Immediate, Affordable Remote Network Assistance for Warren, Michigan Small Companies
For over twenty years, Progent has specialized in delivering enterprise-class network support to clients with small-company budgets. Progent has developed a powerful service system that includes a streamlined, tightly connected virtual office infrastructure, custom online repair tools, a large pool of consultants certified in a wide array of IT practice areas, a Help Desk operational structure that maximizes responsiveness and ensures follow-up, a worldwide team of remote service experts, on-site service availability for the majority of most zip codes in the U.S., and a company ethos committed to solving technical issues in the shortest time and at the lowest cost to clients.

For medium-size and enterprise businesses, Progent offers co-sourcing services to reinforce the subject matter expertise of your in-house network support personnel. This can cut costs and help meet schedules for big IT initiatives such as application design and development, business continuity planning, network security audits, merging datacenters, or technology migrations and upgrades.

Progent can in addition provide the services of certified consultants to help your company to plan and execute your cloud computing strategy.

Core Products and Technologies Serviced by Progent for Warren, Michigan Businesses
A Microsoft-certified Partner computer support firm with a world-class group of Cisco Premier CCIE network consultants and Apple accredited engineers, Progent provides urgent troubleshooting and affordable online consulting to Warren, MI small businesses for a broad range of computer technologies including:

Service Delivery Options for Warren, Michigan Businesses
Progent has a selection of options for providing small businesses with cost-effective IT services for troubleshooting, consulting, hosting, and network management. Progent's model for providing computer support services is built on the Help Desk operational structure familiar to big IT groups. Progent's Help Desk Call Center Service Mechanism ensures fast support, comprehensive activity documentation, consistent follow-up, and strict cost monitoring for a range of network service delivery options that include online repairs, on-premises support, high-end consulting, as well as server hosting.

  • Remote Service
    Progentís Technical Response Center offers urgent and routine online service for Microsoft Windows, Linux, Apple, and Cisco-powered environments in the U.S. and worldwide. Progent's certified support experts can assist customers to troubleshoot and repair hardware and software problems without the cost or time loss of on-premises support visits. The experience of Progent's IT consultants allows them to resolve most IT issues quickly. For complex issues, Progent's depth of knowledge makes it possible to escalate troubleshooting tasks to world-class specialists. Progent offers a streamlined, web-based registration procedure for first-time customers to accommodate emergency situations and Progent charges by the minute with no startup charges or minimums, so you are invoiced only for the help you receive. Specialists you can access online include Cisco-certified CCIEs, Microsoft-Certified MCSEs, and CISSP-certified security professionals. Learn additional details concerning Progent's online network support services.

  • On-site Support
    Progent provides onsite technical support for signed-up clients in major metropolitan areas in the United States. Progent's on-site service personnel can operate in conjunction with Progent's online service engineers to deliver small and midsize businesses the ideal combination: hands-on service professionals when you require them plus the on-line help of Progent's seasoned team of IT engineers, security professionals, and business application developers. The wait time for on-site support calls is usually under 24 hours. Progent requires no sign-up or retainer fee for becoming a Progent customer for onsite support. Learn more details concerning how and why to register for Progent's in-person computer support services.

  • Help Desk Call Center
    Progent's Standard Help Desk Services offer small organizations a comprehensive service desk solution that handles all facets of remote desktop support from initial requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Progent offers help desk services at a significant discount off Progent's normal Level 1 desktop support rates, and Progent offers the option of rapid as-needed escalation to subject matter experts to resolve the most problems. To learn more, refer to Online Help Desk Services.

  • IT Consulting Expertise
    Progent provides small and midsize companies affordable access to enterprise-class IT professionals who can deliver assistance with vital products and technologies including
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application support, Cisco network infrastructure, network protection engineering, non-stop it system engineering, server virtualization strategies, plus configuration, programming and support for business applications including financials, ERP and MRP, business analytics, sales automation, and productivity software. Progent can help with short-term projects including office moves and major software upgrades, extended projects such as business reporting software programming and customization, relational database software programming and DBA support, and web development, on-going services including System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting for IT infrastructure monitoring and network administration, or emergency response like data restoration and malware removal.

