Additional Topics of Interest

Mozy Consulting
Backup Exec Services

Progent offers economical remote support from IT engineers with expertise in a broad range of products and technologies that provide solutions for backing up Windows, Mac, and Linux/UNIX servers and desktops as well as notebooks and handhelds. Progent offers expertise for leading data protection platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, HP Data Protector, Double-Take Software, Mozy, Retrospect, Apple Time Machine, vSphere Data Protection, and Solaris FLARs. Progent can help you to deploy, enhance, or troubleshoot backup/restore systems for a range of architectures such as on-premises, edge to datacenter, cloud-based, or a mix.

ProSight DPS ECHO Cloud Backup Services Online Troubleshooting
ProSight DPS ECHO Backup and Recovery Services Support

ProSight ECHO Data Protection Services from Progent provide small and medium-sized organizations an affordable and fully managed service for cloud backup/disaster recovery (BDR). ProSight DPS automates and monitors your backup activities and allows rapid recovery of vital data, applications and virtual machines that have become lost or damaged due to hardware failures, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery consultants can provide world-class expertise to set up ProSight DPS to to comply with regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to restore your business-critical information.

Lync Server 2013 and Cisco Unified Communications Specialists
Lync Server 2013 Front End Pool Consultants

Microsoft Lync Server 2013, renamed Skype for Business, enables businesses of all sizes to build a manageable and protected communications environment that supports the modern Bring-Your-Own-Device computing style with instant messaging, real-time presence, audio/video and web meetings with application sharing and whiteboard, and both IP-based and PSTN calling across a wide assortment of stationary PCs and mobile devices. Progent's Microsoft-certified Lync 2013 experts and system architects can help your company to evaluate the advantages of Lync 2013, design an in-house, cloud-based (via Lync Online) or mixed model appropriate for your present and long-term plans, deploy Lync 2013 so as to speed up your return on investment, and deliver live online and onsite training to your management staff and end users. Progent offers in-depth expertise in critical components of a Lync 2013 solution including Microsoft Windows Server, SQL Server and Exchange, and Progent can assist you to integrate Lync 2013 with key Microsoft 365 apps including Outlook clients and PowerPoint.

Double-Take Software Technical Support Services
Double-Take Availability Network Consultant

DoubleTake/Carbonite Software offers a family of tools designed to provide small companies a range of cost-effective alternatives for backing up and restoring vital applications such as Exchange Server, Microsoft SQL, Blackberry, and Microsoft SharePoint. Progent's business continuity planning experts have extensive backgrounds integrating DoubleTake/Carbonite technology into small company information networks to create a high state of fault tolerance and disaster recovery capability at an affordable price.

Exchange 2016 DLP Help and Support
Microsoft Online Troubleshooting Exchange 2016 Security

Progent can help your business in any and all phases of your migration to Microsoft Exchange 2016 including planning high availability (HA) infrastructure for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your VMs, databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; planning, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

Consulting Services Security Inventory
Remote External Network Security Scan Technology Professional

Progent offers two low-cost service bundles designed to enable small companies to receive a professional network security evaluation from a certified security engineer. With Progent's External Network Security Inventory Scan, a security expert runs a comprehensive test of your IT infrastructure from outside your company firewall to uncover potential weaknesses in the security profile you present to the public. With Progent's Internal Network Security Inventory Scan, an engineer executes a system scan from an authorized machine inside your company firewall to evaluate vulnerabilities to inside attacks. Both security inventory services are configured and executed from a secured remote site.

Support Services Altaro VM Backup Testing
Remote Technical Support Altaro VM Backup Management

Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a reliable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted architectures and also supports low-cost backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or on-premises services to assist you to design, deploy, manage and debug a comprehensive backup and disaster recovery system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup software.

Cisco Planning Small Business Specialist
Cisco VoIP Computer Installation

Progent can assist your organization to utilize Cisco's infrastructure products to create a robust basis for your onsite, cloud-centric, or hybrid data center and improve operations in key areas including hardware utilization, security and compliance, versatility, uptime, and recoverability.

24-7 VMware vCloud Director vCD Consultants
VMware vCloud Director vCD Consult

Progent offers the assistance of a certified VMware VCDX consultant to help you design, configure, administer and troubleshoot VMware vSphere-powered virtualization solution for local datacenters, cloud environments, or hybrid cloud systems. Progent can provide advanced expertise for deploying and integrating VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and business continuity. Progent has extensive experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for administering private and public cloud and hybrid cloud environments that deliver maximum availability, fault tolerance, and disaster recovery.




Les Kent has a 35-year track record of effective technology integration, executive management, marketing, and operations. He has demonstrated a talent for developing elegant IT solutions during his time as as a system architect, application developer, project manager, implementation consultant, and troubleshooter for small businesses, new ventures, and global corporations.