Additional Topics of Interest
IT Consultants for Co-managed Help Desk
Progent's Network Contact Center Outsourcing Support Services for PC desktop technical support are designed especially for small organizations who need immediate access to a Help Desk Service Center with expert phone support and full escalation options but who must operate within a modest IT budget. Key features of Progent's Help Desk Outsourcing Services include: Help Desk Phone Support, Optional Remote Access Support, Initial System Evaluation, Problem Prioritization, Virtual Help Desk Support, Per Minute Billing, and Help Desk Software Selection and Deployment.
MCSE Expert Certified Dynamics GP Upgrade Planning Consultant Services
Progent has supported Dynamics GP and Great Plains software for almost two decades and Progent has delivered integration, customization, training, and debugging since the platform's debut. Progent can provide advanced support for updating legacy Dynamics GP deployments. Progent can help your business to plan, test, and implement a cost-effective upgrade from a an outdated version to the current version of Microsoft Dynamics GP.
Exchange 2000 Upgrade Upgrade Consultants
Years of background with Microsoft's email technology has made Progent one of the most qualified computer consulting companies in California for integrating messaging systems powered by Microsoft Exchange Server 2000. Progent is expert in helping small businesses derive all the advantages of Exchange Server under typical situations including updating from Microsoft Exchange 5.5 Server, migration from an ISP-provided or POP3 Email system, and outsourcing your Exchange Server management.
CCIE Certified prime infrastructure Support
Progent's certified Wi-Fi experts can help you to evaluate the benefits of adopting Cisco Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can assist you to support and debug your current wireless environment or help you plan and carry out a smooth migration from outdated Wi-Fi controllers to modern models.
Microsoft LCS Server Consulting Services
Microsoft Communications Server delivers IM and presence as part of a scalable, world-class solution featuring enhanced security, seamless compatibility with other Microsoft products, an expandable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server offers cost savings and elevated operational efficiencies, enhanced individual output, and stronger intellectual property protection. MS Communications Server 2007 has been superseded by Lync Server, which itself has been replaced by Skype for Business. Progent's Microsoft-certified unified communications experts offer online and onsite support and mediation help for your Office Communications Server 2007 deployment and can assist your organization to assess the advantages of migrating to Skype for Business. Progent can also assist you to plan and execute a smooth upgrade that will add significant strategic value to your IT system
IP Communications Consulting
Progent's Cisco-certified IP phone and video IP phone experts can assist you to integrate, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from legacy VoIP devices to the newest media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally known as CallManager, or with Unified Communications Manager Express (CME) to build a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified CM applications like Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's consultants can provide expertise with any facet of Cisco VoIP Phone integration including designing dial plans, setting up SIP gateways, deploying ISR routers with CUBE VoIP networking support, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony systems for high availability.
Virtual Office Job for Cisco Engineer
Progent is seeking to hire staff-level, results-driven Microsoft certified engineers with MCSE credentials; Cisco accredited network consultants with Cisco CCNP or CCIE certification; security consultants who have CISSP or CISM or equivalent security credentials; and advanced system design experts with a background in mobile solutions, wireless connectivity, high uptime, disaster recovery, information protection, and virtual servers. Progent also is looking for professionals to work on Progent's team of helpdesk support specialists and off-site support experts. In addition, Progent is seeking experienced managers able to operate effectively in Progent's high-growth, virtual office environment.
Meraki 802.11ac Access Point Upgrade Remote Consulting
Progent's Cisco Meraki Wi-Fi AP experts offer online and onsite support services to assist businesses of any size to design, deploy, maintain, upgrade or debug Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help you to configure and support Cisco's Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also help you to configure additional Cisco products including Catalyst and Nexus switches, routers and firewalls to create a seamless ecosystem that provides the same connectivity, performance, security, ease of management and availability for wired and Wi-Fi users regardless of their mobility or device.
Power BI Mobile Apps Development Company
Progent's Power BI experts can help you to plan, install, manage, enhance or troubleshoot your Power BI solution. Progent can also help you to organize your source data for Power BI visualizations. Progent can show you how to implement and administer an onsite, cloud, or hybrid network model for Power BI.
Consultant Hourly Rate System Consultants
Progent's pricing policy is to charge for online support and on-site help per minute. As a result, you pay just for delivered services. Progent does not impose a more expensive rate for off-hours or urgent support, and within California or in regions where Progent provides in-person service, Progent does not charge for travel except for urgent calls where on-site work is less than 4 hours. Also, Progent applies no minimum charge and asks no retainer for support services provided during normal working hours. Many service organizations demand substantial minimum payments or charge for every quarter hour or longer. Progent's small granularity does away with large bills for quick fixes so you will not be forced to allow less critical problems to stay unaddressed.
Specialists for Extended Call Desk
Progent's Microsoft and Cisco authorized Consultants offer several ways to help mid-size and large organizations create an efficient and successful internal Network Support Help Desk Call Center. Progent's help desk consulting services include ROI analysis, process study and enhancement, management reporting, training of internal staff, and documentation of procedures. Progent's Software Selection and Integration Support Services help businesses sift through the numerous top level Help Desk application programs on the market and determine which products might be excessively costly, miss key features, or align poorly with your company's business goals. Progent also provides short-term staffing for organizations who need to augment their in-house Help Desk staff for special tasks or to substitute for vacationing or incapacitated workers.
Chief Information Officer Outsourcing Engineers
Progent is structured to deliver comprehensive online support for all major technical areas associated with todayís small company IT networks and offers an array of strategic, as-needed services including a part-time CIO to provide senior-level planning and negotiating skills, a Technical Response Center for help desk services, 24x7 remote monitoring, spam/virus filtering as a managed service, best-practices project management help for major projects such as site moves oroperating system upgrades, Cisco-certified consultants for designing fast and robust infrastructure, certified security engineers to verify information protection and regulatory compliance, disaster recovery experts to help design business continuity strategies, and software programmers to write, customize, or repair mission-critical application programs.
Comprehensive Event Management Specialists
Remote continuous network monitoring, automated alerts, and actionable analytical reporting are crucial to maintaining the health of your IT system and avoiding preventable and costly disruptions. Remote Monitoring and Management (RMM) solutions have advanced so far that businesses of any size can afford a level of protection that was once limited to large enterprises. Progent offers several RMM solutions available as economical service packages created to assist you to detect and fix a most IT network issues before they get big enough to impact your business.