If your company IT network is in the state of West Virginia you can now get quick remote technical support from a UNIX or CCIE-certified consultant to resolve emergency problems that threaten your IT network. Progent retains one of the largest teams of UNIX and CCIE-certified consultants accessible by phone of any independent service firm in the U.S. Rates are reasonable, billing is by the minute, sign-up is quick, and service is world class.
If your West Virginia company is some distance from major urban neighborhoods like Charleston, Huntington, Morgantown, or Parkersburg, access to UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers is often problematic during a crisis. This can result in a drop in productivity for your business, angry clients, unproductive employees, and defocused executives. By utilizing Progent's online services, you have access to a Certified consultant ready to offer assistance when you have to have it to get your network on line.
Since Progent bills for online help by the minute, your company is invoiced only for services delivered. Progent imposes no service activation fee. Some remote consulting firms demand substantial minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity and simple pricing model save you from unexpectedly large bills for speedy repairs.
If your West Virginia business needs technical assistance for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's phone-based help, phone 866-776-4368, or refer to Contact Progent.
Why is Progent's Remote Support Program Special?
Progent's seasoned team of remote consulting engineers has a broad range of in-depth computer skills. This enables Progent's remote service specialists to deal successfully with the most challenging network trouble faster than is possible with ordinary third-party support firms or with the internal support staff commonly available to smaller businesses. Progent has refined the technology and skills to repair technical issues economically in many different computer configurations that incorporate mixtures of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (Check out Progent's customer testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE service specialists have earned advanced certifications including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support experts also have a variety of key Cisco certifications which include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional, Voice Professional (CCVP), CCDA and CCDP.
In order to assist companies that run environments featuring a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows technology, Progent's remote support team makes available the assistance of consultants who hold prestigious Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security consulting, Progent provides online contact with professionals who have been awarded important security certifications such as Certified Information Security Manager (CISM) consultants, CISSP experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's expertise coupled with Progent's team-oriented approach to repairing technical difficulties streamlines trouble ticket escalation, when called for, to experts with relevant competence to deal with unusually tough jobs. This speeds up remediation of serious network problems, prevents network disruption, and minimizes maintenance bills.
For organizations throughout West Virginia, Progent enables fast online access to a UNIX, Linux, Sun Solaris, Apple macOS or OS X specialist for urgent support to repair technical issues that are affecting productivity and are outside the comfort zone of your on-hand network support group. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Premier network experts can connect to your computer environment with advanced remote support utilities that allow them to perform quick and economical analysis and repair of serious computer issues.
Services Progent's Online Support Experts Can Provide Your West Virginia Business
Progent service specialists are qualified to provide advanced support for a comprehensive set of UNIX/Linux, Apple, Cisco, and Microsoft Windows solutions such as:
Online Support Services for UNIX, Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and macOS and OS X phone-based network support staff can help West Virginia companies with an extensive set of computer products and technologies including network architecture, email solutions, security expertise for computer systems and business processes, Windows coexistence with UNIX/Linux, Sun Solaris, or macOS and OS X systems, virtual server products for server economization and streamlined administration, and transitioning from older systems to contemporary solutions based on updated versions of UNIX, Linux, Solaris, Apple macOS and OS X, or Windows.
Progent's service experts can provide online technical help for computers based on leading variants of UNIX including:
macOS and OS X,
IBM AIX Open UNIX,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
Silicon Graphics IRIX or mainstream Linux products such as
Cisco Network Infrastructure and Security Products
Progent is unmatched in the IT consulting industry for offering immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite networking consultants who are awarded this rare certification only after strenuous examinations supervised by Cisco. In most cases Cisco CCIEs are hired by big corporations or nationwide Internet service providers (ISPs), and so their skills are not readily accessible to small and midsize businesses.
Progent is one of the few IT consulting providers that ensures that CCIEs stay accessible to support small and mid-size businesses. Also, Progent facilitates convenient access to a Cisco CCIE by telephone so you can get immediate assistance for complex network problems that are disrupting your business but are outside the comfort zone of your usual network maintenance personnel. Progent's CCIE consultants can connect to your system by utilizing sophisticated on-line troubleshooting tools to provide quick and economical analysis and remediation of critical system problems. To learn more information concerning Progent's expertise in Cisco infrastructure, refer to Cisco Technology Consulting Expertise.
