West Jordan, UT Remote Support from World-class Computer Network Service Consultants
Progent's network troubleshooting services can provide your West Jordan, UT company low cost and consistent support from world-class IT experts. By providing IT support help when you require it, providing specialized knowledge for critical applications, offering unique support such as automated network monitoring, and charging only for support you receive, Progent offers your West Jordan, Utah company an economical option for optimizing the business value of small business information systems. If you maintain an onsite system, connect to cloud-based infrastructure, or manage a hybrid cloud-and-local network, Progent is the smart choice for organizations to create and support a robust and safe information network and to have quick availability of the seasoned consulting typically available only to enterprises who can set up a large in-house IT group.
For larger businesses, Progent can provide co-sourcing support to reinforce the skills of your in-house network service staff. This can reduce expenses and help meet schedules for big projects like application development, disaster recovery planning and testing, network security audits, merging datacenters, or software migrations and upgrades.
Progent can also provide the services of certified experts to help your company to plan and execute a sensible cloud strategy.
Primary Technologies Supported by Progent for Business Networks in West Jordan, Utah
Progent's team of world-class support professionals provides assistance for all aspects of information systems deployed by businesses of any size. Areas supported by Progent in and around West Jordan include:
Service Delivery Alternatives Available for West Jordan, Utah Businesses
Progent has a selection of options for providing small and midsize businesses with cost-effective computer services for troubleshooting, system architecture, hosting services, and IT administration. Progent's paradigm for delivering network support is based on the Help Desk operational structure common to big IT organizations. Progent's Contact Center Service Model ensures fast response, thorough service records, consistent follow-through, and tight cost control across an array of network support delivery alternatives that include online troubleshooting, in-person help, high-end consulting, plus server hosting.
Progent's Low-Cost Managed Services for Remote IT Management
- Online Support
Progentís Technical Response Center (TRC) offers urgent and routine remote support for Windows, Linux, Apple Mac, and Cisco-powered environments in the U.S. and globally. Progent's seasoned service professionals can assist customers to analyze and repair hardware and software problems without the cost or time loss of in-person support calls. The background of Progent's network consultants makes it possible to handle the majority of IT issues quickly. For the toughest problems, Progent's breadth of expertise makes it possible to escalate troubleshooting tasks to world-class subject matter experts. Progent offers a convenient, web-based signup procedure for first-time clients to address emergency network problems and Progent charges per minute with zero startup fees or minimums, so you are invoiced only for the help you receive. Experts you can access remotely include Cisco-premier CCIEs, Microsoft-Premier MCSE consultants, and CISM-certified security professionals. Learn more information about Progent's remote network troubleshooting expertise.
- On-site Service
Progent offers on-site computer assistance for registered clients in major metropolitan areas in the U.S. Progent's on-site support technicians can operate in tandem with Progent's online service engineers to give small and midsize companies the optimal solution: hands-on support professionals when you require them plus the on-line help of Progent's worldwide staff of IT engineers, security specialists, and business application programmers. The wait time for in-person service calls is typically less than one business day. There is no start-up or retainer charge for registering as a Progent customer for on-premises service. Learn more details concerning why to sign up for Progent's onsite network service.
- Help Desk
Progent's Helpdesk Services are designed for small and midsize businesses and local governments who need fast and dependable support from an online Help Desk with efficient phone assistance, online troubleshooting capability, and sufficient technical strength for all needed problem escalation. Since small and midsize businesses typically have limited information technology budgets and can provide little executive attention for dealing with network support, Progent's Helpdesk Outsourcing Services can be the most cost-effective way to ensure that business computer systems stay up and running. Learn more details concerning Progent's Helpdesk outsourcing services.
- IT Consulting Expertise
Progent offers small businesses affordable availability of enterprise-class consultants who can provide help with vital products and technologies such as
- Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server support, Cisco network architecture, company-wide network security engineering, high availability network engineering, virtualization strategies, plus configuration, programming and training for business software such as accounting, ERP and MRP, management reporting, sales automation, and office productivity suites. Progent can help with short-term projects including office moves and massive software upgrades, extended projects such as business information software development and support, relational database application programming and DBA services, and web design, continuing support such as System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for IT infrastructure health monitoring and system management, or emergency services such as disaster recovery and virus cleanup.
