Progentís Disaster Recovery/Business Continuity consultants have extensive experience assisting small businesses to minimize system downtime by offering cost-effective online consulting support for disaster recovery/business continuity planning, high-availability IT architecture, backup/restore systems, and transparent maintenance. Progentís business continuity experts can help your company to develop and validate a sensible business continuity plan that aligns with your business goals and budget. Progentís disaster recovery specialists can assist you to architect, deploy, and maintain resilient technologies including non-stop Internet access, virtualization, fail-over clustering, network load balancing, continual online backup, and multi-location data centers.
Progent's Microsoft-certified Windows Server 2000 experts can provide computer support and information technology consulting services for the entire line of Microsoft .NET Enterprise Servers, Windows Server 2000, and Windows Server 2003. Progent's Microsoft Windows 2000 Server integration, update, and troubleshooting services include system design, installation, project management, local and off-site technical support, Call Center outsourcing, professional security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Progent's engineers can provide a range of IT outsourcing and co-sourcing services to help organizations of any size to install, administer, and troubleshoot networks that include workstations, laptops, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprise customers, Progent's experienced project managers can assist to set up testing labs to evaluate Windows 8.1 and plan and manage Windows 8.1 deployment projects based on industry best practices.
Microsoft allows you to create transparent hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have specific mailboxes hosted at your on-premises datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can help your organization with any phase of planning, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can provide as-needed support to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is successfully completed on time and within budget.
Microsoft SQL Server 2005 offers powerful, standardized tools to IT experts as well as to network users, reducing the complexity of creating, integrating, administering, and accessing enterprise information and database applications in environments ranging from mobile devices to corporate information systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require a network consulting firm with hands-on experience and wide knowledge in planning and building data-driven, end-to-end business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
Progent's Office Word and Office 365 Word experts offer a broad selection of economical remote support services to assist you to maintain your existing Microsoft Word environment or assist you to move to a current release of Office Word. Services available from Progent's Word experts include VBA software development, isolating and fixing compatibility problems between different versions of Office Word, integrating Word with different Microsoft Office apps like Excel and Outlook or with third-party platforms and add-ons,infrastructure optimization for dependable. reliable cloud connectivity, security and compliance support, smart phone integration, and remote training classes customized for individuals or groups.
Microsoft Windows Enterprise Directory demands significant field experience to configure efficiently across an enterprise. Progentís Microsoft Certified consultants are experts in planning, integrating, and supporting complex Microsoft Enterprise Active Directory installations. Progentís fields of proven competence with Windows Active Directory include replication issues, multi-domain partition configurations, repair of corrupted AD objects, dealing with legacy beta software configuration objects in online Active Directory systems, and fixing unsuccessful configurations of Active Directory and AD-associated programs.
Exchange Server 2013 incorporates significant improvements to the capabilities of Microsoft Exchange Server 2010 and introduces important innovations plus a revamped architecture. These enhancements affect vital IT areas like manageability, high availability (HA), compliance, operational costs, teamwork, extensibility, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting experts can help you evaluate the possible advantages of upgrading to Microsoft Exchange Server 2013, create an efficient test and deployment plan, and educate your IT staff to maintain your Exchange Server 2013 solution. Progent also offers affordable online consulting and support and management for Microsoft Exchange Server 2013.
Progent can provide the expertise of RIM BlackBerry-premier consultants who can help small companies to design, administer, and repair BlackBerry technology economically and successfully, doing away with the need for an in-house BlackBerry specialist and reducing the cost and distraction of supporting a mobile wireless workforce. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-premier consultants, Cisco CCIE engineers, and CISSP and GIAC-certified security engineers. This breadth of knowledge, combined with Progent's proven remote support model, provides small businesses an efficient option for incorporating BlackBerry devices and software productively into their information network.
Small to mid-sized companies can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and also have fast access to Progentís Microsoft Certified IT support experts. With Progent's economically priced IT support packages, small organizations can select a basic System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent offers expertise in Operations Manager 2007 to offer small business information systems enterprise-class availability, protection, and productivity.
ProSight Data Protection Services offer small and medium-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery. Available at a low monthly rate, ProSight DPS automates your backup activities and allows rapid restoration of vital data, apps and VMs that have become lost or corrupted due to hardware breakdowns, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or to both. Progent's disaster recovery consultants can deliver advanced expertise to configure ProSight Data Protection Services to to comply with regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever necessary, can assist you to recover your business-critical data.
