network engineering, virtualization solutions, plus integration, programming and training for business software including financials, operations, reporting, CRM, and office productivity software. Progent can help with one-time projects including site moves and major system migrations, longer term initiatives like business information software programming and customization, relational database application development and DBA support, and web development, on-going services such as Microsoft System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting for IT infrastructure monitoring and system management, or urgent services like disaster recovery and virus removal.

  • Application Hosting
    Progent offers hosting for mission-critical applications such as Exchange and MS SQL in order to provide small companies with greater levels of reliability, protection, and recoverability than is possible with the type of internal data center that is achievable for the majority of small businesses. Since Progent utilizes the same data centers that support the equipment of many of the world's largest IT companies, Progent can eliminate the cost of building and maintaining the systems required for enterprise-class cooling, electrical backup, and redundant Internet access. For hosted applications, Progent can also make sure that patches and revisions stay current, security and efficiency is continually tracked, and systems and data files are consistently archived and available for full and prompt recovery. Learn more concerning Progent's hosting services for Exchange and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides complete hosting for the entirety of a small organization's production servers in a setting that not only delivers the top level of dependability and extensibility but that is also simple for customers to transfer to a different support provider or to move internally when your circumstance calls for it. Progent's Private Cloud hosting is based on proven virtual server technologies that permit businesses with mixed environments to save significantly on the costs of hardware, system support, and IT administration while getting world-class dependability and an unparalleled degree of vendor flexibility. In contrast to ordinary Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting Service covers all server-based applications in a single centrally managed solution, can support the mixed- platform and non- standardized networks typical of smaller businesses, and keeps ownership of the software in the client's hands so that moving to a new virtual system is fast, safe, and affordable. This avoids becoming a captive to a single hosting provider while still providing all the savings related to SaaS hosting services.

  • Hybrid Cloud Migration Services
    Progent can provide expert remote consulting services to help companies of all sizes integrate their information networks with popular public cloud platforms such as Azure and Amazon AWS. Progent can assist your it team to design and manage cost-effective environments that can include Windows and Linux operating systems and applications in both cloud-centric systems or in hybrid network models that seamlessly combine physical IT assets along with cloud services. To assist you to integrate public cloud services with networks, Progent offers a variety of public cloud migration support services such as Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure planning and integration services, Amazon Web Services (AWS) cloud migration, Amazon Web Marketing Service development and debugging, and Google Cloud Platform (GCP) integration consulting. Progent has over 20 years of background providing high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and within your budget.
Progent's Flat-rate Managed Services for Outsourcing IT Monitoring and Management
Progent's affordable ProSight line of network management outsourcing services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior-based machine learning tools to defend endpoints as well as servers and VMs against new malware assaults such as ransomware and file-less exploits, which routinely evade traditional signature-matching AV products. ProSight ASM protects local and cloud resources and provides a single platform to address the complete malware attack lifecycle including filtering, infiltration detection, containment, cleanup, and forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
    ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable multi-layer security for physical servers and VMs, workstations, mobile devices, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint management, and web filtering via cutting-edge tools incorporated within one agent accessible from a single console. Progent's data protection and virtualization consultants can help you to plan and implement a ProSight ESP deployment that addresses your organization's specific requirements and that allows you achieve and demonstrate compliance with government and industry information security standards. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for urgent action. Progent's consultants can also help your company to install and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange email filtering.

  • ProSight DPS: Managed Backup
    ProSight Data Protection Services provide small and medium-sized organizations a low cost end-to-end service for reliable backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates your backup processes and allows rapid recovery of vital data, applications and virtual machines that have become lost or corrupted due to component failures, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's backup and recovery consultants can provide advanced support to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPPA, FIRPA, and PCI and, when needed, can help you to restore your business-critical data. Read more about ProSight Data Protection Services Managed Backup.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to diagram, track, optimize and troubleshoot their connectivity hardware such as routers and switches, firewalls, and access points plus servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that network maps are always updated, copies and displays the configuration of virtually all devices connected to your network, tracks performance, and sends notices when issues are discovered. By automating time-consuming network management processes, ProSight WAN Watch can knock hours off common tasks like network mapping, reconfiguring your network, locating devices that need important updates, or isolating performance problems. Find out more about ProSight WAN Watch infrastructure management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security solution that uses the services and infrastructure of top data security companies to deliver web-based management and world-class security for all your email traffic. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. The cloud filter serves as a first line of defense and keeps most unwanted email from reaching your security perimeter. This reduces your exposure to external attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a deeper layer of inspection for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring
    ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to keep your network operating at peak levels by tracking the state of vital computers that power your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your specified IT personnel and your assigned Progent consultant so all potential problems can be addressed before they have a chance to impact productivity Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a protected Tier III data center on a high-performance virtual machine host set up and maintained by Progent's network support experts. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system platforms, and the applications. Since the system is virtualized, it can be ported easily to an alternate hosting solution without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and protect information about your network infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be warned about upcoming expirations of SSLs or domains. By updating and managing your network documentation, you can save up to half of time spent looking for critical information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether you’re making enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require when you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size organizations to obtain an unbiased assessment of the overall health of their information system. Powered by a selection of the leading remote monitoring and management platforms in the industry, and supervised by Progent's certified group of IT professionals, ProSight Network Audits help you see how well the deployment of your essential infrastructure assets adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits such as a more manageable Active Directory (AD) system. Both also come with one year of cutting-edge remote network monitoring and management. Benefits can include lower-cost network management, improved compliance with information security requirements, higher utilization of network assets, faster troubleshooting, more dependable backup and restore, and less downtime. Read more information about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief phone interview with a Progent backup/recovery expert. The fact-finding interview is intended to evaluate your organization's preparedness either to block or recover rapidly following an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to gather information about your current antivirus tools and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to build an efficient security and backup/recovery environment that aligns with your company's requirements. For more information, see Progent's ProSight Ransomware Preparedness Report Service.

