Progent's ProSight Email Guard uses the technology of leading data security vendors to deliver centralized control and comprehensive protection for your inbound and outbound email. The powerful structure of Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This reduces your exposure to external threats and conserves system bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a deeper layer of analysis for inbound email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall.
E-Mail Guard represents a complete solution for blocking spam and virus attacks. E-Mail Guard handles the protection and administration of corporate email by providing constantly updated spam and virus blocking, policy administration, content testing, and defense against email-based DHA and DDoS attacks. E-Mail Guard also includes tracking, administration and reporting utilities plus outgoing email testing to let you troubleshoot your email environment and define and regulate corporate email policy.
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, implementing, optimizing and troubleshooting Microsoft SCOM solutions and offer organizations of all sizes advanced remote or on-premises consulting support for SCOM 2012. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs based on industry best practices for monitoring network fabric as well as both Microsoft and 3rd-party applications and services. Also, Progent can provide fast online or onsite troubleshooting to assist you to fix critical problems uncovered by Microsoft SCOM 2012.
Progent's Wireless Consulting Services offer a convenient, affordable way for companies of any size to configure, manage, monitor and troubleshoot advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can help you design and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
ProSight Data Protection Services ECHO from Progent provide small and medium-sized organizations an affordable and fully managed solution for secure backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup activities and allows fast restoration of critical data, applications and virtual machines that have become lost or damaged as a result of hardware failures, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's disaster recovery specialists can provide world-class support to configure ProSight DPS to to comply with regulatory standards like HIPAA, FIRPA, and PCI and, when necessary, can assist you to restore your critical information.
Progent's Standard Help Desk Services offer a comprehensive service desk solution that manages all facets of remote Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and management reports. Support services are provided at a significant discount off Progent's normal desktop service rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve complex problems.
Progent's Cisco CCIE network consultants can help your business to set up, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point support, Cisco IP phone consulting, and CUCM/CallManager software consulting.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer affordable remote and onsite consulting expertise, application development, and troubleshooting services for businesses of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can help customers plan and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines local and cloud-based resources into a cohesive intranet solution.
Microsoft allows you to create transparent hybrid ecosystems that combine Microsoft 365 and local Exchange deployments. This permits you to have some Exchange mailboxes located at your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can help your organization with any facet of designing, implementing and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can provide as-needed support to help you through stubborn technical issues and also can provide extensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange solution is completed on time and within budget.
Progent's Microsoft engineers can provide affordable remote support and programming services to help your business to plan, implement, manage, and maintain SharePoint 2010 installations that can feature web pages able to function as intranets, extranets, document and media management applications, blogs, data warehouses, business information systems, enterprise search, workflows, and other utilities to support and enhance collaboration. Progent can show you how to integrate SharePoint 2010 with Microsoft SQL Server and with third-party data sources as well as with Microsoft's familiar office productivity programs like Excel, Word, Outlook, and Visio. Progent can help your business to migrate from previous releases of SharePoint or move a mix of web technologies into a unified and easy-to-manage SharePoint 2010 environment.
Microsoft 365, formerly branded Office 365, is Microsoft's extensive family of productivity programs and cloud-hosted services offered on a monthly or annual subscription basis. Microsoft 365 programs and cloud-based services are available in an array of product bundles targeted at markets from students and households to enterprises. Progent can provide fast and affordable online access to specialists with in-depth knowledge of Microsoft, macOS, Apple iOS, and Google Android platforms. Progent can help you to understand the wealth of subscription plans offered with Microsoft 365 and integrate your information network with Microsoft 365 so you derive maximum business value. Progent offers expertise with cross-platform networks that include Windows, macOS, and Linux software. Progent can also help your business to build and manage hybrid networks that transparently integrate local and cloud-based products and services.
For advanced project management support, Progent can provide the services of veteran information technology experts with decades of experience in technology management, program development, and process design for organizations ranging from Big 4 firms to dot-com startups to government agencies. These proven IT managers can provide project management expertise to help enterprise clients follow best practices to ensure that major projects are successfully completed on schedule and on budget.
