Westminster, CO Online Support from Certified Computer Troubleshooting Experts
Progent's network tech support services can provide your Westminster, CO business affordable and dependable access to enterprise-class technical experts. By delivering network support help when you need it, offering specialized knowledge for mission-critical technologies, delivering value-added services such as 24x7 network monitoring, and billing only for support you use, Progent offers your Westminster, Colorado business an affordable alternative for optimizing the business value of small-scale business information systems. If you maintain an onsite datacenter, connect to cloud-based infrastructure, or manage a hybrid cloud-and-local network, Progent is the intelligent way for businesses to create and support a robust and secure IT network and to benefit from fast availability of the seasoned support usually available only to corporations who can support a sizeable in-house IT organization.

For medium-size and enterprise businesses, Progent offers co-sourcing services to reinforce the subject matter expertise of your in-house network support staff. This can cut costs and help meet schedules for big IT initiatives such as software programming, business continuity preparedness, security evaluations, merging datacenters, or software migrations and upgrades.

Progent can also provide the services of certified consultants to help your business to design and implement a sensible cloud strategy.

Main Practice Areas Supported by Progent's Consultants for Business Networks in Westminster, Colorado
Progent's nationwide team of certified experts provides support for all aspects of information technology deployed by organizations of any size. Technologies supported by Progent in and around Westminster include:

Support Delivery Alternatives Available for Westminster, Colorado Businesses
Progent offers a variety of options for providing small companies and local governments with affordable IT services for troubleshooting, consulting, and IT administration. Progent's paradigm for delivering network support services is built on the Help Desk operational structure familiar to big IT support organizations. Progent's Helpdesk Support Mechanism promotes rapid support, thorough service documentation, consistent follow-up, and tight cost monitoring across a range of network support delivery modes that include online repairs, in-person help, and top-level consulting.

  • Online Service
    Progent's Technical Response Center provides emergency and scheduled remote support for Microsoft Windows, Linux, Apple, and Cisco-based environments in the U.S. and globally. Progent's seasoned service experts can help customers to analyze and fix network problems without the expense or time loss of travel for onsite service calls. The background of Progent's network consultants makes it possible to resolve the majority of IT problems quickly. For the most complex issues, Progent's depth of expertise makes it possible to escalate troubleshooting tasks to world-class specialists. Progent offers a convenient, web-based registration process for new customers to accommodate emergency network problems and Progent charges per minute with zero startup charges or minimums, so you are invoiced only for the help you receive. Specialists available online include Cisco-certified CCIEs, Microsoft-Premier MCSE consultants, and CISSP-certified security professionals. Find out more information about Progent's online network support services.

  • Onsite Support
    Progent offers onsite computer assistance for registered clients in larger cities in the U.S. Progent's onsite support personnel can work in conjunction with Progent's remote support experts to deliver small and midsize businesses the optimal solution: onsite support technicians when you require them plus the remote expertise of Progent's seasoned staff of network engineers, security professionals, and business application programmers. The wait time for on-site service calls is typically less than one business day. There is no start-up or retainer charge for registering as a Progent customer for onsite service. Find out more details concerning how and why to sign up for Progent's onsite network service.

  • Help Desk Call Center
    Progent's Standard Help Desk Services provide small businesses a comprehensive solution that manages all aspects of online desktop technical support from initial requests through ticketing, remote desktop control, progress tracking, problem resolution, and management reports. Progent offers help desk services at a substantial discount off Progent's regular Level 1 desktop service rates, and Progent offers the additional option of fast as-needed escalation to Level 2 and Level 3 experts to resolve complex problems. To learn more, refer to Online Help Desk Services.

  • Co-managed Help Desk Services
    Progent's Co-managed Help Desk services make it possible for your business to split responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of veteran desktop support engineers and subject matter experts. Progent's shared Help Desk service is a collaborative support solution based on the leading PSA platform for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting. For details, refer to Progent's Co-managed Help Desk services.

