Microsoft Windows Server Help The integration requirements of Microsoft Windows Server technology demands an IT engineering group with hands-on experience and extensive knowledge in designing and building end-to-end business technology systems. Progent's veteran Microsoft-certified consultants, averaging over a decade of field experience with Microsoft technology integration, assures your company's success configuring Windows Servers so they optimally align with your long-term business goals. Progent can assist your West Virginia company with planning, installing, managing, and troubleshooting Windows Server-based environments that maximize the business impact of your information system.

Progent has assembled a seasoned team of Microsoft MCSE-certified service professionals with the skills to assist your business to repair Windows Server issues immediately via Progent's Call Center. This can lower service costs and minimize network downtime by applying Progent's time-tested remote troubleshooting processes. Progent has delivered remote service to small and medium-size companies in every state in the U.S and in many regions across the globe. (Visit Progent's client commendations).

Progent's Cisco CCIE network engineers have the skill to help with tough infrastructure problems that impact Windows Server performance. Progent's team of Cisco CCIE network infrastructure experts is among the biggest ever organized to provide urgent Cisco CCIE remote assistance to small businesses.

Progent's CISSP and GIAC certified security experts can help your company to defend against or clean up after assaults. Progent's security specialists can provide a thorough security audit of your network protection and can propose improvements to your security architecture and processes to protect your information environment.

Progent's Windows Server support and maintenance specialists can assist you to plan and implement efficient upgrades from out-of-date environments to an up-to-date Microsoft technology. Also, Progent can provide 24x7 network monitoring to ensure your company's network and application servers stay up and running, and Call Center Support or Co-managed Help Desk Services for rapidly escalating server problems to certified experts. Progent can help your company you to plan, deploy and administer Windows Server environments that incorporate local and cloud infrastructure. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions.)

Microsoft Windows Server platforms serviced by Progent's consultants include:

Microsoft Windows Server 2019 Migration Support
Windows Server 2019 delivers significant enhancements in capacity, performance, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and container support. Headline improvements incorporated in Windows Server 2019 include Windows Admin Center for centralizing administration across on-premises and cloud-based environments, container networking with Kubernetes, Cluster Sets for creating and managing massive failover clusters, and Storage Migration Service for streamlining the migration from legacy Windows servers. Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to plan and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid deployment model

Microsoft Windows Server 2016 Migration Support and Cloud Integration Consulting
Progent's Microsoft-certified IT consultants offer Windows Server 2016 migration consulting to assist businesses of any size to plan and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can assist your company to evaluate the value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to take advantage of the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain failover clusters. Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to plan and deploy a disaster recovery solution based on Microsoft's most advanced Failover Clustering technology.

Microsoft Windows Server 2012 R2 Planning and Deployment
Windows Server 2012 R2 is based the successful technology of Windows Server 2012 and incorporates additional features that help cut operational costs, deliver more availability, slash storage system storage expense and increase storage throughput, and make it more convenient for mobile workers and telecommuters to run business-critical applications. Progent's Windows Server 2012 R2 experts can help you to assess the potential value of Windows Server 2012 R2 for your organization, plan and carry out test and production installations, develop a sensible Cloud computing plan, train your network support team, assess and refine your security profile, optimize your connectivity architecture, and provide disaster recovery and business continuity planning expertise.

Microsoft Windows 2012 Server Design and Configuration
Windows Server 2012 is the first cloud-optimized version of Windows Server. Progent's Microsoft-certified consultants can assist you to assess the benefits of Microsoft Windows Server 2012 for your organization, create test systems and rollout strategies, optimize your network infrastructure for local, multi-location, cloud-based, and partial-cloud datacenters, train your IT management, staff, create a corporate-wide security plan, automate IT administration, and help with application development. Learn additional details about Progent's Windows 2012 Server migration and integration consulting services.

Microsoft Windows 2008 Server R2 Integration Support
Windows Server 2008 R2 offers outstanding levels of speed, protection, availability, extensibility, and flexibility that improve productivity of on-site, remote, and mobile users. Progent's Microsoft-certified professionals can deliver affordable remote engineering, technical support, and education services to assist you to plan, execute, and maintain Windows Server 2008 R2 to add significant business value to your information system. Find out more details about Progent's Windows 2008 Server R2 consulting services.

Microsoft Windows Server 2008 Consulting Services
Windows Server 2008 offers the many benefits of prior releases of Microsoft Windows Server and introduces powerful enhancements like virtualization, advanced web technology, better security, and easier management. Progent can help your business to manage Microsoft Windows 2008 Server or upgrade to Windows Server 2008 R2 with SP1 to bolster the dependability, security, performance, and functionality of your IT system while reducing support expenses and management distraction. Learn more information concerning Progent's Windows 2008 consulting services.

Microsoft Windows 2003 Integration Service
Microsoft's Windows Server 2003 OS remains popular because it provides a dependable, world-class computing environment that brings significant improvements compared to its forerunner, Microsoft Windows 2K Server. These features improve upon the basic robustness, fault-tolerance, expandability, and protection incorporated in Windows 2K Server, which made Microsoft Windows 2003 a benchmark for speed, reliability, and security. Find out additional information concerning Progent's Microsoft Windows 2003 consulting services.

