For small business network systems located within the state of Washington, Progent's Microsoft and Cisco qualified professionals can deliver remote phone help and remote troubleshooting to solve your network systems problems quickly and affordably. Progent has developed world-class expertise, software utilities, and support knowledge bases to identify and repair network problems without the cost and delays associated with on-site service visits.
If your Washington company is located beyond the larger urban areas such as Seattle, Spokane, Tacoma, Bellevue, or Vancouver, your nearby network support choices may be limited in expertise, or not available during urgent situations. This can result in a network environment that is unpredictable or causing efficiency loss due to technical problems continuing for too long. Progentís staff of seasoned network engineers average more than 12 years of real-world computer industry experience, in the trenches of IT support, performing a wide range of technical tasks for a broad range of clients. This means you obtain not only the technical skills needed for the task, but a professional with proven methods for applying those skills to deliver cost effective network solutions.
BI Reporting Consulting
Progentís business information reporting consultants offer online and on premises consulting to help you with any phase of business intelligence (BI) reporting ranging from debugging or modernizing reports to designing and deploying a comprehensive business intelligence environment. Progent's management reporting experts can help your company to support your existing reporting environment, help you to migrate databases and applications from an outdated reporting platform to a current one, and deliver as-needed online mentoring to meet your individual needs. Progentís management reporting and analytics professionals offer expertise in all popular business intelligence reporting and visualization tools including Microsoft's SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot and Power View, Report Designer and Report Builder.
ProSight Active Security Monitoring (ASM) Endpoint Protection and Ransomware Defense
The ProSight Active Security Monitoring endpoint protection solution utilizes next generation behavior-based machine learning technology to guard endpoints as well as servers and VMs against new malware attacks like ransomware and email phishing, which easily evade traditional signature-based AV tools. ProSight ASM safeguards on-premises and cloud resources and offers a unified platform to manage the entire threat progression including protection, detection, mitigation, remediation, and post-attack forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Read about the entire ProSight portfolio of low-cost network monitoring and management services for small and mid-size businesses.
In-depth Expertise in Microsoft's Leading Server Environments
Progent's staff of IT system consulting experts can assist large businesses to plan, deploy, and support major rollouts of key Microsoft technology by providing support such as Active Directory design, MS Exchange 2016 migration, Microsoft Exchange 2013 consulting, Exchange Server 2010 maintenance, SharePoint Server 2013 configuration, Microsoft Skype for Business migration support and Microsoft Lync Server 2013 management, plus Microsoft SQL Server 2016 migration and Microsoft SQL Server 2014 programming. Progent has worked with some of the world's largest companies to integrate technology powered by Microsoft products and can provide branch office IT supports for enterprises with local offices in or larger cities throughout the United States.
Consulting for Managing and Monitoring the Remote Endpoints of Your At-Home Workforce
Progent can assist small and mid-size organizations to deploy efficient endpoint management systems for administering devices used by at-home workers. To learn about ways Progent's consultants can help your company to manage and monitor the remote endpoints of your at-home workers, go to consulting for managing and monitoring the endpoints of your teleworkers.
CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor (CISA) accreditation is a prestigious qualification that indicates expertise in information system security audit and control. Accredited by ANSI, the CISA credential has candidates undergo a comprehensive examination given by the ISACA professional association. Progent offers the services of a CISA-Premier network security audit professional able to assist businesses in the fields of information systems audit services, information technology administration, network assets and infrastructure lifecycle, information technology support, protection of information resources, and business continuity preparedness.
Exchange Server 2013 Migration Services
Microsoft Exchange 2013 includes major improvements to the functionality of Exchange 2010 and introduces powerful innovations as well as a revamped architecture. These improvements favorably impact vital facets of IT such as manageability, availability, compliance, operational costs, collaboration, scalability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can provide remote or on-premises expertise to assist your organization to administer, optimize and troubleshoot your Exchange 2013 deployment. Progent also offers Exchange 2016 migration expertise and Exchange Online consulting to help you upgrade to a more up to date release of Exchange Server in a local, cloud-hosted, or hybrid deployment.
Progent's Consulting and Training Services for Microsoft Office Word and Office 365 Word
Progent's certified Office Word and Office 365 Word experts can provide a broad range of economical online consulting services to help you to manage and troubleshoot your existing Microsoft Word solution or assist you to move to a current release of Microsoft Office Word. Support available from Progent's Word experts include VBA programming, isolating and fixing compatibility issues between various versions of Office Word, interfacing Word with other Microsoft Office apps such as Office Excel and Outlook or with 3rd-party data sources and add-ons,network enhancements for dependable. reliable cloud access, security consulting, and smart phone integration, and remote Office Word training customized for individuals or groups.
Help Desk Co-management Services
Progentís shared Help Desk services make it possible for your IT organization to share the load for Help Desk support seamlessly between your IT team and Progent's nationwide pool of veteran technical support engineers and subject matter experts. Progentís shared Help Desk service is a collaborative service desk solution built around the top professional services automation platform for managing service requests, ticketing, ownership, status tracking, and metrics. For details, see Progentís Help Desk Co-management services.
Migration Support services for Microsoft Windows 10
Progent's Microsoft-certified Windows 10 planning and migration experts can help businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from an earlier version of Microsoft Windows. Remote and on-premises evaluation and upgrade support for Windows 10 provided by Progent include ROI estimates, project coordination, application and driver compatibility testing, test lab systems, virtualization architecture, Cloud solutions, mobile management and synchronization, telecommuter access, security and compliance, automated deployment and administration, network optimization, wired/wireless convergence, business continuity planning, group and personal training for network management personnel and users, and post-migration technical help.
IP Voice Solutions Consulting Services for Teleworkers
Progent can assist small and mid-size organizations to set up VoIP technology to provide their telecommuters the advantage of transparent extensions of the corporate phone infrastructure. For details about ways Progent can help your at-home workforce to integrate and debug IP voice solutions, visit IP voice consulting expertise for an at-home workforce.
Talk to a Progent Computer Consultant
To find out how to get in touch with a Progent computer consultant for remote or on-premises support in #(state), phone 1-800-993-9400 or visit Remote Computer Help.