Affordable Network Support from Microsoft premier Experts for Companies in Westminster, CO
By delivering professional support when you need it, providing specialized knowledge for key applications, offering high-value services such as virtual data center hosting, invoicing solely for help you receive, and requiring no setup fees or retainers for standard services, Progent allows your company to maximize the competitive value of your information network and reduce service costs. Progent understands that network security, reliability, and efficiency are as important to small businesses as to large corporations but that small organizations don't have the leverage to invest heavily in information technology and internal service staffs. Progent's basic competitive advantage is that no network support firm can match Progent's ability to provide the IT support expertise your company needs when you require it and at prices you can afford.

For medium-size and enterprise companies, Progent offers co-sourcing support to reinforce the technical skills of your internal IT support group. This can reduce expenses and help meet schedules for big IT initiatives such as software design and development, disaster recover/business continuity preparedness, security evaluations, merging datacenters, or software migrations.

Progent can also provide access to accredited consultants to assist your company to design and implement a sensible cloud computing strategy.

Popular Areas of Expertise Supported by Progent for Companies in Westminster, Colorado
Progent's national group of industry certified experts offers assistance for virtually all facets of network systems used by businesses of all sizes. Technologies supported by Progent in and around Westminster include:

Service Delivery Alternatives for Westminster, Colorado Businesses
Progent has a selection of options for providing small and midsize companies with cost-effective computer services for technical support, system architecture, hosting, and IT management outsourcing. Progent's model for delivering network support is built on the Call Center operational structure common to big IT support organizations. Progent's Helpdesk Support Mechanism promotes fast response, thorough activity documentation, reliable follow-up, and strict expense monitoring for an array of IT support delivery alternatives that include online repairs, onsite support, top-level consulting, plus server and application hosting.

  • Remote Support
    Progentís Technical Response Center offers emergency and routine online assistance for Microsoft Windows, Linux, Apple Mac, and Cisco-based environments in the U.S. and worldwide. Progent's seasoned service experts can assist clients to analyze and fix network problems without the expense or delay of in-person support calls. The background of Progent's network engineers makes it possible to handle most IT problems rapidly. For the most challenging problems, Progent's breadth of knowledge allows the support team to escalate troubleshooting tasks to world-class specialists. Progent offers a convenient, web-based registration process for first-time customers to address emergency situations and Progent charges by the minute with zero sign-up charges or time minimums, so you are invoiced only for the help you receive. Experts you can access remotely include Cisco-premier CCIE network engineers, Microsoft-Certified MCSEs, and GIAC-certified security professionals. Find out additional details concerning Progent's online computer troubleshooting expertise.

  • Onsite Support
    Progent provides on-site computer support for registered clients in larger cities in the United States. Progent's onsite service personnel can operate in tandem with Progent's online support engineers to deliver small businesses the optimal solution: in-person support professionals when you need them as well as the on-line expertise of Progent's seasoned team of network consultants, security professionals, and business software developers. The wait time for on-site service visits is usually less than 24 hours. Progent requires no sign-up or retainer charge for becoming a Progent client for onsite service. Learn more about how to register for Progent's in-person computer support.

  • Help Desk
    Progent's Help Desk Services are designed for small and midsize companies who need fast and reliable access to an online Help Desk Call Center with efficient phone support, remote repair tools, and sufficient technical depth for all needed problem escalation. Since small and midsize companies typically have limited information technology funds and can provide scant management attention for handling IT support tasks, Progent's Helpdesk Services can be the most efficient option to ensure that business information networks stay productive. Read more concerning Progent's Help Desk Call Center services.

  • Consulting Services
    Progent offers small companies affordable availability of enterprise-class consultants who can deliver assistance with vital technologies including
  • Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server and application support, Cisco network architecture, network protection engineering, fault tolerant it system consulting, server virtualization solutions, plus configuration, customization and support for business applications such as financials, ERP, reporting, sales automation, and productivity software. Progent can help with one-shot projects such as office moves and major system migrations, longer term projects such as management analytics application development and support, relational database application development and DBA services, and web development, on-going services such as Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for IT infrastructure monitoring and system administration, or urgent response like data restoration and virus removal.

