Low-cost Computer Support from Microsoft certified Consultants for Businesses in West Covina, CA
By delivering world-class support when you require it, making available specialized knowledge for key business applications, offering innovative services like virtual data center hosting, billing solely for services you receive, and charging no sign-up fees or retainers for standard services, Progent enables you to increase the business value of your information system and cut support costs. Progent appreciates that information system security, reliability, and efficiency are just as critical to small businesses as to large corporations but that smaller organizations don't have the leverage to invest heavily in computer networks and internal support staffs. Progent's fundamental competitive advantage is that no IT consulting firm can match Progent's ability to deliver the IT support your business needs when you require it and at prices you can justify.

For mid-size and large businesses, Progent offers co-sourcing services to supplement the subject matter expertise of your internal IT support group. This can save money and help meet schedules for big IT initiatives such as application design and development, disaster recover/business continuity preparedness, network security audits, merging datacenters, or technology migrations.

Progent can in addition offer the services of accredited experts to assist your company to plan and execute a sensible cloud computing strategy.

Key Technologies Serviced by Progent for Office Networks in West Covina, California
Progent's group of world-class consultants provides help for virtually all facets of network systems deployed by businesses of any size. Technologies supported by Progent in and around West Covina include:

Service Delivery Alternatives for West Covina, California Businesses
Progent has a variety of alternatives for providing small businesses and local governments with cost-effective IT services for technical support, system architecture, hosting services, and network management outsourcing. Progent's model for delivering network support is built on the Help Desk operational structure familiar to big IT support groups. Progent's Help Desk Call Center Support Mechanism promotes rapid support, thorough activity records, dependable follow-through, and strict expense control for a range of IT service delivery alternatives that include remote troubleshooting, onsite help, top-level consulting, as well as server hosting.

  • Remote Support
    Progentís Technical Response Center provides emergency and routine remote support for Microsoft Windows, Linux, Apple, and Cisco-based systems in the U.S. and globally. Progent's seasoned service experts can help clients to analyze and repair hardware and software problems without the cost or delay of on-premises support calls. The background of Progent's network consultants makes it possible to resolve the majority of network issues rapidly. For the most challenging issues, Progent's breadth of expertise makes it possible to escalate troubleshooting tasks to advanced specialists. Progent offers a convenient, web-accessible signup process for new customers to address urgent network problems and Progent charges per minute with zero startup fees or minimums, so you are invoiced only for the support you get. Experts you can access remotely include Cisco-premier CCIE network engineers, Microsoft-Certified MCSE consultants, and CISM-certified security professionals. Learn additional information about Progent's online computer support services.

  • On-site Support
    Progent provides on-site technical support for signed-up clients in larger cities in the United States. Progent's onsite service personnel can work in tandem with Progent's remote support experts to deliver small companies the best of both worlds: in-person support technicians when you require them plus the remote help of Progent's seasoned team of IT engineers, security professionals, and business software developers. The response time for on-site support visits is usually under one business day. Progent requires no sign-up or retainer charge for registering as a Progent client for on-premises service. Learn more details concerning how to register for Progent's onsite computer service.

  • Help Desk
    Progent's Help Desk Call Center Outsourcing Services are intended for small and midsize businesses who need fast and reliable support from a professional Helpdesk with effective phone assistance, remote repair tools, and sufficient technical strength for all needed escalation. Because small and midsize companies typically have tight information technology budgets and can spare scant management attention for handling network support tasks, Progent's Helpdesk Outsourcing Services can be the most cost-effective option to ensure that small business information networks stay productive. Read more concerning Progent's Contact Center outsourcing services.

  • IT Consulting Services
    Progent offers small companies affordable availability of world-class IT professionals who can deliver help with critical products and technologies including
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud solutions, Windows Server expertise, Cisco network design, network security engineering, fault tolerant network consulting, virtualization strategies, plus configuration, customization and training for business applications such as accounting, ERP, management reporting, CRM, and office productivity suites. Progent can provide assistance with one-time projects such as site moves and major software migrations, extended initiatives such as management reporting application programming and support, relational database software programming and DBA support, and web design, on-going services such as Microsoft System Center 2012 Operations Manager support and Operations Manager 2016 consulting for network monitoring and system management, or urgent services like disaster recovery and virus cleanup.

