Greater Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Washington DC Metro Area Onsite IT Consulting
Progent locations in the Greater Washington DC Metro Area

City Street Address Contact Information
Alexandria, VA 2800 Eisenhower Ave
Suite 220
Alexandria, Virginia 22314
Sales Phone: 571-302-7958

Link: Alexandria, VA Network Support Services
Reston, VA One Freedom Square
11951 Freedom Drive
13th Floor
Reston, Virginia 20190
Sales Phone: 571-392-5565

Link: Reston, VA Network Support Services
Baltimore, MD 300 E. Lombard St
Suite 840
Baltimore, Maryland 21202
Sales Phone: 571-392-5565

Link: Baltimore, MD Network Support Services
Rockville, MD 9841 Washingtonian Blvd
Suite 200
Gaithersburg, Maryland 20878
Sales Phone: 240-454-0044

Link: Rockville, MD Network Support Services
Washington, DC Metro Center
1629 K St NW
Suite 300
Washington, District of Columbia 20006
Sales Phone: 202-851-2383

Link: Washington DC Network Consulting Services

Urgent Online Technical Support for Washington DC UNIX or Linux NetworksFor small and midsize businesses in Washington DC, Progent provides online support for information systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that include a combination of UNIX-family systems and Microsoft technology. Progent has delivered remote support to companies in every state in the United States. (Refer to Progent's client testimonials). Progent also offers the expertise of CCIE-qualified network specialists for complex infrastructure issues, plus the assistance of CISA and CISM-accredited security engineers to help with advanced security design and disaster recovery planning.

Progent's online support services represent excellent leverage due to the fact that they have the real-world background and the advanced technology to resolve most network issues quickly. This reduces immediate costs because solutions take up fewer chargeable minutes. Remote help also avoids the cost of dispatching an engineer to your location. Your company saves additionally with incidental costs by minimizing or avoiding network outages and related losses stemming from business discontinuity, upset customers and vendors, unproductive employees, and de-focused management.

Progent's billing policy for remote help is designed to get the most out of your IT service dollar. Progent charges on a per-minute basis for phone consulting, so you pay just for the services that you receive. Unlike many remote support companies, Progent asks for no service activation fee or minimum fees. Progent's one-minute granularity and clean policy for billing eliminate scenarios where quick repairs somehow end up as major invoices. Progent's skill at disposing of technical issues efficiently translates into your business spending less cash.

Progent's Online Service Technologies
Through years of experience, Progent has developed a collection of optimized tools and field-proven processes that promote the maximum level of efficiency for online help and repair for small and midsize company IT systems. Progent offers safe VPN support for gateways from a variety of leading sources such as Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Secure VPN connectivity enables the engineers of Progent's online support team to link to your company's system remotely without breaching network security.

Progent's highly evolved technical support reporting application stores detailed documentation of all support that Progent's customers have been provided. Progent's staff consultants have the benefit of the details of all help delivered to every client by every engineer. This database of trouble tickets and solutions is stored as an easily accessible support knowledge base that permits Progent's remote technical engineers to communicate their knowledge with the whole team to make sure that the effectiveness of Progent's support grows over time. Progent's high-level accreditations and working associations with major vendors such as Cisco and Microsoft permit access to other vast technical support knowledge bases and permit quick response from manufacturers' internal support staff so Progent's remote service experts can come up with the most efficient resolutions promptly.

Start Receiving Remote UNIX, Linux, Sun Solaris, or Apple macOS and OS X Technical Assistance from Progent
To get started with Progent's phone support in Washington DC or to find out more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have a critical need for network help, go to Immediate Emergency Support.

Phone-based Network Support Services Provided by Progent
Progent's online network support experts offer certified skills in a comprehensive set of technologies. This breadth of capability allows Progent's consultants to handle almost any crisis that may occur in a small business information system. Certificates earned by Progent support experts in UNIX/Linux technologies include Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials earned by Progent technical support consultants include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional (CCSP), Voice Professional (CCVP), CCDA and CCDP.

