Progent's UNIX platform support experts provide small and mid-size companies and developers support for managing and supporting UNIX, Linux or Solaris environments that operate with Microsoft-based networks. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This wide array of experience offers you an easy single source to show you how to build and manage a secure and robust mixed-platform connectivity and communications environment that allows UNIX and Microsoft coexistence by combining Microsoft Windows with popular variants of UNIX including Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Progent offers the services of a certified engineer with expertise deploying technology from the leading video conferencing/telepresence providers including Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist your company to design, configure, expand, or troubleshoot a telepresence environment that protects your investment and optimizes the business value of your IT network. Progent also offers the expertise of infrastructure consultants able to help companies of any size to build and maintain a network that provides the speed, dependability, protection, and scalability required to support your telepresence solution.
Progent can provide you with experts who can customize your Microsoft Dynamics ERP, MRP, and accounting system packages to suit your specific business requirements. Progentís Microsoft consultants offer expertise in Microsoft AX ERP Software, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also offers custom e-Commerce consulting services for safe, company-wide resource sharing as well as interfacing with Customer Relationship Management programs.
Progentís IT outsourcing services for small companies include designing Server 2003, .NET Server, and Microsoft BackOffice systems, coordinating upgrades to XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk Call Center, remote and on-site troubleshooting, resolving stubborn IT problems, and producing a comprehensive security strategy. Progent can show you how to enhance system reliability and throughput with zero-downtime configuration, resilient network architecture, and proactive server monitoring. Progent also provides project management assistance for major migrations and can help with needs definition, product identification, bill of materials development, vendor selection, purchasing coordination, and complete documentation. Progentís IT outsourcing help also features education for office productivity packages such as Microsoft Office.
Progent provides small and medium size businesses professional consulting for Intrusion Protection Systems and IPsec VPN solutions from major firewall and Virtual Private Network security companies such as WatchGuard, Juniper Networks, and Symantec. Progent can help you design a comprehensive security strategy and select the right technologies from multiple vendors to support your security goals while sticking within your spending limits.
Progent's Cisco CCIE-certified VoIP phone and video IP phone experts can assist you to configure, maintain, and debug Cisco IP phones, video IP phones and wireless IP phones. Progent offers support for all versions of Cisco's IP phones from legacy VoIP devices to the newest media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified Communications Manager, originally named CallManager, or with Unified Communications Manager Express to create a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified Communications Manager apps that include Unified CM IM and Presence Jabber, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent can provide support with all aspects of Cisco VoIP Phone integration including designing dial plans, setting up SIP gateways, installing ISR routers with CUBE VoIP networking capability, and creating UCS server failover and Cisco SRST solutions for high availability.
Progent offers enterprise clients the help of a NetApp-certified consultant to deliver remote or onsite expertise for NetApp's complete line of SAN software and hardware products including Data ONTAP data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror, SnapVauly incremental D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series storage lines. Areas of NetApp SAN storage technology supported by Progent include system dsign, cloud deployment, virtualization, migrations, transparent patching, storage management, security and compliance, high availability, and remediation. Progent offers Level 3 support to help you to take care of problems with NetApp SAN environments efficiently following best practices.
Progent can provide the services of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization describes the core competencies and global standards of skill that information security professionals are expected to master. CISM gives business management the assurance that consultants who have qualified for their CISM credential have the background and capability to provide effective security administration and consulting services.
Progent's Microsoft-certified consultants can provide economical online and on-premises consulting expertise, application development, and technical support services for organizations of any size who want to upgrade to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint.
Cisco's network security and remote connection products for small companies represent a full line of easy-to-administer security solutions to help safeguard your wired and wireless network infrastructure. Cisco's VPN line features switches, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's professional consulting staff includes experienced specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who are able to help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security solutions that fit most closely with your company objectives.
Progent can provide cost-effective remote consulting to help companies of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable cloud storage, and Amazon Glacier for low-cost archival storage. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design and review, pilot testing, configuration, centralized administration, performance tuning, software license management, backup/restore solutions, and security strategies. Progent offers advanced expertise with firewalls and VPN technology and can show you how to create cloud-centric or hybrid cloud ecosystems that efficiently integrate Amazon AWS services. Progent can provide as-needed support to help you to overcome technical roadblocks or Progent can deliver comprehensive project management outsourcing or co-sourcing to help you move to the Amazon AWS cloud on time and on budget.
Progent's webinar training classes provide small companies the cost savings, simplicity, and flexibility of web-based learning plus the effective pedagogic methods of expert teachers who use advanced collaboration software to emulate real-time, participatory classes. Progent offers online education for popular desktop software including elements of Microsoft Office suite such as Excel, Word, PowerPoint, and Visio: MS Dynamics business accounting and management reporting software including MS Dynamics GP (Great Plains); as well as additional popular desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.
ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by checking the state of vital devices that power your network environment. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your designated IT management staff and your assigned Progent consultant so that any potential problems can be addressed before they have a chance to impact productivity.
Progent's ProSight Enhanced Security Protection (ESP) managed services offer economical multi-layer protection for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP delivers firewall protection, penetration alarms, device control, and web filtering through cutting-edge tools packaged within one agent managed from a single control. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP deployment that addresses your organization's unique needs and that helps you demonstrate compliance with legal and industry data protection standards. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require immediate attention. Progent can also assist your company to install and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack like ransomware.
Progentís Microsoft-premier consultants can assist your organization to enhance your application servers or desktops from 32 bits to 64 bits. Progent can help you to calculate the costs and benefits of migrating to 64-bit processing, plan an affordable upgrade strategy that reduces operational disruptions, and deliver inexpensive, professional remote support to assist your organization to configure 64-bit software and application programs on your existing computers.
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small organization's production servers in a solution that gives the highest degree of dependability and expandability and is in addition simple to transfer to another host. ProSight Virtual Hosting and management options are based on mature virtualization technologies that enable small businesses with multi- platform environments to economize dramatically on the expense of capital investments, infrastructure maintenance, and network management while benefiting from world-class fault tolerance and an unprecedented degree of vendor independence.
Cisco's wireless VoIP phones are industrial-grade Wi-Fi handsets designed for professionals who are mobile within campus, hospitality, retail or other venues where management requires user endpoints that provide more administrative control, security and ruggedness than is possible with the Bring-Your-Own-Device mode of mobile collaboration. Integration of Cisco's wireless IP phones typically demands that you configure and optimize numerous key pieces of your Wi-Fi environment including wireless access points, switches, wireless LAN controllers, and call management software. Progent's Cisco-certified consultants offer online and on-premises assistance to help you build and maintain a Cisco wireless IP phone deployment by delivering integration services that range from troubleshooting the set up of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of an entire campus.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Forefront TMG 2010 builds on the powerful security technologies of ISA Server and offers a centrally managed web gateway that delivers a single-server solution for an array of security features such as an application and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network management, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides comprehensive web security logging and reporting features, permits customized reports generated by Microsoft SQL Server, integrates with Active Directory to simplify policy enforcement, and can be deployed as a virtual machine to lower costs and enhance recoverability. Progent's Microsoft consultants can assist you to plan and execute pilot and production implementations; integrate Microsoft Forefront TMG 2010 with Windows Server 2008, AD, SQL Server, Microsoft Exchange Server, and SharePoint; install Forefront Threat Management Gateway 2010 to operate on a virtual server with Windows Hyper-V; and deliver ongoing consulting and repair services. Progent's consultants can also assist your organization to migrate economically to Forefront Threat Management Gateway 2010 from any version of ISA Server.
Progent's Microsoft certified consultants can show you how to design and deploy a smooth in-place Exchange Server 2003 upgrade strategy that avoids productivity disruption, reduces long-term support requirements, and makes your Exchange 2003 Server easy to administer. For complex multi-server or multi-location migrations, Progent has the knowledge and experience to complete your move quickly and affordably. Progent's Microsoft Exchange Server 2003 help, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor enhancements of Microsoft Exchange 2003 Server that are in keeping with your business goals.
Progentís Microsoft-premier engineers can help your organization to update your application servers and/or desktops from 32 bits to 64 bits. Progent can assist your company to calculate the risks and benefits of moving to 64-bit processing, plan an affordable upgrade process that reduces business disruptions, and deliver inexpensive, professional online support to aid your organization to configure 64-bit operating systems and application programs on your existing hardware.
Email Guard from Postini provides continually updated spam and virus blocking, content filtering, and protection from email-based DHA attacks and DSA attacks. Progent is a Postini partner and service firm. If your company is too small to qualify for a standard Postini license, you can still have the use of Postiniís Perimeter Manager services through Progentís E-Mail Guard anti-spam and antivirus service program. Progentís certified e-mail protection professionals can show you how to develop an email safety strategy that incorporates spam filtering and anti-virus services and processes.
Progentís consultants provide experience in a variety of technologies related to mobile networking including system infrastructure, wireless data synchronization, wireless protection, mobile email, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile software development. Progent's Microsoft and Cisco certified experts can save your business time and money by using their wireless background to show you how to select and integrate mobile connectivity technologies that fit the needs of your company. Progent can also tune your network infrastructure so that wireless handhelds work better.
Progent is among the most qualified network support companies for designing email and messaging solutions based on Exchange 2000. Progent specializes in helping small and mid-size companies receive all the advantages of Microsoft Exchange 2000 under typical situations including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 support.
