Altaro VM Backup from Hornetsecurity offers small businesses a dependable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud architectures and also supports low-cost cloud backup to Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or onsite consulting services to help you to design, deploy, optimize and debug a modern backup/restore solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup technology.
In addition to offering the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent has consultants experienced in Dynamics AX (Axapta), Dynamics NAV (Navision), Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent can provide software development, troubleshooting, management help, upgrade assistance, and 1-on-1 or group webinar training classes tailored to address your particular requirements. Progent's consultants also can show you how to integrate and support a protected, robust server and communications infrastructure to support your ERP, MRP and accounting solutions.
Progent provides IT support for medium size companies who have 100 to 250 network users. The mid-size business or work group has traditionally been an overlooked part of the market for network support expertise. The cost structures and service access practices of large outside support firms make them excessively expensive for the ordinary small company or small medium business (SMB), which commonly has a modest IT budget with which to maintain an information network whose complexity and capability are frequently comparable to the networks of far larger enterprises. Progent's support delivery model, which takes great advantage of online support, virtual office technology and 24x7 server monitoring, dramatically lowers the network maintenance expenses of a small-medium business while providing the mid-size organization with enterprise-level support from certified, IT consultants knowledgeable in a wide array of midsized business technologies. If your medium size company or small business is searching for levels of network support appropriate by a mid-size office without budgeting big-company costs, contact Progent.
Progent offers national urgent phone support and consulting services for companies that operate environments powered by versions of the Linux OS or whose IT systems feature a combination of Linux platforms/Linux and Microsoft products. Remote network consulting offers maximum leverage for your information technology dollar by preserving client efficiency and limiting the time billed for computer analysis and repair. Advanced online support utilities and experienced technicians and consultants combine to enable Progent to handle the majority of IT issues without squandering time and money by going to your location. In most of cases your IT issues can be remediated over the phone or via a mix of telephone help and online network analysis. Progent can make available Cisco certified CCIE network engineers and CISM and CISSP certified security specialists to help with the toughest network problems.
Cisco's wireless IP phones are industrial-grade wireless handsets designed for professionals who are on the move within office, hospitality, retail or other environments where management wants portable phones that offer more administrative control, data security and ruggedness than is achievable with the Bring-Your-Own-Device style of mobile collaboration. Successful integration of Cisco's wireless VoIP phones usually requires that IT teams set up and optimize many components of your wireless environment including wireless access points, switches, Cisco wireless LAN controllers, and call management tools. Progent's certified experts can provide online and on-premises support to help you create and maintain a Cisco wireless IP phone solution by delivering services that range from troubleshooting the configuration of an IP phone or access point to offering project management outsourcing or co-sourcing for updating the wireless architecture of a campus.
Progent's Technical Response Center (TRC) provides nationwide extended hours remote support for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support engineers provide after-hours telephone help and online secure network connection to isolate and resolve technical problems quickly and affordably. The scope of technical expertise represented by Progent's staff of country-wide support engineers allows Progent to escalate even the toughest network issues to appropriate specialists as needed. For critical issues, the TRC tries to respond to your request for service within one hour.
Progent's Linux support services offer small and mid-size companies and developers help with managing and supporting Linux systems that coexist with Microsoft-based technology. Progent can give your business contact with Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This broad range of experience offers you an easy single consulting firm to help you create and maintain a secure and reliable cross-platform connectivity and communications infrastructure that allows Linux and Microsoft coexistence by integrating Microsoft Windows with major Linux derivatives such as RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
Progent's Microsoft and Cisco-certified network engineers can help your organization to assess the value of Exchange Server 2010 for your company and can help you to plan and carry out a smooth upgrade to Exchange 2010 from Exchange 2003 or Microsoft Exchange 2007 that will provide fast return on investment by increasing your workers' efficiency, lowering the cost of equipment and support, simplifying administration, and integrating your key communications technologies.
Progent's proven ransomware recovery experts can assist you to rebuild an IT network damaged by a ransomware virus like Ryuk, Dharma, NotPetya, or Locky.
ProSight Reporting is an expanding family of in-depth reporting plug-ins designed to integrate with the top ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management solution that incorporates machine learning technology and expert services to provide cutting-edge endpoint detection and response.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior-based analysis tools from SentinelOne to defend endpoints and servers and VMs against new malware assaults such as ransomware and file-less exploits, which routinely evade legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a single platform to manage the entire threat progression including blocking, detection, mitigation, cleanup, and post-attack forensics. Top features include single-click rollback with Windows VSS and real-time network-wide immunization against newly discovered attacks.
Progent can assist you to design a migration to Teams from Skype for Business Online and install, manage, and troubleshoot a cloud-based or hybrid deployment of Microsoft Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.
