The Progent Test and Training Lab at the QTS Internet Data Center can be used for testing line-of-business applications, creating cost-effective system upgrade procedures, evaluating and optimizing performance, planning or verifying business continuity strategies, mitigating compatibility problems, and building training environments for new products and technologies. For Progent clients who lack sufficient internal resources to configure proper test systems, the lab cuts capital costs and technical risk and helps keep vital IT projects on schedule.
Progent's ProSight portfolio of managed services are geared to offer businesses who maintain small internal network administration and support teams with affordable access to enterprise-class management platforms and technical experts. Advantages of Progent's ProSight line of managed services include flat-rate IT maintenance costs, smart automation of common management tasks, ongoing absorption of the latest technology, smooth transition from older technology to up-to-date solutions, close fit between computer technology with business objectives, guidance from seasoned network consultants, and freeing up management to concentrate on business instead of ever-changing information technology.
Progent's certified information technology consultants can provide Windows Server 2016 integration consulting services to help businesses of all sizes to design and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can assist your company to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain failover clusters.
Progent's Cisco IP phone and video IP phone consultants can assist your business to configure, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from legacy Voice over IP products to the latest HD media phones. Progent's IP telephony experts can also help you to integrate your VoIP phones and video IP phones with Unified CM, formerly known as CallManager, or with Cisco Unified CM Express to build a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Unified CM apps that include Unified CM IM and Presence Jabber, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent can provide expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP gateways, deploying ISR G2 routers with CUBE internetworking support, and designing UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.
Progent's certified failover clustering experts can help companies of all sizes to evaluate the advantages of utilizing Windows Server 2012 clustering technology to create a powerful high-availability/disaster recovery solution, assist you to plan and install a Windows Server 2012 environment, provide online and on-premises consulting expertise and technical support for clusters that include physical servers or virtual machines, and help you to centralize the management of clustered servers.
Progentís Shared Help Desk service makes it possible for your IT organization to split responsibilities for Help Desk support transparently between your in-house IT staff and Progent's roster of veteran desktop support technicians and subject matter experts (SMEs). Progentís Co-managed Help Desk service is an advanced support solution based on the leading shared professional services automation platform for managing service requests, ticket lifecycle, ownership, status tracking, and reporting.
Progent's ProSight Email Guard uses the technology of leading data security companies to deliver centralized control and world-class security for all your inbound and outbound email. The hybrid architecture of Progent's ProSight Email Guard combines cloud-based filtering with an on-premises security gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and conserves system bandwidth and storage space. Email Guard's onsite security gateway appliance provides a further layer of analysis for inbound email. For outgoing email, the local gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends inside your security perimeter.
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, implementing, optimizing and fixing Microsoft SCOM environments and offer organizations of any size expert online or onsite consulting services for System Center 2012 Operations Manager. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability required to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs according to best practices for tracking network fabric and both Microsoft and third-party apps and services. In addition, Progent can deliver responsive online or onsite troubleshooting to assist you to remediate serious issues uncovered by SCOM 2012.
Progent's Microsoft-certified consultants can provide low-cost remote and onsite support to carry out your upgrade to Microsoft Exchange Server 2010, produce thorough documentation of your new messaging system, train your network support team and end users to get them up to speed quickly on Microsoft Exchange 2010, and provide ongoing administrative consulting and engineering support. Progent's consultants can also help you migrate from Exchange 2010 to Exchange Server 2013 or Exchange 2016.
Progent's consultants can provide Mac users a variety of services such as desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Microsoft Entourage and Exchange Server expertise, network protection services, and one-on-one education. Progent can assist businesses to migrate to macOS from Mac OS X or earlier editions of Apple Mac OS X and Progent can provide help with Apple Mac application software. Progent's specialists in Apple technology can also assist you with iPhone integration and Apple iPad management, or moving to Apple's iCloud services. For business environments based solely on Apple macOS or OS X or for systems with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of designing, integrating and maintaining a network infrastructure that is reliable, secure, fast and aligned with your organization's business goals.
