Progent's virtual classroom webinars provide small businesses the cost savings, ease, and flexibility of online seminars and the effective training techniques of seasoned teachers who employ advanced technology to emulate live, participatory learning environments. Progent can provide webinar education for key desktop software including elements of Microsoft Office suite such as Microsoft Office Excel, Word, Access, and Outlook: MS Dynamics business accounting and management information software such as Microsoft Dynamics GP (Great Plains); plus additional top desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Microsoft Forefront Threat Management Gateway 2010 is based on the powerful security technologies of Microsoft ISA Server and provides a easily managed web gateway that acts as a single-server solution for a variety of security functions including an multi-layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, VPN control, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes comprehensive web security logging and reporting features, permits custom reporting powered by SQL Server, works with Active Directory to simplify policy enforcement, and can be deployed as a virtual machine to lower costs and enhance recoverability. Progent's Microsoft-certified engineers can help you to plan and execute test and production deployments; interface Microsoft Forefront Threat Management Gateway with Windows 2008, AD, SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; set up Microsoft Forefront TMG 2010 to operate on a virtual server with Windows Hyper-V; and provide ongoing consulting and repair services. Progent can also assist you to migrate smoothly to Forefront TMG 2010 from ISA Server.
System Center Configuration Manager 2016 automates software provisioning across multiple sites, centralizes security and compliance settings control, inventories network resources, guards against corporate data leakage, provides network health reporting, allows safe end-user self service, and delivers a single control mechanism for administering multi-OS networks based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud integration specialists can help your organization with any facet of planning, installing, operating and repairing a SCCM 2016 deployment for on-premises, cloud, or hybrid networks.
The clustering technology built into the high-end versions of MS Windows Server 2008 has been radically re-engineered to simplify the installation, configuration, and maintenance of server clusters that provide improved levels of network dependability, protection, efficiency, and versatility. New or enhanced features include cluster Validation, easier configuration and installation, improved cluster management, redesigned cluster architecture for increased uptime, better security and quorum models, minimization of failure points, more storage and RAM capacity, and improvements for multi-site clusters. Progent's clustered server consultants can assist you evaluate the business benefits of failover clusters, design and implement an installation, train your network support staff to administer your failover clusters, provide continuing consulting and technical help services, and produce and test a business continuity procedure.
Application Publishing with ISA Server 2006 allows more control over intranet applications while enabling enhanced efficiency by making these applications available to authorized remote or mobile users. ISA Server helps guard business applications, services, and information across all network components with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-premier ISA Server consultants can show you how to design, install, configure, and maintain Internet Security and Acceleration Server 2006 on your network so your company benefits from a highly functional and affordable balance of protection, productivity, and performance.
Progent's Microsoft-certified professionals have more than 10 years of experience delivering messaging support for customers ranging from small businesses to large enterprises. Progent provides economical consulting for all editions of Microsoft Exchange Server to enhance email and virus protection, configure fault tolerant email environments, and implement remote and mobile email connectivity. Progentís Exchange support services can assist you in designing and executing a migration from an outdated SMPT server or older Microsoft Email software such as Exchange 2003 to Exchange Server 2016. Progent provides integration help for Windows 8, Windows 7, and Windows XP clients running Office Outlook and can help you configure Microsoft Outlook Web App (OWA) for all major browsers. For email virus defense, spam blocking and outbound data leak protection, Progent offers Email Guard security services.
Even if your company has a small computer support group and a limited technology budget, your information network can still feature the same high reliability and performance that once needed a large internal service group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-certified network consultants, the latest network management software for 24x7 monitoring and threshold alarms, and economical support programs such as a help desk service to keep your mission-critical business applications and servers up and running.
Microsoft Windows Active Directory demands extensive field experience to integrate efficiently across an enterprise. Progentís Microsoft Premier consultants are experts in designing, deploying, and maintaining sophisticated Microsoft Enterprise Active Directory projects. Progentís areas of expertise with Microsoft Windows Active Directory include replication problems, multi-domain partition configurations, correcting corrupted AD objects, cleaning up residual beta version configuration objects in production AD systems, and fixing unsuccessful configurations of AD and Active Directory-associated applications.
