Progentís IT outsourcing packages provide budget-friendly computer consulting for small organizations. Whether it includes designing system infrastructure, setting up an in-house Help Desk or outsourcing a one, deploying an updated email system, monitoring your system, or building an on-line business application, outsourcing your network engineering services can reduce costs and eliminate risks, permitting network support expenses to increase in a more linear and manageable manner than is possible by assembling a large, knowledgeable internal network support organization. Progentís Outsourcing White Paper and flyers tell you how Progent can enable you to create a secure and highly available network foundation for your critical applications based on Windows including Office XP, Office 2003, and Office 2000.
Progent can assist your business in any and all phases of your migration to Microsoft Exchange 2016 including planning high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; determining mass storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up HLB for fault-tolerant CAS services; designing, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's Cisco certified networking experts have extensive background helping ISPs to design, deploy, administer, tune, and debug high-availability, extensible network environments suitable for public networks.
Progent's Cisco-certified SIP integration consultants can assist your business to plan, deploy, manage, debug and upgrade Cisco's SIP connectivity technology and Cisco's CUBE-connected IP PSTN trunks and can provide cost-effective online or on-premises support to assist businesses to move smoothly to a productive unified communications environment that offers fast return on investment. Progent's certified Microsoft unified communications consultants can assist you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications such as Skype for Business or Lync for access to a SIP-based IP PSTN trunk.
Progentís IT outsourcing support offerings for small companies include planning Server 2003, Microsoft .NET Server, and Microsoft BackOffice environments, coordinating migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk services, online and on-site troubleshooting, fixing stubborn IT problems, and producing a comprehensive security strategy. Progent can help you enhance network availability and throughput with zero-downtime technologies, redundant network topology, and proactive network monitoring. Progent also offers special project help for large-scale migrations and can assist with requirements assessment, resource inventory, bill of materials production, sourcing qualification, purchasing logistics, and complete documentation. Progentís computer outsourcing help also includes education for office productivity products such as Office XP.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's Microsoft-certified consultants offer online or onsite support to assist organizations of any size to design, implement, manage, and repair a backup/restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from earlier releases of Data Protection Manager or from another backup system, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud-based, or hybrid environments. Progent offers occasional support for resolving especially challenging problems, or comprehensive project management support. Progent's consultants can also assist you to incorporate Data Protection Manager into a comprehensive disaster recovery plan.
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis package that opens the door to the fast creation of a new generation of high-end applications that can give your company a critical competitive edge. SQL Server features core support for XML and the capability to communicate across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server applications that are well connected with other applications powered Microsoft's .NET platform.
Progentís Microsoft certified consultants offer a range of support services for Microsoft Dynamics GP/Great Plains. Microsoft Dynamics GP is a Microsoft financial package and business management solution based, like all Microsoft financial solutions, on the expandable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest edition of Microsoft financial products in the Dynamics GP/Great Plains family, provides a cost-effective tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Microsoft Dynamics GP is simple to install and integrate, and with its modular design you are able to license only the functions you currently need, with the option to expand users and increase capabilities in the future. Progentís Microsoft Dynamics GP Software support engineers can help you install, customize and manage Dynamics GP 2010 and also earlier versions of Dynamics GP/Great Plains.
Progent's Solaris family consulting experts provide small and mid-size companies and software developers help with administering and supporting Solaris environments that operate with Microsoft-based networks. Progent offers your business access to Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise offers you a convenient one-stop consulting firm to show you how to build and manage a secure and reliable cross-platform network and communications environment that allows Solaris and Microsoft interoperability by integrating Windows with popular versions of UNIX such as Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux variations including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Progent offers affordable online consulting to assist businesses of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, architectural design, pilot testing, deployment, centralized administration, performance optimization, software license management, backup/restore solutions, and security.
Progentís Microsoft-certified experts offer organizations of any size consulting, troubleshooting, and development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise solution that uses web-based technology for efficiently connecting people, groups and information. Microsoft SharePoint offers a common spot for your workers or clients to connect to, manage, share and interact with useful data, documents, and software and to communicate with other people. SharePoint enables faster and better decisions, more effective sharing across groups and more streamlined business processes. Windows SharePoint Services connect employees, clients, workgroups and major tasks with the knowledge theyíve created in a manner that makes data easy to locate, download and apply. Progent's certified SharePoint experts can assist your organization to manage your existing SharePoint environment or upgrade to the latest release of SharePoint.
Microsoft Office Communications Server provides Instant Messaging and presence in an extensible, enterprise-grade package offering enhanced security, transparent integration with additional Microsoft products, an extendable, standards-based development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. The product allows lower costs and improved operational efficiencies, enhanced worker output, and better IP security. MS Office Communications Server has been superseded by Lync Server, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence experts can provide online and onsite support and mediation help for your Office Communications Server 2007 environment and can help your organization to evaluate the advantages of migrating to Microsoft's Skype for Business. Progent can also help you to design and carry out a smooth upgrade that will add business value to your IT system
Progent offers small businesses two low-cost network security evaluation scanning packages that include, for a set price, remotely administered inventory scans of your network security profile which are analyzed by professional information security specialists who interpret the data collected by the remote scan, deliver objective summaries of your current security vulnerability, and offer recommendations for remediation. Progent offers two non-overlapping security evaluation scanning packages for external and internal scanning that are priced to meet the restricted budgets of small companies while providing enterprise-quality evaluations of your IT network's exposure to assault.