Progent can provide remote and on premises consulting to assist your organization with any phase of BI reporting ranging from debugging or modernizing reports to planning and implementing an advanced business intelligence environment. Progent's management reporting consultants can help you to support your current BI system, assist you to migrate reports and databases from a discontinued reporting platform to a current solution, and deliver custom online mentoring tailored to your specific requirements. Progentís business reporting and analytics professionals can provide experience in the leading BI reporting tools including Microsoft's SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot and Power View, and Report Builder.
Progentís IT outsourcing packages offer budget-friendly network consulting for small businesses. Whether it includes planning system architecture, creating an internal Help Desk or outsourcing a one, rolling out an updated email system, monitoring your system, or creating a web-based eCommerce solution, outsourcing your network technical services can reduce expenses and minimize uncertainties, allowing network support budgets to increase in a more linear and controlled fashion than is feasible by assembling a large, all-purpose internal network support staff. Progentís Outsourcing White Paper and flyers show how Progent can enable you to create a secure and robust network architecture for your vital applications based on Microsoft Windows including Office XP, Microsoft Office 2003, and Office 2000.
Before Progentís Microsoft Operations Manager solution, network problems were handled reactively, once workers complained about them. With the benefit of proactive, computer generated alerts and trend analyses created by MOM, Progent can now address network issues before they becomes serious enough to impact network availability. Because of Microsoft Operations Manager, Progent can deal with looming problems before clients are aware that the problems exist. Progent has expertise with MOM 2005 and Microsoft Operations Manager 2000 to offer small company networks enterprise-class service continuity, safety and productivity.
Progent's Microsoft-certified consultants have more than 10 years of background planning, deploying, enhancing and fixing System Center Operations Manager solutions and offer companies of any size advanced online or on-premises consulting support for SCOM 2012. Progent can assist you to plan a topology for SCOM 2012 servers that provides the performance and availability needed to monitor your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to install and customize System Center 2012 Operations Manager management packs according to industry best practices for tracking network fabric and both Microsoft and third-party apps and services. In addition, Progent can provide fast online or on-premises troubleshooting to help you to remediate serious issues detected by SCOM 2012.
Progent can provide a variety of affordable online and onsite consulting services to assist you to install, manage, and debug workstations and handhelds powered by Microsoft Windows, macOS/OS X, Apple iOS, Android, or Linux.
Progent's Microsoft-authorized experts can help you evaluate the economic case for implementing Microsoft SharePoint 2007, consult with you on the most appropriate edition of Microsoft SharePoint for your application, offer setup and deployment services, assist you to install Microsoft SQL Server as a back-end DBM, optimize your network integrity, integrate your standard and custom application programs to work with SharePoint 2007, develop a company-wide security plan that includes portal technology, and deliver troubleshooting and Help Desk services.
Progent uses an enterprise-class support reporting system that stores and formats complete documentation for all billed support activities. Unlike many freelance consultants or small service firms who offer scant documentation or specifics of services performed, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the support documentation sent by every consultant to every customer. The discipline of documenting and archiving support records results in more effective service and eliminates a slew of typical misfortunes such as when a service customer is effectively held captive to a consultant who refuses to let go of vital service information.
Remote continuous network monitoring, automated alerts, and actionable analytical reporting are vital to maintaining the proper operation of your IT system and avoiding preventable and expensive downtime. Remote Monitoring and Management (RMM) technology has progressed so far that businesses of any size can afford a level of network stability that was previously reserved for enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options available as low-cost services designed to assist your company to identify and resolve a an array of network problems before they get big enough to disrupt productivity.
Progent's Microsoft-certified consultants can provide remote or in-person support to assist companies of all sizes to plan, implement, manage, and repair a backup/restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from older releases of SCDPM or from a different backup/recovery system, and Progent can optimize your Data Protection Manager implementation for onsite, cloud-based, or hybrid datacenters. Progent can provide as-needed support for fixing particularly challenging problems, or comprehensive project management support. Progent's consultants can also help you to incorporate Data Protection Manager into an enterprise-class disaster recovery plan.
Progent's Cisco-certified wireless technology experts can help organizations to deploy, administer, and debug Cisco wireless devices including Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Windows Enterprise Directory requires significant practical experience to configure efficiently across a large corporation. Progentís Microsoft Certified consultants are skilled in designing, integrating, and troubleshooting complex Enterprise AD installations. Progentís areas of expertise with Windows Server Active Directory include replication issues, multi-domain partition design, correcting corrupted Active Directory objects, cleaning up legacy beta version configuration objects in production AD environments, and repair of failed installations of Active Directory and Active Directory-integrated programs.