Progent offers several essential kinds of Contact Center support including Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Help Desk Support, and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco professionals gives your customers instant access to a dependable technical group with years of experience delivering phone support and online troubleshooting for networks powered by Microsoft technology. Progent's focus is on earning the support Call Center a positive image as a key contributor to business productivity. Progent's goal is to resolve and not simply report problems.
Progent's Microsoft-certified experts can deliver a variety of network consulting services to assist companies of any size to install, administer, and support environments that include desktops, laptops, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprise customers, Progent's senior project managers can help create testing labs to evaluate Windows 8.1 and plan and manage Windows 8.1 migration plans following leading practices.
Progentís Microsoft-certified consultants can provide businesses of all sizes consulting, troubleshooting, and application development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced solution that uses web technology for intelligently coordinating people, groups and data. Microsoft SharePoint offers a central spot for your workers or customers to access, organize, distribute and interact with useful information, files, and applications and to interact with other people. Microsoft SharePoint enables quicker and better decisions, more effective access across groups and more streamlined business processes. Windows SharePoint Services connect employees, customers, workgroups and major tasks with the information theyíve developed in a manner that makes data easy to locate, download and apply. Progent's SharePoint experts can help your organization to support your existing SharePoint solution or upgrade to the latest release of SharePoint Server or to SharePoint Online.
Progent's Check Point Software consultants can show you how to choose and configure Check Point Software Firewall utilities and hardware based on Check Point's technology to provide an economical and effective security defense for your business network. Progent can also help you configure other Check Point products such as ZoneAlarm and Check Point UTM-1 firewalls with security products from other suppliers and provide a central source for on-going technical support, maintenance, education, and design expertise.
Progent provides nationwide online help and troubleshooting services for businesses that operate macOS and OS X environments or whose information systems include a combination of Apple Mac and Microsoft Windows products. Progent's engineers offer Apple macOS and OS X users a variety of services including desktop assistance, migration to the most recent edition of macOS from earlier versions of macOS or OS X, plus expertise with Mac application software. Progent can also assist you with Apple iPhone and iPad support, or moving to iCloud services. Online technical support provides optimum leverage for your IT dollar by preserving user productivity and limiting the hours charged for network analysis and repair. Sophisticated online support technology and experienced service specialists and engineers allow Progent to handle the majority of IT issues without wasting time and money by going to your location. In most of cases your network problems can be remediated over the phone or via a mix of telephone support and online access. Progent can put you in touch with Cisco certified CCIE network engineers and CISSP and ISSAP certified security professionals to assist you with the most difficult network problems.
Progent's team of application experts offer in-depth support, software programming, deployment help, and online training for popular applications that address key areas including ERP and MRP, general accounting, business reporting, web application design, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with years of experience providing high-level consulting support remotely, Progent can assist small businesses throughout the U.S. to save the time and fees related to travel and on-site visits without sacrificing the effectiveness of technical services.
Remote management cards offer network administrators complete control over a server without the requirement for an on-site visit. Through these server management cards, all console screen information plus keyboard and mouse operations are transferred to an off-site session to a support professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can help you to plan, deploy, and support a fault-tolerant company network that includes remote server management cards and Progent can utilize these remote server management cards to provide efficient remote technical assistance. Progent is familiar with a variety of remote server management cards including Aten IP9001 remote management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote management cards.
Progentís team of expert programmers, database designers, and program management consultants can assist enterprise clients to complete development projects for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to veteran program managers for advanced planning and program co-ordination or Progent can assist customers fill in expertise gaps by offering relational database architects and software programmers experienced in developing RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can help clients to incorporate SharePoint with additional applications like Microsoft SQL and Excel to build data-intensive intranets and portal sites. Progent also offers experience with multiple web development tools and can assist businesses to build, expand, troubleshoot, or port web-based applications to take advantage of the latest advances in web technology.
