Professional Remote Help for Warren, Michigan Computer Networks from Certified Engineers
Small companies have typically been ignored by major IT service firms. Some small businesses allow themselves to grow dangerously reliant on freelance engineers or small support organizations who don't have the size or comprehensive skill sets to react promptly or efficiently to technical emergencies. Still other small companies resort to mass-market service providers that employ personnel trained to offer by-the-numbers solutions to common issues but who do not have the background and versatility to deal with the diversity of configurations and absence of standardization that characterizes small business IT networks.

Progent's time-tested methodology for delivering affordable and successful network support to small businesses has made Progent one of the most respected Microsoft-certified IT consulting organizations in the industry. Progent has delivered remote support to businesses in every state in the United States (See Progent's customer testimonials).

For medium-size and enterprise businesses, Progent offers co-sourcing and project management support to add to the skills of your in-house IT service team. Co-sourcing can cut costs and help meet schedules for major projects like application design and development, disaster recovery planning and testing, network security evaluations, merging datacenters, or technology migrations.

Progent can in addition offer access to accredited consultants to assist your company to design and implement your cloud computing strategy.

Key Technologies Serviced by Progent's Consultants for Businesses in Warren, Michigan
Progent's nationwide group of industry certified experts provides assistance for virtually all aspects of network technology deployed by businesses of all sizes. Practice areas supported by Progent in and around Warren include:

Support Delivery Alternatives Available for Warren, Michigan Companies
Progent offers a variety of alternatives for providing small companies with affordable IT services for technical support, consulting, hosting services, and network management. Progent's model for delivering computer support is based on the Call Center structure common to larger IT groups. Progent's Help Desk Support Mechanism promotes fast support, thorough service documentation, consistent follow-up, and tight cost monitoring for an array of network support delivery alternatives that include online repairs, on-premises support, high-end consulting, plus server hosting.

  • Remote Support
    Progentís Technical Response Center offers emergency and routine online service for Microsoft Windows, Linux, Apple OS X, and Cisco-based environments in the U.S. and globally. Progent's certified support experts can assist customers to analyze and repair network problems without the cost or delay of in-person service calls. The experience of Progent's IT engineers allows them to resolve the majority of IT issues quickly. For the most complex problems, Progent's breadth of expertise makes it possible to escalate trouble tickets to world-class specialists. Progent offers a convenient, web-accessible registration process for first-time customers to accommodate urgent situations and Progent charges per minute with no startup charges or minimums, so you pay only for the help you get. Experts you can access online include Cisco-certified CCIE network engineers, Microsoft-Premier MCSEs, and CISM-certified security engineers. Find out more information about Progent's online network support expertise.

  • On-site Service
    Progent provides onsite computer assistance for registered clients in major metropolitan areas in the U.S. Progent's on-site service personnel can work in conjunction with Progent's online service engineers to give small companies the ideal combination: onsite support technicians when you need them as well as the on-line expertise of Progent's seasoned staff of IT consultants, security specialists, and business application programmers. The response time for on-site support visits is usually under 24 hours. Progent requires no sign-up or retainer charge for registering as a Progent customer for on-premises support. Learn more about how and why to register for Progent's onsite computer support.

  • Phone Support
    Progent's Standard Help Desk Services provide small businesses an end-to-end service desk solution that manages all facets of online desktop support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and management reports. Progent provides service desk support at a substantial discount from Progent's regular Level 1 desktop service rates, and Progent offers the additional option of fast as-needed escalation to subject matter experts to resolve complex issues. To learn more, visit Online Help Desk Services.

  • IT Consulting Services
    Progent provides small companies affordable access to world-class consultants who can provide help with critical products and technologies including
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server expertise, Cisco network architecture, network security engineering, high availability it system engineering, server virtualization solutions, plus configuration, customization and support for small business software including accounting, ERP and MRP, management reporting, CRM, and productivity packages. Progent can provide assistance with short-term projects including office relocations and massive system migrations, longer term projects such as business analytics application development and customization, database application development and DBA services, and web development, continuing services such as Microsoft System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting services for IT infrastructure health monitoring and network administration, or emergency response like data restoration and malware cleanup.