Cisco's wireless IP phones are hardened wireless devices intended for workers who are mobile within office, warehouse, retail or other environments where management requires portable phones that offer more control, security and durability than is possible with the BYOD mode of workplace communications. Creating solutions with Cisco's wireless VoIP phones usually demands that IT teams set up and fine tune many components of your wireless infrastructure such as wireless access points, routers and switches, Cisco wireless LAN controllers, and management software. Progent's Cisco-certified experts can provide online and onsite assistance to help your organization build and maintain a Cisco wireless VoIP phone solution by providing services that can range from debugging the configuration of an IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for modernizing the wireless infrastructure of a campus.
Progent offers nationwide online help and consulting services for companies who operate Solaris networks or whose IT systems include a mix of Sun Solaris and Microsoft Windows technology. Remote network consulting provides maximum leverage for your IT budget by protecting user efficiency and shortening the time charged for network analysis and repair. Sophisticated remote access technology and skilled service specialists and engineers allow Progent to handle most IT problems without wasting time and money by traveling to your location. In most of situations your IT issues can be remediated by telephone or through a combination of telephone help and remote connectivity. Progent can put you in touch with Cisco certified CCIE network engineers and CISSP and ISSAP certified security specialists to help with the toughest network issues.
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to plan, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for environments from a small office to a large campus or a multi-site enterprise. Progent can also assist clients to incorporate other Cisco appliances for centralized management.
Progent's expert application designers and programmers can help your business to create enhancements to Microsoft GP that support the special needs of your business without losing the benefits of seamless Windows integration and connectivity. Progent can also offer expertise with a range of development tools that can be utilized to create integrations with Microsoft GP. These integration tools include Dexterity, Modifier with VBA, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Progent's Shared Call Center service makes it possible for your business to split responsibilities for Help Desk services transparently between your IT team and Progent's nationwide pool of veteran technical support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the leading shared professional services automation (PSA) platform for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Progent's Microsoft-certified relational database consultants offer small and midsize businesses remote DBA and programming services for popular RDBMS products such as MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Services available from Progent include installation and integration, application architecture and programming, management support, synchronization solutions, storage management, performance optimization, data migration, security and compliance, backup/restore options, troubleshooting, and webinar training.
Cisco's security and offsite connection technology for small organizations offer a full line of easy-to-administer security products to help protect your local and remote network infrastructure. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection systems and VPN concentrators. Progent's expert staff of consultants includes experienced specialists with Cisco's CCIE and CCNP certifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security technologies that fit best with your company objectives.
Progent's Microsoft-certified consultants can provide businesses of any size consulting, troubleshooting, and application development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that uses web-based technology for efficiently coordinating people, teams and data. SharePoint Server offers a central location for your employees or customers to connect to, organize, distribute and manipulate useful information, files, and software and to interact with other people. Microsoft SharePoint enables faster and more intelligent decisions, more effective sharing across teams and more economical business processes. Windows SharePoint Services connect employees, customers, teams and major tasks with the data they've created in a way that makes data convenient to find, download and re-use. Progent's SharePoint consultants can help your organization to manage your existing SharePoint ecosystem or migrate to the latest release of SharePoint Server or to SharePoint Online.
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Microsoft SQL Server 2016 offers major enhancements in performance, scale, security, high-availability, BOYD integration, and integrated BI. New features include PolyBase for processing relational and non-relational files simultaneously for data warehousing, R language integration, Row-level Security, Mobile Reports, and seamless management of on-premises and cloud-resident resources. Progent's Microsoft-certified consulting team can provide remote and on-premises expertise to assist businesses of any size to deploy, administer or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft products including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics CRM and GP, Skype for Business, and System Center Operations Manager (SCOM).
