Immediate Remote Help for Walnut Creek California Computer Networks
Urgent Online Consulting for Walnut Creek NetworksFor organizations in Walnut Creek California, Progent provides online technical support for information systems based on any mix of Microsoft, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Certified consulting experts have delivered online troubleshooting to businesses in every state in the United States. (See recommendations from Progent's customers.) Progent also offers the expertise of Cisco CCIE-certified engineers to solve challenging infrastructure issues, plus the assistance of CISSP-certified security experts to handle advanced security architecture and diagnostic issues.

Progent's online support engineers provide exceptional leverage because they have the real-world experience and are equipped with the sophisticated technology necessary to resolve most network issues quickly. Efficient support lowers immediate expenses because service calls require minimal chargeable minutes. Remote support also eliminates the expense of dispatching an engineer to your location. Your organization saves even more in incidental costs by minimizing or eliminating network outages and associated costs due to business disruption, disgruntled clients, unproductive employees, and de-focused management. Progent's advanced remote technical support expertise is particularly important for businesses that depend on public clouds for critical network infrastructure or applications like Azure, Exchange Online, Amazon AWA, Google Cloud Platform, or where onsite IT support may not be useful.

Progent's pricing policy for remote help is structured to leverage your network support investment. Progent charges per minute for telephone-based consulting, so you pay only for the support that you receive. In contrast to typical online support companies, Progent requires no initialization surcharge or minimum job duration. Progent's one-minute granularity and simple policy for billing save you from situations where speedy. minor repairs somehow end up as large tabs. Progent's penchant for solving problems quickly means you spends less money.

Progent's Remote Consulting and Troubleshooting Expertise
Over the years, Progent has fine tuned an arsenal of customized tools and proven processes which promote the maximum level of efficiency for remote technical support and troubleshooting for information networks of all sizes. Progent provides safe Virtual Private Network support for gateways from a variety of popular vendors including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN technology permits the staff of Progent's Technical Response Center to interface to your system remotely without compromising network security.

Progent's powerful service database system stores thorough documentation for all service that Progent's customers have been provided. Progent's authorized engineers have access to the details of services delivered to each client by every Progent engineer. This archive of trouble tickets and responses is organized as a readily exploitable internal database that enables Progent's remote technical engineers to share their experiences with the whole team to make sure that the value of Progent's support grows daily. Progent's high-level accreditations and working relationships with major vendors such as Cisco and Microsoft make available additional massive technical databases and permit priority response from vendors' internal support staff with the result that Progent's remote service experts are able to find the best solutions in the least time.

Online support provided by Progent to customers in Walnut Creek California include:

ProSight Subscription-based IT Services for Small and Mid-size Organizations
Progent provides a family of low-cost, flat-rate managed services designed to enable small and medium-size organizations to utilize the same best-of-breed IT solutions deployed by many of the industry's leading enterprises. Progent's ProSight portfolio of IT management outsourcing services addresses all key areas of information technology including email protection, security and compliance, automated backup/recovery, network infrastructure monitoring and management, virtual server hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior-based analysis technology to guard endpoint devices as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which routinely get by traditional signature-matching AV products. ProSight ASM protects on-premises and cloud resources and provides a single platform to manage the entire malware attack lifecycle including blocking, identification, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable multi-layer protection for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP delivers firewall protection, intrusion alerts, device control, and web filtering via leading-edge tools incorporated within one agent accessible from a unified console. Progent's data protection and virtualization consultants can assist you to plan and configure a ProSight ESP deployment that meets your organization's specific requirements and that helps you prove compliance with government and industry information protection standards. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require urgent action. Progent can also assist your company to install and test a backup and restore solution like ProSight Data Protection Services so you can recover rapidly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has worked with advanced backup/restore product vendors to create ProSight Data Protection Services, a selection of offerings that deliver backup-as-a-service (BaaS). ProSight DPS services manage and track your data backup processes and allow non-disruptive backup and fast restoration of vital files, applications, images, plus VMs. ProSight DPS lets you protect against data loss caused by equipment breakdown, natural disasters, fire, cyber attacks like ransomware, user error, ill-intentioned insiders, or application glitches. Managed services available in the ProSight DPS family include ProSight DPS Ataro VM Backup, ProSight Ataro Office 365 Backup, ProSight ECHO Backup based on Barracuda dedicated storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent consultant can help you to determine which of these fully managed backup services are most appropriate for your network.

