Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to plan and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers major enhancements in capacity, performance, ease of management, virtualization, security and compliance, hybrid local/cloud integration, availability, and Linux support.
Progent's Intune consultants can help you to understand the strategic case for adopting Intune for configuring and managing your web-facing mobile devices including laptops, smartphones, and tablets powered by Windows, Apple iOS, and Google Android. Progent can assist your company to configure policies, set up test environments to confirm the benefits of Microsoft Intune for your environment, install Intune across your IT ecosystem, integrate Intune with SCCM for unified change management, and maintain your Microsoft Intune deployment.
Progent can assist businesses of any size to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage, and library resources; design, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive monitoring and reporting. Progent can help your business to upgrade from an older version of System Center Virtual Machine Manager or from a third-party management system, and Progent can assist you to optimize and troubleshoot your current SCVMM ecosystem to make sure you realize the highest possible business value.
For corporations with branch offices in or any area served by Progent's engineers, Progent's Microsoft-Certified IT support professionals and certified Cisco system consultants offer a range of network support services such as project management, SOX compliance, site relocations, enterprise security, network architecture, on-site or phone-based emergency support, and troubleshooting for colocation hosting environments. A Progent network architect can show you how to design a multi-office network that makes efficient use of colocation services and Internet data centers. Progent's Microsoft Certified engineers can help large corporations plan, deploy and maintain major rollouts of the latest versions of Microsoft technology such as Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progent's CCIE and Cisco Certified Network Professional experts can assist you to configure Cisco products for connection solutions that combine basic, high-performance, integrated, and wireless networking.
Colocation sites allow companies to share world-class facilities for hosting network equipment that runs critical applications and services. Progent's Microsoft and Cisco certified consultants can assist your company with all facets of your colocation program such as selecting and moving to a colocation site, designing network topology, specifying hardware, on-premises and on-line maintenance, establishing offsite system management, and education your support staff.
Lync 2010 provides IM, Real Presence, voice/video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network (PSTN) calling. Lync Server 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint Server and Office or cloud-based Microsoft 365 and simplify administration through integration with Active Directory. Lync 2010 can also reduce expenses by eliminating Voice-over-IP equipment and subscription fees, PBX systems, or conventional video conferencing solutions. Progent's Microsoft-certified unified communications experts can provide online and on-premises support services to help your company to manage and troubleshoot your existing Lync Server 2010 environment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also assist your organization to design and carry out an efficient Skype for Business upgrade or a migration to Microsoft Teams.
Progent's wireless professionals can help small companies design, select, pilot, configure and support secure building-to-building wireless bridging products that integrate transparently into your IT network while providing a level of security that matches or exceeds wireline interfaces. Progent provides experience in wireless network products from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can help you identify and install the wireless link technology that align best your company requirements.
Progent provides expertise for security analysis packages such as LANguard from GFI for running a variety of programmed network auditing scans to uncover potential security gaps. Progent has extensive experience with network analysis tools and can help you to make sense of audit reports and react effectively. Progent can show you how to build protection into your business processes, configure auditing tools, define and implement a protected system environment, and recommend procedures to optimize the security of your network. Progent's security engineers are available to assist you to set up a firewall, design secure remote access to email and data, and install virtual private network. Progent's certified security consultants can also validate the security of web software and can provide extensive security tests of company-wide security to determine your organization's compliance with recognized international security standards such as HIPAA, NIST, and ISO.
Cisco Nexus switches are designed to provide the throughput, scale, dependability, virtualization support, capacity, security and manageability needed to function as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch consultants are available to provide remote and on-premises consulting and troubleshooting expertise to help your IT staff to create an efficient network architecture, build test environments to validate your network design, deploy Nexus switches, define and enforce effective policies, run security and compliance tests, set up advanced monitoring, consolidate network resources by means of virtualization, troubleshoot switching and routing issues, optimize performance, plan for expected growth, and set up the powerful zero-downtime features incorporated into Cisco's Nexus switches. Progent can also assist your business to migrate efficiently from outdated Nexus switches or Cisco Catalyst switches to up-to-date Nexus switches.
