Progent's Microsoft-certified experts offer computer support and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s support team can help you design, deploy, maintain and manage the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Small Business Server, Exchange Server, SharePoint, Windows Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager.
Microsoft Exchange 2013 incorporates significant enhancements to the capabilities of its predecessor Exchange 2010 and introduces powerful innovations as well as a revamped architecture. These enhancements favorably impact vital facets of IT like ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consultants can help you understand the potential business benefits of upgrading to Microsoft Exchange 2013, create a cost-effective validation and deployment plan, and educate your IT team to manage your Microsoft Exchange 2013 environment. Progent can also provide affordable online consulting and management services for Exchange Server 2013.
Progent's Citrix-certified experts can help your business to design, install, administer, and support a virtualized application delivery system based on XenApp. Progent's Cisco-certified CCIE network engineers can show you how to optimize your network for distributing server and client-side applications, and Progent's datacenter support consultants can assist you to administer and maintain a remote datacenter that features high uptime, enhanced protection, and fast recovery.
Progent's Cisco CCIE-certified network infrastructure experts offer advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies over 25 years of background helping manufacturing and distribution companies to simplify complicated supply chains and improve the efficiency of key processes to bring products to market quickly and adhere to customer commitments dependably. Progent can provide the skills of an ERP consultant with over two decades of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or onsite consulting that can range from as-needed advice to end-to-end solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, customization, CPQ, web site integration, debugging, data conversion, Excel and SQL integration, training, and DBA services.
Progent can provide the services of RIM BlackBerry-premier consultants who can assist small businesses to plan, administer, and troubleshoot BlackBerry solutions affordably and successfully, doing away with the need for an in-house BlackBerry specialist and reducing the expense and distraction of supporting a mobile wireless workforce. Progent's BlackBerry engineers offer extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified engineers, and CISSP and CISM-certified security professionals. This breadth of expertise, in conjunction with Progent's efficient remote service delivery model, provides small companies an efficient option for incorporating BlackBerry devices and software productively into their information network.
Progent's Microsoft-certified consultants can help you to assess the business value of Windows Server 2012 R2 for your organization, create pilot environments and migration plans, optimize your network for local, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT management team, develop an enterprise-wide security plan, streamline network management, help with application development, and build and validate a DR/BC plan.
Cisco's PIX Series firewalls have reached end of life and Cisco may no longer offer support these legacy devices. Progent still offers consulting support for Cisco's PIX firewalls to help you with maintenance and management and Progent can in addition help you determine whether to migrate to next generation firewall technology from Cisco. Progent's Cisco technology experts can help you plan and implement an efficient upgrade to Cisco ASA 5500-X firewalls based on industry best practices.
Progent can help you design, deploy, manage, monitor, and troubleshoot an efficient Wireless network infrastructure, recommend appropriate hardware and software, and configure wireless access points, bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also show you how to put together a complete 802.11x system security strategy that is well aligned with the security strategy for your entire corporate network.
Progent's expertise providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools enable Progent to create custom mission-critical applications and eCommerce solutions that integrate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting consultants can show you how to create reports that allow you to track your business more effectively, transforming raw information into useful understanding of your company and customers.
Progent's Cisco-certified Wi-Fi integration consulting experts can help organizations to deploy, manage, and troubleshoot Cisco wireless devices such as Cisco's Aironet and Meraki Wave 2 wireless access points as well as Cisco's Wireless Network Controllers.
Progent's expert support team can show you how to design and implement an efficient in-place Microsoft Exchange 2007 upgrade plan that minimizes productivity disruption, simplifies long-term service demands, and makes your Exchange Server 2007 easy to administer. For complex multi-server or multi-site upgrades, Progent offers the experience to finish your move quickly and economically. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting services include expertise with the configuration of third-party enhancements of Exchange 2007 Server and the creation of unified messaging implementations powered by Microsoft Exchange 2007 Server.
Global Information Assurance Certification was established in 1999 to validate the knowledge of information technology security experts. GIAC accreditations are acknowledged by businesses and government organizations around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists offer expertise with all of the network security disciplines addressed under GIAC certification such as evaluating infrastructure vulnerability, event handling, intrusion detection, web-based services security and security information and event management (SIEM) solutions.
Small to mid-sized companies can now enjoy all the benefits of System Center Operations Manager and in addition have fast access to Progent’s Microsoft Certified IT support professionals. With Progent's affordably priced IT support packages, small and midsize businesses can select a simple Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to provide small company information systems enterprise-class reliability, protection, and performance.