  • Application Server Hosting
    Progent offers hosting for mission-critical applications such as Microsoft Exchange Server and Microsoft SQL Server in order to provide small businesses with greater levels of reliability, security, and performance than is feasible using the type of in-house data center that is achievable for most small and midsize organizations. Because Progent uses the same data centers that support the gear of some of the world's biggest IT companies, Progent can save you the expense of building and managing the systems needed for enterprise-class cooling, power backup, and redundant Internet access. For managed application servers, Progent can also make sure that upgrades and revisions remain current, security and performance is constantly monitored, and systems and data files are regularly backed up and available for full and prompt recovery. Learn more about Progent's hosting for Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting offers full hosting for the entirety of a small organization's servers in a setting that not only delivers the top degree of dependability and extensibility but that is in addition convenient for customers to transfer to a different support firm or to move in-house when your situation calls for it. Progent's Private Cloud hosting is based on proven virtual server technologies that allow companies with mixed environments to benefit significantly on the expense of hardware, system maintenance, and IT management while achieving enterprise-class availability and an unprecedented level of vendor independence. Unlike ordinary SaaS hosting offerings, Progent's Private Cloud Hosting encompasses all server-centric applications in a single centrally managed solution, can support the mixed- OS and non- standardized environments typical of smaller companies, and keeps ownership of the licenses in the customer's hands so that moving to a different virtualized host is fast, safe, and inexpensive. This eliminates becoming a prisoner of a specific hosting service while still offering all the economies related to SaaS hosting alternatives.

  • Hybrid Cloud Migration Support
    Progent offers expert online support to help companies of all sizes integrate their networks with popular public cloud platforms including Azure and Amazon AWS. Progent can help you to plan and administer hybrid environments that support Windows and Linux systems and apps in either cloud-based systems or in hybrid network models that seamlessly combine local IT assets along with public clouds. To assist you to integrate cloud services with networks, Progent can provide a range of cloud integration support services such as Office 365 integration with on-premises installations of Exchange, Microsoft Azure planning and integration consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of background delivering high-level consulting expertise online, and Progent can help you successfully carry out your cloud migration initiatives quickly and within your budget.
Progent's Fixed-price Managed Services for Remote IT Monitoring and Management
Progent's value-priced ProSight family of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based machine learning technology to guard endpoint devices as well as physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which easily get by traditional signature-based AV products. ProSight ASM safeguards on-premises and cloud resources and provides a unified platform to automate the entire threat lifecycle including protection, identification, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback with Windows VSS and real-time system-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Endpoint Protection
    ProSight Enhanced Security Protection (ESP) services deliver affordable multi-layer protection for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, device management, and web filtering through leading-edge technologies packaged within a single agent accessible from a unified console. Progent's security and virtualization experts can help you to plan and configure a ProSight ESP environment that addresses your organization's unique requirements and that helps you demonstrate compliance with government and industry data protection regulations. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for immediate attention. Progent's consultants can also help you to install and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can recover rapidly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Cloud Backup and Recovery
    ProSight Data Protection Services offer small and mid-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup processes and enables rapid restoration of critical files, applications and VMs that have become unavailable or damaged due to component failures, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images/, as well as Microsoft Hyper-V and VMware virtual machine images/. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can provide advanced support to configure ProSight Data Protection Services to to comply with regulatory standards such as HIPPA, FIRPA, and PCI and, whenever needed, can assist you to restore your business-critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map, monitor, enhance and troubleshoot their networking appliances like switches, firewalls, and access points plus servers, printers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology maps are always updated, captures and displays the configuration of almost all devices on your network, tracks performance, and sends alerts when problems are detected. By automating complex management activities, ProSight WAN Watch can cut hours off ordinary chores such as making network diagrams, expanding your network, locating appliances that need critical software patches, or resolving performance issues. Learn more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the services and infrastructure of top data security companies to deliver centralized management and world-class protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with a local gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and blocks most threats from making it to your network firewall. This decreases your vulnerability to external threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a deeper layer of analysis for incoming email. For outgoing email, the on-premises security gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also assist Exchange Server to monitor and protect internal email that originates and ends within your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Endpoint Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to help keep your network running at peak levels by tracking the health of vital computers that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your designated IT management staff and your assigned Progent engineering consultant so that all potential problems can be addressed before they have a chance to impact your network Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected Tier III data center on a high-performance virtual machine host configured and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting service model, the customer owns the data, the operating system platforms, and the applications. Since the system is virtualized, it can be moved easily to an alternate hardware solution without a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and protect data related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or warranties. By cleaning up and organizing your network documentation, you can save up to 50% of time thrown away searching for critical information about your network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether youíre making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size businesses to get an objective evaluation of the health of their network. Powered by a selection of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's certified group of IT experts, ProSight Network Audits show you how closely the configuration of your core infrastructure assets adhere to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI such as a cleaner Active Directory system. Both also include one year of cutting-edge remote network monitoring and management. Benefits can include simpler network management, improved compliance with data security requirements, higher utilization of IT assets, quicker troubleshooting, more reliable backup and restore, and less downtime. Learn more about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone interview with a Progent backup/recovery consultant. The fact-finding interview is intended to help assess your company's preparedness to block or recover rapidly following an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to gather information about your current AV defense and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow industry best practices to build a cost-effective AV and backup system that aligns with your company's needs. For details, visit The ProSight Ransomware Preparedness Report Service.

