Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to help assess your organization's preparedness either to defend against ransomware or recover quickly after a ransomware incident. Progent will work with you personally to collect information about your current security profile and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to build an efficient security and backup environment that minimizes your vulnerability to ransomware and meets your company's needs.
Progent offers the support of a senior specialist with extensive hands-on experience configuring, maintaining, and upgrading video conferencing platforms from leading suppliers including Cisco, TANDBERG, Polycom, and LifeSize. Progent can coordinate with your in-house IT management team, your Internet Service Provider, and your video conferencing platform vendor to assist your company maximize the business value of your telepresence solution.
Progent can assist businesses of any size to migrate any part of their network infrastructure to Microsoft Azure. This can streamline IT administration and reduce hardware expense. Azure includes a wealth of cloud services and Progent can assist you to evaluate the benefits and restrictions of various cloud networking architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and local apps and resources and ensure that you sidestep the common mistakes small companies make when migrating to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN connections and also to integrate Apple iOS devices and Android smartphones and tablets.
If your business network mixes Sun Solaris technology with MS Windows, Progent can help you to incorporate your IT resources into a unified environment that allows all your OS platforms to run side by side for simple management, transparent information exchange, high reliability, enhanced performance, and strong protection. Progent's Sun Solaris and Windows coexistence support services include IT infrastructure integration and support, support for Windows services for UNIX, remote server monitoring and administration, online network help and repair, on-site technical support, and Help Desk services.
If your company has a Solaris environment or a multi-OS computer system, Progent's CISM and ISSAP-premier consultants can assist your entire organization in a wide array of security topics including security administration procedures, security architecture and strategies, access control systems and methodology, software development security, business processes security, physical security, telecommunications, network and web security, and disaster recovery preparedness. CISM, CISSP and ISSAP define the basic competencies and international standards of performance that information security professionals are expected to master. These certification give executive management the confidence that those who have achieved their CISM, CISSP or ISSAP qualification have demonstrated the experience and knowledge to deliver world-class security management and engineering help.
The Help Desk Call Center service delivery structure adopted by Progent's Technical Response Center gives small companies an effective alternative to reliance on independent consultants by offering extensive technical knowledge accessible to multiple engineering teams, optional 24x7 access to urgent assistance, escalation capability to top-level experts for solving even the most intractable issues, support consistency and reliability, quick follow through overseen by veteran IT service managers, a choice of easy-to-use mechanisms for requesting service tasks, and excellent process transparency made possible by ticket updates and accessible via a web portal.
Microsoft Windows Server 2008 represents an important advance in making information networks more secure and fault tolerant, easier to virtualize and administer, faster, and able to provide a better environment for web hosting and development. Progent can assist your company get the most from the improvements incorporated into Microsoft Windows Server 2008 by delivering certified consulting, support, training, staffing, monitoring, and security expertise.
Small to middle size businesses can now enjoy all the advantages of System Center Operations Manager 2007 and in addition have fast access to Progent’s Microsoft and Cisco Premier network consulting experts. With Progent's affordably priced IT support packages, small and midsize businesses can choose a simple Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager to offer small business networks enterprise-class availability, security, and productivity.
Progent uses an enterprise-class service reporting system that records and formats detailed documentation for all delivered support activities. Unlike many freelance consultants or small support firms who offer scant documentation or details of tasks done, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the support documentation transmitted by every staff member to every client. The practice of documenting and organizing support records allows more effective service and avoids a slew of typical problems such as when a service customer is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.
Progent's Cisco CCIE-certified network infrastructure experts can provide advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.
Progent can provide affordable online support for all releases of Microsoft Office Access including Access desktop and Access Web App and offers advanced assistance for application development, database migration, performance tuning, BI reporting, and troubleshooting. Progent also offers tailored webinar training for Office Access application programming and database administration.