Why Progent Offers the Right Alternative for Waco, Texas Businesses
Progent's staff size, breadth and depth of information technology skill, and experience with corporate IT support enable small and midsize companies to avoid the pitfalls related to over reliance on small service organizations or independent engineers.

Teaming with Progent's Experts enables your small business to:

  • Avoid Over Reliance on Individual Support Consultants
    For network support, small companies sometimes rely excessively on independent engineers. Though individual support engineers carry lower expenses than more substantial IT service organizations and can typically bill apparently lower rates, freelancers are frequently unable to respond quickly to critical network problems. If an independent consultant is busy with different customer, ill, on travelling, or in class, the absence of replacement personnel may force your company to go without assistance in case of an emergency. The more your small business expands, system downtime or problems with critical applications become more costly. The money you believed you were saving on a freelancer can disappear fast due to lost productivity. Also, when freelance engineers encounter unfamiliar technologies, the lack of a big engineering team to rely on for assistance requires them to learn with the meter running while your company winds up with the costs for their continuing training.

  • Have Access to Certified Professionals in Complex Network Solutions
    Many small service firms or independent engineers specializing in small company network consulting are capable of providing routine fixes but lack the experience to work cost-effectively with complex network environments that have mixed platforms, numerous offices, VoIP systems, mobile clients, integrated accounting and operational software, data-driven web sites, and specialized business software. Progent's background with worldwide companies and Progent's extensive staff of experts can benefit your small business because enterprise networks are inherently complicated, support problems demand thorough knowledge in numerous technical disciplines, and reaching an acceptable degree of robustness, reliability, and protection calls for industry-tested processes.

  • Build a Firm Basis for Growth
    Small businesses often begin with an IT system implemented on a shoestring budget. Lacking a solid architecture, a sequence of band-aid fixes commonly get piled onto of a marginal foundation. As a business grows, stability and scalability problems can obstruct the success of the business. These environments need thorough evaluation, smart business analysis, and broad-based expertise to upgrade to an IT infrastructure that will act as the reliable foundation to handle current business requirements and ease future growth.

  • Work with Solution Finders, Not Product Vendors
    Small companies require direction and insight to navigate through an ever more complicated array of IT alternatives offered for enabling business growth and improving efficiency. Businesses do not need an IT consultant or support firm that attempts to promote a product. Progent eliminates conflicts of interest by not selling any products. Progent offers services and expertise exclusively. This permits Progent to align consulting support services with the real interests of clients. Combining network support and product selling can result in a situation where the proposed solution is based on a preselected technology instead of being based on the true needs of a small business.

Contact Progent
In case your Waco, Texas company needs to get in touch with Progent to ask about IT outsourcing, consulting, or technical support services, phone 800-993-9400 or go to Contact Progent.

Fast Online Network Help
For immediate remote help, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

24 Hour Microsoft Experts Outsource IT San Mateo San Mateo Internet Networking Consultants
24 Hour NetApp MetroCluster and FlexPod Consultants NetApp MetroCluster Troubleshooting Technology Professional

CIO Network Consulting
Part-Time CIO IT Consultants

Progent can supply small businesses with an IT management expert who can act as a part-time Chief Information Officer. This part-time CIO can provide strategic direction to help you integrate sensible IT products to improve business operations so they match more closely with your business goals. Your company can create and install a well conceived information technology plan without absorbing the cost of a full-time Chief Information Officer.

24 Hour Santa Cruz County Network Consulting Santa Cruz County On-site IT Support
24 Hour Server Monitoring Computer Engineer Application Monitoring Support

Router Education
24/7 Network Skills Transfer

Progent practices knowledge transfer from Progent's support experts to clients. By educating clients to handle problems that are within their comfort zone, Progent can focus on delivering hard-to-find skills where Progent has little competition. Medium-size businesses who utilize trusted freelance service providers or who maintain in-house IT personnel benefit when Progent passes on knowledge about new technology and proven processes to make their IT environments more robust, protected, and efficient.

