Fast, Affordable Online Network Technical Support for Walnut Creek, California Small Companies
For over two decades, Progent has specialized in delivering world-class IT support services to customers with small-company IT budgets. Progent has built a unique service system that includes a streamlined, tightly connected virtual office infrastructure, sophisticated remote troubleshooting technology, a large pool of engineers accredited in a wide range of IT practice areas, a Help Desk Call Center service model that promotes responsiveness and ensures follow-up, a global group of on-line support professionals, on-site support options for the majority of most zip codes in the U.S., and a company culture focused on fixing technical issues in the shortest time and at the lowest cost to customers.

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

For medium-size and enterprise businesses, Progent can provide co-sourcing and project management services to reinforce the subject matter expertise of your in-house IT service staff. This can cut costs and help meet schedules for big projects like software development, disaster recovery preparedness, security evaluations, merging datacenters, or technology migrations.

Progent can in addition provide access to certified experts to assist your company to plan and execute a sensible cloud computing strategy.

Key Practice Areas Supported by Progent for Office Networks in Walnut Creek, California
Progent's team of world-class experts provides assistance for all aspects of information technology deployed by businesses of all sizes. Practice areas served by Progent in and around Walnut Creek include:

Service Delivery Alternatives Available for Walnut Creek, California Companies
Progent offers a selection of options for providing small and midsize companies and local governments with cost-effective IT services for technical support, system architecture, hosting services, and IT management. Progent's model for providing computer support is based on the Help Desk Call Center structure familiar to big IT groups. Progent's Help Desk Call Center Service Model ensures fast support, comprehensive service documentation, reliable follow-through, and strict cost monitoring across a range of network support delivery alternatives that include remote troubleshooting, onsite support, top-level consulting, as well as server and application hosting.

  • Remote Support
    Progentís Technical Response Center (TRC) offers emergency and scheduled online assistance for Windows, Linux, Apple Mac, and Cisco-powered environments in the United States and globally. Progent's certified support experts can help customers to troubleshoot and repair hardware and software issues without the expense or delay of in-person service calls. The experience of Progent's IT engineers allows them to handle most network problems rapidly. For the most complex issues, Progent's breadth of expertise allows the support team to escalate trouble tickets to advanced specialists. Progent offers a convenient, web-based signup process for new customers to address emergency situations and Progent charges by the minute with zero sign-up fees or time minimums, so you are invoiced only for the help you receive. Specialists you can access online include Cisco-certified CCIEs, Microsoft-Certified MCSE consultants, and CISA-certified security engineers. Learn additional details about Progent's remote network support services.

  • Onsite Support
    Progent offers on-site technical assistance for registered customers in major metropolitan areas in the United States. Progent's onsite service technicians can work in conjunction with Progent's online service experts to deliver small and midsize businesses the ideal combination: in-person support professionals when you need them plus the on-line help of Progent's seasoned team of IT engineers, security specialists, and business software developers. The wait time for on-site support visits is usually less than one business day. There is no start-up or retainer charge for registering as a Progent client for on-premises service. Find out more about why to register for Progent's onsite computer service.

  • Help Desk Call Center
    Progent's Help Desk Outsourcing Services are intended for all businesses who need fast and dependable support from an online Help Desk with efficient telephone assistance, remote repair tools, and enough technical strength for all needed escalation. Since smaller businesses usually have limited information technology budgets and can spare scant management attention for handling IT support tasks, Progent's Helpdesk Services could be the most efficient way to ensure that business computer systems are always productive. Learn more concerning Progent's Helpdesk services.

  • Consulting Services
    Progent offers small and midsize businesses budget-friendly access to world-class IT professionals who can deliver help with critical products and technologies such as
  • Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application support, Cisco network infrastructure, network security consulting, high availability it system consulting, virtualization solutions, plus configuration, programming and support for small business programs such as financials, operations, management reporting, CRM, and productivity software. Progent can provide assistance with one-shot projects including office moves and major software migrations, longer term initiatives like business reporting software development and support, database software development and administration services, and web development, continuing services including Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for IT infrastructure health monitoring and network management, or emergency services such as data restoration and malware removal.

