Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer affordable remote and onsite consulting, software development, and technical support services for organizations of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can assist customers design and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud infrastructure into a cohesive information management system.
Progent can assist your business to evaluate the wealth of subscription plans offered with Microsoft 365, previously branded Office 365, and configure your network with Microsoft 365 so you realize maximum business value. Progent supports cross-platform networks that incorporate Windows, macOS, and Linux software. Progent can also help you to build and manage hybrid ecosystems that seamlessly integrate local and cloud resources.
In addition to providing access to Microsoft Dynamics GP specialists, Progent has experts in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro. Progent offers programming, troubleshooting, administration help, upgrade support, and one-on-one or group webinar training customized to address your particular requirements. Progent's experts also can help you build and maintain a protected, reliable server and communications infrastructure to support your ERP, MRP and accounting solutions.
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a revamped architecture that enhances cloud readiness, supports the most popular smart phones and tablets, permits one-time sign-on with Azure AD, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also simplifies reporting, incorporates new Workflows, extends the Web Client, and adds more than 100 enhancements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants offer the broad knowledge and hands-on experience to resolve the critical technical and business issues involved with deploying and managing Dynamics GP 2015 R2 and can help you to perform an efficient migration that will maximize the return on your investment in this mission-critical platform.
Cisco's Catalyst wireless controllers simplify the administration of Wi-Fi LANs by unifying the configuration and control of Wi-Fi access points, optimizing Wi-Fi performance by reducing the effect of RF congestion, improving wireless availability with fast auto-failover, and hardening data security by identifying threats and filtering network traffic based on user type and locale. Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controllers to manage Wi-Fi networks of all sizes. Progent can help you to administer and debug your existing Cisco-based Wi-Fi solution or carry out a smooth migration to Cisco's latest wireless controller solutions.
Progent offers cost-effective remote and on-premises support to help companies to migrate any part of their core IT resources to Google Cloud Platform services. This can save management hassle and equipment expense and allow access to Google's state-of-the-art machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform integration including requirements analysis, preparedness evaluation, system design and review, testing, configuration, administration, performance optimization, software license management, backup/restore mechanisms, and security strategies.
Progent's Cisco-authorized IT consultants can show you how to build an affordable, 24x7 Internet connection architecture that can deliver non-stop Internet connectivity via a wide array of fault tolerant Internet access products and services including high availability BGP, automatic fail-over, and multiple ISPs. Progent can provide Cisco Certified Internetwork Expert professionals to help you utilize the most current techniques for fault tolerant Internet access to create an economical, completely redundant Internet network with automatic failover and other features to deliver zero-downtime Internet connections.
Progent's Duo managed services utilize Cisco's Duo technology to protect against password theft through the use of two-factor authentication. Duo supports single-tap identity verification with iOS, Google Android, and other out-of-band devices.
Progent’s Shared Call Center service makes it possible for your IT organization to share responsibilities for Help Desk services transparently between your IT team and Progent's large roster of veteran desktop support engineers and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling end-user service requests, ticketing, responsibility, progress tracking, and metrics.
Progent's Cisco certified network infrastructure consultants can help your organization to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to set up, manage, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
Progent can assist your organization to plan an upgrade to Teams from Skype for Business or Lync Server and install, administer, and troubleshoot a cloud or hybrid deployment of Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.
Progent's ProSight Email Guard uses the technology of leading data security vendors to provide web-based control and world-class protection for all your inbound and outbound email. The hybrid structure of Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. ProSight Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a further layer of inspection for inbound email. For outgoing email, the local gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and protect internal email that stays inside your corporate firewall.
Les Kent has a 35-year history of successful network integration, executive administration, marketing, and operations. He has demonstrated a knack for developing elegant information technology solutions while working as a system designer, application developer, project manager, deployment expert, and troubleshooter for small companies, start-ups, and global corporations.