Unique Benefits of Teaming with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is an acknowledged leader in supporting the baseline network software and productivity applications used by most small and medium-size businesses. As a Cisco-certified partner, Progent also offers expertise for an ever more complex collection of infrastructure products including firewalls, routers and switches, VoIP options, and wireless connectivity. Furthermore, Progent's CISSP-Certified security experts, CISM-authorized security professionals, CISA-qualified security audit consultants and GIAC-authorized information assurance experts offer a company-wide view of network security and can assist with complex security programs like Security information and Event Management (SIEM) solutions to help companies comply with industry standards and government regulations for IT data security and reporting.

The breadth and size of Progent's engineering staff offer a powerful set of benefits to customers trying to maximize the productivity of their information network within a realistic budget. These benefits include:

  • Best Industry Practices
    Progentís staff of Microsoft and Cisco Premier consultants average longer than ten years of real-world industry experience, in the trenches of network support, performing a wide variety of technical projects for an extensive mix of clients. Each Progent consultant shares a refined collection of personal best practices which are combined into shared leading practices training that Progent instills in its support staff. This means that you get not just expert technical skills, but also a consultant with field-tested methods for solving actual IT problems efficiently. Learn additional information concerning Progent's best practices for network consulting.

  • Value Pricing
    Progent's pricing policy is to charge for phone service and in-person help per minute. As a result, you are invoiced only for delivered support. Progent does not impose a more expensive rate for after-hours or emergency service, and Progent does not charge for travel time except for urgent calls where on-site work is less than 4 hours. Also, Progent applies no registration charge and asks no retainer for support services delivered during regular business hours. Many service firms impose large minimum payments or charge in increments of fifteen minutes or more. Progent's one-minute pricing granularity avoids king-size bills for fast repairs. Another advantage of by-the-minute invoicing is that clients are less tempted to permit minor issues to fester until they grow into big ones. Learn additional information about Progent's value pricing for IT outsourcing.

