The service background of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 11 years of work in Microsoft integration, ensures you success in identifying the edition and set up of Windows 2003 Server that aligns best with your business strategy. Progent can also assist you with designing, deploying, managing and troubleshooting sophisticated information technology solutions powered by Windows Server, and can streamline your upgrade from Windows 2000 or Microsoft Windows NT.
Even if your company has a minimal computer support group and a modest technology budget, your information network can still feature the same high availability and responsiveness that once needed a substantial in-house service group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-certified network consultants, the latest network management software for 24x7 monitoring and threshold alarms, and cost-effective service packages such as a help desk call center to keep your vital network applications and hardware operating.
Progent's Intune consultants can help you to assess the business value of adopting Intune for administering your mobile devices including laptops, phones, and tablets based on Windows, iOS, and Google Android. Progent's Intune consultants can help you to configure policies, set up pilot systems to confirm the appropriateness of Microsoft Intune for your environment, deploy Intune across your enterprise, combine Intune with SCCM for unified change management, and troubleshoot your Microsoft Intune deployment.
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to deliver centralized management and world-class security for all your email traffic. The hybrid structure of Progent's ProSight Email Guard managed service combines cloud-based filtering with a local security gateway device to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to external threats and saves system bandwidth and storage space. Email Guard's onsite security gateway device adds a deeper level of inspection for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local security gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall.
Microsoft Dynamics GP allows you to expand and manage your business better by delivering deep access to decision-driving data and a fast return on investment. Dynamics GP offers major productivity benefits such as its ability to extend the presence of your company, handle your financials, automate financial operations, unify processes throughout your business, improve inventory control, enhance order accuracy, expand revenue and minimize turnaround time, and increase cash flow. Progent can help you configure and manage a reliable, secure server and communications foundation to support Great Plains, and can offer expert Dynamics GP consultants to help you reap all the benefits of your Microsoft Dynamics GP software.
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to streamline their operations by automating crucial sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales processes, vendors can broaden their reach, reduce their operating costs, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and training so you can cut development time and get to market quickly.
Progent can provide online and onsite consulting to help you with any facet of BI reporting ranging from troubleshooting or modernizing reports to planning and implementing a comprehensive business intelligence solution. Progent's BI experts can assist your company to support your existing reporting system, assist you to upgrade databases and applications from a discontinued reporting platform to a modern one, and provide as-needed remote training to meet your specific requirements. Progent’s management reporting professionals can provide experience in all popular business intelligence reporting and visualization platforms such as Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot and Power View, and Report Designer.
Exchange Server 2013 incorporates major enhancements to the functionality of its predecessor Exchange 2010 and introduces important new features as well as a revamped architecture. These improvements favorably impact vital IT areas like ease of administration, availability, security, cost of ownership, teamwork, extensibility, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to understand the possible advantages of upgrading to Exchange Server 2013, design an efficient test and rollout plan, and educate your IT team to maintain your Exchange 2013 environment. Progent can also provide affordable online support and management for Microsoft Exchange Server 2013.
Progent's pricing policy is to charge for phone service and on-premises visits by the minute. As a result, you are invoiced exclusively for delivered services. Progent does not demand a higher rate for after-hours or emergency service, and within California or in areas where Progent offers on-site support, Progent does not charge for travel time except for urgent support where on-site work is less than four hours. In addition, Progent imposes no minimum charge and asks no monthly commitment for services delivered during regular working hours. Many service organizations impose large minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates large invoices for quick solutions so you will not be tempted to allow less critical problems to fester.
Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points, security gateways, and switches. Ubiquiti UniFi devices installed across multiple venues with any number of APs can be remotely configured and managed using Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, optimization, troubleshooting, monitoring, and analytics. Progent can provide the skills of seasoned Wi-Fi professionals who can assist you to determine the benefits of UniFi technology for your business and help you to design, install, administer, and maintain your UniFi solution.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance boost over Cisco's popular ASA 5500-X firewalls and offer unified management of advanced security features like application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can help your organization to plan and execute an efficient migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's subscription-based security services to create and centrally manage network environments that include local offices, data centers, and cloud resources.
