PC Desktop Consulting and Support Services
Live Webinar Education for Desktop Apps
Additional Topics of Interest
Consulting Services Online Microsoft Office Training
Online Crystal Reports Training Technology Professional
Progent's webinar training classes provide small businesses the affordability, ease, and versatility of virtual seminars and the proven pedagogic techniques of expert instructors who utilize the latest technology to simulate live, participatory learning environments. Progent offers webinar education for key desktop applications including components of Microsoft Office such as Microsoft Excel, Word, PowerPoint, and Visio: Microsoft Dynamics accounting and reporting solutions including MS Dynamics GP (Great Plains); plus other leading desktop applications such as Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Consultant Services ProSight VM Hosting
ProSight Virtual Hosting Engineers
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small or mid-size company's servers in an environment that gives the maximum degree of dependability and scalability and is in addition easy to move to any data center. ProSight Virtual Hosting services are built on mature virtualization technologies that enable small and midsize companies with mixed- platform IT systems to economize significantly on the expense of capital investments, infrastructure maintenance, and network administration while achieving world-class fault tolerance and an unprecedented level of vendor independence.
Article IT Outsourcing and Co-sourcing
White Paper Small Business IT Outsourcing
Progent’s IT outsourcing packages offer budget-friendly network consulting for medium-size corporations. Whether it involves planning system infrastructure, creating an internal Help Desk or using an outside one, rolling out a new email platform, monitoring your system, or building a web-based business solution, outsourcing your IT engineering services can reduce expenses and minimize uncertainties, allowing IT service expenses to grow in a more moderate and controlled manner than is feasible by assembling a bulky, knowledgeable internal IT organization. Progent’s Outsourcing White Paper and flyers tell you how Progent can help you build a secure and robust system architecture for your vital Windows-powered business software such as Windows Server 2008, Microsoft Exchange Server, and SQL Server.
Hyper-V 3.0 Virtual Configuration
Remote MS Hyper-V Virtual Server Consultant
Progent's Microsoft-certified consultants can assist you to evaluate the possible benefits of Hyper-V-based server virtualization for your business, perform test installations to validate Hyper-V's operation with your line-of-business applications, evaluate your network architecture for optimal performance with virtual server solutions, help you in moving to Microsoft Windows Server 2008 and setting up Windows Hyper-V, educate your network management staff to track and manage Hyper-V, provide expert consulting support for enhancing the security of your virtual machines, design and validate business continuity procedures that maximize system uptime, and provide continuing consulting and technical support including affordable online repair and comprehensive Help Desk outsourcing.
Outsourcing Linux Network Monitoring
Nagios for Linux Professionals
Network monitoring ordinarily involves observing a network’s resource usage in order to uncover data traffic bottlenecks or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring utilities that work under Linux or UNIX and can be deployed to monitor mixed-platform environments where Linux and Windows coexist. Progent's system integration consultants can help you use both these tools to tune and repair your network. Progent's UNIX support professionals offer small businesses and programmers help with managing and servicing UNIX/Linux and Solaris networks that coexist with Windows-based technology.
UNIX with Windows IT Consultants
Support and Setup Windows and Solaris
If your company computer system mixes UNIX, Linux or Solaris platforms with Windows, Progent can show you how to integrate your computers into a unified environment that permits all your OS platforms to run side by side for easy administration, seamless dataflow, high dependability, superior performance, and strong protection. Progent's UNIX and MS Windows integration assistance offerings include IT infrastructure configuration and support, consulting for Windows services for UNIX, remote network monitoring and administration, remote technical help and repair, in-person technical support, and Help Desk Call Center outsourcing.
Microsoft MRP Support
Microsoft CRM Computer Engineer
Progent's application experts can provide in-depth consulting, custom programming, integration help, and webinar training for popular applications covering vital areas including ERP and MRP, financials, management analytics, web commerce application development, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with years of experience providing advanced consulting and troubleshooting support online, Progent can help small businesses anywhere in the United States to avoid the time and expense related to travel and on-site activity without compromising the effectiveness of technical services.
Catalyst 3850 Switch Specialists
Online Consulting Catalyst 4500 Switch
Progent's Cisco-certified CCIE experts can help you to configure, manage, upgrade, tune and troubleshoot Cisco Catalyst switches. Progent can also assist you to harden the security and compliance of Catalyst switches and migrate smoothly from outdated appliances to current models.
