SQL Server 2008 offers indispensable, familiar tools to IT professionals as well as to network users, lessening the difficulty of designing, integrating, administering, and using company information and analytical applications on platforms ranging from mobile devices to enterprise data systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2008 require an IT consultant with hands-on experience and broad knowledge in planning and building information-based, end-to-end business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET platform.
For small and midsize companies, computer security and regulatory compliance can be too complex to master yet too dangerous to ignore. The largest largest enterprises have been hacked, and the top cloud service providers have occasionally been taken down. It looks like there's no place to hide. Progent makes it affordable for small and midsize organizations to implement vital security tasks successfully by providing the advantage of billable time to the nearest minute without any minimum billing for remote support. This means you can have the help of a world-class computer expert to deliver just the knowledge you need when you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help your business with any aspect of network security including security audits, malware screening and recovery, spam and email content filtering, email data loss protection, compliance reporting, and designing a complete security plan.
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities such as listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can expand their reach, lower their operating costs, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and speed up your return on investment.
Progent's Microsoft consultants can help you to evaluate the value of Microsoft Lync Server 2010 for your business and can assist you to design and execute a deployment of Lync Server 2010 that centralizes the management of Instant Messaging and Presence and improves the output of your in-house employees, at-home workers, and smartphone users. Progent's consultant's can also help you to carry out an efficient upgrade to Lync Server from Office Communications Server or Microsoft Live Communications Server, integrate Microsoft Lync Server 2010 with Microsoft Exchange, SharePoint Server, and Microsoft SQL Server, show you how to run Lync Server to improve the team-computing capabilities of Microsoft Office applications, and offer webinar training and continuing support for Lync Server and other Microsoft products.
If your business does not need urgent online support but expects to require assistance with your information system in the near future, you can save time and expenses and ensure that the right IT skill will be ready when you want it by contacting a Progent sales agent and signing up as a client. For details, phone 800-993-9400 or send email to firstname.lastname@example.org.
Exchange 2013 includes major enhancements to the capabilities of Exchange Server 2010 and delivers powerful new features plus a revamped architecture. These enhancements favorably impact vital IT areas like ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you understand the possible advantages of upgrading to Microsoft Exchange Server 2013, create a cost-effective validation and rollout strategy, and train your IT team to manage your Microsoft Exchange 2013 environment. Progent also offers ongoing online consulting and management for Microsoft Exchange 2013.
Progentís Microsoft certified consultants offer small and medium sized businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can secure your IT network from attack by external and internal sources. Forefront TMG and ISA Server perform deep inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these security platforms to detect many threats that can elude ordinary firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you enhance your network security through expert planning and integration of Forefront TMG and ISA Servers. Progent's Microsoft engineers can assist your company to configure Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or migrate from ISA Server to Microsoft Forefront Threat Management Gateway.
Progent has extensive experience providing a full-spectrum of online network consulting and urgent repair services to local governments and schools across the United States. Progent is one of the industryís pioneers in delivering advanced online network consulting and has delivered network support to clients in every state. Online support saves travel costs and resolves problems faster than onsite support.
If your company operates a Solaris network or a multi-OS computer system, Progent's CISM and CISSP-premier consultants can assist your whole enterprise in a broad array of security areas such as security management procedures, security architecture and models, connection control products and methodology, applications development security, business processes security, hardware security, communications, network and Internet security, and workplace recovery planning. CISM and CISSP define the basic skills and international standards of performance that information security managers are required to master. These accreditations offer executive management the assurance that those who have achieved their CISM, CISSP or ISSAP certification have the background and theory to offer effective security support and consulting help.
Progent offers customized remote training for popular desktop apps and operating systems such as Microsoft Office Excel, Word, Publisher and Outlook plus Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Remote instruction provides the benefits of traditional in-person seminars, including instant communication between clients and teachers, but avoids the costs of travel and the hassle of attempting to synchronize the availability of multiple workers. Available to individuals or classes of any size, Progent's virtual training allows the instructor to run the class from a remote facility and the clients can be dispersed across a campus or across the country. Virtual learning utilizes proven teaching tools such as virtual white boards, real-time questions, and shared desktops. Sessions can be short and personalized to specialized subjects or longer in time and wider in scope.
