Altaro VM Backup software from Hornetsecurity provides small businesses a dependable and budget-friendly solution for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, distributed, and cloud-hosted environments and also enables cost-effective backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or onsite consulting services to help you to plan, install, manage and debug a comprehensive backup and disaster recovery solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup.
Progent's certified Windows Server 2022 consultants can help your company to design and carry out a cost-effective migration to Windows Server 2022 that features high availability and that uses an on-premises deployment model or a hybrid deployment model that integrates cloud-based Windows Server Online with a self-hosted installation of Windows Server 2022.
Progent's computer outsourcing support offerings for small businesses include designing Server 2003, Microsoft .NET Server, and BackOffice environments, managing migrations XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk services, online and in-person troubleshooting, resolving chronic integration problems, and creating a comprehensive security plan. Progent can help you maximize system reliability and throughput via fault-tolerant configuration, redundant network architecture, and proactive server monitoring. Progent also provides project management help for major upgrades and can help with needs definition, resource inventory, bill of materials production, vendor qualification, purchasing logistics, and complete documentation. Progent's computer outsourcing help also includes education for office productivity programs such as Office XP.
Progent is structured to provide in-depth online support for all technical areas associated with today's small company IT networks and allows you to outsource an array of vital, as-needed support services such as a part-time Chief Information Officer to offer senior-level planning and negotiating capability, a Technical Response Center for help desk support, 24x7 server monitoring, spam and email-borne virus protection as an outside-the-firewall service, best-practices project management help for major projects such as office relocations oroperating system upgrades, connectivity experts for designing fast and reliable network infrastructure, certified security specialists to verify information safety and regulatory compliance, disaster recovery specialists to help design business continuity strategies, and software developers to write, customize, or repair business applications.
Progent can assist your IT team to design and administer hybrid ecosystems that support Windows and Linux operating systems and apps in either cloud-centric systems or in hybrid network models that combine physical IT assets as well as one or more public cloud services. To help you to incorporate public clouds with networks, Progent can provide a range of public cloud integration support services such as Azure hybrid cloud planning and integration consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has two decades of experience providing high-level consulting support remotely, and Progent can help you successfully carry out your cloud migration projects quickly and within your budget.
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to map, track, optimize and troubleshoot their networking hardware like switches, firewalls, and load balancers plus servers, printers, client computers and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that network maps are always current, captures and manages the configuration information of virtually all devices on your network, monitors performance, and generates alerts when problems are discovered. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off common tasks like network mapping, expanding your network, finding appliances that require important updates, or identifying the cause of performance problems.
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 migration consulting to assist businesses of any size to design and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can assist your company to assess the benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to benefit from the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain failover clusters.
Progent's wireless site survey services assist you to design, install and debug a Wi-Fi network adapted to your environment, offering your business a WLAN that has the reception, speed, capacity, Quality of Service, data protection, and roaming capability your business needs. Wi-Fi survey services from Progent include online predictive analysis for planning a wireless network and onsite survey services for validating, tuning, and troubleshooting an operational wireless LAN.
Progent provides live online instruction for popular client apps and operating systems including Microsoft Office and Microsoft 365 Excel, Word, Publisher and Outlook plus Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote instruction provides the benefits of conventional physical classroom instruction, including instant interaction between clients and teachers, but eliminates the expenses of transportation and the challenge of trying to synchronize the availability of multiple workers. Offered to individuals or groups of all sizes, Progent's live online training allows the trainer to conduct the class from an online facility and the students can be spread across an office or across the the U.S. Live online instruction utilizes powerful teaching mechanisms such as virtual white boards, real-time questions, and shared desktops. Sessions can be short and personalized to specific subjects or longer in time and wider in coverage.
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the world's most popular business applications. Progent's Apple-certified Macintosh consultants can help you set up Mac Office on a mixed-platform environment combining Apple OS X and Windows-powered platforms so that Mac users can take advantage of the new capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with co-workers who use Microsoft Windows. Progent's consultants have experience with both Mac and Windows technology and can support networks that mix Mac with Microsoft Windows computers with complete resource sharing, or networks which intentionally restrict sharing between Apple Mac and Windows users.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status as a result of thorough examination and extensive experience with information security design. ISSAP security experts possess in-depth understanding of access management mechanisms and techniques, telecommunications and network infrastructure security, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security specialists can assist your business with all aspects of secure network architecture.
The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 10 years of work in Microsoft technology, ensures you success in identifying the edition and set up of Windows 2003 Server that matches best with your company's goals. Progent can also help you with designing, deploying, managing and troubleshooting powerful information technology solutions powered by Windows Server, and can streamline your migration from Windows 2000 Server or Microsoft Windows NT.
