Progent's remote connectivity and smartphone synchronization specialists can assist you to design and configure connectivity solutions for remote desktop PCs, notebooks, and smartphones so they work tightly with your information network, allowing you to improve the efficiency of your off-site workers.
Stealth penetration checking is a key part of any comprehensive network security plan. Progent’s security professionals can perform thorough penetration checks without the knowledge of your organization's internal network support staff. Unannounced penetration testing uncovers whether current security defense systems such as intrusion detection warnings and event log monitoring are properly set up and actively monitored.
Progent can provide small businesses with an information management expert who can act as a part-time CIO. This part-time Chief Information Officer can offer strategic direction to help you deploy appropriate technology to enhance business processes so they align more closely with your business objectives. Your company can develop and implement a well conceived information technology plan without incurring the expense of a full-time senior IT executive.
Progent's expert support team can show you how to design and deploy a smooth in-place Exchange Server 2007 upgrade plan that avoids productivity disruption, reduces long-term service requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multiple server or multi-site upgrades, Progent offers the knowledge and experience to finish your project quickly and economically. Progent's Exchange Server 2007 help, repair, and design services include assistance with the configuration of third-party enhancements of Exchange 2007 Server and the creation of unified messaging implementations based on Exchange Server 2007.
Microsoft Dynamics GP accounting offers analysis and reporting features that allow you to monitor all business processes, sales and expenses, and sales trends with built-in drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP reporting support expertise can help you create reports that allow you to analyze your business more completely, turning raw data into valuable management information. Progent can enhance your reporting and business analysis by providing Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and programming experience with VBasic, XML and other tools in order to deliver custom line-of-business software development and eCommerce applications that integrate transparently with Dynamics GP/Great Plains.
Progent can help you to evaluate the many subscription options available with Office 365 and integrate your information network with Office 365 in a way that delivers maximum business value. Progent supports multi-vendor environments that include Windows, macOS, and Linux technology. Progent can also assist you to create and maintain hybrid solutions that seamlessly integrate on-premises and cloud-based resources.
Progent offers the temporary services of a veteran CIO who can provide strategic direction to help your company pick and maintain IT solutions appropriate for your present needs and that can serve as a firm foundation for your growth. Progent's part-time CIO consulting services provide financial advantages to organizations who want to maximize the benefits from their network investment but who are without the budget or unwilling to take on another high-level manager to their head count. Since Progent is vendor-neutral, with a sizable team of engineers certified to maintain all major operating systems and connectivity technologies plus a wide range and application software, Progent is in an ideal situation to offer unbiased recommendations along with advanced technical help for building and maintaining IT systems that match the special requirements of your business.
Microsoft Windows Server 2008 represents an important advance in making IT networks more secure and available, simpler to virtualize and manage, faster, and able to offer a better environment for web hosting and development. Progent can assist your business get the most from the enhancements incorporated into Windows Server 2008 by delivering Microsoft-certified consulting, troubleshooting, education, temporary staffing, monitoring, and security engineering expertise.
Progent's Duo managed services incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo enables one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices.
Progent offers quick access to the expertise of veteran wireless specialists who can help organizations to determine the advantages of Ubiquiti UniFi Wi-Fi access points for your company and assist you to plan, deploy, maintain, and debug your UniFi network. Progent can also carry out a Wi-Fi site survey to help you to select, configure, and position UniFi Wi-Fi APs for optimal coverage and performance.
SQL Server 2016 offers major improvements in speed, capacity, security, high-availability, mobile computing integration, and built-in BI. New features include PolyBase for processing SQL and NoSQ files in one appliance for data warehousing, Hadoop integration, Dynamic Data Masking, Mobile Reports, and seamless control over local and cloud-based resources. Progent's Microsoft-certified consultants can provide remote and onsite support to assist businesses of all sizes to deploy, administer or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft products including Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).
Progent can assist your business to understand the many subscription options available with Office 365 and integrate your information network with Office 365 so you derive maximum business value. Progent offers expertise with cross-vendor networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to create and manage hybrid ecosystems that seamlessly combine on-premises and cloud-based resources.