  • Application Hosting
    Progent can host critical applications such as Microsoft Exchange Server and Microsoft SQL to provide small companies with greater degrees of reliability, protection, and performance than is possible using the type of in-house data center that is realistically affordable for most small organizations. Because Progent uses the same data centers that host the gear of many of the world's biggest IT companies, Progent can eliminate the expense of building and managing the infrastructure needed for world-class environmental control, electrical failover, and redundant Internet connectivity. For hosted application servers, Progent can also ensure that upgrades and service packs remain current, security and performance is constantly tracked, and systems are regularly backed up and available for complete and rapid recovery. Learn additional information about Progent's hosting services for Exchange and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service provides complete hosting for all of a small or midsize company's servers in a setting that not only delivers the top level of dependability and expandability but that is in addition convenient for clients to transfer to another service firm or to bring in-house when your business situation calls for it. Progent's Private Cloud hosting service is founded on tested virtualization technologies that allow businesses with mixed networks to save significantly on the expense of capital equipment, system maintenance, and IT management while achieving world-class availability and an unprecedented degree of vendor alternatives. Unlike ordinary Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting Service covers all server-centric software in one centrally managed package, can handle the multi- OS and loosely standardized networks typical of small businesses, and retains control of the licenses in the customer's possession so that migrating to a different virtualized system is quick, safe, and inexpensive. This eliminates becoming a captive to a single hosting service while still offering all the cost savings associated with ASP and SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Services
    Progent can provide expert online support services to help companies of all sizes connect their IT infrastructure with popular public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and manage hybrid ecosystems that can include Windows and Linux operating systems and apps in either cloud-centric solutions or in hybrid architectures that seamlessly combine on-premises IT assets along with public clouds. To help you to incorporate public cloud services with networks, Progent offers a range of cloud migration services that include Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure design and integration consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of background delivering advanced consulting support online, and Progent can make sure you successfully carry out your cloud migration projects on schedule and affordably.
Progent's Low-Cost Managed Services for Remote IT Monitoring and Management
Progent's affordable ProSight portfolio of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior-based machine learning technology to defend endpoint devices and servers and VMs against new malware assaults such as ransomware and email phishing, which routinely evade legacy signature-matching AV products. ProSight ASM safeguards on-premises and cloud resources and provides a single platform to address the entire malware attack progression including blocking, detection, containment, remediation, and forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
    ProSight Enhanced Security Protection (ESP) services offer economical in-depth protection for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device management, and web filtering via cutting-edge tools packaged within one agent accessible from a unified control. Progent's security and virtualization experts can assist your business to plan and configure a ProSight ESP deployment that addresses your organization's specific needs and that allows you prove compliance with legal and industry information security standards. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for urgent action. Progent's consultants can also help your company to install and verify a backup and restore solution such as ProSight Data Protection Services so you can recover quickly from a destructive security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup
    ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable end-to-end service for reliable backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates your backup activities and enables fast restoration of vital files, apps and virtual machines that have become unavailable or corrupted due to hardware failures, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images/, plus Microsoft Hyper-V and VMware virtual machine images/. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's cloud backup specialists can provide world-class support to configure ProSight DPS to to comply with government and industry regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can help you to recover your critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to diagram, monitor, optimize and debug their networking hardware like switches, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always current, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and sends notices when potential issues are discovered. By automating complex management and troubleshooting processes, ProSight WAN Watch can knock hours off ordinary tasks like network mapping, reconfiguring your network, finding appliances that need important software patches, or isolating performance issues. Learn more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security platform that uses the services and infrastructure of top information security vendors to deliver web-based management and world-class protection for your email traffic. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks most threats from reaching your network firewall. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a deeper level of inspection for inbound email. For outgoing email, the onsite gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss protection.

