Microsoft Virtual Server 2005, run on the Microsoft Windows Server platform and powered by software originally produced by Connectix, delivers the power needed to carry out server consolidation, software migration, and server quarantine tasks through virtualization techniques in an enterprise-ready IT network with high scalability, manageability, and fault tolerance. Microsoft has aimed Virtual Server at businesses wishing to improve ROI in software development and piloting, migration from outdated mission-critical applications, and hardware consolidation. Progent's professional Virtual Server consultants can assist your business to assess and integrate MS Virtual Server.
Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in offering top throughput for SSL/TLS inspection. Progent's Fortinet firewall consultants can assist your business to deploy your Fortinet FortiGate security appliances to protect your IT resources at the network edge, within the data center core, at branches, and in the cloud.
Exchange Server 2013 incorporates significant improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers important innovations as well as a redesigned structure. These improvements affect vital IT areas such as manageability, availability, security and compliance, cost of ownership, teamwork, extensibility, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to understand the potential advantages of upgrading to Microsoft Exchange Server 2013, design an efficient test and rollout plan, and train your IT team to maintain your Exchange Server 2013 environment. Progent also offers ongoing remote support and management services for Exchange 2013.
System Center 2016 Operations Manager (SCOM 2016) helps to ensure consistent performance and maximum uptime for key workloads by offering unified, cross-platform monitoring of IT resources installed across on-premises datacenters and cloud environments. Progent's consulting team offers advanced remote and onsite expertise to help organizations of any size to plan, integrate, tune, enhance and troubleshoot SCOM 2016 deployments. Progent can assist you to move to SCOM 2016 from older releases of Operations Manager or from different IT infrastructure monitoring platforms, or combine multiple monitoring tools into a unified IT management solution. Progent can also show you how to extend your Operations Manager 2016 environment to incorporate resources based in public clouds including Microsoft Azure and Amazon AWS.
If you are producing UNIX or Linux applications in an environment that has MS Windows-based servers, desktops, and office applications, Progent can provide full-service IT outsourcing that frees you to focus on your field of strategic expertise without the constant hassle of maintaining your business network. Through the use of smart server monitoring and by delivering remote and on-site assistance as your business needs it, Progent offers an economical alternative for maintaining an IT network that provides high availability, security, and performance. Progent's Linux developer assistance services feature comprehensive network support outsourcing, virtual server infrastructure, remote and in-person support and repair, 24x7 monitoring, and Helpdesk outsourcing.
Microsoft Office for Mac allows Apple Macintosh users to run the world's most familiar office productivity programs. Progent's Apple-certified Macintosh experts can help you configure Microsoft Office for Macintosh on a mixed-platform network that incorporates Apple OS X and Windows-powered computers so that Mac users can access the new capabilities of Word, Excel, PowerPoint and Entourage in order to share information and system resources with co-workers who use Windows. Progent's engineers have expertise with both Apple Macintosh and Windows technology and can support networks that mix Mac with Microsoft Windows systems with extensive resource sharing, or environments which intentionally limit collaboration between Mac and Windows systems.
The ProSight Ransomware Preparedness Report is an affordable service built around a brief interview with a Progent information assurance expert. The interview is designed to help assess your organization's preparedness to block ransomware or recover rapidly after a ransomware incident. Progent will work with you directly to gather information concerning your existing AV defense and backup/recovery procedures, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to create an efficient AV and backup/recovery system that minimizes your vulnerability to a ransomware attack and meets your business needs.
Cisco's wireless VoIP phones are industrial-grade Wi-Fi handsets intended for professionals who are mobile within office, hospitality, retail or other environments where management wants user endpoints that provide more control, security and ruggedness than is achievable with the BYOD style of mobile collaboration. Integration of Cisco's wireless IP phones typically requires that IT teams configure and fine tune numerous components of your Wi-Fi infrastructure such as access points, routers and switches, Cisco wireless LAN controllers, and management software. Progent's Cisco-certified experts offer remote and onsite assistance to help your organization build and administer a Cisco wireless VoIP phone solution by providing integration services that can range from troubleshooting the configuration of a wireless IP phone or access point to offering project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of a campus.
Progent's Microsoft-certified engineers can help you plan, document, implement, manage, and repair a system-wide move to 64-bit server and desktop operating systems and business applications. Progent can help you pilot your 64-bit environment to verify that it supports all of the important 32-bit applications that you intend to keep as well as the new 64-bit editions of software you plan to install.
