Computer Support for Midsize Companies
Windows 11 Migration and Integration Support
Windows 11 is more like a major revamp for Microsoft Windows 10 rather than a radically new operating system. Changes focus on promoting productivity by presenting the user with a personalized interface with faster access to commonly run apps and frequently referenced information. A signature innovation is Windows 11's redesigned Start menu, which permits you to pin and arrange icons for your most task-relevant apps so you can immediately get to work.
Progent's Microsoft-certified consultants can help you to confirm the compatibility of Windows 11 running your critical workloads so you can evaluate the benefits to your business of upgrading to Microsoft Windows 11. Migration services available from Progent online or onsite include return-on-investment projections, test lab planning, hybrid cloud architecture, mobile access, security and compliance guidance, telecommuting solutions, management planning, network infrastructure design, Wi-Fi setup, patch management, business continuity planning, education for IT staff and end users, Call Desk outsourcing, and ongoing technical assistance.
Progent stands out for being able to deliver high-level guidance for Microsoft Windows 11 on short notice. Progent can deliver occasional help to resolve stubborn technical obstacles or end-to-end project management and co-management services to help you complete major Windows 11 initiatives on time and on budget.
New and Enhanced Features of Microsoft Windows 11
Windows 11 modernizes its user interface across hardware devices, allows greater desktop personalization, integrates important apps that before had to be manually downloaded, offers native support for Android software, and reintroduces support for Widgets for real-time information channels.
New features to Microsoft Windows 11 include:
- The updated Start Menu is the most obvious new feature of Windows 11, replacing Windows 10's screen-hogging tool with a compact, center-stage window that ships containing default app icons and can be easily customized to include the user's favorite set of programs.
- A simplified version of Microsoft Teams is integrated into Windows 11 and can be launched from the taskbar. With this entry-level version of Teams, you can immediately phone, chat, message, or make a video/voice call with people in your contacts.
- Snap Layouts provide a new mechanism for arranging windows into specific zones inside predefined layouts on the Windows 11 desktop. Hovering over a window's maximize button shows a collection of available layouts. Clicking on a zone within a layout "snaps" the selected window into that zone. Snap Assist allows you to populate your chosen layout template with additional windows. You can save your Snap Layouts in Snap Groups accessible from the Windows 11 taskbar.
Snap Layouts permit you to organize personalized windows - The pre-installed Power Automate desktop workflow designer is a robotic process automation (RPA) tool that enables non-experts to record time-saving workflows that can automate repetitive desktop processes. Power Automate permits you to utilize pre-made or custom workflows and can be used with common apps such as email, Excel, websites, files and folders. Power Automate is designed to replace earlier generation automation platforms such as Windows recorder (V1).
- Virtual Desktops enable you to design a variety of custom desktops that each show apps associated with specific activities and workflows like accounting, sports, or marketing. Users can develop virtual desktops and select them from the Task view icon on the Windows 11 taskbar.
Virtual desktops in Windows 11 allow you to create custom desktops for distinct types of activities - Windows 11 reintroduces Widgets, which concisely show current data generated by various services. Widget information can consist of weather, traffic, entertainment, stocks, To-Do tasks, and other dynamic data. Users can supplement|, delete, arrange, size, and personalize widgets based on their own preferences and work circumstances. Each user's newsfeeds are tuned automatically but you can select themes and publishers.
Widgets deliver realtime info on user-specified themes like weather, news, stocks, and calendar - Android Apps work natively on Windows 11. Microsoft's new Windows Subsystem for Android enables a Windows 11 PC to host mobile apps from the Amazon Appstore. Installed apps can use cellular data if your Windows 11 computer has a cellular connection and you subscribe to a data plan with a mobile service provider.
- TCP performance for high-bandwidth networks is enhanced by the incorporation of the TCP HyStart++ and RACK-TLP algorithms in the Windows 11 transport stack. HyStart++ cuts down packet loss during start-up and RACK-TLP minimizes Retransmit TimeOuts.