  • Full Documentation of Delivered Services
    Progent has created a sophisticated support reporting system that records and organizes complete documentation for all billed support activities. Unlike some freelance consultants or small support organizations who provide scant documentation or details of services done, every service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has use of the support reports given by every consultant to each client. The practice of documenting and organizing service activity results in more effective support and avoids a slew of common misfortunes such as when a service client is virtually held hostage to a consultant who refuses to release vital service information. Find out additional information about Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent practices information transfer from Progent's consultants to clients. By educating customers to handle problems that are within their scope, Progent is able to concentrate on delivering high-value skills where Progent faces few competitors. Small businesses who work with freelance service providers or who employ in-house support personnel benefit when Progent transfers information about critical technology and proven processes to make their networks more robust, secure, and efficient. Learn more details concerning Progent's knowledge transfer services.

Contact Progent
If your Westminster, Colorado company wants to get in touch with Progent to ask about IT outsourcing, consulting, or tech support, phone 800-993-9400 or visit Contact Progent.

Immediate Remote Network Help
For fast remote technical support, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



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Progent's Linux consulting experts offer small businesses and software developers support for managing and maintaining Linux computers that run with Microsoft-based networks. Progent can give your business access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience offers you a convenient one-stop source to help you build and manage a secure and robust cross-platform network and communications environment that allows Linux and Microsoft coexistence by integrating Windows with leading Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

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Progent can help your business in any and all phases of your migration to Microsoft Exchange 2016 such as designing HA architecture for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; determining mass storage requirements for your virtual machines, mailbox databases and logs; configuring hardware load balancing for fault-tolerant CAS services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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Progent's CISSP-certified cybersecurity experts can assist businesses of any size with any aspect of IT security. Progent can create efficient security systems that guard a small business from advanced threats or Progent can plan, configure, and manage a comprehensive security strategy for hybrid networks that accommodate local, remote, and mobile clients accessing IT resources distributed over a mix of physical datacenters and various clouds.

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Progentís Microsoft certified experts provide a range of consulting services for Dynamics GP. Microsoft Dynamics GP is a Microsoft accounting platform and business management tool based, like all Microsoft financial tools, on the expandable and familiar platform of Windows technology. Dynamics GP/Great Plains 2010, the most recent version of Microsoft financial software in the Microsoft Dynamics GP/Great Plains line, offers a cost-effective tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Microsoft Dynamics GP/Great Plains is simple to install and integrate, and with its segmented approach you are able to license only the functions you currently need, with the option to add clients and enlarge functionality in the future. Progentís Dynamics GP Software consulting experts can help you deploy, customize and manage Microsoft Dynamics GP 2010 and also earlier versions of Microsoft Dynamics GP.

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Progent's expertise delivering Microsoft .NET services and SQL Server help, and Progent's programming experience with VBasic, XML, and other developer tools enable Progent to create custom line-of-business programs and eCommerce environments that integrate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP reporting services can help you design reports that allow you to analyze your business more thoroughly, transforming raw information into useful understanding of your company and customers.

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Progent's Microsoft-certified consulting engineers can assist your organization to determine the benefits of Exchange Server 2010 for your company and can assist your IT staff to plan and carry out a smooth upgrade to Exchange Server 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 Server that will provide fast return on investment by increasing your productivity, lowering the cost of hardware and service, streamlining administration, and consolidating your key communications technologies.

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Progent's Microsoft-certified consultants can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create test environments and migration strategies, optimize your network infrastructure for local, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT support team, develop an enterprise-wide security plan, automate IT management, help with application development, and generate and test a disaster recovery/business continuity plan.

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Progent's Microsoft-certified consultants have 20 years of background providing e-mail and unified telecommunications/email solutions for companies. Progent offers economical Microsoft Exchange 2007 Server consulting services to enhance email security and virus protection, achieve high availability email, and facilitate remote and wireless email access. Progentís Microsoft Exchange help and support services can assist you in planning and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT system or outdated Microsoft Exchange software such as Exchange 5.5 to Microsoft Exchange Server 2010.