  • Application Server Hosting
    Progent can host vital business applications such as Exchange and SQL Server to provide small companies with higher degrees of reliability, protection, and recoverability than is possible with the type of internal data center that is realistically affordable for the majority of small organizations. Because Progent utilizes the same facilities that host the gear of some of the world's biggest IT organizations, Progent can save you the cost of creating and maintaining the systems needed for world-class cooling, electrical failover, and redundant Internet access. For hosted application servers, Progent can also see to it that upgrades and service packs stay updated, security and efficiency is constantly monitored, and systems and data files are consistently backed up and available for complete and rapid restoration. Learn additional information concerning Progent's hosting services for Exchange and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting offers complete hosting for the entirety of a small company's servers in an environment that not only provides the highest degree of availability and extensibility but that is in addition simple for clients to transfer to a different service firm or to bring internally whenever your circumstance warrants it. Progent's Private Cloud hosting is built around proven virtual server technologies that allow businesses with mixed environments to benefit dramatically on the expense of capital equipment, system maintenance, and network administration while achieving world-class dependability and an unparalleled degree of vendor options. Unlike conventional Software as a Service hosting offerings, Progent's Private Cloud Hosting Service covers all server-centric software in one centrally administered solution, can handle the multi- platform and non- standardized networks typical of smaller companies, and keeps ownership of the software licenses in the customer's hands so that migrating to a different virtual host is fast, reliable, and inexpensive. This avoids becoming a captive to a single hosting service while still providing all the cost savings associated with SaaS hosting services.

  • Hybrid Cloud Planning and Integration Consulting Services
    Progent offers advanced remote support services to help organizations of all sizes integrate their information networks with leading public clouds such as Microsoft Azure and Amazon AWS. Progent can help your it team to design and administer cost-effective ecosystems that can include Windows and Linux systems and apps in either cloud-based solutions or in hybrid architectures that seamlessly combine on-premises IT assets along with public cloud services. To help you to integrate cloud services with physical datacenters, Progent offers a variety of public cloud integration support services that include Office 365 integration with on-premises Exchange, Microsoft Azure planning and deployment services, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has more than 15 years of experience providing advanced consulting services remotely, and Progent can make sure you successfully carry out your cloud migration projects quickly and affordably.
Progent's Low-Cost Managed Services for Remote IT Monitoring and Management
Progent's value-priced ProSight series of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior-based analysis tools to defend endpoints as well as servers and VMs against modern malware attacks like ransomware and email phishing, which routinely get by legacy signature-based AV tools. ProSight ASM protects local and cloud-based resources and offers a single platform to address the complete malware attack lifecycle including protection, infiltration detection, mitigation, remediation, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver economical multi-layer protection for physical servers and virtual machines, workstations, mobile devices, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers firewall protection, penetration alerts, endpoint control, and web filtering through leading-edge technologies incorporated within a single agent accessible from a unified console. Progent's security and virtualization experts can assist you to design and configure a ProSight ESP deployment that addresses your company's specific needs and that helps you demonstrate compliance with government and industry information protection regulations. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require urgent action. Progent's consultants can also help your company to set up and verify a backup and restore solution like ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.

  • ProSight DPS: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates and monitors your backup processes and allows rapid restoration of critical files, applications and virtual machines that have become lost or damaged as a result of component breakdowns, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's cloud backup consultants can deliver world-class expertise to set up ProSight DPS to be compliant with government and industry regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your business-critical data. Find out more about ProSight DPS Managed Cloud Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized organizations to map out, track, reconfigure and troubleshoot their networking appliances such as routers and switches, firewalls, and access points plus servers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network maps are always current, captures and displays the configuration of virtually all devices connected to your network, tracks performance, and sends notices when issues are detected. By automating tedious network management processes, WAN Watch can knock hours off common tasks such as making network diagrams, reconfiguring your network, finding appliances that need important updates, or identifying the cause of performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that uses the services and infrastructure of top information security vendors to provide web-based management and world-class security for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a deeper level of inspection for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your network running at peak levels by tracking the health of critical assets that power your business network. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT management personnel and your assigned Progent engineering consultant so any looming issues can be resolved before they have a chance to disrupt your network Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected Tier III data center on a fast virtual host set up and managed by Progent's IT support professionals. With the ProSight Virtual Hosting model, the client owns the data, the OS platforms, and the applications. Because the environment is virtualized, it can be ported immediately to a different hardware environment without requiring a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and protect information about your network infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your network documentation, you can eliminate as much as half of time wasted looking for critical information about your IT network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether youíre planning enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need when you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size organizations to get an objective evaluation of the overall health of their network. Powered by a selection of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's certified group of IT professionals, ProSight Network Audits show you how closely the configuration of your core network assets conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits like a more manageable Active Directory environment. Both also come with one year of cutting-edge remote network monitoring and management (RMM). Benefits can include easier management, better compliance with information security requirements, higher utilization of IT resources, quicker problem resolution, more reliable backup and recovery, and less downtime. Read more information about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service built around a phone discussion with a Progent backup/recovery consultant. The interview is designed to help evaluate your organization's preparedness to block or recover quickly after an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to collect information concerning your current security profile and backup platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to create an efficient security and backup system that meets your company's needs. For additional information, visit The ProSight Ransomware Preparedness Report.

