Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help you to contain the progress of an active ransomware attack. Call 800-462-8800
Microsoft Exchange and Apple Mac computers can co-exist efficiently. Progent's Apple and Microsoft premier consultants can help you install Microsoft Entourage and Exchange so your Apple Macintosh users are able to collaborate with teammates who run Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh software can coexist, enabling Mac users to get and transmit email, search the GAL, copy addresses, synchronize calendars, and alert fellow workers to meetings with your Exchange account. Progent will verify that your Microsoft Server is properly set up and that WebDAV and Outlook Web connectivity are enabled. Progent also offers specialized one-on-one Entourage training.
Progent's data protection experts can help you to create, implement and debug a backup plan built around MSP360 software. MSP360 enables file or image-based backup/recovery for virtual machines and physical computers, supports all leading public clouds, and allows businesses to build a backup solution with a minimum Recovery Time Objective (RTO) and a defined RPO. With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and management of your backup environment to prevent data loss caused by human mistakes, system errors, malicious users, and external attacks like ransomware.
Progent's Cisco-certified wireless technology consulting experts can help organizations to configure, manage, and debug Cisco Small Business 100/300/500 Wireless APs.
System Center Configuration Manager automates software provisioning at scale, simplifies security and compliance settings management, keeps track of network resources, protects against company data leakage, provides health monitoring, enables safe end-user self service, and offers a single point of control for managing multi-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud specialists can assist you with any aspect of designing, installing, operating and repairing a System Center Configuration Manager solution for on-premises, cloud-based, or hybrid environments.
Progent is hiring a range of on-staff employees such as solutions-driven Microsoft Certified Systems Engineers; connectivity consultants who have Cisco CCDP or CCIE certification; and consultants for fault-tolerant network design with experience in mobile access, wireless integration, non-stop environments, business continuity planning, data protection, and VMware technology. We are also looking for desktop support technicians, remote service specialists, and CISSP or CISA certified security professionals. We are also looking for veteran managers and administrators able to operate efficiently in our high-growth, virtual office environment. Progent contracts independent professionals who have specialized knowledge and working experience in crucial IT topics beyond Progent's main service focus. Our Experts Team includes independent consultants who can provide consulting and development services for mission-critical applications such as MRP, Enterprise Resource Planning, or Customer Relationship Management; have in-depth knowledge of non-Microsoft platforms such as Linux, Apple OS, or Solaris, or can provide expert skills in areas such as telecommunications, web development, Electronic Data Interchange, eCommerce, or dbm programming. Freelance contractors premier by us coordinate with our full-time engineers to provide comprehensive solutions for small company networks.
Progent can provide cost-effective online and onsite support to assist organizations of any size to migrate any portion of their critical IT infrastructure to Google Cloud Platform (GCP). This can save time and equipment costs and allow the use of Google's cutting edge AI and machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform integration including requirements analysis, preparedness assessment, system design, testing, deployment, administration, performance tuning, software license management, disaster recovery solutions, and security and compliance.
important features of Dynamics GP/Great Plains software include a modular design that lets you buy just the functionality you require, a standards-based architecture built on Microsoft technologies to secure your investment and offer a tightly interconnected environment, advanced reporting services that allow you to track all operations, revenues and expenses and sales trends, compatibility with Microsoft Office to enable access to business information, the capability to process information from virtually any database or workstation application into Microsoft GP, plus an open architecture that makes it easy to develop specialized applications. Progent can show you how to set up and support a reliable, protected server and communications infrastructure to support Dynamics GP/Great Plains, and can provide experienced GP/Great Plains consultants to help you turn the advanced features of Dynamics GP/Great Plains business accounting software into a productive business management solution.
Progent can provide advanced online consulting support to help businesses integrate their networks with popular public clouds including Microsoft Azure and Amazon Web Services. Progent can assist your it team to design and administer hybrid ecosystems that support Windows and Linux systems and applications in both cloud-centric systems or in hybrid topologies that combine local IT assets along with cloud services. To help you to incorporate cloud services with physical datacenters, Progent can provide a range of cloud integration support services such as Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service development and debugging. Progent has more than two decades of background providing advanced consulting expertise online, and Progent can make sure you complete your cloud integration projects on schedule and affordably.
Progent's network consultants can help you evaluate the possible advantages of Hyper-V-based virtualization for your business, conduct pilot implementations to verify Hyper-V's operation with your line-of-business applications, assess your network and server infrastructure for smooth performance with virtualization technology, assist you in migrating to Windows Server 2008 and configuring Windows Hyper-V, train your IT staff to track and manage Hyper-V, provide world-class consulting support for improving the protection of your virtual machines, establish and validate business continuity procedures that optimize system availability, and provide ongoing consulting and maintenance including affordable remote repair and comprehensive Help Desk outsourcing.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
SQL Server 2014 includes significant enhancements in key areas such as performance, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that works transparently across all workloads including Online Transaction Processing, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and onsite consulting services such as planning, configuration, management, troubleshooting, and application development expertise to help businesses of any size to realize maximum business value from their SQL Server 2014 investment.
