Progent's Microsoft engineers offer advanced support in implementing, operating and debugging all versions of Project Server and can provide a broad variety of affordable online support services based on proven best practices to help businesses of all sizes to receive all the benefits of this leading platform. Consulting support offered by Progent include system planning, installation and upgrades, setting up secure collaboration among local and remote or mobile users, network optimization, and specialized online training classes.
Small to middle size businesses can now enjoy all the advantages of Operations Manager and in addition have quick access to Progent’s Microsoft and Cisco Premier IT support experts. With Progent's economically priced IT support packages, small and midsize businesses can select a basic Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to offer small company networks world-class reliability, protection, and productivity.
Progent can assist your company to design and implement a smooth migration from a UNIX-powered IT system to a network powered by Microsoft Windows and suited for supporting Microsoft's powerful office productivity suites, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and application specialists can assist you to guard your information and reduce business disruption by designing an effective transition plan that protects your current assets in UNIX software and infrastructure. UNIX-to-Windows transition support expertise offered by Progent include evaluation of current infrastructure, transition strategy and testing, Microsoft Exchange migration expertise, data and application software transition, and server and media transition and economization.
Progent’s certified Cisco IT security consultants offer expert PIX and ASA Firewall consulting support covering architecture, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers strong user and application policy enforcement, sophisticated attack protection, and secure connectivity services. Ranging from economical, easy-to-install desktop appliances for small and home businesses to scalable enterprise-grade products, Cisco PIX Firewall and ASA Firewalls offer advanced protection, high throughput, and excellent availability for IT systems of all sizes. PIX and ASA Firewalls are based on a proven, specially designed platform, eliminating common OS-specific security gaps.
Progent offers advanced remote support to help companies integrate their information networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to plan and manage hybrid ecosystems that can include Windows and Linux systems and apps in either cloud-based solutions or in hybrid network models that combine on-premises IT assets along with cloud services. To help you to integrate public clouds with physical datacenters, Progent can provide a range of cloud integration support services such as Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over 15 years of background delivering advanced consulting support remotely, and Progent can help you successfully carry out your cloud integration initiatives quickly and within your budget.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to provide centralized control and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to inbound threats and saves network bandwidth and storage. Email Guard's onsite gateway appliance provides a further level of analysis for incoming email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall.
Progent's support services for software and firmware patch management provide businesses of any size a flexible and affordable solution for evaluating, testing, scheduling, implementing, and tracking updates to your servers, endpoints printers and scanners, network appliances such as routers and Wi-Fi access points, and Internet-of-Things (IoT) devices like alarms and health monitors.
Progent's Sun Solaris platform consulting experts offer small and mid-size companies and software developers support for administering and supporting Solaris environments that run with Microsoft-powered technology. Progent can give your business access to Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This wide array of expertise provides you with a convenient one-stop consulting firm to show you how to create and maintain a protected and robust mixed-platform connectivity and communications solution that supports Solaris and Microsoft interoperability by combining Microsoft Windows with popular versions of UNIX such as Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives such as RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Progent offers the support of an accredited consultant with an extensive background integrating technology from the major telepresence providers including Cisco/Tandberg, Polycom, LifeSize and Radvision and can help your company to plan, install, upgrade, or troubleshoot a video conferencing solution that preserves your current investment and maximizes the strategic value of your IT network. Progent can also provide the expertise of infrastructure consultants who can help companies of any size to build and maintain a communications network that provides the speed, dependability, protection, and expandability you need to accommodate your video conferencing/telepresence environment.
Progent's Intune consultants can help your organization to understand the business value of utilizing Microsoft Intune for managing your web-facing mobile devices including notebooks, phones, and tablets powered by Windows, iOS, and Android. Progent's Intune consultants can assist you to configure policies, set up pilot environments to confirm the appropriateness of Intune for your network, deploy Intune across your enterprise, integrate Intune with System Center Configuration Manager for single-console change management, and maintain your Microsoft Intune deployment.
