PC Desktop Support Expertise
Microsoft Windows 10 Migration and Integration Support
Additional Topics of Interest
Integration SMS Server 2003 Upgrade
SMS Server 2003 Migration Online Technical Support
Systems Management Server provides added capability for change and configuration management of Windows-powered networks via SMS Feature Packs. Feature Packs lower the net administrative expense of managing and deploying software products by making it easier to copy system images, control mobile devices, and operate management tools. In addition to alerting you about techniques to save management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you plan and perform IT projects that cover areas that Feature Packs are designed to streamline. Progent's adoption and upgrade services can minimize spending and eliminate business disruption as you move to new operating systems and applications. Progent's wireless consulting experts can help you define sensible processes and standards to manage PDAs and intelligent portable communication devices so your field force remains productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you design a security plan that incorporates standards, processes and IT products to keep your IT computer system protected.
ProSight Server and Desktop Management Integration
Remote Technical Support Automated Server Management
ProSight LAN Watch is Progent’s server and endpoint monitoring managed service that uses advanced remote monitoring and management (RMM) technology to keep your IT system running at peak levels by checking the health of vital assets that power your network environment. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT management staff and your assigned Progent consultant so any looming problems can be resolved before they can impact your business.
24/7 SharePoint Server Online Help
Microsoft SharePoint Server Remote Support Services
Progent’s Microsoft-certified experts offer small and medium sized businesses IT consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, teams and information. SharePoint Portal Server offers a central spot for your workers or customers to access, manage, distribute and interact with useful information, files, and software and to interact with other people. It allows quicker and better decisions, more efficient sharing across groups and more streamlined business processes. The primary objective of SharePoint Server is to gather together, in a productive way, all of the many sources of information available within and outside an organization. Windows SharePoint Services connect employees, clients, teams and projects with the information they’ve created in a manner that makes data easy to find, download and re-use.
CCNP Expert Certified Unified Communications Manager Express Specialists
24/7 Cisco Jabber Support and Setup
Cisco Unified Communications Manager, formerly known as CallManager, acts as the center of Cisco's collaboration platform. Unified CM and Cisco Unified Communications Manager Express (CME) offer a location-independent IP-PBX by integrating with apps such as Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent's Cisco-certified consultants can deliver efficient and budget-friendly online and onsite expertise to help businesses of any size to build and maintain Unified CM environments by providing Unified Communications Manager integration and troubleshooting services that deliver optimum productivity. Progent can help with any facet of Unified CM setup and debugging in areas such as integrating Cisco Voice over IP phones and Video phones, reviewing dial plans, setting up SIP trunking and PSTN calling, installing Cisco ISR routers with CUBE support, creating Cisco UCS server clustering systems for survivability, capacity planning, and integration with Exchange and Skype for Business.
Telepresence Integration Support
Online Help Cisco IP Video phones
Progent's Cisco CCIE-certified VoIP phone and video IP phone experts can assist your business to integrate, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from discontinued VoIP devices to the newest media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Cisco Unified Communications Manager, originally named CallManager, or with Unified CM Express (CME) to build a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also help you to configure Unified CM applications that include Cisco Unified Communications Manager IM and Presence Jabber, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's consultants can provide support with any facet of Cisco VoIP Phone integration including designing dial plans, setting up SIP trunking, deploying ISR routers with CUBE internetworking capability, and designing UCS server failover and Cisco SRST solutions for high availability.
Office 365 and Android Integration Services
24x7 Office 365 hybrid solutions for Exchange Onsite Technical Support
Microsoft Office 365 Exchange Online lets you utilize cloud-based servers, mailboxes and associated email infrastructure to reduce capital costs and management hassle. You can use Office 365 Exchange Online to run all your mailboxes, or you can run a hybrid solution that combines on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly online support to assist your organizations to assess the benefits of Office 365 Exchange Online, plan a solution that aligns with your functional requirements and budget, carry out an efficient move from your current Exchange organization to one that incorporates Office 365 Exchange Online, train your management team and users, and provide as-needed consulting and technical support.
IT Outsourcing Model White Papers
White Paper IT Outsourcing Example
Progent’s IT outsourcing packages offer affordable computer support for medium-size businesses. Whether it involves planning network architecture, creating an in-house Help Desk or outsourcing a one, deploying an updated email platform, monitoring your network, or creating a web-based business solution, outsourcing your network technical services can smooth out costs and minimize risks, allowing network support expenses to grow in a more linear and manageable manner than is possible by assembling a bulky, knowledgeable in-house IT staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can enable you to create a secure and robust system foundation for your critical Windows-based applications such as Windows 2008, Exchange Server 2007, and SQL Server 2008.
