Technology News and Progent IT Solutions
Microsoft Delivers Windows 7
In a presentation at the 2009 CES Show in Las Vegas, Microsoft Corp. head Steve Ballmer announced the beta version of the
Windows 7 features quicker startup, shut down, and resumption from standby; no-hassle LAN configuration and file and printer sharing; consolidated peripherals administration; plus advanced touch-screen technology. To read Microsoft's press release, refer to Microsoft's CEO Introduces Windows 7 Beta
How Progent's Microsoft-certified Engineers Can Help Your Company to Evaluation Windows 7
Progent's certified consultants can assist your company to pilot the pre-release version of
Progent's consulting experts offer a variety of other affordable services to enhance the productivity, dependability, protection, speed, and manageability of information systems that incorporate workstations based on
PC Desktop Support Services
Progent's Microsoft Gold certified desktop support experts can deliver a broad range of affordable consulting and support services to help you to deploy, integrate, repair, and administer desktop PCs and laptops based on Microsoft Windows. Progent can offer onsite or online help for individual computers or notebooks or work with you to plan and implement a company-wide rollout of
Live Virtual Instruction for Desktop Applications
Progent offers live virtual instruction for popular client programs and operating systems including Excel, Word, Publisher, Visio, Adobe Acrobat, Photoshop CS, Crystal Reports, and Windows Vista and Windows 7. Live online instruction provides the benefits of traditional in-person seminars, including instant interaction between students and trainers, but eliminates the expenses of transportation and the challenge of trying to synchronize the schedules of many workers. Offered to individuals or groups of any size, live online training permits the trainer to conduct the class from a remote facility while the clients can be spread throughout an office or all over the country. Virtual education utilizes proven learning aids like virtual white boards, real-time questions, and collaborative desktops. Sessions can be brief and personalized for specific subjects or longer in duration and broader in coverage. Instructors and clients can go through problems one-on-one or as a class.
64-bit Migration Support for Windows 7 and Microsoft Windows Servers
Windows 7 is available in a 64-bit edition that sets a new standard for desktop reliability and capacity. However, for most organizations the upgrade to 64-bit computing is problematic due to the requirement to make a new setup on each PC. This involves reconfiguring applications, backing up and restoring data files, and running 64-bit device drivers. Although companies in most cases are already using 64-bit workstations, the effort required to benefit fully from this untapped potential appears too difficult. Yet since Microsoft Windows 7 often requires a from-scratch installation, it represents a great opportunity to move up to 64-bit technology, which requires virtually no additional effort. Progent's Microsoft-certified consultants have extensive experience planning and performing massive, efficient OS upgrades of existing desktops and can help your business get the most out of your IT dollars by performing the transition to Windows 7 and to 64-bit computing at the same time.
Change and Update Management Automation
Progent's IT administration experts can show you how to set up a computer network based on Microsoft Windows 7 workstations that is easy to administer. Progent's engineers have extensive backgrounds providing small and midsize companies SMS Server 2003 consulting to reduce network administration's workload, increase system protection, boost productivity by ensuring that all application updates are installed, enforce software licensing compliance, and monitor patterns of application use to allow a more efficient purchasing plan. Also, Progent can help you to carry out a smooth upgrade to System Center Configuration Manager 2007 from Microsoft SMS Server 2003 for more comprehensive management automation and can help you to move to Windows Server 2008.
Network Security Inventory Scanning and Assessment Packages
Progent's certified security engineers can provide a variety of budget-friendly security inventory packages and enterprise network security assessment packages designed to give businesses of all sizes a chance to receive an independent opinion about the strength of their security environment. These packages vary from an ultra-affordable external security scan and evaluation option for small and midsize companies up to a high-end package for corporations who need to meet security standards demanded by state regulators or by customers. For every security inventory or evaluation package, engineers with high-level security accreditations evaluate and report on collected information and provide suggestions for effective improvements.
High-availability Network Design
Progent’s consulting professionals can help you to implement a high-availability network architecture with features that can include Microsoft Windows Hyper-V clustering, redundant Internet connections, system load balancing, and strategic data centers. Progent offers access to Microsoft and Cisco-Certified network engineers who can help you benefit from virtual machines to enhance availability. Progent can also help you define a comprehensive business continuity strategy that includes periodic disaster recovery evaluations and drills.