Special Advantages of Working with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is a recognized leader in supporting the core network software and office productivity programs important to most small and mid-size businesses. As a Cisco-qualified partner, Progent also offers expertise for an increasingly complex array of infrastructure products including firewalls, switches, routers, VoIP options, and wireless access. Furthermore, Progent's CISSP-Certified security experts, CISM-certified security engineers, CISA-qualified security audit consultants and GIAC-qualified information assurance professionals offer a company-wide view of network security and can assist with advanced security projects like SIEM solutions to help companies comply with business guidelines and statutory requirements for network information security and incident reporting.

The breadth and size of Progent's consulting team offer a powerful array of advantages to organizations wishing to maximize the productivity of their IT network within a realistic budget. These advantages include:

  • Best Practices
    Progentís team of Microsoft and Cisco Premier experts average longer than a decade of hands-on industry experience, at the front lines of network service, performing a wide range of technical projects for an extensive mix of customers. Each Progent support professional shares a refined set of personal best practices which are incorporated into company-wide best practices standards that Progent instills in its support team. This means that you get not only expert technical help, but also a consultant with proven methods for fixing actual IT problems quickly. Find out more about Progent's best practices for network consulting.

  • Granular Pricing Model
    Progent's pricing policy is to bill for online support and on-site visits by the minute. Consequently, you are invoiced only for received support. Progent does not demand a more expensive rate for off-hours or emergency support, and Progent does not charge for travel except for urgent support where on-site work is less than 4 hours. Also, Progent applies no registration fee and asks no retainer for services delivered during normal business hours. Many support organizations demand large minimum fees or bill in increments of a quarter hour or longer. Progent's one-minute pricing granularity avoids major bills for fast fixes. Another benefit of granular billing is that your company are not tempted to allow incipient problems to stay unaddressed until they become major ones. Learn additional information about Progent's value pricing for IT outsourcing.

  • Comprehensive Documentation of Network Support
    Progent has developed a comprehensive service reporting system that records and formats complete documentation for all billed support activities. Unlike some independent consultants or small service organizations who provide scant documentation or specifics of services done, each service delivered by Progent is accompanied by full documentation. Every Progent staff member has use of the support documentation sent by each consultant to each client. The discipline of detailing and archiving support records results in more efficient support and avoids a variety of typical problems such as when a service client is virtually held captive to a consultant who wonít let go of vital service information. Find out more about Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent is committed to knowledge transfer from Progent's support experts to clients. By educating clients to deal with technical issues that are within their comfort zone, Progent is able to focus on providing hard-to-find skills where Progent faces few competitors. Small businesses who work with freelance consultants or who maintain in-house support personnel benefit when Progent transfers knowledge about new technology and proven methodologies to make their networks more robust, protected, and productive. Learn additional information about Progent's knowledge transfer services.

Get in Touch with Progent
In case your Warren, Michigan company needs to contact Progent to find out about network outsourcing, consulting, or technical support, phone 800-993-9400 or go to Contact Progent.

Fast Online Network Assistance
For fast remote technical support, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).

