For office computer networks located throughout the state of West Virginia, Progent's Microsoft and Cisco certified engineers can provide phone assistance and troubleshooting to resolve your network systems problems quickly and cost effectively. Progent has acquired enterprise-grade expertise, advanced software utilities, and support databases to diagnose and fix IT problems while avoiding the cost and time delays normally associated with on-site technical service dispatches.

If your West Virginia business is located beyond the larger metro areas such as Charleston, Huntington, Morgantown, or Parkersburg, your nearby computer support choices may be limited in technical expertise, or not available during a crisis. This can result in a office network that is unstable or causing productivity loss due to technical issues persisting for too long. Progentís staff of network professionals average more than ten years of real-world industry experience, in the trenches of network systems support, performing a broad variety of technical projects for a extensive range of clients. This means you obtain not just the technical competency needed for the job, but an expert with field proven methods for applying that expertise to provide efficient network solutions.

Part-time Chief Information Officer Support Services
Progent can provide businesses with an IT management expert who can serve as a part-time CIO. This experienced IT executive can provide long-term direction to assist you to integrate appropriate technology to improve business operations so they align more closely with your corporate goals. Your business can create and install a well conceived information technology strategy without absorbing the expense of a full-time senior IT executive. Key tasks Progent's part-time CIO can perform include strategic planning, establishing IT budgets, building and tracking models for Total Cost of Ownership, optimizing business processes, negotiating with suppliers, establishing security and compliance standards, cash flow management, streamlining network management, patch management, IT asset documentation management, and disaster recovery preparedness.

Full Range of Security Consulting Services
Progent's CISM, GIAC, and CISA certified security engineers can assist your company to perform complete security audits, recover rapidly from attacks, configure firewalls, configure secure mechanisms for off-site and mobile access, install spam and virus protection and email encryption, and create a company-wide security plan based on round-the-clock automated monitoring. Progent's ProSight suite of remote security monitoring services includes ProSight Active Security Monitoring for ransomware defense and ProSight Enhanced Security Protection (ESP) for centralized endpoint protection.

MySQL Database Application Programming and DBA Consulting
Progent's MySQL application developers and database administrators offer affordable online database administration or application development services and can assist organizations of any size to integrate and maintain MySQL within a reliable IT infrastructure that offers advanced performance, scalability, and security. Progent also has experience assisting companies migrate databases from an Oracle environment to MySQL.

CRISC-certified Risk Management Consultants
The CRISC certification program was initiated by ISACA to validate a consultant's skills to plan, deploy, and maintain information system controls to reduce network risk. Progent offers the expertise of a CRISC-certified risk management expert to assist you to create and execute a risk management plan based on industry best practices identified by CRISC and crafted to align with your organization's risk appetite, business objectives, and budgetary guidelines.

Progent's Integration and Development Support for Microsoft SQL Server 2016
Microsoft SQL Server 2016 introduces major improvements in performance, scale, security, availability, BOYD integration, plus integrated analytics and reporting. Innovations include PolyBase for handling structured and unstructured files simultaneously for big data applications, Hadoop integration, Dynamic Data Masking, Mobile Reports, and centralized management of on-premises and cloud-based resources. Progent's Microsoft-certified SQL Server 2016 consultants can provide online and on-premises support to help businesses of any size to design, implement, administer or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft products including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics ERP, Lync or Skype for Business, and System Center Operations Manager.

GIAC-certified Information Assurance Consultants
GIAC information assurance certification was established in 1999 to certify the knowledge of computer security experts. GIAC certifications are acknowledged by companies and government organizations throughout the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide help with any of the security capabilities covered within GIAC certification such as auditing infrastructure vulnerability, event management and response, intrusion detection, web application security and security information and event management (SIEM) solutions.

Barracuda Backup On-premises and Cloud Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup/restore platform for small and mid-size businesses. A Barracuda Backup deployment can include a purpose-built hardware appliance manufactured by Barracuda or a virtual appliance with comparable features but which uses your own storage infrastructure. Barracuda Backup protects vital business data produced locally, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide range of consulting support services to help you to plan, configure, manage and repair a BDR solution based on Barracuda Backup. For more information, visit Barracuda Backup and disaster recovery consultants.

Security Inventory Evaluation for Small Business Networks
Progent has put together two low-cost service packages designed to enable small companies to get an impartial security assessment from a premier security engineer. With Progent's External Network Security Inventory Checkup, a security engineer administers an extensive test of your IT infrastructure from outside your company firewall to determine potential weaknesses in the security profile you present to the public. With Progent's Internal Security Inventory Checkup, an engineer executes a system scan from a secure machine inside your firewall to assess the risk to inside threats. Both security inventory services are set up and run from a secured external location.

Planning, Deployment and Troubleshooting Services for System center 2012 R2
Progent's System Center consulting experts have more than a decade of experience deploying, maintaining and fixing the core components included with Microsoft System Center and can help you to design, deploy, manage, and repair your Microsoft System Center solution to maximize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix operating systems and local and Cloud-based datacenters. Progent also offers System Center 2016 upgrade consulting to assist you to move to the latest edition of Microsoft System Center from an earlier release or from another IT management platform to deliver the benefits of enterprise-class provisioning, management automation, security and compliance, plus datacenter and application availability and performance monitoring.

Data Backup and Recovery Expertise
Progent's data backup experts offer help for a broad array of products and technologies that provide solutions for protecting Windows, Apple Mac, and Linux physical and virtual servers and workstations as well as notebooks and handhelds. Progent can help you with leading backup platforms by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite integration. Progent also offers support for Acronis Backup and Recovery, Mozy, Retrospect for Macintosh, Time Machine, Symantec Backup Exec, BackupAssist, CrashPlan PRO, and Solaris FLARs. For enterprises, Progent offers VMware Site Recovery Manager and NSX expertise. In addition, Progent's ProSight Data Protection Services (DPS) are offered to small and medium-sized organizations as an affordable and fully managed service for reliable backup/disaster recovery (BDR).

Talk to a Progent Network Consultant
To see how you can get in touch with a Progent computer support expert for remote or on-premises assistance in , call 1-800-993-9400 or go to Online Network Help.