24 Hour Support SharePoint 2013 Omaha Nebraska 24-7 SharePoint Consultant Services in Omaha Council Bluffs
24-7 Exchange 2013 In-Place Hold Integration Exchange 2013 Upgrade Online Support
24-7 IT Outsourcing Companies Online Office Access Training Online Visio Training Network Installations
24x7 Computer Consulting Company Microsoft SQL 2008 San Jose Airport SJC SQL Server 2014 Small Business Network Consultants San Jose

Wireless Technical Support Services
Smartphone Support Outsourcing

Progent’s professionals provide expertise in a variety of technologies related to mobile connectivity such as network architecture, Activesync, wireless security, mobile email, Windows Mobile, RIM Blackberry, and mobile application development. Progent's Microsoft and Cisco certified experts can save your business time and money by applying their wireless experience to show you how to select and integrate mobile networking solutions that make sense for your business. Progent can also optimize your network architecture so that mobile PDAs work better.

24x7 SCSM 2016 IT Consultant System Center 2016 Virtual Machine Manager IT Services

Wireless Case Study
24/7 Wireless Integration Case Study

Progent delivered a wireless integration solution that enabled a school to increase efficiency and eliminate the ongoing costs of a dedicated wireline connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is intended for connecting remote locations up to 2.5 miles apart and can extend to even greater ranges. This wireless solution provided better bandwidth and reliability than recourse to amplifying the 802.11b wireless network, and since it uses the 5.8Ghz spectrum it provided protection against local interference.

24x7 Ubuntu Linux Engineers Remote Technical Support Redhat Linux
24x7x365 Exchange Server 2016 Tech Support For Small Business Microsoft Exchange Server 2007 Network Security Consulting

24-Hour Troubleshooting Exchange 2019 DLP
Exchange 2019 Edge Transport Server Remote Support

Progent can assist your organization in any facet of your migration to Microsoft Exchange 2019 including configuring Windows Server 2019 Core as a host for Exchange; designing high availability system topology for a local, cloud-based or hybrid deployment; moving mailboxes; planning and configuring Windows Hyper-V; configuring HLB; building DAG groups with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with O365; and setting up Outlook.

24x7x365 Long Beach-Seal Beach Onsite Computer Services Microsoft Long Beach-Torrance Computer Support For Small Offices

Consultancy ProSight domain management
ProSight infrastructure documentation management Engineer

ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, find and protect data related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your network documentation, you can save as much as half of the time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether you’re making improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need when you need it.

24x7x365 Technical Consultant System Center 2016 Security Award Winning Microsoft Certified Expert Computer Consulting System Center 2016 and Skype for Business Integration

Microsoft Expert Support and Integration ISA 2000 Server
Microsoft Experts ISA 2004 Server Support Outsourcing

Progent's certified Internet Security and Acceleration Server consulting experts have long experience developing ISA Server-based security installations for information systems with many offices, remote workers, and mission-critical web applications. Progent's Microsoft Firewall experts are available to assist your company in designing and implementing a configuration of ISA 2000 Server or ISA Server 2004 that meets your network security needs without adversely limiting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

ASA 5505 Firewall On-site Support ASA 5550 Firewall IT Consulting
After Hours Google Cloud hybrid solutions Consultant Services Specialists Enterprise hybrid cloud solutions
After Hours Microsoft SQL 2008 Network Consulting Top Ranked IT Services SQL 2008
After Hours Windows Specialists in Missouri Missouri Windows Technical Support Firm
Albuquerque, NM, Las Cruces, NM, Santa Fe, NM, Rio Rancho, NM Server Support Outsourced IT Services New Mexico
Bellevue Washington Networking IT Service Help Desk Phone Support Services Bellevue Washington
Best Security Security Audits Security Team Security
BlackBerry BPS Server Integrators Edison, NJ 24 Hour RIM BlackBerry Server Administration Edison-Somerset County, New Jersey
BlackBerry Desktop Manager Online Help in Bakersfield 24-Hour BlackBerry Email Service Providers in Kern County California
BlackBerry Desktop Manager Technology Providers in Marietta - Alpharetta BlackBerry Synchronization Information Technology Outsourcing Firm in Atlanta, Fulton County
BlackBerry Smartphone IT Consultant Fayette County Kentucky BlackBerry Professional Software Security Consulting Firm Lexington-Fayette
BlackBerry Wireless System Support IT Consulting BlackBerry BES Orange County Florida
Broomfield-Boulder BlackBerry Redirector Small Office Network Consultants BlackBerry BPS Services in Broomfield-Boulder, Colorado

Microsoft Expert Technical Consultant Office 365 IDFix
Microsoft Hybrid Office 365 Exchange integration Technology Consulting

Progent can assist your business to understand the many subscription options offered with Office 365 and configure your information network with Office 365 in a way that delivers top business value. Progent supports multi-vendor environments that include Windows, macOS or OS X, and Linux technology. Progent can also assist your business to build and manage hybrid ecosystems that transparently integrate on-premises and cloud products and services.

