Immediate, Low-cost Remote Computer Help for West Jordan, Utah Small Companies
For more than twenty years, Progent has focused on delivering world-class computer support services to clients who have small-business IT budgets. Progent has built a powerful service system that features a cost-effective, tightly connected virtual office network, custom remote troubleshooting tools, a substantial pool of engineers certified in a broad array of technical disciplines, a Call Center service structure that promotes responsiveness and guarantees follow-through, a worldwide group of on-line troubleshooting experts, in-person support availability for the majority of most zip codes in the United States, and a company ethos focused on solving technical problems in the shortest time and at the least cost to customers.

For mid-size and large companies, Progent offers co-sourcing and project management services to supplement the technical skills of your in-house IT support staff. This can cut costs and minimize technical risks for big IT initiatives like software development, disaster recovery preparedness, security evaluations, office consolidations, or technology migrations.

Progent can in addition offer the services of accredited experts to help your business to design and implement a sensible cloud computing strategy.

Primary Technologies Serviced by Progent for Office Networks in West Jordan, Utah
Progent's nationwide team of certified consultants offers assistance for virtually all aspects of network technology used by companies of all sizes. Areas supported by Progent in and around West Jordan include:

Support Delivery Alternatives for West Jordan, Utah Businesses
Progent offers a variety of alternatives for providing small businesses and local governments with cost-effective IT services for technical support, consulting, hosting, and network management outsourcing. Progent's paradigm for delivering computer support services is built on the Help Desk Call Center structure familiar to big IT groups. Progent's Help Desk Service Model promotes rapid response, comprehensive activity documentation, consistent follow-through, and strict expense monitoring across an array of IT service delivery options that include online repairs, in-person support, high-end consulting, plus server hosting.

  • Remote Service
    Progentís Technical Response Center (TRC) offers emergency and routine online assistance for Microsoft Windows, Linux, Apple OS X, and Cisco-based systems in the United States and globally. Progent's certified service professionals can assist clients to analyze and fix network issues without the expense or time loss of in-person support calls. The background of Progent's IT engineers makes it possible to resolve most network issues rapidly. For the most complex issues, Progent's depth of knowledge allows the support team to escalate troubleshooting tasks to advanced specialists. Progent offers a convenient, web-based signup process for new customers to accommodate urgent network problems and Progent bills per minute with zero sign-up fees or time minimums, so you are invoiced only for the help you get. Experts available online include Cisco-premier CCIE network engineers, Microsoft-Certified MCSE consultants, and CISA-certified security professionals. Find out additional details concerning Progent's online computer support expertise.

  • Onsite Support
    Progent provides onsite computer assistance for registered customers in major metropolitan areas in the United States. Progent's on-site support personnel can operate in conjunction with Progent's online service engineers to deliver small and midsize companies the optimal solution: onsite support technicians when you require them plus the remote help of Progent's seasoned team of network engineers, security specialists, and business software developers. The response time for in-person service calls is typically under one business day. There is no start-up or retainer charge for becoming a Progent client for on-premises service. Learn more concerning how to sign up for Progent's onsite computer service.

  • Phone Support
    Progent's Standard Help Desk Services offer small businesses a comprehensive service desk solution that handles all aspects of online Level 1 desktop support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and management reports. Progent provides help desk services at a significant discount from Progent's regular Level 1 desktop support rates, and Progent can provide the additional option of rapid as-needed escalation to subject matter experts to resolve challenging problems. For details, visit Online Help Desk Services for Small Businesses.

  • IT Consulting Services
    Progent offers small and midsize businesses budget-friendly availability of enterprise-class IT professionals who can deliver assistance with vital products and technologies including
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server and application support, Cisco network design, company-wide network security consulting, non-stop network design, server virtualization solutions, plus integration, programming and training for small business applications such as financials, ERP and MRP, management reporting, CRM, and office productivity software. Progent can provide assistance with one-time projects including site relocations and massive system upgrades, extended projects like business analytics application development and customization, relational database application programming and administration services, and web design, continuing services including System Center 2012 Operations Manager support and SCOM 2016 consulting services for network monitoring and system management, or urgent response like disaster recovery and virus removal.

