Progent's Cisco Jabber consultants offer remote or on-premises support to help organizations of all sizes to design, deploy, manage, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent can provide in-depth expertise for all the technologies that go into creating a cohesive Jabber solution including Cisco network appliances and management software, Microsoft 365 applications, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP trunking, WiFi systems, cyber security, cloud computing, immersive telepresence systems, PBX products, business continuity, and the many other components of a modern collaboration solution.
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Lync Server 2010 for your environment and can help you to design and execute a deployment of Microsoft Lync Server that centralizes the administration of IM and Presence and increases the productivity of your in-house staff, telecommuters, and smartphone users. Progent can in addition assist you to carry out a smooth migration to Microsoft Lync Server 2010 from Office Communications Server or from Microsoft Live Communications Server, interface Lync Server 2010 with Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how you can use Lync Server to enhance the collaborative functions of Microsoft Office programs, and offer webinar training and ongoing technical support for Lync Server 2010 and other Microsoft products.
Widows Server 2012 R2 Hyper-V advances the power of virtualization in critical areas including secure multitenancy, agile infrastructure, cloud support, expandability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can help your business to take advantage of Hyper-V to deploy and maintain virtual servers to reduce network expenses and enhance productivity.
Progent's Juniper-certified NetScreen consultants can help your company to install and optimize NetScreen 5200 and 5400 routers, upgrade from older NetScreen products to the latest Juniper products, and troubleshoot infrastructure issues in all-Juniper or mixed-vendor environments.
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, find and protect data about your network infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs or warranties. By cleaning up and organizing your network documentation, you can save up to 50% of time spent looking for critical information about your IT network. ProSight IT Asset Management features a common location for storing and collaborating on all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you're planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require when you need it.
Progent's ransomware consultants can help your business to assess your ransomware vulnerability, remotely monitor and guard your IT environment, help with negotiating a settlement with a threat actor, and reconstruct an information system damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Progent can provide expert online consulting support to help organizations connect their IT infrastructure with leading public cloud platforms such as Azure and Amazon AWS. Progent can help your IT team to design and administer cost-effective environments that can include Windows and Linux systems and applications in either cloud-only solutions or in hybrid network models that utilize physical IT assets as well as cloud services. To help you to incorporate cloud services with physical datacenters, Progent offers a range of public cloud migration support services such as Microsoft Azure enterprise hybrid cloud design and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has over two decades of experience providing advanced consulting expertise remotely, and Progent can help you successfully carry out your cloud migration initiatives quickly and within your budget.
Progent's computer outsourcing services for small companies include planning Server 2003, .NET, and Microsoft BackOffice systems, coordinating upgrades to Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk Call Center, remote and on-site troubleshooting, resolving stubborn integration problems, and creating a company-wide security plan. Progent can show you how to enhance network reliability and performance with zero-downtime technologies, resilient network topology, and proactive server monitoring. Progent also provides project management assistance for major upgrades and can assist with requirements definition, product inventory, BOM development, sourcing selection, purchasing logistics, and professional documentation. Progent's computer outsourcing help also includes education for office productivity programs such as Microsoft Office XP.
Global Information Assurance Certification was founded in 1999 to certify the knowledge of information technology security professionals. GIAC certifications are acknowledged by companies and government organizations all over the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants offer support for any of the network security capabilities addressed under GIAC accreditation including auditing infrastructure vulnerability, event handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
Progent's IT outsourcing packages offer affordable computer support for small organizations. Whether it includes designing system architecture, setting up an internal Help Desk or outsourcing a one, rolling out a new email platform, monitoring your system, or building an on-line business application, outsourcing your network technical services can reduce costs and minimize risks, permitting IT support expenses to grow in a more linear and manageable manner than is possible by assembling a large, all-purpose in-house IT organization. Progent's Outsourcing White Paper and flyers tell you how Progent can help you build a secure and highly available system architecture for your critical applications powered by Windows.
Progent's Mac networking consultants can assist you with a broad range of network foundation issues such as network architecture, off-site and mobile connectivity, internetwork compatibility, protection, and emerging technologies such as Voice over IP and fast wireless connectivity. For business networks based solely on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent has the knowledge and depth to deal with the complexity of planning, configuring, and supporting a network infrastructure that is reliable, secure, efficient and supportive of your business objectives. Progent can show you how to deploy Apple's Xserve enterprise servers, Xserve RAID fault-tolerant storage products, and Apple's Xsan SAN solution. Progent can also provide certified professionals to support Cisco routers and switches.
