Progent's Microsoft-certified consultants have more than 10 years of experience designing, implementing, enhancing and troubleshooting SCOM environments and can provide companies of any size expert online or on-premises consulting support for SCOM 2012. Progent can help you to plan a topology for SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs based on leading practices for tracking network infrastructure as well as Microsoft and 3rd-party apps and services. Also, Progent can deliver fast remote or onsite troubleshooting to assist you to fix critical issues detected by System Center 2012 Operations Manager.
Progent's Microsoft-certified experts offer network support and IT consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progentís consulting professionals can show you how to design, deploy, maintain and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Exchange Server, Microsoft SharePoint Server, Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager.
Progentís certified Cisco IT security consultants provide expert PIX Firewall and ASA Firewall consulting services covering infrastructure design, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers robust user and application policy enforcement, sophisticated attack defense, and safe access services. Ranging from economical, plug-and-play desktop appliances for small and home offices to modular gigabit products, Cisco PIX and ASA Firewalls provide advanced protection, high throughput, and excellent reliability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed operating system, eliminating possible OS-specific security gaps.
Microsoft Virtual Server, hosted on the Windows Server operating system and powered by technology first produced by Connectix, delivers the power needed to carry out server consolidation, application upgrade, and server quarantine projects through virtualization techniques in an enterprise-class IT environment with advanced expandability, manageability, and availability. Microsoft has targeted Virtual Server 2005 at companies who want to improve operational efficiency in software development and testing, migration from legacy line-of-business applications, and hardware consolidation. Progent's certified Virtual Server experts can assist your company to assess and integrate MS Virtual Server.
E-Mail Guard is Progent's affordable antispam and virus protection solution that gives small companies world-class protection against spam, viruses, directory harvesting, and other varieties of e-mail-based attacks on computer systems. E-Mail Guard is powered by Postini's perimeter management technology, a comprehensive library of web-managed antispam and anti-virus services that defuse email attacks before they are able to penetrate the corporate firewall. Perimeter Manager also allows administrators monitor and control their e-mail application, irrespective of server vendor, hardware technology, or geographic location.
Progent's Microsoft certified consultants can show you how to define and deploy an efficient in-place Microsoft Exchange 2007 upgrade strategy that avoids network downtime, simplifies ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-site upgrades, Progent offers the background to finish your move rapidly and economically. Progent's Exchange Server 2007 support, troubleshooting, and design services include expertise with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 and the design of unified messaging solutions powered by Microsoft Exchange 2007 Server.
Progentís Co-managed Help Desk service makes it possible for your IT organization to split responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's large roster of certified desktop support technicians and subject matter experts. Progentís Co-managed Help Desk service is an advanced service desk solution based on the leading shared professional services automation tool for managing service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to plan, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a large campus or a nationwide enterprise. Progent can also help clients to incorporate other Cisco appliances for unified management.
Progent can provide a wide array of affordable remote and on-premises consulting services to help your business to configure, manage, and debug desktops and handhelds based on Windows, Apple macOS/OS X, iOS, Google Android, or Linux.
Progentís high availability interoffice connectivity and fault tolerant system infrastructure professionals can help small companies create non-stop Interoffice connectivity by means of redundant networks with automatic failover. Progentís CCIE engineers can design and deploy ultra-reliable Inter-office networks supported by fault tolerant EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how redundant connections and transparent fail-over offers affordable 24x7 interoffice connectivity.
Progent's Network Call Center Outsourcing Support Services for desktop support are designed especially for small organizations who need fast availability of a Help Desk Service Center with expert phone support and full escalation options but who must operate within a modest IT budget. Key features of Progent's Help Desk Outsourcing Support Services are Helpdesk Phone Support, Optional Remote Access Support, Initial System Assessment, Problem Escalation, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Helpdesk Applications Selection and Deployment.
Progent offers businesses of any size enterprise-class network remote or onsite consulting for information systems powered by Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier IT consulting experts also can provide security expertise for companies varying in size from the small office to the global enterprise.
Progent is convinced that a well designed and implemented network is a vital piece for enabling any company's growth, and we follow this credo in our own system environment. We have built a zero-downtime virtual office infrastructure that enables Progent's staff consultants and certified contractors to offer fast and effective support, cooperate closely on challenging jobs, and gain from career and private growth by being part of an exciting business culture of self motivation and independence.
