Progent's Cisco-certified wireless integration consultants can help organizations to configure, administer, and debug Cisco wireless devices including Cisco's Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Progent's ProSight Active Security Monitoring (ASM) utilizes cutting edge behavior analysis tools by SentinelOne to defend endpoint devices as well as physical and virtual servers against recognized as well as new ransomware crypto-worms like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Cisco's security and offsite connectivity solutions for small to mid-size businesses represent a complete range of easy-to-administer security products to help safeguard your entire network infrastructure. Cisco's Virtual Private Network product family includes routers, firewalls, and Virtual Private Network solutions. Progent's professional staff of consultants includes field-proven engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who can assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco protection solutions that align best with your business goals.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification as a result of rigorous testing and extensive experience with network security design. ISSAP consultants have comprehensive knowledge of access management mechanisms and methodologies, telecommunications and network infrastructure security, cryptography, requirements analysis, business continuity and DRP, and physical security integration. Progent's ISSAP-certified security experts can assist your company with all phases of secure network architecture.
Progent provides national remote technical support and troubleshooting services for businesses who run UNIX or Linux environments or whose IT systems include a mix of UNIX/Linux and Microsoft Windows products. Remote IT help offers optimum leverage for your IT dollar by preserving user efficiency and shortening the hours charged for network analysis and repair. Advanced online access technology and experienced service specialists and engineers allow Progent to handle most network issues without wasting time and expense by traveling to your site. In the vast majority of situations your IT issues can be dealt with over the phone or via a combination of phone help and remote access. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISSP and ISSAP premier security specialists to assist with the most difficult network issues.
Progent's Check Point firewall consultants can help you design, configure, and administer firewall solutions built around Check Point Software NGFW firewall appliances and Check Point's subscription-based SandBlast security services. Progent can also assist you maintain older Check Point firewalls or migrate efficiently to Check Point's next-generation security gateways.
Progent's Microsoft-certified SQL Server 2017 experts can help you to assess the business advantages of upgrading to SQL Server 2017 and can help you to plan and implement a cost-effective migration of your current SQL Server environment to any deployment architecture including onsite, cloud-based, or hybrid. Progent's SQL Server experts can provide online or onsite support ranging from on-demand design review or troubleshooting to comprehensive project management to ensure your SQL Server 2017 initiative is successfully completed on time and within budget.
Progent's Wireless Consulting Services offer a convenient, affordable way for businesses of any size to configure, manage and troubleshoot advanced wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and install appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progent's Microsoft-certified consulting experts have more than a decade of experience designing, implementing, optimizing and fixing SCOM environments and offer organizations of any size expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to design a topology for SCOM 2012 servers that delivers the performance and availability needed to watch over your datacenter effectively, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent can also help you to import and set up Microsoft SCOM 2012 management packs based on leading practices for tracking network fabric as well as both Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive remote or onsite troubleshooting to assist you to fix serious problems detected by System Center 2012 Operations Manager.
Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map, track, optimize and debug their connectivity appliances such as routers, firewalls, and load balancers as well as servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are always current, copies and displays the configuration information of almost all devices connected to your network, monitors performance, and generates alerts when potential issues are detected. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can cut hours off ordinary tasks such as network mapping, expanding your network, locating devices that need critical updates, or resolving performance problems.
Progent offers enterprise clients the help of a NetApp-certified consultant for online or on-premises expertise for NetApp's complete line of SAN software and hardware products including Data ONTAP data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN technology supported by Progent include SAN architecture, hybrid-cloud deployment, virtualization, migrations, transparent updates, storage management, information assurance, disaster recovery, and troubleshooting. Progent can provide Tier 3 support to help you to resolve problems with NetApp SAN deployments efficiently based on leading practices.
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 mailboxes, files stored on your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows endpoints.