  • Application Server Hosting
    Progent offers hosting for mission-critical business applications such as Microsoft Exchange Server and SQL Server to provide small and midsize companies with higher degrees of dependability, protection, and performance than is feasible using the class of in-house data center that is realistically affordable for most small businesses. Because Progent utilizes the same facilities that support the gear of many of the world's largest IT companies, Progent can save you the expense of creating and maintaining the systems required for world-class environmental control, power backup, and uninterruptible Internet access. For managed application servers, Progent can also see to it that patches and service packs remain current, security and performance is continually tracked, and systems are regularly backed up and ready for complete and rapid recovery. Learn more concerning Progent's hosting for Exchange Server and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides comprehensive hosting services for all of a small company's servers in a setting that not only delivers the highest level of fault-tolerance and scalability but that is also easy for clients to migrate to another service firm or to bring in-house when your circumstance warrants it. Progent's Private Cloud hosting is founded on tested virtualization techniques that permit small businesses with mixed environments to benefit significantly on the costs of capital equipment, system maintenance, and IT management while getting enterprise-class reliability and an unparalleled degree of vendor independence. In contrast to conventional Software as a Service hosting offerings, Progent's Private Cloud Hosting encompasses all server-based applications in a single centrally administered solution, can support the multi- platform and loosely standardized networks common with small companies, and retains ownership of the software in the client's hands so that migrating to a new virtualized host is quick, safe, and affordable. This avoids ending up a prisoner of a single hosting provider while still offering all the economies associated with SaaS hosting services.

  • Hybrid Cloud Planning and Integration Consulting Services
    Progent offers advanced online consulting to help businesses of any size connect their information networks with leading public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can assist you to plan and manage cost-effective ecosystems that support Windows and Linux operating systems and apps in both cloud-centric solutions or in hybrid network models that combine on-premises IT assets as well as public cloud services. To help you to incorporate public clouds with physical datacenters, Progent offers a variety of public cloud migration services such as Office 365 Exchange Online integration solutions with on-premises Exchange, Azure planning and deployment services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has more than 15 years of background providing advanced consulting support online, and Progent can help you successfully carry out your cloud migration initiatives quickly and affordably.
Progent's Low-Cost Managed Services for Outsourcing IT Management
Progent's low-cost ProSight portfolio of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior-based machine learning technology to guard endpoints and servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely escape legacy signature-matching anti-virus tools. ProSight ASM safeguards local and cloud-based resources and provides a unified platform to automate the complete malware attack lifecycle including blocking, identification, mitigation, cleanup, and post-attack forensics. Key capabilities include single-click rollback using Windows VSS and real-time network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Endpoint Protection
    Progent's ProSight Enhanced Security Protection managed services offer economical multi-layer protection for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, device control, and web filtering through leading-edge tools packaged within a single agent accessible from a unified control. Progent's security and virtualization consultants can help your business to plan and configure a ProSight ESP environment that addresses your company's specific needs and that helps you prove compliance with government and industry information security standards. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require urgent action. Progent's consultants can also assist you to set up and test a backup and disaster recovery system such as ProSight Data Protection Services so you can recover quickly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight DPS: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery. Available at a low monthly price, ProSight DPS automates your backup activities and allows fast restoration of vital files, apps and VMs that have become unavailable or damaged as a result of hardware breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can provide world-class support to set up ProSight DPS to to comply with regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever necessary, can assist you to restore your critical data. Learn more about ProSight DPS Managed Cloud Backup.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to map, monitor, optimize and troubleshoot their networking appliances such as routers and switches, firewalls, and wireless controllers plus servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are kept updated, captures and displays the configuration information of almost all devices connected to your network, tracks performance, and sends notices when problems are detected. By automating complex management activities, ProSight WAN Watch can cut hours off ordinary tasks like network mapping, expanding your network, finding appliances that require critical updates, or isolating performance issues. Learn more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption platform that uses the technology of top information security companies to provide centralized control and world-class protection for your inbound and outbound email. The powerful structure of Progent's Email Guard integrates cloud-based filtering with a local security gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. ProSight Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to external threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a deeper layer of analysis for incoming email. For outgoing email, the onsite security gateway provides AV and anti-spam protection, DLP, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management techniques to keep your IT system running at peak levels by tracking the state of critical computers that power your information system. When ProSight LAN Watch detects an issue, an alert is sent immediately to your designated IT management personnel and your assigned Progent engineering consultant so that any looming problems can be addressed before they have a chance to impact productivity Find out more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a protected Tier III data center on a fast virtual machine host configured and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the client owns the data, the operating system software, and the apps. Since the environment is virtualized, it can be ported easily to an alternate hosting environment without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, retrieve and safeguard information about your network infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be warned about impending expirations of SSL certificates or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to 50% of time thrown away searching for vital information about your network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether youíre making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require as soon as you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size organizations to obtain an unbiased assessment of the health of their network. Based on a selection of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's certified group of IT experts, ProSight Network Audits show you how closely the deployment of your essential infrastructure assets conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate benefits such as a more manageable Active Directory environment. Both versions also include a year of state-of-the-art remote network monitoring and management. Benefits can include simpler management, improved compliance with government and industry security regulations, more efficient utilization of IT resources, quicker problem resolution, more reliable backup and recovery, and less downtime. Learn more about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief interview with a Progent information assurance expert. The fact-finding interview is designed to help assess your organization's preparedness to block or recover rapidly after an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to collect information about your current security profile and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow industry best practices to deploy a cost-effective security and backup/recovery environment that meets your company's needs. For more information, refer to Progent's ProSight Ransomware Preparedness Report.

