About Progent
Top 10 Reasons To Select Progent
Additional Topics of Interest
Configuration Services Desktop
24x7 Online Technical Support Microsoft and Mac Desktop
Progent offers a wide range of cost-effective consulting and support services to assist your company to deploy, configure, troubleshoot, and administer workstations and laptops powered by Windows, Apple macOS and OS X, or various editions of Linux. Progent can provide onsite or remote assistance for individual computers or notebooks or help you to design and implement a large-scale rollout of new or updated operating system software and applications. Progent can also provide consultants and technical workers to help your company to plan for and complete an office relocation or consolidation designed to produce minimal interruption to your productivity.
Integration Services Meraki MX64 router
800 Series ISR Router Specialist
Cisco has designed a full product line of routers including routers designed to deliver the security, bandwidth, and availability required by customers ranging from small offices to worldwide enterprises. Cisco routers include support for redundancy, transparent failover, and backup power for improved fault tolerance and network availability. Progent can show you how to select and integrate Cisco routers to establish a reliable foundation for your network and to make it economical to grow as you add new users, open new offices, install new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent offers help with a variety of routers based on the Cisco IOS platform, including the Cisco 800 series of small office VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for the network core, as well as older 2500 and 2700 Series Routers.
Lync Server 2013 and Android Consultancy
Consult Lync Server 2013 dial plans
Progent's consultants can assist your company to assess the benefits of Lync Server 2010 for your environment and can assist you to plan and carry out a rollout of Lync Server that unifies the management of IM and Presence and improves the productivity of your in-house staff, at-home workers, and mobile workforce. Progent's consultant's can also help you to carry out an efficient upgrade to Microsoft Lync Server from Microsoft Office Communications Server or Microsoft Live Communications Server, integrate Lync Server 2010 with Exchange, SharePoint, and SQL Server, show you how to use Microsoft Lync Server to enhance the collaborative capabilities of MS Office applications, and provide training and continuing technical support for Microsoft Lync and other Microsoft technologies.
Anti-Spam Small Business Subscription
Help and Support Anti-Spam
E-Mail Guard is Progent's economical anti-spam and virus protection solution that gives small companies world-class protection against spam, viruses, DHA attacks, and other forms of email-borne attacks on computer systems. E-Mail Guard is powered by Postini's Perimeter Manager, a sophisticated suite of web-based anti-spam and anti-virus services that stop email attacks before they can penetrate the corporate firewall. Perimeter Manager also lets administrators track and manage their email systems, irrespective of server vendor, hardware technology, or data center location.
Solaris Online Network Engineer
Solaris Remote Consultants
Progent offers nationwide urgent phone support and consulting services for businesses who run Sun Solaris environments or whose information systems include a combination of Solaris and Microsoft Windows technology. Remote network consulting offers optimum leverage for your IT budget by preserving user productivity and shortening the time charged for computer repair services. Advanced remote access technology and skilled technicians and consultants allow Progent to solve most network problems without wasting time and expense by going to your site. In most of situations your network issues can be dealt with by telephone or via a mix of phone help and online access. Progent can make available Cisco CCIE network engineers and CISA and CISM premier security professionals to help with the most difficult network problems.
24x7 Microsoft Forefront TMG Support Outsourcing
Forefront Network Inspection System Remote Technical Support
Microsoft Forefront Threat Management Gateway is based on the powerful security capabilities of Microsoft ISA Server and provides a easily managed Internet gateway that acts as a single-server solution for an array of security functions including an multi-layer firewall, URL filtering, antimalware, intrusion protection, reputation services, Virtual Private Network control, plus HTTP and HTTPS inspection. Forefront TMG 2010 includes comprehensive web security logging and reporting features, permits custom reporting generated by SQL Server, integrates with Active Directory to streamline authentication, and can be deployed as a virtual server to cut expenses and improve recoverability. Progent's Microsoft-certified consultants can assist your company to design and execute test and production implementations; integrate Microsoft Forefront TMG 2010 with Windows 2008, AD, SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; set up Forefront Threat Management Gateway 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing support and repair services. Progent's consultants can also assist you to upgrade economically to Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
Urgent Cisco VoIP Phones and IM Help and Support
Online Support SRST
Progent's Cisco CCIE-certified IP phone and video IP phone consultants can help your business to configure, maintain, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from discontinued VoIP devices to the latest media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, formerly branded CallManager, or with Unified Communications Manager Express (CME) to build a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified CM apps such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent can provide support with any facet of Cisco VoIP Phone integration including designing dial plans, configuring SIP gateways, installing ISR G2 routers with CUBE internetworking capability, and creating Cisco UCS server clustering and Cisco SRST solutions for high availability.