Progent's Microsoft-certified professionals can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, create test systems and migration strategies, optimize your infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT management, staff, create an enterprise-wide security plan, streamline IT administration, assist with application development, and build and validate a DR/BC plan.
Progent's Cisco-Meraki Wi-Fi access point experts can help you to design, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for environments from a small office to a large campus or a nationwide enterprise. Progent can also help clients to incorporate other Cisco devices for streamlined management.
Progent's Microsoft-certified failover clustering consultants can assist you to evaluate the advantages of adopting Windows Server 2012 clustering to build an advanced fault-tolerant/disaster recovery strategy, assist you to plan and install a Windows Server 2012 system, deliver online and on-premises consulting expertise and technical support for failover clusters composed of physical servers or virtual machines, and help you to automate the administration of clustered servers.
Microsoft Windows 8.1 Upgrade Small Business IT Support Firms
Progent's expert software programmers, relational database designers, and program managers can help large businesses to complete development programs for Microsoft Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran project managers for high-level planning and program co-ordination or Progent can help customers fill in expertise gaps by offering database designers and software programmers experienced in developing line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist businesses to incorporate SharePoint with additional data sources like Microsoft SQL and Office Excel to build data-intensive intranets and web portals. Progent also offers expertise with multiple web development tools and can help clients to create, enhance, troubleshoot, or port web applications to utilize the most current web technology.
The Help Desk service model used by Progent offers small and midsize companies an effective option to dependence on freelance service individuals by offering broad technical knowledge shared by numerous engineering teams, optional round-the-clock availability of urgent assistance, escalation capability to top-level experts for handling even the most difficult issues, support consistency and dependability, quick follow-up enforced by veteran IT service managers, a selection of convenient ways for requesting support tasks, and excellent process visibility made possible by ticket updates and accessible through a web-based portal.
Progent's Microsoft-certified consultants can help you to prepare for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate smoothly to Configuration Manager 2012 from an older change management solution or help you to modify your existing SCCM 2012 environment to support your changing business requirements. In addition, Progent can help you to create an infrastructure that extracts the most value from SCCM 2012 by delivering advanced consulting support for related Microsoft platforms including Active Directory Domain Services (ADDS), Microsoft SQL SSRS, and IIS.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
important features of Dynamics GP software include a modular structure that allows you to buy only the components you require, a standards-based foundation built on Microsoft technologies to safeguard your investment and provide a highly integrated environment, advanced reporting services that permit you to monitor all operations, income and spending and sales patterns, compatibility with Microsoft Office to enable access to business data, the capability to process data from almost any database or workstation application into Microsoft Dynamics GP, plus an open design that makes it easy to develop specialized programs. Progent can show you how to set up and maintain a reliable, protected server and communications network to support Dynamics GP/Great Plains, and can offer expert GP consultants to help you turn the advanced features of Microsoft Dynamics GP/Great Plains business accounting software into a productive business management solution.
Progent offers a selection of network support packages for small companies. These information technology outsourcing and network monitoring services are built around the proactive problem handling capabilities of Microsoft System Center Operations Manager 2007, a state-of-the-art server and IT management product that tracks the availability, performance, and safety of your information system and isolates incipient troubles before they can bring down your network. With Progent's affordably priced network support programs, small companies can choose a simple co-sourcing package based on Microsoft Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package.
E-Mail Guard from Postini offers constantly updated spam and virus blocking, content filtering, and security from email-based DHA attacks and DSA attacks. Progent is a Postini partner and support specialist. If your organization is too small to purchase for a regular Postini license, you can still have the use of Postini's Perimeter Management services through Progent's E-Mail Guard spam filtering and anti-virus aggregation offering. Progent's expert e-mail security professionals can show you how to create an email protection plan that features anti-spam and virus protection services and processes.
E-Mail Guard is Progent's economical anti-spam and virus defense service that offers small businesses world-class protection from spam, viruses, directory harvesting, and other varieties of email-borne assaults on IT networks. E-Mail Guard is built on Postini's perimeter management technology, a full library of web-managed anti-spam and anti-virus services that stop email assaults before they are able to breech the corporate firewall. Perimeter Manager also allows administrators track and manage their email systems, irrespective of server vendor, hardware technology, or data center location.
