Progent offers fast online support from Cisco-certified CCIE networking experts. Progent's CCIE engineers can connect to your network using powerful remote support utilities to provide fast and affordable troubleshooting and repair of urgent network problems.
Years of background providing Microsoft expertise and Cisco technology consulting has allowed Progent to develop a unique capability for supporting branch offices that need IT help with the flexibility common to with small companies but which offers professional communications, thorough documentation, and adherence to enterprise IT protocols. If your enterprise maintains a remote office located anywhere in California or any region covered by Progent's engineers, Progent can provide a wide array of in-person and off-site network consulting services and network architecture assistance.
Progent's Citrix consultants can assist your business to design, install, manage, and support a virtual application delivery and management system based on XenApp. Progent's Cisco CCIE network engineers can show you how to optimize your infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter management and support experts can assist your organization to administer and maintain an off-site datacenter that features high availability, advanced security, and fast disaster recovery.
Progent can provide advanced remote consulting support to help companies connect their IT infrastructure with popular public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can help you to design and manage hybrid environments that can include Windows and Linux systems and applications in either cloud-centric systems or in hybrid architectures that seamlessly combine local resources along with public cloud services. To help you to incorporate public cloud services with networks, Progent can provide a range of cloud integration services that include Microsoft Azure enterprise hybrid cloud design and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has more than two decades of experience delivering advanced consulting services remotely, and Progent can make sure you complete your cloud migration projects on schedule and within your budget.
Progent's certified consultants can help you to evaluate the business value of Windows Server 2012 R2 for your company, develop test environments and migration strategies, optimize your network for on-premises, multi-location, cloud-based, and hybrid datacenters, train your IT management staff, create a corporate-wide security strategy, streamline IT management, help with application development, and generate and validate a DR/BC plan.
Progent can help your business to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to SCCM 2012 from an older change management solution or assist you to enhance your current SCCM 2012 environment to support your evolving business needs. In addition, Progent can assist you to create a software foundation that extracts the most value from SCCM 2012 by delivering expertise with associated Microsoft platforms such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and IIS.
Progent's Juniper Networks-authorized NetScreen consultants can help you to install and integrate NetScreen 5200 and 5400 routers, upgrade from older NetScreen products to more current Juniper technologies, and troubleshoot network infrastructure issues in all-Juniper or mixed-technology systems.
Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can help you to configure, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from discontinued Voice over IP devices to the latest HD media phones. Progent's consultants can also help your organization to integrate your IP phones with Cisco Unified Communications Manager, originally branded CallManager, or with Cisco Unified CM Express (CME) to create a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Cisco Unified Communications Manager apps such as Unified CM IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact solution. Progent can deliver support with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, installing ISR G2 routers with CUBE internetworking support, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.
Progent's disaster recovery support and business continuity professionals can help you create a disaster recovery plan to prepare for an IT network catastrophe. Progent can help you develop a complete disaster recovery strategy that incorporates scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized consultants can also help you create an affordable, non-stop system solution that addresses reliability issues covering a wide array of infrastructure technologies and processes.
Altaro VM Backup provides small and mid-size businesses a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted environments and also supports cost-effective backup to Microsoft Azure Block Blob storage. Headline capabilities include state-of-the-art inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as short as five minutes for reducing your exposure to data loss, advanced encryption, item-level recovery capability for specific files and emails, support for Windows CSV and vCenter for handling larger deployments, and support for Microsoft VSS technology to back up live VMs without downtime. Progent is an Altaro partner and offers a broad array of consulting services to assist you to plan, deploy, manage and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup.
The Help Desk Call Center service delivery structure adopted by Progent's Technical Response Center offers small and midsize businesses an effective option to reliance on freelance service individuals by offering extensive expertise accessible to multiple engineering teams, optional 24x7 access to emergency assistance, escalation capability to appropriate experts for solving even the most complex problems, service consistency and dependability, quick follow through overseen by veteran IT service managers, a choice of convenient mechanisms for initiating service tasks, and a high level of process visibility made possible by ticket tracking and available via a web-based portal.
