For desktop and application virtualization, Progent can provide the support of a Citrix-certified XenDesktop consultant who can assist your company to design a XenDesktop environment that improves the strategic impact of your IT network; configure XenDesktop software with your servers, user devices, and peripherals; upgrade your older virtual desktop software to current versions of XenDesktop; and deliver advanced online technical support. Progent can also instruct your network managers to follow best practices to maintain XenDesktop efficiently.
Progent is seeking to find fulltime, solutions-oriented Microsoft accredited consultants with Microsoft Certified Systems Engineer certification; Cisco certified network consultants who have Cisco CCNP or CCIE certification; security professionals who have CISSP or CISM or equivalent security certification; and advanced network architecture experts with a background in mobile access, wireless networking, service continuity, business continuity, information preservation, and VMware. Progent also is hiring employees to join Progent's team of helpdesk service technicians and remote troubleshooting professionals. In addition, We are hiring talented managers who can perform effectively in our high-growth, virtual office environment.
Progent's Microsoft-Premier SQL engineers can provide an array of services to assist small businesses to plan, deploy, manage, and troubleshoot SQL Server 2008 systems in order to gain the maximum business advantage from Microsoft's advanced RDBM platform. In addition, Progent offers assistance with network architecture, enterprise-wide security, and custom software programming to optimize the business value of your SQL Server 2008 network.
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or mid-size business deploy and maintain Cisco's security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to manage and provide the flexibility to expand with your changing business requirements. Progent's Cisco-Certified network experts support Cisco's complete line of hardware and software targeted at eliminating data theft, virus and worm assaults, DDoS attacks, and other threats to your network. Progent can help you deploy Cisco products to achieve safe access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized client access control foundation for user authentication, permissions, and tracking from a graphical Web interface.
Progent's Microsoft-certified Windows Server 2019 consultants can help your company to plan and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid model. Windows Server 2019 delivers major improvements in capacity, speed, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, resilience, and Linux support.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior analysis technology from SentinelOne to defend endpoints as well as physical and virtual servers against new malware assaults like ransomware and email phishing, which easily evade traditional signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a unified platform to address the entire threat lifecycle including blocking, identification, mitigation, cleanup, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks.
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of network monitoring and management tools and is designed to offer a unified solution for deploying and administering virtualized datacenters across hybrid environments that can include private clouds and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consultants can assist organizations of all sizes with all facets of building, deploying, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization architecture, show you how to upgrade efficiently from legacy releases of Virtual Machine Manager, design processes for building and deploying virtual machines and VM hosts, implement fault-tolerant compute and storage clusters, integrate your private cloud infrastructure with public cloud services, configure virtual switches and load balancers, write and refine PowerShell scripts, and assist you to assess the potential business benefits of new capabilities such as Storage Replica and Host Guardian Service. Progent's certified virtualization experts can provide world-class Hyper-V consulting and VMware vSphere expertise.
Progent can provide expert remote consulting services to help organizations integrate their IT infrastructure with leading public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can help you to design and administer hybrid ecosystems that can include Windows and Linux operating systems and apps in both cloud-based solutions or in hybrid architectures that utilize on-premises IT assets along with public clouds. To help you to integrate public clouds with networks, Progent offers a range of public cloud migration services such as Azure enterprise hybrid cloud design and deployment services, Amazon Web Services cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than two decades of background delivering advanced consulting support remotely, and Progent can help you complete your cloud migration projects quickly and affordably.
The cluster feature set incorporated into the high-end versions of Windows Server 2008 is radically re-engineered to streamline the installation, setup, and management of clusters that provide greater levels of system availability, security, performance, and flexibility. New or enhanced features include automated cluster verification, revamped configuration and deployment, unified cluster administration, redesigned cluster architecture for increased uptime, hardened protection and quorum models, fewer failure points, greater storage and memory capacity, and improvements for geographically dispersed clusters. Progent's Microsoft-certified consultants can help your company evaluate the business benefits of Windows clustering, plan and implement an installation, train your IT personnel to administer your failover clusters, provide continuing consulting and support services, and produce and validate a workplace recovery plan.