Business Computer Server Companies Microsoft Exchange in Atlanta Georgia Microsoft Exchange IT Outsourcing Company in Atlanta, GA

Microsoft Office Small Office IT Consultant
Microsoft Windows Small Office Network Consultants

Progent’s IT outsourcing packages offer economical network consulting for small organizations. Whether it includes designing system infrastructure, setting up an in-house Help Desk or outsourcing a one, deploying an updated e-mail platform, monitoring your network, or creating an on-line eCommerce solution, outsourcing your network technical services can reduce costs and minimize risks, allowing network service budgets to increase in a more linear and manageable manner than is feasible by assembling a bulky, all-purpose internal network support organization. Progent’s Outsourcing White Paper and flyers explain how Progent can enable you to build a secure and robust network architecture for your critical business software powered by Windows such as Office XP, Office 2003, and Microsoft Office 2000.

CCIE Expert Certified Amazon EC2 AMI Development Firm Amazon enterprise hybrid cloud solutions Coding

Largest Small Business Network Remote Troubleshooting
Small Office Specialist

If you have a small business IT system with 10 to 50 desktop clients, Progent's IT outsourcing services free your organization from dependence on an individual freelance service provider while giving you cost-effective and dependable access to high-quality technical expertise. By delivering network support service when you require it, providing advanced expertise for key applications, offering value-added support such as 24x7 network monitoring, and billing only for support you use, Progent offers you an affordable way for maximizing the productivity and profitability of your small office network. Progent is the intelligent way for small organizations to build and support a robust and secure information network and to have fast access to the skilled support ordinarily available only to enterprises who can afford a large in-house IT organization.

CISM Certified Security Consultancies Security Management Consultancy

Microsoft Exchange 2010 Upgrade Consultant
Technology Professional Microsoft Exchange Server 2010 Upgrade

Progent offers expert help for each step of your Exchange Server 2010 migration with services that include end-to-end project management services, site readiness preparation, project design and documentation, specification of new software licenses and hardware needed, recommended vendor sourcing, pilot testing at client site or at Progent's test facility, managing temporary coexistence between Exchange Server 2010 and Exchange 2003 or 2007, deployment of the solution, decommissioning the old system, and webinar training for client's IT staff and users.

CISSP Certified Security On-site IT Support Saratoga System Repair Campbell
CISSP Security Auditor in Marion County Oregon Award Winning Security Information systems Security Outsourcing in Salem Keizer Woodburn
CRISC Certified Risk and Information Systems Control Manager Specialist CRISC Certified Network Risk and Information Systems Control Architect Professionals
Chattanooga, TN Windows Server 2016 Information Technology Outsourcing Firm Remote Windows Server 2012 Information Technology Installation Service Chattanooga, TN
Chief Information Officer On-site Technical Support CIO On-site Technical Support
Cisco Certified Expert Birmingham Computer Consulting Company Computer Network Support Group Birmingham-Jefferson County

ISA 2006 Firewall Consultancy
Microsoft ISA Server 2006 Support Outsourcing

Application Publishing with Internet Security and Acceleration Server 2006 allows more control over intranet applications while supporting enhanced productivity by making these resources accessible to authorized remote or mobile users. ISA Server 2006 can protect corporate applications, services, and information throughout all network components with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-certified ISA Server 2006 consultants can show you how to plan, install, set up, and support ISA Server 2006 on your network so your company benefits from a smart and economical balance of security, productivity, and speed.

Cisco Computer Tech Colorado Springs, El Paso County Cisco Tech Support
Cisco Firewall Computer Consultancy Group Cisco Remote Access Network Administration
Cisco Firewall and IPS IT Consulting ASA 5510 Firewall Consulting

Network Load Balancing Network Consultant
Online Troubleshooting Fault Tolerant Inter-Office Connection

Progent’s high availability network consultants offer non-stop computing support, disaster recovery planning, system load balancing, 24x7 interoffice connectivity, high-availability Internet connection design, fault-tolerant data center support, and other non-stop networking services to show your small business design a non-stop network for strategic applications. Progent possesses the background to design affordable, non-stop systems by deploying the evolving suite of Windows Cluster servers including Microsoft Windows Cluster Server 2003, SQL Server Cluster, and Microsoft Exchange Cluster Server. Progent’s Microsoft and Cisco certified consultants can show you how to you design a fault tolerant mutli-location network with a completely redundant Internet interface and intelligent network load balancing.

Cisco PIX 500 Firewall Migration Setup and Support Consultant Services Cisco PIX Firewall Migration
Cisco Planning Support Consultants Cisco CCIE Online Small Business Computer Consulting Firms

Desktop Technology Small Business Server Support
Microsoft and Mac Desktop Engineer

Progent can provide a wide array of economical online and on-premises support services to assist you to deploy, manage, and troubleshoot desktops and handhelds based on Microsoft Windows, macOS/OS X, iOS, Android, or Linux.

