Progent's veteran group of network consultants and application experts have years of experience delivering remote and onsite assistance for businesses of all sizes who need to incorporate Android phones and tablets into their IT networks so that users can be productive from anywhere. Progent has the range of skills to resolve technical problems that involve numerous manufacturers and that entail a mix of older and current technology. Progent offers budget-friendly online technical support to assist you with any facet of planning, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can deliver as-needed support to help you to resolve particularly challenging IT problems, or Progent can provide comprehensive project management support to ensure that you finish major IT initiatives on schedule and within budget. Progent can help with local, cloud-based, or hybrid network environments and offers expertise with operating systems, apps, management tools and hardware infrastructure. Progent also offers specialized group or one-on-one training sessions to help you manage and use Android phones efficiently.
Progent's SonicWall firewall consultants can help you deploy, manage, and troubleshoot SonicWall firewall products including the newer SonicWall TZ and NSa families of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into a complete security solution and build protection into your corporate operations.
DoubleTake/Carbonite Software offers a selection of tools intended to provide small businesses a variety of cost-effective alternatives for backing up and recovering vital workloads including Exchange Server, Microsoft SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning consultants have in-depth experience integrating DoubleTake/Carbonite products into small business information networks to achieve a high state of fault tolerance and disaster recovery readiness at an affordable cost.
Progent's seasoned application designers and programmers can assist your business to build enhancements to Microsoft Dynamics GP that support the unique requirement of your business without losing the advantages of Windows integration. Progent can also provide expertise with a range of software development technologies that can be utilized to create integrations with Microsoft GP. These integration tools include Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Progent's Co-managed Help Desk service makes it possible for your IT organization to split responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's roster of veteran technical support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Progent's Cisco CCIE-certified VoIP phone and video IP phone experts can help you to configure, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from legacy Voice over IP products to the latest HD media phones. Progent's consultants can also help your organization to integrate your IP phones with Unified CM, formerly named CallManager, or with Unified Communications Manager Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Unified CM applications that include Unified Communications Manager IM and Presence Jabber, Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent can provide support with all aspects of Cisco VoIP Phone integration including designing dial plans, configuring SIP trunking, installing Cisco ISR routers with CUBE VoIP networking capability, and creating UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.
Progent's Ekahau-certified Wi-Fi experts can assist your business to design, deploy, enhance, manage and troubleshoot a Wi-Fi network adapted to your building. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF signal measurement.
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your company to plan and carry out a cost-effective upgrade to Windows Server 2022 that features high availability and that is based on an on-premises deployment architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with a datacenter-based installation of Windows Server 2022.
Microsoft Systems Management Server provides extra capability for change and configuration management of Windows-powered networks through SMS Feature Packs. Feature Packs reduce the overall administrative costs of managing and configuring software by making it easier to copy system images, control mobile computers, and run management tools. In addition to alerting you about techniques to cut management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can help you plan and perform IT tasks that cover areas that Feature Packs are intended to make more efficient. Progent's migration and update services can minimize cost and reduce business disruption as you transition to new operating systems and applications. Progent's wireless consulting experts can help you develop efficient processes and standards to manage PDAs and smart portable phones so your mobile workforce stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you design a security strategy that includes policies, processes and IT products to keep your IT network safe.
Progent is organized provide in-depth remote consulting for all major technical areas associated with small business IT networks and allows you to outsource an array of strategic, on-demand support services including a part-time CIO to provide senior-level IT design and negotiating capability, a Call Center for help desk support, 24x7 remote monitoring, spam/virus filtering as an outside-the-firewall service, project management for major initiatives like site moves orOS upgrades, Cisco-certified consultants for designing high-performance and robust infrastructure, certified security specialists to ensure data protection and compliance, disaster recovery experts to create business continuity strategies, and software developers to create, customize, or troubleshoot mission-critical applications.
Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all delivered support activities. Unlike some freelance consultants or local service firms who offer scant documentation or details of tasks performed, every service delivered by Progent is accompanied by full documentation. Every Progent consultant has use of the support reports transmitted by each consultant to each client. The practice of detailing and archiving support activity allows more effective service and avoids a slew of typical problems such as when a service client is virtually held captive to a consultant who refuses to release vital service information.
