Consulting Support Services for BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry wireless PDAs were once among the most successful solutions for achieving mobile access to email, scheduling, web applications, and other critical business information. Progent offers Waltham, Massachusetts companies the services of BlackBerry-premier professionals who can help organizations to manage existing BlackBerry deployments or transition efficiently to a modern smartphone platform.

As the complexity of small company IT technology has increased, and as the demand for enterprise-class security, dependability, and disaster recovery has become the norm for companies of all sizes, effective integration and maintenance of RIM BlackBerry solutions has grown increasingly difficult. To address areas like data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging servers and shared databases, small businesses frequently resort to external support firms who specialize in RIM BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can assist small organizations to plan, manage, and troubleshoot BlackBerry environments economically and effectively, eliminating the requirement for an internal BlackBerry technology specialist and lowering the cost and stress of supporting wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of experience, combined with Progent's efficient online service delivery capabilities, provides small businesses an economical alternative for incorporating RIM BlackBerry products productively into their information network.

Progent's engineers can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your database and email infrastructure function optimally with BlackBerry BES Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft software, configure easy-to-use management utilities so you can track and control BlackBerry smartphones across your business, recommend security policies that make sense for your business, customize wireless software, and ensure that your IT network architecture is appropriately configured to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be recovered rapidly and safely.

Boston Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Boston Metro Area.

Boston Onsite IT Consulting
Progent locations in the Boston Metro Area

City Street Address Contact Information
Boston 201 Washington Street
Boston, Massachusetts 02108
Sales Phone: 857-770-0339

Link: Boston Network Support Services
Lawrence 800 Turnpike Street
Suite 300
North Andover, Massachusetts 01845
Sales Phone: 978-989-6597

Link: Lawrence Network Support Services
Waltham 233 Needham Street
Suite 300
Newton, Massachusetts 02464
Sales Phone: 617-581-0770

Link: Waltham Network Support Services

BlackBerry Enterprise Server (BES) Consulting and Technical Services
The BlackBerry Enterprise Server (BES) gives companies a centralized and safe mechanism for incorporating BlackBerry smartphones into their email, collaboration, and application infrastructure. BlackBerry Enterprise Server (BES) enables mobile BlackBerry users to access Exchange, Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry devices with workstations to ensure consistent information for applications like schedules, contact lists, tasks, instant messaging, and custom business software. Due to BlackBerry BES Server support for Exchange, users carrying BlackBerry handsets have push-based access to Exchange email as well as to IM-aware applications via Microsoft Office Communications Server and Lync Server 2010 integration.

BlackBerry Enterprise Server Consulting Support

Progent's BlackBerry-certified consultants can help you plan, deploy, and troubleshoot BlackBerry Enterprise Server (BES) so that you maximize the productivity of BlackBerry clients, simplify the management of a BlackBerry solution, and reduce the cost of supporting a mobile workforce.

Professional RIM BlackBerry Technical Services Offered Online from Progent
Progent's certified RIM BlackBerry support specialists are accessible by phone to provide expert technical help to companies in the Waltham region or anywhere in the state of Massachusetts. Progent's experienced remote consulting team has helped IT organizations solve network issues and reduce support expenses in every state in the U.S. and built a substantial following of loyal customers. (See Progent's customer testimonials.)

Progent offers online consulting support for a broad selection of issues associated with BlackBerry products such as synchronization, configuration with Exchange, setting up BlackBerry BES Server, and improving wireless security. Major BlackBerry credentials earned by Progent's support experts include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, install, test, troubleshoot, and document a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced consulting support services for BlackBerry include business and network requirements assessment, solution design, installation planning and execution, performance optimization, configuration of a high-availability architecture, information backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional objectives and to create a wireless solution that fits within your information technology budget and aligns with your business strategy. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to support a BlackBerry BES Server, help your organization to determine which administration model and equipment meet your requirements, and evaluate your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions about alternatives for software editions, server hardware and storage, network architecture, and application set up.

To maximize system security, Progent's BlackBerry expert can help your company to choose and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-premier security engineers to run company-wide security vulnerability and compliance validation and suggest enhancements to support your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, managing, monitoring, and maintaining one or several BlackBerry Enterprise Servers in a messaging system powered by Exchange Server. Progent's BlackBerry engineer offers support skills in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to add and delete BlackBerry device clients on Microsoft Exchange Server and Windows Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry handhelds and user accounts, archive and support storage groups, apply permissions, install the Mobile Data System and IM, deploy access control lists, manage Microsoft Exchange data flow, create, update, and apply wireless LAN and VPN configurations, set up SNMP traps, and generate reports to summarize SNMP data.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

Call or Email Progent to Get Assistance from a BlackBerry-Qualified Expert
In order to ask Progent about engineering expertise for BlackBerry wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.