Low-cost Network Support from Microsoft and Cisco premier Experts for Companies in Westminster, CO
By offering professional know-how whenever you need it, providing in-depth knowledge for critical applications, providing innovative services such as virtual data center hosting, billing only for help delivered, and requiring no sign-up or retainer fees for standard services, Progent allows you to increase the competitive value of your It system and minimize support expenses. Progent understands that information system protection, reliability, and performance are just as critical to small businesses as to major corporations but that small organizations don't have the economy of scale to spend heavily in computer technology and in-house service staffs. Progent's fundamental value proposition is that no IT consulting firm can equal Progent's capability to provide the network support expertise your company needs when you require it and at a cost you can justify.

For larger companies, Progent offers co-sourcing and project management services to supplement the subject matter expertise of your internal network service personnel. This can save money and minimize technical risks for major IT initiatives such as software development, business continuity planning and testing, security audits, office consolidations, or technology migrations and upgrades.

Progent can in addition offer the services of accredited consultants to assist your business to design and execute your cloud computing strategy.

Main Practice Areas Serviced by Progent's Consultants for Businesses in Westminster, Colorado
Progent's nationwide group of industry certified support professionals offers assistance for virtually all aspects of information systems found in companies of any size. Technologies supported by Progent in Westminster include:

Support Delivery Alternatives Available for Westminster, Colorado Businesses
Progent has a selection of alternatives for providing small companies and local governments with cost-effective computer services for troubleshooting, consulting, and IT administration. Progent's paradigm for delivering IT support is built on the Help Desk operational structure familiar to larger IT groups. Progent's Help Desk Call Center Support Mechanism ensures rapid support, comprehensive service documentation, dependable follow-through, and strict cost control for a range of network support delivery alternatives that include remote repairs, onsite support, and high-end consulting.

  • Online Support
    Progent�s Technical Response Center offers urgent and scheduled remote assistance for Microsoft Windows, Linux, Apple Mac, and Cisco-powered environments in the U.S. and globally. Progent's certified service professionals can assist clients to analyze and fix hardware and software problems without the expense or time loss of in-person support visits. The background of Progent's network engineers makes it possible to handle the majority of IT problems quickly. For the most challenging issues, Progent's depth of expertise allows the support team to escalate troubleshooting tasks to advanced specialists. Progent offers a convenient, web-accessible signup procedure for new customers to accommodate urgent situations and Progent charges by the minute with zero startup fees or minimums, so you pay only for the support you receive. Experts you can access online include Cisco-certified CCIEs, Microsoft-Certified MCSE consultants, and CISM-certified security engineers. Find out additional information concerning Progent's online network troubleshooting services.

  • Onsite Service
    Progent offers on-site computer support for registered clients in larger cities in the United States. Progent's on-site service personnel can work in conjunction with Progent's remote support experts to give small and midsize companies the optimal solution: onsite support professionals when you require them as well as the remote help of Progent's worldwide staff of network engineers, security specialists, and business software developers. The response time for in-person service calls is typically under 24 hours. Progent requires no sign-up or retainer charge for becoming a Progent customer for on-premises support. Learn more details about why to register for Progent's in-person network service.

  • Help Desk Call Center
    Progent's Standard Help Desk Services offer smaller organizations a comprehensive solution that manages all aspects of online desktop support from service requests through ticketing, screen sharing, progress tracking, problem solving, and reporting. Progent offers service desk support at a substantial discount from Progent's regular Level 1 desktop support rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to handle challenging problems. For details, see Help Desk Services.

  • Co-managed Help Desk Services
    Progent's shared Help Desk services allow your IT organization to split responsibilities for Help Desk support seamlessly between your IT team and Progent's pool of certified desktop support technicians and subject matter experts. Progent�s Co-managed Help Desk service is an advanced service desk solution built around the leading PSA platform for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics. To learn more, refer to Progent�s Help Desk Co-management services.

  • IT Consulting Services
    Progent offers small businesses affordable access to world-class consultants who can deliver assistance with vital technologies such as Windows Server 2022 planning and migration expertise, Microsoft Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Cisco network architecture, network security consulting, high availability it system design, server virtualization strategies, plus integration, customization and training for small business applications such as financials, ERP, management reporting, sales automation, and productivity suites. Progent can provide assistance with one-time projects such as site relocations and major system upgrades, extended projects such as customizing an older ERP system to a current MS Dynamics or Dynamics 365 solution, database application programming and DBA services, and web development, continuing support including Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting for IT infrastructure health monitoring and network administration, or emergency services such as disaster recovery and virus removal.