Progent can supply small businesses with an IT management expert who can function as a part-time CIO. This part-time CIO can provide long-term direction to help you integrate appropriate technology to improve business processes so they match more closely with your business goals. Your company can develop and implement a well thought out information technology plan without absorbing the cost of a full-time senior IT executive.
Progent's certified information technology experts offer Windows Server 2016 migration consulting to assist businesses of all sizes to plan and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can assist you to assess the business benefits of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Progent’s Microsoft-premier engineers can assist you to enhance your servers and/or workstations from 32 bits to 64 bits. Progent can assist you to calculate the risks and advantages of migrating to 64-bit processing, design an affordable upgrade strategy that reduces business disruptions, and deliver economical, expert remote help to assist you to install 64-bit operating systems and application software on your existing hardware.
Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to provide centralized control and world-class security for all your email traffic. The powerful structure of Email Guard integrates a Cloud Protection Layer with an on-premises security gateway device to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and keeps most threats from reaching your network firewall. This reduces your vulnerability to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a further level of inspection for incoming email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The local security gateway can also help Exchange Server to track and protect internal email that stays inside your security perimeter.
Progent has 20 years of background assisting small and medium-size companies to design, deploy, tune, manage, and debug IT networks that incorporate at-home workers.
E-Mail Guard is Progent's affordable anti-spam and virus defense managed service that gives small businesses enterprise-quality protection from spam, viruses, directory harvesting, and other varieties of e-mail-based attacks on computer systems. E-Mail Guard is powered by Postini's Perimeter Manager, a full suite of web-based anti-spam and anti-virus services that ward off email attacks before they can breech the corporate firewall. Perimeter Manager also lets administrators track and control their email systems, regardless of server vendor, hardware technology, or geographic location.
Progent's experienced ransomware recovery consultants can help you to restore an IT network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Progent’s Shared Help Desk service makes it possible for your IT organization to share the load for Help Desk support seamlessly between your IT staff and Progent's large roster of seasoned desktop support technicians and subject matter experts. Progent’s Help Desk Co-management service is an advanced service desk solution built around ConnectWise Manage, the leading shared professional services automation tool for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering along with replication to provide rapid, zero RPO disaster recovery (DR) between datacenters located as far as 185 miles away from one another. Progent's roster of veteran network consultants can assist your business to plan, configure, manage, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that meets your technical requirements and IT budget. Progent can make sure you adhere to leading practices for installing your MetroCluster environment by providing help with procedures such as assigning disk pools and shelf IDs, arranging aggregate layout, provisioning volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your peered clusters, and testing your disaster recovery solution to verify adherence with industry standards and regulatory mandates.
Microsoft supports transparent hybrid networks that integrate Microsoft 365 and on-premises Exchange systems. This allows you to have specific Exchange mailboxes located at your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can assist your organization with any facet of designing, implementing and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange specialists can deliver occasional support to help you through stubborn technical issues and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Exchange initiative is carried out on time and on budget.
Progent's Microsoft-certified failover clustering consultants can assist businesses to assess the advantages of deploying Windows Server 2012 clustering technology to build an advanced fault-tolerant/disaster recovery strategy, assist your organization to plan and deploy a Windows Server 2012 system, deliver online and on-premises consulting services and engineering support for clusters composed of physical servers or virtual machines, and help you to centralize the administration of clustered servers.
Progent's Cisco-certified VoIP phone and video IP phone consultants can help you to configure, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from discontinued VoIP products to the newest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly named CallManager, or with Cisco Unified Communications Manager Express (CME) to create a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Unified CM applications like Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's consultants can deliver support with any facet of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP trunking, installing ISR routers with CUBE internetworking support, and designing UCS server clustering and Cisco Survivable Remote Site Telephony systems for survivability.
Progent’s IT outsourcing packages offer economical network consulting for mid-size businesses. Whether it includes designing system infrastructure, setting up an in-house Help Desk or outsourcing a one, rolling out a new e-mail platform, monitoring your network, or developing a web-based business solution, outsourcing your IT engineering services can smooth out expenses and eliminate risks, permitting network support budgets to grow in a more linear and manageable manner than is feasible by assembling a large, all-purpose internal network support staff. Progent’s Outsourcing White Paper and flyers explain how Progent can help you build a secure and robust system foundation for your vital Windows-based business software such as Windows 2008, Exchange Server 2007, and SQL Server 2008.
