For office networks located within the state of Washington, Progent's Microsoft and Cisco authorized professionals can provide remote phone support and troubleshooting to resolve your network systems problems quickly and affordably. Progent has acquired world-class expertise, advanced software tools, and support databases to diagnose and repair computer network problems without the cost and delays associated with onsite service visits.

If your Washington small business is situated beyond the larger metropolitan areas such as Seattle, Spokane, Tacoma, Bellevue, or Vancouver, your local network systems support choices may be limited in skills, or unavailable during urgent situations. This can result in a office network that is unpredictable or causing productivity loss due to technical issues continuing for too long. Progent’s group of seasoned network professionals average more than twelve years of real-world industry experience, in the trenches of computer network support, performing a broad variety of technical projects for a extensive range of customers. This means you get not only the technical competency needed for the task, but a professional with proven methods for applying those skills to deliver excellent network solutions.

Google Android Phone Integration and Management
Progent's Android smartphone and tablet integration consultants have years of experience providing online and onsite support for organizations of all sizes who need to integrate Android phones and tablets into their IT networks so that mobile clients can be productive from virtually anywhere. Progent offers the breadth of skills to solve network problems that span multiple vendors and that entail a mix of legacy and current information technology. Progent provides affordable remote consulting to assist you with any aspect of planning, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional technical support to assist you to handle particularly challenging IT issues, or Progent can provide outsourced or co-sourced project management support to help you complete strategic network initiatives on schedule and on budget. Progent can assist with local, cloud-centric, or hybrid networks and can provide support for all major operating systems, apps, management tools and hardware infrastructure. Progent also offers customized group or one-on-one training to show you how to manage and use Android phones and tablets securely and productively.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention consultants and data leakage protection specialists can help businesses to configure Progent's ProSight Email Guard Security Gateway to enforce your content policies for monitoring the content of email messages and attachments and preventing the transmission of confidential or inappropriate information or spam. ProSight Email Guard's email content filtering technology can also help avoid being blacklisted and keep compliant with industry privacy standards and regulatory requirements including HIPAA and Sarbanes-Oxley. Learn more about Progent's complete ProSight family of value-priced outsourced network management services for small organizations.

Eliminate Reliance on an Individual Freelance Consultant
By building a partnership with a full-service network support organization like Progent as opposed to a freelance consultant, your company is assured timely availability of experienced experts when you require them. You do not have to worry that sickness, classes, time off, or conflicting jobs with other clients will leave you without help during an emergency.

Oracle Database Administration Services and Software Development
Progent can provide affordable access to an Oracle consultant for Oracle DBA services or an Oracle software developer. Progent can help your business to create efficient solutions for critical Oracle DBA activities including database tuning, backup/recovery processes, and information protection, or mentor your in-house staff to use industry leading practices for streamlining major administration procedures. Progent can in addition provide the services of a PL/SQL developer to assist your company to build, tune, enhance, or port Oracle programs that can vary from forms to database-powered web commerce sites. Progent offers skill using Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can also assist you to optimize current SQL programs by utilizing Oracle's SQL Tuning Advisor and SQL Access Advisor.

ERP Consulting and Development Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies over a quarter century of experience assisting manufacturing, distribution and service companies to simplify supply chains and streamline key processes to bring products to market fast and meet customer commitments consistently. Progent offers the skills of an ERP consultant with over 20 years of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or on-premises consulting that spans from occasional guidance to comprehensive solution design and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, customization, CPQ, web site integration, debugging, data conversion, Office 365 integration, training, and database administration. To learn more, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Apple iPhone Integration
Progent's iPhone and iPad integration consultants offer affordable remote consulting to assist you to design, deploy, and troubleshoot any facet of your iOS and Windows integration efforts and is available for short-term tasks to help you through occasional technical roadblocks or long-term engagements to help you complete large-scale projects on schedule and within budget. Progent has experience in on-premises, cloud-based, or hybrid environments and can help you create or support a highly available, protected and scalable infrastructure that aligns with your mode of computing. Progent can also provide online and onsite training for individuals or groups to help manage and use your iOS devices in a safe, team-oriented environment that optimizes the business value of your IT system.

Configuration Manager 2016 Cloud Integration
Configuration Manager 2016 automates software provisioning and updating, centralizes security and compliance settings management, inventories network resources, protects against corporate data leakage, provides health reporting, allows secure end-user self service, and delivers a common point of control for managing mixed-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration experts can help you with any facet of planning, installing, operating and troubleshooting a SCCM 2016 deployment for local, cloud-based, or hybrid networks.