Progent's team of Microsoft and Cisco Premier Certified consultants average longer than ten years of real-world professional background, at the front lines of IT support, performing a broad variety of technical projects for an extensive mix of businesses. Every Progent support professional shares a proven set of personal best practices which are incorporated into company-wide leading practices standards that Progent instills in its support team. This guarantees that you get not just world-class IT help, but also a support engineer with field-tested methods for applying computer knowledge to resolve actual IT problems rapidly.
Colocation sites allow companies to share enterprise-class facilities for housing computer equipment that supports mission-critical applications. Progent's Microsoft and Cisco certified consultants can assist your business with all facets of your colocation program including choosing and moving to a colocation facility, creating network architecture, defining hardware, on-site and remote troubleshooting, setting up online network management, and training your IT personnel.
Small to middle size businesses can now get all the advantages of System Center Operations Manager and also have fast access to Progent's Microsoft certified network consulting experts. With Progent's affordably priced IT service packages, mid-size businesses can select a simple co-sourcing package based on System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small and midsize company information systems enterprise-class reliability, protection and productivity.
Progent's network engineers can assist you to streamline desktop software update management by providing expertise with administration platforms like Configuration Manager 2007, Systems Management Server 2003, and Windows Server Update Services (WSUS).
Progent's Microsoft-certified engineers can help your company to automate desktop update and patch deployment by delivering expertise with management solutions like Microsoft System Center Configuration Manager 2007, Systems Management Server, and Windows Server Update Services.
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Progent's pricing model is to bill for remote service and on-premises help by the minute. As a result, you are charged only for received support. Progent does not demand a higher rate for after-hours or priority service, and within California or in areas where Progent offers on-site support, Progent does not bill for travel time except for emergency support where on-site time is less than 4 hours. In addition, Progent applies no minimum charge and requires no monthly commitment for support services provided during regular working hours. Many support firms demand large minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates large bills for quick repairs so you won't be forced to allow simple problems to stay unaddressed.
Progent's Cisco-certified Wi-Fi integration experts can assist you to configure, manage, and troubleshoot Cisco Wi-Fi devices such as Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
Progent's Duo managed services utilize Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo enables single-tap identity confirmation with iOS, Android, and other personal devices.
For smaller businesses, computer security and compliance is excessively complex to master yet too risky to overlook. The world's biggest institutions have been breached, and the leading cloud services have on occasion been taken down. It seems like there's no place to hide. Progent has made it affordable for small and midsize companies to carry out vital security projects successfully by offering the advantage of billable time to the nearest minute with no minimum billing for remote support. This means you have the help of a seasoned information consultant to provide precisely the knowledge you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help you with any aspect of system security including security audits, virus defense and recovery, spam and email content filtering, email data loss and data leak protection, compliance reporting, and creating a comprehensive security strategy.
Progent's consultants can provide macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Entourage and Exchange Server expertise, security services, and custom training. Progent can help businesses to migrate to macOS from Mac OS X or other earlier editions of Apple Mac OS X and Progent can provide help with macOS and Mac OS X applications. Progent can also help your business with Apple iPhone integration and Apple iPad management, or migrating to iCloud services. For business networks based solely on Mac OS X or for networks with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of planning, integrating and maintaining a network infrastructure that is available, safe, fast and aligned with your company's objectives.
Progent is one of the most qualified network consulting companies for creating email and messaging systems powered by Exchange 2000 Server. Progent is skilled in helping small businesses get all the advantages of Microsoft Exchange 2000 for typical scenarios including upgrading from Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 Server support.
Configuration Manager 2016 automates software provisioning at scale, simplifies compliance settings control, inventories network resources, protects against company data leakage, performs network health monitoring, allows safe end-user self service, and offers a single control mechanism for managing mixed-OS networks based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud integration specialists can assist you with any facet of designing, installing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.
Configuration Manager automates application and device provisioning at scale, centralizes security and compliance settings management, inventories network assets, protects against corporate data leakage, performs health monitoring, enables secure end-user self service, and delivers a common control mechanism for managing mixed-operating system networks based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Azure cloud experts can help your organization with any aspect of planning, installing, operating and troubleshooting a SCCM solution for local, cloud-based, or hybrid environments.
