Consulting Support Services for BlackBerry Technology
BlackBerry wireless smartphones were at one time among the most successful products for maintaining anytime-anywhere connectivity to messaging, calendars, web programs, and other vital business information. Progent can provide Wichita, Kansas businesses the services of BlackBerry-certified consultants who can help organizations to maintain their BlackBerry environments or transition efficiently to a more popular mobile solution.
As the complexity of small company networks has increased, and as the need for world-class security, dependability, and recoverability has become the standard for companies regardless of size, successful integration and support of RIM BlackBerry technology has grown more difficult. To handle areas such as data protection, business continuity, and synchronization of BlackBerry PDAs with diverse messaging systems and corporate databases, small businesses frequently turn to outside consulting firms who specialize in RIM BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-premier consultants who can help small organizations to design, manage, and troubleshoot BlackBerry environments economically and effectively, doing away with the requirement for an in-house BlackBerry technology specialist and lowering the cost and hassle of supporting mobile workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This breadth of knowledge, coupled with Progent's efficient remote service delivery capabilities, gives small businesses a budget-friendly alternative for integrating RIM BlackBerry technology seamlessly into their IT system.
Progent's consultants can assist your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange setup so that your database and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft technology, configure streamlined administration tools to enable you to track and control BlackBerry smartphones across your company, recommend security policies that make sense for your company, develop custom mobile applications, and make sure that your network architecture is properly designed to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your regular backup procedures in order that it can be restored quickly and thoroughly.
Wichita Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Wichita Metro Area.
Progent locations in Wichita Metro Area
BlackBerry BES Server Integration Support
The BlackBerry Enterprise Server (BES) offers companies a single and secure source for integrating BlackBerry smartphones into their email, collaboration, and application infrastructure. BlackBerry Enterprise Server allows mobile BlackBerry clients to access Exchange Server, IBM Lotus Domino, or Groupwise email and to synchronize BlackBerry smartphones with workstations to ensure consistent information for collaborative programs such a schedules, contact lists, tasks, notes, and specialized business software. Due to BlackBerry BES Server support for Exchange, mobile workers carrying BlackBerry handsets have push-based connectivity with Exchange messages as well as to IM-enabled software via Microsoft Office Live Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-certified engineers can assist you to design, implement, and maintain BlackBerry Enterprise Server (BES) so that you maximize the efficiency of BlackBerry users, streamline the administration of a BlackBerry solution, and lower the cost of supporting a mobile workforce.
How Progent Can Assist Your Business to Manage and Support Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has earned accreditations from RIM in all major facets of BlackBerry integration. Progent's BlackBerry consulting skills range from resolving synchronization problems to architecting mobile productivity solutions based on BlackBerry BES Server. These RIM BlackBerry certifications and their respective practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform basic technical functions including configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters, editing user profiles, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate email software. Progent's seasoned service professionals can in addition help you to troubleshoot a wide range of issues concerning synchronization, handset detection, messaging consistency, web browsing, wireless connectivity, IM, workstation software installation, and BlackBerry Desktop Redirector.
As a leader in providing countrywide remote help for small company networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your wireless support costs at a minimum and, by handling issues promptly, optimizes the efficiency of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform critical tasks including troubleshooting enterprise activation problems, adding and deleting BlackBerry device clients, activating passwords, configuring wireless software loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore processes.
Progent's BlackBerry-certified consultants can also help you to operate administration tools like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and using WiFi for activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry BES system and help your company to define and implement sensible security options.
Progent's Microsoft-certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Microsoft Exchange Server architecture for working smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the most recent edition of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry engineer offers support skills in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to add and remove BlackBerry device clients on Microsoft Exchange Server and Microsoft Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry handhelds and client accounts, back up and support storage groups, configure permissions, install the MDS and IM, deploy access control lists, manage Microsoft Exchange Server data flow, create, edit, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate reports based on SNMP data.
Progent's BlackBerry-certified consultant can support your BlackBerry solution in a variety of settings that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, troubleshoot, and document a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class consulting services for BlackBerry technology include business and network requirements assessment, system architecture, deployment strategy and implementation, performance optimization, design of a high-availability architecture, data backup and business recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional goals and to create a wireless system that fits within your IT budget and aligns with your business strategy. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's ability to support a BlackBerry BES Server, help your organization to determine which administration model and equipment meet your needs, and analyze your messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices concerning alternatives for software editions, processors and mass storage, network architecture, and application configuration.
To optimize system security, Progent's BlackBerry expert can help your company to choose and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security engineers to run company-wide security vulnerability and compliance validation and suggest improvements to support your BlackBerry environment.
Call or Email Progent to Get Help from a BlackBerry-Qualified Specialist
In order to contact Progent about consulting support for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.