  • ProSight LAN Watch: Server and Endpoint Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management techniques to help keep your IT system running efficiently by tracking the state of critical computers that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your specified IT personnel and your assigned Progent consultant so all looming problems can be addressed before they can disrupt productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected Tier III data center on a fast virtual machine host set up and maintained by Progent's network support experts. Under Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the OS platforms, and the apps. Since the system is virtualized, it can be ported immediately to an alternate hosting solution without requiring a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, retrieve and protect data related to your IT infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your network documentation, you can eliminate up to half of time spent searching for critical information about your network. ProSight IT Asset Management includes a common repository for storing and sharing all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether youíre making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size businesses to get an objective assessment of the overall health of their network. Powered by a selection of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits help you see how well the deployment of your core network assets adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI like a more manageable Active Directory system. Both also come with one year of advanced remote network monitoring and management (RMM). Advantages can include simpler management, better compliance with government and industry security standards, higher utilization of IT assets, faster problem resolution, more reliable backup and restore, and increased uptime. See more about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone discussion with a Progent information assurance consultant. The fact-finding interview is intended to help evaluate your organization's preparedness to stop or recover quickly after an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to gather information concerning your existing security profile and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply industry best practices to create an efficient security and backup/recovery system that meets your company's requirements. For additional information, see Progent's ProSight Ransomware Preparedness Report.

Why Progent Is the Smart Choice for West Covina, California Businesses
Progent's staff size, breadth of information technology skill, and familiarity with corporate network consulting allow small and midsize companies to avoid the problems associated with excessive dependence on small service organizations or individual engineers.

Working with Progent enables your company to:

  • Prevent Over Dependence on Freelance Support Consultants
    For network support, small companies sometimes rely heavily on freelance consultants. Although individual service engineers carry lower expenses than larger support firms and can afford to charge apparently lower fees, they are often spread too thin to respond rapidly to critical problems. If a freelance engineer is occupied with different customer, ill, on travelling, or in training, the lack of replacement personnel may force your business to wait for assistance in case of an emergency. The more your company grows, network unavailability or problems with critical applications get more costly. The dollars you believed you were saving on an independent consultant can evaporate quickly due to lower output. In addition, when independent consultants confront new technologies, the lack of a big engineering group to fall back on for advice forces them to train on the job while your business winds up footing the costs for their continuing training.

  • Have Access to Expertise in Advanced IT Solutions
    Many smaller service firms or freelance consultants focused on small business IT consulting are capable of delivering routine fixes but don't have the seasoning to deal cost-effectively with complicated network environments with mixed operating systems, many locations, Voice over IP implementations, mobile workers, integrated financial and analytical applications, data-driven web sites, and specialized line-of-business software. Progent's background with global enterprises and Progent's large group of experts can benefit your small business because big-company environments are characteristically complicated, support issues demand thorough understanding of in numerous technical disciplines, and achieving an acceptable degree of robustness, reliability, and protection requires industry-tested processes.

  • Create a Firm Foundation for Seamless Growth
    Small companies often start with an IT system cobbled together on a tight budget. Lacking a proper basis, a sequence of improvised repairs often get thrown on top of a tenuous foundation. As a business evolves, reliability and expandability problems can hinder the success of the business. Such environments need thorough assessment, intelligent business planning, and broad-based experience to migrate to an IT infrastructure that will act as the reliable foundation to meet current business needs and support future expansion.

  • Work with Solution Providers, Not Product Resellers
    Small businesses need direction and education to work through an increasingly complicated array of technology alternatives offered for enabling growth and improving efficiency. Businesses do not need a network engineer or service firm that attempts to sell them products. Progent eliminates conflicted motives by not selling hardware and software. Progent sells consulting and services only. This permits Progent to align technical services with the genuine needs of clients. Combining network support and product selling can lead to a situation where the recommended solution is based on a predetermined vendor instead of being based on the actual needs of a customer.

How to Contact Progent
If your West Covina, California business needs to get in touch with Progent to ask about IT outsourcing, consulting, or tech support, phone 800-993-9400 or go to Contact Progent.