To provide assistance to clients with multi-operating system networks, Progent also offers the support of consultants with advanced Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include CISM Engineers, CISSP network security specialists, and Information System Security Architecture Professional consultants.

Phone-based services available from Progent to clients in Washington DC include:

  • UNIX/Linux, Sun Solaris, and macOS and OS X Support Services
    Progent's UNIX/Linux, Solaris, and macOS and OS X remote support services cover a broad range of information technology such as system infrastructure, email systems, network and operational security, UNIX and Microsoft Windows coexistence, virtual server products for server hardware economization and easy management, and migration from legacy systems to current Windows or Linux-based solutions. Progent's group-oriented methodology for resolving network problems enables quick escalation, if necessary, to consultants with appropriate experience to tackle challenging situations. This accelerates repair of critical problems, minimizes lost productivity, and cuts service expense.

    Progent's UNIX and Linux support engineers can provide emergency online help for analyzing problems affecting UNIX/Linux systems powered by popular derivatives of UNIX such as:

    Major Linux platforms for which Progent offers expert support include:
    • RedHat Linux
    • SUSE Linux
    • Debian GNU/Linux
    • Slackware Linux

  • Talk to a Cisco CCIE for Complex Infrastructure Problem Solving
    Cisco Infrastructure Engineers for Washington DCThe Cisco Certified Internetwork Expert (CCIE) certification is the top accreditation for networking professionals, and certifies a consultant's network technology knowledge at the master level. Cisco qualified CCIEs can handle the most intractable problems encountered in network infrastructure design, installation, maintenance, protection, and problem solving. CCIEs can cooperate on a privileged basis with Cisco in-house product support engineers in analyzing anomalies with IOS Software network management tools and developing workarounds or locating software updates. Cisco qualified CCIEs represent an exceptional value because their broad experience enables them to resolve even the most difficult problems quickly. In many instances, less seasoned consultants can struggle for many hours or days with identical tasks that a Cisco-qualified CCIE can fix in minutes.

    Few service organizations make Cisco CCIEs accessible to help small and medium sized companies. Progent can provide fast phone contact with a CCIE so your company can receive immediate support for severe network infrastructure issues that are impacting worker efficiency but are beyond the comfort zone of your regular computer maintenance group or consultant. Progent's Cisco-qualified CCIE consultants can tie into your computer system via state-of-the-art on-line support tools to perform fast, safe, and economical diagnosis and remediation.

    Progent's Cisco-qualified CCIEs offer expertise in the entire range of Cisco's industry-leading family of networking products including PIX 500 Series Firewalls and ASA Series Firewalls, the Catalyst FWSM modules, secure high-speed and integrated services routers, wireless access points and bridges, Cisco Meraki cloud-managed APs, Voice over IP (VoIP) systems, Catalyst switches, as well as Virtual Private Network solutions.

  • Certified MS Windows Experts
    MS Windows Expertise for Washington, DCProgent's Microsoft-certified online service engineers can deliver computer troubleshooting and consulting help for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can offer your organization the assistance of support engineers who can help you with a wide range of platform support including Windows Server 2012 R2 planning and deployment, Windows Server 2008 installation, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 configuration, Microsoft Exchange 2010 monitoring and support, SharePoint Server 2013 application development, Microsoft Skype for Business migration support, Lync Server 2013 management and Microsoft Office Communications Server 2007 upgrade, Forefront TMG 2010 administration and ISA Server maintenance, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and development, and SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) network monitoring, Project Server and Server Online training, SBS Server support, and Windows Essentials cloud integration.

    Progent also offers a wide range of online desktop support services such as Microsoft Windows 7 integration, upgrading to 64-bit workstation applications, configuring Office 2010, and streamlining workstation deployment.