Dynamics GP 2015 R2 (formerly Great Plains) introduces a new architecture that enhances cloud readiness, works with popular smart phones and tablets, allows one-time sign-on with Microsoft Azure Active Directory, and tightens security and compliance. Microsoft Dynamics 2015 R2 also streamlines management reporting, incorporates new Workflows, expands the Web Client, and delivers over 100 improvements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants offer the depth and breadth of technical skills and hands-on experience to resolve the critical technical and business issues associated with deploying and managing Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will optimize the business value of your investment in this mission-critical product.
Progent's ProSight Enhanced Security Protection (ESP) services deliver affordable multi-layer protection for physical and virtual servers, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and responding to security threats from all vectors. ProSight ESP offers firewall protection, penetration alerts, device control, and web filtering via leading-edge technologies incorporated within one agent accessible from a single console. Progent's data protection and virtualization consultants can help your business to plan and implement a ProSight ESP environment that meets your company's specific requirements and that allows you achieve and demonstrate compliance with government and industry data protection regulations. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for urgent action. Progent's consultants can also assist your company to set up and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack like ransomware.
If you have a small business IT system with 10 to 50 desktop users, Progent's network outsourcing services free your company from dependence on an individual freelance consultant while giving you cost-effective and dependable access to high-quality network support. By providing IT consulting service when you require it, providing advanced expertise for critical applications, delivering value-added support such as automated network monitoring, and charging only for support you receive, Progent gives you an economical way for optimizing the productivity and profitability of your small business information system. Progent is the smart way for small organizations to create and maintain a robust and safe information system and to have quick access to the skilled support ordinarily available only to enterprises who can afford a large in-house IT group.
If you are an information technology consultant with technical support experience, teaming with Progent and assisting Progent's customers will expand your abilities via interaction with our team of mutually supportive, high-output consulting experts. Progent's focus on providing network expertise and technical help to small and midsize companies will give you the opportunity to work in depth with business leaders and add tangibly to the growth of exciting organizations. Also, Progent's virtual office network provides the most advanced tools for off-site service and wireless connectivity to allow you to come up with speedy solutions when you troubleshoot mission-critical problems.
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to protect your Microsoft 365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows endpoints.
Progent's Microsoft-certified consultants have over 10 years of background designing, implementing, enhancing and fixing SCOM environments and can provide organizations of all sizes expert remote or onsite consulting support for SCOM 2012. Progent can assist your company to plan a topology for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to monitor your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs based on best practices for monitoring network infrastructure as well as Microsoft and third-party applications and services. In addition, Progent can provide responsive online or on-premises technical support to assist you to remediate serious issues detected by Microsoft SCOM 2012.
Microsoft 365 Exchange Online lets you use cloud-resident servers, mailboxes and other email components to lower hardware costs and management overhead. You can use Exchange Online to host all your mailboxes, or you can run a hybrid architecture that incorporates both local and cloud-resident mailboxes. Progent's Microsoft-certified consultants offer affordable remote technical support to assist your small businesses to assess the benefits of Microsoft 365 Exchange Online, design a network topology that fits your functional requirements and budget, carry out a non-disruptive migration from your current Exchange system to one that includes Exchange Online, train your management staff and end users, and provide as-needed consulting and troubleshooting.
Microsoft Office for Mac allows Mac users to run the industry's most familiar business applications. Progent's Apple-certified Mac experts can show you how to configure Microsoft Office for Macintosh on a multi-vendor network combining Apple OS X and Windows computers so that Macintosh users can access the new capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with co-workers who use Microsoft Windows. Progent's consultants have expertise with both Mac and Windows technology and can provide service for networks that mix Apple Macintosh with Windows computers with extensive resource sharing, or networks which intentionally limit collaboration between Apple Mac and Windows systems.
Progent's Wireless Consulting Services provide a convenient, economical option for companies of any size to deploy, manage and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and install appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless email and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent can provide the assistance of a certified VMware VCDX consultant to help you plan, configure, administer and troubleshoot VMware vSphere-based virtualization ecosystem for on-premises networks, private and public clouds, or hybrid cloud systems. Progent can provide world-class expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery. Progent offers extensive understanding of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator (vRO) and vCloud Suite used for managing private and hybrid cloud solutions that provide high uptime, fault tolerance, and disaster recovery.