Windows 2000 Consulting and Migration Services
Microsoft Windows Server 2K builds on the power of Microsoft Windows NT's revolutionary design principles, integrating standards-based directory, application, communications, and other key services with robustness, efficient management, and compatibility with advanced networking products to provide a tested platform for integrating your business processes with the Internet. Progent's Microsoft MCSE premier consulting experts can assist your company to maintain IT environments that feature Microsoft Windows 2000 Servers or assist you in moving to newer versions of Windows servers. Learn additional details concerning Progent's Windows Server 2K integration and upgrade services.

Windows Server Upgrade Consulting
Progent's Microsoft-certified consulting experts can help your organization to transition from any Microsoft Windows Server system or legacy OS to the latest edition of Microsoft Windows Server. Progent can assist you in every facet of your upgrade or migration. Progent offers as-needed consulting expertise to help you through the most complex phases of your transition, or Progent can provide full project management services to ensure you follow leading practices in designing and deployment and eliminate the need for costly backtracking. Whatever way you use Progent's consulting services, you will be able to take advantage of Progent's in-depth expertise to receive the highest possible business benefit from your Windows Server deployment. Find out more details about Progent's Microsoft Windows Server 2016 Upgrade and Migration Consulting.

If you wish to ask Progent concerning technical expertise for Microsoft Windows Server networking in West Virginia, phone 1-800-993-9400 or refer to Contact Progent.

Progent's Professional Support Services for Microsoft-powered Technology
For businesses of all sizes in the state of West Virginia, Progent's Microsoft-certified experts offer low-cost online network assistance and professional consulting services for the entire array of Microsoft .NET servers. Progent can deliver Windows Server 2019 migration expertise, Windows Server 2016 hybrid cloud integration, Windows 2012 R2 Server planning and deployment help, Windows Server 2008 expertise, and Microsoft Windows 2003 Server upgrade help. Progent's planning, installation, optimization, and support services include system architecture, configuration, and administration help for project management and documentation, local and remote technical support and system repair, Help Desk Call Center Support, comprehensive security consulting, IT outsourcing, and ProSight Virtual Hosting solutions.

Progent's System Center 2016 consultants include System Center 2016 Operations Manager experts, System Center 2016 Configuration Manager consultants and System Center 2016 Virtual Machine Manager (SCVMM 2016) hybrid cloud management consultants who can help you to design and implement Microsoft's solution for unified management of hybrid cloud networks that incorporate physical datacenters and cloud infrastructure and services.

Progent in addition offers a broad range of remote PC desktop support services including Windows 10 migration support, Microsoft Windows 8.1 integration, Microsoft Windows 7 technical support, moving to 64-bit computing, preparing for to 64-bit computing, configuring Microsoft Office 365, and streamlining desktop configuration.

If your West Virginia company needs urgent online help from a certified network expert, visit Progent's Urgent Online Technical Support.

Read additional information concerning Progent's Microsoft-Certified Technology Expertise.

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An index of content::

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Progent's Cisco-Premier network management consultants can assist you to use Cisco's network management tools alongside a variety of powerful third-party applications to build a complete network management strategy in order to keep your network running reliably, fully utilize limited resources, guard your data, recover rapidly from device breakdown or deliberate attacks, and enable you to expand or repurpose valuable resources sensibly and economically as your business grows.

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Cisco's security and remote connectivity technology for small to mid-size businesses represent a full array of manageable security products to let you safeguard your wired and wireless information system. Cisco's VPN product family includes switches, firewalls, intrusion detection systems, and VPN solutions. Progent's professional staff of consultants includes field-proven specialists with Cisco Certified Internetwork Expert and CCNP qualifications who can assist your organization to select Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that fit best with your business goals.

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Progent's Microsoft-certified engineers can help you plan, document, carry out, manage, and troubleshoot a network-wide move to 64-bit server and client OS software and applications. Progent can help you test your 64-bit environment to make sure it handles all of the key 32-bit applications that you intend to retain as well as the latest 64-bit editions of applications you wish to run.

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Progent’s high availability system experts provide reliability consulting, disaster recovery planning, network load balancing, high-availability interoffice connectivity, fault-tolerant Internet architecture design, high-availability data center consulting, and other high-availability operations services to show your organization integrate a 24x7 network for mission-critical applications. Progent has the background to design affordable, non-stop networks by deploying the evolving suite of Windows Cluster servers including Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Exchange Cluster. Progent’s Microsoft and Cisco authorized engineers can help you design a high-availability mutli-location network with a completely mirrored Internet connection and intelligent network load balancing.

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Cisco's Firepower NGFWs Firewalls provide a major performance boost compared to Cisco's popular ASA 5500-X security appliances and include centralized management of advanced security capabilities like application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help your organization to design and execute a smooth upgrade to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's subscription-based security services to create and centrally manage IT environments that include local offices, data centers, and cloud resources.