Fast Remote Network Assistance
For immediate online help, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



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Progent's Microsoft-certified SQL Server developers and DBAs can provide remote expertise to assist businesses of any size to create, administer, and maintain applications powered by Microsoft's SQL Server RDBMS platform and .NET architecture. Progent's SQL Server experts can provide support for any element of application development in solutions that range from small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.

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Windows Server 2016 Failover Clusters Technical Consultant
Microsoft Experts Windows Server 2016 integration Remote Support

Progent's Microsoft-certified IT experts can provide Windows Server 2016 migration consulting to assist businesses of all sizes to design and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can help you to assess the benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

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ISP Selection Technology Professional
Internet Access Consulting

Progent offers access to the cost-effective services of online Internet connectivity experts to help your company to evaluate or update your ISP services so your Internet access solution matches your business requirements. Support services provided by Progent's engineers include assessment of your existing bandwidth utilization, carrier and plan analysis and ordering, network provisioning, and overseeing a smooth move to a different carrier and/or service arrangement. Provisioning can include enhancing existing routers and configuring new ones, setting up firewalls, and upgrading fault-tolerant Border Gateway Protocol architectures.

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Information Assurance Security Team
Fortinet Security Evaluation

For small and midsize organizations, network security and information assurance and compliance is excessively complex to master but too risky to overlook. The world's biggest institutions have been hacked, and the leading cloud service providers have occasionally been taken down. It looks as though there's nowhere to hide. Progent makes it economical for small and midsize businesses to implement vital IT security projects effectively by offering the advantage of billed time to the nearest minute without any minimum billing for online support. This means you have access to a seasoned information expert to provide just the knowledge you need when you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist you with any level of system security including vulnerability assessments, virus screening and recovery, spam and email content filtering, email data loss and data leak prevention, compliance reporting, and designing a complete security strategy.

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Microsoft Exchange 2007 Consultancy
Consulting Services for Microsoft Exchange 2007

Progent's expert consultants can help you define and implement a smooth in-place Microsoft Exchange 2007 migration plan that minimizes network downtime, reduces ongoing support requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-location upgrades, Progent offers the experience to complete your move quickly and economically. Progent's Microsoft Exchange 2007 support, troubleshooting, and consulting services include assistance with the configuration of outside vendor enhancements of Exchange 2007 Server and the design of unified messaging implementations powered by Exchange Server 2007.

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certificate expiration management Consultancy
network asset documentation management Services

Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and protect data related to your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be warned about upcoming expirations of SSL certificates or warranties. By updating and managing your IT infrastructure documentation, you can save up to half of time wasted looking for vital information about your IT network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether youíre planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need when you need it.

Internal Network Security Scan Consulting Services Information Risk Assessment Services
Microsoft Certified Partner Dynamics GP 2015 Excel Reports Coding
Programming Firm for Dynamics GP 2015 Excel Reports

Dynamics GP 2015 R2 (formerly Great Plains) features a new design that enhances cloud readiness, works with popular smart phones and tablets, permits one-time login with Azure Active Directory, and strengthens security and compliance. Dynamics 2015 R2 also streamlines reporting, includes nine new Workflows, expands the Web Client, and delivers over 100 enhancements to its library of applications. Progent's team of Microsoft-certified consultants offer the depth and breadth of knowledge and experience to resolve the many technical and business challenges associated with deploying and managing Dynamics GP 2015 R2 and can assist you to perform a smooth migration that will optimize the business value of your investment in this mission-critical platform.

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Security Audit Consulting Services
Security Audit Professional

Progent offers consulting for security evaluation products such as LANguard from GFI for running a variety of programmed network auditing scans to uncover potential security gaps. Progent has broad knowledge of network auditing tools and can help you to make sense of testing reports and respond appropriately. Progent can help you build security into your business processes, install auditing tools, plan and implement a secure network architecture, and suggest procedures to maximize the security of your network. Progent's security consultants are available to assist you to set up a firewall, implement secure remote connectivity to email and business applications, and integrate VPN. Progent's qualified security engineers can also validate the protection of web applications and can provide extensive information security evaluations of company-wide security to determine your organization's compliance with key international security standards including FISMA, NIST, and ISO.

