Computer Help for Small Companies
Microsoft Windows 10 Upgrade and Integration Services
Additional Topics of Interest
Office 365 Gmail migration On-site Technical Support
Hybrid Office 365 integration Support and Integration
Microsoft has made a strong effort to enable transparent hybrid networks that combine Office 365 Exchange Online and on-premises Exchange systems. This allows you to have certain Exchange mailboxes hosted on your physical datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consultants can assist your organization with any facet of designing, integrating and troubleshooting your hybrid Office 365 solution. Progent's Exchange specialists can deliver occasional expertise to help you through stubborn technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is completed on time and within budget.
Teleworkers Cloud Integration Network Engineer
At Home Workforce Cloud Integration Technology Consulting Services
Progent can assist small and medium-size businesses to provision their offsite workers with transparent integration with cloud resources.
Windows SharePoint Services Setup and Support
SharePoint Network Engineer
Progent’s Microsoft-certified experts can provide small and midsize businesses computer consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, groups and information. SharePoint Portal Server provides a common spot for your workers or customers to connect to, manage, share and manipulate useful information, files, and applications and to communicate with other people. It enables faster and better decisions, more efficient access across teams and more economical business practices. The primary objective of SharePoint Server is to bring together, in a productive way, all of the many sources of knowledge accessible within and outside a business network. Windows SharePoint Services connect employees, customers, workgroups and projects with the information they’ve created in a way that makes data convenient to locate, download and re-use.
64-bit Server Integration
64-bit Server Consultant
Progent’s Microsoft-premier engineers can assist your organization to enhance your servers or desktops from 32 bits to 64 bits. Progent can help you to calculate the costs and advantages of upgrading to 64-bit processing, plan an efficient migration strategy that reduces business disruptions, and provide economical, expert online help to aid your organization to configure 64-bit software and applications on your current hardware.
Technology Professional VMware vRealize Orchestrator vRO
VMware Technical Consultant
Progent offers the assistance of a certified VMware VCDX expert to help your organization design, configure, administer and troubleshoot VMware vSphere-based virtualization solution for local datacenters, cloud environments, or hybrid deployments. Progent offers world-class knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent has in-depth understanding of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator and vCloud used for managing private and hybrid cloud environments that deliver maximum uptime, data security, and application mobility.
Building-to-building Wireless Specialists
Small Business Wireless IT Services
Progent’s wireless engineers can help small companies design, select, evaluate, install and support protected building-to-building wireless bridging products that integrate seamlessly into your existing network while providing a level of security that equals or exceeds wireline connections. Progent offers experience in wireless network products from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can show you how to select and install the wireless connectivity solutions that match your business requirements.
Microsoft Outlook for Mac Remote Consulting
Support Outsourcing Outlook Mac
Exchange Servers and Macintosh computers can work together efficiently. Progent's Apple and Microsoft premier experts can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to work closely with colleagues who run Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh software can collaborate, enabling Mac users to receive and send email, search the Exchange global address list, import addresses, sync up appointments, and invite people to conferences with your Exchange account. Progent will make sure that your Exchange Server is appropriately configured and that LDAP and Outlook Web connectivity are enabled. Progent also offers specialized one-on-one Entourage education.
ProSight Enhanced Security Protection Consulting
Citrix XenServer Security Computer Consultants
Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer security for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device management, and web filtering through leading-edge technologies packaged within one agent managed from a unified console. Progent's data protection and virtualization experts can assist your business to plan and configure a ProSight ESP deployment that meets your organization's unique requirements and that helps you achieve and demonstrate compliance with legal and industry information protection standards. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require urgent attention. Progent can also assist your company to install and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack like ransomware.
Les Kent has a 35-year history of effective network integration, business administration, marketing, and operations. He has demonstrated a talent for developing sophisticated information technology solutions while working as a network designer, software developer, project manager, implementation expert, and troubleshooter for small companies, start-ups, and major enterprises.