Progent's Power BI consultants can help your business to design, install, maintain, update or troubleshoot your Power BI solution. Progent can also help you to organize your target data for Power BI visualizations. Progent can help you build and administer an on-premises, cloud based, or hybrid network model to run Power BI.
Microsoft Lync 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop sharing, and both VoIP and PSTN calling. Lync 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint Server and Office or cloud-based Microsoft 365 and streamlines administration via integration with Active Directory. Lync 2010 can also cut expenses by eliminating VoIP equipment and subscription fees, PBX systems, or conventional video conferencing technology. Progent's certified unified communications experts offer online and on-premises support services to assist your company to maintain and repair your existing Lync Server 2010 deployment or evaluate the advantages of migrating from Lync to Skype for Business, which is the new release of the product. Progent can also assist your organization to plan and execute an efficient Skype for Business migration or a migration to Microsoft Teams.
Progent's virtual classroom webinars offer small companies the cost savings, simplicity, and versatility of online seminars and the proven training methods of experienced instructors who utilize the latest collaboration software to reproduce real-time, participatory classes. Progent can provide remote training for popular desktop applications including elements of Microsoft Office such as Microsoft Office Excel, Word, Access, and Outlook: Microsoft Dynamics accounting and management products such as MS Dynamics GP (Great Plains); as well as additional leading desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent's Microsoft and Cisco certified Consultants provide three service programs to help mid-size and large businesses develop an efficient and productive internal Network Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment analysis, process analysis and enhancement, management reporting, training of in-house staff, and documentation of processes. Progent's Software Evaluation and Integration Support Services help organizations analyze the various high-quality Help Desk software packages available and decide which products might be excessively expensive, miss key functions, or align poorly with your company's corporate culture. Progent also provides short-term staffing for businesses who need to augment their internal Help Desk team for special tasks or to fill in for absent or indisposed personnel.
Microsoft SQL Server 2005 offers powerful, familiar tools to computer professionals as well as to information workers, lessening the complexity of creating, integrating, administering, and accessing company data and analytical programs on platforms ranging from handheld devices to enterprise data networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 require a network consultant with real-world expertise and wide knowledge in designing and deploying data-driven, end-to-end business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
MS Communications Server delivers IM and presence as part of a scalable, enterprise-grade solution featuring enhanced security, seamless compatibility with other Microsoft products, an extendable, standards-based development platform, and support for regulatory mandates such as HIPAA, SOX, and GLB. The product offers cost savings and improved operational efficiencies, enhanced individual output, and better intellectual property protection. Microsoft Office Communications Server 2007 has been superseded by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence consultants can provide remote and onsite support and troubleshooting help for your Office Communications Server 2007 deployment and can assist you to assess the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also help you to plan and execute an efficient upgrade that will add business value to your information network
Progent's Microsoft-Certified SQL Server engineers offer a range of services to assist small and midsize businesses to plan, install, administer, and repair SQL Server 2008 solutions so that they get the optimum business advantage from this state-of-the-art database management technology. Also, Progent can provide help with network infrastructure, enterprise-wide protection, and software development to optimize the business advantage of your IT network.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to streamline their business processes by automating key sales activities including listings, orders, payments, fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales processes, vendors can broaden their market, lower their operating costs, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide programming, workflow integration, project management support, and training so you can shorten development time and get to market quickly.
Progent's expert support team can help you design and implement an efficient in-place Microsoft Exchange 2007 migration strategy that minimizes productivity disruption, simplifies ongoing service requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multi-server or multi-site upgrades, Progent has the experience to finish your move rapidly and economically. Progent's Microsoft Exchange Server 2007 support, repair, and design offerings include assistance with the integration of outside vendor enhancements of Exchange 2007 Server and the creation of unified messaging implementations powered by Exchange 2007 Server.
