If your business IT network is in Washington you can have fast remote help from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified consultant to fix emergency issues that threaten your computer network. Progent retains one of the largest teams of UNIX and Cisco CCIE consulting experts accessible by phone of any independent support organization in the United States. The cost is reasonable, charges are by the minute, sign-up is immediate, and support is unbeatable.
If your Washington small business is based far from more populated urban neighborhoods such as Seattle, Spokane, Tacoma, Bellevue, or Vancouver, contact with UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts could be problematic when there's an urgent situation. This can result in a loss of productivity for your business, angry clients, idle workers, and distracted executives. By calling Progent, you can get in touch with a Premier professional who can deliver assistance whenever you have to have it to keep your computer network on line.
Because Progent bills for phone service per minute, your business is invoiced just for support received. Progent requires no initialization fee. Many online consulting organizations apply substantial minimum payments or charge for every fifteen minutes or more. Progent's one-minute granularity and straightforward billing mechanism avoid large bills for fast fixes.
If your Washington company requires online assistance for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's phone-based help, call 866-776-4368, or see Contact Progent.
What Makes Progent's Remote Support Program Special?
Progent's seasoned staff of remote support professionals offers a wide range of in-depth computer skills. This enables Progent's online technical support experts to resolve the most complex technical problems faster than is feasible with typical independent service firms or with the internal support staff commonly available to smaller companies. Progent has refined the tools and experience to repair problems efficiently in a wide variety of network configurations that incorporate mixtures of UNIX/Linux, Solaris, macOS and OS X, Microsoft, and Cisco products. (Refer to Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CISCO CCIE engineers have qualified for professional credentials including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support team members also hold a variety of key Cisco certifications such as Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional (CCSP), CCVP, and Design Professional.
To help businesses who run networks powered by a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows technology, Progent's remote service team makes available the services of support specialists with prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). For delivering company-wide security expertise, Progent provides phone-based support from professionals who have earned a variety of security credentials such as Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional experts, and ISSAP consultants. The scope of Progent's expertise combined with Progent's team-oriented approach to repairing network difficulties allows service escalation, if needed, to specialists with sufficient background to resolve unusually intractable jobs. This accelerates resolutions of emergency problems, avoids system disruption, and minimizes technical support invoices.
For businesses throughout Washington, Progent enables fast remote access to a UNIX, Linux, Solaris, macOS or OS X specialist for critical help to fix information system issues that are hurting productivity and are outside the scope of your in-house computer support group. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE-Certified service team can analyze your computer environment by means of state-of-the-art remote troubleshooting technologies in order to perform rapid and affordable analysis and remediation of critical computer problems.
Services Progent's Phone-based Support Specialists Can Provide Your Washington Company
Progent network engineers are qualified to provide expert assistance for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Windows solutions including:
Online Support Services for UNIX/Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X remote network service team can assist Washington small businesses with an extensive assortment of computer products and technologies such as network infrastructure, email support, security consulting for networks and business processes, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or macOS and OS X systems, VMware products for processor economization and streamlined administration, and migration from out-of-date systems to modern solutions powered by updated versions of UNIX/Linux, Solaris, macOS and OS X, or Microsoft Windows.
Progent's support professionals can provide remote troubleshooting for systems based on popular derivatives of UNIX such as:
Apple macOS and OS X,
IBM AIX Operating System,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
Silicon Graphics IRIX or familiar Linux packages including
Debian GNU/Linux and
Cisco Network Infrastructure and Security Products
Progent leads the computer support arena for providing immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after networking engineers who qualify for this prestigious credential by completing intense examinations administered by Cisco. In most cases Cisco CCIEs are employed by big enterprises or nationwide Internet service providers (ISPs), and consequently their help is not readily accessible to small and midsize businesses.
Progent is among the few network service organizations that ensures that CCIEs stay accessible to support small and mid-size businesses. In addition, Progent offers quick access to a Cisco CCIE by telephone so your company can receive timely support for critical network problems that are hurting your productivity but are not within the competence of your ordinary network maintenance resources. Progent's CCIE consultants can access your system using state-of-the-art remote troubleshooting tools to execute fast and economical diagnosis and repair of serious system trouble. For more information on Progent's services for Cisco network appliances, refer to Cisco Technology Professional Services.