Progent's IT outsourcing services provide budget-friendly network support for small organizations. Whether it involves designing network architecture, creating an in-house Help Desk or outsourcing a one, rolling out an updated e-mail platform, monitoring your system, or developing a web-based eCommerce solution, outsourcing your network technical services can reduce costs and eliminate risks, allowing IT support budgets to grow in a more linear and manageable manner than is feasible by assembling a large, knowledgeable in-house IT organization. Progent's Outsourcing White Paper and flyers tell you how Progent can enable you to create a protected and robust network foundation for your critical business software powered by Microsoft Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.
If you want to update your corporate web site, build internal websites for applications such as human resources or employee training, design a high-impact web presence for a new business, or generate line-of-business, data-driven specialized web applications, Progent can provide talented and experienced web designers. Progent's experts can also help you build and manage a safe, robust server and communications infrastructure, including remote and wireless access, to support your web solutions.
NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering with replication to deliver fast, zero data loss disaster recovery between datacenters located as far as 300km apart. Progent's team of seasoned IT experts can help your business to plan, configure, manage, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that aligns with your technical needs and budget. Progent can make sure you adhere to best practices for installing your MetroCluster environment by providing help with tasks like assigning disk pools, determining aggregate layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker, setting up a configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery solution to show adherence with industry standards and regulatory requirements.
Progent can help organizations of all sizes to follow best practices to set up SCVMM 2012 hosts and host groups, fabric, storage systems, and libraries; design, implement, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can help your business to migrate from an older version of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can assist you to enhance and troubleshoot your existing SCVMM ecosystem so you get maximum business value.
Progent's Microsoft-certified consultants can assist you you to calculate the benefits of Windows Server 2008 for your business, create test programs and rollout plans, integrate Windows Server 2008 with your network infrastructure and workload, train your IT personnel how to use new administration utilities, and provide continuing consulting and troubleshooting via affordable alternatives such as Help Desk Call Center support and remote technical support.
Progent's Computer Help Desk Outsourcing Support Services for PC desktop technical support are intended specifically for small businesses who need fast availability of a Help Desk Service Center with expert phone support and full escalation options but who must work within a limited IT budget. Important features of Progent's Help Desk Outsourcing Support Services include: Help Desk Phone Support, Secure Remote Access Provisioning, Initial System Assessment, Expert Escalation, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Help Desk Call Center Software Selection and Deployment.
E-Mail Guard by Postini provides constantly upgraded spam and virus filtering, content filtering, and security from email-based DHA attacks and DSA attacks. Progent is a Postini aggregator and service firm. If your business is too small to purchase for a standard Postini license, you can still get the use of Postini's Perimeter Manager technology through Progent's E-Mail Guard anti-spam and antivirus service program. Progent's expert e-mail security professionals can show you how to devise an email protection strategy that includes anti-spam and anti-virus products and policies.
Progent's Standard Help Desk Services offer a comprehensive solution that manages all aspects of online desktop support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and management reports. Support services are provided at a significant discount off Progent's normal Level 1 desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to handle the most problems.
Progent offers nationwide remote phone support and troubleshooting services for companies that run networks powered by variants of Linux or whose information systems feature a mix of Linux platforms/Linux and Microsoft technology. Online IT help offers optimum leverage for your IT dollar by preserving client productivity and limiting the hours charged for network analysis and repair. Advanced remote access tools and experienced technicians and engineers combine to enable Progent to handle most IT problems without squandering time and expense by traveling to your location. In the vast majority of cases your network problems can be dealt with over the phone or via a mix of telephone support and remote connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISA certified security professionals to assist with the most challenging network issues.
Progent's certified ISA Server consulting experts have extensive experience configuring Microsoft ISA Server-based security solutions for IT networks with multiple offices, remote users, and mission-critical web applications. Progent's ISA Firewall consultants are available to help your small business in planning and deploying a configuration of ISA Server 2000 or ISA Server 2004 that supports your information protection needs without adversely restricting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progent's Windows Server 2016 disaster recovery consultants can assist you to design a DR system based on Microsoft's cloud-tested Failover Clustering tools including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using commodity hardware, VM Load Balancing for improving the performance and resilience of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for fast, affordable creation of a stretch cluster quorum arbitration point.
