Progent can provide cost-effective remote support to help businesses to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including needs analysis, readiness evaluation, architectural design, testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security strategies.
Progent's Microsoft-certified experts have 20 years of experience providing e-mail and integrated telecommunications/email solutions for businesses. Progent provides economical Microsoft Exchange Server consulting services to strengthen email security and virus defense, achieve high availability email, and facilitate remote and wireless email access. Progent's Microsoft Exchange help and support services can aid you in designing and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT server or outdated Microsoft Exchange software such as Exchange 5.5 to Microsoft Exchange Server 2010.
Progent offers fast and affordable remote access to a certified Oracle database administration expert or an Oracle application programmer. Progent offers comprehensive database administration services for any version of Oracle including 10g and 11g and can also assist you to design, create, update, or troubleshoot Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also offers support for Data Guard and Streams replication technologies and ASM file/volume manager.
Progent is among the most qualified network consulting firms for designing email and messaging systems powered by Exchange 2000 Server. Progent specializes in helping small and mid-size companies receive all the benefits of Exchange 2000 for typical scenarios such as updating from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 Server support.
Progent's Microsoft-certified Windows 11 experts can provide a variety of services for Windows 11 including cloud integration, mobile device management, teleworker connectivity, data and identity security, automated provisioning, and Help Desk Call Center services.
E-Mail Guard from Postini offers constantly upgraded spam and virus blocking, data filtering, and protection from email-based directory harvesting and DSA attacks. Progent is a Postini aggregator and service specialist. If your company is too small to qualify for a standard Postini license, you can still get access to Postini's Perimeter Management services through Progent's E-Mail Guard spam filtering and anti-virus service program. Progent's expert e-mail protection professionals can help you create an email defense plan that incorporates anti-spam and anti-virus services and processes.
Progent's Microsoft-certified consultants can help you to assess the benefits of Windows Server 2012 R2 for your company, create pilot environments and rollout strategies, tune your network infrastructure for local, multi-location, cloud-based, and partial-cloud datacenters, educate your IT support team, develop an enterprise-wide security plan, automate network administration, help with application development, and generate and validate a DR/BC plan.
Progent's Shared Help Desk service makes it possible for your IT organization to share the load for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of veteran technical support technicians and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the leading shared professional services automation (PSA) tool for handling service requests, ticket lifecycle, ownership, status tracking, and metrics.
Progent's data protection experts can assist you to design, deploy and manage a backupup/restore solution based on MSP360 Backup software to protect your resources residing on any major public cloud. Progent can provide end-to-end monitoring and management to protect against data loss resulting from human mistakes, computer glitches, malicious insiders, and malware attacks such as ransomware.
Microsoft Dynamics GP 2015 R2 introduces a new architecture that improves cloud readiness, supports the most popular smart phones and tablets, permits single sign-on with Azure AD, and strengthens security. Microsoft Dynamics 2015 R2 also streamlines reporting, incorporates new Workflows, extends the Web Client, and adds more than 100 enhancements to various applications. Progent's Microsoft-certified and Cisco-certified consultants offer the broad knowledge and hands-on experience to address the many IT and business challenges associated with upgrading to Dynamics GP 2015 R2 and can help you to perform a smooth migration that will optimize the business value of your investment in this mission-critical product.
Progent can assist your business in all facets of your migration to Exchange 2016 including planning high availability architecture for an on-premises, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; specifying storage requirements for your VMs, mailbox databases and logs; setting up HLB for high-availability client access services; designing, building and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants offer a wide variety of online support services to assist your organization to design, program, pilot test, deploy, manage, and debug applications based on any version of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist you to upgrade your existing Excel solutions to the newest versions of Excel, integrate Excel with iOS-powered iPhones and iPads and Android smartphones and tablets, and fix compatibility issues between different releases of Office Excel. Progent offers on-demand support to clients looking for a fast fix to a stubborn issue related to Office Excel and Progent can also provide comprehensive project management services for migrating or creating line-of-business applications built on Office Excel. Progent's cost-effective online training classes for Excel can be custom tailored to meet the special requirements of individuals or groups.
