Consulting Support Services for BlackBerry Environments
RIM BlackBerry Support ServicesBlackBerry mobile smartphones were once among the most successful products for maintaining mobile access to email, calendars, web applications, and other vital business information. Progent offers Wilmington, Delaware businesses the services of BlackBerry-certified consultants who can assist organizations to maintain existing BlackBerry deployments or migrate smoothly to a more popular mobile solution.

As the complexity of small company IT technology has expanded, and as the demand for world-class security, dependability, and recoverability has grown to be the standard for organizations of any size, successful integration and support of BlackBerry solutions has grown increasingly difficult. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging servers and shared databases, small businesses frequently turn to outside consulting firms who specialize in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-premier consultants who can help small businesses to plan, administer, and troubleshoot BlackBerry-based solutions economically and effectively, dispensing with the need for an in-house BlackBerry technology expert and reducing the cost and hassle of maintaining wireless workers. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This range of knowledge, combined with Progent's proven remote service delivery capabilities, gives small businesses a budget-friendly alternative for integrating BlackBerry products productively into their information network.

Progent's consultants can assist your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and email systems operate optimally with BlackBerry BES Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft technology, configure easy-to-use administration tools to enable you to track and control BlackBerry devices across your business, recommend security policies that are right for your company, customize wireless software, and ensure that your network infrastructure is properly configured to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your regular backup processes so that it can be restored quickly and safely.

Integration Help for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines administration and maintenance of BlackBerry devices, offering a single solution for handling key jobs such as smartphone installation, updates, and retirement while also providing a solid infrastructure for data protection and high availability. BlackBerry BES Server delivers seamless integration between Microsoft Exchange Server, Novell GroupWise, or Lotus email platforms and BlackBerry handsets and supports remote synchronization.

BlackBerry BES Server Integration Support

BES Server includes a variety of security capabilities starting with advanced data encryption of information sent between a BlackBerry device and BlackBerry BES Server using Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry BES Server also allows excellent versatility in adjusting degrees of security to match the special requirements of your mobile network. Progent's BlackBerry authorized consultants can assist you to select advanced security functions and enable them remotely. Samples of these over-the-air selectable security features include:

  • Disable a BlackBerry smartphone
  • Erase data from a lost or stolen smartphone
  • Disable Bluetooth
  • Enable built-in defenses against malicious attacks

BlackBerry Enterprise Server also provides versatility in determining ways to keep users from installing or running unsafe or unauthorized code. Progent can assist you to select protective processes such as:

  • List precisely what programs are allowed on the device
  • Block external programs from allocating persistent memory on the device
  • Determine which functions external software can access on the device
  • Limit the kinds of access external programs running on the smartphone can establish
  • Prevent all external programs from being installed or executed on the BlackBerry smartphone

Progent's Remote BlackBerry-premier Technical Support is Fast and Economical
For businesses in Wilmington, Delaware who need fast and affordable help from an authorized BlackBerry support expert, Progent provides effective remote help from a seasoned support team who have provided IT solutions to companies in each state in the country. (Refer to Progent's client testimonials.)

Online consulting services avoids travel expense and enables specialists to resolve technical issues rapidly, so you minimize lost productivity. Progent's BlackBerry specialists have earned accreditations in the entire range of BlackBerry solutions and can provide professional help in fields such as fixing synchronization problems, configuring BlackBerry Enterprise Server (BES), and creating a protected, fault-tolerant network infrastructure for RIM BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry professionals include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email system based on Microsoft Exchange. Progent's BlackBerry consultant offers expertise in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to install and delete BlackBerry device clients on Exchange and Microsoft Active Directory, set up, track, and administer BlackBerry BES Server, administer BlackBerry smartphones and client accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, implement access control lists, control Microsoft Exchange data flow, create, update, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and produce management reports based on SNMP data.

Progent's BlackBerry consultant can support your BlackBerry technology in a number of settings that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent can provide the support of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, troubleshoot, and document a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry technology include business and network requirements analysis, system architecture, deployment planning and execution, performance optimization, configuration of a high-availability environment, information backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional objectives and to design a mobile wireless solution that meets your information technology budget and supports your business strategy. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to support a BlackBerry BES Server, assist your organization to decide which administration model and equipment match your requirements, and analyze your email and messaging environment configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices about options for software editions, processors and storage, network architecture, and application set up.

To maximize network protection, Progent's BlackBerry-certified expert can assist you to select and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security engineers to run network-wide security assessment and compliance validation and suggest enhancements to support your BlackBerry solution.

Contact Progent for Assistance from a RIM BlackBerry-Certified Specialist
If you wish to ask Progent about professional expertise for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.