The QTS (formerly Herakles) Internet Data Center facility is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If you are now using the QTS Sacramento data center as a colocation site or if your company is considering moving your primary or disaster recovery system to Herakles/QTS, Progent can provide a variety of cost-effective services that include colocation migration, equipment deployment and updates, network optimization, comprehensive project management services, virtualization expertise, remote monitoring, centralized system administration, application programming, disaster recovery solutions, data security evaluation, and the use of the Progent Test Lab.
Microsoft Virtual Server 2005, run on the Microsoft Windows Server 2003 operating system and powered by technology first developed by Connectix, delivers the performance necessary to accomplish hardware reduction, application migration, and server quarantine tasks through virtualization techniques in an enterprise-class computing environment with high scalability, manageability, and reliability. Microsoft has targeted Virtual Server 2005 at businesses wishing to enhance operational efficiency in software programming and testing, upgrading from outdated mission-critical software, and hardware consolidation. Progent's certified Virtual Server experts can assist your business to evaluate and integrate Microsoft Virtual Server.
Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, deploying, enhancing and repairing Microsoft SCOM environments and can provide companies of any size expert online or onsite consulting services for Microsoft SCOM 2012. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to monitor your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to import and set up System Center 2012 Operations Manager management packs based on best practices for tracking network infrastructure and both Microsoft and 3rd-party applications and services. Also, Progent can provide fast remote or onsite technical support to assist you to fix critical problems uncovered by Microsoft SCOM 2012.
Microsoft Exchange Server 2013 incorporates significant enhancements to the capabilities of Microsoft Exchange Server 2010 and introduces important innovations as well as a redesigned architecture. These improvements favorably impact key areas including manageability, high availability (HA), security, cost of ownership, collaboration, extensibility, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting experts can help you understand the possible advantages of upgrading to Microsoft Exchange 2013, design a cost-effective test and deployment plan, and train your IT staff to maintain your Microsoft Exchange 2013 environment. Progent can also provide affordable online support and management for Exchange Server 2013.
Progent offers national online phone support and consulting services for companies that operate Apple macOS and OS X networks or whose information systems feature a mix of Apple Mac and Microsoft Windows technology. Progent's consultants can provide Apple macOS and OS X users a range of services such as desktop assistance, migration to the latest version of macOS from earlier editions of macOS or OS X, plus expertise with Mac applications. Progent can also assist your business with Apple iPhone and iPad support, or migrating to Apple's iCloud. Online technical support provides maximum leverage for your information technology budget by extending user productivity and limiting the time charged for computer analysis and repair. Sophisticated remote access tools and experienced technicians and consultants allow Progent to solve most IT problems without squandering time and money by traveling to your location. In the vast majority of cases your IT issues can be dealt with over the phone or through a mix of telephone support and online connectivity. Progent can offer the services of Cisco certified CCIE network experts and CISM and CISSP certified security specialists to assist you with the most difficult network problems.
Progent practices information transfer from Progent's consultants to customers. By educating customers to deal with technical issues that are within their comfort zone, Progent can concentrate on providing high-value skills where Progent faces few competitors. Medium-size companies who utilize trusted freelance consultants or who maintain internal support personnel benefit when Progent transfers knowledge about new technology and proven methodologies to make their networks more robust, protected, and efficient.
Progent's Microsoft-certified consultants can provide remote or in-person support to help businesses of all sizes to design, implement, manage, and troubleshoot a backup system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from earlier releases of SCDPM or from a different backup system, and Progent can integrate your Data Protection Manager implementation for on premises, cloud-based, or hybrid datacenters. Progent can provide as-needed help for resolving particularly stubborn problems, or comprehensive project management support. Progent's consultants can also help your business to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.
Remote 24x7 monitoring, automated alerts, and actionable reports are crucial to preserving the health of your IT system and avoiding unnecessary and expensive downtime. Remote Monitoring and Management technology has progressed to the point that companies of any size can get a degree of protection that was previously limited to enterprises. Progent can provide several Remote Monitoring and Management (RMM) solutions available as economical service packages designed to assist your company to identify and resolve a most network issues before they get big enough to disrupt productivity.
Progent offers expertise for security auditing packages such as Microsoft Baseline Security Analyzer for running a variety of programmed system testing scans to uncover possible security problems. Progent has broad experience with security analysis tools and can show you how to make sense of audit reports and respond effectively. Progent can help you build protection into your company operations, install auditing applications, define and implement a secure system architecture, and suggest policies to maximize the security of your IT system. Progent's security engineers are ready to assist you to configure a firewall, implement secure remote connectivity to email and data, and install VPN. Progent's accredited security experts can also validate the protection of web-based applications and can run extensive information security assessments of enterprise-wide security to determine your company's compliance with key industry security standards such as FISMA, NIST, and ISO.
