ProSight Enhanced Security Protection (ESP) managed services deliver affordable multi-layer security for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP delivers firewall protection, penetration alerts, device management, and web filtering through cutting-edge tools packaged within one agent managed from a unified control. Progent's data protection and virtualization experts can help you to design and implement a ProSight ESP environment that meets your organization's unique requirements and that helps you demonstrate compliance with legal and industry data security regulations. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for immediate action. Progent's consultants can also assist your company to set up and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack such as ransomware.
Progent's ransomware consultants can assist your business to evaluate your ransomware defenses, remotely monitor and guard your network, assist with negotiating a settlement with a threat actor, and reconstruct an information system victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Nagios and MRTG are useful, Open Source monitoring tools that run on the Linux OS and can be used to analyze UNIX environments, Windows networks, or multi-OS environments where Linux and Microsoft Windows coexist. Nagios allows network managers to monitor system services such as POP3, HTTP, SSH, and NNTP. Multi Router Traffic Grapher permits you to track the bandwidth in and out of SNMP-enabled network appliances such as processors, routers, and switches. Progent's system monitoring consultants can help you use both these utilities to streamline and troubleshoot your system.
The cluster feature set incorporated into the high-end editions of Windows Server 2008 is radically re-engineered to simplify the installation, setup, and management of server clusters that offer greater levels of system availability, protection, efficiency, and versatility. New or improved features include cluster verification, easier configuration and installation, improved cluster administration, new cluster architecture for increased uptime, better protection and quorum models, minimization of failure points, more storage and memory capacity, and improvements for multi-site clusters. Progent's consultants can help your company evaluate the advantages of failover clusters, plan and implement a deployment, educate your network support personnel to manage your failover clusters, deliver ongoing consulting and support services, and produce and validate a business continuity procedure.
GIAC was founded in 1999 to certify the knowledge of computer security experts. GIAC certifications are acknowledged by companies and government organizations around the world including and the United States NSA. Progent's GIAC-certified information assurance specialists offer help with all of the security services addressed within GIAC certification including auditing infrastructure vulnerability, security incident management and response, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
Progent can assist your organization to deploy Cisco's networking products to build a robust basis for your onsite, cloud-centric, or hybrid-cloud data center and streamline operations in vital areas including resource utilization, security and compliance, versatility, uptime, and recoverability.
Progent provides three essential types of Call Center support : Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft professionals gives your customers convenient access to a reliable support group with years of experience delivering phone support and online repair for networks powered by Microsoft products. Progent's concentration is on giving the support Helpdesk a respected image as a solid contributor to business performance. Progent's goal is to fix and not simply record problems.
Progent can help you in any and all facets of your upgrade to Microsoft Exchange Server 2016 such as designing HA architecture for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your virtual machines, databases and log files; configuring HLB for high-availability client access services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
In conducting consulting tasks for corporate clients, Progent uses a phased approach based on defined milestones in order to meet financial, timing and technical goals while minimizing productivity disruption. Progent's Enterprise Services Methodology follows accepted project management procedures derived from the best practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, pilots, design adjustments, and expert implementation. All facets are recorded to make available a detailed description of IT services delivered and to assist in ongoing network maintenance.
Exchange Server 2013 includes major enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces important innovations plus a revamped structure. These enhancements favorably impact key IT areas including ease of administration, high availability (HA), security and compliance, operational costs, collaboration, expandability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting experts can help you evaluate the potential advantages of migrating to Microsoft Exchange 2013, design a cost-effective test and rollout plan, and educate your IT staff to maintain your Microsoft Exchange 2013 environment. Progent also offers affordable online consulting and management services for Exchange Server 2013.
Progent's ransomware experts can help your business to assess your ransomware defenses, remotely monitor and guard your IT environment, help with settlement negotiations with a hacker, and rebuild a network victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Email Guard by Postini offers continually updated spam and virus filtering, data filtering, and security from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini aggregator and support specialist. If your company is too small to qualify for a standard Postini license, you can still have access to Postini's Perimeter Manager services through Progent's E-Mail Guard anti-spam and virus protection aggregation program. Progent's expert email protection consultants can help you create an email security plan that incorporates antispam and virus protection services and policies.
Progent can provide the expertise of RIM BlackBerry-certified engineers who can assist small businesses to plan, manage, and troubleshoot BlackBerry technology economically and effectively, doing away with the need for an in-house BlackBerry expert and minimizing the expense and hassle of maintaining a mobile wireless workforce. Progent's BlackBerry specialists offer extensive backgrounds working with Progent's Microsoft-expert experts, Cisco CCIE-certified engineers, and CISA and CISM-certified security professionals. This wide range of expertise, in conjunction with Progent's efficient online service delivery model, provides small and mid-size businesses a cost-effective option for integrating BlackBerry devices and software seamlessly into their IT network.