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Progent can provide the affordable support of online Internet connectivity experts to help your company to evaluate or update your Internet services so your Internet access solution meets your business requirements. Services provided by Progent include assessment of your existing bandwidth utilization, vendor and plan comparison and selection, network provisioning, and managing a seamless switchover to a new carrier and/or service arrangement. Network provisioning can include optimizing current routers and switches and configuring new ones, setting up firewalls, and upgrading fault-tolerant BGP configurations.

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Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching customers to handle technical issues that are within their scope, Progent can focus on delivering hard-to-find services where Progent faces little competition. Small businesses who work with familiar independent service providers or who employ internal IT staffs benefit when Progent transfers knowledge about new technology and tested methodologies to make their IT environments more reliable, protected, and efficient.

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Firepower Services Consulting
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The current ASA 5500-X Series of firewalls with Firepower Services provide significantly more performance than Cisco's previous firewalls and have superseded the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-certified CCIE network experts can help your company to maintain your existing PIX or ASA 5500 security appliances and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, integrate, tune, manage and troubleshoot firewall solutions based around ASA firewalls with Firepower Services.

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SQL Server Configuration Manager Online Help

Progent can provide the expertise of certified engineers and seasoned software programmers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery/business continuity planning specialists, and certified security professionals to help you to assess the potential advantages of Microsoft SQL Server 2012 for your business, set up pilot environments at your site or at Progent's lab, design and execute out a smooth migration to SQL Server 2012 from previous releases of SQL Server or from other RDBMS platforms, and define a cost-effective and secure IT infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012.

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Progent's CCIE-certified networking experts offer high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.

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Progent's ProSight Email Guard uses the technology of leading information security companies to provide centralized management and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a first line of defense and keeps most threats from making it to your network firewall. This decreases your vulnerability to external threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a deeper level of inspection for incoming email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays inside your security perimeter.

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Progent provides IT services for mid-size businesses with 100 to 250 system users. The medium size business or work group has traditionally been an overlooked part of the market for network support expertise. The overhead and service delivery models of large outside support organizations make them excessively costly for the ordinary small business or small medium business (SMB), which usually has a modest information technology budget with which to maintain an information system whose advanced technology and sophistication are frequently similar to the networks of far larger companies. Progent's support delivery model, which takes great advantage of remote service, virtual network infrastructure and 24x7 network monitoring, dramatically reduces the network support expenses of a small-medium business while providing the mid-size company with big-company service from professional, IT consultants knowledgeable in a wide range of small business technologies. If your medium size organization or small business is looking for the quality of network help needed for a medium size office without paying big-company prices, you need Progent.

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Windows Server 2019 LEDBAT Computer Consulting
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Progent's Microsoft-certified Windows Server 2019 experts can help your company to design and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 delivers significant enhancements in scale, performance, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, resilience, and Linux support.

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QTS/Herakles Data Center Technology Professional

The QTS Data Center is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your company is currently using the QTS Sacramento data center as a colocation facility or if you are planning on moving your main or disaster recovery system to Herakles/QTS, Progent offers a range of affordable consulting services that include data center relocation, system deployment and upgrades, network improvements, project management, virtualization expertise, offsite network monitoring, automated system administration, software programming, disaster recovery/business continuity solutions, security evaluation, and the use of Progent's Test Lab.

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Microsoft Office XP Repairing
Microsoft Office 2000 IT Service

To deliver economical IT services for small companies, Progent has developed full-service IT outsourcing plans that give small companies quick access to network expertise without requiring you to hire, educate, and maintain an expensive full-time IT team. Progentís IT outsourcing services offer you an economical way for building a protected and reliable environment for your important Microsoft Windows office productivity applications including Office XP and Office 2003.

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Professionals for 64-bit Migration
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Progentís Microsoft-expert engineers can assist you to enhance your desktops from 32 bits to 64 bits. Progent can help your company to understand the costs and advantages of migrating to 64-bit desktop computing, plan an affordable upgrade strategy that reduces operational interruptions, and offer inexpensive, professional online support to aid your organization to install 64-bit PC desktop software and applications on your existing hardware.