  • Infrastructure Expertise for Telecommuters
    Progent can assist small and mid-size companies to design, set up and debug the network infrastructure to support at-home workers. Areas of infrastructure where Progent's experts offer assistance include secure and convenient VPN connections, VDI desktop software, router integration, Wi-Fi LAN planning and implementation, and robust Internet connectivity. To learn about Progent's network infrastructure support services for remote workers, visit infrastructure guidance for telecommuters.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers complete hosting services for all of a small or midsize organization's servers in an environment that not only provides the top level of fault-tolerance and expandability but that is also easy for customers to transfer to a different service firm or to move in-house when your business situation calls for it. Progent's Private Cloud hosting service is structured around proven virtual server technologies that allow companies with mixed networks to save dramatically on the costs of hardware, system maintenance, and IT management while achieving world-class dependability and an unprecedented level of vendor independence. Unlike conventional Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting encompasses all server-based applications in one centrally administered solution, can handle the multi- OS and non- standardized networks common with smaller businesses, and retains ownership of the software licenses in the customer's hands so that migrating to a different virtual system is fast, safe, and affordable. This avoids ending up a prisoner of a specific hosting service while still providing all the savings associated with ASP and SaaS hosting services.

  • Hybrid Cloud Integration Services
    Progent offers expert online support to help companies of any size connect their IT infrastructure with leading public clouds including Microsoft Azure and Amazon AWS. Progent can assist you to plan and administer hybrid environments that support Windows and Linux operating systems and applications in either cloud-only systems or in hybrid topologies that combine on-premises IT assets as well as public clouds. To help you to integrate public clouds with networks, Progent can provide a range of cloud migration support services that include Office 365 integration with on-premises Exchange, Microsoft Azure design and integration consulting, Amazon Web Services cloud migration, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud planning and integration consulting. Progent has more than two decades of experience delivering high-level consulting expertise online, and Progent can help you successfully carry out your cloud integration initiatives on schedule and within your budget.
Progent's Flat-rate Managed Services for Outsourcing IT Management
Progent's value-priced ProSight portfolio of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior analysis technology to defend endpoints and servers and VMs against new malware assaults such as ransomware and email phishing, which routinely get by traditional signature-based anti-virus tools. ProSight ASM protects local and cloud-based resources and provides a unified platform to automate the entire malware attack lifecycle including filtering, infiltration detection, mitigation, remediation, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
    ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer security for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint control, and web filtering via leading-edge tools incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization experts can help you to design and implement a ProSight ESP environment that meets your organization's specific requirements and that allows you achieve and demonstrate compliance with government and industry information protection regulations. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require urgent attention. Progent's consultants can also help your company to set up and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Cloud Backup
    ProSight Data Protection Services offer small and mid-sized businesses an affordable end-to-end service for reliable backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates your backup processes and allows rapid restoration of vital files, apps and VMs that have become unavailable or damaged due to hardware breakdowns, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can provide world-class support to set up ProSight Data Protection Services to to comply with regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to restore your critical information. Read more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progent�s ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller organizations to map, track, enhance and troubleshoot their connectivity appliances such as switches, firewalls, and load balancers plus servers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology diagrams are always current, captures and displays the configuration of almost all devices connected to your network, monitors performance, and sends notices when problems are detected. By automating tedious network management activities, ProSight WAN Watch can cut hours off common tasks like making network diagrams, expanding your network, locating appliances that require important software patches, or isolating performance issues. Find out more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security platform that incorporates the services and infrastructure of leading information security companies to provide centralized management and comprehensive protection for all your inbound and outbound email. The hybrid structure of Email Guard combines cloud-based filtering with a local gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a deeper level of inspection for inbound email. For outgoing email, the onsite gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Endpoint Monitoring
    ProSight LAN Watch is Progent�s server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating at peak levels by tracking the health of critical assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your specified IT personnel and your Progent engineering consultant so all potential issues can be addressed before they have a chance to impact productivity Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected Tier III data center on a fast virtual machine host set up and maintained by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system software, and the applications. Since the environment is virtualized, it can be moved immediately to a different hardware environment without a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard data related to your network infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be warned about impending expirations of SSLs or warranties. By updating and organizing your network documentation, you can save as much as half of time wasted looking for critical information about your network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether you�re planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require the instant you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size businesses to obtain an unbiased assessment of the overall health of their network. Based on a selection of the leading remote monitoring and management platforms in the industry, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits help you see how well the deployment of your core network assets conform to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits such as a cleaner Active Directory (AD) environment. Both versions also include one year of cutting-edge remote network monitoring and management. Benefits can include lower-cost management, improved compliance with government and industry security requirements, more efficient utilization of network assets, faster problem resolution, more reliable backup and restore, and higher availability. Learn more information about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service built around a brief phone interview with a Progent backup/recovery consultant. The fact-finding interview is intended to assess your company's preparedness either to stop or recover rapidly after an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to gather information about your current antivirus tools and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply industry best practices to create an efficient AV and backup/recovery system that aligns with your business requirements. For details, visit The ProSight Ransomware Preparedness Report.

