Quick, Affordable Online Network Troubleshooting for West Jordan, Utah Small Businesses
For more than twenty years, Progent has focused on delivering enterprise-quality computer support services to customers who have small-company IT budgets. Progent has developed a unique service system that includes a cost-effective, seamless virtual office network, custom online repair tools, a large team of consultants accredited in a wide range of IT disciplines, a Call Center operational structure that maximizes efficiency and guarantees follow-through, a worldwide group of remote support professionals, on-site support availability for the majority of most zip codes in the U.S., and a corporate culture committed to resolving network problems in the least time and at the least cost to clients.

For medium-size and enterprise companies, Progent can provide co-sourcing and project management services to reinforce the skills of your in-house IT service personnel. Co-sourcing can save money and minimize technical risks for big IT initiatives like software programming, disaster recover/business continuity planning and testing, network security evaluations, office consolidations, or technology migrations and upgrades.

Progent can also provide the services of certified consultants to help your company to design and implement your cloud computing strategy.

Key Technical Areas Serviced by Progent for Office Networks in West Jordan, Utah
Progent's team of certified engineers offers assistance for virtually all aspects of network systems deployed by companies of all sizes. Technologies served by Progent in and around West Jordan include:

Service Delivery Alternatives for West Jordan, Utah Businesses
Progent offers a variety of alternatives for providing small and midsize companies and local governments with cost-effective IT services for troubleshooting, system architecture, hosting, and IT management outsourcing. Progent's model for delivering network support is based on the Help Desk Call Center structure common to larger IT support organizations. Progent's Help Desk Call Center Service Model promotes fast response, thorough activity documentation, consistent follow-up, and tight expense control for an array of network support delivery alternatives that include remote troubleshooting, onsite support, top-level consulting, as well as server and application hosting.

  • Remote Support
    Progentís Technical Response Center (TRC) offers urgent and routine online support for Microsoft Windows, Linux, Apple, and Cisco-powered environments in the United States and worldwide. Progent's seasoned service professionals can help clients to analyze and fix network issues without the expense or delay of in-person support calls. The background of Progent's network consultants makes it possible to handle most network problems rapidly. For complex issues, Progent's depth of expertise allows the support team to escalate support calls to world-class subject matter experts. Progent offers a convenient, web-based registration procedure for first-time customers to address emergency network problems and Progent charges by the minute with no sign-up charges or time minimums, so you pay only for the help you receive. Specialists you can access online include Cisco-premier CCIEs, Microsoft-Premier MCSE consultants, and CISM-certified security professionals. Find out additional details concerning Progent's online network troubleshooting expertise.

  • On-site Service
    Progent offers on-site computer assistance for registered clients in major metropolitan areas in the U.S. Progent's on-site support technicians can operate in conjunction with Progent's online support experts to deliver small companies the ideal combination: hands-on support professionals when you require them plus the on-line help of Progent's seasoned staff of network consultants, security professionals, and business application developers. The response time for on-site service calls is typically less than 24 hours. There is no start-up or retainer fee for becoming a Progent customer for onsite support. Learn more about how and why to sign up for Progent's onsite computer service.

  • Help Desk Call Center
    Progent's Standard Help Desk Services offer small organizations a comprehensive service desk solution that manages all aspects of remote desktop support from initial requests through ticketing, screen sharing, progress tracking, problem solving, and management reports. Progent provides call desk services at a significant discount off Progent's regular desktop support rates, and Progent can provide the additional option of rapid on-demand escalation to subject matter experts to resolve complex problems. To learn more, refer to Online Help Desk Services.

  • IT Consulting Services
    Progent provides small businesses affordable access to enterprise-class consultants who can deliver help with critical technologies including
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server expertise, Cisco network infrastructure, company-wide network protection consulting, fault tolerant it system engineering, virtualization strategies, plus integration, programming and training for small business software such as accounting, ERP and MRP, business analytics, CRM, and office productivity packages. Progent can provide assistance with one-shot projects such as site relocations and massive software upgrades, longer term projects such as management analytics application development and customization, relational database software development and DBA support, and web design, continuing services such as Microsoft System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting services for IT infrastructure health monitoring and system management, or emergency response like data restoration and virus removal.

  • Application Hosting
    Progent can host critical business applications like Exchange and SQL Server to provide small and midsize businesses with greater degrees of dependability, security, and recoverability than is feasible with the type of in-house data center that is achievable for the majority of small and midsize businesses. Since Progent uses the same data centers that support the gear of some of the planet's largest information technology organizations, Progent can eliminate the expense of creating and managing the infrastructure required for world-class cooling, electrical backup, and uninterruptible Internet connectivity. For managed applications, Progent can also make sure that patches and service packs stay updated, protection and efficiency is constantly monitored, and systems and data files are regularly backed up and available for full and prompt restoration. Learn additional information concerning Progent's hosting services for Microsoft Exchange Server and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service provides full hosting for all of a small organization's production servers in an environment that not only delivers the top level of availability and scalability but that is also convenient for clients to migrate to a different service provider or to bring internally when your business situation calls for it. Progent's Private Cloud hosting is structured around proven virtual server techniques that permit companies with multi-vendor networks to benefit dramatically on the costs of capital equipment, infrastructure support, and IT management while getting world-class reliability and an unprecedented degree of vendor flexibility. In contrast to ordinary SaaS hosting models, Progent's Private Cloud Hosting encompasses all server-centric applications in a single centrally administered package, can handle the multi- OS and non- standardized networks typical of smaller businesses, and keeps ownership of the software in the customer's possession so that migrating to a new virtual host is quick, reliable, and inexpensive. This eliminates ending up a prisoner of a single hosting provider while still providing all the cost savings related to SaaS hosting services.