Progent offers several essential kinds of Contact Center services : Microsoft and Cisco Help Desk Outsourcing Services, Virtual Help Desk Support, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft professionals offers your customers convenient access to a reliable technical group with extensive experience providing phone support and online repair for networks powered by Microsoft technology. Progent's concentration is on earning the support Helpdesk a respected image as a solid contributor to company performance. Progent's goal is to resolve rather than simply report problems.
If your business computer system mixes UNIX, Linux or Solaris platforms with MS Windows, Progent can assist you to integrate your servers into a cohesive environment that allows all your operating systems to coexist for simple management, seamless information exchange, high availability, superior throughput, and tight protection. Progent's UNIX/Linux/Solaris and Microsoft Windows coexistence assistance services include IT infrastructure configuration and support, support for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online technical support and troubleshooting, in-person technical support, and Contact Center support.
Progent offers customized online training for an array of client applications and operating systems including Office and Microsoft 365 Excel, Word, Publisher and Project plus Adobe Acrobat, Photoshop, Crystal Reports, and Windows 10. Remote instruction offers the advantages of traditional physical classroom seminars, including immediate interaction between students and trainers, but eliminates the expenses of travel and the hassle of attempting to synchronize the availability of many trainees. Offered to single students or classes of all sizes, Progent's live online instruction allows the trainer to run the seminar from an online facility while the clients can be dispersed across a campus or across the country. Virtual training supports proven teaching aids like virtual white boards, real-time questions, and shared applications. Sessions can be short and personalized to specific topics or longer in time and wider in scope.
Progent's colocation center IT services are intended for businesses with equipment housed at Internet Data Centers or data center co-location hosting sites and in need of on-demand on-site service at the colocation facility plus off-site support from Microsoft and Cisco Certified professionals. Progent provides a complete range of data center and data center and colo support services including system topology evaluation, Windows and UNIX server integration and support, troubleshooting for server and communications networking, development and installation of zero-downtime configurations, architecting and deploying layered security structures, firewall integration and troubleshooting, designing load balancing environments, and planning high-availability server and storage cluster configurations.
Progent's certified SharePoint 2019 and SharePoint Online experts can provide affordable remote and on-premises consulting, software development, and technical support services for organizations of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can assist you design and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates onsite and cloud-based resources into a seamless information management solution.
Progent's CCIE-certified networking experts have extensive experience assisting Internet Service Providers to design, deploy, manage, tune, and troubleshoot high-availability, scalable network solutions appropriate for public networks.
Progent's Ekahau-certified Wi-Fi network design consultants can assist you to design, implement, optimize, manage and troubleshoot a Wi-Fi solution adapted to your building. Progent offers remote or on-premises support for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF signal measurement, Ekahau Analyzer for resolving RF issues, and Ekahau Insights for monitoring the health of multiple Wi-Fi networks.
Microsoft 365, formerly branded Office 365, is Microsoft's growing family of productivity programs and cloud services offered on a monthly or annual subscription basis. Microsoft 365 applications and cloud services are available in a variety of subscription plans targeted at markets ranging from individuals and households to enterprises. Progent can provide fast and easy online access to specialists with in-depth knowledge of Microsoft, macOS, iOS, and Google Android technology. Progent can help your business to evaluate the wealth of subscription plans available with Microsoft 365 and configure your information network with Microsoft 365 so you derive maximum business value. Progent supports multi-vendor environments that incorporate Windows, macOS, and Linux software. Progent can also assist you to build and maintain hybrid networks that seamlessly combine on-premises and cloud-based products and services.
Before Progent's Microsoft Operations Manager solution, system issues were approached reactively, after workers complained about them. With the benefit of proactive, computer generated warnings and trend analyses sent by MOM, Progent can now ward off network troubles before they becomes critical enough to disrupt network uptime. Because of Microsoft Operations Manager, Progent can deal with potential problems before customers are aware that the problems exist. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to deliver small business IT systems enterprise-class reliability, security and performance.