Progentís Technical Response Center (TRC) provides affordable nationwide after-hours remote support for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service engineers provide extended hours phone support and remote direct computer connection to troubleshoot and resolve network problems quickly and affordably.
Progentís Technical Response Center offers national extended hours remote support for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service professionals offer after-hours phone support and remote direct computer access to isolate and resolve network problems quickly and economically. The scope of IT experience represented by Progent's team of nationwide service engineers makes it possible to escalate even the toughest problems to qualified specialists as required. For urgent issues, the Technical Response Center tries to answer your request for service within one hour.
Progent's Linux consulting services provide small and mid-size businesses and developers support for administering and supporting Linux computers that operate with Microsoft-based technology. Progent offers your organization contact with Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad range of experience offers you a convenient single source to show you how to build and maintain a protected and robust cross-platform network and communications environment that supports Linux and Microsoft interoperability by combining MS Windows with leading Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Progent's virtual classroom webinars provide small businesses the affordability, ease, and flexibility of virtual learning and the proven training techniques of experienced instructors who employ sophisticated technology to reproduce real-time, participatory classes. Progent offers webinar training for key desktop software including elements of Microsoft Office such as Excel, Word, Access, and Outlook: MS Dynamics business accounting and management reporting solutions such as Microsoft Dynamics GP (Great Plains); as well as additional top desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent's Cisco-certified CCIE networking consultants can assist organization to set up, manage, upgrade, tune and troubleshoot Cisco Catalyst switches. Progent can also assist you to harden the security of Catalyst switches and migrate smoothly from outdated appliances to modern models.
Progent's Power BI experts can assist your business to design, deploy, maintain, enhance or debug your Power BI solution. Progent's database experts can assist you to organize your target data for Power BI visualizations. Progent can assist you build and administer a local, cloud, or hybrid architecture to run Power BI.
Our compensation structure is based on revenue sharing, so just like working as an independent contractor, your income is entirely tied to your work effort. Certain of our support staff stress lifestyle issues and choose to consult at an easy pace, utilizing our flexible calendar to follow personal enthusiasms like hiking, motorcycle racing, skiing, fishing, travel, or spending free time with family and friends. Others use the opportunity to earn big bucks via hard effort and extended hours. Progent completely encourages either end of the spectrum and any point in the middle.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's Windows consulting experts can assist organizations of any size to assess Windows 10 or to migrate to Windows 10 from an earlier version of Microsoft Windows. Remote and onsite evaluation and upgrade support for Microsoft Windows 10 available from Progent include ROI analysis, project supervision, compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid integration, mobile management, telecommuter access, data and identity security, streamlined deployment and management, network design, wired/wireless convergence, disaster recovery planning, webinar training for IT support personnel and end users, and post-migration technical help.
Progent's Apple Mac support engineers can help you with a wide array of network infrastructure issues such as network architecture, remote and mobile connectivity, internetwork compatibility, protection, and emerging technologies such as Voice over IP and fast wireless networking. For business networks based exclusively on Mac OS X or for environments incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent has the knowledge and depth to deal with the complexity of designing, integrating, and maintaining a network infrastructure that is robust, safe, productive and supportive of your corporate objectives. Progent can help you deploy Appleís Xserve enterprise servers, Xserve RAID zero-downtime storage systems, and Apple's Xsan SAN systems. Progent can also give you access to skilled professionals to support Cisco routers and switches.
Progent provides IT support for medium size businesses who have 100 to 250 network users. The medium size business or office has typically been an underserved segment of the market for network support expertise. The overhead and service delivery practices of major outside service firms make them too costly for the ordinary small company or small medium business (SMB), which usually has a modest IT budget with which to maintain an information network whose complexity and capability are frequently comparable to the information systems of much bigger enterprises. Progent's support delivery model, which takes full advantage of remote service, virtual office technology and 24x7 server monitoring, significantly reduces the IT support expenses of a small-medium business while offering the mid-size organization with enterprise-level service from certified, world-class consultants knowledgeable in a wide array of small business technologies. If your medium size organization or small business is searching for levels of network support appropriate for a mid-size organization without budgeting enterprise costs, call Progent.