Progent's Microsoft-certified consultants have over 10 years of experience planning, deploying, enhancing and repairing Microsoft SCOM environments and offer companies of all sizes advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can assist you to design an architecture for SCOM 2012 servers that provides the responsiveness and resilience needed to watch over your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent can also help you to import and customize SCOM 2012 management packs according to industry best practices for monitoring network infrastructure and Microsoft and third-party apps and services. Also, Progent can provide responsive online or onsite technical support to help you to fix serious problems uncovered by Microsoft SCOM 2012.
Progent's Cisco certified Wi-Fi experts can provide economical online and on-premises support for end-of-life and current 802.11ac Aironet Wi-Fi access points (APs) and Progent can help you to plan and manage wireless solutions that include indoor and outdoor/ruggedized Aironet access points.
Progent's Cisco-Premier network management consultants can show you how to use Cisco's management utilities along with a variety of specialized third-party applications to build a comprehensive network management strategy to keep your network operating smoothly, fully utilize limited resources, protect your data, recover rapidly from hardware failure or deliberate assaults, and allow you to add or reassign valuable resources intelligently and economically as your business grows.
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management platform that incorporates machine learning technology and expert services to provide comprehensive endpoint detection and response.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist you to contain the progress of an ongoing ransomware breach. Call 800-462-8800
Progent's Cisco-certified Wi-Fi integration experts can help you to deploy, manage, and debug Cisco Wi-Fi products such as Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.
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Progent's Ekahau-certified Wi-Fi site design experts can assist your business to plan, implement, enhance, manage and troubleshoot a Wi-Fi network adapted to your building. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for onsite RF signal analysis, Ekahau Analyzer for debugging RF signal issues, and Ekahau Insights for managing the performance of multiple Wi-Fi sites.
Progent's wireless site survey services assist you to design, deploy and debug a Wi-Fi LAN optimized for your environment, providing your business a WLAN that delivers the reception, speed, capacity, security, and roaming ability your business needs.
Microsoft Dynamics 365 Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) offers small and midsize businesses a unified soultions for financials, inventory, operations, capacity planning, procurement, sales and marketing, supply chain, and business analytics. Progent's Dynamics Business Central/NAV experts can assist you to manage your older Dynamics NAV environment or migrate smoothly to a cloud-based, on-premises, or hybrid deployment.
Progent has over 20 years of background deploying, maintaining and troubleshooting the key platforms included with System Center and can assist you to plan, deploy, support, and repair your System Center solution to maximize the availability and performance of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and local and Cloud-based fabric. Progent can assist your organization to upgrade to the latest edition of System Center from an earlier one or from a third-party datacenter management solution to provide the benefits of best-in-class deployment, centralized management, security, plus infrastructure and critical application performance monitoring.
Progent's Cisco-certified Catalyst 802.11ax WAP consultants offer affordable remote and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Progent's Duo managed services incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication (2FA). Duo enables single-tap identity verification with Apple iOS, Android, and other out-of-band devices.
Progent's Microsoft-certified consultants can provide advanced expertise in deploying, operating and debugging all versions of Project, Microsoft Project Server, and Project Online and can provide a broad variety of affordable online consulting services based on industry best practices to assist businesses of all sizes to receive all the advantages of this leading project management solution. Consulting support available from Progent include solution design, software configuration and migration, setting up safe file and status sharing among local and offsite users, network infrastructure optimization, and specialized webinar training classes.
Progent's Citrix consultants can help your organization to evaluate the potential strategic value of the various versions of Citrix Essentials for Hyper-V, help you to use Citrix management tools with your Microsoft Hyper-V environment, and demonstrate to you how to use Citrix Essentials to improve the responsiveness, availability, consistency, and fault tolerance of your virtual network while lowering the cost of resources and support and simplifying administrative processes.
Progent's Microsoft-certified consultants can help you rationalize the economic case for deploying Microsoft SharePoint Server 2007, advise you on the appropriate version of SharePoint Portal Server for your application, offer setup and deployment expertise, assist you to set up MS SQL Server as a supporting DBM, improve your network integrity, integrate your standard and customized application software to operate with SharePoint 2007, develop a comprehensive security plan that encompasses portal solutions, and provide troubleshooting and Help Desk support.