An index of content::

OS X Technical Support Specialist
OS X Troubleshooting Consultants

Progent offers nationwide online help and troubleshooting services for companies who run macOS and OS X environments or whose information systems feature a combination of Apple Mac and Microsoft Windows products. Progent's engineers can provide Apple macOS and OS X clients a variety of services such as desktop support, upgrading to the latest version of macOS from legacy versions of Apple macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone and iPad synchronization and troubleshooting, or migrating to iCloud services. Online IT help offers maximum return for your information technology budget by extending client productivity and shortening the hours billed for network repair services. Sophisticated online support tools and experienced technicians and engineers combine to enable Progent to handle the majority of network issues without squandering time and expense by going to your location. In the vast majority of situations your network problems can be remediated by telephone or through a combination of phone help and online network analysis. Progent can put you in touch with Cisco CCIE network engineers and CISM premier security professionals to help with the most challenging system issues.

64-bit Upgrade Online Support 64-bit Migration Engineers
Aironet 802.11ac AP Migration Configuration Aironet Wireless Access Point Remote Support Services
Microsoft SQL Server 2000 Remote Troubleshooting
Professional for SQL Server Reporting Services

Progentís Microsoft certified professionals can offer small and mid-sized companies advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis package that enables the rapid creation of advanced business programs that can give your business a competitive edge. SQL Server provides core support for XML and can query over the Internet and outside the corporate firewall. In addition to providing consulting, support and problem solving services, Progentís SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your IT network. Progent can also help you migrate from earlier editions of Microsoft SQL Server to SQL Server 2005.

Amazon Marketplace Web Service development Development Firms Amazon MWS programming Design Firms
SQL Server Design Firms
Consultant for SQL Server Reporting Services

SQL Server 2005 offers powerful, standardized tools to IT experts as well as to information workers, lessening the complexity of creating, deploying, administering, and accessing company data and analytical programs on platforms ranging from mobile devices to corporate information networks. The sophistication and integration demands of Microsoft SQL Server 2005 require an IT consulting firm with real-world expertise and wide knowledge in designing and deploying data-driven, comprehensive business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft technology, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.

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Best Microsoft SharePoint Server 2013 Technical Consultant Chesapeake Virginia Chesapeake Microsoft SharePoint 2010 Remote Consulting
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Service Reporting Technology Consulting Services
Service Database Remote Troubleshooting

Progent uses a sophisticated support reporting system that records and organizes complete documentation for all billed services. Unlike many freelance consultants or local support organizations who provide scant documentation or specifics of services performed, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the service reports sent by every staff member to every customer. The practice of documenting and archiving support records results in more efficient support and avoids a variety of common problems such as when a support client is virtually held hostage to a consultant who refuses to let go of vital service information.

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BlackBerry Synchronization Server Migration Specialists Networking Consultancy for BlackBerry BPS in Union Square
Microsoft Office Network Design and Consulting
Information Technology Consulting Firms for Microsoft Windows

Progent's pricing policy is to bill for online support and on-site visits by the minute. As a result, you are billed just for delivered support. Progent does not impose a higher rate for after-hours or priority service, and within California or in regions where Progent provides on-premises support, Progent does not charge for travel time except for emergency support where on-site work is less than four hours. In addition, Progent imposes no startup fee and asks no monthly commitment for services delivered during normal business hours. Many support firms impose substantial minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with big invoices for quick repairs so you will not be tempted to allow minor problems to stay unaddressed.

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Microsoft Excel for Mac Computer Consultant
Microsoft Excel for Mac Onsite Technical Support

Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most popular office productivity programs. Progent's Apple-certified Mac consultants can help you set up Microsoft Office for Macintosh on a multi-vendor network combining Apple OS X and Windows-powered platforms so that Macintosh users can access the latest features in Microsoft Word, Excel, PowerPoint and Entourage in order to share data and system resources with colleagues who run Windows. Progent's engineers have experience with both Mac and Windows technology and can support environments that combine Mac with Microsoft Windows systems with complete resource sharing, or networks which carefully restrict sharing between Mac and Windows users.

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CISSP Cybersecurity Team CISSP Security Consulting
Juniper Junos BGT Computer Security Specialist
Consultant for Juniper Junos Network and Security Manager

Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

Cisco Computer Help Network Architect Firms
Fortinet NGFW Firewalls Technology Consulting Services
Fortinet Firewall Application Control Network Engineer

Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in offering top throughput for SSL/TLS inspection. Progent's Fortinet FortiGate firewall experts can help you to integrate your Fortinet FortiGate security appliances to protect your digital assets at the network perimeter, within the data center core, at branches, and in the cloud.