  • CISSP, ISSAP, and CISM Qualified System Security Consultants
    CISSP Certified System Security Professionals for Washington DCProgent's certified CISSP, ISSAP, and CISM network security engineers can provide a range of security services to strengthen the defenses of your UNIX/Linux, Solaris, Apple Mac or Windows network against assaults or assist your company to clean up rapidly after a serious penetration. Security services available from Progent cover thorough network security evaluation using tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Metasploit and Hydra; fast cleanup after virus and worm assaults; configuring firewalls; establishing safe mechanisms for remote and mobile connectivity; defending your messaging system against spam and DHA attacks; and establishing round-the-clock proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide expert online support to help companies of any size integrate their information networks with leading public clouds such as Microsoft Azure and Amazon Web Services. Progent can assist you to design and administer hybrid ecosystems that can include Windows and Linux operating systems and applications in both cloud-based systems or in hybrid network models that combine physical resources as well as public clouds. To help you to incorporate cloud services with physical datacenters, Progent can provide a range of cloud integration services that include Office 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure hybrid cloud solutions, Amazon Web Services hybrid cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has over 15 years of background providing advanced consulting support online, and Progent can help you complete your cloud integration projects on schedule and within your budget.
Additional Support Programs Available from Progent
Progent offers the services of world-class online consulting professionals for contract projects that small businesses frequently need. Progent's rates for ongoing consulting tasks are set based on the level of expertise of the engineers involved. Progent's background in these important fields of information technology allows clients to execute major projects economically and on schedule. Progent's project-based remote consulting services include:
  • Help Desk Call Center Services
    Progent's Help Desk Call Center service options for small businesses with networks that incorporate UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products include comprehensive Help Desk outsourcing, Virtual Helpdesk support services, and Call Center operations consulting. Progent's Help Desk outsourcing services are ideal for small businesses who don't have the budget to support an internal Help Desk Call Center but who want quick communication with an effective Call Center with professional phone assistance plus the in-depth expertise to escalate the most challenging tasks to advanced engineers.

    Progentís Virtual Help Desk is intended for larger companies and serves as a transparent extension of your existing Call Center team. Progent's Virtual Help Desk can serve as an escalation resource for the most difficult technical challenges, or be available in hectic circumstances when your ordinary support engineers are too busy.

    Progent's Help Desk Call Center consulting expertise can aid you in building an effective new Help Desk or improving your existing one, identifying or enhancing Help Desk software products to address the unique requirements of your corporation, or adding occasional phone support staff to reinforce your existing Help Desk team during unusually busy situations such as software migrations, major upgrades, or installing brand new applications.

    Progent's Help Desk Call Center staff of seasoned information technology consultants gives your customers in Washington DC fast assistance from a dependable technical support group with years of background offering phone support and online troubleshooting for computer environments powered by UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's concentration is to earn the Help Desk Call Center the reputation as a significant driver of company success, and Progent's target is to solve and not just record IT problems.

  • Applications Services: Training, Programming, and Integration
    Progent's Applications Experts Group offers phone-based professional engineering support and training in special business application areas including ERP, MRP, custom programming for accounting packages, and CRM. Progent also can deliver consulting, programming, and education for Microsoft business applications such as Microsoft CRM, Microsoft Office Project, Office Word, and Microsoft Office Excel. To learn more information on Progent's consulting, customization, and training offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Services.

    Progent's Mac consultants can promote the artistic facets of Macintosh systems by providing phone-based consulting support and training in graphics, sound, and video. Progent's consultants offer expertise in a variety of Macintosh programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, and Adobe After Effects. Progent's Mac specialists can also help you with specific projects like capturing or digitizing audio or video or building an audio/video post production lab.