Windows Hyper-V 2016 Management Onsite Technical Support
Technical Support Windows Server Hyper-V 2016 Security and Compliance
Windows Hyper-V 2016 utilizes key technologies initially developed for and refined on Azure, one of the world's biggest public clouds. This pedigree dramatically improves the suitability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by improving data security, uptime, scale, manageability, reliability and recoverability. Progent’s Microsoft-certified consulting team can help you to evaluate the advantages of Hyper-V 2016 for your organization, set up pilot environments to verify the ability of Hyper-V 2016 to run your vital applications, design an efficient network topology for a cloud-based or hybrid installation, create and carry out a non-disruptive migration plan, train your IT administration and technical support staff, and provide ongoing consulting and troubleshooting support to make sure that your Hyper-V 2016 solution gives you maximum business benefit.
Engineers Dynamics GP eConnect
Immediate Professionals Dynamics GP VBA
Progent's seasoned application designers and programmers can help your company to create customizations to Microsoft GP/Great Plains that support the unique requirement of your organization while retaining the advantages of seamless Windows integration and connectivity. Progent can also offer expertise with a variety of development technologies that can be utilized to create user-interface and data integrations with Microsoft GP. These integration tools include Microsoft Dexterity, Modifier with VBA, Visual Studio for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
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Cisco Certified Expert GIAC Information Assurance Network Intrusion Penetration Testing
Security Information and Event Management Services
GIAC was founded in 1999 to validate the skill of information technology security professionals. GIAC accreditations are recognized by businesses and government organizations all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists can provide help with any of the security disciplines covered under GIAC certification such as auditing network vulnerability, incident handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
Offsite Workforce Video Conferencing Onsite Technical Support
Emergency Online Support Services At Home Workers Video Conferencing
Progent can assist small and medium-size businesses to implement and debug teleconferencing applications to enable their at-home workers to communicate efficiently with colleagues and clients.
Windows Server 2012 R2 Security Setup and Support
Urgent Support and Setup Windows Server 2012R2 Security
Progent's certified professionals can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and rollout strategies, tune your infrastructure for local, multi-site, cloud-based, and hybrid environments, train your IT management team, develop a corporate-wide security plan, streamline IT management, assist with creating applications, and generate and validate a DR/BC plan.
Urgent Chief Information Officer Support and Help
CIO Consultant Services
Progent offers the part-time assistance of a veteran CIO who can provide a broad perspective to help your company pick and maintain IT solutions to meet your current needs and that can serve as a firm foundation for your future growth. Progent's temporary CIO consulting services offer economic leverage to organizations trying to optimize the impact of their IT investment but who are unable or unwilling to add one more executive-level manager to their full-time staff. Since Progent is vendor-neutral, with a large team of consultants certified to support all major operating systems and connectivity technologies plus a broad selection and business applications, Progent is in a unique situation to offer unbiased advice as well as expert technical support for developing information solutions that fit the particular requirements of your business.
Mac Online Technical Support Specialists
macOS Remote Consultancy
Progent offers nationwide online technical support and consulting services for companies that operate Apple Mac OS X networks or whose information systems feature a mix of Apple macOS and OS X with Microsoft products. Progent's consultants can provide macOS and Mac OS X users a variety of services such as desktop support, upgrading to the current version of Mac OS X from legacy versions of macOS and Mac OS X, plus expertise with macOS and Mac OS X application software. Progent can also help you with Apple iPhone and iPad integration and management, or moving to iCloud services. Online IT help provides maximum leverage for your information technology dollar by protecting client productivity and shortening the time charged for network analysis and repair. Advanced remote access tools and skilled technicians and engineers combine to enable Progent to solve the majority of IT problems without wasting time and money by going to your location. In the vast majority of situations your network issues can be remediated over the phone or through a mix of phone support and remote access. Progent can make available Cisco CCIE network engineers and CISSP certified security professionals to assist you with the most difficult system problems.
