For business networks located anywhere in the state of West Virginia, Progent's Microsoft certified technical team members can deliver remote phone help and remote troubleshooting to fix your computer system issues quickly and affordably. Progent has developed top-notch skills, advanced software utilities, and support knowledge bases to diagnose and resolve IT problems without the high cost and time delays normally associated with on-site technical service visits.
If your West Virginia small business is situated outside of the larger metro areas such as Charleston, Huntington, Morgantown, or Parkersburg, your local network support options may be limited in expertise, or unavailable during an emergency. This results in a network environment that is unstable or causing productivity loss due to technical problems continuing for too long. Progentís staff of seasoned network professionals average more than 10 years of real-world IT industry experience, in the trenches of IT support, performing a wide variety of technical tasks for a varied range of customers. This means you get not only the technical know how needed for the task, but a professional with demonstrated methods for applying that expertise to deliver excellent network solutions.
Immediate Assistance for Urgent Issues
With Progentís urgent online computer support services, your company can receive immediate support for problems that are causing lost productivity. Online help eliminates the lengthy wait and increased expense associated with on-site technical help. For typical administration tasks, Progentís online support consultants can finish most jobs within a few minutes of a request, rather than requiring your company to live with a problem for hours for on-premises help to arrive.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX consultant to help your organization design, deploy, administer and troubleshoot VMware vSphere and vCloud-powered virtualization ecosystem for local datacenters, cloud environments, or hybrid cloud deployments. Progent's VMware vSphere consulting team can provide world-class knowledge for installing and configuring VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent offers in-depth experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud tools for administering private and public cloud and hybrid cloud solutions that provide maximum availability, data security, and application mobility.
Consulting and Troubleshooting Services for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's System Center 2012 Virtual Machine Manager consulting experts can assist organizations of any size to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and library resources; plan, integrate, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive monitoring. Progent can help your business to upgrade from an older version of SCVMM or from a third-party virtualization management system, and Progent can show you how you to optimize and troubleshoot your current SCVMM ecosystem so you realize the highest possible business value. Progent also offers SCVMM 2016 migration consulting to assist your organization to design and carry out an efficient migration from SCVMM 2012 to SCVMM 2016 so you can take advantage of new assurance features, more affordable VMM storage fabric, and other enhancements.
Power BI Integration Consulting
Progent's Power BI experts can help you to design, install, maintain, enhance or troubleshoot your Power BI environment. Progent can also assist you to organize your source data for Power BI visualizations. Progent can assist you build and manage a local, cloud, or hybrid environment for Power BI. For details, visit Progent's Power BI integration services.
GIAC-certified Information Assurance Consultants
GIAC information assurance certification was established in 1999 to validate the knowledge of information technology security professionals. GIAC accreditations are acknowledged by companies and government organizations all over the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants can provide support for all of the network security services addressed within GIAC certification such as auditing network security mechanisms, event management and response, intrusion detection, web services security and security information and event management (SIEM) solutions.
Full Array of Security Assistance
Progent's , CISSP, CISM, and ISSAP certified security experts can assist you to perform comprehensive security audits, recover quickly from virus and worm attacks, set up firewalls, configure secure techniques for remote and mobile access, install spam filtering and email encryption, and create a company-wide security strategy built around 24x7 automated monitoring. Progent's ProSight family of managed security monitoring and management services includes ProSight Active Security Monitoring for ransomware defense and ProSight Enhanced Security Protection (ESP) for unified endpoint security.
Microsoft Virtual Desktop Consulting
Microsoft's virtual desktop solutions reduce the work required for IT managers to deploy software programs so they are consistent throughout a corporate workforce, provide the ability to control access to critical information, and allow quick installation of additional or updated workstations. With Windows Server 2016, the Terminal Services tool has been enhanced and renamed Remote Desktop Services. Microsoft's innovative VDI infrastructure that powers RDS streamlines client access, enhances responsiveness, strengthens data security, centralizes management, and offers a nearly seamless client environment. Progent's desktop virtualization consultants can help your company to evaluate the strategic benefits of Microsoft's virtual desktop technologies, configure test and on-line deployments, optimize your system infrastructure to support virtual clients efficiently, assess and resolve security issues, and train your IT managers to utilize industry best practices to gain maximum payback from desktop virtualization.
NetApp MetroCluster Disaster Discovery Solutions
NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering with synchronous replication to deliver rapid, zero RPO disaster recovery (DR) between sites that are as far as 300km apart from each other. Progent offers access to a NetApp MetroCluster consultant who can help your business to plan, deploy, manage, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster deployment that aligns with your technical requirements and budget. Progent can make sure you adhere to best practices for installing your MetroCluster environment by providing guidance with tasks like assigning shelf IDs, determining aggregate layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker, setting up a configuration replication network between your storage clusters, and testing your MetroCluster disaster recovery system to verify adherence with industry standards and government mandates.
Web Site Development
If you need to spruce up your corporate web, create internal Webs for functions like HR or employee training, build a standout Web presence for a new venture, or build enterprise-class, database-driven web applications, Progent can provide skilled and seasoned web architects and programmers. Progent's consultants can also help your company to support your web solutions by building and maintaining a secure, dependable server and communications environment that includes remote and mobile connectivity. Services available through Progent's Experts Team include web Site design, web project management, Microsoft .ASP and .NET programming, graphics design, and 1-on-1 training for leading web site development tools. For data-driven web sites, Progent offers the expertise of certified SQL Server programmers, Oracle programmers and DBAs, and MySQL experts.
Migration Consulting for Skype for Business
Progent's Microsoft-certified Skype for Business experts offer online and onsite consulting services for organizations of any size to assess the benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can assist you to plan an on-premises, cloud-based or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office; set up high-availability solutions; connect Skype for Business with your PSTN gateway; and integrate other collaboration platforms such as Cisco Video Interop Server. Progent's certified network security consultants can help you create and validate a security environment for your Skype for Business deployment that meets government and industry standards.
ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable multi-layer protection for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, endpoint management, and web filtering through leading-edge technologies packaged within a single agent managed from a single control. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP deployment that addresses your company's specific needs and that allows you demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require urgent attention. Progent's consultants can also help your company to set up and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange email filtering.
Remote Help Desk Services for Small Businesses
Progent's Standard Help Desk Services offer a comprehensive solution that handles all aspects of remote desktop technical support from service requests through ticketing, assigning responsibility, screen sharing, progress tracking, problem resolution, and and reporting. Intended for small businesses with few if any in-house supprt personnel for desktop issues, Progent's Help Desk Services offer remote support at a significant discount off Progent's normal desktop troubleshooting rates. Progent can also provide rapid as-needed escalation to Level 2 and Level 3 experts to handle complex issues. For details, visit Progentís online Help Desk services for small organizations.
Planning Consulting Support for Windows 10
Progent's Microsoft-certified Windows 10 planning experts can assist businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an earlier release of Microsoft Windows. Remote and onsite assessment and upgrade services for Windows 10 offered by Progent's experts include Return on Investment estimates, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud integration, mobile device management, teleworker connectivity, security and compliance, streamlined deployment and administration, network optimization, Wi-Fi support, business continuity planning, custom training for network management staff and users, and ongoing consulting support.
Get in Touch with a Progent Computer Consultant
To see how you can contact a Progent network consultant for online or on-premises assistance in , phone 1-800-993-9400 or go to Online Network Help.