System Center Configuration Manager 2016 automates application and device provisioning across multiple sites, centralizes security and compliance settings management, keeps track of network resources, protects against company data leakage, provides network health reporting, allows secure self service, and offers a common point of control for administering multi-OS networks running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud experts can assist businesses of any size with any aspect of designing, installing, using and repairing a SCCM 2016 deployment for local, cloud-based, or hybrid networks.
Progent provides small businesses two low-cost network security inventory scanning packages that include, at a preset fee, remotely managed inventory scans of your network security profile which are evaluated by certified security engineers who assess the results of the scan, present unbiased summaries of your current security vulnerability, and make suggestions for remediation. Progent has developed two non-overlapping network security evaluation scanning packages for external and internal security testing that are priced to fit the budgetary realities of small businesses while providing enterprise-class evaluations of your IT network's vulnerability to attack.
Progent's CCIE-certified network infrastructure consultants have extensive background helping ISPs to architect, deploy, administer, tune, and troubleshoot fault-tolerant, scalable connectivity solutions suitable for public networks.
Progent's consultants offer Mac users a range of services including desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Entourage and email help, network protection services, and one-on-one education. Progent can help clients to migrate to macOS from Mac OS X or earlier versions of Mac OS X and Progent can offer help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with Apple iPhone integration and Apple iPad management, or moving to iCloud. For computer networks built exclusively on macOS or OS X or for networks with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of planning, integrating and maintaining a network environment that is reliable, secure, efficient and aligned with your organization's objectives.
Progent offers economical remote support from engineers skilled in a wide range of products and technologies that deliver solutions for protecting Microsoft Windows, Mac, and Linux physical and virtual servers and desktops plus laptops and smartphones. Progent offers consulting support for leading data protection platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan, Double-Take Software, MozyPro, Retrospect, Apple Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent's consultants can assist you to design, upgrade, or maintain backup/restore solutions for a range of environments such as on-premises, edge to datacenter, cloud, or a mix.
Progent's Cisco-Premier network consultants can assist you to run Cisco's management tools along with a variety of powerful third-party applications to build a comprehensive network management strategy in order to keep your network running reliably, conserve limited resources, guard your data, recover rapidly from device breakdown or deliberate attacks, and enable you to add or reassign valuable resources sensibly and affordably as your company grows.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies more than a quarter century of experience assisting manufacturing, distribution and service organizations to manage complicated supply chains and streamline key business processes to get products to market quickly and meet customer commitments consistently. Progent offers the skills of an ERP consultant with over two decades of background working with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or on-premises consulting that can range from occasional guidance to solution planning and project management. Sample consulting services available from Progent for Infor CloudSuite Industrial include implementation, upgrades, process improvement, application development, CPQ, web site integration, technical support, data conversion, Excel and SQL integration, training, and database administration.
Progent's certified Office Word and Office 365 Word consultants can provide a broad selection of affordable online support services to help your organization to manage and troubleshoot your existing Microsoft Word environment or help you to move to a current version of Microsoft Office Word. Support offered by Progent's Word experts include VBA software development, identifying and fixing compatibility issues between various releases of Word, integrating Office Word with different Microsoft Office applications such as Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,network optimization for dependable. reliable cloud access, security consulting, smart phone and tablet integration, and remote training sessions tailored for your special requirements.
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status through rigorous testing and significant experience with information security architecture. ISSAP security experts possess in-depth understanding of access control systems and methodologies, phone system and network infrastructure security, cryptography, needs evaluation, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-premier security consultants can assist your business with all phases of secure network architecture.
Microsoft Office for Mac allows Mac users to run the industry's most popular office productivity programs. Progent's Apple-certified Macintosh consultants can help you configure Mac Office on a mixed-platform network that incorporates Apple OS X and Windows-powered platforms so that Mac users can take advantage of the latest capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with colleagues who use Microsoft Windows. Progent's consultants have experience with both Mac and Windows technology and can provide service for networks that combine Mac with Windows systems with extensive resource sharing, or environments which carefully restrict sharing between Mac and Windows users.
Progent's CISSP-certified cybersecurity experts can help businesses of all sizes with any aspect of IT security. Progent can help implement efficient cybersecurity solutions that guard a small office from advanced threats or Progent can design, configure, and monitor a comprehensive security environment for hybrid enterprise networks that accommodate local, remote, and mobile clients accessing network resources spread across multiple physical sites and various clouds.
Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can help your organization to plan and deploy a disaster recovery system based on Microsoft's advanced Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Progent's remote connectivity and smartphone synchronization experts can assist your business to plan and deploy connectivity solutions for remote desktop PCs, notebooks, and smartphones so they work seamlessly with your IT network, allowing you to improve the efficiency of your off-site workers.
SQL Server 2014 includes significant enhancements in key areas including speed, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that operates seamlessly with all workloads including Online Transaction Processing, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and onsite consulting services such as planning, configuration, management, remediation, and software development services to enable businesses of all sizes to achieve maximum business value from their SQL Server 2014 deployment.
Progent’s IT outsourcing packages provide economical network support for small businesses. Whether it involves designing network infrastructure, creating an in-house Help Desk or using an outside one, deploying a new email platform, monitoring your system, or building an on-line business application, outsourcing your IT engineering services can contain expenses and minimize uncertainties, allowing IT support budgets to grow in a more moderate and manageable fashion than is possible by assembling a large, all-purpose in-house IT staff. Progent’s Outsourcing White Paper and flyers explain how Progent can enable you to create a secure and robust network foundation for your critical business software based on Windows including Microsoft Office XP, Office 2003, and Microsoft Office 2000.
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds developing corporate security solutions for IT networks with many locations, mobile users, and line-of-business eCommerce applications. A Progent ISA Server consultant can help your small or mid-size business plan and implement a configuration of Microsoft ISA Server 2004 that meets your IT protection requirements without restricting your productivity.
MS Office Communications Server provides Instant Messaging and presence as part of an extensible, enterprise-grade solution offering enhanced security, transparent integration with other Microsoft products, an extendable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Your organization can benefit from cost savings and improved business efficiencies, increased worker productivity, and stronger intellectual property security with this easy-to-administer, highly available IM platform. Successful deployments of Office Communications Server require extensive planning and thought prior to installation. Progent's Microsoft-certified consultants can deliver the skill needed to realize all the advantages of Microsoft Office Communications Server across your entire organization.
Progent's UNIX platform support services provide small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of expertise provides you with a convenient one-stop consulting firm to help you create and manage a protected and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
E-Mail Guard is a comprehensive service for blocking spam and viruses. E-Mail Guard handles the protection and management of company email by offering constantly improved spam and virus blocking, policy administration, content filtering, and protection against email-borne DHA and DDoS attacks. E-Mail Guard also includes tracking, administration and reporting tools as well as outbound email testing to help you troubleshoot your e-mail system and define and enforce corporate email policy.
Progent's Test and Training Lab located at the QTS Data Center can be used for piloting line-of-business applications, developing cost-effective system upgrade methodologies, evaluating and tuning performance, planning or validating disaster recovery solutions, resolving compatibility issues, and building training systems for new products and technologies. For Progent customers without adequate in-house resources to assemble proper test environments, the lab cuts capital outlay and engineering risk and helps keep vital network initiatives on schedule.
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a brief interview with a Progent backup/recovery consultant. The fact-finding interview is designed to help assess your organization's ability to block ransomware or recover quickly after a ransomware incident. Progent will work with you directly to collect information about your current AV defense and backup/recovery procedures, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply best practices to build a cost-effective AV and backup/recovery system that minimizes your exposure to ransomware and aligns with your business needs.
Lync Server 2013, renamed Skype for Business, allows organizations of all sizes to create a centrally managed and protected communications environment that permits the modern Bring-Your-Own-Device computing style with instant messaging, real-time presence, web meetings with application sharing and whiteboard, and both IP-based and PSTN telephony across a wide assortment of stationary PCs and handheld devices. Progent's certified Lync Server 2013 experts and system integrators can assist you to evaluate the business benefits of Lync Server 2013, design an in-house, cloud-resident (via Microsoft Lync Online) or hybrid model appropriate for your present and long-term plans, implement Lync Server 2013 so as to speed up your return on investment, and provide custom online and onsite training to your management staff and end users. Progent offers in-depth expertise in critical pieces of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help you to combine Lync 2013 with key Office and Office 365 apps such as Outlook and PowerPoint.
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales functions such as listings, orders, payments, fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales, merchants can broaden their reach, lower their cost of sales, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and get to market quickly.
The Certified Information Systems Auditor (CISA) credential is a globally recognized achievement that represents mastery in network security audit and control. Accredited by the American National Standards Institute, the CISA credential has candidates undergo an extensive test given by the ISACA professional group. Progent offers the services of a CISA-Certified Cybersecurity audit professional trained to assist businesses in the fields of information systems audit process, information technology governance, network assets and infrastructure ROI, information technology service delivery, safeguarding of data resources, and business continuity planning.