Computer Consultants Offsite Employees Video Conferencing
Remote Employees Video Conferencing IT Consultant
Progent can help small and mid-size companies to deploy and debug video conferencing technology to allow their remote workforce to communicate efficiently with colleagues and customers.
An index of content::
Consulting Services Intune Certification Management
Intune and Apple iOS Engineer
Progent's Intune consultants can help your organization to understand the business value of adopting Microsoft Intune for managing your web-facing mobile computers including laptops, phones, and tablets based on Windows, iOS, and Android. Progent's Intune consultants can help your company to define security policies, plan and deploy pilot systems to confirm the appropriateness of Microsoft Intune for your network, install Intune throughout your enterprise, combine Intune with System Center Configuration Manager for unified change management, and troubleshoot your Microsoft Intune solution.
Virtual Machine Hosting Specialist
Consulting Private Cloud Virtual Datacenter Hosting
Progent's ProSight Virtual hosting services offer small and midsize businesses a variety of benefits such as reduced capital costs, savings on operational costs, improved executive focus, enterprise-class protection, greater fault tolerance, and business continuity.
Trainer Quark
Train Adobe After Effects
Progent's Mac consultants can promote the creative aspect of Macintosh environments by providing help services and training in graphics, sound, and video. Progent's support professionals offer expertise in a variety of Apple Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video post production studio.
MS SQL Server Reports
Microsoft SQL Server Consulting Services
SQL Server 2000 is a rich, Web-enabled database and data analysis package that enables the rapid development of a new generation of high-end applications that can give your company a critical competitive edge. Microsoft SQL Server 2000 provides core support for XML and the ability to communicate across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of background supporting Microsoft technology, assures you success in designing, deploying and administering Microsoft SQL Server solutions that are well connected with other applications based on Microsoft's .NET platform.
Microsoft Dynamics Development Firm
Dynamics GP eConnect Consulting
Progent's background delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools make it possible to create specialized line-of-business applications and eCommerce environments that integrate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can help you design reports that let you track your business more thoroughly, transforming uncooked information into valuable understanding of your business.
Windows 2008 Active Directory Specialist
Microsoft AD Engineers
Windows Active Directory requires significant field experience to integrate optimally across an enterprise. Progent’s Microsoft Premier engineers are experienced in planning, deploying, and troubleshooting complex Microsoft Enterprise AD projects. Progent’s fields of expertise with Windows Server Active Directory include replication problems, multi-domain partition design, repair of corrupted AD objects, cleaning up residual beta version configuration objects in online AD systems, and fixing unsuccessful installations of AD and AD-associated applications.
Email Black Lists Engineer
ProSight Email Guard AES Encryption Professional
Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to deliver centralized management and world-class protection for all your email traffic. The hybrid architecture of Email Guard combines a Cloud Protection Layer with a local security gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from reaching your security perimeter. This decreases your exposure to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a deeper layer of inspection for inbound email. For outbound email, the local security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall.
Small Office IT Solution Providers
Small Office Network Consultants
Progent's Microsoft and Cisco premier computer consultants offer advanced support for a broad range of technologies and can deliver that assistance remotely nationwide or onsite in major cities throughout the United States and anywhere in . Progent provides remote support for networks based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that incorporate a combination of Windows and UNIX-based platforms. Progent also offers the help of Cisco CCIE network engineers for complex network problems, plus the support of CISA and CISM-accredited security engineers to handle high-level security planning and troubleshooting. Progent has delivered remote network support to companies in all 50 states in the U.S.
Specialists Sun Solaris Remote
Linux Remote Engineer
Progent provides national remote technical support and consulting services for businesses that run UNIX, Linux, or Sun Solaris environments or whose IT systems include a mix of UNIX/Linux and Microsoft technology. Remote network consulting offers maximum leverage for your IT dollar by extending client efficiency and shortening the hours billed for network repair services. Advanced online support utilities and experienced technicians and consultants allow Progent to solve most network problems without wasting time and expense by going to your location. In the vast majority of situations your network problems can be remediated by telephone or via a mix of phone support and remote access. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISM and CISSP certified security professionals to assist you with the most challenging system issues.
Data Center IT Consultants
Data Center Technology Consulting
For corporations with branch offices in or any area covered by Progent's engineers, Progent's Microsoft-Certified IT support professionals and certified Cisco network specialists can provide a range of network consulting services such as project planning, Sarbanes Oxley compliance, site moves, enterprise security, system architecture, local or phone-based emergency support, and technical support for co-location hosting environments. A Progent IT architect can show you how to plan a multi-site network that makes efficient use of collocation services and Internet hosting sites. Progent’s Microsoft Certified consultants can help major corporations design, integrate and maintain massive rollouts of updated releases of Microsoft products such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progent’s CCIE and CCNP experts can assist you to deploy Cisco products for connection solutions that incorporate basic, high-performance, integrated, and remote networking.