Progent's Microsoft-certified consultants offer small and medium sized businesses IT consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, teams and information. SharePoint Portal Server provides a central location for your employees or clients to access, manage, share and manipulate useful information, documents, and applications and to communicate with other people. It allows faster and more intelligent decisions, more effective access across teams and more economical business practices. The main objective of SharePoint Server is to gather together, in a relevant way, all of the many sources of information available within and outside an organization. Windows SharePoint Services connect employees, clients, teams and major tasks with the information they've developed in a manner that makes data convenient to locate, download and apply.
Progent's Check Point firewall consultants can show you how to plan, integrate, and manage firewall solutions built around Check Point Next Generation security gateways and Check Point's cloud-based security services. Progent's consultants can also help you support older Check Point firewalls or upgrade smoothly to Check Point's next-generation security gateways.
Progent's Microsoft certified consultants can help you define and implement a smooth in-place Exchange Server 2007 upgrade strategy that avoids network disruption, reduces ongoing service requirements, and makes your Exchange Server 2007 easy to administer. For complicated multi-server or multi-site migrations, Progent has the background to complete your move rapidly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and design services include expertise with the configuration of third-party enhancements of Microsoft Exchange 2007 Server and the design of unified messaging implementations powered by Exchange 2007 Server.
Remote 24x7 monitoring, proactive alerts, and actionable analytical reporting are vital to maintaining the health of your network and avoiding preventable and expensive disruptions. Remote Monitoring and Management (RMM) solutions have progressed to the point that businesses of any size can afford a degree of protection that was once reserved for large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) solutions available as low-cost service packages created to help your company to detect and fix a most IT network problems before they get big enough to hurt productivity.
Progent's Microsoft-certified Windows Server 2019 experts can help your company to plan and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers significant improvements in capacity, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.
Cisco's security and remote connectivity technology for small to mid-size companies represent a full range of manageable protection hardware and software to help you protect your wired and wireless information system. Cisco's VPN line includes routers, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's professional consulting staff includes experienced specialists with Cisco Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can assist your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security technologies that fit best with your business objectives.
Progent's UNIX family consulting services offer small companies and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of expertise provides you with a convenient single source to help you build and manage a protected and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SuSE, Debian-GNU and Mandrake.
Windows Server 2008 Active Directory IT Consultants
Microsoft WSUS allows information technology administrators to install and track the latest Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Software Update Services, network support personnel can completely and effortlessly manage the distribution of updates that are published via Microsoft Update to servers and desktops in an organization. Progent can assist you with technical details of the initial configuration of Microsoft Windows Server Update Services such as planning the Microsoft Windows Server Update Services deployment, configuring user's workstations, establishing the Group Policy parameters, and making sure your Microsoft WSUS Group Policy Object is linked to an Active Directory container appropriate for your network environment.
Progent's data center support services are intended for companies with hardware located at Internet Data Centers or data center colo hosting sites and requiring on-demand in-person service at the colocation facility plus remote support from Microsoft and Cisco Certified experts. Progent provides a full range of Internet Data Centers and IDC and colo support services such as system topology evaluation, Windows and UNIX server integration and support, troubleshooting for server and communications networking, development and deployment of zero-downtime configurations, architecting and deploying layered security structures, firewall integration and troubleshooting, configuring load balancing environments, and planning high-availability server and storage cluster systems.
The QTS (formerly Herakles) Colocation Center is situated in the earthquake-neutral Natomas area of Sacramento, CA. If your company is now utilizing the QTS Sacramento data center as a colocation site or if your company is planning on moving your primary or disaster recovery system to Herakles/QTS, Progent can provide a variety of budget-friendly consulting services such as data center relocation, system deployment and upgrades, network improvements, comprehensive project management, virtual server configuration, offsite monitoring, automated system administration, software development, disaster recovery solutions, data security evaluation, and the use of the Progent Test Lab.
Progent can provide the expertise of certified consultants as well as experienced software programmers, DBAs, project managers, Cisco-certified network engineers, disaster recovery specialists, and certified data security professionals to help you to evaluate the potential benefits of SQL Server 2012 for your organization, set up test systems at your site or at Progent's test lab, design and execute out a smooth migration to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS platforms, and define an efficient and secure IT infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.