Progent's Microsoft-certified consultants can help you plan, document, carry out, administer, and troubleshoot a system-wide migration to 64-bit server and client operating systems and business applications. Progent can help you pilot your 64-bit environment to verify that it handles all of the important 32-bit programs which you want to keep plus the latest 64-bit versions of applications you plan to install.
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and safeguard data about your network infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can save as much as 50% of time wasted trying to find critical information about your network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether youíre making enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require when you need it.
Progent's Test and Training Lab located at the QTS Colocation Center is available for testing mission-critical applications, developing cost-effective system upgrade methodologies, assessing and tuning performance, planning or verifying disaster recovery solutions, mitigating compatibility problems, and building training systems for the latest technologies. For Progent customers who lack sufficient in-house resources to configure proper test environments, the lab reduces capital costs and engineering risk while keeping critical network initiatives on schedule.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior machine learning technology to defend endpoints and physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which easily escape traditional signature-matching AV tools. ProSight ASM safeguards on-premises and cloud resources and offers a single platform to address the entire malware attack lifecycle including protection, infiltration detection, mitigation, remediation, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks.
Progent's short-term staff augmentation services allow organizations to respond to sudden increases in demand for network support personnel without incurring the costs and hassle that come with vetting and hiring reliable technical workers and without adding to your full-time head count.
Hyper-V 2016 incorporates core features first developed for and proven on Microsoft Azure, among the world's largest public clouds. This significantly enhances the suitability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by enhancing security, availability, expandability, manageability, reliability and disaster recovery. Progentís Microsoft-certified consulting team can help you to evaluate the benefits of Hyper-V 2016 for your organization, configure test environments to confirm the ability of Hyper-V 2016 to run your critical workloads, design a cost-effective network topology for a cloud-centric or hybrid deployment, create and execute a smooth upgrade plan, educate your IT management and support personnel, and provide ongoing consulting and troubleshooting support to make sure that your Hyper-V 2016 investment gives you maximum business benefit.
With Cisco Catalyst switches for small and medium-sized companies, Cisco enables companies to realize the full benefits of bringing intelligence to their IT infrastructures. Cisco's switch product line allows you to deploy capabilities that make your IT network sufficiently robust to accommodate time-critical needs, expandable to support growth, secure enough to protect restricted data, and designed for prioritizing and managing all traffic to optimize network performance. Progent's CCIE and CCNP certified consultants can show you how to pick out and integrate Catalyst switches that make sense for your company. In addition, Progent's CISM certified security consultants can help you develop a strategic security policy and configure Cisco Catalyst switches so they help support your security strategy. Cisco Catalyst switching products that Progent supports include Cisco's Catalyst 2950 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 Series Switches.
Progent can assist your business in any and all facets of your upgrade to Exchange Server 2016 such as designing HA system topology for a local, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; determining mass storage capacity required for your VMs, mailbox databases and log files; configuring HLB for high-availability CAS services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's Microsoft-certified experts can deliver a variety of consulting services to assist companies of any size to deploy, manage, and troubleshoot networks that incorporate workstations, notebooks, tablets, or smartphones based on Microsoft Windows 8.1. For enterprise customers, Progent's experienced project management consultants can assist to design and configure testing labs to assess Microsoft Windows 8.1 and plan and manage Windows 8.1 deployment plans following proven methodologies.
Microsoft Lync 2013, now called Skype for Business, enables organizations of all sizes to build a manageable and secure communications ecosystem that supports a BYOD computing style with instant messaging (IM), real-time presence, audio/video and web meetings with application sharing, as well as IP and PSTN telephony enabled for a wide range of stationary PCs and handheld endpoints. Progent's Microsoft-certified Lync 2013 consultants and network integrators can assist you to evaluate the advantages of Lync Server 2013, create an in-house, cloud-based (via Microsoft Lync Online) or hybrid model appropriate for your current and future goals, deploy Lync Server 2013 so as to speed up your return on investment, and provide custom webinar and onsite training to your management team and end users. Progent has expertise in key pieces of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange, and Progent can help you to integrate Lync 2013 with popular Office and Office 365 applications including Outlook and PowerPoint.