Help and Support Fault Tolerant Load Balancing
Microsoft and Cisco Authorized Expert Network Load Balanced Network Consultant
Progent offers high availability load balancing consulting covering system load balancing, load balanced program, network backbone routing, and content delivery products including Cisco Content Engine. fault tolerant load balancing technologies for which Progent offers consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks 3-DNS.
Excel Developer Firm
Microsoft CRM Integration Support
Progent's application experts can provide advanced consulting, custom development, deployment help, and online classes for leading business applications covering vital areas including ERP and MRP, financials, business reporting, web application design, and the MS Office suite of business productivity software. As a Microsoft Partner with decades of background providing advanced consulting services online, Progent can help small businesses anywhere in the United States to save the time and expense associated with travel and on-premises visits without compromising the effectiveness of consulting services.
Security Audit Engineer
Services CISA Cybersecurity Audit
The Certified Information Systems Auditor accreditation is a globally recognized qualification that represents expertise in network security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential has candidates pass a comprehensive examination administered by the ISACA professional group. Progent can provide the expertise of a CISA-Premier Cybersecurity audit professional trained to help companies in the fields of information systems audit process, IT governance, network assets and infrastructure lifecycle, IT support, safeguarding of information resources, and disaster recovery planning.
Barracuda Backup Virtual Appliance Remote Troubleshooting
Open Now Technology Consulting Services Barracuda Backup Disaster Recovery
Barracuda Backup is a low-cost, subscription backup/restore platform for small and mid-size businesses. A Barracuda Backup deployment can include a purpose-built hardware storage device manufactured by Barracuda or a software-based appliance with similar functionality but which utilizes your own storage hardware. Barracuda Backup safeguards critical business data produced locally, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad array of consulting services to assist your business to design, integrate, operate and troubleshoot a BDR solution built on Barracuda Backup.
Oracle Enterprise Manager Engineers
Development Company Oracle database
Progent offers fast and affordable online access to a certified Oracle DBA expert or an Oracle application programmer. Progent offers comprehensive DBA services for any version of Oracle including 10g and 11g and can also help design, create, update, or troubleshoot Oracle database applications written with SQL and PL/SQL. Progent also offers support for Streams replication technologies and Oracle Recovery Manager.
macOS Architecture Computer Consultant
24x7 Apple Macintosh Network Engineer
Progent's Apple Mac networking consultants can assist you with a wide range of network foundation areas such as network architecture, remote and mobile access, internetwork compatibility, security, and emerging technologies such as VoIP and fast wireless connectivity. For business networks based solely on Mac OS X or for systems that use a combination of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the knowledge and size to deal with the complexity of designing, configuring, and maintaining a system architecture that is robust, secure, productive and supportive of your corporate objectives. Progent can help you configure Apple’s Xserve enterprise servers, Xserve RAID zero-downtime storage systems, and Apple's Xsan storage area network systems. Progent can also give you access to skilled professionals to support Cisco routers and switches.
Amazon EC2 AMI Coding
Integration Companies Amazon AWS Machine Image
Progent can provide affordable remote consulting to assist companies of any size to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including needs analysis, readiness evaluation, system design and review, pilot testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies.
Cloud Protection for Email Consultancy
ProSight Email Guard AES Encryption Technology Professional
Progent's ProSight Email Guard uses the technology of top data security companies to deliver web-based control and comprehensive security for your inbound and outbound email. The powerful structure of Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a further level of inspection for incoming email. For outbound email, the on-premises gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email traffic that stays within your security perimeter.
After Hours VPN Consultants
Computer Consultants Cisco Virtual Private Network
Cisco's security and offsite access solutions for small to mid-size companies offer a complete array of easy-to-administer protection products to let you safeguard your wired and wireless information system. Cisco's Virtual Private Network line includes routers and switches, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's expert consulting staff includes field-proven engineers with Cisco CCIE and CCNP certifications who can help your organization to select Cisco VPN, Cisco RADIUS Security, and other Cisco protection technologies that fit most closely with your corporate goals.