Progent offers a broad array of cost-effective consulting and support services to help your business to deploy, integrate, troubleshoot, and administer desktop PCs and notebooks based on Microsoft Windows, macOS and OS X, or various versions of Linux. Progent can provide on-premises or online assistance for single computers or laptops or work with your business to design and implement a company-wide migration to new or updated OS software and business applications. Progent can also supply engineers and technical workers to help your company to plan for and implement a site relocation or merger designed to cause minimal interruption to your business.
Cisco offers an extensive product line of routers that includes appliances built to provide the security, performance, and availability required by customers ranging from branch offices to global enterprises. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and network uptime. Progent can show you how to select and configure Cisco routers to establish a solid infrastructure for your IT system and to make it easy to expand as you add new users, open new offices, deploy new services, open your network to clients and partners, and manage a more mobile workforce. Progent offers help with a range of routers based on Cisco's IOS operating system, including the Cisco 800 series of small business VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, plus older 3600 and 3700 Series Routers.
Progent's experienced Cisco IT security consulting professionals provide high-level PIX and ASA Firewall consulting support covering architecture, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, sophisticated attack protection, and safe connectivity services. Ranging from compact, easy-to-install desktop devices for small and home offices to modular enterprise-class products, Cisco PIX Firewall and ASA Firewalls provide advanced protection, performance, and excellent reliability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, specially designed operating system, eliminating possible OS-specific security holes.
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification as a result of rigorous examination and extensive experience with network security design. ISSAP consultants possess comprehensive knowledge of access management systems and techniques, telecommunications and network infrastructure security, cryptography, requirements analysis, business continuity and disaster recovery, and physical security. Progent's ISSAP-premier security experts can assist your business with all aspects of secure network architecture.
Progent can assist your company to plan and execute an efficient transition from a Solaris-based information environment to a network powered by Windows and capable of running Microsoft's popular office productivity products, commercial applications, and developer tools. Progent's Solaris, Windows and Cisco engineers and application specialists can assist you to preserve your data and reduce productivity discontinuity by designing an effective transition strategy that protects your existing assets in Sun Solaris software and technology. UNIX-to-Windows transition consulting expertise offered by Progent include evaluation of current environment, migration planning and testing, MS Exchange migration expertise, data and application porting, and processor and storage transition and consolidation.
Progent's Microsoft-certified professionals can help you to evaluate the advantages of Windows Server 2012 R2 for your company, create test environments and migration strategies, tune your infrastructure for on-premises, multi-location, cloud-based, and partial-cloud environments, train your IT management team, develop an enterprise-wide security plan, streamline network administration, help with creating applications, and build and validate a DR/BC plan.
Small to middle size businesses can now get all the advantages of Microsoft System Center Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco Premier IT consulting experts. With Progent's economically priced network service packages, small businesses can choose a basic Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent supports Operations Manager to provide small business networks world-class availability, security, and performance.
Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication. Duo enables one-tap identity confirmation on iOS, Google Android, and other out-of-band devices.
Progent's Cisco-certified wireless networking consultants offer remote and on-premises consulting and support services to help you to plan, install, manage, tune, and debug wireless networks that incorporate Cisco's Meraki APs. Progent's experts can also help your organization to design and implement hybrid environments that combine on-premises and cloud-hosted resources and that deliver easy access, advanced protection, streamlined management, and dependable operation for all your wired and wireless endpoints.
Cisco Nexus switches are designed to deliver the throughput, expandability, dependability, virtualization support, density, security and ease of management required to act as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch experts can provide online and on-premises consulting and troubleshooting expertise to assist your business to create an optimal network topology, set up test environments to confirm your network design, install and configure Nexus switches, create and enforce effective policies, perform security and compliance evaluations, configure advanced monitoring, consolidate resources by means of virtualization technologies, troubleshoot switching and routing problems, maximize performance, perform capacity planning, and take advantage of the advanced fault-tolerant capabilities available for Nexus switches. Progent can also help your business to upgrade non-disruptively from outdated Nexus models or Cisco Catalyst switches to current Nexus switches.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to halt the progress of an active ransomware attack. Call 800-462-8800
Small to middle size businesses can now get all the advantages of Microsoft Operations Manager and also have quick access to Progent's Microsoft and Cisco certified IT consulting professionals. With Progent's affordably priced network support packages, mid-size businesses can select a basic co-sourcing service program based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to provide small business networks world-class availability, security and productivity.
By using virtual servers, businesses can run many virtual servers on one actual server. Virtualization technology allows companies to enjoy all the advantages of server segmentation, while avoiding the costs that goes with buying additional server hardware. Virtual servers are the enabling technology for private clouds, which offer major benefits such as lowering the costs of capital equipment, facilities, and administration while enhancing information security, system reliability, and recoverability. Other key server management options include server monitoring software, Windows Server Update Services, and remote system management cards. Progent's certified server management specialists can assist you with all aspects of server virtualization and administration to enable your company to contain expenses and conserve time.
