Desktop Consulting and Support Services
Microsoft Windows 11 Migration and Consulting Services
Additional Topics of Interest
Windows Server 2019 and SCVMM Information Technology Consulting
Microsoft Windows Server 2019 Consultant
Progent's Windows Server 2019 disaster recovery preparedness consultants can help your business to design a disaster recovery system built around Microsoft's advanced Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Ransomware Hotline Online Help
WiFi Site Surveys Computer Network Providers
Progent's computer outsourcing support offerings for small businesses feature planning 2003 Server, Microsoft .NET Server, and BackOffice environments, coordinating migrations Microsoft Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, remote and on-site troubleshooting, resolving chronic integration issues, and creating a comprehensive security plan. Progent can show you how to enhance system reliability and throughput with non-stop configuration, resilient network architecture, and proactive network monitoring. Progent also offers project management assistance for large-scale upgrades and can help with needs assessment, product identification, BOM production, sourcing selection, purchasing logistics, and professional documentation. Progent's computer outsourcing help also includes training for office productivity packages such as Microsoft Office XP.
Microsoft Partner Migration Companies
Microsoft Certified Partner Technology Consultant
Progent is a Microsoft Certified Partner with special competencies that include Information Worker Solutions. Microsoft Certified Partners are the elite organizations who receive the top customer endorsement and are afforded the tightest working relationship with Microsoft. The understanding, skills, and dedication required to earn the level of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to provide your company better solutions for your IT network.
Technology Consulting Hornetsecurity Altaro 365 Total Teams Chat Backup
Hornetsecurity Altaro M365 Mailbox Backup Online Troubleshooting
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to protect your Microsoft 365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered endpoints.
Amazon MWS integration training Programming
Programmer Amazon MWS development
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions such as listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales, vendors can expand their market, reduce their cost of sales, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and costs and get to market quickly.
ProSight Email Guard Spam Filtering Services Specialist
Top Email Black Lists Professionals
Progent's ProSight Email Guard uses the technology of top data security companies to provide web-based control and world-class security for all your inbound and outbound email. The powerful architecture of ProSight Email Guard combines cloud-based filtering with a local gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and saves network bandwidth and storage space. Email Guard's on-premises gateway device provides a deeper level of analysis for incoming email. For outbound email, the onsite security gateway provides AV and anti-spam filtering, DLP, and encryption. The local gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter.
MSP360 Backup On-site Technical Support
MSP360 B2 Backup Storage Online Support
Progent's data protection experts can help you to design, deploy and debug a backup solution built around MSP360 technology. MSP360 offers file/folder or image backup/restore for VMs and physical computers, works with all popular public clouds, and allows you to create a data protection ecosystem with a minimum Recovery Time Objective and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and management of your backup environment to protect against data loss resulting from human mistakes, system errors, ill-intentioned insiders, and malware attacks such as ransomware. For details, visit ProSight DPS 360 Backup solutions.
Video Conferencing Computer Engineer
24 Hour CCIE Certified VoIP Phone System IT Consulting
Progent's CCIE-certified networking experts can provide high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.
Ransomware Recovery Preparedness Check Specialists
Specialist Ransomware Recovery Preparedness Analysis
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size organizations to get an objective assessment of the overall health of their network. Powered by a selection of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class group of IT professionals, ProSight Network Audits show you how closely the deployment of your core network devices adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits like a more manageable and safer Active Directory environment. Both versions also offer the long-term benefits of state-of-the-art remote network monitoring and management technology. These benefits can include lower-cost network management, improved compliance with data security standards, higher utilization of network assets, quicker troubleshooting, more dependable backup and restore, and higher availability.
Solaris Onsite Technical Support
Sun Solaris Engineer
Progent's Solaris platform support experts provide small businesses and software developers support for managing and supporting Sun Solaris environments that coexist with Microsoft-based networks. Progent offers your business contact with Sun Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad range of experience offers you a convenient single source to help you create and maintain a secure and robust mixed-platform network and communications environment that supports Solaris and Microsoft interoperability by integrating MS Windows with major variants of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and SGI/Irix or major Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Microsoft Dynamics GP System Upgrade Planning Consulting
Microsoft Dynamics GP System Migration Planning Consultants
Progent has delivered support for Microsoft Dynamics GP and Great Plains software for over two decades and Progent has provided integration, customization, training, and debugging services since the platform's original release. Progent offers in-depth support for updating out of date Dynamics GP ERP systems. Progent can assist you to design, validate, and carry out a cost-effective migration from a a legacy version to the latest release of Microsoft Dynamics GP.