Progent's Microsoft-certified consultants average more than 10 years of background providing messaging solutions for companies that range from small offices to large enterprises. Progent offers affordable consulting for all editions of Exchange Server to enhance email and virus protection, design high availability email systems, and facilitate remote and mobile email connectivity. Progent's Exchange consulting services can assist you in designing and executing a migration from an outdated SMPT server or older Microsoft Email package such as Exchange 2003 to Microsoft Exchange Server 2019. Progent provides support for Windows 10 and Windows 11 desktops running Office Outlook and can show you how to integrate Outlook Web App (OWA) for all major web browsers. For e-mail virus protection, spam blocking and outbound data leak prevention, Progent offers Email Guard email filtering and encryption.
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management platform that incorporates machine learning technology and advanced services to provide cutting-edge endpoint detection and response.
Progent offers the services of an accredited consultant with expertise integrating products from the leading video conferencing/telepresence vendors including Cisco/Tandberg, Polycom, and LifeSize and can help your company to design, configure, upgrade, or troubleshoot a video conferencing solution that protects your investment and optimizes the strategic value of your IT system. Progent can also provide the expertise of infrastructure consultants able to assist businesses of all sizes to build and troubleshoot a communications network that provides the speed, dependability, protection, and expandability you need to support your video conferencing/telepresence solution.
Progent's Reseller Program for IT Service Firms lets you use Progent's consulting engineers under your own brand as a seamless extension of your network services team.
Progent offers live remote training for an array of desktop apps and environments such as Microsoft Office and Microsoft 365 Excel, Word, Access and Outlook plus Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online instruction offers the advantages of traditional in-person instruction, including instant interaction between clients and teachers, but avoids the costs of transportation and the hassle of attempting to synchronize the availability of multiple students. Available to single students or classes of all sizes, Progent's virtual training allows the instructor to conduct the class from an online office while the clients can be dispersed throughout an office or all over the the U.S. Live online education deploys powerful teaching aids like broadcast white boards, electronic hand-raising, and collaborative desktops. Classes can be short and targeted to specific topics or extended in duration and broader in scope.
Progent's Check Point experts can show you how to choose and deploy Check Point Software Firewall/VPN utilities and appliances powered by Check Point Software's security platform to offer an affordable and efficient security defense for your corporate network. Progent can also show you how to integrate other Check Point technologies including Check Point ZoneAlarm and Check Point Power-1 appliances with security products from other vendors and offer a central stop for continuing network support, maintenance, education, and consulting expertise.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Colocation Center is available for piloting line-of-business applications, creating cost-effective migration procedures, assessing and optimizing performance, planning or verifying business continuity strategies, mitigating compatibility issues, and building training environments for the latest products and technologies. For Progent customers without adequate internal resources to assemble proper test environments, the lab reduces capital outlay and engineering risk and helps keep critical network initiatives on schedule.
For corporations with branches in California or any area covered by Progent's consultants, Progent's Microsoft-Premier IT support experts and authorized Cisco network consultants offer a variety of network support services including project planning, SOX compliance, office relocations, corporate security, system design, on-site or phone-based branch office support, and technical support for co-location hosting environments. A Progent network architect can help you plan a multi-site information system that makes smart use of colocation facilities and Internet hosting sites. Progent's Microsoft Premier engineers can help large corporations design, integrate and support major rollouts of updated versions of Microsoft products including Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progent's Cisco Certified Internetwork Expert and CCNP experts can assist you to configure Cisco technology for connection solutions that combine basic, high-speed, integrated, and wireless networking.
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Progent's Cisco-premier CCIE network engineers can help your company to manage your existing PIX or Cisco ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, configure, optimize, administer and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services
The QTS (formerly Herakles) Colocation Center facility is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are currently using the QTS Sacramento data center as a colocation facility or if your business is planning on moving your primary or offsite backup system to Herakles/QTS, Progent can provide a variety of affordable services such as data center relocation, equipment deployment and updates, infrastructure improvements, comprehensive project management services, virtual server configuration, remote monitoring, automated network management, application programming, disaster recovery/business continuity planning, security evaluation, and the support of Progent's Test Lab.
Progent's certified wireless networking consultants can help organizations of any size to plan, deploy, administer and troubleshoot Cisco Aironet Wi-Fi AP environments to provide the performance, range, capacity, expandability, security compliance and ease of management needed for seamless access between wireless and wired networks. Progent can provide affordable remote and on-premises support for legacy and current 802.11ac Aironet access points and Progent can assist you design and manage deployments of indoor and outdoor/industrial Aironet Wi-Fi APs.
