System Center Configuration Manager automates application and device provisioning across multiple sites, streamlines compliance settings management, inventories network resources, guards against corporate data leakage, performs health monitoring, allows secure self service, and offers a common point of control for administering mixed-OS networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud specialists can help businesses of any size with any facet of designing, installing, using and troubleshooting a System Center Configuration Manager deployment for local, cloud, or hybrid networks.
Cisco's Catalyst line of Wi-Fi controllers simplify the management of wireless networks by unifying the provisioning and management of Wi-Fi APs, optimizing Wi-Fi performance by reducing the impact of RF congestion, enhancing Wi-Fi uptime with rapid failover, and hardening data security by detecting cyber threats and filtering network traffic based on user class and locale. Progent can assist your business to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to maintain and debug your existing Cisco Wi-Fi environment or implement a smooth migration to Cisco's latest wireless controller technology.
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management products and is intended to offer a centralized mechanism for deploying and managing virtualized fabric and services across hybrid networks that can incorporate private clouds and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consultants can help businesses of any size with any aspect of designing, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, show you how to upgrade efficiently from legacy versions of Virtual Machine Manager, develop workflows for creating and deploying virtual machines and VM hosts, design high-availability compute and storage clusters, integrate your private cloud infrastructure with public clouds, set up virtual switches, write and debug PowerShell scripts, and help you assess the potential business benefits of new capabilities like Storage Replica and Shielded VMs. Progent's certified hypervisor professionals can provide world-class Windows Hyper-V consulting and VMware vSphere support.
Progent uses a sophisticated support reporting system that records and organizes complete documentation for all delivered support activities. Unlike many freelance consultants or local support organizations who provide scant documentation or details of services done, every service provided by Progent is tracked by full documentation. Every Progent staff member has access to the service documentation sent by every staff member to every client. The discipline of documenting and organizing service records results in more efficient support and avoids a slew of common misfortunes such as when a support client is virtually held hostage to a consultant who refuses to let go of the keys to the kingdom.
If your office network combines Solaris platforms with Windows, Progent can help you to integrate your IT resources into a unified network that allows all your operating systems to coexist for easy management, seamless information exchange, high reliability, enhanced performance, and tight security. Progent's Solaris and Windows integration support services feature network architecture configuration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, remote technical support and repair, on-site technical support, and Help Desk Call Center services.
Progent offers rapid online access to Cisco CCIE network infrastructure consultants. Progent's CCIE consultants can connect to your environment using powerful remote diagnostic tools to deliver quick and economical analysis and remediation of urgent network issues.
Progent can provide comprehensive help for every phase of your Microsoft Exchange Server 2010 upgrade including end-to-end project management services, site readiness preparation, project design and documentation, cost estimates of all new software licenses and equipment needed, recommended vendor sourcing, pilot verification at customer site or at Progent's testing facility, setting up temporary coexistence between Microsoft Exchange Server 2010 and Exchange 2003 or 2007, implementation of the solution, deactivating the previous servers, and webinar training for customer's support group and users.
Progent's certified consultants can assist you to assess the advantages of Windows Server 2012 R2 for your organization, create pilot systems and rollout strategies, optimize your infrastructure for local, multi-site, private or public cloud-based, and hybrid datacenters, train your IT support staff, create a corporate-wide security strategy, automate network administration, assist with application development, and build and validate a disaster recovery/business continuity plan.
Progent's Duo services incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo enables one-tap identity verification on Apple iOS, Android, and other out-of-band devices.
Progent can help your business to understand the many subscription plans available with Microsoft 365, formerly called Office 365, and configure your information network with Microsoft 365 so you realize maximum business value. Progent supports cross-vendor networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to create and manage hybrid networks that seamlessly integrate on-premises and cloud products and services.
Cisco's Meraki MS family of access and distribution switches are intended for environments that go from small branches to campuses. Progent's Cisco-certified CCIE consultants can provide affordable online expertise to assist you to design and deploy a productive network solution that incorporates Meraki switches, streamline network monitoring and administration with Meraki's cloud-centric management tools, configure policies to ensure compliance, develop and validate a disaster recovery strategy, and resolve issues associated with any aspect of your Meraki ecosystem. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to build a unified networking solution.
For smaller companies, computer security and compliance can be excessively complicated to master yet too risky to overlook. The world's largest institutions have been hacked, and the top cloud service providers have on occasion been taken down. It looks like there's no place to run. Progent makes it affordable for smaller companies to carry out vital IT security projects effectively by providing the advantage of billable time to the closest minute with no minimum charge for remote support. This means you can have the help of a seasoned information consultant to provide precisely the knowledge you need whenever you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist you with any level of system security including vulnerability assessments, malware screening and recovery, spam and email content filtering, email data leak prevention, regulatory compliance reporting, and designing a complete security plan.
