Progent's CISSP-certified network security consultants can assist businesses of any size with any facet of information system security. Progent can help create efficient security systems that protect a small office from modern threats or Progent can plan, configure, and manage a comprehensive security strategy for hybrid enterprise networks that accommodate onsite, remote, and mobile clients accessing IT resources spread over a mix of physical sites and public and private clouds.
Remote management cards give IT administrators full control of a server without the need for an on-site visit. Through these server management cards, all console screen data plus keyboard and mouse functionality are transferred to a remote session to a support professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can help you to plan, deploy, and manage a high-availability company network that includes remote server management cards and Progent can use these remote management cards to provide efficient remote technical help. Progent has experience with a variety of remote management cards such as Aten IP9001 remote management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote management cards.
Progent's certified ISA Server consultants have extensive experience with Internet Security and Acceleration Server configuring ISA Server-based security installations for information systems with multiple offices, mobile workers, and line-of-business eCommerce applications. Progent's ISA Firewall consultants can help your company in designing and deploying a configuration of ISA Server 2000 or ISA Server 2004 that supports your network security requirements without adversely restricting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later editions of ISA Server.
Progent uses an enterprise-class support reporting system that stores and organizes complete documentation for all billed services. Unlike some freelance consultants or small support organizations who provide minimal documentation or details of services performed, each service provided by Progent is tracked by full documentation. Every Progent consultant has access to the service reports transmitted by every consultant to every customer. The practice of detailing and organizing service records allows more effective service and eliminates a slew of typical misfortunes such as when a service customer is effectively held hostage to a consultant who won’t release the keys to the kingdom.
Microsoft Windows 8.1 is engineered to power devices from smartphones and tablets to engineering workstations. A wealth of innovative features, including its touchscreen interface and iconic tile GUI, provide a broad range of advantages for organizations who understand how to exploit them. Progent's Windows consultants can help get your business up to speed with Windows 8.1 and make sure you derive significant business value from the operating system's various technical enhancements.
Progent's Data Center engineers can help you select high availability data centers that match the specific requirements of your company. Fault tolerant Internet Data Centers are particularly attractive to small companies due to of their low cost and simplified logistics in comparison to taking a do-it-yourself strategy. Attempting to create an on-site data center that offers even a minimum level of fault tolerance is financially prohibitive for the majority of small companies. Progent can show you how to get all the advantages of non-stop data centers and 24x7 colo sites by providing a complete array of consulting and maintenance services.
MS Office Communications Server delivers Instant Messaging and presence as part of an extensible, world-class package offering advanced security, seamless compatibility with other Microsoft products, an extendable, industry-standard development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. The product allows lower costs and elevated business efficiencies, increased worker output, and stronger IP security. Microsoft Communications Server 2007 has been replaced by Lync Server, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence experts offer remote and onsite support and troubleshooting services for your Office Communications Server environment and can assist your organization to evaluate the advantages of migrating to Microsoft's Skype for Business. Progent can also assist you to design and carry out a smooth migration that will add business value to your information network
Progent's Microsoft-certified consultants can provide online or in-person support to help companies of any size to design, deploy, manage, and repair a backup/restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from older versions of SCDPM or from a different backup/recovery platform, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud-based, or hybrid datacenters. Progent can provide occasional support for resolving especially stubborn problems, or full project management services. Progent can also assist you to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.
Progent applies no service activation fee and requires no monthly commitment for support services provided during regular business hours. Progent's one-minute granularity does away with big invoices for fast fixes so you will not be forced to permit less critical problems to fester.
Progent offers small organizations a pair of low-cost security evaluation scanning packages that provide, for a set fee, remotely managed inventory scans of your security profile which are evaluated by professional information security engineers who assess the data collected by the remote scan, present objective summaries of your existing security vulnerability, and make suggestions for remediation. Progent has developed two non-overlapping security evaluation scanning packages for external and internal security scanning that are priced to fit the budgets of small companies while offering enterprise-quality assessments of your IT network's exposure to attack.
To deliver cost-effective IT services for small companies, Progent has developed full-service computer outsourcing packages that give small offices quick access to network expertise without requiring you to recruit, educate, and manage an expensive full-time computer support team. Progent’s IT outsourcing packages offer you an affordable alternative for building a protected and reliable system for your important Windows office productivity products including Microsoft Office XP and Microsoft Office 2003.
Progent's Microsoft-certified consulting engineers can help your organization to determine the value of Microsoft Exchange 2010 for your company and can help your IT staff to design and implement a smooth migration to Exchange 2010 from Exchange Server 2003 or Exchange 2007 that will provide quick return on investment by increasing your workers' efficiency, lowering the expense of hardware and service, streamlining administration, and integrating your vital communications platforms.
