Progent's Microsoft-premier consultants can help your organization to update your servers or desktops from 32 bits to 64 bits. Progent can assist your company to calculate the risks and advantages of migrating to 64-bit processing, plan an affordable upgrade process that reduces business interruptions, and provide economical, expert online support to aid you to configure 64-bit operating systems and application software on your existing hardware.
Progent offers two ultra-affordable service packages designed to allow small companies to receive an objective security evaluation from a premier security consultant. With Progent's External Security Inventory Checkup, an engineer administers a comprehensive test of your network from outside your firewall to uncover possible risks in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Scan, an engineer runs a network scan from an authorized computer inside your company firewall to evaluate vulnerabilities to internal assaults. Both security inventory services are set up and run from a protected external site.
Progent's staff of Microsoft and Cisco Certified experts average more than a decade of hands-on industry experience, in the trenches of network support, performing a wide variety of technical projects for a large mix of clients. Every Progent consultant shares a refined collection of personal best practices which are incorporated into company-wide leading practices training that Progent teaches its consulting team. This guarantees that you get not just expert technical capability, but also a consultant with proven methods for applying technical knowledge to solve real-world IT problems rapidly.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to contain the spread of an ongoing ransomware breach. Call 800-462-8800
Progent can help you to design and administer cost-effective environments that can include Windows and Linux operating systems and apps in either cloud-only systems or in hybrid topologies that utilize on-premises IT assets as well as one or more public clouds. To assist you to integrate public cloud services with physical datacenters, Progent can provide a range of cloud migration services that include Azure enterprise hybrid cloud planning and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has two decades of background delivering high-level consulting services remotely, and Progent can help you successfully carry out your cloud integration projects quickly and within your budget.
Progent's expert support team can show you how to design and implement a smooth in-place Microsoft Exchange 2007 upgrade strategy that avoids network downtime, simplifies ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-site migrations, Progent has the knowledge and experience to complete your move rapidly and economically. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting offerings include assistance with the integration of outside vendor add-ons to Exchange Server 2007 and the design of unified messaging solutions based on Exchange Server 2007.
Microsoft Office for Mac allows Apple Macintosh users to run the industry's most popular business applications. Progent's Apple-certified Mac experts can help you configure Mac Office on a multi-vendor environment combining Apple OS X and Windows computers so that Macintosh users can take advantage of the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with colleagues who use Windows. Progent's consultants have experience with both Apple Macintosh and Windows technology and can provide service for networks that mix Apple Macintosh with Windows systems with extensive resource sharing, or networks which intentionally limit collaboration between Apple Mac and Windows systems.
Fortinet next-generation firewalls (NGFWs) are industry leaders in offering top performance for encrypted data inspection. Progent's Fortinet firewall consultants can assist your business to integrate your Fortinet FortiGate firewalls to protect your IT resources at the enterprise perimeter, within the data center core, at branches, and in the cloud.
Progent is organized provide comprehensive remote support for all technologies common to small business IT systems and allows you to outsource an array of strategic, on-demand support services such as a part-time Chief Information Officer to provide senior-level planning and negotiating skills, a Technical Response Center for help desk services, 24x7 remote monitoring, spam and email-borne virus protection as an outside-the-firewall service, project management for critical initiatives like site moves oroperating system migrations, Cisco-certified experts for building and maintaining fast and robust network infrastructure, certified security specialists to verify data safety and compliance, disaster recovery specialists to help design business continuity strategies, and software programmers to create, enhance, or repair business application programs.
Progent's Cisco-certified CCIE experts can assist organization to configure, manage, update, optimize and troubleshoot Cisco Catalyst switches. Progent can also help your business to harden the security of Catalyst switches and move smoothly from legacy switches to modern models.
Progent's certified Windows Server 2022 consultants can help your company to design and carry out an efficient upgrade to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with an on-prem installation of Windows Server 2022.