Progent's expertise delivering Microsoft .NET services and SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer platforms enable Progent to create custom line-of-business applications and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting services can show you how to design reports that allow you to analyze your business more effectively, turning uncooked information into valuable insights into your business.
Progent's expert consultants can help you design and implement an efficient in-place Microsoft Exchange 2003 migration strategy that avoids productivity downtime, simplifies long-term support requirements, and makes your Exchange 2003 Server easy to manage. For complex multiple server or multi-site upgrades, Progent offers the experience to finish your project quickly and affordably. Progent's Exchange 2003 support, troubleshooting, and consulting services include expertise with the configuration of third-party add-ons to Exchange Server 2003 that are best aligned to your business goals.
Progent's Microsoft-certified consulting experts can help your organization to assess the value of Microsoft Exchange 2010 for your business and can help you to design and implement an efficient migration to Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will offer fast payback by improving your workers' efficiency, cutting the expense of equipment and service, streamlining management, and integrating your key communications technologies.
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to provide web-based control and comprehensive security for your email traffic. The powerful architecture of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This decreases your exposure to inbound threats and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a further level of analysis for incoming email. For outgoing email, the local gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall.
Progent's Mac experts can support the creative facets of Mac environments by providing help services and education in imaging, audio, and motion video. Progent's support professionals offer help in a variety of Mac programs including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post production facility.
Progent's expertise delivering Microsoft .NET support and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools make it possible to design specialized mission-critical applications and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting services can show you how to create reports that let you analyze your business more thoroughly, transforming raw data into useful insights into your company and customers.
Progent's network engineers can help you to automate desktop change and update deployment by providing expertise with management tools that include Microsoft System Center Configuration Manager 2007, Systems Management Server 2003, and WSUS.
Nagios and MRTG are useful, free monitoring tools that operate under the Linux OS and can be deployed to monitor UNIX/Linux environments, Windows networks, or mixed-platform systems in which Linux and Microsoft Windows run side by side. The Nagios monitor allows system support engineers to track system services including POP3, HTTP, FTP, and PING. Multi Router Traffic Grapher allows you to graph the traffic in and out of SNMP-enabled network devices including processors, routers, and switches. Progent's network integration consultants can assist you to utilize both these utilities to streamline and repair your network.
Progent can assist your company to plan and implement an efficient migration from a UNIX-powered IT environment to a network based on Windows and suited for running Microsoft's powerful office productivity suites, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco engineers and software development specialists can show you how to preserve your data and reduce business disruption by developing an efficient migration strategy that protects your current assets in UNIX software and technology. UNIX-to-Windows transition consulting expertise available from Progent include analysis of existing infrastructure, migration planning and testing, Microsoft Exchange migration services, data and application porting, and server and media migration and economization.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for piloting mission-critical applications, creating efficient system upgrade methodologies, assessing and optimizing performance, planning or verifying disaster recovery solutions, resolving compatibility issues, and building training systems for new technologies. For Progent customers who lack adequate internal resources to assemble proper test systems, the lab cuts capital costs and engineering risk and helps keep vital network projects on schedule.
Small to mid-sized businesses can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and in addition have quick access to Progent’s Microsoft and Cisco Premier network support experts. With Progent's affordably priced IT service packages, small and midsize organizations can select a simple System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent offers expertise in Operations Manager to provide small company information systems world-class reliability, protection, and productivity.
Microsoft Office for Mac allows Apple Macintosh users to run the world's most familiar office productivity programs. Progent's Apple-certified Macintosh consultants can show you how to configure Mac Office on a multi-vendor network that incorporates Apple OS X and Windows platforms so that Mac users can access the latest features in Microsoft Word, Excel, PowerPoint and Entourage in order to share data and network resources with co-workers who run Microsoft Windows. Progent's engineers have expertise with both Mac and Windows platforms and can provide service for environments that combine Mac with Windows computers with complete resource sharing, or networks which carefully limit sharing between Mac and Windows systems.
Progent's Citrix consultants can assist your organization to evaluate the potential strategic benefits of the available editions of Essentials for Hyper-V, assist you to use Citrix administration utilities with your Microsoft Hyper-V network, and demonstrate to you how you can deploy Citrix Essentials to improve the performance, uptime, flexibility, and recoverability of your virtualized network while reducing the cost of resources and support and simplifying management processes.