Microsoft Office 365 Exchange Online allows you to use cloud-resident virtual machines, mailboxes and other Exchange components to reduce capital expense and administrative overhead. You can deploy Office 365 Exchange Online to host all your Exchange mailboxes, or you can integrate a hybrid solution that combines on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide affordable online technical support to help your organizations to evaluate the potential advantages of Office 365 Exchange Online, design a solution that makes sense for your business needs and IT budget, carry out a non-disruptive move from your existing Exchange system to one that incorporates Exchange Online, train your IT team and users, and deliver as-needed consulting and technical support.
Cisco's PIX Series firewalls have been discontinued and Cisco may no longer support these devices. Progent continues to offer technical support for Cisco's PIX 500 Series firewalls to help you with maintenance and Progent can in addition help you assess whether to migrate to more current firewall products available from Cisco. Progent's Cisco-certified specialists can help you plan and carry out a cost-effective upgrade to Cisco ASA 5500-X Series firewalls following industry best practices.
Progent's Microsoft certified support team can help you design and deploy a smooth in-place Exchange Server 2007 migration plan that minimizes productivity disruption, reduces long-term support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multi-server or multi-location migrations, Progent has the background to finish your move quickly and economically. Progent's Microsoft Exchange Server 2007 support, repair, and design offerings include assistance with the configuration of third-party enhancements of Exchange Server 2007 and the creation of unified messaging solutions powered by Exchange 2007 Server.
Widows Server 2012 R2 Hyper-V advances the power of server virtualization in critical areas including secure multitenancy, agile network infrastructure, cloud support, expandability and performance, and high availability. Progent's Microsoft-certified consultants can assist your company to take advantage of Hyper-V to deploy and manage virtual servers to cut network costs and enhance availability.
Progent uses an enterprise-class service reporting system that records and organizes complete documentation for all delivered support activities. Unlike some independent consultants or local service organizations who offer scant documentation or specifics of services done, each service delivered by Progent is accompanied by full documentation. Each Progent consultant has use of the service reports transmitted by every consultant to each customer. The discipline of detailing and organizing service records allows more efficient support and avoids a slew of typical problems such as when a support customer is virtually held hostage to a consultant who wonít release the keys to the kingdom.
Les Kent has a 35-year history of successful technology integration, corporate management, marketing, and operations. He has shown a talent for developing sophisticated information technology solutions in his roles as as a system designer, application developer, project manager, deployment consultant, and problem solver for small companies, new ventures, and global corporations.
Progent can provide you with programmers who can modify your Microsoft Dynamics ERP, MRP, and financial system programs to meet your specific business requirements. Progentís Microsoft support experts offer expertise in Microsoft Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also provides custom e-Commerce integration services for secure, company-wide information sharing as well as interfacing with Customer Relationship Management packages.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to streamline their operations by automating crucial sales activities including listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales, merchants can expand their market, reduce their operating costs, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and expedite your ROI.
Progent's Microsoft-certified consultants have over a decade of background providing unified communications support for customers ranging from small offices to global corporations. Progent provides economical support for all editions of Exchange Server to strengthen email and virus security, configure high availability email systems, and implement off-site and mobile email access. Progentís Exchange support services can assist you in designing and executing a move from an outdated SMPT server or older Microsoft Email software such as Exchange 2003 to Microsoft Exchange 2016 Server. Progent offers support for Windows 8, Windows 7, Vista, and Windows XP desktops running Outlook and can help you configure Outlook Web App for popular browsers. For e-mail virus protection, spam filtering and data data leak prevention, Progent offers Email Guard managed services.
Progentís certified experts offer small and mid-size businesses enterprise-grade consulting services for Microsoft Systems Management Server and System Center Configuration Manager, Microsoft's standard tools for change and configuration management. System Center Configuration Manager 2007 is the new title for the update management platform formerly called Systems Management Server. Configuration Manager 2007 provides a range of new features to Microsoft Systems Management Server 2003 such as comprehensive automation, integrated Vista Windows Server 2008 support, quarantine support, and boot image management. Progentís certified engineers can help you use SMS or Configuration Manager effectively for automated operating system and application installation, security patch administration, application metering, and software license reconciliation. Progent's engineers can also assist you to migrate efficiently from Systems Management Server to System Center Configuration Manager 2007.