Progent makes use of the Flexential Tampa data center mainly to deliver private cloud hosting. Progent maintains a team of IT experts located in the vicinity of Tampa, and Progent also offers remote expertise from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware professionals, and senior DRBC planning consultants. Progent can also help your business to plan and carry out a move to the Flexential data center by providing services like designing system architecture, specifying hardware components, system configuration and validation, debugging, streamling online management, and training your network support team.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive backgrounds configuring ISA Server-based security installations for IT networks with multiple offices, remote workers, and line-of-business eCommerce applications. Progent's ISA Firewall experts are available to assist your small business in designing and deploying an installation of ISA 2000 Server or ISA 2004 Server that meets your information security requirements without adversely limiting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progent is a leader in cost-effectively delivering enterprise-class IT help to small businesses. Progent's success in handling the network support requirements of the chronically underserviced small business market is the cumulative result of key technical and process innovations that have eliminated a great deal of the conventional expenses out of managing IT service, added unprecedented technical expertise into the support system, and dramatically accelerated the solution cycle.
Progent's Standard Help Desk Services provide an end-to-end solution that manages all aspects of online desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and management reports. Support services are offered at a substantial discount from Progent's regular desktop service rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve the most issues.
Progent's Microsoft-authorized experts can help you evaluate the business justification for deploying Microsoft SharePoint Server 2007, consult with you on the most sensible edition of SharePoint Server for your circumstances, provide configuration and deployment expertise, assist you to install MS SQL Server as a supporting database, optimize your network infrastructure, integrate your off-the-shelf and custom application programs to operate with SharePoint Server 2007, develop a comprehensive security plan that encompasses portal solutions, and provide troubleshooting and Help Desk services.
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Progent's Microsoft-certified consultants offer small and midsize businesses IT consulting, support, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, teams and data. SharePoint Portal Server offers a central spot for your employees or clients to connect to, organize, share and manipulate useful information, documents, and software and to communicate with one another. It allows quicker and more intelligent decisions, more effective sharing across groups and more streamlined business processes. The main goal of SharePoint Server is to gather together, in a relevant way, all of the many sources of knowledge accessible inside and outside an organization. Windows SharePoint Services join employees, clients, teams and projects with the knowledge they've created in a manner that makes data easy to locate, retrieve and apply.
Progent's team of expert programmers, database architects, and project management consultants can help large businesses to complete development programs for Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to seasoned project managers for high-level planning and program co-ordination or Progent can assist customers plug expertise gaps by offering relational database architects and software programmers experienced in developing RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can assist clients to incorporate SharePoint with additional applications such as SQL Server and Office Excel to build data-driven intranets and web portals. Progent also offers expertise with web development technologies and can assist clients to create, enhance, repair, or port web applications to take advantage of the most current web technology.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to deliver web-based management and world-class protection for your email traffic. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This reduces your exposure to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a deeper level of analysis for incoming email. For outbound email, the local gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The local security gateway can also assist Microsoft Exchange Server to track and protect internal email that stays inside your security perimeter.
ProSight Data Protection Services ECHO provide small and mid-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery. For a low monthly price, ProSight DPS automates your backup activities and enables fast restoration of vital files, apps and virtual machines that have become lost or damaged as a result of component breakdowns, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can deliver advanced expertise to configure ProSight DPS to be compliant with regulatory standards such as HIPAA, FINRA, and PCI and, whenever necessary, can assist you to restore your business-critical information.
Progent's SonicWall firewall consultants can help you deploy, manage, and troubleshoot SonicWall firewall/VPN devices including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISM and GIAC-certified network security consultants can help you incorporate SonicWall firewalls into a complete security solution and design protection into your business processes.
The Certified Information Systems Auditor credential is a prestigious qualification that signifies expertise in network security auditing. Accredited by the American National Standards Institute, the CISA accreditation requires that candidates pass an extensive examination given by the ISACA international professional group. Progent can provide the expertise of a CISA-Premier Cybersecurity audit professional able to help businesses in the areas of information systems audit process, IT governance, systems and architecture lifecycle, information technology support, protection of data assets, and business continuity planning.
Microsoft Dynamics GP/Great Plains 2010 software is a comprehensive business management and analytics solution that unifies information and operations across your company, interfaces easily with other applications, and connects workers, customers and suppliers regardless of time or place. Created for small to mid-size businesses, Microsoft Dynamics GP 2010 and MS Dynamics GP Release 10.0 deliver functionality for financials, analytics and reporting, project management, inventory and order control, e-commerce, human resource management, CRM, field service, manufacturing, retail management, and web-based business services. Progent can show you how to set up and maintain a reliable, protected computer and communications infrastructure to support Microsoft Great Plains, and can give you access to experienced Great Plains consultants to help your business exploit the full power of Microsoft Dynamics GP 2010.