    Remote Network Monitoring Services
    Progent can provide businesses in Washington DC remote computer system monitoring support powered by Microsoft Operations Manager 2007, customized by Progent to suit your environment so your computer maintenance is proactive and automated. By exposing looming issues before they result in downtime, proactive monitoring can avoid disruptive and costly service failures. Progent can also use system monitoring utilities such as Nagios and MRTG to troubleshoot UNIX, Linux, Solaris, or macOS and OS X environments, Windows systems, or environments powered by a variety of OS platforms.

How Your Washington DC Business Can Contact Progent's Online Technical Support Professionals
To get in touch with Progent about emergency remote help with UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, visit Progent's Nationwide Phone-Based Help, call 1-800-993-9400, or refer to Contact Progent.














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Hyper-V 2016 incorporates key features first developed for and proven on Azure, one of the world's biggest public clouds. This pedigree significantly enhances the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing security, availability, scale, manageability, reliability and recoverability. Progentís Microsoft-certified consultants can help you to assess the advantages of Hyper-V 2016 for your business, set up pilot systems to confirm the ability of Hyper-V 2016 to support your vital workloads, plan an efficient network topology for a cloud-based or hybrid deployment, create and execute a smooth upgrade plan, train your IT management and technical support personnel, and deliver ongoing consulting and troubleshooting support to make sure that your Hyper-V 2016 investment gives you maximum business value.

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Microsoft Exchange 2013 includes significant improvements to the functionality of Microsoft Exchange 2010 and introduces powerful new features plus a redesigned architecture. These enhancements affect vital facets of IT like ease of administration, high availability (HA), compliance, operational costs, teamwork, expandability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to evaluate the possible advantages of upgrading to Exchange Server 2013, design an efficient test and deployment plan, and train your IT staff to manage your Exchange Server 2013 environment. Progent can also provide ongoing remote consulting and management services for Microsoft Exchange 2013.

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Progentís team of Microsoft and Cisco qualified experts average longer than a decade of real-world industry background, at the front lines of network service, executing a wide variety of IT tasks for an extensive array of customers. Each Progent support professional shares a proven set of personal best practices which are combined into company-wide best practices training that Progent teaches its support team. This means that you get not only world-class technical skills, but also a consultant with field-tested approaches for applying technical knowledge to fix real-world IT problems efficiently.

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Progent's Microsoft-certified consultants have over a decade of experience designing, deploying, enhancing and repairing SCOM environments and can provide organizations of all sizes advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to plan a topology for SCOM 2012 servers that provides the performance and resilience required to monitor your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent can also help you to import and customize Microsoft SCOM 2012 management packs based on leading practices for tracking network fabric and Microsoft and third-party apps and services. In addition, Progent can deliver fast remote or onsite troubleshooting to help you to remediate serious problems detected by Microsoft SCOM 2012.

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Progent's disaster recovery support and business continuity consultants can help you create a disaster recovery plan in case of an IT system disaster. Progent can help you develop a complete disaster recovery strategy that incorporates periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized professionals can also show you how to create an affordable, non-stop network solution that addresses reliability issues involving a broad array of infrastructure technologies and procedures.

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If your business operates a UNIX or Linux network or a mixed-platform network, Progent's CISM and CISSP-qualified consultants can assist your whole enterprise in a broad array of security areas including security management procedures, security design and strategies, connection management systems and methodology, applications development security, business processes security, physical security, communications, infrastructure and Internet security, and disaster recovery planning. CISA and CISSP define the fundamental skills and international standards of performance that network security professionals are required to possess. These accreditations give executive management the assurance that consultants who have achieved their CISA or CISM certification have demonstrated the experience and knowledge to offer world-class security support and engineering services.

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For smaller businesses, computer security and information assurance and compliance is excessively complex to master yet too risky to overlook. The world's biggest enterprises have been breached, and the leading cloud services have on occasion been taken down. It looks as though there's no place to run. Progent has made it affordable for smaller organizations to carry out vital IT security tasks effectively by providing the benefit of billed time to the closest minute without any minimum charge for remote help. You can have access to a world-class information consultant to provide just the help you need whenever you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help you with any level of network security including vulnerability assessments, virus defense and recovery, spam and email content filtering, email data loss prevention, compliance reporting, and creating a complete security strategy.