Progent's Technical Response Center offers nationwide extended hours remote help for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers provide after-hours telephone support and remote secure computer connection to isolate and resolve network problems rapidly and economically. The breadth of technical expertise represented by Progent's team of country-wide service engineers makes it possible to escalate even the toughest problems to qualified specialists as required. For critical issues, the TRC endeavors to respond to your call for support within one hour.
Progent's Standard Help Desk Services offer a complete service desk solution that manages all facets of remote desktop support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and reporting. Help Desk services are provided at a significant discount from Progent's normal desktop support rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle the most problems.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your organization to design and carry out a cost-effective migration to Windows Server 2022 that features high availability and that uses an on-premises network architecture or a hybrid deployment model that integrates cloud-hosted Windows Server Online with a self-hosted installation of Windows Server 2022.
SQL Server 2000 is a complete, Web-enabled database and data analysis solution that opens the door to the fast development of cutting-edge high-end applications that can give your business a significant competitive advantage. SQL Server provides core support for XML and the ability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of background supporting Microsoft technology, assures you success in planning, deploying and managing Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET environment.
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management platform that incorporates AI software and advanced services to deliver comprehensive endpoint detection and response (EDR).
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive backgrounds developing Microsoft-based security designs for information systems with multiple sites, mobile workers, and mission-critical eCommerce applications. A Progent ISA Server consultant can help your small company plan and implement an installation of Microsoft ISA Server 2004 that supports your information protection needs without restricting your productivity.
Progent's Microsoft-certified consulting experts can assist businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an older version of Microsoft Windows. Online and onsite assessment and migration support for Windows 10 offered by Progent include ROI estimates, project coordination, application compatibility testing, test lab systems, virtualization strategies, Cloud solutions, mobile management and synchronization, teleworker connectivity, security and compliance, automated deployment and administration, network optimization, wired/wireless convergence, disaster recovery planning, webinar training for network management staff and users, and post-migration technical help.
Progent's Microsoft consultants offer in-depth support in deploying, managing and troubleshooting all versions of Microsoft Project Server and can provide a wide variety of cost-effective remote consulting services based on industry best practices to help businesses of all sizes to receive all the benefits of this leading project management solution. Consulting support offered by Progent include system design, installation and migration, setting up secure file and status sharing among local and offsite users, network infrastructure optimization, and specialized webinar training.
Progent's Microsoft-certified consultants can assist you to evaluate the potential advantages of Hyper-V-based virtualization for your company, conduct test implementations to validate Hyper-V's compatibility with your production software, evaluate your network architecture for optimal operation with virtual server technology, assist you in migrating to Microsoft Windows Server 2008 and configuring Hyper-V, train your network management staff to monitor and administer Hyper-V, provide expert consulting support for enhancing the protection of your virtual machines, design and validate disaster recovery procedures that optimize system uptime, and provide ongoing consulting and maintenance including affordable online repair and comprehensive Help Desk outsourcing.
Progent offers the support of Microsoft-certified engineers as well as seasoned database application developers, DBAs, project management experts, network infrastructure architects, disaster recovery/business continuity specialists, and certified security professionals to assist your business to assess the likely advantages of Microsoft SQL Server 2012 for your organization, set up test environments at your site or at Progent's lab, plan and carry out an efficient transition to SQL Server 2012 from previous versions of SQL Server or from other RDBMS platforms, and configure a cost-effective and secure IT infrastructure that lets you realize the full strategic benefit of SQL Server 2012.
Microsoft Exchange 2013 incorporates significant improvements to the capabilities of its predecessor Exchange 2010 and introduces powerful new features plus a revamped structure. These improvements affect key IT areas such as ease of administration, high availability (HA), security and compliance, operational costs, collaboration, scalability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting experts can assist your organization to understand the potential business benefits of upgrading to Microsoft Exchange 2013, create an efficient validation and deployment plan, and train your IT team to manage your Microsoft Exchange Server 2013 solution. Progent can also provide affordable remote consulting and support and management for Microsoft Exchange Server 2013.
Progent's computer outsourcing services for small businesses feature planning Windows XP, .NET, and Microsoft BackOffice systems, coordinating migrations Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, remote and on-premises troubleshooting, resolving chronic IT problems, and producing a comprehensive security plan. Progent can help you maximize network reliability and throughput with fault-tolerant technologies, redundant network architecture, and proactive server monitoring. Progent also offers project management assistance for large-scale upgrades and can assist with requirements assessment, product identification, bill of materials development, vendor qualification, procurement logistics, and complete documentation. Progent's computer outsourcing service also features education for office productivity packages such as Microsoft Office.
