Progent offers a wide array of cost-effective support services to assist your business to deploy, configure, repair, and manage workstations and notebooks based on Windows, Apple macOS and OS X, or popular versions of Linux. Progent can provide on-premises or remote assistance for individual computers or notebooks or help your business to plan and carry out a large-scale migration to new or updated operating system platforms and business applications. Progent can also provide consultants and technicians to assist you to prepare for and complete a site move or merger designed to cause the least possible disruption of your productivity.
Progent's certified consultants can assist you to assess the advantages of Windows Server 2012 R2 for your company, create test systems and migration strategies, optimize your network infrastructure for local, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT management team, create an enterprise-wide security strategy, automate network administration, assist with creating applications, and generate and validate a DR/BC plan.
The Progent Test and Training Lab at the QTS Colocation Center can be used for piloting mission-critical applications, developing cost-effective migration procedures, evaluating and optimizing performance, designing or verifying business continuity solutions, mitigating compatibility problems, and building training environments for new technologies. For Progent clients who lack adequate in-house resources to configure effective pilot environments, the lab cuts capital outlay and engineering risk while keeping vital IT projects on schedule.
Microsoft Forefront Threat Management Gateway 2010 builds on the powerful security capabilities of Microsoft Internet Security and Acceleration Server 2006 and provides a centrally administered Internet gateway that delivers a one-server solution for a variety of security features such as an application layer and network layer firewall, URL filtering, malware inspection, IPS, application proxy, VPN management, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides advanced web security reporting features, allows customized reports generated by SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual server to lower expenses and enhance recoverability. Progent's Microsoft engineers can help you to design and carry out pilot and production deployments; integrate Forefront TMG 2010 with Windows 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server, and SharePoint; set up Forefront Threat Management Gateway to run on a virtual server with Windows Hyper-V; and provide continuing support and repair services. Progent's consultants can also help your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience developing Microsoft ISA Server-based security solutions for IT networks with multiple sites, mobile workers, and mission-critical eCommerce applications. Progent's ISA Firewall experts are available to assist your company in planning and deploying an installation of ISA 2000 Server or ISA Server 2004 that supports your network protection needs without overly limiting your network productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Cisco Cisco Unified Communications Manager, originally known as CallManager, is the foundation of Cisco's communications and collaboration portfolio. Unified Communications Manager and Unified Communications Manager Express provide a borderless IP-PBX by integrating with unified messaging apps that include Cisco Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact center. Progent's CCIE-certified consultants offer efficient and affordable remote and on-premises expertise to help businesses of any size to build and administer CUCM environments by providing Unified Communications Manager configuration and troubleshooting services that deliver maximum business value. Progent's consultants can assist with any facet of Unified CM setup and debugging in areas such as integrating VoIP phones and desktop Video phones, designing dial plans, configuring SIP connections and PSTN calling, installing ISR G2 routers with CUBE VoIP networking support, designing UCS server clustering solutions for survivability, capacity planning, and integration with Microsoft Exchange Server.
Years of experience with Microsoft's Exchange technology has made Progent among the most knowledgeable IT consulting firms in California for configuring messaging systems powered by Microsoft Exchange Server 2000. Progent is skilled in helping small organizations derive all the advantages of Exchange Server under common scenarios including upgrading from Exchange 5.5, moving from an ISP-based or POP3 mail environment, and outsourcing your Microsoft Exchange Server administration.
Progent's Microsoft-certified network experts can assist you to assess the value of Exchange Server 2010 for your business and can assist your IT staff to design and implement an efficient migration to Microsoft Exchange 2010 from Exchange Server 2003 or Exchange 2007 Server that will provide fast ROI by increasing your workers' efficiency, cutting the expense of hardware and service, streamlining management, and consolidating your vital communications platforms.
Microsoft Windows Server Update Services allows information technology managers to install and monitor the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft SUS, IT personnel can fully and easily manage the distribution of patches that are published via Microsoft Update to servers and workstations in an organization. Progent can assist you with complex details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft Windows Server Update Services deployment, setting up user's computers, establishing the Group Policy settings, and making sure your Microsoft Windows Server Update Services Group Policy Object is linked to an Active Directory container that makes sense for your system environment.
Progent offers the support of Microsoft-certified engineers and experienced software developers, database administrators, project managers, Cisco-certified network architects, business continuity planning specialists, and data security professionals to help you to assess the likely advantages of SQL Server 2012 for your business, set up pilot systems at your site or at Progent's lab, design and carry out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from other database solutions, and configure a cost-effective and secure IT infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.
Windows Server Essentials is a value-priced, entry-level platform that enables small businesses to make the move from the traditional stand-alone on-premises datacenter to the new hybrid networking paradigm that combines on-premises and cloud-based resources. Progent's consultants offer cost-effective remote consulting and technical support services for Windows Server 2012 R2 Essentials. Progent can assist you to evaluate the potential productivity and cost benefits of migrating to Essentials and implementing a hybrid local/cloud-based design for your computing environment. Progent offers full-service project management so you can design and execute an efficient move to Microsoft Windows Server Essentials, Office 365, and other Microsoft Cloud platforms and services. Progent also offers as-needed consulting help, troubleshooting, and customized training.
