For small company network systems located in the state of Washington, Progent's Microsoft and Cisco certified consultants can deliver phone assistance and remote troubleshooting to repair your network troubles fast and cost effectively. Progent has developed enterprise-class skills, sophisticated tools, and support knowledge bases to diagnose and repair computer network problems while avoiding the high cost and time delays associated with onsite technical service dispatches.

If your Washington company is situated beyond the larger urban areas such as Seattle, Spokane, Tacoma, Bellevue, or Vancouver, your nearby computer support options may be limited in skills, or not available during urgent situations. This results in a office network that is unpredictable or causing wasted time due to technical problems going unresolved for too long. Progent’s staff of field proven network consultants average more than 12 years of real-world computer industry experience, in the trenches of computer network support, performing a wide variety of technical tasks for a diverse range of clients. This means you get not just the technical skills needed for the task, but an expert with proven methods for applying that expertise to provide excellent network solutions.

Planning and Migration Help for SharePoint 2013
Progent has been delivering SharePoint consulting services since the initial product was released more than a decade ago, and Progent has the scope of technical know-how to help businesses of all sizes to plan and implement a SharePoint Server 2013 deployment and develop SharePoint 2013 applications that bring significant business value to your information network. Progent's Microsoft-certified consulting team can assist you to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from another collaboration solution; decide whether an in-house, Cloud-based or hybrid deployment is most sensible for your company; and select the right version of SharePoint 2013 for your purposes. Progent offers comprehensive project management support or can help in specific tasks related to your SharePoint 2013 deployment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service based on a phone interview with a Progent information assurance expert. The interview is intended to evaluate your organization's preparedness either to stop or recover quickly after a ransomware incident. Progent will consult with you personally to gather information concerning your current security profile and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to create an efficient security and backup/recovery system that aligns with your business needs. For more information, see Progent's ProSight Ransomware Preparedness Report Service.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified IP Voice experts can provide Cisco UC540 consulting support to help you to manage your legacy UC500 VoIP gateway or design and implement a smooth migration to a current VoIP system.

SQL Server 2012 Consulting
Progent can provide the support of Microsoft-certified SQL Server 2012 consultants as well as experienced software developers, DBAs, project managers, network infrastructure architects, business continuity specialists, and data security consultants to help your business to manage your SQL Server 2012 solution and configure an efficient and secure IT infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012. Progent can also assist your organization to migrate to SQL Server 2016 or move to Microsoft SQL Server 2014 from SQL Server 2012.

Simple Engagement and Pricing Model
Progent's easy by-the-minute billing model requires no complex contracts, retainers or hidden fees. Many competitors have minimum charges or other extra fees that increase service. For remote support from Progent during regular working hours, you only get charged for the time spent working on your problem. If it only requires ten minutes to fix your issue, then you are only charged for ten minutes. For regularly scheduled on-site service work booked more than 24 hours in advance, you pay exclusively for the time when Progent's team member is actually on-site working on your issues. Just Progent's competitive by-the-minute rate. For emergency same-day on-site service calls, you may have to pay for our engineer’s travel time, but never an increased emergency rate. Since Progent has a large pool of engineers located throughout the entire service territory, an available expert is usually close by to help. Progent can in addition dispatch onsite technical support to most zip codes in the United States within 24 hours of answering a service request. Progent's online technical support team has delivered assistance to small companies in every state in the U.S (Refer to Progent's customer testimonials.)

SQL Server Software Programming
Progent's SQL Server developers can assist you to create and maintain database applications that utilize Microsoft's SQL Server database platform. Progent adheres to industry best practices to create scalable, manageable SQL Server database applications and is able to work with a client's management to deliver projects in a timely and affordable manner. Progent for can help your company to build SQL Server solutions by providing a wide selection of consulting services including requirements analysis, logical and physical modeling, data migration, T-SQL coding, software installation, storage management, performance tuning, backup/recovery, clustering and virtualization, consolidation of stored procedures, synchronization solutions, security, and fault tolerance.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP infrastructure experts and Cisco CUBE integration experts can help your business to design, deploy, maintain, debug and enhance Cisco's SIP connectivity technology and Cisco's CUBE-based IP PSTN trunks. Progent can provide affordable online or on-premises expertise to help you to migrate smoothly to a modern unified communications network that offers fast ROI. Progent's certified Microsoft unified communications experts can help you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications such as Skype for Business Server or Lync for connectivity to a SIP PSTN trunk.

System Center 2016 Planning and Integration
System Center 2016 provides important enhancements in the management of hybrid cloud environments through comprehensive support for Windows Server 2016 servers, Windows 10; unified management of heterogeneous environments that include Linux, Microsoft Hyper-V and VMware vSphere; and better cloud support including tighter integration with Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consulting experts can provide world-class remote and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and configure a new deployment of Microsoft System Center 2016, extend or tune an existing one, migrate efficiently from a prior release of System Center, or debug your System Center environment.

Microsoft Office 365 Exchange Online Integration with On-premises Exchange
Microsoft has made a strong effort to enable seamless hybrid environments that integrate Office 365 Exchange Online and on-premises installations of Exchange. This permits you to have specific Exchange mailboxes hosted on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can help you with any phase of designing, implementing and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange consultants can deliver occasional expertise to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is successfully completed on time and within budget. To find out more about Progent's consulting expertise for hybrid Office 365 and on-premises Exchange environments, visit Office 365 integration solutions with on-premises Exchange.

Collaborative Approach to Service and Problem Escalation
Information technologies have become increasingly complex. At the same time, typical small business networks integrate products from dozens of different vendors. This makes network integration and maintenance increasingly difficult. It is impossible for even the most experienced engineer to have deep knowledge in all facets of computer technology, or extensive hands-on experience in the enormous range of brands, models, and revisions that small businesses incorporate in their IT systems. Progent follows a collaborative approach to network support and relies on subject matter experts to bring high-level knowledge when needed to resolve the most intractable technical issues efficiently, at the least cost to you.

Talk to a Progent Network Support Expert
To find out how to get in touch with a Progent network support expert for remote or on-premises help in , phone 1-800-993-9400 or visit Online Network Help.