Progent's Windows consulting experts can help organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from any older release of Windows. Online and onsite evaluation and migration services for Windows 10 available from Progent include Return on Investment analysis, project coordination, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud integration, mobile device management and synchronization, telecommuter access, security and compliance, streamlined provisioning and management, network infrastructure design, Wi-Fi support, disaster recovery planning, custom training for network management staff and users, and post-migration Call Center support services.
Progent can deliver a wide array of economical online and onsite support services to assist your business to install, manage, and troubleshoot desktops and handhelds powered by Microsoft Windows, macOS/OS X, iOS, Android, or Linux.
Progent can assist your it team to design and administer hybrid environments that can include Windows and Linux systems and applications in both cloud-based solutions or in hybrid network models that utilize physical IT assets as well as cloud services. To assist you to incorporate public clouds with networks, Progent can provide a range of public cloud migration services that include Azure hybrid cloud design and integration services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has two decades of experience providing high-level consulting expertise remotely, and Progent can make sure you complete your cloud migration initiatives quickly and affordably.
Server growth puts pressure on network budgets and management resources. Server consolidation through a virtual architecture promises lower TCO of servers and quicker ROI, more efficient utilization of physical computers, simplified operations, enhanced network uptime, and easier management. Common usage scenarios for virtual machines are hardware consolidation, low-cost hosts for mission-critical legacy software based on outdated operating systems, and affordable quarantine of software development or pilot testing environments from production systems.
Progent's certified failover clustering experts can assist you to assess the advantages of deploying Microsoft Windows Server 2012 clustering technology to build a powerful high-availability/disaster recovery solution, help your organization to plan and install a Windows Server 2012 system, deliver online and on-premises consulting services and engineering support for failover clusters composed of physical servers or virtual ones, and help you to streamline the administration of failover clusters.
Server growth puts pressure on IT budgets and administrative resources. Server consolidation via a virtual infrastructure promises lower total cost of ownership of servers and faster ROI, more efficient use of servers, streamlined operations, enhanced system uptime, and easier manageability. Typical usage scenarios for virtual machines include resource consolidation, economical hosts for mission-critical legacy applications running on outdated operating systems, and affordable isolation of software development or evaluation environments from production systems.
Progent's Check Point Software firewall experts can help you plan, deploy, and administer firewall solutions built around Check Point Next Generation firewall appliances and Check Point's cloud-based security services. Progent's consultants can also help you support legacy Check Point firewalls or upgrade efficiently to Check Point's modern firewalls.
Progent's Jabber consultants offer remote or on-premises support to help businesses of all sizes to design, implement, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent can provide in-depth support for the products, technologies and services that make up building an end-to-end Jabber collaboration solution including Cisco network devices and management software, Microsoft Office 365 apps, Windows and Mac computers, iOS and Android smartphones and tablets, SIP interfaces, WiFi networks, security and compliance, cloud integration, immersive telepresence systems, PBX products, business continuity, and the many other pieces of a cohesive collaboration solution.
Progent's Juniper-certified network engineer can assist your company to design and implement Juniper Firewall/VPN platforms, optimize and troubleshoot your network infrastructure, and migrate efficiently from outdated equipment to the latest versions. Progent's Junos OS consultants can provide support for Juniper's premier network control software to help you to streamline the administration and improve the security of your Juniper VPN devices firewalls, and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system productss and can help you manage environments that include a mix of Juniper's OS platforms.
Progent's expert consultants can show you how to design and implement an efficient in-place Exchange Server 2007 migration strategy that avoids productivity disruption, simplifies ongoing support demands, and makes your Exchange Server 2007 easy to manage. For complex multiple server or multi-site upgrades, Progent offers the knowledge and experience to complete your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and design services include assistance with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 that are in keeping with your business needs.
If your business operates a Solaris network or a mixed-platform IT environment, Progent's CISM and ISSAP-premier security specialists can assist your entire organization in a broad array of security areas including security administration practices, security design and models, access management products and methodology, software development security, operations security, hardware security, telecommunications, network and Internet security, and workplace recovery planning. CISM and CISSP stipulate the core competencies and international standards of knowledge that information security professionals are expected to master. These certification give IT management the confidence that those who have earned their CISM or ISSAP qualification have demonstrated the background and theory to offer world-class security support and engineering services.
