If your company IT network is in Washington you can have quick online technical support from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE consultant to fix emergency problems affecting your network. Progent offers the services of among the most extensive teams of UNIX and CCIE-certified consultants available remotely of any independent service organization in the country. Rates are affordable, charges are by the minute, engagement is fast, and service is world class.
If your Washington company is located far from more populated urban neighborhoods such as Seattle, Spokane, Tacoma, Bellevue, or Vancouver, the availability of UNIX or Cisco CCIE experts is often problematic when you have an emergency. This can cause lost revenue for your company, angry customers, idle workers, and distracted executives. By calling Progent's remote support, you have access to a Certified engineer ready to offer expertise whenever you have to have it to keep your computer network running.
Because Progent bills for remote service on a per-minute basis, your company is invoiced only for technical help received. Progent asks for no initialization charge. Some online service companies apply substantial minimum time requirements or charge for each fifteen minutes or more. Progent's small granularity and straightforward pricing model do away with large invoices for fast repairs.
If your Washington company needs online support for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based help, phone 866-776-4368, or refer to Contact Progent.
Why is Progent's Remote Technical Support Program Special?
Progent's seasoned staff of online support professionals has a wide range of in-depth computer skills. This enables Progent's remote technical support experts to resolve the most challenging technical problems more quickly than is possible with ordinary third-party support organizations or with the internal IT resources commonly available to smaller businesses. Progent has developed the tools and skills to fix technical issues efficiently in many different computer environments that feature mixtures of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (Refer to Progent's client testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE consultants have been awarded advanced certifications such as Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service team members also hold a variety of key Cisco credentials such as Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), Voice Professional, CCDA and CCDP.
In order to help companies that operate networks based on a combination of UNIX/Linux, macOS and OS X, and Microsoft Windows operating systems, Progent's online support team can provide the services of support specialists who hold important Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). For delivering high-level security expertise, Progent provides online support from professionals who have qualified for the industry's top security credentials including Certified Information Security Manager (CISM) Engineers, CISSP specialists, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's expertise coupled with Progent's team-oriented approach to fixing network problems streamlines trouble ticket escalation, if appropriate, to specialists with relevant competence to deal with particularly tough problems. This speeds up remediation of emergency network problems, avoids network downtime, and reduces maintenance invoices.
For businesses anywhere in Washington, Progent enables immediate online communication with a UNIX/Linux, Solaris, Apple macOS or OS X engineer for urgent assistance to repair computer problems that are threatening your business and are not within the experience of your local IT support group. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Certified network experts can interface with your network by means of state-of-the-art remote troubleshooting technologies that allow them to provide quick and affordable analysis and repair of serious computer problems.
Troubleshooting Services Progent's Remote Consulting Experts Can Offer Your Washington Company
Progent network engineers are qualified to deliver expert support for an extensive set of UNIX/Linux, Apple OS X, Cisco, and Microsoft solutions including:
Remote Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and macOS and OS X remote network support staff can assist Washington small businesses to maintain an extensive assortment of information products and technologies that include network infrastructure, email solutions, security expertise for networks and business operations, Microsoft Windows integration with UNIX/Linux, Sun Solaris, or Apple macOS and OS X platforms, VMware options for processor economization and centralized management, and transitioning from older systems to current solutions powered by newer versions of UNIX, Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's service professionals can provide online technical help for computers powered by popular derivatives of the UNIX platform including:
Apple macOS and OS X,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
Silicon Graphics IRIX or mainstream Linux products including
Cisco Network Infrastructure and Security Products
Progent leads the network support industry for providing fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after networking consultants who qualify for this rare certification by completing thorough testing supervised by Cisco. In most cases CCIEs are employed by big corporations or national Internet service providers, and consequently their skills are not easily accessible to small and medium-size businesses.