  • Application Hosting
    Progent offers hosting for key business applications like Microsoft Exchange Server and Microsoft SQL Server in order to provide small and midsize businesses with higher levels of dependability, security, and recoverability than is feasible with the type of on-site data center that is realistically affordable for the majority of small and midsize organizations. Since Progent utilizes the same data centers that support the gear of many of the world's biggest information technology organizations, Progent can eliminate the investment in creating and managing the infrastructure needed for enterprise-class environmental control, electrical failover, and uninterruptible Internet connectivity. For hosted applications, Progent can also see to it that patches and service packs stay updated, protection and efficiency is continually monitored, and systems and data files are regularly archived and ready for complete and rapid recovery. Find out additional information about Progent's hosting services for Exchange and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service provides comprehensive hosting services for the entirety of a small or midsize company's servers in an environment that not only delivers the top degree of availability and expandability but that is in addition simple for customers to transfer to another support firm or to bring internally if your circumstance calls for it. Progent's Private Cloud hosting service is built around tested virtualization techniques that allow businesses with multi-vendor networks to benefit dramatically on the expense of hardware, infrastructure maintenance, and network administration while achieving enterprise-class dependability and an unprecedented degree of vendor alternatives. In contrast to conventional SaaS hosting models, Progent's Private Cloud Hosting Service covers all server-based applications in one centrally managed solution, can support the multi- platform and non- standardized networks typical of smaller businesses, and retains control of the licenses in the customer's possession so that moving to a different virtualized system is fast, reliable, and inexpensive. This avoids ending up a prisoner of a single hosting service while still providing all the savings associated with ASP and SaaS hosting services.

  • Hybrid Cloud Migration Consulting
    Progent offers advanced online support services to help companies of any size connect their information networks with leading public clouds such as Azure and Amazon AWS. Progent can assist your it team to design and administer hybrid environments that support Windows and Linux operating systems and apps in either cloud-only systems or in hybrid network models that combine on-premises resources as well as cloud services. To assist you to integrate cloud services with networks, Progent can provide a range of cloud integration support services such as Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure planning and deployment services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than 15 years of experience delivering high-level consulting support online, and Progent can help you complete your cloud migration initiatives on schedule and affordably.
Progent's Low-Cost Managed Services for Outsourcing IT Monitoring and Management
Progent's value-priced ProSight family of managed services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior machine learning technology to defend endpoint devices as well as servers and VMs against modern malware attacks such as ransomware and email phishing, which easily get by traditional signature-based anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a single platform to manage the entire malware attack lifecycle including protection, identification, containment, remediation, and forensics. Top capabilities include single-click rollback using Windows VSS and automatic network-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection (ESP) services offer economical multi-layer protection for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint control, and web filtering via cutting-edge tools packaged within a single agent managed from a unified control. Progent's data protection and virtualization experts can help your business to design and configure a ProSight ESP environment that addresses your company's specific needs and that allows you achieve and demonstrate compliance with legal and industry information security regulations. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require urgent attention. Progent's consultants can also assist your company to set up and test a backup and restore solution like ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates your backup activities and allows rapid recovery of vital data, apps and VMs that have become unavailable or damaged due to hardware breakdowns, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images/, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can deliver world-class expertise to configure ProSight DPS to to comply with government and industry regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to recover your critical data. Learn more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller organizations to map, monitor, enhance and troubleshoot their connectivity appliances such as routers, firewalls, and load balancers plus servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are kept updated, copies and displays the configuration of almost all devices connected to your network, monitors performance, and generates notices when issues are detected. By automating tedious management processes, WAN Watch can knock hours off ordinary chores like making network diagrams, expanding your network, finding devices that require important updates, or resolving performance issues. Find out more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security solution that uses the technology of top information security companies to deliver centralized control and world-class security for your email traffic. The powerful structure of Progent's Email Guard combines cloud-based filtering with an on-premises gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a further level of analysis for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your network operating efficiently by checking the state of critical assets that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your designated IT management personnel and your assigned Progent consultant so that all looming issues can be resolved before they have a chance to impact your network Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected fault tolerant data center on a high-performance virtual machine host configured and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the OS software, and the applications. Since the environment is virtualized, it can be moved immediately to a different hardware environment without requiring a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and safeguard data about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or domains. By cleaning up and organizing your IT documentation, you can eliminate as much as 50% of time spent searching for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether youíre making improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need the instant you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size organizations to obtain an objective assessment of the overall health of their information system. Based on some of the leading remote monitoring and management tools available, and supervised by Progent's certified team of information technology experts, ProSight Network Audits show you how well the deployment of your core infrastructure assets adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI like a cleaner Active Directory system. Both versions also include a year of cutting-edge remote network monitoring and management (RMM). Advantages can include simpler network management, improved compliance with data security standards, higher utilization of network resources, quicker troubleshooting, more dependable backup and recovery, and less downtime. Learn more about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone discussion with a Progent backup/recovery consultant. The interview is designed to assess your organization's ability to stop or recover quickly following an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to collect information concerning your existing AV defense and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply industry best practices to create an efficient security and backup/recovery system that aligns with your business requirements. For more information, see Progent's ProSight Ransomware Preparedness Report Service.