Progent's certified failover clustering consultants can assist you to evaluate the advantages of deploying Windows Server 2012 clustering technology to build an advanced fault-tolerant/disaster recovery solution, help you to plan and install a Windows Server 2012 environment, provide online and on-premises consulting services and engineering support for clusters composed of physical servers or virtual machines, and help you to centralize the management of failover clusters.
ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior-based machine learning technology by SentinelOne to defend endpoint devices as well as servers and VMs against modern malware assaults like ransomware and email phishing, which easily get by traditional signature-based anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a single platform to manage the complete malware attack progression including protection, infiltration detection, mitigation, remediation, and forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats.
Progent's Microsoft-certified consultants offer online or onsite expertise to help organizations of all sizes to plan, implement, administer, and troubleshoot a backup system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from earlier releases of Data Protection Manager or from a different backup/recovery system, and Progent can integrate your Data Protection Manager implementation for on premises, cloud, or hybrid environments. Progent can provide occasional help for resolving especially challenging issues, or full project management support. Progent's consultants can also help you to design Data Protection Manager into a comprehensive disaster recovery strategy.
Progent offers support expertise for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, deploy, and manage a WatchGuard Firewall appliance that aligns with your network security requirements and budget. Progent can assist you to manage outdated WatchGuard firewalls or migrate efficiently to current WatchGuard firewall solutions.
Before Progent’s Microsoft Operations Manager solution, network problems were handled reactively, once users complained about them. With the benefit of proactive, automated alerts and trend reports sent by MOM, Progent is now able to fix system troubles before they grow to be serious enough to disrupt network uptime. Thanks to Microsoft Operations Manager, Progent can deal with looming problems before clients suspect that the problems are there. Progent has expertise with MOM 2005 and Microsoft Operations Manager 2000 to deliver small company networks enterprise-class service continuity, safety and productivity.
If you want to update your corporate web site, build internal webs for applications such as human resources or worker training, design a high-impact web presence for a new business, or generate enterprise-class, data-driven specialized web applications, Progent can supply skilled and experienced web developers. Progent's consultants can also show you how to design and maintain a safe, fault-tolerant server and communications network, including remote and wireless connectivity, to support your web solutions.
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to deliver web-based control and comprehensive security for your email traffic. The hybrid architecture of ProSight Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and keeps most threats from making it to your security perimeter. This decreases your vulnerability to external threats and saves network bandwidth and storage. Email Guard's on-premises security gateway appliance adds a further layer of analysis for incoming email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall.
Progent's Cisco-certified wireless networking experts can provide online and on-premises consulting and troubleshooting services to assist your organization to design, install, administer, optimize, and repair Wi-Fi deployments that incorporate Cisco's Meraki access points. Progent's consultants can also assist you to plan and implement hybrid networks that combine local and cloud-hosted services and that deliver seamless connectivity, advanced security, streamlined management, and consistent performance for all your wired and wireless devices.
Progent can assist you with any phase of Azure cloud migration including needs definition, prerequisites evaluation, system design, pilot testing, implementation, centralized administration, performance optimization, software license management, disaster recovery preparedness, security policy enforcement, and compliance assessment. Progent can help your IT staff to configure and debug firewall appliances and VPN tunnels so that your clients can securely connect to Azure services, and Progent's Microsoft-certified consulting experts can help you set up critical Microsoft platforms to run in the cloud including Windows Server, Exchange, SQL Server and Skype for Business. Progent can also help your organization to create a hybrid cloud environment that seamlessly integrates physical datacenters with Azure-based resources.
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales, merchants can broaden their reach, reduce their operating costs, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and expedite your ROI.
Progent’s team of Microsoft and Cisco Certified consultants average longer than ten years of real-world industry experience, at the front lines of IT service, executing a wide range of technical projects for a large array of clients. Each Progent support professional shares a refined collection of personal best practices which are incorporated into shared best practices standards that Progent teaches its support personnel. This ensures that you get not just world-class IT capability, but also a consultant with proven approaches for applying computer knowledge to resolve actual network problems quickly.
VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to specify, automate and verify a consistent runbook for recovering services quickly following an outage. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, plus transparent site relocation, failback and site re-protect. SRM also supports non-intrusive testing for site recovery, updates and patches and can produce audit reports to verify full service restoration, validate Service Level Agreements and prove disaster recovery compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant to help you to plan, deploy, test and administer a DR system based on VMware SRM.
Microsoft Lync Server 2013, renamed Skype for Business, enables organizations of any size to create a manageable and secure communications ecosystem that permits a BYOD computing style with instant messaging (IM), real-time presence, audio/video and web meetings with application sharing and whiteboard, and both IP-based and PSTN calling enabled for a broad assortment of stationary PCs and handheld endpoints. Progent's Microsoft-certified Lync 2013 consultants and network integrators can assist your company to assess the business benefits of Lync Server 2013, create an on-premises, cloud-resident (via Lync Online) or hybrid model appropriate for your present and future goals, implement Lync Server 2013 in a way that expedites your ROI, and deliver live webinar and onsite training to your IT staff and end users. Progent offers expertise in key components of a Lync 2013 solution including Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to integrate Lync Server 2013 with key Microsoft 365 apps such as Outlook and PowerPoint.
Progent's pricing model is to bill for online service and on-premises visits by the minute. Consequently, you are billed exclusively for received support. Progent does not demand a more expensive rate for after-hours or priority service, and inside California or in regions where Progent provides on-site support, Progent does not bill for travel except for emergency calls where on-site time is less than 4 hours. In addition, Progent applies no initialization charge and asks no retainer for support services delivered during normal working hours. Many service organizations impose substantial minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity avoids large bills for quick solutions so you won't be tempted to allow minor problems to fester.
Progent's Standard Help Desk Services provide a comprehensive service desk solution that manages all aspects of online Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and management reports. Support services are provided at a substantial discount off Progent's normal desktop service rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to resolve the most problems.
Progent’s Technical Response Center (TRC) provides nationwide extended hours remote support for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service professionals offer after-hours telephone help and online secure network access to isolate and repair technical problems quickly and economically. The scope of technical expertise represented by Progent's staff of country-wide support professionals allows Progent to escalate even the most difficult network issues to qualified experts as needed. For urgent issues, the TRC tries to respond to your request for support in less than one hour.
Progent can help you prepare and implement a smooth move to Microsoft Dynamics GP/Great Plains so that you retain your data, strengthen your protection, enhance your analytics, take full advantage of Microsoft Office integration, and reduce productivity disruption by designing and executing a smart migration plan. Progent can also help educate new Dynamics GP/Great Plains 2010 users so you don't lose productivity. Progent can enhance your financial reports and management analytics by offering Crystal Reports consulting, FRx assistance, and Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other tools make it possible to produce specialized business applications and eCommerce solutions that integrate transparently with Dynamics GP 2010/Great Plains 2010.
Progent can help your business to design an upgrade to Teams from Skype for Business and configure, administer, and troubleshoot a cloud-based or mixed implementation of Teams. Progent can help you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
Progent's Test and Training Lab at the QTS Internet Data Center can be used for piloting mission-critical applications, developing efficient migration procedures, evaluating and optimizing performance, designing or verifying disaster recovery strategies, mitigating compatibility issues, and building training systems for the latest technologies. For Progent customers without adequate internal resources to configure effective test environments, the lab cuts capital outlay and engineering risk and helps keep vital network initiatives on schedule.
Progent's Microsoft-certified Windows 2003 Server consultants offer computer help and expert consulting for the complete family of Microsoft .NET Enterprise Servers, Windows Server 2003, and Microsoft Windows Server 2000. Progent's Windows Server 2003 upgrade, configuration, administration, and maintenance offerings include network planning, installation, project management, in-person and remote technical support and repair, Help Desk outsourcing, CISM-certified security consulting, turn-key outsourcing, and expert co-sourcing.