Unique Advantages of Working with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized expert at the core network software and productivity applications important to most small and medium-size companies and local governments. As a Cisco-certified partner, Progent also can provide expertise for an increasingly complex array of infrastructure products such as PIX and ASA firewalls, switches, routers, voice-over-IP solutions, and wireless access. In addition, Progent's CISSP-Premier cybersecurity experts, CISM-authorized security engineers, CISA-qualified security audit specialists and GIAC-certified information assurance experts offer a business-wide view of network protection and can help with complex security projects like SIEM solutions to help companies meet business guidelines and statutory regulations for network data protection and reporting.

The scope and size of Progent's engineering staff offer a powerful set of benefits to organizations wishing to maximize the business value of their IT network within a reasonable budget. These benefits include:

  • Best Service Methodology
    Progent’s team of Microsoft and Cisco Premier experts average longer than a decade of hands-on industry experience, at the forefront of network support, executing a wide range of IT tasks for a large mix of customers. Every Progent consultant shares a proven set of personal best practices which are incorporated into shared best practices standards that Progent instills in its support team. This ensures that you get not only expert technical skills, but also a support engineer with field-tested approaches for fixing real-world network problems rapidly. Learn additional information about Progent's best practices for network consulting.

  • Granular Pricing
    Progent's pricing model is to charge for phone support and in-person help per minute. Consequently, you are billed just for received services. Progent does not impose a more expensive rate for off-hours or urgent support, and Progent does not bill for travel except for emergency calls where on-site time is less than four hours. Also, Progent applies no sign-up charge and asks no retainer for support services delivered during regular business hours. Many support organizations demand large minimum payments or bill in increments of a quarter hour or more. Progent's one-minute pricing granularity avoids king-size bills for fast fixes. Another benefit of by-the-minute billing is that customers are not tempted to permit incipient issues to stay unaddressed until they become major problems. Find out additional information concerning Progent's value pricing for IT outsourcing.

  • Full Documentation of Delivered Support
    Progent has developed a sophisticated support reporting system that records and formats detailed documentation for all billed support activities. Unlike many freelance consultants or local support organizations who provide minimal documentation or specifics of tasks performed, every service provided by Progent is tracked by full documentation. Each Progent staff member has access to the service reports given by every staff member to each client. The practice of documenting and archiving support activity results in more efficient service and eliminates a slew of typical misfortunes such as when a support customer is effectively held hostage to a consultant who refuses to let go of vital service information. Find out more details about Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent practices information transfer from Progent's consultants to clients. By educating customers to deal with problems that are within their comfort zone, Progent is able to focus on providing hard-to-find skills where Progent has little competition. Small businesses who work with independent service providers or who maintain internal IT staffs gain when Progent transfers information about new technology and proven methodologies to make their IT environments more reliable, secure, and efficient. Read more details concerning Progent's knowledge transfer services.

Get in Touch with Progent
If your Westminster, Colorado company wants to get in touch with Progent for network outsourcing, consulting, or technical support services, phone 800-993-9400 or visit Contact Progent.

Immediate Online Technical Assistance
For fast online help, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



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    Technical Support Services Windows Server 2016 PowerShell

    Progent's certified information technology experts offer Windows Server 2016 integration consulting to assist organizations of all sizes to design and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can help you to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to take advantage of the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

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    • VMware vSphere Integration Professionals
    VMware ESXi Hypervisor Consult

    Progent offers the support of a certified VMware VCDX expert to help you design, deploy, administer and repair VMware vSphere and vCloud-powered virtualization solution for on-premises networks, private and public clouds, or hybrid cloud deployments. Progent can provide world-class expertise for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and business continuity. Progent has in-depth experience of VMware vCloud Director, vRealize Automation, vRealize Orchestrator and vCloud Suite used for managing private and hybrid cloud environments that provide maximum availability, data security, and disaster recovery.