24 Hour Mozy Consulting
Technology Professional Apple Time Machine Backup
Progent can provide economical remote access to IT engineers skilled in a broad array of utilities and technologies that deliver solutions for backing up Windows, Apple Mac, and Linux servers and workstations plus notebooks and handhelds. Progent can provide consulting support for all major data protection platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent can help you to deploy, enhance, or troubleshoot data backup solutions for a variety of environments including on-premises, remote, cloud, or a mix.
Mission Critical IT Applications Computer Engineer
Server Consolidation Professional
With virtual server technology, companies are able to run many virtual machines on one actual server. Virtualization technology allows companies to enjoy all the advantages of server isolation, but without the costs that goes with purchasing additional server equipment. Virtual servers are the enabling technology for building private clouds, which offer important benefits such as reducing the costs of capital equipment, datacenter facilities, and administration while improving data protection, network reliability, and recoverability. Other useful server management technologies include network monitoring utilities, Windows Server Update Services, and remote system management cards. Progent's professional server management specialists can help you in all areas of server consolidation and administration to enable your company to contain costs and conserve time.
Security Incident Response Services
Intrusion Detection GIAC Certified
GIAC was established in 1999 to validate the skill of network security professionals. GIAC accreditations are acknowledged by companies and institutions all over the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer help with all of the security services addressed within GIAC certification such as evaluating infrastructure security mechanisms, incident handling, intrusion detection, web application security and security information and event management (SIEM) solutions.
SQL Server Management Studio Support Outsourcing
SQL Server 2016 and Excel Computer Consultant
SQL Server 2016 offers major enhancements in performance, scale, data security, uptime, mobile computing support, and built-in BI. New features include PolyBase for processing SQL and NoSQ files in one appliance for big data applications, Hadoop integration, Row-level Security, Mobile Reports, and centralized management of local and cloud-resident operations and services. Progent's Microsoft-certified consultants can deliver online and on-premises expertise to assist businesses of any size to configure, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft technologies including Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.
Support and Integration ProSight Duo MFA
Consultant Services Duo Identity Authentication
Progent's Duo services utilize Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication. Duo supports single-tap identity confirmation on iOS, Android, and other personal devices.
64-bit Computing Consultant Services
64-bit Processing Professional
Progent's Microsoft-certified consultants can help you design, document, carry out, manage, and repair a network-wide move to 64-bit server and desktop OS software and business applications. Progent can help you pilot your 64-bit environment to verify that it handles all of the key 32-bit programs which you intend to retain as well as the latest 64-bit editions of applications you wish to run.
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Google Cloud hybrid solutions Professional
Hybrid cloud solutions Consultants
Progent can help your IT team to design and manage cost-effective ecosystems that support Windows and Linux systems and applications in either cloud-only systems or in hybrid architectures that combine physical resources along with one or more public cloud services. To assist you to incorporate cloud services with networks, Progent can provide a range of public cloud integration support services such as Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and debugging. Progent has two decades of experience delivering advanced consulting support online, and Progent can help you successfully carry out your cloud integration projects quickly and within your budget.
Troubleshooting SQL Server 2016 AlwaysOn
Technical Consultant SQL Server 2016 Performance Tuning
SQL Server 2016 introduces major improvements in speed, capacity, data security, availability, BOYD integration, and integrated BI. Innovations include PolyBase for handling relational and non-relational databases simultaneously for big data applications, Jason integration, Dynamic Data Masking, Mobile Reports, and centralized control over local and cloud-resident operations and services. Progent's Microsoft-certified consulting team can provide remote and on-premises support to assist businesses of any size to implement, administer or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft products including Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics CRM, Skype for Business, and System Center Operations Manager (SCOM).
Professional UNIX
Sun Solaris Integration Services
Progent's Sun Solaris platform support experts provide small businesses and software developers assistance with administering and supporting Sun Solaris environments that operate with Microsoft-powered technology. Progent can give your organization access to Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This broad array of expertise provides you with an easy single consulting firm to help you build and maintain a secure and robust mixed-platform connectivity and communications infrastructure that supports Sun Solaris and Microsoft coexistence by combining Microsoft Windows with major variants of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
CCIE Certified Technical Support Services Jabber and Exchange
Cisco Jabber Contact Search Technology Consulting Services
Progent's Jabber consultants can provide remote or on-premises support to help organizations of any size to design, implement, maintain, update or troubleshoot Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent can provide advanced expertise for all the technologies that make up building an end-to-end Cisco Jabber solution such as Cisco network devices and management tools, Microsoft 365 applications, Windows and Mac computers, iOS and Android smartphones, SIP interfaces, Wi-Fi systems, cyber security, cloud computing, immersive telepresence systems, PBX systems, business continuity, and other components of a cohesive collaboration solution.
