Consulting Support Services for BlackBerry Environments
BlackBerry wireless PDAs were at one time one of the most popular solutions for achieving location-independent connectivity to messaging, calendars, web applications, and other critical business information. Progent can provide Wichita, Kansas businesses the expertise of BlackBerry-certified experts who can help organizations to maintain existing BlackBerry deployments or transition efficiently to a more popular smartphone platform.
As the sophistication of small company IT technology has increased, and as the demand for world-class protection, reliability, and disaster recovery has grown to be the norm for organizations of any size, effective integration and support of BlackBerry solutions has grown increasingly challenging. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small businesses often turn to external consulting professionals who offer expertise in RIM BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-certified consultants who can help small organizations to design, administer, and repair BlackBerry solutions economically and effectively, doing away with the necessity for an internal BlackBerry technology specialist and reducing the expense and stress of maintaining wireless workers. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This range of knowledge, coupled with Progent's efficient online support model, gives small companies an affordable solution for incorporating RIM BlackBerry products seamlessly into their information system.
Progent's engineers can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft software, configure streamlined administration tools to help you track and control BlackBerry smartphones throughout your company, define security policies that are right for your business, develop custom mobile applications, and ensure that your network architecture is appropriately configured to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your regular backup procedures so that it can be restored quickly and safely.
Consulting and Technical Services for BlackBerry Enterprise Server
RIM's high-end solution for managing big collections of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated software enables Microsoft Exchange, IBM Lotus Domino, or Groupwise clients to transmit and receive emails that are encrypted during transit to ensure maximum security. BlackBerry Enterprise Server also simplifies a wide variety of key administrative tasks ranging from BlackBerry setup and updates to wireless security and fault tolerance.
Progent's BlackBerry-certified consultants can assist you to use BlackBerry BES Server to do routine jobs like:
- Deploy and manage applications
- Plan device, application, and policy updates
- Upgrade BlackBerry smartphone software wirelessly
- Manage client settings with BES Server's extensive library of policies
Progent's BlackBerry-certified engineers can also assist your company to utilize BlackBerry BES Server to implement key procedures not supported by the less advanced BES Server Express. These tasks include:
- Install and support BES Server's high-availability infrastructure based on VMware
- Install BlackBerry smartphones remotely
- Establish custom administration roles
- Monitor and analyze the integrity of your BlackBerry solution
Progent's Online BlackBerry-Certified Technical Support is Fast and Affordable
For businesses in Wichita, Kansas who require quick and economical help from an authorized BlackBerry support expert, Progent provides effective online help from a seasoned support team who have delivered IT solutions to companies in each state in the United States. (Refer to Progent's customer testimonials.)
Online consulting services eliminates travel expense and lets engineers fix problems rapidly, so you reduce wasted productivity. Progent's BlackBerry consultants have been awarded accreditations in all BlackBerry solutions and can provide professional support in fields including resolving synchronization issues, setting up BlackBerry BES Server, and creating a protected, high-availability network architecture for RIM BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry specialists include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified expert can show you how to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run important procedures such as troubleshooting enterprise activation problems, adding and removing BlackBerry smartphone users, setting activation passwords, implementing over-the-air software loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.
Progent's BlackBerry-certified engineers can also assist you to use management software like the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and utilizing wireless LANs for enterprise activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry BES system and help your company to define and install appropriate security options.
Progent's certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Exchange architecture for working in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the latest edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging system based on Exchange Server. Progent's BlackBerry consultant offers support skills in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can help you to add and remove BlackBerry smartphone clients on Exchange Server and Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, back up and support storage groups, configure permissions, install the Mobile Data System and Instant Messaging, deploy push and pull access control lists, control Microsoft Exchange data flow, generate, update, and apply WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce reports to summarize SNMP data.
Progent's BlackBerry-certified consultant can support your BlackBerry solution in a number of environments such as Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, repair, and produce documentation for a wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry include business and technology needs assessment, system design, roll-out strategy and implementation, performance optimization, design of a fault-tolerant environment, data backup and disaster recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional objectives and to create a mobile wireless environment that meets your IT budget and supports your business plans. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to accommodate a BlackBerry Enterprise Server, assist you to determine which administration model and equipment match your needs, and analyze your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices concerning alternatives for software versions, processors and mass storage, network design, and application configuration.
To maximize system protection, Progent's BlackBerry expert can help you to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-certified security specialists to run network-wide security assessment and compliance validation and suggest enhancements to support your BlackBerry environment.
Call or Email Progent for Help from a RIM BlackBerry-Certified Specialist
To get in touch with Progent about technical support for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or go to Contact Progent.