System Center 2016 Amazon AWS Integration Remote Consulting
System Center 2016 Azure Integration Remote Troubleshooting
Progent's Microsoft-certified consultants have over a decade of background designing, implementing, enhancing and fixing System Center Operations Manager environments and can provide companies of any size advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to design an architecture for SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your datacenter effectively, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent can also help you to install and customize SCOM 2012 management packs according to best practices for monitoring network fabric and Microsoft and third-party apps and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to help you to fix critical problems detected by Microsoft SCOM 2012.
24/7/365 64-bit Computing Engineers
Microsoft Engineer 64-bit Processing
Progent's Microsoft-certified consultants can help you design, document, carry out, administer, and troubleshoot a system-wide migration to 64-bit server and client operating systems and applications. Progent can help you test your 64-bit environment to verify that it supports all of the key 32-bit programs which you want to retain plus the latest 64-bit versions of applications you wish to run.
Microsoft Consult UNIX, Windows
UNIX, Windows Professional
Progent can assist your company to plan and execute an efficient transition from a UNIX-powered IT system to a network powered by Windows and capable of supporting Microsoft's powerful office productivity products, business applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and application specialists can help you guard your information and minimize productivity discontinuity by designing an efficient migration plan that preserves your current investments in UNIX software and technology. UNIX-to-Windows migration support expertise available from Progent include analysis of current infrastructure, migration strategy and validation, Microsoft Exchange migration expertise, information and application software migration, and server and storage transition and consolidation.
Technical Support Services Part-Time CIO
Part-Time CIO Configuration
Progent can provide the part-time assistance of a veteran CIO who can provide strategic direction to assist your company pick and maintain IT technology appropriate for your present needs and that can serve as a solid basis for your growth. Progent's part-time or temporary Chief Information Officer consulting services provide financial leverage to organizations trying to maximize the impact of their network expenditures but who are without the budget or unwilling to add another high-level position to their head count. Because Progent is vendor-neutral, with a large staff of engineers certified to support all leading operating systems and connectivity technologies plus a wide selection and business software, Progent is in a unique situation to offer unbiased recommendations as well as advanced technical help for developing IT solutions that fit the special needs of your business.
Data Center Outsourcing
Data Center Technology Consulting Services
Progent’s colocation center support services are designed for companies with hardware located at Internet Data Centers or data center co-location hosting sites and in need of on-demand on-premises help at the colo facility plus off-site support from Microsoft and Cisco Certified experts. Progent provides a full range of IDC and IDC and co-location consulting services such as system architecture evaluation, Windows and Linux server integration and maintenance, troubleshooting for server and communications networking, development and deployment of high availability configurations, architecting and implementing layered security defenses, firewall integration and support, designing load balancing solutions, and creating high-availability server and storage cluster systems.
System Center 2016 Endpoint Protection Integration Support
Microsoft Certified System Center 2016 Orchestrator Computer Engineer
Progent has more than a decade of experience deploying, maintaining and troubleshooting the key platforms that make up System Center and can assist your organization to plan, configure, support, and repair your Microsoft System Center ecosystem to maximize the availability and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent's consultants can assist you to upgrade to the current version of System Center from an older one or from another IT management platform to deliver the advantages of enterprise-class provisioning, automation, security and compliance, plus datacenter and application performance monitoring.
Exchange Server 2000 Upgrade Consultant
Microsoft Exchange Professional
Progent is one of the most qualified network consulting firms for designing email and messaging systems powered by Exchange 2000. Progent is skilled in helping small businesses receive all the advantages of Exchange Server 2000 for typical scenarios including upgrading from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and outsourcing your Microsoft Exchange 2000 Server management.
Windows Server 2019 Windows Time Service Consulting Services
Windows Server 2019 Live Migration Consultant
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to design and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 delivers significant improvements in capacity, performance, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.