- Application Server Hosting
Progent can host critical applications like Exchange and MS SQL to provide small businesses with greater levels of reliability, security, and performance than is possible using the type of in-house data center that is realistically affordable for most small and midsize businesses. Because Progent uses the same data centers that support the equipment of some of the planet's biggest information technology organizations, Progent can save you the cost of building and maintaining the infrastructure needed for world-class cooling, power backup, and uninterruptible Internet connectivity. For hosted application servers, Progent can also see to it that patches and service packs remain current, protection and performance is continually monitored, and systems and data files are regularly archived and available for complete and prompt recovery. Find out more about Progent's hosting services for Exchange Server and other mission-critical applications.
- Private Cloud Hosting
Progent's Private Cloud hosting service provides complete hosting for all of a small company's production servers in a setting that not only delivers the top level of dependability and scalability but that is also easy for customers to transfer to another service firm or to bring in-house when your circumstance calls for it. Progent's Private Cloud hosting service is founded on mature virtual server techniques that allow companies with multi-vendor networks to benefit significantly on the expense of hardware, system support, and IT administration while getting world-class dependability and an unprecedented level of vendor alternatives. Unlike conventional Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting Service encompasses all server-centric software in a single centrally administered service, can handle the mixed- OS and non- standardized networks common with smaller companies, and retains control of the licenses in the client's possession so that migrating to a different virtual host is fast, safe, and inexpensive. This eliminates becoming a prisoner of a single hosting service while still providing all the savings associated with SaaS hosting services.
- Hybrid Cloud Planning and Integration Support
Progent offers expert online consulting support to help organizations of any size integrate their IT infrastructure with leading public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can assist your it team to plan and administer cost-effective ecosystems that can include Windows and Linux operating systems and apps in either cloud-based solutions or in hybrid topologies that utilize local resources along with cloud services. To help you to integrate public clouds with physical datacenters, Progent offers a range of cloud migration support services that include Office 365 integration solutions with on-premises Exchange deployments, Microsoft Azure planning and deployment services, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has more than 15 years of experience delivering advanced consulting expertise remotely, and Progent can make sure you complete your cloud migration initiatives on schedule and within your budget.
Progent's low-cost ProSight portfolio of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior-based analysis tools to defend endpoints and servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily evade legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and offers a single platform to manage the complete malware attack progression including protection, infiltration detection, mitigation, remediation, and forensics. Key features include one-click rollback with Windows VSS and automatic network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth security for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint control, and web filtering through cutting-edge technologies incorporated within a single agent managed from a unified console. Progent's data protection and virtualization experts can assist you to design and configure a ProSight ESP deployment that addresses your organization's specific needs and that helps you prove compliance with legal and industry data protection standards. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require urgent attention. Progent's consultants can also help your company to install and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange email filtering.
- ProSight DPS: Managed Cloud Backup and Recovery
ProSight Data Protection Services provide small and medium-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates your backup processes and allows rapid restoration of vital data, apps and VMs that have become lost or corrupted due to component failures, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's backup and recovery specialists can provide world-class support to configure ProSight DPS to be compliant with government and industry regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to restore your critical information. Learn more about ProSight DPS Managed Backup and Recovery.
- ProSight WAN Watch: Infrastructure Remote Monitoring and Management
Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to map out, track, optimize and troubleshoot their networking hardware such as switches, firewalls, and load balancers plus servers, printers, client computers and other devices. Using state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology diagrams are kept current, copies and displays the configuration information of almost all devices on your network, monitors performance, and generates alerts when problems are discovered. By automating tedious network management activities, ProSight WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, locating devices that need critical updates, or identifying the cause of performance problems. Find out more about ProSight WAN Watch network infrastructure management consulting.
- ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's email security solution that incorporates the technology of leading data security companies to deliver centralized management and world-class security for all your email traffic. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a deeper layer of inspection for incoming email. For outgoing email, the onsite gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage protection.