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Cisco Experts CRISC Certified Cybersecurity Remote Support Services
Risk Monitoring Consulting
Progent's disaster recovery support and business continuity consultants can help you create a disaster recovery plan in case of an IT system disaster. Progent can help you create a comprehensive disaster recovery strategy that incorporates scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized professionals can also help you build an affordable, non-stop system architecture that addresses reliability issues involving a broad range of infrastructure technologies and procedures.
NotPetya ransomware recovery Professional
Specialists ransomware protection
Progent's proven ransomware recovery consultants can help your business to restore an IT network victimized by a ransomware virus such as Ryuk, WannaCry, NotPetya, or Locky.
Work from Home Endpoint Security IT Consultants
Work from Home Cybersecurity Support and Setup
Progent can assist small and mid-size organizations to implement network security defense systems and provide cleanup services to support a remote workforce.
Urgent Windows 8.1 Work Folders Consultant
Microsoft Windows 8.1 Professional
Windows 8.1 is engineered to run on devices ranging from smartphones and slates to power-user desktops. A wealth of new and improved features, such as its touchscreen support and iconic tile user interface, provide a broad selection of advantages for companies who know how to put them to work. Progent's Windows experts can assist bring your business up to speed with Windows 8.1 and show you how to derive maximum competitive value from the product's many new and enhanced technologies.
NLB Testing Professionals
System Pilot Testing Lab Consult
The Progent Test and Training Lab at the QTS Data Center can be used for piloting line-of-business applications, creating efficient migration procedures, assessing and optimizing performance, planning or verifying disaster recovery solutions, mitigating compatibility problems, and establishing training systems for new products and technologies. For Progent clients without adequate internal resources to assemble effective pilot systems, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep critical IT projects on schedule.
Support MSP360 SQL Backup
MSP360 Desktop Backup On-site Technical Support
Progent can help your company to design, deploy and troubleshoot a backup/restore solution based on MSP360 software. MSP360 offers file/folder or image-based backup/restore for VMs and physical computers, works with all leading public clouds, and allows businesses to create a data protection ecosystem with a minimum Recovery Time Objective (RTO) and a defined Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and remote management of your backup system to protect against data loss caused by user miscues, system errors, malicious users, and external attacks like ransomware.
Microsoft Expert Windows 2003 Server Support Outsourcing
Windows Server 2019 Professional
The sophistication and integration requirements of Microsoft Windows Servers requires an IT consulting firm with practical expertise and broad familiarity with designing and building cohesive, end-to-end network technology solutions. The background of Progent's Microsoft-certified consultants, which averages more than 10 years working with Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your business goals. Progent's consulting services can help you with designing, deploying, administering, and supporting Windows Server solutions that increase the productivity of your IT system. Progent's consultants can help you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other desktop clients.
Microsoft SBS Server Consultant
Immediate SBS 2008 Support Outsourcing
Microsoft Small Business Server is an affordable collection of server products that provides the basis for a powerful but easy-to-manage IT network. The IT sophistication of the Microsoft .NET components included with Microsoft Small Business Server 2011 requires a network support expert with real-world experience designing and building cohesive, end-to-end business technology environments. Progent's SBS Server consultants have an average of more than a decade of background supporting business systems founded on Microsoft products. This experience ensures you success in installing, administering, and repairing network solutions that include the SBS Server package of servers and applications.
Consultant American Megatrends MegaRAC
Consulting Peppercon eRIC
Remote management cards offer IT administrators complete control over a server without the need for a personal presence. Through these management cards, all console screen data plus keyboard and mouse functionality are transferred to a remote session to an IT expert who can be situated anywhere in the world. Progent's Microsoft and Cisco certified consultants can assist you to plan, deploy, and manage a high-availability business network that incorporates remote management cards and Progent can utilize these remote management cards to provide low-cost remote technical help. Progent is familiar with a number of remote server management cards including Aten IP9001 remote management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon eRIC remote server management cards.
24/7/365 64-bit Server IT Services
64-bit Computing Specialists
Progent's Microsoft-premier engineers can assist your organization to update your application servers and/or workstations from 32 bits to 64 bits. Progent can assist you to calculate the costs and advantages of migrating to 64-bit computing, design an efficient upgrade process that minimizes operational interruptions, and provide inexpensive, expert remote support to assist you to configure 64-bit operating systems and applications on your existing hardware.
