PC Desktop Consulting and Support Expertise
Windows 7 Migration and Integration Support
Additional Topics of Interest
Remote Support Services Ekahau Analyzer Wi-Fi Network Troubleshooting
Ekahau Wi-Fi Network Management IT Services
Progent's Ekahau-certified Wi-Fi experts can assist your business to design, install, enhance, manage and debug a Wi-Fi network optimized for your building. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for onsite RF analysis.
Monitoring and Reporting Remote Troubleshooting
System Center MOM Consulting Services
Progent's Microsoft-certified consultants have more than 10 years of background designing, implementing, optimizing and fixing Microsoft SCOM environments and offer organizations of all sizes advanced remote or on-premises consulting support for SCOM 2012. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability required to monitor your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs based on best practices for monitoring network infrastructure and Microsoft and third-party apps and services. Also, Progent can deliver fast online or onsite technical support to assist you to fix serious issues uncovered by System Center 2012 Operations Manager.
Computer Consultants SharePoint Portal Server 2003
Microsoft Office SharePoint Server 2003 Professional
Progent's Microsoft-certified consultants can show you how to rationalize the business case for deploying Microsoft SharePoint 2007, consult with you on the appropriate version of SharePoint Server for your circumstances, provide setup and integration expertise, help you to set up Microsoft SQL Server as a supporting DBM, optimize your network integrity, integrate your off-the-shelf and customized application programs to work with SharePoint Portal Server 2007, design a comprehensive security plan that includes portal technology, and deliver troubleshooting and Help Desk support.
Biggest Server Consolidation Network Consultant
Virtual Server Technology Services
By using virtual server technology, businesses are able to operate many virtual servers on a single actual server. Virtual server technology allows IT organizations to enjoy all the benefits of server segmentation, while avoiding the costs that goes with purchasing additional server equipment. Virtualization is also the critical technology for private clouds, which offer important benefits such as reducing the costs of hardware, datacenter facilities, and management while enhancing data security, system availability, and disaster recovery. Other key server management options include network monitoring utilities, Windows Server Update Services, and remote system management hardware. Progent's professional server management experts can assist you in all areas of server virtualization and administration to allow your company to cut costs and conserve time.
Microsoft Certified Partner .NET Web Application Programming Firm
Development VB.NET
Progent's application experts have worked for 20 years with .NET tools and the Visual Studio development system and are able to build or update .NET applications rapidly and affordably.
Google GCP Cloud Storage integration Engineers
Google Cloud integration Consulting Services
Progent offers affordable online and on-premises consulting to assist organizations of any size to move any portion of their critical network infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment expense and allow the use of Google's state-of-the-art machine learning tools. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design and review, pilot testing, deployment, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance.
Microsoft Teams Web Apps Server Engineer
Engineer Microsoft Teams Premium
Progent can assist your organization to design a migration to Teams from Skype for Business Online and configure, manage, and debug a cloud or mixed deployment of Microsoft Teams. Progent can help you to integrate Teams with Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
SQL Server 2019 Reporting Services Integration Support
SQL Server 2019 and Hyper-V Integration Support
Progent's certified SharePoint 2019 and SharePoint Online consultants offer economical online and onsite expertise, software development, and debugging services for organizations of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can assist you plan and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud resources into a cohesive information management solution.
Troubleshooting Colocation Center
Data Center Colo Consulting
Colocation sites allow businesses to share world-class facilities for hosting computer equipment that runs mission-critical applications. Progent's Microsoft and Cisco premier IT experts can help your small business with all aspects of your colocation program such as choosing and migrating to a colocation site, creating system architecture, specifying required equipment, on-premises and on-line maintenance, setting up remote network administration, and training your IT personnel.
At Home Workers Cybersecurity Professionals
Offsite Workforce Cybersecurity Onsite Technical Support
Progent can help small and mid-size companies to install network security protection solutions and provide mitigation services required for work-from-home employees.
Cisco ASA Configuration Network Consulting
Cisco ASA 5500-X Firewall Remote Support Services
Progent's Cisco-Premier network consultants offer professional PIX Firewall consulting services encompassing architecture, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector threat protection, and secure connectivity services. Extending from small, easy-to-install desktop appliances for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls provide a sensible combination of security, performance and reliability for information networks of all sizes. PIX firewalls are build around a proven, specially designed operating system, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and networking services, including advanced application-aware firewall services, Voice over IP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible administrative solutions. Progent's network consultants can show you how to select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
24 Hour PC Desktop Information Technology Management
PC Desktop Server Support
Progent can provide a wide array of affordable online and on-premises support services to help your business to configure, administer, and debug workstations and mobile devices based on Windows, Apple macOS/OS X, iOS, Google Android, or Linux.
