Consulting Support Services for BlackBerry Technology
BlackBerry mobile PDAs were at one time one of the most successful solutions for maintaining location-independent connectivity to messaging, calendars, web applications, and other vital business data. Progent offers Waltham, Massachusetts companies the expertise of BlackBerry-premier professionals who can help companies to manage their BlackBerry environments or transition smoothly to a modern smartphone solution.
As the sophistication of small business networks has increased, and as the demand for enterprise-class security, dependability, and recoverability has grown to be the norm for companies regardless of size, effective integration and maintenance of RIM BlackBerry technology has become more difficult. To address issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and company databases, small businesses often resort to external support firms who specialize in RIM BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-premier consultants who can help small organizations to plan, manage, and repair BlackBerry-based solutions affordably and effectively, doing away with the necessity for an internal BlackBerry solutions specialist and lowering the expense and hassle of maintaining wireless workers. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, combined with Progent's proven online support capabilities, provides small businesses a budget-friendly alternative for incorporating BlackBerry products productively into their business information network.
Progent's consultants can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your data and messaging systems work optimally with BlackBerry BES Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft technology, configure easy-to-use management utilities so you can monitor and support BlackBerry devices across your company, recommend security policies that make sense for your business, develop custom wireless applications, and ensure that your network infrastructure is properly designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be restored rapidly and thoroughly.
Boston Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Boston Metro Area.
Progent locations in the Boston Metro Area
Consulting Support Services for BlackBerry Enterprise Server
RIM's advanced platform for managing large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful tool enables Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise clients to send and receive messages that are encrypted during transit to provide optimum security. BlackBerry BES Server also streamlines a broad selection of key management tasks that span from smartphone configuration and updates to mobile security and fault tolerance.
Progent's BlackBerry-certified engineers can help you utilize RIM BlackBerry Enterprise Server to do routine tasks such as:
- Deploy and manage applications
- Schedule smartphone, program, and IT policy updates
- Upgrade BlackBerry device firmware remotely
- Control user settings with BlackBerry's extensive selection of IT policies
Progent's BlackBerry-premier engineers can also assist your company to use BlackBerry BES Server to perform key procedures not supported by the less advanced BlackBerry Enterprise Server Express. These tasks include:
- Configure and support BES Server's fault-tolerant architecture based on virtual servers
- Install BlackBerry devices wirelessly
- Set specialized management roles
- Automatically track and analyze the integrity of your system
Progent's Online BlackBerry-premier Support is Quick and Affordable
For businesses in Waltham, Massachusetts who need quick and economical access to a certified RIM BlackBerry support expert, Progent provides effective remote assistance from a veteran support team who have provided network solutions to companies in each state in the United States. (See Progent's client testimonials.)
Remote support avoids travel costs and lets engineers fix technical issues quickly, allowing you to minimize wasted productivity. Progent's BlackBerry consultants have been awarded accreditations in all BlackBerry solutions and can provide professional support in areas including fixing synchronization issues, configuring BlackBerry BES Server, and creating a protected, high-availability system architecture for RIM BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to perform basic technical operations such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters and auto-signature, changing user accounts, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate messaging software. Progent's seasoned service professionals can also assist your business to resolve a broad range of problems concerning synchronization, device detection, email reconciliation, web browsing, mobile connections, Instant Messaging, desktop software configuration, and Desktop Redirector.
As a top innovator in providing countrywide online consulting services for small company IT networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your BlackBerry technical support expenses at a minimum and, by dealing with problems quickly, maximizes the productivity of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer has expertise in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to install and remove BlackBerry device clients on Exchange and Microsoft Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, back up and support storage groups, configure permissions, install the Mobile Data System (MDS) and IM, install push and pull access control lists, control Exchange Server data flow, create, edit, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and produce management reports to summarize SNMP data.
Progent's BlackBerry-certified expert can support your BlackBerry solution in a variety of environments such as Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help you to design, install, validate, troubleshoot, and produce documentation for a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry include business and network requirements assessment, solution design, deployment planning and execution, performance optimization, design of a fault-tolerant architecture, data backup and disaster recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical goals and to design a mobile wireless system that fits within your information technology budget and aligns with your business strategy. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to support a BlackBerry Enterprise Server, assist you to decide which management model and hardware products meet your requirements, and evaluate your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed choices concerning options for software editions, processors and mass storage, network topology, and application configuration.
To maximize network security, Progent's BlackBerry-certified expert can assist your company to choose and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security specialists to perform network-wide security assessment and compliance validation and suggest enhancements to accommodate your BlackBerry environment.
Call or Email Progent to Get Assistance from a BlackBerry-Certified Consultant
To contact Progent about professional expertise for BlackBerry wireless technology, phone 1-800-993-9400 or refer to Contact Progent.