Microsoft Certified Partner for Phone-based Expertise for Windows
Progent's Microsoft-certified online support professionals can deliver computer system repair and consulting assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your organization the expertise of support professionals who can help you with a wide variety of platform expertise such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 maintenance,
MS Exchange Server 2019 planning and configuration,
Microsoft Exchange 2016 migration, Microsoft Exchange 2013 configuration,
Exchange 2010 maintenance,
SharePoint Server 2016 migration and hybrid integration expertise,
SharePoint Server 2019 planning and configuration,
Microsoft Skype for Business integration support and Microsoft Lync maintenance, Forefront Threat Management Gateway management and ISA Server maintenance, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise,
SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online planning,
SBS Server 2011 support, and
Windows Essentials cloud integration.
Certified Network Security Experts
Progent offers you access to certified CISM, CISA and CISSP security engineers who offer a variety of system protection services to enhance the defenses of your UNIX/Linux, Sun Solaris, or macOS and OS X network against internal or external threats or help you to recover quickly from an assault. Security solutions available from Progent include: comprehensive security evaluation using tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Solar Winds and Hydra; efficient recuperation from virus and worm assaults; setting up firewalls; planning safe architectures for remote and mobile connectivity; securing your messaging system against spam and directory harvest attacks; and offering continual automated monitoring. To read more about Progent's security services for small and medium-size businesses, see Progent's Consulting Expertise for System Security.
Applications Services: Webinar Training, Development, Integration
Progent's Apple Mac technology consultants can support the creative facets of Mac environments by providing consulting services and education in imaging, sound, and video. Progent's consultants can provide help in a variety of Apple Mac programs including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Group offers in-depth engineering support and education in special application areas including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, programming, and training for Microsoft applications including CRM, Project, Microsoft Office Word, and MS Office Excel. To learn more information concerning Progent's consulting, custom programming, and training services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Group.
Call Center Outsourcing Options
Progent provides a variety of service offerings for Call Center assistance : UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Call Center Operations Consulting and Staffing.
Progent's Call Center Outsourcing Services are designed mainly for businesses who need the timely availability of a professional Help Desk but who have limited funds and internal support bandwidth. Progentís Virtual Help Desk is a seamless supplement to your existing Call Center resources. Progent can act as a main Help Desk for your organization, represent an escalation resource for the most challenging network problems, or be ready in overflow instances when your ordinary resources are too busy. Progent's Help Desk Call Center Consulting Services can aid you in building an effective new Call Center or enhancing your current one, evaluating or customizing Call Center application software to meet the particular requirements of your company, or adding supplemental personnel to operate remotely in conjunction with your internal Help Desk Call Center resources to handle high-demand scenarios like software migrations. To learn more concerning Progent's Call Center outsourcing, go to Progent's Help Desk Services.
Progent's Remote Service Technologies
Progent has developed a collection of optimized tools, evolved over many years of field experience, dedicated to allowing the most advanced quality of efficiency for delivering online technical support and troubleshooting for small and midsize business IT networks. Progent offers secure Virtual Private Network support for VPN gateways from a variety of leading vendors including Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN remote access permits the experts of Progent's Technical Response Center to connect to your network without violating network security.
Progent's highly evolved service reporting software includes thorough histories for all support provided to Progent's customers. Each active Progent staff consultant has the benefit of the specifics of services delivered to each client by any staff member. This history of trouble tickets and fixes is organized as a readily searchable proprietary knowledge base that enables Progent's online technical professionals to communicate their knowledge company-wide to make sure that the value of Progent's support services grows daily. Progent's certifications with key vendors such as Cisco and Microsoft make available additional vast support knowledge bases as well as to vendors' internal engineering personnel that allow Progent's remote consulting specialists to come up with the optimal resolutions quickly.
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Specialist Immediately
To find out how you can get in touch with a UNIX, Linux, Solaris, macOS or OS X consultant or a Certified CCIE for urgent remote engineering help in West Virginia, call 1-800-993-9400 or go to Urgent Online Network Help.