Progent's Microsoft-expert engineers can help you to enhance your desktops from 32 to 64 bits. Progent can assist your company to understand the risks and advantages of upgrading to 64-bit desktop processing, design an efficient migration strategy that minimizes operational interruptions, and provide inexpensive, professional remote help to assist your organization to install 64-bit desktop software and application programs on your current hardware.
The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 10 years of support in Microsoft technology, ensures you success in identifying the edition and set up of Windows 2003 Server that aligns best with your business goals. Progent can also help you with planning, deploying, administering and supporting powerful information technology solutions powered by Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 Server or Microsoft Windows NT.
Progent's Mac experts can promote the creative facets of Mac computing by providing help services and education in imaging, sound, and motion video. Progent's consultants can provide help in a range of Apple Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post production facility.
Progent's certified cybersecurity experts can run NodeZero-based PEN tests to make sure your security monitoring and protection systems and policies are properly configured and effective.
Progent's Microsoft-certified professionals can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, develop test systems and migration plans, optimize your infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT support team, develop a corporate-wide security strategy, streamline network administration, help with application development, and generate and validate a disaster recovery/business continuity plan.
Progent can help small and mid-size businesses to configure endpoint security protection systems and deliver cleanup expertise required for at-home workers.
Progent's support services for software and firmware patch management provide organizations of all sizes a flexible and cost-effective alternative for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, peripherals {like printers and scanners, infrastructure appliances like switches and wireless access points, and Internet-of-Things devices like alarms and health monitors.
Progent's experienced ransomware recovery experts can assist you to restore a network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Barracuda's value-priced CloudGen Firewall appliances combine web filtering, safe remote access, SSL tunnel VPN, secure SD-WAN, and modern Zero-Trust protection with centrally managed and monitored services encompassing your complete enterprise including on-premises, cloud, and hybrid network architectures. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform (GCP). Progent has the depth of skill to be your go-to source for network support, maintenance, training, and security expertise.
The clustering feature set incorporated into the Datacenter and Enterprise versions of MS Windows Server 2008 has been dramatically re-engineered to streamline the installation, setup, and management of clusters that provide greater levels of network availability, protection, efficiency, and versatility. New or enhanced features include automated cluster verification, easier setup and installation, improved cluster administration, new cluster architecture for maximum availability, hardened protection and quorum models, elimination of failure points, greater disk and memory capacity, and enhancements for geographically dispersed clusters. Progent's consultants can help you evaluate the business benefits of Windows clustering, design and implement an installation, train your network support personnel to administer your cluster environment, deliver ongoing consulting and support services, and produce and test a disaster recovery procedure.
Microsoft Exchange 2013 includes significant enhancements to the capabilities of its predecessor Exchange Server 2010 and delivers important new features plus a redesigned architecture. These improvements favorably impact key areas including ease of administration, availability, security, cost of ownership, collaboration, extensibility, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the potential business benefits of migrating to Exchange 2013, create an efficient test and deployment plan, and educate your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing remote consulting and support and management services for Exchange Server 2013.
Progent's certified cybersecurity experts can run NodeZero-based penetration tests to make sure your security defense systems and policies are correctly set up and effective.
Progent's Technical Response Center (TRC) offers national extended hours remote troubleshooting for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service experts provide after-hours phone support and remote direct computer connection to troubleshoot and resolve network problems quickly and affordably. The breadth of IT expertise available from Progent's staff of nationwide service engineers makes it possible to escalate even the toughest network issues to competent specialists as needed. For critical problems, the Technical Response Center endeavors to respond to your request for service in less than one hour.
Progent can help small and mid-size businesses to implement and debug video conferencing applications to enable their teleworkers to communicate productively with teammates and customers.
Progent's certified engineers can help your company to assess Windows 7 to verify application and driver compatibility and to determine its speed and reliability working with your applications. Progent's consultants can also help you to estimate the potential strategic advantages of adopting Microsoft Windows 7. If you decide that Microsoft Windows 7 fits your business, Progent can help you to plan and execute a smooth migration to Microsoft Windows 7 from a an older release of Windows.
ProSight ECHO Data Protection Services from Progent provide small and medium-sized organizations a low-cost end-to-end service for cloud backup/disaster recovery. ProSight Data Protection Services automates your backup activities and allows rapid recovery of critical files, applications and virtual machines that have become lost or corrupted due to hardware breakdowns, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's BDR consultants can provide advanced expertise to set up ProSight DPS to to comply with government and industry regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your critical information.
Progent can provide the assistance of a certified VMware VCDX expert to help your organization design, deploy, manage and troubleshoot VMware vSphere and vCloud-powered virtualization solution for local datacenters, private and public clouds, or hybrid deployments. Progent offers advanced knowledge for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent has extensive understanding of VMware vCloud Director (vCD), vRealize Automation (vRA), vRO and vCloud Suite used for administering private and hybrid cloud environments that provide high availability, fault tolerance, and application mobility.
Progent applies no initialization fee and asks no retainer for services provided during normal business hours. Progent's one-minute granularity does away with large invoices for fast solutions so you will not be forced to allow simple problems to stay unaddressed.
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Progent has two decades of background helping small and mid-size companies to design, implement, optimize, manage, and troubleshoot computer networks that support teleworkers.