Altaro VM Backup software from Hornetsecurity provides small and mid-size organizations a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud-hosted architectures and also supports low-cost backup to Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of online or on-premises services to assist you to plan, deploy, manage and debug a comprehensive backup/restore system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup.
Progent's Standard Help Desk Services provide an end-to-end service desk solution that manages all aspects of online desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Help Desk services are provided at a substantial discount from Progent's normal Level 1 desktop support rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to resolve challenging issues.
If your office network combines Sun Solaris technology with Microsoft Windows, Progent can show you how to incorporate your computers into a cohesive environment that permits all your operating systems to run side by side for easy administration, transparent information exchange, high dependability, enhanced performance, and strong protection. Progent's Sun Solaris and Microsoft Windows coexistence support services include IT infrastructure integration and service, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, remote network help and repair, in-person technical support, and Contact Center services.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for piloting mission-critical applications, developing cost-effective migration methodologies, evaluating and optimizing performance, planning or verifying business continuity strategies, mitigating compatibility issues, and building training systems for new products and technologies. For Progent clients who lack adequate internal resources to configure proper pilot environments, the lab reduces capital costs and technical risk while keeping critical IT projects on schedule.
Progent's certified Windows Server 2019 experts can assist your company to design and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers major enhancements in capacity, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, availability, and Linux support.
Progent's ProSight Email Guard solution uses the technology of top information security vendors to deliver web-based control and comprehensive protection for your email traffic. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a deeper level of analysis for inbound email. For outbound email, the onsite security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email that stays inside your corporate firewall.
Windows 8.1 is designed to run on computers from smartphones and slates to power-user desktops. A wealth of new and improved capabilities, including touch screen support and signature live tiles user interface, provide a broad selection of advantages for organizations who understand how to put them to work. Progent's Windows consultants can help get your organization up to speed with Microsoft Windows 8.1 and show you how to gain maximum competitive advantage from the product's various technical enhancements.
Progent's engineers can provide a variety of IT outsourcing and co-sourcing services to help companies of all sizes to install, administer, and troubleshoot networks that include desktops, laptops, tablets, or Windows phones powered by Windows 8.1. For enterprises, Progent's senior project managers can help design and configure test environments to assess Windows 8.1 and develop and manage Windows 8.1 deployment projects based on leading practices.
Progent's Microsoft certified experts offer a variety of support services for Microsoft Dynamics GP. Microsoft Dynamics GP is a Microsoft financial package and corporate management solution built, like all Microsoft accounting tools, on the expandable and familiar foundation of Windows technology. Dynamics GP/Great Plains 2010, the latest edition of Microsoft accounting products in the Microsoft Dynamics GP family, offers an affordable tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Microsoft Dynamics GP/Great Plains is simple to install and configure, and with its modular approach you are able to license only the functions you currently require, with the option to expand users and enlarge functionality in the future. Progent's Dynamics GP Software consulting experts can help you deploy, customize and administer Dynamics GP/Great Plains 2010 and also older editions of Dynamics GP.
Progent's Ekahau-certified Wi-Fi consultants can help your business to design, deploy, enhance, manage and debug a Wi-Fi network adapted to your environment. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for onsite RF analysis.
Windows Server 2008 is a major step forward in making information networks more secure and available, easier to virtualize and manage, higher performing, and able to offer an improved platform for web publishing. Progent can help your business get the most from the enhancements built into Microsoft Windows Server 2008 by providing consulting, technical support, education, temporary staffing, monitoring, and security engineering services.
Progent's Microsoft-certified consultants can assist you to support System Center 2007 Configuration Manager (SCCM 2007) to streamline administration, improve security, and boost worker output by ensuring that critical applications stay up to date, tracking product licenses, and reporting resource usage patterns to help you make informed buying choices. Once you are ready to upgrade your SCCM 2007 configuration management ecosystem, Progent can assist you to prepare for and carry out an efficient migration to SCCM 2012.
If your company is producing Linux-based software in an environment that includes Windows-based processors, desktops, and office productivity products, Progent offers comprehensive IT outsourcing that frees you to concentrate on your field of high-value expertise while avoiding the constant hassle of managing your company information system. By using automated network monitoring and by delivering remote and in-person support when your company needs it, Progent offers an affordable way for maintaining an IT system that provides high reliability, protection, and efficiency. Progent's Linux developer support services feature comprehensive it outsourcing, virtual infrastructure, remote and on-premises service and troubleshooting, network monitoring services, and Helpdesk services.