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Progent's Cisco-certified wireless networking consultants can provide online and on-premises consulting and troubleshooting services to help your organization to plan, install, administer, optimize, and debug wireless networks that utilize Cisco's Meraki APs. Progent's experts can also assist you to design and deploy hybrid networks that combine on-premises and cloud-based resources and that provide easy access, advanced protection, streamlined management, and dependable performance for all your mobile and desktop endpoints.

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For enterprise project management assistance, Progent offers the services of senior IT professionals with decades of background in IT management, program development, and process design for organizations from Big 4 companies to dot-com startups to government agencies. These proven IT managers offer project management expertise to assist enterprise customers adhere to leading practices to ensure that development or deployment projects are successfully completed on time and on budget.

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Progent's disaster recovery support and business continuity engineers can show you how to create a disaster recovery strategy in case of an IT system disaster. Progent can show you how to develop a comprehensive disaster recovery plan that includes scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified engineers can also help you create an affordable, fault-tolerant system architecture that addresses availability issues covering a wide range of network technologies and procedures.

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Technical Support Symantec VPN
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Progent's Symantec experts can help you support legacy Symantec firewall and VPN products including the Symantec Raptor and Symantec VelociRaptor family or help you migrate to more recent firewall technology. Progent can also enable you to design and implement a complete security plan that can include firewall and VPN appliances and software, managed security and virus defense services, system monitoring products, and formal policies and enforcement procedures. Progent has the skill to be your single resource for continuing technical support, administration, training, and security expertise.

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Progent can assist your organization to utilize Cisco's infrastructure technology to build a solid basis for your onsite, private cloud, or hybrid-cloud data center and streamline operations in key areas such as resource utilization, security and compliance, versatility, reliability, and disaster recovery.

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Immediate Security Consultancies Juniper SA2500 SSL VPN
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SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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Microsoft Expert Exchange 2000 Upgrade Migration
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Progent is one of the most experienced IT consulting firms for integrating email solutions based on Exchange 2000 Server. Progent specializes in helping small and mid-size businesses get the full advantages of Microsoft Exchange 2000 for common scenarios including updating from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 support.

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Progent's Cisco-certified CCIE network infrastructure experts can help you to configure, manage, upgrade and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco IP phone expertise, and CUCM/CallManager software expertise.

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Progent's Standard Help Desk Services offer a complete solution that manages all aspects of remote desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and management reports. Help Desk services are provided at a significant discount from Progent's regular desktop service rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to resolve complex problems.

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CCIE Certified Telepresence IT Services
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Progent's Cisco-certified VoIP phone and video IP phone consultants can help you to configure, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent offers expertise for all models of Cisco's IP phones from legacy VoIP products to the latest media phones. Progent's consultants can also assist you to integrate your IP phones with Cisco Unified CM, formerly named CallManager, or with Cisco Unified Communications Manager Express to create a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified Communications Manager apps like Cisco Unified CM IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact solution. Progent can deliver expertise with any facet of Cisco VoIP Phone integration including designing dial plans, configuring SIP trunking, deploying ISR routers with CUBE VoIP networking support, and creating UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.

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Systems Management Server 2003 offers added functionality for change and configuration management of Windows-based systems through SMS Feature Packs. Feature Packs reduce the net operational expense of managing and deploying software by making it simpler to copy system images, control mobile devices, and operate management utilities. In addition to alerting you about ways to save management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to plan and implement IT tasks involving areas that Feature Packs are designed to streamline. Progent's adoption and update services can lower spending and reduce business disruption as you transition to new operating systems and applications. Progent's wireless engineers can help you define efficient processes and policies to manage handheld computers and smart mobile phones so your mobile workforce remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to develop a security strategy that incorporates policies, processes and technologies to keep your IT network safe.

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ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, find and safeguard information about your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted about impending expirations of SSL certificates or domains. By cleaning up and managing your IT documentation, you can save as much as half of time spent searching for critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you’re planning enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need as soon as you need it.

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Microsoft Small Business Server is a low-cost suite of server products that provides the basis for a feature-rich but easy-to-manage information. The integration requirements of the Microsoft .NET components included with Microsoft Small Business Server calls for a network consultant with real-world background and broad experience in planning and implementing cohesive and comprehensive business technology solutions. Progent's Microsoft-certified consultants have broad experience with the technologies incorporated in SBS 2011 and SBS 2008. This experience assures you success in deploying, managing, and troubleshooting network environments based on the Microsoft SBS suite of servers and applications.

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Microsoft has made a strong effort to enable seamless hybrid ecosystems that integrate Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have specific Exchange mailboxes located at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any facet of designing, integrating and debugging your hybrid Office 365/Exchange network. Progent's Exchange specialists can provide as-needed expertise to help you through stubborn technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is successfully completed on schedule and on budget.

