Consulting and Technical Support for BlackBerry Environments
BlackBerry Support ServicesBlackBerry wireless smartphones were once one of the most popular products for achieving mobile connectivity to messaging, scheduling, web-based programs, and other critical business data. Progent can provide Wichita, Kansas businesses the expertise of BlackBerry-certified experts who can assist businesses to manage their BlackBerry environments or migrate efficiently to a more popular mobile platform.

As the sophistication of small business networks has increased, and as the demand for enterprise-class security, reliability, and disaster recovery has become the norm for businesses of any size, effective integration and support of RIM BlackBerry technology has become increasingly difficult. To address areas like data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse email systems and corporate databases, small businesses frequently turn to external consulting firms who offer expertise in BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-premier consultants who can assist small businesses to plan, administer, and repair BlackBerry solutions economically and efficiently, doing away with the need for an in-house BlackBerry solutions expert and lowering the expense and hassle of supporting wireless workers. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This breadth of knowledge, combined with Progent's proven online support capabilities, gives small businesses an affordable alternative for integrating BlackBerry technology seamlessly into their IT network.

Progent's consultants can help you with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and email infrastructure operate optimally with BlackBerry BES Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft software, set up easy-to-use management utilities to help you track and support BlackBerry smartphones throughout your business, define security policies that make sense for your business, customize wireless software, and ensure that your network architecture is properly designed to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be restored quickly and safely.

Technical Help for BlackBerry BES Server
RIM's advanced solution for managing big groups of BlackBerry wireless handsets is the BlackBerry BES Server. This powerful tool allows Exchange Server, Lotus Domino, or Groupwise clients to send and receive messages that are encrypted during wireless transit to provide maximum data protection. BlackBerry BES Server also simplifies a broad variety of key administrative jobs that span from smartphone deployment and upgrades to mobile security and fault tolerance.

BlackBerry Enterprise Server Troubleshooting Help

Progent's BlackBerry-certified consultants can assist you to utilize RIM BlackBerry Enterprise Server to do routine jobs like:

  • Deploy and manage applications
  • Plan smartphone, program, and policy updates
  • Update BlackBerry device firmware remotely
  • Manage user settings with BES Server's vast selection of policies

Progent's BlackBerry-certified consultants can also help you to utilize BlackBerry Enterprise Server to implement important procedures not supported by the less advanced BES Server Express. These tasks include:

  • Install and manage BlackBerry's fault-tolerant architecture using virtualization
  • Install BlackBerry devices remotely
  • Set custom administration roles
  • Monitor and report on the health of your BlackBerry system

Expert RIM BlackBerry Consulting and Technical Services Available Remotely from Progent
Progent's authorized BlackBerry engineers are available online to provide expert technical help to businesses in the Wichita area or throughout the state of Kansas. Progent's seasoned remote technical support team has helped IT organizations solve network issues and cut support costs in each state in the U.S. and established a substantial following of loyal customers. (Refer to Progent's client testimonials.)

Progent can provide online help for a wide array of issues associated with RIM BlackBerry software and devices including wireless synchronization, configuration with Exchange, setting up BlackBerry BES Server, and strengthening mobile security. Important BlackBerry certifications awarded to Progent's support professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmA Progent BlackBerry Certified Support Specialist can assist your business to carry out basic technical operations such as configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters, modifying user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging software. Progent's seasoned service professionals can also assist your business to troubleshoot a wide array of problems associated with synchronization, handset detection, messaging consistency, web browsing, wireless connections, Instant Messaging, desktop application installation, and Desktop Redirector.

As a leader in providing nationwide online consulting services for small business IT networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your mobile technical support expenses low and, by handling issues promptly, improves the output of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, repair, and document a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry technology include business and technology requirements analysis, solution architecture, roll-out strategy and implementation, performance tuning, configuration of a fault-tolerant environment, data backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational goals and to create a mobile wireless system that fits within your information technology budget and supports your business plans. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to support a BlackBerry BES Server, help you to determine which management model and equipment meet your needs, and evaluate your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart choices concerning alternatives for software editions, server hardware and storage, network design, and application set up.

To maximize system security, Progent's BlackBerry consultant can assist you to select and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-premier security engineers to run company-wide security vulnerability and compliance testing and suggest enhancements to account for your BlackBerry solution.

Contact Progent to Get Assistance from a BlackBerry-Certified Expert
To contact Progent about consulting expertise for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.