Microsoft Exchange 2010 Upgrade Professionals
Biggest Microsoft Exchange Server 2010 Migration Professional
Progent offers expert support for each step of your Exchange 2010 migration including end-to-end project management services, site prep, project planning, cost estimates of all new software licenses and equipment required, suggested sourcing, pilot verification at client location or at Progent's testing facility, setting up temporary coexistence of Exchange 2010 and Exchange 2003 or 2007, deployment of the production system, decommissioning the previous system, and webinar training for client's support group and users.
Aironet 700 Access Point Network Consultants
Aironet 1500 Access Point Consulting Services
Progent's certified wireless networking experts can help organizations of all sizes to design, implement, manage and troubleshoot Cisco Aironet Wi-Fi AP solutions to achieve the performance, range, capacity, scale, security compliance and manageability required for transparent access between Wi-Fi and wired networks. Progent offers affordable remote and on-premises consulting services for end-of-life and new-generation 802.11ac Aironet APs and Progent can help you design and maintain wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi access points.
Wave 2 Wi-Fi controller Online Help
WLAN controller Engineer
Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of all sizes. Progent can assist you to maintain and debug your current Cisco Wi-Fi environment or implement an efficient transition to Cisco's latest wireless controller products. Progent offers expertise for hardware-based and software-only wireless controllers and can help you to decide which type makes sense for your Wi-Fi environment. For 802.11ac Wave 2 wireless controller appliances, Progent offers Cisco 3504 Wi-Fi controller consulting, Cisco 5520 wireless controller consulting, and Cisco 8540 Wi-Fi controller consulting.
24 Hour SCVMM 2012 NVGRE Gateway Technical Support
SCVMM 2012 Live Migration Support and Integration
Progent can assist businesses of any size to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and libraries; plan, implement, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive monitoring. Progent can help you to move from a legacy release of System Center Virtual Machine Manager or from a third-party management system, and Progent can assist you to optimize and troubleshoot your existing SCVMM environment so you get the highest possible business value.
CISSP Certified Security Architect Specialist
Consultants CISSP Certified Cybersecurity Analyst
Progent's CISSP-certified network security experts can assist organizations of all sizes with any facet of information system security. Progent can help implement cost-effective security solutions that protect a small business against modern malware attacks or Progent can plan, deploy, and monitor a comprehensive security environment for hybrid networks that accommodate onsite, online, and mobile clients accessing IT resources spread over multiple physical datacenters and public and private clouds.
UNIX, Windows Consultant
UNIX with Windows Network Engineer
If your business network combines UNIX, Linux or Sun Solaris platforms with Microsoft Windows, Progent can show you how to incorporate your servers into a cohesive network that allows all your OS platforms to run side by side for easy management, seamless information exchange, high reliability, superior throughput, and strong protection. Progent's UNIX/Linux/Solaris and Windows integration support offerings include network infrastructure configuration and support, support for Windows services for UNIX, online network monitoring and administration, online technical support and repair, in-person technical support, and Contact Center support.
Top Rated Data Protection Manager 2016 and Exchange IT Consultants
System Center 2016 Data Protection Manager Computer Consulting
System Center 2016 Data Protection Manager provides automatic backup and simplified restore capabilities for Microsoft environment. SCDPM 2016 offers application-aware backup for critical workloads like SQL Server, Exchange Server and SharePoint Server, backs up Windows and Linux VMs, supports VMs hosted by Windows Hyper-V as well as VMware, and can use Microsoft Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified consultants can help organizations of all sizes to design, deploy, manage, and troubleshoot an enterprise-wide backup/restore system powered by System Center 2016 Data Protection Manager. Progent can help you to migrate from a previous release of Data Protection Manager or from an outdated solution, and Progent can optimize your SCDPM 2016 environment for on local, hosted, cloud or hybrid deployment models. Progent offers remote or onsite consulting expertise and can provide as-needed expertise to resolve technical bottlenecks or deliver comprehensive project management support to help you complete your Data Protection Manager 2016 deployment on schedule and within your budget.
24 Hour client credential management Consultancy
Consultant certificate expiration management
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, find and safeguard information about your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted about upcoming expirations of SSLs or warranties. By updating and organizing your network documentation, you can save as much as 50% of the time wasted trying to find vital information about your IT network. ProSight IT Asset Management includes a common repository for holding and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you’re planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you need when you need it.
