Additional Topics of Interest

Computer Engineer Hyper-V 3.0 Virtual
Help and Support Windows Server 2012 R2 Hyper-V

Widows Server 2012 R2 Hyper-V improves server virtualization in key areas including multitenancy, flexible network infrastructure, cloud readiness, expandability and throughput, and high availability. Progent's Microsoft-certified consulting experts can help your company to benefit from Windows Server 2012 R2 Hyper-V to install and maintain virtual servers to cut IT expenses and improve availability.

Remote Troubleshooting Windows Server Hyper-V 2016 Private Cloud
Hyper-V 2016 Migration IT Consulting

Hyper-V 2016 incorporates key technologies initially designed for and refined on Microsoft Azure, among the world's largest public clouds. This significantly enhances the suitability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises environments by improving security, uptime, scale, manageability, dependability and disaster recovery. Progent's Microsoft-certified consultants can assist you to assess the benefits of Hyper-V 2016 for your organization, configure pilot systems to verify the ability of Hyper-V 2016 to support your critical applications, design a cost-effective network topology for a cloud-centric or hybrid deployment, create and execute a non-disruptive migration plan, train your IT management and technical support personnel, and provide as-needed consulting and troubleshooting support to ensure that your Hyper-V 2016 solution gives you maximum business benefit.

Co-managed Heldesk Consulting
Technical Support Services Supplemental Service Desk

Progent offers three basic types of Call Center services including Microsoft Helpdesk Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft professionals gives your clients instant access to a dependable support group with years of experience providing phone support and remote access troubleshooting for networks powered by Microsoft technology. Progent's concentration is on earning the support Helpdesk a respected image as a key contributor to business performance. Progent's goal is to fix rather than simply record problems.

Microsoft Exchange Server Networking Consultancy Services
IT Outsource Microsoft EMail

Progent's Microsoft-certified consultants have 20 years of background providing electronic messaging and integrated telecommunications/email solutions for businesses. Progent provides economical Microsoft Exchange 2007 Server consulting services to enhance email security and virus defense, achieve high availability email, and implement remote and wireless email connectivity. Progent's Microsoft Exchange help and support offerings can assist you in designing and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT system or older Microsoft Exchange software such as Exchange 5.5 to Exchange Server 2010.

Computer Engineer Cisco ASDM Firewall Management
CCIE Certified ASA 5500-X Firewall with Firepower Troubleshooting

Progent's Cisco-premier CCIE network engineers can assist you to maintain your legacy PIX or ASA 5500 security appliances and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, deploy, tune, manage and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services

24/7/365 NetApp MetroCluster and FlexPod Specialists
Consultancy NetApp MetroCluster and FlexPod

Progent offers enterprise clients the services of a certified NetApp consultant for online or on-premises expertise for NetApp's entire family of SAN products including ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental D2D backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware lines. Components of NetApp SAN storage technology supported by Progent include system dsign, cloud deployment, virtualization, migrations, non-disruptive patching, system management, information assurance, disaster recovery, and troubleshooting. Progent can provide Tier 3 support to help you to resolve problems with NetApp SAN storage deployments efficiently based on best practices.

Macintosh Technical Support Services
Troubleshooting Apple MobileMe

Progent's consultants can provide Apple macOS and OS X users a variety of services such as desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows environments, Microsoft Entourage and email expertise, network protection services, and custom education. Progent can help clients to upgrade to macOS from Mac OS X or other earlier versions of Mac OS X and Progent can offer help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with iPhone support and Apple iPad management, or migrating to Apple's iCloud services. For computer networks built exclusively on Mac OS X or for systems with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of designing, configuring and maintaining a network infrastructure that is reliable, secure, fast and aligned with your company's objectives.

Netwalker ransomware recovery Engineer
NotPetya ransomware recovery Consultants

Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to contain the spread of an active ransomware attack. Call 800-462-8800

XenServer Virtualization Specialist
Citrix Xen Hypervisor Consulting Services

Progent's Citrix-authorized engineers can help you to evaluate the strategic benefits of XenServer and additional Citrix platforms, and can help you to plan, test, execute, troubleshoot, and support a Citrix XenServer installation. Progent can also analyze your existing XenServer environment and help you to enhance consolidation, responsiveness, protection, availability, and recoverability.

Server Monitoring Information Technology Consulting
System Center Operations Manager Consulting Services

Remote 24x7 monitoring, automated alarms, and actionable reports are vital to preserving the proper operation of your IT system and avoiding unnecessary and expensive downtime. Remote Monitoring and Management technology has progressed to the point that businesses of all sizes can afford a degree of network stability that was previously limited to enterprises. Progent offers a variety RMM options available as economical service packages created to assist you to identify and fix a most network issues before they can disrupt productivity.

Technology Professional Citrix Lab Manager
Citrix Essentials for Hyper-V Consulting

Progent's Citrix-certified consultants can assist you to evaluate the potential business benefits of the available editions of Essentials for Hyper-V, assist you to integrate Citrix management utilities with your Hyper-V network, and show you how to use Citrix Essentials for Hyper-V to improve the performance, uptime, consistency, and recoverability of your virtual network while lowering the cost of equipment and support and simplifying administrative tasks.

Exchange 2003 Upgrade Consultant
Microsoft Exchange Upgrade Professionals

Progent's Microsoft-certified professionals offer technical support and IT consulting services for Microsoft Exchange Server 2003, Windows Server 2003, and for the complete family of Microsoft Servers. Progent's upgrade, configuration, administration, and troubleshooting services for Microsoft Exchange Server include system design, deployment, documentation, local and off-site troubleshooting, Help Desk Call Center support, expert security consulting, and comprehensive network management outsourcing.