Microsoft Lync 2013, renamed Skype for Business, enables businesses of all sizes to create a manageable and secure communications ecosystem that supports the modern BYOD computing model with IM, presence, web meetings with app sharing, and both IP and PSTN calling across a wide range of stationary PCs and mobile devices. Progent's certified Lync Server 2013 consultants and network integrators can help your company to assess the advantages of Lync 2013, create an on-premises, cloud-resident (with Lync Online) or mixed model appropriate for your current and future goals, deploy Lync Server 2013 in a way that expedites your return on investment, and deliver live webinar and on-premises training to your management staff and users. Progent offers in-depth expertise in key components of a Lync 2013 deployment including Microsoft Windows Server, SQL Server and Exchange, and Progent can assist you to integrate Lync Server 2013 with key Microsoft 365 applications such as Outlook clients and PowerPoint.
Remote continuous network monitoring, automated alarms, and periodic reports are vital to maintaining the proper operation of your IT system and avoiding preventable and costly downtime. Remote Monitoring and Management technology has progressed so far that businesses of any size can afford a degree of network stability that was once limited to large enterprises. Progent offers several Remote Monitoring and Management (RMM) solutions delivered as economical service packages designed to help your company to detect and fix a most IT network issues before they can impact your business.
Progent can assist your organization to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to Configuration Manager 2012 from an older device and application management platform or assist you to enhance your existing SCCM 2012 ecosystem to accommodate your changing business requirements. In addition, Progent can assist you to build an infrastructure that extracts the most value from SCCM 2012 by delivering advanced consulting support for related Microsoft platforms such as Active Directory Domain Services (ADDS), Microsoft SQL SSRS, and IIS.
Progent's Microsoft-certified Windows 11 experts can provide a variety of services for Windows 11 such as Microsoft 365 integration, mobile management, telecommuter access, data and identity security, streamlined provisioning, and Call Center support services.
Progent's data protection experts can assist you to design, deploy and manage a backupup/restore solution built around MSP360 Backup technology to protect your IT assets residing on any major public cloud. Progent can provide monitoring and remote management to protect against data loss resulting from user miscues, computer glitches, malicious insiders, and external attacks such as ransomware.
Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to plan and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 offers major enhancements in capacity, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and Linux support.
Progent's ProSight Email Guard uses the technology of leading information security vendors to deliver centralized management and comprehensive security for your inbound and outbound email. The hybrid architecture of ProSight Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's cloud filter serves as a first line of defense and blocks most threats from reaching your security perimeter. This reduces your exposure to external attacks and saves system bandwidth and storage. Email Guard's onsite security gateway appliance adds a deeper level of inspection for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The onsite gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall.
Technology Consulting Services Windows Server 2008 Security
Progent's CISSP-certified network security consultants can help organizations of any size with any facet of information system security. Progent can implement efficient cybersecurity solutions that guard a small business from advanced threats or Progent can plan, deploy, and manage a comprehensive security environment for hybrid networks that accommodate local, online, and mobile clients sharing IT resources spread across multiple physical datacenters and various clouds.
Progent's Wi-Fi site survey services help you to plan, implement and troubleshoot a Wi-Fi LAN adapted to your environment, providing you a WLAN that delivers the coverage, performance, density, QoS, security, and hand-off capability your company needs. Wi-Fi survey services from Progent include remote predictive modeling for planning a Wi-Fi network and onsite site survey services for confirming, optimizing, and debugging a functioning Wi-Fi LAN.
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, find and safeguard data related to your network infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be warned automatically about impending expirations of SSLs or warranties. By updating and managing your IT documentation, you can save up to half of time spent trying to find vital information about your network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you're planning improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require as soon as you need it.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that embodies more than 25 years of background assisting manufacturing, distribution and service companies to simplify supply chains and improve the efficiency of critical business processes in order to get products to market quickly and meet customer commitments dependably. Progent offers the skills of an ERP consultant with over 20 years of background working with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or onsite services that spans from as-needed advice to comprehensive solution planning and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, application development, CPQ, web site integration, troubleshooting, ETL, Excel and SQL integration, training, and DBA services.
Progent's ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth security for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP offers firewall protection, penetration alerts, endpoint management, and web filtering via cutting-edge technologies incorporated within one agent accessible from a unified control. Progent's security and virtualization consultants can assist you to design and configure a ProSight ESP deployment that meets your company's specific needs and that allows you prove compliance with government and industry data security regulations. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for urgent attention. Progent can also help your company to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack like ransomware.
