For office networks located in the state of Washington, Progent's Microsoft qualified professionals can provide online help and troubleshooting to fix your computer network problems fast and cost effectively. Progent has acquired enterprise-level skills, software utilities, and support knowledge bases to diagnose and fix computer network problems while avoiding the high cost and delays associated with on-site service calls.
If your Washington company is located outside of the larger metro areas such as Seattle, Spokane, Tacoma, Bellevue, or Vancouver, your local computer network support options may be limited in technical expertise, or not available during urgent situations. This results in a network that is unpredictable or causing productivity loss due to technical problems continuing for too long. Progentís staff of seasoned network professionals average more than 12 years of real-world IT industry experience, in the trenches of IT support, performing a wide range of technical projects for a broad range of customers. This means you obtain not only the technical skills needed for the task, but a consultant with demonstrated methods for applying that expertise to provide excellent network solutions.
CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to verify a consultant's ability to plan, implement, and maintain IS control mechanisms to mitigate network risk. Progent can provide the expertise of a CRISC-certified risk management expert to help your company to develop and execute a risk management strategy that follows industry best practices promoted by CRISC and crafted to align with your organization's risk tolerance, business goals, and budgetary guidelines.
Remote Support for Windows Server 2008 R2
The sophistication and versatility of Microsoft Windows Server 2008 R2 calls for an information technology professional with hands-on experience and diverse knowledge in architecting and building cohesive and comprehensive business technology solutions. The experience of Progent's Microsoft-certified Windows Server 2008 experts, with an average of over a decade of background supporting Microsoft-based technology, helps insure your success in maintaining and managing your Microsoft Windows Server 2008 environment. Progent's certified Windows Server 2012 R2 experts can also help you to assess the advantages of upgrading from Microsoft Windows 2008 to Windows Server 2012 R2 or later. If you are planning on creating a hybrid architecture that combines on-premises systems with cloud-based services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid solutions.
Consulting Services for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can help businesses of any size to follow best practices to set up SCVMM 2012 hosts and host groups, fabric, storage, and libraries; design, deploy, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can assist your company to move from an earlier version of SCVMM or from a third-party management platform, and Progent can show you how you to enhance and troubleshoot your current SCVMM ecosystem so you get maximum return on investment. Progent can also provide SCVMM 2016 migration consulting to assist you to plan and execute a smooth upgrade from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 in order to benefit from new assurance features, high availability VMM storage options, and other improvements.
ProSight Active Security Monitoring Endpoint Protection and Ransomware Recovery
The ProSight Active Security Monitoring (ASM) endpoint protection (EPP) service incorporates next generation behavior-based analysis technology to guard endpoint devices as well as servers and VMs against modern malware assaults like ransomware and email phishing, which routinely escape traditional signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and offers a single platform to address the complete malware attack progression including filtering, infiltration detection, mitigation, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows VSS and real-time network-wide immunization against newly discovered threats. Find out about Progent's entire ProSight suite of low-cost network management outsourcing services for small businesses.
ProSight IT Asset Management for Organizing Network Infrastructure Documentation
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard data related to your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or domains. By updating and organizing your IT infrastructure documentation, you can save as much as 50% of time thrown away looking for vital information about your IT network. ProSight IT Asset Management includes a common repository for holding and sharing all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether youíre making enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need when you need it. Learn about Progent's ProSight portfolio of managed IT services for small businesses.
Detailed Reporting of Services Provided
Progent produces complete and meaningful documentation of all support work to ensure customers do not feel like a hostage to their IT service provider. Progent sends e-mail documentation of services immediately after completion of each service task, and also encloses a printed copy along with monthly invoices. Comprehensive network service documentation makes it easier for customers to transfer to a new support organization or take on increased service responsibilities in house. Complete service documentation also give management the visibility needed to assess the quality of maintenance services and produce more realistic IT budgets.
Cisco WiFi Controller Integration and Support Consultants
Progent's certified Cisco wireless controller consultants can help you to configure Cisco Wi-Fi controllers to manage wireless LANs of any size. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi environment or implement an efficient transition to Cisco's latest Wi-Fi controller products. Progent can provide expertise for hardware-based and software-only wireless controllers and can help you to determine which version is appropriare for your wireless environment. For Wave 2 wireless controllers from Cisco, Progent can provide Cisco 3504 Wi-Fi controller support, Cisco 5520 wireless controller support, and Cisco 8540 Wi-Fi controller expertise.
Spam and Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top data security companies to deliver centralized management and world-class security for all your email traffic. The hybrid architecture of Email Guard integrates cloud-based filtering with a local gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most threats from reaching your security perimeter. This reduces your exposure to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a deeper layer of inspection for inbound email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The onsite gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall. Read about Progent's complete ProSight family of low-cost outsourced network management services for small and medium-size organizations.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 integration consulting to help businesses of any size to design and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to benefit from the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Certified Expertise for Information Assurance and SIEM Solutions
GIAC was established in 1999 to certify the skill of network security experts. GIAC certifications are recognized by businesses and government organizations around the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer support for all of the network security services covered within the GIAC accreditation including evaluating network security mechanisms, incident management and response, traffic analysis, web-based services security and SIEM solutions for compliance with regulatory requirements for promptly reporting security incidents.
Talk to a Progent Network Consultant
To find out how to contact a Progent network support expert for online or on-premises support in , call 1-800-993-9400 or go to Online Computer Help.