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small or mid-size company's servers in an environment that gives the maximum level of availability and expandability and is also simple to transfer to another host. ProSight Virtual Hosting and management options are based on proven virtualization technologies that allow small businesses with mixed- platform IT systems to economize significantly on the expense of capital investments, system support, and network administration while achieving world-class fault tolerance and an unmatched degree of vendor flexibility.
Cisco has developed an extensive product line of routers including appliances designed to deliver the protection, bandwidth, and reliability required by customers ranging from small offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved reliability and network uptime. Progent can show you how to choose and configure Cisco routers to establish a reliable infrastructure for your IT system and to make it economical to expand as you add new users, start new offices, install new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a range of routers powered by Cisco's IOS operating system, such as Cisco's 800 family of small business VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for core Networks, as well as legacy 3600 and 3700 Routers.
Progent's Cisco-certified wireless integration consultants can help organizations to deploy, manage, and troubleshoot Cisco Wi-Fi devices including Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Progent's ProSight portfolio of managed services are intended to offer businesses who maintain minimal internal network administration and support teams with affordable help from enterprise-class management tools and consulting experts. Advantages of the ProSight catalog of managed services include predictable network management costs, smart automation of routine administrative processes, ongoing adoption of the latest technology, smooth migration from legacy technology to current solutions, close alignment of information technology with strategic objectives, guidance from seasoned IT consultants, and freeing up management to concentrate on business rather than fast-evolving computer technology.
Progent's remote access and smartphone synchronization experts can help your business to design and deploy secure access solutions for off-site desktop PCs, laptops, and smartphones so they integrate seamlessly with your IT network, enabling you to optimize the productivity of your remote workers.
Windows 8.1 is engineered to run on computers from smartphones and tablets to engineering workstations. An abundance of innovative capabilities, including touch screen interface and signature tile GUI, provide a broad selection of benefits for companies who know how to exploit them. Progent's Windows experts can assist get your organization up the learning curve with Windows 8.1 and make sure you derive maximum business advantage from the operating system's many new and enhanced technologies.
Progent's Cisco-certified wireless technology experts can help you to configure, manage, and debug Cisco wireless products such as Cisco's Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.
Progent is among the most expert network support companies for creating e-mail systems based on Microsoft Exchange 2000 Server. Progent is skilled in helping small businesses derive the full advantages of Exchange 2000 for typical situations including updating from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Exchange 2000 Server support.
Progent’s National Support Center provides nationwide remote troubleshooting for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Certified support experts provide phone help and online direct computer access to troubleshoot and resolve technical problems rapidly and economically. The scope of IT expertise available from Progent's staff of country-wide support engineers makes it possible to escalate even the most difficult network issues to qualified experts as required.
Microsoft Windows Enterprise Directory demands significant field experience to integrate optimally across a large corporation. Progent’s Microsoft Certified consultants are experienced in designing, integrating, and maintaining complex Enterprise AD projects. Progent’s areas of expertise with Windows Active Directory include replication problems, multi-domain partition design, correcting corrupted Active Directory objects, cleaning up legacy legacy version configuration objects in online Active Directory environments, and repair of unsuccessful installations of AD and AD-integrated applications.
Cisco Unified Communications Manager (CUCM), previously named CallManager, operates as the center of Cisco's collaboration platform. Unified Communications Manager and Unified CM Express (CME) offer a borderless IP-PBX by integrating closely with unified messaging applications such as Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent's Cisco-certified consultants offer efficient and affordable online and on-premises expertise to assist organizations of any size to build and maintain Unified CM environments by providing Cisco Unified Communications Manager configuration and troubleshooting consulting services that add optimum business value. Progent can assist with any facet of Unified Communications Manager setup and debugging in areas that include integrating VoIP phones and desktop Video phones, reviewing dial plans, setting up SIP connections and PSTN calling, deploying ISR G2 routers with CUBE VoIP networking support, designing Cisco UCS server clustering solutions for survivability, performance tuning, and integration with Exchange and Skype for Business.
Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to map, track, enhance and troubleshoot their connectivity hardware such as routers and switches, firewalls, and access points as well as servers, printers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are kept updated, captures and manages the configuration information of virtually all devices on your network, tracks performance, and sends notices when potential issues are detected. By automating complex management processes, WAN Watch can cut hours off common chores like network mapping, reconfiguring your network, locating appliances that need critical software patches, or resolving performance bottlenecks.