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small or mid-size company's servers in a solution that delivers the highest level of availability and expandability and is in addition easy to move to another host. ProSight Virtual Hosting options are based on mature virtualization architectures that enable small and midsize businesses with mixed- platform environments to economize dramatically on the expense of capital equipment, infrastructure maintenance, and IT administration while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
Progent can provide the services of a CRISC-certified risk management consultant to assist your company to plan and deploy an enterprise risk management (ERM) solution following leading practices promoted by CRISC and geared to align with your company's risk appetite, business goals, and IT budget.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior-based analysis technology to guard endpoints and servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily evade traditional signature-based AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and provides a unified platform to address the complete threat progression including protection, detection, containment, cleanup, and post-attack forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats.
Cisco's Meraki line of switches are designed for sites ranging from small branches to large campuses. Progent's Cisco-certified CCIE consultants can provide affordable online consulting expertise to assist you to design and implement an efficient network architecture based on Meraki switches, simplify network administration with Meraki's cloud-centric management tools, set up policies to ensure security and compliance, create and validate a disaster recovery strategy, and troubleshoot issues related to any aspect of your Meraki ecosystem. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi access points to create a cohesive networking solution.
Hyper-V 2016 incorporates key technologies first developed for and refined on Microsoft Azure, among the world's biggest public clouds. This significantly improves the ability of the Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by improving security, availability, expandability, manageability, reliability and disaster recovery. Progentís Microsoft-certified consulting team can help you to assess the benefits of Hyper-V 2016 for your organization, configure test environments to verify the ability of Hyper-V 2016 to support your vital applications, plan an efficient network topology for a cloud-centric or hybrid installation, develop and carry out a non-disruptive migration plan, train your IT management and support personnel, and provide as-needed consulting and debugging support to ensure that your Hyper-V 2016 investment delivers the highest possible business benefit.
Remote 24x7 monitoring, automated alerts, and periodic analytical reporting are crucial to preserving the health of your IT system and avoiding unnecessary and expensive downtime. Remote Monitoring and Management solutions have advanced to the point that businesses of any size can get a level of network stability that was once reserved for enterprises. Progent offers a variety Remote Monitoring and Management solutions available as low-cost service packages designed to assist you to identify and fix a most network issues before they get big enough to disrupt your business.
Progent can help your organization to utilize Cisco's infrastructure technology to create a solid basis for your local, cloud-centric, or hybrid-cloud data center and improve operations in vital areas including hardware utilization, security and compliance, versatility, reliability, and recoverability.
Progent has over a decade of background configuring, and supporting the core components that make up Microsoft System Center and can help your organization to design, configure, maintain, and repair your System Center 2012 R2 solution to optimize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-connected datacenters. Progent can help your organization to upgrade to the latest edition of System Center from an older release or from a third-party datacenter management solution to provide the advantages of best-in-class deployment, management automation, security, plus infrastructure and application availability and performance monitoring.
Cisco's wireless VoIP phones are hardened Wi-Fi handsets intended for professionals who are mobile within office, warehouse, health-care or other venues where IT management requires portable phones that offer more control, security and ruggedness than is achievable with the BYOD style of workplace communications. Creating solutions with Cisco's wireless VoIP phones usually requires that you set up and fine tune numerous key pieces of your wireless infrastructure such as APs, routers, wireless LAN controllers, and management tools. Progent's certified consultants offer remote and on-premises support to help you create and administer a Cisco wireless IP phone solution by delivering services that can range from troubleshooting the configuration of a wireless VoIP phone or AP to providing project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of a campus.
Progent's Microsoft-certified database consultants can provide small and midsize businesses online support for leading database platforms including MS SQL Server, Oracle, MySQL, and Office Access. Services offered by Progent include installation and integration, database design and programming, management services, synchronization solutions, capacity planning, performance tuning, migration, security and compliance, backup/restore systems, troubleshooting, and training.
Progent's Cisco Wi-Fi IP phone configuration experts offer remote and onsite support to help your organization build and manage a Cisco wireless VoIP phone deployment by providing integration services that range from troubleshooting the configuration of an IP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of an entire campus.
Before Progentís MOM-based solution, system problems were handled reactively, once users complained about them. With the benefit of proactive, automated alerts and trend analyses created by MOM, Progent is now able to fix network troubles before they becomes critical enough to impact network availability. Because of MOM, Progent can resolve incipient problems before customers know that the problems are there. Progent offers help for MOM 2005 and Microsoft Operations Manager 2000 to deliver small company networks enterprise-class reliability, security and performance.
Progent's SonicWall firewall consultants can help you deploy, maintain, and update SonicWall firewall devices including the current SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into an end-to-end network protection plan and build protection into your business practices.