Why Progent Is the Right Choice for West Jordan, Utah Small Businesses
Progent's staff size, scope of information technology expertise, and familiarity with enterprise IT support enable small companies to sidestep the pitfalls associated with over dependence on small service organizations or independent engineers.

Teaming with Progent's Experts allows your small business to:

  • Prevent Over Dependence on Individual Consultants
    For network services, smaller businesses often rely excessively on freelance engineers. Though freelance service providers have lower expenses than more substantial support organizations and can typically charge nominally lower rates, they are frequently too busy to respond quickly to urgent network problems. If a freelance engineer is occupied with another client, sick, on travelling, or in training, the absence of replacement staff may require your company to go without help in case of a crisis. As your small business expands, system downtime or problems with line-of-business applications become more expensive. The money you thought you were saving on a freelancer can disappear quickly due to lost output. Also, when freelance engineers confront new technologies, the lack of a large consulting team to count on for advice forces them to learn on the job while your organization winds up footing the costs for their continuing education.

  • Have Access to Expertise in Sophisticated Information Technology Solutions
    Many smaller service organizations or freelance engineers specializing in small company IT consulting may excel at providing connect-the-dots solutions but lack the experience to deal cost-effectively with complicated IT configurations that have a variety of operating systems, multiple offices, VoIP systems, remote workforces, integrated financial and operational software, data-driven web sites, and specialized line-of-business software. Progent's experience with global companies and Progent's large staff of specialists can benefit your small business because enterprise networks are characteristically complex, support issues require thorough knowledge in many technical disciplines, and achieving a high level of robustness, reliability, and protection calls for enterprise-proven leading practices.

  • Build a Solid Basis for Seamless Growth
    Small businesses typically start with a network cobbled together on a tight budget. Lacking a carefully designed basis, a sequence of improvised repairs often get tossed onto of a marginal structure. As a business grows, reliability and scalability issues can undermine the productivity of the business. These environments require thorough evaluation, intelligent strategic planning, and in-depth experience to migrate to a network infrastructure that can provide the reliable basis to meet current business requirements and ease future expansion.

  • Partner with Solution Providers, Not Product Vendors
    Smaller companies require guidance and insight to navigate through an increasingly complex array of technology alternatives offered for enabling growth and improving productivity. Businesses do not need a network consultant or service firm that attempts to promote products. Progent avoids conflicts of interest by not reselling any products. Progent offers services and expertise exclusively. This permits Progent to align technical support services with the real interests of customers. Mixing IT support and product selling can result in a conflict where the proposed solution is built around a preselected technology rather than being based on the true needs of a small business.

Contact Progent
If your West Jordan, Utah business wants to get in touch with Progent to find out about IT outsourcing, consulting, or technical support, call 800-993-9400 or visit Contact Progent.

Fast Remote Technical Support
For fast online help, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



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Exchange 2013 includes significant improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers important new features as well as a redesigned architecture. These improvements favorably impact key IT areas like manageability, availability, security and compliance, operational costs, collaboration, expandability, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the potential business benefits of upgrading to Exchange Server 2013, design an efficient test and rollout strategy, and educate your IT team to manage your Exchange Server 2013 solution. Progent can also provide ongoing remote support and management services for Microsoft Exchange 2013.