Nationwide Remote Network Consulting Firm
Florida Computer Network Specialists
If your organization does not need emergency remote help but you think you will need technical services with your information system soon, you can conserve time and expenses and guarantee that the right expertise will be available when you want it by contacting a Progent sales specialist and registering as a client. For more information, phone 800-993-9400 or send email to information@progent.com.
Active Directory Health Audit Consultants
Network Health Assessment Specialists
Progent's ProSight Network Audits offer a quick and low-cost way for small and mid-size businesses to get an unbiased assessment of the health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits help you see how closely the deployment of your essential network assets adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI such as a more manageable and safer Active Directory implementation. Both versions also provide the ongoing advantages of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include simpler network management, better compliance with data security standards, higher utilization of network assets, faster troubleshooting, more dependable backup and restore, and less downtime.
Largest Microsoft System Center Operations Manager Support and Setup
Microsoft System Center Operations Manager Online Technical Support
Small to mid-sized businesses can now enjoy all the benefits of Microsoft Operations Manager 2007 and also have quick access to Progent’s Microsoft certified network support professionals. With Progent's affordably priced IT service packages, mid-size organizations can select a simple co-sourcing package built around System Center Operations Manager with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package. Progent offers expertise in Microsoft Operations Manager to offer small business information systems world-class reliability, security and performance.
Windows and Solaris Support and Integration
UNIX with Windows Online Support
Progent's UNIX family support services offer small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise offers you a convenient one-stop source to help you create and manage a protected and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Microsoft System Center Operations Manager Online Troubleshooting
Onsite Technical Support Comprehensive Event Management
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, deploying, optimizing and fixing SCOM solutions and offer organizations of any size advanced remote or onsite consulting support for SCOM 2012. Progent can assist you to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to watch over your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to install and customize System Center 2012 Operations Manager management packs based on best practices for tracking network infrastructure as well as both Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast remote or onsite troubleshooting to help you to remediate critical issues uncovered by SCOM 2012.
Urgent SSCP Professional Services
CompTIA Network+ Small Office Server Support
Progent provides clients access to engineers who have been awarded some of the IT industry's most prestigious credentials. Progent believes that customers have the right to be sure that their computer service providers have formal training as well as extensive practical experience so that Progent's customers can use Progent's support with trust. Often, vendor credentials such as the Cisco Certified Internetwork Experts (CCIE) confers privileges for significantly superior vendor support than is available to non-certified service providers, allowing Progent to offer customers a higher level of IT support. In other cases, recognized certifications such as CISSP or ISSEP for network security can aid enterprise clients to demonstrate compliance with regulatory demands by using the assistance of recognized industry professionals.
Top Microsoft Operations Manager Case Study
Operations Manager Case Studies
Before Progent’s MOM-based solution, system problems were approached reactively, after users were impacted by them. With the help of proactive, computer generated warnings and trend analyses created by MOM, Progent is now able to fix network troubles before they grow to be serious enough to impact network uptime. Thanks to MOM, Progent can deal with potential problems before customers know that the problems exist. Progent has expertise with MOM 2005 and Microsoft Operations Manager 2000 to provide small company networks enterprise-class service continuity, security and productivity.
Barracuda Backup Local Network Consultants
Barracuda Backup Integration Support Services
Barracuda Backup is a low-cost, subscription backup/restore service for small and medium-size organizations. A Barracuda Backup solution can incorporate a custom-designed hardware storage device built by Barracuda or a virtual appliance with similar functionality but which uses your own storage infrastructure. Barracuda Backup protects vital company data produced locally, at one or multiple remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide range of consulting support services to help you to plan, configure, operate and troubleshoot a BDR solution based on Barracuda Backup.
Offsite Workforce Helpdesk Services Online Support
At Home Workers Helpdesk Services Setup and Support
Progent offers small and medium-size companies supplemental or comprehensive Help Desk call center support for a remote workforce.
Top Rated Access to External Support Databases Small Business Computer Consulting Firms
Best Practices Integration Consultant
Progent’s staff of Microsoft and Cisco Premier experts average longer than ten years of real-world professional experience, at the forefront of IT service, executing a wide variety of technical tasks for an extensive array of customers. Every Progent consultant shares a refined set of personal best practices which are incorporated into shared best practices standards that Progent instills in its support personnel. This ensures that you get not just expert IT help, but also a support engineer with field-tested approaches for applying technical knowledge to fix real-world IT problems rapidly.