Progent's experts can provide Apple macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Microsoft Entourage and email help, network protection services, and custom training. Progent can assist clients to migrate to macOS from Mac OS X or other earlier editions of Mac OS X and Progent can offer expertise with Apple Mac applications. Progent's specialists in Apple technology can also help you with Apple iPhone integration and iPad synchronization, or moving to Apple's iCloud. For business networks based exclusively on Mac OS X or for systems with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of designing, integrating and maintaining a network environment that is available, safe, efficient and aligned with your organization's business goals.
Award Winning Cisco Certified Online Support Services Small Business Small Company Support
If you have a company IT system with 10 to 50 network users, Progent's computer outsourcing services free your company from over-reliance on single independent service provider while giving you affordable and dependable access to enterprise-class network expertise. By providing IT consulting help when you need it, providing specialized expertise for critical applications, delivering unique support such as 24x7 network monitoring, and billing only for services you use, Progent offers you an affordable way for maximizing the productivity and profitability of your small business information system. Progent is the intelligent way for small organizations to create and maintain a robust and secure IT system and to have quick access to the experienced support typically available only to enterprises who are able to afford a large in-house IT group.
Progent's Shared Call Center service makes it possible for your IT organization to share responsibilities for Help Desk services transparently between your IT team and Progent's nationwide pool of veteran desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the leading shared PSA platform for handling service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Progent's Microsoft-certified consultants can help you to support Microsoft System Center 2007 Configuration Manager to streamline administration, enhance security and compliance, and boost worker output by ensuring that operating systems and applications stay current, tracking licensing, and reporting resource usage patterns so you can make smart purchasing choices. When you are ready to upgrade your SCCM 2007 device management ecosystem, Progent can help you to prepare for and carry out a smooth move to SCCM 2012.
Stealth penetration testing is an important part of any comprehensive network security plan. Progent's security experts can perform thorough penetration tests without the awareness of your organization's in-house IT staff. Stealth penetration testing uncovers whether existing security monitoring systems such as intrusion incident alerts and event history monitoring are properly configured and actively monitored. Progent can implement continuous autonomous penetration testing to define your internal/external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, compromised credentials, missing patches, and ill-advised product defaults can be chained together by hackers into the multi-vector attacks common to modern strains of ransomware.
Progent is a Microsoft Certified Partner and has earned special competencies such as Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the highest client satisfaction and are afforded the closest working relationship with Microsoft. The understanding, skills, and commitment required to achieve the level of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to offer your company more complete technical solutions for your information system.
Progent's Wi-Fi site survey and predictive modeling assist you to plan, implement and debug a Wi-Fi network customized for your facilities, offering you a WLAN that delivers the reception, speed, capacity, Quality of Service, data protection, and hand-off capability your company requires. Wireless site survey services from Progent include online predictive analysis for designing a wireless network and onsite survey services for confirming, optimizing, and debugging a functioning wireless network.
Progent's private cloud hosting allows small and midsize businesses to run mission-critical applications like Microsoft SQL and Exchange from a hardened Tier III data center facility on fault-tolerant hardware with geographically separate backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for backup and restoration. You can use Progent's private cloud hosting service to eliminate large investments in the purchase, upkeep, and operation of network hardware and data center facilities while benefiting the highest levels of system reliability and physical security.
Progent's Cisco-certified Catalyst 802.11ax AP consultants offer affordable online and on-premises help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.
For mid-size businesses looking for IT support, Progent offers a variety of alternatives such as on-site help, remote assistance, phone-based Call Center, round-the-clock support with automatic network monitoring, emergency staffing, site relocation support, software programming, and expert consultation. For medium-size companies in California or other areas covered by Progent's onsite consultants, Progent offers expert onsite help for solving technical problems rapidly and economically.
Windows 8.1 Storage Spaces Small Business IT Support Firms
Progent's Citrix-certified experts can help you to evaluate the potential business benefits of the various versions of Essentials for Hyper-V, assist you to integrate Citrix management utilities with your Microsoft Hyper-V network, and demonstrate to you how you can deploy Citrix Essentials to improve the responsiveness, uptime, flexibility, and recoverability of your virtual network while lowering the cost of resources and support and simplifying administrative processes.
Progent's private cloud hosting service allows small and midsize businesses to run mission-critical applications such as Microsoft SQL and Exchange Server from a secure Tier III data center on fully redundant equipment with offsite backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for automatic backup replication and restore. You can take advantage of Progent's private cloud hosting service to eliminate major capital costs for the purchase, upkeep, and management of computer hardware and facilities while benefiting the highest levels of network availability and security.