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Progentís IT outsourcing services provide budget-friendly network support for small businesses. Whether it involves designing network infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out an updated email system, monitoring your system, or developing an on-line eCommerce solution, outsourcing your IT technical services can contain expenses and minimize risks, permitting IT support budgets to increase in a more linear and manageable fashion than is possible by assembling a bulky, knowledgeable internal network support organization. Progentís Outsourcing White Paper and flyers show how Progent can enable you to build a secure and highly available system foundation for your critical business software powered by Windows including Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.

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In addition to offering access to Microsoft Dynamics GP specialists, Progent has consultants experienced in Dynamics AX, Dynamics NAV, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers programming, troubleshooting, administration help, upgrade support, and 1-on-1 or group webinar training classes tailored to address your specific needs. Progent's experts also can show you how to build and support a protected, robust network infrastructure to run your ERP, MRP and accounting applications.

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Progent provides customers access to consultants who have been awarded some of the computer industry's most prized certifications. Progent thinks that customers have the right to be sure that their computer service consultants have formal testing as well as extensive real-world backgrounds so that Progent's clients can use Progent's service with confidence. In many cases, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) confers privileges for significantly better vendor support than is available to uncertified consultants, allowing Progent to deliver clients a better class of IT support. In addition, major certifications such as CISM or CISSP for network security can aid enterprise clients to demonstrate compliance with regulatory demands by engaging the services of recognized industry experts.

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For custom program development, Progent can provide software design consultants to write business software in areas such as commercial transaction webs, web development, Microsoft Dynamics packages such as Great Plains Software accounting system, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progentís consultants can use Internet Information Services to build custom eCommerce applications based on Microsoft ASP.NET. Also, Progent offers experts in a wide array of custom software development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.

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Progent's Microsoft certified professionals can provide world-class consulting for major deployments of Microsoft Exchange Server. Progent's consultants can show you how to prepare for multi-location Exchange Server 2007 rollouts or upgrades and can provide onsite technicians to help large companies with installations of Exchange Server 2007 in the San Francisco Bay Area or any area served by Progent's engineers.

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Progent's Microsoft-certified experts can help you evaluate the economic case for implementing SharePoint 2007, advise you on the appropriate version of SharePoint Server for your circumstances, provide configuration and deployment services, help you to install MS SQL Server as a back-end database, improve your network integrity, integrate your off-the-shelf and custom application software to work with SharePoint 2007, develop a company-wide security strategy that encompasses portal technology, and deliver troubleshooting and Help Desk support.

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Progent can provide you with application developers who can modify your Microsoft Business Solutions ERP, MRP, and accounting system packages to suit your unique business needs. Progentís Microsoft consultants offer expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also provides custom e-Commerce consulting services for secure, company-wide information sharing as well as integration with Customer Relationship Management packages.

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Progent's certified Windows 2000 Server consultants offer network support and IT consulting services for the entire line of .NET Servers, Windows Server 2000, and Windows 2003 Server. Progent's Microsoft Windows 2000 Server integration, update, and troubleshooting offerings include network planning, installation, project management, on-site and off-site technical support, Help Desk outsourcing, professional security analysis, full service outsourcing, and economical co-sourcing.

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Progent's Microsoft-certified engineers offer in-depth support in deploying, using and debugging all versions of Microsoft Project Server and can provide a broad variety of cost-effective online consulting services following proven best practices to assist businesses of all sizes to receive all the advantages of this powerful platform. Support services available from Progent include system design, software configuration and upgrades, strategies for secure file and status sharing among local and offsite users, network infrastructure optimization, and specialized webinar training.