Cisco Technical Consultant in El Paso Consulting Firms Cisco El Paso Texas
Cisco VoIP Outsourcing Firm Information Systems Firms Cisco

SCCM 2007 Software Inventory Network Consultant
24 Hour SCCM 2007 Hardware Inventory Technical Support

Progent's Microsoft-certified consultants can assist your organization to support System Center 2007 Configuration Manager to simplify operations, enhance compliance, and boost worker output by ensuring that operating systems and applications are always current, tracking licensing, and reporting usage patterns to help you make informed buying decisions. When your organization is set to upgrade your SCCM 2007 change management ecosystem, Progent can help you to prepare for and carry out a smooth migration to SCCM 2012.

Citrix XenServer Security IT Consultants On-site Support ProSight ESP Endpoint Protection

Technology Consulting Cisco Certified CCIE
Cisco Architecture Computer Outsourcing Consultant

Progent's Cisco CCIE-certified network infrastructure experts have extensive background assisting ISPs to design, deploy, administer, optimize, and troubleshoot high-availability, extensible network environments appropriate for shared public networks.

Computer Consultation Microsoft SQL 2014 Raleigh North Carolina Microsoft SQL Server 2016 Computer Consulting in Raleigh Durham Chapel Hill
Consult Azure hybrid cloud solutions Developer Firms Microsoft Azure AD configuration

Google Cloud firewall integration Consult
24 Hour Consult Google Cloud AI Building Blocks

Progent offers cost-effective online and onsite consulting to assist companies of any size to migrate any portion of their core IT resources to Google Cloud Platform services. This can save management hassle and hardware expense and allow the use of Google's cutting edge AI and machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, architectural design, pilot testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.

Contract Microsoft MCTS Consulting in Port Columbus International Airport CMH Career Microsoft Remote Consulting in Port Columbus International Airport CMH
Cybersecurity Firm Cisco Firepower Firewalls Cybersecurity Companies Information Security
Durham County Network Consulting Services Microsoft and Cisco Computer Consultancy Firms Durham County
Dynamics GP/Great Plains Computer Consulting Dynamics GP Power BI Consultant
El Paso Windows Server 2012 Computer Consulting Firms Windows 2008 Server Consulting Services in El Paso County Texas

Windows Server 2008 R2 Professionals
Windows Server 2008 Hyper-VI On-site Technical Support

Progent's certified consultants can help you to calculate the advantages of Windows Server 2008 for your business, develop pilot programs and migration plans, install Windows Server 2008 with your IT infrastructure and workload, educate your support staff how to use new administration tools, and provide continuing consulting and technical support via affordable options such as Help Desk Call Center support and remote technical assistance.

Emergency Irving-Farmers Branch Small Business Network Consultants Information Technology Consultant Irving-Euless
Engineers Cisco NSS3000 Network Storage Systems Cisco CDP Engineer
Exchange 2003 Server Consulting Services Company Cuyahoga County Ohio Cleveland, Cuyahoga County Exchange 2003 Server Support Consultants
Exchange 2013 Load Balancing Online Troubleshooting Exchange Server 2013 Network Consulting

Polycom RTX Telepresence Technology Professional
Video Conferencing Technical Support Services

Progent can provide access to a senior specialist with years of experience configuring, managing, and enhancing telepresence systems from leading vendors such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your internal network management group, your Internet Service Provider, and your video conferencing platform supplier to assist your organization increase the strategic value of your video conferencing solution.

Exchange 2016 Online Support in St Louis Exchange Server 2010 Configure Lambert International Airport STL

Desktop Network System Support Consultant
Computer Firms PC Desktop

Progent can deliver a broad range of affordable services to assist your company to deploy, configure, troubleshoot, and manage workstations and notebooks powered by Microsoft Windows, Apple macOS and OS X, or popular editions of Linux. Progent can provide on-premises or online help for single machines or notebooks or help your business to design and implement a large-scale rollout of new or updated OS platforms and business applications. Progent can also supply engineers and technicians to assist you to plan for and complete an office relocation or consolidation organized to produce minimal interruption to your productivity.

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IT Consultant Windows Server 2016 Cluster Operating System Rolling Upgrade
Windows Server 2016 Hybrid Troubleshooting

Progent's certified information technology experts can provide Windows Server 2016 migration consulting services to help organizations of all sizes to plan and implement a smooth move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can help you to evaluate the value of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain clusters.

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Systems Management Server 2003 Network Consulting
IT Consultants SMS Upgrade

Microsoft Systems Management Server offers extra functionality for change and configuration management of Windows-powered systems through SMS Feature Packs. Feature Packs reduce the overall administrative costs of managing and deploying software products by making it easier to copy system images, manage mobile devices, and run management utilities. In addition to advising you about techniques to cut management costs by deploying SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and perform IT tasks involving processes that Feature Packs are designed to streamline. Progent's migration and update services can lower spending and reduce business disruption as you transition to the latest operating systems and applications. Progent's wireless consulting experts can show you how to define efficient procedures and standards to manage PDAs and smart portable phones so your field force stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you design a security strategy that incorporates policies, processes and technologies to keep your IT network safe.