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Barracuda Networks F18B Series Firewalls Protection
Technology Consulting Barracuda Networks Firewalls
Barracuda's value-priced CloudGen Firewall appliances offer web filtering, remote connectivity, SSL tunnel VPN, secure SD-WAN, and Zero-Trust support with centrally managed and monitored services encompassing your entire enterprise including on-premises, public cloud, and hybrid network models. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform (GCP). Progent has the depth of expertise to serve as your go-to source for network help, maintenance, education, and security consulting.
Top Quality Professionals HTML programming
Application Programming Consulting
If you need assistance creating, improving, or troubleshooting business aplications for Windows, any version of Linux, or the Web, Progent's expert team of program developers, database architects, and software project managers can make sure you get the job done on time and within budget. Progent's experienced application developers can provide cost-effective and expert online help for projects as simple as creating VBA macros for Excel or as challenging as developing mission-critical database applications built on Microsoft SQL Server or MySQL.
Mac Application Classes
Microsoft Outlook for Mac Education
Progent offers onsite education designed for people who want to expand their understanding of the Apple macOS and OS X operating system, Mac hardware, or Mac office productivity applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual online classes for macOS and Mac OS X applications.
Engineer Security Architecture
CISSP-ISSAP Certified Intrusion Detection
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification as a result of thorough examination and significant work with network security design. ISSAP security experts possess comprehensive knowledge of access control systems and methodologies, telecommunications and network protection, cryptography, requirements analysis, BCP and DRP, and physical security. Progent's ISSAP-certified security consultants can help your company with all aspects of secure network architecture.
Developer Amazon MWS integration training
CISM Security Security Amazon MWS development Programming Firms
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales, vendors can broaden their reach, lower their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and get to market quickly.
Catalyst Wireless Access Point Setup and Support
Catalyst 802.11ax Access Point Technical Consultant
Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 AP consultants can provide economical online and on-premises support for Catalyst Wi-Fi 6 wireless access points (WAPs).
Remote Consulting Altaro VM Backup Offsite
IT Consultant Altaro VM Backup Offsite
Altaro VM Backup from Hornetsecurity offers small businesses a reliable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud architectures and also supports cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or onsite services to assist you to plan, install, manage and debug a comprehensive backup and disaster recovery system powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup software.
Information Technology Consulting SharePoint and Mac
Biggest Remote Desktop Connection for Mac IT Services
Microsoft Office for Mac allows Mac users to run the world's most popular business applications. Progent's Apple-certified Mac consultants can show you how to configure Mac Office on a multi-vendor environment combining Apple OS X and Windows-powered computers so that Macintosh users can access the new features in Microsoft Word, Excel, PowerPoint and Entourage in order to share information and network resources with colleagues who run Microsoft Windows. Progent's engineers have expertise with both Apple Macintosh and Windows platforms and can provide service for environments that mix Mac with Windows systems with complete resource sharing, or environments which intentionally restrict sharing between Apple Mac and Windows systems.
Support and Setup CRM
After Hours Microsoft CRM Outsourcing
Microsoft Dynamics Customer Relationship Management helps mid-market businesses nurture profitable customer relationships. Built-in Sales and Customer Service modules enable in-house staff to share data to help promote sales success and offer steady, efficient customer service. Progent can configure the most sensible network infrastructure, including mobile wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can supply your company with a certified MSCRM consultant who can show you how to combine Microsoft Dynamics CRM with your sales or customer service data.
ProSight Patch Management Automation Online Support Services
Consulting Services ProSight Server and Desktop RMM
ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your network operating at peak levels by checking the health of vital devices that power your IT network. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your specified IT management staff and your assigned Progent engineering consultant so all potential issues can be resolved before they have a chance to disrupt productivity.
Juniper Junos CLI Security Consultant
Juniper Junos CLI Network Consulting
Progent's Juniper Networks-authorized network engineer can assist your company to design and deploy Juniper Firewall and VPN platforms, optimize and support your infrastructure, and migrate efficiently from outdated products to the latest versions. Progent's Junos OS engineers can provide expertise with Juniper's premier network operating system to help you to simplify the management and strengthen the protection of your Juniper VPN appliances and firewalls. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software productss and can help organizations maintain networks that include a mix of Juniper's OS platforms.