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QTS/Herakles Internet Data Center Consultant
QTS Colocation Center Technology Professional

The QTS Data Center is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are now utilizing the QTS Sacramento data center as a colocation facility or if your company is considering migrating your primary or disaster recovery equipment to the Herakles data center, Progent offers a variety of budget-friendly consulting services that include colocation migration, system installation and upgrades, network improvements, project management, virtual server expertise, remote network monitoring, centralized system administration, application development, disaster recovery/business continuity solutions, security evaluation, and the support of Progent's Test Lab.

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Edison, NJ On-site and Remote Support Top Rated Edison, NJ Security Consulting Companies
Exchange 2010 Integration IT Consultants
Exchange 2010 Security Professionals

Progent's Microsoft-certified consultants can deliver low-cost online and on-premises support to carry out your upgrade to Microsoft Exchange Server 2010, generate thorough documentation of your new email system, train your IT staff and users to get them up to speed rapidly on Exchange 2010, and provide continuing administrative consulting and technical help. Progent can also help you upgrade from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.

Email Encryption Cybersecurity Contractor Telecommunications Security Security Consultant
Engineer for VMware VCDX-NV VMware NSX Virtual Networking Consultant Services
Exchange 2007 Consulting Team Exchange Server 2016 On-site and Remote Support Minneapolis, MN
VMware Cross vCenter NSX Consulting
VMware vRealize Orchestrator vRO Specialist

VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and verify a consistent workflow for restoring services rapidly after a breakdown. SRM supports centrally controlled and automated disaster recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also supports non-disruptive testing for site recovery, upgrades and patches and can produce reports to verify complete service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consulting expert to help your organization to design, deploy, test and administer a disaster recovery solution based on VMware Site Recovery Manager.

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SCOM 2012 Technology Consulting
SCOM Management Packs Consulting

Progent's Microsoft-certified consulting experts have more than a decade of background planning, deploying, optimizing and fixing Microsoft SCOM environments and can provide organizations of all sizes advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to watch over your datacenter effectively, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs according to industry best practices for tracking network fabric and both Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive online or on-premises troubleshooting to help you to remediate serious issues uncovered by System Center 2012 Operations Manager.

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Consult for Microsoft Project Server My Sites
Microsoft Project Server Integration Companies

Progent's Microsoft-certified consultants can provide advanced expertise in implementing, managing and debugging all versions of Project Server and can provide a broad variety of affordable online support services based on industry best practices to help organizations of any size to receive all the advantages of this powerful platform. Support services available from Progent include solution design, software configuration and migration, strategies for secure collaboration among local and offsite users, network optimization, and specialized webinar training classes.

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Exchange 2013 Availability Engineer
Exchange 2013 Configuration Network Consulting

Microsoft Exchange 2013 incorporates significant improvements to the capabilities of its predecessor Exchange Server 2010 and introduces powerful innovations as well as a revamped structure. These improvements affect key IT areas such as ease of administration, high availability (HA), compliance, operational costs, collaboration, scalability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to evaluate the possible advantages of upgrading to Exchange Server 2013, create a cost-effective validation and rollout strategy, and educate your IT team to manage your Microsoft Exchange 2013 solution. Progent can also provide affordable online support and management for Exchange Server 2013.

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Online Technical Support for SCCM Device Management
SCCM Distribution Point Network Consultant

Configuration Manager automates application and device provisioning at scale, simplifies security and compliance settings management, inventories network resources, guards against company data leakage, performs network health monitoring, allows secure self service, and delivers a common control mechanism for administering mixed-OS networks running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration specialists can assist businesses of any size with any aspect of planning, implementing, operating and repairing a System Center Configuration Manager deployment for on-premises, cloud, or hybrid environments.

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Internet Service Provider Selection Technology Professional
Internet Connection Consultant Services

Progent can provide the cost-effective support of online Internet connectivity experts to assist your company to assess or enhance your Internet services so your Internet access solution matches your business requirements. Services provided by Progent include assessment of your existing bandwidth utilization, vendor and service plan analysis and selection, network provisioning, and overseeing a smooth switchover to a new ISP and/or service plan. Network provisioning can include optimizing existing routers and switches and deploying new ones, implementing firewalls, and designing dependable Border Gateway Protocol architectures.