Special Benefits of Working with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is an acknowledged leader in supporting the fundamental network software and office productivity applications important to most small and medium-size businesses. As a Cisco-certified partner, Progent also offers help for an increasingly complex array of infrastructure technologies including PIX and ASA firewalls, routers and switches, voice-over-IP options, and wireless connectivity. In addition, Progent's CISSP-Certified security experts, CISM-certified security professionals, CISA-authorized security audit consultants and GIAC-authorized information assurance professionals can provide a business-wide view of network security and can help with complex security programs such as Security information and Event Management (SIEM) solutions to help companies meet business guidelines and statutory regulations for IT information security and incident reporting.

The scope and depth of Progent's consulting team bring a powerful set of benefits to customers trying to increase the productivity of their information system within a realistic budget. These benefits include:

  • Best Industry Methodology
    Progentís staff of Microsoft and Cisco Certified consultants average longer than ten years of hands-on professional background, in the trenches of IT support, executing a wide variety of IT tasks for an extensive mix of customers. Every Progent consultant shares a proven collection of personal best practices which are combined into company-wide best practices standards that Progent teaches its support staff. This means that you get not just expert IT skills, but also a support engineer with field-tested methods for fixing real-world IT problems quickly. Find out more details concerning Progent's best practices for network consulting.

  • Efficient Pricing Model
    Progent's pricing policy is to charge for online support and in-person help by the minute. Consequently, you pay exclusively for delivered services. Progent does not demand a higher rate for off-hours or emergency service, and Progent does not charge for travel time except for emergency calls where on-site work is less than four hours. Also, Progent imposes no startup fee and requires no retainer for support services provided during normal working hours. Many support organizations impose large minimum payments or charge in increments of fifteen minutes or longer. Progent's one-minute pricing granularity avoids king-size invoices for quick solutions. Another advantage of by-the-minute invoicing is that customers won't be tempted to allow incipient problems to stay unaddressed until they become big ones. Read more concerning Progent's value pricing for IT outsourcing.

  • Full Documentation of Delivered Services
    Progent has created a sophisticated service reporting system that records and formats complete documentation for all billed services. Unlike some freelance consultants or local support organizations who provide minimal documentation or details of tasks done, each service delivered by Progent is accompanied by full documentation. Every Progent staff member has access to the support documentation sent by every consultant to each client. The practice of detailing and archiving service records results in more efficient service and eliminates a slew of typical problems such as when a service customer is virtually held captive to a consultant who refuses to release vital service information. Learn additional information concerning Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's support experts to customers. By teaching clients to deal with technical issues that are within their scope, Progent is able to concentrate on delivering high-value services where Progent has few competitors. Small businesses who utilize freelance service providers or who maintain in-house IT staffs benefit when Progent passes on information about new technology and tested methodologies to make their IT environments more reliable, protected, and efficient. Find out more concerning Progent's knowledge transfer services.

Get in Touch with Progent
If your Walnut Creek, California business needs to contact Progent to ask about IT outsourcing, consulting, or tech support services, call 800-993-9400 or go to Contact Progent.

