Progent provide organizations of any size enterprise-class network online or in-person consulting for networks powered by Microsoft Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consultants also offer security consulting for companies ranging from the small office to the global enterprise.
E-Mail Guard represents a comprehensive service for defending against spam and viruses. E-Mail Guard handles the protection and administration of corporate email by providing constantly improved spam and virus blocking, policy administration, content testing, and defense against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, administration and analysis utilities as well as outgoing email testing to let you troubleshoot your email system and specify and enforce company security policy.
SQL Server 2016 introduces major improvements in speed, capacity, data security, uptime, BOYD support, plus built-in business intelligence. New features include PolyBase for handling SQL and NoSQ databases simultaneously for big data applications, R language integration, Row-level Security, Mobile Reports, and centralized control over local and cloud-resident resources. Progent's Microsoft-certified consultants can deliver online and onsite support to assist businesses of all sizes to configure, manage or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft products including Windows Server, Exchange, SharePoint Server, Dynamics CRM and GP, Skype for Business, and System Center Operations Manager.
Progent's Computer Call Center Outsourcing Services for PC desktop technical support are designed specifically for small businesses who require immediate availability of a Help Desk Service Center with expert telephone support and full escalation options but who have to operate within a restricted information technology budget. Important features of Progent's Help Desk Outsourcing Support Services are Helpdesk Phone Support, Optional Remote Access Provisioning, System Assessment, Problem Escalation, Virtual Help Desk Services, By-the-Minute Billing, and Helpdesk Applications Recommendation and Deployment.
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the world's most popular office productivity programs. Progent's Apple-certified Macintosh consultants can show you how to configure Microsoft Office for Macintosh on a mixed-platform network combining Apple OS X and Windows-powered platforms so that Mac users can take advantage of the latest features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with colleagues who use Microsoft Windows. Progent's engineers have expertise with both Mac and Windows technology and can provide service for environments that mix Mac with Microsoft Windows computers with complete resource sharing, or environments which carefully restrict sharing between Apple Mac and Windows systems.
Progent's Cisco certified network infrastructure consultants can assist your organization to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to set up, administer, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Progent's ProSight family of managed services are geared to offer businesses who maintain minimal internal IT administration and support staffs with affordable help from world-class management platforms and consulting expertise. Advantages of the ProSight line of managed services include predictable IT management expenses, smart automation of common management tasks, ongoing absorption of new information technology, smooth transition from legacy technology to modern solutions, improved alignment of computer technology with business objectives, access to seasoned network consultants, and freeing up management to focus on business rather than fast-evolving computer technology.
If your organization does not need emergency remote help but expects to need technical services with your network soon, you can conserve time and money and guarantee that the appropriate IT skill will be available when you need it by getting in touch with a Progent sales specialist and signing up as a client. For details, phone 800-993-9400 or email firstname.lastname@example.org.
Stealth intrusion checking is a key part of any overall IT system security plan. Progent’s security professionals can perform extensive intrusion tests without the knowledge of your organization's in-house IT resources. Stealth penetration checking uncovers whether current security monitoring tools such as intrusion detection alerts and event log monitoring are correctly configured and actively monitored.
NetDocuments (NetDocs) is a leading cloud-based document management system built specifically for legal workflows. Progent can provide remote guidance from NetDocuments consultants who can help your law firm to plan, configure, manage, optimize, or debug a document management system (DMS) solution powered by NetDocs.
System Center 2016 Data Protection Manager provides near-continuous backup and simplified recovery capabilities for Microsoft-based environment. SCDPM 2016 delivers application-sensitive backup for key workloads like SQL Server, Exchange and SharePoint Server, protects Windows and Linux virtual machines, works with VMs hosted by Hyper-V as well as VMware, and can use Azure for cloud-based backup and recovery. Progent's Microsoft-certified experts can help businesses of all sizes to design, implement, administer, and troubleshoot a multi-site backup/restore system built around Data Protection Manager 2016. Progent can assist you to migrate from a previous release of Data Protection Manager or from an outdated system, and Progent can optimize your DPM 2016 ecosystem for on premises, hosted, cloud or hybrid deployment models. Progent offers online or onsite consulting expertise and can deliver as-needed guidance to help you through technical bottlenecks or deliver comprehensive project management or co-management support to make sure you finish your SCDPM 2016 deployment on time and on budget.
