Progent's pricing policy is to bill for online service and on-site visits per minute. Consequently, you are invoiced exclusively for received support. Progent does not impose a more expensive rate for after-hours or emergency service, and inside California or in regions where Progent offers in-person service, Progent does not charge for travel except for emergency support where on-site time is less than 4 hours. In addition, Progent imposes no service activation charge and requires no monthly commitment for services provided during normal working hours. Many support firms demand substantial minimum fees or charge for each quarter hour or longer. Progent's small granularity does away with large invoices for quick solutions so you will not be tempted to allow simple problems to fester.
SQL Server 2000 is a complete, Web-enabled database and data analysis solution that enables the rapid creation of a new generation of high-end programs that can provide your company a critical competitive advantage. Microsoft SQL Server 2000 features core support for XML and the ability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background supporting Microsoft technology, assures you success in planning, installing and administering Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET environment.
Progent's ProSight Virtual hosting services offer small businesses a range of benefits including reduced capital expenditures, reductions in operational costs, improved management focus, enterprise-class security, enhanced availability, and business continuity.
Progent offers access to the affordable support of online Internet connectivity consultants to assist your organization to evaluate or enhance your Internet services so your Internet connectivity solution aligns with your business requirements. Support services available from Progent's engineers include assessment of your current bandwidth use, vendor and plan analysis and selection, network provisioning, and overseeing a smooth move to a new ISP and/or service arrangement. Provisioning can include enhancing existing routers and configuring new ones, setting up firewalls, and upgrading fault-tolerant BGP architectures.
Microsoft allows you to create transparent hybrid environments that integrate Office 365 and on-premises Exchange deployments. This permits you to have some Exchange mailboxes hosted on your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can assist your organization with any facet of planning, integrating and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can provide occasional support to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is successfully completed on schedule and on budget.
Progent's Cisco certified wireless networking consultants offer affordable online and onsite support for both legacy and modern 802.11ac Aironet Wi-Fi access points (APs) and Progent can help you to design and maintain Wi-Fi environments that incorporate indoor and outdoor/industrial Aironet access points.
Progent provides high availability load balancing support that addresses system load balancing, load balanced program, LAN/WAN backbone routing, and content dispatching products including F5 Networks 3DNS. fault tolerant load balancing vendors for which Progent offers consulting services include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and ACNS, and F5 Networks 3-DNS.
Progent's Mac experts can promote the creative facets of Mac computing by offering help services and training in graphics, sound, and motion video. Progent's support professionals can provide expertise in a range of Apple Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video post production facility.
Dynamics GP allows you to grow and manage your business better by offering easy availability of strategic data and a rapid return on investment. Microsoft Dynamics GP offers important productivity benefits such as its ability to extend the reach of your organization, handle your accounting, computerize financial operations, standardize procedures throughout your business, refine inventory control, increase order accuracy, grow revenue and minimize turnaround time, and increase free cash flow. Progent can show you how to set up and manage a robust, secure server and communications infrastructure to support Great Plains, and can provide experienced Dynamics GP/Great Plains support professionals to make sure you reap the full benefits of your Microsoft Dynamics GP business management system.
Progentís Wireless Consulting Services offer a convenient, affordable option for companies of all sizes to integrate, manage, monitor and repair advanced wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to diagram, monitor, enhance and debug their networking hardware such as routers and switches, firewalls, and access points as well as servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that network diagrams are always updated, copies and displays the configuration of almost all devices on your network, tracks performance, and generates alerts when issues are detected. By automating time-consuming management activities, ProSight WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, finding devices that need important software patches, or identifying the cause of performance bottlenecks.
Progent's Cisco-certified SIP infrastructure consultants can help organizations of any size to plan, deploy, maintain, debug and upgrade Cisco's SIP infrastructure technology and Cisco's CUBE-connected IP PSTN trunks and can provide cost-effective remote or onsite support to assist companies to move smoothly to a productive unified communications environment that delivers fast return on investment. Progent's certified Microsoft collaboration experts can help you to configure interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business and Lync Server for connectivity to a SIP PSTN trunk.
Dynamics GP/Great Plains software offers analysis and reporting capabilities that allow you to monitor all business processes, revenues and spending, and market trends with integrated drill-down, inquiry, and reporting capabilities. Progent's Microsoft Dynamics GP reporting support services can enable you to design reports that allow you to understand your business more thoroughly, converting raw data into useful management information. Progent can enhance your reporting and business analysis by offering Crystal Reports expertise, FRx help, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can provide Microsoft .NET consulting, Microsoft SQL Server help, and programming experience with VBasic, XML and other development environments in order to deliver custom business application development and eCommerce applications that work seamlessly with Dynamics GP/Great Plains.
The current Cisco ASA 5500-X Family of firewalls with Firepower Services offer substantially more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-certified CCIE network experts can assist your company to manage your existing PIX or Cisco ASA 5500 security appliances or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, integrate, optimize, manage and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.