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Progent's expert support team can help you define and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that avoids productivity disruption, reduces ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multiple server or multi-site migrations, Progent has the knowledge and experience to finish your move quickly and economically. Progent's Exchange 2007 help, repair, and design services include assistance with the configuration of outside vendor add-ons to Microsoft Exchange 2007 Server and the design of unified messaging solutions powered by Exchange 2007 Server.

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SharePoint Server Support Services

Progent's Microsoft-authorized experts can show you how to rationalize the economic justification for deploying Microsoft SharePoint Server 2007, consult with you on the most sensible version of Microsoft SharePoint Server for your circumstances, offer setup and integration expertise, assist you to install Microsoft SQL Server as a supporting database manager, optimize your network integrity, integrate your standard and customized application programs to work with Microsoft SharePoint Server 2007, develop a company-wide security plan that includes portal solutions, and deliver troubleshooting and Help Desk services.

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Setup and Support for Windows Server 2008
Windows Server 2008 R2 Online Support

Windows Server 2008 represents an important step forward in making information systems more protected and available, simpler to virtualize and manage, higher performing, and able to provide a better environment for web hosting and development. Progent can assist your business get the most from the improvements incorporated into Microsoft Windows Server 2008 by providing consulting, tech support, education, staffing, monitoring, and security engineering services.

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Progent can provide the support of a veteran consultant with years of experience configuring, managing, and upgrading immersive telepresence platforms from leading vendors including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your internal IT management team, your Internet Service Provider, and your telepresence platform supplier to assist your organization increase the business value of your video conferencing solution.

BlackBerry Exchange Small Business Network Support BlackBerry Smartphone Security Consultant in Columbus, OH
Computer Security Evaluation Services
Services for Computer Security Evaluation

Progent offers several network security packages intended to provide larger enterprises an impartial and thorough network security audit from a group of premier security consultants. All Progent's network security assessment packages incorporate a suite of services like automated scans from within and from beyond your network security perimeter, professional analysis of scan results by accredited security consultants, production of a report explaining the findings, plus a live high-level executive outbrief and a detailed live outbrief for in-house network engineers.

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Problem Escalation Through Teamwork Technicians
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Progentís team of Microsoft and Cisco Certified consultants average longer than a decade of real-world professional experience, at the front lines of IT service, performing a broad variety of technical projects for an extensive mix of customers. Every Progent consultant shares a refined set of personal best practices which are combined into shared best practices standards that Progent instills in its consulting staff. This means that you get not just expert technical capability, but also a support engineer with field-tested methods for applying technical knowledge to repair actual network problems rapidly.

Cisco CCIE Computer Consulting Group Networking Computer Network Support Company
Linux, Windows Engineers
Microsoft Certified Expert Windows, Linux, UNIX, Solaris Remote Support

If your company network mixes Linux platforms with Windows, Progent can show you how to integrate your computers into a unified environment that allows all your operating systems to run side by side for simple management, seamless dataflow, high dependability, superior throughput, and strong security. Progent's UNIX/Linux and Windows coexistence support offerings feature network infrastructure integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online technical support and repair, on-site technical support, and Helpdesk outsourcing.

Cisco CCIE Migrations in Aurora Batavia Microsoft Windows Information Technology Manager
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Windows Server 2008 represents a major step forward in making IT systems more secure and fault tolerant, simpler to virtualize and administer, faster, and able to offer an improved environment for web hosting and development. Progent can assist your company benefit fully from the improvements incorporated into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, troubleshooting, education, staffing, monitoring, and security expertise.

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Progent provides small and mid-size organizations expert support for Intrusion Protection Systems and IPsec VPN products from major firewall and Virtual Private Network security companies including WatchGuard, Juniper, and Symantec. Progent can show you how to create a comprehensive security strategy and select the right technologies from a variety of vendors to support your security objectives while sticking within your budget limits.

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With virtual servers, businesses are able to run many virtual servers on a single actual server. Virtual server technology allows businesses to enjoy all the benefits of server segmentation, but without the costs associated with purchasing extra server equipment. Virtualization is also the critical technology for building private clouds, which offer major benefits including lowering the costs of capital equipment, datacenter facilities, and administration while enhancing data protection, system reliability, and recoverability. Other important server management technologies include network monitoring utilities, Windows Server Update Services, and remote server management hardware. Progent's professional server management experts can assist you with all areas of server virtualization and management to enable your business to cut costs and save time.