  • Application Server Hosting
    Progent can host critical applications such as Exchange and Microsoft SQL to provide small and midsize businesses with higher levels of availability, security, and performance than is possible using the class of internal data center that is realistically affordable for most small businesses. Because Progent utilizes the same data centers that host the gear of some of the world's largest information technology organizations, Progent can eliminate the investment in creating and maintaining the systems needed for world-class environmental control, electrical failover, and redundant Internet access. For hosted application servers, Progent can also ensure that upgrades and service packs stay updated, security and efficiency is constantly tracked, and systems are consistently backed up and available for full and rapid recovery. Learn more about Progent's hosting for Exchange Server and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides comprehensive hosting services for all of a small organization's production servers in a setting that not only provides the top degree of availability and extensibility but that is also convenient for clients to migrate to another support provider or to move internally whenever your circumstance calls for it. Progent's Private Cloud hosting service is founded on tested virtual server techniques that permit small businesses with mixed environments to save dramatically on the expense of hardware, infrastructure maintenance, and network administration while getting enterprise-class dependability and an unprecedented degree of vendor flexibility. Unlike conventional Software as a Service hosting models, Progent's Private Cloud Hosting Service encompasses all server-based software in one centrally managed solution, can support the mixed- platform and loosely standardized networks typical of small companies, and keeps ownership of the software in the customer's possession so that migrating to a different virtual host is fast, safe, and affordable. This avoids becoming a captive to a specific hosting provider while still providing all the economies related to ASP and SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Support
    Progent offers advanced remote consulting to help organizations of any size connect their IT infrastructure with leading public clouds including Azure and Amazon Web Services (AWS). Progent can assist you to plan and manage hybrid environments that support Windows and Linux systems and apps in either cloud-centric systems or in hybrid architectures that seamlessly combine local IT assets as well as public cloud services. To help you to incorporate public cloud services with networks, Progent can provide a range of cloud migration support services such as Office 365 integration with on-premises Exchange, Azure planning and integration consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has more than 15 years of experience delivering high-level consulting expertise remotely, and Progent can help you successfully carry out your cloud integration initiatives quickly and within your budget.
Progent's Flat-rate Managed Services for Remote IT Management
Progent's low-cost ProSight line of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services available from Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior machine learning technology to defend endpoint devices as well as physical and virtual servers against new malware attacks like ransomware and file-less exploits, which routinely get by legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a single platform to address the entire malware attack lifecycle including protection, infiltration detection, containment, remediation, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Endpoint Protection
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver economical in-depth protection for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, device control, and web filtering through cutting-edge technologies packaged within a single agent accessible from a unified console. Progent's data protection and virtualization experts can assist your business to plan and implement a ProSight ESP environment that meets your organization's specific requirements and that helps you demonstrate compliance with government and industry data security regulations. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent attention. Progent can also help your company to install and test a backup and restore solution like ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup
    ProSight Data Protection Services from Progent provide small and mid-sized organizations a low cost end-to-end solution for secure backup/disaster recovery (BDR). For a low monthly rate, ProSight DPS automates and monitors your backup activities and allows fast recovery of vital data, applications and VMs that have become lost or damaged due to component breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's cloud backup specialists can provide advanced support to configure ProSight DPS to to comply with regulatory requirements like HIPPA, FIRPA, and PCI and, when needed, can assist you to restore your critical information. Read more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller businesses to diagram, track, optimize and debug their networking appliances like routers and switches, firewalls, and access points plus servers, printers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network diagrams are always updated, captures and displays the configuration information of virtually all devices on your network, tracks performance, and sends alerts when potential issues are discovered. By automating time-consuming network management processes, ProSight WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, finding devices that need important updates, or identifying the cause of performance bottlenecks. Learn more about ProSight WAN Watch infrastructure management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that uses the technology of top data security vendors to provide web-based control and world-class security for all your inbound and outbound email. The powerful architecture of Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from making it to your security perimeter. This decreases your vulnerability to external attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a deeper layer of inspection for inbound email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also assist Exchange Server to track and safeguard internal email traffic that stays within your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running at peak levels by checking the state of vital computers that power your business network. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your designated IT staff and your assigned Progent engineering consultant so that any potential issues can be resolved before they have a chance to impact productivity Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the customer owns the data, the operating system platforms, and the apps. Since the system is virtualized, it can be moved easily to a different hosting environment without a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and safeguard information related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and organizing your IT documentation, you can eliminate up to 50% of time spent searching for vital information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether youíre planning enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you require as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size businesses to get an unbiased assessment of the health of their network. Based on a selection of the leading remote monitoring and management tools in the industry, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits help you see how closely the configuration of your core infrastructure assets adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits like a more manageable Active Directory (AD) system. Both versions also come with a year of advanced remote network monitoring and management. Advantages can include simpler management, improved compliance with data security requirements, higher utilization of network assets, faster problem resolution, more dependable backup and recovery, and increased uptime. Read more information about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service based on a phone interview with a Progent backup/recovery consultant. The interview is designed to help evaluate your organization's ability to block or recover quickly following an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to gather information concerning your existing antivirus tools and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to build an efficient security and backup/recovery environment that aligns with your company's needs. For more information, see The ProSight Ransomware Preparedness Report Service.