Progent provides clients access to engineers who have earned some of the computer industry's most prestigious credentials. Progent thinks that clients deserve to know that their computer service consultants have formal testing plus extensive practical field experience so that Progent's clients can engage Progent's service with confidence. In many cases, vendor certifications such as the Cisco Certified Internetwork Experts (CCIE) brings privileges for significantly superior vendor support than is offered to uncertified consultants, allowing Progent to deliver customers a better class of computer support. In addition, recognized certifications such as CISSP or ISSEP for IT security can aid corporate clients to show compliance with regulatory requirements by using the assistance of accredited industry experts.
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small company's servers in an environment that delivers the highest level of availability and scalability and is also simple to move to any data center. ProSight Virtual Hosting services are built upon proven virtualization architectures that enable small and midsize businesses with multi- platform environments to save dramatically on the costs of capital equipment, infrastructure support, and network administration while achieving world-class fault tolerance and an unmatched degree of vendor flexibility.
Progent's certified SonicWall firewall experts can show you how to integrate, manage, and troubleshoot SonicWall firewall devices including the current SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 2040 devices. Progent's CISSP and CISA-certified network security consultants can help you incorporate SonicWall security gateways into an end-to-end security plan and build security into your corporate operations.
Progent’s high availability inter-site connectivity and 24x7 network infrastructure engineers can help small organizations create non-stop Interoffice connectivity through redundant networks with automatic failover. Progent’s CCIE engineers can design and implement fault tolerant Inter-office networks supported by fault tolerant EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connections and automatic fail-over can provide economical 24x7 interoffice connectivity.
Progent can provide affordable online support to assist companies of any size to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Amazon Glacier for low-cost archival storage. Progent can help you with every phase of Amazon AWS integration including needs analysis, readiness assessment, system design and review, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance. Progent can provide advanced expertise with firewalls and VPN technology and can help you deploy all-cloud or hybrid cloud environments that seamlessly integrate Amazon AWS cloud services. Progent offers as-needed consulting to help you to overcome complex technical issues or Progent can provide comprehensive project management outsourcing to help you migrate to the Amazon AWS cloud on time and within budget.
Progent's Microsoft-certified ISA Server 2004 consulting experts have long backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for information systems with many offices, remote users, and mission-critical web applications. Progent's ISA Firewall experts are available to help your small business in designing and implementing a configuration of ISA Server 2000 or ISA 2004 Server that supports your network security requirements without adversely limiting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date editions of Internet Security and Acceleration Server.
Progent can provide enterprise clients the services of a NetApp-certified consultant to deliver remote or on-premises expertise for NetApp's entire line of SAN products including Data ONTAP data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN solutions supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, transparent patching, system management, information assurance, disaster recovery, and remediation. Progent offers Tier 3 support to assist you to take care of issues with NetApp SAN storage deployments efficiently following leading practices.
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Progent can help businesses of any size to move all or part of their computing infrastructure to Microsoft Azure. This can simplify network administration and lower hardware expense. Microsoft Azure includes a wealth of public cloud services and Progent can assist you to evaluate the advantages and restrictions of different cloud computing architectures supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and ensure that you sidestep the typical errors small companies make when moving to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also help you to configure firewalls and IPsec VPN tunnels and also to manage iPhones and iPads and Android handhelds.
The Certified Information Systems Auditor accreditation is an important qualification that represents mastery in IS security auditing. Certified by ANSI, the CISA credential has consultants pass an extensive test given by the ISACA professional group. Progent can provide the services of a CISA-Premier Cybersecurity audit consultant trained to assist businesses in the areas of information systems audit services, information technology administration, systems and infrastructure ROI, IT support, protection of information resources, and business continuity planning.
Lync 2013, rebranded Skype for Business, enables organizations of any size to create a centrally managed and protected communications ecosystem that supports a Bring-Your-Own-Device computing model with instant messaging (IM), presence, web conferencing with application sharing and whiteboard, and both IP-based and PSTN calling enabled for a wide range of desktop and handheld endpoints. Progent's Microsoft-certified Lync 2013 experts and system architects can assist your company to evaluate the advantages of Lync 2013, design an in-house, cloud-resident (via Microsoft Lync Online) or hybrid topology appropriate for your current and long-term plans, deploy Lync 2013 so as to speed up your return on investment, and deliver live online and onsite training to your IT staff and end users. Progent has in-depth expertise in critical components of a Lync Server 2013 solution that include Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to integrate Lync 2013 with key Office and Office 365 apps such as Outlook clients and PowerPoint.
