Consulting Support for BlackBerry Environments
BlackBerry SupportBlackBerry mobile PDAs were at one time one of the most popular solutions for achieving location-independent connectivity to messaging, scheduling, web-based applications, and other vital business information. Progent offers Washington, DC companies the expertise of BlackBerry-premier professionals who can assist businesses to manage their BlackBerry environments or migrate efficiently to a modern mobile platform.

As the complexity of small company IT technology has increased, and as the need for enterprise-class security, dependability, and recoverability has grown to be the standard for organizations regardless of size, successful deployment and maintenance of BlackBerry technology has become increasingly difficult. To handle issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and company databases, small organizations frequently turn to external support professionals who specialize in RIM BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-certified consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry environments affordably and efficiently, eliminating the necessity for an in-house BlackBerry solutions specialist and lowering the expense and hassle of maintaining wireless workers. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This range of knowledge, combined with Progent's proven online support model, provides small companies a budget-friendly solution for incorporating RIM BlackBerry products productively into their business information system.

Progent's engineers can help you with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and email systems operate optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft software, set up streamlined administration tools so you can monitor and control BlackBerry smartphones across your company, recommend security policies that make sense for your business, develop custom mobile applications, and ensure that your IT network architecture is properly designed to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your regular backup procedures so that it can be recovered rapidly and thoroughly.

Greater Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Washington DC Metro Area Onsite IT Consulting
Progent locations in the Greater Washington DC Metro Area

City Street Address Contact Information
Alexandria 2800 Eisenhower Ave
Suite 220
Alexandria, Virginia 22314
Sales Phone: 571-302-7958

Link: Alexandria, VA Network Support Services
Reston One Freedom Square
11951 Freedom Drive
13th Floor
Reston, Virginia 20190
Sales Phone: 571-392-5565

Link: Reston, VA Network Support Services
Baltimore 300 E. Lombard St
Suite 840
Baltimore, Maryland 21202
Sales Phone: 571-392-5565

Link: Baltimore, MD Network Support Services
Rockville 9841 Washingtonian Blvd
Suite 200
Gaithersburg, Maryland 20878
Sales Phone: 240-454-0044

Link: Rockville, MD Network Support Services
Washington, DC Metro Center
1629 K St NW
Suite 300
Washington, District of Columbia 20006
Sales Phone: 202-851-2383

Link: Washington DC Network Consulting Services

Consulting Expertise for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server streamlines management and support of BlackBerry smartphones, providing a single solution for controlling key jobs such as smartphone deployment, updates, and deactivation and also offering a solid infrastructure for security and fault tolerance. BlackBerry Enterprise Server (BES) delivers transparent integration between Microsoft Exchange Server, Novell GroupWise, or IBM Lotus Domino email servers and BlackBerry smartphones and supports remote synchronization.

BlackBerry Enterprise Server Troubleshooting Help

BlackBerry Enterprise Server provides a wealth of security options beginning with advanced encryption of messages transmitted between a BlackBerry wireless handset and BES Server using AES or Triple Data Encryption Standard. BlackBerry Enterprise Server also allows excellent versatility in selecting degrees of security to meet the special requirements of your network. Progent's BlackBerry authorized engineers can help your company to select advanced security features and activate them wirelessly. Examples of these over-the-air configurable security features are:

  • Disable a BlackBerry device
  • Wipe information from a missing smartphone
  • Lock out Bluetooth functionality
  • Enable built-in defenses against malicious attacks

BES Server also offers versatility in determining how to keep mobile users from installing or running unsecure or unauthorized software. Progent can help you to select blocking processes like:

  • Specify precisely which programs are permitted on the device
  • Block third-party applications from using persistent memory on the device
  • Select which resources third-party software can use on the BlackBerry smartphone
  • Limit the types of connections third-party applications running on the BlackBerry smartphone can establish
  • Prevent all external applications from being loaded or run on the BlackBerry device

Some Ways That Progent Can Help You to Maintain and Support Your BlackBerry Solution
Progent can deliver a seasoned engineer who has earned certifications from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry support skills range from troubleshooting synchronization issues to architecting wireless productivity solutions based on BlackBerry BES Server. These BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, troubleshoot, and produce documentation for a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry include business and network requirements analysis, system architecture, installation planning and implementation, performance tuning, design of a fault-tolerant architecture, data backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational goals and to create a wireless system that meets your information technology budget and supports your business strategy. Progent can explain the impact of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to support a BlackBerry BES Server, help your organization to decide which administration approach and hardware products match your requirements, and analyze your messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices about alternatives for software editions, server hardware and storage, network architecture, and application configuration.

To maximize system security, Progent's BlackBerry expert can help your company to select and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security specialists to perform company-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment based on Exchange. Progent's BlackBerry-certified consultant offers expertise in key technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can assist you to add and remove BlackBerry device users on Exchange Server and Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry smartphones and client accounts, archive and support storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, install access control lists, manage Microsoft Exchange Server data flow, generate, update, and assign wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and produce management reports based on SNMP data.

Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Specialist
In order to ask Progent about consulting expertise for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.