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Years of experience with Microsoft's Exchange products makes Progent among the most knowledgeable IT support companies in California for configuring email solutions powered by Exchange 2000 Server. Progent is expert in helping small organizations derive all the advantages of Exchange Server under common scenarios such as updating from Exchange 5.5, moving from an ISP-provided or POP3 Email system, and outsourcing your Exchange Server administration.

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important characteristics of Microsoft Dynamics GP software include a modular structure that allows you to license just the functionality you need, a standardized architecture based on Microsoft technologies to secure your investment and provide a tightly integrated environment, enhanced reporting services that permit you to monitor all activities, revenues and spending and sales patterns, compatibility with Microsoft Office to speed access to business information, the capability to process information from virtually any database or workstation software into Microsoft Dynamics GP, plus an open architecture that makes it easy to develop specialized applications. Progent can help you configure and maintain a reliable, protected server and communications network to support Microsoft Dynamics GP, and can provide expert GP/Great Plains support professionals to help you turn the powerful features of Microsoft Dynamics GP business accounting software into a productive business solution.

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Progent offers special network security service bundles designed to provide larger institutions an impartial and thorough security assessment from a team of qualified security engineers. All Progent's security assessment bundles incorporate a collection of services like automated scans from inside and from outside your network firewall, professional analysis of captured data by certified security engineers, production of a report explaining the findings, plus an interactive concise executive summary and an in-depth live outbrief for internal network engineers.

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Microsoft Exchange 2013 includes major improvements to the capabilities of Exchange 2010 and delivers important innovations as well as a revamped architecture. These enhancements affect vital IT areas including ease of administration, high availability (HA), security and compliance, operational costs, teamwork, extensibility, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consultants can help you understand the potential advantages of migrating to Exchange 2013, create an efficient test and deployment strategy, and educate your IT team to manage your Exchange 2013 environment. Progent also offers ongoing remote consulting and management for Microsoft Exchange 2013.

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Dynamics GP software includes analysis and reporting features that allow you to track all business processes, sales and spending, and sales patterns with integrated drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP reporting consulting services can enable you to design reports that allow you to understand your business more thoroughly, turning uncooked data into valuable management information. Progent can improve your reporting and analytics by offering Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and application experience with VBasic, XML and other development environments in order to deliver specialized line-of-business application development and web commerce applications that integrate transparently with Microsoft Dynamics GP/Great Plains.

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The Help Desk Call Center service model used by Progent's Technical Response Center gives small and midsize organizations an dependable alternative to dependence on freelance service individuals by offering extensive technical knowledge shared by multiple support teams, optional 24x7 access to emergency help, escalation capability to world-class experts for handling even the most intractable problems, support consistency and dependability, quick follow through enforced by veteran IT service managers, a variety of convenient techniques for requesting service jobs, plus excellent progress transparency made possible by trouble ticket tracking and available via a web-based portal.

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If your company runs a UNIX, Linux, or Sun Solaris network or a multi-OS IT environment, Progent's CISA and CISSP-qualified security specialists can help your entire enterprise in a wide range of security topics including security management practices, security architecture and strategies, connection control products and techniques, software development security, operations security, hardware security, telecommunications, network and Internet security, and workplace recovery planning. CISA and CISSP stipulate the core skills and international standards of knowledge that information security managers are expected to possess. These certification offer executive management the assurance that consultants who have earned their CISM or CISSP qualification have the experience and theory to offer effective security support and consulting services.

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Progent's UNIX family support services provide small businesses and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience provides you with a convenient single consulting firm to show you how to create and manage a protected and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple macOS and OS X, Sun Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or major Linux platforms such as RedHat, SuSE Linux, Debian-GNU and Mandrake.

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Progent offers remote and onsite consulting to help you with any facet of business intelligence reporting ranging from debugging or enhancing reports to designing and deploying an advanced BI environment. Progent's management reporting experts can help your company to support your existing BI environment, help you to upgrade reports and databases from an outdated reporting platform to a current solution, and deliver as-needed remote training tailored to your individual requirements. Progentís business reporting consultants can provide expertise in all popular business intelligence reporting and visualization platforms including Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot and Power View, and Report Builder.

