Consulting Support Services for BlackBerry Technology
BlackBerry mobile PDAs were at one time one of the most successful solutions for achieving anytime-anywhere access to messaging, scheduling, web-based applications, and other critical business data. Progent can provide Wichita, Kansas businesses the services of BlackBerry-qualified professionals who can help businesses to maintain existing BlackBerry environments or transition smoothly to a more popular mobile platform.
As the complexity of small business IT technology has increased, and as the demand for world-class protection, reliability, and recoverability has grown to be the standard for organizations of all sizes, successful deployment and maintenance of RIM BlackBerry technology has grown more difficult. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and company databases, small organizations frequently turn to outside support firms who offer expertise in BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-certified consultants who can assist small organizations to design, administer, and repair BlackBerry solutions economically and efficiently, doing away with the necessity for an internal BlackBerry technology expert and reducing the expense and hassle of maintaining mobile work groups. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, combined with Progent's efficient online support capabilities, provides small companies a budget-friendly solution for incorporating RIM BlackBerry products seamlessly into their business information network.
Progent's experts can help you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft software, set up easy-to-use management utilities so you can monitor and support BlackBerry smartphones across your company, recommend security policies that are right for your business, develop custom wireless applications, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your scheduled backup processes in order that it can be restored quickly and safely.
Technical Services for BlackBerry BES Server
BlackBerry BES Server simplifies management and maintenance of RIM BlackBerry wireless handsets, providing a centralized solution for handling critical tasks such as smartphone deployment, upgrades, and deactivation and offering a solid foundation for data protection and high availability. BlackBerry Enterprise Server supports seamless integration between Exchange, Novell GroupWise, or IBM Lotus Domino email servers and BlackBerry handsets and allows wireless synchronization.
BlackBerry Enterprise Server offers a wealth of security capabilities starting with advanced data encryption of information transmitted between a BlackBerry device and BlackBerry BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BES Server also allows great flexibility in selecting degrees of protection to meet the specific requirements of your company's environment. Progent's BlackBerry authorized engineers can help your company to select powerful security features and enable them wirelessly. Samples of these wirelessly configurable security settings include:
- Lock down a device
- Erase data from a lost or stolen smartphone
- Disable Bluetooth
- Enable built-in defenses against malicious attacks
BES Server also provides versatility in selecting how to keep BlackBerry users from installing or running unsafe or prohibited code. Progent can assist you to select protective processes such as:
- Specify exactly which programs are permitted on the device
- Block external applications from allocating persistent memory on the BlackBerry smartphone
- Select which resources external programs can use on the smartphone
- Restrict the kinds of connections third-party software running on the device can establish
- Prevent all external applications from being installed or executed on the device
Expert BlackBerry Consulting and Technical Support Services Offered Remotely from Progent
Progent's certified BlackBerry support specialists are available by phone to deliver expert assistance to companies in the Wichita area or throughout the state of Kansas. Progent's experienced remote consulting team has helped businesses resolve computer problems and cut support expenses in each state in the U.S. and established a large base of loyal clients. (See Progent's client testimonials.)
Progent can provide online assistance for a broad selection of technologies associated with BlackBerry software and devices including wireless synchronization, configuration with Exchange, managing BlackBerry Enterprise Server (BES), and improving mobile security. Important BlackBerry credentials awarded to Progent's consulting experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to perform common technical functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters and auto-signature, changing user profiles, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate email software. Progent's certified experts can also help your company to resolve a broad array of problems associated with synchronization, handset recognition, email reconciliation, web access, wireless connections, IM, desktop application installation, and Desktop Redirector.
As a top innovator in providing countrywide remote help for small company IT networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your mobile technical support expenses low and, by solving issues promptly, optimizes the efficiency of your BlackBerry users.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help you to design, install, validate, troubleshoot, and document a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry technology include business and network needs analysis, system architecture, roll-out strategy and implementation, performance optimization, configuration of a fault-tolerant architecture, data backup and disaster recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational goals and to create a mobile wireless environment that meets your information technology budget and supports your business strategy. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, help you to determine which administration model and equipment match your requirements, and evaluate your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at informed decisions concerning options for software versions, processors and mass storage, network topology, and application set up.
To optimize system protection, Progent's BlackBerry-certified expert can help your company to select and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-qualified security engineers to perform company-wide security assessment and compliance testing and recommend enhancements to support your BlackBerry environment.
Contact Progent to Get Support from a BlackBerry-Qualified Professional
To contact Progent about professional help for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.