Immediate, Low-cost Remote Computer Technical Support for Warren, Michigan Small Companies
For over twenty years, Progent has specialized in delivering world-class IT support services to customers with small-company IT budgets. Progent has built a unique service solution that includes a cost-effective, seamless virtual office infrastructure, sophisticated online troubleshooting tools, a substantial pool of engineers certified in a broad array of technical disciplines, a Help Desk service structure that maximizes efficiency and ensures follow-through, a global group of remote troubleshooting professionals, in-person support options for the majority of most zip codes in the United States, and a company culture focused on solving technical problems in the shortest time and at the least cost to clients.

For medium-size and enterprise companies, Progent offers co-sourcing and project management services to reinforce the skills of your internal IT service personnel. This can save money and minimize technical risks for major projects such as software design and development, disaster recover/business continuity preparedness, network security evaluations, office consolidations, or software migrations and upgrades.

Progent can in addition provide the services of certified consultants to help your company to plan and execute a sensible cloud computing strategy.

Key Products and Technologies Supported by Progent's Consultants for Business Networks in Warren, Michigan
Progent's national group of certified support professionals provides support for all aspects of information systems used by businesses of any size. Areas served by Progent in and around Warren include:

Service Delivery Alternatives for Warren, Michigan Companies
Progent has a selection of alternatives for providing small businesses and local governments with affordable IT services for troubleshooting, system architecture, hosting, and IT management. Progent's paradigm for delivering IT support is built on the Help Desk Call Center structure familiar to larger IT support organizations. Progent's Contact Center Support Model ensures rapid support, thorough service documentation, dependable follow-up, and strict expense monitoring across a range of network service delivery options that include online troubleshooting, in-person help, top-level consulting, as well as server and application hosting.

  • Online Service
    Progentís Technical Response Center provides emergency and scheduled online support for Microsoft Windows, Linux, Apple Mac, and Cisco-powered systems in the United States and globally. Progent's certified service professionals can assist customers to troubleshoot and repair hardware and software issues without the expense or delay of on-premises service calls. The background of Progent's IT engineers allows them to resolve the majority of IT problems quickly. For the toughest issues, Progent's depth of expertise allows the support team to escalate trouble tickets to world-class subject matter experts. Progent offers a streamlined, web-accessible registration procedure for new clients to accommodate urgent network problems and Progent charges by the minute with zero sign-up fees or minimums, so you are invoiced only for the assistance you get. Experts you can access online include Cisco-certified CCIEs, Microsoft-Premier MCSEs, and CISSP-certified security professionals. Learn additional details about Progent's remote computer support expertise.

  • On-site Service
    Progent offers onsite technical assistance for signed-up clients in major metropolitan areas in the U.S. Progent's on-site service technicians can operate in tandem with Progent's remote support experts to give small and midsize businesses the optimal solution: onsite service technicians when you require them as well as the remote help of Progent's seasoned team of IT consultants, security professionals, and business application developers. The wait time for in-person service calls is usually under 24 hours. There is no start-up or retainer charge for registering as a Progent customer for onsite support. Find out more details about why to register for Progent's in-person computer support.

  • Phone Support
    Progent's Standard Help Desk Services provide small organizations an end-to-end solution that handles all facets of remote desktop support from initial requests through ticketing, remote desktop control, progress tracking, problem resolution, and management reports. Progent offers help desk services at a substantial discount from Progent's regular Level 1 desktop support rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to handle complex problems. To learn more, refer to Online Help Desk Services.

  • IT Consulting Services
    Progent provides small and midsize companies affordable access to enterprise-class consultants who can provide help with vital technologies such as
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server support, Cisco network design, company-wide network protection consulting, high availability it system consulting, virtualization strategies, plus integration, customization and training for small business programs including accounting, ERP and MRP, management reporting, CRM, and office productivity software. Progent can provide assistance with one-time projects including site relocations and massive software upgrades, longer term initiatives like management analytics software development and support, database application programming and administration services, and web design, continuing support such as Microsoft System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting for IT infrastructure monitoring and system management, or urgent services like disaster recovery and malware removal.

  • Application Server Hosting
    Progent can host key business applications like Exchange Server and SQL Server in order to provide small and midsize businesses with greater levels of reliability, security, and recoverability than is possible using the type of on-site data center that is realistically affordable for the majority of small companies. Because Progent uses the same data centers that host the gear of many of the planet's largest IT organizations, Progent can save you the investment in building and maintaining the infrastructure required for enterprise-class cooling, power backup, and redundant Internet connectivity. For managed applications, Progent can also ensure that patches and service packs remain current, protection and performance is continually monitored, and systems and data files are regularly archived and ready for full and rapid restoration. Learn additional information about Progent's hosting for Exchange and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service provides comprehensive hosting for the entirety of a small or midsize organization's production servers in an environment that not only delivers the top degree of dependability and extensibility but that is also simple for clients to migrate to another support firm or to bring in-house if your circumstance warrants it. Progent's Private Cloud hosting is based on tested virtualization technologies that allow small businesses with multi-vendor environments to benefit dramatically on the expense of capital equipment, system maintenance, and IT administration while getting world-class reliability and an unprecedented degree of vendor independence. In contrast to conventional Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting covers all server-centric applications in one centrally managed solution, can handle the mixed- platform and non- standardized environments typical of smaller companies, and retains control of the software in the client's possession so that moving to a new virtual host is fast, reliable, and inexpensive. This avoids ending up a captive to a specific hosting provider while still providing all the savings associated with SaaS hosting services.

  • Hybrid Cloud Integration Support
    Progent can provide expert online consulting to help organizations of all sizes integrate their networks with popular public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can assist you to plan and administer hybrid environments that support Windows and Linux operating systems and apps in either cloud-only solutions or in hybrid topologies that utilize local IT assets as well as public clouds. To assist you to incorporate cloud services with networks, Progent can provide a range of cloud integration services that include Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure design and deployment consulting, Amazon Web Services (AWS) cloud integration support, Amazon Web Marketing Service programming and debugging, and Google Cloud Platform planning and integration consulting. Progent has more than 20 years of background providing advanced consulting expertise online, and Progent can make sure you complete your cloud migration projects on schedule and within your budget.
Progent's Flat-rate Managed Services for Outsourcing IT Monitoring and Management
Progent's affordable ProSight portfolio of network monitoring and management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. Managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior-based machine learning technology to defend endpoints and servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily get by legacy signature-based anti-virus tools. ProSight ASM protects local and cloud resources and provides a single platform to automate the entire threat progression including filtering, detection, containment, remediation, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
    ProSight Enhanced Security Protection services offer affordable in-depth security for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP provides firewall protection, intrusion alarms, device control, and web filtering via cutting-edge technologies incorporated within one agent managed from a single control. Progent's security and virtualization consultants can assist you to plan and implement a ProSight ESP deployment that meets your organization's unique needs and that allows you achieve and demonstrate compliance with government and industry data protection standards. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for urgent attention. Progent's consultants can also help your company to set up and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.