  • Hybrid Cloud Integration Consulting Services
    Progent offers expert remote consulting support to help organizations of all sizes integrate their IT infrastructure with popular public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can assist your it team to design and manage cost-effective ecosystems that support Windows and Linux operating systems and apps in either cloud-based systems or in hybrid topologies that combine local IT assets as well as public cloud services. To help you to incorporate public clouds with physical datacenters, Progent can provide a range of cloud integration services that include Office 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure design and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has over 15 years of experience delivering high-level consulting services remotely, and Progent can make sure you complete your cloud migration initiatives quickly and within your budget.
Progent's Flat-rate Managed Services for Remote Network Monitoring and Management
Progent's low-cost ProSight series of managed services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior machine learning technology to guard endpoints as well as servers and VMs against new malware assaults such as ransomware and file-less exploits, which easily evade legacy signature-matching anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and provides a single platform to address the complete threat lifecycle including filtering, detection, containment, remediation, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
    Progent's ProSight Enhanced Security Protection managed services offer economical in-depth security for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP offers firewall protection, penetration alerts, endpoint control, and web filtering via leading-edge tools packaged within a single agent accessible from a single console. Progent's security and virtualization experts can assist you to design and configure a ProSight ESP deployment that meets your company's specific needs and that allows you achieve and demonstrate compliance with government and industry information security regulations. Progent will help you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for immediate action. Progent's consultants can also help your company to set up and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and mid-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates and monitors your backup activities and enables rapid recovery of critical data, apps and VMs that have become lost or corrupted due to component breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR specialists can provide advanced expertise to set up ProSight DPS to to comply with government and industry regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to restore your business-critical information. Read more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to diagram, monitor, reconfigure and troubleshoot their connectivity hardware such as switches, firewalls, and access points plus servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network diagrams are kept updated, captures and manages the configuration information of virtually all devices on your network, monitors performance, and generates alerts when issues are discovered. By automating tedious management and troubleshooting processes, WAN Watch can knock hours off common tasks like network mapping, reconfiguring your network, finding devices that require important updates, or identifying the cause of performance problems. Find out more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the services and infrastructure of leading information security vendors to deliver centralized control and world-class protection for all your email traffic. The powerful structure of Email Guard managed service combines cloud-based filtering with a local gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from reaching your network firewall. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a further layer of inspection for inbound email. For outbound email, the on-premises gateway provides anti-virus and anti-spam protection, DLP, and encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus defense, content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management technology to help keep your network running efficiently by checking the state of vital assets that power your business network. When ProSight LAN Watch detects a problem, an alert is sent automatically to your specified IT personnel and your assigned Progent consultant so that all potential problems can be addressed before they have a chance to impact your network Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system software, and the applications. Since the system is virtualized, it can be ported immediately to an alternate hardware solution without requiring a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and safeguard information about your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your network documentation, you can save as much as 50% of time wasted searching for vital information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether youíre making improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need as soon as you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size businesses to get an unbiased assessment of the overall health of their network. Powered by some of the leading remote monitoring and management platforms available, and supervised by Progent's world-class team of IT experts, ProSight Network Audits help you see how closely the deployment of your core network assets conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant ROI like a cleaner Active Directory environment. Both versions also come with one year of advanced remote network monitoring and management (RMM). Benefits can include lower-cost management, improved compliance with data security requirements, more efficient utilization of IT resources, quicker problem resolution, more dependable backup and recovery, and less downtime. Read more about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a phone interview with a Progent information assurance expert. The fact-finding interview is intended to assess your organization's ability either to block or recover rapidly following an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to gather information concerning your existing security profile and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply best practices to build a cost-effective security and backup system that meets your business requirements. For more information, visit The ProSight Ransomware Preparedness Report Service.

Why Progent Is the Smart Alternative for West Jordan, Utah Businesses
Progent's size, breadth of technical skill, and experience with corporate IT consulting enable small and midsize companies to avoid the problems associated with over dependence on thinly staffed service firms or independent consultants.

Working with Progent enables your company to:

  • Avoid Excessive Reliance on Individual Consultants
    For IT support, smaller companies often depend heavily on freelance engineers. Although individual service providers have lower overhead than larger IT service firms and can typically charge apparently lower rates, they are sometimes too busy to respond rapidly to critical network problems. If an independent consultant is occupied with different customer, ill, on vacation, or in training, the lack of replacement staff may force your company to wait for assistance during a crisis. The more your small business expands, network downtime or problems with critical applications become more expensive. The money you believed you were conserving on an independent consultant can evaporate quickly because of lost productivity. In addition, when independent consultants confront new technologies, the unavailability of a big engineering team to rely on for help requires them to train in place while your organization winds up with the costs for their ongoing training.

  • Gain Access to Experts in Sophisticated Information Technology Solutions
    The majority of smaller service organizations or freelance consultants focused on small company IT consulting are capable of delivering connect-the-dots fixes but lack the experience to deal cost-effectively with complicated network infrastructures with a variety of platforms, multiple locations, Voice over IP implementations, remote workers, integrated accounting and operational applications, data-driven web sites, and custom business applications. Progent's background with global companies and Progent's large group of specialists can be valuable to your business because enterprise networks are characteristically complex, support issues demand in-depth knowledge in numerous technical disciplines, and reaching an acceptable level of robustness, reliability, and security requires enterprise-proven leading practices.

  • Build a Firm Basis for Seamless Growth
    Small businesses often start with a network implemented on a tight budget. Without a carefully designed basis, a sequence of band-aid fixes commonly get tossed on top of a marginal structure. As a business grows, stability and expandability problems can obstruct the productivity of the business. These environments require proper evaluation, intelligent business analysis, and in-depth experience to upgrade to an IT environment that will provide the solid basis to meet critical business needs and support downstream expansion.

  • Team with Solution Providers, Not Product Resellers
    Small companies require direction and education to navigate through an ever more complicated array of technology alternatives available for enabling business growth and improving efficiency. Businesses do not need an IT engineer or support organization that attempts to promote products. Progent avoids conflicts of interest by not selling any products. Progent offers consulting and services only. This allows Progent to match technical services with the genuine needs of clients. Combining IT consulting and product selling can result in a situation where the proposed solution is based on a predetermined technology rather than being based on the true requirements of a small business.

Contact Progent
If your West Jordan, Utah company wants to get in touch with Progent for network outsourcing, consulting, or tech support services, call 800-993-9400 or see Contact Progent.

Immediate Remote Technical Support
For fast remote assistance, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

Access Control Systems and Methodology Security Firms Top Intrusion Detection for Trend Micro
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Microsoft Denali Setup and Support

Progent offers the support of certified consultants and experienced software programmers, database administrators, project managers, network infrastructure engineers, disaster recovery specialists, and security consultants to help your business to assess the potential advantages of SQL Server 2012 for your organization, set up pilot environments at your site or at Progent's lab, plan and carry out an efficient transition to SQL Server 2012 from previous versions of SQL Server or from legacy database platforms, and configure a cost-effective and secure IT infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.