Progent utilizes the Flexential Tampa data center primarily to provide private cloud hosting services. Progent has a group of IT consultants based in the Tampa area, and Progent also offers online expertise from Progent's nationwide roster of Microsoft-certified consultants, Cisco-certified CCIE network engineers, CISM and CISSP-certified security experts, Hyper-V and VMware specialists, and senior DRBC planning experts. Progent can also help you to design and implement a migration to the Flexential data center with services such as planning system configuration, recommending hardware components, system setup and validation, debugging, setting up remote network management, and training your network staff.
SQL Server 2005 offers indispensable, familiar tools to IT experts as well as to information workers, reducing the difficulty of designing, deploying, managing, and using company information and analytical applications on platforms ranging from handheld devices to corporate data networks. The sophistication and integration demands of Microsoft SQL Server 2005 call for an IT consulting firm with hands-on experience and wide knowledge in planning and building data-driven, comprehensive business IT solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft technology, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Progent's Microsoft-certified experts can show you how to evaluate the business justification for implementing SharePoint Portal Server 2007, advise you on the most appropriate version of SharePoint Server for your circumstances, offer configuration and integration services, assist you to install Microsoft SQL Server as a back-end database, optimize your network infrastructure, integrate your off-the-shelf and customized application software to operate with Microsoft SharePoint 2007, design a comprehensive security plan that encompasses portal solutions, and deliver troubleshooting and Help Desk support.
Progent's expertise delivering Microsoft .NET services and SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer tools enable Progent to design custom line-of-business applications and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP reporting consultants can help you create reports that let you track your business more effectively, turning raw information into useful insights into your business.
Progent offers the support of a certified consultant with expertise integrating products from the leading video conferencing/telepresence vendors such as Cisco, Polycom, and LifeSize and can assist your company to design, configure, expand, or troubleshoot a telepresence solution that preserves your investment and maximizes the business value of your information system. Progent can also provide the expertise of infrastructure consultants able to assist companies of all sizes to create and troubleshoot a network that delivers the speed, reliability, protection, and expandability required to support your telepresence solution.
Configuration Manager 2016 automates software deployment across multiple sites, simplifies security and compliance settings control, keeps track of network assets, protects against company data leakage, performs network health monitoring, enables safe self service, and offers a single control mechanism for managing mixed-operating system ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration experts can help your organization with any aspect of designing, implementing, operating and repairing a SCCM 2016 deployment for local, cloud-based, or hybrid networks.
In conducting consulting tasks for corporate clients, Progent follows a phased methodology driven by specified milestones in order to meet financial, timing and technical goals while reducing business disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management standards derived from the best practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, design recommendations, pilots, design tuning, and professional deployment. All phases are documented to provide a comprehensive description of IT services performed and to assist in downstream network maintenance.
Progent can assist you to design, deploy and manage a backupup/restore plan built around MSP360 Backup technology to protect your IT resources hosted on any major public cloud. Progent can provide end-to-end monitoring and management to protect against data loss caused by user miscues, system glitches, ill-intentioned insiders, and external assaults such as ransomware.
Microsoft SQL Server 2016 offers significant enhancements in performance, capacity, security and compliance, high-availability, mobile computing support, plus built-in business intelligence. Innovations include PolyBase for processing SQL and NoSQ databases in one appliance for big data applications, Hadoop support, Dynamic Data Masking, Mobile Reports, and seamless control over local and cloud resources. Progent's Microsoft-certified consulting team can deliver online and on-premises expertise to assist organizations of all sizes to deploy, manage or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft products such as Windows Server, Exchange, SharePoint, Microsoft Dynamics GP, Skype for Business, and SCOM.
Progent offers national remote help and consulting services for businesses that run Apple macOS and OS X networks or whose information systems include a combination of Apple Mac and Microsoft Windows technology. Progent's experts offer Mac clients a variety of services such as desktop assistance, migration to the latest edition of macOS from legacy versions of Apple macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also help you with iPhone and Apple iPad integration and management, or moving to Apple's iCloud services. Online technical support provides maximum leverage for your information technology budget by extending user efficiency and limiting the hours charged for network repair services. Sophisticated remote access technology and skilled technicians and engineers combine to enable Progent to solve most network problems without wasting time and money by going to your location. In the vast majority of situations your network problems can be remediated by telephone or through a combination of telephone help and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISA premier security professionals to help you with the most difficult system problems.