Progent's Windows 11 Migration Services
Microsoft Windows 11 will not work with older model CPUs or ones that do not have Trusted Platform Module v. 2.0. hardware. For in-place migrations to Windows 11, gen 2 virtual machines need to have two or more virtual processors, comply with host processor prerequisites, and have virtual TPM activated. You cannot perform in-place migrations of existing generation 1 virtual machines to Windows 11. For comjpliant PCs, you can deploy Windows 11 as an upgrade to Windows 10 via standard tools such as Windows Autopilot, Microsoft Deployment Toolkit, and Configuration Manager. For PCs powered by Windows 8, you first need to implement the no-cost update to Windows 10.
Because Windows 10 and Windows 11 can coexist, you can roll out Windows 11 in phased steps. You can use the identical utilities and follow the same processes to administer both operating systems. You can monitor PCs, confirm app support, and streamline Windows 11 installations with the same tools you use for Windows 10. This capability to build a unified management solution facilitates Windows 11 upgrades. Progent can help your organization to plan and implement a Windows 11 migration that optimizes the use of your in-place network resources including desktops, utilities, applications, cloud-based and local services, and network infrastructure.
Progent's consultants can deliver these services to make sure you comply with best practices for each stage of your Microsoft Windows 11 migration:
- Create an incremental rollout plan that begins with developers and early adopters, proceeds to validation, and culminates in broad deployment
- Define standards for preparedness to advance to the next deployment phase
- Inventory deployment tools and verify your migration strategy is accommodated by your infrastructure, intended configuration standards, and security policies
- Determine which applications will work unmodified, which need updates, and which should be replaced
- Create an ongoing PC management strategy
Other Consulting Support Services for Microsoft Windows 11
Progent offers a selection of outsourcing services intended to help businesses of any size to plan, deploy, administer, and maintain hybrid networks that include desktops and notebooks running Microsoft Windows 11. Progent's Technical Response Center can act as a temporary and seamless supplement to your in-house Help Desk to provide remote assistance from Microsoft-certified technical experts to help handle the initial surge of service requests you may experience as you migrate to Windows 11. Typical questions may involve areas such as app or peripheral driver functionality, online access, or security.
Progent's desktop management experts and Windows 10 consultants can simplify the management of your Windows 11 endpoints by identifying time-saving solutions for common tasks such as update management support, keeping track of licensing, checking utilization and performance, and guarding against cyber attacks. Progent's mobile computing experts can assist you to design a cohesive BYOD environment for your handheld device users by delivering services such as Apple iOS integration and Google Android integration consulting. Progent's Wi-Fi configuration consultants can assist you to set up both fixed and temporary Wi-Fi infrastructure for any site including corporate headquarters, branch offices, home offices, and conference facilities.
Progent's certified cybersecurity experts can assist your business to plan, deploy, and test an IT security strategy that incorporates the advanced security capabilities of Microsoft Windows 11. Progent has developed a variety of affordable cybersecurity assessment services to evaluate the security profile of desktops, laptops, and tablets running Windows 11. For continual IT threat defense and maximum availability, Progent offers the ProSight suite of network management services which include of a selection of 24x7 remote network monitoring services including Progent's ProSight LAN Watch server and endpoint management services and ProSight WAN Watch ITinfrastructure monitoring incorporating modern Remote Monitoring and Management (RMM) technology. Progent's Cisco-certified CCIE infrastructure experts can assist you to take advantage of the latest remote connectivity features of Microsoft Windows 11 and can help you create a centralized accessibility solution that facilitates a BYOD work style and features speed, modern security, and maximum availability.
To improve manageability, security, economy, and uptime for Windows 11 PCs, Progent's Hyper-V virtual client experts can show you how to implement and use the Client Hyper-V capability included with Windows 11.
Contact Progent to Learn More About System Design and Upgrade Services for Windows 11
To learn more about how Progent's consultants can assist you to evaluate or upgrade to Windows 11, call
An index of content::
Cybersecurity Vulnerability Assessment Consultancy
Consult Cybersecurity Security Evaluation
Progent has created several network security service bundles designed to deliver larger institutions an impartial and thorough security evaluation from a team of certified security consultants. All Progent's security assessment bundles incorporate a suite of procedures including automated scans from inside and from beyond the corporate firewall, expert interpretation of results by certified security engineers, production of a paper explaining the findings, plus a live concise executive outbrief and a detailed live review for in-house IT managers.