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SQL Server 2008 Technology Consulting
IT Consultants for MS SQL 2008

SQL Server 2008 delivers indispensable, familiar tools to IT experts as well as to information workers, reducing the difficulty of creating, deploying, administering, and accessing enterprise data and analytical applications in environments ranging from handheld devices to enterprise information systems. The complexity and integration demands of Microsoft SQL Server 2008 call for a network consultant with real-world experience and wide knowledge in planning and deploying information-based, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft technology, assures you success in planning, configuring and supporting Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET platform.

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Altaro VM Backup and vCenter Consultant
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Altaro VM Backup software offers small and mid-size organizations a reliable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted environments and also enables low-cost backup to Microsoft Azure Block Blob storage. Headline capabilities include state-of-the-art inline deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup intervals as short as five minutes for reducing your exposure to data loss, advanced encryption, granular recovery capability for specific files and emails, support for Windows Server Cluster Shared Volumes (CSV) and vCenter for managing large-scale environments, and support for Volume Shadow Copy Service (VSS) to back up online VMs without downtime. Progent is a certified Altaro partner and offers a broad range of consulting services to assist you to plan, install, optimize and troubleshoot a backup/restore solution powered by Altaro VM Backup.

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System Center 2016 and VMware Integration IT Consulting
SCSM 2016 Support and Integration

System Center 2016 provides major enhancements for managing hybrid cloud environments through comprehensive integration with Windows Server 2016 servers, Windows 10; seamless integration of multi-OS environments that include various Linux distributions, Hyper-V and VMware; and expanded cloud support including tighter integration with Microsoft Intune for iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff can provide world-class online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and configure a new deployment of System Center 2016, extend or optimize your current one, migrate smoothly from an earlier version of System Center, or troubleshoot your System Center environment.

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ProSight VM Hosting Technology Professional

Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small organization's production servers in an environment that gives the highest degree of availability and scalability and is in addition easy to migrate to another host. ProSight Virtual Hosting services are built upon mature virtualization architectures that enable small and midsize companies with mixed- platform environments to economize significantly on the expense of capital investments, system support, and IT management while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor independence.

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Microsoft Excel for Mac Technical Support Services
Technology Consulting Services for SharePoint Server and Mac

Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the industry's most familiar office productivity programs. Progent's Apple-certified Macintosh consultants can help you set up Mac Office on a mixed-platform environment that incorporates Apple OS X and Windows-powered computers so that Macintosh users can take advantage of the new features in Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with colleagues who run Windows. Progent's consultants have experience with both Mac and Windows technology and can provide service for environments that mix Apple Macintosh with Microsoft Windows computers with extensive resource sharing, or networks which carefully restrict sharing between Apple Mac and Windows systems.

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IT Outsourcing Technology Professional
Full Service Outsourcing Consult

Progent is organized provide in-depth online consulting for all technologies common to todayís small company IT systems and offers a variety of vital, on-demand support services such as a temporary Chief Information Officer to offer advanced IT design and negotiating capability, a Technical Response Center for help desk services, 24x7 server monitoring, spam/virus filtering as a managed service, best-practices project management help for major initiatives such as office moves orOS migrations, Cisco-certified experts for designing high-performance and reliable infrastructure, security engineers to verify information protection and compliance, disaster recovery experts to help design business continuity strategies, and software developers to create, customize, or troubleshoot business application programs.

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Windows 10 Upgrade Engineers
Technology Professional for Windows 10 Microsoft Deployment Toolkit

Progent's Microsoft-certified consultants can assist businesses of any size to assess Windows 10 or to migrate to Windows 10 from any older release of Microsoft Windows. Remote and on-premises assessment and migration services for Microsoft Windows 10 available from Progent include Return on Investment analysis, project management, application compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid integration, mobile management, teleworker access, security and compliance, streamlined provisioning and administration, network design, Wi-Fi support, disaster recovery planning, custom training for network management staff and users, and post-migration consulting support.