Progent's ProSight Virtual hosting services provide small companies a range of benefits including lower capital expenditures, savings on operational costs, better management focus, world-class security, greater availability, and regulatory compliance.
Progent's expert consultants can show you how to design and implement an efficient in-place Exchange Server 2007 migration plan that minimizes productivity downtime, reduces long-term support requirements, and makes your Exchange Server 2007 easy to administer. For complex multi-server or multi-site migrations, Progent offers the experience to complete your project quickly and economically. Progent's Microsoft Exchange 2007 help, troubleshooting, and design services include expertise with the integration of third-party enhancements of Microsoft Exchange 2007 Server and the design of unified messaging implementations based on Exchange 2007 Server.
For mid-size companies looking for IT consulting services, Progent can deliver an array of alternatives including local help, on-line assistance, off-site Call Center, 24x7 support with automatic system monitoring, emergency staff augmentation, business relocation services, software development, and professional consultation. For medium-size companies in California or other regions covered by Progent's onsite consultants, Progent offers professional onsite help for fixing technical issues quickly and affordably.
Progent's managed services for software/firmware update management offer organizations of any size a versatile and affordable solution for assessing, validating, scheduling, implementing, and tracking updates to your servers, endpoint devices printers and scanners, network appliances like switches and Wi-Fi APs, and IoT devices like alarms and robotics.
If you want to update your production web site, build internal webs for applications such as HR or worker training, establish a high-impact web presence for a new business, or write line-of-business, data-driven custom web applications, Progent can supply skilled and proven web designers. Progent's experts can also help you design and maintain a secure, fault-tolerant server and communications infrastructure, including remote and wireless access, to support your web tools.
Before Progent's Microsoft Operations Manager solution, network issues were handled reactively, after workers were impacted by them. With the benefit of proactive, computer generated alerts and trend analyses created by Microsoft Operations Manager, Progent is now able to ward off server troubles before they becomes critical enough to impact network uptime. Because of MOM, Progent can deal with incipient problems before clients suspect that the problems exist. Progent has background with Microsoft Operations Manager 2005 and MOM 2000 to provide small business networks enterprise-class service continuity, safety and performance.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to protect your Microsoft 365 mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered endpoints.
Years of experience delivering Microsoft expertise and Cisco technology consulting has enabled Progent to develop a unique ability for serving branch offices that need IT help with the responsiveness common to with small organizations but which includes professional client interaction, thorough documentation, and compliance with corporate IT protocols. If your enterprise maintains a branch office located anywhere in or any area served by Progent's engineers, Progent can provide a broad array of in-person and off-site IT consulting services and system architecture assistance.
Microsoft Small Business Server is an affordable collection of essential servers that offers the basis for a feature-rich but easy-to-manage IT network. The integration requirements of the Microsoft .NET components bundled with Small Business Server 2011 requires a network expert with real-world expertise and broad experience in designing and implementing effective end-to-end business technology systems. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies built into SBS 2011 and SBS 2008. This experience assures you success in deploying, administering, and servicing IT environments based on the Microsoft SBS line of servers and programs.
Progent's Citrix-certified consultants can assist you to plan, install, manage, and support a virtualized Windows application delivery and management system based on Citrix XenApp. Progent's Cisco CCIE network consultants can help you enhance your network infrastructure for distributing server and client-side applications, and Progent's datacenter management and support experts can assist you to manage and maintain an off-site datacenter that features high availability, enhanced protection, and fast recovery.
Microsoft Office Communications Server provides IM and Real Presence in a scalable, world-class solution featuring enhanced security, transparent integration with popular Microsoft products, an extendable, standards-based development environment, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can realize lower costs and elevated operational efficiencies, enhanced worker productivity, and better IP security with this easy-to-administer, fault-tolerant IM platform. Effective implementations of Office Communications Server require careful planning and thought before roll out. Progent's Microsoft-authorized consultants can provide the expertise needed to deliver all the benefits of Microsoft Office Communications Server across your whole organization.
Progent's IT outsourcing support offerings for small companies include planning 2003 Server, Microsoft .NET Server, and Microsoft BackOffice systems, coordinating migrations Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk services, online and in-person troubleshooting, resolving chronic integration problems, and creating a comprehensive security strategy. Progent can show you how to maximize system availability and throughput with non-stop configuration, redundant network topology, and proactive server monitoring. Progent also provides special project help for large-scale migrations and can assist with requirements assessment, resource inventory, bill of materials development, sourcing selection, procurement logistics, and professional documentation. Progent's IT outsourcing service also includes education for office productivity packages such as Microsoft Office XP.
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management platform that incorporates machine learning technology and advanced services to provide comprehensive endpoint detection and response (EDR).