Cisco Network Design and Consulting in Dallas - Irving Texas Cisco Computer Network Support
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Catalyst 6800 Switch Online Troubleshooting
Professional for Catalyst Ethernet Switch

With Cisco Catalyst switches for small and medium-sized companies, Cisco allows organizations to realize all the advantages of bringing smart traffic control into their IT infrastructures. Cisco's switch product line allows you to enable features that make your IT network highly robust to handle real-time needs, expandable to facilitate growth, secure enough to protect confidential data, and capable of prioritizing and managing traffic flows to streamline system performance. Progent's CCIE and CCNP certified engineers can help you pick out and deploy Catalyst switches that make sense for your company. Also, Progent's CISA certified security consultants can show you how to create a comprehensive protection policy and set up Cisco switches so they powerfully support your security strategy. Catalyst switching products that Progent provides expertise for include the Cisco Catalyst Express 500 switches, Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 Series Switches.

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PIX Firewall Online Support
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Cisco's PIX firewalls have been discontinued and Cisco might not offer support these legacy devices. Progent still offers consulting assistance for Cisco's PIX Series firewalls to help you with management and troubleshooting and Progent can also help you determine if you should move up to the latest firewall technology from Cisco. Progent's Cisco technology specialists can help you plan and carry out a cost-effective upgrade to Cisco ASA 5500-X firewalls following industry best practices.

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Mid-sized businesses can derive all the benefits of Operations Manager and have quick access to Progentís Microsoft and Cisco Certified network consulting professionals. With Progent's economically priced IT service packages, medium-size businesses can choose a simple co-sourcing service program based on Operations Manager 2007 with server monitoring, automated warnings, in-depth reporting, Help Desk Call Center, and online service. For businesses with line-of-business applications who need high availability networking, Progent offers a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft Operations Manager to offer mid-size company information systems enterprise-class availability, security and productivity.

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Progent uses an enterprise-class support reporting system that records and formats detailed documentation for all delivered services. Unlike many freelance consultants or small support organizations who offer minimal documentation or details of tasks performed, every service delivered by Progent is accompanied by full documentation. Each Progent staff member has use of the service reports sent by every staff member to every client. The practice of documenting and organizing service activity results in more effective support and eliminates a variety of typical problems such as when a service customer is effectively held hostage to a consultant who refuses to release the keys to the kingdom.

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Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities including listings, orders, payments, fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales processes, vendors can broaden their market, reduce their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training to help you cut development time and speed up your return on investment.

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Progent's compensation model is built on contribution, so just like being an independent consultant, your earnings are directly tied to your work effort. Some of our support staff stress lifestyle issues and choose to consult at an easy pace, utilizing our self-determined schedule to pursue individual pursuits such as hiking, motorcycle racing, skiing, surfing, travel, or sharing free time with family and friends. Other consultants use the opportunity to make big bucks through lots of effort and long days. Progent fully encourages both ends of the spectrum and everything in between.

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Consultant Services for Outlook Web App and iPad

Microsoft Exchange and Apple Mac computers can co-exist efficiently. Progent's Mac and Microsoft premier consultants can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Mac users can work closely with teammates who use Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can collaborate, allowing Mac users to get and transmit messages, examine the GAL, copy addresses, sync up appointments, and alert fellow workers to meetings via your Microsoft Exchange account. Progent will make sure that your Exchange Server is appropriately set up and that LDAP and Outlook Web connectivity are working. Progent also offers customized one-on-one Entourage training.

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Progent offers cost-effective online access to an Oracle MySQL DBA or software programmer and can assist organizations of all sizes to configure and maintain MySQL within a reliable IT environment that offers high levels of performance, scalability, and security. Progent also has proven skill helping companies migrate databases from an Oracle environment to MySQL.

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Wireless Link Remote Consulting

Progentís wireless consultants can help small organizations plan, select, pilot, deploy and support secure building-to-building wireless bridging products that integrate transparently into your existing network while offering a degree of security that matches or excels wireline connections. Progent offers experience in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can show you how to select and deploy the wireless link solutions that align best your company requirements.

