If your company network is in West Virginia you can have quick remote help from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE engineer to assist with the toughest issues affecting your computer network. Progent offers the services of among the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified support professionals accessible remotely of any nationwide support firm in the country. The cost is affordable, charges are per minute, sign-up is quick, and service is world class.
If your West Virginia company is situated outside of more populated urban areas including Charleston, Huntington, Morgantown, or Parkersburg, help from UNIX or Cisco CCIE engineers is often problematic during a crisis. This can result in a loss of revenue for your business, angry clients, idle employees, and distracted executives. By utilizing Progent's remote support, you can get in touch with a Certified professional who can offer help whenever you require it to get your information system operating.
Because Progent charges for remote support on a per-minute basis, your business pays only for support delivered. Progent asks for no service activation charge. Some online consulting companies demand large minimum time requirements or charge for every fifteen minutes or longer. Progent's one-minute granularity and simple pricing model do away with big bills for speedy fixes.
If your West Virginia company requires online assistance for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's remote support, phone 866-776-4368, or visit Contact Progent.
What Makes Progent's Online Support Services Unique?
Progent's seasoned team of remote support professionals possesses a broad range of world-class information technology knowledge. This allows Progent's online service experts to resolve the most complex network trouble more quickly than is possible with typical third-party support firms or with the internal support staff usually found in smaller businesses. Progent has developed the tools and skills to fix technical issues economically in many different network configurations that incorporate combinations of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco products. (Check out Progent's customer testimonials.)
Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE consultants have been awarded advanced certifications including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote service experts also hold a variety of high-level Cisco credentials including Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, CCNA, CCSP, Voice Professional, CCDA and CCDP.
To help businesses who operate networks incorporating a combination of UNIX/Linux, macOS and OS X, and Microsoft operating systems, Progent's online service group can provide the expertise of engineers with prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide advanced security expertise, Progent provides online contact with engineers who have earned recognized security credentials such as CISM Engineers, Certified Information Systems Security Professional experts, and ISSAP consultants. The scope of Progent's technical knowledge combined with Progent's group approach to repairing technical difficulties allows service escalation, if appropriate, to specialists with relevant background to deal with particularly tough jobs. This accelerates remediation of emergency network problems, avoids network disruption, and minimizes technical support invoices.
For businesses anywhere in West Virginia, Progent offers virtually instant remote access to a UNIX/Linux, Solaris, macOS or OS X specialist for emergency assistance to troubleshoot information system problems that are threatening your business but are not within the skill set of your on-hand computer support group. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-Certified engineers can interface with your network via advanced remote troubleshooting utilities in order to deliver quick and efficient diagnosis and repair of critical IT problems.
Services Progent's Online Consulting Specialists Can Offer Your West Virginia Company
Progent's network engineers are qualified to provide expert help for an extensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft solutions such as:
Online Support Services for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and macOS and OS X online technical support staff can assist West Virginia small businesses to maintain a large set of information products and technologies that include network architecture, messaging solutions, security expertise for computer systems and company operations, Microsoft Windows integration with UNIX, Linux, Solaris, or macOS and OS X systems, virtual server technologies for server economization and centralized administration, and migration from outdated applications to current environments powered by updated versions of UNIX/Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's support experts can provide remote troubleshooting for computers powered by popular versions of the UNIX operating system such as:
macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
Silicon Graphics IRIX or mainstream Linux packages including
Cisco Network Architecture and Security Technology
Progent is unmatched in the IT consulting arena for offering fast and affordable communication with Cisco CCIEs. Cisco-certified CCIEs are sought-after networking consultants who are awarded this prestigious certification by completing strenuous testing given by Cisco. The vast majority of Cisco CCIEs work for big enterprises or national ISPs, and so their expertise is not conveniently accessible to small and midsize businesses.
Progent is among the few computer service firms that makes sure that Cisco CCIEs stay available to help small and mid-size companies. In addition, Progent facilitates fast communication with a Cisco CCIE by telephone so that you can receive immediate help for complex network issues that are impacting your productivity but are beyond the comfort zone of your usual IT maintenance group. Progent's CCIE engineers can tie into your system by means of sophisticated remote troubleshooting technology in order to perform rapid and affordable analysis and repair of urgent network trouble. To learn more concerning Progent's services for Cisco network appliances, refer to Cisco Network Engineering Services.