Windows Server 2012 R2 Essentials is a value-priced, entry-level platform that allows small businesses to make the move from the older physical on-premises datacenter to the new hybrid networking paradigm that combines local and cloud-hosted resources. Progent's consultants can provide cost-effective online consulting and technical support services for Windows Server Essentials. Progent can assist you to assess the possible business benefits of migrating to WS 2012 R2 and adopting a hybrid on-premises/cloud-based model for your computing environment. Progent can provide comprehensive project management support so you can plan and execute an efficient migration to Microsoft Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Azure Cloud applications and services. Progent can also provide as-needed consulting, technical support, and customized training.
Progent's CISSP-premier network security experts can assist businesses of any size with any facet of information system security. Progent can create efficient security solutions that guard a small office from advanced malware attacks or Progent can design, configure, and monitor an end-to-end security strategy for hybrid networks that accommodate onsite, online, and mobile clients accessing network resources distributed over multiple physical sites and public and private clouds.
ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior analysis technology to guard endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily get by traditional signature-matching anti-virus products. ProSight ASM protects on-premises and cloud resources and offers a unified platform to automate the entire malware attack progression including filtering, infiltration detection, mitigation, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows VSS and automatic network-wide immunization against new threats.
Progent's Jabber consultants offer remote or on-premises expertise to help businesses of all sizes to design, deploy, maintain, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM ecosystems. Progent can provide advanced support for all the technologies that go into building an end-to-end Cisco Jabber solution including Cisco network devices and management tools, Microsoft Office applications, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP interfaces, Wi-Fi systems, cyber security, cloud computing, telepresence systems, PBX products, business continuity, and other pieces of a modern collaboration solution.
Windows 8.1 Backup and Restore Onsite Technical Support
Medium-size businesses can get all the advantages of Operations Manager and have quick access to Progentís Microsoft and Cisco Premier Certified IT support professionals. With Progent's economically priced network service packages, medium-size businesses can select a simple co-sourcing service program built around Operations Manager with network monitoring, proactive warnings, in-depth reporting, Help Desk support, and remote troubleshooting. For businesses with mission-critical applications who need high availability networking, Progent offers a complete 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to offer mid-size business information systems enterprise-class availability, protection and productivity.
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Progent's certified ISA Server consultants have long experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for information systems with many offices, mobile workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts can assist your small business in planning and implementing an installation of ISA Server 2000 or ISA 2004 Server that meets your network security requirements without adversely limiting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later editions of Internet Security and Acceleration Server.
Progent can assist you in any facet of your upgrade to Exchange Server 2019 such as deploying Windows Server 2019 Core as a host for Exchange; designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and configuring Hyper-V virtualization; setting up HLB; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook.
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the rapid creation of cutting-edge high-end applications that can give your company a critical competitive edge. SQL Server features core support for XML and the ability to communicate across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft integration, assures you success in designing, deploying and administering Microsoft SQL Server applications that are well connected with other applications based on Microsoft's .NET platform.
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For enterprise project management assistance, Progent can provide the services of veteran IT professionals with years of background in technology management, program development, and process design for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven IT managers offer project management expertise to assist enterprise clients follow leading practices to make sure strategic projects are successfully completed on time and within budget.
Citrix has developed a powerful family of platforms that deliver advanced manageability, scalability, and responsiveness for virtualizing servers and for centralized distribution of virtual Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed Citrix XenServer and Essentials for Hyper-V. Progent's Citrix-certified engineers can assist you to evaluate the business advantages of Citrix virtualization products and show you how to plan, test, implement, optimize, and support Citrix solutions.
important features of Dynamics GP accounting include a modular structure that lets you buy only the components you need, a standardized architecture built on Microsoft technologies to safeguard your investment and provide a tightly integrated environment, enhanced reporting services that allow you to monitor all operations, revenues and expenses and sales patterns, compatibility with Microsoft Office to speed access to corporate information, the ability to process information from virtually any database or desktop software into Microsoft Dynamics GP/Great Plains, and an open architecture that makes it easy to create specialized programs. Progent can show you how to set up and support a reliable, protected server and communications infrastructure to support Dynamics GP/Great Plains, and can provide expert GP/Great Plains support professionals to help you convert the advanced features of Microsoft Dynamics GP/Great Plains business accounting software into a productive business solution.