Progent's seasoned solution designers and software developers can help your business to create customizations to Microsoft GP/Great Plains that address the unique needs of your organization without losing the advantages of Windows integration and connectivity. Progent can also provide expertise with a variety of software development technologies that can be utilized to build integrations with Microsoft Dynamics GP. These integration tools include Dexterity, Modifier with VBA, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Progent's Intune consultants can help you to assess the business value of adopting Microsoft Intune for configuring and managing your web-facing mobile computers including notebooks, phones, and tablets powered by Windows, Apple iOS, and Android. Progent can help you to configure policies, set up test systems to evaluate the appropriateness of Microsoft Intune for your environment, deploy Intune throughout your IT ecosystem, combine Intune with SCCM for single-console change management, and provide ongoing support for your Intune solution.
Progentís Microsoft certified experts provide small and medium size companies world-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to deliver important software rapidly and reliably to specified users, lower product costs and stay compliant by determining patterns of usage, improve Windows security by improving your awareness of vulnerability and by delivering targeted updates, manage your external workforce through industry standards independent of connection or location, and reduce operational costs by efficiently exploiting the management functions built into Windows. Progentís SMS consulting professionals can show you how to use SMS effectively for automated software and application deployment, security patch control, and asset monitoring management including program and hardware inventory.
Exchange 2013 includes major enhancements to the functionality of Exchange 2010 and delivers important new features as well as a redesigned architecture. These enhancements affect vital IT areas like ease of administration, availability, security, cost of ownership, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consultants can assist your organization to evaluate the possible advantages of migrating to Microsoft Exchange Server 2013, design an efficient validation and deployment strategy, and educate your IT team to maintain your Exchange Server 2013 solution. Progent can also provide ongoing online consulting and support and management for Exchange Server 2013.
Progent's Microsoft-certified consultants can deliver low-cost remote and on-premises help to carry out your upgrade to Exchange 2010, generate extensive documentation of your new messaging environment, train your network support staff and users to get them ramped up quickly on Microsoft Exchange 2010, and offer ongoing management consulting and technical help. Progent's consultants can also assist you to upgrade from Microsoft Exchange 2010 to Exchange 2013 or Exchange 2016.
Progent's Microsoft-certified professionals offer technical support and network consulting expertise for Exchange 2003 Server, Microsoft Windows 2003 Server, and for the complete line of Microsoft Servers. Progent's migration, configuration, management, and troubleshooting services for Exchange Server 2003 include system design, installation, documentation, local and remote troubleshooting, Help Desk Call Center support, expert security consulting, and comprehensive network management outsourcing.
Progent's Microsoft and Cisco-certified consulting engineers can help your organization to assess the value of Exchange 2010 for your company and can help you to plan and implement an efficient migration to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will provide quick return on investment by improving your workers' efficiency, lowering the expense of equipment and service, simplifying management, and consolidating your vital communications technologies.
SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the fast creation of a new generation of high-end applications that can give your company a significant competitive advantage. SQL Server features built-in support for XML and the capability to query across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of background helping with Microsoft technology, assures you success in planning, installing and managing Microsoft SQL Server solutions that are well connected with other applications powered Microsoft's .NET platform.
Progent's seasoned solution designers and programmers can help your company to create customizations to Microsoft Dynamics GP that support the unique needs of your business without losing the benefits of seamless Windows integration and connectivity. Progent can also offer expertise with a selection of development tools that can be utilized to build integrations with Microsoft Dynamics GP/Great Plains. These integration tools include Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior analysis tools to guard endpoints and physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which routinely get by traditional signature-matching AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a single platform to automate the entire malware attack lifecycle including blocking, infiltration detection, mitigation, remediation, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks.