Progent can provide the cost-effective support of remote Internet connectivity experts to assist your organization to evaluate or enhance your ISP services so your Internet connectivity solution matches your business requirements. Services provided by Progent include evaluation of your existing bandwidth utilization, carrier and plan analysis and selection, network provisioning, and overseeing a smooth switchover to a different ISP and/or service arrangement. Provisioning can include optimizing existing routers and switches and deploying additional ones, implementing firewalls, and upgrading fault-tolerant BGP architectures.
Les Kent has a 35-year track record of successful network integration, executive management, marketing, and operations. He has shown a knack for creating sophisticated IT solutions in his roles as as a system architect, software developer, project manager, deployment expert, and problem solver for small companies, new ventures, and major corporations.
Progent's short-term IT staffing services enable businesses to meet the need for IT support personnel without incurring the costs and delays that come with identifying and recruiting experienced technical help and without increasing your full-time head count.
Progent's Microsoft certified consultants can provide remote and onsite support services to assist you to manage, support, and repair PCs based on Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, data and identity protection, disaster recovery, remote connectivity, mobile device management, Wi-Fi configuration, and 24x7 network monitoring and alerts.
Consultant Services Windows Server 2008 DirectAccess
Progent's Microsoft-certified consultants can provide organizations of any size consulting, technical support, and application development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise solution that uses web-based technology for efficiently coordinating people, groups and information. SharePoint offers a common spot for your employees or clients to access, organize, share and manipulate useful data, documents, and applications and to interact with other people. Microsoft SharePoint enables quicker and more intelligent decisions, more efficient sharing across teams and more streamlined business processes. Windows SharePoint Services join employees, customers, workgroups and major tasks with the knowledge they've developed in a manner that makes data easy to find, retrieve and re-use. Progent's SharePoint experts can help your organization to manage your current SharePoint environment or migrate to the current release of SharePoint.
Progent's Microsoft-certified experts can provide a variety of technical services to assist organizations of any size to deploy, manage, and support IT systems that include desktops, laptops, tablets, or smartphones powered by Windows 8.1. For larger organizations, Progent's senior project management consultants can help create test labs to evaluate Windows 8.1 and plan and manage Windows 8.1 migration plans based on proven methodologies.
Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size businesses to get an unbiased assessment of the health of their information system. Powered by some of the top remote monitoring and management platforms in the industry, and overseen by Progent's certified team of information technology experts, ProSight Network Audits show you how well the deployment of your core infrastructure devices conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate benefits such as a cleaner and more secure AD implementation. Both versions also offer the long-term advantages of cutting-edge remote network monitoring and management technology. These advantages can include lower-cost network management, improved compliance with data security regulations, more efficient utilization of network resources, faster problem resolution, more dependable backup and recovery, and increased uptime.
Cisco's Firepower NGFWs Firewalls provide a significant performance improvement over Cisco's popular ASA 5500-X security appliances and include unified management and automation of modern cybersecurity capabilities such as application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help your organization to plan and execute an efficient migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's subscription-based security services to build and centrally manage IT ecosystems that include branch offices, data centers, private clouds and public clouds.
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E AP experts can provide economical online and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
Progent's CCIE-certified network infrastructure consultants can assist you to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, manage, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
The Progent Test and Training Lab located at the QTS Internet Data Center can be used for piloting line-of-business applications, creating efficient migration procedures, evaluating and optimizing performance, designing or validating disaster recovery solutions, resolving compatibility issues, and establishing training environments for the latest technologies. For Progent customers who lack sufficient in-house resources to assemble proper test environments, Progent's Test and Training Lab cuts capital costs and engineering risk and helps keep critical IT initiatives on schedule.
Progent can provide remote and on premises expertise to assist your organization with any aspect of business intelligence (BI) reporting ranging from troubleshooting or modernizing reports to planning and deploying an advanced business intelligence solution. Progent's management reporting experts can assist you to maintain your current BI system, help you to migrate databases and applications from a discontinued reporting product to a current solution, and provide as-needed remote mentoring to meet your specific requirements. Progent's business reporting and analytics consultants offer experience in all popular business intelligence reporting and visualization platforms including Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI add-ins such as Power Pivot and Power View, and Report Designer.