Why Progent Offers the Right Alternative for Warren, Michigan Small Businesses
Progent's size, depth of information technology expertise, and familiarity with corporate IT support allow small and midsize companies to avoid the problems associated with excessive reliance on small service organizations or individual engineers.

Working with Progent allows your business to:

  • Avoid Excessive Reliance on Freelance Support Consultants
    For IT support, smaller companies sometimes rely excessively on individual engineers. Though freelance service providers have lower expenses than more substantial IT service firms and can typically bill nominally smaller rates, individuals are occasionally spread too thin to react quickly to urgent situations. If an independent consultant is busy with another client, sick, on travelling, or in class, the absence of replacement staff may require your business to wait for help in case of a crisis. As your small business grows, system downtime or problems with line-of-business applications become more expensive. The dollars you believed you were conserving on an independent consultant can evaporate quickly because of lower output. Also, when independent engineers confront new problems, the lack of a big engineering team to depend on for advice forces them to train on the job while your business ends up footing the costs for their continuing training.

  • Gain Access to Certified Professionals in Complex IT Solutions
    The majority of small service firms or independent consultants focused on small business network consulting may excel at delivering connect-the-dots fixes but lack the background to deal cost-effectively with complicated network configurations that have a variety of operating systems, multiple offices, Voice over IP implementations, mobile workforces, interconnected accounting and operational applications, eCommerce, and specialized line-of-business applications. Progent's background with worldwide companies and Progent's extensive team of experts can be valuable to your business because big-company networks are characteristically complicated, integration problems demand in-depth knowledge in numerous technical disciplines, and reaching a high level of robustness, reliability, and protection requires industry-tested best practices.

  • Create a Firm Basis for Seamless Growth
    Small businesses typically start with an IT system implemented on a tight budget. Without a strong basis, a series of band-aid fixes commonly get tossed onto of a weak foundation. As a company grows, stability and expandability problems can obstruct the productivity of the business. Such environments need proper assessment, intelligent strategic analysis, and in-depth expertise to migrate to a network environment that can act as the solid basis to handle critical business requirements and ease downstream growth.

  • Team with Solution Finders, Not Product Resellers
    Smaller businesses need direction and education to work through an ever more complex maze of technology options available for enabling business growth and improving efficiency. Businesses do not need a network engineer or support firm that tries to sell them a product. Progent eliminates conflicts of interest by not reselling hardware and software. Progent sells services and expertise only. This allows Progent to match technical support with the genuine interests of customers. Combining IT support and product selling can result in a conflict where the proposed solution is based on a preselected vendor instead of being based on the true requirements of a small business.

