Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows endpoints.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, find and safeguard information related to your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be warned about impending expirations of SSL certificates or domains. By updating and managing your network documentation, you can eliminate as much as half of the time wasted trying to find vital information about your IT network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you're planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require when you need it.
Progent can help your business in all facets of your migration to Microsoft Exchange Server 2016 such as designing HA infrastructure for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V design; determining mass storage requirements for your VMs, mailbox databases and log files; setting up hardware load balancing for high-availability client access services; planning, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.
Progent can assist your organization to maintain Microsoft System Center 2007 Configuration Manager to simplify administration, improve security, and boost worker output by ensuring that operating systems and applications stay current, tracking licensing, and monitoring resource usage profiles to help you make informed purchasing decisions. When your organization is set to update your SCCM 2007 change management ecosystem, Progent can assist you to prepare for and carry out a smooth migration to SCCM 2012.
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your organization to design and implement an efficient upgrade to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with an on-prem installation of Windows Server 2022.
Progent's Cisco-certified SIP infrastructure experts can help your business to plan, integrate, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-based SIP trunks and can provide cost-effective online or onsite support to help businesses to move efficiently to an advanced communications environment that delivers accelerated return on investment. Progent's certified Microsoft unified communications experts can help you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms such as Skype for Business Server or Lync for access to a SIP-based IP PSTN trunk.
If you need help writing, enhancing, or repairing business aplications for Microsoft Windows, any version of Linux, or for the Web, Progent's team of programmers, database designers, and project managers can help make sure you get the project completed on time and within your budget. Progent's seasoned software developers can provide affordable and expert remote consulting for jobs as simple as creating Vidual Basic scripts for Office Excel or as large as rolling out line-of-business database applications built on SQL Server or MySQL.
Altaro VM Backup software from Hornetsecurity offers small organizations a reliable and affordable solution for backing up and recovering Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud environments and also enables cost-effective cloud backup to Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of remote or onsite services to help you to plan, deploy, optimize and debug a modern backup/restore solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup software.
Progent can assist you in all phases of your upgrade to Exchange Server 2016 such as planning high availability architecture for a local, cloud-based or hybrid environment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; specifying mass storage requirements for your virtual machines, databases and logs; configuring HLB for high-availability CAS services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.
Progent's support services for software and firmware patch management offer organizations of any size a flexible and cost-effective solution for evaluating, testing, scheduling, implementing, and tracking updates to your servers, endpoint devices printers, network appliances such as switches and wireless access points, and Internet-of-Things (IoT) devices like alarms and health monitors.
Progent's Microsoft-Premier SQL consultants offer an array of support services to assist small companies to plan, implement, manage, and repair SQL 2008 systems so that they gain the maximum strategic advantage from this state-of-the-art information management technology. Also, Progent offers assistance with system architecture, enterprise-wide protection, and custom software programming to optimize the strategic benefit of your IT network.
Progent can provide fast access to the expertise of veteran Wi-Fi specialists who can help you to determine the benefits of Ubiquiti UniFi Wi-Fi access points for your business and assist you to design, install, maintain, and debug your UniFi network. Progent can also conduct a wireless site survey to assist you to select, provision, and position UniFi Wi-Fi access points for your required signal coverage and performance.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent offers the assistance of a certified VMware VCDX expert to help your organization design, configure, manage and repair VMware vSphere and vCloud-based virtualization ecosystem for local datacenters, private and public clouds, or hybrid deployments. Progent offers world-class expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent has extensive experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRO and vCloud used for managing private and hybrid cloud solutions that deliver high uptime, fault tolerance, and disaster recovery.
Progent can assist your business in all facets of your upgrade to Microsoft Exchange Server 2016 including planning high availability system topology for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; determining storage capacity required for your virtual machines (VMs), mailbox databases and log files; configuring HLB for fault-tolerant CAS services; planning, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's Microsoft-certified engineers can assist your organization to enhance your application servers and/or workstations from 32 to 64 bits. Progent can assist you to understand the costs and advantages of migrating to 64-bit processing, plan an efficient migration process that minimizes business disruptions, and deliver inexpensive, professional online help to aid you to install 64-bit operating systems and applications on your existing hardware.
Progent's Sun Solaris platform support experts offer small and mid-size companies and software developers support for managing and supporting Solaris environments that run with Microsoft-powered technology. Progent can give your business access to Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA certification. This wide range of experience offers you an easy single consulting firm to help you create and manage a secure and reliable cross-platform connectivity and communications infrastructure that supports Solaris and Microsoft interoperability by combining MS Windows with major versions of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Progent's Microsoft engineers offer advanced support in implementing, using and debugging any edition of Microsoft Project Server and can provide a wide variety of cost-effective remote consulting services based on industry best practices to help organizations of any size to get all the benefits of this leading project management solution. Services offered by Progent include system planning, software configuration and upgrades, setting up safe file and status sharing among local and offsite users, network infrastructure optimization, and customized webinar training.