Progent can help small companies to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT management and reduce hardware investments. Microsoft Azure includes a comprehensive library of cloud services and Progent can help you to evaluate the advantages and restrictions of different cloud networking models you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises apps and resources and ensure that you sidestep the common mistakes small companies make when migrating to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also help you to prepare perimeter firewalls and VPN connections and to integrate Apple iOS devices and Google Android smartphones and tablets.
Progent can provide the guidance of a CRISC-certified risk management expert to assist you to plan and implement an enterprise risk management strategy following best practices promoted by CRISC and crafted to align with your organization's risk tolerance, business goals, and budgetary guidelines.
Progent's Symantec experts can help you support discontinued Symantec firewall and VPN appliances such as the Raptor and VelociRaptor family or show you how to migrate to more recent firewall/VPN solutions. Progent can also enable you to design and implement a comprehensive security strategy that can include firewall/VPN appliances and software, outsourced security and network protection services, server and application monitoring products, and documented policies and processes. Progent has the skill to be your one-stop source for continuing technical help, administration, education, and security expertise.
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and safeguard information about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT documentation, you can save up to 50% of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether youíre planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require as soon as you need it.
Small to middle size companies can now get all the benefits of Microsoft System Center Operations Manager and also have fast access to Progentís Microsoft and Cisco Certified network support professionals. With Progent's economically priced network support programs, small businesses can select a basic System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager to provide small business information systems world-class reliability, protection, and productivity.
Progent's service specialists in Apple OS X and Windows technology can help you integrate Mac and Windows computers into cohesive networks with full sharing and collaboration functionality. Allowing efficient cooperation among a mix of servers and desktops powered by Mac OS and Microsoft Windows requires extensive knowledge of and background with Apple Macintosh and Microsoft products. Progent's experience in Microsoft and Apple service makes it possible to offer world class assistance to companies that depend on these technologies to keep their competitive advantage. Progent can also assist your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.
Progent's Microsoft-Premier SQL consultants can provide an array of services to help small businesses to plan, install, administer, and repair SQL 2008 solutions so that they receive the optimum competitive advantage from Microsoft's advanced information management technology. Also, Progent offers expertise for network architecture, enterprise-wide security, and software programming to optimize the strategic value of your computer investment.
Progent can help you design, deploy, manage, monitor, and repair a viable Wi-Fi LAN infrastructure, select appropriate hardware and software, and integrate access points, wireless bridges, antennas, wireless controllers, and other wireless accessories. Progent can also show you how to build a complete 802.11ac wireless system security strategy that is well integrated with the security strategy for your entire business network.
Progent's certified professionals can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, create test systems and migration strategies, tune your network infrastructure for local, multi-location, cloud-based, and hybrid datacenters, train your IT support staff, create a corporate-wide security plan, automate IT management, assist with creating applications, and generate and validate a DR/BC plan.
Progent's Juniper-certified NetScreen engineer can help your company to configure and integrate NetScreen 5200 and 5400 routers, upgrade from previous NetScreen products to the latest Juniper technologies, and troubleshoot network infrastructure issues in Juniper-only or mixed-technology environments.
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, deploying, enhancing and repairing System Center Operations Manager environments and can provide organizations of all sizes expert remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to watch over your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive online or onsite troubleshooting to assist you to remediate serious problems detected by System Center 2012 Operations Manager.
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small organization's servers in an environment that delivers the maximum level of dependability and scalability and is also simple to migrate to any data center. ProSight Virtual Hosting and management services are built on mature virtualization technologies that allow small businesses with multi- platform IT systems to economize significantly on the costs of capital investments, infrastructure maintenance, and IT management while achieving world-class fault tolerance and an unmatched degree of vendor flexibility.
Progentís Cisco-Premier technology experts offer professional PIX Firewall support services covering design, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack protection, and secure access services. Extending from small, easy-to-install desktop devices for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls offer a healthy level of protection, performance and reliability for business networks of all sizes. PIX firewalls are build around a hardened, purpose-built operating system, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and connectivity services, including advanced application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent access services, and flexible administrative solutions. Progentís Cisco experts can show you how to choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard information about your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSLs ,domains or warranties. By updating and managing your IT infrastructure documentation, you can eliminate as much as half of time wasted trying to find vital information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether youíre planning improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require when you need it.