For enterprises with branch offices in California or any area covered by Progent's engineers, Progent's Microsoft-Certified IT consulting professionals and authorized Cisco system consultants offer a range of network support services such as project planning, SOX compliance, office relocations, corporate security, network architecture, on-site or remote branch office support, and troubleshooting for collocation hosting environments. A Progent network consultant can help you design a multi-site network that makes smart use of colocation facilities and Internet hosting sites. Progent’s Microsoft Premier consultants can help major corporations design, deploy and support massive rollouts of updated releases of Microsoft products including Active Directory, Microsoft Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progent’s Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can help you deploy Cisco technology for connection solutions that combine basic, high-speed, integrated, and wireless networking.
Progent's certified Excel and Office 365 Excel consultants can provide a wide variety of online support services to assist you to plan, program, test, install, manage, and troubleshoot business applications based on any release of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can assist you to move your existing Excel solutions to the newest releases of Excel, support Excel on Apple iOS-powered iPhones and iPads and Google Android phones and tablets, and fix compatibility problems between different versions of Office Excel. Progent offers as-needed support to clients looking for a quick fix to a specific problem related to Office Excel and Progent can also provide full project management services for upgrading or developing mission-critical applications based on Excel. Progent's cost-effective webinar training classes for Excel can be custom tailored to meet the needs of individuals or teams.
Cisco's Catalyst family of wireless controllers simplify the administration of wireless networks by unifying the provisioning and control of Wi-Fi APs, tuning wireless throughput by reducing the effect of RF congestion, enhancing Wi-Fi uptime with rapid failover, and strengthening security by detecting threats and analyzing traffic content based on user class and locale. Progent's Wi-Fi consultants can help you to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of any size. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi solution or implement an efficient transition to Cisco's latest Wi-Fi controller technology.
Progent provides consulting for security analysis utilities such as Microsoft Baseline Security Analyzer for performing a variety of automatic system testing scans to uncover possible security problems. Progent has broad knowledge of security analysis tools and can help you to understand audit reports and react appropriately. Progent can show you how to build security into your business processes, configure scanning tools, plan and deploy a secure network environment, and recommend policies to optimize the safety of your network. Progent's security consultants are available to help you configure a firewall, implement safe remote access to email and data, and install virtual private network. Progent's certified security engineers can validate the security of web applications and can conduct extensive information security tests of enterprise-wide security to determine your company's compliance with key international security standards including FISMA, NIST, and ISO 17799.
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the industry's most familiar business programs. Progent's Apple-certified Macintosh experts can help you set up Mac Office on a mixed-platform environment combining Apple OS X and Windows-powered platforms so that Mac users can take advantage of the latest features in Microsoft Word, Excel, PowerPoint and Entourage in order to share information and system resources with colleagues who run Microsoft Windows. Progent's engineers have expertise with both Apple Macintosh and Windows technology and can provide service for environments that combine Apple Macintosh with Windows computers with extensive resource sharing, or environments which intentionally restrict sharing between Apple Mac and Windows systems.
Progent's application experts offer advanced support, custom programming, integration help, and webinar training for popular applications that address key areas including ERP, financials, management analytics, web commerce application development, and the MS Office family of business productivity solutions. As a Microsoft Partner with years of background delivering high-level consulting and troubleshooting support online, Progent can help small businesses anywhere in the United States to eliminate the lost productivity and fees associated with travel and on-site activity without compromising the effectiveness of technical support.
Progent can provide advanced remote consulting support to help companies integrate their information networks with popular public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to design and administer cost-effective environments that support Windows and Linux systems and applications in either cloud-only solutions or in hybrid topologies that combine physical resources as well as public clouds. To assist you to integrate public cloud services with networks, Progent can provide a range of public cloud migration support services such as Microsoft Azure hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and debugging. Progent has over 15 years of experience providing high-level consulting services remotely, and Progent can make sure you complete your cloud integration initiatives on schedule and within your budget.
Cisco's Firepower Next Generation Firewalls provide a significant performance improvement over Cisco's previous-generation ASA 5500-X security appliances and offer centralized management and automation of modern security features such as application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can help you to plan and execute an efficient upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's security services to build and centrally manage network ecosystems that include branch offices, data centers, and cloud resources.
If your company network combines Linux technology technology with Windows, Progent can help you to integrate your servers into a unified network that allows all your OS platforms to run side by side for simple administration, transparent information exchange, high availability, enhanced performance, and tight protection. Progent's Linux and Windows integration assistance offerings feature IT infrastructure integration and service, support for Windows services for UNIX, remote server monitoring and management, remote network support and troubleshooting, on-site technical support, and Contact Center outsourcing.
Progent offers onsite training customized for individuals who wish to broaden their knowledge of the macOS and OS X platform, Apple Mac hardware, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one online training for macOS and Mac OS X application software.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status as a result of rigorous examination and significant work with network security design. ISSAP consultants have comprehensive understanding of access control systems and techniques, phone system and network protection, cryptography, needs evaluation, BCP and disaster recovery, and physical security integration. Progent's ISSAP-premier security experts can assist your business with all phases of architecture security.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer affordable remote and onsite expertise, software development, and troubleshooting services for organizations of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can assist you plan and carry out a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud-based resources into a seamless information management solution.
Progent can help you to evaluate the wealth of subscription plans offered with Microsoft 365, formerly called Office 365, and configure your network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with cross-platform networks that incorporate Windows, macOS, and Linux operating systems. Progent can also help you to create and maintain hybrid solutions that seamlessly combine local and cloud products and services.
