Microsoft Exchange ConsultingProgent's Microsoft-certified consulting experts have more than 20 years of experience helping businesses to plan, set up, and maintain messaging solutions based on Microsoft Exchange. For businesses in Waltham and throughout Massachusetts, Progent offers a variety of affordable Microsoft Exchange Server consulting and troubleshooting services to ensure that your company's messaging system delivers:

  • Data security and compliance
  • Rules-based virus and spam blocking and content management
  • Dependability
  • Convenient connectivity for telecommuters and mobile users
  • Time-saving management tools
  • Multi-media mail boxes with voicemail, Instant Messaging, Real-time Presence, and conferencing capability
  • Non-intrusive and fast backup and recovery
  • Full integration of both local and cloud-based infrastructure
Progent offers businesses a remote troubleshooting hot line staffed by Microsoft MCSE qualified Exchange professionals to resolve Exchange Server issues rapidly. Progent's onsite network technicians can be dispatched within 24 hours to offices in Waltham and to most major cities in Massachusetts. Progent's Cisco CCIE certified network engineers have the skill to help with complex connectivity issues that affect Exchange efficiency, and Progent's CISSP and CISA certified security engineers can assist your business to defend against or clean up after assaults.

Progent's Exchange Server consulting and maintenance specialists can assist your company to plan and perform efficient upgrades from older messaging systems to a current Exchange platform. Progent's 64-bit upgrade consultants can help you to evaluate the strategic benefits and costs of upgrading to a 64-bit edition of Exchange Server and can assist you to create and carry out an economical upgrade plan to a 64-bit release of Microsoft Exchange Server. Progent's Power BI consultants can help you use information from Exchange spreadsheets to create visualizations to include in actionable Power BI analytical reports and dashboards. Progent can also assist your company to expand your Microsoft Exchange-based messaging solution with the new generation of smartphones and tablets by providing BYOD integration support services that include Apple iPhone integration and management and Android smartphone integration and management.

Office 365 Integration with On-premises ExchangeMicrosoft supports transparent hybrid ecosystems that integrate Office 365 Exchange Online and local Exchange deployments. This permits you to have certain mailboxes located on your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can assist you with any phase of designing, integrating and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange specialists can provide occasional expertise to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365 solution is carried out on time and within budget. For details about Progent's consulting support for integrating Office 365 and on-premises Exchange environments, visit Office 365 integration with on-premises Exchange.

In addition, Progent can provide round-the-clock security and performance monitoring to ensure your organization's Exchange solution is always operational, and Help Desk Call Center Support for efficiently resolving email problems affecting individual users.

New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.

Onsite IT Consulting
Progent locations in New England

City Address Phone Link
Boston 201 Washington Street
Boston, MA 02108
857-770-0339 Boston Network Support Services
Lawrence 800 Turnpike Street, Suite 300
North Andover, MA 01845
978-989-6597 Lawrence Network Support Services
Manchester 1087 Elm Street, Suite 201
Manchester, NH 03101
603-463-0063 Manchester Network Support Services
Providence 166 ValleRhode Island Business Suitesy Street, 3970 Post Road
Warwick, RI 02887
401-354-1881 Providence Network Support Services
Waltham 233 Needham Street, Suite 300
Newton, MA 02464
617-581-0770 Waltham Network Support Services


MS Exchange 2019 Planning and Configuration Services
Progent can help you in any phase of your migration to Microsoft Exchange 2019 including deploying Windows Server 2019 Core as a host for Exchange; planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and configuring Hyper-V virtualization; setting up HLB; configuring DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with O365; and setting up Outlook. For details, visit Progent's Microsoft Exchange 2019 deployment services.

Exchange 2016 Consulting
Microsoft Exchange 2016's new design allows simplified implementation and expansion, higher utilization of hardware resources, and lower management cost. Exchange Server 2016 also offers closer connectivity with Office 365 applications, support for Microsoft Windows Server 2016, higher throughput, enhanced data loss protection (DLP), and better recovery, feature-rich support for iOS and Android smart phones and tablets, full browser-based administration, and a more complete Outlook web client. Learn more details about Progent's Microsoft Exchange 2016 Server consultants.

