Immediate, Affordable Remote Computer Network Technical Support for Walnut Creek, California Small Companies
For over twenty years, Progent has focused on delivering world-class network support services to clients who have small-company budgets. Progent has developed a unique service system that features a streamlined, seamless virtual office infrastructure, custom remote troubleshooting technology, a large team of consultants certified in a broad array of IT practice areas, a Help Desk operational structure that promotes efficiency and ensures follow-up, a worldwide group of on-line service professionals, on-site service dispatching for the majority of most zip codes in the United States, and a corporate ethos focused on resolving network issues in the least time and at the least cost to clients.

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

For larger businesses, Progent can provide co-sourcing support to add to the subject matter expertise of your internal IT support group. Co-sourcing can cut costs and help meet schedules for major projects such as application design and development, disaster recovery planning and testing, network security evaluations, merging datacenters, or technology migrations and upgrades.

Progent can in addition offer the services of certified experts to assist your company to plan and implement a sensible cloud computing strategy.

Key Products and Technologies Supported by Progent for Business Networks in Walnut Creek, California
Progent offers the services of certified consultants for all aspects of information technology found in small and midsize organizations. Products and technologies supported by Progent include:

Service Delivery Alternatives Available for Walnut Creek, California Companies
Progent has a selection of alternatives for providing small and midsize companies and local governments with affordable computer services for technical support, system architecture, hosting, and network management outsourcing. Progent's model for delivering network support services is based on the Call Center operational structure familiar to big IT support groups. Progent's Contact Center Support Mechanism ensures fast support, thorough activity documentation, reliable follow-up, and strict cost monitoring across an array of network support delivery options that include online troubleshooting, in-person support, high-end consulting, plus server and application hosting.

  • Remote Support
    Progentís Technical Response Center provides urgent and scheduled remote support for Windows, Linux, Apple, and Cisco-based environments in the U.S. and globally. Progent's certified support professionals can assist clients to analyze and fix network problems without the cost or delay of in-person support calls. The background of Progent's network consultants makes it possible to resolve the majority of network problems quickly. For complex problems, Progent's breadth of knowledge allows the support team to escalate troubleshooting tasks to world-class subject matter experts. Progent provides a streamlined, web-accessible signup process for new clients to address emergency situations and Progent bills per minute with zero sign-up charges or time minimums, so you are invoiced only for the support you get. Experts you can access online include Cisco-premier CCIEs, Microsoft-Certified MCSEs, and GIAC-certified security engineers. Find out additional details concerning Progent's online network support services.

  • Onsite Support
    Progent offers onsite technical support for registered customers in larger cities in the U.S. Progent's on-site support technicians can work in conjunction with Progent's online support engineers to deliver small and midsize businesses the best of both worlds: on-premises support technicians when you need them as well as the on-line help of Progent's worldwide staff of IT consultants, security specialists, and business software developers. The wait time for on-site service calls is typically less than one business day. There is no sign-up or retainer fee for becoming a Progent customer for on-premises service. Learn more about how to register for Progent's in-person computer support services.

  • Help Desk
    Progent's Standard Help Desk Services offer smaller organizations an end-to-end service desk solution that handles all aspects of online desktop support from initial requests through ticketing, remote desktop control, status tracking, problem resolution, and management reports. Progent provides help desk services at a significant discount off Progent's regular Level 1 desktop support rates, and Progent can provide the additional option of fast as-needed escalation to subject matter experts to resolve challenging issues. for more information, refer to Help Desk Services for Small Businesses.

  • IT Consulting Expertise
    Progent provides small and midsize businesses budget-friendly access to enterprise-class IT professionals who can deliver help with vital products and technologies including
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server expertise, Cisco network architecture, company-wide network protection engineering, high availability it system consulting, server virtualization solutions, plus configuration, customization and support for small business programs such as accounting, ERP and MRP, management reporting, sales automation, and productivity suites. Progent can provide assistance with short-term projects including site moves and massive system migrations, longer term projects such as management information software development and support, relational database software development and DBA services, and web design, continuing services including Microsoft System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting services for IT infrastructure health monitoring and system administration, or urgent services like data restoration and malware cleanup.

