Additional Topics of Interest

24/7/365 Capacity Planning Test Lab Engineers
Consultant Services System Pilot Testing Lab

The Progent Test and Training Lab at the QTS Internet Data Center can be used for testing line-of-business applications, creating cost-effective system upgrade procedures, evaluating and optimizing performance, planning or verifying business continuity strategies, mitigating compatibility problems, and building training environments for new products and technologies. For Progent clients who lack sufficient internal resources to configure proper test systems, the lab cuts capital costs and technical risk and helps keep vital IT projects on schedule.

IT Management Outsourcing Services
Services Small Business Managed Services

Progent's ProSight portfolio of managed services are geared to offer businesses who maintain small internal network administration and support teams with affordable access to enterprise-class management platforms and technical experts. Advantages of Progent's ProSight line of managed services include flat-rate IT maintenance costs, smart automation of common management tasks, ongoing absorption of the latest technology, smooth transition from older technology to up-to-date solutions, close fit between computer technology with business objectives, guidance from seasoned network consultants, and freeing up management to concentrate on business instead of ever-changing information technology.

Remote Troubleshooting Windows Server 2016 Fault Domains
Microsoft Certified Windows Server 2016 Cluster Operating System Rolling Upgrade Remote Technical Support

Progent's certified information technology consultants can provide Windows Server 2016 integration consulting services to help businesses of all sizes to design and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can assist your company to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain failover clusters.

VoIP Remote Support Services
24x7 Remote Support Services Cisco VoIP Phones and Unified Communications

Progent's Cisco IP phone and video IP phone consultants can assist your business to configure, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from legacy Voice over IP products to the latest HD media phones. Progent's IP telephony experts can also help you to integrate your VoIP phones and video IP phones with Unified CM, formerly known as CallManager, or with Cisco Unified CM Express to build a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Unified CM apps that include Unified CM IM and Presence Jabber, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent can provide expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP gateways, deploying ISR G2 routers with CUBE internetworking support, and designing UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.

Failover Clusters Windows Server 2012 Computer Consulting
Failover Clustering Windows 2012 IT Consultants

Progent's certified failover clustering experts can help companies of all sizes to evaluate the advantages of utilizing Windows Server 2012 clustering technology to create a powerful high-availability/disaster recovery solution, assist you to plan and install a Windows Server 2012 environment, provide online and on-premises consulting expertise and technical support for clusters that include physical servers or virtual machines, and help you to centralize the management of clustered servers.

Help Desk Management Services Consultant Services
Support Desk Outsourcing Services IT Consultants

Progentís Shared Help Desk service makes it possible for your IT organization to split responsibilities for Help Desk support transparently between your in-house IT staff and Progent's roster of veteran desktop support technicians and subject matter experts (SMEs). Progentís Co-managed Help Desk service is an advanced support solution based on the leading shared professional services automation platform for managing service requests, ticket lifecycle, ownership, status tracking, and reporting.

ProSight Email Directory Harvest Protection Professional
Consultants ProSight Email Guard Content Filtering Service

Progent's ProSight Email Guard uses the technology of leading data security companies to deliver centralized control and world-class security for all your inbound and outbound email. The hybrid architecture of Progent's ProSight Email Guard combines cloud-based filtering with an on-premises security gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and conserves system bandwidth and storage space. Email Guard's onsite security gateway appliance provides a further layer of analysis for inbound email. For outgoing email, the local gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends inside your security perimeter.

SCOM 2012 Fabric Monitoring Computer Consultants
SCOM Management Packs Support and Setup

Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, implementing, optimizing and fixing Microsoft SCOM environments and offer organizations of any size expert online or onsite consulting services for System Center 2012 Operations Manager. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability required to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs according to best practices for tracking network fabric and both Microsoft and third-party apps and services. In addition, Progent can deliver responsive online or onsite troubleshooting to assist you to remediate serious issues uncovered by SCOM 2012.

Microsoft Exchange 2010 Upgrade Consulting Services
Exchange 2010 Upgrade Consultants

Progent's Microsoft-certified consultants can provide low-cost remote and onsite support to carry out your upgrade to Microsoft Exchange Server 2010, produce thorough documentation of your new messaging system, train your network support team and end users to get them up to speed quickly on Microsoft Exchange 2010, and provide ongoing administrative consulting and engineering support. Progent's consultants can also help you migrate from Exchange 2010 to Exchange Server 2013 or Exchange 2016.

Urgent Macintosh OSX Technical Support
OS X Outsourcing

Progent's consultants can provide Mac users a variety of services such as desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Microsoft Entourage and Exchange Server expertise, network protection services, and one-on-one education. Progent can assist businesses to migrate to macOS from Mac OS X or earlier editions of Apple Mac OS X and Progent can provide help with Apple Mac application software. Progent's specialists in Apple technology can also assist you with iPhone integration and Apple iPad management, or moving to Apple's iCloud services. For business environments based solely on Apple macOS or OS X or for systems with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of designing, integrating and maintaining a network infrastructure that is reliable, secure, fast and aligned with your organization's business goals.

Microsoft Dynamics Development Companies
Top Dynamics GP ODBC Services

Progent's seasoned solution designers and software developers can help your business to create customizations to Microsoft GP/Great Plains that address the unique needs of your organization without losing the advantages of Windows integration and connectivity. Progent can also provide expertise with a variety of software development technologies that can be utilized to build integrations with Microsoft Dynamics GP. These integration tools include Dexterity, Modifier with VBA, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.

Mobile Device Management Support
Microsoft Certified Partner Mobile Device Management Computer Consultants

Progent's Intune consultants can help you to assess the business value of adopting Microsoft Intune for configuring and managing your web-facing mobile computers including notebooks, phones, and tablets powered by Windows, Apple iOS, and Android. Progent can help you to configure policies, set up test systems to evaluate the appropriateness of Microsoft Intune for your environment, deploy Intune throughout your IT ecosystem, combine Intune with SCCM for single-console change management, and provide ongoing support for your Intune solution.

Technical Support SMS 2003 Upgrade
Microsoft SMS Online Support Services

Progentís Microsoft certified experts provide small and medium size companies world-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to deliver important software rapidly and reliably to specified users, lower product costs and stay compliant by determining patterns of usage, improve Windows security by improving your awareness of vulnerability and by delivering targeted updates, manage your external workforce through industry standards independent of connection or location, and reduce operational costs by efficiently exploiting the management functions built into Windows. Progentís SMS consulting professionals can show you how to use SMS effectively for automated software and application deployment, security patch control, and asset monitoring management including program and hardware inventory.