Progent can assist you to plan and execute a smooth migration from a UNIX-based information environment to a network powered by Microsoft Windows and suited for supporting Microsoft's familiar office productivity products, business applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and application specialists can assist you to guard your data and reduce productivity discontinuity by designing an efficient migration strategy that protects your current investments in UNIX software and technology. UNIX-to-Windows transition support expertise offered by Progent include evaluation of current environment, migration strategy and validation, MS Exchange migration services, information and application software transition, and server and storage migration and consolidation.
Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer economical online and onsite consulting expertise, application development, and technical support services for businesses of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can assist customers plan and execute an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines onsite and cloud-based infrastructure into a seamless information management system.
Lync 2013, now called Skype for Business, allows organizations of all sizes to build a centrally managed and protected communications ecosystem that supports a BYOD computing model with instant messaging (IM), real-time presence, web conferencing with application sharing and whiteboard, as well as IP-based and PSTN calling across a broad assortment of desktop and handheld endpoints. Progent's Microsoft-certified Lync 2013 experts and system integrators can help your company to evaluate the advantages of Lync 2013, design an on-premises, cloud-based (with Lync Online) or mixed topology suitable for your current and long-term goals, implement Lync Server 2013 in a way that expedites your ROI, and deliver custom online and onsite training to your IT staff and end users. Progent offers expertise in key pieces of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to integrate Lync Server 2013 with popular Microsoft Office and Microsoft 365 applications such as Outlook clients and PowerPoint.
Dynamics GP 2010 software is a comprehensive business management and analytics solution that integrates information and processes across your company, communicates seamlessly with other applications, and connects workers, customers and vendors regardless of time or place. Created for small to mid-size companies, Dynamics GP 2010 and MS Dynamics GP Release 10.0 deliver functionality for accounting, management reporting, project management, inventory and order control, e-commerce, HRM, customer relationship management, field force automation, manufacturing, retail management, and online business services. Progent can show you how to install and manage a robust, protected computer and network infrastructure to support Microsoft Great Plains, and can provide experienced Great Plains consultants to help your business exploit the full power of Microsoft Dynamics GP/Great Plains 2010.
Progent provides customers the services of consultants who have been awarded some of the IT industry's most prized certifications. Progent believes that customers have the right to be sure that their computer service providers have accredited training plus broad practical experience so that Progent's clients can use Progent's service with trust. In many cases, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) confers priority for substantially superior vendor support than is offered to non-certified service providers, enabling Progent to deliver clients a higher class of computer support. In other cases, recognized credentials such as CISA or ISSAP for IT security can aid corporate clients to demonstrate compliance with regulatory requirements by using the assistance of recognized IT experts.
Progent's expertise providing Microsoft .NET services and SQL Server help, and Progent's programming experience with VBasic, XML, and additional developer platforms make it possible to design specialized mission-critical applications and eCommerce solutions that operate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can help you create reports that let you track your business more effectively, transforming uncooked data into valuable insights into your business.
Progent can help organizations of any size to follow leading practices to configure SCVMM 2012 hosts, networking, storage systems, and library resources; design, implement, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive reporting. Progent can assist your business to migrate from an earlier edition of System Center Virtual Machine Manager or from a third-party management system, and Progent can assist you to optimize and troubleshoot your current SCVMM 2012 environment so you get maximum business value.
Microsoft Communications Server delivers Instant Messaging and presence as part of a scalable, enterprise-grade package offering enhanced security, transparent compatibility with additional Microsoft products, an expandable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can realize cost savings and elevated operational efficiencies, increased worker productivity, and stronger intellectual property protection with this simple-to-administer, highly available solution. Successful deployments of Office Communications Server call for careful planning and thought before installation. Progent's Microsoft-authorized consultants can deliver the skill necessary to realize all the benefits of Office Communications Server across your whole corporation.