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to assess the business advantages of migrating to SQL Server 2017 and can help you to design and carry out a cost-effective migration of your databases and applications to any deployment model including onsite, cloud-hosted, or hybrid. Progent's SQL Server experts offer online or on-premises support services ranging from as-needed architecture assessment or debugging to comprehensive project management and co-management to ensure your SQL Server 2017 initiative is successfully completed on schedule and within budget.
Progent can assist you to understand the many subscription plans offered with Microsoft 365, formerly called Office 365, and integrate your information network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with cross-vendor networks that incorporate Windows, macOS, and Linux technology. Progent can also help your business to create and manage hybrid ecosystems that seamlessly integrate on-premises and cloud-based products and services.
Progent's expert consultants can help you design and implement a smooth in-place Exchange Server 2007 migration strategy that minimizes productivity disruption, reduces ongoing support requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multi-server or multi-location migrations, Progent offers the knowledge and experience to finish your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting offerings include expertise with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 that are best aligned to your business needs.
For enterprise project management assistance, Progent offers the services of veteran IT experts with decades of experience in IT management, program development, and process design for organizations from Big 4 companies to dot-com startups to government agencies. These high-level IT managers can provide project management expertise to help enterprise clients follow leading practices to ensure that major projects are successfully completed on schedule and on budget.
Progent's Data Center professionals can help you identify fault-tolerant data centers that meet the specific requirements of your business. High availability colocation sites are especially attractive to small companies because of their low cost and simplified logistics compared to pursuing a do-it-yourself strategy. Attempting to build an in-house data center that offers even a minimum level of fault tolerance is too expensive for most small organizations. Progent is ready to show you how to get all the advantages of non-stop data centers and 24x7 colo sites by offering a full array of consulting and maintenance services.
For smaller organizations, network security and compliance can be too complicated to master yet too risky to ignore. The largest largest institutions have been hacked, and the leading cloud service providers have on occasion been taken down. It looks as though there's no place to run. Progent has made it economical for small and midsize companies to implement critical IT security projects effectively by providing the advantage of billable time to the nearest minute without any minimum billing for remote support. This means you can have access to a seasoned computer expert to provide precisely the knowledge you need whenever you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help you with any aspect of system security including vulnerability audits, virus screening and recovery, spam and email content filtering, email data leak prevention, regulatory compliance reporting, and designing a comprehensive security plan.
Progent's Microsoft-certified professionals can assist you to evaluate the benefits of Windows Server 2012 R2 for your company, create pilot systems and rollout plans, optimize your infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT management, team, develop an enterprise-wide security strategy, streamline IT administration, assist with application development, and build and test a disaster recovery/business continuity plan.
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management products and is designed to offer a centralized mechanism for deploying and administering virtualized datacenters across hybrid environments that can include private clouds and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consulting experts can assist organizations of any size with any aspect of designing, deploying, and managing a SCVMM 2016 solution. Progent can review your virtualization architecture, help you upgrade smoothly from legacy releases of Virtual Machine Manager, develop processes for building and deploying virtual machines and hosts, design high-availability scale-out clusters, integrate your datacenter resources with public clouds, set up virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to assess the potential advantages of new capabilities like Storage Replica and Host Guardian Service. Progent's hypervisor experts can provide advanced Windows Hyper-V consulting and VMware ESXi expertise.
Progent's Power BI experts can help you to design, install, maintain, update or troubleshoot your Power BI solution. Progent's database experts can assist you to prep your source data for Power BI visualizations. Progent can assist you build and administer an onsite, cloud based, or hybrid environment to run Power BI.
Ubiquiti's UniFi line of Wi-Fi network devices includes a wide selection of Wave 2 Wi-Fi access points (APs), security gateways, and managed switches. UniFi devices running across multiple venues with thousands of access points can be remotely configured and managed with Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, tuning, debugging, monitoring, and analytics. Progent can provide the expertise of seasoned Wi-Fi professionals who can assist you to assess the value of Ubiquiti’s UniFi technology for your business and assist you to plan, install, administer, and maintain your UniFi solution.
Progent's experienced ransomware recovery experts can help you to restore an IT network victimized by a ransomware virus like Ryuk, Dharma, Hermes, or MongoLock.
Progent's Juniper-authorized network consultants can help you to plan and implement Juniper Firewall/VPN platforms, optimize and troubleshoot your infrastructure, and migrate efficiently from discontinued products to current versions. Progent's Junos OS consultants can offer expertise with Juniper's flagship network control software to enable you to streamline the administration and strengthen the protection of your Juniper VPN appliances firewalls, and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software platforms and can assist you maintain environments that incorporate a combination of Juniper's OS platforms.