Progent offers Microsoft Windows 2003 Cluster Server support to help your organization utilize fault-tolerant clustered servers that can deliver 100% operation. Clustered Windows servers for non-stop systems include Windows 2003 Cluster Server, Microsoft SQL Cluster, and Microsoft Exchange Cluster Server. By showing you how too create zero-downtime clustered server solutions around Microsoft Windows Server 2003 Cluster, Progent's Certified Windows professionals make sure that your fault-tolerant clustered servers are configured to optimize the business advantage of your computer network.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior-based analysis tools by SentinelOne to guard endpoints as well as physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which easily escape traditional signature-matching AV products. ProSight ASM safeguards local and cloud resources and provides a single platform to automate the complete threat lifecycle including filtering, identification, mitigation, remediation, and forensics. Top features include one-click rollback using Windows VSS and real-time network-wide immunization against newly discovered threats.
Progent's Linux support services offer small and mid-size businesses and developers help with administering and maintaining Linux computers that run with Microsoft-powered networks. Progent can give your organization contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA certification. This wide array of expertise offers you a convenient one-stop consulting firm to show you how to build and manage a protected and reliable cross-platform connectivity and communications infrastructure that allows Linux and Microsoft interoperability by integrating MS Windows with leading Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Microsoft Exchange 2013 incorporates major improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces powerful new features plus a redesigned structure. These enhancements favorably impact vital facets of IT such as ease of administration, availability, security and compliance, operational costs, teamwork, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting professionals can help you understand the possible business benefits of upgrading to Microsoft Exchange Server 2013, create an efficient test and rollout strategy, and train your IT staff to maintain your Exchange 2013 solution. Progent also offers affordable remote consulting and management services for Microsoft Exchange 2013.
Progent's Microsoft engineers offer in-depth expertise in deploying, managing and debugging any edition of Microsoft Project, Project Server, and Microsoft Project Online and can deliver a broad range of affordable online consulting services based on proven best practices to help organizations of all sizes to get all the benefits of this leading platform. Support services available from Progent include solution design, installation and migration, strategies for secure file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and specialized online training classes.
Progent's Microsoft-certified Windows 11 consultants can provide a range of services for Windows 11 including Microsoft 365 solutions, mobile device management and synchronization, teleworker access, security and compliance, streamlined deployment, and Help Desk support services.
ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates advanced remote monitoring and management technology to help keep your IT system operating efficiently by tracking the state of critical assets that drive your information system. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your specified IT management personnel and your assigned Progent engineering consultant so any looming problems can be resolved before they have a chance to impact productivity.
Ubiquiti's UniFi family of Wi-Fi network appliances includes a wide selection of Wave 2 Wi-Fi access points (APs), security gateways, and switches. Ubiquiti UniFi devices running throughout multiple venues with any number of access points can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, optimization, debugging, monitoring, and reporting. Progent offers the expertise of seasoned wireless consultants who can help your organization to determine the value of UniFi products for your environment and assist you to design, deploy, administer, and maintain your UniFi solution.
Progent's wireless VoIP phone configuration and troubleshooting consultants can provide online and onsite assistance to help your organization build and maintain a Cisco wireless IP phone solution by delivering services that range from debugging the set up of a wireless IP phone or access point to offering project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.
Progent's Windows 11 experts offer a variety of services to support Windows 11 such as Microsoft 365 integration, mobile management, at-home workforce access, security and compliance, automated deployment, and Help Desk support.
Progent can provide the expertise of BlackBerry-certified consultants who can assist small organizations to plan, administer, and repair BlackBerry technology affordably and effectively, doing away with the requirement for an internal BlackBerry expert and minimizing the expense and hassle of supporting a mobile wireless workforce. Progent's BlackBerry engineers offer extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE engineers, and CISA and CISM-certified security professionals. This breadth of knowledge, combined with Progent's proven remote support model, offers small companies a cost-effective option for incorporating BlackBerry technology productively into their information network.
The ProSight Ransomware Preparedness Report is an affordable service built around a brief interview with a Progent backup/recovery consultant. The interview is designed to assess your company's preparedness either to defend against ransomware or recover rapidly from a ransomware attack. Progent will consult with you directly to gather information concerning your current AV defense and backup system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to build a cost-effective AV and backup environment that reduces your exposure to ransomware and meets your business requirements.