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For large businesses, Progent can leverage internal network support staffs by providing world-class background in deploying critical Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server consulting. For the national or worldwide businesses with branch offices, Progent can perform as a seamless nearby supplement of corporate IT management. Progent’s enterprise consulting services include corporate-wide security, online branch office support, system design, Sarbox compliance, project management, and top-level service for multiple location office environments powered by Enterprise Windows 2003. Progent can provide field engineers and technicians to assist with a site move or branch move, or a system architect to assist with setting up or utilizing an Internet Data Center or co-location site.

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Microsoft SCDPM 2012 and SQL Server Network Consultants
SCDPM 2012 and Azure Backup Technical Support

Progent's Microsoft-certified consultants can provide online or onsite expertise to assist companies of any size to design, implement, administer, and repair a backup system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from older releases of Data Protection Manager or from another backup platform, and Progent can integrate your Data Protection Manager implementation for on premises, cloud, or hybrid environments. Progent offers occasional help for resolving especially stubborn problems, or full project management services. Progent can also assist your business to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.

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Amazon Marketplace Web Service development training Integration Companies
Amazon Marketplace Web Service development training Coder

Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their reach, reduce their operating costs, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and training to help you shorten development time and speed up your return on investment.

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Progent's network consultants can assist your company to streamline desktop PC update and patch deployment by providing expertise with management solutions like Microsoft System Center Configuration Manager 2007, SMS 2003, and Windows Server Update Services (WSUS).

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Consultants Microsoft LCS Server 2007
Live Communications Server 2007 Consulting

MS Communications Server provides IM and presence as part of an extensible, world-class solution offering enhanced security, transparent compatibility with popular Microsoft software, an extendable, industry-standard development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can benefit from lower costs and elevated business efficiencies, enhanced worker productivity, and stronger intellectual property security with this easy-to-administer, fault-tolerant solution. Effective deployments of Microsoft Office Communications Server require extensive planning and thought before installation. Progent's Microsoft-certified consultants can deliver the skill needed to realize all the advantages of Microsoft Office Communications Server across your whole corporation.

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Office 365 Management Information Technology Support
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Progent's certified Microsoft Office and Office 365 experts can assist businesses of any size to incorporate Office desktop and Office 365 apps including Office Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and OneNote into a seamless productivity solution that offers quick return on investment and promotes improved business outcomes. Progent can assist you to integrate Microsoft Office or Office 365 applications with each other and with additional key Microsoft platforms including SharePoint Server, Microsoft Exchange Server and SQL Server running on-premises or hosted in the cloud. Progent's consultants can also help you to fix compatibility issues with various versions of Microsoft Office desktop and offers live online instruction to individuals and teams.

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ASA 5500 Technical Support Services
Cisco ASA 5500 Firewall Support Outsourcing

Progent's Cisco CCIE-certified networking consultants can help your organization to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to configure, administer, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.

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Ubiquiti WiFi Consult
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Progent can provide quick access to the expertise of veteran Wi-Fi specialists who can help you to determine the benefits of Ubiquiti UniFi wireless access points for your business and assist you to plan, install, manage, and troubleshoot your UniFi network. Progent can also conduct a wireless site survey to help you to select, provision, and position UniFi Wi-Fi APs for your required signal coverage and throughput.

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Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes a wide selection of Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi appliances installed throughout multiple venues with any number of access points can be remotely configured and managed using free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, optimization, debugging, monitoring, and reporting. Progent can provide the expertise of seasoned wireless professionals who can help you to assess the benefits of Ubiquiti’s UniFi products for your environment and help you to design, install, manage, and maintain your UniFi ecosystem.

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Progent's CISSP-premier cybersecurity consultants can help businesses of all sizes with any facet of information system security. Progent can help implement efficient cybersecurity systems that guard a small business against modern malware attacks or Progent can plan, configure, and manage a comprehensive security environment for hybrid enterprise networks that support onsite, online, and mobile clients accessing network resources spread over a mix of physical datacenters and various clouds.

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Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior-based analysis tools to guard endpoint devices and physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely evade legacy signature-matching AV tools. ProSight ASM protects local and cloud-based resources and offers a single platform to address the entire malware attack progression including blocking, detection, mitigation, cleanup, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks.

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Progent's Cisco Meraki Wi-Fi AP consultants provide remote and onsite support to assist organizations of any size to plan, deploy, manage, expand or repair Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist your business to set up and support Meraki-based wireless networks for sites that range from a telecommuter's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco technology including Catalyst and Nexus switches, routers and ASA firewalls to build a cohesive network infrastructure that provides identical access, performance, security compliance, ease of management and availability for wired and wireless clients irrespective of their mobility or device.

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Biggest Network Monitoring Support
Remote Network Monitoring Outsourcing

Remote 24x7 monitoring, automated alerts, and periodic analytical reporting are vital to maintaining the health of your IT system and avoiding unnecessary and costly downtime. Remote Monitoring and Management (RMM) solutions have progressed to the point that businesses of all sizes can afford a degree of protection that was previously limited to enterprises. Progent can provide several Remote Monitoring and Management solutions delivered as low-cost service packages created to assist your company to identify and resolve a an array of network issues before they can disrupt productivity.