If you want to revamp your production web site, build internal websites for purposes such as human resources or worker education, establish a high-impact web presence for a new business, or write enterprise-class, data-driven custom web applications, Progent can supply skilled and experienced web developers. Progent's experts can also show you how to design and manage a safe, robust server and communications infrastructure, including remote and wireless access, to run your web solutions.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience developing Microsoft ISA Server-based security installations for IT networks with many sites, remote users, and mission-critical eCommerce applications. Progent's ISA Firewall experts are available to assist your small business in designing and implementing an installation of ISA 2000 Server or ISA 2004 Server that supports your network protection requirements without adversely restricting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
E-Mail Guard is Progent's economical antispam and virus defense service that gives small businesses enterprise-quality protection against spam, viruses, directory harvesting, and other varieties of email-borne attacks on computer systems. E-Mail Guard is built on Postini's Perimeter Manager, a full suite of web-based antispam and anti-virus services that stop email attacks before they can breach the company firewall. Perimeter Manager also allows administrators monitor and control their e-mail application, regardless of server platform, hardware type, or geographic location.
Cisco Nexus switches are intended to provide the performance, scale, uptime, cloud readiness, density, data protection and ease of management needed to act as the heart of a world-class data center. Progent's CCIE-certified Nexus switch consultants are available to provide online and onsite consulting services to assist your business to create an optimal network topology, set up test environments to confirm your switching solution, install and configure Nexus switches, create and enforce appropriate policies, run security vulnerability evaluations, set up proactive monitoring, consolidate resources through virtualization, analyze and repair switching and routing issues, maximize performance, plan for expected growth, and set up the powerful zero-downtime capabilities available for Cisco's Nexus family of switches. Progent can also assist you to upgrade efficiently from outdated Nexus switches or Cisco Catalyst switches to current Nexus switches.
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files stored on your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows endpoints.
Progent can assist small and mid-size companies to implement and debug conferencing technology to enable their at-home employees to interact productively with teammates and customers.
Progent's Microsoft-certified consultants can assist you to prepare for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can help you to upgrade efficiently to SCCM 2012 from an older device management solution or help you to enhance your current SCCM 2012 ecosystem to accommodate your evolving business needs. In addition, Progent can assist you to build a software foundation that fully supports SCCM 2012 by delivering advanced consulting support for related Microsoft technologies including Active Directory Domain Services, SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Progent's Microsoft Office Word and Microsoft 365 Word consultants offer a wide range of economical remote consulting services to help you to manage your existing Microsoft Office Word environment or assist you to upgrade to a current release of Office Word. Services offered by Progent's Word experts include VBA programming, isolating and resolving compatibility problems between various releases of Word, interfacing Office Word with different Microsoft Office applications such as Office Excel and Outlook or with 3rd-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security consulting, smart phone integration, and online training customized for individuals or groups.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that uses advanced 24x7 remote monitoring and management (RMM) technology to help keep your network running at peak levels by tracking the health of critical assets.
ProSight ECHO Data Protection Services from Progent offer small and mid-sized businesses a low-cost end-to-end solution for cloud backup/disaster recovery. ProSight DPS automates and monitors your backup processes and enables rapid recovery of critical files, apps and virtual machines that have become lost or damaged as a result of component breakdowns, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery consultants can provide world-class expertise to configure ProSight DPS to to comply with regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your critical information.
ProSight ECHO Data Protection Services from Progent provide small and medium-sized businesses a low-cost and fully managed solution for cloud backup/disaster recovery. ProSight Data Protection Services automates and monitors your backup activities and enables rapid recovery of critical files, applications and virtual machines that have become unavailable or corrupted as a result of component failures, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's disaster recovery consultants can provide advanced expertise to set up ProSight DPS to to comply with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, whenever needed, can assist you to recover your business-critical data.