Response Time of Progent's TRC for Online Computer Support
Progent's Technical Response Center is dedicated to delivering the best level of remote IT support services possible for emergency as well as standard issues. For emergency issues that impact many users, vital individuals, or a mission-critical program, the Technical Response Center can respond in one hour or less. For non-critical issues, the TRC is committed to respond within two hours. Regardless of criticality, your trouble ticket will be generated promptly and correctly, You will receive an acknowledgement from the trouble ticket system, and the TRC will contact you on each corrected problem to verify you are comfortable with the results and willing to close the trouble ticket. Find out more details concerning Progent's Technical Response Center Customer Commitment.

Web Development Consulting
If you want to revamp your company Web site, create internal Webs for applications such as human resources or employee training, establish a powerful Web presence for a new business, or build world-class, database-driven web applications, Progent can provide talented and experienced web architects and developers. Progent's consultants can also help your company to host your web environment by building and maintaining a secure, robust server and connectivity infrastructure that includes remote and wireless access. Services available through Progent's Experts Team include web Site design, web project management, Microsoft .ASP and .NET programming, graphics design, and one-on-one training for popular web site development tools. For database-driven web applications, Progent can provide the services of certified SQL Server developers, Oracle programmers and database administrators, and MySQL experts.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection managed services offer economical in-depth security for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP offers firewall protection, intrusion alerts, device control, and web filtering via leading-edge tools packaged within one agent managed from a unified control. Progent's security and virtualization experts can assist your business to design and implement a ProSight ESP environment that addresses your organization's specific needs and that allows you demonstrate compliance with legal and industry information security regulations. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require immediate attention. Progent can also assist your company to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

SharePoint 2016 Migration and Hybrid Deployment Expertise
Microsoft SharePoint 2016, intended for onsite deployments of SharePoint, offers integration with SharePoint Online and Office 365 to allow hybrid network models that seamlessly combine local and cloud resources. Other enhancements include fast provisioning with the new MinRole feature, increased scale, higher performance, tighter cybersecurity, enterprise analytics with Power BI integration, and a modernized user interface for team projects. Progent's Microsoft-certified SharePoint consultants offer affordable remote and onsite expertise, software development, and troubleshooting support for businesses of any size who intend to upgrade to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint. To find out more, visit SharePoint Server 2016 Migration and Hybrid Deployment Support.

Progent's Client Testimonials
Progent has delivered remote or onsite IT support help to organizations in each state in the country. Many of these clients have expressed their high regard for Progent in the form of testimonials to the quality of Progent's service personnel. Take a look at Progent's client testimonials to see what people have said about the high level of Progent's consulting services

Virtualization Expertise
Virtualization techniques enable businesses to maximize resource utilization, simplify network management, and enhance workload availability and data protection. run multiple virtual servers on a single physical processor. Common applications for virtual servers include hardware consolidation, inexpensive hosts for applications that require outdated operating systems, and affordable isolation of application development or testing environments from on-line ones. Progent's virtual server engineers offer Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtualization support services, Windows Server 2008 Hyper-V Virtual Server help, VMware vSphere and vCloud deployment, VMware NSX network virtualization architecture and integration, and Citrix XenServer support. Progent can deploy virtual machines to optimize speed, fault tolerance and ease of administration while at the same time lowering expenses; suggest and test disaster recovery plans that minimize downtown in case of a catastrophic failure; and provide ongoing maintenance, repair, and consulting assistance as virtualization technology advances.

Planning Consulting Support for Windows 10
Progent's Microsoft-certified Windows 10 planning and migration consultants can assist businesses of any size to assess Windows 10 or to upgrade to Windows 10 from an earlier version of Windows. Online and onsite assessment and upgrade support for Windows 10 offered by Progent's experts include Return on Investment estimates, project management, application compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud integration, mobile management and synchronization, teleworker access, data and identity security, streamlined provisioning and administration, infrastructure optimization, wired/wireless convergence, business continuity planning, custom training for IT support staff and users, and post-migration technical help.

Contact a Progent Computer Consultant
To learn how to access a Progent computer support expert for remote or onsite assistance in , call 1-800-993-9400 or visit Remote Computer Help.