Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent can assist organizations of any size to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and library resources; plan, integrate, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class monitoring. Progent can assist your company to migrate from an older edition of SCVMM or from another management platform, and Progent can assist you to optimize and troubleshoot your current SCVMM 2012 ecosystem so you realize maximum return on investment.
Microsoft Office for Mac allows Mac users to receive the benefits of the industry's most familiar business programs. Progent's Apple-certified Macintosh consultants can help you configure Microsoft Office for Macintosh on a mixed-platform network combining Apple OS X and Windows-powered computers so that Macintosh users can take advantage of the new capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with co-workers who use Microsoft Windows. Progent's engineers have expertise with both Mac and Windows technology and can support networks that combine Apple Macintosh with Windows computers with extensive resource sharing, or environments which intentionally restrict sharing between Apple Mac and Windows systems.
Progent can assist your business in all facets of your upgrade to Microsoft Exchange 2016 such as planning high availability (HA) system topology for an on-premises, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your virtual machines, databases and logs; setting up hardware load balancing (HLB) for fault-tolerant client access services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; resolving SSL issues; providing client remediation with Office desktop or Office 365; and setting up Outlook on the web.
Progent can assist your business to understand the many subscription options offered with Office 365 and integrate your information network with Office 365 so you realize maximum business value. Progent offers expertise with cross-platform environments that include Windows, macOS, and Linux operating systems. Progent can also help your business to create and manage hybrid networks that seamlessly combine on-premises and cloud-based resources.
Progentís colocation center support services are designed for businesses with equipment housed at Internet Data Centers or data center collocation hosting facilities and requiring timely in-person help at the collocation facility as well as off-site help from Microsoft and Cisco Premier experts. Progent provides a full array of data center and IDC and colocation consulting services including system topology analysis, Windows and Linux server installation and maintenance, troubleshooting for server and telecommunications networking, development and installation of high availability systems, defining and deploying layered security structures, firewall configuration and troubleshooting, designing load balancing environments, and planning fault tolerant server clustering systems.
Progent can assist you to utilize Cisco's infrastructure technology to create a robust basis for your local, cloud-centric, or hybrid data center and improve operations in vital areas such as resource consolidation, security and compliance, manageability, uptime, and recoverability.
Microsoft Exchange Server 2013 incorporates significant enhancements to the capabilities of its predecessor Exchange 2010 and introduces powerful new features plus a revamped structure. These improvements affect key areas like manageability, availability, compliance, operational costs, collaboration, expandability, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consulting experts can help you evaluate the potential advantages of migrating to Exchange Server 2013, create an efficient test and rollout strategy, and educate your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent also offers ongoing remote consulting and management services for Microsoft Exchange Server 2013.
Progent practices knowledge transfer from Progent's support experts to clients. By teaching clients to handle technical issues that are within their scope, Progent is able to concentrate on providing hard-to-find services where Progent faces few competitors. Small companies who utilize familiar freelance consultants or who employ in-house IT personnel benefit when Progent transfers knowledge about critical technology and proven methodologies to make their networks more robust, protected, and efficient.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's network consultants can help your company to automate desktop update and patch deployment by providing support for management solutions that include System Center Configuration Manager 2007, Systems Management Server, and WSUS.
Network monitoring ordinarily consists of observing a system's resource utilization in order to uncover throughput bottlenecks or fix hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring utilities that work under Linux and can be deployed to observe multi-OS networks where UNIX and Windows operate together. Progent's network support consultants can help you take advantage of both these tools to optimize and repair your network. Progent's UNIX consulting professionals provide small companies and developers assistance with administering and supporting UNIX and Linux networks that work with Windows-based technology.
Progent's Linux consulting experts offer small businesses and developers support for managing and supporting Linux systems that operate with Microsoft-powered technology. Progent offers your business contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad range of experience provides you with a convenient one-stop consulting firm to help you create and manage a secure and robust cross-platform network and communications infrastructure that supports Linux and Microsoft coexistence by combining MS Windows with major Linux variations including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Progent has been providing SharePoint support since the first product was released more than a a dozen years, and Progent has the breadth and depth of technical knowledge to assist organizations of all sizes to plan and carry out a SharePoint Server 2013 installation and create SharePoint 2013 apps that add significant business benefit to your information network. Progent's Microsoft-certified consulting team can help your company to evaluate the business advantages of migrating to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from another collaboration environment; determine whether an in-house, online or hybrid configuration is most sensible for your organization; and pick the most appropriate version of SharePoint 2013 for your purposes. Progent offers full project management outsourcing or can assist in individual tasks related to your SharePoint 2013 deployment.