Exchange 2013 Server Consulting Services
Microsoft Exchange Server 2013 includes major enhancements to the functionality of Microsoft Exchange Server 2010 and delivers important innovations as well as a revamped structure. These enhancements affect vital IT areas including ease of administration, high availability (HA), compliance, operational costs, collaboration, extensibility, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to evaluate the business benefits of upgrading to Microsoft Exchange Server 2013, create a cost-effective validation and deployment strategy, and train your IT staff to manage your Microsoft Exchange 2013 environment. Progent also offers ongoing online consulting and management services for Exchange 2013. Read more details concerning Progent's Microsoft Exchange 2013 consulting services.

MS Exchange 2010 Consulting Support
MS Exchange Server 2010 delivered powerful new technology for fault-tolerant, protected, unified communications. Relative to Exchange 2007 or Microsoft Exchange 2003, MS Exchange 2010 is more economical to deploy and support, easier to administer and expand, more comprehensive in features, higher performance, less vulnerable to single-point breakdown, more extensive in its support for mobile users, and better able to safeguard sensitive information and defend against malicious attacks. Learn more about Progent's MS Exchange Server 2010 consulting.

Exchange 2007 Server Help
MS Exchange Server 2007 is designed to address the challenges of security, ubiquitous connectivity, efficiency, and dependability. Microsoft Exchange 2007 provides built-in fault tolerance that enables world-class robustness to keep your email system up and running, protect you from spam and viruses, and help your business to adhere to regulatory standards. Find out more about Progent's Microsoft Exchange 2007 Server support services.

Microsoft Exchange Server 2003 Consulting
Exchange Server 2003 delivers a dependable, expandable, and manageable infrastructure with round-the-clock email and collaboration as well as reasonable licensing cost. Exchange Server 2003 remains popular due to the fact that it supports a broad selection of collaborative functions, such as group scheduling utilities, discussion groups, and team folders, and also provides access to information across geographic, organizational, and protocol boundaries with features like IM, low latency data, and multimedia support. Although Microsoft no longer provides support for this older platform, Exchange 2003 is nevertheless among the most widely used versions of Microsoft's Exchange family. Progent's engineers can help your business to maintain your existing Exchange Server 2003 environment or upgrade to a more advanced edition of Exchange Server. Read more information concerning Progent's Exchange Server 2003 support.

Exchange 2000 Server Consulting
Unlike Microsoft Exchange 5.5, which has its own directory, MS Exchange 2000 uses MS Active Directory, offering a greatly management and protection model. Exchange Server 2000 still has a sizeable installed base despite the fact that Microsoft has ceased to support for this venerable platform. Progent's seasoned messaging professionals offer extensive experience supporting Microsoft Exchange 2000 and can assist your business to maintain your current Microsoft Exchange 2000 environment or show you the economic benefits of more recent releases of Exchange and assist your company to upgrade affordably to a more advanced incarnation of the industry's most successful email technology. Find out more details about Progent's Microsoft Exchange 2000 consulting services.

Hosting and Management Support for MS Exchange Server
Progent's Hosting Support Services for Exchange offer smaller organizations with limited network budgets and little spare executive bandwidth a safe, economical, and hassle-free option for running Microsoft Exchange by providing the reliability of a world-class colocation facility plus the experience of Progent's Microsoft-certified group of support engineers. Read more details concerning how Progent's Hosting Services for MS Exchange Server can cut costs and executive stress and improve Exchange Server reliability, protection, and recoverability.

MS Exchange 2016 Migration Support Services
Progent can help your business with all stages of your Microsoft Exchange 2016 migration such as coexistence, testing, mailbox migration, client remediation and training. Progent's consultants can help you to assess the strategic advantages of adopting Microsoft Exchange Server 2016, design and implement an efficient migration, and deliver as-needed troubleshooting. Progent can assist your business to create a Microsoft Exchange 2016 Server ecosystem hosted on on-premises and/or cloud-based datacenters. Find out more about how Progent's Microsoft Exchange 2016 migration support services can assist your organization to upgrade non-disruptively from your current Exchange environment to MS Exchange Server 2016.