  • ProSight DPS: Managed Cloud Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable end-to-end service for secure backup/disaster recovery. Available at a low monthly rate, ProSight DPS automates your backup activities and allows fast restoration of vital files, applications and VMs that have become unavailable or damaged due to component failures, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can deliver advanced support to set up ProSight Data Protection Services to be compliant with regulatory requirements such as HIPPA, FINRA, and PCI and, when necessary, can help you to recover your business-critical data. Read more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller organizations to diagram, track, reconfigure and troubleshoot their networking appliances like routers and switches, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are always updated, captures and displays the configuration information of virtually all devices connected to your network, tracks performance, and generates notices when problems are detected. By automating complex network management processes, ProSight WAN Watch can cut hours off ordinary chores such as network mapping, expanding your network, locating devices that need critical updates, or isolating performance issues. Learn more details about ProSight WAN Watch network infrastructure management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the technology of leading data security vendors to provide web-based control and comprehensive protection for all your inbound and outbound email. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to external threats and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a deeper level of analysis for inbound email. For outgoing email, the local security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) technology to keep your network running at peak levels by checking the health of critical computers that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your designated IT management staff and your Progent engineering consultant so that any potential problems can be addressed before they have a chance to disrupt your network Find out more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host configured and maintained by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the client owns the data, the OS software, and the applications. Since the environment is virtualized, it can be ported easily to an alternate hardware environment without a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard information about your network infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your network documentation, you can eliminate as much as 50% of time wasted looking for critical information about your IT network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether youíre making enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size businesses to obtain an unbiased evaluation of the overall health of their IT system. Based on some of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits show you how well the deployment of your core network assets conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits such as a cleaner Active Directory (AD) system. Both versions also include a year of state-of-the-art remote network monitoring and management. Advantages can include lower-cost management, better compliance with data security standards, more efficient utilization of network assets, faster troubleshooting, more reliable backup and recovery, and increased uptime. Learn more about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief interview with a Progent information assurance consultant. The fact-finding interview is designed to help evaluate your company's ability to stop or recover rapidly following an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to collect information about your current antivirus tools and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow best practices to build a cost-effective security and backup environment that aligns with your business needs. For more information, visit Progent's ProSight Ransomware Preparedness Report.

Why Progent Offers the Right Alternative for Warren, Michigan Businesses
Progent's staff size, breadth and depth of technical expertise, and experience with enterprise network support allow small companies to sidestep the pitfalls related to over dependence on small service firms or individual consultants.

Working with Progent's Experts enables your business to:

  • Avoid Excessive Reliance on Individual Consultants
    For IT support, small companies sometimes rely excessively on individual engineers. Though individual service engineers have lower overhead than more substantial IT service organizations and can typically charge nominally lower rates, individuals are often too busy to react quickly to urgent situations. If a freelance engineer is occupied with another client, ill, on vacation, or in class, the lack of backup personnel may require your company to go without help in case of a crisis. As your company expands, system unavailability or problems with line-of-business applications get more expensive. The dollars you thought you were saving on an independent consultant can disappear quickly due to lost output. In addition, when freelance engineers encounter new problems, the unavailability of a big consulting group to fall back on for help requires them to train in place while your company winds up footing the costs for their continuing training.

  • Have Access to Expertise in Advanced IT Solutions
    The majority of small service firms or freelance consultants specializing in small company network consulting are capable of providing routine fixes but lack the experience to deal cost-effectively with complicated network environments that have a variety of operating systems, numerous sites, VoIP implementations, remote clients, interconnected accounting and analytical software, eCommerce, and custom line-of-business software. Progent's background with worldwide companies and Progent's large group of specialists can be valuable to your business because big-company networks are characteristically complicated, integration problems demand in-depth understanding of in many technical areas, and achieving a high level of stability, reliability, and security calls for industry-proven best practices.

  • Build a Firm Basis for Seamless Growth
    Small businesses typically start with a network implemented on a tight budget. Lacking a carefully designed basis, a series of ad hoc repairs often get piled on top of a weak structure. As a business evolves, reliability and scalability problems can hinder the productivity of the business. Such environments require thorough assessment, intelligent business analysis, and broad-based experience to upgrade to an IT environment that will act as the solid basis to meet critical business needs and ease future growth.

  • Partner with Solution Finders, Not Product Resellers
    Small businesses need guidance and insight to work through an increasingly complex array of IT options available for accelerating business growth and improving efficiency. Businesses do not need an IT engineer or service organization that tries to sell them a product. Progent avoids conflicted motives by not selling hardware and software. Progent offers services and expertise exclusively. This allows Progent to match consulting support services with the genuine interests of clients. Combining IT consulting and product reselling can result in a situation where the proposed solution is based on a predetermined technology rather than being based on the true requirements of a small business.

How to Contact Progent
In case your Warren, Michigan business wants to get in touch with Progent to find out about IT outsourcing, consulting, or tech support services, phone 800-993-9400 or see Contact Progent.

Immediate Online Technical Help
For fast remote support, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

24 Hour Blackberry Consultancy Online Consulting BlackBerry BES

Microsoft Certified Expert Application Monitoring Specialist
Biggest Operations Manager Technical Support

Even if your company has a minimal computer support staff and a limited IT budget, your information network can still have the same high reliability and performance that once needed a substantial in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-certified network professionals, the latest network management software for proactive monitoring and threshold alarms, and cost-effective support programs such as a help desk call center to keep your vital network applications and hardware up and running.

24-7 Exchange Server 2010 Computer Consulting in Rockville, Maryland Microsoft Exchange Server 2007 Computer Network Consultant in Rockville MD
24-7 Network Health Assessment Consulting Network Health Audit Services
24-7 Office 2016 Network System Support Consultant Microsoft Certified Partner Network Administration Office 365 Outlook

24 Hour Microsoft Certified Configuration Windows 2012 R2
Remote Support Services Windows Server 2012 R2

Progent's certified consultants can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create pilot environments and migration strategies, tune your network infrastructure for local, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT support staff, develop an enterprise-wide security plan, streamline network management, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.