  • Progent's Patch Management: Software/Firmware Update Management Services
    Progent's support services for patch management offer businesses of all sizes a flexible and cost-effective solution for assessing, testing, scheduling, implementing, and tracking updates to your ever-evolving information network. Besides maximizing the security and functionality of your IT network, Progent's patch management services free up time for your in-house IT team to concentrate on line-of-business initiatives and activities that derive maximum business value from your network. Learn more about Progent's patch management services.

  • ProSight Duo Two-Factor Authentication: Identity Validation, Endpoint Remediation, and Secure Single Sign-on (SSO)
    Progent's Duo MFA managed services utilize Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation with Apple iOS, Google Android, and other personal devices. Using Duo 2FA, when you log into a secured online account and enter your password you are requested to confirm your identity via a device that only you have and that uses a separate network channel. A wide selection of devices can be utilized as this second means of ID validation such as a smartphone or watch, a hardware token, a landline phone, etc. You may designate several validation devices. For details about ProSight Duo identity authentication services, see Cisco Duo MFA two-factor authentication (2FA) services for access security.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top information security companies to deliver web-based management and world-class security for your inbound and outbound email. The powerful architecture of Progent's Email Guard combines cloud-based filtering with an on-premises gateway device to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to inbound attacks and conserves network bandwidth and storage space. Email Guard's onsite gateway device adds a further layer of inspection for incoming email. For outgoing email, the on-premises security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall. For more details, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to diagram, monitor, optimize and debug their networking hardware such as routers, firewalls, and wireless controllers plus servers, printers, client computers and other devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology maps are always current, copies and displays the configuration of virtually all devices connected to your network, monitors performance, and sends notices when potential issues are discovered. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off ordinary chores like network mapping, reconfiguring your network, locating appliances that need critical software patches, or isolating performance problems. Find out more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management techniques to help keep your network operating at peak levels by tracking the health of critical computers that power your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your designated IT management staff and your assigned Progent engineering consultant so any looming problems can be resolved before they can disrupt productivity Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected Tier III data center on a fast virtual machine host configured and managed by Progent's network support experts. With the ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system platforms, and the apps. Because the system is virtualized, it can be moved easily to an alternate hosting solution without requiring a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, retrieve and protect information about your IT infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be alerted about upcoming expirations of SSLs ,domains or warranties. By updating and managing your network documentation, you can save up to half of time thrown away looking for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether youíre planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size businesses to obtain an objective assessment of the health of their information system. Powered by some of the leading remote monitoring and management platforms in the industry, and overseen by Progent's certified team of IT professionals, ProSight Network Audits show you how closely the deployment of your core infrastructure devices conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits like a more manageable Active Directory system. Both also come with one year of cutting-edge remote network monitoring and management (RMM). Advantages can include easier network management, better compliance with data security regulations, higher utilization of IT resources, faster problem resolution, more reliable backup and restore, and higher availability. Read more about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a brief interview with a Progent information assurance consultant. The fact-finding interview is designed to help evaluate your company's ability either to block or recover rapidly following an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to gather information concerning your existing security profile and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow industry best practices to build a cost-effective AV and backup/recovery system that meets your company's requirements. For details, visit The ProSight Ransomware Preparedness Report Service.

Additional Support Services Offered by Progent
Progent offers the skills of seasoned remote consulting experts for contract information technology programs. Progent's charges for ongoing development or consulting tasks are set based on the level of expertise of the engineers involved. Progent's experience with these important areas of computer technology allows clients to complete critical initiatives within budget and on schedule. Progent's special online engineering services include:

  • Help Desk Call Center Expertise
    Progent's Call Center support programs for businesses with networks that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology include full-service Help Desk services, shared Help Desk support services, and Call Center process consulting. Progent's Standard Help Desk Services provide smaller businesses a comprehensive service desk solution that handles all aspects of remote desktop support from service requests through ticketing, screen sharing, status tracking, problem resolution, and management reports. Progent offers help desk services at a substantial discount from Progent's regular desktop service rates, and Progent offers the additional option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve the most problems.

    Progentís Co-managed Help Desk services allow your business to split responsibilities for Help Desk support seamlessly between your IT team and Progent's large roster of certified technical support technicians and subject matter experts. Progentís Help Desk sharing service is a collaborative support solution based on the top professional services automation platform for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.