  • Consulting Services
    Progent provides small companies affordable access to world-class consultants who can provide assistance with vital products and technologies including Windows Server 2022 solution design and migration services, Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Cisco network design, consulting services for Horizon3.ai's NodeZero pentest platform, company-wide network security engineering, fault tolerant network consulting, virtual server strategies, plus configuration, programming and support for small business applications including financials, operations, reporting, CRM, and office productivity suites. Progent can help with one-shot projects including office relocations and massive software upgrades, longer term projects like customizing a legacy ERP platform to a current Microsoft Dynamics or Dynamics 365 solution, relational database application development and administration support, and web development, continuing services such as Microsoft System Center 2012 Operations Manager support and Operations Manager 2016 consulting for IT infrastructure health monitoring and system administration, or emergency response such as data restoration and malware removal.

  • Network Infrastructure Expertise for Teleworkers
    Progent can assist small and medium-size companies to plan, configure and troubleshoot the infrastructure for telecommuters. Areas of network infrastructure where Progent's experts offer assistance include safe and convenient VPN tunnel connectivity, VDI desktop platforms, router integration, Wi-Fi LAN design and deployment, and reliable Internet connectivity. For information about Progent's infrastructure consulting services for remote workers, see infrastructure support services for telecommuters.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service provides full hosting services for the entirety of a small or midsize company's servers in a setting that not only delivers the top level of availability and extensibility but that is in addition convenient for customers to transfer to a different support provider or to move internally whenever your circumstance calls for it. Progent's Private Cloud hosting service is structured around tested virtualization technologies that permit small businesses with mixed environments to save significantly on the costs of capital equipment, system support, and network management while achieving enterprise-class reliability and an unprecedented level of vendor options. In contrast to conventional Software as a Service hosting offerings, Progent's Private Cloud Hosting Service covers all server-centric software in one centrally managed package, can support the multi- platform and loosely standardized environments typical of smaller businesses, and keeps ownership of the software licenses in the customer's hands so that moving to a new virtualized host is fast, reliable, and affordable. This avoids becoming a captive to a single hosting service while still providing all the cost savings associated with SaaS hosting alternatives.

  • Hybrid Cloud Integration Services
    Progent can provide expert online support services to help companies of any size integrate their information networks with leading public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can assist your IT team to design and administer hybrid ecosystems that support Windows and Linux operating systems and apps in either cloud-based solutions or in hybrid topologies that utilize physical resources as well as cloud services. To help you to incorporate public cloud services with physical datacenters, Progent offers a variety of cloud integration support services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure design and deployment services, Amazon AWS cloud integration support, Amazon Web Marketing Service programming and debugging, and Google Cloud planning and integration consulting. Progent has over 20 years of experience providing high-level consulting support online, and Progent can help you complete your cloud migration projects on schedule and affordably.
Progent's Low-Cost Managed Services for Remote Network Monitoring and Management
Progent's low-cost ProSight family of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates SentinelOne's cutting edge behavior-based analysis technology to defend endpoint devices as well as servers and VMs against new malware attacks such as ransomware and file-less exploits, which routinely get by traditional signature-based AV products. ProSight ASM safeguards local and cloud resources and provides a single platform to manage the entire malware attack lifecycle including blocking, detection, containment, remediation, and post-attack forensics. Top capabilities include single-click rollback using Windows VSS and automatic network-wide immunization against new attacks. Progent is a SentinelOne Partner, reseller, and integrator. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
    ProSight Enhanced Security Protection managed services offer ultra-affordable in-depth security for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, device control, and web filtering via leading-edge tools incorporated within a single agent accessible from a unified control. Progent's security and virtualization consultants can assist you to plan and configure a ProSight ESP environment that addresses your organization's unique requirements and that allows you achieve and demonstrate compliance with government and industry information security standards. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for urgent action. Progent can also help your company to install and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • ProSight DPS: Managed Cloud Backup and Recovery
    ProSight Data Protection Services provide small and mid-sized businesses an affordable end-to-end solution for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates your backup processes and allows fast restoration of critical files, apps and VMs that have become unavailable or damaged due to component breakdowns, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's cloud backup specialists can deliver advanced expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, when needed, can help you to restore your business-critical data. Read more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller organizations to diagram, monitor, optimize and debug their networking hardware like routers and switches, firewalls, and load balancers plus servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept current, copies and manages the configuration information of virtually all devices connected to your network, monitors performance, and sends notices when problems are discovered. By automating tedious management and troubleshooting activities, WAN Watch can cut hours off ordinary tasks like network mapping, reconfiguring your network, locating devices that require important software patches, or identifying the cause of performance problems. Find out more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the technology of leading information security companies to provide centralized control and world-class protection for all your inbound and outbound email. The hybrid architecture of Email Guard integrates cloud-based filtering with a local gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a further level of analysis for inbound email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss protection.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
    ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by checking the health of vital assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your designated IT staff and your assigned Progent consultant so all potential problems can be resolved before they can impact your network Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a secure Tier III data center on a fast virtual machine host configured and managed by Progent's network support experts. Under the ProSight Virtual Hosting service model, the client owns the data, the operating system software, and the apps. Since the system is virtualized, it can be moved immediately to a different hardware solution without requiring a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and safeguard data about your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be alerted about impending expirations of SSL certificates ,domains or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to half of time wasted looking for vital information about your network. ProSight IT Asset Management includes a common repository for storing and sharing all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you're planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need the instant you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and medium-size organizations to obtain an objective evaluation of the overall health of their network. Based on a selection of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits help you see how well the configuration of your core infrastructure devices adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits like a cleaner Active Directory (AD) system. Both versions also come with one year of state-of-the-art remote network monitoring and management. Benefits can include simpler management, improved compliance with government and industry security regulations, higher utilization of network assets, faster troubleshooting, more dependable backup and recovery, and less downtime. Learn more about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief interview with a Progent backup/recovery expert. The fact-finding interview is designed to help evaluate your company's preparedness to block or recover quickly following an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to collect information concerning your current AV defense and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy an efficient AV and backup/recovery environment that aligns with your business needs. For additional information, visit Progent's ProSight Ransomware Preparedness Report Service.