Progent's experienced ransomware recovery experts can assist you to rebuild an IT network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Progent's Microsoft-certified consultants can assist your organization to prepare for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to Configuration Manager 2012 from an older device and application management platform or help you to modify your current SCCM 2012 ecosystem to support your changing business requirements. Also, Progent can assist you to create a software foundation that extracts the most value from SCCM by delivering expertise with associated Microsoft technologies such as Active Directory Domain Services (ADDS), Microsoft SQL SSRS, and Internet Information Services.
Progent's Help Desk Call Center outsourcing and co-sourcing services help organizations to cut costs, increase output, and adjust quickly to fast-changing business circumstances.
Progent's Disaster Recovery/Business Continuity (DR/BC) consultants have in-depth experience helping small and mid-size businesses to minimize system downtime by providing affordable remote consulting services for disaster recovery/business continuity planning, fault-tolerant network design, backup/restore solutions, and transparent maintenance. Progent's business continuity experts can help your company to plan and test a sensible business continuity plan that matches your business goals and IT budget. Progent's disaster recovery specialists can help you to architect, implement, and manage resilient technologies including redundant Internet connectivity, virtualization, fail-over clustering, network load balancing, transparent off-site backup, and multi-location hot backup centers.
Progent's Citrix-certified experts can assist you to evaluate the potential business benefits of the various versions of Citrix Essentials for Hyper-V, assist you to integrate Citrix management tools in your Microsoft Hyper-V environment, and show you how to deploy Citrix Essentials for Hyper-V to improve the performance, availability, consistency, and fault tolerance of your virtual network while reducing the cost of equipment and operations and streamlining administrative processes.
The QTS (formerly Herakles) Internet Data Center facility is situated in the seismically-stable Natomas area of Sacramento, CA. If you are currently using the QTS Sacramento data center as a colocation facility or if your company is considering migrating your primary or offsite backup equipment to the Herakles data center, Progent can provide a range of affordable services such as data center relocation, equipment installation and upgrades, infrastructure improvements, comprehensive project management services, virtualization expertise, offsite network monitoring, automated system management, application programming, disaster recovery solutions, security assessment, and the support of the Progent Test Lab.
Progent can help small and mid-size organizations to implement cybersecurity protection solutions and provide response expertise to support work-from-home employees.
Small to middle size businesses can now enjoy all the advantages of Microsoft Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco certified network support experts. With Progent's affordably priced network support packages, mid-size businesses can choose a simple co-sourcing service program based on System Center Operations Manager with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution. Progent supports System Center Operations Manager to provide small business networks enterprise-class reliability, protection and productivity.
Progent's Wi-Fi site survey and predictive modeling assist you to design, implement and troubleshoot a Wi-Fi LAN optimized for your environment, providing you a WLAN that has the coverage, performance, density, QoS, security, and hand-off ability your business needs. Wireless site survey services from Progent include remote predictive modeling for designing a Wi-Fi network and onsite survey services for validating, tuning, and troubleshooting an operational wireless network.
Progent offers network services for medium size companies with 100 to 250 network users. The medium size company or office has typically been an overlooked part of the market for network support services. The cost structures and support delivery practices of major outside service firms make them too expensive for the typical small business or small medium business (SMB), which usually relies on a minimal information technology budget with which to maintain an information system whose complexity and sophistication are often similar to the networks of far bigger enterprises. Progent's support delivery model, which takes great advantage of online service, virtual network infrastructure and 24x7 server monitoring, significantly lowers the IT support expenses of a small-medium business while providing the small company with enterprise-level support from professional, world-class experts knowledgeable in a broad range of midsized business technologies. If your medium size company or small business is searching for the quality of IT support appropriate for a medium size organization without budgeting enterprise costs, contact Progent.
Forefront Threat Management Gateway 2010 is based on the powerful security technologies of Internet Security and Acceleration Server and provides a easily administered web gateway that acts as a single-server solution for a variety of security features such as an application and network layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, VPN management, plus HTTP and HTTPS inspection. Forefront TMG 2010 includes advanced web security logging and reporting features, allows customized reports generated by Microsoft SQL Server, works with Active Directory to streamline authentication, and can be operated as a virtual server to lower costs and enhance recoverability. Progent's Microsoft-certified consultants can help you to plan and carry out test and production implementations; interface Forefront Threat Management Gateway with Windows Server 2008 R2, AD, Microsoft SQL Server, Exchange Server, and SharePoint; set up Forefront TMG 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent can also help your organization to upgrade economically to Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
Microsoft Windows Server 2008 R2 offers high levels of speed, protection, availability, expandability, and flexibility that improve output of on-site, remote, and mobile workers. Progent's network experts can provide affordable remote engineering, troubleshooting, and training services to help you to design, implement, and manage Microsoft Windows Server 2008 R2 in order to add substantial business value to your information system.
Progent offers enterprise clients the help of a NetApp-certified consultant to deliver remote or onsite expertise for NetApp's entire family of SAN products including ONTAP data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series hardware lines. Components of NetApp SAN storage technology supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, storage management, security and compliance, high availability, and remediation. Progent can provide Tier 3 support to help you to resolve problems with NetApp SAN environments efficiently based on leading practices.
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, payments, fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales processes, merchants can broaden their reach, lower their operating costs, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and speed up your return on investment.