Professionals Microsoft Windows 2000
Windows 2000 Remote Support
Progent's certified Windows 2000 consulting staff can help you optimize the functionality of your current Windows 2000 Servers and can simplify system administration, offer tech support and troubleshooting, and enhance security. Progent can also help you design, justify, and execute a strategy to migrate from Windows Server 2K to Windows Server 2003. Progent is experienced in designing pilot programs to eliminate the technical risk involved with moving to Windows 2003 Server by identifying possible hardware and software compatibility issues.
Dynamics GP/Great Plains Features Technical Support
Dynamics GP Great Plains Accounting Technical Consultant
Progent can help you plan and implement a smooth migration to Dynamics GP/Great Plains so that you retain your information, strengthen your security, modernize your analytics, take complete advantage of Microsoft Office integration, and minimize productivity disruption by designing and following a smart migration strategy. Progent can also help educate new Dynamics GP/Great Plains users so you don't waste productivity. Progent can improve your company reports and management analytics by offering Crystal Reports help, FRx assistance, and Microsoft Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to create specialized business applications and eCommerce solutions that integrate transparently with Microsoft Dynamics GP.
SQL Server 2019 Always Encrypted Technical Support Services
SQL Server 2019 and Exchange Consulting Services
Progent's certified SQL Server 2019 consultants can assist you to evaluate the business case for migrating to SQL Server 2019 and can provide fast online or onsite contact with experts in solution design and deployment, application development, SQL Server management, and network security.
MS Certified Part-Time CIO Support and Integration
CIO Consulting Services
Progent can provide small businesses with an IT management professional who can act as a part-time CIO. This part-time Chief Information Officer can offer long-term direction to help you deploy sensible IT products to improve business operations so they align better with your business goals. Your company can create and implement a well conceived IT plan without incurring the cost of a full-time senior IT executive.
Largest Microsoft Exchange 2003 Upgrade Technical Support Services
Exchange 2003 Server Upgrade Consulting Services
Progent's Microsoft certified consultants can help you define and deploy an efficient in-place Exchange Server 2003 upgrade plan that minimizes productivity downtime, simplifies long-term support demands, and makes your Exchange Server 2003 easy to manage. For complicated multi-server or multi-location migrations, Progent has the experience to finish your project quickly and affordably. Progent's Exchange 2003 help, troubleshooting, and consulting offerings include assistance with the integration of outside vendor enhancements of Microsoft Exchange Server 2003 that are best aligned to your business goals.
DoubleTake Carbonite Backup IT Consultant
DoubleTake Carbonite Replication Manager Outsourcing
DoubleTake/Carbonite Software offers a family of tools designed to provide small businesses a range of cost-effective solutions for backing up and restoring vital applications such as Microsoft Exchange, SQL, Blackberry, and Microsoft SharePoint. Progent’s disaster recovery planning consultants have in-depth backgrounds incorporating DoubleTake/Carbonite products into small company information networks to achieve an advanced level of fault tolerance and business continuity readiness at an affordable cost.
Lync Server 2013 Front End Pool Pairing Specialist
Lync Server 2013 and iPad Engineer
Lync Server 2013, renamed Skype for Business, allows businesses of all sizes to build a manageable and secure communications environment that supports the modern BYOD computing model with IM, presence, audio/video and web meetings with app sharing, as well as IP and PSTN telephony enabled for a broad assortment of desktop and mobile clients. Progent's certified Lync 2013 consultants and network architects can help you to evaluate the advantages of Lync Server 2013, create an in-house, cloud-based (via Lync Online) or mixed topology appropriate for your present and long-term goals, deploy Lync Server 2013 in a way that expedites your ROI, and provide custom webinar and onsite training to your IT staff and users. Progent offers in-depth expertise in critical components of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help you to combine Lync Server 2013 with popular Microsoft Office and Office 365 apps such as Outlook and PowerPoint.
Recruiter Home Based Cisco Consultant Contractor Job
Work From Home Job Virtual Office Microsoft Consultant
Progent's company culture will make you a better professional by enhancing your information technology knowledge and boosting the satisfaction of your customers. Progent makes good on this commitment by attracting the best consulting talent for you to work with, offering an advanced network and communications architecture, using proprietary software utilities to enable the maximum quality of service, and by streamlining our business structures for attracting and retaining clients.