Microsoft Exchange 2013 Upgrade Planning and Support
MS Exchange 2013 Server incorporates significant improvements to Microsoft Exchange 2010 and offers powerful new functions as well as a simpler architecture. Progent can help you to migrate to Exchange 2013 utilizing as much as possible of your existing resources. Progent's consultants can also assist you to integrate Exchange 2013 Server with Lync 2013, SharePoint, and Office desktop or Office 365 for advanced collaboration and enterprise search features. Find out how Progent's Exchange Server 2013 migration support can help you migrate efficiently to MS Exchange 2013 for local, cloud-based, or hybrid environments.

Microsoft Exchange Server 2010 Migration Services
Progent can provide comprehensive help for every step of your Exchange Server 2010 upgrade with services that include end-to-end project management, site prep, project planning, cost estimates of all new software and hardware required, suggested sourcing, pilot verification at customer location or at Progent's test lab, managing temporary coexistence between Exchange Server 2010 and Exchange 2003 or Exchange 2007, deployment the production system, decommissioning the old system, and webinar training for customer's support group and users. Read more details about ways that Progent's Microsoft Exchange 2010 Migration Support Services can assist your organization to transition affordably and productively from your older Exchange Server system to Microsoft Exchange 2010 Server

Spam and Virus Filtering, Data Leakage Protection plus Email Content Filtering and Email Encryption
ProSight Email Guard is Progent's spam filtering, data leakage protection and email encryption solution that uses the services and infrastructure of top information security companies to deliver web-based management and comprehensive protection for your email traffic. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage. Email Guard's on-premises security gateway appliance provides a further layer of inspection for inbound email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email that stays inside your corporate firewall. Find out more about Progent's ProSight Email Guard Spam Filtering, Virus Blocking, Content Filtering and Data Leakage Prevention.

Migration Support for Skype for Business
Progent's Skype for Business consultants can provide remote and onsite expertise for organizations of any size to assess the costs/benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can assist you to plan a local, cloud or hybrid deployment; integrate Skype for Business with SQL Server,Exchange, SharePoint Server and Office or Office 365; set up high-availability solutions; interface Skype for Business with your PSTN gateway; and interface with other collaboration platforms such as Cisco UC. Progent's certified data security consultants can assist you create and verify a security environment for your Skype for Business solution that is compliant with government and industry requirements.

Contact Progent for Microsoft Exchange Support
If your Massachusetts business is in need if an Exchange Server support professional, contact Progent at 800-993-9400 or refer to Contact Progent.

Progent's Consulting Services for Microsoft-based Technology
For organizations of any size in Waltham or elsewhere in Massachusetts, Progent's Microsoft-authorized experts can provide affordable remote network assistance and professional consulting services for the whole family of Microsoft .NET servers. Progent can deliver Windows Server 2019 upgrade expertise, Windows Server 2016 hybrid cloud integration, Microsoft Windows 2012 R2 Server planning and deployment help, Windows Server 2008 R2 consulting, and Windows Server 2003 technical support. Progent's planning, installation, optimization, and consulting services include network design, configuration, and administration outsourcing for project management and documentation, on-site and off-site IT help and system diagnosis, Help Desk Call Center Services, comprehensive security consulting, IT outsourcing, and ProSight Virtual Hosting solutions.

Progent's Microsoft System Center 2016 consulting experts include Operations Manager 2016 experts, System Center 2016 Configuration Manager specialists and System Center 2016 Virtual Machine Manager (SCVMM 2016) consultants who can help you to plan and implement Microsoft's solution for centralized management of hybrid environments that combine physical datacenters and cloud-based services.

Progent in addition can deliver a wide array of remote PC desktop support including Windows 10 planning and migration assistance, Windows 8.1 configuration and support, Windows 7 support, preparing for to 64-bit computing, upgrading to 64-bit computing, configuring Office 365, and streamlining workstation deployment.

If your Waltham, Massachusetts business requires urgent online help from a certified network expert, go to Progent's Urgent Online Network Help.

Find out additional details concerning Progent's Microsoft Technology Consulting.



An index of content::

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    Progent's Private Cloud Hosting and Management outsourcing provides complete hosting of a small or mid-size company's production servers in a solution that delivers the highest level of dependability and expandability and is also easy to move to another host. Progent's Private Cloud Hosting and Management options are based on proven virtualization technologies that enable small businesses with mixed- platform environments to save dramatically on the costs of capital investments, system support, and network administration while benefiting from world-class reliability and an unprecedented level of vendor independence.