Microsoft Lync 2013, rebranded Skype for Business, allows businesses of all sizes to create a centrally managed and protected communications ecosystem that permits a Bring-Your-Own-Device computing model with instant messaging, presence, web conferencing with application sharing, as well as IP-based and PSTN telephony enabled for a broad assortment of desktop and handheld endpoints. Progent's Microsoft-certified Lync Server 2013 experts and network integrators can assist you to evaluate the business benefits of Lync Server 2013, design an in-house, cloud-based (via Lync Online) or hybrid model suitable for your current and future goals, implement Lync Server 2013 so as to speed up your ROI, and deliver custom online and onsite training to your IT staff and users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server and Exchange, and Progent can help your organization to integrate Lync Server 2013 with popular Microsoft 365 applications including Outlook and PowerPoint.
For small and midsize businesses, computer security and information assurance and regulatory compliance is excessively complicated to stay ahead of but too dangerous to overlook. The largest biggest enterprises have been hacked, and the top cloud service providers have occasionally been knocked out. It seems as though there's nowhere to run. Progent has made it affordable for smaller businesses to implement vital IT security projects effectively by offering the advantage of billable time to the closest minute with no minimum billing for online support. You have access to a seasoned computer consultant to deliver just the help you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help your business with any level of system security including vulnerability assessments, malware defense and recovery, spam and email content filtering, email data leak protection, compliance reporting, and creating a complete security strategy.
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Progent's wireless site survey services make it easy to design, install and troubleshoot a Wi-Fi network optimized for your environment, offering your business a wireless solution that has the coverage, performance, density, security, and roaming capability your business requires.
The clustering feature set built into the high-end versions of Windows Server 2008 has been dramatically re-engineered to streamline the installation, configuration, and management of server clusters that offer greater levels of system availability, protection, performance, and versatility. New or improved features include automated cluster verification, revamped setup and deployment, improved cluster management, redesigned cluster infrastructure for increased availability, better protection and quorum models, fewer failure points, greater storage and memory capacity, and improvements for multi-site clusters. Progent's consultants can help your company assess the business benefits of failover clusters, design and implement a deployment, educate your network support personnel to administer your cluster environment, deliver ongoing consulting and technical help services, and produce and validate a workplace recovery plan.
Progent offers access to the affordable services of remote Internet connectivity experts to help your organization to assess or enhance your Internet services so your Internet connectivity solution aligns with your business requirements. Services provided by Progent's engineers include evaluation of your existing bandwidth use, vendor and plan analysis and ordering, network provisioning, and overseeing a smooth move to a new ISP and/or service plan. Provisioning can include optimizing existing routers and configuring additional ones, setting up firewalls, and upgrading fault-tolerant Border Gateway Protocol architectures.
Progent's pricing model is to charge for remote support and on-premises help by the minute. As a result, you are charged only for delivered services. Progent does not impose a higher rate for off-hours or emergency service, and within California or in areas where Progent provides in-person service, Progent does not bill for travel except for urgent calls where on-site time is less than 4 hours. In addition, Progent imposes no startup charge and asks no retainer for services delivered during normal working hours. Many support organizations impose large minimum payments or charge for each fifteen minutes or longer. Progent's small granularity avoids big bills for quick solutions so you will not be tempted to allow minor problems to fester.
Progent is a leading innovator in affordably providing world-class IT help to small businesses. Progent's achievement in addressing the network support needs of the historically underserved small business sector is the combined result of key technical and operational innovations that have eliminated a great deal of the traditional expenses out of managing IT support, injected unprecedented professional skill into the IT service mechanism, and significantly accelerated the repair cycle.
Progent is seeking a variety of on-staff workers such as motivated MCSEs; system consultants who have Cisco CCDP or CCIE certification; and consultants for fault-tolerant network design with experience in mobile access, wireless integration, non-stop systems, business continuity solutions, data protection, and VMware technology. We are also hiring workstation support experts, remote service professionals, and CISSP or CISM accredited security consultants. We are also looking for experienced managers and administrators who can operate effectively in our high-growth, virtual office model. Progent works with independent consultants with proven knowledge and field experience in important information technology areas beyond Progent's primary technical focus. Our Experts Group hires contractors who offer consulting and development services for mission-critical solutions that include MRP, Enterprise Resource Planning, or CRM; possess in-depth knowledge of non-Microsoft platforms such as Linux, Apple OS, or Solaris, or offer world-class help in technologies like telecom, web design, EDI, eCommerce, or dbm programming. Freelance consultants premier by us coordinate with Progent's in-house engineers to provide end-to-end solutions for small business networks.