24-7 Technology Consultancy Firm Cisco Nashville Tennessee Computer Network Consultants Cisco Nashville

Check Point 26000 Firewalls Auditing
Consultant Check Point Sandboxing

Progent's Check Point consultants can help you select and deploy Check Point Software Firewall/VPN software and appliances powered by Check Point Software's security platform to offer an economical and efficient security defense for your corporate network. Progent can also help you integrate other Check Point products including Check Point ZoneAlarm and Check Point Series 80 firewalls with security solutions from other vendors and provide a central source for on-going technical support, maintenance, education, and design services.

24-Hour Maintenance Windows Virginia Virginia Windows Tech Outsourcing
24/7 Consult Exchange Upgrade Microsoft Certified Partner Exchange 2003 to Exchange 2010 Upgrade Consultant Services
24x7 Cisco Small Office Network Consulting in Spartanburg-Greer, SC Spartanburg-Duncan Cisco Migration Firm
24x7 Network Online Technical Support MOM 2007 IT Consultant
64-bit Server Support and Integration 64-bit Processing Specialists
ASA 5540 Firewall Support Services Information Technology Consulting Firewall
ASA and PIX Firewalls Online Troubleshooting Firesight Technical Support Services
Addison, TX Network Specialist 24x7 Addison-Frisco Networking Firms
After Hours Windows Server 2012 Computer Network Consultants Windows Server 2012 R2 Server Integrators Fresno Madera
Aironet Wi-Fi Access Point Network Engineer Aironet AP Management Integration Services

XenApp Virtual Windows Applications Integration Services
Virtual Windows Application Delivery Consultancy

Progent's Citrix consultants can assist you to design, implement, manage, and troubleshoot a virtual application delivery and management solution built on Citrix XenApp. Progent's Cisco CCIE network consultants can show you how to enhance your network for delivering server and client-side applications, and Progent's datacenter support experts can help your organization to manage and maintain an off-site datacenter that offers high uptime, enhanced security, and rapid recovery.

Apple Mac with Windows integration Computer Engineer Top Apple Mac and Windows Professionals

CCNP Expert Certified Consulting Firesight
Online Support Services Firepower

Progent's Cisco-premier CCIE network experts can help your company to maintain your legacy PIX or Cisco ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, deploy, optimize, manage and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services

Auditing CISSP in Omaha, NE Firewall Security Evaluation Omaha
Award Winning BlackBerry Synchronization Small Business IT Outsourcing Firms BlackBerry BPS Consultancies Chesapeake, VA

Juniper Junos CLI Information systems Security Outsourcing
Juniper Junos J-Web Cybersecurity Contractor

Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

Award Winning Small Office IT Consulting Services Houston-Sugar Land Manage Houston, TX

Computer Engineer SQL Server Analysis Services
SQL Server 2014 In-memory ColumnStore Remote Support Services

Microsoft SQL Server 2014 includes major improvements in key areas such as performance, uptime, compliance, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that operates transparently across all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and on-premises consulting services that include planning, deployment, management, remediation, and application development services to enable businesses of any size to achieve maximum business value from their SQL Server 2014 deployment.

Award Winning Windows 10 Migration Information Technology Consulting Firms Windows 10 Provisioning Computer Consultants
Beverly Hills, California Server Support Beverly Hills-Century City IT Outsourcing Companies

Office 365 and Apple iOS Network Engineer
Office 365 migration PowerShell Online Help

Microsoft Office 365 Exchange Online allows you to use cloud-resident servers, mailboxes and associated email infrastructure to lower hardware costs and administrative overhead. You can deploy Office 365 Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid solution that combines both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide affordable online technical support to help your small businesses to evaluate the potential advantages of Exchange Online, plan a network topology that aligns with your business needs and budget, implement a non-disruptive move from your existing Exchange organization to one that incorporates Office 365 Exchange Online, train your IT staff and end users, and deliver ongoing consulting and troubleshooting.

Biggest Computer Consultancy Group Madison, WI Madison, Wisconsin Support Organizations
Biggest Exchange On-site Technical Support New York- Manhattan, The Bronx, Brooklyn, Queens, Staten Island Remote Exchange Small Business Network Consulting Firms New York City, Buffalo, Rochester, NY
BlackBerry BES Technical Consultant RIM Blackberry Consulting
BlackBerry BPS Network Architect Firms BlackBerry Smartphone Small Business IT Outsourcing Group

Solution Provider Cisco Remote Access
24x7 Cisco Remote Access Technology Providers

Progent can assist you to deploy Cisco's infrastructure technology to create a solid foundation for your local, cloud-centric, or hybrid data center and streamline operations in key areas such as compute and storage consolidation, security and compliance, versatility, reliability, and recoverability.

BlackBerry BPS Small Business Computer Consultant Milwaukee Wisconsin Milwaukee County Wisconsin Consulting Organization BlackBerry Desktop Manager
BlackBerry Exchange Computer Consultation Top BlackBerry Enterprise Server Integration Consultant
BlackBerry Synchronization Expert in Beverly Hills-West Hollywood BlackBerry Email Technical Support Organization in Beverly Hills-Bel Air

24-Hour Microsoft Consulting Best Practices Network Support Companies
Urgent Microsoft Consulting Best Practices Systems Consultant

Progentís team of Microsoft and Cisco Premier consultants average longer than ten years of hands-on professional background, in the trenches of network support, performing a broad range of technical tasks for a large array of clients. Each Progent support professional shares a proven set of personal best practices which are combined into shared best practices training that Progent teaches its support team. This ensures that you get not only expert IT help, but also a support engineer with proven methods for applying technical knowledge to solve actual IT problems efficiently.

BlackBerry Wireless Integration Consultant in Atlanta Georgia BlackBerry Wireless Computer Network Companies in ATL
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Boston Computer Consultancy Firms Boston Support Organization
CISSP Security Consultants CISSP Compliance Audit Cincinnati Milford

Windows Failover Cluster Online Help
Windows Failover Cluster Technology Consulting

The server cluster feature set built into the high-end versions of Microsoft Windows Server 2008 is dramatically redesigned to streamline the installation, setup, and maintenance of server clusters that provide improved levels of system availability, security, performance, and versatility. New or improved features include automated cluster Validation, easier setup and installation, improved cluster management, redesigned cluster architecture for increased uptime, hardened security and quorum models, fewer failure points, more disk and RAM capacity, and enhancements for multi-site clusters. Progent's consultants can assist your company evaluate the business benefits of failover clusters, design and implement a deployment, educate your network support staff to manage your cluster environment, provide continuing consulting and support services, and create and test a business continuity procedure.