Progent can help you to design and execute an efficient transition from a Sun Solaris-based IT system to a network powered by MS Windows and suited for running Microsoft's powerful office productivity suites, commercial applications, and software development tools. Progent's Sun Solaris, Windows and Cisco engineers and application specialists can help you guard your information and minimize productivity disruption by designing an efficient migration plan that preserves your existing assets in Sun Solaris application and infrastructure. UNIX-to-Windows migration support expertise available from Progent include evaluation of current environment, migration planning and testing, MS Exchange migration services, data and application transition, and processor and storage migration and consolidation.
Progent's support experts in Mac and Windows technology can show you how to combine Apple Macintosh and Windows systems into seamless networks with full sharing and collaboration support. Enabling efficient cooperation among a mix of servers and desktops powered by Mac OS and Windows calls for extensive knowledge of and background with Apple Macintosh and Windows products. Progent's experience in Microsoft and Apple service makes it possible to offer world class assistance to companies that rely on these technologies to maintain their competitive advantage. Progent's consultants can also help you to integrate Apple's iPhones and iPads with your Windows environment.
Progent's Microsoft-certified consultants can help businesses of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage, and libraries; design, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist your company to migrate from an earlier release of System Center Virtual Machine Manager or from another management system, and Progent can assist you to optimize and troubleshoot your current SCVMM 2012 environment so you realize the highest possible return on investment.
Windows Server 2008 Active Directory Configuration
Progent offers affordable online and onsite support to help organizations of any size to migrate all or part of their critical IT resources to Google Cloud Platform services. This can save time and hardware costs and enable access to Google's state-of-the-art machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform integration including requirements analysis, preparedness assessment, architectural design, testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.
Progent's computer outsourcing services for small companies include planning Server 2003, Microsoft .NET Server, and BackOffice systems, coordinating migrations Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk services, online and on-premises troubleshooting, fixing stubborn integration issues, and producing a company-wide security plan. Progent can show you how to enhance system availability and performance with non-stop configuration, redundant network topology, and proactive network monitoring. Progent also provides project management assistance for large-scale migrations and can assist with requirements definition, product inventory, bill of materials development, sourcing selection, procurement coordination, and complete documentation. Progent's computer outsourcing help also features education for office productivity products such as Office XP.
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to provide web-based control and comprehensive security for your email traffic. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a deeper level of inspection for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email that stays within your security perimeter.
Progent's consultants can provide cost-effective remote consulting and technical support services for Windows Server Essentials. Progent offers comprehensive project management to help you design and execute a smooth migration from Windows Server Essentials to Microsoft 365 and other Azure Cloud applications and services.
Progent can provide fast online access to Cisco-certified CCIE network infrastructure consultants. Progent's CCIE consultants can link to your network via advanced remote diagnostic utilities to deliver fast and economical analysis and repair of urgent network infrastructure problems.
Progent can help you to utilize Cisco's infrastructure technology to build a solid basis for your local, private cloud, or hybrid-cloud data center and streamline operations in vital areas such as hardware utilization, security and compliance, manageability, availability, and disaster recovery.
Progent's Mac experts can support the creative facets of Mac environments by offering consulting services and training in graphics, sound, and video. Progent's support professionals can provide help in a variety of Mac applications including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or setting up an audio/video production facility.
Progent's pricing model is to charge for online service and on-site visits per minute. Consequently, you pay exclusively for received support. Progent does not demand a higher rate for after-hours or urgent support, and within California or in regions where Progent offers on-site service, Progent does not charge for travel time except for urgent calls where on-site work is less than four hours. In addition, Progent applies no service activation charge and requires no retainer for services delivered during regular business hours. Many support organizations impose substantial minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity avoids big invoices for fast repairs so you won't be forced to allow minor problems to stay unaddressed.