Progent offers one-on-one education designed for people who want to broaden their knowledge of the macOS and OS X operating system, Apple Mac computers, or Mac office software including Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one webinar training for macOS and Mac OS X application software.
Altaro VM Backup provides small and mid-size businesses a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, multi-site, and cloud architectures and also enables low-cost backup to Azure Block Blob storage. Headline features include industry-leading Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup intervals as low as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, granular recovery capability for individual files and emails, support for Windows Cluster Shared Volumes and VMware vCenter for handling larger deployments, and support for Microsoft Volume Shadow Copy Service to back up live VMs without downtime. Progent is an Altaro partner and offers a wide array of consulting services to help you to design, install, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software.
Microsoft Windows Server Update Services enables information technology administrators to deploy and monitor the latest Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Windows Server Update Services, network support personnel can completely and effortlessly manage the installation of patches that are released through Microsoft Update to servers and workstations in a company. Progent can help you with complex details of the initial setup of Microsoft SUS such as designing the Microsoft Windows Server Update Services deployment, configuring user's workstations, defining the Group Policy settings, and making sure your Microsoft Software Update Services GPO is associated with an Active Directory container appropriate for your network environment.
The complexity and integration requirements of Microsoft Windows Servers calls for a network consulting team with practical expertise and in-depth familiarity with planning and integrating cohesive, comprehensive network technology solutions. The background of Progent's Microsoft-certified experts, which averages more than 10 years supporting Microsoft technology, assures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your strategic objectives. Progent’s IT services can assist you with planning, deploying, managing, and supporting Windows Server systems that increase the business value of your IT network. Progent’s consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other desktop clients.
Progent's certified professionals can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, create test systems and migration strategies, optimize your infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT support, staff, develop an enterprise-wide security strategy, automate IT administration, help with creating applications, and build and test a disaster recovery/business continuity plan.
Progent can assist businesses of any size to follow best practices to set up SCVMM 2012 hosts and host groups, networking, storage systems, and library resources; plan, integrate, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class reporting. Progent can assist your company to upgrade from an older edition of SCVMM or from another management system, and Progent can assist you to optimize and repair your existing SCVMM ecosystem so you realize maximum return on investment.
Progent's CCIE-certified network infrastructure consultants offer advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Citrix has developed a powerful line of products that deliver enterprise-grade manageability, scalability, and performance for virtualizing servers and for centralized delivery of Windows desktops and Windows applications. For managing virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers XenServer and Citrix Essentials. Progent's Citrix-certified engineers can help your company to assess the strategic benefits of Citrix virtualization products and help you design, validate, implement, optimize, and support Citrix virtualization platforms.
Progent's Duo services incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication (2FA). Duo enables single-tap identity verification on iOS, Android, and other personal devices.
Progent can provide cost-effective online consulting to assist businesses to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable cloud storage, and Amazon Glacier for low-cost long-term archiving. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, system design, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security. Progent offers advanced expertise with firewall configuration and VPN access and can show you how to deploy cloud-centric or hybrid cloud networking models that seamlessly incorporate Amazon AWS resources. Progent can provide as-needed expertise to help you to resolve technical roadblocks or Progent can provide project management outsourcing or co-sourcing to help you migrate to the Amazon AWS platform on schedule and on budget.
Progent's Microsoft-certified consultants can help your business to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate efficiently to SCCM 2012 from a legacy device management platform or help you to modify your current SCCM 2012 ecosystem to accommodate your evolving business requirements. Also, Progent can assist you to build a software foundation that fully supports SCCM by delivering expertise with associated Microsoft platforms including ADDS, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Progent's Cisco certified wireless networking consultants can provide economical remote and onsite support for both end-of-life and modern Wave 2 Aironet wireless access points (APs) and Progent can help you to design and manage wireless environments that incorporate indoor and outside/ruggedized Aironet APs.