Network Help for Small Companies

Windows 7 offers desktop users unprecedented levels of performance, safety, stability, functionality, extended battery life, and ease of use. Enhancements available with this version of Microsoft's signature operating system feature quicker initialization, power off, and resumption from standby; simpler networking and file and printer sharing; consolidated peripherals management; as well as advanced multi-touch support. Window 7 also ushers in a new era in 64-bit client computers and gives companies an excellent opportunity to take the leap to the next phase of information technology.

How Progent's Microsoft-certified Engineers Can Help Your Business to Assess Windows 7
Progent's certified consultants can help you to assess Windows 7 to verify application compatibility and to check its speed and reliability operating with your applications. Progent can also show you how to estimate the potential strategic value of adopting Microsoft Windows 7. If Microsoft Windows 7 makes sense for your business strategy, Progent can assist your IT organization to design and execute a non-disruptive upgrade to Microsoft Windows 7 from a previous release of Microsoft Windows. Progent can also provide assistance with upgrading to Windows 8.1 or migrating to Windows 10 from Windows 7 or prior versions of Microsoft Windows.

Progent's IT professionals offer a range of low-cost support options to improve the productivity, dependability, security, speed, and maintainability of IT systems that incorporate desktops based on Microsoft Windows 7:

Desktop Consulting and Support Services
Progent's Microsoft-certified desktop support consultants offer a broad range of affordable services to help your business to install, integrate, repair, and administer desktop PCs and laptops powered by Windows. Progent can provide on-premises or remote technical support for individual computers or laptops or help your business to plan and implement a large-scale rollout of Microsoft Windows 7. Progent can also install Microsoft Office or Microsoft Dynamics business applications on your workstations so they integrate efficiently with other Microsoft applications, software from third-party vendors, business servers, and key services throughout your network. Progent can also provide engineers and technicians to assist your company to plan for and complete a company relocation or merger organized to produce the least possible disruption of your productivity.

Helpdesk Services and Consulting
Progent's Standard Help Desk Services offer small organizations a comprehensive solution that handles all aspects of online Level 1 desktop support from initial requests through ticketing, remote desktop control, progress tracking, problem solving, and reporting. Progent provides call desk services at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent offers the additional option of fast as-needed escalation to Level 2 and Level 3 experts to handle challenging issues. To learn more, visit Online Help Desk Services.

Configuration Management
Progent's network administration experts can help you create a computer network based on Microsoft Windows 7 PCs that is easy to administer. Progent's engineers have in-depth experience providing companies of all sizes Microsoft System Center Configuration Manager (SCCM) expertise to reduce IT administration's processes, increase network protection, boost productivity by ensuring that all patches and updates are installed, enforce licensing adherence, and monitor characteristics of software usage to allow smarter purchasing strategy. In addition, Progent can assist you to make a smooth migration to a current version of System Center Configuration Manager for more complete management automation and can help you to plan and implement a Windows Server 2019 migration, Windows Server 2016 upgrade or Windows Server 2012 R2 upgrade to create an up-to-date infrastructure for configuration management. For Office 365 environments, Progent's consultants can provide Microsoft Intune consulting services for advanced cloud-based configuration management of Windows 7 computers as well as mobile devices running iOS, Android, or Windows operating systems.

Network Security Inventory and Assessment Packages
Progent's premier security engineers can deliver a variety of budget-friendly network security inventory service bundles and network security assessment service bundles designed to give businesses of any size a chance to get a professional look at the strength of their security environment. The packages vary from an ultra-affordable external scan and assessment option for small and midsize businesses up to a high-level package for institutions who need comply with security standards required by government agencies or by customers. For every security assessment package, consultants with high-level security accreditations evaluate and summarize scanned data and make recommendations for effective improvements.

Backup and Restore and Business Continuity Preparation
Progent’s consulting professionals can assist your company to configure a fault-tolerant system architecture with features that can include Windows Hyper-V clustering, redundant Internet connections, network load balancing, and strategic data centers. Progent provides the expertise of Microsoft and Cisco-Premier consulting professionals who can show you how to utilize virtualization to enhance availability. Progent can also help create a complete disaster recovery strategy that incorporates periodic disaster recovery assessments and drills.

Wireless Smartphone Support and PC Synchronization
Progent's smartphone integration experts can assist you to integrate smartphones into your IT network by providing expertise in data synchronization between handhelds and Windows 7 PCs and secure connectivity between mobile wireless computers and Microsoft Exchange Server and SQL Server. Support offered from Progent includes iPhone integration, Android smartphone integration, and RIM Blackberry support. Progent's RIM BlackBerry experts can assist you to design, install, manage, and maintain network environments that combine BlackBerry Enterprise Server along with Windows 7 desktops.

64-bit Transitioning Help for Microsoft Windows 7 and Microsoft Windows Servers
Windows 7 is offered in a 64-bit version that represents a new standard for workstation reliability and capacity. Unfortunately, for the majority of organizations the migration to 64-bit technology is problematic due to the requirement to make a clean installation on each PC. This requires reconfiguring programs, backing up and recovering data, and running 64-bit device drivers. Although businesses usually already have 64-bit computers, the effort required to benefit fully from these resources often seems excessively time-consuming. But because Windows 7 often calls for a from-scratch installation, this can be a good time to move up to 64-bit technology, which takes little or no incremental effort. Progent's Microsoft consulting experts have in-depth experience planning and performing major, efficient OS migrations of existing workstations and can help your organization get the most out of your network dollars by performing the move to Windows 7 and to 64-bit technology simultaneously.

Online Education for Microsoft Office and Office 365 Applications
Progent provides online instruction for a range of desktop apps and environments such as Office Excel, Word, Access, Visio, Adobe Acrobat, Photoshop, Crystal Reports, and Windows 10. Live online training provides the advantages of traditional in-person seminars, including immediate interaction between clients and trainers, but eliminates the costs of travel and the challenge of attempting to accommodate the availability of multiple workers. Available to single students or groups of any size, virtual education allows the teacher to conduct the class from an online office while the students can be dispersed throughout an office or across the the U.S. Live online instruction utilizes powerful teaching tools such as virtual white boards, real-time questions, and collaborative applications. Classes can be short and targeted for specialized topics or longer in duration and wider in scope. Instructors and clients can go through examples individually or as a class.

To find out additional information about Progent's support for Windows 7, call 1-800-993-9400 or visit Contact Progent.