- ProSight LAN Watch: Server and Desktop Monitoring and Management
ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by checking the state of vital assets that power your information system. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your designated IT management personnel and your assigned Progent engineering consultant so that any looming problems can be addressed before they have a chance to disrupt your network Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual machine host set up and maintained by Progent's network support experts. Under the ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the apps. Because the system is virtualized, it can be moved easily to an alternate hosting environment without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Learn more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and protect information about your IT infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be warned about impending expirations of SSL certificates or domains. By updating and managing your IT documentation, you can save as much as 50% of time spent searching for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether youíre planning enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require the instant you need it. Find out more details about ProSight IT Asset Management service.
Progent's ProSight Network Audits are a quick and affordable way for small and mid-size organizations to get an objective assessment of the health of their network. Powered by some of the leading remote monitoring and management platforms available, and overseen by Progent's certified team of IT professionals, ProSight Network Audits help you see how well the deployment of your essential infrastructure devices adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI such as a more manageable Active Directory (AD) environment. Both also include one year of cutting-edge remote network monitoring and management (RMM). Benefits can include easier management, better compliance with data security requirements, higher utilization of network assets, quicker troubleshooting, more dependable backup and recovery, and higher availability. Read more about ProSight Network Audits IT infrastructure review.
Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief interview with a Progent information assurance expert. The interview is designed to help evaluate your company's preparedness either to block or recover rapidly after an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to gather information concerning your existing AV defense and backup platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply industry best practices to create an efficient security and backup/recovery system that meets your business needs. For details, refer to The ProSight Ransomware Preparedness Report.
Why Progent Offers the Smart Alternative for West Jordan, Utah Businesses
Progent's staff size, scope of technical expertise, and familiarity with enterprise network support allow small and midsize businesses to sidestep the pitfalls associated with over dependence on small service firms or freelance engineers.
Teaming with Progent's Experts allows your small business to:
- Avoid Over Reliance on Freelance Consultants
For IT services, smaller businesses often depend excessively on freelance consultants. Although freelance support providers carry lower overhead than larger support organizations and can afford to charge apparently lower rates, they are often spread too thin to react quickly to urgent situations. If an independent consultant is busy with different client, sick, on travelling, or in class, the absence of replacement staff may force your business to wait for assistance during an emergency. The more your company grows, network downtime or problems with line-of-business programs become more expensive. The dollars you thought you were saving on a freelancer can disappear quickly due to lower productivity. In addition, when independent engineers encounter unfamiliar technologies, the lack of a big consulting team to depend on for assistance requires them to train in place while your company winds up footing the costs for their ongoing training.
- Gain Access to Certified Professionals in Advanced IT Solutions
Many small support organizations or freelance consultants focused on small business IT support are capable of delivering connect-the-dots fixes but don't have the background to deal cost-effectively with complex IT environments with mixed operating systems, numerous offices, VoIP systems, remote workforces, interconnected financial and analytical applications, eCommerce, and custom line-of-business applications. Progent's experience with global companies and Progent's large team of specialists can benefit your small business because big-company environments are inherently complex, integration issues demand in-depth knowledge in many technical areas, and reaching a high degree of stability, reliability, and protection calls for enterprise-tested leading practices.
- Build a Solid Foundation for Growth
Small businesses typically begin with a network implemented on a tight budget. Lacking a carefully designed architecture, a series of improvised fixes commonly get piled onto of a weak structure. As a company grows, reliability and scalability issues can obstruct the productivity of the business. These environments require thorough assessment, smart strategic planning, and in-depth expertise to upgrade to a network environment that can provide the solid foundation to meet critical business requirements and ease downstream expansion.
- Partner with Solution Providers, Not Product Vendors
Smaller companies require guidance and insight to work through an increasingly complex array of technology alternatives available for enabling business growth and improving productivity. They do not need an IT engineer or service organization that attempts to sell them a product. Progent eliminates conflicted motives by not selling hardware and software. Progent offers services only. This allows Progent to align technical services with the real needs of clients. Combining network support and product selling can result in a conflict where the proposed solution is built around a preselected vendor rather than being based on the actual needs of a customer.
Get in Touch with Progent
In case your West Jordan, Utah company wants to contact Progent to ask about network outsourcing, consulting, or tech support, phone 800-993-9400 or see Contact Progent.
Immediate Remote Network Assistance
For fast remote support, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).