Fortinet next-generation firewalls are industry leaders in delivering top performance for SSL inspection. Progent's Fortinet firewall experts can assist your business to integrate your Fortinet FortiGate security appliances to protect your IT resources at the enterprise edge, within the data center core, at branches, and at the cloud edge.
Progentís staff of Microsoft and Cisco Certified experts average more than a decade of hands-on industry background, at the forefront of network service, executing a wide variety of IT tasks for a large mix of customers. Each Progent consultant shares a refined set of personal best practices which are combined into shared best practices training that Progent instills in its consulting staff. This ensures that you get not just expert IT capability, but also a support engineer with proven methods for applying computer knowledge to repair real-world network problems rapidly.
Progent can help your business in all phases of your migration to Microsoft Exchange Server 2016 including designing high availability architecture for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V design; specifying mass storage capacity required for your VMs, databases and log files; configuring HLB for high-availability CAS services; planning, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; creating SSL certs; performing client integration with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progentís Microsoft-certified consultants provide small and mid-size companies enterprise-grade consulting support for Microsoft Systems Management Server and Configuration Manager, Microsoft's standard tools for update and configuration automation. System Center Configuration Manager is the new name for the change management solution formerly known as SMS Server. Configuration Manager provides a range of enhancements to Systems Management Server 2003 including comprehensive automation, integrated Windows Vista Windows Server 2008 awareness, quarantine support, and device driver management. Progentís certified consulting professionals can help you use SMS Server or System Center Configuration Manager economically for automated OS and application software deployment, security patch administration, software tracking, and licensing reconciliation. Progent's engineers can also assist you to move smoothly from Microsoft Systems Management Server 2003 to System Center Configuration Manager.
Progent's Microsoft-authorized experts can show you how to rationalize the business justification for implementing Microsoft SharePoint Server 2007, consult with you on the most sensible edition of SharePoint for your circumstances, provide setup and integration expertise, assist you to set up MS SQL Server as a back-end database manager, optimize your network infrastructure, integrate your off-the-shelf and custom application programs to work with Microsoft SharePoint 2007, develop a company-wide security strategy that encompasses portal solutions, and provide maintenance and Help Desk services.
Progent's Microsoft-certified consultants have more than a decade of experience designing, implementing, optimizing and troubleshooting SCOM solutions and offer organizations of all sizes advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help your company to design an architecture for SCOM 2012 servers that provides the performance and availability needed to monitor your IT resources effectively, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to import and customize SCOM 2012 management packs according to industry best practices for tracking network infrastructure as well as both Microsoft and third-party applications and services. Also, Progent can deliver responsive online or onsite troubleshooting to help you to remediate serious problems detected by SCOM 2012.
Progentís Microsoft certified professionals can offer small and medium size companies expert Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that opens the door to the rapid development of advanced business programs that can give your company a competitive advantage. SQL Server provides built-in support for XML and the ability to query across the Internet and outside the corporate firewall. In addition to providing expertise, maintenance and troubleshooting services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity and profitability of your IT network. Progent can also help you upgrade from older versions of Microsoft SQL Server to Microsoft SQL Server 2005.
Application Publishing with ISA Server 2006 allows greater protection of intranet resources while supporting increased productivity by making these applications accessible to legitimate remote or mobile users. Internet Security and Acceleration Server can protect corporate applications, services, and data throughout all network layers with stateful packet inspection and comprehensive publishing tools. Progent's Microsoft-certified ISA Server 2006 experts can show you how to design, install, configure, and support Internet Security and Acceleration Server on your network so your company benefits from a smart and affordable balance of security, convenience, and performance.
Progent offers economical online support from consultants with expertise in a broad array of utilities and services that provide solutions for backing up Windows, Mac, and Linux physical and virtual servers and desktops plus notebooks and smartphones. Progent can provide help for leading data protection products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Backup, MozyPro, Retrospect for Macintosh, Time Machine, vSphere Data Protection, and Solaris FLARs. Progent's consultants can assist you to install, enhance, or maintain backup systems for a range of architectures including local, edge to datacenter, cloud, or a mix.
Progent's CISSP-premier cybersecurity consultants can assist businesses of any size with any aspect of IT security. Progent can help create efficient security solutions that protect a small business from modern threats or Progent can design, deploy, and manage an end-to-end security strategy for hybrid networks that accommodate onsite, remote, and mobile clients sharing IT resources spread across multiple physical sites and various clouds.
