Consulting and Technical Support Services for BlackBerry Environments
BlackBerry ConsultantsBlackBerry mobile smartphones were at one time one of the most popular products for achieving mobile access to email, scheduling, web-based programs, and other critical business data. Progent offers Wichita, Kansas businesses the expertise of BlackBerry-premier consultants who can assist organizations to manage their BlackBerry deployments or transition smoothly to a current smartphone solution.

As the sophistication of small business IT technology has increased, and as the need for enterprise-class protection, dependability, and disaster recovery has become the norm for businesses of any size, successful integration and support of BlackBerry solutions has grown more difficult. To address areas like data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging servers and shared databases, small businesses frequently turn to external consulting professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-premier engineers who can help small businesses to plan, administer, and repair BlackBerry-based environments affordably and efficiently, eliminating the requirement for an internal BlackBerry technology specialist and lowering the cost and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This breadth of experience, coupled with Progent's proven remote service delivery model, provides small companies an economical alternative for incorporating RIM BlackBerry products productively into their IT network.

Progent's engineers can help your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and messaging systems operate efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft technology, set up easy-to-use administration tools so you can track and control BlackBerry devices throughout your company, recommend security policies that make sense for your company, develop custom mobile applications, and make sure that your network architecture is properly configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be restored quickly and thoroughly.

Integration Support for BlackBerry Enterprise Server
BlackBerry BES Server simplifies administration and support of BlackBerry smartphones, providing a single solution for handling key jobs like smartphone deployment, upgrades, and retirement and offering a strong foundation for security and fault tolerance. BlackBerry BES Server delivers transparent integration between Exchange Server, Groupwise, or Domino messaging platforms and BlackBerry users and allows remote synchronization.

BlackBerry BES Server Configuration Support

BES Server features a variety of data protection capabilities starting with automatic data encryption of information transmitted between a BlackBerry device and BES Server based on AES or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also permits excellent versatility in selecting degrees of security to meet the specific needs of your environment. Progent's BlackBerry authorized consultants can help you to select powerful security functions and enable them wirelessly. Samples of these wirelessly configurable security settings include:

  • Lock down a device
  • Erase information from a lost or stolen device
  • Lock out Bluetooth functionality
  • Enable built-in protection against malware

BlackBerry BES Server also offers versatility in determining ways to prevent BlackBerry users from loading or running unsafe or prohibited code. Progent can assist you to select blocking techniques such as:

  • List exactly which programs are allowed on the device
  • Prevent third-party programs from allocating non-volatile storage on the smartphone
  • Determine what functions third-party applications can access on the smartphone
  • Limit the kinds of connections external applications running on the device can establish
  • Prevent all third-party software from being loaded or executed on the BlackBerry smartphone

How Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has earned certifications from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry consulting skills span areas from resolving synchronization problems to designing mobile workforce solutions based on BlackBerry BES Server. These BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Support Specialist
Blackberry HelpA Progent BlackBerry Certified Support Specialist can assist your business to perform basic support operations including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters and auto-signature, changing user accounts, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your company email solution. Progent's certified experts can also help your company to resolve a wide array of problems concerning synchronization, device detection, email reconciliation, web access, mobile connectivity, IM, workstation application installation, and BlackBerry Desktop Redirector.

As a leader in providing countrywide online consulting services for small company IT networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your mobile support costs low and, by solving issues quickly, optimizes the efficiency of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry specialist can help you to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform critical procedures such as troubleshooting enterprise activation issues, adding and deleting BlackBerry device users, activating passwords, configuring over-the-air software loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore processes.

Progent's BlackBerry consultants can also assist you to operate administration software such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and using wireless LANs for enterprise activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry Enterprise environment and help your company to define and implement appropriate security configurations.

Progent's certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Microsoft Exchange Server infrastructure for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the latest version of Microsoft Exchange Server.

Contact Progent for Support from a RIM BlackBerry-Certified Professional
In order to ask Progent about engineering help for BlackBerry wireless integration, call 1-800-993-9400 or visit Contact Progent.