How to Contact Progent
If your Warren, Michigan company needs to contact Progent to ask about IT outsourcing, consulting, or tech support, call 800-993-9400 or refer to Contact Progent.

Fast Remote Network Assistance
For fast remote assistance, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



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Progent's Microsoft consultants can provide in-depth support in deploying, managing and debugging all versions of Microsoft Project Server and can deliver a broad range of affordable online support services based on proven best practices to assist businesses of any size to receive all the benefits of this leading platform. Support services offered by Progent include solution design, installation and migration, setting up secure file and status sharing among local and offsite users, network infrastructure optimization, and specialized online training classes.

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Progent provides clients the services of consultants who have earned some of the computer industry's most prestigious certifications. Progent thinks that clients deserve to know that their computer support consultants have formal training plus broad practical backgrounds so that Progent's clients can engage Progent's service with confidence. In many cases, vendor credentials such as the Cisco Certified Internetwork Experts (CCIE) confers privileges for substantially better vendor support than is available to non-certified consultants, allowing Progent to deliver customers a better level of IT service. In other cases, major certifications such as CISA or ISSAP for network security can help enterprise customers to demonstrate compliance with regulatory requirements by using the services of accredited industry professionals.

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Progent offers the guidance of a CRISC-certified risk management consultant to help you to plan and implement an enterprise risk management solution following best practices promoted by CRISC and crafted to align with your organization's risk tolerance, business objectives, and budgetary guidelines.

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Progent's Juniper-certified network engineer can help your company to design and implement Juniper Firewall and VPN technology, enhance and troubleshoot your network infrastructure, and migrate efficiently from outdated devices to current versions. Progent's Junos OS consultants can also provide support for Juniper's premiere network operating system to help you to simplify the administration and strengthen the protection of your Juniper VPN devices and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software platforms and can help you manage networks that incorporate a mix of Juniper's software platforms.

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E-Mail Guard is Progent's affordable anti-spam and antivirus service that offers small companies enterprise-quality protection against spam, viruses, DHA attacks, and other types of e-mail-based attacks on IT networks. E-Mail Guard is powered by Postini's perimeter management technology, a sophisticated library of web-based antispam and virus protection services that ward off email attacks before they can penetrate the company firewall. Perimeter Manager also lets administrators monitor and manage their email systems, irrespective of server vendor, hardware type, or data center location.

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Progentís high availability inter-site connectivity and fault tolerant system infrastructure engineers can help small organizations achieve non-stop Interoffice connectivity through redundant system architectures featuring automatic failover. Progentís Cisco Certified Internetwork Experts can design and deploy fault tolerant Inter-office networks supported by non-stop EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connectivity and transparent fail-over can provide economical 24x7 interoffice connectivity.

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Wi-Fi Site Survey Technology Consulting

Progentís Wireless Site Survey helps you to plan and install a wireless network customized for your environment, providing your business a WLAN that has the reception, performance, capacity, Quality of Service, data protection, and hand-off capability your company requires. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more comprehensive on-premises service.

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ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller businesses to diagram, monitor, enhance and debug their connectivity appliances such as routers, firewalls, and access points plus servers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are kept updated, captures and manages the configuration of almost all devices connected to your network, tracks performance, and generates alerts when potential issues are discovered. By automating complex management activities, WAN Watch can cut hours off ordinary tasks like network mapping, reconfiguring your network, finding devices that need important software patches, or isolating performance problems.

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Progentís Wireless Consulting Services provide a fast, economical way for businesses of all sizes to configure, manage and repair cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to design and install appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

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Progent can give you access to experts who can customize your Microsoft Business Solutions ERP, MRP, and financial system packages to match your specific company needs. Progentís Microsoft-certified consultants provide expertise in Microsoft Dynamics AX ERP Software, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also provides custom e-Commerce consulting support for secure, corporate-wide resource sharing plus integration with CRM applications.

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Progent offers organizations of any size enterprise-class network remote or in-person consulting for information systems powered by Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified network consulting experts also can provide security consulting for businesses varying in size from the small office to the worldwide enterprise.