Progent's management team includes seasoned professionals with decades of experience providing computer consulting, troubleshooting, and long-term IT planning to businesses ranging in size from startups to Fortune 500 companies. Great support calls for great personnel, and Progent stands out by having assembled a management team that can provide customers with the best service value in the industry.
Progent's Microsoft certified support team can help you define and deploy a smooth in-place Exchange Server 2007 migration plan that avoids network disruption, reduces long-term service demands, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-location upgrades, Progent has the experience to finish your move rapidly and economically. Progent's Microsoft Exchange 2007 support, repair, and consulting services include expertise with the integration of third-party add-ons to Microsoft Exchange Server 2007 and the design of unified messaging solutions powered by Exchange Server 2007.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance improvement over Cisco's previous-generation ASA 5500-X firewalls and offer centralized management of advanced security features like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to plan and carry out an efficient upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's cloud-based services to create and centrally manage network environments that span local offices, data centers, private clouds and public clouds.
Progentís certified consultants offer small and medium size companies enterprise-grade consulting support for SMS Server 2003 and System Center Configuration Manager 2007, Microsoft's solutions for change and deployment management. Configuration Manager 2007 is Microsoft's new name for the change management solution formerly called Systems Management Server. Configuration Manager 2007 provides a range of new features to Microsoft Systems Management Server including comprehensive automation, integrated Windows Vista Microsoft Windows Server 2008 awareness, quarantine support, and device driver management. Progentís Microsoft certified engineers can help you use SMS 2003 or Configuration Manager economically for streamlined operating system and application deployment, security patch control, software tracking, and licensing reconciliation. Progent's engineers can also help your company to move smoothly from Systems Management Server to System Center Configuration Manager.
Progent's Microsoft-certified SQL Server 2017 consultants can help you to evaluate the business benefits of migrating to SQL Server 2017 and can help your organization to plan and implement an efficient migration of your current SQL Server environment to any network architecture including onsite, cloud-based, or hybrid. Progent's SQL Server experts can provide online or onsite support ranging from on-demand design review or troubleshooting to comprehensive project management to make sure your SQL Server 2017 initiative is successfully completed on schedule and on budget.
Progent's Microsoft engineers can provide in-depth expertise in implementing, operating and debugging all versions of Project, Project Server, and Project Online and can provide a wide variety of cost-effective online support services based on industry best practices to assist businesses of all sizes to get all the benefits of this powerful platform. Consulting support available from Progent include system design, installation and migration, setting up safe collaboration among local and offsite users, network infrastructure optimization, and specialized online training.
Progentís experienced Cisco network security consultants offer high-level PIX Firewall and ASA Firewall consulting support covering architecture, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers robust user and application policy enforcement, sophisticated attack protection, and safe access services. Ranging from compact, easy-to-install desktop devices for small and home businesses to modular enterprise-grade appliances, Cisco PIX Firewall and ASA Firewalls offer advanced protection, high throughput, and high availability for network environments of all sizes. PIX and ASA Firewalls are based on a hardened, purpose-built operating system, minimizing possible OS-specific security holes.
The service background of Progent's certified Windows Server consulting team, with an average of over 10 years of work in Microsoft integration, ensures you success in identifying the version and set up of Windows 2003 Server that matches best with your business goals. Progent can also help you with planning, installing, managing and troubleshooting powerful information technology solutions powered by Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 or Windows NT.
Dynamics GP/Great Plains 2010 accounting software is a full-featured business management and analytics solution that unifies data and processes throughout your business, interfaces easily with other solutions, and connects workers, clients and vendors unrestricted by time or place. Designed for small to mid-size companies, MS Dynamics GP 2010 and Dynamics GP Version 10.0 deliver functionality for accounting, management reporting, project management, inventory and order processing, eCommerce, HRM, CRM, field force automation, manufacturing, retail management, and online business services. Progent can help you set up and manage a robust, protected computer and communications infrastructure to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains consultants to help your business benefit from the full power of Dynamics GP 2010.
Progent provides nationwide urgent help and troubleshooting services for businesses that operate environments based on variants of the Linux OS or whose information systems include a mix of Linux platforms/Linux and Microsoft technology. Online IT help provides maximum return for your IT budget by protecting client productivity and limiting the time charged for network analysis and repair. Advanced online access tools and experienced service specialists and engineers combine to enable Progent to handle the majority of network issues without wasting time and expense by traveling to your site. In the vast majority of situations your IT problems can be dealt with by telephone or via a combination of phone help and remote access. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA and CISM premier security professionals to help you with the toughest system issues.
Microsoft Exchange Server 2013 incorporates major improvements to the capabilities of its predecessor Exchange 2010 and delivers important new features plus a revamped architecture. These enhancements favorably impact vital areas like manageability, availability, security, cost of ownership, collaboration, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can help you evaluate the possible advantages of migrating to Exchange Server 2013, create an efficient validation and deployment plan, and train your IT team to manage your Microsoft Exchange 2013 environment. Progent also offers affordable remote consulting and management for Microsoft Exchange 2013.