Progent's Cisco Jabber consultants offer remote or onsite expertise to assist businesses of any size to design, implement, manage, update or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent can provide advanced support for the technologies that go into creating an end-to-end Jabber solution such as Cisco network appliances and management software, Microsoft 365 applications, Windows and Mac computers, iOS and Android smartphones, SIP trunking, WiFi systems, security and compliance, cloud computing, telepresence systems, PBX products, disaster recovery preparedness, and the many other pieces of a cohesive collaboration ecosystem.
Progent's Check Point consultants can help you choose and configure Check Point Firewall and VPN utilities and hardware based on Check Point Software's security platform to offer an affordable and efficient security defense for your information network. Progent can also show you how to integrate other Check Point technologies such as ZoneAlarm and Check Point UTM-1 firewalls with security solutions from other vendors and provide a central source for on-going network support, maintenance, training, and consulting services.
Progent's Duo service plans incorporate Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo enables single-tap identity verification on iOS, Android, and other personal devices.
ProSight Active Security Monitoring (ASM) utilizes next generation behavior-based analysis tools from SentinelOne to defend endpoints as well as physical and virtual servers against familiar as well as novel ransomware crypto-worms such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Progent offers the part-time or temporary assistance of a seasoned CIO to provide strategic direction to help your company pick and support IT technology appropriate for your present needs and that can be a solid foundation for your future growth. Progent's part-time Chief Information Officer services offer financial advantages to organizations who want to maximize the benefits from their IT investment but who are without the budget or hesitant to add one more executive-level manager to their full-time staff. Since Progent is vendor-agnostic, with a sizable staff of engineers certified to support all major OS platforms and networking technologies plus a broad selection and business software, Progent is in a unique position to provide unbiased advice along with advanced technical support for creating IT solutions that fit the special needs of your organization.
Progent's Microsoft-certified consultants can assist your business to prepare for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade efficiently to Configuration Manager 2012 from a legacy change management platform or assist you to enhance your current SCCM 2012 environment to accommodate your evolving business needs. Also, Progent can assist you to create an infrastructure that extracts the most value from SCCM by providing expertise with associated Microsoft technologies such as Active Directory Domain Services, SQL Server and SQL Server Reporting Services, and Internet Information Services.
Progent's certified Windows Server 2019 experts can assist your company to plan and carry out an efficient migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid model. Windows Server 2019 delivers significant enhancements in scale, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and container support.
Progent's Windows 11 consultants offer a range of services for Windows 11 including cloud integration, mobile device management, at-home workforce access, data and identity security, streamlined deployment, and Help Desk services.
Progent is among the most qualified network support companies for creating e-mail solutions based on Microsoft Exchange 2000. Progent specializes in helping small businesses get the full advantages of Microsoft Exchange 2000 for common scenarios including upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 support.
Progent's Microsoft certified support team can help you design and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that avoids network disruption, simplifies long-term service demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multiple server or multi-site upgrades, Progent has the background to finish your move quickly and economically. Progent's Exchange Server 2007 support, troubleshooting, and design services include assistance with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging solutions based on Microsoft Exchange 2007 Server.
Progent's Check Point firewall experts can show you how to plan, configure, and administer firewall environments built around Check Point Software NGFW firewalls and Check Point's subscription-based security services. Progent's consultants can also help you maintain legacy Check Point firewalls or migrate smoothly to Check Point's modern security gateways.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates over 25 years of experience helping manufacturing and service companies to simplify supply chains and improve the efficiency of critical business processes in order to bring products to market quickly and adhere to customer commitments consistently. Progent offers the expertise of an ERP specialist with more than 20 years of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or onsite consulting that can range from occasional guidance to solution design and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, customization, CPQ, web site integration, technical support, ETL, Excel and SQL integration, disaster recovery planning, and DBA services.
Progent's CISSP-premier cybersecurity consultants can help businesses of any size with any aspect of information system security. Progent can help implement cost-effective cybersecurity systems that protect a small office from advanced threats or Progent can plan, configure, and manage a comprehensive security environment for hybrid enterprise networks that accommodate local, remote, and mobile users accessing network resources distributed across multiple physical datacenters and various clouds.