Cisco's security and offsite connectivity solutions for small to mid-size businesses represent a full array of easy-to-administer protection products to help safeguard your entire network infrastructure. Cisco's Virtual Private Network product family includes routers and switches, firewalls, intrusion detection systems, and VPN access concentrators. Progent's professional consulting staff includes experienced engineers with Cisco Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional certifications who can assist your company to select Cisco VPN, Cisco RADIUS Security, and other Cisco security solutions that align best with your corporate goals.
Progent's Microsoft engineers can provide affordable remote technical support and development services to help you to design, deploy, administer, and maintain SharePoint 2010 installations that can feature web sites that can function as intranets, extranets, document management applications, blogs, data warehouses, business analytics, enterprise-wide search, Visio-driven workflows, and other utilities to promote and improve teamwork. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with other data sources as well as with Microsoft's popular office productivity applications like Excel, Word, PowerPoint, and Project. Progent can help you to migrate from earlier releases of SharePoint or move a multi-vendor mix of web technologies into a unified and easy-to-manage SharePoint 2010 solution.
Microsoft supports transparent hybrid ecosystems that combine Office 365 and local Exchange deployments. This allows you to have some Exchange mailboxes located at your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can help you with any phase of designing, integrating and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can deliver occasional support to help you through challenging technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is successfully completed on time and on budget.
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Progent offers IT services for medium size businesses who have 100 to 250 system clients. The mid-size company or office has traditionally been an overlooked part of the market for IT support expertise. The overhead and support delivery practices of large third-party service organizations make them too expensive for the ordinary small business or small medium business (SMB), which commonly has a modest information technology budget with which to support an information network whose advanced technology and capability are frequently comparable to the information systems of far larger enterprises. Progent's service delivery model, which takes full advantage of online support, virtual office technology and proactive network monitoring, dramatically reduces the network support expenses of an SMB while providing the mid-size organization with enterprise-level service from professional, world-class consultants with background in a broad range of midsized business technologies. If your medium size organization or small business is searching for levels of IT support needed by a medium size office without budgeting big-company prices, call Progent.
Progent's certified SQL Server 2017 consultants can assist your organization to plan and carry out a cost-effective migration from your existing SQL Server databases and applications to SQL Server 2017.
Progent provides high availability load balancing consulting covering system load balancing, load balanced applications, LAN/WAN backbone routing, and content dispatching products such as F5 Networks 3DNS. non-stop load balancing providers for which Progent can provide consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and Cisco CDN Software, and F5 Networks 3-DNS.
Progent's Standard Help Desk Services offer an end-to-end solution that manages all facets of remote desktop technical support from service requests through ticketing, screen sharing, status tracking, problem resolution, and management reports. Support services are offered at a substantial discount off Progent's regular Level 1 desktop support rates, and Progent offers the option of fast on-demand escalation to subject matter experts to handle the most issues.
System Center Configuration Manager 2016 automates software provisioning and updating, simplifies compliance settings management, keeps track of network assets, guards against corporate data leakage, performs health monitoring, enables secure end-user self service, and delivers a single control mechanism for managing multi-operating system networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration experts can assist your organization with any aspect of planning, implementing, operating and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid networks.
Progentís Disaster Recovery/Business Continuity specialists offer extensive experience assisting small and mid-size organizations to reduce system downtime by providing cost-effective online consulting for disaster recovery/business continuity (DR/BC) planning, high-availability IT architecture, data backup and restore solutions, and transparent system maintenance. Progentís business continuity experts can help your company to develop and validate an efficient business continuity strategy that matches your business goals and budget. Progentís disaster recovery engineers can assist you to design, implement, and support resilient technologies including redundant Internet access, virtualization, clustering, network load balancing, continual off-site backup, and geographically dispersed data centers.
Server proliferation wreaks havoc on IT budgets and administrative resources. Server consolidation through a virtual infrastructure offers lower TCO of hardware and quicker ROI, more efficient utilization of servers, streamlined operations, enhanced network availability, and easier management. Common usage scenarios for virtual machines are hardware consolidation, low-cost hosts for line-of-business legacy applications running on outdated operating systems, and affordable isolation of software development or pilot testing systems from production systems.
System Center Configuration Manager automates software deployment at scale, streamlines security and compliance settings management, inventories network resources, guards against company data leakage, performs network health reporting, allows secure self service, and offers a single control mechanism for managing multi-OS ecosystems based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud specialists can help you with any aspect of planning, installing, using and troubleshooting a System Center Configuration Manager solution for on-premises, cloud-based, or hybrid networks.