Helpdesk Outsourcing and Consulting
Progent is a Microsoft Gold and Cisco Authorized Partner and Progent's online Help Desk support team of authorized technical professionals gives your customers convenient access to a reliable support resource with extensive background providing telephone assistance and online troubleshooting for IT systems based on Microsoft and Cisco technology. Progent's focus is on giving the Call Center a positive reputation as a key contributor to business performance. Progent's target is to fix and not simply record problems. Progent offers full Call Center support or transparently supplement your current Helpdesk. Progent can also help your company to identify and implement the most advanced solutions for creating or improving your in-house Help Desk.
To find out additional details about Progent's consulting services for Windows 7 and Microsoft Windows Server 2008, call
An index of content::
IT Consultant CRISC Risk Identification
Consulting CRISC Certified
Progent's disaster recovery support and business continuity professionals can show you how to design a disaster recovery strategy to prepare for an IT network catastrophe. Progent can help you develop a complete disaster recovery plan that incorporates scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified engineers can also help you create an affordable, non-stop system architecture that takes into account availability issues involving a wide array of network technologies and procedures.
IP Address Management Integration
Immediate On-site Support ProSight Infrastructure Monitoring
Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map out, track, enhance and debug their connectivity appliances such as routers, firewalls, and load balancers plus servers, printers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are always updated, copies and manages the configuration of virtually all devices on your network, tracks performance, and sends notices when issues are discovered. By automating time-consuming network management activities, WAN Watch can knock hours off ordinary tasks such as network mapping, reconfiguring your network, finding appliances that need critical software patches, or resolving performance problems.
SharePoint Server Consultants
SharePoint 2003 Consultant
Progent’s Microsoft-certified consultants offer small and midsize businesses IT consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, teams and data. SharePoint Portal Server offers a central spot for your workers or customers to connect to, manage, distribute and interact with useful information, documents, and software and to communicate with other people. It allows quicker and better decisions, more efficient sharing across teams and more streamlined business practices. The primary goal of SharePoint Server is to bring together, in a relevant way, all of the diverse sources of information available within and outside a business network. Windows SharePoint Services join employees, customers, workgroups and major tasks with the knowledge they’ve created in a manner that makes data convenient to locate, retrieve and re-use.
SharePoint 2019 Hybrid Search Support and Setup
Top SharePoint 2019 NGSC Remote Support Services
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide economical remote and on-premises consulting, software development, and technical support services for businesses of all sizes who want to migrate to SharePoint Server 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help customers plan and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud-based components into a cohesive information management system.
Remote Support Services Helpdesk for at Home Workforce
Telecommuter Professionals
Progent has two decades of experience assisting small and medium-size businesses to plan, install, tune, manage, and debug information networks that incorporate remote workers.
Onsite Support Engineer
Cisco Experts 24x7 Support Support Outsourcing
For mid-size businesses who need network support, Progent offers a variety of options including local service, on-line support, phone-based Call Center, 24x7 support with remote network monitoring, emergency staffing, business relocation services, application programming, and professional consultation. For midsize businesses in California or other areas serviced by Progent's field engineers, Progent provides expert on-premises help for fixing technical problems rapidly and economically.
ProSight IP address management Specialists
Specialist ProSight IT documentation management
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, find and protect information related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or warranties. By cleaning up and managing your network documentation, you can eliminate as much as 50% of time thrown away looking for vital information about your IT network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether you’re planning enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you need as soon as you need it.
Unified Single Number Reach Support and Setup
CCNP Certified CME Network Consultants
Cisco Unified Communications Manager (CUCM or Unified CM), originally named CallManager, is the heart of Cisco's communications and collaboration portfolio. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express offer a location-independent IP-PBX by integrating tightly with unified messaging applications like Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's CCIE-certified consultants offer effective and budget-friendly remote and on-premises expertise to assist organizations of any size to create and maintain Unified CM deployments by providing Cisco Unified Communications Manager integration and technical support services that deliver optimum productivity. Progent's consultants can help with any aspect of Unified CM setup and troubleshooting in areas that include integrating Cisco VoIP phones and desktop Video phones, designing dial plans, setting up SIP trunking and PSTN support, deploying ISR routers with CUBE VoIP networking support, creating Cisco UCS server clustering solutions for survivability, capacity planning, and integration with Microsoft Exchange and Skype for Business.
Teleworker Conferencing Support
Offsite Workforce Video Conferencing Computer Consulting
Progent can help small and medium-size companies to set up and troubleshoot teleconferencing technology to enable their teleworkers to collaborate effectively with teammates and clients.
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