Progent's Windows Server 2019 disaster recovery/business continuity preparedness experts can help your business to plan and deploy a disaster recovery solution built around Microsoft's advanced Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Progent's CISSP-certified network security consultants can assist businesses of all sizes with any aspect of IT security. Progent can help implement cost-effective cybersecurity solutions that protect a small office against advanced malware attacks or Progent can design, deploy, and monitor a comprehensive security strategy for hybrid enterprise networks that support local, online, and mobile users sharing IT resources spread across a mix of physical sites and various clouds.
Progent's Cisco-certified wireless integration consulting experts can help you to configure, manage, and debug Cisco Wi-Fi products including Cisco's Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
SQL Server 2014 incorporates significant enhancements in key areas such as speed, uptime, security, and cloud readiness. SQL Server 2014 is the first release of SQL Server that includes in-memory technology that operates seamlessly across all types of applications including Online Transaction Processing (OLTP), data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient remote and onsite consulting services including system design, configuration, administration, troubleshooting, and software development services to enable organizations of any size to realize fast return from their SQL Server 2014 deployment.
Progent's certified Office Excel and Office 365 Excel consultants offer a broad variety of online services to assist you to plan, develop, test, install, manage, and debug applications based on any version of Excel, including Office Excel desktop and Office 365 Excel. Progent can help your business to move your legacy Excel solutions to the newest releases of Excel, support Excel on Apple iOS-based iPhones and iPads and Google Android phones and tablets, and resolve compatibility problems between different releases of Excel. Progent offers as-needed support to organizations who need a fast fix to a stubborn issue associated with Office Excel and Progent also offers full project management support for migrating or developing line-of-business applications based on Excel. Progent's cost-effective online training for Excel can be custom tailored to address the needs of individuals or teams.
Systems Management Server provides extra capability for change and configuration management of Windows-based networks through introducing Feature Packs. Feature Packs lower the overall operational expense of managing and deploying software by making it easier to install system images, control mobile devices, and operate management tools. In addition to advising you about techniques to save management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and implement IT tasks that cover areas that Feature Packs are designed to make more efficient. Progent's adoption and update services can lower spending and reduce business disruption as you transition to the latest operating systems and programs. Progent's wireless consulting experts can show you how to define sensible procedures and policies to manage handheld computers and intelligent portable communication devices so your mobile workforce stays productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you design a security strategy that incorporates policies, processes and technologies to keep your IT network safe.
Progent's Microsoft-certified Forefront Threat Management Server 2010 and ISA Server 2006 experts can assist you to plan, deploy, and manage an implementation of Forefront Threat Management Server or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall protection, performance and manageability that your company needs.
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small company's servers in a solution that delivers the maximum level of dependability and expandability and is also easy to migrate to another host. ProSight Virtual Hosting and management services are based on mature virtualization techniques that enable small and midsize businesses with multi- platform IT systems to economize significantly on the costs of capital equipment, infrastructure maintenance, and network management while benefiting from world-class fault tolerance and an unmatched degree of vendor flexibility.
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief interview with a Progent information assurance consultant. The interview is intended to help assess your company's preparedness to defend against ransomware or recover quickly from a ransomware incident. Progent will consult with you personally to gather information about your existing antivirus tools and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to create an efficient AV and backup/recovery environment that reduces your exposure to a ransomware attack and aligns with your business requirements.
If your office computer system combines UNIX, Linux or Sun Solaris platforms with Microsoft Windows, Progent can help you to integrate your computers into a cohesive network that permits all your operating systems to run side by side for simple administration, seamless information exchange, high availability, superior throughput, and strong protection. Progent's UNIX/Linux/Solaris and Windows coexistence assistance services include IT architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote technical help and repair, in-person technical support, and Help Desk Call Center support.