Progent's IT outsourcing packages offer affordable computer support for small companies. Whether it involves planning system infrastructure, setting up an internal Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your system, or developing a web-based business solution, outsourcing your IT technical services can reduce costs and minimize risks, allowing IT support budgets to increase in a more linear and manageable fashion than is possible by assembling a large, knowledgeable internal network support organization. Progent's Outsourcing White Paper and datasheets tell you how Progent can enable you to create a protected and highly available system architecture for your vital business software powered by Windows including Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Dynamics GP/Great Plains accounting includes analytics and reporting capabilities that allow you to track all business processes, revenues and expenses, and market patterns with integrated drill-down, query, and reporting functions. Progent's Dynamics GP/Great Plains reporting support expertise can enable you to create reports that allow you to analyze your business more thoroughly, turning raw data into valuable business information. Progent is able to improve your reporting and business analysis by offering Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to offering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and application design with VBasic, XML and other development environments in order to offer custom line-of-business software development and eCommerce applications that work transparently with Microsoft Dynamics GP.
Microsoft SQL Server 2005 delivers indispensable, familiar tools to IT professionals as well as to network users, lessening the difficulty of designing, integrating, administering, and accessing enterprise information and analytical applications in environments ranging from handheld devices to corporate information networks. The sophistication and integration demands of Microsoft SQL Server 2005 call for a network consultant with real-world experience and wide knowledge in designing and building information-based, end-to-end business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft technology, ensures you success in designing, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Progent's certified SharePoint 2019 and SharePoint Online consultants offer economical remote and onsite expertise, software development, and troubleshooting services for organizations of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help customers design and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud resources into a seamless information management solution.
Progent's service experts in Mac and Windows technology can help you integrate Mac and Windows systems into cohesive environments with full sharing and collaboration functionality. Enabling productive cooperation among a mix of servers and workstations powered by Mac OS and Windows requires extensive knowledge of and experience with Mac and Microsoft products. Progent's background in Windows and Apple service makes it possible to provide world class support to businesses that rely on these technologies to maintain their competitive advantage. Progent's consultants can also assist you to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.
Progent's ProSight family of managed IT services are intended to offer businesses who have minimal in-house network support staffs with low-cost access to world-class management platforms and technical expertise. Advantages of Progent's ProSight catalog of managed IT services include predictable network maintenance costs, smart automation of common administrative tasks, continual absorption of new information technology, smooth transition from older technology to modern solutions, improved fit between computer technology with business goals, access to veteran IT experts, and allowing management to concentrate on business rather than ever-changing network technology.
Progent's Solaris platform support experts provide small and mid-size companies and software developers help with managing and supporting Solaris systems that run with Microsoft-powered technology. Progent offers your organization contact with Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience offers you a convenient single source to show you how to create and manage a secure and reliable mixed-platform network and communications solution that supports Sun Solaris and Microsoft interoperability by combining Microsoft Windows with popular variants of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Progent can help you with any stage of Microsoft Azure integration such as needs definition, prerequisites assessment, solution architecture, pilot testing, deployment, centralized administration, performance optimization, license management, disaster recovery preparedness, security policy enforcement, and regulatory compliance assessment. Progent can help your IT staff to set up and debug firewall appliances and VPN connections so your users can safely connect to Azure-based services, and Progent's Microsoft-certified consulting experts can assist you set up key Microsoft technologies to run in the cloud including Windows Server, Exchange Server, SQL and Skype for Business. Progent can also help you to create a hybrid cloud ecosystem that transparently integrates on-premises datacenters with Azure-based resources.
Progent's certified Microsoft Office and Microsoft 365 experts can help companies to integrate Microsoft Office desktop and Microsoft 365 applications such as Excel, Word, PowerPoint, Outlook, Access, Visio and Publisher into a seamless solution that offers quick return on investment and promotes improved business outcomes. Progent can assist you to integrate Microsoft Office or Microsoft 365 applications with each other and with other core Microsoft technologies including SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server deployed on-premises or in the cloud. Progent's consultants can also assist you to resolve compatibility problems with different releases of Microsoft Office desktop and can provide live online instruction to individual users or groups.
