Computer Support for Small Companies

Microsoft Windows 7 is a legacy version of Microsoft's flagship operating system. In comparison to prior versions, Microsoft Windows 7 features faster initialization, power off, and resumption from standby; easier LAN configuration and resource sharing; consolidated peripherals administration; as well as innovative touch-screen capability. Window 7 also represents a major breakthrough in 64-bit workstations and provided companies an excellent occasion to upgrade to the next phase of information technology.

End of Support for Windows 7
Microsoft has placed Windows 7 on End of Support status. Consequently Microsoft offers no technical assistance for any problems you encounter with Windows 7 and Microsoft no longer provides software or security patches. Although computers powered by Windows 7 still operate, End of Support can bring about a growing list of undesirable issues associated with cybersecurity, compliance, operation with new versions of applications, and possibly even civil liability. If you are currently evaluating an upgrade from Windows 7 to Windows 10 or 11, Progent's Windows 10 and Windows 11 consultants can assist you to determine the potential benefit of a current version of Windows for your organization and can help you to plan and carry out a cost-effective migration to Windows 10 or Windows 11 that follows leading practices.

How Progent's Microsoft-certified Professionals Can Assist Your Business to Maintain Microsoft Windows 7
Progent's Microsoft certified consultants can assist your company to maintain your Windows 7 deployment and can also show you how to estimate the potential strategic benefits of adopting a modern version of Microsoft Windows. Progent offers assistance with upgrading to Windows 10 or upgrading to Windows 11 from Windows 7 or from prior releases of Windows.

Progent's IT professionals can provide a variety of low-cost support options to improve the productivity, dependability, security, speed, and maintainability of IT systems that include desktops based on Microsoft Windows 7:

Desktop Support Services
Progent's certified desktop support experts can deliver a broad array of cost-effective support services to help you to install, configure, troubleshoot, and manage workstations and notebooks based on Microsoft Windows. Progent can provide on-premises or online technical support for single machines or laptops or help your business to design and implement a large-scale rollout of Windows 7. Progent can also install Microsoft Office or Microsoft Dynamics programs on your workstations so they communicate efficiently with other Microsoft applications, products from third-party vendors, business servers, and line-of-business services network-wide. Progent can also provide consultants and technical workers to assist your company to prepare for and complete an office move or merger organized to cause the least possible interruption to your productivity.

Help Desk Call Center Services and Expertise
Progent's Standard Help Desk Services offer smaller businesses a comprehensive service desk solution that handles all facets of online desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Progent offers service desk support at a substantial discount off Progent's regular desktop support rates, and Progent offers the additional option of fast on-demand escalation to Level 2 and Level 3 experts to resolve complex issues. To learn more, visit Online Help Desk Services for Small Businesses.

Configuration Automation
Progent's IT administration experts can help you set up a computer network built on Windows 7 PCs that is simple to administer. Progent's consultants have extensive backgrounds delivering businesses of all sizes System Center Configuration Manager expertise to streamline IT administration's workload, improve network security, boost productivity by ensuring that all application updates are current, enforce licensing adherence, and monitor characteristics of application usage to enable a more efficient purchasing strategy. In addition, Progent can help you to carry out a non-disruptive migration to a current release of System Center Configuration Manager for more comprehensive administration automation and can assist your business to plan and implement a Windows Server 2022 migration or a Windows Server 2019 upgrade to create an up-to-date environment for change management. For Microsoft 365 users, Progent's consultants can provide Microsoft Intune consulting support for comprehensive cloud-based configuration management of Windows 7 PCs along with mobile devices running Apple iOS, Android, or Windows operating systems.

Network Security Inventory Scanning and Evaluation Packages
Progent's certified security engineers can deliver a range of budget-friendly security inventory packages and network security evaluation service bundles created to offer businesses of any size a chance to get a professional opinion about the strength of their security posture. These packages vary from an ultra-affordable external security scan and assessment package for small companies up to a high-end package for enterprises who have to meet security levels demanded by state agencies or by customers. For each security assessment bundle, consultants with high-level security credentials evaluate and summarize scanned data and make suggestions for efficient improvements.

Backup and Restore and Business Continuity Preparation
Progent's consulting professionals can assist your company to configure a high-availability network infrastructure that offers features such as Windows Hyper-V failover clustering, redundant Internet connections, system load balancing, and strategic colocation sites. Progent provides access to Microsoft and Cisco-Premier network engineers who can help you benefit from virtualization to enhance availability. Progent can also help define a complete disaster recovery plan that includes periodic disaster recovery evaluations and testing.

Wireless Smartphone Integration and Desktop Synchronization
Progent's smartphone and tablet specialists can help you to incorporate smartphones into your information network by providing solutions for data synchronization between mobile devices and Windows 7 desktops and integration between handheld computers and Microsoft Exchange Server and SQL Server. Consulting available from Progent includes Apple iPhone and iPad integration, Google Android phone and tablet integration, and Blackberry support. Progent's RIM BlackBerry specialists can assist you to plan, deploy, administer, and support information systems that combine BlackBerry Enterprise Server and Windows 7 desktops.

64-bit Migration Consulting for Microsoft Windows 7 and Microsoft Windows Servers
Microsoft Windows 7 is offered in a 64-bit version that sets a new benchmark for desktop reliability and performance. However, for most businesses the upgrade to 64-bit computing is problematic because of the requirement to make a clean setup on every workstation. This requires reconfiguring programs, saving and restoring data, and running 64-bit device drivers. Though businesses typically are already using 64-bit workstations, the effort required to benefit fully from these resources often seems too difficult. Yet because Microsoft Windows 7 often calls for a from-scratch installation, it can be a great time to move up to 64-bit computing, which can be done with little if any extra work. Progent's Microsoft-certified engineers have in-depth experience designing and implementing major, minimally disruptive OS migrations of existing desktops and can help your organization leverage your network dollars by performing the transition to Microsoft Windows 7 and to 64-bit computing simultaneously.

Live Online Education for Desktop Apps
Progent offers live online instruction for an array of desktop apps and operating systems including Microsoft Office Excel, Word, PowerPoint, Outlook, Adobe Acrobat Writer, Adobe Photoshop CS, Crystal Reports, and Windows 10. Virtual instruction provides all the benefits of traditional in-person sessions, such as instant communication between students and teachers, but avoids the expenses of travel and the hassle of trying to synchronize the schedules of multiple trainees. Available to individuals or classes of all sizes, live online instruction permits the instructor to conduct the class from a remote facility while the students can be dispersed throughout an office or all over the the U.S. Live online education deploys powerful learning mechanisms like broadcast white boards, real-time questions, and collaborative desktops. Sessions can be short and personalized for specific subjects or extended in time and broader in coverage. Instructors and clients can go through examples individually or as a group.

To learn additional details about Progent's consulting and support services for Windows 7, phone 1-800-993-9400 or go to Contact Progent.