Progent can help you prepare and execute a smooth migration to Dynamics GP/Great Plains so that you preserve your data, strengthen your protection, modernize your analytics, take complete advantage of Microsoft Office support, and minimize productivity interruption by designing and executing a smart migration plan. Progent can also help educate new Dynamics GP/Great Plains users so you don't waste productivity. Progent can enhance your company reports and business analytics by providing Crystal Reports help, FRx assistance, and Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to create custom business applications and eCommerce solutions that integrate transparently with Microsoft Dynamics GP.
Catalyst family of wireless controllers streamline the administration of wireless networks by unifying the configuration and management of Wi-Fi APs, optimizing Wi-Fi performance by limiting the impact of radio frequency congestion, improving Wi-Fi uptime with rapid auto-failover, and strengthening data security by identifying threats and analyzing traffic content according to user class and location. Progent can assist your business to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of all sizes. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi solution or carry out an efficient upgrade to Cisco's latest wireless controller technology.
Progent’s private cloud hosting service enables small and midsize businesses to run key applications like SQL and Exchange from a secure Tier III data center on fault-tolerant hardware with geographically separate data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager for backup replication and restore. You can use Progent’s private cloud hosting service to eliminate large investments in the purchase, maintenance, and operation of network equipment and data center facilities while benefiting world-class levels of network reliability and physical security.
Key features of Dynamics GP accounting include a modular structure that lets you buy only the components you require, a standardized foundation built on Microsoft technologies to secure your investment and provide a highly integrated environment, enhanced reporting services that permit you to track all operations, revenues and spending and sales trends, compatibility with Microsoft Office to speed access to business data, the ability to integrate information from virtually any database or workstation software into Microsoft GP/Great Plains, plus an open design that makes it possible to develop specialized applications. Progent can show you how to configure and support a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can offer experienced GP support professionals to show you how to convert the powerful features of Dynamics GP business accounting software into a high-value business management solution.
System Center Configuration Manager automates application and device provisioning across multiple sites, streamlines compliance settings control, inventories network assets, protects against corporate data leakage, performs health reporting, enables safe end-user self service, and delivers a single point of control for administering mixed-OS networks based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration specialists can help businesses of any size with any facet of planning, installing, operating and troubleshooting a SCCM solution for local, cloud, or hybrid networks.
Progent is one of the most qualified network consulting companies for creating e-mail solutions based on Microsoft Exchange 2000 Server. Progent specializes in helping small companies get the full advantages of Exchange Server 2000 for typical scenarios such as updating from Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server administration.
If your company operates a Sun Solaris environment or a mixed-platform IT environment, Progent's CISM, CISSP and ISSAP-premier security specialists can assist your entire organization in a wide range of security topics such as security administration practices, security architecture and strategies, access management products and methodology, applications development security, business processes security, hardware security, telecommunications, network and web security, and disaster recovery preparedness. CISM and CISSP define the basic competencies and international standards of performance that information security professionals are required to master. These certification give executive management the assurance that consultants who have earned their CISM or ISSAP qualification have demonstrated the experience and theory to offer effective security support and engineering services.
Progent's ProSight Email Guard solution uses the technology of leading data security companies to provide centralized management and comprehensive protection for your inbound and outbound email. The powerful structure of Progent's ProSight Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This reduces your vulnerability to inbound threats and saves system bandwidth and storage. Email Guard's onsite security gateway device adds a deeper layer of inspection for inbound email. For outbound email, the on-premises gateway provides anti-virus and anti-spam protection, DLP, and encryption. The onsite security gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall.
Progent's certified SQL Server 2019 experts can help you to assess the business case for migrating to SQL Server 2019 and can provide fast online or on-premises access to experts in solution planning and deployment, software development, database administration, and cybersecurity.
Progent's Microsoft consultants offer in-depth expertise in deploying, operating and debugging all versions of Microsoft Project Server and can deliver a wide range of affordable remote support services based on proven best practices to help organizations of all sizes to get all the advantages of this powerful platform. Support services offered by Progent include system design, software configuration and migration, strategies for safe file and status sharing among onsite and offsite users, network optimization, and specialized online training classes.