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OS X Technical Support Technology Professional
Engineer for Mac Online Technical Support

Progent offers nationwide online phone support and consulting services for companies who run macOS and OS X environments or whose information systems feature a combination of Apple Mac and Microsoft Windows products. Progent's engineers can provide Apple macOS and OS X users a range of services including desktop support, upgrading to the most recent version of macOS from other earlier versions of macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also assist you with Apple iPhone and iPad support, or migrating to Apple's iCloud. Remote IT help offers maximum return for your IT dollar by preserving client productivity and shortening the hours billed for computer repair services. Advanced remote support utilities and skilled technicians and consultants allow Progent to solve the majority of IT problems without squandering time and money by going to your location. In most of cases your IT problems can be dealt with over the phone or through a combination of telephone support and remote network analysis. Progent can make available Cisco CCIE network engineers and CISM and CISSP certified security professionals to assist with the most challenging network problems.

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Website Development Companies
Microsoft Certified Partner Design Firms for Web

If you want to revamp your corporate web site, create internal webs for purposes such as human resources or worker education, design a powerful web presence for a new venture, or write enterprise-class, data-driven custom web applications, Progent can supply skilled and experienced web developers. Progent's experts can also show you how to build and maintain a secure, fault-tolerant server and communications infrastructure, including off-site and wireless access, to run your web solutions.

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Small Business Small Office Computer Consulting Services
Integration Companies for Small Business

Progent offers businesses of all sizes enterprise-class network online or in-person consulting for information systems based on Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified IT consulting experts also can provide security expertise for businesses varying in size from the small office to the global enterprise.

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Linux Network Monitoring, Nagios and MRTG Consultancy
Linux Network Monitoring, Nagios and MRTG Specialists

Network monitoring typically entails tracking a system's resource usage in order to uncover throughput bottlenecks or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring tools that run under Linux or UNIX and can be used to observe mixed-platform environments where UNIX and Windows coexist. Progent's network support consultants can show you how to use both these tools to optimize and troubleshoot your network. Progent's UNIX consulting services provide small companies and programmers assistance with managing and servicing UNIX/Linux and Solaris networks that work with Windows-based products.

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Support and Setup for Office 365 Access Development
Office 365 Network Engineer

Office 365 is Microsoft's extensive family of productivity programs and cloud-hosted services available on a subscription basis. Office 365 programs and cloud services are available in an array of subscription plans targeted at customers ranging from students and households to global enterprises. Progent offers quick and affordable remote access to specialists with expertise in Microsoft, Mac, iOS, and Android technology. Progent can assist your business to understand the many subscription options offered with Office 365 and configure your network with Office 365 in a way that delivers maximum business value. Progent supports multi-platform environments that include Windows, macOS, and Linux software. Progent can also assist you to build and maintain hybrid networks that seamlessly combine local and cloud-based resources.

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MS SQL Applications Consultants
Microsoft Certified Specialist for SQL Server Reporting Services

Microsoft SQL Server 2005 delivers powerful, familiar tools to IT experts and information workers, reducing the complexity of creating, integrating, managing, and accessing enterprise information and database applications on platforms ranging from mobile devices to corporate information networks. The complexity and integration requirements of Microsoft SQL Server 2005 call for a network consulting firm with real-world experience and broad knowledge in planning and building data-driven, comprehensive business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.

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Microsoft Certified Partner Exchange 2007 Professional Exchange 2007 Onsite Technical Support
Microsoft Exchange Migration System Consultant
IT Management for Microsoft Exchange 5.5

Progent's Microsoft-certified consultants have 20 years of experience providing electronic messaging and unified email/telephony solutions for companies. Progent provides affordable Microsoft Exchange 2007 Server support services to enhance email security and virus protection, achieve fault tolerant email, and implement remote and wireless email connectivity. Progentís Microsoft Exchange consulting and support services can aid you in designing and implementing a Microsoft Exchange update or a move from a legacy SMPT server or older Microsoft Email software such as Exchange 5.5 to Microsoft Exchange Server 2010.

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Small Business IT Consulting Services
Small Business Small Business IT Outsourcing Group

Progent delivers the help of Microsoft and Cisco-Premier network consulting professionals to show clients economical alternatives to help organizations maximize the value of Microsoft and Cisco products. For environments that span from remote offices to nationwide corporations, Progent's expert consultants can show you how to enhance your network's e-mail architecture, security, availability, performance, and IT management.