Computer Consultants Windows 2000 Server
Microsoft Windows 2000 Computer Engineer
Progent's certified Windows 2000 consultants can help you optimize the functionality of your current Windows 2K Servers and can streamline system administration, provide tech support and troubleshooting, and strengthen security. Progent can also show you how to create, justify, and implement a plan to upgrade from Microsoft Windows Server 2K to Windows 2003 Server. Progent is expert in setting up test installations to reduce the technical risk associated with moving to Windows Server 2003 by uncovering possible hardware and software compatibility problems.
domain management Specialists
Services certificate expiration management
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, find and protect data about your network infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT documentation, you can save as much as half of the time wasted trying to find critical information about your network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you’re making enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need the instant you need it.
Exchange 2007 Edge Server Consulting
Exchange 2007 Onsite Technical Support
Progent's expert support team can show you how to define and implement an efficient in-place Exchange Server 2007 migration strategy that minimizes productivity disruption, reduces long-term service demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multi-server or multi-location upgrades, Progent offers the experience to finish your project rapidly and economically. Progent's Exchange Server 2007 help, repair, and design offerings include expertise with the integration of outside vendor enhancements of Exchange Server 2007 and the design of unified messaging solutions based on Exchange Server 2007.
An index of content::
SQL Server 2012 AlwaysOn Availability Groups Network Consulting
24-Hour SQL Server 2012 AlwaysOn Failover Cluster Information Technology Consulting
Progent can provide the expertise of certified engineers and seasoned software developers, database administrators, project management experts, Cisco-certified network architects, disaster recovery specialists, and data security consultants to help your business to evaluate the likely advantages of SQL Server 2012 for your business, install test systems at your site or at Progent's lab, design and carry out an efficient migration to SQL Server 2012 from previous versions of SQL Server or from legacy database platforms, and configure an efficient and secure network infrastructure that lets you realize the full business benefit of SQL Server 2012.
Immediate Professional Virtualization
Engineer Virtual Server
With virtual server technology, businesses are able to operate many virtual servers on one actual server. Virtual server technology enables IT organizations to gain all the advantages of server isolation, but without the costs associated with purchasing extra server hardware. Virtual servers are the enabling technology for building private clouds, which offer important benefits such as lowering the costs of hardware, datacenter facilities, and administration while improving data security, system availability, and recoverability. Other important server management technologies are network monitoring software, Windows Server Update Services, and remote server management cards. Progent's certified server management experts can help you with all aspects of server consolidation and management to enable your business to cut costs and conserve time.
CCIE Certified Technology Consulting Catalyst AP Management
Catalyst Wi-Fi 6 AP Configuration Technology Consulting Services
Progent's Cisco-certified Catalyst Wi-Fi 6 WAP experts offer affordable remote and onsite support for Catalyst next-generation Wi-Fi 6 wireless APs.
VMware VDP Backup, Consulting
Mozy Consultant
Progent offers economical online access to engineers with expertise in a broad array of utilities and services that deliver solutions for protecting Windows, Mac, and Linux servers and desktops plus laptops and handhelds. Progent offers expertise for all major backup products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent's consultants can assist your company to implement, enhance, or troubleshoot backup solutions for a variety of architectures including local, remote, cloud, or a mix.
System Center OpsMgr 2012 Engineer
MCSE Expert Certified Remote Technical Support SCOM 2012 Fabric Monitoring
Progent's Microsoft-certified consultants have more than a decade of background planning, implementing, optimizing and fixing System Center Operations Manager environments and offer companies of all sizes advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to watch over your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs according to best practices for tracking network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can provide responsive remote or onsite troubleshooting to assist you to fix serious issues detected by System Center 2012 Operations Manager.
Consult Server Management
Support and Setup Server Virtualization
Server growth wreaks havoc on network budgets and management resources. Server reduction through a virtual architecture promises lower total cost of ownership of servers and faster return on investment, more efficient use of physical computers, simplified operations, increased network uptime, and easier manageability. Common uses for virtual machines are hardware consolidation, low-cost platforms for mission-critical legacy software running on outdated operating systems, and inexpensive isolation of program development or evaluation environments from production systems.
IT Services for Network Service Firms Help and Support
Engineer IT Services for Network Service Firms
Progent's Support Program for IT Service Organizations lets you take advantage of Progent's consulting engineers under your own brand as a seamless extension of your IT services staff.