MCSE Expert Certified Windows Server 2008 Active Directory Network Engineer
For enterprise project management support, Progent can provide the services of veteran IT experts with years of experience in technology management, application development, and business process design for organizations from Big 4 companies to dot-com startups to government agencies. These proven IT managers can provide project management skills to help enterprise clients follow leading practices to make sure major projects are successfully completed on schedule and within budget.
Progent's Check Point firewall consultants can show you how to design, deploy, and administer firewall environments that rely on Check Point Next Generation firewall appliances and Check Point's subscription-based SandBlast security services. Progent's consultants can also assist you support legacy Check Point firewalls or upgrade efficiently to Check Point's modern security gateways.
Progent’s Co-managed Call Center service allows your IT organization to split responsibilities for Help Desk services seamlessly between your IT team and Progent's large roster of seasoned technical support engineers and matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced service desk solution built around the leading shared PSA tool for handling service requests, ticketing, responsibility, progress tracking, and metrics.
Progent’s private cloud hosting enables small and midsize businesses to run mission-critical applications such as Microsoft SQL and Exchange from a hardened Tier III data center facility on fault-tolerant equipment with offsite backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for automatic backup replication and restore. Smaller organizations can use Progent’s private cloud to avoid major investments in the acquisition, maintenance, and management of network equipment and data center facilities while achieving the highest levels of system reliability and security.
Dynamics GP/Great Plains 2010 software is a comprehensive business management solution that integrates information and processes throughout your business, communicates easily with other solutions, and connects workers, customers and suppliers unrestricted by time or place. Designed for small to mid-size companies, Microsoft Dynamics GP 2010 and MS Dynamics GP Release 10.0 provide functionality for accounting, analytics and reporting, project management, inventory and order processing, e-commerce, HRM, customer relationship management, field force automation, manufacturing, retail management, and web-based business services. Progent can show you how to set up and maintain a reliable, secure computer and network environment to support Microsoft Great Plains, and can give you access to expert Great Plains consultants to help your business benefit from the full power of Microsoft Dynamics GP/Great Plains 2010.
Windows Server 2008 Active Directory Computer Consultants
Progent's Windows consulting experts can help organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any earlier release of Windows. Online and onsite assessment and upgrade services for Windows 10 available from Progent's consultants include Return on Investment estimates, project management, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile management, teleworker connectivity, security and compliance, streamlined provisioning and administration, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, group and personal training for network management staff and users, and ongoing technical help.
VMware's NSX network virtualization platform enables you to build complete logical networks in software. NSX permits virtual networks to be deployed in minutes and managed with a high degree of automation regardless of the physical components making up the underlying network infrastructure. VMware Site Recovery Manager supports programmatic disaster recovery, application mobility, and non-disruptive site migration, failback and re-protect. SRM also enables non-intrusive testing for site recovery, updates and patches and can produce audit reports to confirm full service restoration, validate SLAs and demonstrate DR compliance. When used with VMware's NSX network virtualization technology, VMware SRM can rapidly restore the entire logical network topology at the recovery site. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware SRM system architect to help your organization to design, deploy, test and maintain a disaster recovery solution powered by VMware SRM and VMware NSX.
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that incorporates over a quarter century of experience assisting manufacturing and service companies to simplify complex supply chains and streamline critical processes in order to bring products to market quickly and adhere to customer commitments dependably. Progent offers the expertise of an ERP specialist with more than 20 years of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or on-premises consulting that can range from occasional guidance to solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, customization, CPQ, web site integration, debugging, data conversion, Amazon AWS integration, training, and DBA services.
Progent's certified information technology experts offer Windows Server 2016 migration consulting to help businesses of all sizes to design and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can assist you to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to benefit from the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Progent offers support expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and maintain a WatchGuard Firewall appliance that aligns with your network security needs and budget. Progent can help you to manage legacy WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewall solutions.