  • Application Hosting
    Progent can host key applications like Exchange Server and Microsoft SQL in order to provide small and midsize companies with higher levels of reliability, security, and recoverability than is possible using the class of on-site data center that is practical for most small businesses. Because Progent uses the same data centers that host the gear of some of the world's biggest information technology organizations, Progent can save you the investment in creating and managing the infrastructure required for world-class environmental control, electrical backup, and uninterruptible Internet connectivity. For hosted application servers, Progent can also make sure that patches and revisions remain updated, security and efficiency is constantly monitored, and systems and data files are regularly archived and ready for complete and rapid restoration. Learn additional information concerning Progent's hosting for Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers full hosting services for the entirety of a small or midsize organization's servers in an environment that not only delivers the highest degree of dependability and extensibility but that is also easy for clients to migrate to a different support firm or to move in-house when your business situation warrants it. Progent's Private Cloud hosting service is based on proven virtual server techniques that allow small businesses with multi-vendor networks to benefit dramatically on the costs of hardware, infrastructure maintenance, and network administration while getting world-class reliability and an unprecedented level of vendor options. Unlike conventional SaaS hosting models, Progent's Private Cloud Hosting covers all server-centric software in a single centrally administered service, can handle the multi- platform and loosely standardized environments typical of smaller businesses, and keeps control of the software in the client's possession so that moving to a new virtual system is fast, safe, and inexpensive. This avoids becoming a captive to a specific hosting provider while still providing all the savings related to SaaS hosting services.

  • Hybrid Cloud Integration Services
    Progent can provide expert online consulting services to help companies of any size integrate their IT infrastructure with leading public cloud platforms such as Azure and Amazon Web Services. Progent can help your it team to plan and administer cost-effective environments that can include Windows and Linux systems and apps in either cloud-centric systems or in hybrid network models that seamlessly combine physical IT assets along with public cloud services. To assist you to integrate public clouds with physical datacenters, Progent offers a variety of public cloud integration services such as Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure planning and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than 15 years of experience providing high-level consulting services remotely, and Progent can help you complete your cloud integration initiatives quickly and within your budget.
Progent's Low-Cost Managed Services for Outsourcing IT Monitoring and Management
Progent's affordable ProSight family of network monitoring and management services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services available from Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior-based machine learning technology to defend endpoints and physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily get by legacy signature-based anti-virus products. ProSight ASM safeguards local and cloud resources and provides a single platform to automate the entire threat lifecycle including protection, detection, containment, cleanup, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
    ProSight Enhanced Security Protection managed services offer economical multi-layer protection for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, device control, and web filtering via leading-edge tools incorporated within a single agent accessible from a unified control. Progent's data protection and virtualization experts can help your business to plan and configure a ProSight ESP deployment that addresses your company's unique requirements and that allows you prove compliance with government and industry data security regulations. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for urgent attention. Progent can also assist you to set up and test a backup and restore system like ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange filtering.