Progent believes that a carefully designed and implemented network can be a crucial factor for accelerating a company's growth, and Progent follows this belief in our corporate system infrastructure. We have built a zero-downtime virtual office infrastructure that allows Progent's in-house consultants and certified contractors to offer rapid and effective service, cooperate closely on complex jobs, and experience career and personal growth by being part of a dynamic business culture of personal drive and freedom.
Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and rollout strategies, tune your network for local, multi-location, cloud-based, and partial-cloud datacenters, educate your IT management staff, develop a corporate-wide security strategy, automate IT administration, help with application development, and generate and validate a DR/BC plan.
Microsoft Exchange 2013 includes significant enhancements to the functionality of Exchange 2010 and introduces important innovations plus a revamped structure. These enhancements affect key facets of IT such as manageability, high availability (HA), compliance, operational costs, collaboration, scalability, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting experts can assist your organization to understand the potential advantages of upgrading to Exchange 2013, design a cost-effective test and rollout strategy, and train your IT staff to manage your Exchange 2013 solution. Progent also offers affordable remote consulting and management for Microsoft Exchange Server 2013.
Progentís Microsoft consultants provide small and medium size businesses world-class consulting support for Systems Management Server 2003 and System Center Configuration Manager, Microsoft's standard tools for update and configuration management. Configuration Manager 2007 is Microsoft's new name for the update management solution formerly called Systems Management Server. System Center Configuration Manager offers a variety of enhancements to SMS Server 2003 such as full automation, integrated Vista Microsoft Windows Server 2008 awareness, quarantine support, and boot image management. Progentís Microsoft certified consulting professionals can help you use Systems Management Server or Configuration Manager 2007 effectively for streamlined operating system and application software installation, security patch control, application metering, and software license compliance. Progent's engineers can also assist your company to migrate efficiently from SMS Server to Configuration Manager.
Progent's Microsoft-certified SQL Server 2017 consultants can help you to assess the business advantages of migrating to SQL Server 2017 and can help your organization to plan and carry out a cost-effective migration of your databases and applications to any network architecture including local, cloud-based, or hybrid. Progent's consultants can provide online or on-premises support services ranging from as-needed design assessment or troubleshooting to comprehensive project management to ensure your SQL Server 2017 project is carried out on time and on budget.
Progent's Microsoft-certified consultants have over a decade of background planning, implementing, optimizing and repairing SCOM environments and can provide companies of any size advanced online or on-premises consulting support for SCOM 2012. Progent can assist your company to plan an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and availability required to watch over your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs according to leading practices for tracking network fabric and both Microsoft and third-party apps and services. Also, Progent can provide fast remote or on-premises troubleshooting to assist you to fix serious problems uncovered by SCOM 2012.
Progent's Microsoft-certified experts can provide computer support and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís consulting professionals can show you how to plan, integrate, troubleshoot and manage the entire family of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Windows Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
Cisco's Firepower Next Generation Firewalls provide a significant performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and include unified management and automation of modern security capabilities like application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to design and execute a smooth migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's cloud-based services to build and centrally manage network ecosystems that include local offices, data centers, private clouds and public clouds.
NetDocuments (NetDocs) is a leading cloud-based document management system built specifically for the legal profession. Progent offers remote access to NetDocuments consultants who can help your law firm to plan, configure, manage, optimize, or troubleshoot a document management system environment based on NetDocs.
Progent offers one-on-one training customized for people who wish to broaden their knowledge of the macOS and OS X platform, Apple Mac hardware, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual online classes for macOS and Mac OS X applications.
Progent's Microsoft-certified consulting experts have over 10 years of background designing, deploying, enhancing and repairing System Center Operations Manager solutions and can provide companies of any size advanced online or onsite consulting services for SCOM 2012. Progent can help you to plan a topology for SCOM 2012 servers that delivers the performance and availability needed to monitor your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs based on leading practices for tracking network fabric as well as Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive remote or on-premises troubleshooting to assist you to fix serious issues uncovered by SCOM 2012.
Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can help you to configure, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from legacy Voice over IP products to the latest media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, originally named CallManager, or with Cisco Unified Communications Manager Express to build a modern IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Cisco Unified CM apps such as Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent can provide expertise with any facet of Cisco IP Phone integration including reviewing dial plans, configuring SIP gateways, installing ISR G2 routers with CUBE VoIP networking capability, and designing UCS server failover and Cisco Survivable Remote Site Telephony systems for survivability.
Microsoft Small Business Server (SBS) is an affordable collection of server products that offers the basis for a powerful but manageable IT network. The integration demands of the Microsoft .NET functions bundled with Microsoft Small Business Server 2011 requires an IT consultant with real-world expertise and broad experience in planning and building cohesive and comprehensive information technology solutions. Progent's Microsoft-certified experts have extensive experience with the technologies incorporated in SBS 2011 and SBS 2008. This expertise assures you success in installing, managing, and servicing IT solutions based on the SBS line of servers and applications.