Progent's wireless site survey services make it easy to plan, implement and troubleshoot a Wi-Fi LAN customized for your facilities, offering your business a WLAN that has the coverage, performance, density, Quality of Service, security, and roaming ability your company needs. Wireless survey services from Progent include remote predictive modeling for planning a Wi-Fi network and on-premises survey services for validating, optimizing, and debugging a functioning wireless LAN.
Progent's Microsoft-certified consulting experts have over a decade of background designing, implementing, optimizing and fixing SCOM environments and can provide companies of all sizes advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent can also assist you to install and customize SCOM 2012 management packs based on industry best practices for monitoring network fabric as well as Microsoft and 3rd-party apps and services. Also, Progent can provide responsive online or onsite technical support to assist you to fix critical problems detected by Microsoft SCOM 2012.
Progent’s IT outsourcing support offerings for small businesses include designing 2003 Server, Microsoft .NET Server, and Microsoft BackOffice systems, coordinating upgrades to Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and on-site troubleshooting, resolving chronic IT issues, and producing a company-wide security plan. Progent can help you enhance network reliability and performance with fault-tolerant configuration, redundant network topology, and proactive network monitoring. Progent also offers project management help for major upgrades and can help with needs assessment, resource identification, BOM production, vendor qualification, procurement coordination, and complete documentation. Progent’s IT outsourcing help also features education for office productivity programs such as Office XP.
Progent’s Disaster Recovery/Business Continuity specialists have extensive backgrounds assisting small and mid-size businesses to reduce system downtime by providing affordable remote consulting services for disaster recovery/business continuity planning, high-availability IT design, backup/restore systems, and non-disruptive maintenance. Progent’s business continuity experts can help your company to develop and validate a sensible business continuity plan that aligns with your business goals and IT budget. Progent’s disaster recovery engineers can help you to architect, implement, and maintain fault-tolerant technologies such as redundant Internet access, virtualized servers, clustering, network load balancing, continual online backup, and geographically dispersed hot backup centers.
Progent's team of application experts can provide in-depth consulting, software programming, integration help, and webinar training for leading business applications that address key areas including ERP and MRP, general accounting, business analytics, web commerce application development, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with years of experience providing high-level consulting and troubleshooting services online, Progent can help clients anywhere in the U.S. to save the time and fees associated with travel and on-premises activity without compromising the high quality of consulting support.
Progent can provide the assistance of a certified VMware VCDX expert to help your organization design, configure, administer and repair VMware vSphere-powered virtualization solution for local networks, private and public clouds, or hybrid cloud deployments. Progent can provide advanced expertise for deploying and integrating VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery. Progent has in-depth understanding of VMware vCloud Director, vRealize Automation (vRA), vRO and vCloud Suite tools for managing private and hybrid cloud environments that provide high availability, data security, and application mobility.
Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to plan and deploy a disaster recovery system built around Microsoft's cloud-tested Failover Clustering tools including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class network-attached storage using industry-standard equipment, Virtual Machine Load Balancing for improving the performance and resilience of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for easy, economical deployment of a failover cluster quorum arbitration point.
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small or mid-size organization's servers in an environment that delivers the maximum level of availability and expandability and is in addition simple to move to another host. ProSight Virtual Hosting options are based on mature virtualization architectures that allow small companies with multi- platform IT systems to save significantly on the costs of capital equipment, infrastructure support, and IT administration while benefiting from world-class reliability and an unmatched degree of vendor independence.
Progent's certified Microsoft Office and Office 365 experts can assist businesses of any size to integrate Microsoft Office desktop and Microsoft Office 365 applications including Office Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Project and OneNote into a cohesive productivity solution that offers fast ROI and promotes better business outcomes. Progent can help your company to interface Office or Office 365 applications with one another and with additional core Microsoft platforms including SharePoint, Microsoft Exchange Server and SQL Server running locally or in the cloud. Progent's consultants can also help you to resolve compatibility problems between different releases of Microsoft Office and offers customized online training to individual users or teams.