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Progentís Microsoft-premier consultants can assist you to enhance your desktops from 32 to 64 bits. Progent can assist your company to calculate the risks and benefits of migrating to 64-bit desktop processing, design an affordable upgrade strategy that reduces business interruptions, and provide inexpensive, professional online support to aid your company to configure 64-bit desktop software and applications on your current computers.

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Progent's Windows Server 2016 disaster recovery experts can help you to plan and deploy a disaster recovery solution built around Microsoft's most advanced Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using industry-standard equipment, VM Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, economical creation of a failover cluster quorum arbitration point.

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Progentís professionals offer expertise in a variety of disciplines relevant to mobile connectivity including network infrastructure, Activesync, wireless protection, mobile e-mail, Microsoft Windows Mobile, RIM Blackberry, and wireless software programming. Progent's Microsoft and Cisco certified professionals can save your business work and money by using their wireless experience to help you select and integrate wireless networking technologies that make sense for your business. Progent can also optimize your IT architecture so that wireless appliances perform better.

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Progent can assist your business in any and all phases of your migration to Exchange 2016 such as designing HA architecture for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V design; specifying storage capacity required for your virtual machines (VMs), databases and log files; setting up hardware load balancing (HLB) for high-availability client access services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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Progent provides small and mid-size companies professional consulting for Intrusion Protection products and IPsec VPN solutions from leading firewall and Virtual Private Network security companies including Check Point Software, Juniper, and Symantec. Progent can help you design a comprehensive security plan and select the right technologies from a variety of vendors to support your security goals while staying within your spending restraints.

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Progent's Power BI consultants can help your business to plan, install, maintain, update or debug your Power BI environment. Progent can also help you to prep your source data for Power BI visualizations. Progent can help you implement and manage an on-premises, cloud based, or hybrid network model to run Power BI.

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Progent's UNIX family consulting services offer small businesses and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience offers you a convenient single consulting firm to help you build and manage a secure and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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Progent offers the part-time assistance of a seasoned CIO to provide strategic direction to help your company pick and support network technology to meet your current situation and that can be a solid foundation for your growth. Progent's part-time or temporary CIO services provide financial advantages to organizations trying to maximize the impact of their network expenditures but who are without the budget or hesitant to take on another executive-level manager to their full-time staff. Since Progent is vendor-agnostic, with a large team of engineers certified to maintain all leading operating systems and connectivity technologies plus a wide range and business applications, Progent is in a unique situation to provide unbiased recommendations as well as expert technical support for developing IT systems that fit the special needs of your organization.

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ISA Server 2006 Online Support Services

Microsoft ISA 2006 is a multi-functional gateway that provides a fully integrated application layer firewall, VPN, proxy, and Web caching solution for protecting the Internet-facing networks of any organization against a wide variety of attacks. Progent's certified Internet Security and Acceleration Server experts can help you design, cost-justify, test, install, configure and support the any version of ISA Server 2006 on your information system.

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Progent offers cost-effective remote consulting to assist you to design, configure, and troubleshoot any facet of your iOS and Windows integration efforts and is available for short-term jobs to help you get past occasional technical roadblocks or long-term engagements to help you finish large-scale initiatives on time and within budget. Progent has experience in on-premises, cloud-centric, or hybrid networks and can help you build or maintain a highly available, protected and scalable infrastructure that aligns with your computing model. Progent can also provide remote or on-premises training for individuals or groups to help manage and use your iOS devices in a safe, team-oriented ecosystem that optimizes the business value of your IT network.

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Cisco IP phones Remote Support

Progent's Cisco certified network infrastructure experts offer high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.

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Progent's Cisco Meraki Wi-Fi access point experts offer online and onsite support services to assist businesses of any size to design, deploy, manage, upgrade or repair Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help you to configure and manage Cisco's Meraki-based wireless networks for environments that can range from a telecommuter's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco technology including Catalyst and Nexus switches, routers and firewalls to build a seamless network infrastructure that delivers the same access, performance, security compliance, ease of management and availability for wired and Wi-Fi users irrespective of their mobility or computing device.