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small organization's production servers in a solution that gives the highest degree of dependability and scalability and is also simple to migrate to any data center. ProSight Virtual Hosting and management options are built on proven virtualization techniques that allow small companies with mixed- platform IT systems to economize significantly on the expense of capital equipment, system support, and IT management while benefiting from world-class fault tolerance and an unprecedented level of vendor independence.
Progent provides small organizations a pair of low-cost network security evaluation packages that include, at a set fee, remotely managed scans of your security profile which are analyzed by expert information security specialists who assess the data collected by the remote scan, present unbiased summaries of your existing security vulnerability, and offer recommendations for improvements. Progent has developed two non-overlapping network security evaluation scanning packages for external and internal security testing that are priced to fit the budgetary realities of small businesses while providing enterprise-quality evaluations of your IT network's exposure to assault.
Progent has put together two low-cost service packages designed to enable small businesses to receive an objective security assessment from a certified security engineer. With Progent's External Network Security Inventory Scan, an engineer runs a comprehensive test of your network from outside your firewalled perimeter to uncover potential risks in the security posture you present to the outside world. With Progent's Internal Network Security Inventory Scan, a security engineer executes a system scan from a secure computer inside your firewall to evaluate the risk to inside attacks. Both security inventory packages are set up and executed from a secured remote location.
SQL Server 2000 is a complete, Web-enabled database and data analysis solution that enables the rapid creation of a new generation of enterprise-class applications that can provide your company a significant competitive edge. Microsoft SQL Server 2000 provides core support for XML and the ability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of work helping with Microsoft integration, assures you success in planning, installing and supporting Microsoft SQL Server applications that are seamlessly integrated with other applications based on Microsoft's .NET platform.
Progent's Microsoft-certified SQL Server 2019 experts can assist your organization to evaluate the business case for upgrading to SQL Server 2019 and can provide rapid remote or on-premises access to consulting experts in system planning and integration, application development, database administration, and cybersecurity.
Progent’s IT outsourcing packages provide budget-friendly network consulting for small businesses. Whether it involves planning network infrastructure, setting up an in-house Help Desk or outsourcing a one, rolling out a new email platform, monitoring your network, or developing an on-line business solution, outsourcing your IT engineering services can reduce costs and eliminate risks, allowing IT service expenses to grow in a more moderate and manageable fashion than is feasible by assembling a large, knowledgeable internal IT staff. Progent’s Outsourcing White Paper and flyers explain how Progent can help you build a secure and highly available network foundation for your vital applications based on Windows including Office XP, Office 2003, and Office 2000.
Progent's engineers can provide a range of network consulting services to assist companies of all sizes to install, manage, and troubleshoot networks that incorporate workstations, notebooks, tablets, or smartphones powered by Windows 8.1. For enterprise customers, Progent's senior project managers can help create testing environments to assess Microsoft Windows 8.1 and develop and execute Windows 8.1 deployment projects based on leading practices.
Our compensation model is based on contribution, so just like being an independent consultant, your earnings are entirely tied to your work effort. Some of our consultants stress quality of life and elect to consult at an easy pace, using our self-determined schedule to follow personal pursuits like mountain biking, motorcycle racing, skiing, surfing, vacations, or sharing private time with relatives and acquaintances. Other consultants use the chance to make major dollars via hard effort and extended days. Progent fully encourages either end of the spectrum plus everything in between.
Microsoft Dynamics GP allows you to grow and control your company better by delivering easy availability of decision-driving information and a rapid return on investment. Dynamics GP/Great Plains confers important business benefits including its ability to expand the presence of your company, handle your accounting, computerize financial operations, unify processes across your business, improve inventory control, increase order accuracy, grow sales and shorten lead-time, and increase free cash flow. Progent can show you how to set up and manage a robust, safe server and network foundation to support Great Plains, and can offer experienced Dynamics GP/Great Plains consultants to make sure you derive all the advantages of your Microsoft Dynamics GP/Great Plains business management system.