Progent has been providing SharePoint support since the initial product was published more than a a dozen years, and Progent has the breadth and depth of technical know-how to assist organizations of all sizes to plan and implement a SharePoint Server 2013 installation and develop SharePoint Server 2013 applications that bring significant business benefit to your information network. Progent's Microsoft-certified consulting team can assist you to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from another collaboration environment; decide whether an on-premises, online or hybrid deployment is most sensible for your organization; and select the most appropriate version of SharePoint 2013 for your applications. Progent offers full project management outsourcing or can assist in individual tasks related to your SharePoint 2013 migration.
Progent's Microsoft-Premier SQL Server engineers offer a range of support services to assist small companies to plan, install, administer, and troubleshoot SQL Server 2008 systems in order to receive the optimum business benefit from Microsoft's advanced relational database platform. Also, Progent can provide expertise for system architecture, enterprise-wide security, and application programming to increase the business benefit of your computer network.
Progent offers remote and onsite expertise to assist you with any aspect of business intelligence reporting ranging from troubleshooting or enhancing reports to planning and implementing a comprehensive business intelligence environment. Progent's management reporting consultants can assist your company to maintain your current reporting environment, help you to migrate reports and databases from a discontinued reporting product to a current solution, and provide as-needed remote mentoring to meet your specific requirements. Progentís business reporting and analytics consultants offer expertise in the leading BI reporting and visualization platforms such as Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot, Power Query and Power View, and Report Designer.
Cisco's wireless IP phones are hardened wireless handsets intended for professionals who are on the move within campus, hospitality, retail or other environments where IT management requires portable phones that offer more control, security and ruggedness than is possible with the BYOD style of workplace communications. Creating solutions with Cisco's wireless IP phones usually requires that IT teams set up and optimize numerous key pieces of your wireless infrastructure such as access points, routers and switches, wireless LAN controllers, and network management software. Progent's certified experts offer online and on-premises assistance to help you build and maintain a Cisco wireless VoIP phone deployment by providing integration services that range from debugging the configuration of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi architecture of a campus.
Progentís Wireless Site Survey makes it easy to plan and implement a wireless network customized for your environment, offering your business a wireless solution that delivers the reception, performance, load-handling capability, QoS, security, and roaming ability your company requires. Progent's Wireless Site Survey services are available either as an economical online service or as a more comprehensive on-premises service.
Progent's consultants offer macOS and Mac OS X users a variety of services including desktop support, Apple macOS and OS X consulting, Mac integration with Windows networks, Entourage and email expertise, security services, and one-on-one training. Progent can help clients to migrate to macOS from OS X or earlier editions of Apple OS X and Progent can provide help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with Apple iPhone support and iPad management, or migrating to iCloud. For business networks based solely on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the difficulty of designing, integrating and maintaining a network infrastructure that is reliable, safe, fast and able to achieve your company's business goals.
Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to map out, monitor, enhance and troubleshoot their networking appliances such as switches, firewalls, and load balancers plus servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network diagrams are kept current, captures and displays the configuration information of virtually all devices connected to your network, tracks performance, and sends notices when potential issues are detected. By automating time-consuming network management activities, WAN Watch can knock hours off common tasks such as making network diagrams, expanding your network, finding appliances that require important updates, or resolving performance bottlenecks.
Progent's certified Windows 2000 consulting staff can show you how to enhance the capability of your existing Windows 2K Servers and can simplify system administration, provide tech support and troubleshooting, and strengthen security. Progent can also help you create, rationalize, and execute a plan to migrate from Windows Server 2000 to Windows 2003 Server. Progent is experienced in setting up test programs to eliminate the obstacles involved with moving to Windows Server 2003 by uncovering possible hardware and application compatibility problems.
Progent can assist you in any facet of your upgrade to Exchange 2019 such as configuring Windows Server 2019 as a host for Exchange; planning high availability system topology for a local, cloud-based or hybrid deployment; migrating mailboxes; designing and configuring Windows Hyper-V; configuring hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with O365; and setting up Outlook clients.
Progentís Technical Response Center (TRC) provides nationwide extended hours remote troubleshooting for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers provide after-hours telephone help and online direct computer connection to isolate and repair network problems quickly and affordably. The breadth of technical expertise represented by Progent's team of country-wide service professionals allows Progent to escalate even the toughest network issues to competent specialists as needed. For critical problems, the Technical Response Center tries to answer your call for service in less than one hour.