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Remote Support for UNIX with Windows
UNIX, Windows Professional

Progent's UNIX family consulting services offer small companies and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of experience offers you a convenient single source to show you how to build and manage a protected and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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GIAC was founded in 1999 to certify the knowledge of network security professionals. GIAC accreditations are recognized by businesses and institutions throughout the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide help with all of the security capabilities covered within GIAC accreditation such as auditing infrastructure vulnerability, event management and response, intrusion detection, web application security and security information and event management (SIEM) solutions.

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Progentís Technical Response Center offers nationwide remote troubleshooting for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Premier support engineers provide phone support and remote secure computer connection to troubleshoot and resolve network problems quickly and affordably. The scope of technical expertise available from Progent's team of country-wide support professionals allows Progent to escalate even the most difficult problems to qualified experts as required.

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Macintosh Classes
Mac OS X Class

Progent offers one-on-one training designed for individuals who wish to expand their understanding of the Apple macOS and OS X platform, Apple Mac computers, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual online classes for Mac applications.

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MCSE Expert Certified Windows 7 Upgrade Consulting Services
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Progent's Microsoft certified engineers can assist your company to assess Windows 7 to confirm application compatibility and to determine its speed and stability running in your environment. Progent can also show you how to evaluate the potential business benefits of moving to Windows 7. If Microsoft Windows 7 fits your business, Progent can help your IT organization to plan and carry out a smooth upgrade to Microsoft Windows 7 from a an older release of Windows.

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Private Cloud Solutions Services
Private Cloud Hosting Consultant

Progentís private cloud hosting service enables small and midsize organizations to run mission-critical applications such as SQL and Exchange Server from a hardened Tier III data center facility on fully redundant equipment with offsite data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for backup replication and restore. You can take advantage of Progentís private cloud hosting service to eliminate large capital costs for the purchase, maintenance, and operation of network equipment and data center facilities while achieving the highest levels of network reliability and physical security.

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Progent's Microsoft-certified Windows Server 2003 consultants offer computer support and IT consulting for the entire family of Microsoft .NET Servers, Microsoft Windows Server 2003, and Windows 2000 Server. Progent's Microsoft Windows Server 2003 upgrade, configuration, administration, and support offerings include system planning, installation, project management, on-premises and off-site technical support and repair, Help Desk services, CISM-certified security consulting, turn-key outsourcing, and cost-effective co-sourcing.

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Progent's expert support team can show you how to define and implement an efficient in-place Exchange Server 2007 upgrade plan that minimizes network disruption, simplifies ongoing support requirements, and makes your Exchange 2007 Server easy to manage. For complex multi-server or multi-location upgrades, Progent offers the background to finish your project quickly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and design services include assistance with the integration of outside vendor add-ons to Exchange Server 2007 and the creation of unified messaging implementations based on Microsoft Exchange Server 2007.

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Progent provides small and mid-size businesses professional consulting for Intrusion Protection products and IPsec VPN technology from leading firewall and Virtual Private Network security vendors such as Check Point Software, Juniper Networks, and Symantec. Progent can show you how to design a comprehensive security plan and choose the right technologies from a variety of vendors to achieve your security objectives while staying within your spending restraints.

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Progent can give you access to application developers who can modify your Microsoft Business Solutions ERP, MRP, and financial system programs to meet your unique business needs. Progentís Microsoft support experts offer expertise in Microsoft Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also offers expert e-Commerce integration services for safe, corporate-wide resource sharing plus integration with Customer Relationship Management applications.

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Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains ERP software for nearly two decades and Progent has provided system integration, customization, education, and debugging since the platform's original release. Progent offers top-tier support for upgrading legacy Dynamics GP deployments. Progent can help you to design, pilot, and carry out a cost-effective upgrade from a an outdated version of GP to the current release of Microsoft Dynamics GP.

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Progent's expertise providing Microsoft .NET services and SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer tools make it possible to create custom line-of-business programs and eCommerce solutions that operate transparently with Microsoft Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting services can show you how to create reports that allow you to track your business more thoroughly, turning uncooked data into valuable insights into your business.

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Progent's Microsoft-certified consultants offer remote or in-person support to assist businesses of all sizes to plan, deploy, manage, and repair a backup/recovery solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from older versions of SCDPM or from a different backup/recovery system, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud, or hybrid environments. Progent can provide occasional support for fixing particularly stubborn problems, or full project management services. Progent can also help your business to design SCDPM 2012 into a comprehensive disaster recovery plan.

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The Certified Information Systems Auditor (CISA) accreditation is an important achievement that signifies expertise in information system security auditing. Certified by the American National Standards Institute, the CISA credential has candidates pass a comprehensive examination given by the ISACA international professional group. Progent can provide the expertise of a CISA-Premier network security audit consultant trained to help businesses in the areas of information systems audit process, IT administration, network assets and architecture lifecycle, IT support, safeguarding of data resources, and business continuity planning.

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Progent's Cisco IP phone and video IP phone experts can assist your business to integrate, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from discontinued Voice over IP products to the newest media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Unified CM, originally branded CallManager, or with Cisco Unified CM Express (CME) to build a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Unified CM apps such as Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent's consultants can deliver expertise with any facet of Cisco IP Phone integration including reviewing dial plans, setting up SIP trunking, installing ISR routers with CUBE internetworking capability, and creating UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.

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Progentís Disaster Recovery/Business Continuity consultants have in-depth experience helping small and mid-size businesses to minimize network downtime by providing cost-effective online consulting for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network design, data backup and restore systems, and non-disruptive system maintenance. Progentís business continuity consultants can help you to develop and test a sensible business continuity plan that matches your business needs and IT budget. Progentís disaster recovery specialists can help you to architect, deploy, and manage resilient technologies including non-stop Internet connectivity, virtualization, fail-over clustering, load balancing, continual online backup, and geographically dispersed hot backup centers.

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Microsoft Windows SUS allows information technology administrators to deploy and monitor the latest Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, IT personnel can completely and easily manage the installation of patches that are published through Microsoft Update to servers and workstations in an organization. Progent can help you with technical details of the initial configuration of Microsoft SUS such as designing the Microsoft Windows Server Update Services deployment, setting up client's workstations, defining the Group Policy parameters, and making sure your Microsoft Software Update Services GPO is linked to an Active Directory container appropriate for your system environment.