Progent's Microsoft and Cisco-certified network engineers can help you to determine the benefits of Exchange 2010 for your company and can help your IT staff to plan and implement a smooth upgrade to Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 that will offer fast return on investment by improving your productivity, cutting the expense of equipment and support, simplifying management, and integrating your vital communications platforms.
Server growth wreaks havoc on network budgets and management resources. Server reduction via a virtual architecture promises lower TCO of servers and quicker ROI, more efficient use of physical computers, simplified operations, enhanced system uptime, and easier manageability. Typical usage scenarios for virtual servers are resource consolidation, low-cost hosts for mission-critical legacy software based on obsolete operating systems, and affordable quarantine of software development or pilot testing systems from production systems.
Progent can assist small businesses to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can simplify network management and lower equipment investments. Azure includes a comprehensive library of cloud services and Progent can help you to evaluate the advantages and limitations of different cloud networking architectures supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local apps and network infrastructure and ensure you sidestep the common mistakes small companies make when moving to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare perimeter firewalls and VPN tunnels and to manage iPhones and iPads and Android handhelds.
Progent’s experienced Cisco IT security consultants provide expert PIX Firewall and ASA Firewall consulting support including architecture, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers strong user and software policy enforcement, sophisticated attack protection, and secure connectivity services. Ranging from compact, plug-and-play desktop devices for small and home businesses to scalable enterprise-grade appliances, Cisco PIX Firewall and ASA Firewalls offer advanced protection, high throughput, and high reliability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed platform, eliminating possible OS-specific security gaps.
Progent's pricing policy is to bill for remote support and on-premises help by the minute. Consequently, you are billed just for received support. Progent does not demand a more expensive rate for after-hours or urgent support, and within California or in areas where Progent provides on-site service, Progent does not charge for travel except for emergency calls where on-site time is less than four hours. Also, Progent applies no startup fee and asks no retainer for services provided during regular business hours. Many support organizations impose large minimum fees or charge for each quarter hour or longer. Progent's small granularity does away with big bills for quick fixes so you will not be tempted to permit minor problems to fester.
Progent offers affordable online access to an authorized Oracle DBA consultant or an Oracle application programmer. Progent can provide comprehensive database administration services for any version of Oracle including 10g and 11g and can also assist you to design, build, update, or troubleshoot Oracle applications based on SQL and PL/SQL. Progent also offers consulting for Data Guard replication tools and Oracle Recovery Manager.
Cisco's Catalyst line of Wi-Fi controllers simplify the management of Wi-Fi LANs by unifying the configuration and management of wireless access points, tuning wireless throughput by limiting the effect of RF congestion, improving Wi-Fi uptime with fast failover, and strengthening security by detecting cyber threats and analyzing traffic content according to user type and location. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controllers to manage wireless networks of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi solution or implement a smooth migration to Cisco's latest wireless controller technology.
Progent's Cisco-certified wireless technology experts can help organizations to deploy, administer, and troubleshoot Cisco wireless products including Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Progent’s consultants provide experience in a variety of technologies related to mobile networking including network topology, wireless data synchronization, wireless security, wireless email, Windows Mobile, RIM Blackberry, and mobile application development. Progent's certified consultants can save your company work and expense by using their wireless expertise to help you select and integrate wireless networking technologies that fit the needs of your business. Progent can also optimize your IT infrastructure so that mobile handhelds work better.
Progent's Microsoft-certified consultants offer online or onsite support to help companies of all sizes to plan, implement, manage, and troubleshoot a backup/recovery system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from earlier versions of SCDPM or from a different backup platform, and Progent can integrate your Data Protection Manager deployment for onsite, cloud, or hybrid datacenters. Progent can provide occasional support for fixing especially challenging issues, or full project management support. Progent's consultants can also help your business to incorporate SCDPM 2012 into an enterprise-class disaster recovery strategy.
Progent's Microsoft-certified consultants can help you plan, document, carry out, administer, and repair a network-wide migration to 64-bit server and desktop OS software and business applications. Progent can help you pilot your 64-bit infrastructure to make sure it handles all of the important 32-bit applications that you want to keep as well as the latest 64-bit versions of applications you plan to install.
SQL Server 2005 delivers indispensable, familiar tools to IT professionals as well as to information workers, lessening the difficulty of designing, deploying, administering, and accessing company data and database applications on platforms ranging from mobile devices to enterprise data systems. The complexity and integration demands of Microsoft SQL Server 2005 require a network consulting firm with hands-on expertise and broad knowledge in designing and building information-based, end-to-end business technology solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft technology, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Progent's Private Cloud Hosting outsourcing provides comprehensive hosting of a small company's servers in a solution that gives the maximum level of dependability and expandability and is also simple to migrate to another host. Progent's Private Cloud Hosting and Management options are built upon proven virtualization techniques that allow small businesses with multi- platform environments to save significantly on the costs of capital equipment, infrastructure support, and IT administration while benefiting from enterprise-class reliability and an unmatched level of vendor flexibility.