Progent’s Microsoft certified consultants provide small and mid-size companies enterprise-grade consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to deliver important applications quickly and automatically to appropriate users, reduce product costs and adhere to licensing agreements by understanding usage profiles, improve Windows security by increasing your knowledge of weak points and by installing targeted patches, manage your external workforce through accepted standards independent of connection or location, and lower operational expenses by fully utilizing the management functions incorporated into Windows. Progent’s SMS consulting professionals can help you use SMS effectively for automated software and application installation, security patch control, and resource tracking management including software and hardware inventory.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates more than 25 years of experience assisting manufacturing and service organizations to simplify complicated supply chains and streamline critical processes in order to get products to market fast and meet customer schedules consistently. Progent offers the skills of an ERP consultant with more than two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent offers online or on-premises services that can range from occasional guidance to comprehensive solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include installation, upgrades, business analysis, application development, CPQ, web site integration, troubleshooting, data conversion, Office 365 integration, training, and database administration.
Progent has more than a decade of background integrating, and supporting the core components that make up System Center and can help you to plan, install, support, and fix your System Center ecosystem to optimize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix OS environments and local and Cloud-based fabric. Progent's consultants can assist your organization to migrate to the latest edition of System Center from a previous release or from another datacenter management platform to provide the benefits of enterprise-class deployment, centralized management, security and compliance, plus infrastructure and critical application performance monitoring.
Progent’s data center support services are intended for companies with equipment located at Internet Data Centers or data center co-location hosting sites and requiring timely on-site service at the colo site as well as remote help from Microsoft and Cisco Premier professionals. Progent provides a full array of data center and IDC and co-location consulting services such as system architecture evaluation, Windows and UNIX server installation and support, tech support for server and communications infrastructure, design and installation of high availability configurations, architecting and implementing layered security structures, firewall configuration and troubleshooting, designing load balancing solutions, and creating high-availability server and storage cluster systems.
Progent's certified Microsoft Windows 2000 consulting staff can help you optimize the capability of your existing Windows 2K Servers and can simplify system administration, provide technical support and repair, and strengthen security. Progent can also help you create, rationalize, and implement a strategy to migrate from Windows Server 2K to Windows 2003 Server. Progent is experienced in designing pilot programs to reduce the obstacles associated with moving to Windows Server 2003 by identifying potential hardware and software compatibility problems.
Microsoft Lync 2010 supports IM, Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network voice communication. Lync Server 2010 can enhance the capability of Microsoft Exchange Server, SharePoint and Office desktop or cloud-based Office 365 and streamlines administration through integration with Windows AD. Lync 2010 can also cut capital and operational costs by doing away with VoIP equipment and subscription fees, PBX gear, or conventional video conferencing solutions. Progent's Microsoft-certified IM and Presence experts can provide online and onsite support to assist your company to maintain and troubleshoot your current Lync 2010 environment or assess the benefits of upgrading from Lync to Skype for Business, which is the new release of the product family. Progent can also assist your organization to plan and carry out an efficient Skype for Business upgrade.
If your business computer system combines Sun Solaris technology with MS Windows, Progent can show you how to integrate your computers into a unified network that allows all your OS platforms to run side by side for simple management, seamless dataflow, high reliability, enhanced throughput, and strong security. Progent's Sun Solaris and Microsoft Windows integration support offerings feature network infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote technical support and repair, on-site technical support, and Helpdesk outsourcing.
Progent's Microsoft-certified ISA Server consulting experts have extensive experience developing Microsoft ISA Server-based security solutions for information systems with multiple sites, mobile users, and line-of-business web applications. Progent's Microsoft Firewall consultants can assist your company in designing and implementing an installation of ISA 2000 Server or ISA Server 2004 that supports your network protection needs without overly limiting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progent's Private Cloud Hosting and Management service offers comprehensive hosting of a small organization's servers in an environment that delivers the maximum level of availability and expandability and is also simple to transfer to any data center. Progent's Private Cloud Hosting and Management options are built upon proven virtualization technologies that allow small and midsize companies with mixed- platform environments to economize significantly on the expense of capital equipment, system support, and IT management while benefiting from world-class fault tolerance and an unprecedented degree of vendor independence.
Progent can assist small and mid-size organizations to configure and troubleshoot video conferencing platforms to enable their teleworkers to collaborate productively with fellow workers and customers.
Progent is a pioneer in affordably delivering enterprise-class IT help to small businesses. Progent's success in addressing the network service needs of the historically underserved small company sector is the cumulative result of key technical and process breakthroughs that have removed much of the conventional costs out of managing network service, injected unmatched technical expertise into the support mechanism, and dramatically accelerated the repair process.
Small to middle size businesses can now enjoy all the benefits of Microsoft System Center Operations Manager and also have quick access to Progent’s Microsoft Certified IT consulting professionals. With Progent's economically priced network support packages, small businesses can select a simple System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to provide small business networks world-class availability, security, and performance.
Progent can help small companies to move any part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT management and lower equipment investments. Microsoft Azure includes a comprehensive library of cloud services and Progent can assist you to understand the benefits and limitations of various cloud networking architectures supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and ensure that you sidestep the common mistakes small organizations make when moving to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also assist you to configure firewalls and VPN connections and also to manage Apple iOS devices and Google Android smartphones and tablets.