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Progent provides nationwide remote technical support and troubleshooting services for companies who run environments powered by versions of Linux or whose IT systems include a combination of Linux platforms/Linux and Microsoft Windows products. Remote network consulting offers maximum return for your IT budget by protecting client productivity and limiting the hours charged for computer repair services. Sophisticated remote support technology and experienced service specialists and engineers combine to enable Progent to solve the majority of IT problems without wasting time and expense by traveling to your site. In most of cases your IT problems can be dealt with by telephone or through a combination of telephone support and remote access. Progent can offer the services of Cisco CCIE infrastructure engineers and CISSP and ISSAP certified security specialists to assist with the most challenging system issues.

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For businesses with a mix of Apple Mac and Windows computers, there exist two popular solutions for running Microsoft Windows-only software on an Apple Mac: remote access to a physical Windows computer or local simulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac allows you to connect a Mac to a remote Windows-based computer to run Windows programs and share system resources. Virtual PC for Apple Mac simulates Microsoft Windows on a Mac system so that you are able to run Microsoft Windows software directly. Progent's Mac technology consultants can help you to maintain these solutions for using Microsoft Windows programs on your Macs and can also help you to assess and configure other solutions for Windows platform emulation.

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Years of background with Microsoft's email products has made Progent one of the most knowledgeable IT consulting companies in California for integrating email solutions powered by Microsoft Exchange Server 2000. Progent is skilled in helping small companies derive all the advantages of Microsoft Exchange Server under typical scenarios such as upgrading from Exchange 5.5, migration from an ISP-provided or POP3 mail system, and outsourcing your Microsoft Exchange Server administration.

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Progent can help you to evaluate the wealth of subscription options available with Office 365 and configure your information network with Office 365 in a way that delivers top business value. Progent offers expertise with multi-platform networks that include Windows, macOS, and Linux operating systems. Progent can also help your business to create and maintain hybrid networks that transparently combine local and cloud-based resources.

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MS Communications Server provides IM and Real Presence in an extensible, world-class solution featuring enhanced protection, transparent integration with additional Microsoft software, an extendable, industry-standard development platform, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server allows cost savings and elevated operational efficiencies, increased worker productivity, and better IP protection. Microsoft Office Communications Server 2007 has been replaced by Lync Server, which in turn has been replaced by Skype for Business. Progent's certified IM and Presence consultants can provide online and on-premises support and mediation help for your Office Communications Server deployment and can help your organization to assess the costs and benefits of migrating to Skype for Business. Progent can also help you to plan and carry out a smooth upgrade that will add business value to your information network

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Microsoft Office for Mac allows Mac users to receive the benefits of the world's most popular office productivity programs. Progent's Apple-certified Mac consultants can help you configure Microsoft Office for Macintosh on a multi-vendor network that incorporates Apple OS X and Windows platforms so that Macintosh users can access the new capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with co-workers who use Windows. Progent's consultants have expertise with both Mac and Windows platforms and can provide service for environments that combine Apple Macintosh with Windows computers with complete resource sharing, or networks which carefully restrict collaboration between Mac and Windows users.

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Progent's Microsoft-certified experts can deliver a variety of technical services to help companies of any size to install, manage, and troubleshoot IT systems that include desktops, laptops, tablets, or Windows phones powered by Windows 8.1. For enterprises, Progent's experienced project management consultants can assist to design and configure testing environments to assess Microsoft Windows 8.1 and develop and manage Windows 8.1 deployment plans following leading practices.

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Even if your company has a minimal network support staff and a limited technology budget, your information network can still feature the same high reliability and performance that once required a large internal service group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-premier network professionals, the most recent system management products for 24x7 monitoring and alerts, and economical support packages such as a help desk call center to keep your vital business applications and servers operating.

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Services Remote Server Management Cards
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Remote server management cards give IT managers full control over a server without the need for a personal presence. Using these management cards, all console screen information plus keyboard and mouse operations are transferred to a remote session to a support expert who can be situated anywhere in the world. Progent's Microsoft and Cisco certified engineers can assist you to design, implement, and manage a fault-tolerant company network that includes remote server management cards and Progent can utilize these remote server management cards to provide efficient remote technical help. Progent is familiar with a number of remote management cards such as Aten IP9001 remote management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon remote management cards.

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Cisco RADIUS Security Support Services
VPN Online Support

Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size company integrate and support Cisco’s security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to administer and provide the flexibility to evolve with your changing business requirements. Progent’s Cisco-Premier network experts are familiar with Cisco’s comprehensive family of hardware and software aimed at eliminating information theft, virus and worm outbreaks, Denial of Service attacks, and other threats to your information system. Progent can help you integrate Cisco technology to achieve secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized client access control framework for user certification, permissions, and accounting from an easy-to-use Web interface.

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Network Health Review Consulting Services
ProSight Remote Network Infrastructure Monitoring Consult

Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size organizations to get an objective evaluation of the health of their network. Powered by a selection of the leading remote monitoring and management tools in the industry, and supervised by Progent's certified group of information technology experts, ProSight Network Audits show you how closely the deployment of your essential network assets adhere to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI like a cleaner and safer AD environment. Both versions also provide the long-term benefits of advanced remote network monitoring and management (RMM) technology. These advantages can include simpler management, improved compliance with government and industry security regulations, more efficient utilization of IT resources, quicker problem resolution, more reliable backup and recovery, and increased uptime.