Progent's Duo managed services utilize Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication. Duo enables single-tap identity verification on iOS, Android, and other personal devices.
Microsoft Windows Server Update Services enables information technology managers to deploy and monitor the latest Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, IT personnel can completely and effortlessly manage the distribution of updates that are released via Microsoft Update to servers and workstations in an organization. Progent can help you with technical details of the initial configuration of Microsoft Software Update Services such as designing the Microsoft Windows Server Update Services deployment, configuring client's workstations, establishing the Group Policy settings, and making sure your Microsoft SUS Group Policy Object is linked to an Active Directory container appropriate for your network environment.
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist your organization to plan and deploy a DR system based on Microsoft's cloud-tested Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class storage clusters using industry-standard equipment, VM Load Balancing for improving the speed and resilience of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, economical creation of a stretch cluster quorum witness.
Progent can help you to utilize Cisco's infrastructure technology to create a solid basis for your onsite, private cloud, or hybrid data center and improve operations in vital areas including resource consolidation, security and compliance, manageability, uptime, and disaster recovery.
Progent's Microsoft-certified Forefront TMG and Internet Security and Acceleration Server 2006 experts can assist you to design, deploy, and manage an implementation of Forefront Threat Management Server 2010 or ISA Server 2006 on your information system that provides the firewall protection, speed and ease-of-use that your business requires.
Progent's Private Cloud Hosting service provides complete hosting of a small or mid-size company's production servers in an environment that delivers the highest level of dependability and scalability and is in addition simple to move to another host. Progent's Private Cloud Hosting options are based on proven virtualization techniques that allow small businesses with multi- platform IT systems to economize dramatically on the costs of capital investments, system support, and network management while benefiting from world-class reliability and an unprecedented degree of vendor flexibility.
Progent's Cisco-certified Catalyst 802.11ax Access Point experts offer affordable remote and onsite support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless APs.
The clustering feature set built into the high-end editions of Microsoft Windows Server 2008 has been radically redesigned to simplify the deployment, configuration, and management of server clusters that provide greater levels of network availability, security, performance, and versatility. New or improved features include automated cluster verification, revamped setup and deployment, improved cluster management, new cluster architecture for increased availability, better protection and quorum structure, minimization of failure points, greater storage and RAM capacity, and improvements for multi-site clusters. Progent's consultants can help your company assess the business benefits of failover clusters, design and implement a deployment, train your network support staff to manage your cluster environment, provide continuing consulting and technical help services, and create and validate a business continuity procedure.
Progent's Microsoft certified support team can show you how to define and deploy a smooth in-place Exchange Server 2007 upgrade strategy that avoids network downtime, reduces ongoing support requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-location upgrades, Progent has the experience to finish your project rapidly and affordably. Progent's Exchange Server 2007 help, repair, and design offerings include assistance with the integration of third-party add-ons to Microsoft Exchange Server 2007 and the design of unified messaging solutions based on Exchange Server 2007.
For small organizations interested in Progent's network support outsourcing, consulting, or troubleshooting services, phone 800-993-9400 or e-mail information@progent.com.
Progent can assist small and mid-size organizations to set up collaborative software to permit their teleworkers to benefit from positive interaction with fellow workers and other stakeholders.
Progent delivered a wireless integration solution that enabled a school to increase efficiency and eliminate the recurring costs of a dedicated data connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is designed for connecting separate locations as far as 2.5 miles apart and can reach even greater ranges. This wireless solution provided improved performance and reliability than recourse to amplifying the 802.11b wireless network, and since it utilizes the 5.8Ghz spectrum it offered protection against outside interference.
Configuration Manager 2016 automates application and device deployment at scale, simplifies compliance settings control, inventories network assets, guards against company data leakage, performs network health monitoring, allows secure self service, and offers a common point of control for managing mixed-OS ecosystems running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration experts can help you with any aspect of designing, installing, using and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud, or hybrid networks.