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Progentís Cisco-certified technology experts provide professional PIX Firewall support services encompassing architecture, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector threat protection, and secure connectivity services. Ranging from compact, easy-to-install desktop devices for small businesses and home offices to modular gigabit products, Cisco PIX firewalls provide a sensible level of protection, performance and availability for business networks of all sizes. PIX firewalls are based on a proven, purpose-built operating system, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and networking services, including advanced application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and extensive management tools. Progentís network experts can show you how to choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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For small companies interested in Progent's network support outsourcing, design expertise, or troubleshooting services, phone 800-993-9400 or send email to information@progent.com.

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Progent offers several security service bundles designed to provide larger institutions a professional and thorough security audit from a group of certified security consultants. All Progent's network security assessment bundles feature a suite of procedures including automated scans from inside and from outside the corporate security perimeter, expert interpretation of results by certified security consultants, production of a paper documenting the results, plus a live concise executive summary and an in-depth live outbrief for internal IT managers.

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Progent can provide the part-time services of a seasoned Chief Information Officer to provide strategic direction to assist you pick and support IT technology appropriate for your current needs and that can be a solid basis for your growth. Progent's part-time Chief Information Officer services offer economic advantages to companies who want to maximize the impact of their network investment but who are without the budget or hesitant to add another executive-level manager to their head count. Because Progent is vendor-neutral, with a sizable team of engineers certified to support all major operating systems and connectivity technologies plus a broad range and application software, Progent is in an ideal situation to offer unbiased advice along with expert technical support for creating IT systems that fit the special needs of your business.

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SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the fast development of cutting-edge high-end applications that can provide your business a significant competitive edge. Microsoft SQL Server 2000 provides core support for XML and the ability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of background helping with Microsoft technology, assures you success in designing, installing and administering Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET environment.

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Progentís Wireless Consulting Services provide a fast, economical way for companies of all sizes to deploy, manage, monitor and repair the latest wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and install appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

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Progent's Meraki wireless access point consultants provide online and onsite support services to help businesses of any size to design, deploy, manage, upgrade or troubleshoot Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist you to configure and support Meraki-based wireless infrastructure for environments that can range from a telecommuter's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco products such as Catalyst and Nexus switches, ASR routers and ASA firewalls to build a seamless ecosystem that provides the same access, responsiveness, security compliance, manageability and availability for wired and wireless users regardless of their location or computing device.

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Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to ensure top performance and dependable uptime for critical workloads by offering unified, cross-platform tracking of IT resources installed across local systems and private and public clouds. Progent's consulting group can provide advanced remote and onsite support to assist businesses of all sizes to design, integrate, tune, enhance and troubleshoot SCOM 2016 solutions. Progent can assist you to migrate to SCOM 2016 from earlier versions or from different monitoring products, or integrate multiple monitoring systems into a cohesive IT management solution. Progent can also show you how to extend your SCOM 2016 scope to include resources hosted on public clouds including Microsoft Azure and Amazon AWS.

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Configuration Manager 2016 automates software provisioning across multiple sites, simplifies compliance settings management, inventories network resources, protects against company data leakage, provides network health monitoring, enables secure end-user self service, and offers a single control mechanism for managing mixed-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud experts can help businesses of any size with any facet of designing, installing, operating and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid networks.

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Progent's expert consultants can help you define and deploy a smooth in-place Exchange Server 2007 upgrade strategy that minimizes productivity disruption, simplifies ongoing support demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multi-server or multi-site upgrades, Progent has the experience to complete your project rapidly and affordably. Progent's Microsoft Exchange 2007 help, troubleshooting, and consulting services include assistance with the configuration of third-party enhancements of Exchange 2007 Server and the creation of unified messaging implementations based on Exchange 2007 Server.

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