Additional Topics of Interest
Linux Online Small Office Computer Consultant
Progent offers national urgent phone support and troubleshooting services for companies that run networks powered by variants of Linux or whose IT systems include a combination of Linux platforms/Linux and Microsoft products. Remote technical support provides maximum leverage for your information technology dollar by extending user efficiency and limiting the time charged for network repair services. Advanced remote access tools and skilled service specialists and consultants combine to enable Progent to solve the majority of network issues without squandering time and money by going to your location. In most of cases your IT problems can be dealt with by telephone or through a mix of telephone support and online connectivity. Progent can offer the services of Cisco CCIE infrastructure experts and CISA and CISM premier security professionals to assist with the most difficult network issues.
Microsoft and Cisco Authorized Expert Small Business Business Computer Server Companies
Progent's Microsoft and Cisco certified network engineers offer advanced support for a wide range of products and technologies and can deliver that expertise online anywhere in the U.S. or onsite in major cities throughout the United States and anywhere in . Progent offers remote help for information systems powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that incorporate a combination of Microsoft and UNIX/Linux technology. Progent also can provide access to the expertise of Cisco CCIE network specialists for the toughest network problems, plus the assistance of CISM-accredited security consultants to handle high-level security planning and problem solving. Progent has provided online network support to companies in all 50 states in the United States.
Computer Consultants for High Availability Networks
Progentís fault tolerant network experts offer non-stop computing consulting, disaster recovery planning, network load balancing, non-stop interoffice access, 24x7 Internet interface design, fault-tolerant data center consulting, and other fault-tolerant networking support to help your organization configure a non-stop network for mission-critical applications. Progent possesses the knowledge and experience to design economical, high-availability networks by utilizing the expanding suite of Windows Cluster servers such as Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster Server. Progentís Microsoft and Cisco certified consultants can help you design a fault tolerant mutli-location network with a completely redundant Internet interface and intelligent system load balancing.
Integration for WLAN controller
Progent can assist your business to configure Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of any size. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi solution or implement an efficient transition to Cisco's latest wireless controller technology.
Consulting Services for Tracking Service Costs
Progent uses a sophisticated service reporting system that stores and formats detailed documentation for all delivered services. Unlike some independent consultants or small support organizations who provide scant documentation or details of tasks done, every service delivered by Progent is tracked by full documentation. Each Progent consultant has access to the service documentation transmitted by every consultant to every customer. The practice of detailing and archiving service activity results in more efficient support and eliminates a variety of typical misfortunes such as when a support customer is effectively held hostage to a consultant who wonít let go of the keys to the kingdom.
Unity Connection Engineer
Cisco Cisco Unified Communications Manager, originally named CallManager, acts as the foundation of Cisco's communications and collaboration portfolio. Cisco Unified CM and Unified Communications Manager Express offer an advanced IP-PBX by integrating with applications such as Unified Communications Manager IM and Presence Service, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent's CCIE-certified network consultants offer efficient and affordable remote and on-premises expertise to assist businesses of any size to create and maintain CUCM deployments by providing Unified Communications Manager integration and technical support services that deliver optimum productivity. Progent's consultants can help with any aspect of Unified Communications Manager support and troubleshooting in areas that include integrating Cisco Voice over IP phones and Video phones, designing dial plans, setting up SIP connections and PSTN calling, installing ISR routers with CUBE support, creating Cisco UCS server clustering systems for survivability, performance tuning, and integration with Exchange Server.
Security Organizations for Juniper NetScreen IPsec VPN
Progent's Juniper-certified NetScreen consultants can help you to configure and integrate NetScreen 5000 series routers, migrate from older NetScreen products to more current Juniper technologies, and repair infrastructure issues in all-Juniper or mixed-vendor environments.
Amazon S3 backup Reporting
Progent offers affordable online support to assist companies of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Glacier for value-priced long-term archiving. Progent can assist you with every phase of Amazon AWS integration including needs analysis, readiness assessment, architectural design and review, testing, deployment, administration, performance tuning, software license management, disaster recovery solutions, and security. Progent offers advanced expertise with firewalls and VPN access and can help you create cloud-centric or hybrid cloud environments that seamlessly incorporate Amazon AWS resources. Progent can provide occasional support to help you to resolve technical roadblocks or Progent can provide project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS cloud on schedule and within budget.
Small Business IT Outsourcing Consultant Services
Progent is structured to provide in-depth online consulting for all major technical areas associated with small business IT networks and offers an array of vital, as-needed support services including a part-time CIO to offer senior-level IT design and negotiating capability, a Technical Response Center for help desk support, proactive server monitoring, spam/virus filtering as an outside-the-firewall service, project management for critical projects such as site moves oroperating system migrations, Cisco-certified consultants for building and maintaining high-performance and reliable infrastructure, security engineers to verify information safety and compliance, disaster recovery specialists to create business continuity plans, and software developers to write, customize, or repair mission-critical application programs.