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Windows 2003 Cluster Support and Help
Clustered Server Information Technology Consulting

Progent offers Windows Cluster Server assistance to help your company implement zero-downtime clustered servers that can deliver 100% uptime. Clustered Windows servers for zero-downtime networks include Microsoft Windows 2003 Cluster Server, SQL Cluster, and Exchange Cluster. By showing you how too plan non-stop clustered server environments powered by Microsoft Windows Clustered Server 2003, Progentís Premier Windows professionals ensure that your fault-tolerant server clusters are set up to maximize the strategic advantage of your computer system.

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Microsoft Consulting Service
Professional for Microsoft Office 2003

Progentís IT outsourcing services offer affordable network consulting for small companies. Whether it includes designing system infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out an updated email system, monitoring your system, or creating an on-line business application, outsourcing your network engineering services can contain costs and eliminate uncertainties, allowing network service budgets to increase in a more linear and manageable manner than is possible by building up a bulky, all-purpose internal IT organization. Progentís Outsourcing White Paper and flyers tell you how Progent can enable you to create a protected and robust system foundation for your vital business software powered by Microsoft Windows such as Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.

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Cisco Access Point Technology Consultant
Networking Specialist for Cisco VoIP

Progent's Cisco-certified CCIE network infrastructure consultants can help you to configure, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall consulting, Meraki and Aironet Wi-Fi access point support, Cisco IP phone consulting, and CUCM/CallManager software support.

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Microsoft Intune Migration Technology Consulting Online Help for Mobile Application Management
Exchange 2010 Server Network Consultant
Exchange 2010 Unified messaging Network Engineer

Progent's Microsoft-certified consulting engineers can assist you to determine the benefits of Exchange 2010 for your business and can help your IT staff to design and implement a smooth upgrade to Exchange 2010 from Exchange 2003 or Exchange 2007 Server that will offer quick return on investment by improving your workers' efficiency, lowering the expense of equipment and support, streamlining administration, and consolidating your vital communications technologies.

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VMware NSX Virtual Networking Consultant Services
VMware VCDX Consultant

VMware's NSX network virtualization platform allows you to build entire networks in software. NSX permits virtual networks to be deployed instantly and managed with a high degree of automation regardless of the hardware used by the underlying IP network. VMware Site Recovery Manager allows programmatic recovery, application mobility, plus non-intrusive site migration, failback and re-protect. SRM also enables non-disruptive testing for disaster recovery, upgrades and fixes and can produce reports to confirm complete service recovery, validate SLAs and demonstrate compliance. When integrated with VMware's NSX virtual network platform, VMware SRM can rapidly recover the complete virtualized network topology at the secondary site. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to assist you to design, deploy, test and maintain a DR system powered by VMware SRM and VMware NSX.

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SQL 2008 Consulting
Microsoft SQL Server 2008 Consultant Services

Progent's Microsoft-Certified SQL engineers can provide a range of support services to assist small and midsize companies to plan, install, manage, and troubleshoot MS SQL 2008 systems so that they receive the optimum strategic benefit from this state-of-the-art information management technology. In addition, Progent offers consulting expertise for system architecture, company-wide protection, and software programming to increase the business value of your SQL Server 2008 investment.

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Consulting Services for Network Security Assessment

Progent offers several network security packages intended to provide larger corporations an independent and thorough network security evaluation from a group of certified security engineers. All Progent's network security evaluation bundles feature a collection of services like network scans from inside and from outside your network security perimeter, professional analysis of captured data by certified security engineers, creation of a paper documenting the findings, plus a live concise executive outbrief and an extensive live outbrief for internal IT administrators.

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Consulting for QTS Data Center Sacramento
Services for QTS Sacramento Data Center

The QTS (formerly Herakles) Data Center facility is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your company is currently using the QTS Sacramento data center as a colocation site or if your company is planning on moving your primary or offsite backup equipment to the Herakles data center, Progent can provide a range of cost-effective consulting services such as colocation relocation, system installation and updates, infrastructure improvements, project management, virtual server configuration, remote monitoring, streamlined system management, application programming, business continuity solutions, data security assessment, and the support of Progent's Test Lab.