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    Progent's Cisco-Premier network engineers can show you how to use Cisco's network management utilities alongside a variety of powerful third-party products to create a complete network management strategy to keep your environment running smoothly, fully utilize expensive resources, protect your data, recover rapidly from hardware breakdown or deliberate attacks, and allow you to expand or repurpose network resources intelligently and affordably as your company evolves.

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    Progentís certified experts offer small and mid-size companies enterprise-class consulting services for SMS Server and System Center Configuration Manager, Microsoft's solutions for update and configuration automation. Configuration Manager is the new title for the change management solution previously known as Systems Management Server. System Center Configuration Manager offers a variety of new features to SMS Server such as full automation, built-in Vista Windows Server 2008 awareness, NAP security support, and boot image management. Progentís Microsoft certified consulting professionals can show you how to use Systems Management Server or Configuration Manager 2007 economically for automated operating system and application software installation, security patch control, software metering, and software license reconciliation. Progent's consultants can also help you to move smoothly from Systems Management Server to System Center Configuration Manager 2007.

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    Progent's certified Windows Server 2019 experts can help your organization to design and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Windows Server 2019 delivers major enhancements in capacity, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and container support.

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    If you want to update your corporate web site, build internal webs for applications such as HR or worker education, design a high-impact web presence for a new venture, or generate enterprise-class, data-driven specialized web applications, Progent can provide skilled and experienced web designers. Progent's experts can also show you how to design and manage a safe, robust server and communications network, including off-site and wireless access, to run your web tools.

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    Cisco's wireless IP phones are industrial-grade wireless handsets designed for workers who are mobile within campus, hospitality, health-care or other environments where management wants portable phones that provide more administrative control, data security and ruggedness than is achievable with the BYOD (Bring-Your-Own-Device) mode of mobile communications. Successful integration of Cisco's wireless VoIP phones typically demands that IT teams set up and optimize many key pieces of your Wi-Fi infrastructure including access points, routers, wireless LAN controllers, and network management software. Progent's certified consultants can provide remote and on-premises assistance to help your organization build and maintain a Cisco wireless IP phone deployment by providing services that can range from debugging the configuration of an IP phone or access point to providing project management outsourcing or co-sourcing services for updating the wireless architecture of an entire campus.

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    Progent's Microsoft-certified IT consultants offer Windows Server 2016 migration consulting services to assist organizations of all sizes to design and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can help you to assess the business benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

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    Progent's ProSight Email Guard solution uses the technology of leading information security vendors to deliver web-based management and world-class security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with a local gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. The cloud filter serves as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This reduces your exposure to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a deeper level of inspection for incoming email. For outbound email, the local gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends within your security perimeter.

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    Progent's Cisco certified wireless networking consultants offer economical online and onsite support for legacy and current Wave 2 Aironet wireless access points and Progent can help your business to plan and manage wireless solutions that include indoor and outdoor/ruggedized Aironet access points.

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    Progentís team of expert programmers, database architects, and project managers can assist large businesses to carry out development programs for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include access to veteran program managers for high-level planning and project co-ordination or Progent can help clients fill in expertise gaps by providing relational database architects and programmers skilled in developing line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help businesses to integrate SharePoint with additional applications like Microsoft SQL and Excel to create data-intensive intranets and web portals. Progent also offers experience with web development technologies and can assist businesses to build, expand, troubleshoot, or migrate web applications to take advantage of the latest advances in web technology.

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    Progent offers nationwide online technical support and consulting services for companies that operate Apple macOS and OS X networks or whose IT systems feature a combination of Mac and Microsoft Windows technology. Progent's engineers can provide Apple macOS and OS X users a range of services including desktop support, upgrading to the current edition of macOS from other earlier editions of macOS or OS X, plus expertise with Mac applications. Progent can also assist your business with Apple iPhone and iPad synchronization and troubleshooting, or migrating to iCloud services. Remote network consulting offers optimum return for your IT dollar by preserving client efficiency and shortening the hours billed for network repair services. Sophisticated online access technology and skilled service specialists and consultants combine to enable Progent to handle the majority of IT problems without squandering time and money by traveling to your location. In most of situations your IT issues can be dealt with by telephone or through a mix of phone help and online connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISSP and ISSAP certified security professionals to help with the toughest network problems.

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