Immediate Remote Technical Help
For immediate online assistance, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



An index of content::


Postini Technical Support Services
Technical Support Services for Postini

E-Mail Guard is Progent's affordable spam filtering and anti-virus service that offers small companies world-class defense from spam, viruses, DHA attacks, and other varieties of e-mail-based assaults on computer networks. E-Mail Guard is built on Postini's Perimeter Manager, a sophisticated library of web-based antispam and antivirus services that stop email attacks before they are able to penetrate the corporate firewall. Perimeter Manager also allows administrators track and manage their e-mail application, irrespective of server vendor, hardware type, or geographic location.

3900 Router IT Consultant 2800 ISR Router Network Consulting
64-bit Server Technical Support 64-bit Computing Engineers
Expert Microsoft Certified Software Consulting Services for Remote Desktop
Mobile Laptop Consultants

Progent's remote connectivity and smartphone synchronization experts can assist your business to plan and deploy connectivity solutions for off-site desktops, notebooks, and wireless handhelds so they integrate seamlessly with your information network, allowing your business to optimize the efficiency of your remote workers.

Anchorage Muldoon Mall Exchange 2016 Software Outsourcing Consultant System Repair Anchorage Muldoon Mall
Hybrid cloud integration Specialist
Hybrid cloud integration Specialists

Progent offers expert online consulting services to help businesses connect their information networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to plan and administer hybrid ecosystems that support Windows and Linux operating systems and apps in either cloud-only systems or in hybrid network models that utilize physical resources along with cloud services. To assist you to integrate public cloud services with physical datacenters, Progent can provide a variety of public cloud migration services that include Microsoft Azure hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has more than 15 years of experience delivering advanced consulting support online, and Progent can help you successfully carry out your cloud integration initiatives on schedule and within your budget.

Award Winning Technology Consulting for Cisco CCIE in Clark County Washington Microsoft Network System Consulting Services in Vancouver, WA
BlackBerry BPS Technology Consultancy Firm BlackBerry Synchronization Technical Consultants
Consultant for SPA300 Series IP Phone
CCDP Expert Certified Integration Services for UC540

Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can help your business to configure, maintain, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from discontinued Voice over IP products to the latest media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, formerly known as CallManager, or with Cisco Unified CM Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified CM apps that include Cisco Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact center. Progent's consultants can deliver expertise with any facet of Cisco IP Phone integration including reviewing dial plans, setting up SIP trunking, installing ISR G2 routers with CUBE internetworking support, and designing Cisco UCS server failover and Cisco SRST solutions for survivability.

BlackBerry Exchange Server Consultant in Oklahoma City Shawnee BlackBerry Wireless Network Recovery in Oklahoma City, OK
Boise Server Integrators Microsoft and Cisco Certified Boise Tech Consultant
CISSP Cybersecurity Organization CISSP Firewall Setup
Signature-matching Virus Protection Consultancy
Professionals for Signature-matching Virus Protection

Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior-based analysis tools to defend endpoint devices as well as servers and VMs against new malware assaults such as ransomware and email phishing, which routinely get by traditional signature-based anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a single platform to manage the complete malware attack progression including filtering, detection, mitigation, cleanup, and post-attack forensics. Key features include single-click rollback using Windows VSS and automatic system-wide immunization against new threats.

CISSP Security Organizations Security Protecting
Small Business IT Consulting Company for Solaris Remote
Solaris Online Consultancy

Progent provides national remote technical support and troubleshooting services for businesses that operate Sun Solaris environments or whose information systems feature a mix of Sun Solaris and Microsoft Windows products. Remote technical support provides optimum return for your information technology budget by extending user efficiency and shortening the time charged for network repair services. Sophisticated remote access utilities and skilled technicians and consultants combine to enable Progent to solve the majority of network issues without squandering time and expense by going to your location. In most of situations your IT issues can be remediated over the phone or via a mix of telephone help and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure experts and CISSP and ISSAP certified security professionals to assist you with the most difficult network problems.

Call Center Integration Help Desk Remote Support
Catalyst 3650 Switch Online Support Services Catalyst 3560 Switch Consulting
Entourage Instruction
Learning for Microsoft PowerPoint for Mac

Progent can provide onsite training customized for individuals who wish to broaden their knowledge of the Apple macOS and OS X operating system, Mac hardware, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual webinar training for Mac applications.