Progent's Check Point Software consultants can show you how to select and configure Check Point Firewall/VPN utilities and hardware powered by Check Point Software's security platform to provide an economical and effective security solution for your corporate network. Progent can also help you integrate other Check Point technologies such as ZoneAlarm and Check Point UTM-1 appliances with security products from other vendors and offer a single source for continuing network support, administration, training, and design expertise.
Progent's Apple Mac networking consultants can help you with a broad range of system infrastructure issues including system architecture, remote and mobile connectivity, internetwork communication, security, and emerging technologies including Voice over IP and fast wireless connectivity. For company networks built exclusively on Apple Mac OS X or for environments incorporating a mix of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the knowledge and size to handle the complexity of designing, integrating, and maintaining a network infrastructure that is robust, safe, efficient and supportive of your business objectives. Progent can help you deploy Appleís Xserve enterprise servers, Xserve RAID zero-downtime storage products, and Apple's Xsan SAN solution. Progent can also provide certified experts to help you with Cisco routers and switches.
Progent's MS Exchange Server Hosting Services provide a world-class data center that features redundant power and environmental control systems, round-the-clock site security and IT support center, and fault-tolerant access to tier-1 Internet service providers. Hosted Exchange servers are configured as virtualized machines for high availability, easy expandability, and fast recovery. Services include complete incorporation with your business network, access to mobile computing devices, automated monitoring of efficiency and network security, spam and virus filtering, security update and service pack control, Helpdesk services, daily backup, and comprehensive email management services.
Progent's MS Exchange Server Hosting and Management Services offer an enterprise-class data center that features backed-up electrical and environmental control systems, 24x7 site security and operations center, plus failover access to Internet backbone service companies. Hosted Microsoft Exchange servers are configured as virtualized servers for service continuity, smooth expandability, and rapid restoration. Services feature complete incorporation with your business network, access to handheld computing products, continual tracking of efficiency and network security, spam protection, patch and revision management, Helpdesk services, daily backup, and comprehensive email management services.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to streamline their business processes by automating key sales functions such as listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales, merchants can expand their reach, reduce their cost of sales, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development team and provide application programming, workflow integration, project management support, and training so you can shorten development time and costs and get to market quickly.
Small to middle size companies can now get all the benefits of Operations Manager 2007 and also have quick access to Progentís Microsoft and Cisco certified IT consulting professionals. With Progent's affordably priced IT support programs, mid-size organizations can choose a simple co-sourcing service program built around Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small and midsize company information systems world-class reliability, protection and productivity.
Progent wants to find full-time, solutions-oriented Microsoft accredited engineers with Microsoft Certified Systems Engineer certification; Cisco accredited network engineers with Cisco CCNP or CCIE credentials; security professionals who have CISSP or CISA or equivalent security credentials; and advanced network architecture experts with a background in mobile access, wireless connectivity, fault tolerance, workplace recovery, information preservation, and server virtualization. Progent also is hiring employees who can work on Progent's staff of desktop service specialists and off-site troubleshooting experts. In addition, We are hiring talented managers able to operate productively in Progent's fast-paced, virtual office environment.
Progentís Wireless Site Survey makes it easy to design and implement an 802.11a/b/g/n or 802.11ac (Wi-Fi) WLAN customized for your environment, providing your business a wireless solution that delivers the reception, speed, load-handling capability, Quality of Service, security, and roaming capability your business needs. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more detailed on-premises service.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent can provide the cost-effective services of online Internet connectivity consultants to help your organization to evaluate or enhance your Internet services so your Internet access solution matches your business requirements. Support services provided by Progent's engineers include assessment of your existing bandwidth utilization, carrier and plan comparison and selection, network provisioning, and managing a smooth move to a different carrier and/or service plan. Provisioning can include optimizing existing routers and deploying additional ones, implementing firewalls, and upgrading dependable Border Gateway Protocol configurations.
Cisco's Meraki MS family of access and aggregation switches are designed for sites that go from small branches to campuses. Progent's Cisco-certified consultants can provide affordable remote expertise to help your company to design and deploy an efficient network architecture that incorporates Meraki switches, simplify network administration with Meraki's cloud-centric management tools, define policies to maintain security, develop and validate a disaster recovery strategy, and troubleshoot issues associated with any aspect of your Meraki deployment. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to build a cohesive networking solution.
ProSight LAN Watch is Progentís server and endpoint remote monitoring service that uses advanced remote monitoring and management (RMM) technology to keep your network operating at peak levels by checking the health of vital devices that drive your information system. When ProSight LAN Watch detects an issue, an alert is sent automatically to your specified IT personnel and your assigned Progent consultant so all potential issues can be addressed before they have a chance to disrupt productivity.
