Additional Topics of Interest
OS X Administration
Progent offers nationwide remote technical support and consulting services for businesses that operate macOS and OS X environments or whose IT systems feature a mix of Mac and Microsoft Windows technology. Progent's consultants can provide macOS and OS X clients a variety of services including desktop support, migration to the most recent edition of macOS from other earlier editions of macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also help your business with iPhone and Apple iPad integration and management, or migrating to iCloud. Online network consulting offers maximum leverage for your IT budget by preserving client efficiency and shortening the time charged for computer analysis and repair. Advanced remote support technology and experienced technicians and consultants combine to enable Progent to handle the majority of network issues without wasting time and expense by going to your location. In the vast majority of cases your network problems can be dealt with by telephone or via a mix of phone support and remote connectivity. Progent can put you in touch with Cisco CCIE network experts and CISSP and ISSAP premier security professionals to assist with the most challenging system problems.
Microsoft Lync 2013 Online Support
Lync Server 2013, renamed Skype for Business, enables businesses of any size to create a manageable and protected communications ecosystem that supports the modern BYOD computing style with instant messaging, real-time presence, audio/video and web conferencing with application sharing and whiteboard, as well as IP and PSTN telephony enabled for a broad assortment of stationary PCs and mobile devices. Progent's certified Lync 2013 consultants and network architects can assist you to assess the business benefits of Lync 2013, design an in-house, cloud-resident (via Microsoft Lync Online) or hybrid model suitable for your present and long-term plans, implement Lync Server 2013 so as to speed up your ROI, and provide custom webinar and on-premises training to your management team and users. Progent has in-depth expertise in critical components of a Lync 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to integrate Lync 2013 with popular Office and Office 365 applications including Outlook and PowerPoint.
Network Engineer for Wireless LAN Site Survey
Progentís Wireless Site Survey assists you to design and install a Wi-Fi WLAN optimized for your environment, providing your business a wireless solution that has the reception, performance, capacity, QoS, data protection, and roaming ability your company requires. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more comprehensive on-premises service.
SQL Server Reporting Services Integration Services
Progentís expert software programmers, relational database architects, and project managers can assist enterprise clients to complete development programs for Windows, Linux, or Web applications. Progent's co-sourcing services include access to veteran project managers for advanced planning and project co-ordination or Progent can help customers fill in expertise gaps by providing database designers and programmers experienced in developing line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can assist clients to integrate SharePoint with other applications such as SQL Server and Office Excel to create data-driven intranets and web portals. Progent also can provide experience with web development technologies and can assist businesses to build, enhance, repair, or migrate web-based applications to utilize the latest advances in web technology.
IT Development Project Engineer
For advanced project management support, Progent offers access to veteran information technology experts with years of experience in technology management, program development, and process design for organizations from Big 4 companies to dot-com startups to government agencies. These high-level IT managers offer project management skills to help enterprise clients adhere to best practices to ensure that major projects are completed on schedule and on budget.
Engineer for Excel Power Pivot
Progent's certified Office Excel and Office 365 Excel application consultants can provide a broad variety of online services to help your organization to design, develop, pilot test, install, administer, and troubleshoot business applications powered by any version of Excel, including Office Excel desktop and Office 365 Excel. Progent can assist your business to move your current Excel solutions to the newest releases of Excel, support Excel on Apple iOS-based iPhones and iPads and Android phones and tablets, and identify and fix compatibility problems between different releases of Excel. Progent offers on-demand support to clients looking for a quick fix to a specific issue related to Office Excel and Progent can also provide comprehensive project management support for migrating or creating line-of-business application software built on Excel. Progent's affordable webinar training classes for Office Excel can be custom tailored to meet the needs of individuals or groups.
IT Outsourcing Specialists
Progent can provide comprehensive remote support for all major technical areas associated with todayís small business IT systems and allows you to outsource a variety of strategic, as-needed support services including a part-time CIO to provide senior-level planning and negotiating skills, a Technical Response Center for help desk services, proactive server monitoring, spam/virus filtering as a managed service, project management for major initiatives like site relocations orOS migrations, connectivity experts for designing high-performance and robust infrastructure, certified security specialists to verify data protection and compliance, disaster recovery specialists to design and document business continuity plans, and software programmers to write, enhance, or repair mission-critical application programs.
System Center 2016 Endpoint Protection Remote Consulting
Microsoft System Center 2016 delivers major improvements for managing hybrid cloud environments by offering advanced integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous environments that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support including closer integration with Microsoft Intune for iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff offers world-class remote and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help you to design and configure a new deployment of Microsoft System Center 2016, expand or tune an existing one, upgrade efficiently from a previous version of System Center, or troubleshoot your System Center solution.
WLAN controller IT Consulting
Progent can help you to deploy Cisco Wi-Fi controllers to manage and monitor wireless LANs of any size. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi environment or implement an efficient upgrade to Cisco's modern Wi-Fi controller technology. Progent offers support for hardware-based and software-only wireless controllers and can help you to determine which version makes sense for your Wi-Fi solution. For 802.11ac Wave 2 wireless controllers, Progent offers Cisco 3504 wireless controller consulting, Cisco 5520 wireless controller expertise, and Cisco 8540 wireless controller expertise.
Microsoft Certified Expert Consultant for Database Application Development
Progent's Microsoft-certified database application consultants can provide small and midsize businesses remote support for leading database products such as MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Services offered by Progent include software installation and integration, application design and coding, administration services, synchronization strategies, capacity planning, performance optimization, migration, security and compliance, backup and recovery options, problem solving, and webinar training.
Meraki MR66 Access Point Remote Troubleshooting
Progent's Cisco Meraki wireless AP experts offer online and on-premises support to assist organizations of all sizes to design, deploy, maintain, expand or repair Wi-Fi networks that include Cisco Meraki APs. Progent can help you to set up and support Meraki-based wireless networks for environments that can range from a teleworker's home or a branch office to a campus or a multi-site enterprise. Progent can also help you to configure additional Cisco products including Catalyst and Nexus switches, ASR routers and firewalls to build a seamless network infrastructure that provides the same connectivity, responsiveness, security compliance, ease of management and availability for wired and wireless users regardless of their mobility or device.
Microsoft Windows 8.1 Migration Technical Consultant
Progent's Microsoft-certified experts can deliver a range of technical services to help organizations of any size to deploy, manage, and support environments that incorporate workstations, laptops, tablets, or Windows phones powered by Windows 8.1. For larger organizations, Progent's senior project management consultants can help create test labs to evaluate Windows 8.1 and develop and execute Windows 8.1 deployment plans based on proven methodologies.
Technology Consulting Services for SCVMM 2016 and Nano Server
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network management tools and is designed to provide a unified mechanism for deploying and managing virtualized fabric and services across hybrid environments that can include private clouds and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can assist businesses of any size with all facets of designing, deploying, and managing a SCVMM 2016 solution. Progent can assess your virtualization architecture, show you how to migrate smoothly from older releases of VMM, develop processes for creating and installing virtual machines and hosts, implement fault-tolerant scale-out clusters, connect your datacenter resources with public clouds, configure virtual switches and load balancers, develop and debug PowerShell scripts, and help you evaluate the potential advantages of the latest technologies like Storage Replica and Shielded VMs. Progent's certified virtualization professionals can provide advanced Hyper-V consulting and VMware ESXi support.
Security Management Professionals
Progent can provide the services of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee describes the core capabilities and international standards of performance that IT security managers are expected to learn. It gives business management the confidence that consultants who have qualified for their CISM certification have the experience and capability to provide efficient security administration and consulting consulting.