For small and midsize organizations, computer security and compliance can be too complicated to stay ahead of yet too dangerous to overlook. The world's largest institutions have been breached, and the leading cloud services have on occasion been knocked out. It looks like there's nowhere to hide. Progent makes it economical for small and midsize companies to carry out vital security tasks effectively by offering the advantage of billed time to the closest minute without any minimum billing for online support. You have the help of a seasoned computer expert to deliver just the knowledge you need whenever you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist you with any aspect of system security including vulnerability audits, virus defense and recovery, spam and email content filtering, email data loss and data leak prevention, compliance reporting, and creating a comprehensive security strategy.
Progent can help your company to create, implement and troubleshoot a backup/restore plan based on MSP360 software. MSP360 offers file/folder or image-based backup/restore for VMs and physical machines, works with all leading public clouds, and allows businesses to build a data protection ecosystem with a minimum Recovery Time Objective and a granular Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and management of your backup environment to prevent data loss caused by user mistakes, system glitches, ill-intentioned insiders, and malware attacks like ransomware.
Progent's Microsoft consultants can assist you to assess the benefits of Lync Server 2010 for your business and can help you to plan and execute an installation of Microsoft Lync Server that consolidates the control of Instant Messaging and Presence and increases the output of your in-house staff, telecommuters, and smartphone users. Progent can in addition assist you to perform an efficient upgrade to Microsoft Lync Server from Office Communications Server or from Live Communications Server, interface Lync Server 2010 with Microsoft Exchange, SharePoint, and SQL Server, show you how you can use Microsoft Lync Server to improve the collaborative capabilities of MS Office programs, and offer webinar training and ongoing technical support for Microsoft Lync Server 2010 and other Microsoft products.
Progent's network engineers can assist your company to streamline desktop update and patch deployment by delivering support for management solutions like Microsoft System Center Configuration Manager 2007, SMS 2003, and Windows Server Update Services.
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When performing consulting tasks for corporate customers, Progent follows a phased methodology driven by specified milestones so as to meet financial, timing and engineering targets while reducing productivity disruption. Progent's Enterprise Services Methodology utilizes accepted project management procedures based on the leading practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, pilots, design adjustments, and professional implementation. All facets are recorded to make available a comprehensive summary of IT services delivered and to help in ongoing system maintenance.
Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a broad range of remote services to assist your organization to plan, develop, pilot test, install, manage, and troubleshoot applications powered by any release of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can help you to move your legacy Excel applications to the latest versions of Excel, integrate Excel with iOS-based iPhones and iPads and Google Android smartphones and tablets, and fix compatibility problems between different releases of Excel. Progent offers on-demand support to clients looking for a fast fix to a specific issue related to Excel and Progent can also provide full project management support for upgrading or creating line-of-business applications based on Office Excel. Progent's cost-effective webinar training for Office Excel can be custom tailored to address the special requirements of individual users or groups.
If you are an information technology engineer with technical support expertise, teaming with Progent and working for Progent's clients will expand your abilities via collaboration with our team of mutually supportive, high-output consulting experts. Progent's commitment to offering IT expertise and technical support to small and midsize businesses will offer you the opportunity to consult in depth with business leaders and contribute tangibly to the growth of dynamic companies. Also, Progent's virtual office network provides the most advanced technology for remote service and wireless access to help you to deliver speedy fixes when you take on business-critical issues.
Progent's CISSP-premier network security consultants can assist businesses of any size with any facet of information system security. Progent can implement cost-effective cybersecurity systems that protect a small business against modern threats or Progent can plan, configure, and manage an end-to-end security strategy for hybrid networks that support onsite, online, and mobile users accessing network resources spread over a mix of physical datacenters and various clouds.
Progent can assist you to evaluate the wealth of subscription plans offered with Office 365 and integrate your network with Office 365 so you derive maximum business value. Progent offers expertise with cross-platform environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to build and maintain hybrid solutions that transparently integrate on-premises and cloud resources.
Microsoft Exchange Server 2013 incorporates significant improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces powerful innovations plus a redesigned structure. These improvements favorably impact vital areas like manageability, high availability (HA), security and compliance, cost of ownership, collaboration, scalability, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the potential advantages of migrating to Exchange 2013, create a cost-effective test and deployment strategy, and educate your IT team to manage your Exchange Server 2013 solution. Progent can also provide affordable online consulting and management for Exchange Server 2013.
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to streamline their operations by automating crucial sales activities including listings, orders, payments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales, vendors can broaden their market, lower their cost of sales, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide programming, workflow integration, project management support, and training to help you shorten development time and speed up your return on investment.
Progent's CCIE-certified network infrastructure consultants offer high-level support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Progent's expertise providing Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms enable Progent to design specialized mission-critical applications and eCommerce environments that operate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting services can help you design reports that let you analyze your business more effectively, transforming uncooked information into useful insights into your company and customers.