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ProSight VM Hosting Consultancy Services
IT Consultant for Windows, UNIX, Solaris
Windows and Solaris On-site Support

Progent's UNIX platform consulting experts provide small and mid-size businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your organization contact with UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This broad range of experience provides you with an easy one-stop consulting firm to show you how to build and manage a secure and reliable mixed-platform network and communications environment that allows UNIX and Microsoft interoperability by combining Microsoft Windows with popular versions of UNIX including Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or leading Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

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Microsoft Project Server Reporting Engineer
Consultant for Microsoft Project Server Reporting

Progent's Microsoft-certified consultants offer in-depth expertise in implementing, using and troubleshooting all versions of Project Server and can provide a wide variety of affordable online support services based on proven best practices to help businesses of all sizes to receive all the benefits of this powerful platform. Support services offered by Progent include system design, software configuration and migration, strategies for safe file and status sharing among onsite and remote or mobile users, network optimization, and customized online training.

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Technical Consultant for Wireless
Microsoft Activesync Online Support Services

Progentís professionals offer expertise in multiple technologies related to mobile connectivity including network infrastructure, wireless data synchronization, wireless protection, mobile e-mail, Windows Mobile, Research in Motion Blackberry, and wireless software development. Progent's certified experts can save your business work and money by applying their wireless expertise to help you choose and integrate wireless connectivity solutions that fit the needs of your business. Progent can also tune your network architecture so that wireless data devices work more reliably.

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CRISC Certified Risk and Information Systems Control Services
CRISC Certified Risk and Information Systems Control Analyst Specialists

Progent can provide the guidance of a CRISC-certified risk management consultant to assist your company to design and deploy an enterprise risk management solution following leading practices identified by CRISC and crafted to align with your organization's risk tolerance, business goals, and IT budget.

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Dynamics GP Professionals
Microsoft Dynamics GP ERP Computer Consultant

Progent can help you plan and implement an efficient move to Dynamics GP so that you preserve your information, strengthen your protection, enhance your analytics, take complete advantage of Microsoft Office integration, and minimize productivity disruption by designing and following a smart migration plan. Progent can also help train new Dynamics GP/Great Plains users so you don't waste productivity. Progent can improve your company reports and business analytics by providing Crystal Reports consulting, FRx assistance, and Microsoft Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to produce specialized business software and eCommerce solutions that work transparently with Microsoft Dynamics GP.

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CRISC Certified Risk and Information Systems Control Manager Consultants
CRISC Certified Risk and Information Systems Control Auditor Specialists

Progent can provide the services of a CRISC-certified risk management consultant to assist your company to design and deploy an enterprise risk management solution based on leading practices identified by CRISC and crafted to match your organization's risk appetite, business objectives, and budgetary guidelines.

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Meraki 802.11ac AP Technical Consultant
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Progent's Cisco Meraki Wi-Fi AP consultants offer remote and on-premises support services to assist businesses of all sizes to plan, deploy, manage, expand or repair Wi-Fi networks that include Cisco Meraki APs. Progent can help your business to configure and manage Meraki-based wireless infrastructure for environments that range from a telecommuter's home or a remote office to a campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco products such as switches, routers and ASA firewalls to build a cohesive network infrastructure that delivers identical access, responsiveness, security, manageability and uptime for wired and Wi-Fi clients irrespective of their location or computing device.

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Progent's work environment will make you a better consultant by improving your technical skills and boosting the satisfaction of your customers. Progent delivers this promise by recruiting the top consulting talent for you to operate with, providing an advanced network and communications infrastructure, using proprietary software tools to enable the highest level of support, and by optimizing proven business models for attracting and retaining clients.