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Hyper-V 3.0 Virtual Server Engineers
Microsoft Hyper-V 3.0 Virtual Machines Online Support

Microsoft Windows Server 2012 R2 Hyper-V advances the power of server virtualization in important areas including secure multitenancy, flexible network infrastructure, cloud support, expandability and throughput, and fault tolerance. Progent's Microsoft-certified consulting experts can help your company to take advantage of Hyper-V to install and manage virtual servers to reduce IT costs and improve productivity.

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Microsoft Small Business Server 2008 IT Consulting
Microsoft SBS 2003 Information Technology Consulting

Microsoft Small Business Server (SBS) is an affordable collection of essential servers that offers the foundation for a powerful but manageable IT network. The integration requirements of the Microsoft .NET functions bundled with Microsoft Small Business Server calls for an IT consultant with hands-on background and extensive knowledge in designing and building effective and comprehensive information technology systems. Progent's Microsoft-certified consultants have extensive experience with the technologies built into SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in installing, administering, and servicing network solutions powered by the Microsoft SBS line of servers and applications.

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Consultant Services for CISSP Certified Cybersecurity
Consulting for CISSP Certified Cybersecurity

Progent's CISSP-premier cybersecurity consultants can assist organizations of any size with any aspect of IT security. Progent can implement efficient cybersecurity solutions that guard a small business from advanced threats or Progent can design, deploy, and monitor a comprehensive security environment for hybrid enterprise networks that accommodate local, online, and mobile clients accessing network resources distributed across a mix of physical datacenters and public and private clouds.

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Specialists for Hosting for Exchange
Engineer for Exchange Hosting

Progent's Microsoft Exchange Server Hosting Support Services provide a world-class data center that features backed-up power and environmental control systems, round-the-clock staffed security and operations center, plus failover connections to tier-1 Internet service companies. Hosted Microsoft Exchange servers are set up as virtualized machines for high uptime, smooth scalability, and rapid recovery. Services feature integration with your network, access to mobile communication devices, continual monitoring of performance and security, spam protection, patch and service pack management, Contact Center support, per-day data backup, and comprehensive messaging administration services.

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Progent's Management Consultancy
Progent Management Network Consultants

Progent's management team includes industry professionals with years of experience delivering network consulting, technical support, and long-term IT planning to businesses ranging from startups to Fortune 500 companies. Great support requires great personnel, and Progent is proud to have put together a management team that can provide businesses with the top service value in the industry.

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Network Consultant for SCOM 2012 Cloud Monitoring
MCSE Expert Certified Network Consultant for Data center Monitoring

Progent's Microsoft-certified consulting experts have more than a decade of background planning, implementing, enhancing and fixing SCOM solutions and offer organizations of all sizes advanced remote or onsite consulting services for SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that provides the performance and availability required to watch over your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs based on industry best practices for tracking network fabric and both Microsoft and 3rd-party applications and services. Also, Progent can provide fast online or onsite troubleshooting to help you to fix critical problems uncovered by Microsoft SCOM 2012.

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Consultant Services for Fault Tolerant Data Center
Zero Downtime Data Center Consulting

Progent's Data Center consultants can help you identify fault-tolerant data centers that meet the particular requirements of your business. Fault tolerant collocation sites are particularly attractive to small organizations due to of their affordability and convenience compared to pursuing a do-it-yourself strategy. Attempting to build an in-house data center with even a minimum degree of fault tolerance is too costly for most small organizations. Progent can help you get all the advantages of non-stop data centers and fault tolerant colo sites by offering a full array of consulting and maintenance services.