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System Center Configuration Manager automates software deployment across multiple sites, simplifies security and compliance settings control, inventories network resources, guards against corporate data leakage, provides network health reporting, enables safe end-user self service, and offers a common point of control for managing mixed-operating system ecosystems running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Azure cloud specialists can help your organization with any aspect of planning, implementing, operating and troubleshooting a SCCM solution for local, cloud, or hybrid networks.

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Technology Professional for 64-bit Processing
64-bit Migration Consulting

Progentís Microsoft-expert engineers can help your organization to enhance your servers or desktops from 32 to 64 bits. Progent can assist you to calculate the risks and advantages of migrating to 64-bit processing, design an efficient migration process that minimizes business interruptions, and offer inexpensive, expert remote support to aid your organization to install 64-bit software and applications on your existing hardware.

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Online Help for Macintosh OSX
Technical Support for OS X

Progent's experts offer macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Microsoft Entourage and email help, network protection services, and custom training. Progent can help businesses to upgrade to macOS from Mac OS X or earlier versions of OS X and Progent can provide expertise with macOS and Mac OS X application software. Progent can also help your business with Apple iPhone integration and Apple iPad management, or migrating to Apple's iCloud services. For business environments based solely on Apple macOS or OS X or for systems with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of designing, configuring and supporting a network environment that is reliable, safe, efficient and aligned with your company's objectives.

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Ubuntu Linux Services
Redhat Linux Consulting

Progent's Linux support services offer small and mid-size businesses and software developers help with administering and maintaining Linux systems that run with Microsoft-powered technology. Progent can give your organization access to Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide array of expertise provides you with an easy one-stop source to help you build and maintain a secure and reliable cross-platform network and communications environment that supports Linux and Microsoft interoperability by integrating Windows with leading Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

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Computer Consultant for Microsoft SQL Server 2008
SQL 2008 Analysis Services Consult

SQL Server 2008 offers indispensable, familiar tools to IT professionals and network users, reducing the difficulty of creating, deploying, managing, and accessing enterprise information and analytical programs on platforms ranging from handheld devices to enterprise information networks. The complexity and interconnectivity demands of Microsoft SQL Server 2008 call for a network consulting firm with hands-on expertise and wide knowledge in designing and building data-driven, comprehensive business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft technology, ensures you success in planning, configuring and managing Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET environment.

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Meraki MS 200 Series Switch Professional
Cisco Expert Meraki and Nexus Switch Consulting

Cisco's Meraki family of switches are intended for environments ranging from branch offices to campuses. Progent's Cisco-certified consultants can provide cost-effective remote consulting to help your company to design and implement a productive network architecture based on Meraki switches, simplify network monitoring and administration with Meraki's cloud-centric management tools, define policies to ensure compliance, develop and test a disaster preparedness strategy, and troubleshoot issues related to any facet of your Meraki deployment. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to build a unified networking solution.

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Data Protection Manager Backup and Restore Consultant Microsoft DPM Online Support
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Emergency Fort Worth, TX IT Outsourcing Group Consulting Services for Fort Worth, Texas
Cisco Firewall Professional Services
Cisco Firewall Professional Services

Progent can help you to utilize Cisco's networking technology to build a solid basis for your local, cloud-centric, or hybrid-cloud data center and improve operations in vital areas such as compute and storage utilization, security and compliance, manageability, uptime, and recoverability.

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Consultants for Email Anti-fraud Intelligence
Consulting Services for Email Polymorphic Virus Protection

Progent's ProSight Email Guard solution uses the technology of leading data security companies to provide centralized management and world-class protection for your email traffic. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks most threats from reaching your network firewall. This reduces your exposure to external attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a further level of inspection for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter.

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Entourage Learn
Office PowerPoint for Mac Trainer

Progent can provide one-on-one training customized for individuals who want to expand their knowledge of the macOS and OS X platform, Apple Mac hardware, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual webinar training for Mac applications.

Enterprise Windows 2000 Consulting Firm Enterprise Active Directory IT Management
Professionals for School District Cisco
City Government Cisco Professionals

Progent has extensive experience providing a broad range of online network support and urgent repair services to local governments and school districts throughout the U.S. Progent is one of the industryís pioneers in providing expert remote network consulting and has provided network support to clients in every state. Online support eliminates travel expenses and solves problems faster than on-premises support.

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SL Software Remote Support Services
Consulting Group for Microsoft Dynamics SL

Progent can provide you with application developers who can modify your Microsoft Business Solutions ERP, MRP, and accounting system applications to suit your specific company needs. Progentís Microsoft-certified consultants provide expertise in Microsoft Microsoft Axapta, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management Software. Progent also provides expert e-Commerce integration support for safe, corporate-wide resource sharing plus interfacing with CRM applications.

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Exchange 2010 Migration Technology Consulting Microsoft Certified Partner Exchange Server 2010 Upgrade On-site Technical Support
Services for Exchange Server Hosting
Microsoft Specialist for Exchange Hosting

Progent's MS Exchange Hosting Services offer an enterprise-class data center that features redundant power and cooling systems, round-the-clock staffed security and IT support center, and failover connections to Internet backbone service companies. Hosted Exchange servers are configured as virtual machines for high uptime, easy expandability, and fast recovery. Services include complete incorporation with your network, connectivity with handheld communication devices, automated monitoring of efficiency and network security, spam and virus protection, security update and service pack management, Contact Center services, per-day backup, and full messaging management support.

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Security Companies for NetScreen
NetScreen Security Evaluation

Progent's Juniper-certified NetScreen engineer can help your company to install and optimize NetScreen 5000 series routers, migrate from older NetScreen products to more current Juniper technologies, and repair infrastructure issues in Juniper-only or mixed-technology systems.

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Expert Microsoft Certified Solaris with Windows Professional On-site Support
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Services Documentation Online Consulting
Service Database Consultants

Progent uses an enterprise-class support reporting system that stores and formats complete documentation for all delivered services. Unlike many freelance consultants or small service firms who provide scant documentation or specifics of services performed, each service delivered by Progent is accompanied by full documentation. Every Progent consultant has access to the support documentation sent by every consultant to every customer. The practice of documenting and archiving support activity allows more effective support and avoids a variety of common misfortunes such as when a service customer is virtually held captive to a consultant who wonít let go of the keys to the kingdom.