    Progent's Help Desk Call Center team of seasoned information technology experts offers your workers in Walnut Creek California rapid contact with a reliable technical support group with years of experience offering telephone-based support and online diagnostics for networks that incorporate Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's charter is to earn the Help Desk Call Center perception as a crucial enabler of business efficiency, and Progent's intent is to resolve and not simply document IT problems.

  • Business Applications Services: Training, Customization, and Troubleshooting
    Progent's Applications Consulting Group provides phone-based advanced engineering expertise and education in special application areas such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, programming, and training for Microsoft applications including Microsoft CRM, MS Project, Office Word, and Microsoft 365 Excel. To read more on Progent's expertise, custom programming, and training offerings, refer to Progent's Business Application Experts Group.

  • Centralized and Automated Administration of Hybrid Cloud Environments
    System Center unifies and automates the administration of hybrid cloud networks through advanced support for Windows Server 2022, Windows 10 and Windows 11; seamless management of mixed-OS environments that incorporate Linux, Hyper-V and VMware vSphere; and expanded public and private cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center consultants offer advanced remote and onsite expertise for all components of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to plan and configure a new implementation of System Center2, expand or tune an existing one, upgrade efficiently from an earlier release of System Center, or debug your System Center solution.

  • Online IT Infrastructure Monitoring and Reporting Services
    Progent can deliver companies in Walnut Creek California online IT infrastructure monitoring by providing Microsoft System Center Operations Manager consulting services. Progent can tune Operations Manager for your business so that your network support is proactive rather than reactive. By uncovering possible issues before they grow into full-scale emergencies, proactive monitoring can ward off disruptive and expensive service breakdowns. Progent can also utilize server and infrastructure monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or macOS and OS X systems, Microsoft systems, or systems based on multiple platforms.
How Your Walnut Creek Business Can Contact Progent's Online Technical Support Experts
To get in touch with Progent about urgent phone-based assistance with Windows, Apple macOS and OS X, or Linux/UNIX networks, go to Progent's Emergency Remote Support, phone 1-800-993-9400, or go to Contact Progent. For organizations and new ventures in Walnut Creek California, Progent's online network support specialists can provide effective and affordable system help the moment your organization requires it. Long experience delivering remote technical assistance has led to Microsoft Partner certification for Progent's consultants and has helped Progent to develop high-end troubleshooting skills and to fine tune remote connectivity tools to repair computer problems rapidly while avoiding the expense and lost productivity associated with in-person support calls.

Even if your Walnut Creek company relies on a regular freelance support technician or employs an in-house organization that can deal with common computer problems, Progent's Microsoft certified engineers can still offer a convenient and transparent remote extension of your on-site resources for situations when your usual IT support personnel either lack the availability or the experience to resolve unexpected network emergencies or particularly complex integration projects.

Details of Progent's Online Network Services for Walnut Creek California
Progent's online help, remote repair, system security consulting, and system management services give businesses in Walnut Creek California the greatest leverage for your support investment. Whether you need occasional telephone support and remote troubleshooting or ongoing Help Desk services and system management, Progent's experts can provide your business enterprise-level IT support while allowing you to eliminate the expense and administration overhead of maintaining a full-service in-house IT staff. Key features of Progent's National Remote Support services include:

How Is Progent Unique from Other Support Firms?
Progent is a Microsoft Partner consulting company and Progent's staff size, breadth of IT expertise, refined support tools, and familiarity with corporate IT allow companies to avoid the pitfalls of excessive reliance on smaller service organizations, independent freelance consultants, or limited internal resources.

Progent adds value by providing:

  • Proven Methodology
    Progentís team of Microsoft and Cisco Premier consultants average longer than a decade of real-world industry experience, in the trenches of IT service, performing a broad range of IT projects for an extensive mix of clients. Each Progent consultant shares a refined collection of personal best practices which are combined into shared leading practices standards that Progent instills in its consulting staff. This ensures that you get not just expert technical skills, but also a consultant with proven methods for using computer knowledge to solve actual IT problems quickly.