Progent's Microsoft-certified consultants can assist you to assess the business value of Windows Server 2012 R2 for your organization, create pilot environments and migration plans, optimize your infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, educate your IT support team, create a corporate-wide security plan, streamline network management, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.
If you are a network consultant with system support experience, joining Progent and helping Progent's customers will expand your abilities through interaction with our team of motivated, high-output consulting experts. Progent's commitment to offering IT expertise and computer help to small companies will give you the chance to consult in depth with decision makers and contribute significantly to the success of exciting companies. Also, Our virtual office environment provides the most advanced tools for remote service and wireless connectivity to help you to deliver fast fixes when you troubleshoot mission-critical issues.
Progent’s Microsoft certified consultants offer a range of support services for Microsoft Dynamics GP. Dynamics GP/Great Plains is an accounting and ERP solution based, like all Microsoft financial solutions, on the expandable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP provides a cost-effective solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is simple to install and configure, and with its modular design you are able to license only the capability you currently need, with the option to expand users and increase functionality when necessary. Progent’s Microsoft Dynamics GP support experts can help you deploy, customize and administer the current version of Microsoft Dynamics GP or upgrade efficiently from an earlier version.
If your business computer system mixes Sun Solaris platforms with Microsoft Windows, Progent can assist you to integrate your IT resources into a cohesive network that permits all your OS platforms to coexist for simple administration, transparent information exchange, high reliability, enhanced performance, and tight security. Progent's Sun Solaris and MS Windows integration support services include network infrastructure configuration and service, consulting for Windows services for UNIX, online network monitoring and management, online technical help and troubleshooting, on-site technical support, and Help Desk Call Center services.
For smaller companies, computer security and information assurance and compliance is too complex to stay ahead of but too dangerous to ignore. The largest largest enterprises have been breached, and the top cloud services have on occasion been knocked out. It looks like there's nowhere to hide. Progent makes it affordable for small and midsize companies to carry out vital IT security projects effectively by offering the benefit of billable time to the nearest minute without any minimum charge for remote help. You have the help of a seasoned information consultant to provide precisely the help you need when you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help your business with any level of network security including security assessments, virus defense and recovery, spam and email content filtering, email data loss protection, regulatory compliance reporting, and creating a comprehensive security plan.
Years of background providing Microsoft expertise and Cisco technology consulting has allowed Progent to develop a unique ability for supporting branch offices that need IT help with the flexibility common to with small organizations but which includes professional communications, complete documentation, and compliance with corporate IT standards. If your enterprise has a sales office situated anywhere in California or any region served by Progent's consultants, Progent can offer a wide range of on-premises and off-site network consulting services and system design assistance.
Progent's Cisco IP phone and video IP phone experts can assist you to configure, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from legacy Voice over IP devices to the newest media phones. Progent's consultants can also assist you to integrate your IP phones with Cisco Unified CM, originally known as CallManager, or with Unified CM Express to create a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Cisco Unified CM apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's consultants can provide expertise with any facet of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, deploying ISR G2 routers with CUBE VoIP networking support, and designing Cisco UCS server clustering and Cisco SRST systems for survivability.
Progent's Microsoft authorized Consultants provide several ways to help medium-size and large companies create a cost-effective and successful in-house Computer Support Help Desk. Progent's consulting services include ROI evaluation, process analysis and enhancement, executive reporting, training of in-house staff, and documentation of procedures. Progent's Software Selection and Deployment Support Services help businesses analyze the various top level Help Desk application programs on the market and determine which packages might be too costly, miss critical features, or align poorly with your company's business goals. Progent also offers short-term staffing for companies who want to augment their internal Help Desk team for special projects or to fill in for vacationing or incapacitated workers.
Microsoft Office for Mac allows Mac users to run the world's most popular office productivity programs. Progent's Apple-certified Macintosh experts can show you how to configure Mac Office on a multi-vendor environment combining Apple OS X and Windows-powered platforms so that Mac users can take advantage of the new features in Word, Excel, PowerPoint and Entourage in order to share data and network resources with colleagues who run Microsoft Windows. Progent's consultants have expertise with both Mac and Windows platforms and can support environments that combine Mac with Microsoft Windows systems with complete resource sharing, or networks which intentionally limit sharing between Apple Mac and Windows users.
Progent's ProSight Virtual Hosting service combines advanced virtual server architecture, a world-class data center, and the support services of Progent's Microsoft-certified consulting team to provide small companies with a comprehensive information technology outsourcing solution that improves network availability and security, eliminates management distraction, and cuts costs. With Private Cloud Hosting, a smaller company can have all of its software platforms and key business application servers supported within a secure and reliable data center on a high-performance, non-stop virtual machine configured and supported by Progent's computer service professionals.