SCCM 2012 Site Hierarchy Design Onsite Technical Support
Remote Consulting SCCM 2012 Windows 2010 Provisioning
Progent can assist your organization to prepare for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate smoothly to Configuration Manager 2012 from a legacy change management solution or assist you to enhance your existing SCCM 2012 ecosystem to accommodate your evolving IT requirements. In addition, Progent can help you to create an infrastructure that extracts the most value from SCCM by delivering expertise with related Microsoft technologies such as ADDS, SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Microsoft Experts MOM 2016 Technical Support Services
Remote Monitoring and Reporting Professional
Mid-sized companies can derive all the benefits of Microsoft System Center Operations Manager 2007 and have quick access to Progent's Microsoft and Cisco Certified network consulting professionals. Thanks to Progent's affordably priced IT support programs, mid-size organizations can select a simple co-sourcing package based on Microsoft System Center Operations Manager 2007 with server monitoring, proactive warnings, in-depth system analysis, Help Desk Call Center, and online troubleshooting. For businesses with mission-critical applications who need non-stop networking, Progent can provide a complete round-the-clock outsourcing solution. Progent supports Microsoft Operations Manager to offer mid-size business networks world-class reliability, protection and performance.
Co-managed Help Desk Costs Support and Help
Troubleshooting Extended Call Desk Costs
Progent's Help Desk outsourcing and co-sourcing service programs help companies to reduce costs and enhance productivity.
Excel 2016 Desktop Professional
24 Hour Consult Excel 2016 Desktop
Progent's certified Excel and Office 365 Excel application consultants can provide a broad variety of online support services to assist you to plan, program, pilot test, deploy, manage, and troubleshoot business applications powered by any release of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can assist your business to migrate your existing Excel solutions to the newest versions of Excel, integrate Excel with Apple iOS-based iPhones and iPads and Google Android phones and tablets, and identify and fix compatibility problems between various versions of Office Excel. Progent offers on-demand help to organizations looking for a fast solution to a stubborn issue related to Excel and Progent also offers full project management services for migrating or developing line-of-business applications built on Excel. Progent's cost-effective online training for Excel can be customized to meet the needs of individual users or teams.
Microsoft 365 OneNote Integration Remote Support
Top Ranked Microsoft 365 Publisher Integration Consulting Services
Microsoft 365, formerly called Office 365, is Microsoft's extensive family of productivity programs and cloud-hosted services offered on a monthly or annual subscription basis. Microsoft 365 programs and cloud services are offered in an array of subscription plans intended for markets ranging from individuals and households to enterprises. Progent can provide quick and easy online access to specialists with in-depth knowledge of Microsoft, Mac, iOS, and Google Android platforms. Progent can help your business to understand the many subscription plans available with Microsoft 365 and integrate your network with Microsoft 365 so you derive top business value. Progent supports cross-platform networks that incorporate Windows, macOS, and Linux software. Progent can also assist you to build and maintain hybrid ecosystems that seamlessly integrate on-premises and cloud products and services.
SQL Server Application Consulting
SQL 2008 Reporting Services Programming Companies
Microsoft SQL Server 2005 offers powerful, standardized tools to computer experts as well as to information workers, reducing the complexity of creating, deploying, managing, and accessing enterprise information and analytical applications in environments ranging from mobile devices to enterprise data networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require a network consultant with real-world experience and wide knowledge in planning and deploying data-driven, end-to-end business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft technology, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Internet Security and Acceleration Server 2006 Online Support
Internet Security and Acceleration Server 2006 Consulting Services
Secure Application Publishing with Internet Security and Acceleration Server 2006 provides more control over intranet resources while supporting increased efficiency by making these resources accessible to authorized remote or mobile users. ISA Server 2006 helps guard corporate applications, services, and data across all network components with application-layer filtering and comprehensive publishing wizards. Progent's Microsoft-expert Internet Security and Acceleration Server experts can help you design, deploy, configure, and maintain ISA Server 2006 on your network so your business benefits from a smart and economical balance of protection, productivity, and performance.
Top Windows Server 2008 BranchCache Services
Windows Server 2008 DirectAccess Technology Consulting
Windows Server 2008 represents a major step forward in making IT systems more secure and fault tolerant, simpler to virtualize and manage, higher performing, and able to provide an improved environment for web hosting and development. Progent can help your company benefit fully from the enhancements built into Windows Server 2008 by providing certified consulting, support, training, temporary staffing, network monitoring, and security expertise.
