Warren, MI Online Support from World-class Network Troubleshooting Professionals
Progent's network technical support services can deliver your Warren, MI business affordable and consistent access to Microsoft and Cisco certified IT experts. By providing IT consulting help when you need it, providing specialized expertise for critical applications, offering unique services such as 24x7 server monitoring, and billing only for support you receive, Progent gives your Warren, Michigan business an affordable alternative for optimizing the business value of small-scale business networks. Whether you run an on-premises datacenter, connect to cloud-based resources, or have a hybrid cloud/on-premises network, Progent is the smart way for organizations to create and maintain a reliable and safe information network and to benefit from fast availability of the experienced consulting usually available only to businesses who can maintain a large in-house information technology staff.

For larger companies, Progent offers co-sourcing services to add to the skills of your internal network support personnel. This can reduce expenses and help meet schedules for big IT initiatives such as application development, business continuity planning and testing, network security evaluations, office consolidations, or software migrations.

Progent can in addition provide access to certified experts to help your business to plan and implement a sensible cloud strategy.

Popular Products and Technologies Supported by Progent for Businesses in Warren, Michigan
Progent's national team of industry certified consultants offers assistance for virtually all facets of network systems used by organizations of all sizes. Technologies served by Progent in Warren include:

Service Delivery Options for Warren, Michigan Companies
Progent offers a selection of alternatives for providing small and midsize businesses and local governments with cost-effective computer services for troubleshooting, system architecture, and IT management. Progent's model for delivering IT support is based on the Help Desk structure common to big IT organizations. Progent's Help Desk Call Center Service Mechanism ensures rapid response, comprehensive activity records, consistent follow-up, and strict cost monitoring for a range of network service delivery modes that include remote troubleshooting, on-premises help, and top-tier consulting.

  • Remote Service
    Progent's Technical Response Center (TRC) offers urgent and scheduled remote support for Windows, Linux, Apple Mac, and Cisco-based environments in the United States and globally. Progent's certified support experts can assist customers to troubleshoot and repair hardware and software issues without the expense or time loss of on-premises service visits. The experience of Progent's network engineers makes it possible to resolve the majority of network issues quickly. For complex problems, Progent's depth of knowledge makes it possible to escalate troubleshooting tasks to world-class specialists. Progent provides a streamlined, web-based registration process for first-time clients to address urgent situations and Progent charges by the minute with zero startup fees or minimums, so you are invoiced only for the support you receive. Experts you can access online include Cisco-premier CCIE network engineers, Microsoft-Premier MCSE consultants, and CISA-certified security professionals. Learn more information concerning Progent's remote network troubleshooting expertise.

  • Onsite Support
    Progent offers on-site technical support for signed-up clients in larger cities in the U.S. Progent's onsite service personnel can operate in tandem with Progent's remote service engineers to give small businesses the optimal solution: hands-on service professionals when you require them plus the on-line help of Progent's seasoned staff of IT engineers, security specialists, and business software developers. The response time for in-person service calls is usually under one business day. Progent requires no start-up or retainer fee for registering as a Progent client for onsite support. Find out more details concerning how and why to sign up for Progent's onsite network support services.

  • Phone Support
    Progent's Standard Help Desk Services provide small businesses an end-to-end solution that handles all facets of remote Level 1 desktop support from service requests through ticketing, screen sharing, status tracking, problem solving, and management reports. Progent offers service desk support at a significant discount from Progent's normal desktop support rates, and Progent can provide the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve complex issues. for more information, see Help Desk Services.

  • Help Desk Sharing Services
    Progent's Co-managed Help Desk services make it possible for your business to share responsibilities for Help Desk services transparently between your IT staff and Progent's roster of certified desktop support technicians and subject matter experts. Progent's Help Desk sharing service is a collaborative service desk solution built around the top professional services automation tool for handling service requests, ticketing, ownership, progress tracking, and reporting. To learn more, see Progent's Co-managed Help Desk services.