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IP Communications Technical Support Services 7900 Series IP Phone Network Engineer
ISA 2004 Enterprise Edition Server Integration Services Network Engineer for ISA 2004 Enterprise Edition Server
Azure and iPhone integration Consultants
Azure cloud integration Outsourced Programming

Progent can help small companies to move all or part of their network infrastructure to Microsoft Azure. This can simplify network management and reduce hardware investments. Azure includes a wealth of public cloud services and Progent can assist you to evaluate the advantages and limitations of different cloud computing models supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises applications and resources and make sure you sidestep the typical mistakes small companies make when moving to a public cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also show you how to configure firewalls and IPsec VPN connections and also to manage Apple iOS devices and Google Android smartphones and tablets.

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ISA Server Specialists Microsoft ISA Server Onsite Technical Support
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IT Outsourcing Remote Troubleshooting in Salt Lake County Utah IT Outsourcing Security Consulting
IT Outsourcing Software Consulting Services Fedora Linux, Solaris, UNIX Integration
IT Service for Central Valley in California Sacramento System Consultants
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Independence Network Consulting Service for Remote Help Desk Independence, MO Emergency Phone Support Integration Consultant
Information Technology Consulting Group for IT Outsourcing West Jordan Sandy Murray Consultants for Wireless Security
Microsoft Windows 10 Configuration Manager Specialists
Windows 10 Edge On-site Support

Progent's Microsoft-certified consulting experts can assist organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from any older version of Microsoft Windows. Online and on-premises assessment and migration services for Windows 10 provided by Progent's experts include ROI analysis, project coordination, application and driver compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud solutions, mobile management, teleworker connectivity, data and identity security, automated provisioning and management, infrastructure design, Wi-Fi support, business continuity planning, group and personal training for IT support staff and users, and ongoing technical help.

Information Technology Consulting for Wi-Fi VoIP phone integration wireless IP phone configuration Onsite Technical Support
Active Directory Cleanup Consulting
Network Infrastructure Health Audit Engineer

Progent's ProSight Network Audits offer a fast and low-cost alternative for small and mid-size businesses to get an unbiased assessment of the health of their information system. Powered by some of the leading remote monitoring and management platforms available, and overseen by Progent's certified team of IT professionals, ProSight Network Audits show you how closely the configuration of your essential infrastructure assets conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI like a cleaner and safer Active Directory environment. Both options also offer the ongoing benefits of advanced remote network monitoring and management (RMM) technology. These advantages can include lower-cost network management, improved compliance with information security requirements, higher utilization of IT resources, faster troubleshooting, more dependable backup and recovery, and increased uptime.

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IT Consultant for Server Management
Mission Critical IT Applications Network Consulting

Server proliferation puts pressure on IT budgets and administrative resources. Server reduction via a virtual infrastructure offers lower total cost of ownership of servers and quicker ROI, more leveraged utilization of physical computers, simplified operations, enhanced system availability, and easier management. Typical usage scenarios for virtual servers include resource consolidation, economical platforms for line-of-business legacy software based on obsolete operating systems, and affordable quarantine of software development or pilot testing environments from production systems.

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Jefferson County Alabama BlackBerry Wireless Network Support Company Top Ranked Support Group for BlackBerry Desktop Manager
MS Virtual Server Administration Website Specialist
Engineers for MS Microsoft Virtual Server

Microsoft Virtual Server, run on the Microsoft Windows Server 2003 operating system and based on software first developed by Connectix, delivers the performance necessary to carry out server consolidation, application upgrade, and server quarantine tasks via virtualization techniques in an enterprise-class IT environment with advanced scalability, manageability, and availability. Microsoft has aimed Virtual Server at businesses who want to enhance operational efficiency in software programming and testing, upgrading from outdated mission-critical software, and hardware consolidation. Progent's skilled Virtual Server experts can assist your company to evaluate and deploy Microsoft Virtual Server 2005.

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Cisco Management Network Management Services
Cisco CCIE Online Installation

Progent can help you to utilize Cisco's infrastructure technology to build a robust basis for your onsite, private cloud, or hybrid-cloud data center and improve operations in key areas including compute and storage consolidation, security and compliance, versatility, reliability, and recoverability.

Juniper J2320 Router Consulting Security Auditor
Juniper SA2500 SSL VPN Cybersecurity Organizations Juniper SSL VPN Router Computer Security Specialist
Mandriva Linux Consult
Engineer for Mandriva Linux

Progent's Linux consulting experts provide small and mid-size businesses and software developers support for managing and maintaining Linux systems that operate with Microsoft-based technology. Progent can give your organization access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide array of expertise provides you with an easy single source to help you build and manage a secure and robust cross-platform network and communications environment that allows Linux and Microsoft coexistence by integrating Microsoft Windows with leading Linux variations including RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.

Linux Integration Nevada UNIX Support and Setup
Local Colorado IT Specialist Integration Group
Comprehensive Event Management On-site Technical Support
System Center Operations Manager Consultant Services

Progent provides a selection of IT service packages for small organizations. These information technology outsourcing and network monitoring solutions are based on the anticipatory problem solving abilities of System Center Operations Manager, a state-of-the-art network and IT support product that monitors the reliability, throughput, and security of your network and isolates incipient troubles before they can disrupt your network. With Progent's affordably priced IT service packages, small companies can choose a simple co-sourcing service program built around Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package.

MS Dynamics NAV ERP Setup and Support Microsoft Dynamics NAV Integration Support
Configuration for Wi-Fi
Blackberry Integration Remote Support

Progentís Wireless Consulting Services provide a convenient, economical option for companies of any size to deploy, manage and troubleshoot cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and install hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and online applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

MS Office Communications Server 2007 Consulting Services VoIP Help and Support
MS Office Communications Server 2007 Professional Technology Professional
Manage for Microsoft SQL 2014 SoHo, NYC SQL Server 2016 Computer Help
Mandrake Linux, Sun Solaris, UNIX Online Consulting Computer Consulting
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Microsoft Data Protection Manager Integration Services Worldwide Microsoft DPM Data Backup and Restore Consulting
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Microsoft Consulting Best Practices Small Business Computer Consulting Company

Progentís team of Microsoft and Cisco Certified consultants average longer than a decade of real-world professional experience, at the forefront of network service, performing a wide range of technical tasks for a large mix of clients. Each Progent support professional shares a proven collection of personal best practices which are combined into company-wide leading practices training that Progent teaches its support team. This means that you get not just world-class technical skills, but also a support engineer with proven methods for using computer knowledge to repair actual network problems quickly.