Microsoft Engineers UNIX, Windows
UNIX with Windows IT Services
If your business has a UNIX or Linux environment or a mixed-platform computer system, Progent's CISA and CISM-premier security specialists can help your entire enterprise in a broad range of security topics such as security management practices, security architecture and models, connection management products and techniques, applications development security, operations security, hardware security, telecommunications, network and web security, and workplace recovery preparedness. CISM and ISSAP define the basic skills and international standards of knowledge that information security managers are expected to master. These certification give executive management the confidence that those who have achieved their CISM or CISSP certification have demonstrated the background and knowledge to offer effective security management and consulting help.
Co-Location Help and Support
Colocation Center Migration IT Consultant
Colocation data centers make it possible for companies to share world-class facilities for hosting computer hardware that runs mission-critical applications and services. Progent's Microsoft and Cisco premier consultants can assist your business with all facets of your colocation strategy such as selecting and moving to a colo facility, designing system architecture, specifying required equipment, on-premises and remote troubleshooting, establishing offsite network administration, and education your support personnel.
PC Desktop Technology Consulting Company
Microsoft and Mac Desktop Small Business IT Outsourcing
Progent can deliver a wide array of cost-effective consulting and support services to help your business to install, configure, troubleshoot, and manage workstations and laptops based on Windows, Apple macOS and OS X, or various versions of Linux. Progent can offer onsite or online technical support for individual computers or notebooks or work with your business to plan and implement a company-wide rollout of new or updated operating system software and applications. Progent can also provide engineers and technicians to help your company to prepare for and complete an office move or consolidation organized to produce the least possible disruption of your business.
Microsoft Project Configuration
24/7/365 Word Remote Support
Progent's team of application experts can provide in-depth consulting, software programming, deployment assistance, and webinar classes for leading business applications covering key areas including ERP, financials, management analytics, web commerce application development, and the MS Office family of business productivity solutions. As a Microsoft Partner with decades of experience delivering advanced consulting and troubleshooting support remotely, Progent can assist small businesses throughout the United States to avoid the time and fees related to travel and on-premises activity without sacrificing the effectiveness of technical support.
Nationwide Remote Consulting Companies
Migration Help New York
Progent’s National Support Center offers national remote troubleshooting for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Premier support engineers provide telephone help and online secure computer connection to troubleshoot and resolve network problems quickly and affordably. The breadth of IT expertise available from Progent's staff of country-wide support engineers allows Progent to escalate even the most difficult network issues to qualified experts as needed.
Configuration wireless IP phones and Aironet APs
Wi-Fi IP phone integration Network Consulting
Cisco's wireless VoIP phones are industrial-grade Wi-Fi devices designed for professionals who are on the move within office, warehouse, health-care or other environments where IT management requires portable phones that provide more administrative control, data security and ruggedness than is achievable with the Bring-Your-Own-Device style of mobile communications. Creating solutions with Cisco's wireless IP phones typically requires that IT teams set up and fine tune many key pieces of your wireless infrastructure such as access points, switches, Cisco wireless LAN controllers, and management tools. Progent's Cisco-certified consultants can provide online and on-premises support to help your organization build and maintain a Cisco wireless VoIP phone deployment by delivering services that range from debugging the set up of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of a campus.
IT Training Remote Support
IT Training Troubleshooting
Progent is committed to knowledge transfer from Progent's consultants to customers. By educating customers to resolve technical issues that are within their comfort zone, Progent can concentrate on delivering hard-to-find services where Progent faces few competitors. Small companies who utilize familiar independent service providers or who employ in-house IT staffs benefit when Progent transfers knowledge about critical technology and proven methodologies to make their networks more robust, secure, and efficient.
SCVMM 2012 PowerShell Online Technical Support
VMM Database Professional
Progent can assist organizations of all sizes to adhere to best practices to configure SCVMM 2012 hosts, fabric, storage, and library resources; design, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class reporting. Progent can help your company to migrate from a legacy version of SCVMM or from a third-party management platform, and Progent can help you to enhance and repair your existing SCVMM 2012 ecosystem so you realize the highest possible return on investment.
CCNP Expert Certified wireless IP phone integration Online Support
Cisco Certified Expert wireless VoIP phone and Aironet APs Help and Support
Progent's Cisco Wi-Fi IP phone configuration experts can provide remote and on-premises assistance to help your organization create and manage a Cisco Wi-Fi IP phone solution by providing services that can range from debugging the set up of a wireless IP phone or access point to offering project management outsourcing or co-sourcing for updating the wireless architecture of a campus.
