Additional Topics of Interest

Consulting Small Business Managed IT services
Consultants Managed IT Services Consulting

Progent's ProSight portfolio of managed services are designed to provide organizations who have small internal network administration and support teams with low-cost access to world-class management platforms and technical expertise. Advantages of the ProSight catalog of managed IT services include flat-rate IT maintenance expenses, smart automation of common administrative tasks, ongoing absorption of the latest technology, graceful transition from older systems to up-to-date solutions, close alignment of information technology with business objectives, access to veteran IT consultants, and freeing up management to concentrate on business instead of ever-changing information technology.

24/7 Midsized Office Small Office Network Consultants
Midsized Business Technical Consultants

Progent provides network support for mid-size companies with 100 to 250 network users. The mid-size company or office has traditionally been an overlooked segment of the market for IT consulting expertise. The overhead and support delivery models of large outside service firms make them excessively expensive for the ordinary small business or small medium business (SMB), which usually relies on a modest information technology budget with which to support an information system whose complexity and sophistication are frequently similar to the information systems of much larger enterprises. Progent's service delivery model, which takes full advantage of remote service, virtual office technology and proactive network monitoring, significantly reduces the IT support expenses of an SMB while offering the mid-size organization with big-company support from certified, world-class experts with background in a wide range of small business technologies. If your medium size company or small business is looking for levels of IT help needed for a medium size office without paying enterprise costs, you need Progent.

MOM 2005 Case Study
MOM Example Application

Before Progent’s Microsoft Operations Manager solution, network problems were handled reactively, once users complained about them. With the benefit of proactive, automated warnings and trend analyses sent by MOM, Progent is now able to ward off server problems before they grow to be critical enough to disrupt network uptime. Because of Microsoft Operations Manager, Progent can deal with looming problems before clients suspect that the problems are there. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small business networks enterprise-class availability, safety and performance.

Support Services Office 365 PST migration
Microsoft Certified Partner Hybrid Office 365 Exchange integration Outsourcing

Progent can assist you to evaluate the many subscription plans offered with Office 365 and integrate your information network with Office 365 so you derive maximum business value. Progent supports cross-vendor networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also help you to create and maintain hybrid networks that seamlessly integrate local and cloud-based products and services.

3504 wireless controller Computer Engineer
8540 wireless controller Technical Support

Cisco's Catalyst family of Wi-Fi controllers streamline the management of wireless LANs by unifying the configuration and control of wireless access points, tuning Wi-Fi performance by reducing the impact of RF congestion, enhancing wireless availability with rapid failover, and hardening security by detecting threats and filtering traffic content according to user class and locale. Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controllers to manage and monitor wireless networks of all sizes. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi solution or carry out an efficient transition to Cisco's modern wireless controller technology.

Exchange admin center Integration Services
Office 365 authentication Network Consulting

Microsoft supports seamless hybrid ecosystems that integrate Office 365 Exchange Online and local Exchange deployments. This permits you to have certain Exchange mailboxes hosted on your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can assist your organization with any phase of planning, integrating and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can provide occasional support to help you through stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is carried out on schedule and within budget.

Microsoft Exchange 2016 Migration Support and Help
Specialist Microsoft Exchange 2016 Migration

Progent can help you in any and all phases of your migration to Microsoft Exchange 2016 including designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; specifying storage requirements for your virtual machines, databases and logs; configuring HLB for high-availability CAS services; planning, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client remediation with Office desktop or Office 365; and setting up Outlook on the web.

24x7x365 Remote Monitoring and Reporting Support and Help
Operations Manager Consulting Services

Small to mid-sized businesses can now get all the benefits of System Center Operations Manager 2007 and also have quick access to Progent’s Microsoft and Cisco certified IT support experts. With Progent's affordably priced network support programs, mid-size businesses can choose a simple co-sourcing service program built around Microsoft Operations Manager with server monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent offers expertise in Operations Manager 2007 to offer small business networks world-class reliability, protection and productivity.

Excel Power BI Integration Firm
Consulting Services Excel 2013

Progent's certified Office Excel and Office 365 Excel consultants can provide a wide variety of remote support services to help your organization to plan, develop, test, deploy, administer, and troubleshoot business applications powered by any version of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can assist your business to move your legacy Excel solutions to the newest releases of Excel, integrate Excel with iOS-based iPhones and iPads and Google Android phones and tablets, and resolve compatibility issues between different releases of Excel. Progent can provide on-demand support to organizations who need a fast solution to a stubborn problem associated with Office Excel and Progent can also provide comprehensive project management services for upgrading or developing line-of-business application software built on Excel. Progent's cost-effective webinar training for Office Excel can be customized to address the special requirements of individuals or groups.