Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile PDAs were once one of the most popular solutions for achieving location-independent access to messaging, calendars, web-based programs, and other vital business information. Progent can provide Wichita, Kansas companies support from BlackBerry-certified consultants who can help organizations to maintain their BlackBerry environments or migrate efficiently to a current smartphone solution.
As the complexity of small business IT technology has increased, and as the demand for world-class security, reliability, and recoverability has grown to be the norm for companies regardless of size, effective deployment and maintenance of BlackBerry technology has become more challenging. To address areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and corporate databases, small organizations often resort to external support firms who offer expertise in BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-certified engineers who can help small organizations to design, administer, and troubleshoot BlackBerry solutions economically and efficiently, dispensing with the need for an in-house BlackBerry solutions expert and lowering the cost and stress of maintaining wireless workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This range of knowledge, coupled with Progent's efficient online support capabilities, provides small businesses an economical alternative for incorporating BlackBerry products productively into their business information network.
Progent's consultants can assist you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your data and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft technology, configure easy-to-use management tools to help you monitor and support BlackBerry smartphones across your company, recommend security policies that are right for your business, develop custom mobile software, and ensure that your network architecture is appropriately designed to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered quickly and safely.
BlackBerry BES Server Consulting Support
The BlackBerry Enterprise Server (BES) offers businesses a single and secure mechanism for incorporating BlackBerry wireless devices into their email, collaboration, and application environment. BlackBerry Enterprise Server enables wireless BlackBerry users to connect to Exchange Server, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry devices with workstations to ensure up-to-date information for collaborative programs such a calendars, address books, to-do lists, instant messaging, and specialized business programs. Due to BlackBerry Enterprise Server integration with Exchange Server, mobile workers carrying BlackBerry smartphones have effortless access to Exchange email and to instant messaging-capable applications through Microsoft Live Communications Server and Lync Server 2010 support.
Progent's BlackBerry-premier consultants can assist you to plan, deploy, and troubleshoot BlackBerry BES Server so that you maximize the efficiency of BlackBerry users, simplify the administration of a BlackBerry solution, and reduce the expense of supporting a mobile workforce.
Expert RIM BlackBerry Consulting and Technical Services Offered Remotely from Progent
Progent's certified BlackBerry support specialists are accessible remotely to deliver prompt assistance to businesses in the Wichita region or anywhere in the state of Kansas. Progent's experienced online consulting experts have helped IT organizations solve network issues and cut support costs in each state in the country and built a substantial base of loyal clients. (Refer to Progent's client testimonials.)
Progent can provide remote assistance for a broad array of issues associated with BlackBerry software and devices such as wireless synchronization, integration with Exchange, setting up BlackBerry BES Server, and improving mobile security. Important BlackBerry certifications awarded to Progent's consulting professionals include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system powered by Exchange Server. Progent's BlackBerry-certified consultant offers expertise in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can help you to add and remove BlackBerry device users on Microsoft Exchange Server and Windows Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry devices and user accounts, back up and manage storage groups, configure permissions, install the MDS and IM, deploy access control lists, manage Microsoft Exchange data flow, generate, update, and assign WLAN and VPN configuration sets, set up SNMP traps for alerts, and generate reports to summarize SNMP data.
Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a number of environments such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, test, troubleshoot, and produce documentation for a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry include business and technology requirements assessment, system design, roll-out strategy and execution, performance tuning, design of a fault-tolerant environment, information backup and business recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to design a mobile wireless system that fits within your IT budget and supports your business strategy. Progent can explain the impact of your operational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity architecture's ability to accommodate a BlackBerry BES Server, assist you to decide which management model and hardware products match your needs, and analyze your email and messaging environment configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions concerning alternatives for software editions, processors and mass storage, network architecture, and application set up.
To maximize system security, Progent's BlackBerry expert can assist your company to select and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-certified security engineers to run company-wide security assessment and compliance validation and suggest enhancements to account for your BlackBerry environment.
Contact Progent for Assistance from a BlackBerry-Certified Expert
In order to get in touch with Progent about technical support for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.