Progentís Microsoft certified consultants can provide small and mid-sized companies advanced Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that enables the rapid development of enterprise-class business applications that offer your business a competitive edge. SQL Server provides core support for XML and can query over the Internet and beyond the corporate firewall. In addition to offering consulting, support and problem solving services, Progentís SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your IT network. Progent can also help you migrate from older versions of SQL Server to Microsoft SQL Server 2005.
Progent offers quick access to the skills of veteran wireless specialists who can help organizations to assess the benefits of Ubiquiti UniFi wireless APs for your company and assist you to plan, install, maintain, and debug your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to assist you to choose, provision, and position UniFi Wi-Fi access points for your required coverage and throughput.
Progent can help your organization to utilize Cisco's networking products to build a robust basis for your onsite, private cloud, or hybrid-cloud data center and improve operations in key areas including resource consolidation, security and compliance, manageability, availability, and disaster recovery.
Progent's Sun Solaris family support services provide small businesses and developers support for managing and maintaining Sun Solaris systems that run with Microsoft-based technology. Progent offers your organization access to Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This broad array of expertise provides you with a convenient one-stop source to show you how to create and manage a protected and robust cross-platform connectivity and communications infrastructure that supports Sun Solaris and Microsoft coexistence by combining Windows with popular variants of UNIX including Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Barracuda Backup is an affordable, subscription backup/restore service for small and mid-size businesses. A Barracuda Backup solution can incorporate a custom-designed physical appliance built by Barracuda or a software-based appliance with comparable functionality but which utilizes your own storage hardware. Barracuda Backup safeguards critical company data produced locally, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting services to help you to plan, integrate, operate and troubleshoot a backup and disaster recovery system built on Barracuda technology.
Progent's Microsoft-certified consultants can assist businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from an earlier version of Windows. Remote and onsite evaluation and migration services for Microsoft Windows 10 available from Progent's consultants include Return on Investment estimates, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile management and synchronization, telecommuter access, security and compliance, streamlined provisioning and management, network infrastructure design, Wi-Fi support, disaster recovery planning, group and personal training for IT support personnel and end users, and ongoing Call Center support services.
Progent offers nationwide urgent phone support and troubleshooting services for companies that operate UNIX, Linux, or Solaris environments or whose information systems feature a combination of UNIX and Microsoft Windows products. Online IT help offers optimum leverage for your information technology budget by preserving user efficiency and shortening the hours charged for computer analysis and repair. Advanced online access tools and experienced technicians and consultants allow Progent to handle the majority of IT problems without wasting time and money by traveling to your site. In the vast majority of cases your network issues can be dealt with by telephone or via a mix of phone help and remote access. Progent can make available Cisco CCIE network engineers and CISSP and ISSAP certified security specialists to help you with the toughest system problems.
Progent applies no initialization fee and asks no monthly commitment for services provided during regular working hours. Progent's one-minute granularity does away with large invoices for fast solutions so you will not be forced to allow simple problems to fester.
MCSE Expert Certified Specialist Windows Server 2008 BranchCache
Progent provides three basic types of Help Desk services including Microsoft and Cisco Call Center Outsourcing Services, Virtual Helpdesk Support, and Helpdesk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft experts gives your clients convenient access to a dependable technical resource with years of experience providing phone support and remote access troubleshooting for networks based on Microsoft technology. Progent's concentration is on giving the support Help Desk a positive image as a key contributor to company productivity. Progent's target is to resolve rather than merely record problems.