CCIE Premier consultants from Progent can help you to architect, setup, and service a converged business network that can simplify business processes, lower costs, and speed the path to profitability. By combining Cisco routers expertise with Cisco Catalyst switches consulting services and Cisco wireless technology integration help, Progent can significantly increase the strategic value of your network infrastructure in Washington. To learn additional information on Progent's expertise in Cisco network appliances, refer to Cisco Network Professional Services.
Microsoft Partner for Remote Expertise for Microsoft Windows
Progent's Microsoft-expert remote support engineers can provide network repair and consulting support for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can provide your company the expertise of support professionals who can help you with a wide variety of technology practice areas such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 support,
Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 consulting,
Exchange 2010 maintenance,
SharePoint 2013 design,
Microsoft Skype for Business Server planning and deployment consulting and Lync Server migration, Microsoft Forefront TMG administration and ISA Server 2006 maintenance, Microsoft SQL Server 2017 consulting,
SQL Server 2016 integration and programming, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server training,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Premier System Security Specialists
Progent provides you access to expert CISM, CISSP and ISSAP security engineers who can deliver a variety of system protection services that can strengthen the defenses of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X environment against internal or external threats or help your business to revive fast from a breach. Security services provided Progent include: extensive security evaluation utilizing tools such as GFI LANguard, NMAP Port Scanner, and software from Metasploit and Nikto; fast recuperation from virus and worm assaults; integrating firewalls; planning secure techniques for remote and mobile access; securing your messaging system against viruses, spam and DHA attacks; and setting up 24x7 automated monitoring. To read additional information on Progent's security services for small and midsize companies, refer to Progent's Engineering Expertise for Network Security.
Business Applications Services: Webinar Training, Development, Troubleshooting
Progent's Mac technology experts can promote the creative facets of Macintosh environments by providing help services and training in graphics, sound, and motion video. Progent's support professionals can provide expertise in a variety of Apple Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Team offers in-depth engineering expertise and education in specific application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, programming, and education for Microsoft applications such as Microsoft CRM, MS Office Project, MS Office Word, and Microsoft Office Excel. To learn more information about Progent's expertise, custom programming, and education services for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Group.
Help Desk Call Center Support Options
Progent offers several programs for Help Desk Call Center assistance including UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Services, and Call Center Operations Consulting and Staffing Services.
Progent is a Microsoft-Certified Partner and maintains a skilled roster of Cisco-authorized network infrastructure experts. Progent's Help Desk team of experienced UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft professionals can give your clients instant access to a dependable technical support team with years of experience delivering telephone-based help and remote access repair service for small and midsize business networks. Progent's concentration is on giving the Help Desk Call Center a positive image as a major driver of business success, and Progent's goal is to resolve rather than merely document problems. To read additional information on Progent's Call Center support, refer to Progent's Help Desk Call Center Services.
Progent's Remote Technical Support Technologies
Progent has deployed an arsenal of optimized tools, evolved over more than a decade of field experience, focused on promoting the highest standard of efficiency for providing online engineering help and repair for small and midsize business information systems. Progent provides safe VPN support for VPN gateways from a variety of popular vendors such as Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN offsite connectivity permits the experts of Progent's online support team to link to your environment remotely without breaching system security.
Progent's powerful service reporting application includes extensive histories of all service delivered to Progent's clients. Every authorized Progent team engineer has the benefit of the details of services rendered to each customer by any staff engineer. This history of problems and fixes is organized as a conveniently retrievable internal knowledge base that allows Progent's remote technical professionals to share their knowledge company-wide to make sure that the effectiveness of Progent's technical support grows over time. Progent's partnerships with key industry leaders such as Cisco and Microsoft permit access to additional extensive support knowledge bases and to vendors' in-house technical personnel that enable Progent's online service specialists to come up with the best resolutions promptly.
Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Specialist Now
To find out how to contact a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco certified CCIE for emergency remote engineering assistance in Washington, phone 1-800-993-9400 or go to Urgent Online Computer Support.