Charleston County South Carolina Small Office IT Consulting Services BlackBerry BPS BlackBerry Information Systems Firms Charleston Mount Pleasant

Security Vulnerability Evaluation Professional
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Progent has created several network security packages designed to provide larger institutions an independent and thorough security audit from a team of certified security engineers. All Progent's network security assessment bundles incorporate a collection of services including network scans from within and from beyond your corporate firewall, professional analysis of scan results by certified security consultants, production of a paper explaining the findings, plus a live concise executive outbrief and an in-depth interactive outbrief for in-house network administrators.

Cisco CCIE Remote Consultancies Outsourced IT Services Cisco Access Point
Cisco Certified CCIE Server Support Small Office IT Outsourcing Online Cisco Certified CCIE
Cisco Computer Outsourcing Consultant Cisco Software Outsourcing Consultant
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Technology Consulting Microsoft ISA 2004 Server
Integration Services Microsoft ISA 2004 Server

Progent's certified Internet Security and Acceleration Server consultants have broad experience creating corporate security solutions for information systems with many locations, mobile users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size company design and deploy an installation of ISA Server 2004 that meets your information security requirements without limiting your network.

Cisco Management Professional Services IT Service Providers Cisco Firewall
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Cisco Outsourcing Providence, RI, Warwick, RI, Cranston, RI, CITY4, RI Cisco Computer Support Consultant Rhode Island

Services Enterprise hybrid cloud
Microsoft Certified Microsoft Azure hybrid cloud integration Specialist

Progent offers advanced online consulting to help companies connect their information networks with popular public clouds including Azure and Amazon Web Services. Progent can assist your it team to plan and administer cost-effective ecosystems that can include Windows and Linux operating systems and apps in either cloud-only solutions or in hybrid network models that utilize local IT assets as well as cloud services. To assist you to integrate public cloud services with networks, Progent offers a variety of public cloud migration support services that include Microsoft Azure hybrid cloud design and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over 15 years of background providing high-level consulting support online, and Progent can help you successfully carry out your cloud migration initiatives quickly and within your budget.

Cisco Router Computer Consultancy Companies Cisco CCIE Remote Software Support
Cisco Small Business IT Consulting Firm Port of Baton Rouge Cisco Consolidate in Baton Rouge
Cisco VPN IT Consulting Remote Consulting VPN
Cisco VoIP Phones and Unified Messaging Engineer IP Communications Support Services

Microsoft Experts Technology Consulting SQL Server 2017 Cybersecurity
Computer Consultants SQL Server 2017 and Hyper-V

Progent's Microsoft-certified SQL Server 2017 experts can assist your business to assess the business advantages of upgrading to SQL Server 2017 and can help your organization to design and implement an efficient migration of your databases and applications to any network architecture including on-premises, cloud-based, or hybrid. Progent's consultants can provide online or on-premises support services ranging from on-demand architecture assessment or debugging to comprehensive project management to make sure your SQL Server 2017 initiative is carried out on schedule and on budget.

Cisco VoIP phones Online Support CCIE Expert Certified IP-PBX Remote Support Services

Microsoft Hyper-V 3.0 Virtual Server Support and Setup
Professional Hyper-V

Progent's certified professionals can assist you to evaluate the potential benefits of Hyper-V-powered virtualization for your business, conduct pilot implementations to validate Hyper-V's compatibility with your line-of-business applications, evaluate your network and server architecture for optimal performance with virtualization solutions, help you in moving to Microsoft Windows Server 2008 and setting up Windows Hyper-V, train your IT personnel to track and manage Hyper-V, offer expert consulting support for enhancing the protection of your virtual servers, design and validate business continuity procedures that maximize network uptime, and deliver ongoing consulting and maintenance including low-cost remote troubleshooting and turn-key Help Desk services.

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Computer Network Consulting Omaha-Douglas County Omaha Design Company
Computer Specialists Microsoft Exchange 2010 in Scottsdale, AZ Small Business IT Outsourcing Companies Exchange 2010 Server in Scottsdale Arizona

Fault-tolerant system Online Support
Microsoft Experts Non-stop Network Online Help

Progentís Disaster Recovery/Business Continuity (DR/BC) specialists offer in-depth backgrounds assisting small businesses to reduce system downtime by offering cost-effective remote consulting support for disaster recovery/business continuity planning, high-availability IT architecture, data backup and restore systems, and non-disruptive maintenance. Progentís business continuity experts can assist your company to develop and validate a sensible business continuity strategy that aligns with your business goals and budget. Progentís disaster recovery engineers can help you to architect, deploy, and support resilient technologies including non-stop Internet access, virtualization, clustering, network load balancing, continual online backup, and geographically dispersed hot backup centers.

Consult Internet Data Center Emergency Non-stop Data Centers Consulting

Microsoft Operations Manager Remote Troubleshooting
Microsoft Certified Expert Comprehensive Event Management Online Troubleshooting

Progent's Microsoft-certified consulting experts have over 10 years of background planning, deploying, enhancing and fixing System Center Operations Manager solutions and can provide organizations of any size advanced remote or onsite consulting support for SCOM 2012. Progent can assist you to design an architecture for SCOM 2012 servers that delivers the responsiveness and availability required to monitor your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs based on industry best practices for tracking network fabric and Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive online or on-premises troubleshooting to assist you to fix critical issues uncovered by System Center 2012 Operations Manager.

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Onsite Support Remote Support
Onsite Support IT Consultants

For mid-size companies looking for IT consulting services, Progent offers an array of options including local service, on-line assistance, off-site Call Center, round-the-clock support with remote network monitoring, emergency staff augmentation, site relocation support, application development, and expert consulting. For medium-size companies in California or other regions serviced by Progent's onsite consultants, Progent offers professional in-person support for solving network problems rapidly and affordably.

Consulting Services Call Center Management Services Helpdesk Management Services Support and Help

Data Protection Manager 2016 and Exchange Configuration
Data Protection Manager 2016 and Windows Server 2016 Integration Services

System Center 2016 Data Protection Manager (SCDPM 2016) offers automatic backup and simplified restore functions for Microsoft networks. Data Protection Manager 2016 delivers application-aware backup for key platforms like Microsoft SQL, Exchange Server and SharePoint, backs up Windows and Linux VMs, supports VMs hosted by Windows Hyper-V as well as VMware, and integrates seamlessly with Azure for convenient cloud backup and recovery. Progent's Microsoft-certified experts can help organizations of any size to design, deploy, administer, and troubleshoot a multi-site backup/restore solution powered by SCDPM 2016. Progent can help you to upgrade from an older version of DPM or from a legacy system, and Progent can optimize your DPM 2016 environment for on local, colocated, cloud or hybrid deployments. Progent offers remote or onsite consulting expertise and can provide occasional expertise to help you through challenging issues or deliver comprehensive project management or co-management support to help you finish your Data Protection Manager 2016 deployment on time and within your budget.