Progentís Microsoft certified consultants provide small and mid-size businesses world-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows companies to install critical applications rapidly and reliably to appropriate users, lower product costs and adhere to licensing agreements by understanding usage profiles, improve Windows protection by improving your knowledge of weak points and by delivering critical updates, manage your external workforce through industry standards independent of connection or geography, and lower operational costs by efficiently utilizing the administrative capabilities built into Windows. Progentís SMS consulting professionals can help you use SMS effectively for automated software and application deployment, security patch control, and resource tracking management including program and appliance inventory.
Progent's Apple Mac support engineers can assist you with a broad array of system foundation issues including network architecture, remote and mobile access, internetwork communication, protection, and emerging technologies including Voice over IP and high-speed wireless connectivity. For business networks based solely on Mac OS X or for systems incorporating a combination of Mac, Linux/UNIX and Windows powered servers and workstations, Progent has the knowledge and size to handle the complexity of planning, configuring, and supporting a system architecture that is robust, safe, efficient and supportive of your business objectives. Progent can show you how to deploy Appleís Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Apple's Xsan SAN systems. Progent can also give you access to skilled professionals to support Cisco routers and switches.
Progentís Microsoft-certified experts can provide companies of all sizes consulting, technical support, and development services for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise solution that utilizes web technology for intelligently connecting people, groups and information. Microsoft SharePoint Server offers a common location for your employees or clients to access, organize, distribute and manipulate useful data, files, and applications and to interact with one another. SharePoint enables faster and more intelligent decisions, more efficient access across teams and more economical business processes. Windows SharePoint Services connect workers, customers, workgroups and projects with the knowledge theyíve created in a way that makes data easy to find, retrieve and apply. Progent's SharePoint experts can assist you to manage your existing SharePoint ecosystem or upgrade to the current release of SharePoint Server or to SharePoint Online.
Progentís Microsoft-certified experts offer small and midsize businesses IT consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, groups and data. SharePoint Portal Server provides a common location for your workers or clients to connect to, manage, distribute and interact with relevant information, files, and applications and to communicate with one another. It enables quicker and more intelligent decisions, more efficient sharing across teams and more streamlined business processes. The main objective of SharePoint Server is to bring together, in a relevant way, all of the many sources of information accessible inside and without an organization. Windows SharePoint Services join employees, customers, workgroups and projects with the knowledge theyíve created in a manner that makes data easy to find, download and apply.
Progent can provide small companies with an information management expert who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can provide long-term direction to help you deploy sensible IT products to enhance business operations so they match more closely with your business goals. Your business can create and implement a well thought out information technology plan without absorbing the cost of a full-time Chief Information Officer.
Progentís colocation center IT services are designed for businesses with equipment housed at IDCs or data center collocation hosting sites and in need of on-demand in-person assistance at the co-location site plus remote support from Microsoft and Cisco Certified experts. Progent provides a full array of IDC and IDC and co-location support services such as system architecture evaluation, Windows and UNIX server integration and support, troubleshooting for server and communications networking, design and installation of zero-downtime systems, defining and implementing layered security structures, firewall integration and troubleshooting, configuring load balancing solutions, and creating fault tolerant server and storage cluster systems.
Progent's Microsoft-certified consultants can provide online or in-person expertise to assist businesses of any size to plan, deploy, administer, and repair a backup/recovery solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from older releases of SCDPM or from another backup/recovery platform, and Progent can optimize your Data Protection Manager implementation for onsite, cloud, or hybrid environments. Progent can provide as-needed support for fixing particularly challenging issues, or comprehensive project management support. Progent's consultants can also help your business to incorporate Data Protection Manager into a comprehensive disaster recovery plan.
The QTS (formerly Herakles) Colocation Center is situated in the seismically-stable Natomas area of Sacramento, CA. If your company is currently utilizing the QTS data center as a colocation facility or if you are planning on migrating your primary or disaster recovery system to the Herakles data center, Progent offers a range of affordable services such as data center relocation, equipment installation and upgrades, network optimization, comprehensive project management services, virtualization configuration, offsite monitoring, centralized network administration, software development, disaster recovery/business continuity planning and testing, data security assessment, and the support of the Progent Test Lab.
