For small business computer networks located throughout the state of Washington, Progent's Microsoft and Cisco authorized technical team members can provide online assistance and troubleshooting to resolve your computer system issues quickly and affordably. Progent has acquired world-class skills, sophisticated tools, and support databases to identify and fix IT problems without the cost and time delays associated with onsite service calls.

If your Washington organization is located beyond the larger metro areas such as Seattle, Spokane, Tacoma, Bellevue, or Vancouver, your nearby network systems support choices may be limited in technical capability, or not available during a crisis. This can result in a network environment that is unusable or causing productivity loss due to technical problems continuing for too long. Progentís staff of field proven network consultants average more than 12 years of real-world computer industry experience, in the trenches of IT support, performing a large variety of technical projects for a diverse range of customers. This means you get not only the technical expertise needed for the task, but a professional with proven methods for applying those skills to deliver efficient network solutions.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a phone discussion with a Progent information assurance expert. The fact-finding interview is intended to help evaluate your organization's preparedness to stop or recover quickly from a ransomware attack. Progent will work with you personally to collect information about your current AV defense and backup platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow industry best practices to deploy a cost-effective AV and backup/recovery system that aligns with your business requirements. For details, visit Progent's ProSight Ransomware Preparedness Report Service.

Best Practices Applied by Seasoned Engineers
Many businesses situated away from areas with ample expert engineers resort to poorly trained or unseasoned local resources for vital IT support. This can result in a network that is unstable or unproductive. Progentís staff of Microsoft and Cisco certified consultants average over ten years of hands-on industry background, in the front lines of IT support, providing a wide range of technical services for a diverse selection of clients. Consequently, with Progent you get not just expert network engineering knowledge, but a consultant who follows computer industry leading practices in applying those skills to solve actual information system problems efficiently and in a repeatable way.

Microsoft Dynamics NAV Consulting
The updated version of Microsoft Dynamics NAV ERP offers powerful innovations such as Personalized Role Centers, enhanced business analytics and reporting capabilities, and advanced workflow management. Progent's Microsoft Dynamics NAV consulting experts can provide software development, integration and troubleshooting services to enable you to benefit from Microsoft Dynamics NAV. Progentís consultants can show you how to connect MS Dynamics NAV to other services and applications. Also, Progent can help your organization to design and analyze databases so you can improve your understanding of your business, attract more clients, refine your sales strategies, and build productive alliances.

Progent is a Microsoft-certified Partner
Because Progent is a Microsoft Certified Partner, every Progent network consultant has access to the technical and training resources required to provide the best computer support available. Progent's IT outsourcing, Technical Response Center Helpdesk, Office 365 deployment expertise, and application development services allow small and midsize business customers to benefit from the wide range of skills found in the IT departments of large organizations without the significant cost and hassle of building and managing a self-sufficient in-house network support team.

The Progent Test and Design Lab at the Herakles/Quality Technology Services Colocation Center
Progent's Test and Training Lab located at the QTS Data Center in Sacramento can be used for testing line-of-business applications, creating efficient migration procedures, assessing and optimizing performance, designing or validating business continuity strategies, resolving compatibility issues, and building training environments for the latest technologies. For Progent clients without adequate internal resources to assemble effective pilot environments, Progent's Test and Training Lab reduces capital costs and technical risk while keeping critical IT initiatives on schedule.

Spam and Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of top data security vendors to provide web-based control and comprehensive protection for your inbound and outbound email. The powerful architecture of Email Guard managed service combines cloud-based filtering with a local gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a first line of defense and blocks most unwanted email from reaching your network firewall. This decreases your exposure to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a further layer of analysis for incoming email. For outgoing email, the onsite security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays inside your corporate firewall. Read more about Progent's entire ProSight portfolio of value-priced network monitoring and management services for small and mid-size businesses.

Failover Clustering Consulting for Microsoft Windows Server 2016 and Windows Server 2012 R2
The failover clustering feature set built into the most recent releases of Windows Server has been dramatically redesigned to streamline the deployment, configuration, and maintenance of server clusters and to offer improved levels of system dependability, protection, efficiency, and flexibility. New or improved features include automated cluster verification, easier configuration and deployment, unified cluster management, new cluster infrastructure for maximum uptime, hardened security and quorum structure, elimination of failure points, more disk and memory capacity, improvements for multi-site clusters, and live migration capability for Windows Hyper-V virtual machines. Progent's certified failover cluster experts can help you assess the business benefits of failover clusters, design and execute a deployment, train your IT staff to manage your cluster environment, deliver continuing consulting and support services, and produce and validate a workplace recovery plan. Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you you to design and build an affordable disaster recovery solution for multi-site or hybrid cloud deployments utilizing failover cluster tools field-tested in Microsoft's Azure cloud.

Affordable Network Support Solutions
Many small organizations utilize poor metrics when shopping for a computer consultant. Cost per hour is seldom a reliable measure for value. A consultant with insufficient experience can take several times longer to perform the same task than a seasoned IT expert. For example, charging a third less per hour, but taking three times longer for the same task is not a deal. Still worse, a badly designed or configured network infrastructure that is undependable and difficult to administer or upgrade can cost a business many times over its setup price because of lost productivity. Progent's client testimonials from satisfied businesses across the U.S. indicate the efficiency of Progent's service model and the expertise of Progent's staff of engineers.

Microsoft SharePoint Support Services
Progent's Microsoft-authorized Microsoft SharePoint Server 2013 specialists, Microsoft SharePoint 2010 engineers and Microsoft SharePoint Server 2007 experts can show you how to evaluate the economic justification for implementing the current release of SharePoint Portal Server, advise you on the most appropriate edition of SharePoint Server for your circumstances, offer setup and integration expertise, help you to install MS SQL Server as a supporting database, improve your network integrity, integrate your off-the-shelf and custom application programs to work with Microsoft SharePoint, develop a comprehensive security strategy that incorporates portal technology, and deliver maintenance and Helpdesk support.

Talk to a Progent Computer Support Expert
To find out how to get in touch with a Progent computer support expert for online or onsite expertise in , call 1-800-993-9400 or go to Remote Computer Help.