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SQL Server 2016 Standard Technology Consulting
SQL Server Management Studio Computer Consultants

SQL Server 2016 offers significant improvements in speed, scale, data security, availability, mobile computing integration, and integrated BI. Innovations include PolyBase for processing SQL and NoSQ files simultaneously for data warehousing, R language support, Row-level Security, Mobile Reports, and seamless management of local and cloud-resident operations and services. Progent's Microsoft-certified consulting team can provide remote and on-premises support to help organizations of any size to configure, manage or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager.

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Private Cloud Hosting for Virtual Data Centers Professional
Top Quality Hosting for Virtual Servers Consulting Services

Progent's Private Cloud Hosting and Management service offers complete hosting of a small or mid-size organization's production servers in an environment that gives the maximum level of availability and expandability and is in addition easy to move to another host. Progent's Private Cloud Hosting and Management options are built upon proven virtualization techniques that enable small companies with mixed- platform environments to save significantly on the costs of capital investments, system maintenance, and IT management while achieving enterprise-class fault tolerance and an unprecedented level of vendor flexibility.

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Job Openings Telecommuting Microsoft Consultant
24 Hour Home Based Network Engineer Home Based Virtual Office

Progent is convinced that a well architected and executed information system is a crucial factor for accelerating a firm's success, and we follow this credo in our corporate network environment. Progent has created a fault-tolerant virtual office network that enables our in-house consultants and authorized contractors to deliver fast and efficient support, collaborate closely on sophisticated jobs, and experience professional and private growth from being a member of an exciting company ethos of personal drive and freedom.

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Exchange 2007 to Exchange 2010 Upgrade Consultant
Exchange Server Upgrade Consult

Progent's Microsoft and Cisco-certified network experts can assist you to determine the value of Exchange 2010 for your company and can help your IT staff to design and implement a smooth upgrade to Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange 2007 Server that will offer fast ROI by increasing your workers' efficiency, lowering the expense of equipment and service, simplifying management, and integrating your vital communications technologies.

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Professionals Microsoft Exchange Server Upgrade
Urgent Exchange Server Migration Engineer

Progent's Microsoft and Cisco-certified consulting experts can help your organization to determine the benefits of Exchange Server 2010 for your company and can help your IT staff to plan and implement a smooth migration to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange Server 2007 that will provide fast ROI by increasing your workers' efficiency, cutting the expense of equipment and support, simplifying administration, and consolidating your vital communications technologies.

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Windows 8 Engineer
Windows 8.1 Client Hyper-V Remote Consulting

Progent's Microsoft-certified experts can deliver a range of IT outsourcing and co-sourcing services to help companies of all sizes to deploy, manage, and support environments that incorporate workstations, laptops, tablets, or smartphones powered by Windows 8.1. For enterprise customers, Progent's experienced project management consultants can assist to create testing environments to assess Microsoft Windows 8.1 and plan and execute Windows 8.1 deployment plans based on proven methodologies.

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After Hours Consultant Exchange Server Hosting
Microsoft Exchange Hosting Consulting

Progent's MS Exchange Hosting Support Services offer a world-class data center that features backed-up power and environmental control systems, 24x7 site security and IT support center, plus fault-tolerant connections to tier-1 Internet service companies. Hosted Microsoft Exchange servers are configured as virtual machines for fault tolerance, smooth scalability, and fast recovery. Progent's services include complete incorporation with your business network, access to handheld communication devices, continual tracking of performance and security, spam protection, security update and revision management, Contact Center services, daily backup, and comprehensive messaging administration support.

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Windows and Solaris Remote Support
Windows and Solaris Consultant Services

Progent's UNIX family consulting services offer small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of experience provides you with a convenient single consulting firm to show you how to create and manage a protected and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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Solaris Services
Solaris Engineers

Progent's Solaris platform support experts offer small and mid-size businesses and developers support for administering and maintaining Sun Solaris systems that run with Microsoft-based networks. Progent can give your business contact with Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad range of experience provides you with a convenient one-stop consulting firm to show you how to build and manage a protected and robust cross-platform network and communications solution that allows Solaris and Microsoft coexistence by integrating Windows with major versions of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.

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24x7x365 VMware vRealize Orchestrator vRO Consulting
VMware vRealize Orchestrator vRO Professionals

VMware's NSX virtual network platform enables you to create entire networks in software. NSX allows virtual networks to be deployed instantly and administered with a high level of automation regardless of the physical components used by the underlying IP network. VMware Site Recovery Manager allows automated recovery, application mobility, plus non-intrusive site migration, failback and re-protect. Site Recovery Manager also permits non-intrusive testing for site recovery, upgrades and fixes and can produce reports to verify full service recovery, validate Service Level Agreements and prove DR compliance. When used with VMware's NSX network virtualization platform, VMware SRM can quickly recover the entire virtualized network topology at the secondary site. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM system architect to assist you to design, deploy, test and maintain a DR solution powered by VMware SRM and VMware NSX.

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Office 365 Excel Engineer
Excel VBA Development Companies

Progent's Microsoft-certified Office Excel and Office 365 Excel consultants can provide a wide variety of remote support services to assist your organization to plan, develop, test, install, manage, and debug business applications powered by any release of Excel, including Excel 2016 and Office 365 Excel. Progent can assist your business to upgrade your legacy Excel solutions to the newest versions of Excel, support Excel on iOS-powered iPhones and iPads and Google Android phones and tablets, and resolve compatibility problems between different versions of Office Excel. Progent offers as-needed help to organizations who need a quick fix to a stubborn issue related to Office Excel and Progent can also provide comprehensive project management support for migrating or developing mission-critical applications based on Office Excel. Progent's cost-effective online training for Excel can be customized to address the special requirements of individual users or groups.

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Specialists Meraki MR52 Access Point
Meraki MR66 Access Point Computer Engineer

Progent's Cisco Meraki wireless AP experts provide online and on-premises support services to assist organizations of all sizes to plan, deploy, maintain, expand or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help your business to configure and support Cisco's Meraki-based wireless networks for sites that can range from a telecommuter's home or a remote office to a large campus or a multi-site enterprise. Progent can also help you to configure additional Cisco products such as Catalyst and Nexus switches, routers and firewalls to create a cohesive ecosystem that delivers the same access, responsiveness, security compliance, manageability and uptime for wired and wireless clients regardless of their location or device.