Project Server 2010 Applications Consultants
Design and Installation Microsoft Project Server 2013
Progent's Microsoft consultants offer advanced support in deploying, managing and debugging all versions of Project, Microsoft Project Server, and Microsoft Project Online and can deliver a wide variety of affordable online consulting services following proven best practices to help businesses of any size to get all the advantages of this leading project management solution. Consulting support available from Progent include system planning, installation and migration, setting up secure file and status sharing among local and offsite users, network infrastructure optimization, and specialized online training.
After Hours Engineer Flex Series Wireless Controller
3504 wireless controller Network Consultants
Progent can help you to configure Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or carry out an efficient migration to Cisco's modern Wi-Fi controller technology.
Linux Engineer
Linux Consult
Progent's UNIX family consulting services provide small businesses and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience provides you with a convenient single source to show you how to build and manage a protected and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SuSE Linux, Debian GNU/Linux and Slackware.
Juniper NetScreen IPsec VPN Cybersecurity Firms
Juniper NetScreen VPN Security Auditing
Progent's Juniper-authorized NetScreen consultants can assist you to configure and integrate NetScreen 5200 and 5400 routers, migrate from previous NetScreen devices to more current Juniper products, and troubleshoot infrastructure problems in Juniper-only or mixed-vendor systems.
Information Technology Consulting Firm Microsoft Consulting Best Practices
Company-wide Standards for Best Practices Business Computer Server Companies
Progent’s team of Microsoft and Cisco Certified experts average longer than ten years of hands-on professional background, at the forefront of network service, performing a broad variety of IT projects for an extensive array of businesses. Every Progent support professional shares a refined collection of personal best practices which are combined into company-wide best practices training that Progent teaches its support personnel. This guarantees that you get not just expert technical help, but also a support engineer with proven methods for using computer knowledge to repair real-world IT problems rapidly.
Meraki MR62 Access Point Consultants
Meraki MR20 Access Point Specialists
Progent's Cisco-Meraki Wi-Fi access point experts can help your organization to plan, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a large campus or a nationwide enterprise. Progent can also help clients to incorporate other Cisco appliances for streamlined management.
Wireless LAN Consulting
802.11 Wireless LAN IT Services
Progent can show you how to plan, deploy, manage, and repair a viable Wi-Fi LAN infrastructure, recommend sensible components, and integrate access points, wireless bridges, antennas, wireless controllers, and other wireless products. Progent can also show you how to build a complete wireless network security strategy that is well integrated with the security plan for your overall business network.
PIX Firewall Upgrade Consultant Services
Professional Security
Cisco's PIX 500 firewalls have been discontinued and Cisco may no longer offer support these devices. Progent still provides consulting support for Cisco's PIX Series firewalls to help you with maintenance and management and Progent can in addition help you assess if you should move up to next generation firewall products from Cisco. Progent's Cisco technology experts can help your company plan and carry out a smooth upgrade to Cisco ASA 5500-X firewalls following leading practices.
Android and Cisco ASA firewall integration Consulting Services
24x7x365 Integration Support Android Tablet integration
Progent's seasoned group of IT consultants and subject matter specialists have years of background providing remote and on-premises support for businesses of all sizes who need to incorporate Android phones and tablets into their IT systems so that mobile clients can work together while on the go. Progent has the breadth of skills to resolve technical issues that span multiple manufacturers and that entail a combination of legacy and current information technology. Progent offers budget-friendly remote consulting to help you with any facet of designing, configuring, managing and troubleshooting your BYOD environment. Progent can deliver as-needed technical support to help you to resolve particularly challenging IT issues, or Progent can provide comprehensive project management services to help you finish major IT projects on time and within budget. Progent can assist with on-premises, cloud-centric, or hybrid networks and can provide support for operating systems, applications, management utilities and hardware infrastructure. Progent also offers specialized group or individual training to help you manage and operate Android phones efficiently.