Office 365 Outlook Integration Specialist
Microsoft 365 Word Integration Information Technology Consulting
Microsoft 365, previously branded Office 365, is Microsoft's growing suite of client productivity programs and cloud services offered on a monthly or annual subscription basis. Microsoft 365 programs and cloud services are available in a variety of subscription plans targeted at markets ranging from students and households to global enterprises. Progent can provide fast and affordable online access to consultants with expertise in Microsoft, macOS, iOS, and Google Android platforms. Progent can assist you to understand the wealth of subscription options offered with Microsoft 365 and integrate your network with Microsoft 365 so you realize maximum business value. Progent offers expertise with multi-platform environments that include Windows, macOS or OS X, and Linux software. Progent can also assist you to create and maintain hybrid solutions that transparently combine local and cloud resources.
ransomware cleanup and restore Consultancy
Remote Snatch ransomware recovery Consulting Services
Progent's ransomware consultants can assist your business to assess your ransomware vulnerability, remotely monitor and protect your network, help with settlement negotiations with a hacker, and rebuild a network damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Microsoft Access RDP Consulting
Microsoft Access migration Services
Progent can provide affordable online consulting services for all editions of Microsoft Office Access including Access desktop and Access Web App and can provide advanced assistance for application development, database migration, performance tuning, BI reporting, and maintenance. Progent also offers custom online training for Office Access development and database management.
Check Point 1000 Firewalls Security Consultancy
Check Point 26000 Firewalls Security Contractors
Progent's Check Point Software consultants can show you how to choose and deploy Check Point Firewall software and hardware based on Check Point's security platform to offer an economical and efficient security solution for your IT network. Progent can also show you how to configure other Check Point products such as ZoneAlarm and Check Point Power-1 firewalls with security solutions from other vendors and provide a central source for on-going technical support, maintenance, training, and consulting expertise.
Patch management Technology Professional
Professionals VoIP phones patch management
Progent's managed services for software and firmware patch management offer businesses of all sizes a flexible and affordable solution for assessing, validating, scheduling, applying, and documenting updates to your virtual and physical; servers, endpoints printers and scanners, network infrastructure appliances like switches and wireless access points, and Internet-of-Things devices such as alarms and health monitors.
Windows Server 2012R2 Private Cloud Network Engineer
Windows Server 2012R2 Storage Spaces Engineer
Progent's certified professionals can help you to evaluate the business value of Windows Server 2012 R2 for your organization, develop test systems and migration strategies, tune your infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid environments, educate your IT management staff, create a corporate-wide security strategy, streamline network administration, assist with creating applications, and build and validate a DR/BC plan.
Exchange 2013 Unified communications Technology Consulting Services
Microsoft Certified Remote Troubleshooting Exchange 2013 Backup and Restore
Microsoft Exchange 2013 includes significant improvements to the capabilities of Exchange Server 2010 and delivers important new features as well as a redesigned architecture. These improvements favorably impact vital areas such as manageability, availability, compliance, cost of ownership, teamwork, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consultants can assist your organization to understand the possible advantages of migrating to Microsoft Exchange Server 2013, create an efficient test and deployment plan, and educate your IT team to maintain your Exchange 2013 environment. Progent can also provide affordable online support and management for Exchange Server 2013.
Support Outsourcing Extended Helpdesk
Support and Help Co-managed Call Center
Progent's Shared Call Center service makes it possible for your business to share responsibilities for Help Desk services seamlessly between your IT team and Progent's pool of veteran technical support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the leading shared PSA tool for managing end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.
Online Consulting Altaro VM Backup Live Backup
Hornetsecurity Altaro VM Backup Support and Integration
Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud environments and also supports low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of remote or onsite consulting services to assist you to design, install, optimize and troubleshoot a comprehensive backup/restore solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup software.
Barracuda Networks F380B Series Firewalls Security Firms
Barracuda Networks F900B Series Firewall Security Consultancy
Barracuda's value-priced CloudGen Firewall appliances offer web filtering, safe remote connectivity, SSL VPN, high-security SD-WAN, and modern Zero-Trust support along with centralized management throughout your complete enterprise including on-premises, cloud, and hybrid network architectures. Public clouds supported include Microsoft Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent has the skill to be your one-stop resource for network guidance, maintenance, training, and security consulting.
24 Hour Setup and Support CRISC Cybersecurity
CRISC Risk Evaluation Onsite Technical Support
Progent's disaster recovery planning and business continuity professionals can help you design a disaster recovery strategy in case of an IT system disaster. Progent can help you create a comprehensive disaster recovery strategy that incorporates periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized consultants can also help you create an affordable, zero-downtime system architecture that addresses reliability issues involving a wide array of network technologies and processes.
Crystal Reports Integration
Microsoft Report Designer Developer Firms
Progent offers online and on premises expertise to assist you with any facet of business intelligence (BI) reporting ranging from troubleshooting or modernizing reports to planning and implementing a comprehensive BI solution. Progent's management reporting consultants can assist your company to maintain your existing reporting system, assist you to upgrade databases and applications from a legacy reporting platform to a current solution, and deliver custom remote training to meet your individual needs. Progent's management reporting and analytics professionals offer experience in all popular business analytics reporting and visualization tools including Microsoft's SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics tools including Power Pivot and Power View, and Report Builder.
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