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Nexus Switch Support
Nexus Switch LISP On-site Technical Support

Nexus switches are designed to provide the throughput, expandability, dependability, virtualization support, capacity, security and manageability required to function as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch experts are available to provide remote and onsite consulting and troubleshooting expertise to help your business to design an efficient switch architecture, build pilot systems to confirm your network design, deploy Nexus switches, define and implement effective policies, perform security and compliance assessments, set up advanced monitoring and alert systems, fully utilize network resources by means of virtualization technologies, analyze and repair switching and routing problems, maximize system performance, plan for expected growth, and set up the powerful fault-tolerant capabilities incorporated into Cisco's Nexus switches. Progent can also assist you to upgrade non-disruptively from legacy Nexus models or Catalyst switches to current Nexus platforms.

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IT Consultants for Cisco Jabber
Consultant Services for Unified CM SIP trunk

Cisco Cisco Unified Communications Manager (Unified CM), originally known as CallManager, operates as the foundation of Cisco's collaboration solution. Unified Communications Manager and Cisco Unified Communications Manager Express offer a modern IP-PBX by integrating tightly with unified messaging applications such as Cisco Unified Communications Manager IM and Presence Service, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent's Cisco-certified network consultants can deliver effective and affordable online and on-premises expertise to assist businesses of any size to create and maintain CUCM deployments by providing Cisco Unified Communications Manager configuration and technical support services that deliver maximum productivity. Progent's consultants can assist with any aspect of Unified CM configuration and debugging in areas that include integrating Cisco Voice over IP phones and Video phones, designing dial plans, configuring SIP connections and PSTN calling, deploying Cisco ISR routers with CUBE VoIP networking support, creating Cisco UCS server failover systems for high availability, performance tuning, and integration with Exchange Server.

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Outlook Web Access, OWA Support services Network Repair Service
ProSight DPS Hybrid Cloud Backup/Recovery Specialist
Offsite Managed Backup and Recovery Services Consulting

ProSight Data Protection Services from Progent provide small and mid-sized businesses an affordable end-to-end service for reliable backup/disaster recovery. For a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables fast restoration of vital files, apps and virtual machines that have become lost or damaged as a result of hardware failures, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images/, plus Hyper-V and VMware virtual machine images/. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can deliver world-class support to set up ProSight DPS to to comply with government and industry regulatory standards such as HIPPA, FIRPA, and PCI and, when needed, can assist you to recover your critical data.

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ProSight Endpoint Protection Services Specialist
ProSight ASM Endpoint Protection Engineer

ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior-based analysis technology to guard endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and email phishing, which easily get by legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud resources and offers a single platform to automate the complete threat progression including blocking, detection, mitigation, cleanup, and post-attack forensics. Top capabilities include single-click rollback using Windows VSS and real-time system-wide immunization against newly discovered threats.

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Port of Mobile, Alabama Microsoft Exchange 2016 Help Center Microsoft Exchange Server 2007 Remote Support Services
Datacenter Management Network Consulting
Microsoft System Center Consultant

Progent has over 10 years of background integrating, and supporting the core platforms included with Microsoft System Center and can help your organization to design, deploy, manage, and fix your System Center solution to maximize the availability and performance of your critical IT resources across multiple Windows and Linux/Unix operating systems and local and Cloud-connected datacenters. Progent's consultants can assist your organization to migrate to the current edition of System Center from an earlier one or from another datacenter management solution to provide the benefits of enterprise-class deployment, management automation, security and compliance, plus datacenter and critical application availability and performance monitoring.

Portland Oregon Phone Support Portland, OR, Salem, OR, Eugene, OR, Gresham, OR System Engineers
Computer Consulting for Virtual Help Desk
Helpdesk Engineer

Progent's Network Help Desk Outsourcing Services are intended specifically for small businesses who require fast availability of a Help Desk Service Center with professional phone support and effective escalation options but who have to operate within a modest IT budget. Important components of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Phone Support, Secure Remote Access Support, Initial System Assessment, Problem Prioritization, Virtual Help Desk Services, By-the-Minute Billing, and Help Desk Software Recommendation and Deployment.

