For businesses of all sizes in Washington DC DC, Progent offers convenient, quick, and affordable access to Cisco CCIE-certified network experts. CCIEs are top-level networking engineers who earn this prestigious recognition by completing strenuous examinations administered by Cisco. CCIE-qualified engineers can tackle the most complicated problems surrounding network interfacing, troubleshooting, and optimization. Progent's CCIE-certified support specialists operate directly with Cisco's internal engineers in identifying anomalies with IOS or NX-OS software and coming up with workarounds or obtaining program updates to correct problems. A Cisco certified CCIE can isolate the source of computer network difficulties stemming from hardware or software.
Progent can provide fast and affordable online contact with a CCIE expert so that your company has the opportunity to get timely assistance for complicated network problems that are affecting productivity but are outside the experience of your local IT maintenance organization. Progent's CCIE-certified engineers can connect to your network using advanced remote support utilities in order to provide rapid and affordable diagnosis and repair of serious network issues.
Progent's CCIE Support Services
The vast majority of CCIEs work for large enterprises or national ISPs, and consequently their services are not easily accessible to smaller businesses. Progent is among the few service providers to make CCIEs available to support small and medium sized businesses. Also, Progent can provide fast access to a CCIE by telephone so that you can get timely support for urgent network problems that are reducing business productivity. To find out how to contact a Progent CCIE for immediate help with your network, go to online network support.
Cisco's extensive selection of new and vintage networking devices familiar to Progent includes ASA Series Firewalls and PIX 500 Firewalls, the Catalyst FWSM, secure high-speed and IS routers, Aironet and Meraki wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs and distribution switches, Voice over IP (VoIP) systems, Catalyst and Nexus series switches, plus security and Virtual Private Network (VPN) products. Maintaining one of the largest teams of Cisco-premier CCIE experts of any independent support firm, Progent has privileged access to Cisco's engineering experts and Cisco's latest learning programs to stay at the vanguard of connectivity technology.
Software Update Management for Cisco Network Appliances
Software update management is a critical and complex process. Prompt and properly managed updating optimizes security, compliance, uptime, and functionality. Sporadic patch management can result in security vulnerabilities, compatibility issues, sluggish or erratic responsiveness, needless offline stretches, or loss of important features. Patching entails more than periodic updates of operating systems and applications for servers and endpoints. Firmware updates can be as essential for network appliances such as switches, firewalls, and wireless access points.

Progent has provided top-level assistance for Cisco infrastructure products for more than two decades and Progent's managed services for software and firmware patch management provide organizations of all sizes a versatile and cost-effective solution for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your dynamic IT network. To find out about Progent's service options for software update management, see Progent's patch management service plans.
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