Progent's Cisco-authorized network professionals can help you create an economical, high availability Internet configuration architecture that can achieve 24x7 Internet connectivity via a wide range of fault tolerant Internet network technologies including high availability BGP, automatic fail-over, and multiple Internet Service Providers. Progent offers CCIE consultants to show you how to apply the latest techniques for fault tolerant Internet connectivity to build an affordable, fully redundant Internet network with automatic failover and other features to deliver fault tolerant Internet access.
Microsoft Lync Server 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional PSTN telephony. Microsoft Lync Server 2010 can extend the capability of Exchange, SharePoint Server and Office or cloud-based Microsoft 365 and streamlines administration through integration with Windows AD. Lync can also cut capital and operational costs by eliminating Voice-over-IP hardware and subscription fees, PBX gear, or legacy video conferencing solutions. Progent's certified IM and Presence experts can provide online and on-premises support to assist you to maintain and troubleshoot your current Lync 2010 deployment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is the new version of the product family. Progent can also assist your organization to plan and carry out an efficient Skype for Business upgrade.
Progent's IT outsourcing services offer economical computer consulting for small companies. Whether it involves planning system architecture, setting up an in-house Help Desk or outsourcing a one, deploying an updated email platform, monitoring your network, or developing a web-based eCommerce solution, outsourcing your network engineering services can contain costs and eliminate uncertainties, permitting network service budgets to grow in a more moderate and controlled fashion than is possible by assembling a bulky, knowledgeable internal network support staff. Progent's Outsourcing White Paper and datasheets tell you how Progent can help you create a secure and robust network foundation for your critical applications powered by Microsoft Windows such as Office XP, Office 2003, and Office 2000.
Progent's Microsoft and Cisco certified network engineers can provide advanced help with a wide array of products and technologies and can provide that expertise by phone anywhere in the U.S. or in person in major cities across the United States and anywhere in . Progent offers online support for networks powered by Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that incorporate a mix of Microsoft and UNIX-based platforms. Progent also can provide access to the help of Cisco CCIE infrastructure engineers for complex connectivity problems, plus the support of CISA and CISSP-qualified security engineers to assist with complex security design and troubleshooting. Progent has delivered remote network support to businesses in all 50 states in the United States.
Progent provides network services for mid-size businesses who have 100 to 250 system clients. The mid-size company or office has traditionally been an underserved segment of the market for network consulting expertise. The cost structures and service access models of major third-party support organizations make them excessively expensive for the ordinary small business or small medium business (SMB), which usually relies on a minimal IT budget with which to maintain an information system whose advanced technology and capability are frequently similar to the networks of far bigger companies. Progent's support delivery model, which takes great advantage of online service, virtual office technology and 24x7 server monitoring, significantly reduces the network support costs of an SMB while providing the small company with big-company service from professional, IT experts knowledgeable in a wide range of small business network solutions. If your medium size company or small business is searching for the quality of network support appropriate for a mid-size organization without paying enterprise costs, contact Progent.
Progent's ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map, monitor, enhance and troubleshoot their networking appliances such as switches, firewalls, and load balancers as well as servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept current, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when potential issues are detected. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can cut hours off common chores such as network mapping, reconfiguring your network, finding appliances that need critical software patches, or isolating performance bottlenecks.
Progent's Standard Help Desk Services provide a comprehensive solution that manages all aspects of remote desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and management reports. Help Desk services are provided at a significant discount from Progent's normal Level 1 desktop support rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to handle challenging issues.
Progent provides network support for mid-size companies with 100 to 250 system clients. The medium size company or office has typically been an overlooked part of the market for network consulting services. The cost structures and service access practices of major third-party service organizations make them excessively costly for the ordinary small company or small medium business (SMB), which usually has a modest information technology budget with which to support an IT system whose advanced technology and sophistication are frequently comparable to the information systems of much bigger companies. Progent's service delivery model, which takes great advantage of online support, virtual network infrastructure and proactive server monitoring, significantly lowers the network support costs of a small-medium business while providing the mid-size organization with big-company support from certified, world-class consultants knowledgeable in a broad array of midsized business technologies. If your mid-sized organization or small business is searching for the quality of network help needed for a mid-size office without paying big-company prices, you need Progent.