Consultancy CISA Certified Cybersecurity Audit
Security Audit Consultants
The Certified Information Systems Auditor (CISA) credential is a recognized qualification that indicates expertise in information system security audit and control. Certified by the American National Standards Institute (ANSI), the CISA credential has candidates undergo a comprehensive examination given by the ISACA professional association. Progent can provide the services of a CISA-Premier Cybersecurity audit consultant trained to help companies in the fields of IS audit process, IT governance, network assets and architecture lifecycle, information technology service delivery, protection of data assets, and disaster recovery preparedness.
Live Online Microsoft Access Training Professional
Immediate Learning Live Online Office Word
Progent's webinars provide small businesses the cost savings, convenience, and versatility of virtual seminars plus the proven pedagogic techniques of seasoned instructors who employ advanced technology to reproduce real-time, participatory learning environments. Progent can provide remote education for popular desktop applications including components of Microsoft Office such as Microsoft Excel, Word, Access, and Visio: Dynamics business accounting and management software including MS Dynamics GP (Great Plains); as well as other popular desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Open Now Live Online Office Publisher Training Professional
Network Design Online Office Word Training
Progent's webinars provide small companies the affordability, ease, and versatility of online seminars plus the effective pedagogic methods of expert instructors who employ advanced technology to simulate live, participatory classrooms. Progent can provide remote training for popular desktop applications including elements of Microsoft Office suite such as Excel, Word, Publisher, and Outlook: Dynamics accounting and reporting software including MS Dynamics GP (Great Plains); plus other leading desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Supplemental Service Desk Technical Support Services
Co-managed Help Desk IT Consultants
Progent's Microsoft certified experts provide three service programs to help mid-size and large companies develop a cost-effective and successful internal Computer Support Help Desk. Progent's help desk consulting services include ROI evaluation, process study and improvement, management reporting, education of in-house personnel, and documentation of processes. Progent's Software Selection and Deployment Services help companies sift through the numerous high-quality Help Desk application programs on the market and decide what products might be too costly, lack key functions, or align poorly with your organization's corporate culture. Progent also offers temporary staffing for companies who need to augment their internal Help Desk staff for occasional projects or to substitute for vacationing or incapacitated personnel.
Technical Support Services Dynamics GP
Microsoft Dynamics GP Power BI Consultants
Microsoft Dynamics GP 2010 financial software is a comprehensive business management and analytics platform that unifies information and processes throughout your company, interfaces easily with other solutions, and connects workers, clients and vendors unrestricted by time or place. Created for small to mid-size businesses, Dynamics GP 2010 and MS Dynamics GP Version 10.0 provide capability for accounting, analytics and reporting, project management, inventory and order processing, eCommerce, HRM, customer relationship management, field force automation, manufacturing, retail management, and web-based business services. Progent can show you how to set up and manage a reliable, protected computer and communications environment to support Microsoft Dynamics Great Plains, and can provide expert Great Plains consultants to help your business exploit the full power of Microsoft Dynamics GP 2010.
Helpdesk Sharing Support
Virtual Call Desk Remote Support
Progent's Standard Help Desk Services offer a complete service desk solution that manages all facets of online desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and reporting. Help Desk services are offered at a substantial discount from Progent's normal Level 1 desktop service rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve complex issues.
Microsoft Proxy Server Support and Setup
ISA 2004 Server Help and Support
Progent’s Microsoft certified consultants provide small and medium sized businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers include an advanced application-layer aware firewall that can secure your IT network from attack by outside and internal threats. Forefront TMG and ISA Server perform deep inspection of Internet protocols such as HTTP, which allows these security platforms to detect many attacks that can elude ordinary firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your IT security through experienced planning and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified consultants can assist you to deploy Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or migrate from ISA Server environments to Microsoft Forefront Threat Management Gateway.
CISSP-ISSAP Cybersecurity Technology Professional
CISSP Audit
Progent's CISSP-certified cybersecurity experts can assist businesses of any size with any facet of IT security. Progent can create efficient cybersecurity systems that protect a small business against modern threats or Progent can plan, configure, and monitor a comprehensive security strategy for hybrid networks that support onsite, online, and mobile users sharing network resources spread over multiple physical sites and various clouds.