Progent's Microsoft-certified consultants offer remote or onsite expertise to help organizations of all sizes to plan, implement, administer, and troubleshoot a backup/restore system built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from older releases of Data Protection Manager or from another backup platform, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud, or hybrid datacenters. Progent offers occasional help for fixing particularly challenging issues, or full project management support. Progent's consultants can also help you to design Data Protection Manager into an enterprise-class disaster recovery strategy.
Progent's certified wireless networking consultants can assist businesses of all sizes to plan, deploy, manage and repair Cisco Aironet Wi-Fi access point solutions to achieve the throughput, range, capacity, scale, security and manageability needed for transparent connectivity between wireless and wired network infrastructure. Progent can provide efficient online and onsite support for both end-of-life and new-generation 802.11ac Aironet access points and Progent can assist your business plan and maintain deployments of indoor and outdoor Aironet access points.
Altaro VM Backup software offers small businesses a reliable and affordable solution for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud-hosted environments and also supports low-cost cloud backup to Azure Block Blob storage. Top features include industry-leading inline deduplication to cut backup storage needs, Continuous Data Protection with backup intervals as short as five minutes for reducing your Recovery Point Objective, advanced encryption, granular restore capability for individual files and emails, extensive support for Windows Server CSV and vCenter for managing larger deployments, and support for Microsoft VSS technology to back up live VMs with zero downtime. Progent is an Altaro partner and offers a wide array of consulting services to help you to design, install, manage and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup.
Server proliferation puts pressure on IT budgets and management resources. Server reduction via a virtual architecture promises lower total cost of ownership of servers and faster return on investment, more efficient use of servers, simplified operations, increased system availability, and easier management. Typical usage scenarios for virtual machines are hardware consolidation, low-cost platforms for mission-critical legacy software running on obsolete operating systems, and affordable isolation of program development or pilot testing systems from production systems.
Configuration Manager automates software deployment at scale, centralizes security and compliance settings management, keeps track of network resources, protects against corporate data leakage, performs health monitoring, allows safe self service, and offers a single control mechanism for administering multi-operating system networks running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration experts can help businesses of any size with any facet of planning, implementing, operating and troubleshooting a SCCM deployment for local, cloud, or hybrid networks.
Progent can help small and medium-size businesses to deploy collaboration solutions to allow their at-home employees to engage in productive teamwork with colleagues and other stakeholders.
Progent's Microsoft-certified professionals can assist you to assess the business value of Windows Server 2012 R2 for your company, develop test environments and migration plans, optimize your network infrastructure for local, multi-location, cloud-based, and partial-cloud datacenters, educate your IT management, team, develop an enterprise-wide security strategy, streamline IT management, help with creating applications, and build and test a DR/BC plan.
Stealth penetration testing is a key component of any overall network security strategy. Progent’s security professionals can perform extensive intrusion checks without the awareness of your company's internal IT resources. Unannounced penetration testing shows whether current security monitoring systems such as intrusion detection warnings and event log monitoring are properly set up and actively observed.
Even if your company has a minimal network services staff and a limited IT budget, your information system can still feature the same high reliability and performance that once required a large internal support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-certified network consultants, the latest network management products for 24x7 monitoring and threshold alarms, and economical support packages such as a help desk call center to keep your mission-critical business applications and servers operating.
Microsoft Exchange and Apple Mac computers can co-exist efficiently. Progent's Apple and Microsoft premier consultants can show you how to install Microsoft Entourage and Exchange so your Mac users are able to collaborate with colleagues who run Outlook. With Exchange and Entourage for Mac, Exchange and Mac systems can coexist, enabling Mac users to receive and send messages, examine the GAL, import addresses, synchronize appointments, and invite fellow workers to meetings with your Exchange account. Progent will verify that your Microsoft Server is appropriately configured and that WebDAV and Outlook Web connectivity are enabled. Progent also can provide customized onsite Entourage education.
Progent offers Microsoft Windows Cluster Server consulting to help your company implement non-stop clustered servers that can deliver 24x7 operation. Windows cluster servers for fault-tolerant systems include Microsoft Windows Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Server Cluster. By assisting you t design zero-downtime clustered server environments around Microsoft Windows Server 2003 Cluster, Progent’s Premier Windows consultants make sure that your zero-downtime server clusters are set up to optimize the business advantage of your IT network.