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Raleigh, NC Software Recovery Computer Support Firms for Raleigh
Support Services for SQL Server 2017 and Power BI
SQL Server 2017 SSRS Configuration

Progent's Microsoft-certified SQL Server 2017 experts can help you to assess the business advantages of upgrading to SQL Server 2017 and can help your organization to plan and implement a smooth migration of your databases and applications to any network model including on-premises, cloud-based, or hybrid. Progent's SQL Server experts offer remote or onsite support ranging from as-needed design assessment or troubleshooting to comprehensive project management to make sure your SQL Server 2017 project is carried out on schedule and within budget.

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Integration for Exchange Server 2016 Migration Planning
Network Consultant for Microsoft Exchange Server 2016 Migration

Progent can help your business in any and all phases of your migration to Exchange Server 2016 including planning high availability system topology for a local, cloud-based or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; determining storage capacity required for your VMs, mailbox databases and log files; setting up hardware load balancing for fault-tolerant CAS services; planning, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web.

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Cisco Certified Expert Arkansas Configuration Services
Colorado Migration Company

Progentís National Support Center provides nationwide remote support for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier service professionals provide phone help and online direct network connection to troubleshoot and resolve network problems rapidly and affordably. The scope of technical expertise represented by Progent's team of country-wide service professionals makes it possible to escalate even the most difficult problems to competent experts as needed.

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Services for External Security Scan
Services for Wireless Security Scan

Progent provides small organizations a pair of ultra-affordable security evaluation packages that include, for a set price, remotely administered scans of your security profile which are analyzed by certified information security specialists who interpret the data collected by the remote scan, present unbiased summaries of your current security vulnerability, and make suggestions for remediation. Progent has developed two non-overlapping network security inventory packages for external and internal scanning that are priced to fit the budgets of small companies while delivering enterprise-class assessments of your IT network's exposure to attack.

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SQL Server Configuration Manager On-site Technical Support IT Consultant for SQL Server 2012 AlwaysOn
Data Center Colo Troubleshooting
Online Troubleshooting for Co-Location

Colocation data centers make it possible for companies to share world-class facilities for hosting computer equipment that supports vital applications. Progent's Microsoft and Cisco premier IT experts can help your small business with all aspects of your colocation strategy such as choosing and moving to a colocation site, creating system topology, specifying required equipment, on-premises and on-line troubleshooting, establishing remote system management, and training your IT staff.

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Help and Support for Antispam
Anti-Virus Support Services

E-Mail Guard is Progent's affordable anti-spam and virus protection solution that gives small businesses enterprise-quality defense from spam, viruses, directory harvesting, and other varieties of email-borne assaults on IT systems. E-Mail Guard is powered by Postini's Perimeter Manager, a sophisticated library of web-managed spam filtering and virus defense services that defuse email assaults before they can penetrate the company firewall. Perimeter Manager also lets administrators track and manage their email systems, regardless of server vendor, hardware technology, or data center location.

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Small Offices Migration Consultant
Small Office Security Consulting Company

Progent delivers the services of Microsoft and Cisco-Premier IT support professionals to show clients affordable alternatives to help companies optimize the benefits of Microsoft and Cisco technology. For networks that range from remote offices to nationwide corporations, Progent's network engineers can help you enhance your information system's e-mail architecture, security, reliability, throughput, and system management.

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Online Support for Windows 2008 Cluster

The cluster technology built into the high-end editions of Microsoft Windows Server 2008 has been radically redesigned to simplify the installation, configuration, and maintenance of server clusters that provide greater levels of network availability, security, efficiency, and versatility. New or enhanced capabilities include cluster Validation, revamped setup and installation, improved cluster management, redesigned cluster architecture for increased availability, better protection and quorum models, elimination of failure points, more disk and memory capacity, and enhancements for geographically dispersed clusters. Progent's clustered server consultants can assist your company assess the advantages of failover clusters, plan and execute a deployment, educate your network support personnel to administer your failover clusters, provide continuing consulting and technical help services, and produce and test a workplace recovery plan.

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Progentís Technical Response Center (TRC) offers national extended hours remote troubleshooting for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support engineers offer after-hours telephone support and remote secure computer connection to troubleshoot and resolve technical problems rapidly and affordably. The scope of IT experience represented by Progent's team of nationwide service engineers makes it possible to escalate even the most difficult network issues to qualified specialists as needed. For urgent problems, the Technical Response Center tries to answer your call for support within one hour.