The Progent Test and Training Lab at the QTS Colocation Center can be used for piloting line-of-business applications, creating cost-effective migration procedures, assessing and tuning performance, designing or verifying business continuity solutions, resolving compatibility issues, and building training environments for the latest technologies. For Progent customers who lack sufficient internal resources to assemble proper pilot systems, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping vital IT initiatives on schedule.
Progent can help you in all facets of your upgrade to Microsoft Exchange Server 2016 including planning high availability (HA) architecture for a local, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your VMs, mailbox databases and log files; setting up HLB for high-availability CAS services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
Progent's Microsoft-certified experts can provide network help and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting team can help you design, integrate, troubleshoot and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
Progent can provide the expertise of Microsoft-certified consultants and seasoned database application programmers, database administrators, project management experts, network infrastructure architects, disaster recovery/business continuity specialists, and certified security consultants to help you to evaluate the potential benefits of SQL Server 2012 for your organization, install pilot environments at your datacenter or at Progent's lab, design and carry out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from legacy database solutions, and configure a cost-effective and safe network infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012.
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small or mid-size organization's production servers in an environment that delivers the highest degree of dependability and expandability and is in addition easy to move to any data center. ProSight Virtual Hosting services are based upon proven virtualization techniques that enable small companies with mixed- platform IT systems to economize dramatically on the costs of capital equipment, system support, and IT management while achieving world-class reliability and an unprecedented level of vendor independence.
Progent's IT outsourcing packages provide affordable computer consulting for small companies. Whether it includes planning network architecture, setting up an in-house Help Desk or using an outside one, rolling out a new e-mail system, monitoring your network, or building an on-line eCommerce application, outsourcing your network technical services can reduce expenses and eliminate uncertainties, allowing IT service budgets to increase in a more linear and controlled manner than is feasible by building up a large, knowledgeable internal IT organization. Progent's Outsourcing White Paper and flyers show how Progent can help you build a secure and highly available network architecture for your vital business software powered by Microsoft Windows such as Office XP, Microsoft Office 2003, and Office 2000.
Progent can help you in any and all facets of your upgrade to Exchange Server 2016 such as designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; determining storage capacity required for your VMs, mailbox databases and logs; setting up HLB for high-availability CAS services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's Ekahau-certified Wi-Fi site design experts can assist your business to design, implement, tune, manage and debug a Wi-Fi solution customized for your facilities. Progent offers remote or on-premises support for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF signal measurement, Ekahau Analyzer for troubleshooting RF issues, and Ekahau Insights for managing the health of multiple Wi-Fi sites.
Microsoft Exchange 2013 includes significant enhancements to the functionality of its predecessor Microsoft Exchange 2010 and introduces important new features plus a redesigned structure. These enhancements favorably impact vital IT areas including ease of administration, high availability (HA), security and compliance, operational costs, collaboration, scalability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to evaluate the possible business benefits of upgrading to Exchange 2013, design an efficient test and rollout strategy, and educate your IT team to maintain your Exchange Server 2013 solution. Progent also offers ongoing online consulting and management for Exchange Server 2013.
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Progent's ProSight Virtual hosting services provide small and midsize businesses a range of benefits including reduced capital costs, savings on operational costs, improved executive focus, enterprise-class security, greater fault tolerance, and business continuity.
Progent offers a variety of network support packages for small businesses. These IT outsourcing and server monitoring solutions are based on the proactive problem handling capabilities of Microsoft Operations Manager 2007, a state-of-the-art network and system management product that monitors the reliability, performance, and safety of your network and identifies potential troubles before they can disrupt your system. With Progent's economically priced network support programs, small companies can select a basic co-sourcing service program built around System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package.
Progent can assist you to create, deploy and debug a backup solution built around MSP360 technology. MSP360 offers file or image-based backup/recovery for VMs and physical machines, works with all leading public clouds, and allows you to build a backup ecosystem with a low RTO and a granular Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and management of your backup system to protect against data loss resulting from human mistakes, computer glitches, malicious insiders, and external assaults like ransomware. To find out more, see ProSight Data Protection Services 360 Backup solutions.