Certified Microsoft Partner Security Consulting Companies IT Management for Microsoft Partner
Security Patch Management Setup and Support
Intune Endpoint Protection Support Outsourcing

Progent's Microsoft-certified Intune consultants can assist you to understand the business value of utilizing Intune for configuring and managing your mobile devices including laptops, smartphones, and tablets based on Windows, iOS, and Google Android. Progent's Intune consultants can help your company to define security policies, set up pilot systems to evaluate the benefits of Microsoft Intune for your network, deploy Intune across your IT ecosystem, combine Intune with System Center Configuration Manager for unified change management, and provide ongoing support for your Microsoft Intune solution.

Cisco Computer Network Companies Riverside California Cisco Computer Network Specialists in Riverside - Ontario
Cisco Consulting Companies Cisco System Support
Cisco NSS2000 Network Storage Systems Support and Integration On-site Support
Cisco Network Integration Cisco Technical Consultants
Cisco Software Outsourcing Consultant in Cincinnati Cisco Server Consultant in Hamilton County Ohio
Cisco firewall IPS Online Troubleshooting Remote Technical Support for Cisco Firewall integration
Technical Support Services for Internet Security and Acceleration Server
Remote Troubleshooting for ISA 2004

Progent's Microsoft-certified TMG 2010 and Internet Security and Acceleration Server 2006 consultants can assist you to plan, install, and manage an implementation of Forefront Threat Management Server or ISA Server 2006 on your network that provides the firewall security, performance and manageability that your business requires.

Computer Companies Walnut Creek Contra Costa County IT Consulting Firms Sacramento - Citrus Heights
Consultancy for Azure Resource Manager Contract Development
Contract Job Opportunities in Antioch CA Microsoft Consulting Contract
Data Protection Manager Engineer Data Backup and Recovery Remote Consulting
Computer Consultants for High Availability Networks
Clustered Server Consultants

Progentís Disaster Recovery/Business Continuity (DR/BC) specialists have in-depth experience helping small and mid-size organizations to minimize system downtime by offering cost-effective online consulting support for disaster recovery/business continuity planning, high-availability IT infrastructure, backup/restore solutions, and non-disruptive maintenance. Progentís business continuity consultants can help your company to develop and validate an efficient business continuity plan that matches your business needs and IT budget. Progentís disaster recovery specialists can assist you to design, deploy, and support resilient technologies such as non-stop Internet access, virtualization, fail-over clustering, network load balancing, continual online backup, and multi-location hot backup centers.

Exchange 2000 Upgrade Upgrade Microsoft Exchange Technology Consulting
Exchange 2010 Server Technical Firms Silicon Valley, California Outsourced IT Support
Exchange 2010 Technology Consulting Services Exchange 2010 Unified messaging Network Engineer
Microsoft Expert Exchange 2010 Computer Consultants
Online Technical Support for Exchange 2016

Progent's Microsoft-certified consultants have 20 years of background designing, installing, and supporting email systems for businesses in the and throughout the United States. Progent offers affordable Microsoft Exchange Servers consulting services to make sure that your email system offers protection, fault tolerance, easy connectivity for remote and mobile users, efficient management utilities, and productive integration with telecommunications. Progent provides consulting and integration services for Exchange 2016, Microsoft Exchange 2013, Microsoft Exchange 2010 Server, Exchange 2007, Exchange 2003 Server, and Microsoft Exchange 20000 Server. Progent can also assist small or medium businesses to upgrade to Microsoft Exchange 2016 Server or MS Exchange 2013.