  • IT Consulting Expertise
    Progent offers small and midsize businesses affordable access to enterprise-class consultants who can deliver help with vital products and technologies including Windows Server 2022 solution design and migration services, Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Cisco network architecture, consulting services for Horizon3.ai's NodeZero PEN test platform, company-wide network security engineering, fault tolerant network consulting, server virtualization strategies, plus configuration, customization and training for business programs including financials, ERP, business analytics, CRM, and office productivity packages. Progent can provide assistance with one-time projects such as site moves and major software upgrades, longer term projects such as customizing an older ERP platform to a modern MS Dynamics 365 package, database software programming and DBA services, and web design, continuing services including System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting services for network health monitoring and network administration, or emergency services such as disaster recovery and malware removal.

  • Infrastructure Guidance for an At-Home Workforce
    Progent can assist small and mid-size businesses to plan, implement and debug the infrastructure needed to support work-from-home employees. Aspects of infrastructure for which Progent's experts can deliver support include secure and convenient VPN connections, VDI desktop platforms, router setup, Wi-Fi LAN planning and deployment, and reliable Internet connections. For information about Progent's infrastructure consulting services for telecommuters, go to network infrastructure guidance for an at-home workforce.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service provides comprehensive hosting for all of a small organization's production servers in a setting that not only delivers the top degree of fault-tolerance and scalability but that is in addition simple for clients to migrate to another support firm or to bring internally when your business situation calls for it. Progent's Private Cloud hosting is structured around proven virtual server technologies that permit businesses with mixed networks to benefit dramatically on the expense of hardware, infrastructure maintenance, and IT management while achieving enterprise-class availability and an unprecedented degree of vendor alternatives. Unlike ordinary Software as a Service hosting models, Progent's Private Cloud Hosting Service encompasses all server-centric software in one centrally managed package, can support the multi- OS and non- standardized environments common with smaller businesses, and retains ownership of the software in the customer's hands so that moving to a different virtualized host is quick, reliable, and affordable. This eliminates becoming a prisoner of a single hosting service while still providing all the cost savings related to ASP and SaaS hosting services.