  • ProSight DPS: Managed Backup
    ProSight Data Protection Services provide small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery. For a fixed monthly price, ProSight DPS automates and monitors your backup processes and enables rapid recovery of critical files, applications and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's cloud backup consultants can provide advanced support to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, when needed, can help you to restore your critical information. Find out more about ProSight DPS Managed Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller organizations to diagram, track, optimize and troubleshoot their connectivity appliances like routers, firewalls, and load balancers plus servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are kept updated, captures and manages the configuration information of almost all devices connected to your network, tracks performance, and sends notices when issues are detected. By automating tedious management and troubleshooting activities, ProSight WAN Watch can knock hours off common tasks such as network mapping, expanding your network, locating appliances that need critical updates, or isolating performance issues. Learn more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the services and infrastructure of top data security companies to provide centralized management and world-class security for your email traffic. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a further level of analysis for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Endpoint Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management techniques to help keep your IT system running at peak levels by tracking the state of vital assets that drive your business network. When ProSight LAN Watch detects an issue, an alert is sent immediately to your specified IT staff and your Progent engineering consultant so that all looming issues can be resolved before they have a chance to impact your network Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host configured and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be ported immediately to a different hosting solution without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and protect information about your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your IT documentation, you can save up to 50% of time spent trying to find critical information about your IT network. ProSight IT Asset Management features a common location for storing and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether youíre planning improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need as soon as you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size organizations to obtain an unbiased evaluation of the overall health of their network. Based on some of the top remote monitoring and management (RMM) tools available, and overseen by Progent's world-class group of IT experts, ProSight Network Audits show you how well the deployment of your core network assets conform to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI such as a more manageable Active Directory environment. Both also come with one year of state-of-the-art remote network monitoring and management (RMM). Benefits can include easier management, better compliance with data security standards, more efficient utilization of network assets, quicker problem resolution, more reliable backup and restore, and increased uptime. Learn more about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief phone discussion with a Progent information assurance consultant. The fact-finding interview is designed to help evaluate your organization's preparedness to stop or recover quickly after an attack by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to gather information about your current security profile and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow best practices to create an efficient AV and backup/recovery system that aligns with your company's needs. For more information, see Progent's ProSight Ransomware Preparedness Report.

Special Advantages of Teaming with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is an acknowledged expert at the fundamental system software and office productivity applications important to most small and medium-size businesses. As a Cisco-authorized partner, Progent also offers help for an increasingly complex collection of infrastructure technologies such as firewalls, routers and switches, VoIP solutions, and wireless connectivity. Furthermore, Progent's CISSP-Certified security experts, CISM-certified security engineers, CISA-certified security audit consultants and GIAC-authorized information assurance professionals offer a company-wide view of system protection and can help with advanced security projects like Security information and Event Management (SIEM) solutions to help enterprises comply with industry standards and government mandates for network data security and incident reporting.

The scope and size of Progent's engineering team bring a powerful set of benefits to customers wishing to increase the business value of their information network within a realistic budget. These benefits include:

  • Best Methodology
    Progentís team of Microsoft and Cisco Certified consultants average longer than ten years of hands-on industry background, at the forefront of network service, performing a wide range of technical tasks for an extensive mix of businesses. Every Progent support professional shares a refined set of personal best practices which are combined into company-wide best practices training that Progent instills in its consulting personnel. This guarantees that you get not just expert IT capability, but also a support engineer with field-tested approaches for repairing actual network problems rapidly. Learn more concerning Progent's best practices for network consulting.

  • Granular Pricing
    Progent's pricing model is to charge for phone support and on-premises visits per minute. As a result, you pay only for received services. Progent does not demand a more expensive rate for after-hours or priority support, and Progent does not bill for travel except for emergency support where on-site work is less than four hours. In addition, Progent applies no registration charge and asks no monthly commitment for services provided during normal business hours. Many service organizations demand large minimum fees or bill in increments of fifteen minutes or more. Progent's small billing granularity avoids king-size invoices for quick fixes. Another advantage of granular pricing is that customers will not be inclined to permit minor issues to stay unaddressed until they grow into big problems. Read additional information about Progent's value pricing for IT outsourcing.

  • Full Documentation of IT Services
    Progent has developed a sophisticated support reporting system that records and formats detailed documentation for all delivered support activities. Unlike many freelance consultants or small service organizations who provide minimal documentation or details of tasks done, each service delivered by Progent is accompanied by full documentation. Every Progent staff member has use of the support documentation given by each staff member to every client. The discipline of documenting and organizing support activity results in more effective service and eliminates a slew of typical misfortunes such as when a service customer is effectively held hostage to a consultant who refuses to release the keys to the kingdom. Find out more details about Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's support experts to clients. By teaching clients to resolve technical issues that are within their comfort zone, Progent can concentrate on offering high-value services where Progent faces little competition. Small businesses who utilize freelance service providers or who employ internal support staffs gain when Progent transfers information about new technology and proven methodologies to make their IT environments more robust, protected, and efficient. Read more about Progent's knowledge transfer services.