Special Advantages of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized expert at the fundamental network software and productivity programs important to the majority of small and mid-size companies and local governments. As a Cisco-authorized partner, Progent also can provide expertise for an increasingly sophisticated collection of infrastructure products including PIX and ASA firewalls, switches, routers, voice-over-IP options, and wireless connectivity. Furthermore, Progent's CISSP-Certified cybersecurity consultants, CISM-authorized security professionals, CISA-qualified security audit consultants and GIAC-qualified information assurance experts can provide a company-wide view of system security and can assist with advanced security projects such as SIEM solutions to help enterprises meet business standards and statutory regulations for network data security and reporting.

The scope and size of Progent's consulting staff bring a unique set of advantages to organizations trying to maximize the business value of their information system within a reasonable budget. These benefits include:

  • Best Industry Service Methodology
    Progent's team of Microsoft and Cisco Premier Certified experts average longer than ten years of hands-on professional experience, at the forefront of IT service, performing a broad variety of technical tasks for an extensive array of businesses. Every Progent support professional shares a proven collection of personal best practices which are incorporated into shared best practices training that Progent instills in its support team. This means that you get not just world-class IT capability, but also a consultant with field-tested approaches for resolving real-world IT problems quickly. Find out more about Progent's best practices for network consulting.

  • Granular Pricing Model
    Progent's pricing model is to charge for phone service and on-premises visits per minute. Consequently, you owe just for received support. Progent does not impose a more expensive rate for after-hours or emergency support, and Progent does not charge for travel except for emergency support where on-site work is less than four hours. In addition, Progent imposes no service activation fee and requires no monthly commitment for support services provided during regular business hours. Many service organizations demand large minimum fees or bill in increments of fifteen minutes or more. Progent's one-minute billing granularity eliminates major invoices for quick solutions. Another benefit of by-the-minute pricing is that your company won't be tempted to allow less critical problems to fester until they grow into major problems. Read more about Progent's value pricing for IT outsourcing.