For desktop and application virtualization, Progent offers the support of a Citrix XenDesktop expert who can help you to plan a XenDesktop environment that maximizes the strategic impact of your information system; integrate XenDesktop technology with your physical and virtual servers, user devices, and peripherals; migrate your existing virtual desktop software to the latest versions of XenDesktop; and provide comprehensive online troubleshooting. Progent can also instruct your IT staff to follow industry leading practices to maintain XenDesktop efficiently.
For assistance writing, enhancing, or repairing applications for Microsoft Windows, any version of Linux, or the Web, Progent’s team of program developers, relational database designers, and software project managers can ensure you get the job done on schedule and within budget. Progent's experienced application developers can provide cost-effective and efficient online help for projects as small as creating VBA macros for Office Excel or as large as developing line-of-business database applications built on SQL Server or Oracle.
Progent offers national online help and troubleshooting services for businesses that operate Apple macOS and OS X networks or whose information systems feature a combination of Mac and Microsoft Windows technology. Progent's experts can provide Mac users a variety of services including desktop support, upgrading to the most recent edition of macOS from other earlier versions of macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also help you with Apple iPhone and iPad support, or moving to iCloud services. Online IT help offers optimum return for your IT budget by preserving client productivity and shortening the hours billed for network repair services. Sophisticated remote support technology and skilled service specialists and consultants combine to enable Progent to handle the majority of IT problems without squandering time and money by traveling to your location. In the vast majority of situations your IT issues can be dealt with by telephone or through a mix of telephone help and remote connectivity. Progent can make available Cisco certified CCIE infrastructure experts and CISM and CISSP premier security specialists to help with the most challenging network issues.
Progent's seasoned team of network consultants and application specialists have years of background delivering online and onsite support for organizations of all sizes who need to integrate Android phones into their IT systems so that users can communicate and collaborate from anywhere. Progent offers the range of skills to resolve technical issues that span numerous manufacturers and that entail a mix of legacy and up-to-date information technology. Progent offers affordable online technical support to help you with any facet of planning, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed support to assist you to resolve especially challenging technical problems, or Progent can provide outsourced or co-sourced project management services to help you finish strategic network initiatives on time and within budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and can provide support for operating systems, applications, management tools and hardware infrastructure. Progent also offers specialized group or individual training sessions to help you manage and use Android phones and tablets efficiently.
GIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of information technology security professionals. GIAC accreditations are acknowledged by businesses and government organizations around the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer support for all of the security capabilities covered within GIAC accreditation such as evaluating infrastructure security mechanisms, event management and response, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
ProSight Data Protection Services ECHO offer small and mid-sized businesses an affordable and fully managed service for reliable backup/disaster recovery. For a fixed monthly rate, ProSight DPS automates and monitors your backup activities and allows rapid recovery of critical data, apps and virtual machines that have become unavailable or damaged as a result of hardware failures, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery consultants can deliver advanced support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to recover your critical data.
Progent's Windows Server 2019 disaster recovery planning experts can help your business to design a DR/BC system built around Microsoft's cloud-tested Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Progent's SonicWall firewall consultants can help you deploy, maintain, and tune SonicWall firewall appliances including the newer SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified network security experts can show you how to incorporate SonicWall firewalls into an end-to-end security plan and design security into your business processes.
Progent's consultants offer Apple macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows environments, Entourage and email help, security services, and custom education. Progent can help clients to upgrade to macOS from Mac OS X or other earlier editions of OS X and Progent can provide expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with Apple iPhone integration and iPad management, or moving to iCloud. For computer environments built solely on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of planning, configuring and supporting a network infrastructure that is reliable, secure, efficient and able to achieve your company's business goals.
Progent's Cisco Wi-Fi VoIP phone configuration and troubleshooting experts can provide online and onsite assistance to help your organization create and maintain a Cisco wireless IP phone deployment by delivering services that range from troubleshooting the set up of a wireless VoIP phone or AP to providing project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of an entire campus.
Progent offers nationwide online help and consulting services for businesses that run Solaris environments or whose IT systems feature a mix of Solaris and Microsoft Windows technology. Remote network consulting provides maximum return for your information technology dollar by protecting client productivity and shortening the hours charged for network analysis and repair. Sophisticated online access utilities and skilled service specialists and consultants allow Progent to solve the majority of IT issues without wasting time and expense by traveling to your location. In the vast majority of situations your IT issues can be remediated by telephone or through a combination of phone support and online network analysis. Progent can make available Cisco certified CCIE infrastructure engineers and CISM and CISSP premier security professionals to assist you with the most difficult system issues.