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24x7 iPhone ActiveSync Help and Support
iPhone and Dynamics CRM integration Specialist

Progent can provide cost-effective online consulting to help your business to design, configure, and fix any aspect of your iPhone and Windows integration solution and is available for short-term tasks to help you get past specific technical roadblocks or major engagements to help you finish business-critical projects on time and within budget. Progent has expertise in on-premises, cloud-based, or hybrid environments and can help you create or maintain a resilient, protected and scalable network infrastructure that aligns with your mode of computing. Progent can also provide remote and onsite training for individuals or groups to help manage and use your iOS devices in a secure, team-oriented ecosystem that optimizes the business value of your IT network.

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Support and Help Windows 2000 Server
Microsoft Windows 2000 Support Services

Progent's Microsoft-certified Windows 2000 Server consultants can provide computer support and IT consulting services for the entire line of Microsoft .NET Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Windows Server 2000 integration, optimization, and troubleshooting offerings include network design, deployment, documentation, on-site and remote support, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.

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Progent's Microsoft Certified professionals can provide world-class support for corporate-wide deployments of Microsoft Exchange Server. Progent's consultants can help you prepare for multi-location Exchange Server rollouts or updates and can supply onsite personnel to help large companies with deployments of Microsoft Exchange in the or any area served by Progent's engineers.

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Integration Risk Monitoring
Support and Integration Risk Mitigation

Progent's disaster recovery planning and business continuity professionals can help you create a disaster recovery strategy to prepare for an IT network catastrophe. Progent can show you how to create a comprehensive disaster recovery strategy that incorporates scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized professionals can also show you how to build an affordable, fault-tolerant system solution that addresses reliability issues involving a broad range of infrastructure technologies and processes.

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Expert Microsoft Certified Exchange 2003 to Exchange 2010 Upgrade Technology Professional

Progent's Microsoft-certified network engineers can help your organization to determine the value of Microsoft Exchange 2010 for your company and can assist you to design and carry out an efficient upgrade to Exchange 2010 from Exchange Server 2003 or Microsoft Exchange 2007 that will provide fast ROI by increasing your workers' efficiency, lowering the expense of hardware and service, simplifying management, and integrating your vital communications platforms.

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Knowledge Transfer Specialists
IT Training Engineer

Progent practices knowledge transfer from Progent's support experts to clients. By teaching clients to handle technical issues that are within their scope, Progent can focus on delivering hard-to-find services where Progent faces little competition. Small businesses who utilize familiar freelance consultants or who employ in-house IT staffs benefit when Progent passes on information about new technology and proven methodologies to make their networks more robust, protected, and productive.

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WLAN Site Survey Help and Support

Progent’s Wireless Site Survey assists you to design and install a Wi-Fi wireless network adapted to your facilities, providing your business a wireless solution that has the coverage, speed, load-handling capability, Quality of Service, security, and roaming capability your company needs. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more comprehensive on-premises service.

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Microsoft Lync Server 2013 Specialists

Microsoft Lync 2013, now called Skype for Business, enables businesses of any size to create a manageable and protected communications environment that permits the modern BYOD computing model with instant messaging (IM), presence, web conferencing with app sharing, as well as IP-based and PSTN telephony across a wide range of desktop and handheld devices. Progent's Microsoft-certified Lync 2013 consultants and system integrators can assist your company to evaluate the advantages of Lync Server 2013, design an in-house, cloud-resident (via Microsoft Lync Online) or hybrid model suitable for your current and future goals, implement Lync 2013 so as to speed up your return on investment, and deliver live online and onsite training to your management team and users. Progent has in-depth expertise in key components of a Lync 2013 solution including Windows Server, SQL Server and Exchange Server, and Progent can assist you to integrate Lync 2013 with popular Microsoft Office and Office 365 apps such as Outlook and PowerPoint.

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Systems Management Server Computer Consulting

Microsoft Systems Management Server 2003 offers extra capability for change and configuration management of Windows-powered networks via introducing Feature Packs. Feature Packs lower the net operational costs of managing and configuring software by making it easier to install system images, manage mobile computers, and operate management utilities. In addition to advising you about ways to cut management costs by installing SMS 2003 Feature Packs, Progent's consulting experts can help you plan and perform IT tasks that cover processes that Feature Packs are intended to streamline. Progent's migration and update services can lower spending and reduce business disruption as you move to new operating systems and applications. Progent's wireless engineers can show you how to define sensible procedures and standards to manage handheld computers and intelligent mobile communication devices so your mobile workforce remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you develop a security plan that includes policies, procedures and technologies to keep your IT network protected.

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For small companies considering Progent's network support outsourcing, design expertise, or technical support services, phone 800-993-9400 or e-mail information@progent.com.

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Linux Network Monitoring, Nagios and MRTG Consulting Services

Nagios and MRTG are powerful, free monitoring utilities that run with the Linux OS and can be used to analyze UNIX networks, Windows networks, or mixed-OS situations where Linux and Microsoft Windows run side by side. The Nagios monitor allows system support engineers to monitor network services such as POP3, HTTP, SSH, and NNTP. Multi Router Traffic Grapher lets you graph the bandwidth through SNMP-enabled network devices including servers, routers, and switches. Progent's system monitoring experts can assist you to utilize both these tools to tune and repair your computer network.