  • Hybrid Cloud Migration Consulting
    Progent can provide expert online consulting services to help businesses of all sizes integrate their IT infrastructure with popular public clouds including Microsoft Azure and Amazon Web Services. Progent can help your IT team to plan and manage hybrid ecosystems that can include Windows and Linux systems and apps in both cloud-centric solutions or in hybrid architectures that combine on-premises IT assets along with public cloud services. To assist you to incorporate public clouds with networks, Progent offers a range of public cloud migration support services that include Office 365 integration with on-premises Exchange deployments, Azure design and deployment services, Amazon Web Services (AWS) cloud migration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform planning and integration expertise. Progent has more than 20 years of background delivering advanced consulting expertise remotely, and Progent can help you successfully carry out your cloud migration projects quickly and affordably.
Progent's Fixed-price Managed Services for Remote Network Management
Progent's low-cost ProSight series of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. Managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates SentinelOne's cutting edge behavior-based analysis tools to defend endpoints and servers and VMs against modern malware assaults such as ransomware and email phishing, which routinely get by traditional signature-based anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a single platform to automate the entire malware attack progression including blocking, identification, mitigation, cleanup, and post-attack forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks. Progent is a SentinelOne Partner, reseller, and integrator. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
    Progent's ProSight Enhanced Security Protection (ESP) services deliver economical in-depth security for physical servers and VMs, workstations, mobile devices, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP offers firewall protection, penetration alerts, device management, and web filtering via leading-edge tools packaged within a single agent managed from a unified console. Progent's security and virtualization consultants can help your business to design and configure a ProSight ESP deployment that meets your company's specific requirements and that allows you demonstrate compliance with legal and industry data security regulations. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for immediate action. Progent can also assist you to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Cloud Backup and Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized businesses a low cost end-to-end service for secure backup/disaster recovery (BDR). Available at a low monthly cost, ProSight Data Protection Services automates your backup activities and enables rapid restoration of vital data, applications and virtual machines that have become lost or damaged as a result of component failures, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's backup and recovery consultants can deliver advanced support to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to restore your critical data. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent's ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized organizations to map out, track, enhance and troubleshoot their networking appliances such as routers and switches, firewalls, and access points plus servers, printers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology maps are kept current, captures and manages the configuration of virtually all devices connected to your network, monitors performance, and sends notices when problems are detected. By automating time-consuming management processes, WAN Watch can cut hours off common tasks like network mapping, expanding your network, locating devices that require critical updates, or isolating performance issues. Find out more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption solution that uses the services and infrastructure of top information security vendors to deliver centralized control and world-class security for your email traffic. The powerful structure of Email Guard combines a Cloud Protection Layer with an on-premises gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. ProSight Email Guard's cloud filter serves as a first line of defense and blocks most threats from making it to your security perimeter. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a further layer of inspection for incoming email. For outgoing email, the on-premises security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Exchange Server to track and safeguard internal email that stays within your security perimeter. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Monitoring and Management
    ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management technology to keep your network operating efficiently by checking the health of critical assets that power your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT staff and your Progent consultant so all looming problems can be resolved before they can disrupt productivity Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a secure Tier III data center on a fast virtual machine host set up and maintained by Progent's network support experts. With Progent's ProSight Virtual Hosting service model, the client owns the data, the operating system platforms, and the apps. Because the system is virtualized, it can be ported immediately to an alternate hosting environment without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and protect data related to your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can eliminate as much as 50% of time wasted searching for vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you're making improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require as soon as you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size businesses to obtain an objective assessment of the health of their information system. Based on a selection of the leading remote monitoring and management platforms in the industry, and supervised by Progent's certified team of IT professionals, ProSight Network Audits help you see how well the deployment of your core infrastructure devices adhere to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant ROI such as a more manageable Active Directory environment. Both versions also come with a year of state-of-the-art remote network monitoring and management. Advantages can include easier network management, better compliance with data security regulations, more efficient utilization of IT resources, faster troubleshooting, more dependable backup and recovery, and higher availability. Read more about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone interview with a Progent backup/recovery consultant. The fact-finding interview is designed to evaluate your organization's ability to stop or recover rapidly after an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to gather information about your current cybersecurity posture and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply industry best practices to create a cost-effective security and backup/recovery system that meets your business needs. For additional information, see Progent's ProSight Ransomware Preparedness Report.

Unique Benefits of Working with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is an acknowledged expert at the core network software and productivity applications used by the majority of small and mid-size companies and local governments. As a Cisco-qualified partner, Progent also offers help for an ever more complex collection of infrastructure products such as PIX and ASA firewalls, switches, routers, VoIP options, and wireless networking. In addition, Progent's CISSP-Certified cybersecurity experts, CISM-authorized security engineers, CISA-certified security audit specialists and GIAC-authorized information assurance professionals can provide a business-wide view of network protection and can help with complex security projects like Security information and Event Management (SIEM) solutions to help companies meet industry standards and government requirements for IT information protection and reporting.

The breadth and size of Progent's engineering staff bring a powerful array of advantages to organizations trying to maximize the business value of their IT system within a reasonable budget. These advantages include:

  • Best Industry Methodology
    Progent's staff of Microsoft and Cisco Premier consultants average more than ten years of real-world industry experience, at the forefront of network service, performing a broad range of technical projects for an extensive mix of customers. Every Progent consultant shares a proven collection of personal best practices which are incorporated into company-wide best practices standards that Progent instills in its support team. This guarantees that you get not just expert technical help, but also a support engineer with proven approaches for solving actual IT problems rapidly. Learn additional information concerning Progent's best practices for network consulting.