Outlook Web App and iPad Technology Consulting
Support and Setup OS X and Exchange
Exchange Servers and Macintosh workstations can co-exist efficiently. Progent's Mac and Microsoft premier experts can help you install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can work closely with teammates who use Microsoft Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac systems can collaborate, allowing Mac users to get and transmit messages, examine the Exchange global address list, copy addresses, sync up calendars, and alert fellow workers to conferences via your Microsoft Exchange account. Progent will make sure that your Exchange Server is appropriately configured and that LDAP and Outlook Web connectivity are enabled. Progent also offers specialized one-on-one Entourage training.
Information Technology Consulting Supplemental Support Desk Cost Savings
Support and Help Helpdesk Sharing Costs
Progent's Help Desk Call Center outsourcing and co-sourcing services enable companies to reduce costs, increase output, and adapt rapidly to sudden changes in business conditions.
Immediate Consulting Services Aironet Wireless AP
Aironet 802.11ac AP Migration On-site Support
Progent's Cisco CCIE-certified wireless infrastructure consultants offer online or on-premises integration and debugging support to help your organization to plan, implement, upgrade, tune, manage and troubleshoot Aironet Wi-Fi access point deployments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your wireless environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise connectivity solution that is easy to manage and scale. Progent also can provide affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, location and setup of Aironet wireless APs to work with your unique workplace design, building structure, and anticipated workloads.
Windows and macOS Support Services
Technical Support Services Apple Mac and Windows
Progent's support specialists in Apple OS X and Microsoft Windows technology can show you how to combine Apple Macintosh and Windows systems into cohesive environments with full sharing and collaboration support. Allowing efficient co-existence among a variety of servers and desktops powered by Mac OS and Microsoft Windows calls for broad knowledge of and experience with Mac and Microsoft technology. Progent's experience in Microsoft and Apple consulting makes it possible to provide world class support to companies that rely on these technologies to maintain their strategic edge. Progent's consultants can also assist your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.
After Hours CRISC Certified Remote Technical Support
Support and Setup Risk Monitoring
Progent's disaster recovery planning and business continuity consultants can show you how to design a disaster recovery plan in case of an IT network disaster. Progent can show you how to create a comprehensive disaster recovery strategy that includes periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified consultants can also show you how to build an affordable, high-availability system architecture that addresses reliability issues involving a broad array of network technologies and procedures.
External Network Security Scan Consulting
After Hours Cybersecurity Inventory Consultancy
Progent offers small organizations two specially designed security inventory scanning packages that provide, for a set price, remotely managed scans of your network security profile which are evaluated by certified security specialists who interpret the data collected by the remote scan, deliver objective summaries of your existing security vulnerability, and make suggestions for improvements. Progent offers two non-overlapping security inventory scanning packages for external and internal scanning that are priced to fit the budgetary realities of small companies while offering enterprise-class evaluations of your IT network's vulnerability to attack.
Customer Relationship Management Remote Consulting
Award Winning MCSE Expert Certified Customer Relationship Management Consulting Services
Microsoft Dynamics Customer Relationship Management helps mid-market businesses build positive client relationships. Integrated Sales and Customer Service components allow in-house staff to share information to help improve selling success and offer steady, effective customer service. Progent can configure the most sensible server and communications environment, including mobile wireless access, to back Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MS CRM professional who can show you how to integrate Microsoft Dynamics CRM with your sales or customer support data.
Firepower Management Center Online Technical Support
CCNP Certified ASA Firewalls with Firepower Remote Technical Support
Cisco's Firepower NGFWs Firewalls provide a major performance improvement compared to Cisco's previous-generation ASA 5500-X firewalls and offer unified control of modern cybersecurity features like application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help your organization to plan and execute a smooth migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's cloud-based services to build and centrally manage network environments that span local offices, data centers, and cloud resources.
Intune Consulting Services
Mobile Application Management Support Outsourcing
Progent's Intune consultants can help you to assess the business case for utilizing Intune for managing your web-facing mobile computers including notebooks, smartphones, and tablets based on Windows, iOS, and Android. Progent can help your company to configure security policies, set up test environments to confirm the appropriateness of Intune for your network, install Intune across your enterprise, combine Intune with SCCM for unified change management, and troubleshoot your Microsoft Intune deployment.
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