Colocation sites allow businesses to share world-class facilities for hosting computer hardware that supports mission-critical applications and services. Progent's Microsoft and Cisco premier consultants can help your company with all aspects of your colocation program including choosing and migrating to a colo facility, designing network topology, specifying required equipment, on-site and remote maintenance, setting up remote system administration, and training your IT personnel.
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a revamped design that improves cloud integration, works with the most popular smart phones and tablets, permits single login with Microsoft Azure AD, and strengthens security. Microsoft Dynamics 2015 R2 also streamlines reporting, incorporates nine new Workflows, extends the Web Client, and adds over 100 enhancements to various applications. Progent's Microsoft-certified and Cisco-certified consultants have the broad technical skills and hands-on experience to resolve the many technical and business challenges associated with upgrading to Microsoft Dynamics GP 2015 R2 and can assist you to carry out a smooth migration that will optimize the business value of your investment in this mission-critical product.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification as a result of thorough testing and significant experience with information security design. ISSAP security experts possess comprehensive understanding of access management systems and methodologies, phone system and network protection, cryptography, requirements analysis, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-premier security consultants can assist your company with all phases of secure network architecture.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that incorporates more than a quarter century of experience assisting manufacturing and service companies to manage complicated supply chains and improve the efficiency of key business processes to get products to market fast and meet customer commitments dependably. Progent can provide the expertise of an ERP consultant with over 20 years of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or on-premises consulting that spans from occasional advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, technical support, ETL, Office 365 integration, training, and DBA services.
In addition to offering the expertise of Microsoft Dynamics GP consultants, Progent has experts in Microsoft Dynamics AX ERP Software, Dynamics NAV, Microsoft Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent offers programming, troubleshooting, administration help, migration assistance, and one-on-one or group online training classes customized to address your specific needs. Progent's experts also can show you how to build and maintain a secure, reliable network foundation to support your ERP, MRP and accounting solutions.
Progent is organized provide comprehensive online support for all major technologies common to todayís small business IT systems and allows you to outsource an array of vital, as-needed support services including a part-time CIO to provide advanced IT design and budgeting capability, a Technical Response Center for help desk support, 24x7 remote monitoring, spam/virus protection as an outside-the-firewall service, project management for major projects such as office moves orOS migrations, connectivity consultants for designing high-performance and robust infrastructure, certified security specialists to verify information protection and compliance, disaster recovery specialists to help design business continuity plans, and software programmers to write, customize, or repair mission-critical applications.
Progent offers national remote help and troubleshooting services for businesses that run environments based on variants of Linux or whose IT systems feature a combination of Linux platforms/Linux and Microsoft products. Online technical support offers optimum return for your IT dollar by extending client efficiency and limiting the time billed for computer repair services. Advanced online access utilities and experienced service specialists and engineers combine to enable Progent to solve the majority of network issues without squandering time and expense by traveling to your location. In most of cases your IT issues can be dealt with by telephone or through a combination of phone support and remote connectivity. Progent can offer the services of Cisco CCIE network engineers and CISM and CISSP premier security professionals to assist you with the toughest system problems.
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to deliver web-based control and world-class protection for your email traffic. The powerful structure of Progent's Email Guard managed service integrates cloud-based filtering with a local gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to external attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a deeper level of inspection for inbound email. For outgoing email, the local security gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The local security gateway can also assist Exchange Server to track and safeguard internal email traffic that stays within your security perimeter.
Progent can provide the services of a CRISC-certified risk management consultant to assist you to design and implement an enterprise risk management (ERM) solution following best practices promoted by CRISC and crafted to align with your organization's risk tolerance, business objectives, and IT budget.
Network monitoring commonly consists of tracking a networkís resource utilization to help uncover throughput bottlenecks or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring utilities that run under Linux and can be used to observe mixed-platform environments where Linux and Windows operate together. Progent's system support engineers can show you how to use both these programs to optimize and repair your network. Progent's UNIX support professionals offer small businesses and programmers help with administering and supporting UNIX/Linux and Solaris systems that coexist with Windows-based technology.
Progent can provide the services of a CRISC-certified risk management consultant to assist you to design and implement an enterprise risk management (ERM) strategy following best practices promoted by CRISC and geared to match your company's risk tolerance, business goals, and IT budget.