  • Granular Pricing Structure
    Progent's pricing policy is to charge for remote support and on-site visits per minute. As a result, you are billed just for received services. Progent does not impose a more expensive rate for off-hours or urgent service, and Progent does not charge for travel time except for emergency calls where on-site time is less than 4 hours. In addition, Progent imposes no registration charge and requires no monthly commitment for support services provided during regular business hours. Many service organizations demand large minimum payments or charge in increments of fifteen minutes or longer. Progent's small pricing granularity eliminates major invoices for fast fixes. Another advantage of by-the-minute billing is that customers will be less inclined to allow simple issues to stay unaddressed until they become major ones. Find out more concerning Progent's value pricing for IT outsourcing.

  • Complete Documentation of Network Services
    Progent has developed a sophisticated service reporting system that stores and organizes detailed documentation for all delivered support activities. Unlike some freelance consultants or local service organizations who provide scant documentation or specifics of tasks performed, each service delivered by Progent is tracked by full documentation. Every Progent consultant has use of the service documentation sent by each staff member to every client. The practice of documenting and organizing support records results in more effective support and avoids a slew of typical misfortunes such as when a support client is effectively held captive to a consultant who won't let go of vital service information. Learn more about Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to information transfer from Progent's consultants to clients. By educating clients to resolve problems that are within their comfort zone, Progent can concentrate on offering hard-to-find skills where Progent faces little competition. Small businesses who utilize independent consultants or who maintain internal IT personnel benefit when Progent passes on knowledge about new technology and tested methodologies to make their IT environments more robust, secure, and efficient. Read additional information about Progent's knowledge transfer services.

Get in Touch with Progent
In case your Warren, Michigan business wants to get in touch with Progent to ask about IT outsourcing, consulting, or tech support services, call 800-993-9400 or refer to Contact Progent.

Fast Remote Network Assistance
For fast online support, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



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    Progent has extensive experience providing a full-spectrum of remote network consulting and emergency troubleshooting services to local governments and schools throughout the U.S. Progent is one of the pioneers in delivering advanced online network consulting and has provided IT solutions to clients in every state. Online support eliminates travel expenses and resolves problems more quickly than onsite support.

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    Progent can assist your organization to prepare for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to SCCM 2012 from an older device management platform or assist you to modify your existing SCCM 2012 ecosystem to support your evolving IT requirements. In addition, Progent can help you to create an infrastructure that extracts the most value from SCCM 2012 by providing expertise with related Microsoft technologies including Active Directory Domain Services, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).

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    • Les Kent has a 35-year history of effective technology integration, business management, marketing, and operations. He has shown a knack for developing sophisticated information technology solutions while working as a network designer, programmer, project manager, deployment expert, and problem solver for small businesses, start-ups, and major enterprises.

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    Small to middle size businesses can now enjoy all the advantages of Operations Manager 2007 and in addition have fast access to Progent's Microsoft and Cisco Premier IT consulting experts. With Progent's economically priced network support packages, small businesses can choose a basic Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Operations Manager to offer small business information systems enterprise-class reliability, protection, and performance.

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    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to diagram, track, reconfigure and troubleshoot their connectivity hardware like routers, firewalls, and access points as well as servers, printers, client computers and other devices. Using cutting-edge RMM technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always updated, captures and manages the configuration of virtually all devices connected to your network, tracks performance, and sends notices when issues are discovered. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can cut hours off ordinary chores such as network mapping, expanding your network, locating appliances that require critical software patches, or isolating performance problems.

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    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based analysis technology from SentinelOne to defend endpoint devices and servers and VMs against new malware assaults such as ransomware and email phishing, which easily get by legacy signature-matching anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a unified platform to automate the entire threat progression including protection, infiltration detection, containment, cleanup, and post-attack forensics. Top features include single-click rollback using Windows VSS and automatic system-wide immunization against newly discovered attacks.