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Android security On-site Technical Support
Android and Windows 8.1 integration Integration

Progent's seasoned group of IT consultants and subject matter experts have extensive experience delivering online and on-premises assistance for organizations of all sizes who need to integrate Android phones into their information networks so that mobile clients can work together from anywhere. Progent has the breadth of know-how to solve technical problems that involve multiple manufacturers and that represent a mix of older and current information technology. Progent offers budget-friendly online expertise to help you with any aspect of planning, deploying, managing and troubleshooting your BYOD environment. Progent can deliver as-needed support to help you to resolve especially challenging IT problems, or Progent can provide comprehensive project management support to ensure that you finish major network initiatives on schedule and on budget. Progent can assist with on-premises, cloud-based, or hybrid networks and offers support for all major operating systems, applications, management utilities and network infrastructure. Progent also can provide customized group or individual classes to show you how to manage and use Android phones and tablets efficiently.

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Consultant Rates System Engineers
Consultant Hourly Rate Support Outsourcing

Progent's pricing policy is to charge for remote support and in-person help per minute. As a result, you are invoiced exclusively for delivered support. Progent does not demand a more expensive rate for after-hours or priority service, and inside California or in regions where Progent provides in-person service, Progent does not bill for travel except for emergency calls where on-site work is less than four hours. Also, Progent applies no service activation fee and asks no retainer for support services provided during normal working hours. Many service firms demand large minimum fees or charge for every fifteen minutes or longer. Progent's small granularity avoids large invoices for fast fixes so you will not be forced to permit minor problems to fester.

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Progentís Microsoft-certified experts offer businesses of any size consulting, technical support, and application development expertise for SharePoint and SharePoint Online. SharePoint is an enterprise platform that uses web-based technology for intelligently coordinating people, teams and information. SharePoint offers a central spot for your workers or clients to access, manage, distribute and interact with useful data, documents, and applications and to communicate with other people. SharePoint enables faster and better decisions, more effective access across teams and more economical business processes. Windows SharePoint Services connect employees, customers, teams and major tasks with the knowledge theyíve created in a manner that makes data easy to locate, download and re-use. Progent's certified SharePoint experts can assist you to maintain your existing SharePoint environment or migrate to the current version of SharePoint.

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Office 365 hybrid solutions for Exchange IT Consultants

Microsoft Office 365 Exchange Online lets you use cloud-based servers, mailboxes and associated Exchange infrastructure to reduce capital expense and administrative hassle. You can deploy Exchange Online to host all your mailboxes, or you can set up a hybrid architecture that incorporates both local and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly online support to assist your organizations to assess the benefits of Exchange Online, plan a solution that aligns with your functional requirements and budget, carry out a non-disruptive migration from your existing Exchange system to one that incorporates Office 365 Exchange Online, train your IT staff and end users, and deliver as-needed consulting and troubleshooting.

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Microsoft Operations Manager Technical Support Services
Onsite Technical Support for Monitoring and Reporting

Progent offers a variety of network support bundles for small businesses. These information technology outsourcing and network monitoring services are based on the proactive problem solving abilities of Microsoft Operations Manager, a state-of-the-art network and IT management software platform that tracks the availability, throughput, and security of your information system and identifies potential troubles before they can bring down your network. With Progent's affordably priced network support programs, small organizations can choose a basic co-sourcing service program based on Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package.

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Microsoft Exchange Computer Consultant
Microsoft Exchange Upgrade Onsite Technical Support

Progent's expert consultants can help you define and implement a smooth in-place Exchange Server 2003 upgrade strategy that minimizes productivity downtime, reduces long-term support demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the knowledge and experience to finish your move quickly and economically. Progent's Exchange Server 2003 support, repair, and consulting services include assistance with the integration of third-party enhancements of Exchange Server 2003 that are best aligned to your business needs.

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Remote Technical Support for Microsoft Exchange 2016 Migration
Exchange Server 2016 Upgrade Remote Support

Progent can help your business in any and all facets of your migration to Microsoft Exchange 2016 including designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization design; specifying mass storage capacity required for your VMs, databases and log files; setting up hardware load balancing for high-availability client access services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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Dynamics GP Software Remote Troubleshooting
Dynamics GP/Great Plains Features Computer Consultants

Progent can show you how to plan and execute an efficient move to Dynamics GP so that you retain your data, strengthen your protection, enhance your management reporting, take complete advantage of Microsoft Office support, and reduce productivity disruption by creating and executing a sensible migration strategy. Progent can also help train new Microsoft Dynamics GP users so you don't waste productivity. Progent can enhance your company reports and management analytics by providing Crystal Reports consulting, FRx assistance, and Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to produce specialized business software and eCommerce solutions that work transparently with Dynamics GP 2010/Great Plains 2010.

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