24-7 Microsoft Exchange Upgrade Support and Integration
MCSE Expert Certified Setup and Support Exchange Server 2003 Upgrade
Progent's Microsoft certified consultants can help you design and implement a smooth in-place Exchange Server 2003 upgrade strategy that avoids network downtime, simplifies ongoing service demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multi-server or multi-location migrations, Progent has the background to finish your project quickly and affordably. Progent's Exchange 2003 support, repair, and design offerings include expertise with the configuration of third-party enhancements of Exchange Server 2003 that are best aligned to your business needs.
Internet Security and Acceleration Server 2006 Online Help
ISA 2006 Computer Consultant
Internet Security and Acceleration Server 2006 is a multi-functional edge gateway that provides a powerful application layer firewall, virtual private network, proxy, and Web caching solution for safeguarding the Internet-facing applications of any sized business against a wide variety of attacks. Progent's certified Internet Security and Acceleration Server consultants can show you how to plan, rationalize, pilot, install, customize and support the any version of ISA Server 2006 on your network.
SQL Server Cluster Technical Support
Fault Tolerant Internet Connection Online Technical Support
Progent's high availability network experts offer non-stop computing support, disaster recovery planning, system load balancing, fault-tolerant interoffice access, 24x7 Internet interface design, fault-tolerant data center consulting, and other fault-tolerant operations services to show your small business create a 24x7 environment for line-of-business applications. Progent has the background to design economical, fault-tolerant systems by utilizing the expanding library of Windows Cluster servers such as Microsoft Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster Server. Progent's Microsoft and Cisco certified consultants can show you how to you design a high-availability mutli-location network with a fully mirrored Internet connection and efficient system load balancing.
Microsoft and Cisco Certified Expert Security Review Consult
Consulting Services IT Security
Progent's certified cybersecurity experts can run security evaluations of company-wide security to determine your organization's cybersecurity profile adherence to recognized industry security standards. Progent offers subscription-based managed services for security monitoring, on-demand network-wide security reviews, and focused cybersecurity assessments for critical areas of cybersecurity such as Active Directory or ransomware-safe backups. Progent's accredited security engineers can also carry out comprehensive information security audits to evaluate your organization's compliance with key industry security standards such as HIPAA, NIST, and ISO.
Email Reputation Analysis Consultants
Email Guard DLP Consultant Services
Progent's ProSight Email Guard uses the technology of leading information security companies to deliver centralized management and comprehensive protection for all your email traffic. The powerful structure of Progent's ProSight Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to external attacks and saves network bandwidth and storage space. Email Guard's on-premises gateway device adds a further layer of inspection for incoming email. For outbound email, the local security gateway offers AV and anti-spam protection, DLP, and encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall.
SCOM Fabric Monitoring Help and Support
SCOM Integration Services
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, implementing, enhancing and repairing System Center Operations Manager solutions and can provide companies of any size expert online or on-premises consulting support for SCOM 2012. Progent can assist you to plan an architecture for SCOM 2012 servers that delivers the performance and availability required to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs based on leading practices for tracking network fabric as well as both Microsoft and third-party apps and services. In addition, Progent can deliver responsive remote or onsite technical support to assist you to remediate critical issues detected by Microsoft SCOM 2012.
Consultant Rates Information Systems Firms
Consultant Price IT Service
Progent's pricing policy is to charge for remote support and on-site help per minute. Consequently, you are charged exclusively for delivered services. Progent does not demand a more expensive rate for off-hours or priority support, and within California or in areas where Progent provides on-premises support, Progent does not charge for travel except for urgent support where on-site time is less than four hours. Also, Progent imposes no service activation charge and asks no retainer for services delivered during normal business hours. Many support organizations demand substantial minimum payments or charge for every quarter hour or longer. Progent's small granularity does away with large bills for fast repairs so you will not be forced to permit less critical problems to fester.
Solaris with Windows Professionals
UNIX with Windows Specialist
If your office computer system mixes UNIX, Linux or Sun Solaris platforms with Windows, Progent can show you how to incorporate your servers into a cohesive network that allows all your operating systems to coexist for simple management, seamless dataflow, high reliability, superior performance, and tight security. Progent's UNIX and MS Windows coexistence assistance services include network architecture configuration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, online network support and repair, on-site technical support, and Help Desk outsourcing.
Email Black Lists Professional
ProSight Email Content Filtering Consultant
Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to provide web-based management and world-class security for your inbound and outbound email. The powerful structure of ProSight Email Guard combines a Cloud Protection Layer with a local security gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to external threats and saves network bandwidth and storage space. Email Guard's on-premises security gateway device provides a further level of inspection for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter.