Progent's Co-managed Help Desk service allows your business to split the load for Help Desk services seamlessly between your IT team and Progent's nationwide pool of veteran technical support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the top shared professional services automation tool for managing service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Progent's Ekahau-certified Wi-Fi consultants can help your business to plan, deploy, optimize, manage and debug a Wi-Fi network adapted to your environment. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for onsite RF signal analysis.
Progent's Cisco-Certified technology consultants provide experienced PIX Firewall support services encompassing architecture, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack security, and safe connectivity services. Ranging from small, plug-and-play desktop appliances for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a sensible combination of protection, performance and availability for business environments of all sizes. PIX firewalls are build around a proven, specially designed operating system, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and networking services, including powerful application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and flexible administrative solutions. Progent's network consultants can help you select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
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Progent's team of expert programmers, relational database architects, and program managers can assist large businesses to complete development projects for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include access to veteran program managers for advanced planning and program co-ordination or Progent can help clients fill in expertise gaps by providing relational database architects and software programmers experienced in building RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help businesses to integrate SharePoint with additional applications such as SQL Server and Office Excel to build data-driven intranets and web portals. Progent also offers expertise with web development technologies and can help businesses to create, expand, repair, or port web-based applications to utilize the most current web technology.
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E-Mail Guard by Postini provides continually upgraded spam and virus filtering, content filtering, and security from email-based directory harvesting and DSA attacks. Progent is a Postini aggregator and support firm. If your organization is too small to qualify for a standard Postini license, you can still have access to Postini's Perimeter Manager services via Progent's E-Mail Guard antispam and anti-virus aggregation program. Progent's certified e-mail security consultants can help you devise an email security strategy that incorporates spam filtering and anti-virus technologies and policies.
ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates advanced remote monitoring and management techniques to keep your network operating at peak levels by checking the health of critical assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your specified IT management staff and your assigned Progent engineering consultant so any looming problems can be addressed before they can disrupt productivity.
Microsoft Windows 8.1 is engineered to run on computers ranging from smartphones and slates to power-user desktops. An abundance of innovative capabilities, including touch screen interface and signature live tiles GUI, offer a wide selection of benefits for companies who understand how to put them to work. Progent's Microsoft-certified consultants can help get your business up to speed with Microsoft Windows 8.1 and make sure you gain maximum business value from the product's many new and enhanced technologies.
Progent's consultants offer experience in a variety of disciplines relevant to mobile connectivity including network infrastructure, Activesync, wireless security, wireless e-mail, Windows Mobile, RIM Blackberry, and wireless software development. Progent's Microsoft certified professionals can save your organization time and money by using their wireless background to show you how to select and configure wireless networking technologies that fit the needs of your business. Progent can also optimize your IT architecture so that wireless handhelds perform more reliably.
Progent's Cisco-certified CCIE network experts can assist your company to maintain your existing PIX or ASA 5500 firewalls and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, deploy, optimize, manage and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services
For desktop and application virtualization, Progent offers the expertise of a Citrix-certified XenDesktop expert who can assist you to design a XenDesktop solution that maximizes the business impact of your information network; integrate XenDesktop software with your physical and virtual servers, end-user devices, and printers; upgrade your existing virtual desktop software to current releases of XenDesktop; and provide comprehensive remote technical support. Progent can also instruct your network managers to follow best practices to manage XenDesktop effectively.
Progent's fault tolerant system consultants provide non-stop computing consulting, disaster recovery services, network load balancing, fault-tolerant interoffice connectivity, 24x7 Internet connection design, non-stop data center support, and other 24x7 networking support to show your small business create a non-stop environment for strategic applications. Progent has the experience to develop economical, 24x7 networks by deploying the expanding suite of Microsoft Windows Cluster servers including Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco certified engineers can help you design a high-availability mutli-site network with a fully redundant Internet connection and efficient network load balancing.
Progent's software developers have worked for 20 years with .NET tools and the Visual Studio development environment and can build or update .NET apps rapidly and affordably.
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Progent's certified consultants can help your company to assess Windows 7 to verify application compatibility and to check its performance and stability operating in your environment. Progent's consultants can also help you to assess the likely business value of adopting Windows 7. If you decide that Windows 7 fits your business, Progent can assist you to design and carry out a smooth upgrade to Microsoft Windows 7 from a your current version of Windows.
Progent can assist your business to design and execute a smooth migration from a UNIX-powered information environment to a network powered by Windows and suited for running Microsoft's familiar office productivity suites, business applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and software development experts can assist you to preserve your information and reduce business discontinuity by designing an effective migration plan that preserves your existing investments in UNIX software and infrastructure. UNIX-to-Windows transition consulting services available from Progent include analysis of current infrastructure, migration planning and validation, Exchange migration support, data and application software migration, and server and storage system migration and consolidation.