VMware's NSX network virtualization technology allows you to create entire networks in software. NSX permits virtual networks to be deployed in minutes and managed with a high level of automation regardless of the hardware making up the basic network infrastructure. VMware Site Recovery Manager (SRM) supports automated disaster recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. Site Recovery Manager also permits non-disruptive testing for site recovery, updates and fixes and can produce audit reports to confirm full service restoration, validate Service Level Agreements and prove DR compliance. When integrated with VMware's NSX network virtualization technology, VMware Site Recovery Manager can rapidly recover the complete virtualized network topology at the secondary site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM system architect to help your organization to design, configure, test and manage a disaster recovery system powered by VMware Site Recovery Manager and VMware NSX.
Progent can provide small companies with an IT management professional who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can provide long-term direction to help you integrate appropriate IT products to enhance business operations so they align better with your corporate goals. Your company can develop and implement a well conceived information technology strategy without incurring the cost of a full-time senior IT executive.
Progent offers businesses of all sizes enterprise-class network remote or in-person consulting services for information systems powered by Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier IT consulting experts also offer security expertise for companies ranging from the small office to the worldwide enterprise.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's certified professionals can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, develop test environments and rollout strategies, tune your network infrastructure for local, multi-location, private or public cloud-based, and hybrid environments, train your IT support team, develop an enterprise-wide security plan, streamline network management, help with creating applications, and generate and validate a DR/BC plan.
Even if your business has a minimal computer services group and a modest IT budget, your information system can still have the same high reliability and performance that once required a substantial in-house support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-premier IT professionals, the most recent system management products for 24x7 monitoring and threshold alarms, and economical service programs such as a help desk service to keep your mission-critical business applications and servers operating.
Progent's Cisco-certified network engineers can help you design an economical, 24x7 Internet configuration solution that can deliver 24x7 Internet connectivity via a broad range of fault tolerant Internet network technologies including non-stop BGP, automatic fail-over, and redundant Internet Service Providers. Progent offers CCIE engineers to help you apply the latest techniques for fault tolerant Internet connectivity to create an affordable, fully redundant Internet network with automatic failover and other capabilities to create fault tolerant Internet access.
Besides providing the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent can provide consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV, Dynamics SL (Solomon), Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide programming, troubleshooting, administration help, migration support, and 1-on-1 or group webinar training classes customized to address your specific needs. Progent's consultants also can show you how to integrate and support a secure, reliable server and communications infrastructure to run your ERP, MRP and accounting applications.
Progent's Cisco CCIE network infrastructure consultants can help you to set up, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone support, and CUCM/CallManager software consulting.
Office 365 Exchange Online allows you to use cloud-based servers, mailboxes and associated email infrastructure to reduce hardware expense and administrative overhead. You can use Office 365 Exchange Online to host all your mailboxes, or you can run a hybrid architecture that combines on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly online technical support to help your organizations to evaluate the benefits of Office 365 Exchange Online, design a network topology that fits your business needs and IT budget, implement a non-disruptive move from your current Exchange organization to one that incorporates Office 365 Exchange Online, train your IT staff and users, and deliver ongoing consulting and technical support.
Progent's Microsoft Office and Office 365 consultants can assist companies to integrate Office desktop and Microsoft Office 365 applications including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and OneNote into a seamless solution that offers fast return on investment and enables better business outcomes. Progent can assist your company to integrate Microsoft Office or Office 365 apps with one another and with other core Microsoft platforms including SharePoint, Exchange Server and Microsoft SQL Server running on-premises or hosted in the cloud. Progent can also assist you to resolve compatibility issues with various releases of Office desktop and can provide customized online training to individual users and groups.
Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can help you to configure, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all versions of Cisco's IP phones from legacy VoIP products to the latest HD media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, formerly branded CallManager, or with Unified CM Express (CME) to build a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified Communications Manager apps that include Cisco Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center. Progent can provide expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP gateways, deploying ISR routers with CUBE VoIP networking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.
Progent’s high availability system experts offer non-stop computing consulting, disaster recovery services, system load balancing, fault-tolerant interoffice access, fault-tolerant Internet interface design, high-availability data center consulting, and other fault-tolerant operations services to show your organization design a non-stop network for mission-critical applications. Progent possesses the background to design affordable, high-availability systems by deploying the evolving suite of Microsoft Windows Cluster servers such as Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster. Progent’s Microsoft and Cisco certified engineers can show you how to you design a high-availability mutli-location network with a completely mirrored Internet connection and efficient network load balancing.
Progent's Microsoft certified support team can show you how to define and deploy an efficient in-place Microsoft Exchange 2003 migration plan that avoids productivity disruption, reduces ongoing service demands, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multiple server or multi-location upgrades, Progent offers the experience to complete your move quickly and economically. Progent's Microsoft Exchange 2003 help, repair, and consulting offerings include assistance with the integration of outside vendor enhancements of Exchange 2003 Server that are in keeping with your business goals.