Microsoft Partner for Remote Technical Support for Windows
Progent's Microsoft-premier remote support engineers can provide network repair and IT support for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your company the expertise of support professionals who can help you with a broad range of platform practice areas such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 support,
Microsoft Exchange 2019 integration,
Microsoft Exchange 2016 Server migration, Exchange Server 2013 consulting,
Exchange Server 2010 maintenance,
SharePoint Server 2016 migration and hybrid integration expertise,
SharePoint Server 2019 design and configuration,
Skype for Business integration support and Microsoft Lync migration, Forefront Threat Management Gateway 2010 administration and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting,
SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server planning,
Small Business Server 2011 consulting, and
Windows Essentials migration and cloud integration.
Certified System Security Specialists
Progent provides you access to expert CISA, CISM, and ISSAP security consultants who can deliver a range of security services to bolster the resistance of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X environment against internal or external threats or assist you to recover quickly from a breach. Security services available from Progent include: extensive security evaluation utilizing technologies such as GFI LANguard, EEYE Vulnerability Scanner, and software from Metasploit and Hydra; quick recuperation from malicious attacks; configuring firewalls; planning secure architectures for off-site and mobile access; protecting your email infrastructure against spam and directory harvest attacks; and implementing continual network monitoring. To learn more concerning Progent's security expertise for small and medium-size companies, see Progent's Engineering Services for Network Security.
Applications Services: Training, Customization, Integration
Progent's Apple Mac technology experts can promote the creative aspect of Mac environments by offering consulting services and education in imaging, sound, and video. Progent's consultants can provide expertise in a range of Apple Mac applications such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or setting up an audio/video production facility.
Progent's Application Experts Team offers in-depth consulting expertise and education in special application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom programming, and education for popular Microsoft applications including Microsoft CRM, Office Project, MS Office Word, and MS Office Excel. To find out additional information on Progent's consulting, custom programming, and training offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Services.
Call Center Support Options
Progent provides three support programs for Help Desk assistance that include UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Helpdesk Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are designed primarily for companies who require the timely accessibility of an effective Help Desk Call Center but who have limited funds and IT management resources. Progentís Virtual Help Desk is a transparent supplement to your current Help Desk team. Progent can operate as a main Help Desk Call Center for your organization, represent an escalation resource for tough network issues, or be available in those instances when your ordinary resources are swamped. Progent's Help Desk Call Center Consulting Services can assist you in building an effective new Help Desk or enhancing your current one, evaluating or customizing Call Center application software to meet the particular requirements of your business, or providing temporary personnel to operate remotely in conjunction with your internal Help Desk Call Center resources to handle demanding scenarios like system upgrades.
Progent is a Microsoft-Certified Partner and has a skilled roster of Cisco-certified network specialists. Progent's Call Center staff of seasoned UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are available to offer your customers convenient communication with a dependable technical support team with extensive background in phone support and remote access repair service for small and medium-size business information systems. Progent's concentration is on giving the Call Center a positive reputation as a solid contributor to company success, and Progent's target is to fix and not just document problems. To read more information on Progent's Help Desk Call Center support and outsourcing, visit Progent's Call Center Support.
Progent's Online Technical Support Technologies
Progent has deployed a collection of optimized technologies, refined over more than a decade of field experience, dedicated to allowing the highest quality of service for providing online engineering support and repair for small and medium-size business IT systems. Progent provides safe Virtual Private Network support for VPN gateways from multiple leading vendors including Microsoft, Cisco, Sonicwall and Watchguard. Protected VPN online access enables the consultants of Progent's Technical Response Center to interface to your system without breaching system security.
Progent's advanced customer support database system stores thorough records for all service delivered to Progent's customers. Every active Progent staff engineer has the benefit of the specifics of support provided to each customer by any team engineer. This database of trouble tickets and resolutions is structured as a conveniently searchable internal database that allows Progent's remote support experts to communicate their knowledge with the whole team to make sure that the effectiveness of Progent's technical support improves daily. Progent's partnerships with major industry leaders such as Cisco and Microsoft permit access to other extensive technical support knowledge bases as well as to manufacturers' internal engineering personnel that allow Progent's remote service specialists to arrive at the optimal solutions quickly.
Talk to a UNIX/Linux or Cisco Technical Assistance Expert Now
To see how you can ask a UNIX/Linux engineer or a Cisco CCIE for urgent online professional assistance in Washington, phone 1-800-993-9400 or go to Urgent Online Computer Support.