Microsoft Partner for Remote Consulting for Microsoft Windows
Progent's Microsoft-premier remote support engineers can deliver network repair and IT help for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your organization the expertise of support professionals who can help your company with a wide variety of platform practice areas such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 support,
MS Exchange Server 2019 integration,
Microsoft Exchange Server 2016 planning and deployment, Exchange 2013 integration,
Microsoft Exchange 2010 monitoring and support,
SharePoint 2016 migration and hybrid integration support,
SharePoint 2019 planning and configuration,
Microsoft Skype for Business configuration support and Lync maintenance, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server maintenance, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 migration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server planning,
SBS Server consulting, and
Windows 2012 R2 Essentials cloud integration.
Premier Security Consultants
Progent offers you contact with expert CISM and ISSAP security professionals who can deliver a variety of system protection solutions to strengthen the defenses of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X environment against assaults or help you to recover rapidly from a breach. Security services available from Progent include: comprehensive security evaluation utilizing technologies such as GFI LANguard, NMAP Port Scanner, and software from Solar Winds and Netcat; quick recuperation from malicious assaults; integrating firewalls; establishing secure architectures for remote and mobile connectivity; protecting your messaging infrastructure from spam and DHA attacks; and setting up round-the-clock proactive monitoring. For more information on Progent's security expertise for small and medium-size businesses, visit Progent's Professional Support for Network Security.
Business Applications Support: Training, Development, Problem Solving
Progent's Mac technology experts can promote the creative facets of Mac environments by providing help services and training in graphics, sound, and motion video. Progent's consultants offer expertise in a range of Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Group can supply in-depth engineering support and training in specific application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers consulting, programming, and education for popular Microsoft applications such as CRM, Project, Microsoft Office Word, and MS Office Excel. To find out additional information concerning Progent's consulting, custom development, and training services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Team.
Help Desk Support and Outsourcing Options
Progent offers several programs for Help Desk Call Center services that include UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Services, and Helpdesk Process Consulting and Staffing.
Progent's Call Center Outsourcing Services are intended mainly for companies who need the immediate accessibility of a professional Help Desk but who have relatively small funds and IT management bandwidth. Progent’s Virtual Help Desk is a seamless supplement to your existing Help Desk resources. Progent can act as a main Call Center for your organization, represent an escalation alternative for the most challenging technical problems, or be ready in those instances when your other resources are too busy. Progent's Help Desk Call Center Consulting Services can aid you in building an effective new Help Desk Call Center or improving your current one, selecting or customizing Help Desk Call Center application software to meet the particular needs of your company, or adding supplemental personnel to operate online in conjunction with your in-house Call Center group to deal with demanding scenarios like system upgrades.
Progent is a Microsoft Partner and has a skilled roster of Cisco-certified network experts. Progent's Call Center staff of seasoned UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft experts can give your customers fast contact with a dependable technical support team with extensive experience delivering phone help and online repair service for small and medium-size business information systems. Progent's focus is on giving the Help Desk Call Center a positive image as a solid driver of business success, and Progent's target is to fix rather than merely report problems. To find out more information about Progent's Help Desk support and outsourcing, refer to Progent's Help Desk Support.
Progent's Online Support Tools
Progent has deployed a set of customized tools, evolved over more than a decade of use, focused on enabling the most advanced quality of service for providing online technical help and repair for small and medium-size business information systems. Progent provides secure VPN support for gateways from multiple popular sources such as Microsoft, Cisco, Netscreen and Watchguard. Secure VPN offsite access allows the engineers of Progent's online support team to connect to your environment remotely without breaching system security.
Progent's powerful service database system stores thorough histories for all service provided to Progent's clients. Every active Progent staff engineer has the benefit of the details of support rendered to every client by any team engineer. This history of problems and fixes is structured as an easily searchable proprietary knowledge base that enables Progent's online technical engineers to communicate their experiences company-wide to ensure that the efficiency of Progent's support services improves daily. Progent's certifications with major industry leaders such as Cisco and Microsoft permit access to other extensive support databases as well as to manufacturers' in-house support personnel that allow Progent's remote service experts to arrive at the optimal solutions quickly.
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Expert Immediately
To learn how you can get in touch with a UNIX/Linux engineer or a Cisco CCIE for urgent online engineering assistance in West Virginia, phone 1-800-993-9400 or visit Urgent Online Computer Support.