Cisco has designed a full array of routers including appliances designed to deliver the protection, bandwidth, and reliability required by customers ranging from branch offices to worldwide enterprises and service providers. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved reliability and network availability. Progent can show you how to select and configure Cisco routers to establish a solid infrastructure for your IT system and to make it easy to expand as you support new users, start new offices, install new services, extend your network to customers and partners, and support an increasingly mobile workforce. Progent offers expertise in a range of routers based on the Cisco IOS platform, such as Cisco's 800 family of small business VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for core Networks, as well as older 3600 and 3700 Routers.
Progentís team of expert programmers, relational database designers, and project management consultants can assist large businesses to complete development programs for Microsoft Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran project managers for high-level planning and project co-ordination or Progent can help customers plug expertise gaps by providing relational database architects and software programmers skilled in developing RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help clients to incorporate SharePoint with additional data sources like SQL Server and Excel to create data-intensive intranets and portal sites. Progent also offers experience with web development technologies and can assist businesses to create, enhance, troubleshoot, or port web applications to utilize the most current web technology.
Progent's Microsoft-certified consultants offer cost-effective online support and development services to help you to design, deploy, manage, and maintain Microsoft SharePoint 2010 environments that can include web sites that can function as intranets, extranets, document and media management tools, blogs, data marts, business information systems, enterprise search, workflows, and other tools to support and improve teamwork. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with other databases as well as with Microsoft's familiar desktop programs including Excel, Word, PowerPoint, and Visio. Progent can help you to migrate from earlier releases of SharePoint or move a mix of web technologies into a consolidated and easy-to-manage SharePoint 2010 environment.
Progent's Cisco-certified Wi-Fi technology experts can assist you to configure, administer, and troubleshoot Cisco wireless devices such as Cisco's Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.
Microsoft Dynamics GP software offers analytics and reporting features that allow you to monitor all operations, revenues and spending, and market patterns with integrated drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting consulting expertise can help you create reports that allow you to analyze your business more thoroughly, converting raw data into useful business information. Progent can enhance your reporting and business analysis by offering Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and application design with VBasic, XML and other development environments in order to deliver specialized line-of-business application development and web commerce applications that work transparently with Dynamics GP.
The QTS Internet Data Center is located in the seismically-stable Natomas area of Sacramento, CA. If your company is now using the QTS data center as a colocation site or if you are planning on migrating your main or offsite backup equipment to Herakles/QTS, Progent can provide a range of budget-friendly consulting services including data center migration, equipment deployment and upgrades, network improvements, project management, virtualization configuration, remote monitoring, centralized network management, application programming, disaster recovery/business continuity solutions, data security assessment, and the support of Progent's Test Lab.
Progent's Standard Help Desk Services provide an end-to-end solution that manages all facets of remote desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and management reports. Help Desk services are offered at a substantial discount off Progent's regular Level 1 desktop service rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve complex problems.
Progent is looking for a variety of on-staff workers including solutions-driven MCSEs; system consultants who have Cisco CCDP or CCIE credentials; and specialists in fault-tolerant network architecture with backgrounds in mobile access, wireless integration, high-availability systems, disaster recovery solutions, data protection, and VMware technology. Progent is also hiring desktop support experts, off-site service professionals, and CISSP or CISA accredited security professionals. We are also looking for experienced managers and administrators able to operate efficiently in our dynamic, virtual office model. Progent works with independent consultants with proven expertise and working background in high-demand IT topics beyond our primary technical focus. Our Experts Team employs contractors who can provide consulting and development support for strategic applications such as MRP, Enterprise Resource Planning, or Customer Relationship Management; possess specialized expertise with non-Microsoft operating systems such as Linux derivatives, Macintosh, or Solaris, or can provide world-class skills in technologies like telecom, web design, Electronic Data Interchange, eCommerce, or dbm programming. Independent consultants certified by Progent cooperate with Progent's staff professionals to deliver end-to-end solutions for small and midsize business networks.
Microsoft Windows Active Directory demands significant hands-on experience to integrate optimally across a large corporation. Progentís Microsoft Premier engineers are skilled in planning, deploying, and maintaining complex Enterprise Active Directory projects. Progentís areas of expertise with Windows Active Directory include replication problems, multi-domain partition design, correcting corrupted AD objects, dealing with legacy legacy software configuration objects in production Active Directory environments, and repair of unsuccessful installations of Active Directory and AD-associated programs.
Progent's UNIX platform support services provide small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of expertise provides you with a convenient single consulting firm to show you how to create and manage a secure and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.