Progent can help your it team to design and manage hybrid ecosystems that support Windows and Linux systems and applications in either cloud-only solutions or in hybrid topologies that utilize on-premises IT assets along with public clouds. To assist you to incorporate cloud services with networks, Progent can provide a variety of cloud integration support services that include Microsoft Azure hybrid cloud design and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has 20 years of experience delivering high-level consulting services remotely, and Progent can make sure you complete your cloud migration projects quickly and affordably.
When conducting IT tasks for enterprise clients, Progent uses a structured approach driven by defined milestones in order to achieve financial, scheduling and technical goals while minimizing business disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management procedures derived from the leading practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture proposals, pilots, design tuning, and professional deployment. All facets are documented to provide a comprehensive summary of technical services delivered and to help in downstream network support.
Progent can provide remote and onsite consulting to help your organization with any aspect of BI reporting ranging from debugging or modernizing reports to planning and implementing a comprehensive business intelligence environment. Progent's BI experts can assist your company to maintain your current BI system, assist you to upgrade reports and databases from an outdated reporting platform to a modern one, and provide as-needed remote mentoring tailored to your specific needs. Progent’s management reporting professionals offer experience in the leading business intelligence reporting and visualization tools including Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot and Power View, and Report Designer.
Progent can provide small companies with an information management professional who can act as a part-time Chief Information Officer. This part-time CIO can offer strategic direction to help you deploy appropriate technology to enhance business operations so they align more closely with your business objectives. Your company can develop and implement a well conceived information technology plan without absorbing the cost of a full-time senior IT executive.
E-Mail Guard is a complete solution for blocking spam and viruses. E-Mail Guard handles the protection and management of corporate email by providing constantly updated spam and virus filtering, policy management, content filtering, and defense against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, administration and reporting utilities as well as outgoing email testing to help you troubleshoot your email system and specify and regulate company email policy.
Progent's Data Center professionals can help you find fault-tolerant data centers that match the specific requirements of your business. High availability collocation sites are particularly appealing to small businesses because of their affordability and simplified logistics in comparison to pursuing a do-it-yourself strategy. Attempting to create an in-house data center with even a basic level of fault tolerance is too costly for most small businesses. Progent can show you how to reap all the advantages of non-stop data centers and fault tolerant colo sites by providing a full range of consulting and support services.
Cisco's Catalyst line of Wi-Fi controllers simplify the management of Wi-Fi networks by unifying the configuration and control of Wi-Fi APs, optimizing wireless throughput by reducing the effect of RF congestion, enhancing wireless uptime with fast failover, and hardening data security by detecting cyber threats and filtering traffic content according to user class and location. Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of all sizes. Progent can help you to administer and troubleshoot your current Cisco-based Wi-Fi solution or implement an efficient upgrade to Cisco's latest wireless controller technology.
Progent's seasoned ransomware recovery consultants can assist your business to reconstruct an IT network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Microsoft Small Business Server is a low-cost suite of essential servers that offers the basis for a feature-rich but easy-to-manage IT network. The technical sophistication of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 calls for a computer consultant with real-world background designing and integrating seamless, comprehensive business network environments. Progent's SBS Server professionals have an average of over a decade of background supporting business systems founded on Microsoft platforms. This expertise ensures you success in installing, managing, and troubleshooting network solutions that include the Microsoft SBS Server suite of servers and productivity software.
Progent’s team of Microsoft and Cisco Premier experts average longer than ten years of real-world professional experience, in the trenches of network support, performing a broad range of technical projects for a large mix of customers. Every Progent support professional shares a refined set of individual best practices which are incorporated into company-wide best practices training that Progent instills in its support personnel. This guarantees that you get not only world-class technical help, but also a support engineer with field-tested approaches for using technical knowledge to resolve real-world IT problems rapidly.