Windows and UNIX Consultant
Top Windows and UNIX Consultant Services
If your company is developing UNIX or Linux applications on a network that includes MS Windows-based processors, PCs, and office productivity products, Progent offers comprehensive information technology outsourcing that frees you to concentrate on your area of strategic know-how while avoiding the constant distraction of maintaining your business network. Through the use of smart server monitoring and by delivering online and in-person assistance when your company needs it, Progent represents an affordable way for supporting an information system that provides excellent reliability, security, and efficiency. Progent's developer assistance services include comprehensive it outsourcing, virtual server infrastructure, remote and on-premises support and troubleshooting, proactive network monitoring, and Contact Center outsourcing.
ransomware preparedness Technology Professional
Consultants ransomware response and recovery
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief interview with a Progent backup/recovery expert. The fact-finding interview is designed to evaluate your organization's preparedness either to block ransomware or recover quickly after a ransomware attack. Progent will consult with you directly to collect information about your existing AV defense and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply best practices to build a cost-effective AV and backup/recovery system that reduces your vulnerability to ransomware and aligns with your company's needs.
Google Cloud Backup Consultant
Specialists Google Cloud Disaster Recovery
Progent can provide affordable remote and onsite support to assist companies to move any portion of their core IT infrastructure to Google Cloud Platform services. This can save time and equipment costs and enable access to Google's cutting edge machine learning technology. Progent can assist you with every phase of Google Cloud Platform integration including requirements analysis, readiness evaluation, system design, pilot testing, deployment, administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies.
Consulting Server Consolidation
Virtual Server Consultant Services
Server growth wreaks havoc on IT budgets and management resources. Server reduction via a virtual infrastructure offers lower total cost of ownership of hardware and quicker return on investment, more leveraged use of servers, simplified operations, enhanced system availability, and easier management. Typical uses for virtual servers are hardware consolidation, low-cost platforms for line-of-business legacy software running on outdated operating systems, and affordable quarantine of program development or pilot testing environments from on-line systems.
Virus Protection Technology Consulting Services
Emergency Microsoft EMail Network Services
Progent's Microsoft-certified experts have two decades of experience providing e-mail and unified telecommunications/email solutions for companies. Progent provides economical Exchange Server consulting services to enhance email security and virus protection, provide high availability email, and facilitate remote and wireless email connectivity. Progent's Microsoft Exchange help and support services can assist you in designing and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT system or outdated Microsoft Exchange product such as Exchange 5.5 to Microsoft Exchange Server 2010.
Microsoft Mac and Linux Desktop Computer Consultation
Microsoft and Mac Desktop Remote Support
Progent can deliver a wide range of affordable support services to assist your business to install, integrate, troubleshoot, and administer desktop PCs and laptops powered by Windows, Apple macOS and OS X, or popular versions of Linux. Progent can provide onsite or remote help for single machines or laptops or work with your business to design and carry out a large-scale rollout of new or revised OS platforms and applications. Progent can also supply engineers and technicians to assist you to plan for and complete an office move or merger designed to cause minimal interruption to your productivity.
Exchange Server 2010 Upgrade Engineer
Professionals Exchange Migration
Progent's Microsoft-certified consulting experts can assist you to assess the benefits of Exchange 2010 for your business and can help your IT staff to plan and carry out a smooth upgrade to Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange Server 2007 that will provide fast ROI by increasing your workers' efficiency, lowering the expense of equipment and support, streamlining management, and consolidating your vital communications technologies.
Open Now Windows 11 Installation Online Help
Windows 11 Snap Assist Remote Troubleshooting
Progent's Microsoft-certified Windows 11 consulting experts can provide a variety of services for Windows 11 such as cloud and hybrid integration, mobile management, telecommuter access, security and compliance, centralized deployment, and Call Center support.
Technical Support Services IP PSTN
Cisco CUBE and SIP Technology Consulting Services
Progent's Cisco-certified SIP infrastructure experts can help your business to plan, deploy, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE-connected SIP trunks and can provide affordable remote or on-premises expertise to help you to migrate efficiently to an advanced unified communications network that delivers accelerated return on investment. Progent's certified Microsoft collaboration consultants can assist you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business Server or Lync Server for connectivity to a SIP-based IP PSTN trunk.
Private Clouds for Small Businesses Professionals
ProSight Virtual Hosting Specialists
Progent's ProSight Virtual hosting services offer small and midsize companies a range of benefits such as reduced capital expenditures, savings on operational expense, improved executive focus, world-class security, enhanced fault tolerance, and business continuity.
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