If your business IT network is in West Virginia you can now get quick phone-based access to a UNIX or CCIE-certified consultant to help with complex problems that threaten your network. Progent retains among the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts available remotely of any nationwide support firm in the U.S. Rates are affordable, billing is by the minute, sign-up is fast, and service is world class.
In case your West Virginia business is situated away from larger metropolitan areas like Charleston, Huntington, Morgantown, or Parkersburg, the availability of UNIX or Cisco CCIE engineers may be limited during a network crash. This could mean lost revenue for your business, upset clients, unproductive employees, and defocused executives. By utilizing Progent's online services, you can get in touch with a Premier consultant who can offer expertise when you need it to get your system running.
Since Progent charges for telephone-based help by the minute, your business owes just for technical help delivered. Progent asks for no startup fee. Some online consulting firms apply large minimum time requirements or bill for each quarter hour or more. Progent's small granularity and straightforward pricing policy do away with big tabs for fast repairs.
If your West Virginia company needs remote assistance for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's remote help, call 866-776-4368, or visit Contact Progent.
Why is Progent's Remote Support Program Unique?
Progent's seasoned staff of online support professionals possesses a broad array of world-class computer knowledge. This allows Progent's online service experts to deal successfully with the most challenging network trouble faster than is possible with ordinary third-party service organizations or with the internal support resources usually available to smaller businesses. Progent has developed the technology and skills to repair technical issues efficiently in a wide variety of computer configurations that feature combinations of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's customer testimonials.)
Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE engineers have earned professional credentials such as Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service experts also hold a variety of key Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional, CCVP, CCDA and CCDP.
In order to assist businesses who operate networks incorporating a combination of UNIX/Linux, macOS and OS X, and Microsoft Windows technology, Progent's remote support group offers the help of consultants with prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering company-wide security consulting, Progent provides phone-based contact with professionals who have been awarded the industry's top security credentials such as Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional specialists, and ISSAP engineers. The range of Progent's expertise combined with Progent's group approach to repairing technical problems allows trouble ticket escalation, if needed, to specialists with sufficient competence to resolve unusually intractable jobs. This speeds up remediation of serious problems, prevents network downtime, and minimizes maintenance bills.
For companies anywhere in West Virginia, Progent offers virtually instant online access to a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer for urgent support to troubleshoot network issues that are threatening business productivity but are outside the skill set of your ordinary IT support group. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-Certified consultants can connect to your network via advanced remote troubleshooting technologies that allow them to perform fast and affordable diagnosis and resolution of serious computer issues.
Troubleshooting Services Progent's Remote Support Experts Can Offer Your West Virginia Company
Progent's network consultants can offer advanced support for an extensive set of UNIX, Apple Mac, Cisco, and Microsoft technologies such as:
Remote Expertise for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X phone-based computer support team can assist West Virginia companies to maintain a comprehensive assortment of IT products and technologies that include network architecture, email support, security expertise for networks and company processes, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or macOS and OS X platforms, virtual server products for server economization and streamlined management, and moving from legacy systems to current solutions powered by updated versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Windows.
Progent's service professionals can provide remote troubleshooting for computers based on popular variants of the UNIX operating system including:
Apple macOS and OS X,
IBM AIX Open UNIX,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
SGI/Irix or mainstream Linux platforms including
Debian GNU/Linux and
Cisco Network Architecture and Security Technology
Progent is unmatched in the network support arena for offering fast and economical communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level networking professionals who are awarded this advanced credential only after strenuous testing administered by Cisco. In most cases Cisco CCIEs work for big enterprises or national ISPs, and as a result their expertise is not readily available to small and mid-size businesses.
Progent is one of the few IT support organizations that ensures that Cisco CCIEs are available to assist small and medium sized companies. In addition, Progent facilitates convenient communication with a CCIE by phone so that you can receive immediate assistance for complex system issues that are hurting your productivity but are outside the experience of your ordinary IT support providers. Progent's CCIE consultants can access your system by means of the latest remote support technology in order to perform rapid and economical diagnosis and resolution of serious network trouble.