Progent's Microsoft Premier engineers offer expert support for corporate-wide deployments of Microsoft Exchange Server. Progent's experts can show you how to prepare for multi-location Exchange rollouts or upgrades and can supply onsite personnel to help enterprises with installations of Microsoft Exchange in the or any region served by Progent's engineers.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's Microsoft certified consultants provide a range of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP is a financial and ERP tool based, like all Microsoft financial solutions, on the expandable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP offers an affordable tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is easy to deploy and configure, and with its modular design you are able to purchase only the functions you currently need, with the option to expand clients and increase capabilities in the future. Progent's Microsoft Dynamics GP consulting experts can show you how to deploy, configure and manage the current version of Dynamics GP or upgrade efficiently from an older edition.
Progent can help you design, deploy, manage, monitor, and repair an efficient Wi-Fi network infrastructure, select appropriate components, and integrate access points, wireless bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also show you how to create a thorough 802.11x system security plan that is well aligned with the security strategy for your overall corporate network.
Progent's Microsoft-certified consultants can provide computer support and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent's consulting professionals can help you design, deploy, troubleshoot and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Hyper-V, Microsoft Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
Progent's wireless site survey and predictive modeling make it easy to design, deploy and troubleshoot a Wi-Fi network customized for your environment, offering your business a wireless solution that delivers the coverage, speed, capacity, Quality of Service, security, and hand-off capability your business needs. Wireless survey services from Progent include remote predictive modeling for planning a Wi-Fi network and on-premises site survey services for validating, optimizing, and troubleshooting a functioning wireless LAN.
Progent provides consulting services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and maintain a WatchGuard Firewall/VPN product that aligns with your network security requirements and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewalls.
Progent's Computer Help Desk Call Center Outsourcing Support Services for desktop support are intended specifically for small businesses who require immediate availability of a Help Desk Service Center with expert telephone support and effective escalation options but who have to operate within a modest information technology budget. Key features of Progent's Help Desk Outsourcing Support Services are Help Desk Phone Support, Optional Remote Access Provisioning, System Assessment, Expert Prioritization, Virtual Help Desk Call Center Support, Per Minute Billing, and Helpdesk Software Selection and Integration.
Progent's Ekahau-certified Wi-Fi experts can help you to plan, implement, enhance, manage and debug a Wi-Fi network adapted to your facilities. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for onsite RF signal analysis.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Progent offers clients access to consultants who have earned some of the computer industry's most prestigious certifications. Progent thinks that customers deserve to be sure that their computer support providers have accredited testing plus extensive practical experience so that Progent's customers can use Progent's service with trust. In many cases, vendor credentials like the Cisco Certified Internetwork Experts (CCIE) confers privileges for substantially better vendor help than is offered to uncertified consultants, enabling Progent to deliver customers a better level of IT support. In addition, major credentials such as CISSP or ISSEP for network security can help corporate clients to show compliance with regulatory requirements by using the assistance of accredited IT experts.
Progent provides three essential kinds of Contact Center services : Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft experts gives your customers convenient access to a dependable technical resource with years of experience delivering phone support and online repair for networks powered by Microsoft technology. Progent's focus is on giving the support Help Desk a respected reputation as a solid contributor to company performance. Progent's target is to resolve rather than merely record problems.
Progent's Wi-Fi site survey services assist you to plan, deploy and troubleshoot a Wi-Fi network adapted to your facilities, providing your business a WLAN that has the coverage, performance, density, Quality of Service, security, and roaming capability your company needs. Wireless survey services from Progent include remote predictive modeling for designing a Wi-Fi LAN and onsite site survey services for confirming, tuning, and troubleshooting an operational Wi-Fi LAN.
Progent's Cisco-Meraki Wi-Fi access point experts can assist you to plan, configure, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a campus or a nationwide enterprise. Progent can also assist clients to integrate other Cisco devices for unified management.