The QTS (formerly Herakles) Internet Data Center facility is located in the earthquake-neutral Natomas area of Sacramento, CA. If your business is currently utilizing the QTS data center as a colocation site or if you are considering moving your primary or disaster recovery equipment to the Herakles data center, Progent can provide a range of budget-friendly consulting services such as colocation relocation, equipment deployment and updates, network improvements, comprehensive project management services, virtualization expertise, offsite monitoring, automated network management, software programming, business continuity planning and testing, data security assessment, and the support of the Progent Test Lab.
Progent can help you in any and all phases of your migration to Microsoft Exchange Server 2016 such as designing HA architecture for a local, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; specifying storage capacity required for your VMs, databases and log files; setting up hardware load balancing (HLB) for fault-tolerant client access services; designing, building and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's seasoned application designers and software developers can help your company to create enhancements to Microsoft GP/Great Plains that address the unique needs of your organization without losing the benefits of seamless Windows integration and connectivity. Progent can also provide expertise with a range of software development tools that can be utilized to build integrations with Microsoft Dynamics GP. These integration tools include Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all billed support activities. Unlike some independent consultants or local service organizations who provide minimal documentation or specifics of services performed, each service delivered by Progent is accompanied by full documentation. Every Progent staff member has use of the support documentation transmitted by every staff member to each client. The practice of documenting and archiving service records allows more effective service and eliminates a slew of common problems such as when a support client is effectively held hostage to a consultant who wonít let go of vital service information.
Progent's Microsoft certified engineers can help you to evaluate Microsoft Windows 7 to verify application and driver compatibility and to check its speed and reliability running in your environment. Progent's consultants can also show you how to evaluate the potential business value of moving to Microsoft Windows 7. If Microsoft Windows 7 fits your business strategy, Progent can assist your IT organization to plan and execute a smooth deployment of Microsoft Windows 7 from a an older version of Microsoft Windows.
Progentís Technical Response Center provides nationwide remote troubleshooting for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Certified support experts provide telephone support and online secure computer access to troubleshoot and repair network problems rapidly and affordably. The breadth of technical experience represented by Progent's staff of country-wide support professionals makes it possible to escalate even the most difficult network issues to competent specialists as needed.
Small to mid-sized companies can now enjoy all the advantages of System Center Operations Manager and in addition have fast access to Progentís Microsoft Certified IT consulting professionals. With Progent's affordably priced network service packages, small and midsize organizations can select a basic System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent supports System Center Operations Manager to offer small company information systems enterprise-class reliability, protection, and performance.
Microsoft Windows Enterprise Directory requires extensive practical experience to integrate efficiently across an enterprise. Progentís Microsoft Premier engineers are experienced in planning, deploying, and maintaining complex Microsoft Enterprise AD projects. Progentís areas of expertise with Windows Active Directory include replication problems, multi-domain partition configurations, repair of corrupted Active Directory objects, dealing with residual legacy software configuration objects in production AD systems, and fixing failed configurations of Active Directory and AD-associated programs.
Progent's Microsoft-certified engineers offer advanced support in deploying, using and troubleshooting any edition of Microsoft Project Server and can provide a broad variety of cost-effective online support services based on proven best practices to assist organizations of all sizes to receive all the advantages of this leading project management solution. Consulting support offered by Progent include solution design, installation and upgrades, setting up secure collaboration among onsite and remote or mobile users, network infrastructure optimization, and specialized online training.
The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center can be used for piloting mission-critical applications, creating cost-effective migration procedures, evaluating and optimizing performance, designing or verifying business continuity strategies, mitigating compatibility problems, and establishing training environments for the latest technologies. For Progent customers who lack adequate in-house resources to assemble effective pilot environments, the lab cuts capital outlay and technical risk and helps keep critical network projects on schedule.
Progent's Cisco CCIE-certified wireless network infrastructure consultants offer remote or onsite integration and troubleshooting services to help your organization to plan, implement, upgrade, tune, manage and troubleshoot Aironet wireless AP deployments of any size or topology. Progent's Cisco wireless controller experts can also assist you to combine your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise-wide connectivity foundation that is easy to administer and expand. Progent also offers affordable wireless site surveys to assist you to decide the most appropriate selection, placement and configuration of Aironet wireless access points to accommodate your specific workplace design, construction, and anticipated network traffic.