Progent's Solaris family consulting experts offer small companies and developers help with administering and supporting Sun Solaris systems that operate with Microsoft-based networks. Progent can give your organization access to Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad range of expertise provides you with a convenient single source to help you build and maintain a secure and robust mixed-platform network and communications infrastructure that allows Solaris and Microsoft coexistence by integrating Windows with major versions of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Cisco's Meraki family of access and distribution switches are designed for environments ranging from small branches to large campuses. Progent's Cisco-certified CCIE consultants offer affordable remote consulting to help you to design and deploy an efficient network architecture based on Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-centric management tools, set up policies to maintain compliance, develop and validate a disaster preparedness strategy, and troubleshoot issues associated with any aspect of your Meraki ecosystem. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to build a unified networking solution.
Network monitoring commonly involves tracking a system's resource utilization to help identify throughput backups or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring tools that run under Linux or UNIX and can be deployed to observe mixed-platform networks where Linux and Windows operate together. Progent's system support consultants can show you how to take advantage of both these tools to optimize and troubleshoot your network. Progent's UNIX consulting professionals provide small businesses and developers assistance with administering and supporting UNIX/Linux and Solaris systems that work with Windows-based products.
Progent's Microsoft-certified consultants offer advanced support in implementing, operating and debugging all versions of Microsoft Project Server and can deliver a broad range of cost-effective remote consulting services based on industry best practices to help organizations of all sizes to receive all the advantages of this leading platform. Services offered by Progent include system design, software configuration and migration, setting up safe file and status sharing among local and remote or mobile users, network infrastructure optimization, and specialized webinar training.
Progent's managed services for software/firmware update management offer organizations of all sizes a versatile and affordable solution for evaluating, testing, scheduling, applying, and documenting updates to your servers, endpoints scanners, network infrastructure appliances like routers and wireless APs, and Internet-of-Things devices such as sensors and robotics.
Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching clients to deal with technical issues that are within their scope, Progent is able to concentrate on delivering hard-to-find skills where Progent has little competition. Medium-size companies who work with trusted freelance consultants or who employ in-house IT personnel benefit when Progent passes on information about new technology and tested processes to make their networks more robust, protected, and efficient.
Progent can provide the support of an accredited consultant with expertise integrating products from the major video conferencing/telepresence providers including Cisco/Tandberg, Polycom, and LifeSize and can assist you to plan, configure, upgrade, or troubleshoot a video conferencing environment that preserves your investment and optimizes the strategic value of your IT system. Progent can also provide the services of network infrastructure consultants able to help companies of any size to create and maintain a network that provides the speed, reliability, protection, and scalability you need to support your telepresence solution.
If you are a network consultant with system support expertise, teaming with Progent and working for Progent's customers will expand your skills via collaboration with Progent's staff of mutually supportive, high-output consulting experts. Progent's commitment to providing network expertise and computer support to small companies will offer you the opportunity to consult closely with business leaders and add significantly to the success of dynamic companies. In addition, Our virtual office environment offers state-of-the-art technology for off-site service and wireless access to help you to come up with fast fixes when you take on business-critical problems.
Progent's Cisco-certified Wi-Fi technology consultants can help organizations to configure, manage, and troubleshoot Cisco Wi-Fi devices including Cisco's Aironet and Meraki 802.11ac wireless access points as well as Cisco's Wireless Network Controllers.
Progent provides consulting expertise for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, deploy, and maintain a WatchGuard Firewall/VPN appliance that fits your network security requirements and budget. Progent can assist you to manage outdated WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewall solutions.
Progent's Cisco certified Wi-Fi consultants offer affordable remote and on-premises support for both legacy and current Wave 2 Aironet wireless access points and Progent can assist your business to plan and manage Wi-Fi solutions that include indoor and outdoor/ruggedized Aironet access points.
The Certified Information Systems Auditor (CISA) accreditation is a globally recognized qualification that signifies expertise in network security auditing. Accredited by ANSI, the CISA credential has consultants undergo a comprehensive test administered by the ISACA international professional association. Progent offers the expertise of a CISA-Certified Cybersecurity audit consultant able to assist businesses in the areas of IS audit services, IT administration, systems and architecture ROI, information technology service delivery, protection of information resources, and disaster recovery preparedness.