Progent can assist your organization in any phase of your migration to Microsoft Exchange 2019 including configuring Windows Server 2019 as a host for Exchange; designing HA architecture for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; designing and implementing Hyper-V virtualization; setting up hardware load balancing; configuring DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365 and configuring Outlook.
Progent is a pioneer in economically delivering world-class IT help to small businesses. Progent's achievement in addressing the network support needs of the historically underserviced small company sector is the combined outcome of key technical and process innovations that have eliminated a great deal of the conventional expenses out of managing network service, added unprecedented professional expertise into the IT service mechanism, and dramatically accelerated the solution process.
Progent's consultants offer Apple macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server help, security services, and one-on-one training. Progent can help businesses to migrate to macOS from Mac OS X or other earlier editions of Apple OS X and Progent can offer expertise with Apple macOS and Mac OS X applications. Progent can also assist your business with Apple iPhone integration and Apple iPad synchronization, or migrating to iCloud services. For business networks based solely on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of planning, integrating and supporting a network infrastructure that is available, secure, efficient and aligned with your organization's objectives.
Progent's Shared Call Center service makes it possible for your IT organization to split the load for Help Desk support seamlessly between your IT team and Progent's nationwide pool of certified technical support engineers and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution built around ConnectWise Manage, the leading shared professional services automation (PSA) platform for managing service requests, ticketing, ownership, progress tracking, and reporting.
Progent can assist you in all phases of your upgrade to Exchange Server 2016 such as planning high availability infrastructure for an on-premises, cloud-based or hybrid deployment; CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; determining storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring HLB for fault-tolerant CAS services; planning, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
Progent's Cisco-Meraki Wi-Fi access point experts can help you to design, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a large campus or a nationwide enterprise. Progent can also help clients to integrate other Cisco appliances for centralized management.
Progent's Standard Help Desk Services provide a comprehensive service desk solution that manages all facets of online Level 1 desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and reporting. Help Desk services are offered at a significant discount off Progent's regular Level 1 desktop service rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to resolve complex issues.
Progent is seeking to hire staff-level, solutions-oriented Microsoft accredited consultants with Microsoft Certified Systems Engineer credentials; Cisco accredited network engineers who have Cisco CCDP or CCIE credentials; security consultants who have CISSP or CISM or equivalent security credentials; and high-end network design consultants with a background in mobile solutions, wireless connectivity, high availability, disaster recovery, information protection, and VMware. Progent also is looking for professionals to join our staff of desktop service technicians and off-site support experts. Also, We are looking for talented administrators able to perform effectively in our high-growth, virtual office environment.
Progent's Duo services utilize Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication. Duo supports single-tap identity confirmation with iOS, Google Android, and other personal devices.
Microsoft Windows Server 2008 Active Directory Setup and Support
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's ProSight Virtual Hosting service combines proven virtual server architecture, a world-class data center, and the support expertise of Progent's Microsoft-certified consulting team to provide small businesses with a complete information technology outsourcing solution that improves network dependability and security, eliminates management hassle, and lowers expenses. With Progent's Private Cloud Hosting, a small or midsize business can have each of its operating system platforms and key business application servers hosted in a secure and reliable data center on a high-performance, high-availability virtual server configured and supported by Progent's network support experts.
Progent offers businesses of any size enterprise-class network remote or on-premises consulting for networks powered by Microsoft Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier IT consulting experts also can provide security consulting for companies ranging from the small office to the global enterprise.
Progent's certified SQL Server 2017 experts can assist you to plan and carry out an efficient upgrade from your existing SQL Server databases and applications to SQL Server 2017.
Progent's Microsoft-certified ISA Server consulting experts have extensive experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for IT networks with multiple sites, mobile workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts are available to help your small business in designing and implementing a configuration of ISA Server 2000 or ISA 2004 Server that supports your information security requirements without adversely restricting your network productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date editions of Internet Security and Acceleration Server.
