Additional Topics of Interest

Computer Engineer Jabber and Cisco IP Phones
Jabber Contact Search Specialists

Progent's Cisco Jabber consultants can provide online or onsite support to help businesses of all sizes to design, implement, manage, update or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent offers in-depth expertise for the products, technologies and services that go into creating a cohesive Jabber collaboration solution such as Cisco network appliances and management tools, Microsoft 365 applications, Windows and Mac desktops, iOS and Google Android smartphones and tablets, SIP trunking, Wi-Fi networks, cyber security, cloud computing, telepresence systems, PBX products, business continuity, and the many other pieces of a cohesive collaboration solution.

Automatic Topology Diagrams Technology Consulting Services
Network Consultants ProSight Remote Network Infrastructure Management

ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to diagram, track, optimize and debug their networking appliances such as routers, firewalls, and access points plus servers, endpoints and other devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that network diagrams are always updated, captures and manages the configuration of almost all devices connected to your network, monitors performance, and sends alerts when problems are discovered. By automating time-consuming management activities, ProSight WAN Watch can cut hours off common tasks such as making network diagrams, reconfiguring your network, locating appliances that need critical updates, or identifying the cause of performance issues.

Meraki Troubleshooting
wireless IP phones and Cisco Unified Communications Manager IT Consulting

Progent's Cisco-certified Wi-Fi technology consultants can help organizations to configure, administer, and troubleshoot Cisco Wi-Fi devices such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.

Dynamics GP/Great Plains Features Support
Microsoft Dynamics GP Online Help

Microsoft Dynamics GP/Great Plains can help you grow and control your company more efficiently by delivering deep availability of strategic information and a fast ROI. Microsoft Dynamics GP offers important business benefits such as its ability to expand the presence of your company, handle your accounting, computerize financial operations, unify procedures across your company, improve inventory control, increase order accuracy, grow revenue and minimize lead-time, and maximize free cash flow. Progent can show you how to configure and manage a reliable, safe server and network infrastructure to support Great Plains, and can offer experienced Dynamics GP/Great Plains support professionals to help you derive the full benefits of your Dynamics GP/Great Plains software.

macOS Migration Help
macOS Online Troubleshooting Consultant

Progent offers nationwide online phone support and consulting services for companies who run Apple Mac networks or whose IT systems include a mix of Mac with Microsoft technology. Progent's engineers offer Apple macOS and Mac OS X clients a range of IT services including desktop assistance, migration to the latest edition of Mac OS X from earlier editions of macOS and Mac OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist your business with iPhone and Apple iPad integration and management, or moving to iCloud services. Online technical support offers maximum leverage for your IT budget by protecting client productivity and shortening the time charged for computer repair services. Sophisticated online access tools and experienced service specialists and engineers allow Progent to solve most IT issues without squandering time and money by going to your site. In the vast majority of situations your network problems can be dealt with by telephone or through a combination of phone support and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISM and CISSP certified security specialists to help with the most challenging system problems.

Security Management Specialist
Specialists CISM Security Management

Progent can provide the expertise of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee describes the basic competencies and worldwide standards of performance that information security professionals are expected to learn. CISM provides business management the confidence that those who have qualified for their CISM certification have the experience and knowledge to deliver effective security management and support consulting.

ProSight Virtual Hosting Consulting
Specialists ProSight Small Business Private Clouds

Progent's ProSight Virtual hosting services provide small and midsize companies a variety of advantages such as lower capital expenditures, savings on operational expense, improved executive focus, enterprise-class security, greater fault tolerance, and regulatory compliance.

CISSP Security Organizations
Top CISSP Certified Cybersecurity Engineers

Progent's CISSP-premier network security experts can help organizations of any size with any aspect of IT security. Progent can help create cost-effective cybersecurity solutions that guard a small office against advanced threats or Progent can plan, deploy, and manage a comprehensive security strategy for hybrid enterprise networks that accommodate onsite, remote, and mobile users accessing network resources spread across multiple physical datacenters and various clouds.

Urgent Call Desk for Remote Workers Support Outsourcing
24x7 Helpdesk for Remote Workforce Integration Services

Progent has 20 years of background helping small and medium-size businesses to plan, implement, optimize, manage, and troubleshoot IT networks that support an at-home workforce.

Lync Server 2013 PSTN Gateway Services
Specialists Lync Server 2013 topology

Microsoft Lync Server 2013, now called Skype for Business, enables businesses of all sizes to create a manageable and secure communications environment that supports the modern Bring-Your-Own-Device computing style with IM, real-time presence, audio/video and web meetings with app sharing and whiteboard, and both IP and PSTN calling across a broad range of desktop and handheld clients. Progent's Microsoft-certified Lync 2013 experts and system architects can help you to assess the business benefits of Lync Server 2013, design an in-house, cloud-resident (with Microsoft Lync Online) or mixed model suitable for your present and long-term plans, deploy Lync 2013 in a way that expedites your ROI, and deliver custom online and on-premises training to your IT team and users. Progent offers in-depth expertise in key components of a Lync 2013 solution including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help you to combine Lync 2013 with key Office and Microsoft 365 applications such as Outlook and PowerPoint.

Cisco ASDM Firewall Management Network Engineer
Cisco ASA firewall VPN Support and Integration

Progent's Cisco-premier CCIE network experts can assist your company to manage your existing PIX 500 or ASA 5500 firewalls or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, configure, tune, manage and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services