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SharePoint Web Parts Technology Consulting Services
Technical Support Services SharePoint Server 2010

Progent's Microsoft consultants can provide affordable remote support and programming services to help your business to design, deploy, manage, and troubleshoot SharePoint 2010 environments that can involve web sites able to function as portals, extranets, document and media management tools, blogs, data marts, business information systems, enterprise search, Visio-driven workflows, and other tools to support and improve collaboration. Progent can show you how to integrate SharePoint 2010 with MS SQL Server and with other data sources as well as with Microsoft's popular desktop programs including Excel, Word, PowerPoint, and Project. Progent can assist your business to upgrade from previous versions of SharePoint or move a mix of web technologies into a unified and easily managed SharePoint 2010 solution.

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CCIE Certified Firepower Network Consulting
ASA 5500-X Firewall Technology Consulting Services

The latest generation of Cisco ASA 5500-X Series of firewalls with Firepower Services provide substantially more performance than Cisco's previous firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-certified CCIE network experts can help your company to maintain your current PIX or ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, configure, optimize, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.

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Microsoft DPM 2010 Backup Service Consulting Technology Professional Offsite Managed Backup Service
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Immediate School District Exchange Professionals
Local Government Exchange Services

Progent has a long background providing a broad range of remote network consulting and emergency troubleshooting services to local governments and schools across the U.S. Progent is one of the pioneers in delivering expert remote IT support and has delivered network solutions to clients in all 50 states. Remote support eliminates travel costs and resolves problems faster than onsite support.

Microsoft Dynamics NAV On-site Support MS Dynamics NAV Support and Integration
Microsoft Exchange Server 2007 Server Consulting Exchange Small Business Computer Consultant Springfield

Desktop Management Migration
SCCM 2012 Network Security Consultants

Progent's network consultants can help you to automate desktop software update management by providing support for management tools that include Microsoft System Center Configuration Manager 2007, Systems Management Server 2003, and Windows Server Update Services.

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Palo Alto Networks IT Services
Palo Alto Networks User-ID Security Tech Services

Progent's Palo Alto Networks firewall consultants can help you choose, deploy, and manage Palo Alto Networks firewall appliances to create a modern cybersecurity ecosystem that spans your data center and cloud resources and protects any user anywhere with any endpoint device.

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Dynamics GP Power BI Onsite Technical Support
Microsoft Expert Dynamics GP Great Plains Accounting Onsite Technical Support

Microsoft Dynamics GP 2010 accounting is a full-featured business management solution that integrates data and processes across your business, interfaces seamlessly with other solutions, and brings together employees, customers and suppliers unrestricted by time or place. Designed for small to mid-size companies, Dynamics GP 2010 and MS Dynamics GP Release 10.0 provide functionality for financials, management reporting, project management, inventory and order processing, eCommerce, human resource management, customer relationship management, field service, manufacturing, retail, and online business services. Progent can show you how to set up and manage a reliable, secure server and network environment to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains consultants to help your business exploit the full power of Microsoft Dynamics GP/Great Plains 2010.

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On-site Support Microsoft SMS
Integration Services SMS Server Upgrade

Progentís Microsoft consultants offer small and mid-size businesses world-class consulting support for Systems Management Server 2003 and System Center Configuration Manager, Microsoft's standard tools for update and configuration management. System Center Configuration Manager is Microsoft's new name for the update management platform previously known as Systems Management Server. System Center Configuration Manager provides a variety of enhancements to Systems Management Server 2003 such as full automation, integrated Windows Vista Windows Server 2008 support, quarantine support, and device driver management. Progentís Microsoft certified consulting professionals can help you use Systems Management Server or Configuration Manager effectively for automated OS and application software deployment, security patch control, application metering, and software license compliance. Progent's consultants can also help your company to migrate efficiently from Microsoft Systems Management Server to Configuration Manager 2007.

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Remote Troubleshooting Hyper-V 3.0 Shared Nothing Live Migration
Microsoft Hyper-V 3.0 Virtual Server Integration Support

Widows Server 2012 R2 Hyper-V enhances virtualization in key areas including secure multitenancy, agile network infrastructure, cloud support, expandability and performance, and fault tolerance. Progent's Microsoft-certified consultants can assist your business to take advantage of Windows Server 2012 R2 Hyper-V to install and manage virtual servers to reduce IT expenses and enhance availability.

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3504 wireless controller Setup and Support
CCIE Certified 2500 Wireless Controller Integration Services

Progent's Cisco-certified Wi-Fi experts can assist your organization to evaluate the advantages of using Cisco Wi-Fi controllers to manage wireless deployments of any scale. Progent can help you to support and debug your current wireless environment or help you plan and implement a smooth transition from earlier generation wireless controllers to current models.

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Citrix StorageLink Site Recovery Professionals
Citrix Essentials Technology Professional

Progent's Citrix consultants can help your organization to evaluate the business benefits of the various editions of Essentials for Hyper-V, help you to use Citrix management tools with your Microsoft Hyper-V network, and show you how to use Citrix Essentials for Hyper-V to improve the performance, uptime, consistency, and recoverability of your virtual environment while lowering the cost of equipment and operations and streamlining administrative processes.

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Juniper Networks NetScreen Security Firms
Juniper Networks NetScreen Cybersecurity Organizations

Progent's Juniper Networks-authorized NetScreen consultants can help you to install and optimize NetScreen 5000 series routers, upgrade from previous NetScreen products to the latest Juniper technologies, and repair network infrastructure problems in all-Juniper or mixed-vendor systems.

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Professional Azure and SharePoint integration
24-7 Azure hybrid cloud solutions Engineer

Progent can assist you with every phase of Azure cloud integration such as requirements analysis, prerequisites evaluation, system architecture, pre-production testing, implementation, centralized administration, performance tuning, software license management, disaster recovery preparedness, security planning, and regulatory compliance assessment. Progent can help you to set up and debug firewalls and VPN connections so your users can safely access to Azure resources, and Progent's Microsoft-certified consultants can help you set up key Microsoft platforms to run in Azure including Windows Server, Exchange, SQL and SharePoint. Progent can also help your organization to set up a hybrid cloud environment that transparently integrates physical datacenters with Azure-based resources.

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24x7 CCIE Expert Certified Adaptive Security Device Manager Online Support Services
Computer Consultant Firesight

Progent's Cisco-certified CCIE network engineers can help your company to maintain your current PIX 500 or ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, configure, optimize, manage and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services

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Progent is convinced that a carefully designed and implemented information system is a vital factor for enabling any firm's growth, and we apply this credo in our own system infrastructure. Progent has built a fault-tolerant virtual office infrastructure that allows our in-house consultants and authorized contractors to deliver fast and efficient service, collaborate easily on complex jobs, and experience professional and private maturity by acting as part of a dynamic company ethos of self motivation and independence.