Progent offers two ultra-affordable service packages designed to allow small businesses to receive an impartial security evaluation from a premier security consultant. With Progent's External Security Inventory Checkup, a security engineer administers an extensive test of your network from outside your company firewall to determine potential risks in the security posture you present to the public. With Progent's Internal Network Security Inventory Scan, an engineer runs a system scan from an authorized computer inside your company firewall to assess your exposure to internal assaults. Both security inventory packages are set up and run from a secured remote location.
Progent offers cost-effective online consulting to help companies to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, readiness assessment, system design and review, pilot testing, deployment, centralized administration, performance optimization, licensing management, backup/restore solutions, and security and compliance.
Progent's Windows consultants can assist businesses of any size to assess Windows 10 or to upgrade to Windows 10 from an earlier version of Windows. Online and on-premises evaluation and migration services for Windows 10 offered by Progent's experts include Return on Investment estimates, project coordination, compatibility testing, test lab systems, virtualization architecture, Cloud integration, mobile management and synchronization, telecommuter access, data and identity security, streamlined provisioning and management, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, custom training for network management staff and end users, and ongoing consulting support.
Cisco's security and offsite access products for small companies offer a full line of manageable security solutions to help protect your local and remote network infrastructure. Cisco's Virtual Private Network product family includes routers, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's professional consulting staff includes experienced engineers with Cisco's CCIE and CCNP qualifications who can help your business to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security solutions that align most closely with your company goals.
Progent's Microsoft-certified ISA Server consultants have extensive experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for IT networks with many offices, mobile users, and line-of-business web applications. Progent's Microsoft Firewall consultants can assist your company in designing and implementing an installation of ISA Server 2000 or ISA 2004 Server that meets your information security requirements without adversely restricting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date versions of ISA Server.
Progent's certified Windows Server 2019 consultants can help your organization to design and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers major improvements in scale, performance, ease of management, virtualization, cybersecurity, hybrid local/cloud integration, availability, and Linux support.
ProSight Data Protection Services from Progent offer small and mid-sized organizations an affordable and fully managed service for secure backup/disaster recovery (BDR). Available at a low monthly price, ProSight DPS automates and monitors your backup processes and allows fast restoration of vital data, applications and VMs that have become lost or damaged as a result of hardware failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can provide advanced expertise to set up ProSight DPS to to comply with government and industry regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to restore your critical information.
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their operations by automating key sales activities including listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales processes, vendors can broaden their market, reduce their cost of sales, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and speed up your return on investment.
Progent's Cisco-certified wireless consultants can help your organization to assess the benefits of using Catalyst Wi-Fi controllers to manage wireless deployments of any size. Progent can help you to support and debug your current Wi-Fi network or help you plan and implement an efficient transition from earlier generation wireless controllers to modern solutions.
Progent's certified Internet Security and Acceleration Server consultants have long experience developing Microsoft ISA Server-based security solutions for IT networks with many sites, mobile users, and line-of-business web applications. Progent's ISA Firewall consultants are available to help your small business in designing and deploying an installation of ISA Server 2000 or ISA 2004 Server that meets your information protection needs without adversely limiting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management technology to help keep your IT system running at peak levels by checking the health of vital devices that drive your IT network. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your designated IT management personnel and your assigned Progent engineering consultant so that all potential issues can be resolved before they have a chance to impact productivity.
Progent's Citrix consultants can assist you to evaluate the potential strategic value of the various editions of Citrix Essentials for Hyper-V, help you to use Citrix administration utilities in your Hyper-V environment, and demonstrate to you how you can deploy Citrix Essentials to improve the responsiveness, availability, consistency, and recoverability of your virtualized environment while lowering the cost of equipment and operations and simplifying administrative processes.
Microsoft Windows Active Directory requires extensive practical experience to configure optimally across an enterprise. Progentís Microsoft Premier consultants are experienced in designing, deploying, and supporting complex Enterprise AD installations. Progentís fields of proven competence with Windows Server Active Directory include replication problems, multi-domain partition configurations, correcting corrupted Active Directory objects, cleaning up residual beta version configuration objects in online AD systems, and fixing unsuccessful installations of AD and AD-integrated programs.
Cisco's PIX firewalls have been discontinued and Cisco might not support these devices. Progent continues to offer consulting support for Cisco's PIX 500 Series firewalls to help you with maintenance and management and Progent can also help you assess whether to migrate to next generation firewall products from Cisco. Progent's Cisco-certified experts can help your company plan and carry out a smooth migration to Cisco ASA 5500-X firewalls based on industry best practices.