24/7 Mac Online Technical Support Specialists
macOS Technical Support Professional
Progent offers nationwide remote help and troubleshooting services for companies who run macOS and OS X networks or whose IT systems feature a combination of Apple Mac and Microsoft Windows technology. Progent's experts can provide Mac users a range of services including desktop support, migration to the most recent edition of macOS from earlier editions of macOS or OS X, plus help with Mac applications. Progent can also assist your business with iPhone and iPad integration and management, or migrating to iCloud. Remote IT help provides maximum return for your information technology budget by extending user efficiency and limiting the time billed for computer analysis and repair. Advanced online access tools and experienced technicians and engineers combine to enable Progent to handle most IT issues without squandering time and money by going to your location. In most of cases your network issues can be dealt with over the phone or through a combination of telephone help and remote access. Progent can make available Cisco certified CCIE network experts and CISSP and ISSAP certified security professionals to help with the most difficult system issues.
System Center 2016 Azure Integration Professionals
System Center 2016 and Hyper-V Integration Online Support Services
Small to mid-sized businesses can now enjoy all the advantages of Operations Manager 2007 and in addition have fast access to Progent’s Microsoft and Cisco Certified network consulting experts. With Progent's affordably priced network support packages, small organizations can select a simple System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to provide small company networks world-class availability, protection, and productivity.
Computer Consulting Exchange 2019 Configuration
Exchange 2019 DAG Engineers
Progent can assist you in any phase of your upgrade to Exchange Server 2019 including deploying Windows Server 2019 as a host for Exchange; planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and configuring Hyper-V; configuring hardware load balancing (HLB); configuring DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with O365; and setting up Outlook clients.
Top Ranked Specialists Slackware Linux
Red Hat Linux Online Help
Progent's Linux support experts offer small companies and developers assistance with administering and maintaining Linux systems that run with Microsoft-based networks. Progent offers your organization contact with Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide range of expertise offers you a convenient single consulting firm to show you how to create and maintain a secure and robust mixed-platform connectivity and communications environment that supports Linux and Microsoft coexistence by combining MS Windows with leading Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
At Home Employees VoIP Technology Consulting
IT Consulting Offsite Employees VoIP
Progent can assist small and mid-size companies to deploy IP voice technology to give their at-home workforce the benefit of transparent access to the company phone infrastructure.
Professional Computer Security Vulnerability Evaluation
Security Vulnerability Assessment Consultant
Progent offers several network security packages intended to deliver larger institutions an objective and comprehensive network security evaluation from a team of premier security consultants. All Progent's security assessment packages incorporate a collection of procedures like automated scans from within and from outside the network security perimeter, professional analysis of scan results by certified security engineers, production of a paper explaining the results, plus a live high-level executive outbrief and a detailed live outbrief for internal network administrators.
Virtual Support Desk Consultant Services
Virtual Service Desk IT Consultant
Progent offers three essential types of Help Desk services : Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Help Desk Support, and Help Desk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft professionals offers your customers easy access to a dependable technical resource with extensive experience delivering phone support and remote access repair for networks powered by Microsoft technology. Progent's concentration is on giving the support Help Desk a positive reputation as a solid contributor to company productivity. Progent's goal is to fix and not simply record problems.
SQL Server Replication Specialists
SQL Server Capacity Planning Expert Development
SQL Server 2005 offers indispensable, familiar tools to IT professionals and network users, lessening the complexity of designing, deploying, managing, and using company information and analytical applications on platforms ranging from handheld devices to enterprise data systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require a network consulting firm with real-world experience and wide knowledge in planning and deploying information-based, comprehensive business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft technology, assures you success in designing, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Case Studies Wireless Integration
Case Studies Building to Building Wireless
Progent provided a wireless integration environment that allowed a school to improve efficiency and avoid the ongoing costs of a dedicated link. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is designed for connecting remote locations as far as 2.5 miles apart and can extend to even longer distances. This wireless alternative offered better performance and reliability than simply amplifying the 802.11b wireless connection, and since it uses the 5.8Ghz spectrum it offered protection against outside interference.
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