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Microsoft Specialists Azure Disaster Recovery
Programming Microsoft Azure integration

Progent can help businesses of any size to move any part of their network infrastructure to Microsoft Azure. This can streamline network administration and reduce hardware expense. Azure offers a comprehensive library of public cloud services and Progent can assist you to evaluate the benefits and limitations of various cloud computing models you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and local applications and resources and make sure that you sidestep the typical errors small organizations make when migrating to a public cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also assist you to prepare perimeter firewalls and IPsec VPN connections and to manage iPhones and iPads and Google Android handhelds.

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Windows Server 2012 R2 Integration
Microsoft Windows 2008 Technology Consulting

The complexity and integration demands of Microsoft Windows Servers requires an IT consulting team with hands-on expertise and broad familiarity with designing and integrating cohesive, end-to-end business technology systems. The experience of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft technology, ensures you success configuring Windows Server 2008 and Windows Server 2003 to align closely with your strategic goals. Progent’s IT support can assist you with planning, deploying, administering, and supporting Windows Server systems that increase the business value of your computer network. Progent’s consultants can help you with Windows 2008 R2 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP and other desktop clients.

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Information Assurance Security Auditing
Cybersecurity Company GIAC

Global Information Assurance Certification was founded in 1999 to certify the skill of information technology security professionals. GIAC accreditations are acknowledged by companies and institutions around the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide help with any of the network security services addressed within GIAC certification such as auditing network security mechanisms, security incident handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions.

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NetApp MetroCluster Synchronous Replication Consultancy
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Progent offers enterprise clients the help of a NetApp-certified consultant to deliver remote or on-premises expertise for NetApp's complete line of SAN storage software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN storage technology supported by Progent include SAN dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, system management, security and compliance, high availability, and remediation. Progent offers Tier 3 support to help you to take care of issues with NetApp SAN storage environments efficiently following leading practices.

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Fault Tolerant EIGRP Network On-site Support
Emergency Fault Tolerant Branch office Network Integration Services

Progent’s non-stop interoffice connectivity and 24x7 network connection consultants can help small companies achieve non-stop Interoffice connectivity by means of redundant networks featuring transparent failover. Progent’s CCIE engineers can plan and deploy high-availability Inter-office networks based on zero-downtime EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connectivity and transparent fail-over offers affordable 24x7 interoffice networking.

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Online Support Services Windows 10 Management
Windows 10 MDT Technology Professional

Progent's Windows consultants can help organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from an older version of Microsoft Windows. Online and on-premises assessment and upgrade support for Windows 10 provided by Progent include ROI analysis, project coordination, application and driver compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud integration, mobile management, teleworker connectivity, security and compliance, automated provisioning and management, network infrastructure optimization, wired/wireless convergence, business continuity planning, webinar training for network management staff and users, and post-migration consulting support.

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Microsoft SMS Server Technology Consulting Services
SMS Server Migration Support Services

Systems Management Server 2003 offers extra functionality for change and configuration management of Windows-based systems via SMS Feature Packs. Feature Packs reduce the overall operational expense of managing and deploying software by making it simpler to install system images, control mobile devices, and operate management utilities. In addition to advising you about techniques to cut management costs by installing SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and implement IT projects that cover processes that Feature Packs are designed to make more efficient. Progent's migration and upgrade services can minimize cost and eliminate business disruption as you move to new operating systems and programs. Progent's wireless consulting experts can help you develop efficient processes and policies to manage PDAs and smart portable communication devices so your mobile workforce stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you design a security strategy that incorporates standards, procedures and IT products to keep your IT computer system safe.

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Exchange Server 2007 On-site Support

Progent's expert support team can help you define and implement a smooth in-place Microsoft Exchange 2007 upgrade plan that minimizes productivity disruption, reduces long-term service demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multi-server or multi-location upgrades, Progent has the background to complete your move quickly and economically. Progent's Exchange Server 2007 help, repair, and consulting services include assistance with the integration of outside vendor enhancements of Exchange 2007 Server and the creation of unified messaging implementations based on Microsoft Exchange Server 2007.

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Dynamics GP/Great Plains Technical Consultant

Progent’s Microsoft certified experts offer a variety of consulting services for Microsoft Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft accounting platform and corporate management tool based, like all Microsoft financial solutions, on the scalable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP 2010, the latest edition of Microsoft financial products in the Dynamics GP line, provides a cost-effective solution for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Dynamics GP/Great Plains is simple to deploy and integrate, and with its modular approach you can purchase only the capability you currently need, with the option to expand clients and enlarge functionality in the future. Progent’s Dynamics GP/Great Plains Software consulting engineers can help you deploy, customize and manage Dynamics GP 2010 and also older versions of Microsoft Dynamics GP.