For large businesses, Progent can leverage in-house IT groups by providing world-class background in supporting key Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the national or worldwide enterprise with branches, Progent can act as a seamless nearby supplement of enterprise network management. Progent’s enterprise consulting services include company-wide security, remote branch office support, network design, Sarbanes Oxley conformance, project management, and world-class service for multiple location network environments powered by Enterprise Windows 2003. Progent can provide field engineers and technicians to assist with a site move or office move, or a network architect to help with building or using an Internet Data Center or co-location site.
Progent's Linux support services offer small and mid-size companies and developers assistance with administering and supporting Linux computers that coexist with Microsoft-powered technology. Progent offers your organization access to Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of expertise offers you an easy single source to show you how to build and maintain a secure and robust mixed-platform connectivity and communications solution that supports Linux and Microsoft coexistence by combining MS Windows with leading Linux variations such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Progent provides small and medium size companies expert consulting for Intrusion Protection products and IPsec VPN products from major firewall and Virtual Private Network security vendors such as WatchGuard, Juniper Networks, and SonicWall. Progent can show you how to design a detailed security strategy and select appropriate technologies from a variety of suppliers to support your security goals while staying within your spending limits.
Progent offers onsite training designed for people who want to broaden their understanding of the Apple macOS and OS X operating system, Mac hardware, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual online training for Mac application software.
Progent's CCIE-certified network infrastructure experts can assist you to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to set up, manage, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Progent offers organizations of all sizes enterprise-class IT online or on-premises consulting for networks based on Microsoft Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified network consulting experts also can provide security expertise for companies varying in size from the small office to the worldwide enterprise.
If your business network mixes Linux-based products technology with Windows, Progent can help you to incorporate your computers into a unified environment that permits all your OS platforms to coexist for simple management, seamless dataflow, high availability, superior throughput, and tight security. Progent's UNIX/Linux and Microsoft Windows coexistence support offerings feature network architecture integration and support, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online technical help and troubleshooting, on-site technical support, and Contact Center outsourcing.
Fortinet FortiGate next-generation firewalls are leaders in delivering top performance for SSL/TLS inspection. Progent's Fortinet FortiGate firewall consultants can help you to integrate your Fortinet FortiGate security appliances to protect all your digital assets at the network perimeter, within the data center, at branch locations, and at the cloud edge.
Progent's Microsoft-certified consulting experts have over 10 years of background designing, deploying, optimizing and repairing System Center Operations Manager solutions and offer organizations of all sizes expert online or onsite consulting services for SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to watch over your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs according to leading practices for tracking network fabric as well as both Microsoft and third-party applications and services. In addition, Progent can deliver fast remote or onsite troubleshooting to assist you to fix serious issues uncovered by System Center 2012 Operations Manager.
Microsoft CRM helps mid-market businesses build positive client interactions. Built-in Sales and Customer Service modules enable employees to share information to help improve sales success and offer consistent, effective customer service. Progent can set up the optimal network infrastructure, including mobile wireless access, to support Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MSCRM professional who can show you how to combine Microsoft CRM with your sales or customer service data.
Progent can assist your organization to deploy Cisco's networking products to build a robust basis for your local, private cloud, or hybrid-cloud data center and streamline operations in vital areas including hardware utilization, security and compliance, versatility, reliability, and recoverability.
Progent can provide cost-effective remote consulting to help businesses to integrate Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for expandable low-latency storage, and Amazon Glacier for value-priced archival storage. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, architectural design and review, pilot testing, configuration, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security. Progent can provide advanced expertise with firewalls and VPN technology and can show you how to create all-cloud or hybrid cloud networking models that seamlessly integrate Amazon AWS services. Progent offers as-needed expertise to help you to overcome technical roadblocks or Progent can provide project management outsourcing to help you move to the Amazon AWS cloud on schedule and on budget.
Progent has extensive experience providing a full-spectrum of remote IT support and emergency repair services to local governments and schools across the U.S. Progent is one of the pioneers in providing advanced remote IT consulting and has provided IT solutions to organizations in all 50 states. Remote support saves travel costs and solves problems more quickly than on-premises support.
Windows 8.1 is engineered to power devices ranging from smart phones and slates to engineering workstations. A wealth of innovative features, such as touch screen support and iconic tile user interface, offer a broad range of benefits for organizations who understand how to exploit them. Progent's Windows consultants can assist get your organization up the learning curve with Windows 8.1 and make sure you derive maximum competitive value from the operating system's various technical enhancements.
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Progent can assist you in any and all facets of your migration to Exchange 2016 such as planning high availability architecture for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; determining storage requirements for your virtual machines (VMs), databases and log files; configuring hardware load balancing for fault-tolerant CAS services; planning, building and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).