System Center Configuration Manager 2016 automates software deployment across multiple sites, simplifies compliance settings control, keeps track of network assets, protects against corporate data leakage, performs health reporting, allows safe self service, and delivers a common point of control for managing mixed-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud specialists can help your organization with any aspect of planning, implementing, using and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid environments.
Technical Support Services Windows Server 2008 Active Directory
Progent offers the expertise of a senior consultant with extensive hands-on experience installing, maintaining, and enhancing video conferencing platforms from top-tier suppliers including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your in-house network management team, your Internet Service Provider, and your telepresence platform vendor to help your company increase the business value of your video conferencing solution.
Progent offers cost-effective online and onsite support to help companies of any size to migrate all or part of their core IT infrastructure to Google Cloud Platform (GCP). This can save time and hardware costs and allow the use of Google's state-of-the-art machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, architectural design and review, pilot testing, deployment, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security and compliance.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist your business to contain the progress of an ongoing ransomware breach. Call 800-462-8800
Progent's managed services for software and firmware patch management offer businesses of any size a flexible and cost-effective alternative for assessing, validating, scheduling, applying, and tracking software and firmware updates to your servers, peripherals {like printers, network infrastructure appliances such as routers and Wi-Fi access points, and Internet-of-Things devices like alarms and health monitors.
24 Hour Windows Server 2008 DirectAccess On-site Support
Progent's proven ransomware recovery experts can help you to reconstruct a network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small or mid-size organization's servers in an environment that delivers the highest degree of availability and scalability and is also easy to migrate to any data center. ProSight Virtual Hosting and management services are based upon proven virtualization technologies that allow small companies with mixed- platform IT systems to economize dramatically on the expense of capital investments, infrastructure maintenance, and IT administration while benefiting from world-class reliability and an unprecedented level of vendor independence.
Progent offers affordable remote support to assist businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design, testing, configuration, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security.
Progent's Microsoft certified consultants can help you design and deploy a smooth in-place Exchange Server 2003 migration strategy that minimizes productivity disruption, simplifies ongoing service demands, and makes your Exchange Server 2003 easy to manage. For complicated multi-server or multi-site upgrades, Progent offers the background to finish your project quickly and affordably. Progent's Microsoft Exchange 2003 help, repair, and design offerings include expertise with the configuration of outside vendor enhancements of Microsoft Exchange 2003 Server that are in keeping with your business goals.
When performing IT projects for corporate clients, Progent follows a structured approach based on defined milestones in order to achieve budgetary, scheduling and engineering targets while reducing business disruption. Progent's Enterprise Services Project Methodology utilizes industry project management standards based on the leading practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design proposals, test models, design adjustments, and professional deployment. All phases are documented to make available a comprehensive description of technical services performed and to help in ongoing system maintenance.
Microsoft WSUS enables network managers to install and monitor the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, network support personnel can fully and effortlessly manage the installation of patches that are published via Microsoft Update to servers and workstations in an organization. Progent can help you with technical details of the initial setup of Microsoft SUS such as designing the Microsoft Windows Server Update Services deployment, setting up user's workstations, defining the Group Policy parameters, and making sure your Microsoft Windows Server Update Services Group Policy Object is linked to an Active Directory container appropriate for your system environment.
Progent's experts offer Mac users a range of services including desktop support, Apple macOS and OS X consulting, Mac integration with Windows networks, Microsoft Entourage and email help, security services, and one-on-one education. Progent can help businesses to upgrade to macOS from OS X or other earlier versions of Apple Mac OS X and Progent can provide expertise with Apple Mac applications. Progent can also assist you with iPhone integration and iPad management, or moving to iCloud. For business environments based exclusively on Apple macOS or OS X or for systems with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of planning, integrating and maintaining a network infrastructure that is reliable, safe, fast and aligned with your organization's business goals.
Progent's Cisco IP phone and video IP phone consultants can help your business to integrate, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP phones. Progent offers support for all versions of Cisco's IP phones from discontinued Voice over IP products to the newest HD media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly known as CallManager, or with Cisco Unified Communications Manager Express to build a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified CM applications such as Unified Communications Manager IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent can provide support with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, installing ISR routers with CUBE internetworking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony systems for survivability.
Progent delivered a wireless integration solution that enabled a school to improve productivity and eliminate the recurring costs of a dedicated link. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is intended for connecting remote sites as far as 2.5 miles apart and can extend to even greater ranges. This wireless solution provided improved performance and dependability than recourse to amplifying the 802.11b wireless connection, and since it uses the 5.8Ghz spectrum it provided immunity to local interference.
Progent can help your organization in any facet of your migration to Microsoft Exchange 2019 such as configuring Windows Server 2019 for hosting Exchange; planning HA architecture for a local, cloud-based or hybrid environment; moving mailboxes; designing and configuring Hyper-V; setting up HLB; building Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft 365; and setting up Outlook.