Microsoft Office for Mac allows Apple Macintosh users to run the industry's most familiar business applications. Progent's Apple-certified Mac consultants can help you configure Mac Office on a mixed-platform environment combining Apple OS X and Windows-powered platforms so that Mac users can take advantage of the latest features in Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with co-workers who use Windows. Progent's consultants have experience with both Mac and Windows platforms and can support environments that combine Apple Macintosh with Microsoft Windows systems with complete resource sharing, or environments which intentionally limit collaboration between Apple Mac and Windows users.
Years of background providing Microsoft support and Cisco technology consulting has enabled Progent to develop a unique ability for supporting branch offices that require network help with the flexibility associated with with small organizations but which offers professional communications, thorough documentation, and adherence to corporate IT protocols. If your corporation has a sales office situated anywhere in or any region covered by Progent's consultants, Progent can provide a wide array of in-person and on-line IT consulting services and network design expertise.
Windows Server 2008 Hyper-VI Information Technology Consulting
Progent's Microsoft and Cisco authorized Consultants provide three ways to help mid-size and large organizations create an efficient and productive internal Computer Support Help Desk. Progent's help desk consulting services include Return on Investment analysis, process analysis and enhancement, management reporting, education of in-house staff, and documentation of processes. Progent's Software Evaluation and Integration Services help organizations analyze the numerous top level Help Desk software packages available and determine which products might be excessively expensive, lack key capabilities, or align badly with your company's corporate culture. Progent also provides short-term staffing for organizations who need to reinforce their in-house Help Desk staff for occasional tasks or to substitute for vacationing or incapacitated workers.
Progent can provide enterprise clients the help of a certified NetApp consultant for online or onsite support for NetApp's complete line of SAN storage products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Areas of NetApp SAN solutions supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, transparent patching, storage management, information assurance, disaster recovery, and troubleshooting. Progent can provide Tier 3 support to help you to take care of issues with NetApp SAN storage environments quickly and affordably following best practices.
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to provide centralized management and comprehensive protection for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This decreases your exposure to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a deeper level of inspection for incoming email. For outgoing email, the on-premises security gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall.
Microsoft Certified Partner Windows Server 2008 R2 Integration Services
Progent can help your organization to prepare for, deploy, and operate System Center 2012 R2 Configuration Manager. Progent can help you to upgrade smoothly to SCCM 2012 from a legacy device management solution or assist you to modify your current SCCM 2012 ecosystem to support your evolving IT needs. Also, Progent can assist you to build an infrastructure that takes full advantage of SCCM 2012 by delivering expertise with associated Microsoft platforms including Active Directory Domain Services, SQL SSRS, and Internet Information Services.
Progent's colocation center support services are designed for businesses with hardware located at IDCs or data center colocation hosting facilities and requiring timely on-premises service at the co-location facility as well as remote help from Microsoft and Cisco Premier Certified professionals. Progent provides a full range of Internet Data Centers and data center and co-location consulting services including network architecture analysis, Windows and UNIX server integration and support, troubleshooting for server and telecommunications networking, design and deployment of fault tolerant systems, defining and implementing layered security defenses, firewall integration and troubleshooting, designing load balancing environments, and planning high-availability server and storage cluster configurations.
Progent's veteran group of network consultants and application experts have extensive background delivering remote and onsite assistance for organizations of any size who need to integrate Android phones and tablets into their IT systems so that mobile clients can be productive while on the go. Progent offers the range of know-how to solve technical problems that involve multiple manufacturers and that entail a combination of older and up-to-date technology. Progent offers affordable online technical support to help you with any aspect of designing, implementing, managing and maintaining your BYOD solution. Progent can provide as-needed support to assist you to resolve especially stubborn IT problems, or Progent can provide outsourced or co-sourced project management services to ensure that you finish major network projects on time and on budget. Progent can assist with on-premises, cloud-based, or hybrid networks and can provide support for all major operating systems, applications, management utilities and network infrastructure. Progent also can provide specialized group or one-on-one classes to help you manage and operate Android phones efficiently.
Cisco's security and offsite connectivity technology for small to medium sized companies represent a full range of easy-to-administer security products to help you protect your wired and wireless network infrastructure. Cisco's Virtual Private Network line includes switches, firewalls, intrusion detection systems, and VPN access concentrators. Progent's professional consulting staff includes field-proven specialists with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional certifications who can help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security technologies that align best with your corporate goals.
