Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were once one of the most popular solutions for achieving mobile access to email, scheduling, web applications, and other critical business data. Progent can provide Wichita, Kansas companies the services of BlackBerry-certified consultants who can assist organizations to manage their BlackBerry environments or transition efficiently to a current mobile platform.
As the complexity of small company networks has increased, and as the need for enterprise-class security, dependability, and disaster recovery has grown to be the standard for companies regardless of size, effective deployment and support of RIM BlackBerry technology has become more challenging. To handle issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and corporate databases, small businesses often resort to external support professionals who specialize in RIM BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-premier engineers who can help small businesses to plan, manage, and repair BlackBerry-based solutions economically and effectively, doing away with the need for an internal BlackBerry solutions specialist and lowering the cost and hassle of maintaining mobile workers. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This breadth of experience, combined with Progent's efficient remote service delivery capabilities, gives small businesses an economical solution for integrating BlackBerry technology productively into their IT system.
Progent's engineers can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and messaging infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft software, set up easy-to-use administration utilities to enable you to monitor and control BlackBerry smartphones throughout your business, recommend security policies that make sense for your business, develop custom wireless software, and make sure that your IT network architecture is appropriately configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be recovered quickly and thoroughly.
BlackBerry Enterprise Server (BES) Consulting and Technical Services
The BlackBerry BES Server offers companies a centralized and secure mechanism for incorporating BlackBerry wireless devices into their email, collaboration, and application infrastructure. BlackBerry Enterprise Server allows wireless BlackBerry clients to connect to Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with PC desktops to achieve data consistency for applications such a schedules, contact lists, tasks, notes, and custom business programs. Due to BlackBerry BES Server integration with Exchange Server, mobile workers with BlackBerry smartphones can have push-based connectivity with Exchange email and to instant messaging-capable software via Microsoft Office Live Communications Server and Microsoft Lync Server 2010 integration.
Progent's BlackBerry-premier consultants can help you design, implement, and support BlackBerry Enterprise Server (BES) so you can optimize the efficiency of BlackBerry users, streamline the management of a BlackBerry environment, and lower the cost of maintaining a mobile workforce.
Progent's Remote BlackBerry-premier Technical Support is Fast and Affordable
For businesses in Wichita, Kansas who require quick and affordable help from a certified BlackBerry support expert, Progent provides efficient remote assistance from a seasoned support staff who have provided network solutions to companies in every state in the country. (Refer to Progent's client testimonials.)
Remote consulting services eliminates travel costs and enables specialists to resolve technical issues rapidly, allowing you to reduce wasted productivity. Progent's RIM BlackBerry specialists have earned accreditations in all BlackBerry solutions and can provide expert support in areas including resolving synchronization issues, configuring BlackBerry Enterprise Server (BES), and creating a protected, high-availability network architecture for RIM BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to perform common support functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters and auto-signature, editing user accounts, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company messaging solution. Progent's certified experts can in addition help your company to resolve a wide range of problems associated with synchronization, device recognition, messaging consistency, web browsing, wireless connections, IM, workstation software configuration, and Desktop Redirector.
As a leader in delivering countrywide online technical assistance for small company IT networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile technical support costs low and, by solving problems quickly, optimizes the output of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to install and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can assist you to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run important tasks such as troubleshooting enterprise activation problems, adding and deleting BlackBerry smartphone users, setting activation passwords, implementing over-the-air program installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.
Progent's BlackBerry-certified engineers can also show you how to operate administration software such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and using wireless LANs for enterprise activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry Enterprise system and assist your company to define and install sensible security configurations.
Progent's certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Microsoft Exchange architecture for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the latest version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer has expertise in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can show you how to install and delete BlackBerry device clients on Exchange Server and Active Directory, set up, track, and administer BlackBerry BES Server, administer BlackBerry smartphones and client accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System and IM, install access control lists, manage Exchange Server data flow, generate, update, and assign wireless LAN and VPN configuration sets, implement SNMP traps for alerts, and produce reports based on SNMP data.
Progent's BlackBerry engineer can support your BlackBerry technology in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, deploy, test, troubleshoot, and produce documentation for a mobile wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class engineering services for BlackBerry include business and technology needs assessment, solution design, installation strategy and execution, performance tuning, design of a high-availability environment, information backup and disaster recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational goals and to design a wireless system that meets your IT budget and aligns with your business strategy. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's suitability to support a BlackBerry BES Server, assist you to decide which administration approach and hardware products meet your needs, and analyze your messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices about options for software editions, processors and storage, network architecture, and application configuration.
To maximize network protection, Progent's BlackBerry-certified expert can help your company to choose and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security engineers to perform company-wide security vulnerability and compliance testing and suggest improvements to support your BlackBerry environment.
Call or Email Progent for Help from a RIM BlackBerry-Certified Professional
In order to contact Progent about technical assistance for BlackBerry mobile wireless technology, phone 1-800-993-9400 or see Contact Progent.