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Troubleshooting for Windows Server 2012
Microsoft Certified Windows Server 2012 Storage Spaces Integration Support

Progent's Microsoft-certified consultants can help you to assess the advantages of Windows Server 2012 R2 for your company, create test systems and migration plans, tune your network infrastructure for local, multi-location, cloud-based, and partial-cloud datacenters, educate your IT support staff, develop a corporate-wide security strategy, automate network management, help with application development, and build and validate a disaster recovery/business continuity plan.

Microsoft Exchange 2010 Small Business Specialist Computer Support for Microsoft Exchange
Microsoft Exchange 2000 Upgrade Network Engineer
Microsoft Exchange 2000 Remote Troubleshooting

Progent is one of the most qualified information technology consulting firms for integrating email and messaging solutions powered by Microsoft Exchange 2000. Progent specializes in helping small businesses get the full advantages of Exchange 2000 under typical scenarios such as updating from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 support.

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Progent Management Consulting Company
Progent Management Migration Consulting

Progent's management team consists of seasoned professionals with years of experience delivering computer consulting, technical support, and long-term information system planning to businesses ranging from startups to Fortune 500 companies. Great service calls for great people, and Progent is proud to have assembled a management staff able to provide businesses with the top service value available anywhere.

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Forefront Network Inspection System Troubleshooting
Consultant for Forefront Threat Management Gateway 2010

Microsoft Forefront Threat Management Gateway is based on the powerful security technologies of ISA Server 2006 and offers a centrally administered web gateway that acts as a single-server platform for an array of security features including an application and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network management, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes advanced web security logging and reporting capabilities, permits customized reports generated by Microsoft SQL Server, integrates with Active Directory to streamline policy enforcement, and can be installed as a virtual machine to lower costs and improve availability. Progent's Microsoft engineers can assist you to plan and execute test and production implementations; interface Microsoft Forefront Threat Management Gateway with Windows Server 2008, Active Directory, Microsoft SQL Server, Exchange Server 2010, and SharePoint; install Forefront Threat Management Gateway 2010 to run on a virtual server with Microsoft Windows Hyper-V; and provide ongoing consulting and repair services. Progent can also assist you to migrate smoothly to Microsoft Forefront Threat Management Gateway from any version of ISA Server.

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Exchange 2013 Upgrade Network Consultants
Exchange 2013 Migration Computer Consulting

Exchange 2013 incorporates major enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers important innovations plus a redesigned structure. These enhancements affect key areas including ease of administration, availability, security and compliance, operational costs, teamwork, expandability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you understand the potential advantages of migrating to Microsoft Exchange Server 2013, create a cost-effective test and rollout plan, and train your IT staff to manage your Exchange 2013 solution. Progent also offers ongoing remote support and management services for Exchange 2013.

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Chief Information Officer Outsourcing Professional
IT Outsourcing Services Consultants

Progent can provide comprehensive online support for all technologies common to todayís small business information systems and allows you to outsource a variety of strategic, as-needed services including a temporary Chief Information Officer to offer advanced IT design and budgeting capability, a Technical Response Center for help desk services, 24x7 remote monitoring, spam and email-borne virus filtering as a managed service, project management for critical projects like site moves oroperating system upgrades, connectivity consultants for designing fast and robust network infrastructure, security specialists to verify data safety and regulatory compliance, disaster recovery experts to help design business continuity plans, and software programmers to write, customize, or troubleshoot business applications.

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Solaris Remote Consulting Organization
Specialists for Solaris Remote

Progent provides national remote technical support and consulting services for businesses that operate Solaris environments or whose information systems include a mix of Sun Solaris and Microsoft technology. Online network consulting provides maximum leverage for your IT dollar by preserving user productivity and limiting the time charged for computer repair services. Advanced remote access utilities and skilled service specialists and consultants allow Progent to solve most IT problems without wasting time and money by traveling to your location. In the vast majority of cases your network problems can be dealt with by telephone or via a combination of phone support and remote connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISM certified security professionals to assist with the most difficult system problems.