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Exchange 2010 Project Planning Engineer

Progent's Microsoft-certified engineers can provide low-cost remote and on-premises support to implement your migration to Microsoft Exchange 2010, generate comprehensive documentation of your new messaging system, train your network support staff and end users to get them ramped up quickly on Microsoft Exchange 2010, and provide ongoing management consulting and engineering support. Progent can also help you migrate from Exchange 2010 to Exchange Server 2013 or Exchange 2016.

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scom 2016 Exchange Server integration On-site Technical Support

Microsoft System Center 2016 Operations Manager helps to promote top performance and dependable uptime for key workloads by offering unified, cross-platform tracking of IT infrastructure installed across local datacenters and cloud environments. Progent's SCOM consulting group can provide world-class online and onsite support to help businesses of any size to plan, implement, optimize, enhance and troubleshoot Operations Manager 2016 deployments. Progent can help your company to move to SCOM 2016 from older releases of Operations Manager or from other IT infrastructure monitoring platforms, or integrate multiple monitoring tools into a cohesive infrastructure management ecosystem. Progent can also show you how to expand your SCOM 2016 environment to include infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.

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System Center Operations Manager Support and Setup
Remote Support for Microsoft System Center Operations Manager

Small to middle size companies can now get all the advantages of Microsoft System Center Operations Manager 2007 and also have quick access to Progentís Microsoft certified IT support experts. With Progent's economically priced network support programs, mid-size organizations can choose a simple co-sourcing package based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent supports Microsoft Operations Manager 2007 to offer small and midsize business networks enterprise-class reliability, protection and productivity.

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Microsoft and Mac Desktop Software Consulting

Progent offers a wide array of cost-effective consulting and support services to help your business to deploy, integrate, repair, and administer desktop PCs and laptops based on Windows, Apple macOS and OS X, or popular versions of Linux. Progent can offer on-premises or remote assistance for individual computers or laptops or work with you to design and carry out a company-wide migration to new or revised OS platforms and applications. Progent can also supply consultants and technicians to help your company to prepare for and complete an office relocation or consolidation designed to produce the least possible interruption to your productivity.

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SQL Server 2012 AlwaysOn Failover Cluster Support and Setup
SQL Server Management Studio Professional

Progent offers the support of certified consultants and seasoned database application developers, database administrators, project management experts, Cisco-certified network architects, business continuity specialists, and certified data security professionals to assist your business to assess the likely advantages of SQL Server 2012 for your organization, set up pilot environments at your datacenter or at Progent's test lab, plan and carry out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS solutions, and configure a cost-effective and safe network infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.

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NLB Testing Engineer

Progent's Test and Training Lab located at the QTS Internet Data Center can be used for testing line-of-business applications, developing cost-effective system upgrade procedures, evaluating and optimizing performance, designing or verifying business continuity strategies, mitigating compatibility problems, and building training environments for the latest technologies. For Progent customers who lack sufficient internal resources to configure proper test environments, the lab cuts capital costs and technical risk while keeping vital network initiatives on schedule.

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Data Center Colocation IT Consulting
Colocation Facility Specialist

Colocation data centers allow companies to share enterprise-class data centers for hosting computer hardware that supports vital applications. Progent's Microsoft and Cisco certified IT experts can assist your small business with all facets of your colocation strategy such as choosing and moving to a colo site, creating system architecture, defining hardware, on-site and on-line maintenance, establishing remote system administration, and training your IT personnel.

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West Covina California Microsoft Network IT Outsourcing Company Microsoft Exchange 2016 Information Technology Consultant
Consultants for Linux
Gentoo Linux On-site Support

Progent's Linux support experts offer small businesses and developers help with administering and maintaining Linux computers that coexist with Microsoft-powered technology. Progent offers your organization access to Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of expertise provides you with a convenient single source to show you how to build and maintain a protected and robust mixed-platform network and communications solution that allows Linux and Microsoft coexistence by combining Windows with leading Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.

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