Exchange Server 2010 Remote Support Exchange 2010 Planning Remote Support Services
Firewall Firewall Configuration Texas Firewall Firewall Configure
Home Based Microsoft Consulting Remote Support Job Home Based Microsoft Certified Contractor Job
Microsoft Hyper-V Virtual Server Administration Remote Support Services
Microsoft Hyper-V Server Consolidation Outsourcing

Progent's network professionals can help you analyze the possible advantages of Hyper-V-based server virtualization for your company, perform test implementations to verify Hyper-V's compatibility with your line-of-business applications, evaluate your network infrastructure for optimal operation with virtualization solutions, assist you in migrating to Windows Server 2008 and setting up Hyper-V, educate your network management staff to monitor and manage Hyper-V, offer expert consulting help for improving the security of your virtual machines, establish and validate business continuity processes that optimize network uptime, and deliver ongoing consulting and technical support including low-cost remote troubleshooting and comprehensive Help Desk services.

Hosting Small Office IT Consulting Services in New England Data Center Colo Network Help Boston, Suffolk County
IM Infrastructure Technical Support Services Microsoft Instant Messaging Professionals
Jersey City, NJ Network Administration Information Technology Consultant
UNIX Evaluation
UNIX Cybersecurity Company

If your business runs a Sun Solaris environment or a mixed-platform computer system, Progent's CISM and ISSAP-certified consultants can help your whole organization in a wide range of security topics such as security administration practices, security architecture and models, connection management systems and methodology, applications development security, operations security, hardware security, communications, network and Internet security, and business continuity preparedness. CISM, CISSP and ISSAP stipulate the basic competencies and international standards of knowledge that network security professionals are expected to possess. These certification offer IT management the assurance that those who have achieved their CISM or CISSP certification have demonstrated the background and theory to offer world-class security support and engineering services.

Local Security Security Firm Firewall Firewall Support
MCSE Expert Certified Exchange 2016 Office integration Troubleshooting Exchange 2016 DLP Online Technical Support
MCSE MCSA MCDBA MCIPT MCA Engineer Work At Home Job in Fayette County Kentucky Lexington-Fayette Full-Time Job for Network Security Engineer
Mandrake Linux, Solaris, UNIX Network Consultants Mandrake Linux, Solaris, UNIX Engineer
Microsoft Consultant Contract Job Opportunities in Charlotte/Douglas International Airport CLT Charlotte, Mecklenburg County Top Ranked Cisco CCIP Consulting Contractor Jobs
Microsoft MCSA Support Part Time Jobs Microsoft MCDBA Support Careers
Microsoft SQL Server 2017 Software Security Consultant in Cincinnati Milford Cincinnati Milford Microsoft SQL 2008 Small Office Server Support
SharePoint Server 2010 Information Technology Consulting
SharePoint Technical Support Services

Progentís Microsoft-certified consultants offer small and medium sized companies IT consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, groups and information. SharePoint Portal Server provides a common location for your workers or customers to access, manage, distribute and interact with useful information, files, and software and to interact with other people. It enables quicker and better decisions, more effective sharing across groups and more economical business practices. The main goal of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of information accessible inside and outside an organization. Windows SharePoint Services connect workers, clients, teams and projects with the knowledge theyíve created in a way that makes data easy to locate, download and re-use.

Microsoft SharePoint Server 2007 Support and Setup Independent Network Consultants
Microsoft SharePoint Server 2013 IT Consulting Plano SharePoint 2013 Online Troubleshooting Plano
Microsoft Windows 7 Evaluation On-site Technical Support Microsoft Windows 7 Specialist
Exchange 2010 Online Consulting
Exchange 2010 Availability Consulting

Progent's Microsoft and Cisco-certified consulting engineers can assist you to determine the value of Microsoft Exchange 2010 for your company and can assist your IT staff to plan and implement a smooth upgrade to Exchange 2010 from Microsoft Exchange 2003 or Exchange 2007 Server that will provide quick payback by increasing your productivity, cutting the expense of hardware and support, streamlining administration, and consolidating your key communications platforms.

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Network Consult for Windows 2019 Server Network Installations for Windows Server 2016
Email Virus Signature Specialists
ProSight Spam Filtering Services Engineers

Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to deliver web-based control and world-class security for your inbound and outbound email. The powerful structure of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This decreases your exposure to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a further level of inspection for inbound email. For outgoing email, the local gateway offers AV and anti-spam protection, DLP, and email encryption. The onsite gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall.