Microsoft Project Technical Support
Microsoft CRM Remote Consulting
Progent's application experts can provide in-depth consulting, custom development, deployment help, and webinar training for popular business applications that address vital areas including ERP, financials, business reporting, web application development, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with years of background delivering advanced consulting support online, Progent can assist small businesses throughout the U.S. to eliminate the time and fees associated with travel and on-premises visits without compromising the high quality of consulting support.
Consultant Services Private Cloud Services
Private Cloud Virtual Datacenter Hosting Consultancy
Progent's Private Cloud Hosting and Management outsourcing offers complete hosting of a small company's servers in a solution that delivers the highest degree of availability and expandability and is also simple to move to another host. Progent's Private Cloud Hosting and Management options are based on proven virtualization techniques that enable small and midsize companies with mixed- platform IT systems to economize significantly on the costs of capital equipment, infrastructure support, and IT administration while benefiting from enterprise-class fault tolerance and an unmatched level of vendor independence.
Microsoft Certified Partner Project Server 2010 Applications Consulting
Support and Help Microsoft Project Server 2010
Progent's Microsoft-certified consultants can provide advanced expertise in implementing, using and troubleshooting any edition of Project, Microsoft Project Server, and Project Online and can provide a broad variety of cost-effective remote support services based on industry best practices to assist businesses of all sizes to receive all the advantages of this leading project management solution. Consulting support offered by Progent include system planning, software configuration and upgrades, strategies for secure file and status sharing among local and remote or mobile users, network infrastructure optimization, and customized webinar training classes.
Windows and macOS Information Technology Consulting
Mac and Windows Help and Support
Progent's service specialists in Apple OS X and Microsoft Windows technology can help you integrate Apple Macintosh and Windows computers into seamless environments with resource sharing and collaboration support. Enabling productive cooperation among a variety of servers and workstations powered by Mac OS and Windows requires extensive knowledge of and background with Apple Macintosh and Microsoft technology. Progent's background in Microsoft and Apple service makes it possible to offer expert assistance to businesses that depend on these technologies to maintain their strategic advantage. Progent can also help you to integrate Apple's iPhones and iPads with your Windows network.
Microsoft Dynamics GP 2015 Technology Professional
Consulting Dynamics GP 2015 R2 Integration
Dynamics GP 2015 R2 features a new design that enhances cloud readiness, works with the most popular handheld devices, permits single login with Microsoft Azure Active Directory, and strengthens security. Microsoft Dynamics 2015 R2 also streamlines reporting, includes nine new Workflows, expands the Web Client, and delivers more than 100 enhancements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants have the depth and breadth of technical skills and hands-on experience to resolve the critical technical and business issues associated with upgrading to Dynamics GP 2015 R2 and can help you to perform a smooth migration that will optimize the business value of your investment in this powerful product.
Immediate Online Consulting wireless IP phone configuration
wireless IP phone security Remote Consulting
Cisco's wireless IP phones are industrial-grade wireless handsets designed for workers who are on the move within campus, warehouse, retail or other environments where IT management wants portable phones that offer more administrative control, security and durability than is achievable with the BYOD mode of workplace communications. Successful integration of Cisco's wireless VoIP phones typically demands that IT teams set up and optimize many key pieces of your wireless environment including access points, routers and switches, wireless LAN controllers, and call management software. Progent's certified experts offer remote and on-premises support to help you create and maintain a Cisco wireless IP phone solution by providing services that range from debugging the configuration of a wireless VoIP phone or AP to providing comprehensive project management outsourcing or co-sourcing for modernizing the wireless infrastructure of an entire campus.
Altaro VM Backup Testing Consultant Services
Altaro VM Backup Restore On-site Support
Altaro VM Backup provides small and mid-size businesses a dependable and affordable solution for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, multi-site, and cloud environments and also enables low-cost cloud backup to Microsoft Azure storage. Headline features include industry-leading inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup intervals as little as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, item-level recovery capability for individual files and emails, support for Windows Server CSV and for vCenter for handling large-scale deployments, and support for Volume Shadow Copy Service (VSS) to back up online virtual machines without downtime. Progent is a certified Altaro partner and can provide a wide array of consulting services to help you to plan, install, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup.
24-Hour Exchange Server Migration Engineer
Exchange Server Upgrade Consulting Services
Progent's Microsoft and Cisco-certified consulting experts can assist you to assess the value of Exchange 2010 for your company and can help your IT staff to design and implement an efficient upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange Server 2007 that will offer fast payback by increasing your workers' efficiency, lowering the expense of hardware and support, streamlining administration, and integrating your vital communications platforms.
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