  • Value Pricing
    Progent's pricing policy is to bill for online support and in-person visits per minute. As a result, you owe only for delivered services. Progent does not demand a higher rate for off-hours or priority support, and inside California or in areas where Progent provides on-site service, Progent does not bill for travel time except for urgent calls where on-site work is less than four hours. Also, Progent imposes no minimum fee and requires no monthly commitment for services delivered during normal business hours. Many service firms demand substantial minimum fees or charge for every quarter hour or longer. Progent's fine granularity avoids big bills for fast solutions so you won't be tempted to allow minor problems to stay unaddressed.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's consultants to customers. By educating clients to deal with problems that are within their comfort zone, Progent is able to focus on offering high-value services where Progent has little competition. Businesses who utilize familiar freelance consultants or who maintain internal support personnel benefit when Progent passes on knowledge about new technology and tested processes to make their networks more reliable, protected, and efficient.

  • Remote Server Monitoring with MS System Center Operations Manager
    Progent is one of the only consulting firms to provide round-the-clock remote monitoring services powered by MS System Center Operations Manager. MS System Center Operations Manager causes your computer maintenance to be anticipatory instead of reactive. By uncovering possible issues before they result in downtime, system monitoring can keep your information network from stressful and expensive service losses.
How Does Our Company Start Receiving Remote Computer Help from Progent?
To get started with Progent's online help services or to find out more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for network help, go to Immediate Technical Support.



An index of content::



  • Exchange 2019 Remote Technical Support
    Exchange 2019 Planning Technology Consulting

    Progent can assist your organization in any phase of your migration to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 for hosting Exchange; planning high availability (HA) architecture for a local, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and configuring Windows Hyper-V; configuring hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365; and configuring Outlook clients.

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    City Government Exchange Engineers

    Progent has extensive experience delivering a broad range of remote IT consulting and emergency repair services to local governments and schools throughout the U.S. Progent is one of the pioneers in delivering expert remote IT support and has delivered IT support to organizations in all 50 states. Remote support saves travel costs and solves issues more quickly than on-premises service calls.

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  • 24-Hour Anti-Spam Technical Support Services Support and Help Anti-Virus

  • Email Anti-fraud Intelligence Consultant Services
    ProSight Email Guard Spam Filtering Engineers

    Progent's ProSight Email Guard uses the technology of top data security vendors to provide web-based management and world-class protection for all your email traffic. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This decreases your exposure to external attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a deeper layer of inspection for inbound email. For outbound email, the onsite security gateway offers AV and anti-spam protection, DLP, and encryption. The onsite security gateway can also assist Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall.

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  • Integration Services Exchange 2019 Mailbox Migration
    Exchange 2019 IT Consultants

    Progent can assist your organization in any facet of your migration to Exchange Server 2019 including deploying Windows Server 2019 Core for hosting Exchange; designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and implementing Hyper-V virtualization; configuring HLB; configuring DAG groups with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and setting up Outlook.

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  • Consulting Services Company Microsoft Office System
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    Progent applies no minimum charge and asks no retainer for services delivered during regular business hours. Progent's one-minute granularity does away with large invoices for quick solutions so you won't be forced to permit less critical problems to fester. .

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  • Private Cloud Integration Engineers
    Services Private Cloud Virtual Datacenter Hosting

    Progentís private cloud hosting enables small and midsize organizations to run key applications like SQL and Exchange Server from a secure Tier III data center on fault-tolerant hardware with offsite data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager for backup replication and restoration. Smaller organizations can use Progentís private cloud to eliminate major capital costs for the purchase, maintenance, and management of computer hardware and facilities while benefiting the highest levels of system availability and security.

  • Aironet 3700 Access Point Setup and Support Aironet Ruggedized APs Remote Technical Support
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  • Award Winning Microsoft Dynamics 365 Finance and Supply Chain Setup and Support ERP Expert Development
  • Award Winning Wireless Site Survey Support Wi-Fi Site Survey Integration Support

  • ASA 5500-X Firewall with Firepower Online Consulting
    Firepower Management Center Computer Consultants

    Progentís experienced Cisco network security consulting professionals offer high-level PIX and ASA Firewall consulting support covering infrastructure design, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and application policy enforcement, mutlivector attack defense, and safe connectivity services. Ranging from economical, plug-and-play desktop devices for small and home businesses to scalable enterprise-grade appliances, Cisco PIX and ASA Firewalls provide a high level of security, performance, and excellent reliability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built platform, minimizing possible OS-specific security holes.