Get in Touch with Progent
In case your Walnut Creek, California company needs to contact Progent for IT outsourcing, consulting, or tech support services, phone 800-993-9400 or go to Contact Progent.

Fast Remote Network Help
For immediate remote technical support, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



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Windows and UNIX Consult
Windows and Solaris Network Consultant

Progent's UNIX family support services provide small and mid-size businesses and developers assistance with administering and supporting UNIX, Linux or Solaris environments that run with Microsoft-powered technology. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience provides you with a convenient single consulting firm to help you create and maintain a secure and reliable cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining MS Windows with major versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or major Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.

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Progent's Microsoft-certified professionals provide technical support and IT consulting services for Microsoft Exchange 2003 Server, Windows 2003 Server, and for the entire line of Microsoft Servers. Progent's migration, configuration, management, and troubleshooting expertise for Microsoft Exchange Server include planning, installation, project management, onsite and off-site technical support, Help Desk Call Center support, expert security consulting, and full-service IT outsourcing.

Cisco Access Point IT Solution Providers Cisco Certified CCIE Configuration Services
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CRISC Cybersecurity Computer Consulting

Progent's disaster recovery support and business continuity engineers can show you how to design a disaster recovery strategy in case of an IT network catastrophe. Progent can help you develop a comprehensive disaster recovery plan that incorporates scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified engineers can also show you how to build an affordable, fault-tolerant system solution that addresses reliability issues covering a broad array of network technologies and processes.

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Outlook autodiscover Outsourcing

Microsoft supports transparent hybrid environments that combine Office 365 Exchange Online and on-premises Exchange systems. This permits you to have some mailboxes hosted at your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any phase of designing, integrating and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can provide as-needed expertise to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is carried out on time and within budget.

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MySQL development Professional

Progent can provide affordable online access to an Oracle-certified MySQL administrator or application programmer and can help businesses of any size to integrate and manage MySQL within a reliable IT infrastructure that offers high levels of performance, expandability, and security. Progent also has experience assisting businesses migrate databases from an Oracle environment to MySQL.

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Network Engineer for ISA Server

Progent's certified ISA Server consulting experts have long experience with Internet Security and Acceleration Server configuring ISA Server-based security installations for IT networks with multiple sites, remote workers, and line-of-business web applications. Progent's Microsoft Firewall experts are available to assist your small business in planning and implementing an installation of ISA 2000 Server or ISA 2004 Server that supports your network protection requirements without adversely restricting your network accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later editions of ISA Server.

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Progent's Microsoft-certified consultants can help you plan, document, implement, manage, and repair a network-wide migration to 64-bit server and client operating systems and business applications. Progent can help you pilot your 64-bit environment to make sure it supports all of the key 32-bit programs which you intend to retain plus the new 64-bit editions of software you plan to run.

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If your company computer system mixes Solaris platforms with Microsoft Windows, Progent can help you to integrate your IT resources into a unified environment that allows all your OS platforms to run side by side for simple management, transparent information exchange, high dependability, enhanced performance, and strong security. Progent's Solaris and MS Windows coexistence support services include network architecture configuration and service, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, remote network support and repair, in-person technical support, and Contact Center services.

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Progent can assist your business to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of any size. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi environment or implement an efficient upgrade to Cisco's latest Wi-Fi controller technology.

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Exchange Server 2016 Upgrade Planning Support Outsourcing
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Progent can help you in any and all facets of your migration to Microsoft Exchange Server 2016 such as planning high availability (HA) system topology for a local, cloud-based or hybrid deployment; licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing for high-availability CAS services; planning, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and configuring Outlook on the web.