Progent can assist you to design, deploy and debug a backup/restore solution based on MSP360 technology. MSP360 enables file or image-based backup/restore for virtual machines and physical computers, supports all popular public clouds, and allows you to create a data protection solution with a low Recovery Time Objective and a granular Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to prevent data loss caused by human mistakes, system errors, ill-intentioned users, and external attacks such as ransomware. For more information, see ProSight DPS 360 Backup solutions.
If you are producing UNIX or Linux software in an environment that has MS Windows-based processors, desktops, and office productivity products, Progent offers full-service information technology outsourcing that allows you to focus on your area of strategic know-how without the constant hassle of maintaining your company information system. Through the use of automated server monitoring and by providing remote and in-person assistance as your business needs it, Progent represents an economical alternative for maintaining an IT system that provides high dependability, security, and performance. Progent's UNIX/Linux developer support services feature comprehensive network support outsourcing, virtual infrastructure, online and in-person support and repair, proactive network monitoring services, and Contact Center services.
Windows Server 2008 R2 features high levels of speed, security, availability, scalability, and versatility that accelerate productivity of on-site, branch office, and mobile users. Progent's network professionals can deliver affordable online consulting, technical support, and education services to assist you to design, implement, and maintain Windows Server 2008 R2 in order to add significant business value to your information system.
Progent can provide the services of a certified engineer with an extensive background deploying technology from the leading video conferencing/telepresence providers including Cisco, Polycom, and LifeSize and can assist your company to plan, install, expand, or troubleshoot a telepresence environment that preserves your investment and maximizes the strategic value of your information system. Progent can also provide the expertise of network infrastructure consultants able to assist companies of any size to build and maintain a network that provides the speed, reliability, security, and scalability required to accommodate your telepresence solution.
Progent is among the most qualified information technology support companies for integrating email and messaging systems based on Exchange 2000. Progent specializes in helping small and mid-size companies get all the benefits of Microsoft Exchange Server 2000 for common scenarios including upgrading from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 Server administration.
If your business network mixes UNIX, Linux or Sun Solaris technology with Microsoft Windows, Progent can show you how to incorporate your computers into a unified network that permits all your OS platforms to coexist for simple management, seamless information exchange, high reliability, enhanced performance, and tight protection. Progent's UNIX and Microsoft Windows coexistence support services include network architecture integration and service, consulting for Windows services for UNIX, online network monitoring and administration, remote technical help and repair, in-person technical support, and Help Desk services.
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management platform that includes AI software and advanced services to provide comprehensive endpoint detection and response (EDR).
Small to middle size businesses can now get all the benefits of Microsoft Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco certified network consulting experts. With Progent's affordably priced network service packages, mid-size organizations can choose a simple co-sourcing package built around Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent supports Microsoft Operations Manager to offer small business networks world-class reliability, protection and performance.
Microsoft System Center 2016 Data Protection Manager provides near-continuous backup and easy restore functions for Microsoft networks. SCDPM 2016 delivers application-aware protection for key workloads like Microsoft SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux virtual machines, supports virtual machines hosted by Windows Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified consultants can assist organizations of any size to design, implement, administer, and repair an enterprise-wide backup/recovery solution powered by System Center 2016 Data Protection Manager. Progent can assist you to upgrade from a previous version of DPM or from a legacy solution, and Progent can optimize your DPM 2016 ecosystem for on premises, colocated, cloud or hybrid deployments. Progent offers online or onsite consulting expertise and can deliver occasional expertise to help you through technical bottlenecks or provide end-to-end project management services to help you complete your SCDPM 2016 initiative on time and on budget.
Progent's ProSight portfolio of managed IT services are designed to provide businesses who have minimal in-house network administration and support teams with low-cost help from world-class management platforms and technical experts. Benefits of Progent's ProSight catalog of managed IT services include flat-rate network maintenance costs, automation of routine administrative tasks, continual absorption of new technology, smooth migration from legacy systems to current solutions, improved alignment of computer technology with strategic objectives, access to veteran IT experts, and freeing up management to focus on business rather than fast-evolving network technology.
Progent's Microsoft-certified consultants can provide businesses of all sizes consulting, troubleshooting, and development expertise for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that uses web technology for intelligently coordinating people, teams and information. SharePoint Server provides a central spot for your workers or customers to connect to, manage, share and interact with relevant information, files, and software and to communicate with other people. SharePoint allows quicker and more intelligent decisions, more effective access across teams and more streamlined business practices. Windows SharePoint Services connect workers, customers, workgroups and projects with the data they've created in a manner that makes data easy to locate, retrieve and re-use. Progent's certified SharePoint consultants can assist you to manage your existing SharePoint environment or upgrade to the current release of SharePoint Server or to SharePoint Online.