Progent can provide affordable remote consulting to help companies of any size to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable high-performance storage, and Amazon Glacier for low-cost long-term archiving. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, system design and review, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security strategies. Progent offers advanced expertise with firewalls and VPN connections and can help you deploy cloud-based or hybrid cloud ecosystems that seamlessly integrate Amazon AWS cloud services. Progent offers as-needed consulting to assist you to resolve technical roadblocks or Progent can provide comprehensive project management outsourcing or co-sourcing services to help you move to the Amazon AWS platform on schedule and on budget.
The experience of Progent's certified Windows Server consultants, with an average of over 10 years of work in Microsoft technology, assures you success in selecting the version and set up of Windows 2003 Server that matches most closely with your company's goals. Progent can also assist you with designing, installing, administering and troubleshooting powerful information technology applications based on Windows Server, and can streamline your migration from Windows 2000 or Microsoft Windows NT.
Progent offers national online help and troubleshooting services for companies that run Sun Solaris environments or whose information systems feature a combination of Solaris and Microsoft Windows technology. Online technical support offers optimum leverage for your IT dollar by extending user efficiency and limiting the hours charged for network analysis and repair. Sophisticated online support technology and skilled service specialists and engineers combine to enable Progent to solve the majority of IT problems without squandering time and money by traveling to your location. In the vast majority of cases your IT problems can be remediated over the phone or via a mix of telephone help and online connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP certified security professionals to help with the most difficult system problems.
Progent's Microsoft-certified Forefront Threat Management Server 2010 and Internet Security and Acceleration Server 2006 experts can help you to plan, install, and support an implementation of Forefront Threat Management Server 2010 or Internet Security and Acceleration Server 2006 on your network that delivers the firewall protection, speed and manageability that your company needs.
Stealth intrusion testing is a key part of any overall IT system security strategy. Progent's security professionals can perform extensive penetration checks without the knowledge of your organization's in-house IT resources. Stealth penetration testing uncovers whether current security monitoring tools such as intrusion incident alerts and event history analysis are correctly set up and consistently monitored. Progent can provide ongoing autonomous PEN testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, overlooked patches, and ill-advised IT product defaults can be chained together by hackers into the multi-vector attacks common to the latest strains of ransomware.
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to design, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for environments ranging from a branch office to a campus or a multi-site enterprise. Progent can also assist you to incorporate other Cisco appliances for unified management.
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size company's production servers in an environment that gives the maximum degree of availability and expandability and is in addition simple to transfer to another host. ProSight Virtual Hosting services are based on mature virtualization architectures that enable small and midsize companies with mixed- platform environments to save dramatically on the costs of capital investments, infrastructure support, and IT management while achieving world-class reliability and an unmatched degree of vendor flexibility.
The Contact Center support model adopted by Progent's Technical Response Center gives small and midsize companies an effective option to dependence on independent consultants by offering broad expertise shared by numerous support teams, optional round-the-clock availability of urgent assistance, escalation capability to top-level engineers for handling even the most complex problems, support consistency and dependability, quick follow through enforced by veteran IT service administrators, a selection of convenient mechanisms for requesting support tasks, plus excellent progress visibility made possible by trouble ticket tracking and available via a web-based portal.
Progent's Microsoft-certified SQL Server 2019 experts can assist you to evaluate the business case for upgrading to SQL Server 2019 and can deliver fast online or onsite access to experts in solution planning and integration, software development, SQL Server management, and cybersecurity.
Progent's fault tolerant network experts provide reliability consulting, disaster recovery planning, system load balancing, high-availability interoffice connectivity, high-availability Internet connection design, fault-tolerant data center support, and other non-stop operations consulting to show your company create a 24x7 network for mission-critical applications. Progent possesses the background to develop economical, fault-tolerant networks by utilizing the expanding library of Microsoft Windows Cluster servers such as Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster. Progent's Microsoft and Cisco authorized engineers can help you design a high-availability mutli-site network with a fully redundant Internet connection and efficient network load balancing.
Progent's IT outsourcing services provide budget-friendly computer consulting for small companies. Whether it includes planning network infrastructure, creating an internal Help Desk or using an outside one, rolling out a new e-mail platform, monitoring your system, or building a web-based eCommerce application, outsourcing your IT technical services can reduce costs and eliminate risks, permitting network support expenses to increase in a more linear and controlled fashion than is possible by building up a large, all-purpose in-house IT staff. Progent's Outsourcing White Paper and datasheets explain how Progent can help you create a protected and highly available system foundation for your vital applications based on Microsoft Windows.
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management platform that incorporates AI software and expert services to deliver comprehensive endpoint detection and response (EDR).
ProSight LAN Watch is Progent's server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your IT system operating at peak levels by tracking the state of vital devices that drive your network environment. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your designated IT management personnel and your assigned Progent engineering consultant so that any potential problems can be resolved before they can disrupt your business.
Progent's certified professionals can help you to calculate the benefits of Windows Server 2008 for your business, develop pilot programs and migration strategies, install Windows Server 2008 with your IT infrastructure and workload, educate your support staff how to run new administration utilities, and deliver ongoing consulting and support via budget-friendly alternatives such as Helpdesk service and online technical support.