Windows Server 2008 DirectAccess Online Technical Support
Progent's veteran team of IT consultants and subject matter experts have extensive background providing online and on-premises support for organizations of any size who need to incorporate Android phones into their information systems so that mobile clients can communicate and collaborate from virtually anywhere. Progent has the breadth of skills to resolve network issues that span multiple vendors and that represent a mix of legacy and up-to-date information technology. Progent provides cost-effective remote consulting to assist you with any stage of designing, configuring, managing and troubleshooting your BYOD environment. Progent can deliver as-needed technical support to assist you to resolve particularly challenging technical problems, or Progent can provide comprehensive project management support to help you finish strategic IT projects on time and within budget. Progent can help with on-premises, cloud-based, or hybrid network environments and offers expertise with operating systems, applications, management utilities and network infrastructure. Progent also offers customized group or individual classes to help you manage and operate Android phones securely and productively.
Microsoft has made a strong effort to enable seamless hybrid networks that combine Microsoft 365 Exchange Online and local Exchange systems. This allows you to have certain Exchange mailboxes hosted on your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can assist your organization with any facet of planning, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange specialists can provide as-needed expertise to help you through challenging technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Exchange solution is carried out on schedule and on budget.
SQL Server 2008 delivers indispensable, standardized tools to computer experts and network users, lessening the complexity of creating, deploying, administering, and accessing company information and analytical programs in environments ranging from mobile devices to corporate information networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2008 call for a network consulting firm with hands-on experience and wide knowledge in designing and deploying information-based, comprehensive business IT applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft technology, ensures you success in planning, configuring and supporting Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.
Progent's Sun Solaris platform consulting experts offer small businesses and software developers assistance with administering and maintaining Sun Solaris systems that operate with Microsoft-based networks. Progent can give your organization contact with Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This broad range of experience provides you with an easy one-stop source to help you build and maintain a protected and reliable mixed-platform network and communications environment that supports Sun Solaris and Microsoft interoperability by integrating Windows with popular versions of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
Progent's support experts in Mac and Windows technology can help you combine Apple Macintosh and Windows computers into seamless networks with resource sharing and collaboration support. Enabling efficient cooperation among a variety of servers and desktops powered by Mac OS and Microsoft Windows calls for broad knowledge of and experience with Mac and Microsoft technology. Progent's background in Microsoft and Macintosh consulting makes it possible to offer expert support to businesses that rely on these platforms to keep their strategic advantage. Progent can also assist your business to integrate Apple's iPhones and iPads with your Windows network.
SQL Server 2016 offers major enhancements in performance, scale, data security, availability, mobile computing integration, and built-in BI. Innovations include PolyBase for handling structured and unstructured files simultaneously for big data applications, Jason support, Dynamic Data Masking, Mobile Report Publisher, and seamless control over on-premises and cloud-based operations and services. Progent's Microsoft-certified consulting team can provide online and onsite support to assist organizations of any size to implement, administer or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft products including Windows Server, Exchange, SharePoint, Microsoft Dynamics GP, Lync or Skype for Business, and SCOM.
Progent's ProSight Email Guard solution uses the technology of top information security companies to provide web-based management and comprehensive protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. ProSight Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This decreases your vulnerability to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a further layer of analysis for inbound email. For outbound email, the onsite gateway provides anti-virus and anti-spam protection, DLP, and encryption. The local gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall.
Progent's CISSP-certified network security consultants can assist organizations of all sizes with any aspect of IT security. Progent can create cost-effective cybersecurity solutions that guard a small office against advanced malware attacks or Progent can design, deploy, and monitor an end-to-end security environment for hybrid networks that accommodate onsite, online, and mobile clients accessing network resources spread across a mix of physical datacenters and various clouds.
Progent's ProSight Email Guard uses the technology of leading information security companies to provide web-based management and comprehensive protection for all your email traffic. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to external threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a further level of inspection for inbound email. For outbound email, the local gateway offers AV and anti-spam protection, DLP, and email encryption. The local security gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall.
Progent's Duo managed services utilize Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication (2FA). Duo enables single-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices.