Progent's consultants can help you with every stage of Azure cloud integration including needs analysis, prerequisites assessment, solution design, pilot testing, implementation, automated administration, performance optimization, software license controls, disaster recovery preparedness, security policy enforcement, and compliance validation. Progent can assist you to configure and troubleshoot firewall appliances and VPN connections so your clients can securely connect to Azure resources, and Progent's Microsoft-certified consulting experts can assist you integrate key Microsoft platforms to work in the cloud including Microsoft Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist your organization to create a hybrid cloud ecosystem that transparently integrates on-premises datacenters with Azure-based services.
Microsoft Lync Server 2013, now called Skype for Business, enables organizations of any size to build a manageable and secure communications environment that permits the modern Bring-Your-Own-Device computing model with IM, real-time presence, web meetings with application sharing and whiteboard, as well as IP and PSTN calling across a wide range of desktop and mobile clients. Progent's certified Lync 2013 experts and network integrators can assist you to evaluate the business benefits of Lync Server 2013, create an on-premises, cloud-resident (via Lync Online) or mixed model appropriate for your current and future plans, implement Lync 2013 so as to speed up your return on investment, and provide custom online and on-premises training to your IT team and end users. Progent has expertise in critical pieces of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to integrate Lync Server 2013 with key Office and Office 365 apps such as Outlook clients and PowerPoint.
Progent's disaster recovery support and business continuity engineers can help you create a disaster recovery strategy to prepare for an IT network disaster. Progent can show you how to develop a complete disaster recovery plan that includes scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified engineers can also show you how to build an affordable, non-stop network architecture that takes into account availability issues covering a wide range of network technologies and processes.
Progent's certified Windows 2000 consultants can help you enhance the capability of your current Windows 2K Servers and can streamline system management, provide technical support and repair, and strengthen security. Progent can also show you how to design, rationalize, and implement a plan to migrate from Microsoft Windows Server 2000 to Microsoft Windows 2003 Server. Progent is experienced in setting up test programs to eliminate the technical risk associated with moving to Windows Server 2003 by uncovering possible hardware and software compatibility problems.
Dynamics GP/Great Plains 2010 accounting software is a full-featured business management platform that unifies data and processes throughout your company, interfaces easily with other solutions, and brings together employees, clients and vendors regardless of time or place. Designed for small to mid-size companies, Dynamics GP 2010 and Dynamics GP Version 10.0 deliver functionality for accounting, management reporting, project management, inventory and order processing, eCommerce, HRM, CRM, field force automation, manufacturing, retail, and online business services. Progent can help you set up and manage a reliable, protected computer and network infrastructure to support Microsoft Great Plains, and can provide experienced Great Plains professionals to help your company exploit the full potential of Microsoft Dynamics GP/Great Plains 2010.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard information related to your network infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as half of the time spent trying to find critical information about your network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether youíre planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require when you need it.
Cisco's Small Business 100, 300 and 500 series of APs are Linux-based units intended as value-priced Wi-Fi APs for small offices. Progent's Cisco CCIE-certified Wi-Fi infrastructure experts offer remote or on-premises configuration and troubleshooting services to help your organization to design, implement, upgrade, optimize, administer and debug Cisco Small Business wireless access point environments of any size or architecture.
Exchange Server 2013 incorporates major enhancements to the functionality of its predecessor Microsoft Exchange 2010 and delivers important new features plus a redesigned architecture. These enhancements favorably impact key facets of IT including manageability, high availability (HA), security, cost of ownership, collaboration, scalability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can help you evaluate the possible business benefits of migrating to Microsoft Exchange 2013, create an efficient validation and rollout plan, and educate your IT team to manage your Microsoft Exchange 2013 solution. Progent can also provide affordable remote support and management services for Exchange Server 2013.