Consulting and Technical Support Services for BlackBerry Environments
BlackBerry mobile PDAs were once one of the most popular solutions for maintaining anytime-anywhere connectivity to messaging, calendars, web-based programs, and other critical business information. Progent can provide Webster, Texas companies support from BlackBerry-premier experts who can help businesses to manage their BlackBerry environments or migrate efficiently to a current smartphone solution.
As the sophistication of small company IT technology has expanded, and as the need for world-class protection, dependability, and disaster recovery has grown to be the norm for organizations of any size, effective deployment and support of RIM BlackBerry technology has grown increasingly difficult. To deal with issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and corporate databases, small businesses often turn to external support professionals who offer expertise in BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-certified consultants who can help small businesses to plan, administer, and troubleshoot BlackBerry environments affordably and efficiently, eliminating the necessity for an internal BlackBerry technology specialist and reducing the expense and stress of supporting mobile work groups. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of experience, combined with Progent's proven online service delivery model, provides small businesses a budget-friendly solution for incorporating BlackBerry technology seamlessly into their business information system.
Progent's consultants can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your data and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft technology, set up easy-to-use management tools so you can monitor and control BlackBerry devices across your company, define security policies that make sense for your company, customize wireless applications, and make sure that your network architecture is properly configured to handle your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be recovered rapidly and thoroughly.
Houston Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Houston Metro Area.
Progent locations in Houston Metro Area
BlackBerry Enterprise Server (BES) Consulting and Technical Help
The BlackBerry Enterprise Server (BES) offers businesses a single and safe mechanism for incorporating BlackBerry wireless devices into their messaging, collaboration, and software application environment. BlackBerry Enterprise Server enables wireless BlackBerry clients to connect to Microsoft Exchange Server, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry handsets with PC desktops to ensure up-to-date information for applications such a schedules, address books, tasks, IM, and specialized business programs. Thanks to BlackBerry Enterprise Server integration with Exchange, mobile workers with BlackBerry handsets have effortless connectivity with Exchange messages and to IM-enabled software through Microsoft Office Communications Server and Lync Server support.
Progent's BlackBerry-premier consultants can assist you to design, implement, and maintain BlackBerry Enterprise Server (BES) so that you maximize the productivity of BlackBerry clients, streamline the administration of a BlackBerry environment, and reduce the expense of maintaining mobile workers.
Expert RIM BlackBerry Technical Support Services Available Remotely from Progent
Progent's authorized RIM BlackBerry engineers are accessible remotely to deliver prompt technical help to businesses in the Webster region or throughout Texas. Progent's seasoned remote technical support experts have helped IT organizations resolve computer issues and cut support expenses in each state in the United States and established a substantial following of satisfied customers. (Refer to Progent's customer testimonials.)
Progent can provide remote consulting support for a broad selection of technologies related to BlackBerry products including wireless synchronization, configuration with Microsoft Exchange, managing BlackBerry BES Server, and improving mobile security. Major BlackBerry credentials earned by Progent's consulting experts include:
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, test, troubleshoot, and produce documentation for a wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and network needs assessment, solution architecture, deployment planning and implementation, performance tuning, design of a fault-tolerant architecture, information backup and disaster recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to create a mobile wireless system that meets your information technology budget and aligns with your business strategy. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to accommodate a BlackBerry Enterprise Server, assist you to determine which administration model and hardware products match your needs, and analyze your email and messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart decisions concerning alternatives for software versions, processors and storage, network topology, and application set up.
To maximize system protection, Progent's BlackBerry-certified expert can help you to select and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security engineers to perform network-wide security assessment and compliance testing and recommend enhancements to account for your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, administering, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging environment powered by Exchange. Progent's BlackBerry-certified engineer offers support skills in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can assist you to install and remove BlackBerry smartphone clients on Exchange Server and Microsoft Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, install push and pull access control lists, control Microsoft Exchange data flow, generate, update, and apply wireless LAN and VPN configuration sets, implement SNMP traps, and generate management reports based on SNMP data.
Progent's BlackBerry expert can help you with your BlackBerry technology in a number of environments such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
Call or Email Progent for Assistance from a BlackBerry-Qualified Expert
To get in touch with Progent about professional expertise for BlackBerry wireless solutions, call 1-800-993-9400 or visit Contact Progent.