Additional Topics of Interest

Integration SMS Server 2003 Upgrade
SMS Server 2003 Migration Online Technical Support

Systems Management Server provides added capability for change and configuration management of Windows-powered networks via SMS Feature Packs. Feature Packs lower the net administrative expense of managing and deploying software products by making it easier to copy system images, control mobile devices, and operate management tools. In addition to alerting you about techniques to save management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you plan and perform IT projects that cover areas that Feature Packs are designed to streamline. Progent's adoption and upgrade services can minimize spending and eliminate business disruption as you move to new operating systems and applications. Progent's wireless consulting experts can help you define sensible processes and standards to manage PDAs and intelligent portable communication devices so your field force remains productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you design a security plan that incorporates standards, processes and IT products to keep your IT computer system protected.

ProSight Server and Desktop Management Integration
Remote Technical Support Automated Server Management

ProSight LAN Watch is Progentís server and endpoint monitoring managed service that uses advanced remote monitoring and management (RMM) technology to keep your IT system running at peak levels by checking the health of vital assets that power your network environment. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT management staff and your assigned Progent consultant so any looming problems can be resolved before they can impact your business.

24/7 SharePoint Server Online Help
Microsoft SharePoint Server Remote Support Services

Progentís Microsoft-certified experts offer small and medium sized businesses IT consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, teams and information. SharePoint Portal Server offers a central spot for your workers or customers to access, manage, distribute and interact with useful information, files, and software and to interact with other people. It allows quicker and better decisions, more efficient sharing across groups and more streamlined business processes. The primary objective of SharePoint Server is to gather together, in a productive way, all of the many sources of information available within and outside an organization. Windows SharePoint Services connect employees, clients, teams and projects with the information theyíve created in a manner that makes data easy to find, download and re-use.

CCNP Expert Certified Unified Communications Manager Express Specialists
24/7 Cisco Jabber Support and Setup

Cisco Unified Communications Manager, formerly known as CallManager, acts as the center of Cisco's collaboration platform. Unified CM and Cisco Unified Communications Manager Express (CME) offer a location-independent IP-PBX by integrating with apps such as Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent's Cisco-certified consultants can deliver efficient and budget-friendly online and onsite expertise to help businesses of any size to build and maintain Unified CM environments by providing Unified Communications Manager integration and troubleshooting services that deliver optimum productivity. Progent can help with any facet of Unified CM setup and debugging in areas such as integrating Cisco Voice over IP phones and Video phones, reviewing dial plans, setting up SIP trunking and PSTN calling, installing Cisco ISR routers with CUBE support, creating Cisco UCS server clustering systems for survivability, capacity planning, and integration with Exchange and Skype for Business.

Telepresence Integration Support
Online Help Cisco IP Video phones

Progent's Cisco CCIE-certified VoIP phone and video IP phone experts can assist your business to integrate, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from discontinued VoIP devices to the newest media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Cisco Unified Communications Manager, originally named CallManager, or with Unified CM Express (CME) to build a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also help you to configure Unified CM applications that include Cisco Unified Communications Manager IM and Presence Jabber, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's consultants can provide support with any facet of Cisco VoIP Phone integration including designing dial plans, setting up SIP trunking, deploying ISR routers with CUBE internetworking capability, and designing UCS server failover and Cisco SRST solutions for high availability.

Office 365 and Android Integration Services
24x7 Office 365 hybrid solutions for Exchange Onsite Technical Support

Microsoft Office 365 Exchange Online lets you utilize cloud-based servers, mailboxes and associated email infrastructure to reduce capital costs and management hassle. You can use Office 365 Exchange Online to run all your mailboxes, or you can run a hybrid solution that combines on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly online support to assist your organizations to assess the benefits of Office 365 Exchange Online, plan a solution that aligns with your functional requirements and budget, carry out an efficient move from your current Exchange organization to one that incorporates Office 365 Exchange Online, train your management team and users, and provide as-needed consulting and technical support.

IT Outsourcing Model White Papers
White Paper IT Outsourcing Example

Progentís IT outsourcing packages offer affordable computer support for medium-size businesses. Whether it involves planning network architecture, creating an in-house Help Desk or outsourcing a one, deploying an updated email platform, monitoring your network, or creating a web-based business solution, outsourcing your network technical services can smooth out costs and minimize risks, allowing network support expenses to grow in a more linear and manageable manner than is possible by assembling a bulky, knowledgeable in-house IT staff. Progentís Outsourcing White Paper and datasheets tell you how Progent can enable you to create a secure and robust system foundation for your critical Windows-based applications such as Windows 2008, Exchange Server 2007, and SQL Server 2008.

Computer Consultants Windows 2000 Server
Microsoft Windows 2000 Computer Engineer

Progent's certified Windows 2000 consultants can help you optimize the functionality of your current Windows 2K Servers and can streamline system administration, provide tech support and troubleshooting, and strengthen security. Progent can also show you how to create, justify, and implement a plan to upgrade from Microsoft Windows Server 2K to Windows 2003 Server. Progent is expert in setting up test installations to reduce the technical risk associated with moving to Windows Server 2003 by uncovering possible hardware and software compatibility problems.

domain management Specialists
Services certificate expiration management

Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, find and protect data about your network infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT documentation, you can save as much as half of the time wasted trying to find critical information about your network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether youíre making enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need the instant you need it.

Exchange 2007 Edge Server Consulting
Exchange 2007 Onsite Technical Support

Progent's expert support team can show you how to define and implement an efficient in-place Exchange Server 2007 migration strategy that minimizes productivity disruption, reduces long-term service demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multi-server or multi-location upgrades, Progent offers the experience to finish your project rapidly and economically. Progent's Exchange Server 2007 help, repair, and design offerings include expertise with the integration of outside vendor enhancements of Exchange Server 2007 and the design of unified messaging solutions based on Exchange Server 2007.