Progent provides nationwide remote phone support and consulting services for businesses that operate UNIX, Linux, or Solaris environments or whose information systems feature a combination of UNIX/Linux and Microsoft Windows technology. Remote IT help offers maximum return for your IT dollar by extending client efficiency and limiting the hours billed for network repair services. Sophisticated online support tools and experienced technicians and consultants combine to enable Progent to handle most network issues without squandering time and money by traveling to your site. In the vast majority of situations your IT problems can be dealt with by telephone or through a mix of phone help and online access. Progent can offer the services of Cisco CCIE network experts and CISM certified security professionals to assist with the most difficult system problems.
Progent can help you in all phases of your migration to Microsoft Exchange Server 2016 including designing high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; determining storage capacity required for your virtual machines (VMs), databases and log files; configuring hardware load balancing for high-availability client access services; designing, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web.
Stealth penetration testing is a key part of any comprehensive IT system security strategy. Progentís security professionals can run thorough intrusion checks without the awareness of your organization's in-house network support staff. Stealth penetration testing shows whether existing security monitoring systems such as intrusion incident alerts and event history analysis are correctly set up and actively observed.
Progent offers the guidance of a CRISC-certified risk management consultant to help your company to design and deploy an enterprise risk management (ERM) solution based on best practices identified by CRISC and crafted to align with your organization's risk tolerance, business objectives, and IT budget.
Progent offers the expertise of a senior consultant with extensive experience installing, maintaining, and enhancing telepresence platforms from leading vendors including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your in-house IT support group, your ISP, and your telepresence platform vendor to help your company increase the strategic value of your telepresence ecosystem.
Progent's virtual classroom webinars offer small companies the affordability, simplicity, and flexibility of online seminars plus the effective training methods of experienced teachers who employ advanced collaboration software to reproduce real-time, participatory classes. Progent can provide online education for popular desktop applications including elements of Microsoft Office suite such as Microsoft Office Excel, Word, Publisher, and Outlook: Microsoft Dynamics accounting and management reporting products such as MS Dynamics GP; as well as additional popular desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Lync Server 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop sharing, and both IP-based and public switched telephone network telephony. Microsoft Lync 2010 can extend the capability of Exchange Server, SharePoint Server and Office desktop or Office 365 and streamlines administration through integration with Windows AD. Lync can also reduce expenses by eliminating VoIP hardware and subscription fees, PBX systems, or legacy teleconferencing technology. Progent's certified IM and Presence experts offer online and onsite support to assist you to maintain and repair your current Lync Server 2010 deployment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also help your organization to design and execute an efficient Skype for Business migration.
Progent's Microsoft-certified professionals provide technical help and network consulting expertise for Exchange Server 2003, Windows 2003 Server, and for the complete family of Microsoft Servers. Progent's migration, configuration, administration, and troubleshooting services for Exchange Server 2003 include planning, installation, project management, onsite and remote troubleshooting, Help Desk Call Center support, expert security evaluation, and comprehensive network management outsourcing.
Microsoft Exchange 2013 includes major improvements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers powerful new features as well as a redesigned architecture. These improvements affect key facets of IT like ease of administration, availability, compliance, operational costs, collaboration, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can help you evaluate the possible business benefits of migrating to Microsoft Exchange Server 2013, design an efficient test and rollout plan, and train your IT team to manage your Exchange 2013 environment. Progent also offers ongoing online support and management for Microsoft Exchange Server 2013.
Progent offers one-on-one education designed for individuals who wish to expand their understanding of the Apple macOS and OS X operating system, Mac hardware, or Mac office software including Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one online classes for Mac application software.
Exchange Servers and Apple Mac workstations can work together efficiently. Progent's Apple and Microsoft premier experts can help you install Microsoft Entourage and Exchange so your Apple Macintosh users are able to collaborate with colleagues who run Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh software can coexist, allowing Mac users to get and send email, examine the GAL, import addresses, sync up appointments, and invite fellow workers to conferences with your Exchange account. Progent will verify that your Exchange Server is properly set up and that WebDAV and Outlook Web Access are enabled. Progent also can provide specialized onsite Entourage training.
Office 365 is Microsoft's extensive suite of client productivity applications and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 apps and cloud services are available in a variety of product bundles targeted at customers ranging from students and home offices to enterprises. Progent can provide fast and easy online access to consultants with expertise in Microsoft, macOS, Apple iOS, and Google Android technology. Progent can help your business to evaluate the many subscription options offered with Office 365 and configure your network with Office 365 so you realize maximum business value. Progent offers expertise with cross-platform environments that include Windows, macOS, and Linux operating systems. Progent can also help your business to create and maintain hybrid solutions that transparently integrate local and cloud-based resources.
Progent's Microsoft-certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and rollout plans, tune your infrastructure for local, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT support, team, develop a corporate-wide security plan, automate IT administration, help with creating applications, and build and test a disaster recovery/business continuity plan.