Progent's virtual classroom webinars provide small businesses the affordability, convenience, and versatility of web-based learning plus the proven pedagogic methods of expert instructors who employ advanced collaboration software to reproduce live, participatory classes. Progent can provide remote education for key desktop applications including elements of Microsoft Office such as Microsoft Excel, Word, Publisher, and Project: MS Dynamics business accounting and management reporting products including MS Dynamics GP; plus other popular desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.


Additional Topics of Interest

Engineer for Active Directory Health Check
Palo Alto Engineers

Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size organizations to obtain an objective assessment of the health of their information system. Powered by some of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified group of information technology experts, ProSight Network Audits help you see how well the configuration of your core network devices conform to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI like a cleaner and safer AD environment. Both versions also offer the long-term advantages of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include easier management, improved compliance with information security requirements, more efficient utilization of network assets, quicker problem resolution, more dependable backup and restore, and higher availability.

7800 Series IP Phone Remote Troubleshooting
SPA300 Series IP Phone Computer Consultants Manteca, CA

Progent's CCIE-certified networking consultants offer high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.

Consultants for Skype for Business and SharePoint
Fremont, CA Microsoft Skype for Business IM Remote Troubleshooting

Lync 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop collaboration, and both VoIP and PSTN voice communication. Microsoft Lync 2010 can extend the capability of Exchange Server, SharePoint Server and Office or cloud-based Office 365 and streamlines management through integration with Active Directory. Lync 2010 can also cut capital and operational costs by eliminating Voice-over-IP equipment and subscription fees, PBX systems, or conventional teleconferencing solutions. Progent's Microsoft-certified IM and Presence experts can provide online and onsite support services to assist your company to manage and repair your existing Lync 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is the new release of the product family. Progent can also assist you to plan and execute a smooth Skype for Business migration.

Unified CM PSTN gateway IT Consultants
Consulting for Unity Connection

Cisco Unified Communications Manager (CUCM), originally named CallManager, operates as the center of Cisco's communications and collaboration portfolio. Unified Communications Manager and Cisco Unified Communications Manager Express (CME) provide a modern IP-PBX by integrating tightly with unified messaging apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent's CCIE-certified consultants can deliver efficient and budget-friendly online and onsite expertise to assist businesses of any size to build and administer CUCM deployments by providing Cisco Unified Communications Manager integration and troubleshooting consulting services that add optimum productivity. Progent's consultants can help with any aspect of Unified Communications Manager setup and debugging in areas such as integrating Cisco Voice over IP phones and desktop Video phones, reviewing dial plans, configuring SIP trunking and PSTN calling, installing Cisco ISR routers with CUBE VoIP networking support, designing Cisco UCS server clustering solutions for high availability, capacity planning, and integration with Exchange Server.

Professional for network piloting Lab
QoS Test Lab Specialist Emeryville, CA

The Progent Test and Training Lab located at the QTS (formerly Herakles) Colocation Center is available for testing line-of-business applications, developing efficient migration methodologies, evaluating and tuning performance, planning or validating business continuity strategies, mitigating compatibility problems, and establishing training systems for new products and technologies. For Progent customers without sufficient internal resources to assemble effective pilot environments, the lab cuts capital outlay and engineering risk and helps keep vital network projects on schedule.

SonicWALL PRO Cybersecurity Company
Security Contractors for SonicWALL NSA Firewall

Progent's SonicWALL experts can show you how to configure, maintain, and troubleshoot SonicWALL firewall/VPN appliances inculding the current SonicWALL NSA Series of firewalls and the older SonicWALL PRO 1260 Secure Switch devices. Progent's CISSP Premier consultants, CISM Certified security professionals, and CISA Certified IS security audit consultants can show you how to create an end-to-end security strategy, including written policies, and build protection into your business operations.

Juniper SSL VPN Network Consulting
Consulting Services in New Mexico

SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

Microsoft Certified Partner Windows 2000 Server Computer Consulting
Windows 2000 Server Technology Consulting in Rochester, NY

Progent's certified Windows 2000 Server experts offer computer support and IT consulting services for the complete line of .NET Enterprise Servers, Windows 2000 Server, and Windows Server 2003. Progent's Windows Server 2000 integration, optimization, and support services include network design, deployment, project management, on-site and off-site support, Call Center outsourcing, expert security analysis, full service outsourcing, and economical co-sourcing.

Microsoft Certified ISA Server Support and Help
Microsoft ISA Server Troubleshooting Boise

Progent's Microsoft-certified ISA Server consultants have extensive experience creating Microsoft-based security designs for information systems with multiple locations, remote workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small company plan and deploy an installation of ISA Server 2004 that supports your IT security needs without restricting your network.

Exchange Server 2007 Computer Consultants
Exchange 2007 Server Specialists

Progent's expert support team can help you design and implement an efficient in-place Exchange Server 2007 upgrade plan that minimizes productivity downtime, reduces ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multiple server or multi-site migrations, Progent offers the background to complete your project quickly and affordably. Progent's Exchange Server 2007 help, repair, and design offerings include assistance with the integration of third-party enhancements of Exchange Server 2007 and the creation of unified messaging solutions based on Microsoft Exchange 2007 Server.

Progent Startup Companies IT Consulting Firm
Network Consult for Progent Start-Up Company in New York, NY

Les Kent has a 35-year history of successful network integration, business management, marketing, and operations. He has demonstrated a knack for developing elegant information technology solutions while working as a network designer, application developer, project manager, deployment expert, and troubleshooter for small companies, start-ups, and major enterprises.