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Microsoft allows you to create transparent hybrid environments that combine Office 365 Exchange Online and local Exchange systems. This allows you to have specific mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist you with any phase of designing, integrating and debugging your hybrid Exchange solution. Progent's Exchange consultants can deliver as-needed expertise to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is carried out on schedule and within budget.

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In performing consulting tasks for corporate customers, Progent uses a phased approach driven by defined milestones in order to meet budgetary, scheduling and engineering goals while minimizing business disruption. Progent's Enterprise Services Methodology follows accepted project management procedures based on the leading practices described by the Microsoft MSF methodology which specifies requirements definition, design recommendations, test models, design adjustments, and expert deployment. All facets are documented to provide a comprehensive description of IT services performed and to assist in ongoing network support.

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Progent's Linux support experts offer small companies and developers assistance with managing and maintaining Linux systems that coexist with Microsoft-based networks. Progent offers your organization contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This wide array of expertise provides you with an easy single consulting firm to help you build and maintain a secure and robust cross-platform connectivity and communications environment that supports Linux and Microsoft coexistence by combining Microsoft Windows with leading Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

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Progent's Linux support services provide small businesses and software developers support for administering and supporting Linux systems that operate with Microsoft-based networks. Progent offers your organization access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad array of expertise offers you a convenient single source to help you create and maintain a protected and reliable mixed-platform connectivity and communications environment that supports Linux and Microsoft interoperability by integrating Microsoft Windows with major Linux variations including RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.

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Progent offers economical online consulting services for all releases of Microsoft Access including Access desktop and Access Web App and offers advanced help for Access application development, database conversion, performance tuning, report design, and maintenance. Progent also can provide custom online training for Access programming and DBA services.

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Dynamics GP System Upgrade Consultant Services
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Progent's consultants have delivered support for Dynamics GP and Great Plains software for almost 20 years and Progent has provided system integration, customization, training, and troubleshooting since the platform's debut. Progent can provide high-level expertise for updating out of date Dynamics GP/Great Plains deployments. Progent can assist your business to design, test, and carry out a cost-effective migration from a a legacy release of GP to the current release of Microsoft Dynamics GP.

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If your company is developing UNIX or Linux software in an environment that has MS Windows-based servers, desktops, and office productivity products, Progent offers comprehensive IT outsourcing that allows you to focus on your area of high-value know-how while avoiding the continual distraction of managing your company information system. By using smart server monitoring and by delivering remote and on-site support when your company needs it, Progent offers an affordable solution for maintaining an IT system that features excellent reliability, security, and performance. Progent's Linux developer support offerings include full-service network support outsourcing, virtual infrastructure, online and in-person service and troubleshooting, network monitoring services, and Helpdesk services.

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Private Clouds for Small Businesses Consult
ProSight VM Hosting Consultant

Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small or mid-size company's servers in a solution that gives the highest level of availability and expandability and is also simple to migrate to another host. ProSight Virtual Hosting and management services are built upon mature virtualization technologies that enable small and midsize companies with mixed- platform IT systems to save significantly on the costs of capital investments, system maintenance, and network administration while achieving enterprise-class reliability and an unmatched level of vendor flexibility.

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Progent's Microsoft-certified professionals can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, create test systems and migration strategies, optimize your network for local, multi-location, cloud-based, and hybrid environments, train your IT management staff, create a corporate-wide security plan, streamline IT administration, help with application development, and generate and validate a DR/BC plan.

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Private Cloud Hosting for Virtual Data Centers Specialist
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Progent's ProSight Virtual Hosting service combines advanced virtual server architecture, a state-of-the-art data center facility, and the support expertise of Progent's Microsoft-certified consulting team to provide small companies with a complete IT outsourcing solution that enhances network availability and protection, reduces management distraction, and saves money. With Private Cloud Hosting, a small or midsize company can have all of its operating system platforms and critical business application servers supported within a secure and reliable data center on a high-performance, non-stop virtual server configured and supported by Progent's network support professionals.

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Modern Network Security Setup and Support
ProSight Enhanced Security Protection Consulting Services

Progent's ProSight Enhanced Security Protection services offer economical multi-layer protection for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP provides firewall protection, penetration alerts, device management, and web filtering via leading-edge tools incorporated within one agent accessible from a single console. Progent's security and virtualization experts can assist you to design and implement a ProSight ESP deployment that addresses your organization's specific requirements and that helps you demonstrate compliance with government and industry information security regulations. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for immediate action. Progent's consultants can also help you to set up and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack such as ransomware.

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Progent's certified consultants offers remote and onsite support services to help you to administer, support, and troubleshoot PCs based on Microsoft Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, data and identity protection, disaster recovery, online access, smartphone and tablet management, wireless configuration, and 24x7 network monitoring.