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    • ProSight Duo MFA Support and Integration
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    Progent's Duo managed services utilize Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation on iOS, Google Android, and other out-of-band devices.

  • MSP360 B2 Backup Storage Remote Consulting MSP360 Exchange Mailbox Backup Online Help
  • Microsoft 365 Project Contract Programming Firm Project Reports Developer Firms
  • Microsoft Certified Partner Exchange Hosting Services Urgent Exchange Hosting Specialists
  • Microsoft Certified Partner SQL Server Integration Support Microsoft Certified MS SQL Server Design Firm
  • Microsoft Exchange Server 2010 Migration Services Exchange 2007 to Exchange 2010 Upgrade Specialist
  • Microsoft Exchange Support and Integration Microsoft Exchange 2007 Engineers
  • Microsoft MCDBA Remote Support Job Opportunity Microsoft Remote Support Part Time Jobs Adelaide
  • Networking Software Recovery Warren, MI
  • Microsoft SQL Server 2008 Consulting Help and Support MS SQL 2008
  • Microsoft Server Education Router Education
  • Microsoft Teams with Exchange Online Consultant Services Microsoft Teams compliance Engineer
  • Microsoft and Cisco Certified Expert Extended Call Center IT Consulting Extended Call Center Consultants
  • Microsoft and Cisco Certified Expert Extended Call Desk Online Support Services Shared Support Desk Integration
  • Help Desk Migrations Warren
  • Microsoft and Cisco Certified Kentucky Network Recovery Emergency Cisco and Microsoft Nationwide Remote Consulting Firm
  • Microsoft and Cisco Certified Small Business Consultant Small Office Integration
  • Netwalker ransomware recovery Engineers ransomware cryptoworm recovery Services

    • 24x7 Microsoft SQL Server 2019 On-site Technical Support
    Help and Support SQL Server 2017

    Progent's Microsoft certified professionals can offer small and mid-sized companies advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that opens the door to the rapid creation of advanced business applications that offer your company a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and beyond the firewall. In addition to offering consulting, maintenance and troubleshooting services, Progent's SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your information network. Progent can also help you upgrade from earlier versions of Microsoft SQL Server to Microsoft SQL Server 2005.

  • Network Consultants SQL Server 2014 Migration Network Consultant SQL Server 2014 Performance Tuning
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  • Online Consulting ProSight Server and Desktop Management Engineer Endpoint Monitoring and Reporting
  • Online Help MS CRM MS CRM Professionals
  • Online Support Services SD-WAN Services Branch Routers Technical Support Services

    • Technical Support IP-PBX
    Cisco Experts Jabber Consultants

    Progent's Cisco-certified VoIP phone and video IP phone experts can assist your business to integrate, manage, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from legacy Voice over IP devices to the newest HD media phones. Progent's consultants can also assist you to integrate your IP phones with Cisco Unified Communications Manager, originally known as CallManager, or with Unified Communications Manager Express to build a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified Communications Manager applications like Unified CM IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent's consultants can provide expertise with any facet of Cisco VoIP Phone integration including designing dial plans, setting up SIP trunking, deploying ISR routers with CUBE VoIP networking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.

  • Online Troubleshooting Microsoft Windows 7 Upgrade Onsite Technical Support Microsoft Windows 7 Migration

    • Site Move Consulting
    Consultant Services Sarbanes Oxley Compliance

    For enterprises with branch offices in or any area served by Progent's consultants, Progent's Microsoft-Certified network consulting experts and certified Cisco system consultants can provide a range of network support services including project management, SOX compliance, office moves, enterprise security, network architecture, on-site or phone-based branch office support, and technical support for colocation hosting facilities. A Progent IT architect can help you plan a multi-site information system that makes efficient use of co-location services and Internet data centers. Progent's Microsoft Premier engineers can help large corporations plan, integrate and support major rollouts of the latest versions of Microsoft products including Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent's CCIE and Cisco Certified Network Professional experts can help you deploy Cisco products for connection solutions that combine simple, high-speed, integrated, and remote networking.