Progent's CISSP-certified cybersecurity experts can help organizations of all sizes with any facet of IT security. Progent can implement cost-effective cybersecurity solutions that guard a small office from modern malware attacks or Progent can design, configure, and manage an end-to-end security strategy for hybrid enterprise networks that accommodate local, remote, and mobile clients sharing network resources spread across multiple physical sites and public and private clouds.
Progent's Microsoft-certified professionals have 20 years of background planning, installing, and supporting email solutions for clients in the and throughout the U.S. Progent offers affordable Microsoft Exchange Servers consulting support to make sure that your email environment offers security, high availability, easy connectivity for off-site and wireless users, efficient management utilities, and seamless integration with telecommunications. Progent offers expertise and support services for Microsoft Exchange 2016 Server, Exchange 2013 Server, Microsoft Exchange 2010 Server, Exchange 2007 Server, Exchange 2003 Server, and Microsoft Exchange 20000 Server. Progent can also assist small or mid-size companies to upgrade to Exchange 2016 or Microsoft Exchange 2013 Server.
Progent's Microsoft-expert consultants can help you to enhance your application servers or workstations from 32 bits to 64 bits. Progent can assist your company to understand the risks and benefits of moving to 64-bit processing, plan an affordable migration strategy that minimizes operational interruptions, and deliver economical, expert online help to aid you to configure 64-bit operating systems and applications on your current hardware.
Progent's pricing model is to bill for online service and in-person visits per minute. As a result, you owe only for received services. Progent does not demand a higher rate for after-hours or urgent support, and within California or in regions where Progent provides on-site service, Progent does not charge for travel except for urgent calls where on-site time is less than 4 hours. Also, Progent applies no minimum charge and requires no monthly commitment for support services provided during regular business hours. Many service organizations demand substantial minimum fees or charge for every fifteen minutes or longer. Progent's small granularity does away with large invoices for quick solutions so you won't be tempted to permit minor problems to stay unaddressed.
Progent's expertise delivering Microsoft .NET services and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools make it possible to design custom mission-critical programs and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting consultants can show you how to design reports that let you track your business more effectively, turning uncooked information into useful insights into your company and customers.
Progent's Cisco-Certified network management consultants can assist you to use Cisco's network management utilities alongside a variety of specialized third-party products to build a complete network management strategy to keep your environment operating smoothly, fully utilize expensive resources, protect your data, recover rapidly from hardware breakdown or deliberate assaults, and enable you to add or repurpose valuable resources intelligently and economically as your business evolves.
Progent's support services for software and firmware patch management offer organizations of all sizes a versatile and affordable alternative for assessing, testing, scheduling, applying, and tracking updates to your virtual and physical; servers, endpoint devices scanners, network appliances like switches and wireless APs, and Internet-of-Things (IoT) devices like sensors and health monitors.
Progent's Microsoft certified professionals provide small and medium sized businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can secure your business system from attack by external and inside sources. Forefront Threat Management Gateway and ISA Server perform deep examination of Internet protocols such as Hypertext Transfer Protocol, which enables these products to detect many attacks that can elude traditional firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you enhance your network protection through expert design and deployment of Forefront TMG and ISA Servers. Progent's Microsoft engineers can assist you to deploy Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot all versions of ISA Server, or upgrade smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.
Progent's staff of Microsoft and Cisco Certified experts average more than ten years of real-world professional experience, at the forefront of IT support, executing a broad range of technical tasks for an extensive mix of clients. Each Progent consultant shares a refined collection of personal best practices which are incorporated into shared best practices training that Progent teaches its consulting personnel. This guarantees that you get not just world-class IT skills, but also a support engineer with field-tested methods for applying computer knowledge to solve actual IT problems quickly.
Progent's Microsoft-certified experts offer small and medium sized businesses IT consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, teams and information. SharePoint Portal Server provides a common location for your employees or clients to connect to, organize, share and manipulate useful data, files, and software and to interact with one another. It allows faster and more intelligent decisions, more effective access across teams and more economical business practices. The primary goal of SharePoint Server is to gather together, in a productive way, all of the many sources of information available inside and without an organization. Windows SharePoint Services join employees, customers, teams and major tasks with the knowledge they've created in a way that makes data convenient to locate, retrieve and re-use.
Microsoft Windows Server Update Services allows IT managers to install and monitor the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, IT staff can fully and easily manage the distribution of patches that are published via Microsoft Update to servers and workstations in an organization. Progent can help you with complex details of the initial setup of Microsoft Software Update Services such as planning the Microsoft SUS deployment, setting up user's workstations, defining the Group Policy parameters, and making sure your Microsoft Software Update Services Group Policy Object is linked to an Active Directory container that makes sense for your system environment.