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Services for QTS/Herakles Sacramento Colocation Center
Consulting Services for QTS Data Center Sacramento

The QTS Internet Data Center facility is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is now utilizing the QTS Sacramento data center as a colocation site or if your business is considering moving your primary or offsite backup system to Herakles/QTS, Progent offers a range of cost-effective services that include data center migration, equipment deployment and updates, network improvements, project management services, virtual server configuration, remote network monitoring, automated system administration, software programming, disaster recovery/business continuity planning, data security evaluation, and the use of Progent's Test Lab.

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Microsoft Operations Manager Setup and Support
MCSE Expert Certified Operations Manager IT Consultant

Progent's Microsoft-certified consultants have more than 10 years of background planning, implementing, optimizing and troubleshooting Microsoft SCOM environments and offer organizations of all sizes expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience required to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs based on industry best practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can provide fast online or on-premises troubleshooting to assist you to fix critical issues detected by Microsoft SCOM 2012.

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Microsoft Office XP Small Office Network Consulting
Microsoft Office 2003 Consultants

Progentís IT outsourcing packages offer budget-friendly network consulting for small organizations. Whether it involves designing network architecture, setting up an internal Help Desk or outsourcing a one, deploying a new email system, monitoring your network, or building a web-based eCommerce solution, outsourcing your network engineering services can contain costs and eliminate risks, allowing IT service expenses to grow in a more linear and manageable manner than is possible by building up a large, all-purpose in-house IT organization. Progentís Outsourcing White Paper and flyers tell you how Progent can enable you to build a protected and highly available network foundation for your critical applications based on Windows such as Office XP, Microsoft Office 2003, and Microsoft Office 2000.

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Microsoft Instant Messaging Consultancy Consulting for Instant Messaging
Development Firms for Amazon Marketplace Web Service integration
Amazon Marketplace Web Service programming Outsourced Programming

Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to streamline their business processes by automating key sales activities such as listings, orders, payments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, vendors can expand their reach, reduce their operating costs, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development team and provide application programming, workflow integration, project management support, and training to help you shorten development time and costs and get to market quickly.

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Consulting Hourly Price Install
Consulting Hourly Cost IT Service Provider

Progent's pricing policy is to bill for remote service and on-site help per minute. As a result, you are charged exclusively for received support. Progent does not demand a higher rate for off-hours or emergency service, and inside California or in regions where Progent provides on-site support, Progent does not charge for travel except for urgent support where on-site time is less than 4 hours. In addition, Progent applies no service activation charge and asks no monthly commitment for support services provided during regular business hours. Many service firms impose substantial minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity avoids big bills for fast repairs so you will not be forced to permit simple problems to fester.

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Migration Companies for Small Office Small Office System Consulting
64-bit Processing Professionals
64-bit Upgrade Setup and Support

Progent's Microsoft-certified engineers can help you plan, document, implement, manage, and repair a network-wide move to 64-bit server and client OS software and applications. Progent can help you pilot your 64-bit infrastructure to make sure it handles all of the important 32-bit programs that you intend to retain plus the latest 64-bit editions of applications you plan to install.

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CRISC Certified Support and Integration
Consultant Services for Risk Assessment

Progent's disaster recovery support and business continuity professionals can show you how to create a disaster recovery plan in case of an IT network catastrophe. Progent can help you define a complete disaster recovery strategy that includes scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified engineers can also help you create an affordable, high-availability network solution that takes into account reliability issues covering a wide array of infrastructure technologies and procedures.

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Mobile, Alabama Troubleshooters Networking Organization
Montana Troubleshooting for Redhat Billings, Yellowstone County, Montana Largest Technology Consulting
Dynamics GP eConnect Consulting Services
Dynamics GP ODBC Consultants

Progent's background delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer tools make it possible to design custom mission-critical programs and eCommerce solutions that integrate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can show you how to create reports that let you track your business more thoroughly, transforming raw information into valuable insights into your business.

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Consultants for Microsoft Windows 7 Migration
Microsoft Windows 7 Consulting Services

Progent's certified consultants offers remote and on-premises consulting expertise to help your company to manage, support, and troubleshoot PCs based on Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, network security, backup and restore, online connectivity, smartphone and tablet management, Wi-Fi network design, and 24x7 system monitoring.

Network Security Consultants Network Engineer
Networking Support for Hialeah, Florida Outsourcing for Hialeah, Florida
Microsoft LCS Server Services
Support for Microsoft LCS Server IM

Microsoft Communications Server delivers Instant Messaging and Real Presence in a scalable, world-class solution featuring advanced security, transparent compatibility with additional Microsoft software, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server offers lower costs and improved operational efficiencies, increased individual productivity, and better intellectual property security. Microsoft Communications Server has been superseded by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's certified IM and Presence experts can provide online and onsite support and troubleshooting services for your Office Communications Server deployment and can help you to evaluate the advantages of migrating to Microsoft's Skype for Business. Progent can also help you to plan and implement a smooth migration that will add business value to your IT system

Networking installation and Administration Information Technology Outsourcing Group for Microsoft Office System
SharePoint 2016 Information Rights Management Specialists
Technical Support for SharePoint 2016 Data Loss Prevention

Progent's Microsoft-certified SharePoint consultants can provide affordable remote and on-premises consulting expertise, software development, and troubleshooting services for organizations of all sizes who want to upgrade to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint.

OS X Consultant On-site Support for Apple OSX Tiger
School Wireless Case Study
Building to Building Wireless Example Application

Progent provided a wireless networking environment that allowed a school to increase productivity and eliminate the ongoing costs of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is designed for interfacing remote locations as far as 2.5 miles apart and can extend to even longer ranges. This wireless solution offered better bandwidth and dependability than recourse to amplifying the 802.11b wireless network, and since it uses the 5.8Ghz band it provided protection against outside interference.

Office Word for Mac Train macOS Train
Omaha, Nebraska Tech Omaha, Nebraska Network Support Consulting
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Online Consulting Chandler Arizona Microsoft SQL Server Information Technology Consultant
Online Support Services for SharePoint 2013 in Baton Rouge, LA Microsoft SharePoint Server 2010 Engineer in Baton Rouge Louisiana
Online Windows Desktop Training Server Help Training
Technical Consultant for ASA 5580 Firewall
Cisco Firewall Upgrade Outsourcing

Progent's CCIE-certified network infrastructure experts can help your organization to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to configure, administer, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.