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  • ProSight Server and Desktop RMM Integration Support Support and Help ProSight Server and Desktop RMM
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    • Cisco Certified Experts Aironet IT Consulting
    Aironet 802.11ac AP Setup and Support

    Progent's certified wireless consulting experts can help businesses of any size to design, deploy, manage and repair Cisco Aironet Wi-Fi access point environments to achieve the performance, coverage, density, scale, security compliance and ease of management needed for transparent access between wireless and wired network infrastructure. Progent can provide affordable remote and onsite consulting services for both end-of-life and current 802.11ac Aironet wireless access points and Progent can assist your business design and maintain wireless solutions that include indoor and outdoor Aironet Wi-Fi APs.

  • Remote Consulting Cisco ASA Configuration Firepower Services Information Technology Consulting
  • Remote Data Protection Monitoring Consult Progent Remote Backup Management Consultant
  • Remote Employees Collaboration Support and Help Urgent Remote Workforce Collaboration Software Network Consultants
  • Remote Troubleshooting Small Business WAP371 Small Business 300 Access Point Support
  • SBS 2011 On-site Support Microsoft Experts SBS 2008 IT Consulting
  • SPS 2019 Computer Consulting Microsoft Office SharePoint Server 2019 Integration
  • SQL Server 2017 Backup Technical Consultant SQL Server 2017 SSRS Support Outsourcing
  • SQL Server 2019 and Excel Network Engineer Professional SQL Server 2019 Always On Availability Groups
  • SQL Server Cluster Help and Support Non-stop Clustered Servers On-site Support
  • Services Documentation Outsourcing Emergency Services Documentation Configuration
  • Shared Call Center IT Services Service Desk Sharing Remote Support
  • Small Business Computer Consultants Small Business Onsite and Remote Support
  • Small Business Small Business Computer Consulting Companies Configure Small Office

    • Microsoft Exchange 2000 Upgrade On-site Technical Support
    Exchange 2000 Server IT Consulting

    Progent is one of the most experienced network support firms for designing email solutions powered by Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies receive the full advantages of Exchange 2000 for typical situations such as upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 Server management.

  • Small Business Troubleshooting Small Business Providers
  • Small Office Networking Company Outsource Small Office
  • Small-Medium Business Consulting Services Company Mid-size Business Outsourced IT Management Services
  • Software patch management services Consult Software patch management Technology Professional
  • SonicWall TZ350 Firewall Audit SonicWall Cybersecurity Firms
  • Spam filter Network Security Consulting Microsoft Exchange 2016 Small Business IT Consulting

    • Top Rated VMware vCloud Director vCD Professionals
    VMware Site Recovery Manager Audit Reporting Specialists

    VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and verify a consistent workflow for restoring applications and services rapidly after an outage. SRM provides centrally managed and automated recovery, application mobility, and non-disruptive site relocation, failback and re-protect. Site Recovery Manager also enables transparent testing for site recovery, upgrades and patches and can produce reports to verify full service recovery, validate Service Level Agreements and demonstrate compliance. Progent offers the support of a VCDX certified VMware SRM consultant to assist you to design, configure, test and manage a disaster recovery system based on VMware SRM.

  • Specialist ISA 2006 Firewall Network Install Forefront TMG
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  • Sun Solaris Security Consulting Cybersecurity Contractors Solaris
  • Technical Support Cybersecurity Penetration Testing Cisco and Microsoft Certified Penetration Testing Cybersecurity Organization
  • Top CNA Implementation Consulting Companies Expert GIAC
  • Top Ranked SQL Server 2017 Always On Availability Groups IT Consulting Technical Consultant Microsoft SQL Server 2017
  • Top Rated Altaro VM Backup Management Network Consultants 24-7 Altaro VM Backup Verification Troubleshooting

    • System Center 2016 Security Support and Integration
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    Progent has more than two decades of background deploying, and supporting the key components included with System Center and can assist you to plan, install, maintain, and repair your Microsoft System Center solution to optimize the uptime and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent's consultants can assist your organization to upgrade to the current version of System Center from an earlier release or from another datacenter management platform to provide the advantages of enterprise-class provisioning, automation, security and compliance, plus datacenter and application availability and performance monitoring.