Progent's pricing model is to bill for online service and in-person visits by the minute. As a result, you are charged just for delivered services. Progent does not demand a higher rate for off-hours or priority support, and within California or in areas where Progent offers in-person support, Progent does not bill for travel time except for urgent calls where on-site time is less than four hours. Also, Progent applies no startup charge and requires no retainer for services provided during normal business hours. Many service firms impose large minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity eliminates big invoices for fast fixes so you will not be tempted to permit minor problems to fester.
Progent's service specialists in Mac and Microsoft Windows technology can show you how to combine Apple Macintosh and Windows systems into seamless networks with full sharing and workgroup functionality. Allowing productive cooperation among a variety of servers and desktops powered by Apple Mac OS and Windows calls for broad knowledge of and experience with Mac and Windows technology. Progent's experience in Microsoft and Apple consulting makes it possible to offer world class assistance to companies that depend on these platforms to keep their strategic advantage. Progent's consultants can also assist you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
SQL Server 2016 introduces major enhancements in speed, capacity, data security, high-availability, mobile computing integration, plus integrated analytics and reporting. New features include PolyBase for handling relational and non-relational databases simultaneously for data warehousing, Jason support, Row-level Security, Mobile Reports, and centralized control over local and cloud-resident resources. Progent's Microsoft-certified consultants can deliver online and on-premises support to help organizations of all sizes to deploy, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft technologies such as Windows Server, Exchange, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.
Progent is hiring a range of full-time employees such as solutions-driven Microsoft Certified Systems Engineers; network experts with Cisco CCDP or CCIE certification; and specialists in fault-tolerant system architecture with experience in mobile connectivity, wireless networking, high-availability systems, disaster recovery solutions, data protection, and server virtualization. We are also seeking desktop support technicians, remote troubleshooting professionals, and CISSP or CISA certified security professionals. We are also hiring veteran managers able to operate efficiently in Progent's dynamic, virtual office model. Progent contracts freelance professionals who have proven knowledge and working experience in crucial IT topics outside our primary service concentration. Our Experts Group includes contractors who can provide advice and development support for line-of-business solutions that include MRP, Enterprise Resource Planning, or Customer Relationship Management; possess in-depth expertise with non-Microsoft operating systems such as Linux derivatives, Apple OS, or Solaris, or can provide world-class skills in areas like telecommunications, web site development, Electronic Data Interchange, web commerce, or database management. Independent contractors certified by Progent cooperate with Progent's staff professionals to provide end-to-end IT services for small company networks.
ProSight Enhanced Security Protection managed services offer affordable in-depth protection for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, device management, and web filtering through cutting-edge tools incorporated within one agent accessible from a unified console. Progent's data protection and virtualization consultants can assist your business to plan and configure a ProSight ESP environment that addresses your organization's specific needs and that helps you demonstrate compliance with legal and industry information security regulations. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require urgent attention. Progent's consultants can also help your company to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack such as ransomware.
To provide cost-effective IT support for small companies, Progent offers full-service IT outsourcing plans that give small companies quick access to network help without forcing you to hire, train, and maintain an expensive full-time computer support team. Progentís IT outsourcing packages offer you an affordable way for building a secure and robust environment for your important Windows office productivity applications such as Microsoft Office XP and Microsoft Office 2003.
Progent provides nationwide remote help and troubleshooting services for businesses who operate Apple macOS and OS X networks or whose information systems include a combination of Mac and Microsoft Windows products. Progent's consultants offer Apple macOS and OS X clients a range of IT services such as desktop support, upgrading to the latest version of macOS from legacy editions of Apple macOS or OS X, plus expertise with Mac application software. Progent can also assist you with Apple iPhone and Apple iPad support, or moving to iCloud services. Remote technical support provides optimum return for your information technology dollar by extending user efficiency and limiting the hours charged for network analysis and repair. Sophisticated remote support utilities and skilled technicians and engineers allow Progent to handle most network issues without wasting time and expense by going to your site. In the vast majority of situations your IT issues can be remediated over the phone or via a combination of telephone help and remote connectivity. Progent can offer the services of Cisco certified CCIE network engineers and CISSP and ISSAP certified security specialists to assist with the most difficult system problems.
Progent's Microsoft-certified consultants provide computer help and network consulting expertise for Microsoft Exchange 2003 Server, Microsoft Windows 2003 Server, and for the entire family of Microsoft Servers. Progent's migration, configuration, management, and troubleshooting expertise for Exchange 2003 Server include system design, installation, documentation, local and remote troubleshooting, Help Desk Call Center support, expert security consulting, and full-service IT outsourcing.
SQL Server 2016 offers significant improvements in performance, scale, security, high-availability, BOYD support, plus integrated analytics and reporting. Innovations include PolyBase for processing structured and unstructured databases in one appliance for big data applications, Jason support, Dynamic Data Masking, Mobile Report Publisher, and centralized management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified consulting team can provide remote and on-premises expertise to assist businesses of all sizes to implement, administer or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft platforms such as Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).