Progent's UNIX platform consulting experts offer small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your organization contact with UNIX experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad array of experience offers you an easy single consulting firm to help you create and maintain a protected and reliable cross-platform connectivity and communications environment that supports UNIX and Microsoft interoperability by combining Microsoft Windows with popular versions of UNIX including Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux variations including RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Progent offers the services of a CRISC-certified risk management expert to assist you to design and implement an enterprise risk management (ERM) solution following leading practices promoted by CRISC and geared to match your organization's risk appetite, business objectives, and IT budget.
Lync 2010 provides IM, Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network voice communication. Microsoft Lync Server 2010 can extend the functionality of Exchange Server, SharePoint Server and Office desktop or cloud-based Office 365 and streamlines administration through integration with Active Directory. Lync can also reduce capital and operational costs by doing away with VoIP equipment and subscription services, PBX systems, or conventional video conferencing solutions. Progent's Microsoft-certified IM and Presence experts can provide remote and onsite support to assist your company to manage and troubleshoot your current Lync Server 2010 environment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product. Progent can also help your organization to plan and carry out an efficient Skype for Business upgrade.
Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have some mailboxes located at your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can assist you with any facet of designing, implementing and troubleshooting your hybrid Office 365 network. Progent's Exchange consultants can provide as-needed expertise to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is completed on time and within budget.
The experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 11 years of work in Microsoft integration, ensures you success in selecting the version and set up of Windows 2003 Server that matches most closely with your company's strategy. Progent can also assist you with planning, deploying, administering and supporting sophisticated IT solutions based on Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 Server or Windows NT.
Progent offers small organizations two ultra-affordable security inventory packages that provide, for a preset fee, remotely managed inventory scans of your security profile which are evaluated by professional information security specialists who assess the data collected by the scan, present objective summaries of your current network security, and make suggestions for enhancements. Progent offers two non-overlapping network security inventory packages for external and internal scanning that are priced to fit the budgets of small companies while offering enterprise-quality evaluations of your network's vulnerability to attack.
Progent is convinced that a carefully architected and implemented network can be a pivotal piece for enabling any company's growth, and we apply this belief in our own system environment. We have created a fault-tolerant virtual office infrastructure that enables Progent's staff consultants and certified contractors to offer fast and efficient service, collaborate closely on complex projects, and gain from career and private maturity by being a member of an exciting business culture of personal drive and freedom.
Progentís Wireless Site Survey helps you to plan and implement a WiFi LAN customized for your facilities, offering you a wireless solution that has the coverage, performance, load-handling capability, QoS, security, and roaming capability your company needs. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more comprehensive on-premises service.
Small to mid-sized businesses can now get all the benefits of Operations Manager 2007 and also have quick access to Progentís Microsoft certified IT consulting professionals. With Progent's economically priced IT service packages, mid-size businesses can choose a simple co-sourcing package based on Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in Operations Manager to offer small business information systems world-class availability, protection and productivity.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience developing corporate security solutions for information systems with many locations, remote workers, and line-of-business web-based applications. A Progent ISA Server consultant is ready to help your small business plan and implement an installation of ISA Server 2004 that supports your information protection needs without restricting your productivity.
Progent offers rapid online access to Cisco-certified CCIE network infrastructure consultants. Progent's CCIE consultants can link to your environment using powerful remote support utilities to provide fast and economical analysis and remediation of critical network issues.
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size organization's production servers in an environment that gives the maximum degree of dependability and expandability and is in addition simple to move to any data center. ProSight Virtual Hosting services are based on mature virtualization techniques that enable small and midsize companies with multi- platform environments to economize dramatically on the costs of capital investments, system maintenance, and IT administration while benefiting from enterprise-class reliability and an unmatched level of vendor flexibility.
Progent offers onsite training designed for people who want to expand their understanding of the Apple macOS and OS X platform, Apple Mac computers, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one online training for Mac application software.
Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to design and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid model. Windows Server 2019 offers significant enhancements in capacity, speed, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and container support.
Progent is one of the most experienced IT support companies for designing email solutions based on Microsoft Exchange 2000 Server. Progent specializes in helping small businesses get all the advantages of Microsoft Exchange Server 2000 for common situations such as updating from Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and outsourcing your Exchange 2000 management.