Microsoft System Center 2016 Operations Manager is designed to ensure consistent performance and maximum uptime for critical workloads by offering centralized, cross-platform tracking of physical and virtual infrastructure deployed across on-premises systems and private and public clouds. Progent's SCOM consulting group offers advanced online and onsite expertise to help businesses of all sizes to plan, implement, tune, update and repair Operations Manager 2016 deployments. Progent can help your company to move to Operations Manager 2016 from older releases or from other monitoring products, or combine a variety of monitoring systems into a cohesive infrastructure management ecosystem. Progent can also show you how to extend your Operations Manager 2016 scope to include infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.
Progent's support services for software and firmware patch management offer organizations of all sizes a versatile and cost-effective solution for assessing, validating, scheduling, applying, and documenting software and firmware updates to your servers, endpoints printers, network infrastructure appliances such as switches and Wi-Fi access points, and IoT devices like alarms and health monitors.
Cisco Cisco Unified Communications Manager, formerly branded CallManager, functions as the foundation of Cisco's collaboration portfolio. CUCM and Unified CM Express offer an advanced IP-PBX by integrating closely with apps such as Unified CM IM and Presence Service, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact center. Progent's Cisco-certified network consultants offer efficient and budget-friendly remote and on-premises expertise to assist businesses of any size to build and administer CUCM environments by providing Unified Communications Manager configuration and technical support services that deliver maximum productivity. Progent's consultants can help with any aspect of Unified Communications Manager support and troubleshooting in areas such as integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN support, installing ISR G2 routers with CUBE support, creating Cisco UCS server clustering solutions for survivability, performance tuning, and integration with Microsoft Exchange Server.
Progent's remote connectivity and wireless synchronization specialists can assist you to plan and configure connectivity solutions for remote desktop PCs, notebooks, and wireless handhelds so they work tightly with your information network, allowing your business to optimize the productivity of your off-site workforce.
Progent's Mac consultants can promote the creative facets of Macintosh computing by providing consulting services and training in imaging, audio, and motion video. Progent's consultants offer expertise in a range of Mac programs such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video production studio.
Progent's Apple Mac experts can support the creative aspect of Macintosh computing by providing consulting services and training in imaging, audio, and motion video. Progent's consultants offer help in a range of Mac programs including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video post production studio.
Progent can provide the expertise of RIM BlackBerry-premier experts who can assist small businesses to plan, manage, and troubleshoot BlackBerry solutions economically and effectively, eliminating the need for an in-house BlackBerry specialist and reducing the expense and distraction of supporting a mobile wireless workgroup. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's efficient remote service delivery model, offers small businesses a cost-effective option for integrating BlackBerry devices and software seamlessly into their IT network.
Progent's Solaris family support experts provide small businesses and developers assistance with managing and supporting Solaris environments that coexist with Microsoft-based networks. Progent offers your organization contact with Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience offers you an easy single source to help you build and manage a protected and robust cross-platform connectivity and communications infrastructure that allows Solaris and Microsoft interoperability by integrating Windows with major versions of UNIX including Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware.
Progent's colocation center IT services are designed for companies with equipment located at Internet Data Centers or data center co-location hosting facilities and requiring timely in-person service at the colocation facility as well as remote support from Microsoft and Cisco Premier professionals. Progent provides a full range of Internet Data Centers and data center and colocation consulting services such as system topology analysis, Windows and UNIX server integration and support, tech support for server and telecommunications networking, development and installation of fault tolerant systems, defining and deploying layered security defenses, firewall configuration and support, configuring load balancing environments, and creating high-availability server cluster configurations.
Progent's Microsoft Certified professionals can provide world-class support for enterprise-wide implementations of Microsoft Exchange Server. Progent's experts can help you prepare for multi-site Exchange installations or updates and can supply onsite personnel to help enterprises with installations of Exchange Server 2007 in the or any region served by Progent's consultants.