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  • Urgent Services Microsoft Dynamics GP/Great Plains 24 Hour Integration Services Microsoft Great Plains
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  • WatchGuard Firebox T25 Firewall Security Contractors WatchGuard Firebox M4600 Firewall Protecting

    • Professionals Jabber and Webex Meeting Server
    Cisco Certified Expert Jabber and WiFi Integration

    Progent's Jabber consultants can provide remote or on-premises support to help organizations of any size to plan, deploy, maintain, update or debug Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent offers in-depth expertise for the technologies that go into building an end-to-end Cisco Jabber solution including Cisco network appliances and management tools, Microsoft 365 applications, Windows and Mac computers, Apple iOS and Google Android smartphones and tablets, SIP trunking, Wi-Fi networks, cyber security, cloud computing, telepresence systems, PBX products, business continuity, and other pieces of a cohesive collaboration solution.

  • Wi-Fi Network Specialists Microsoft Expert WiFi 6/6E Troubleshooting Engineer
  • Windows 2000 Server Computer Consulting Configuration Microsoft Windows 2000
  • Windows Server 2008 R2 On-site Technical Support Windows 2008 R2 Online Consulting
  • Windows Server 2022 Cybersecurity Information Technology Consulting Remote Windows Server 2022 Virtual Machine Specialist
  • Windows Server 2022 Remote Support Services Windows Server 2022 Virtual Machine Professionals
  • Windows and UNIX Consultant Windows, UNIX, Solaris Technology Consulting

    • Top Fedora Linux Information Technology Consulting
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    If your company is producing Linux-based software on a network that has MS Windows-based servers, PCs, and office applications, Progent offers comprehensive network support outsourcing that allows you to concentrate on your area of strategic expertise without the continual hassle of managing your business network. By using smart server monitoring and by providing online and in-person assistance as your company needs it, Progent represents an economical solution for supporting an IT system that features high dependability, security, and performance. Progent's Linux developer assistance services include comprehensive network support outsourcing, virtual infrastructure, online and on-site service and repair, proactive network monitoring services, and Contact Center support.

  • Wireless Network Remote Technical Support 24/7 Network Consultant Wireless Link
  • Macomb County Michigan Help Desk Security Consulting Company
  • Wireless Site Survey Help and Support Online Wireless Site Survey Remote Consulting
  • Work at Home Integration Engineer Penetration Testing Network Outsource
  • Wyoming Outsourcing District of Columbia Tech Outsourcing
  • information Systems Audit Palo Alto Networks Palo Alto Networks PA-7500 Series Firewall Security Auditing
  • prime infrastructure Professional DNA Center Troubleshooting

    • Windows 10 Compatibility Testing Information Technology Consulting Firms
    Windows 10 Compatibility Testing Small Business Computer Consulting Services

    Progent's Windows consulting experts can help organizations of any size to assess Windows 10 or to upgrade to Windows 10 from an earlier version of Microsoft Windows. Remote and onsite evaluation and upgrade support for Windows 10 available from Progent include Return on Investment analysis, project management, application and driver compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid solutions, mobile management and synchronization, telecommuter access, data and identity security, automated provisioning and administration, network design, wired/wireless convergence, disaster recovery planning, custom training for network management staff and users, and ongoing technical help.

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  • ransomware system rebuild Consult ransomware removal and data restore Specialists
  • wireless IP phone upgrades Consultant Services wireless VoIP phone integration Network Consulting
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