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Planning Phase: Design and Architecture Proposals Outsourcing IT Support
Project Methodology Computer Network Support Company

In performing consulting tasks for enterprise clients, Progent follows a phased approach driven by specified milestones so as to achieve financial, scheduling and technical goals while minimizing productivity disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management standards derived from the leading practices described by the Microsoft MSF methodology which includes requirements definition, design recommendations, test models, design adjustments, and expert implementation. All facets are recorded to provide a detailed summary of technical services delivered and to assist in ongoing network support.

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Troubleshooting for High-Availability Systems
IT Consultants for Disaster Recovery

Progentís Disaster Recovery/Business Continuity consultants have in-depth experience helping small businesses to reduce system downtime by offering cost-effective online consulting support for disaster recovery/business continuity planning, fault-tolerant IT design, backup/restore solutions, and non-disruptive system maintenance. Progentís business continuity experts can assist your company to develop and validate a sensible business continuity plan that matches your business goals and IT budget. Progentís disaster recovery engineers can help you to design, implement, and maintain resilient technologies such as non-stop Internet access, virtualized servers, fail-over clustering, network load balancing, continual online backup, and multi-location hot backup centers.

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Upgrade Consultant for Windows Server 2000
Windows 2000 Server Online Support

Progent's certified Microsoft Windows 2000 consulting staff can show you how to optimize the capability of your current Windows 2000 Servers and can streamline system administration, provide technical support and troubleshooting, and strengthen security. Progent can also show you how to create, justify, and implement a plan to migrate from Microsoft Windows Server 2K to Microsoft Windows 2003 Server. Progent is expert in setting up pilot programs to reduce the technical risk associated with moving to Windows Server 2003 by identifying potential hardware and application compatibility problems.

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SQL Server 2017 and Hyper-V Consultant Services
IT Consulting for SQL Server 2017 and Excel

Progent's Microsoft-certified SQL Server 2017 consultants can help your business to evaluate the business advantages of upgrading to SQL Server 2017 and can assist you to design and implement a smooth migration of your current SQL Server environment to any deployment model including onsite, cloud-based, or hybrid. Progent's SQL Server experts offer online or on-premises support services ranging from as-needed architecture assessment or debugging to end-to-end project management and co-management to ensure your SQL Server 2017 initiative is successfully completed on schedule and within budget.

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Hosting Support and Integration
Technology Consulting for Colo

Progentís colocation center support services are intended for businesses with equipment located at Internet Data Centers or data center collocation hosting sites and in need of on-demand in-person help at the colocation facility plus remote support from Microsoft and Cisco Premier experts. Progent offers a full array of Internet Data Centers and data center and co-location support services including network architecture analysis, Windows and Linux server installation and maintenance, troubleshooting for server and telecommunications infrastructure, development and installation of fault tolerant configurations, defining and deploying layered security defenses, firewall integration and troubleshooting, configuring load balancing solutions, and creating high-availability server and storage cluster systems.

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Outsourcing for UNIX Linux Integration
Smartphone Synchronization Server Help
Smartphone Synchronization Solutions Provider

Progent's remote access and smartphone synchronization specialists can assist your business to plan and configure secure access solutions for remote desktops, notebooks, and wireless handhelds so they work seamlessly with your IT network, enabling you to improve the productivity of your remote workers.

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UNIX, Windows Consultant

Progent's UNIX platform consulting services provide small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of experience provides you with a convenient one-stop consulting firm to show you how to create and maintain a secure and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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Support and Help for Microsoft Proxy Server
Technical Support for ISA 2000 Server

Progent's certified ISA Server 2004 consulting experts have long backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for IT networks with multiple sites, remote users, and line-of-business web applications. Progent's Microsoft Firewall experts are available to assist your company in designing and implementing an installation of ISA Server 2000 or ISA 2004 Server that supports your network security needs without overly restricting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date editions of ISA Server.

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Altaro VM Backup Testing IT Consulting
Remote Consulting for Altaro VM Backup Testing

Altaro VM Backup offers small and mid-size businesses a dependable and affordable solution for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud environments and also supports cost-effective backup to Azure storage. Top capabilities include industry-leading Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection with backup intervals as short as five minutes for minimizing your Recovery Point Objective, advanced encryption, granular restore options for specific files and emails, extensive support for Windows Server CSV and vCenter for managing large-scale deployments, and support for Microsoft Volume Shadow Copy Service to back up live VMs with zero downtime. Progent is a certified Altaro partner and offers a broad range of services to assist you to design, install, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup software.