Progentís Microsoft-certified consultants can help your organization to update your servers or workstations from 32 to 64 bits. Progent can help you to calculate the risks and advantages of migrating to 64-bit computing, design an efficient upgrade strategy that minimizes operational interruptions, and offer economical, expert online help to aid your organization to configure 64-bit operating systems and applications on your existing computers.
Altaro VM Backup software provides small and mid-size businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud environments and also supports cost-effective backup to Azure storage. Headline features include state-of-the-art Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup spacing as short as five minutes for reducing your Recovery Point Objective, advanced encryption, granular recovery options for individual files and emails, support for Windows Server CSV and VMware vCenter for managing larger deployments, and the ability to leverage Microsoft VSS technology to back up live VMs without downtime. Progent is an Altaro partner and can provide a wide array of consulting services to assist you to design, deploy, optimize and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup.
Progent can assist you to plan a migration to Microsoft Teams from Skype for Business Online and configure, manage, and debug a cloud or mixed deployment of Microsoft Teams. Progent can help you to integrate Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your PSTN gateway.
Progent's expert consultants can show you how to design and deploy a smooth in-place Exchange Server 2007 upgrade strategy that minimizes network disruption, reduces ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multi-server or multi-site migrations, Progent offers the knowledge and experience to finish your project quickly and economically. Progent's Microsoft Exchange 2007 help, repair, and consulting services include expertise with the configuration of third-party add-ons to Microsoft Exchange Server 2007 and the design of unified messaging implementations powered by Exchange Server 2007.
Progent's Microsoft Premier engineers can provide expert support for major deployments of Microsoft Exchange 2007. Progent's experts can help you prepare for multi-site Exchange Server rollouts or updates and can supply onsite personnel to help large companies with deployments of Exchange Server 2007 in the or any area covered by Progent's engineers.
Progent's Microsoft engineers offer advanced support in deploying, managing and debugging all versions of Microsoft Project Server and can deliver a broad range of affordable remote consulting services based on industry best practices to assist organizations of all sizes to get all the advantages of this powerful platform. Support services available from Progent include system planning, installation and migration, setting up secure file and status sharing among local and remote or mobile users, network infrastructure optimization, and customized online training.
Progent's Microsoft-certified consultants can help you design, document, implement, administer, and troubleshoot a system-wide migration to 64-bit server and desktop operating systems and applications. Progent can help you pilot your 64-bit environment to verify that it handles all of the key 32-bit programs that you want to retain plus the new 64-bit editions of applications you plan to install.
Progentís Disaster Recovery/Business Continuity specialists offer in-depth experience assisting small and mid-size businesses to reduce network downtime by offering cost-effective online consulting for disaster recovery/business continuity planning, high-availability network architecture, backup/restore systems, and non-disruptive system maintenance. Progentís business continuity experts can assist you to plan and validate a sensible business continuity strategy that matches your business goals and budget. Progentís disaster recovery specialists can help you to design, implement, and maintain fault-tolerant technologies including redundant Internet access, virtualization, clustering, load balancing, continual off-site backup, and geographically dispersed hot backup centers.
Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Office 365 and on-premises Exchange systems. This permits you to have specific Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help you with any facet of designing, implementing and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can provide occasional expertise to help you resolve stubborn technical issues and also can provide extensive project management outsourcing to make sure your hybrid Office 365 solution is carried out on time and within budget.
Progent's Network Call Center Outsourcing Services for desktop support are designed specifically for small organizations who need immediate access to a Help Desk Call Center with expert phone support and effective escalation capability but who must work within a modest IT budget. Important features of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Phone Support, Secure Remote Access Provisioning, Initial System Evaluation, Expert Escalation, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Helpdesk Applications Recommendation and Integration.
Progentís Wireless Site Survey helps you to design and install a Wi-Fi wireless network adapted to your environment, providing you a wireless solution that has the reception, performance, load-handling capability, QoS, security, and hand-off capability your business needs. Progent's Wireless Site Survey services are available either as an economical remote service or as a more comprehensive onsite service.
Progent's Microsoft-certified engineers can help you plan, document, implement, manage, and repair a network-wide move to 64-bit server and client operating systems and business applications. Progent can help you pilot your 64-bit infrastructure to verify that it handles all of the key 32-bit programs which you intend to retain plus the new 64-bit versions of applications you plan to run.