Progent's ProSight Virtual hosting services offer small businesses a variety of benefits including lower capital costs, savings on operational expense, better executive focus, world-class security, greater fault tolerance, and business continuity.
Progent's Cisco CCIE-certified SIP integration consultants can help you to design, deploy, manage, debug and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and offer affordable remote or on-premises expertise to assist companies to move efficiently to an advanced unified communications environment that offers fast ROI. Progent's certified Microsoft collaboration experts can help you to establish connections between Cisco's CUBE SBC and Microsoft's rich media platforms such as Skype for Business Server or Lync Server for connectivity to a SIP PSTN trunk.
Microsoft Exchange Server 2013 incorporates major enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers powerful innovations plus a redesigned architecture. These enhancements favorably impact key areas such as manageability, availability, security and compliance, operational costs, teamwork, scalability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to understand the possible advantages of migrating to Exchange 2013, create an efficient test and rollout strategy, and educate your IT team to maintain your Exchange 2013 environment. Progent can also provide affordable remote consulting and management for Exchange Server 2013.
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that enables the fast development of cutting-edge enterprise-class applications that can provide your business a significant competitive advantage. SQL Server provides built-in support for XML and the ability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of background supporting Microsoft technology, ensures you success in designing, deploying and administering Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET environment.
The Help Desk Call Center support delivery model used by Progent's Technical Response Center offers small organizations an affordable option to dependence on freelance service individuals by offering extensive technical knowledge shared by numerous support groups, optional 24x7 access to urgent assistance, fast escalation to top-level engineers for solving even the most difficult issues, support consistency and dependability, prompt follow-up enforced by veteran service administrators, a variety of convenient ways for requesting support jobs, and excellent progress transparency enabled by ticket tracking and accessible via a web-based portal.
Progent's certified SonicWall firewall consultants can show you how to deploy, manage, and troubleshoot SonicWall firewall/VPN devices including the current SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified network security consultants can help you incorporate SonicWall firewalls into a complete security plan and design protection into your business practices.
For small and midsize businesses, computer security and compliance can be excessively complex to stay ahead of but too risky to overlook. The world's largest enterprises have been breached, and the leading cloud service providers have on occasion been taken down. It seems as though there's nowhere to hide. Progent has made it economical for smaller organizations to implement vital security projects successfully by offering the advantage of billable time to the nearest minute with no minimum billing for online support. You can have access to a world-class information consultant to deliver precisely the help you need when you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist you with any level of system security including vulnerability assessments, malware defense and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and designing a comprehensive security strategy.
Progent's Microsoft-certified ISA Server 2004 consulting experts have long backgrounds with Internet Security and Acceleration Server developing ISA Server-based security installations for information systems with many offices, mobile workers, and line-of-business web applications. Progent's Microsoft Firewall experts can help your small business in designing and deploying a configuration of ISA 2000 Server or ISA Server 2004 that supports your information security needs without overly limiting your network accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date editions of Internet Security and Acceleration Server.
Progent's service experts in Mac and Windows technology can show you how to combine Apple Macintosh and Windows computers into cohesive environments with full sharing and workgroup functionality. Enabling productive cooperation among a mix of servers and desktops powered by Apple Mac OS and Microsoft Windows requires broad knowledge of and experience with Mac and Microsoft products. Progent's background in Microsoft and Macintosh consulting makes it possible to offer world class support to companies that depend on these platforms to maintain their strategic edge. Progent's consultants can also help your business to integrate Apple's iPhones and iPads with your Windows environment.
Progent can provide affordable remote access to an Oracle MySQL administrator or software programmer and can help organizations of all sizes to integrate and manage MySQL within a dependable network infrastructure that provides advanced performance, expandability, and security. Progent also has proven skill assisting businesses migrate applications from Oracle to MySQL.