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Juniper Junos BGT Security Team
Juniper Junos os Network Consultant

Progent's Juniper Networks-authorized network consultants can assist your company to design and implement Juniper Firewall/VPN technology, enhance and support your infrastructure, and migrate efficiently from outdated equipment to the latest versions. Progent's Junos OS engineers can offer support for Juniper's flagship network operating system to help your business to simplify the administration and strengthen the security of your Juniper VPN devices firewalls, and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS software productss and can help organizations maintain environments that incorporate a mix of Juniper's OS platforms.

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802.11 Wireless LAN Engineer
Wireless Network Consultant Services

Progent can show you how to design, configure, manage, monitor, and repair a viable Wireless LAN infrastructure, recommend sensible technology, and configure wireless access points, bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also show you how to put together a complete 802.11ac wireless network security plan that is well aligned with the security strategy for your overall corporate network.

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Outsourcing Services Microsoft Certified
Microsoft Certified Partner Computer Consulting Firm

Progent is a Microsoft Certified Partner and has earned special competencies that include Information Worker Solutions. Microsoft Certified Partners are the elite organizations who receive the top client endorsement and are afforded the closest operational relationship with Microsoft. The knowledge, skills, and dedication needed to achieve the level of Microsoft Certified Partner benefits Progent's customers by allowing Progent to provide your business more complete support for your IT network.

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Biggest Remote Troubleshooting Help Desk Services
Cisco and Microsoft Certified Helpdesk Management Services Computer Consulting

Progent's Network Contact Center Outsourcing Support Services for PC desktop support are designed specifically for small businesses who need immediate availability of a Help Desk Call Center with professional telephone support and full escalation options but who must work within a limited network support budget. Important components of Progent's Help Desk Outsourcing Support Services are Helpdesk Phone Support, Optional Remote Access Support, Initial System Assessment, Problem Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Help Desk Call Center Applications Selection and Integration.

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Consulting Private Cloud Hosting for Virtual Data Centers
Small Business Private Clouds Consulting

Progent's Private Cloud Hosting outsourcing provides comprehensive hosting of a small organization's production servers in a solution that delivers the maximum degree of availability and scalability and is in addition easy to migrate to any data center. Progent's Private Cloud Hosting options are built upon proven virtualization architectures that enable small businesses with multi- platform IT systems to save significantly on the costs of capital equipment, system maintenance, and IT administration while achieving enterprise-class reliability and an unprecedented level of vendor flexibility.

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Slackware Linux Consultants
Redhat Linux Professionals

Progent's Linux support experts offer small and mid-size businesses and software developers assistance with administering and supporting Linux computers that coexist with Microsoft-based networks. Progent can give your organization contact with Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience provides you with an easy one-stop source to show you how to build and maintain a secure and reliable mixed-platform network and communications infrastructure that allows Linux and Microsoft coexistence by integrating Windows with major Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.

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Microsoft Skype for Business Instant Messaging Engineer
Skype for Business IM Consultant

Lync 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop sharing, and both VoIP and public switched telephone network (PSTN) telephony. Lync Server 2010 can extend the functionality of Exchange Server, SharePoint Server and Office or cloud-based Office 365 and streamlines administration via integration with Windows AD. Lync 2010 can also cut capital and operational costs by eliminating Voice-over-IP hardware and subscription services, PBX gear, or legacy teleconferencing technology. Progent's certified unified communications experts can provide remote and onsite support to assist you to manage and troubleshoot your current Lync 2010 environment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also help your organization to plan and carry out an efficient Skype for Business upgrade.

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Remote Technical Support Monitoring and Reporting
Remote Network Monitoring IT Consultant

Remote continuous monitoring, automated alarms, and periodic reports are crucial to preserving the health of your network and eliminating preventable and costly downtime. Remote Monitoring and Management (RMM) solutions have progressed so far that companies of all sizes can get a level of network stability that was once reserved for enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options available as low-cost service packages designed to assist you to detect and fix a an array of IT network issues before they get big enough to impact your business.

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System Center 2016 Troubleshooting Remote Troubleshooting
System Center 2016 Security Onsite Technical Support

Progent has more than 10 years of background deploying, and supporting the key platforms that make up Microsoft System Center and can help you to plan, deploy, support, and repair your Microsoft System Center 2012 R2 ecosystem to maximize the uptime and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix OS environments and local and Cloud-connected fabric. Progent can assist you to migrate to the current version of Microsoft System Center from an earlier release or from another IT management solution to deliver the advantages of best-in-class deployment, centralized management, security and compliance, plus datacenter and critical application performance monitoring.

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Microsoft Financial Software Network Consultants
Remote Troubleshooting Great Plains Migration

Progent can show you how to plan and execute an efficient migration to Dynamics GP so that you retain your information, strengthen your protection, enhance your management reporting, take full advantage of Microsoft Office support, and reduce business interruption by creating and executing a sensible migration plan. Progent can also help train new Microsoft Dynamics GP/Great Plains 2010 users so you don't lose productivity. Progent can enhance your financial reports and management analytics by providing Crystal Reports help, FRx programming, and Microsoft Excel support. Progent's experience with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to produce specialized line-of-business applications and eCommerce solutions that work seamlessly with Microsoft Dynamics GP 2010/Great Plains 2010.

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Citrix virtual desktops Specialists
Consultant Citrix XenDesktop desktop virtualization

Citrix has developed a powerful line of products that provide enterprise-grade manageability, expandability, and responsiveness for virtualizing servers and for server-based distribution of Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix offers XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can help your company to evaluate the strategic benefits of Citrix virtualization products and can help you plan, validate, deploy, optimize, and maintain Citrix solutions.

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Google Cloud hybrid solutions Consult
Developer Firm Google Cloud hybrid integration

Progent can assist you to plan and administer hybrid ecosystems that can include Windows and Linux operating systems and apps in both cloud-centric systems or in hybrid architectures that utilize on-premises resources as well as public clouds. To help you to integrate public clouds with physical datacenters, Progent offers a variety of public cloud migration support services that include Microsoft Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has 20 years of experience providing high-level consulting expertise remotely, and Progent can help you successfully carry out your cloud migration projects quickly and within your budget.

