Consulting and Technical Support for BlackBerry Solutions
BlackBerry Support ServicesBlackBerry wireless smartphones were once among the most popular products for maintaining mobile access to email, calendars, web-based applications, and other critical business information. Progent offers Wichita, Kansas businesses the services of BlackBerry-certified experts who can assist organizations to manage their BlackBerry deployments or migrate efficiently to a current smartphone solution.

As the complexity of small business networks has expanded, and as the need for world-class protection, reliability, and disaster recovery has become the norm for companies of all sizes, effective integration and maintenance of BlackBerry technology has become more challenging. To deal with issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and corporate databases, small organizations frequently resort to outside support professionals who offer expertise in BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-premier consultants who can assist small organizations to design, manage, and troubleshoot BlackBerry-based environments affordably and effectively, doing away with the necessity for an internal BlackBerry solutions expert and reducing the expense and stress of supporting mobile work groups. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This range of knowledge, combined with Progent's proven remote support capabilities, provides small businesses an affordable solution for incorporating BlackBerry products productively into their information network.

Progent's experts can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your data and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft software, configure easy-to-use administration utilities to enable you to monitor and support BlackBerry devices across your business, define security policies that make sense for your company, customize mobile software, and make sure that your IT network architecture is appropriately configured to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered quickly and safely.

Wichita Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Wichita Metro Area.

Onsite IT Consulting
Progent locations in Wichita Metro Area

City Address Phone Link
Wichita 5025 East Kellogg Drive, Suite 100
Wichita, KS 67218
316-854-3311 Wichita Network Support Services


BlackBerry BES Server Technical Help
The BlackBerry BES Server gives companies a single and secure mechanism for incorporating BlackBerry smartphones into their email, groupware, and software application infrastructure. BlackBerry Enterprise Server (BES) enables mobile BlackBerry users to connect to Exchange, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with PC desktops to achieve consistent information for collaborative programs such a calendars, address books, tasks, notes, and specialized business programs. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange, mobile workers carrying BlackBerry smartphones have effortless access to Exchange email and to IM-enabled software via Microsoft Communications Server and Lync Server 2010 support.

BlackBerry BES Server Help

Progent's BlackBerry-certified engineers can show you how to design, deploy, and troubleshoot BlackBerry Enterprise Server so you can optimize the efficiency of BlackBerry clients, streamline the administration of a BlackBerry environment, and lower the cost of supporting a mobile workforce.

How Progent Can Help Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver an experienced engineer who has earned accreditations from Research in Motion in all key facets of BlackBerry technology. Progent's BlackBerry support services span areas from troubleshooting synchronization problems to designing wireless productivity solutions built around BlackBerry Enterprise Server (BES). These BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesProgent's BlackBerry Certified Support Specialist can help your company to carry out common technical functions such as configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters and auto-signature, editing user accounts, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your company email solution. Progent's certified experts can also assist you to troubleshoot a wide array of problems associated with synchronization, handset detection, email consistency, web access, mobile connectivity, IM, desktop application installation, and Desktop Redirector.

As a leader in delivering countrywide remote technical assistance for small office networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless support costs at a minimum and, by solving problems quickly, optimizes the output of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist has the knowledge required to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can help you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important tasks such as resolving enterprise activation issues, registering and deleting BlackBerry smartphone users, setting activation passwords, configuring wireless program installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry-certified engineers can also assist you to use administration software such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry Enterprise system and assist your company to select and implement appropriate security configurations.

Progent's Microsoft-certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Microsoft Exchange Server infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry system to the latest edition of Microsoft Exchange Server.

Call or Email Progent for Help from a BlackBerry-Certified Specialist
To contact Progent about consulting support for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.



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