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Progent's expert support team can help you define and implement an efficient in-place Microsoft Exchange 2003 upgrade plan that minimizes network disruption, reduces long-term service demands, and makes your Exchange 2003 Server easy to manage. For complicated multiple server or multi-location upgrades, Progent has the background to complete your project quickly and affordably. Progent's Microsoft Exchange 2003 help, repair, and consulting offerings include expertise with the configuration of outside vendor enhancements of Microsoft Exchange 2003 Server that are in keeping with your business goals.
Progent's certified security consultants can run NodeZero-powered penetration tests to make sure your security defense tools and policies are properly configured and effective.
Progent's productive atmosphere will allow you to become a more capable professional by enhancing your information technology skills and increasing the loyalty of your customers. Progent makes good on this commitment by attracting the top consulting experts for you to operate with, offering an advanced network and communications infrastructure, running custom application utilities to deliver the highest level of service, and by streamlining our business models for attracting and keeping customers.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system operating at peak levels by checking the health of critical assets.
Progent's Microsoft-certified consultants can assist you to prepare for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to Configuration Manager 2012 from an older device and application management solution or assist you to enhance your current SCCM 2012 ecosystem to support your changing IT requirements. Also, Progent can help you to create a software foundation that takes full advantage of SCCM 2012 by delivering advanced consulting support for associated Microsoft platforms such as ADDS, Microsoft SQL SSRS, and Internet Information Services (IIS).
Progent's Microsoft experts provide small and mid-size businesses enterprise-class consulting support for Systems Management Server and Configuration Manager, Microsoft's standard tools for change and deployment automation. Configuration Manager is the new name for the update management platform previously called Systems Management Server. System Center Configuration Manager 2007 offers a range of enhancements to Microsoft Systems Management Server including comprehensive automation, built-in Vista Microsoft Windows Server 2008 awareness, quarantine support, and boot image management. Progent's certified engineers can show you how to use SMS Server or Configuration Manager 2007 economically for automated operating system and application software installation, security patch control, software tracking, and software license reconciliation. Progent's consultants can also help your company to migrate efficiently from Systems Management Server 2003 to Configuration Manager 2007.
Progent can provide a wide array of affordable remote and onsite consulting services to help your business to install, manage, and debug desktops and handhelds based on Microsoft Windows, macOS/OS X, Apple iOS, Android, or Linux.
For small and midsize companies, computer security and information assurance and regulatory compliance can be too complex to stay ahead of but too dangerous to overlook. The largest largest enterprises have been breached, and the leading cloud service providers have on occasion been taken down. It seems as though there's nowhere to hide. Progent has made it affordable for small and midsize companies to carry out vital security projects successfully by offering the benefit of billable time to the closest minute with no minimum billing for online help. This means you have the help of a world-class computer consultant to provide precisely the help you need when you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist you with any level of network security including vulnerability assessments, virus defense and recovery, spam and email content filtering, email data loss protection, regulatory compliance reporting, and designing a comprehensive security strategy.
Progent offers the support of a veteran consultant with years of hands-on experience configuring, managing, and upgrading telepresence systems from leading vendors such as Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your internal network management group, your ISP, and your telepresence technology supplier to assist your company maximize the business value of your video conferencing ecosystem.
When conducting IT projects for enterprise customers, Progent uses a structured approach driven by specified milestones in order to achieve financial, scheduling and technical targets while minimizing productivity disruption. Progent's Enterprise Services Project Methodology follows industry project management procedures derived from the best practices described by the Microsoft MSF methodology which includes requirements definition, architecture proposals, pilots, design adjustments, and professional implementation. All facets are documented to make available a detailed description of technical services performed and to help in ongoing system maintenance.
Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to provide centralized control and world-class security for all your inbound and outbound email. The powerful structure of Email Guard integrates cloud-based filtering with a local security gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This decreases your exposure to external attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a deeper layer of inspection for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also assist Exchange Server to monitor and protect internal email that stays inside your corporate firewall.
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Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to halt the spread of an active ransomware attack. Call 800-462-8800
E-Mail Guard represents a comprehensive service for blocking spam and virus attacks. E-Mail Guard addresses the security and administration of company email by providing continually improved spam and virus blocking, policy management, content testing, and protection against email-borne DHA and DDoS attacks. E-Mail Guard also includes tracking, management and analysis tools as well as outgoing email filtering to help you fix your e-mail environment and specify and enforce corporate security policy.