Progent is seeking a range of on-staff workers including motivated MCSEs; system experts with Cisco CCDP or CCIE certification; and specialists in fault-tolerant system design with experience in mobile access, wireless integration, high-availability environments, business continuity solutions, data preservation, and VMware technology. Progent is also hiring desktop support technicians, off-site service specialists, and CISSP or CISM certified security consultants. We are also looking for experienced managers and administrators able to operate efficiently in Progent's dynamic, virtual office model. Progent contracts independent consultants who have proven knowledge and hands-on experience in crucial information technology topics outside Progent's primary technical focus. Progent's Experts Team employs contractors who offer consulting and programming services for line-of-business applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; have specialized knowledge of non-Microsoft platforms such as Linux, Apple OS, or Sun, or can provide world-class help in areas such as telecom, web design, Electronic Data Interchange, web commerce, or dbm programming. Freelance consultants certified by us coordinate with Progent's in-house engineers to deliver comprehensive IT services for small business networks.
Progent can provide the expertise of Microsoft-certified consultants and seasoned software developers, database administrators, project managers, network infrastructure engineers, disaster recovery/business continuity specialists, and security professionals to assist you to assess the likely advantages of SQL Server 2012 for your business, install test environments at your datacenter or at Progent's lab, plan and execute out a smooth transition to SQL Server 2012 from previous versions of SQL Server or from other database solutions, and configure a cost-effective and secure IT infrastructure that helps you maximize the business benefit of SQL Server 2012.
Progent can help companies of all sizes to move all or part of their computing infrastructure to Microsoft Azure. This can streamline network management and lower hardware expense. Azure offers a wealth of public cloud services and Progent can help you to understand the benefits and limitations of various cloud networking architectures you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises applications and resources and make sure that you sidestep the typical mistakes small organizations make when moving to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure firewalls and IPsec VPN connections and also to integrate Apple iOS devices and Android smartphones and tablets.
ProSight LAN Watch is Progentís server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your network running efficiently by tracking the state of vital devices that drive your network environment. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your designated IT staff and your assigned Progent consultant so that all looming problems can be addressed before they have a chance to impact productivity.
For small and midsize companies, computer security and regulatory compliance can be too complicated to stay ahead of yet too risky to ignore. The world's largest institutions have been breached, and the top cloud service providers have occasionally been taken down. It seems like there's nowhere to hide. Progent has made it economical for smaller companies to carry out vital security projects successfully by offering the advantage of billed time to the closest minute without any minimum charge for remote support. This means you have access to a seasoned information expert to deliver precisely the knowledge you need when you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist you with any aspect of network security including security audits, virus defense and recovery, spam and email content filtering, email data loss and data leak prevention, compliance reporting, and creating a comprehensive security plan.
Progent's expertise providing Microsoft .NET services and SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer platforms make it possible to create custom mission-critical programs and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can help you design reports that let you analyze your business more thoroughly, turning raw information into useful understanding of your company and customers.
Progent provides a selection of network service packages for small companies. These IT outsourcing and network monitoring services are based on the proactive problem solving capabilities of Microsoft Operations Manager, a next-generation network and IT support software platform that tracks the reliability, throughput, and safety of your information system and isolates potential troubles before they can bring down your network. With Progent's economically priced IT support packages, small companies can select a basic co-sourcing package built around Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution.
Progent's Cisco CCIE-certified Wi-Fi network experts offer online or on-premises configuration and troubleshooting support to assist you to design, implement, upgrade, optimize, manage and debug Aironet Wi-Fi AP environments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your wireless environment with your wired network and cloud-hosted resources to create a seamless enterprise-wide connectivity foundation that is easy to administer and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to decide the most efficient selection, placement and setup of Aironet Wi-Fi APs to accommodate your specific workplace design, construction, and anticipated network traffic.