Firepower Services Network Consultants
Cisco ASA and VMware Network Engineer
Progent's Cisco-certified CCIE network experts can help your company to maintain your existing PIX or ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, configure, optimize, manage and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services
OS X Security Technology Consulting
OS X Security Network Engineer
Progent's CISM-certified security staff can help you protect your Apple Mac environment through professional services such as performing security audits, recovery from virus and worm penetrations, configuring firewalls, integrating safe off-site and mobile access, installing monitoring programs for defense against viruses, spam, and directory harvest attacks, and developing a company-wide security strategy appropriate for the specific goals of your corporate information system.
Support and Setup Apple Mac, Entourage, Exchange
On-site Support Mac unified messaging
Microsoft Exchange and Macintosh workstations can work together efficiently. Progent's Apple and Microsoft premier consultants can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Mac users can collaborate with colleagues who run Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh software can collaborate, allowing Mac users to receive and transmit messages, examine the GAL, copy addresses, synchronize appointments, and invite people to meetings via your Microsoft Exchange account. Progent will verify that your Exchange Server is properly set up and that LDAP and Outlook Web Access are enabled. Progent also offers customized one-on-one Entourage training.
Offsite Workers Network Infrastructure Integration
Teleworker Network Infrastructure Consultant
Progent can assist small and mid-size businesses to plan, deploy and troubleshoot the infrastructure required for teleworkers.
Network Consulting System Center 2012 Operations Manager
Support Services System Center 2012 Operations Manager
Progent's Microsoft-certified consultants have more than a decade of background planning, implementing, optimizing and troubleshooting Microsoft SCOM environments and offer companies of all sizes expert remote or on-premises consulting services for SCOM 2012. Progent can help you to design a topology for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs according to industry best practices for monitoring network infrastructure and Microsoft and third-party apps and services. In addition, Progent can provide fast remote or onsite troubleshooting to help you to remediate critical issues uncovered by System Center 2012 Operations Manager.
Consulting Offsite Managed Backup and Recovery Services
Cloud Backup Security Network Consultants
ProSight Data Protection Services provide small and mid-sized organizations an affordable and fully managed service for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates and monitors your backup activities and enables rapid restoration of critical data, applications and virtual machines that have become lost or corrupted due to component failures, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR specialists can provide world-class support to set up ProSight DPS to be compliant with government and industry regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, when needed, can assist you to recover your critical information.
24-7 Specialist Private Cloud Integration
Private Clouds for Small Businesses Consulting Services
Progent’s private cloud hosting service allows small and midsize organizations to run mission-critical applications such as Microsoft SQL and Exchange from a secure Tier III data center facility on fault-tolerant hardware with geographically separate data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for automatic backup and restore. Smaller organizations can use Progent’s private cloud hosting service to eliminate large investments in the purchase, upkeep, and operation of computer hardware and data center facilities while achieving the highest levels of system availability and security.
ProSight Virtual Machine Hosting Professionals
Professional ProSight Virtual Machine Hosting
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small company's production servers in an environment that gives the highest degree of availability and expandability and is in addition easy to move to any data center. ProSight Virtual Hosting options are built on proven virtualization techniques that enable small businesses with mixed- platform IT systems to economize significantly on the expense of capital investments, system support, and network management while achieving world-class fault tolerance and an unmatched level of vendor flexibility.
MS SQL Server Programming Company
SQL Server Replication Professional
SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the rapid creation of a new generation of high-end programs that can provide your business a significant competitive advantage. Microsoft SQL Server 2000 features built-in support for XML and the ability to communicate across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft integration, assures you success in planning, installing and supporting Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET environment.
Consultant Services NetApp MetroCluster Switchover
NetApp MetroCluster Troubleshooting Consultancy
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering with synchronous replication to deliver rapid, zero data loss disaster recovery (DR) between sites located as far as 185 miles (300km) away from one another. Progent's team of veteran network consultants can help your business to design, deploy, manage, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that meets your functional requirements and budget. Progent can ensure you adhere to best practices for installing your MetroCluster solution by delivering guidance with tasks such as assigning disk pools and shelf IDs, arranging plexes layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your peered clusters, and verifying your disaster recovery solution to verify adherence with information assurance standards and regulatory mandates.
Small Business Computer Consulting Firms Microsoft Sharepoint Server 2019
Microsoft Windows Server 2008 R2 Computer Consultancy Group
Progent's Microsoft-certified experts can provide network help and IT consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent’s support team can show you how to design, deploy, maintain and administer the entire family of Windows .NET Servers including SQL Server, Microsoft ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
GIAC Security and Compliance Check Services
GIAC Security and Compliance Test Consultants
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of computer security experts. GIAC accreditations are acknowledged by businesses and institutions around the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer help with any of the security disciplines covered under GIAC certification such as evaluating network vulnerability, event management and response, intrusion detection, web application security and security information and event management (SIEM) solutions.