Progent provides national online phone support and consulting services for companies who operate UNIX, Linux, or Sun Solaris networks or whose information systems include a mix of UNIX and Microsoft Windows products. Remote technical support provides optimum leverage for your IT dollar by protecting client productivity and shortening the time billed for computer repair services. Sophisticated remote support utilities and skilled service specialists and engineers combine to enable Progent to handle the majority of network issues without wasting time and money by traveling to your site. In most of cases your network issues can be dealt with over the phone or through a mix of telephone support and online network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISA premier security professionals to assist you with the most difficult network issues.
If you have a small business IT system with 10 to 50 desktop clients, Progent's network outsourcing services save your organization from dependence on single independent service provider while giving you affordable and dependable access to high-quality network support. By providing IT consulting service when you need it, offering advanced knowledge for critical technologies, offering unique services such as automated network monitoring, and charging only for support you receive, Progent gives you an economical way for optimizing the profitability of your small business network. Progent is the intelligent way for small businesses to build and support a robust and safe information network and to have fast access to the experienced support ordinarily restricted to businesses who can afford a sizeable in-house IT organization.
If your business operates a UNIX, Linux, or Sun Solaris environment or a mixed-platform computer system, Progent's CISM and CISSP-certified security specialists can assist your whole enterprise in a broad range of security areas including security administration procedures, security design and models, access control systems and techniques, software development security, operations security, hardware security, telecommunications, network and web security, and workplace recovery planning. CISM and CISSP stipulate the fundamental competencies and worldwide standards of performance that information security professionals are expected to master. These certification offer IT management the confidence that consultants who have earned their CISM, CISSP or ISSAP qualification have demonstrated the background and theory to offer world-class security management and consulting services.
Progent’s team of Microsoft and Cisco Premier experts average more than a decade of real-world industry experience, at the forefront of IT support, performing a wide range of IT projects for a large array of clients. Every Progent consultant shares a proven set of individual best practices that are combined into company-wide leading practices standards that Progent teaches its support team. This guarantees that you get not just world-class technical help, but also a support engineer with field-tested methods for using computer knowledge to solve actual IT problems efficiently.
Progent's Microsoft-certified consultants can assist you to automate desktop PC software update management by delivering expertise with management tools that include System Center Configuration Manager, Systems Management Server, and Windows Server Update Services (WSUS).
Progent's Microsoft-certified consultants have 20 years of experience designing, integrating, and supporting email systems for businesses in the and across the U.S. Progent provides affordable Microsoft Exchange Servers consulting support to ensure that your email system offers compliance, high uptime, easy connectivity for remote and wireless users, efficient administrative utilities, and seamless integration with telecommunications. Progent offers expertise and support services for Microsoft Exchange 2016 Server, Exchange 2013 Server, Microsoft Exchange 2010 Server, MS Exchange 2007, Exchange 2003 Server, and MS Exchange 2000. Progent can also help small or medium businesses to migrate to MS Exchange 2016 Server or Exchange 2013.
Cisco's Small Business series of wireless access points are Linux-powered units engineered as entry-level wireless APs for light workloads. Progent's Cisco CCIE wireless network infrastructure experts offer online or onsite integration and troubleshooting support to assist you to design, configure, upgrade, optimize, administer and troubleshoot Cisco Small Business wireless access point deployments of any size or topology.
Progent's certified Microsoft Office Word and Office 365 Word consultants can provide a broad selection of economical remote support services to help your organization to maintain your existing Microsoft Office Word solution or help you to upgrade to a newer release of Office Word. Support offered by Progent's experts include VBA software development, isolating and resolving compatibility issues between different releases of Word, integrating Word with other Office applications like Office Excel and Outlook or with third-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud access, security support, smart phone and tablet synchronization, and online training classes tailored for individuals or groups.
Progent’s Shared Call Center service allows your business to split the load for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of veteran desktop support engineers and matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced support solution built around the leading shared professional services automation platform for managing service requests, ticketing, responsibility, progress tracking, and reporting.