Progentís Microsoft certified consultants offer small and medium sized businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can secure your business network from attack by outside and internal sources. Forefront TMG and ISA Server perform thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these products to detect many threats that can get by ordinary firewalls. The integrated firewall and VPN structure of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your IT protection through expert planning and integration of Forefront TMG and ISA Servers. Progent's Microsoft engineers can assist your company to configure Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Progentís Microsoft certified consultants provide a range of consulting services for Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft financial package and business management tool built, like all Microsoft accounting solutions, on the expandable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP 2010, the latest edition of Microsoft accounting software in the Microsoft Dynamics GP/Great Plains family, provides a cost-effective tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Dynamics GP/Great Plains is easy to install and configure, and with its segmented design you can purchase only the capability you currently need, with the ability to add users and increase functionality when necessary. Progentís Microsoft Dynamics GP/Great Plains Software support experts can show you how to install, customize and administer Microsoft Dynamics GP 2010 and also earlier versions of Dynamics GP.
Progent offers a broad array of affordable services to assist your business to install, integrate, repair, and administer workstations and laptops powered by Microsoft Windows, macOS and OS X, or various versions of Linux. Progent can offer on-premises or remote technical support for individual computers or notebooks or work with your business to plan and implement a company-wide migration to new or updated OS platforms and business applications. Progent can also provide consultants and technicians to assist you to prepare for and complete a company move or merger organized to cause minimal interruption to your business.
VMware's NSX network virtualization technology enables you to create complete logical networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high degree of automation regardless of the hardware used by the underlying IP network. VMware Site Recovery Manager (SRM) supports programmatic disaster recovery, application mobility, plus transparent site migration, failback and site re-protect. Site Recovery Manager also permits transparent testing for disaster recovery, upgrades and patches and can generate reports to verify complete service restoration, validate Service Level Agreements and prove compliance. When integrated with VMware's NSX virtual network technology, VMware Site Recovery Manager can rapidly recover the entire logical network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to help you to design, deploy, test and maintain a DR system powered by VMware SRM and VMware NSX.
Cisco's Small Business series of access points are Linux-based units engineered as entry-level wireless solutions for light workloads. Progent's Cisco CCIE-certified wireless network infrastructure consultants can provide online or onsite configuration and troubleshooting support to assist you to design, implement, update, optimize, administer and debug Cisco Small Business wireless AP environments of any scale or topology.
Progent can provide the support of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee describes the basic capabilities and worldwide standards of performance that IT security professionals are required to master. CISM gives executive management the assurance that those who have earned their CISM certification have the background and capability to provide efficient security management and support services.
Progent can assist companies of any size to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT administration and lower hardware expense. Azure offers a wealth of cloud services and Progent can help you to understand the benefits and restrictions of various cloud networking architectures supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local apps and network infrastructure and make sure you avoid the common errors small organizations make when migrating to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also help you to prepare firewalls and IPsec VPN connections and also to manage iPhones and iPads and Android handhelds.
Progent can assist your business to deploy Cisco Wi-Fi controllers to manage wireless LANs of all sizes. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi environment or implement a smooth migration to Cisco's latest Wi-Fi controller solutions.
Progent's Microsoft-authorized experts can show you how to rationalize the business case for deploying Microsoft SharePoint Server 2007, consult with you on the appropriate edition of Microsoft SharePoint for your circumstances, provide setup and integration expertise, assist you to install Microsoft SQL Server as a supporting database, improve your network integrity, integrate your standard and customized application programs to operate with SharePoint 2007, develop a comprehensive security plan that encompasses portal technology, and provide maintenance and Help Desk support.
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief phone discussion with a Progent backup/recovery expert. The fact-finding interview is intended to help evaluate your organization's preparedness either to defend against ransomware or recover rapidly after a ransomware attack. Progent will consult with you personally to collect information about your current security profile and backup system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply best practices to create a cost-effective security and backup system that minimizes your exposure to a ransomware attack and aligns with your company's needs.
Progent has over 10 years of background deploying, and supporting the key components that make up Microsoft System Center and can help you to design, configure, maintain, and fix your Microsoft System Center ecosystem to optimize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-connected fabric. Progent can assist you to upgrade to the latest edition of System Center from a previous release or from another datacenter management platform to provide the benefits of best-in-class deployment, automation, security and compliance, plus datacenter and application performance monitoring.
Progentís certified experts offer small and medium size companies enterprise-level consulting support for Systems Management Server 2003 and System Center Configuration Manager 2007, Microsoft's solutions for change and configuration management. System Center Configuration Manager is the new name for the update management solution previously called SMS Server. System Center Configuration Manager 2007 offers a variety of new features to Systems Management Server 2003 such as comprehensive automation, built-in Vista Windows Server 2008 support, NAP security support, and boot image management. Progentís certified consulting professionals can show you how to use SMS 2003 or Configuration Manager 2007 economically for streamlined OS and application software deployment, security patch control, software tracking, and licensing reconciliation. Progent's engineers can also help you to migrate smoothly from Systems Management Server 2003 to System Center Configuration Manager 2007.