CCIE Premier engineers from Progent can assist you to plan, configure, and maintain a converged business network that can simplify business processes, lower costs, and accelerate time to productivity. By combining Cisco integrated services routers expertise with Catalyst switches consulting services and Cisco wireless products integration assistance, Progent can dramatically improve the strategic value of your integrated network in West Virginia. To see more concerning Progent's support for Cisco network appliances, visit Cisco Network Engineering Services.
Microsoft Partner for Online Technical Support for MS Windows
Progent's Microsoft-certified online support experts offer network troubleshooting and consulting assistance for all Microsoft server products. Progent is a Microsoft Certified Partner and can provide your company the expertise of consulting engineers who can assist you with a broad variety of technology expertise such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 maintenance,
Microsoft Exchange Server 2016 planning and deployment, Exchange Server 2013 consulting,
Microsoft Exchange 2010 management,
SharePoint Server 2016 migration support,
SharePoint 2013 application development,
Microsoft Skype for Business integration support and Microsoft Lync maintenance, Forefront TMG administration and ISA Server migration, Microsoft SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server planning,
SBS Server consulting, and
Windows Essentials cloud integration.
Premier Network Security Consultants
Progent provides you access to expert CISM and ISSAP security professionals who can deliver a variety of security services that can bolster the defenses of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X network against assaults or help your business to recover quickly from an assault. Security solutions provided Progent include: comprehensive security evaluation utilizing utilities such as GFI LANguard, EEYE Vulnerability Scanner, and products from Metasploit and Netcat; fast recuperation from malicious assaults; integrating firewalls; establishing secure architectures for remote and mobile access; protecting your messaging system from viruses, spam and directory harvest attacks; and implementing round-the-clock automated monitoring. To find out more information about Progent's security expertise for small and medium-size companies, visit Progent's Professional Support for Network Security.
Business Applications Services: Training, Custom Programming, Troubleshooting
Progent's Apple Mac technology consultants can promote the creative facets of Macintosh environments by providing consulting services and education in imaging, sound, and video. Progent's consultants offer help in a variety of Mac programs including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Team can supply in-depth consulting support and training in special application fields such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, customization, and education for popular Microsoft business applications such as Microsoft CRM, MS Office Project, Word, and MS Excel. To read additional information about Progent's expertise, custom development, and education offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Services.
Help Desk Call Center Service and Outsourcing Options
Progent offers three support programs for Call Center assistance : UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Services, and Helpdesk Operations Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are intended primarily for businesses who need the immediate accessibility of an effective Call Center but who have relatively small budgets and IT management resources. Progentís Virtual Help Desk is a seamless extension of your current Help Desk team. Progent can act as a primary Call Center for your organization, represent an escalation resource for the most challenging technical problems, or be available in overflow instances when your ordinary resources are too busy. Progent's Call Center Consulting Services can assist you in establishing an effective new Help Desk Call Center or improving your current one, evaluating or programming Call Center software products to meet the special requirements of your company, or adding supplemental staff to work remotely in conjunction with your internal Call Center group to handle high-demand scenarios like software migrations.
Progent is a Microsoft-Certified Partner and has a large roster of Cisco-authorized network experts. Progent's Help Desk team of experienced UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals are ready to give your clients instant communication with a reliable support resource with years of experience in phone support and online repair service for small and medium-size business information systems. Progent's focus is on earning the Help Desk Call Center a respected reputation as a key contributor to company productivity, and Progent's mission is to fix rather than simply record problems. For additional information about Progent's Help Desk Call Center service and outsourcing, refer to Progent's Call Center Services.
Progent's Online Technical Support Technologies
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Expert Immediately
Progent's advanced customer support reporting application includes comprehensive documentation of all support provided to Progent's customers. Each authorized Progent team engineer has access to the details of support delivered to each client by any staff engineer. This database of trouble tickets and fixes is structured as a readily accessible proprietary knowledge base that permits Progent's online technical professionals to communicate their experiences with the whole team to ensure that the efficiency of Progent's technical support improves over time. Progent's certifications with key industry leaders including Cisco and Microsoft permit access to other vast support knowledge bases as well as to manufacturers' internal technical staff that enable Progent's online service specialists to arrive at the optimal solutions promptly.
To see how to ask a UNIX, Linux, Solaris, macOS or OS X engineer or a Certified CCIE for emergency phone-based consulting expertise in West Virginia, call 1-800-993-9400 or visit Urgent Online Network Help.