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Progent’s IT outsourcing services for small companies feature planning Server 2003, Microsoft .NET Server, and BackOffice environments, managing migrations XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk services, remote and in-person troubleshooting, resolving chronic integration issues, and creating a comprehensive security plan. Progent can help you maximize network reliability and throughput with fault-tolerant technologies, redundant network architecture, and proactive server monitoring. Progent also provides special project assistance for major upgrades and can assist with needs definition, resource identification, bill of materials development, sourcing qualification, procurement logistics, and complete documentation. Progent’s IT outsourcing service also features education for office productivity software such as Microsoft Office.

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Progent's seasoned group of IT consultants and application experts have extensive background providing online and on-premises assistance for businesses of all sizes who need to integrate Android phones into their IT networks so that mobile clients can work together while on the go. Progent has the breadth of skills to solve network issues that span numerous manufacturers and that entail a mix of legacy and current information technology. Progent offers affordable online technical support to assist you with any stage of designing, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can deliver as-needed technical support to assist you to resolve especially challenging IT problems, or Progent can provide outsourced or co-sourced project management services to ensure that you complete strategic IT initiatives on time and on budget. Progent can help with local, cloud-based, or hybrid network environments and can provide support for all major operating systems, applications, management tools and network infrastructure. Progent also can provide specialized group or individual training sessions to show you how to manage and operate Android phones securely and productively.

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Microsoft Virtual Server 2005, hosted on the Microsoft Windows Server 2003 platform and powered by software first developed by Connectix, provides the power needed to accomplish hardware reduction, software upgrade, and server isolation projects via virtualization technology in an enterprise-class computing network with high expandability, manageability, and availability. Microsoft has aimed Virtual Server 2005 at businesses who want to improve operational efficiency in application development and testing, migration from legacy mission-critical applications, and hardware consolidation. Progent's professional Virtual Server consultants can assist your IT staff to evaluate and deploy Microsoft Virtual Server 2005.

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Consulting Services SQL Server 2012 Security
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Progent can provide the support of certified consultants and seasoned software developers, database administrators, project managers, Cisco-certified network architects, business continuity planning specialists, and certified data security professionals to assist your business to evaluate the potential advantages of SQL Server 2012 for your organization, set up test environments at your datacenter or at Progent's lab, design and carry out a smooth transition to SQL Server 2012 from previous versions of SQL Server or from legacy database platforms, and configure a cost-effective and secure network infrastructure that lets you realize the full business benefit of Microsoft SQL Server 2012.

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Progent's Microsoft-certified consulting experts can help businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an earlier release of Microsoft Windows. Online and on-premises evaluation and upgrade services for Microsoft Windows 10 provided by Progent's consultants include Return on Investment estimates, project supervision, application and driver compatibility testing, test lab systems, virtualization architecture, Cloud integration, mobile management, telecommuter access, data and identity security, streamlined provisioning and management, network optimization, Wi-Fi support, business continuity planning, webinar training for IT support staff and users, and ongoing consulting support.

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wireless IP phone upgrades Online Troubleshooting

Cisco's wireless IP phones are hardened wireless handsets intended for workers who are mobile within office, hospitality, health-care or other environments where IT management wants portable phones that offer more administrative control, security and ruggedness than is possible with the BYOD style of mobile communications. Integration of Cisco's wireless IP phones typically requires that you configure and optimize numerous components of your wireless environment such as wireless access points, routers, wireless LAN controllers, and management tools. Progent's Cisco-certified consultants offer online and on-premises assistance to help you create and administer a Cisco wireless VoIP phone deployment by delivering integration services that range from debugging the configuration of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing for updating the wireless architecture of an entire campus.

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Solaris Remote Consult
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Progent offers national urgent help and consulting services for businesses that operate UNIX, Linux, or Solaris environments or whose IT systems feature a mix of UNIX/Linux and Microsoft technology. Remote technical support provides maximum leverage for your information technology dollar by protecting user productivity and limiting the hours charged for network analysis and repair. Sophisticated remote support tools and experienced service specialists and engineers combine to enable Progent to handle most network problems without wasting time and money by traveling to your site. In most of cases your IT issues can be dealt with by telephone or via a combination of telephone help and online network analysis. Progent can make available Cisco certified CCIE infrastructure experts and CISA and CISM certified security professionals to help you with the most difficult system issues.

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ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, find and safeguard data about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your network documentation, you can eliminate up to 50% of the time wasted searching for critical information about your IT network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you’re planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require the instant you need it.

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Solaris Upgrade
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Progent can assist your business to design and execute a smooth migration from a Sun Solaris-powered IT environment to a network powered by MS Windows and capable of running Microsoft's popular office productivity software, commercial applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco consultants and software development specialists can help you preserve your data and minimize business disruption by developing an effective migration strategy that protects your existing assets in Solaris application and infrastructure. UNIX-to-Windows migration support services offered by Progent include analysis of current infrastructure, migration planning and validation, Microsoft Exchange migration expertise, data and application porting, and processor and mass storage migration and consolidation.

