For business networks located throughout the state ofWashington, Progent's Microsoft certified technicians can deliver remote phone support and troubleshooting to resolve your network systems problems fast and cost effectively. Progent has developed top-notch expertise, sophisticated utilities, and support databases to troubleshoot and fix computer network problems while avoiding the high cost and time delays normally associated with onsite technical service visits.
If yourWashingtonorganization is located beyond the larger urban areas such asSeattle, Spokane, Tacoma, Bellevue, or Vancouver, your nearby computer support choices may be limited in expertise, or unavailable during a crisis. This results in a office network that is unpredictable or causing productivity loss due to technical issues continuing for too long. Progentís group of field proven network professionals average more than 10 years of real-world computer industry experience, in the trenches of network systems support, performing a large variety of technical tasks for a extensive range of clients. This means you obtain not just the technical skills needed for the task, but a professional with proven methods for applying that expertise to assist with affordable network solutions.
Wi-Fi Site Survey
Progentís Wireless Site Survey helps you to plan and install a WiFi network customized for your environment, providing you a wireless solution that has the reception, performance, load-handling capability, Quality of Service, data protection, and hand-off ability your business needs. Progent's predictive wireless planning services can be performed remotely and make use of cutting-edge RF simulation and analysis tools to plan a cost-effective Wi-Fi network. Progentís onsite survey includes onsite walkthroughs, RF and data protection audits of your existing wireless network, evaluation of your buildingís layout, testing for RF interference, RF propagation modeling, identification of the best placement for client-specified Wireless Access Points. Location and integration services for Wi-Fi access points include Aironet Wi-Fi AP planning and deployment consulting, Cisco Small Business Wi-Fi access points consulting, Cisco Catalyst 9100 Series 802.11ax access points solution planning, Cisco Meraki wireless access point integration and consulting services, and Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration services.
Configuration Manager 2016 Hybrid Cloud Integration
Configuration Manager 2016 automates software provisioning at scale, centralizes security and compliance settings control, inventories network assets, protects against company data leakage, performs health reporting, enables safe self service, and offers a common point of control for managing mixed-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud experts can help your organization with any aspect of designing, implementing, using and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud-based, or hybrid networks.
Microsoft Teams Planning and Integration Consulting Services
Microsoft Teams is the successor to Skype for Business Online as Microsoft's flagship cloud platform for group conversation and collaboration. Progent's Teams consultants can help you to design an upgrade to Teams from Skype for Business and configure, manage, and debug a cloud or hybrid deployment of Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
Cloud Consulting Services for Telecommuters
Progent can assist small and mid-size companies to set up their remote employees with secure and reliable integration with public cloud resources. To learn about ways Progent's experts can help companies to configure resilient Cloud connnections for their remote workers, see cloud integration consulting expertise for at-home workers.
Consulting and Support Expertise for Microsoft System Center 2016 Virtual Machine Manager
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of IT infrastructure management products and is designed to provide a unified solution for deploying and administering virtualized datacenters across hybrid networks that can incorporate on-premises and hosted datacenters and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consulting experts can help businesses of any size with all facets of designing, implementing, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization topology, help you migrate efficiently from legacy versions of Virtual Machine Manager, design workflows for building and installing VMs and hosts, implement high-availability compute and storage clusters, connect your private cloud infrastructure with public cloud services, set up virtual switches, develop and refine PowerShell scripts, and help you evaluate the potential business benefits of the latest capabilities such as Storage Spaces Direct and Host Guardian Service. Progent's virtualization experts can provide world-class Hyper-V consulting and VMware ESXi expertise.
MySQL Software Development and DBA Consulting
Progent's MySQL software developers and database administrators offer cost-effective online database administration or application development support and can assist organizations of all sizes to integrate and maintain MySQL within a robust network environment that provides advanced speed, scalability, and security. Progent also has proven skill assisting businesses migrate databases from Oracle to MySQL.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the assistance of a certified VMware VCDX consultant to help your organization design, deploy, administer and repair VMware vSphere and vCloud-based virtualization solution for local datacenters, cloud environments, or hybrid systems. Progent's VMware vSphere consulting team offer advanced expertise for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent offers in-depth experience of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud used for administering private and hybrid cloud environments that provide maximum uptime, fault tolerance, and disaster recovery.
Support for MS Dynamics and Dynamics 365 Financial and ERP Software
Progent's Experts Team offers support in Microsoft accounting and ERP software, enabling you to tailor affordable and cohesive network solutions that address the unique requirements of your operation. Progent's application development consultants can deliver a range of services including
Dynamics 365 Finance and Supply Chain (formerly Dynamics AX) ERP consulting,
Dynamics GP/Great Plains Business Accounting Software training and integration,
MS Dynamics 365 Business Central business management software integration,
Microsoft Dynamics SL accounting software help,
and Microsoft Commerce/RMS deployment.