Open Now Anti-Virus Technical Support Services
Emergency Help and Support Anti-Virus
Email Guard from Postini offers constantly upgraded spam and virus blocking, data filtering, and security from email-based DHA attacks and DSA attacks. Progent is a Postini partner and service specialist. If your company is too small to purchase for a regular Postini license, you can still have access to Postini’s Perimeter Management services via Progent’s E-Mail Guard antispam and antivirus aggregation program. Progent’s expert e-mail protection consultants can show you how to develop an email safety plan that includes spam filtering and anti-virus products and policies.
Microsoft Experts Services Lync Server 2013 security
Lync Server 2013 disaster recovery Professionals
Microsoft Lync Server 2010 provides IM, Real Presence, voice/video conferencing, desktop sharing, and both IP-based and public switched telephone network (PSTN) telephony. Microsoft Lync 2010 can enhance the capability of Exchange, SharePoint and Office or Office 365 and simplify administration through integration with Windows AD. Lync 2010 can also reduce capital and operational costs by eliminating Voice-over-IP hardware and subscription fees, PBX systems, or conventional teleconferencing solutions. Progent's certified IM and Presence consultants can provide online and onsite support services to assist you to maintain and repair your current Lync 2010 deployment or evaluate the benefits of migrating from Lync to Skype for Business, which is Microsoft's new release of the product. Progent can also help you to design and carry out an efficient Skype for Business migration.
CRISC Certified Cybersecurity On-site Support
Online Troubleshooting CRISC Certified Cybersecurity
Progent's disaster recovery planning and business continuity engineers can show you how to create a disaster recovery plan in case of an IT system catastrophe. Progent can show you how to define a complete disaster recovery strategy that incorporates scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified professionals can also help you build an affordable, fault-tolerant network architecture that takes into account availability issues covering a broad range of infrastructure technologies and procedures.
Computer Network Consultants Developing Phase: Pilots
Stabilizing Phase: Design Tuning System Consulting Services
When conducting consulting tasks for enterprise clients, Progent follows a structured methodology driven by defined milestones so as to meet budgetary, timing and engineering goals while reducing productivity disruption. Progent's Enterprise Services Methodology utilizes industry project management procedures derived from the best practices defined by the Microsoft MSF methodology which specifies requirements definition, architecture proposals, pilots, design adjustments, and expert implementation. All facets are recorded to make available a comprehensive description of technical services performed and to assist in downstream network support.
Technology Consulting Windows Emulation for macOS
Remote Desktop Connection for Apple Mac Integration Services
For companies that have a combination of Apple Mac and Microsoft Windows computers, there exist two popular alternatives for running Windows-only software on a Mac: remote access to a physical Windows PC or local emulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection for Apple Mac enables you to attach an Apple Mac to a networked Microsoft Windows-powered computer to run Microsoft Windows applications and share network resources. Virtual PC for Apple Mac emulates Windows on a Mac computer so that you can run Microsoft Windows applications locally. Progent's macOS and Mac OS X technology support experts can help your organization to manage these solutions for using Windows programs on your Apple Macs and can also help you to assess and install third-party products for Microsoft Windows platform emulation.
Remote Support Services Microsoft SQL Server 2014
Microsoft SQL Server 2017 Outsourcing
Progent’s Microsoft certified professionals can provide small and mid-sized companies advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that enables the rapid development of enterprise-class business programs that offer your company a competitive edge. SQL Server provides built-in support for XML and can query over the Internet and outside the corporate firewall. In addition to providing consulting, maintenance and troubleshooting services, Progent’s SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your information network. Progent can also help you migrate from earlier versions of SQL Server to Microsoft SQL Server 2005.
MySQL and Windows Consultant Services
Consulting Services Oracle database administration
Progent offers affordable remote access to an Oracle MySQL DBA or software developer and can assist organizations of any size to configure and support MySQL in a dependable network environment that provides advanced speed, expandability, and protection. Progent also has experience helping businesses migrate applications from an Oracle environment to MySQL.
