Consulting and Technical Support Services for BlackBerry Environments
RIM BlackBerry SupportBlackBerry mobile PDAs were once one of the most popular solutions for maintaining anytime-anywhere connectivity to messaging, calendars, web-based programs, and other critical business information. Progent can provide Webster, Texas companies support from BlackBerry-premier experts who can help businesses to manage their BlackBerry environments or migrate efficiently to a current smartphone solution.

As the sophistication of small company IT technology has expanded, and as the need for world-class protection, dependability, and disaster recovery has grown to be the norm for organizations of any size, effective deployment and support of RIM BlackBerry technology has grown increasingly difficult. To deal with issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and corporate databases, small businesses often turn to external support professionals who offer expertise in BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-certified consultants who can help small businesses to plan, administer, and troubleshoot BlackBerry environments affordably and efficiently, eliminating the necessity for an internal BlackBerry technology specialist and reducing the expense and stress of supporting mobile work groups. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of experience, combined with Progent's proven online service delivery model, provides small businesses a budget-friendly solution for incorporating BlackBerry technology seamlessly into their business information system.

Progent's consultants can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your data and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft technology, set up easy-to-use management tools so you can monitor and control BlackBerry devices across your company, define security policies that make sense for your company, customize wireless applications, and make sure that your network architecture is properly configured to handle your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be recovered rapidly and thoroughly.

Houston Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Houston Metro Area.

Onsite IT Consulting
Progent locations in Houston Metro Area

City Address Phone Link
Houston 2200 Post Oak Blvd
Houston, TX 77056
United States
(832) 940-9607 Houston Network Support Services
The Woodlands 2203 Timberloch Place
The Woodlands, TX 77380
United States
(713) 324-9644 The Woodlands Network Support Services
Webster 600 Gemini Ave
Webster, TX 77058
United States
(281) 763-7022 Webster Network Support Services


BlackBerry Enterprise Server (BES) Consulting and Technical Help
The BlackBerry Enterprise Server (BES) offers businesses a single and safe mechanism for incorporating BlackBerry wireless devices into their messaging, collaboration, and software application environment. BlackBerry Enterprise Server enables wireless BlackBerry clients to connect to Microsoft Exchange Server, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry handsets with PC desktops to ensure up-to-date information for applications such a schedules, address books, tasks, IM, and specialized business programs. Thanks to BlackBerry Enterprise Server integration with Exchange, mobile workers with BlackBerry handsets have effortless connectivity with Exchange messages and to IM-enabled software through Microsoft Office Communications Server and Lync Server support.

BlackBerry Enterprise Server Support Services

Progent's BlackBerry-premier consultants can assist you to design, implement, and maintain BlackBerry Enterprise Server (BES) so that you maximize the productivity of BlackBerry clients, streamline the administration of a BlackBerry environment, and reduce the expense of maintaining mobile workers.

Expert RIM BlackBerry Technical Support Services Available Remotely from Progent
Progent's authorized RIM BlackBerry engineers are accessible remotely to deliver prompt technical help to businesses in the Webster region or throughout Texas. Progent's seasoned remote technical support experts have helped IT organizations resolve computer issues and cut support expenses in each state in the United States and established a substantial following of satisfied customers. (Refer to Progent's customer testimonials.)

Progent can provide remote consulting support for a broad selection of technologies related to BlackBerry products including wireless synchronization, configuration with Microsoft Exchange, managing BlackBerry BES Server, and improving mobile security. Major BlackBerry credentials earned by Progent's consulting experts include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent offers the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, test, troubleshoot, and produce documentation for a wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and network needs assessment, solution architecture, deployment planning and implementation, performance tuning, design of a fault-tolerant architecture, information backup and disaster recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to create a mobile wireless system that meets your information technology budget and aligns with your business strategy. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to accommodate a BlackBerry Enterprise Server, assist you to determine which administration model and hardware products match your needs, and analyze your email and messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart decisions concerning alternatives for software versions, processors and storage, network topology, and application set up.

To maximize system protection, Progent's BlackBerry-certified expert can help you to select and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security engineers to perform network-wide security assessment and compliance testing and recommend enhancements to account for your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, administering, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging environment powered by Exchange. Progent's BlackBerry-certified engineer offers support skills in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can assist you to install and remove BlackBerry smartphone clients on Exchange Server and Microsoft Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, install push and pull access control lists, control Microsoft Exchange data flow, generate, update, and apply wireless LAN and VPN configuration sets, implement SNMP traps, and generate management reports based on SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry technology in a number of environments such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

Call or Email Progent for Assistance from a BlackBerry-Qualified Expert
To get in touch with Progent about professional expertise for BlackBerry wireless solutions, call 1-800-993-9400 or visit Contact Progent.