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Windows 2012 Cluster Server Computer Consultants
Cluster Server Windows 2012 Support

Progent's Microsoft-certified failover clustering experts can help businesses to evaluate the advantages of utilizing Microsoft Windows Server 2012 failover clustering technology to create an advanced high-availability/disaster recovery strategy, assist your organization to design and deploy a Windows Server 2012 environment, provide online and on-premises consulting services and technical support for failover clusters composed of physical servers or virtual machines, and help you to streamline the administration of failover clusters.

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Microsoft Consulting Best Practices Installer
Microsoft Solutions Framework Project Methodology Technical Support Outsource

Progentís staff of Microsoft and Cisco Certified experts average more than a decade of hands-on industry experience, in the trenches of network service, performing a broad range of technical tasks for a large mix of customers. Every Progent consultant shares a refined set of personal best practices which are combined into company-wide leading practices standards that Progent teaches its consulting staff. This means that you get not just expert technical capability, but also a consultant with proven methods for applying computer knowledge to fix actual network problems quickly.

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Remote Support Solution Providers

If your company does not require urgent online support but expects to need assistance with your information system soon, you can save time and expenses and ensure that the appropriate expertise will be available when you need it by getting in touch with a Progent sales agent and signing up as a client. For details, phone 800-993-9400 or email information@progent.com.

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Network Health Assessment Services
Network Infrastructure Health Reports Professional

Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size businesses to obtain an objective evaluation of the overall health of their network. Powered by some of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits show you how closely the configuration of your core infrastructure devices conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI such as a more manageable and safer Active Directory implementation. Both options also offer the long-term benefits of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include simpler network management, better compliance with data security requirements, more efficient utilization of network assets, quicker problem resolution, more reliable backup and restore, and higher availability.

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Top Rated New York Technical Support Outsource Microsoft Experts New York Integration Consulting
Top SharePoint Server 2013 Setup and Support SharePoint Server 2010 IT Consultant
Windows 2000 Server Integration
Setup and Support for Microsoft Windows 2000

Progent's certified Microsoft Windows 2000 consulting staff can show you how to optimize the capability of your existing Windows 2K Servers and can simplify system management, provide technical support and troubleshooting, and enhance security. Progent can also help you create, rationalize, and implement a strategy to migrate from Windows Server 2K to Microsoft Windows Server 2003. Progent is expert in designing test programs to reduce the obstacles involved with moving to Windows Server 2003 by uncovering possible hardware and application compatibility issues.

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Virginia - Virginia Beach, VA, Norfolk, VA, Chesapeake, VA, Richmond, VA Network Installation Virginia Network Consulting Group
Microsoft SharePoint Server 2010 IT Consultant
Integration Services for SharePoint InfoPath Forms Services

Progent's Microsoft consultants can provide affordable online technical support and programming services to assist your business to design, implement, manage, and maintain Microsoft SharePoint 2010 environments that can feature web pages able to function as portals, extranets, document management tools, wikis, data marts, business analytics, enterprise search, Visio-driven workflows, and other utilities to support and enhance collaboration. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with other databases as well as with Microsoft's familiar office productivity programs like Office Excel, Word, PowerPoint, and Visio. Progent can assist your business to migrate from previous releases of SharePoint or move a multi-vendor mix of web applications into a consolidated and easy-to-manage SharePoint 2010 solution.

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Windows Hyper-V 2016 Failover Clusters Consulting Services Hyper-V 2016 Containers Network Engineer
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SMS Upgrade Support and Help
Microsoft SMS Server Support Services

Microsoft Systems Management Server offers added functionality for change and configuration management of Windows-powered systems through SMS Feature Packs. Feature Packs lower the net administrative expense of managing and configuring software by making it simpler to install system images/, manage mobile computers, and run management utilities. In addition to alerting you about ways to cut management costs by installing SMS 2003 Feature Packs, Progent's consulting experts can show you how to prepare and implement IT tasks that cover processes that Feature Packs are intended to make more efficient. Progent's adoption and upgrade services can lower cost and eliminate business disruption as you move to new operating systems and applications. Progent's wireless engineers can help you define efficient procedures and standards to manage PDAs and intelligent mobile communication devices so your field force stays productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you develop a security plan that includes standards, processes and technologies to keep your IT network safe.