UNIX with Windows Technology Consulting Services
Best Windows, UNIX, Solaris Online Help
If your company is producing UNIX or Linux software on a network that includes Microsoft Windows-based processors, desktops, and office productivity products, Progent offers comprehensive IT outsourcing that allows you to focus on your area of strategic expertise without the constant distraction of managing your company information system. Through the use of automated network monitoring and by providing remote and in-person assistance as your company needs it, Progent represents an affordable solution for managing an IT system that features high dependability, security, and efficiency. Progent's developer support offerings include full-service it outsourcing, virtual server infrastructure, remote and on-site service and repair, proactive network monitoring services, and Helpdesk support.
Microsoft Operations Manager Remote Troubleshooting
Top Quality Monitoring and Reporting IT Services
Small to mid-sized companies can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and also have quick access to Progent’s Microsoft certified IT support professionals. With Progent's affordably priced IT service programs, mid-size businesses can choose a basic co-sourcing package based on Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent offers expertise in Microsoft Operations Manager to offer small business networks world-class availability, protection and performance.
SQL Server 2016 OLTP Remote Support Services
SQL Server 2016 AlwaysOn Availability Groups Remote Technical Support
Microsoft SQL Server 2016 offers significant improvements in speed, capacity, data security, high-availability, mobile computing integration, plus integrated business intelligence. Innovations include PolyBase for handling SQL and NoSQ databases simultaneously for data warehousing, Jason support, Always Encrypted mode, Mobile Reports, and centralized management of on-premises and cloud-based resources. Progent's Microsoft-certified consulting team can provide remote and on-premises expertise to assist businesses of all sizes to implement, administer or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft technologies including Windows Server, Exchange, SharePoint, Dynamics GP, Skype for Business, and SCOM.
After Hours Professionals System Center MOM
Monitoring and Reporting Remote Technical Support
Progent's Microsoft-certified consultants have more than 10 years of experience designing, implementing, optimizing and fixing SCOM environments and offer companies of any size advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs based on industry best practices for tracking network infrastructure and Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive remote or on-premises technical support to assist you to fix critical issues detected by System Center 2012 Operations Manager.
Providers Small Business
Network Setup Small Business
Progent's Microsoft and Cisco premier computer engineers offer advanced help with a wide array of products and technologies and can deliver that expertise online anywhere in the U.S. or onsite in select cities across the United States and anywhere in . Progent offers remote support for networks powered by Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that incorporate a mix of Microsoft and UNIX/Linux platforms. Progent also offers the expertise of Cisco CCIE network specialists for complex connectivity problems, plus the assistance of CISSP-accredited security consultants to handle high-level security planning and troubleshooting. Progent has delivered remote network support to businesses in all 50 states in the United States.
ISA Server Professionals
ISA Server Support and Setup
Progent's Microsoft-certified ISA Server 2004 consulting experts have long backgrounds with Internet Security and Acceleration Server developing ISA Server-based security installations for IT networks with multiple sites, mobile workers, and mission-critical web applications. Progent's ISA Firewall experts can assist your company in designing and implementing a configuration of ISA 2000 Server or ISA 2004 Server that supports your information security requirements without overly limiting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later versions of Internet Security and Acceleration Server.
Windows 2016 Troubleshooting
Windows Server 2008 Consultants
The sophistication and connectivity demands of Microsoft Windows Servers requires an IT consulting firm with hands-on experience and in-depth knowledge in designing and building cohesive, end-to-end network technology systems. The experience of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your business objectives. Progent’s IT support can help you with designing, installing, administering, and supporting Windows Server systems that maximize the business value of your computer system. Progent’s consultants can assist you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP and other desktop clients.
Computer Consultancy Firm Microsoft Windows 7 Upgrade
Technical Consultant Windows 7 Help Desk
Progent's certified engineers can provide remote and onsite support services to assist you to manage, support, and troubleshoot computers powered by Microsoft Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, security and compliance, backup and restore, online access, mobile device integration, Wi-Fi configuration, and 24x7 network monitoring and alerts.
Microsoft Exchange Server 2007 Online Consulting
Exchange 2013 Professionals
Progent's Microsoft-certified consultants have 20 years of background planning, integrating, and supporting email solutions for clients in the and across the U.S. Progent provides affordable Microsoft Exchange Servers consulting services to make sure that your email system features protection, service continuity, easy connectivity for off-site and wireless users, time-saving management tools, and productive integration with telephony. Progent offers consulting and support services for Exchange 2016, Exchange 2013, Exchange 2010, Microsoft Exchange 2007, Microsoft Exchange 2003 Server, and MS Exchange 2000. Progent can also assist small or medium businesses to upgrade to Exchange 2016 or Exchange 2013 Server.
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