Progent's Check Point Software experts can help you select and configure Check Point Firewall/VPN utilities and hardware powered by Check Point Software's security platform to offer an economical and efficient security defense for your corporate network. Progent can also help you integrate other Check Point technologies such as Check Point ZoneAlarm and Check Point Power-1 appliances with security solutions from other suppliers and offer a single source for continuing network support, administration, training, and design services.
ProSight LAN Watch is Progent’s server and endpoint monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your network running at peak levels by checking the health of critical devices that power your network environment. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your designated IT management staff and your assigned Progent consultant so that all looming issues can be resolved before they have a chance to disrupt productivity.
Progent is committed to knowledge transfer from Progent's support experts to customers. By teaching clients to deal with technical issues that are within their scope, Progent is able to concentrate on offering high-value services where Progent has few competitors. Small companies who utilize trusted freelance service providers or who employ internal IT staffs benefit when Progent passes on knowledge about critical technology and proven methodologies to make their networks more robust, protected, and productive.
Small to middle size businesses can now enjoy all the advantages of Operations Manager and in addition have fast access to Progent’s Microsoft Certified IT support experts. With Progent's affordably priced IT support programs, small organizations can select a basic Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution. Progent supports Operations Manager 2007 to offer small business information systems enterprise-class availability, security, and productivity.
Progent's Microsoft-certified consulting experts can help your organization to assess the value of Exchange Server 2010 for your company and can help you to plan and implement a smooth migration to Microsoft Exchange 2010 from Exchange Server 2003 or Microsoft Exchange 2007 that will offer quick ROI by improving your workers' efficiency, lowering the expense of hardware and service, simplifying management, and integrating your vital communications technologies.
Progent's Microsoft-certified professionals can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and rollout strategies, optimize your network for on-premises, multi-site, private or public cloud-based, and hybrid environments, educate your IT support, staff, create an enterprise-wide security plan, automate network administration, assist with application development, and build and validate a disaster recovery/business continuity plan.
Progent's Cisco wireless IP phone configuration experts can provide remote and onsite assistance to help your organization build and manage a Cisco wireless VoIP phone solution by providing services that can range from debugging the set up of a wireless VoIP phone or AP to providing comprehensive project management outsourcing or co-sourcing for updating the wireless infrastructure of an entire campus.
Progent's consultants can assist your company to evaluate the value of Microsoft Lync Server 2010 for your environment and can help you to plan and carry out a rollout of Microsoft Lync Server that centralizes the administration of IM and Presence and increases the output of your in-house staff, at-home workers, and mobile workforce. Progent's consultant's can also help you to carry out an efficient upgrade to Lync Server from Microsoft Office Communications Server or from Live Communications Server, integrate Lync Server 2010 with Exchange, SharePoint, and SQL Server, show you how to run Microsoft Lync Server 2010 to improve the team-computing functions of MS Office programs, and offer webinar training and ongoing technical support for Lync and other Microsoft platforms.
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, retrieve and safeguard information about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your IT documentation, you can save up to half of time wasted looking for vital information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you’re making enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require as soon as you need it.
Progent's Juniper-certified NetScreen consultants can help you to configure and optimize NetScreen 5200 and 5400 routers, upgrade from previous NetScreen products to the latest Juniper products, and repair network infrastructure problems in all-Juniper or mixed-vendor environments.
Nagios and MRTG are powerful, license-free monitoring utilities that operate under the Linux OS and can be deployed to monitor UNIX/Linux environments, Microsoft Windows networks, or mixed-OS networks where the Linux OS and MS Windows coexist. Nagios lets network support engineers to track network services such as POP3, HTTP, FTP, and PING. Multi Router Traffic Grapher permits you to track the bandwidth in and out of SNMP network devices such as servers, routers, and switches. Progent's network monitoring consultants can help you use both these programs to tune and troubleshoot your system.