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management solution that incorporates AI software and advanced services to provide comprehensive endpoint detection and response.
Progent's remote connectivity and wireless synchronization experts can help your business to plan and deploy secure access solutions for remote desktop PCs, laptops, and smartphones so they work seamlessly with your information network, enabling you to improve the efficiency of your remote workers.
Progent wants to hire full-time, solutions-driven Microsoft certified consultants with MCSE credentials; Cisco certified system consultants with Cisco CCNP or CCIE certification; security professionals who have CISSP or CISA or comparable security certification; and advanced network architecture experts with a background in mobile access, wireless networking, high uptime, disaster recovery, information protection, and VMware. Progent also seeks professionals who can join Progent's staff of helpdesk support technicians and off-site troubleshooting experts. Also, We are hiring experienced administrators able to perform effectively in our high-growth, virtual office environment.
Progent's Wireless Consulting Services provide a convenient, affordable way for companies of any size to configure, manage, monitor and repair cutting edge wireless network solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless messaging and online applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent's Microsoft-authorized experts can help you rationalize the business case for deploying Microsoft SharePoint Server 2007, advise you on the appropriate edition of SharePoint Server for your application, offer configuration and integration expertise, help you to set up MS SQL Server as a back-end database, improve your network infrastructure, integrate your off-the-shelf and customized application programs to work with SharePoint Server 2007, develop a comprehensive security strategy that includes portal solutions, and provide maintenance and Help Desk support.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance improvement compared to Cisco's previous-generation ASA 5500-X firewalls and include unified management and automation of modern security capabilities such as application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can help you to plan and execute a smooth migration to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's security services to create and centrally manage IT ecosystems that include local offices, data centers, private clouds and public clouds.
If your company computer system mixes UNIX, Linux or Sun Solaris platforms with Microsoft Windows, Progent can assist you to integrate your IT resources into a unified environment that permits all your OS platforms to coexist for simple management, transparent dataflow, high reliability, enhanced throughput, and tight protection. Progent's UNIX and Windows coexistence support services include IT infrastructure integration and support, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote network help and troubleshooting, in-person technical support, and Help Desk Call Center services.
Progent's Microsoft certified consultants can help you design and implement a smooth in-place Exchange Server 2007 upgrade plan that avoids productivity downtime, simplifies long-term service requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multi-server or multi-site migrations, Progent has the experience to finish your move rapidly and affordably. Progent's Microsoft Exchange 2007 help, repair, and consulting offerings include expertise with the configuration of third-party enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging implementations based on Microsoft Exchange Server 2007.
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to assess the business benefits of migrating to SQL Server 2017 and can help you to plan and carry out a smooth migration of your databases and applications to any network model including local, cloud-hosted, or hybrid. Progent's consultants can provide online or onsite support ranging from as-needed design assessment or debugging to comprehensive project management and co-management to ensure your SQL Server 2017 project is successfully completed on time and within budget.
Cisco has developed a full array of routers including appliances designed to deliver the security, bandwidth, and availability demanded by customers ranging from small businesses to global enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved fault tolerance and network availability. Progent can help you select and integrate Cisco routers to build a reliable foundation for your network and to make it easy to grow as you add new users, start new offices, install new services, open your network to clients and partners, and support a more mobile workforce. Progent can provide expertise in a variety of routers powered by Cisco's IOS operating system, such as the Cisco 800 series of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for core Networks, plus older 1700 and 2600 Series Routers.
This page contains current information on cybersecurity threats, fixes, and best practices. Call or email Progent if your organization needs assistance defending your system against the latest IT security threats.
Progent's Cisco-certified Wi-Fi networking experts offer remote and onsite consulting and support services to assist you to design, configure, administer, tune, and debug Wi-Fi deployments that utilize Cisco's Meraki APs. Progent can also help your organization to design and deploy hybrid environments that combine local and cloud-based resources and that deliver seamless connectivity, enhanced security and compliance, unified management, and consistent performance for all your wired and wireless devices.
Mid-sized companies can derive all the benefits of Operations Manager and have quick availability of Progent's Microsoft and Cisco Premier Certified IT consulting experts. Thanks to Progent's affordably priced network support packages, medium-size organizations can select a simple co-sourcing service program built around Microsoft System Center Operations Manager 2007 with server monitoring, automated warnings, comprehensive reporting, Help Desk support, and remote service. For companies with line-of-business environments who need high availability networking, Progent can provide a comprehensive round-the-clock outsourcing solution. Progent supports Operations Manager to offer mid-size company information systems enterprise-class availability, protection and performance.