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  • 24-Hour Small Business Server 2011 Consultant Services
    Microsoft Certified Partner Small Business Server 2003 Technical Consultant

    Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that provides the foundation for a powerful but easy-to-manage IT network. The inter-connectivity demands of the Microsoft .NET functions bundled with Microsoft Small Business Server calls for an IT expert with real-world background and extensive knowledge in planning and building cohesive end-to-end information technology systems. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies built into SBS 2011 and SBS 2008. This expertise ensures you success in deploying, administering, and troubleshooting IT environments powered by the Microsoft SBS line of servers and programs.

  • CCIE Certified Integration Aironet 802.11ac AP Migration Aironet 2700 Access Point Help and Support

  • Compensation for Cisco Certified Telecommute Job
    Remote Support Jobs Home Based Microsoft Consulting

    Progent's compensation model is built on contribution, so similar to working as a freelance consultant, your earnings are directly driven by your work effort. Some of our consultants stress lifestyle issues and choose to consult at an easy pace, using our self-determined calendar to pursue individual enthusiasms like mountain biking, car racing, snow boarding, fishing, vacations, or spending free time with relatives and acquaintances. Others take advantage of the opportunity to earn major dollars through hard effort and long days. Progent fully encourages both ends of the spectrum and everything in between.

  • CCNP Expert Certified ASA Firewall with Firepower Support Cisco AnyConnect On-site Support
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  • Catalyst Wi-Fi 6 Access Point Engineer Catalyst Wi-Fi Access Point Network Consultant

  • Palo Alto Networks FireWalls Technology Consulting
    Security Consultant Palo Alto Networks VPN

    Progent's Palo Alto Networks firewall consultants can show you how to select, deploy, and manage Palo Alto Networks firewall appliances to create a next-generation cybersecurity solution that spans your data center and cloud-based resources and protects any user at any location with any endpoint device.

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  • Duo Multi-factor Authentication Consultant
    Award Winning Duo Two-factor Authentication (2FA) Onsite Technical Support

    Progent's Duo services incorporate Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication. Duo enables one-tap identity verification with Apple iOS, Android, and other out-of-band devices.

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    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

  • Collocation Online Support Services 24-Hour Data Center Colocation Onsite Technical Support

  • Multi-factor Authentication Online Support Services
    Support Outsourcing Multi-factor Authentication

    Progent's Duo managed services utilize Cisco's Duo cloud technology to defend against password theft by using two-factor authentication (2FA). Duo supports one-tap identity confirmation on iOS, Google Android, and other personal devices.

  • Computer Consultant Windows Server 2008 R2 After Hours Microsoft Windows 2008 R2 Specialist

  • Operations Manager Case Studies
    Case Studies Microsoft Operations Manager

    Before Progentís Microsoft Operations Manager solution, system issues were approached reactively, once workers were impacted by them. With the help of proactive, automated warnings and trend reports sent by MOM, Progent can now ward off server issues before they becomes critical enough to disrupt network availability. Thanks to Microsoft Operations Manager, Progent can resolve looming problems before customers suspect that the problems exist. Progent has expertise with Microsoft Operations Manager 2005 and MOM 2000 to offer small business networks enterprise-class service continuity, safety and performance.

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  • Development Group Amazon Marketplace Web Service development training
    Contract Programming Firm Amazon MWS programming

    Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, payments, fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales processes, vendors can broaden their reach, lower their operating costs, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and costs and expedite your ROI.

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    ProSight Data Protection Services ECHO from Progent provide small and medium-sized organizations an affordable end-to-end service for secure backup/disaster recovery. For a low monthly rate, ProSight DPS automates and monitors your backup activities and allows fast restoration of critical files, apps and VMs that have become unavailable or damaged due to hardware failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery consultants can deliver advanced expertise to configure ProSight Data Protection Services to to comply with regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can help you to restore your critical information.

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    Progent's experienced ransomware recovery experts can help you to restore an IT network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.

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    Progent can provide the support of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee describes the core capabilities and international standards of skill that information security professionals are expected to master. It gives executive management the assurance that consultants who have qualified for their CISM credential possess the experience and capability to deliver efficient security administration and consulting consulting.

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    Progent's Citrix-certified consultants can assist you to understand the business advantages of XenServer as well as additional Citrix products, and can assist you to design, test, execute, troubleshoot, and support a Citrix XenServer solution. Progent can also analyze your existing XenServer deployment and show you how to enhance consolidation, performance, security and compliance, availability, and recoverability.

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