Cisco's Firepower NGFWs Firewalls provide a major performance boost over Cisco's previous-generation ASA 5500-X firewalls and include unified management and automation of advanced security features such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to design and execute a smooth upgrade to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's subscription-based security services to build and centrally manage network ecosystems that include local offices, data centers, private clouds and public clouds.
The Help Desk Call Center service delivery structure used by Progent's Technical Response Center gives small businesses an effective option to reliance on independent consultants by offering extensive expertise shared by multiple engineering groups, optional round-the-clock availability of emergency help, fast escalation to top-level engineers for solving even the most difficult issues, support consistency and reliability, quick follow-up overseen by seasoned IT service managers, a choice of convenient techniques for initiating service tasks, and a high level of process visibility enabled by ticket updates and accessible through a web-based portal.
Progent's UNIX platform consulting services offer small companies and software developers support for managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad range of expertise provides you with a convenient single consulting firm to show you how to create and maintain a protected and robust mixed-platform connectivity and communications solution that supports UNIX and Microsoft coexistence by combining MS Windows with major versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
Progent's Technical Response Center provides low-cost national after-hours remote assistance for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service experts offer extended hours telephone help and online direct computer access to troubleshoot and repair network problems rapidly and affordably.
Lync Server 2010 provides IM, Presence, audio and video conferencing, desktop collaboration, and both IP-based and public switched telephone network (PSTN) voice communication. Lync Server 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint Server and Office or cloud-based Microsoft 365 and simplify management through integration with Windows AD. Lync 2010 can also cut capital and operational costs by doing away with VoIP equipment and subscription fees, PBX systems, or legacy teleconferencing solutions. Progent's Microsoft-certified IM and Presence experts offer remote and on-premises support to help you to maintain and troubleshoot your existing Lync 2010 environment or evaluate the advantages of migrating from Lync to Skype for Business, which is Microsoft's new release of the product family. Progent can also help your organization to plan and carry out a smooth Skype for Business migration or a migration to Microsoft Teams.
Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide economical remote and on-premises consulting, application development, and technical support services for organizations of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist customers design and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines local and cloud-based components into a cohesive information management solution.
Progent's Microsoft-Premier SQL engineers offer an array of services to help small and midsize businesses to plan, deploy, administer, and repair Microsoft SQL Server 2008 solutions in order to receive the maximum business advantage from Microsoft's state-of-the-art database management technology. Also, Progent offers consulting expertise for network infrastructure, company-wide protection, and application programming to increase the strategic value of your IT network.
Progent's private cloud hosting service enables small and midsize organizations to run key applications such as SQL and Exchange Server from a hardened Tier III data center facility on fully redundant equipment with geographically separate data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup replication and restoration. You can use Progent's private cloud hosting service to eliminate large investments in the purchase, maintenance, and operation of computer equipment and data center facilities while achieving world-class levels of system availability and security.
Cisco has designed an extensive product line of routers including appliances built to provide the protection, performance, and reliability required by organizations ranging from branch offices to global enterprises. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved fault tolerance and network availability. Progent can help you select and configure Cisco routers to build a reliable infrastructure for your IT system and to make it economical to grow as you add new users, open new offices, deploy new services, extend your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide help with a variety of routers based on the Cisco IOS operating system, such as Cisco's 800 series of small office routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 2900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, as well as older 2500 and 2700 Routers.
Progent's Apple Mac consultants can support the creative aspect of Mac computing by offering consulting services and education in graphics, audio, and motion video. Progent's support professionals offer expertise in a range of Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or setting up an audio/video production facility.
Progent's Microsoft-certified experts can provide small and midsize companies IT consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for efficiently connecting people, groups and information. SharePoint Portal Server provides a central spot for your workers or clients to connect to, organize, distribute and manipulate useful information, documents, and software and to interact with one another. It enables quicker and more intelligent decisions, more efficient access across groups and more economical business practices. The main goal of SharePoint Server is to bring together, in a productive way, all of the many sources of knowledge accessible inside and without a business network. Windows SharePoint Services connect employees, clients, teams and major tasks with the data they've developed in a way that makes data easy to find, retrieve and re-use.
