For small business computer networks located throughout the state of Washington, Progent's Microsoft and Cisco authorized technical team members can provide online assistance and troubleshooting to resolve your computer system issues quickly and affordably. Progent has acquired world-class skills, sophisticated tools, and support databases to identify and fix IT problems without the cost and time delays associated with onsite service calls.

If your Washington organization is located beyond the larger metro areas such as Seattle, Spokane, Tacoma, Bellevue, or Vancouver, your nearby network systems support choices may be limited in technical capability, or not available during a crisis. This can result in a network environment that is unusable or causing productivity loss due to technical problems continuing for too long. Progentís staff of field proven network consultants average more than 12 years of real-world computer industry experience, in the trenches of IT support, performing a large variety of technical projects for a diverse range of customers. This means you get not only the technical expertise needed for the task, but a professional with proven methods for applying those skills to deliver efficient network solutions.

ERP Consulting and Development Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies over a quarter century of background helping manufacturing and distribution companies to manage complicated supply chains and streamline key business processes in order to get products to market quickly and meet customer commitments dependably. Progent can provide the expertise of an ERP consultant with over two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent offers remote or on-premises services that can range from as-needed advice to solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, application development, CPQ, web site integration, debugging, data conversion, Amazon AWS integration, disaster recovery planning, and database administration. For more information, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Best Practices Applied by Expert Consultants
Many businesses situated away from areas with plentiful network engineers resort to poorly trained or inexperienced local resources for vital IT support services. This can produce a network that is unstable or inefficient. Progentís team of Microsoft and Cisco premier engineers average over a decade of hands-on industry experience, in the front lines of IT support, performing an extensive array of information system tasks for a diverse selection of clients. Consequently, with Progent you receive not just expert technical skills, but a consultant who understands computer industry leading practices in using that knowledge to solve real-world business network issues efficiently and in a consistent way.

Microsoft Dynamics NAV Consulting
The most recent edition of MS Dynamics NAV ERP includes several innovations such as specialized Role Centers, enhanced business intelligence and reporting capabilities, and advanced workflow management. Progent's Dynamics NAV ERP experts offer software development, integration and debugging support to enable you to get the most from Microsoft Dynamics NAV. Progentís engineers can help you to integrate Microsoft Dynamics NAV ERP software to other systems and applications. In addition, Progent can assist you to create and analyze data warehouses so you can enhance your knowledge of your operations, attract more clients, refine your sales strategies, and build productive partnerships.

Progent is a Microsoft-certified Partner
Because Progent is a Microsoft Certified Partner, each Progent consulting expert has access to the technology and training resources required to deliver the best IT support available. Progent's network outsourcing, Help Desk Call Center, Office 365 deployment support, and application programming services permit small and midsize business customers to take advantage of the wide range of skills found in the IT departments of large organizations without the high cost and distraction of building and managing a self-sufficient in-house network support group.

Progent's Test Lab at the Herakles/Quality Technology Services Data Center
The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center in Sacramento can be used for testing line-of-business applications, developing efficient migration methodologies, evaluating and optimizing performance, designing or verifying business continuity solutions, mitigating compatibility problems, and building training systems for new technologies. For Progent clients who lack sufficient internal resources to configure proper test systems, the lab cuts capital outlay and technical risk and helps keep critical network initiatives on schedule.

Progent's Consulting and Training Support for Office Desktop and Office 365
Progent's certified Office and Office 365 experts can help businesses of any size to integrate Microsoft Office desktop and Microsoft Office 365 apps including Office Excel, Office Word, PowerPoint, Outlook, Access, Project and Publisher into a seamless productivity solution that provides fast return on investment and promotes improved business outcomes. Progent can help your company to interface Microsoft Office or Office 365 apps with each other and with additional key Microsoft technologies including SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent's consultants can also assist you to fix compatibility issues between various versions of Microsoft Office desktop and can provide customized online Microsoft Office and Office 365 instruction to individuals and teams.

Apple macOS and OS X Support
Progent's consultants can provide Apple macOS and OS X users a range of services including online Apple macOS and OS X desktop help, expertise with Mac software, Outlook for Mac and Microsoft Exchange consulting, Mac protection and network infrastructure consulting, integration between Apple macOS and OS X and Windows environments, and one-on-one training. For IT systems based solely on Mac or for systems that utilize a combination of Apple macOS and OS X, Linux, and Windows-powered servers and desktops, Progent has the experience and depth to handle the challenge of architecting, configuring, and supporting a network solution that is reliable, protected, efficient, and supportive of your company's goals.

Cisco Unity Connection and Unity Express (CUE) Configuration and Support
Cisco Unity Connection, an integrated expansion of Cisco Unified Communications Manager (CUCM), is a converged voice messaging solution that promotes productive collaboration by providing flexible set of alternatives for accessing calls and messages within an environment that is easy to deploy and manage. Cisco Unity Connection allows you to read and manage voicemail from your Exchange inbox, web browser, Cisco Jabber, a Cisco Unified IP endpoint, an iPhone or other smartphone, or an iPad or tablet. Unity Express (CUE), offered in select Cisco ISR routers, offers cost-effective voicemail, integrated messaging, interactive voice response (IVR), and greeting functions for small to mid-size businesses (SMBs) and enterprise satellite offices with as many as 500 voice mailboxes. Progent's Cisco-premier CCIE consultants offer Unity Connection and Unity Express (CUE) integration and technical support services to make sure your voice messaging deployment gives you significant business value.

Data Protection Manager Consulting Support
Microsoft System Center 2016 Data Protection Manager provides small to medium-size businesses near-continuous backup and simplified restore functions for Microsoft-based environment. SCDPM 2016 delivers application-aware protection for key workloads such as Microsoft SQL Server, Exchange Server and SharePoint, protects Windows and Linux VMs, works with virtual machines hosted by Hyper-V and VMware, and integrates seamlessly with Azure for cloud-based backup and recovery. Progent's Microsoft-certified SCDPM 2016 consultants can assist you to design, deploy, administer, and troubleshoot an enterprise-wide backup/recovery solution powered by DPM 2016. Progent can help you to migrate from a previous version of Data Protection Manager or from an outdated system, and Progent can tune your SCDPM 2016 ecosystem for on local, colocated, cloud-based or hybrid deployments. Progent can provide online or onsite consulting expertise and can deliver as-needed expertise to resolve technical bottlenecks or provide end-to-end project management or co-management services to help you finish your Data Protection Manager 2016 deployment on time and on budget.

Contact a Progent Network Support Expert
To learn how you can contact a Progent network consultant for remote or onsite support in , phone 1-800-993-9400 or visit Online Network Help.

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