Colocation sites allow companies to share world-class facilities for housing network hardware that supports vital applications. Progent's Microsoft and Cisco premier IT experts can assist your company with all aspects of your colocation program such as choosing and migrating to a colocation facility, creating system architecture, specifying hardware, on-premises and remote maintenance, establishing remote network administration, and education your support staff.
Progent can deliver comprehensive online consulting for all major technical areas associated with small business IT networks and allows you to outsource a variety of vital, on-demand services such as a temporary CIO to offer advanced planning and budgeting skills, a Call Center for help desk services, 24x7 remote monitoring, spam and email-borne virus protection as an outside-the-firewall service, project management help for critical initiatives such as site relocations orOS migrations, Cisco-certified experts for designing high-performance and reliable infrastructure, certified security specialists to verify data safety and regulatory compliance, disaster recovery experts to design and document business continuity strategies, and software developers to create, customize, or repair business application programs.
Progent can provide cost-effective remote assistance to help you to design, deploy, and fix any aspect of your iPhone and Windows integration solution and is available for short-term jobs to help you through specific technical roadblocks or major engagements to help you finish large-scale initiatives on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid environments and can help you create or maintain a resilient, protected and efficient infrastructure that aligns with your computing model. Progent also offers online or onsite training to help manage and use your iOS devices in a secure, collaborative environment that maximizes the business value of your IT network.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for testing line-of-business applications, creating cost-effective system upgrade methodologies, evaluating and tuning performance, planning or verifying disaster recovery solutions, resolving compatibility problems, and establishing training environments for new technologies. For Progent clients who lack adequate internal resources to configure proper pilot systems, the lab reduces capital outlay and technical risk and helps keep vital network projects on schedule.
MS Office Communications Server provides Instant Messaging and presence as part of an extensible, world-class package offering enhanced security, seamless integration with additional Microsoft software, an extendable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can realize lower costs and elevated business efficiencies, enhanced worker productivity, and better IP protection with this simple-to-administer, highly available solution. Effective deployments of Microsoft Office Communications Server call for careful planning and consideration prior to roll out. Progent's Microsoft-certified professionals can deliver the expertise needed to realize all the benefits of Office Communications Server throughout your entire organization.
Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo enables one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices.
Progent can provide one-on-one education designed for people who wish to broaden their understanding of the Apple macOS and OS X platform, Mac hardware, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual webinar training for Mac applications.
Remote management cards give network administrators full control of a server without the need for an on-site presence. Through remote server management cards, all console screen information plus keyboard and mouse functionality are exported to a remote session to a support professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can help you to design, implement, and manage a fault-tolerant business network that incorporates remote server management cards and Progent can use these remote management cards to provide low-cost off-site technical support. Progent is familiar with a variety of remote management cards including Aten remote server management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon remote server management cards.
Ubiquiti's UniFi line of Wi-Fi network devices includes a wide selection of Wave 2 Wi-Fi APs, security gateways, and switches. UniFi appliances installed across multiple sites with thousands of access points can be remotely configured and administered using free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, tuning, troubleshooting, monitoring, and analytics. Progent can provide the expertise of seasoned wireless consultants who can help your organization to determine the value of Ubiquiti's UniFi technology for your business and assist you to plan, deploy, administer, and maintain your UniFi solution.
Progent provides nationwide online phone support and troubleshooting services for companies that run UNIX, Linux, or Sun Solaris environments or whose IT systems feature a mix of UNIX/Linux and Microsoft Windows products. Online network consulting offers maximum leverage for your information technology budget by protecting user productivity and shortening the hours billed for network analysis and repair. Advanced remote access technology and skilled service specialists and consultants combine to enable Progent to solve most network issues without wasting time and money by going to your location. In the vast majority of situations your IT issues can be remediated by telephone or through a combination of phone support and online network analysis. Progent can make available Cisco certified CCIE network engineers and CISA premier security professionals to help you with the most difficult network problems.
Microsoft allows you to create transparent hybrid ecosystems that integrate Microsoft 365 and local Exchange systems. This permits you to have specific mailboxes located at your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can assist you with any facet of planning, integrating and troubleshooting your hybrid Exchange network. Progent's Exchange consultants can provide as-needed support to help you resolve stubborn technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange initiative is completed on time and within budget.