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Computer Consultant Microsoft Exchange

Progent is among the most expert information technology consulting firms for creating email and messaging solutions based on Microsoft Exchange 2000. Progent specializes in helping small companies get the full advantages of Microsoft Exchange 2000 for typical situations such as upgrading from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 support.

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wireless VoIP phone integration Technical Support Services

Progent's Cisco-certified wireless integration experts can help organizations to deploy, administer, and debug Cisco Wi-Fi products including Cisco's Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.

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Outsourcing Expert Training
Online Help Expert Training

Progent is committed to information transfer from Progent's consultants to clients. By teaching clients to resolve problems that are within their comfort zone, Progent is able to concentrate on offering high-value services where Progent has few competitors. Small companies who utilize familiar freelance consultants or who employ in-house support personnel benefit when Progent passes on knowledge about critical technology and tested processes to make their IT environments more reliable, protected, and productive.

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Progent's Windows Server 2016 disaster recovery/business continuity consultants can help your organization to plan and deploy a disaster recovery system based on Microsoft's cloud-tested Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class network-attached storage using industry-standard hardware, Virtual Machine Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for fast, economical creation of a failover cluster quorum arbitration point.

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Progent's UNIX family support services offer small businesses and software developers support for administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your organization contact with UNIX experts, support professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of expertise offers you a convenient one-stop consulting firm to show you how to build and maintain a secure and reliable mixed-platform connectivity and communications environment that allows UNIX and Microsoft coexistence by integrating MS Windows with popular versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or leading Linux variations such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

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Progent's veteran team of IT consultants and subject matter experts have years of experience providing remote and on-premises assistance for businesses of all sizes who want to incorporate Android phones into their information systems so that mobile clients can communicate and collaborate from anywhere. Progent has the range of skills to solve technical problems that involve numerous vendors and that entail a combination of legacy and up-to-date technology. Progent offers cost-effective online consulting to assist you with any aspect of planning, configuring, managing and troubleshooting your BYOD solution. Progent can provide occasional support to help you to resolve especially stubborn IT problems, or Progent can provide outsourced or co-sourced project management services to help you finish major network projects on schedule and within budget. Progent can help with on-premises, cloud-based, or hybrid networks and offers support for operating systems, apps, management tools and hardware infrastructure. Progent also offers specialized group or one-on-one classes to help you manage and use Android phones to maximize their business value.

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Progent can help you to evaluate the many subscription options available with Office 365 and integrate your information network with Office 365 so you derive top business value. Progent supports multi-vendor networks that include Windows, macOS, and Linux technology. Progent can also help you to create and maintain hybrid solutions that transparently integrate on-premises and cloud-based resources.

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Progent can provide fast access to the skills of veteran Wi-Fi specialists who can help organizations to assess the benefits of Ubiquiti UniFi wireless access points for your company and assist you to plan, deploy, manage, and troubleshoot your UniFi wireless network. Progent can also conduct a wireless site survey to assist you to select, provision, and position Ubiquiti UniFi Wi-Fi APs for optimal coverage and throughput.

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Contact Center IT Consultant

Cisco Cisco Unified Communications Manager (Unified CM), formerly branded CallManager, operates as the center of Cisco's communications and collaboration portfolio. CUCM and Cisco Unified Communications Manager Express offer a location-independent IP-PBX by integrating closely with apps like Unified CM IM and Presence Service, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent's Cisco-certified network consultants can deliver efficient and budget-friendly online and on-premises expertise to help organizations of any size to create and maintain CUCM deployments by providing Cisco Unified Communications Manager integration and troubleshooting consulting services that add optimum business value. Progent can help with any aspect of Unified Communications Manager support and troubleshooting in areas that include integrating Cisco Voice over IP phones and Video phones, reviewing dial plans, setting up SIP trunking and PSTN support, installing Cisco ISR routers with CUBE VoIP networking support, creating Cisco UCS server failover solutions for high availability, capacity planning, and integration with Exchange Server and Skype for Business.

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QTS/Herakles Data Center Consultancy

The QTS (formerly Herakles) Internet Data Center is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is now using the QTS data center as a colocation site or if your business is considering moving your main or disaster recovery equipment to the Herakles data center, Progent offers a variety of cost-effective consulting services such as colocation relocation, system deployment and upgrades, network improvements, comprehensive project management services, virtual server expertise, offsite network monitoring, centralized network management, application development, disaster recovery planning and testing, security evaluation, and the support of Progent's Test Lab.

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Microsoft SQL Server 2014 includes major improvements in key areas including performance, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory technology that works seamlessly across all types of applications including Online Transaction Processing, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and onsite services that include planning, deployment, administration, troubleshooting, and software development services to enable businesses of all sizes to realize maximum business value from their SQL Server 2014 investment.

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Support and Integration 64-bit Server
Support and Integration 64-bit Server

Progent's Microsoft-certified engineers can help you plan, document, implement, manage, and repair a system-wide move to 64-bit server and client operating systems and business applications. Progent can help you test your 64-bit environment to verify that it supports all of the important 32-bit applications which you intend to retain as well as the new 64-bit editions of software you wish to install.

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