An index of content::

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    Progent's Wi-Fi IP phone configuration and troubleshooting experts offer remote and on-premises assistance to help your organization build and maintain a Cisco wireless IP phone deployment by providing integration services that can range from debugging the configuration of a wireless IP phone or access point to providing project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of a campus.

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  • Microsoft Certified Partner SCVMM 2016 Virtual Switch Network Engineer
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    Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of IT infrastructure management products and is intended to offer a centralized mechanism for deploying and managing virtualized fabric and services across hybrid environments that can include on-premises and hosted datacenters and Azure publics cloud services. Progent's SCVMM 2016 consulting experts can assist organizations of all sizes with all facets of designing, deploying, and managing a SCVMM 2016 solution. Progent can assess your virtualization topology, help you upgrade smoothly from legacy versions of VMM, design processes for building and installing VMs and hosts, design high-availability compute and storage clusters, integrate your private cloud resources with public cloud services, configure virtual switches, develop and refine PowerShell scripts, and help you assess the potential business benefits of new capabilities such as Storage Replica and Shielded VMs. Progent's certified virtualization experts can provide world-class Hyper-V consulting and VMware vSphere support.

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    Progent's Juniper-authorized NetScreen engineer can assist you to install and integrate NetScreen 5000 series routers, upgrade from older NetScreen products to more current Juniper technologies, and repair infrastructure problems in Juniper-only or mixed-technology systems.

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    Forefront TMG Firewall Remote Support

    Microsoft Forefront TMG 2010 is based on the powerful security capabilities of Microsoft ISA Server 2006 and provides a easily managed web gateway that delivers a single-server platform for a variety of security functions including an multi-layer firewall, URL monitoring and filtering, antimalware, intrusion protection, application proxy, VPN control, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides comprehensive web security logging and reporting capabilities, allows custom reporting powered by Microsoft SQL Server, works with Active Directory to streamline authentication, and can be operated as a virtual server to cut expenses and improve recoverability. Progent's Microsoft engineers can assist your company to plan and execute test and production deployments; integrate Microsoft Forefront Threat Management Gateway with Windows 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint 2010; set up Microsoft Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent's consultants can also assist you to upgrade smoothly to Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.

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  • Remote Support Services SQL Server 2016 Query Store
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    Microsoft SQL Server 2016 introduces major enhancements in performance, scale, security and compliance, high-availability, BOYD integration, plus built-in BI. New features include PolyBase for processing structured and unstructured files in one appliance for big data applications, Jason support, Dynamic Data Masking, Mobile Reports, and centralized control over on-premises and cloud-based operations and services. Progent's Microsoft-certified consultants can provide remote and onsite expertise to assist organizations of all sizes to configure, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft products including Windows Server, Exchange Server 2016, SharePoint, Dynamics CRM and GP, Lync or Skype for Business, and SCOM.

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    Juniper SRX650 Router Forensics Services

    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    ProSight Private Cloud Services Specialists

    Progent's ProSight Virtual hosting services offer small businesses a variety of benefits including lower capital expenditures, savings on operational expense, improved management focus, enterprise-class security, enhanced fault tolerance, and regulatory compliance.

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    Microsoft Windows 2000 Specialists

    Progent's Microsoft-certified Windows 2000 Server experts offer network help and IT consulting services for the complete family of .NET Enterprise Servers, Windows Server 2000, and Windows Server 2003. Progent's Microsoft Windows 2000 Server integration, optimization, and troubleshooting services include system planning, installation, documentation, on-site and remote support, Call Center outsourcing, professional security analysis, turn-key outsourcing, and cost-effective co-sourcing.

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  • Mac Security Audits Online Consulting
    macOS Penetration Testing IT Consultants

    Progent's CISM-certified security staff can help you safeguard your Apple Mac network through professional support offerings including performing security tests, clean up after virus and denial of service attacks, configuring firewalls, integrating secure remote and mobile connectivity, deploying monitoring programs for protection against viruses, spam, and directory harvest attacks, and creating a comprehensive security plan appropriate for the specific objectives of your business network.

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  • Windows Server 2008 Hyper-VI On-site Technical Support Windows Server 2008 Hyper-VI Online Support Services
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  • UNIX, Windows Consultant
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    Progent's UNIX platform support services provide small companies and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of experience provides you with a convenient one-stop consulting firm to help you create and maintain a protected and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

  • Windows Server 2016 Multi-domain clusters IT Services Microsoft Certified Expert Windows Server 2016 Hybrid Cloud Integration Outsourcing

  • 24 Hour Online Technical Support wireless IP phones and Meraki APs
    8500 Wireless Controller Support Services

    Progent's Cisco-certified wireless technology consulting experts can assist organizations to configure, administer, and debug Cisco wireless products such as Cisco's Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.

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  • XenApp Virtual Windows Applications Technology Consulting Services Top Quality Application Virtualization Engineer
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