Microsoft Dynamics GP software offers analytics and reporting capabilities that allow you to track all operations, revenues and expenses, and sales trends with integrated drill-down, inquiry, and reporting capabilities. Progent's Microsoft Dynamics GP reporting consulting expertise can enable you to create reports that let you understand your business more completely, converting uncooked data into useful management information. Progent can improve your reporting and analytics by providing Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and application design with VBasic, XML and other development environments in order to deliver specialized line-of-business software development and eCommerce applications that integrate seamlessly with Dynamics GP/Great Plains.
Progent can help your business to plan and execute a smooth transition from a Solaris-powered information environment to a network powered by Windows and capable of supporting Microsoft's popular office productivity suites, business applications, and developer platforms. Progent's Solaris, Windows and Cisco consultants and software development specialists can show you how to preserve your data and reduce productivity discontinuity by designing an efficient migration strategy that preserves your current investments in Sun Solaris application and technology. UNIX-to-Windows migration support services offered by Progent include evaluation of current infrastructure, transition strategy and validation, Microsoft Exchange migration expertise, information and application migration, and server and storage transition and economization.
Progent's Microsoft certified consultants can help you define and implement an efficient in-place Exchange Server 2003 upgrade plan that minimizes productivity disruption, simplifies long-term support requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multiple server or multi-site migrations, Progent offers the knowledge and experience to complete your move quickly and economically. Progent's Microsoft Exchange Server 2003 help, troubleshooting, and consulting offerings include expertise with the integration of outside vendor enhancements of Microsoft Exchange Server 2003 that are best aligned to your business goals.
Progent's ProSight Email Guard solution uses the technology of top information security vendors to deliver centralized management and comprehensive security for your inbound and outbound email. The powerful structure of Email Guard combines a Cloud Protection Layer with a local security gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This decreases your exposure to external attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a deeper layer of analysis for inbound email. For outgoing email, the onsite security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter.
Progent's Microsoft-certified professionals have over a decade of background delivering messaging solutions for companies ranging from small businesses to global corporations. Progent offers economical support for all versions of Exchange Server to enhance email and virus protection, configure high availability email environments, and facilitate remote and mobile email access. Progentís Exchange support services can help you in planning and implementing a migration from an outdated SMPT server or unsupported Microsoft Email package such as Exchange 2003 to Exchange Server 2016. Progent also offers integration help for Windows 8, Windows 7, Vista, and Windows XP desktops running Office Outlook and can help you integrate Microsoft Outlook Web App (OWA) for popular web browsers. For email virus protection, spam blocking and outbound data leak protection, Progent offers Email Guard security services.
ISA 2006 is a comprehensive gateway that offers a fully integrated application layer firewall, virtual private network (VPN), and web caching platform for safeguarding the Internet-facing networks of any organization against a wide variety of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 consultants can show you how to design, cost-justify, pilot, install, configure and support the any version of ISA Server on your information system.
Progent's Microsoft-certified failover clustering experts can help you to assess the advantages of utilizing Microsoft Windows Server 2012 failover clustering technology to create a powerful high-availability/disaster recovery strategy, assist you to plan and deploy a Windows Server 2012 environment, deliver online and on-premises consulting services and engineering support for failover clusters that include physical servers or virtual ones, and show you how to automate the administration of failover clusters.
Windows Server 2008 Hyper-VI Support and Integration
Progent can help you plan and execute an efficient migration to Microsoft Dynamics GP so that you retain your data, strengthen your protection, enhance your management reporting, take full advantage of Microsoft Office integration, and minimize business interruption by creating and executing a sensible migration strategy. Progent can also help educate new Microsoft Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can improve your financial reports and management analytics by offering Crystal Reports help, FRx programming, and Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to create custom line-of-business software and eCommerce solutions that work transparently with Microsoft Dynamics GP 2010/Great Plains 2010.
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, find and protect information about your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your network documentation, you can eliminate as much as half of the time thrown away searching for critical information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether youíre making improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it.
Progent's certified professionals can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and migration strategies, optimize your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, train your IT management team, create an enterprise-wide security plan, streamline IT management, help with application development, and build and validate a DR/BC plan.