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Progent’s Technical Response Center (TRC) offers national extended hours remote support for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers offer after-hours telephone help and online direct network connection to isolate and resolve network problems quickly and economically. The scope of IT expertise available from Progent's staff of nationwide service professionals allows Progent to escalate even the toughest problems to competent experts as needed. For urgent problems, the Technical Response Center endeavors to answer your call for support within one hour.

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MS Office Communications Server delivers Instant Messaging and presence in an extensible, world-class package featuring advanced security, seamless integration with additional Microsoft software, an extendable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can benefit from lower costs and elevated business efficiencies, enhanced individual productivity, and stronger intellectual property protection with this simple-to-administer, highly available solution. Effective deployments of Microsoft Office Communications Server call for careful planning and thought prior to roll out. Progent's Microsoft-authorized consultants can provide the skill necessary to realize all the advantages of Office Communications Server across your entire corporation.

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Progent's Microsoft-certified consultants provide technical support and IT consulting expertise for Microsoft Exchange 2003 Server, Windows Server 2003, and for the complete family of Microsoft Servers. Progent's migration, configuration, management, and troubleshooting expertise for Exchange Server 2003 include system design, installation, documentation, onsite and remote troubleshooting, Help Desk outsourcing, certified security evaluation, and comprehensive IT outsourcing.

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Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable remote and onsite consulting, application development, and troubleshooting services for businesses of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from legacy releases of SharePoint. Progent can assist you design and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud resources into a seamless intranet solution.

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Office 365 is Microsoft's growing family of client productivity programs and cloud services available on a subscription basis. Office 365 applications and cloud services are available in a variety of subscription plans targeted at markets from students and home offices to enterprises. Progent can provide quick and affordable online access to specialists with expertise in Microsoft, macOS, iOS, and Google Android platforms. Progent can assist your business to evaluate the many subscription plans available with Office 365 and integrate your information network with Office 365 so you realize top business value. Progent supports multi-platform environments that include Windows, macOS, and Linux software. Progent can also assist your business to build and maintain hybrid solutions that seamlessly integrate on-premises and cloud resources.

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Progent's Microsoft-certified consultants have more than a decade of experience designing, deploying, enhancing and repairing SCOM solutions and can provide organizations of any size expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience needed to monitor your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent can also assist you to install and set up SCOM 2012 management packs based on leading practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. Also, Progent can deliver fast remote or onsite technical support to help you to remediate critical problems uncovered by SCOM 2012.

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Progent’s IT outsourcing packages provide budget-friendly network consulting for medium-size corporations. Whether it involves designing system architecture, setting up an in-house Help Desk or using an outside one, rolling out a new email system, monitoring your network, or developing an on-line business solution, outsourcing your IT technical services can smooth out expenses and eliminate uncertainties, permitting network service expenses to increase in a more moderate and manageable fashion than is feasible by assembling a large, all-purpose in-house network support organization. Progent’s Outsourcing White Paper and datasheets explain how Progent can help you create a secure and robust system architecture for your critical Windows-powered business software including Windows Server 2008, Exchange Server, and Microsoft SQL Server.

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Progent's Office Word and Office 365 Word consultants can provide a broad range of affordable remote support services to assist your organization to maintain your existing Microsoft Office Word environment or assist you to upgrade to a newer release of Office Word. Services offered by Progent's experts include VBA programming, identifying and fixing compatibility problems between various releases of Word, interfacing Office Word with other Office applications like Office Excel and Outlook or with 3rd-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud access, security and compliance consulting, smart phone integration, and online training tailored for your special requirements.

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Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size organizations to obtain an objective assessment of the health of their information system. Powered by a selection of the leading remote monitoring and management tools in the industry, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits show you how well the configuration of your essential network assets adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI such as a cleaner and more secure Active Directory environment. Both options also offer the long-term benefits of advanced remote network monitoring and management (RMM) technology. These benefits can include lower-cost network management, improved compliance with government and industry security regulations, higher utilization of IT resources, faster problem resolution, more reliable backup and recovery, and less downtime.

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Microsoft Windows Server 2008 R2 features outstanding levels of speed, security, availability, scalability, and versatility that improve output of local, branch office, and mobile users. Progent's network experts can provide affordable online consulting, troubleshooting, and education services to assist your company to plan, implement, and maintain Windows Server 2008 R2 in order to add substantial business value to your network.

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Progent can provide the support of Microsoft-certified consultants as well as experienced software programmers, database administrators, project managers, network infrastructure architects, disaster recovery/business continuity specialists, and data security consultants to assist you to evaluate the likely benefits of SQL Server 2012 for your business, set up test environments at your site or at Progent's lab, design and carry out an efficient migration to SQL Server 2012 from previous versions of SQL Server or from other RDBMS solutions, and define a cost-effective and secure network infrastructure that helps you realize the full strategic benefit of SQL Server 2012.

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Progent can assist you in any facet of your upgrade to Exchange Server 2019 such as configuring Windows Server 2019 as a host for Exchange; designing high availability infrastructure for a local, cloud-based or hybrid deployment; migrating mailboxes; designing and configuring Hyper-V virtualization; configuring hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with O365; and configuring Outlook.

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