  • Cisco VTC Consult Radvision Video Conferencing Services
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    • IT Consultant Meraki MR18 Access Point
    Meraki Traffic Shaping On-site Technical Support

    Progent's Cisco-Meraki Wi-Fi access point experts can help you to design, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for environments from a small office to a large campus or a multi-site enterprise. Progent can also help clients to integrate other Cisco appliances for streamlined management.

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    • Excel Power Pivot Development Group
    Microsoft Experts Reporting Excel Power View

    Progent's certified Office Excel and Office 365 Excel application consultants can provide a wide range of online services to help your organization to plan, program, pilot test, deploy, manage, and debug business applications based on any release of Excel, including Excel 2016 and Office 365 Excel. Progent can help you to migrate your existing Excel applications to the newest versions of Excel, integrate Excel with iOS-powered iPhones and iPads and Android phones and tablets, and resolve compatibility problems between various versions of Office Excel. Progent offers as-needed help to clients who need a fast solution to a specific issue related to Office Excel and Progent also offers full project management services for migrating or developing line-of-business applications built on Office Excel. Progent's cost-effective online training classes for Excel can be customized to meet the needs of individual users or groups.

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    • Urgent UNIX, Windows Consultants
    Consultancy UNIX, Windows

    Progent's UNIX platform consulting experts offer small companies and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your organization contact with UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide range of expertise provides you with a convenient single consulting firm to help you build and manage a protected and robust cross-platform connectivity and communications solution that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and SGI/Irix or leading Linux platforms such as RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.

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    Helpdesk for At Home Workers Consulting

    Progent has two decades of background assisting small and mid-size organizations to design, deploy, tune, manage, and troubleshoot computer networks that support a remote workforce.

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    • Microsoft 365 and on-premises Exchange Network Consultants
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    Microsoft 365 Exchange Online lets you use cloud-based servers, mailboxes and associated Exchange infrastructure to reduce hardware costs and administrative overhead. You can use Microsoft 365 Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid architecture that combines both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide affordable online support to assist your small businesses to assess the potential advantages of Exchange Online, plan a network topology that makes sense for your business needs and IT budget, implement an efficient migration from your existing Exchange organization to one that includes Microsoft 365 Exchange Online, train your management team and end users, and provide ongoing consulting and technical support.

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    Progent's Linux support services provide small companies and developers assistance with managing and supporting Linux systems that operate with Microsoft-powered technology. Progent offers your business contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA certification. This wide range of expertise offers you an easy single consulting firm to help you create and manage a protected and reliable mixed-platform network and communications infrastructure that allows Linux and Microsoft coexistence by combining MS Windows with leading Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.

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    Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior machine learning tools to defend endpoints and physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which routinely get by traditional signature-matching anti-virus products. ProSight ASM protects on-premises and cloud-based resources and provides a unified platform to address the complete threat lifecycle including filtering, detection, containment, cleanup, and post-attack forensics. Top capabilities include single-click rollback using Windows VSS and real-time network-wide immunization against newly discovered attacks.

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  • Westminster Colorado, United States Urgent Network Computer Networking
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    Progent's seasoned team of IT consultants and application specialists have years of background delivering remote and onsite support for businesses of any size who want to integrate Android phones into their IT networks so that mobile clients can be productive from anywhere. Progent offers the breadth of skills to resolve network issues that involve numerous vendors and that entail a combination of legacy and up-to-date information technology. Progent provides cost-effective online consulting to help you with any aspect of designing, configuring, managing and troubleshooting your BYOD solution. Progent can deliver occasional technical support to assist you to handle especially challenging IT issues, or Progent can provide outsourced or co-sourced project management support to help you complete major network initiatives on schedule and within budget. Progent can help with local, cloud-centric, or hybrid networks and offers expertise with operating systems, apps, management utilities and network infrastructure. Progent also offers specialized group or individual training sessions to help you manage and operate Android phones and tablets efficiently.

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    Progent can provide onsite education customized for people who wish to expand their knowledge of the macOS and OS X platform, Apple Mac computers, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual online classes for Mac application software.