Online Wireless Site Survey Consultant Remote Wireless Site Survey Setup and Support
Ontario Rialto Hesperia Chino Security Compliance Audit CISSP Security Evaluation
Oregon Worldwide Linux Technology Consulting Portland, Salem, Eugene, Beaverton, Hillsboro OR Worldwide Sun Solaris Remote Technical Support
Office Word 2003 Engineer
Professional for Word Web App

Progent's Microsoft Office Word and Office 365 Word experts offer a wide range of affordable online support services to help you to manage your legacy Microsoft Office Word environment or assist you to move to a current version of Microsoft Office Word. Support available from Progent's Word experts include VBA programming, isolating and fixing compatibility issues between various releases of Office Word, interfacing Word with different Microsoft Office apps such as Office Excel and Microsoft Outlook or with third-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security and compliance support, smart phone and tablet integration, and online training sessions customized for your special requirements.

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Pasadena, CA Urgent Network Professional Installation in Pasadena Carson Hawthorne Lynwood
Petaluma Outsourcing IT Support California Integration Consultants California
ProSight Hybrid Cloud Data Backup Services Technical Consultant ProSight Data Protection Services BDR Solutions Computer Consulting
ProSight Server and Endpoint Management Support Endpoint Monitoring and Reporting Remote Technical Support
Professionals for High-Availability Systems Support Services for Network Load Balancing
Home Based Microsoft Consulting Full-Time Jobs
Work from Microsoft Consulting Part Time Jobs

Progent is convinced that a carefully architected and implemented information system can be a vital piece for accelerating any firm's success, and Progent follows this credo in our corporate network environment. Progent has created a non-stop virtual office infrastructure that allows Progent's staff engineers and authorized contractors to offer fast and efficient service, cooperate closely on challenging jobs, and experience career and personal growth by acting as part of an exciting company culture of self motivation and independence.

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Cisco VoIP phones Support and Setup
Cisco IP phones IT Consulting

Progent's CCIE-certified networking consultants offer advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.

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Red Hat Linux, Solaris, UNIX Consultant Services Redhat Linux, Solaris, UNIX Specialists
Microsoft Certified Live Online Office Word Learn
Live Online Windows 10 Learn

Progent's virtual classroom webinars provide small companies the cost savings, convenience, and versatility of web-based learning plus the proven pedagogic techniques of experienced teachers who use sophisticated technology to reproduce real-time, interactive classrooms. Progent offers online training for key desktop applications including components of Microsoft Office suite such as Office Excel, Word, Access, and Visio: Dynamics business accounting and management information software including Microsoft Dynamics GP; as well as other top desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.

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Forefront TMG Support Outsourcing
Forefront Threat Management Gateway Remote Support Services

Forefront Threat Management Gateway builds on the powerful security technologies of Microsoft ISA Server and provides a centrally managed web gateway that delivers a one-server platform for a variety of security functions such as an application layer and network layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, Virtual Private Network control, and HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 includes advanced web security reporting capabilities, allows customized reporting generated by Microsoft SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be deployed as a virtual machine to cut costs and enhance recoverability. Progent's Microsoft engineers can help you to design and execute test and production deployments; integrate Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server, and SharePoint 2010; set up Forefront TMG 2010 to operate on a virtual machine with Windows Hyper-V; and deliver continuing consulting and troubleshooting. Progent can also assist your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.

Redhat Linux, Solaris, UNIX Technology Consulting in Port of New Orleans Suse Linux, Sun Solaris, UNIX Specialists Port of New Orleans
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Consultant for Private Cloud Virtual Datacenter Hosting
Virtual Server Private Cloud Hosting Consultancy

Progent's Private Cloud Hosting outsourcing provides comprehensive hosting of a small organization's servers in a solution that delivers the highest level of availability and expandability and is in addition simple to transfer to any data center. Progent's Private Cloud Hosting and Management services are built upon proven virtualization architectures that allow small and midsize businesses with mixed- platform environments to economize dramatically on the costs of capital equipment, system maintenance, and network administration while achieving enterprise-class fault tolerance and an unmatched level of vendor independence.

Remote Consulting for Windows 7 Wireless Windows 7 Migration Manager
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Meraki Switch Deployment Consulting Services
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Cisco's Meraki family of access and aggregation switches are designed for sites that go from small branches to campuses. Progent's Cisco-certified CCIE consultants can provide affordable online expertise to help you to design and deploy a productive network architecture that incorporates Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-based management architecture, define policies to ensure security and compliance, create and validate a disaster preparedness strategy, and troubleshoot technical issues related to any aspect of your Meraki ecosystem. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi access points to build a cohesive networking infrastructure.

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Progentís National Support Center offers nationwide remote help for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Certified service professionals provide telephone support and remote secure network connection to troubleshoot and repair technical problems rapidly and affordably. The scope of IT experience available from Progent's team of nationwide service professionals allows Progent to escalate even the toughest network issues to appropriate specialists as needed.

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Progent's certified Forefront Threat Management Server and ISA Server 2006 consultants can assist you to plan, install, and support a configuration of Forefront TMG or Internet Security and Acceleration Server 2006 on your information system that provides the firewall protection, speed and manageability that your business needs.

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Progent's certified professionals can help you to evaluate the advantages of Windows Server 2008 for your company, develop pilot programs and migration plans, integrate Windows Server 2008 with your network environment and workload, train your IT staff how to use new management utilities, and provide ongoing consulting and technical support via budget-friendly options including Contact Center support and online technical assistance.

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Progent's Microsoft-certified professionals can assist you to assess the advantages of Windows Server 2012 R2 for your company, create test environments and migration strategies, optimize your network for on-premises, multi-location, cloud-based, and partial-cloud datacenters, educate your IT support team, create an enterprise-wide security plan, automate IT administration, help with application development, and generate and validate a DR/BC plan.

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Progent's Power BI consultants can help you to design, deploy, maintain, update or troubleshoot your Power BI solution. Progent's database experts can assist you to prep your target data for Power BI visualizations. Progent can show you how to implement and administer an on-premises, cloud based, or hybrid network model for Power BI.

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Progentís staff of Microsoft and Cisco Premier Certified experts average longer than ten years of real-world professional background, at the forefront of IT support, performing a broad variety of IT projects for a large array of customers. Each Progent support professional shares a proven set of individual best practices that are combined into company-wide leading practices training that Progent instills in its consulting team. This ensures that you get not only expert IT capability, but also a support engineer with field-tested methods for using technical knowledge to resolve actual IT problems efficiently.