Progent offers access to the cost-effective support of online Internet connectivity experts to assist your company to assess or enhance your ISP services so your Internet connectivity solution matches your business needs. Services available from Progent's engineers include evaluation of your current bandwidth use, vendor and service plan analysis and ordering, network provisioning, and overseeing a seamless switchover to a different ISP and/or service plan. Network provisioning can include enhancing current routers and switches and deploying new ones, setting up firewalls, and designing dependable BGP architectures.
Progent's UNIX family support experts provide small and mid-size companies and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your business contact with UNIX experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad range of expertise provides you with a convenient one-stop consulting firm to show you how to create and manage a secure and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft interoperability by integrating Windows with popular variants of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
Progent's ProSight Email Guard solution uses the technology of top data security vendors to provide centralized control and comprehensive protection for your inbound and outbound email. The hybrid architecture of Progent's ProSight Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage. Email Guard's on-premises security gateway appliance provides a deeper layer of analysis for inbound email. For outbound email, the onsite gateway offers anti-virus and anti-spam protection, DLP, and encryption. The local gateway can also help Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter.
Cisco's PIX firewalls have been discontinued and Cisco might not offer support these legacy devices. Progent still offers consulting assistance for Cisco's PIX Series firewalls to help you with management and troubleshooting and Progent can also help you determine if you should migrate to the latest firewall technology from Cisco. Progent's Cisco-certified experts can help your company plan and carry out a cost-effective migration to Cisco ASA 5500-X firewalls based on industry best practices.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management platform that incorporates machine learning technology and expert services to provide cutting-edge endpoint detection and response.
Progent's Duo managed services incorporate Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation with Apple iOS, Android, and other out-of-band devices.
Microsoft Certified Windows Server 2008 Security Support Outsourcing
Progent is one of the most experienced network consulting companies for designing email systems powered by Exchange 2000 Server. Progent is skilled in helping small businesses receive the full advantages of Microsoft Exchange 2000 for typical scenarios including updating from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 Server management.
For advanced project management support, Progent offers access to senior information technology professionals with years of background in technology management, application development, and business process engineering for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers can provide project management expertise to help enterprise clients follow best practices to ensure that major projects are completed on schedule and on budget.
E-Mail Guard represents a complete solution for defending against spam and virus attacks. E-Mail Guard addresses the security and management of corporate email by providing constantly updated spam and virus filtering, policy management, content testing, and defense against email-based DHA and DDoS attacks. E-Mail Guard also features monitoring, administration and analysis tools plus outbound email testing to let you fix your e-mail environment and define and enforce company email policy.
Microsoft has made a strong effort to enable seamless hybrid ecosystems that integrate Microsoft 365 Exchange Online and local Exchange systems. This allows you to have some mailboxes located on your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can assist you with any facet of planning, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can provide as-needed support to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid Exchange solution is completed on schedule and within budget.
SQL Server 2016 offers significant enhancements in speed, scale, security and compliance, uptime, BOYD support, plus integrated BI. New features include PolyBase for processing SQL and NoSQ files simultaneously for big data applications, R language integration, Dynamic Data Masking, Mobile Report Publisher, and seamless control over on-premises and cloud-resident resources. Progent's Microsoft-certified consultants can deliver online and on-premises support to assist businesses of any size to deploy, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft products including Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Progent can assist you in all phases of your migration to Microsoft Exchange Server 2016 including designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V design; specifying mass storage capacity required for your VMs, mailbox databases and log files; setting up hardware load balancing (HLB) for high-availability client access services; planning, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
If you are producing Linux-based applications in an environment that has Windows-based servers, PCs, and office productivity products, Progent offers comprehensive network support outsourcing that allows you to concentrate on your area of strategic expertise without the constant hassle of maintaining your business network. By using automated server monitoring and by delivering remote and in-person assistance when your business needs it, Progent offers an affordable alternative for supporting an information system that features high reliability, protection, and performance. Progent's Linux developer support services feature comprehensive network support outsourcing, virtual infrastructure, online and on-premises support and repair, 24x7 monitoring, and Helpdesk outsourcing.