Additional Topics of Interest
Microsoft Windows Server 2012 Clusters Support and Help
Progent's Microsoft-certified failover clustering experts can assist companies of all sizes to evaluate the benefits of utilizing Microsoft Windows Server 2012 failover clustering technology to create an advanced high-availability/disaster recovery solution, help your organization to plan and deploy a Windows Server 2012 system, provide online and on-premises consulting expertise and technical support for failover clusters composed of physical servers or virtual ones, and help you to streamline the administration of clustered servers.
Microsoft Windows 2008 Computer Engineer
Progent's certified professionals can assist you you to calculate the benefits of Windows Server 2008 for your business, create pilot programs and rollout plans, integrate Windows Server 2008 with your IT infrastructure and workload, educate your IT personnel how to use enhanced administration utilities, and provide continuing consulting and troubleshooting via low-cost options including Help Desk Call Center support and remote technical support.
Juniper SSG20 Router Security Auditor
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Service Reports Technical Support
Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all billed services. Unlike many freelance consultants or local support firms who provide minimal documentation or specifics of tasks performed, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the service reports sent by every staff member to each customer. The discipline of detailing and archiving support activity allows more efficient support and eliminates a slew of common problems such as when a service customer is effectively held captive to a consultant who wonít release vital service information.
Signature-based Virus Protection Troubleshooting
ProSight Enhanced Security Protection services offer affordable in-depth protection for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint control, and web filtering through cutting-edge tools packaged within one agent accessible from a unified console. Progent's security and virtualization consultants can assist you to plan and configure a ProSight ESP environment that addresses your company's specific needs and that allows you prove compliance with government and industry information security regulations. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require urgent attention. Progent's consultants can also help you to set up and test a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack like ransomware.
Office Excel 2010 Services
Progent's certified Excel and Office 365 Excel application consultants can provide a broad variety of online services to assist you to plan, develop, test, install, administer, and troubleshoot applications powered by any release of Excel, including Office Excel desktop and Office 365 Excel. Progent can assist you to migrate your current Excel solutions to the latest versions of Excel, support Excel on iOS-powered iPhones and iPads and Android phones and tablets, and identify and fix compatibility problems between different releases of Excel. Progent can provide as-needed support to organizations who need a quick solution to a specific issue related to Office Excel and Progent also offers comprehensive project management services for upgrading or developing mission-critical application software built on Excel. Progent's cost-effective online training for Excel can be customized to meet the special requirements of individuals or groups.
Juniper Networks NetScreen Cybersecurity Group
Progent's Juniper-certified NetScreen consultants can assist your company to install and integrate NetScreen 5200 and 5400 routers, upgrade from older NetScreen products to the latest Juniper products, and repair network infrastructure problems in all-Juniper or mixed-vendor environments.
CCIE Certified Setup and Support for 8800-EX Wireless IP Phone
Progent's CCIE-certified networking consultants can provide advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Catalyst Switch VLAN Online Support
With the Catalyst line of switches for small and medium-sized businesses, Cisco enables organizations to realize all the advantages of bringing smart traffic control to their IT infrastructures. Cisco's switch product line makes it possible to deploy capabilities to make your IT network highly robust to handle real-time requirements, expandable to facilitate growth, secure enough to protect confidential data, and capable of prioritizing and managing traffic flows to optimize network operations. Progent's CCIE certified engineers can help you pick out and deploy Cisco switches that make sense for your business. In addition, Progent's certified security specialists can show you how to create a strategic security plan and configure Catalyst switches so they powerfully support your security strategy. Catalyst switches that Progent supports include Cisco's Catalyst Express 500 switches, Catalyst 3560 switches, Catalyst 4500 switches, and Cisco Catalyst 6500 Series Switches.
Microsoft Hyper-V 3.0 Server Consolidation Troubleshooting
Microsoft Windows Server 2012 R2 Hyper-V advances the power of server virtualization in key areas such as multitenancy, agile network infrastructure, cloud support, scalability and performance, and high availability. Progent's Microsoft-certified consulting experts can assist your business to take advantage of Hyper-V to deploy and maintain virtual servers to reduce network costs and enhance productivity.
Branch Location Onsite Technical Support
Years of experience delivering Microsoft expertise and Cisco network consulting has enabled Progent to develop a unique ability for supporting branch offices that need IT help with the responsiveness common to with small companies but which includes professional communications, thorough documentation, and adherence to corporate IT protocols. If your corporation has a remote office located anywhere in California or any region covered by Progent's engineers, Progent can offer a broad range of onsite and remote network consulting services and system design assistance.