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Apple macOS and OS X Computer Consulting

Progent's consultants offer Mac users a range of services such as workstation support, Apple macOS and OS X consulting, Mac integration with Windows networks, Microsoft Entourage and email expertise, network protection services, and custom education. Progent can help clients to migrate to macOS from OS X or earlier editions of Apple OS X and Progent can provide expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with iPhone integration and iPad synchronization, or migrating to Apple's iCloud. For business environments built exclusively on Mac OS X or for networks with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of planning, configuring and supporting a network environment that is available, safe, fast and able to achieve your company's objectives.

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MS SQL 2008 Support Outsourcing
Microsoft Experts SQL Server 2008 Remote Support Services

Microsoft SQL Server 2008 offers indispensable, familiar tools to IT professionals and information workers, reducing the difficulty of designing, deploying, managing, and using enterprise data and database applications in environments ranging from handheld devices to enterprise data systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 require a network consultant with real-world experience and wide knowledge in designing and building information-based, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft technology, assures you success in planning, configuring and supporting Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.

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Chief Information Officer Outsourcing Consultant Services
Outsourcing Network Help Consulting

Progent is structured to provide comprehensive remote support for all technical areas associated with todayís small company IT networks and offers an array of strategic, as-needed services including a part-time CIO to provide senior-level planning and negotiating capability, a Technical Response Center for help desk services, proactive server monitoring, spam and email-borne virus filtering as a managed service, best-practices project management for major projects such as site relocations oroperating system migrations, Cisco-certified experts for designing high-performance and reliable network infrastructure, certified security specialists to verify data protection and compliance, disaster recovery experts to create business continuity strategies, and software developers to create, enhance, or troubleshoot business applications.

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Cisco Firewalls Remote Support Services
PIX Firewall Upgrade Help and Support

Cisco's PIX 500 Series firewalls have been discontinued and Cisco might not support these legacy devices. Progent continues to offer technical assistance for Cisco's PIX 500 Series firewalls to help you with management and troubleshooting and Progent can in addition help you determine if you should migrate to the latest firewall products available from Cisco. Progent's Cisco-certified specialists can help you plan and implement a cost-effective upgrade to Cisco ASA 5500-X Series firewalls following leading practices.

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Windows 2003 Server Professionals
Windows 2003 Server Setup and Support

Progent's certified Windows 2003 Server engineers offer network help and expert consulting for the complete line of Microsoft .NET Enterprise Servers, Windows Server 2003, and Windows 2000 Server. Progent's Microsoft Windows Server 2003 upgrade, integration, update, and support services include system design, deployment, project management, on-premises and remote technical support and repair, Call Center outsourcing, CISM-certified security services, comprehensive outsourcing, and expert co-sourcing.

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MetroCluster Management Consultants
NetApp MetroCluster Synchronous Replication Consultant

Progent offers enterprise customers the help of a NetApp-certified consultant for online or onsite support for NetApp's complete portfolio of SAN software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVauly continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN storage technology supported by Progent include system architecture, cloud deployment, virtualization, migrations, non-disruptive patching, system management, security and compliance, high availability, and remediation. Progent can provide Level 3 support to help you to resolve problems with NetApp SAN storage environments quickly and affordably following leading practices.

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Specialists Firepower Services
Consultants ASA 5500-X Firewall with Firepower

Progentís certified Cisco network security consulting professionals offer expert PIX Firewall and ASA Firewall consulting support covering architecture, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers strong user and application policy enforcement, sophisticated attack defense, and safe access services. Ranging from compact, easy-to-install desktop devices for small and home offices to modular gigabit products, Cisco PIX Firewall and ASA Firewalls provide advanced security, performance, and high reliability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built operating system, minimizing possible OS-specific security holes.

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24x7 Juniper SRX Series Firewall Consulting Services

Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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CISSP Certified Security Systems Engineer Professionals
CISSP Certified Cybersecurity Consultant

Progent's CISSP-premier network security experts can assist organizations of any size with any aspect of information system security. Progent can create efficient cybersecurity systems that guard a small business against advanced malware attacks or Progent can design, configure, and manage an end-to-end security strategy for hybrid networks that support local, online, and mobile users sharing network resources spread over a mix of physical sites and various clouds.

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24/7/365 Upgrade Exchange 2000 Upgrade
Support and Help Microsoft Exchange

Progent is among the most qualified information technology consulting companies for creating e-mail systems powered by Exchange 2000. Progent specializes in helping small companies derive all the benefits of Exchange 2000 for common scenarios such as upgrading from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 Server support.

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ASA and PIX Firewalls Remote Support

Progentís experienced Cisco IT security consultants provide expert PIX Firewall and ASA Firewall consulting services covering architecture, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers strong user and software policy enforcement, sophisticated attack defense, and secure access services. Ranging from compact, plug-and-play desktop devices for small and home businesses to modular enterprise-class appliances, Cisco PIX Firewall and ASA Firewalls offer advanced protection, high throughput, and high availability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built operating system, minimizing common OS-specific security holes.

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Top Quality Microsoft Project Server My Sites Services
24-Hour MS Project Server Programmer

Progent's Microsoft-certified engineers offer in-depth expertise in deploying, operating and debugging all versions of Project, Microsoft Project Server, and Microsoft Project Online and can deliver a wide variety of affordable online consulting services based on industry best practices to help organizations of any size to get all the benefits of this leading platform. Support services offered by Progent include system design, software configuration and upgrades, setting up secure file and status sharing among local and offsite users, network infrastructure optimization, and customized online training.

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Azure Stack integration Engineer
Microsoft Azure Backup Developer Firms

Progent can assist small companies to move any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT administration and reduce hardware expense. Microsoft Azure includes a comprehensive library of public cloud services and Progent can assist you to evaluate the advantages and restrictions of different cloud networking architectures you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises applications and network infrastructure and make sure that you sidestep the common mistakes small organizations make when moving to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN tunnels and to integrate Apple iOS devices and Android handhelds.

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Emergency Customer Relationship Management Computer Engineer
Computer Consulting Microsoft CRM

Progent's application experts can provide in-depth support, software programming, deployment assistance, and webinar training for popular applications covering key areas including ERP, financials, management reporting, web application development, and the MS Office suite of business productivity software. As a Microsoft Partner with years of experience delivering high-level consulting services online, Progent can assist clients throughout the United States to avoid the time and fees associated with travel and on-premises activity without sacrificing the high quality of technical support.

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Windows Education
Windows Knowledge Transfer

Progent is committed to knowledge transfer from Progent's support experts to customers. By educating customers to deal with technical issues that are within their comfort zone, Progent can concentrate on offering high-value services where Progent has few competitors. Medium-size businesses who utilize familiar freelance consultants or who maintain internal IT personnel benefit when Progent passes on information about new technology and proven processes to make their IT environments more robust, protected, and efficient.

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