MSP360 Backup Services
Progent can assist you to design, deploy and debug a backup solution based on MSP360 technology. MSP360 enables file or image-based backup/recovery for VMs and physical machines, works with all leading public clouds, and allows businesses to create a backup solution with a minimum Recovery Time Objective and a granular RPO. With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and management of your backup system to prevent data loss resulting from human miscues, system errors, malicious insiders, and external assaults such as ransomware. To read more, go to ProSight DPS 360 Backup services.
Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, a seamless extension of Unified Communications Manager, is a converged voicemail system that accelerates productive collaboration by providing a variety of alternatives for retrieving voice messages within a framework that is easy to implement and manage. Cisco Unity Connection allows you to access and manage your voice messages from your email inbox, web browser, Cisco Jabber, a Cisco Unified VoIP Phone, a smartphone, or an iPad or tablet. Unity Express (CUE), offered in select Cisco Integrated Services routers, offers affordable voicemail, integrated messaging, IVR, and automated-attendant services for small to mid-size businesses (SMBs) and corporate satellite locations with up to 500 users. Progent's Cisco-premier CCIE network consulting experts can provide Cisco Unity Connection and Unity Express (CUE) integration and technical support support to make sure your voice messaging deployment continues to deliver significant competitive advantage.
Expert IT Support for Systems at Colocation Sites
There are hundreds of enterprise-level colocation centers in the and major metropolitan areas across the U.S., and Progent's colocation center expert consultants can enhance your systemís fault tolerance and performance by helping you select a colocation site that meets the specific requirements of your organization including geographic proximity, space, communications, budget, and value-added features and services. Progentís data center support services are intended for companies with hardware located at co-location hosting sites and requiring timely on-premises assistance at the colocation facility as well as online help from Microsoft and Cisco Premier professionals. Progent provides a selection of colo center consulting services such as network topology analysis, Windows and UNIX server integration and maintenance, tech support for server and communications networking, development and installation of zero-downtime systems, defining and deploying layered security defenses, firewall configuration and troubleshooting, designing load balancing solutions, and planning fault tolerant server cluster configurations.
Complete Reporting of Services Delivered
Progent provides complete and detailed reports of all service activity to make sure clients do not feel ďcaptiveĒ to their support organization. Progent sends email accounts of support activity immediately after finishing each support interaction, and also encloses a printed copy along with monthly billings. Complete IT support reporting makes it less risky for customers to transfer to a new support provider or take on increased service duties in house. Good service reporting also provides management the visibility needed to evaluate support services and produce better informed IT budgets.
Design, Integration and Support Services for Microsoft System center 2012 R2
Progent's Microsoft System Center 2012 consultants have more than a decade of background deploying, supporting and fixing the key platforms that make up Microsoft System Center and can help you to plan, install, support, and repair your Microsoft System Center ecosystem to maximize the availability and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based fabric. Progent also offers System Center 2016 upgrade planning and support to help your organization to move to the current version of System Center from a previous one or from a third-party IT management solution to deliver the benefits of enterprise-class deployment, centralized management, security, plus datacenter and application availability and performance monitoring.
Affordable Network Support Solutions
Many small businesses utilize flawed metrics when shopping for a computer consultant. Cost per hour is usually not a reliable measure for value. A consultant with inadequate experience can take many times longer to complete the identical task than an experienced Information Technology expert. For example, billing 30% less per hour, but taking three times as long for the same task is hardly a bargain. Still worse, a badly designed or implemented network infrastructure that is undependable and difficult to administer or expand can cost a small business many times over its setup price due to lost productivity. Progent's customer testimonials from satisfied businesses across the U.S. indicate the effectiveness of Progent's support model and the technical capability of Progent's staff of engineers.
SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP infrastructure experts and CUBE configuration experts can help you to plan, integrate, maintain, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks. Progent offers affordable remote or on-premises expertise to help companies to move smoothly to a productive communications ecosystem that offers fast ROI. Progent's certified Microsoft unified communications consultants can assist you to configure interfaces between Cisco's CUBE SBC and Microsoft's rich media applications such as Skype for Business or Lync Server for access to a SIP-based IP PSTN trunk.
Contact a Progent Computer Support Expert
To learn how you can get in touch with a Progent network consultant for online or on-premises support, call 1-800-993-9400 or visit Remote Network Help.