Computer Support for Small Businesses

Windows 7 is a legacy version of Microsoft's signature product. In comparison to earlier versions, Microsoft Windows 7 features faster initialization, shut down, and resumption from standby; simpler networking and file and printer sharing; consolidated peripherals administration; plus advanced touch-screen support. Microsoft Windows 7 also represents a major breakthrough in 64-bit client computers and gave companies an excellent opportunity to move into the next phase of information technology.

End of Support for Windows 7
Microsoft has put Windows 7 on End of Support status. This means that Microsoft will offer no technical support for any issues with Windows 7 and Microsoft no longer provides software or security patches. Although computers running Windows 7 still function, End of Support status can result in an expanding array of undesirable issues associated with cybersecurity, compliance, compatibility with new releases of apps, and possibly even liability. If you are currently evaluating an upgrade from Microsoft Windows 7 to Windows 10 or Windows 11, Progent's Windows 10 and 11 consultants can assist you to determine the potential advantages of a modern version of Windows for your organization and can help you to design and carry out an efficient migration to Windows 10 or Windows 11 that follows best practices.

How Progent's Certified Professionals Can Help Your Business to Manage Microsoft Windows 7
Progent's Microsoft certified engineers can assist your company to maintain your Windows 7 environment and can also help you to estimate the likely business benefits of moving to a modern release of Microsoft Windows. Progent offers assistance with moving to Windows 10 or upgrading to Windows 11 from Windows 7 or prior releases of Microsoft Windows.

Progent's consultants offer a range of affordable services to enhance the efficiency, reliability, protection, performance, and maintainability of IT systems that include workstations powered by Windows 7:

PC Desktop Consulting and Support Services
Progent's certified desktop support experts offer a wide range of cost-effective support services to assist your company to deploy, configure, repair, and administer desktop PCs and laptops powered by Windows. Progent can offer on-premises or online assistance for single machines or notebooks or help your business to design and carry out a large-scale rollout of Windows 7. Progent can also configure Microsoft Office or Microsoft Dynamics programs on your client PCs so they communicate productively with all Microsoft applications, products from third-party publishers, SQL databases, and line-of-business services network-wide. Progent can also provide consultants and technicians to help you to plan for and implement a company relocation or merger designed to cause minimal disruption of your business.

Helpdesk Support and Expertise
Progent's Standard Help Desk Services offer smaller businesses an end-to-end service desk solution that manages all facets of remote Level 1 desktop support from initial requests through ticketing, remote desktop control, progress tracking, problem solving, and reporting. Progent provides call desk services at a significant discount off Progent's regular Level 1 desktop service rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve complex issues. For details, refer to Online Help Desk Services.

Configuration Management Automation
Progent's network administration experts can show you how to set up an information system based on Windows 7 PCs that is easy to manage. Progent's consultants have in-depth backgrounds providing companies of all sizes System Center Configuration Manager (SCCM) expertise to streamline IT administration's workload, improve system security, improve productivity by making sure that all application updates are current, enforce licensing compliance, and track characteristics of software use to allow a more efficient purchasing strategy. Also, Progent can help you to make a smooth upgrade to an up-to-date release of Microsoft System Center Configuration Manager for more comprehensive administration automation and can help you to carry out a Microsoft Windows Server 2022 migration or a Windows Server 2019 upgrade to create an up-to-date environment for change management. For Microsoft 365 users, Progent can provide Intune consulting services for centralized cloud-based configuration management of Windows 7 computers as well as mobile devices running Apple iOS, Android, or Windows.

Security Inventory Scanning and Evaluation Packages
Progent's premier security consultants can provide a variety of cost-effective network security inventory packages and network security evaluation service packages created to offer businesses of any size an opportunity to get an impartial look at the effectiveness of their protection posture. The packages vary from an a low-cost external security scan and evaluation package for small businesses up to a high-end solution for enterprises who have to meet security standards demanded by government agencies or by vendors. For every security inventory or evaluation package, engineers with high-level security credentials evaluate and summarize scanned data and make recommendations for effective remediation.

Backup and Restore and Business Continuity Preparation
Progent's consulting professionals can assist your company to configure a fault-tolerant network architecture that offers features such as Microsoft Windows Hyper-V clustering, redundant Internet connections, network load balancing, and strategic colocation sites. Progent provides the services of Microsoft and Cisco-Premier network professionals who can show you how to utilize virtual machines to improve fault tolerance. Progent can also help define a complete business continuity strategy that includes scheduled disaster recovery assessments and drills.

Wireless Smartphone Integration and PC Synchronization
Progent's mobile wireless specialists can show you how to incorporate smartphones and tablets into your business network by offering expertise in synchronization between handhelds and Microsoft Windows 7 workstations and integration between mobile wireless computers and Microsoft Exchange Server and Microsoft SQL Server. Support offered from Progent includes Apple iPhone integration, Google Android smartphone integration and management, and Blackberry support. Progent's RIM BlackBerry experts can assist you to design, install, manage, and maintain network environments that combine BlackBerry Enterprise Server along with Windows 7 desktops.

64-bit Upgrade Support for Windows 7 and Microsoft Windows Servers
Microsoft Windows 7 is available in a 64-bit version that represents a new standard for desktop dependability and performance. However, for most organizations the transition to 64-bit technology is problematic because of the need to make a clean installation on every desktop. This entails re-installing applications, backing up and recovering data files, and installing new device drivers. Though companies typically are already using 64-bit workstations, the work required to benefit fully from these resources can seem too time-consuming. But since Windows 7 usually calls for a clean installation, this can be a great opportunity to move up to 64-bit performance, which can be done with virtually no extra work. Progent's Microsoft-certified engineers have extensive experience designing and implementing massive, minimally disruptive OS migrations of in-place desktops and can assist your organization get the most out of your IT dollars by performing the move to Windows 7 and to 64-bit computing at the same time.

Online Education for Microsoft Office and Office 365 Apps
Progent provides online training for a range of client applications and environments such as Microsoft Office Excel, Word, PowerPoint, Visio, Acrobat, Adobe Photoshop CS, Crystal Reports, and Windows 10. Virtual instruction provides the benefits of traditional classroom sessions, such as instant communication between clients and trainers, but eliminates the expenses of transportation and the hassle of trying to accommodate the schedules of many students. Available to individuals or groups of all sizes, virtual training allows the trainer to conduct the seminar from an online office and the students can be spread across an office or all over the country. Virtual instruction utilizes proven learning mechanisms like virtual white boards, electronic hand-raising, and collaborative applications. Sessions can be brief and personalized for specific subjects or extended in time and wider in coverage. Teachers and clients can work through examples one-on-one or as a group.

For additional details concerning Progent's consulting services for Windows 7, phone 1-800-993-9400 or go to Contact Progent.