Additional Topics of Interest

Cisco Architecture System Support
Small Business Network Consulting Group Cisco CCIE Online

Progent offers fast online support from Cisco-certified CCIE networking experts. Progent's CCIE engineers can connect to your network using powerful remote support utilities to provide fast and affordable troubleshooting and repair of urgent network problems.

Maze ransomware recovery Consult
NotPetya ransomware recovery Specialists

Progent's seasoned ransomware recovery consultants can assist your business to reconstruct an IT network victimized by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or MongoLock.

Sales Office Computer Engineer
Support and Setup Branch Location

Years of background providing Microsoft expertise and Cisco technology consulting has allowed Progent to develop a unique capability for supporting branch offices that need IT help with the flexibility common to with small companies but which offers professional communications, thorough documentation, and adherence to enterprise IT protocols. If your enterprise maintains a remote office located anywhere in California or any region covered by Progent's engineers, Progent can provide a wide array of in-person and off-site network consulting services and network architecture assistance.

MetaFrame Onsite Technical Support
Top Engineers Application Delivery

Progent's Citrix consultants can assist your business to design, install, manage, and support a virtual application delivery and management system based on XenApp. Progent's Cisco CCIE network engineers can show you how to optimize your infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter management and support experts can assist your organization to administer and maintain an off-site datacenter that features high availability, advanced security, and fast disaster recovery.

24-7 Professionals Hybrid cloud integration
Microsoft Azure enterprise hybrid cloud solutions Consultants

Progent can provide advanced remote consulting support to help companies connect their IT infrastructure with popular public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can help you to design and manage hybrid environments that can include Windows and Linux systems and applications in either cloud-centric systems or in hybrid architectures that seamlessly combine local resources along with public cloud services. To help you to incorporate public cloud services with networks, Progent can provide a range of cloud integration services that include Microsoft Azure enterprise hybrid cloud design and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has more than two decades of experience delivering advanced consulting services remotely, and Progent can make sure you complete your cloud migration projects on schedule and within your budget.

Remote Consulting Windows Server 2012R2 Security
Windows Server 2012R2 Active Directory Consulting Services

Progent's certified consultants can help you to evaluate the business value of Windows Server 2012 R2 for your company, develop test environments and migration strategies, optimize your network for on-premises, multi-location, cloud-based, and hybrid datacenters, train your IT management staff, create a corporate-wide security strategy, streamline IT management, help with application development, and generate and validate a DR/BC plan.

SCCM 2012 Central Administration Site Consultants
SCCM 2012 Patch Management Information Technology Consulting

Progent can help your business to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to SCCM 2012 from an older change management solution or assist you to enhance your current SCCM 2012 environment to support your evolving business needs. In addition, Progent can assist you to create a software foundation that extracts the most value from SCCM 2012 by delivering expertise with associated Microsoft platforms such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and IIS.

Juniper NetScreen VPN Security Certification
Open Now Juniper NetScreen IPsec VPN Information systems Security Outsourcing

Progent's Juniper Networks-authorized NetScreen consultants can help you to install and integrate NetScreen 5200 and 5400 routers, upgrade from older NetScreen products to more current Juniper technologies, and troubleshoot network infrastructure issues in all-Juniper or mixed-technology systems.

24-Hour 7800 Series IP Phone On-site Support
IP Endpoints IT Consulting

Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can help you to configure, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from discontinued Voice over IP devices to the latest HD media phones. Progent's consultants can also help your organization to integrate your IP phones with Cisco Unified Communications Manager, originally branded CallManager, or with Cisco Unified CM Express (CME) to create a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Cisco Unified Communications Manager apps such as Unified CM IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact solution. Progent can deliver support with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, installing ISR G2 routers with CUBE internetworking support, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.

CRISC Certified Cybersecurity Online Technical Support
24x7x365 Risk Response Online Consulting

Progent's disaster recovery support and business continuity professionals can help you create a disaster recovery plan to prepare for an IT network catastrophe. Progent can help you develop a complete disaster recovery strategy that incorporates scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized consultants can also help you create an affordable, non-stop system solution that addresses reliability issues covering a wide array of infrastructure technologies and processes.

Consultant Services Altaro VM Backup
Altaro VM Backup Management Computer Consulting

Altaro VM Backup provides small and mid-size businesses a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted environments and also supports cost-effective backup to Microsoft Azure Block Blob storage. Headline capabilities include state-of-the-art inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as short as five minutes for reducing your exposure to data loss, advanced encryption, item-level recovery capability for specific files and emails, support for Windows CSV and vCenter for handling larger deployments, and support for Microsoft VSS technology to back up live VMs without downtime. Progent is an Altaro partner and offers a broad array of consulting services to assist you to plan, deploy, manage and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup.

24-7 Outsourcing Network Support Help Desk
Award Winning MS Certified Online Help Desk Network Engineer

The Help Desk Call Center service delivery structure adopted by Progent's Technical Response Center offers small and midsize businesses an effective option to reliance on freelance service individuals by offering extensive expertise accessible to multiple engineering teams, optional 24x7 access to emergency assistance, escalation capability to appropriate experts for solving even the most complex problems, service consistency and dependability, quick follow through overseen by veteran IT service managers, a choice of convenient mechanisms for initiating service tasks, and a high level of process visibility made possible by ticket tracking and available via a web-based portal.