Barracuda Backup is an affordable, subscription-based backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup solution can incorporate a purpose-built physical appliance manufactured by Barracuda or a software-based appliance with similar features but which utilizes your own storage infrastructure. Barracuda Backup safeguards vital company data generated locally, at one or multiple remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting services to help you to plan, integrate, manage and troubleshoot a BDR system built on Barracuda Backup.
System Center Configuration Manager automates software deployment at scale, centralizes compliance settings management, keeps track of network assets, protects against company data leakage, performs network health reporting, enables safe self service, and delivers a single point of control for managing mixed-OS networks running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration experts can help you with any facet of designing, installing, operating and troubleshooting a SCCM solution for on-premises, cloud, or hybrid networks.
ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates your backup activities and allows rapid restoration of critical files, applications and VMs that have become unavailable or damaged as a result of hardware breakdowns, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR consultants can provide world-class support to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, when needed, can help you to recover your business-critical information.
Years of experience providing Microsoft support and Cisco technology consulting has enabled Progent to develop an unmatched capability for serving branch offices that require IT help with the responsiveness common to with small firms but which includes effective communications, thorough documentation, and adherence to corporate IT standards. If your corporation maintains a remote office located anywhere in California or any region covered by Progent's consultants, Progent can provide a broad range of onsite and off-site IT consulting services and system architecture assistance.
Microsoft Systems Management Server 2003 offers extra capability for change and configuration management of Windows-powered systems via introducing Feature Packs. Feature Packs reduce the net operational costs of managing and deploying software by making it easier to install system images, manage mobile devices, and operate management utilities. In addition to alerting you about ways to save management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to prepare and perform IT projects involving areas that Feature Packs are intended to make more efficient. Progent's migration and upgrade services can lower cost and reduce business disruption as you transition to the latest operating systems and applications. Progent's wireless consulting experts can show you how to develop sensible processes and policies to manage PDAs and intelligent mobile communication devices so your mobile workforce stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you develop a security plan that includes policies, processes and IT products to keep your IT network protected.
Office 365 Exchange Online allows you to use cloud-resident virtual machines, mailboxes and other email infrastructure to reduce capital expense and management overhead. You can use Exchange Online to host all your mailboxes, or you can set up a hybrid architecture that combines both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer affordable remote support to assist your small businesses to assess the benefits of Office 365 Exchange Online, design a network topology that aligns with your functional requirements and IT budget, implement a non-disruptive move from your existing Exchange system to one that incorporates Exchange Online, train your management team and users, and deliver as-needed consulting and troubleshooting.
Remote Troubleshooting Windows Server 2008 Hyper-VI
ISA 2006 is a multi-functional gateway that offers a powerful application layer firewall, VPN, proxy, and Web caching platform for securing the Internet-facing networks of any organization against a wide variety of attacks. Progent's certified Internet Security and Acceleration Server 2006 consultants can show you how to design, cost-justify, test, implement, customize and support the Standard or Enterprise version of ISA Server 2006 on your information system.
Progent can assist small companies to migrate all or part of their network infrastructure to Microsoft Azure. This can streamline network administration and lower hardware investments. Azure offers a comprehensive library of cloud services and Progent can help you to evaluate the benefits and restrictions of different cloud computing models supported by Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises applications and resources and ensure that you sidestep the typical errors small companies make when moving to the cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also show you how to configure firewalls and IPsec VPN connections and also to manage iPhones and iPads and Google Android handhelds.
Progent can help your business in all phases of your migration to Exchange Server 2016 such as planning high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V design; determining mass storage capacity required for your virtual machines (VMs), databases and logs; configuring hardware load balancing for fault-tolerant client access services; designing, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's experts can provide Mac users a variety of services including desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Entourage and email expertise, security services, and one-on-one education. Progent can assist businesses to upgrade to macOS from OS X or other earlier versions of Apple OS X and Progent can provide expertise with macOS and Mac OS X applications. Progent can also help you with Apple iPhone support and iPad management, or migrating to iCloud services. For business environments built exclusively on macOS or OS X or for systems with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of designing, integrating and supporting a network infrastructure that is available, secure, efficient and aligned with your organization's business goals.