Cisco Unified Communications Manager, originally known as CallManager, is the heart of Cisco's collaboration portfolio. CUCM and Cisco Unified CM Express (CME) offer a modern IP-PBX by integrating closely with unified messaging apps that include Cisco Unified CM IM and Presence Service, Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent's CCIE-certified consultants offer efficient and budget-friendly online and on-premises support to help organizations of any size to create and administer Unified CM ecosystems by providing Unified Communications Manager integration and technical support services that deliver optimum business value. Progent's consultants can help with any facet of Unified Communications Manager setup and troubleshooting in areas such as integrating Voice over IP phones and Video phones, designing dial plans, configuring SIP trunking and PSTN calling, installing ISR G2 routers with CUBE VoIP networking support, designing UCS server clustering solutions for high availability, capacity planning, and integration with Exchange Server and Skype for Business.
Windows 10 Compatibility Testing Professional Services
Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds developing corporate security designs for information systems with multiple sites, mobile workers, and line-of-business eCommerce applications. A Progent ISA Server consultant is ready to help your small or mid-size business design and deploy an installation of Microsoft ISA Server 2004 that meets your information protection needs without limiting your productivity.
Progent is one of the most qualified information technology support companies for creating e-mail solutions powered by Exchange 2000. Progent specializes in helping small businesses derive all the advantages of Exchange 2000 for common situations such as upgrading from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and using managed services for your Exchange 2000 Server administration.
Progent's ProSight Email Guard uses the technology of top information security vendors to provide centralized control and world-class security for your inbound and outbound email. The hybrid architecture of Email Guard integrates cloud-based filtering with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This decreases your exposure to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a deeper level of analysis for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays within your security perimeter.
Progent's certified wireless networking consulting experts can help businesses of any size to plan, implement, administer and troubleshoot Cisco Aironet wireless access point environments to achieve the throughput, range, density, expandability, security and ease of management needed for seamless access between Wi-Fi and wired networks. Progent offers affordable remote and onsite consulting services for both legacy and new-generation 802.11ac Aironet access points and Progent can help you plan and manage wireless solutions that include indoor and outdoor Aironet access points.
Progent's Microsoft certified consultants can show you how to design and implement an efficient in-place Microsoft Exchange 2007 upgrade strategy that avoids network disruption, reduces ongoing service requirements, and makes your Exchange Server 2007 easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the experience to complete your move quickly and affordably. Progent's Microsoft Exchange Server 2007 support, repair, and consulting offerings include expertise with the integration of third-party add-ons to Exchange Server 2007 that are best aligned to your business goals.
Exchange Server 2013 includes major improvements to the capabilities of Microsoft Exchange 2010 and introduces important new features plus a revamped structure. These enhancements favorably impact vital areas such as ease of administration, availability, security and compliance, operational costs, teamwork, expandability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the possible business benefits of migrating to Exchange 2013, design a cost-effective test and rollout plan, and train your IT team to maintain your Exchange Server 2013 solution. Progent can also provide ongoing online support and management for Microsoft Exchange Server 2013.
Progent can provide the support of RIM BlackBerry-premier engineers who can assist small organizations to design, manage, and repair BlackBerry technology affordably and successfully, eliminating the need for an in-house BlackBerry expert and minimizing the expense and hassle of supporting a mobile wireless workgroup. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-expert experts, Cisco CCIE-certified engineers, and CISA and GIAC-certified security engineers. This breadth of knowledge, in conjunction with Progent's proven online support model, offers small and mid-size businesses an efficient option for integrating BlackBerry devices and software seamlessly into their IT system.
Progent's webinar training classes provide small businesses the cost savings, convenience, and flexibility of online seminars plus the effective training methods of expert teachers who utilize sophisticated technology to emulate real-time, participatory learning environments. Progent can provide webinar training for key desktop software including elements of Microsoft Office suite such as Microsoft Excel, Word, PowerPoint, and Outlook: Microsoft Dynamics accounting and reporting software such as Microsoft Dynamics GP; as well as additional leading desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Progent's pricing policy is to charge for online service and on-site visits per minute. As a result, you owe exclusively for delivered services. Progent does not impose a higher rate for off-hours or urgent service, and inside California or in regions where Progent provides on-site support, Progent does not bill for travel time except for urgent calls where on-site work is less than 4 hours. Also, Progent applies no startup fee and requires no monthly commitment for support services provided during regular working hours. Many support firms demand substantial minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates big invoices for quick fixes so you won't be tempted to permit minor problems to fester.