If your business computer system mixes Sun Solaris platforms with MS Windows, Progent can help you to integrate your servers into a unified network that allows all your operating systems to coexist for simple management, transparent dataflow, high dependability, superior performance, and strong protection. Progent's Sun Solaris and Windows integration assistance services include IT infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote technical help and troubleshooting, on-site technical support, and Helpdesk support.
Configuration Manager 2016 automates software deployment across multiple sites, centralizes security and compliance settings management, keeps track of network resources, guards against corporate data leakage, performs network health monitoring, enables safe self service, and delivers a single point of control for administering mixed-OS ecosystems based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud experts can assist you with any facet of planning, implementing, using and repairing a SCCM 2016 solution for local, cloud, or hybrid networks.
Progent's certified information technology consultants can provide Windows Server 2016 migration consulting to assist businesses of all sizes to plan and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can assist you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Progent's Cisco-premier CCIE network experts can help your company to manage your legacy PIX or Cisco ASA 5500 firewalls or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, configure, optimize, manage and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services
Progent can provide comprehensive remote consulting for all technologies associated with small company IT networks and offers a variety of strategic, on-demand services including a part-time CIO to provide senior-level IT design and budgeting skills, a Technical Response Center for help desk services, proactive remote monitoring, spam and email-borne virus filtering as an outside-the-firewall service, project management help for critical projects such as office relocations oroperating system upgrades, connectivity consultants for designing high-performance and robust network infrastructure, certified security specialists to verify information protection and regulatory compliance, disaster recovery specialists to help design business continuity plans, and software developers to write, customize, or troubleshoot mission-critical applications.
Progent offers national urgent technical support and consulting services for companies who run Solaris networks or whose information systems feature a mix of Solaris and Microsoft Windows technology. Remote network consulting offers maximum leverage for your IT dollar by preserving user productivity and limiting the time billed for network analysis and repair. Advanced remote access tools and experienced technicians and consultants combine to enable Progent to solve the majority of network issues without squandering time and expense by going to your site. In most of cases your IT issues can be remediated over the phone or via a combination of phone support and remote access. Progent can put you in touch with Cisco certified CCIE network experts and CISA certified security specialists to assist you with the most challenging network problems.
Progent's consultants can help you with every phase of Microsoft Azure migration including requirements definition, readiness evaluation, system design, pre-production testing, deployment, automated management, performance tuning, software license management, disaster recovery preparedness, security planning, and regulatory compliance assessment. Progent can assist your IT staff to set up and troubleshoot firewalls and VPN connections so your users can securely connect to Azure-based resources, and Progent's Microsoft-certified consulting experts can assist you set up critical Microsoft platforms to work in the cloud including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist you to set up a hybrid cloud ecosystem that seamlessly integrates physical datacenters with Azure services.
For Windows desktop virtualization, Progent can provide the expertise of a Citrix XenDesktop consultant who can assist you to design a XenDesktop solution that maximizes the business impact of your information system; configure XenDesktop technology with your servers, user computers, and peripherals; upgrade your older virtual desktop software to current versions of XenDesktop; and provide comprehensive online technical support. Progent can also instruct your IT staff to adhere to industry leading practices to maintain your XenDesktop solution effectively.
Progent's Microsoft-certified consultants have over 10 years of experience designing, implementing, optimizing and troubleshooting SCOM solutions and offer organizations of any size advanced online or onsite consulting services for SCOM 2012. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to watch over your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs based on leading practices for monitoring network infrastructure as well as both Microsoft and third-party apps and services. Also, Progent can provide responsive remote or onsite troubleshooting to assist you to fix serious problems detected by SCOM 2012.
Progent's Microsoft-certified consultants can help you to prepare for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to Configuration Manager 2012 from an older change management platform or assist you to enhance your existing SCCM 2012 environment to support your evolving business requirements. In addition, Progent can help you to build a software foundation that fully supports SCCM 2012 by delivering advanced consulting support for related Microsoft technologies including ADDS, Microsoft SQL Server and SQL Server Reporting Services, and IIS.
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Progent's experienced Cisco IT security consulting professionals offer high-level PIX and ASA Firewall consulting services including infrastructure design, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from economical, plug-and-play desktop appliances for small and home businesses to scalable enterprise-class products, Cisco PIX Firewall and ASA Firewalls offer advanced security, performance, and excellent availability for network environments of all sizes. PIX and ASA Firewalls are based on a proven, purpose-built platform, eliminating common OS-specific security holes.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard information related to your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about impending expirations of SSL certificates or domains. By updating and managing your network documentation, you can save as much as 50% of time wasted trying to find critical information about your network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether you're making improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need as soon as you need it.