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Progent's consultants have delivered support for Dynamics GP and Great Plains ERP software for almost 20 years and Progent has provided integration, software development, training, and troubleshooting since the product's original release. Progent can provide in-depth support for updating legacy Dynamics GP deployments. Progent can assist you to plan, test, and carry out a cost-effective upgrade from a an outdated version of GP to the newest edition of Microsoft Dynamics GP.

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Progentís Microsoft-certified consultants can assist your organization to update your application servers or desktops from 32 to 64 bits. Progent can help your company to calculate the risks and advantages of moving to 64-bit processing, plan an affordable migration process that reduces operational disruptions, and deliver economical, expert remote help to aid your company to install 64-bit operating systems and application software on your existing hardware.

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Oracle database administration Security Contractors

Progent offers fast and affordable remote access to a certified Oracle database administration expert or an Oracle software programmer. Progent can provide comprehensive database administration services for any version of Oracle's RDBMS platform and can also assist you to plan, create, enhance, or fix Oracle applications written with SQL and PL/SQL stored procedure programming language. Progent also can provide support for Streams replication tools and ASM file/volume manager.

Migration Companies Cisco and Microsoft Certified Expert Network Consulting Firm for Columbus, OH
CIO Outsourcing Consulting Services
Network Support Outsourcing Engineers

Progent is structured to deliver comprehensive remote consulting for all major technologies common to small business IT systems and allows you to outsource a variety of vital, as-needed support services including a part-time CIO to offer advanced IT design and budgeting skills, a Call Center for help desk support, 24x7 remote monitoring, spam/virus protection as a managed service, best-practices project management for major initiatives like site moves orOS upgrades, connectivity consultants for designing fast and reliable infrastructure, certified security engineers to ensure information protection and compliance, disaster recovery experts to create business continuity strategies, and software programmers to write, enhance, or repair mission-critical applications.

Migration Support for West Virginia West Virginia Small Office IT Consulting
Milwaukee CISSP Engineer Telecommute Jobs Milwaukee Microsoft MCITP Remote Consultant From Home Job
MongoLock ransomware recovery Consult ransomware removal and recovery Consultant Services
Deploying Phase: Implementation On-site and Remote Support
Planning Phase: Design and Architecture Proposals Computer Firms

In conducting consulting projects for enterprise clients, Progent follows a phased methodology driven by specified milestones in order to meet financial, timing and engineering goals while reducing productivity disruption. Progent's Enterprise Services Methodology utilizes industry project management standards based on the best practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, test models, design adjustments, and expert implementation. All phases are documented to make available a comprehensive summary of IT services performed and to help in downstream network support.

Montana - Billings, MT, Missoula, MT, Great Falls, MT, Bozeman, MT Solaris Consultants Linux IT Consulting in Montana
Monterey Troubleshooters Pacific Grove Information Technology Consulting Companies Northern California
VMware Cross vCenter NSX Services
Consultant Services for VMware GSX Server

Progent offers the assistance of a certified VMware VCDX consultant to help you plan, configure, administer and repair VMware vSphere and vCloud-powered virtualization ecosystem for on-premises networks, cloud environments, or hybrid cloud deployments. Progent can provide advanced expertise for installing and integrating VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent has in-depth understanding of VMware vCloud Director, vRealize Automation, vRealize Orchestrator and vCloud tools for administering private and public cloud and hybrid cloud environments that deliver high availability, fault tolerance, and disaster recovery.

National Consultant for Help Desk Specialist for BlackBerry BES
National Networking Service Provider in Orinda CA Cisco Computer Tech
Network Consulting Company for Microsoft SQL 2008 Cincinnati, OH Online Technical Support for Microsoft SQL Server
Azure cloud integration Engineer
Azure and SQL Server integration Engineers

Progent can help small businesses to migrate all or part of their network infrastructure to Microsoft Azure. This can streamline IT administration and lower equipment expense. Azure offers a comprehensive library of cloud services and Progent can assist you to understand the benefits and limitations of different cloud networking architectures supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises applications and network infrastructure and make sure you sidestep the common errors small companies make when migrating to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also show you how to configure firewalls and IPsec VPN tunnels and also to integrate Apple iOS devices and Google Android handhelds.