Cisco Unified Communications Manager (Unified CM), formerly known as CallManager, acts as the foundation of Cisco's collaboration solution. Unified CM and Unified CM Express provide a location-independent IP-PBX by integrating closely with unified messaging applications such as Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact center. Progent's CCIE-certified consultants offer efficient and budget-friendly online and onsite support to help organizations of all sizes to create and maintain Unified CM deployments by providing Unified Communications Manager integration and troubleshooting services that deliver optimum productivity. Progent can help with any aspect of Unified Communications Manager support and debugging in areas such as integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, setting up SIP trunking and PSTN support, installing ISR G2 routers with CUBE VoIP networking support, designing Cisco UCS server failover solutions for survivability, performance tuning, and integration with Microsoft Exchange and Skype for Business.
Progent offers online and onsite expertise to help you with any aspect of business intelligence (BI) reporting from troubleshooting or enhancing applications to planning and implementing a comprehensive BI solution. Progent's BI consultants can assist you to maintain your current reporting environment, help you to upgrade databases and applications from a discontinued reporting platform to a current solution, and provide as-needed online training tailored to your specific needs. Progent’s business reporting and analytics consultants offer expertise in the leading BI reporting tools such as the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools such as Power Pivot and Power View, Report Designer and Report Builder.
Progent's certified consultants can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create test systems and migration plans, tune your infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT support team, develop a corporate-wide security strategy, automate IT management, help with application development, and build and test a disaster recovery/business continuity plan.
SQL Server 2016 offers significant enhancements in performance, capacity, security, availability, mobile computing integration, plus integrated business intelligence. New features include PolyBase for handling SQL and NoSQ databases in one appliance for data warehousing, R language integration, Row-level Security, Mobile Reports, and seamless management of local and cloud resources. Progent's Microsoft-certified consulting team can deliver online and on-premises support to assist organizations of all sizes to implement, administer or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size organizations to obtain an unbiased assessment of the overall health of their information system. Based on some of the top remote monitoring and management (RMM) tools available, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits show you how closely the deployment of your essential infrastructure devices conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits like a cleaner and safer AD environment. Both versions also provide the long-term benefits of advanced remote network monitoring and management (RMM) technology. These advantages can include easier management, improved compliance with government and industry security standards, more efficient utilization of network resources, faster troubleshooting, more reliable backup and recovery, and higher availability.
Windows Server 2008 R2 offers outstanding levels of speed, security, availability, scalability, and versatility that improve output of on-site, branch office, and mobile workers. Progent's Microsoft-certified professionals can provide cost-effective online consulting, troubleshooting, and training services to assist you to design, implement, and maintain Microsoft Windows Server 2008 R2 in order to add substantial business value to your network.
Progent's Cisco-authorized network professionals can help you design an affordable, fault tolerant Internet configuration architecture that can deliver 24x7 Internet connectivity through a wide array of high availability Internet network technologies including fault tolerant BGP, transparent fail-over, and redundant ISPs. Progent can provide Cisco Certified Internetwork Expert consultants to show you how to apply the latest techniques for 24x7 Internet connections to build an economical, fully redundant Internet network with automatic failover and other capabilities to create fault tolerant Internet availability.
ProSight LAN Watch is Progent’s server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by tracking the health of critical devices that drive your IT network. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT staff and your assigned Progent engineering consultant so all potential issues can be addressed before they can disrupt productivity.
Progent’s IT outsourcing packages provide economical computer consulting for small organizations. Whether it involves designing system infrastructure, creating an internal Help Desk or using an outside one, rolling out a new e-mail system, monitoring your system, or creating a web-based business application, outsourcing your IT engineering services can reduce costs and minimize risks, allowing IT support expenses to grow in a more moderate and controlled fashion than is possible by building up a bulky, knowledgeable in-house network support staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can help you build a secure and robust system foundation for your vital business software based on Microsoft Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.
Progent can assist your business in any and all phases of your migration to Exchange 2016 such as designing high availability infrastructure for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; specifying storage capacity required for your virtual machines, mailbox databases and log files; setting up hardware load balancing for fault-tolerant client access services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web.