  • Complete Reporting of Delivered Support
    Progent has developed a sophisticated support reporting system that stores and organizes detailed documentation for all billed support activities. Unlike many independent consultants or local support organizations who provide scant documentation or details of tasks done, every service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the support reports given by every consultant to every customer. The practice of detailing and archiving support activity results in more effective service and eliminates a variety of typical misfortunes such as when a support customer is virtually held captive to a consultant who refuses to let go of vital service information. Find out additional information concerning Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent practices knowledge transfer from Progent's support experts to customers. By teaching customers to resolve technical issues that are within their scope, Progent can focus on delivering high-value services where Progent has few competitors. Small businesses who work with independent consultants or who employ in-house IT personnel benefit when Progent passes on information about new technology and proven processes to make their networks more reliable, protected, and productive. Read additional information concerning Progent's knowledge transfer services.

Contact Progent
In case your Westminster, Colorado business wants to get in touch with Progent to ask about network outsourcing, consulting, or tech support, call 800-993-9400 or go to Contact Progent.

Fast Online Network Help
For immediate remote assistance, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

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  • Microsoft Certified Dynamics GP BizTalk Adapter Consultant Services Consult Business Portal for Dynamics GP
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    For businesses with a combination of Apple Mac and Windows computers, there are two popular solutions for running Microsoft Windows-only software on a Mac: remote access to an actual Windows PC or local simulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac allows you to attach an Apple Mac to a remote Windows-powered computer to run Windows applications and share system resources. Virtual PC for Apple Mac emulates Microsoft Windows on a Mac computer so that you are able to run Windows applications locally. Progent's Mac technology consultants can assist your business to maintain these solutions for using Microsoft Windows software on your Apple Macs and can also assist your company to evaluate and configure third-party solutions for Microsoft Windows platform emulation.

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    Progent's certified Cisco network security consulting professionals provide high-level PIX and ASA Firewall consulting support covering infrastructure design, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and software policy enforcement, sophisticated attack defense, and safe connectivity services. Ranging from compact, plug-and-play desktop appliances for small and home businesses to modular enterprise-class products, Cisco PIX Firewall and ASA Firewalls offer a high level of security, high throughput, and excellent availability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, specially designed platform, eliminating common OS-specific security gaps.

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    Progent's Disaster Recovery/Business Continuity specialists offer in-depth experience helping small and mid-size businesses to minimize network downtime by offering affordable online consulting for disaster recovery/business continuity (DR/BC) planning, high-availability IT infrastructure, backup/restore systems, and non-disruptive system maintenance. Progent's business continuity experts can help you to plan and validate an efficient business continuity plan that aligns with your business goals and IT budget. Progent's disaster recovery engineers can assist you to architect, implement, and maintain fault-tolerant technologies including redundant Internet access, virtualization, clustering, network load balancing, continual online backup, and geographically dispersed hot backup centers.

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    Microsoft supports transparent hybrid networks that integrate Microsoft 365 Exchange Online and local Exchange systems. This allows you to have certain Exchange mailboxes hosted on your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist you with any phase of designing, integrating and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can provide occasional support to help you through stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Exchange solution is successfully completed on schedule and on budget.

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    Progent's Support Program for IT Service Firms lets you use Progent's consulting engineers under your own service brand as a transparent arm of your IT consulting team.

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    Progent's Ekahau-certified Wi-Fi experts can assist you to plan, implement, optimize, manage and troubleshoot a Wi-Fi network adapted to your environment. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF signal measurement.

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    Progent's Network Help Desk Call Center Outsourcing Services for desktop support are intended specifically for small businesses who require fast access to a Help Desk Service Center with professional telephone support and full escalation options but who have to operate within a modest IT budget. Key features of Progent's Help Desk Outsourcing Services include: Help Desk Phone Support, Secure Remote Access Support, System Evaluation, Expert Prioritization, Virtual Help Desk Services, Per Minute Billing, and Help Desk Applications Recommendation and Deployment.

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    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior machine learning technology from SentinelOne to defend endpoint devices and physical and virtual servers against new malware attacks such as ransomware and email phishing, which routinely evade legacy signature-based AV tools. ProSight ASM protects on-premises and cloud resources and provides a unified platform to address the entire malware attack progression including blocking, infiltration detection, mitigation, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats.

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    If you want to update your corporate web site, build internal webs for applications such as HR or employee education, design a powerful web presence for a new venture, or generate line-of-business, data-driven custom web applications, Progent can provide skilled and proven web developers. Progent's experts can also help you build and manage a secure, robust server and communications infrastructure, including remote and wireless access, to run your web tools.