Network Engineer for Windows Server 2016 Storage Replica Professional for Windows Server 2016 VM Load Balancing
ISA Server Professional
ISA 2004 Standard Edition Server Integration

Progentís Microsoft certified consultants offer small and medium sized businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can protect your business system from attack by external and inside sources. Forefront Threat Management Gateway and ISA Server perform thorough examination of Internet protocols such as HTTP, which enables these security platforms to detect many threats that can elude traditional firewalls. The combined firewall and VPN architecture of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your IT protection through experienced planning and deployment of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft consultants can help your company to deploy Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront TMG.

Network Installations Microsoft SQL 2014 Phone Support Services
Network Manager for Microsoft Computer in Danville, CA Cisco Network Consulting Company New Orleans Louisiana
Network Support Consultant for Windows Security in Orinda CA Security Network Security Testing in Shreveport Bossier City
Network Support Service in General Mitchell Airport Milwaukee MKE Small Office Server Support for Cisco Milwaukee Racine Waukesha
Networking Troubleshooting in Danville, CA Exchange Server 2013 Technical Support Company
Barracuda Backup P2V Recovery Troubleshooting
Barracuda Backup Disaster Recovery Remote Technical Support

Barracuda Backup is a low-cost, subscription-based backup/restore service for small and medium-size organizations. A Barracuda Backup deployment can incorporate a custom-designed hardware appliance built by Barracuda or a virtual appliance with similar functionality but which utilizes your own storage infrastructure. Barracuda Backup protects critical company data produced locally, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting services to help you to plan, configure, operate and repair a BDR system built on Barracuda technology.

Northern California San Ramon Upgrade Dublin Small Business IT Support
Online Troubleshooting Las Vegas, Clark County Microsoft SharePoint Server Troubleshooting
Remote Access Specialist
VPN Outsourcing

Cisco's network security and offsite connection products for small companies provide a comprehensive line of easy-to-administer security products to help protect your wired and wireless information system. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's professional staff of consultants includes field-proven engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who can help your business to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security technologies that fit most closely with your company goals.

Onsite Technical Support for Wireless AP Wireless AP Network Consultant
Operations Manager IT Consultant Technology Consulting Services
SCCM 2012 Policy Settings Support and Setup
SCCM 2012 Site Hierarchy Design On-site Technical Support

Progent can assist you to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate efficiently to Configuration Manager 2012 from a legacy device and application management solution or help you to enhance your existing SCCM 2012 ecosystem to accommodate your changing IT requirements. In addition, Progent can assist you to create an infrastructure that extracts the most value from SCCM by delivering advanced consulting support for related Microsoft technologies including Active Directory Domain Services, SQL Server and SQL Server Reporting Services, and Internet Information Services.

Oracle database administration Security Certification Services for Oracle DBA
PC Consulting for Windows Security Concord Home Based Virtual Office
Engineers for Small Business Private Clouds
Professionals for Private Clouds for Small Businesses

Progentís private cloud hosting enables small and midsize organizations to run mission-critical applications like SQL and Exchange Server from a hardened Tier III data center on fully redundant equipment with offsite backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for backup replication and restoration. You can take advantage of Progentís private cloud to eliminate large investments in the purchase, maintenance, and management of computer equipment and facilities while achieving the highest levels of network availability and physical security.

PIX Firewall Migration Professionals Security Specialist
Pleasant Hill CA IT Outsourcing Installer Sioux Falls, SD IT Consultants
Private Cloud Virtual Datacenter Hosting Specialist ProSight Virtual Hosting Consultant
RIM Blackberry Technology Consulting BlackBerry Software Remote Support
Redhat Linux, Solaris, UNIX Professional Chesterfield County Virginia Redhat Linux, Solaris, UNIX Technology Consulting
Remote Denver, Colorado Expert Best IT Consulting Services
Rockville Small Office IT Outsourcing Rockville, Maryland Computer Network Specialists
Wi-Fi RF Spectrum Analysis for Wi-Fi Technical Support Services
Wi-Fi Site Survey Troubleshooting

Progentís Wireless Site Survey makes it easy to plan and install a WiFi LAN optimized for your facilities, offering you a wireless solution that delivers the coverage, speed, load-handling capability, Quality of Service, security, and roaming ability your company requires. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more comprehensive on-premises service.