Best Anti-Virus Technology Consulting Services
Antispam Design and Installation
E-Mail Guard is Progent's economical antispam and antivirus solution that offers small businesses world-class defense from spam, viruses, directory harvesting, and other types of e-mail-based assaults on IT systems. E-Mail Guard is built on Postini's Perimeter Manager, a full library of web-based anti-spam and virus protection services that defuse email attacks before they are able to penetrate the company firewall. Perimeter Manager also lets administrators monitor and control their email application, regardless of server platform, hardware type, or geographic location.
Security Planning Security Audit Services
Network Security Auditing Security Services
For smaller businesses, network security and regulatory compliance is too complex to master but too dangerous to overlook. The largest biggest institutions have been hacked, and the top cloud service providers have occasionally been knocked out. It looks like there's no place to hide. Progent makes it affordable for small and midsize organizations to implement vital security projects effectively by providing the benefit of billable time to the closest minute without any minimum billing for online support. You can have the help of a world-class information consultant to provide precisely the help you need when you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help your business with any aspect of network security including security audits, malware defense and recovery, spam and email content filtering, email data leak prevention, compliance reporting, and designing a comprehensive security strategy.
24/7 Telecommuter Helpdesk Services Technology Consulting
24/7 Remote Workforce Helpdesk Configuration
Progent offers small and mid-size businesses overflow or fully outsourced Help Desk support services for a remote workforce.
NodeZero Certified Cybersecurity Penetration Testing Network Security Auditor
Open Now NodeZero Certified PEN Testing Security Contractors
Progent's certified security experts can run NodeZero-based threat assessments to verify your security defense tools and policies are correctly set up and effective.
Louisiana Designer
Mississippi Manage
Progent's Technical Response Center provides nationwide extended hours remote help for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers provide after-hours telephone help and remote secure network access to isolate and resolve network problems rapidly and affordably. The scope of IT experience represented by Progent's team of nationwide support professionals allows Progent to escalate even the toughest network issues to competent specialists as required. For urgent issues, the TRC endeavors to answer your call for support within one hour.
Service Database Network Engineer
Tracking Service Costs Configuration
Progent uses an enterprise-class service reporting system that records and organizes detailed documentation for all billed services. Unlike some independent consultants or small support organizations who offer minimal documentation or specifics of tasks performed, every service delivered by Progent is accompanied by full documentation. Every Progent staff member has access to the service documentation sent by each staff member to each client. The practice of detailing and archiving support activity allows more efficient service and avoids a variety of common problems such as when a service client is virtually held hostage to a consultant who won't let go of vital service information.
24x7 Microsoft Exchange Cluster Online Support Services
Clustered Server Troubleshooting
Progent offers Windows Cluster Server assistance to help your organization utilize zero-downtime server clusters designed to provide 24x7 operation. Clustered Windows servers for zero-downtime networks include Microsoft Windows 2003 Cluster Server, SQL Cluster, and Microsoft Exchange Cluster. By showing you how too design zero-downtime server clustering environments based on Microsoft Windows Server Cluster 2003, Progent's Premier Windows professionals ensure that your high availability clustered servers are set up to maximize the competitive advantage of your computer system.
Largest Android and Lync integration Support and Integration
Online Consulting Android and Cisco ASA firewall integration
Progent's veteran group of IT consultants and subject matter specialists have extensive background delivering online and on-premises assistance for organizations of all sizes who want to incorporate Android phones into their IT systems so that users can communicate and collaborate from virtually anywhere. Progent has the breadth of know-how to solve technical problems that span numerous manufacturers and that entail a combination of legacy and current technology. Progent provides budget-friendly online technical support to help you with any stage of designing, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can deliver occasional technical support to help you to handle especially stubborn technical problems, or Progent can provide outsourced or co-sourced project management services to help you finish strategic network initiatives on time and on budget. Progent can help with local, cloud-centric, or hybrid network environments and offers support for all major operating systems, applications, management utilities and hardware infrastructure. Progent also can provide customized group or individual training sessions to help you manage and operate Android phones securely and productively.
Top Quality Meraki Switch Integration Online Consulting
Meraki Switch Stacking Online Help
Cisco's Meraki MS family of access and distribution switches are designed for sites that go from small branches to large campuses. Progent's Cisco-certified consultants can provide affordable online consulting to help your company to design and implement a productive network solution that incorporates Meraki MS switches, simplify network administration with Meraki's cloud-centric management tools, define policies to ensure security and compliance, develop and test a disaster preparedness strategy, and troubleshoot issues associated with any aspect of your Meraki ecosystem. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi access points to build a cohesive networking infrastructure.