Progent's expert consultants can help you design and implement an efficient in-place Exchange Server 2007 migration strategy that minimizes productivity downtime, reduces long-term service demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the background to complete your project quickly and affordably. Progent's Exchange Server 2007 support, troubleshooting, and design offerings include assistance with the integration of third-party add-ons to Exchange 2007 Server that are in keeping with your business needs.
Progent’s private cloud hosting allows small and midsize businesses to run key applications such as SQL and Exchange Server from a secure Tier III data center on fully redundant hardware with offsite data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for backup and restore. Smaller organizations can use Progent’s private cloud hosting service to avoid major capital costs for the acquisition, upkeep, and operation of computer equipment and data center facilities while achieving world-class levels of network reliability and security.
Server proliferation puts pressure on network budgets and management resources. Server reduction via a virtual infrastructure offers lower TCO of servers and faster ROI, more leveraged use of physical computers, streamlined operations, increased system availability, and easier management. Common usage scenarios for virtual servers include hardware consolidation, low-cost platforms for mission-critical legacy software running on obsolete operating systems, and inexpensive quarantine of program development or evaluation environments from production systems.
Progent's SonicWall firewall experts can help you configure, manage, and troubleshoot SonicWall firewall/VPN appliances including the newer SonicWall TZ and NSa families of firewalls and the legacy SonicWall PRO 2040 devices. Progent's CISSP and CISA-certified cybersecurity experts can help you incorporate SonicWall security gateways into a complete network protection solution and design security into your corporate operations.
For enterprises with branch offices in or any area covered by Progent's engineers, Progent's Microsoft-Premier network consulting professionals and authorized Cisco network specialists can provide a range of IT support services such as project planning, Sarbanes Oxley compliance, office moves, corporate security, system design, on-site or remote emergency support, and troubleshooting for co-location hosting environments. A Progent network architect can help you plan a multi-office information system that makes smart use of collocation services and Internet data centers. Progent’s Microsoft Certified consultants can help large corporations design, integrate and maintain massive rollouts of the latest versions of Microsoft products including Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent’s Cisco Certified Internetwork Expert and CCNP consultants can help you deploy Cisco products for connectivity solutions that combine basic, high-performance, integrated, and remote networking.
Internet Security and Acceleration Server 2006 is a multi-functional gateway that offers a fully integrated application layer firewall, VPN, proxy, and Web caching solution for safeguarding the Internet-facing applications of any organization against a wide range of attacks. Progent's Microsoft Internet Security and Acceleration Server 2006 engineers can help you design, rationalize, pilot, install, customize and support the Standard or Enterprise version of ISA Server on your information system.
Microsoft SQL Server 2014 incorporates significant enhancements in critical areas including speed, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory capability that operates seamlessly across all workloads including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and onsite services such as planning, deployment, management, remediation, and application development expertise to enable organizations of all sizes to realize maximum business value from their SQL Server 2014 deployment.
Progent provides Microsoft Windows 2003 Cluster Server support to help your organization utilize high availability server clusters that can provide 100% operation. Windows cluster servers for zero-downtime systems include Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster. By helping you create non-stop clustered server solutions powered by Windows Server 2003 Cluster, Progent’s Certified Windows engineers ensure that your fault-tolerant clustered servers are configured to optimize the competitive value of your information system.
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, find and safeguard data about your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can eliminate as much as half of time wasted trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you’re making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need the instant you need it.
Progent can help you to plan and execute an efficient transition from a Solaris-powered IT system to a network powered by MS Windows and suited for supporting Microsoft's familiar office productivity suites, business applications, and software development tools. Progent's Sun Solaris, Windows and Cisco engineers and software development experts can assist you to preserve your information and reduce business disruption by developing an effective migration plan that preserves your current assets in Sun Solaris software and technology. UNIX-to-Windows migration consulting expertise offered by Progent include analysis of existing infrastructure, migration strategy and validation, Microsoft Exchange migration expertise, data and application software transition, and server and media migration and economization.