Progent is a Microsoft Certified Partner and has earned accredited competencies such as Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the highest customer satisfaction and enjoy the tightest operational relationship with Microsoft. The understanding, capabilities, and commitment needed to achieve the level of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to provide your company better solutions for your information network.
Windows Server 2008 Active Directory IT Consulting
Progent's Linux support services provide small and mid-size companies and software developers support for managing and maintaining Linux computers that coexist with Microsoft-powered networks. Progent offers your business contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of expertise provides you with an easy one-stop consulting firm to show you how to create and manage a protected and reliable cross-platform network and communications infrastructure that supports Linux and Microsoft coexistence by combining MS Windows with leading Linux variations such as RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
Progent offers one-on-one training designed for people who want to broaden their knowledge of the macOS and OS X operating system, Apple Mac computers, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one webinar training for macOS and Mac OS X applications.
Progent's Microsoft certified consultants can help you design and deploy an efficient in-place Microsoft Exchange 2003 migration plan that minimizes productivity disruption, simplifies long-term service requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multiple server or multi-site migrations, Progent offers the background to complete your move quickly and affordably. Progent's Exchange Server 2003 help, repair, and design offerings include expertise with the configuration of third-party enhancements of Microsoft Exchange 2003 Server that are best aligned to your business goals.
Microsoft Windows Server 2008 represents a major step forward in making information networks more protected and available, simpler to virtualize and manage, higher performing, and able to offer an improved platform for web publishing. Progent can assist your company benefit fully from the improvements incorporated into Microsoft Windows Server 2008 by providing certified consulting, tech support, education, temporary staffing, network monitoring, and security expertise.
The cluster feature set incorporated into the Datacenter and Enterprise editions of MS Windows Server 2008 is radically redesigned to simplify the deployment, configuration, and maintenance of clusters that provide improved levels of system availability, security, performance, and flexibility. New or improved capabilities include automated cluster verification, easier setup and installation, unified cluster management, new cluster architecture for increased uptime, better protection and quorum models, elimination of failure points, more storage and memory capacity, and improvements for geographically dispersed clusters. Progent's Microsoft-certified consultants can assist you assess the business benefits of Windows clustering, plan and implement a deployment, educate your network support personnel to administer your cluster environment, provide ongoing consulting and support services, and produce and test a business continuity plan.
Progent's Cisco certified Wi-Fi consultants can provide affordable online and on-premises help for both end-of-life and current Wave 2 Aironet Wi-Fi access points (APs) and Progent can assist your business to design and maintain wireless environments that incorporate indoor and outdoor/industrial Aironet APs.
Dynamics GP 2015 R2 (formerly Great Plains) features a revamped architecture that enhances cloud integration, works with popular handheld devices, permits one-time sign-on with Microsoft Azure AD, and tightens security. Microsoft Dynamics 2015 R2 also simplifies reporting, incorporates new Workflows, extends the Web Client, and adds over 100 improvements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the depth and breadth of knowledge and experience to resolve the critical technical and business challenges involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can help your organization to carry out an efficient migration that will optimize the return on your investment in this powerful platform.
Forefront TMG 2010 is based on the proven security capabilities of Microsoft ISA Server and offers a centrally managed web gateway that delivers a one-server platform for a variety of security functions including an application layer and network layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, VPN control, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security reporting capabilities, permits custom reporting powered by Microsoft SQL Server, integrates with Active Directory to simplify policy enforcement, and can be installed as a virtual machine to cut expenses and improve availability. Progent's Microsoft engineers can help your company to design and execute test and production implementations; integrate Forefront Threat Management Gateway 2010 with Windows Server 2008, Active Directory, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; set up Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing support and repair services. Progent can also help you to migrate smoothly to Forefront Threat Management Gateway 2010 from ISA Server.
Catalyst line of Wi-Fi controllers streamline the management of Wi-Fi networks by unifying the configuration and control of Wi-Fi access points, tuning wireless throughput by reducing the effect of radio frequency congestion, enhancing Wi-Fi availability with rapid auto-failover, and hardening security by identifying cyber threats and filtering network traffic based on user class and location. Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controllers to manage wireless networks of any size. Progent can help you to administer and debug your existing Cisco-based Wi-Fi solution or carry out a smooth upgrade to Cisco's modern Wi-Fi controller technology.
Progent's Wi-Fi site survey services help you to design, deploy and troubleshoot a Wi-Fi LAN adapted to your facilities, providing your business a wireless solution that delivers the coverage, performance, density, QoS, data protection, and hand-off capability your company requires. Wi-Fi survey services from Progent include remote predictive modeling for planning a wireless network and on-premises survey services for validating, optimizing, and debugging a functioning Wi-Fi LAN.