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Microsoft SQL Server 2014 includes major enhancements in critical areas including speed, uptime, security, and cloud readiness. SQL Server 2014 is the first version of SQL Server that includes in-memory capability that operates transparently with all types of applications including Online Transaction Processing, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite services that include planning, configuration, administration, troubleshooting, and application development expertise to help organizations of any size to realize maximum business value from their SQL Server 2014 deployment.

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System Center Configuration Manager 2016 automates software deployment at scale, centralizes security and compliance settings control, inventories network assets, guards against company data leakage, provides network health reporting, allows secure self service, and offers a single point of control for administering multi-OS networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud specialists can assist you with any aspect of planning, implementing, using and repairing a System Center 2016 Configuration Manager deployment for local, cloud-based, or hybrid networks.

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Progentís high availability inter-site connectivity and 24x7 system infrastructure consultants can help small businesses achieve fault tolerant Interoffice connectivity by means of redundant networks with transparent failover. Progentís Cisco Certified Internetwork Experts can design and implement ultra-reliable Inter-office connections supported by non-stop EIGRP network routers or zero-downtime OSPF configurations of Cisco routers. Progent can show you how multi-path connections and automatic fail-over offers economical non-stop interoffice connectivity.

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Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to evaluate the business advantages of upgrading to SQL Server 2017 and can help you to plan and carry out a smooth migration of your current SQL Server environment to any deployment architecture including onsite, cloud-hosted, or hybrid. Progent's consultants offer online or on-premises support services ranging from as-needed design assessment or debugging to end-to-end project management to ensure your SQL Server 2017 project is successfully completed on schedule and on budget.

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If your company does not need immediate remote help but expects to require assistance with your information system in the near future, you can conserve time and money and guarantee that the appropriate expertise will be available when you want it by contacting a Progent sales specialist and signing up as a client. For more information, phone 800-993-9400 or send email to information@progent.com.

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Progent is one of the most experienced network support companies for integrating email and messaging systems powered by Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size businesses get the full benefits of Exchange Server 2000 under typical scenarios such as upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and outsourcing your Exchange 2000 Server support.

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Cisco's PIX Series firewalls have reached end of life and Cisco might not support these legacy devices. Progent continues to offer consulting support for Cisco's PIX Series firewalls to help you with maintenance and Progent can also help you assess if you should migrate to next generation firewall products from Cisco. Progent's Cisco-certified experts can help your company design and implement an efficient upgrade to Cisco ASA 5500-X Series firewalls following industry best practices.

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Progent's Microsoft-certified Excel and Office 365 Excel consultants offer a broad variety of remote support services to assist your organization to design, program, test, deploy, administer, and debug applications based on any version of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help your business to migrate your legacy Excel applications to the newest versions of Excel, support Excel on iOS-based iPhones and iPads and Google Android phones and tablets, and fix compatibility issues between various versions of Excel. Progent offers as-needed help to organizations looking for a quick fix to a specific problem related to Office Excel and Progent can also provide comprehensive project management support for migrating or creating line-of-business applications built on Office Excel. Progent's cost-effective online training for Office Excel can be customized to address the special requirements of individuals or teams.

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Cisco offers an extensive array of routers including appliances designed to provide the security, bandwidth, and reliability required by customers from small businesses to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, automatic failover, and backup power for improved reliability and system availability. Progent can show you how to select and configure Cisco routers to establish a solid foundation for your IT system and to make it economical to expand as you support new users, start new offices, install new services, extend your network to customers and partners, and manage a more mobile workforce. Progent offers help with a variety of routers based on Cisco's IOS platform, including the Cisco 800 series of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, plus legacy 1700 and 2600 Series Routers.

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Small to mid-sized companies can now get all the benefits of System Center Operations Manager 2007 and in addition have quick access to Progentís Microsoft Premier network consulting professionals. With Progent's economically priced network service programs, small businesses can choose a basic Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager to offer small business information systems enterprise-class reliability, security, and productivity.

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E-Mail Guard is a comprehensive service for defending against spam and viruses. E-Mail Guard addresses the protection and administration of company email by providing continually updated spam and virus filtering, policy management, content testing, and defense against email-borne directory harvesting and denial of service attacks. E-Mail Guard also includes monitoring, administration and analysis tools plus outbound email filtering to help you repair your e-mail system and define and regulate company email policy.

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Cisco's Meraki family of access and aggregation switches are intended for sites that go from branch offices to campuses. Progent's Cisco-certified consultants can provide affordable online consulting to assist you to design and implement an efficient network architecture based on Meraki MS switches, streamline network administration with Meraki's cloud-centric management architecture, configure policies to maintain compliance, create and test a disaster recovery plan, and resolve technical issues related to any aspect of your Meraki deployment. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to build a unified networking solution.

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Progent's Microsoft-certified consulting experts have more than 10 years of background planning, implementing, optimizing and repairing Microsoft SCOM environments and can provide companies of all sizes advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience needed to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent can also help you to install and set up System Center 2012 Operations Manager management packs based on best practices for monitoring network infrastructure as well as Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive online or on-premises troubleshooting to assist you to fix critical problems detected by System Center 2012 Operations Manager.

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Microsoft allows you to create seamless hybrid networks that combine Office 365 and local Exchange systems. This permits you to have certain mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can assist your organization with any facet of planning, implementing and troubleshooting your hybrid Exchange solution. Progent's Exchange consultants can provide occasional expertise to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Office 365 initiative is carried out on time and within budget.

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Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to map out, monitor, enhance and debug their connectivity hardware such as routers and switches, firewalls, and access points plus servers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept updated, copies and displays the configuration information of virtually all devices connected to your network, tracks performance, and sends alerts when problems are detected. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary tasks like making network diagrams, expanding your network, finding appliances that require critical updates, or isolating performance issues.

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Progent's Cisco-Certified network management engineers can help you to run Cisco's network management tools alongside a variety of powerful third-party products to build a comprehensive network management solution to keep your environment running smoothly, conserve limited resources, protect your data, recover quickly from device breakdown or deliberate attacks, and enable you to add or repurpose valuable resources intelligently and economically as your company evolves.

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Progent's team of application experts can provide advanced consulting, software programming, integration assistance, and webinar training for popular business applications that address vital areas including ERP, financials, management analytics, web commerce application design, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with decades of experience providing advanced consulting support remotely, Progent can help small businesses anywhere in the U.S. to avoid the time and expense related to travel and on-site visits without sacrificing the high quality of technical services.

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