SCCM 2016 and Windows Server 2016 Professionals Setup and Support for SCCM 2016 and Windows 10
SQL Server 2014 Networking Companies in Birmingham Birmingham, AL SQL Server 2012 Networking Support
Microsoft Windows 2003 Cluster Server Online Support
Microsoft Windows Cluster Integration

Progentís Disaster Recovery/Business Continuity (DR/BC) consultants have in-depth backgrounds assisting small businesses to reduce system downtime by offering cost-effective remote consulting support for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network infrastructure, backup/restore systems, and transparent maintenance. Progentís business continuity experts can help your company to develop and validate a sensible business continuity plan that matches your business needs and budget. Progentís disaster recovery engineers can assist you to architect, implement, and support fault-tolerant technologies including redundant Internet access, virtualization, fail-over clustering, network load balancing, transparent off-site backup, and multi-location hot backup centers.

San Bernardino County California Technical Support Company Server Integrators for Cisco in Ontario Rialto Hesperia Chino
Stealth Penetration Testing Cybersecurity Contractors
Penetration Testing Auditing

Stealth intrusion checking is an important part of any comprehensive IT system security strategy. Progentís security professionals can perform thorough intrusion checks without the knowledge of your company's internal IT resources. Stealth penetration checking uncovers whether existing security monitoring systems such as intrusion incident warnings and event log analysis are correctly configured and actively observed.

San Joaquin County Migration in California Manteca Service Provider Northern California
Santa Ana Computer Consulting Services Cisco and Microsoft Certified Expert Computer Support
Security Auditor for WatchGuard Firebox WatchGuard Fireware Network Security Auditor
IT Outsourcing Best Practices Whitepaper
White Papers for Small Business IT Outsourcing

Progentís IT outsourcing packages provide economical network support for mid-size businesses. Whether it involves designing network architecture, setting up an internal Help Desk or outsourcing a one, deploying an updated e-mail platform, monitoring your network, or creating an on-line business solution, outsourcing your network engineering services can smooth out costs and eliminate risks, permitting network support budgets to increase in a more moderate and controlled manner than is feasible by assembling a large, knowledgeable internal IT organization. Progentís Outsourcing White Paper and flyers explain how Progent can help you create a secure and robust system architecture for your critical Windows-powered business software including Windows Server 2008, Microsoft Exchange Server, and SQL Server 2008.

Server Consultants Microsoft Exchange Server 2013 System Consultants
Server Support for Cleveland, Ohio Cleveland Network Support Group
Setup and Support for Mac voice mail Outlook Mac Remote Consulting
Small Business Configuration Small Office Professionals
Small Business IT Consultant for Windows Server 2012 Downtown Dallas Windows Server 2016 Small Business IT Outsourcing
Small Business IT Consulting Company Maintenance for Mobile, Alabama
Dynamics GP Consultants
Remote Technical Support for Microsoft Dynamics GP ERP

Dynamics GP/Great Plains 2010 accounting is a comprehensive business management solution that unifies data and processes throughout your company, communicates seamlessly with other applications, and brings together employees, customers and suppliers unrestricted by time or location. Designed for small to mid-size businesses, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 provide functionality for accounting, management reporting, project management, inventory and order control, eCommerce, HRM, CRM, field service, manufacturing, retail management, and web-based business services. Progent can help you set up and manage a reliable, secure server and communications environment to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains consultants to help your business benefit from the full power of Microsoft Dynamics GP 2010.