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    Nexus series switches are designed to provide the performance, scale, uptime, cloud readiness, capacity, data protection and manageability required to function as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch experts can provide online and on-premises consulting expertise to assist you to plan an efficient network architecture, build test systems to validate your network design, deploy Nexus switches, define and enforce appropriate policies, perform security and compliance assessments, set up proactive monitoring, fully utilize resources by means of virtualization, analyze and repair switching and routing problems, optimize performance, perform capacity planning, and take advantage of the advanced zero-downtime capabilities incorporated into Cisco's Nexus switches. Progent can also assist your business to upgrade efficiently from outdated Nexus switches or Cisco Catalyst switches to current Nexus platforms.

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    Progent's certified SQL Server 2017 experts can assist you to plan and implement an efficient migration from your existing SQL Server databases and applications to SQL Server 2017.

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    • Dynamics GP Development Specialist
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    Progent's expert solution designers and software developers can assist your business to create enhancements to Microsoft Dynamics GP/Great Plains that address the special requirement of your business while retaining the benefits of Windows integration and connectivity. Progent can also provide expertise with a range of software development technologies that can be used to create user-interface and data integrations with Microsoft Dynamics GP/Great Plains. These tools include Dexterity, Modifier with VBA, Visual Studio for Microsoft Dynamics GP, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.

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    Microsoft Windows Server 2008 R2 Technology Professional

    Microsoft Windows Server 2008 R2 offers outstanding levels of performance, protection, availability, scalability, and versatility that accelerate output of local, remote, and mobile users. Progent's Microsoft-certified professionals can deliver cost-effective remote consulting, troubleshooting, and education services to help you to plan, execute, and manage Microsoft Windows Server 2008 R2 in order to add significant strategic value to your network.

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    For desktop and application virtualization, Progent can provide the expertise of a Citrix XenDesktop consultant who can help your company to design a XenDesktop solution that improves the business value of your information network; configure XenDesktop technology with your servers, end-user computers, and peripherals; migrate your older desktop virtualization software to current releases of XenDesktop; and deliver advanced remote technical support. Progent can also train your IT staff to follow industry leading practices to manage your XenDesktop solution effectively.

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    Progent's staff of Microsoft and Cisco Premier Certified experts average more than a decade of real-world professional background, at the front lines of network service, executing a broad range of IT tasks for a large mix of clients. Every Progent consultant shares a proven collection of personal best practices which are combined into company-wide leading practices training that Progent teaches its support staff. This means that you get not just expert IT skills, but also a consultant with proven methods for using technical knowledge to solve actual network problems efficiently.

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    • Microsoft SQL Server 2008 Computer Consultants
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    Microsoft SQL Server 2008 offers powerful, standardized tools to computer professionals as well as to network users, reducing the complexity of designing, deploying, administering, and using company data and database applications on platforms ranging from mobile devices to enterprise data systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2008 require an IT consultant with hands-on experience and wide knowledge in planning and building data-driven, comprehensive business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.

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    • Specialists Microsoft Forefront TMG
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    Forefront Threat Management Gateway 2010 builds on the proven security capabilities of Microsoft Internet Security and Acceleration Server 2006 and offers a easily administered Internet gateway that acts as a one-server platform for a variety of security functions including an application and network layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, Virtual Private Network management, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes comprehensive web security reporting features, permits custom reports powered by SQL Server, works with Active Directory to simplify authentication, and can be deployed as a virtual machine to lower costs and enhance availability. Progent's Microsoft engineers can help you to design and carry out pilot and production implementations; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows 2008 R2, AD, Microsoft SQL Server, Exchange Server 2010, and SharePoint 2010; set up Forefront TMG 2010 to run on a virtual server with Microsoft Windows Hyper-V; and deliver continuing consulting and repair services. Progent's consultants can also help you to upgrade economically to Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.

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    Progent's disaster recovery planning and business continuity professionals can show you how to design a disaster recovery strategy in case of an IT system catastrophe. Progent can show you how to create a complete disaster recovery strategy that includes scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified engineers can also help you build an affordable, zero-downtime network solution that addresses availability issues involving a broad array of infrastructure technologies and processes.

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