Aironet Access Point Security IT Consultant
Aironet 4800 Access Point IT Consultant
Progent's Cisco-certified wireless networking experts can assist businesses of any size to design, implement, manage and repair Cisco Aironet wireless AP solutions to provide the performance, coverage, density, scale, security compliance and manageability needed for transparent connectivity between wireless and wired networks. Progent offers efficient remote and on-premises support for legacy and current 802.11ac Aironet wireless access points and Progent can assist you design and manage wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi APs.
Microsoft 365 IDFix Technical Consultant
Microsoft 365 hybrid solutions for Exchange IT Consultants
Microsoft allows you to create seamless hybrid networks that combine Microsoft 365 and local Exchange deployments. This permits you to have some mailboxes located at your on-premises datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can assist you with any phase of planning, integrating and debugging your hybrid Microsoft 365 Exchange network. Progent's Exchange consultants can deliver occasional expertise to help you through challenging technical issues and also can provide comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange initiative is carried out on schedule and within budget.
Wi-Fi access point patch management Consulting
24-Hour Wi-Fi controllers patch management Services
Progent's support services for patch management provide businesses of all sizes a flexible and cost-effective alternative for assessing, validating, scheduling, implementing, and tracking updates to your servers, peripherals {like printers, network infrastructure appliances such as routers and wireless APs, and Internet-of-Things devices such as alarms and health monitors.
Fault Tolerant Network Network Consultant
Redundant Internet Troubleshooting
Progent's high availability network experts provide non-stop computing consulting, disaster recovery services, system load balancing, 24x7 interoffice connectivity, 24x7 Internet architecture design, non-stop data center services, and other non-stop operations support to show your company create a non-stop environment for line-of-business applications. Progent possesses the background to design affordable, fault-tolerant networks by utilizing the evolving library of Windows Cluster servers such as Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster. Progent's Microsoft and Cisco authorized engineers can show you how to you build a fault tolerant mutli-site network with a completely redundant Internet connection and efficient network load balancing.
Antispam Subscription
Reseller Anti-Virus
E-Mail Guard represents a complete service for blocking spam and viruses. E-Mail Guard handles the protection and management of company email by providing constantly improved spam and virus filtering, policy administration, content testing, and protection against email-borne DHA and DDoS attacks. E-Mail Guard also includes tracking, administration and analysis utilities plus outgoing email testing to help you troubleshoot your e-mail environment and specify and regulate corporate security policy.
Cybersecurity Team NodeZero Penetration Testing
NodeZero Certified Threat Assessment Cybersecurity Group
Progent's certified security consultants can run NodeZero-powered penetration tests to make sure your security monitoring and protection systems and policies are properly set up and effective.
24-7 Services Email Guard DLP
Email Intent Analysis Engineer
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to deliver centralized control and world-class security for your email traffic. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with an on-premises security gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a first line of defense and blocks most threats from reaching your network firewall. This decreases your exposure to external threats and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway device provides a deeper layer of analysis for incoming email. For outbound email, the local gateway offers AV and anti-spam filtering, DLP, and encryption. The local security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays inside your security perimeter.
Duo Multi-factor Authentication Troubleshooting
Duo MFA and Single Sign-on (SSO) Online Support Services
Progent's Duo services utilize Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication. Duo supports single-tap identity verification on Apple iOS, Android, and other out-of-band devices.
Cisco Firepower NGFW Firewalls Computer Consultant
Cisco Firepower NGIPS IT Consulting
Cisco's Firepower NGFWs Firewalls deliver a major performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and offer centralized management and automation of modern cybersecurity capabilities like application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to plan and carry out a smooth migration to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's subscription-based security services to create and centrally control IT environments that span branch offices, data centers, private clouds and public clouds.
CCNP Certified Meraki Switch Integration Professional
Meraki Switch Deployment Technical Support Services
Cisco's Meraki MS line of access and aggregation switches are intended for sites that go from branch offices to campuses. Progent's Cisco-certified consultants can provide cost-effective online consulting expertise to assist you to design and implement a productive network solution that incorporates Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-based management tools, define policies to ensure security, create and test a disaster preparedness plan, and resolve issues associated with any aspect of your Meraki ecosystem. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to build a cohesive networking solution.
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