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Citrix XenApp Application Delivery Engineers

Progent's Citrix-certified experts can help your business to plan, implement, manage, and support a virtual application delivery solution based on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can show you how to enhance your network infrastructure for distributing server and client-side applications, and Progent's remote datacenter support consultants can assist you to administer and support an off-site datacenter that features high uptime, advanced security, and fast disaster recovery.

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Macintosh Onsite Technical Support
Mac Consulting

Progent's consultants can provide Apple macOS and OS X users a variety of services including workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Microsoft Entourage and email help, security services, and custom training. Progent can assist clients to upgrade to macOS from Mac OS X or other earlier editions of Mac OS X and Progent can provide help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with iPhone support and iPad synchronization, or moving to Apple's iCloud. For business networks based exclusively on Mac OS X or for systems with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of designing, configuring and supporting a network environment that is reliable, safe, fast and aligned with your organization's business goals.

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ISA 2000 Server Support and Setup
Microsoft Proxy Server Computer Engineer

Progentís Microsoft certified professionals offer small and medium sized businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can protect your IT system from attack by external and internal sources. Forefront TMG and ISA Server perform deep inspection of Internet protocols such as HTTP, which enables these security platforms to detect many threats that can get by ordinary firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you enhance your IT protection through experienced planning and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft consultants can assist your company to deploy Microsoft Forefront TMG 2010, maintain any version of ISA Server, or migrate from ISA Server environments to Microsoft Forefront Threat Management Gateway.

Westminster, Jefferson County Microsoft Exchange Network Administration SharePoint Engineer
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Troubleshooting for SPS

Progentís Microsoft-certified experts can provide small and medium sized companies IT consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, teams and data. SharePoint Portal Server offers a common location for your workers or customers to connect to, manage, distribute and manipulate useful information, files, and software and to interact with one another. It enables quicker and better decisions, more efficient access across teams and more economical business processes. The main goal of SharePoint Server is to bring together, in a relevant way, all of the many sources of knowledge accessible within and outside an organization. Windows SharePoint Services connect workers, customers, teams and projects with the information theyíve developed in a manner that makes data easy to find, retrieve and re-use.

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GWAS Specialists
Systems Security Certified Practitioner (SSCP) Small Office IT Consultant

Progent provides customers the services of consultants who have been awarded some of the IT industry's most prestigious certifications. Progent thinks that clients deserve to be sure that their IT support professionals have formal training plus extensive practical field experience so that Progent's customers can engage Progent's support with confidence. In many cases, vendor credentials like the CCIE confers privileges for substantially superior vendor support than is available to non-certified consultants, allowing Progent to deliver clients a higher class of IT support. In other cases, major credentials such as CISM or CISSP for network security can aid enterprise customers to show compliance with regulatory requirements by using the services of accredited industry professionals.

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Windows 7 Consultant Services Windows 7 64-bit Upgrade Network Repair Service
Network Support Help Desk Remote Support Services
Network Support Help Desk Online Support Services

The Help Desk service model adopted by Progent's Technical Response Center offers small and midsize businesses an effective option to reliance on freelance service individuals by offering extensive technical knowledge shared by numerous support teams, optional round-the-clock access to emergency help, escalation capability to world-class engineers for handling even the most difficult problems, support consistency and reliability, quick follow-up overseen by seasoned IT service administrators, a choice of easy-to-use techniques for requesting support jobs, and excellent progress visibility made possible by ticket tracking and accessible via a web-based portal.

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Microsoft Office SharePoint Server 2010 Outsourcing
Office SharePoint Server 2010 Support and Setup

Progent's Microsoft-authorized consultants can help you evaluate the economic justification for deploying Microsoft SharePoint 2007, advise you on the most sensible edition of Microsoft SharePoint for your application, provide setup and integration services, help you to install MS SQL Server as a back-end DBM, improve your network integrity, integrate your off-the-shelf and custom application programs to work with Microsoft SharePoint 2007, design a company-wide security strategy that includes portal technology, and provide troubleshooting and Help Desk support.

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