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    • Microsoft Data Protection Manager 2016 Remote Troubleshooting
    Remote Troubleshooting Data Protection Manager 2016 and Azure Backup

    Microsoft System Center 2016 Data Protection Manager provides automatic backup and simplified restore functions for Microsoft-based networks. SCDPM 2016 delivers application-aware protection for key workloads such as Microsoft SQL Server, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, works with virtual machines hosted by Windows Hyper-V as well as VMware, and integrates seamlessly with Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified consultants can help organizations of any size to plan, deploy, manage, and repair a multi-site backup/recovery solution built around Data Protection Manager 2016. Progent can assist you to upgrade from a previous version of DPM or from a legacy solution, and Progent can tune your DPM 2016 ecosystem for on premises, colocated, cloud or hybrid deployment models. Progent offers online or onsite support and can provide as-needed guidance to resolve challenging issues or deliver end-to-end project management services to help you finish your Data Protection Manager 2016 initiative on schedule and within your budget.

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    Progent’s Microsoft certified consultants provide small and midsize companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can protect your IT system from attack by external and inside sources. Forefront Threat Management Gateway and ISA Server perform thorough inspection of Internet protocols such as HTTP, which enables these products to uncover many attacks that can elude ordinary firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server support stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your network security through expert planning and deployment of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft engineers can help you to install Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or migrate from ISA Server to Microsoft Forefront Threat Management Gateway.

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    Progent's support services for patch management offer organizations of all sizes a flexible and affordable solution for evaluating, testing, scheduling, applying, and documenting updates to your servers, peripherals {like printers and scanners, infrastructure appliances such as switches and Wi-Fi APs, and Internet-of-Things (IoT) devices such as alarms and health monitors.

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    • Microsoft Messenger for Mac Outsourcing
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    Microsoft Office for Mac allows Mac users to receive the benefits of the world's most familiar office productivity applications. Progent's Apple-certified Macintosh consultants can show you how to configure Microsoft Office for Macintosh on a multi-vendor environment combining Apple OS X and Windows platforms so that Macintosh users can take advantage of the new features in Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with colleagues who use Microsoft Windows. Progent's engineers have experience with both Mac and Windows technology and can provide service for environments that mix Apple Macintosh with Microsoft Windows computers with extensive resource sharing, or networks which intentionally limit collaboration between Apple Mac and Windows systems.

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    • Windows Server Essentials Server Backup Consultants
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    Microsoft Windows Server 2012 R2 Essentials is a value-priced, entry-level OS that enables small businesses to transition from the traditional physical in-house datacenter to the modern hybrid networking paradigm that includes on-premises and virtualized cloud-hosted resources. Progent's consultants offer cost-effective remote consulting and technical support for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to evaluate the potential business benefits of moving to WS 2012 R2 and implementing a hybrid on-premises/cloud-based model for your computing ecosystem. Progent offers full-service project management to help you plan and carry out a smooth move to Microsoft Windows Server Essentials, Microsoft 365, and other Microsoft Cloud platforms and services. Progent also offers continuing consulting help, troubleshooting, and customized training.

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    • Windows Server 2022 Cybersecurity Configuration
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    Progent's Microsoft Gold-certified Windows Server 2022 experts can help your organization to design and carry out an efficient migration to Windows Server 2022 using a self-hosted system architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with an on-site implementation of Windows Server 2022.

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    Progent's certified engineers can provide remote and onsite consulting expertise to assist you to manage, support, and troubleshoot PCs based on Microsoft Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, security and compliance, disaster recovery, remote access, smartphone and tablet integration, wireless configuration, and remote network monitoring and alerts.

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    Progent's CISM-certified security staff can help you secure your Mac environment through expert support offerings including performing security tests, recovery from virus and denial of service penetrations, setting up firewalls, integrating safe off-site and mobile connectivity, deploying automated programs for defense against viruses, spam, and malware, and developing a company-wide security strategy appropriate for the particular objectives of your business information system.

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    • Technical Support Firm Microsoft Exchange 2019
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    Progent's Microsoft-certified consultants have more than a decade of background delivering messaging support for companies ranging from small businesses to large corporations. Progent offers affordable support for all editions of Exchange Server to strengthen email and virus security, configure high availability email environments, and implement off-site and mobile email connectivity. Progent’s Microsoft Exchange support services can help you in designing and executing a move from a legacy SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Exchange Server 2016. In addition offers support for Windows 8, Windows 7, Vista, and Windows XP clients running Office Outlook and can help you configure Microsoft Outlook Web App for all major web browsers. For e-mail virus protection, spam filtering and data data leak protection, Progent offers Email Guard managed services.
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