ProSight Data Protection Services offer small and medium-sized organizations a low cost end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates your backup activities and enables fast recovery of vital files, apps and virtual machines that have become lost or damaged due to component failures, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can deliver world-class support to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPPA, FINRA, and PCI and, whenever needed, can assist you to restore your business-critical information.
Progent's Microsoft-certified consultants can provide online or in-person expertise to assist organizations of all sizes to plan, deploy, administer, and repair a backup system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from older releases of SCDPM or from a different backup/recovery system, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud, or hybrid datacenters. Progent can provide occasional support for fixing particularly stubborn problems, or comprehensive project management support. Progent can also assist you to design SCDPM 2012 into a comprehensive disaster recovery plan.
Progent's Microsoft and Cisco certified Consultants offer three ways to help mid-size and large organizations create an efficient and productive in-house Computer Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment evaluation, process analysis and improvement, management reporting, training of internal personnel, and documentation of procedures. Progent's Software Evaluation and Deployment Support Services help businesses analyze the numerous high-quality Help Desk software packages on the market and decide what products may be excessively costly, miss key features, or align badly with your organization's business goals. Progent also offers temporary staffing for businesses who want to augment their internal Help Desk staff for occasional tasks or to substitute for absent or indisposed personnel.
Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controllers to manage wireless LANs of any size. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi environment or implement a smooth upgrade to Cisco's latest wireless controller technology.
Progentís Wireless Site Survey assists you to design and implement an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless network adapted to your facilities, providing your business a wireless solution that has the reception, performance, load-handling capability, QoS, data protection, and roaming capability your business needs. Progent's Wireless Site Survey services are offered either as an economical online service or as a more detailed onsite service.
Microsoft Dynamics GP accounting offers analytics and reporting features that let you track all business processes, sales and spending, and market trends with integrated drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP reporting consulting expertise can enable you to design reports that let you understand your business more completely, converting raw data into valuable business information. Progent can improve your reporting and analytics by providing Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and application design with VBasic, XML and other development environments in order to offer custom business application development and web commerce solutions that work seamlessly with Dynamics GP/Great Plains.
Progent's certified Microsoft Windows 2000 consulting staff can help you enhance the functionality of your existing Windows 2000 Servers and can simplify network management, offer tech support and troubleshooting, and enhance security. Progent can also show you how to create, justify, and implement a strategy to migrate from Microsoft Windows Server 2K to Windows 2003 Server. Progent is experienced in designing pilot programs to reduce the technical risk involved with migrating to Windows 2003 Server by identifying potential hardware and software compatibility problems.
Progentís high availability interoffice connectivity and fault tolerant system infrastructure consultants can help small organizations achieve fault tolerant Interoffice connectivity through redundant system architectures featuring automatic failover. Progentís CCIE engineers can plan and implement ultra-reliable Inter-office networks supported by non-stop EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connections and automatic fail-over offers economical 24x7 interoffice networking.
Progent's Microsoft-certified consulting experts have over 10 years of background planning, deploying, optimizing and troubleshooting System Center Operations Manager solutions and offer companies of all sizes advanced remote or onsite consulting services for SCOM 2012. Progent can help you to plan a topology for SCOM 2012 servers that delivers the responsiveness and resilience needed to watch over your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent can also help you to install and customize SCOM 2012 management packs according to leading practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. Also, Progent can provide fast online or onsite technical support to help you to fix serious issues uncovered by Microsoft SCOM 2012.
Progent offers high availability load balancing support that addresses network load balancing, load balanced applications, LAN/WAN infrastructure routing, and content dispatching products including F5 Networks 3DNS. non-stop load balancing technologies for which Progent offers consulting services include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and LocalDirector 400 series, and F5 Networks BIG-IP.
E-Mail Guard is Progent's economical anti-spam and virus protection solution that offers small businesses enterprise-quality defense from spam, viruses, directory harvesting, and other forms of e-mail-based assaults on IT systems. E-Mail Guard is based on Postini's perimeter management technology, a full library of web-managed antispam and anti-virus services that defuse email assaults before they are able to breech the corporate firewall. Perimeter Manager also allows administrators track and control their email application, irrespective of server platform, hardware type, or geographic location.
Progent's Microsoft-certified consultants can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and migration plans, tune your network infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid environments, educate your IT management staff, create an enterprise-wide security plan, automate IT administration, assist with creating applications, and build and test a DR/BC plan.
Progent's Palo Alto Networks firewall consultants can help you select, configure, and manage Palo Alto Networks firewall appliances to create a modern security solution that extends across your on-premises and cloud-based assets and guards all users anywhere with any endpoint device.