MS Office Communications Server provides Instant Messaging and Real Presence as part of a scalable, enterprise-grade package featuring advanced protection, seamless compatibility with popular Microsoft products, an extendable, standards-based development environment, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can realize lower costs and improved business efficiencies, increased individual productivity, and stronger IP protection with this simple-to-manage, highly available IM platform. Successful deployments of Office Communications Server call for extensive planning and consideration before installation. Progent's Microsoft-authorized consultants can provide the skill needed to deliver all the advantages of Office Communications Server throughout your entire corporation.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status as a result of rigorous examination and significant experience with information security architecture. ISSAP consultants have comprehensive knowledge of access control mechanisms and techniques, phone system and network infrastructure security, cryptography, requirements analysis, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security consultants can help your business with all phases of architecture security.
Progent's Microsoft and Cisco authorized experts offer several ways to help medium-size and large organizations develop a cost-effective and successful internal Network Support Helpdesk. Progent's help desk consulting services include ROI evaluation, process study and improvement, management reporting, education of internal personnel, and documentation of procedures. Progent's Software Selection and Deployment Services help organizations analyze the various top level Help Desk software packages on the market and determine which packages might be too costly, miss critical features, or align poorly with your company's business goals. Progent also offers temporary staffing for businesses who need to augment their internal Help Desk team for occasional projects or to substitute for vacationing or incapacitated personnel.
Cisco's Catalyst line of wireless controllers simplify the management of wireless LANs by unifying the configuration and management of wireless access points, optimizing Wi-Fi performance by reducing the effect of RF congestion, improving Wi-Fi availability with fast auto-failover, and strengthening data security by detecting cyber threats and filtering network traffic based on user type and location. Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controller appliances to manage wireless networks of all sizes. Progent can help you to maintain and debug your current Cisco Wi-Fi environment or carry out an efficient transition to Cisco's latest Wi-Fi controller solutions.
SQL Server 2016 introduces significant improvements in performance, scale, security, high-availability, BOYD support, plus built-in analytics and reporting. Innovations include PolyBase for handling structured and unstructured databases simultaneously for data warehousing, Jason integration, Row-level Security, Mobile Reports, and centralized management of local and cloud operations and services. Progent's Microsoft-certified consultants can provide online and on-premises support to help organizations of all sizes to configure, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft platforms including Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics CRM and GP, Skype for Business, and SCOM.
Progent offers economical online access to consultants skilled in a broad range of utilities and services that provide solutions for backing up Windows, Apple Mac, and Linux physical and virtual servers and workstations plus laptops and handhelds. Progent offers expertise for all major data protection products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Software, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent can assist you to deploy, upgrade, or maintain backup systems for a range of topologies including local, remote, cloud-based, or hybrid.
Windows 8.1 is engineered to power devices from smart phones and slates to power-user desktops. A wealth of innovative features, including its touchscreen interface and iconic tile GUI, offer a wide range of advantages for companies who understand how to put them to work. Progent's Microsoft-certified experts can help get your organization up the learning curve with Microsoft Windows 8.1 and show you how to derive maximum business advantage from the operating system's many new and enhanced technologies.
Progent provides national online technical support and consulting services for businesses that operate Apple Mac OS X environments or whose information systems feature a combination of macOS and Mac OS X with Microsoft Windows technology. Progent's consultants offer Apple macOS and OS X users a variety of IT services including desktop support, migration to the most recent edition of Mac OS X from legacy editions of Mac, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist your business with iPhone and iPad support, or moving to iCloud. Remote technical support provides maximum leverage for your IT dollar by preserving user productivity and limiting the time billed for network repair services. Advanced remote support tools and experienced technicians and engineers combine to enable Progent to handle most IT problems without wasting time and expense by going to your location. In most of situations your IT issues can be remediated over the phone or through a mix of phone support and remote connectivity. Progent can make available Cisco CCIE network experts and CISM and CISSP certified security specialists to help you with the most challenging system problems.
Progent's wireless VoIP phone configuration and troubleshooting consultants can provide online and on-premises support to help your organization create and manage a Cisco wireless VoIP phone solution by providing integration services that range from troubleshooting the configuration of a wireless IP phone or access point to providing project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of an entire campus.