Small Business Network Small Office Computer Consulting in Concord CA BlackBerry Exchange Support Consultants
Small Business Network Technical Consultants Pleasant Hill CA Linux Network Consulting
Small Office IT Consulting Services for Windows 2019 Server Pittsburgh, Allegheny County Windows Server 2012 Network Consulting Experts Pittsburgh International Airport PIT
Software Consultant Austin Networking Services
Support Consultants in Denver Colorado BlackBerry Professional Software Server Administration Denver International Airport
System Center DPM Network Consultant Consultants
System Consultants for Remote Help Desk Springfield, MA Microsoft Exchange Small Business IT Outsourcing Company
Juniper Networks VPN Network Security Audit
Juniper Technology Security Tech Services

Progent's Juniper Networks-certified network engineer can help your company to design and deploy Juniper Firewall/VPN platforms, enhance and support your network infrastructure, and upgrade efficiently from discontinued products to current releases. Progent's Junos OS engineers can offer support for Juniper's flagship network control software to enable you to streamline the management and strengthen the protection of your Juniper VPN appliances and firewalls. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can help you manage environments that incorporate a mix of Juniper's software platforms.

System Consulting in Fort Worth North Texas Computer Specialists for Cisco Dallas Fort Worth Arlington
System Repair for Microsoft Windows in San Francisco East Bay Networking Specialist Pleasanton
Technical Consultant for VoIP Troubleshooting for Cisco VoIP Phones and CUBE
Technical Consultant in Fresno, CA Gentoo Linux, Sun Solaris, UNIX Integration Services in Fresno California
Technical Support Top Ranked IT Services for SharePoint Anchorage Dimond Center
Microsoft Exchange 2000 Server Engineer
Server Administration for Microsoft Exchange Server

Progent's Microsoft-certified consultants have 20 years of background providing electronic messaging and unified telecommunications/email solutions for companies. Progent provides economical Microsoft Exchange Server consulting services to enhance email security and virus defense, provide high availability email, and implement remote and wireless email access. Progentís Microsoft Exchange help and support offerings can aid you in planning and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT server or older Microsoft Email product such as Microsoft Exchange 5.5 to Exchange Server 2010.

Top Quality Microsoft SQL Server Contractor SQL Server 2014 Small Business IT Outsourcing Services
Top Rated Tech Support for San Jose Cisco and Microsoft Certified Sunnyvale Computer Services in California
Small Business Repair
Small Business Outsourcing IT

Progent offers organizations of any size enterprise-class IT remote or onsite consulting for networks based on Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier network consultants also can provide security consulting for businesses varying in size from the small office to the worldwide enterprise.

Ubiquiti UniFi Controller Support Proxim Remote Consulting
Walnut Creek Contra Costa County Network Repair Service Support Firm for BlackBerry
Windows Security Security Consulting Companies in Monterey Peninsula Networking Solution Provider Santa Cruz
Windows Server 2012 Active Directory Consulting Consulting Services for Windows Server 2012 Active Directory
Windows Server 2012 Hyper-V Technology Consulting Computer Engineer
Windows Server 2012 R2 Network Consulting IT Consulting Firm for Microsoft Windows Server 2019 in Madison, Dane County
Professionals for ProSight Behavior-based Virus Detection
Malware Forensics Integration Services

ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior analysis tools to guard endpoints as well as physical and virtual servers against new malware attacks such as ransomware and email phishing, which easily escape traditional signature-matching anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a unified platform to address the complete threat lifecycle including blocking, detection, containment, cleanup, and forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats.

Windows Server 2016 Networking Consultants in Greensboro Piedmont Triad Windows Server 2012 R2 Computer Network Specialists in Greensboro
Wyoming Design Consultants Cheyenne, WY Migration Company
Online Cisco Certified CCIE Migration Companies
Cisco VoIP Small Business IT Consulting Firm

Progent can provide fast online support from Cisco-certified CCIE networking consultants. Progent's CCIE engineers can connect to your network via powerful remote diagnostic tools to provide fast and economical analysis and repair of urgent network infrastructure problems.