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Microsoft Exchange 2016 Upgrade Planning Online Technical Support
Exchange 2016 Migration Technical Support Services

Progent can help your business in all facets of your migration to Microsoft Exchange Server 2016 including planning high availability system topology for a local, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your virtual machines, mailbox databases and logs; configuring hardware load balancing for high-availability client access services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; creating SSL certs; performing client integration with Office desktop or Office 365; and setting up Outlook on the web.

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Threat Management Gateway 2010 Support and Integration
Threat Management Gateway Integration

Forefront Threat Management Gateway is based on the proven security technologies of Microsoft ISA Server 2006 and offers a centrally managed web gateway that acts as a single-server solution for a variety of security features including an application layer and network layer firewall, URL filtering, antimalware, intrusion protection, reputation services, VPN control, plus HTTP/HTTPS inspection. Forefront TMG 2010 includes advanced web security logging and reporting capabilities, allows custom reports powered by Microsoft SQL Server, works with Active Directory to simplify policy enforcement, and can be deployed as a virtual server to cut costs and improve recoverability. Progent's Microsoft-certified engineers can assist you to plan and carry out pilot and production implementations; interface Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008, AD, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; install Microsoft Forefront TMG 2010 to run on a virtual server with Windows Hyper-V; and provide ongoing consulting and repair services. Progent's consultants can also assist your organization to upgrade economically to Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.

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ISA 2000 Server Professional
Internet Security and Acceleration Server Professionals

Progentís Microsoft certified professionals provide small and medium sized businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can protect your business network from attack by external and internal threats. Forefront Threat Management Gateway and ISA Server provide deep inspection of Internet protocols such as HTTP, which allows these products to uncover many attacks that can elude traditional firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your IT protection through expert planning and integration of Forefront TMG and ISA Servers. Progent's Microsoft-certified engineers can help your company to install Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or migrate from ISA Server environments to Microsoft Forefront TMG.

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Fortinet 2000 Series Firewalls Computer Engineer
Fortinet 90 Series Firewalls IT Consulting

Fortinet FortiGate next-generation firewalls are leaders in offering top performance for SSL/TLS inspection. Progent's Fortinet firewall consultants can assist you to configure your Fortinet firewalls to protect your IT assets at the network edge, within the data center core, at branch locations, and at the cloud edge.

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Office 365 PST migration Consultant
Office 365 hybrid solutions for Exchange Technology Consulting Services

Microsoft has made a strong effort to enable seamless hybrid networks that combine Office 365 and local Exchange deployments. This permits you to have specific Exchange mailboxes located on your corporate datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consultants can assist your organization with any facet of designing, integrating and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can provide as-needed support to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is completed on time and on budget.

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Security Management Professional
Consultant for CISM Certified

Progent offers the services of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee defines the basic capabilities and global standards of performance that IT security managers are required to learn. It provides executive management the confidence that those who have earned their CISM credential have the experience and knowledge to provide effective security administration and support services.

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IT Outsourcing Engineer
Small Business IT Outsourcing Services

Progent is structured to deliver comprehensive remote consulting for all major technologies common to small business IT systems and offers an array of vital, on-demand services including a part-time CIO to offer advanced planning and budgeting capability, a Technical Response Center for help desk support, 24x7 remote monitoring, spam/virus protection as an outside-the-firewall service, best-practices project management for critical projects like site moves orOS upgrades, Cisco-certified experts for building and maintaining fast and reliable infrastructure, certified security specialists to ensure data protection and compliance, disaster recovery specialists to design and document business continuity plans, and software developers to create, customize, or repair mission-critical applications.

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Home Based Microsoft Consultant Subcontractor Jobs
Subcontractor Job for Benefits for Microsoft Consultant

Progent's compensation structure is built on revenue sharing, so similar to working as an independent consultant, your income is directly tied to your generated revenue. Certain Progent consultants focus on quality of life and choose to consult at an easy pace, utilizing our flexible schedule to follow individual pursuits like mountain biking, car racing, skiing, fishing, travel, or spending private time with family and acquaintances. Other consultants take advantage of the opportunity to earn major dollars via hard work and extended hours. Progent fully supports either end of the spectrum plus any point in the middle.

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