Progent's Microsoft-certified ISA Server consultants have long backgrounds developing Microsoft ISA Server-based security installations for IT networks with many sites, remote workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants can assist your company in planning and implementing a configuration of ISA Server 2000 or ISA 2004 Server that meets your information protection requirements without adversely restricting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent can help you in any and all phases of your upgrade to Microsoft Exchange Server 2016 including designing HA system topology for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization design; determining storage requirements for your VMs, mailbox databases and logs; configuring HLB for fault-tolerant CAS services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent can provide the support of certified engineers and experienced software programmers, DBAs, project management experts, Cisco-certified network architects, business continuity specialists, and certified data security professionals to assist your business to evaluate the likely advantages of Microsoft SQL Server 2012 for your business, set up pilot systems at your site or at Progent's test lab, design and carry out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from other RDBMS platforms, and configure a cost-effective and safe IT infrastructure that lets you maximize the strategic benefit of SQL Server 2012.
ProSight Reporting is a growing suite of in-depth reporting utilities designed to work with the industry's top ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales functions including listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales, vendors can broaden their market, reduce their cost of sales, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring so you can cut development time and speed up your return on investment.
Cisco's Catalyst line of Wi-Fi controllers simplify the management of wireless networks by unifying the configuration and control of Wi-Fi APs, tuning wireless performance by reducing the impact of radio frequency congestion, enhancing Wi-Fi availability with rapid failover, and strengthening security by detecting threats and analyzing network traffic according to user class and location. Progent can assist you to deploy Cisco wireless LAN controller appliances to manage Wi-Fi networks of all sizes. Progent can help you to maintain and debug your current Cisco-based Wi-Fi environment or implement an efficient upgrade to Cisco's modern wireless controller solutions.
Cisco's security and offsite connection technology for small companies represent a full range of easy-to-administer security solutions to help safeguard your wired and wireless information system. Cisco's Virtual Private Network product family includes routers, firewalls, intrusion detection systems and VPN appliances. Progent's professional staff of consultants includes field-proven specialists with Cisco's Certified Internetwork Expert and CCNP qualifications who can assist your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security technologies that fit best with your company goals.
Progent's certified professionals can help you evaluate the potential benefits of Hyper-V-based virtualization for your company, perform test implementations to validate Hyper-V's compatibility with your line-of-business applications, evaluate your network infrastructure for optimal performance with virtual server technology, help you in migrating to Microsoft Windows Server 2008 and configuring Hyper-V, train your IT personnel to track and manage Hyper-V, provide world-class consulting help for enhancing the protection of your virtual servers, establish and validate disaster recovery procedures that maximize system availability, and provide continuing consulting and technical support including low-cost remote repair and comprehensive Help Desk outsourcing.
Lync 2010 provides IM, Presence, voice/video conferencing, desktop sharing, and both VoIP and public switched telephone network (PSTN) telephony. Lync 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office or Microsoft 365 and simplify management via integration with Active Directory. Lync can also reduce expenses by eliminating Voice-over-IP hardware and subscription services, PBX gear, or conventional video conferencing technology. Progent's Microsoft-certified unified communications consultants offer remote and on-premises support services to assist your company to manage and repair your existing Lync 2010 environment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also assist your organization to design and carry out an efficient Skype for Business migration.
Progent's disaster recovery support and business continuity consultants can show you how to design a disaster recovery strategy in case of an IT system catastrophe. Progent can show you how to define a comprehensive disaster recovery strategy that incorporates periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized professionals can also help you create an affordable, high-availability network solution that addresses reliability issues covering a broad range of network technologies and processes.
Progent can help your business to plan for, deploy, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade efficiently to Configuration Manager 2012 from a legacy change management platform or help you to modify your current SCCM 2012 ecosystem to accommodate your changing business requirements. In addition, Progent can assist you to build a software foundation that takes full advantage of SCCM by delivering expertise with associated Microsoft technologies including ADDS, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
Progent can assist you to plan a migration to Teams from Skype for Business and configure, manage, and troubleshoot a cloud-based or mixed deployment of Teams. Progent can help you to connect Teams with Microsoft 365 apps, Exchange, SharePoint, and your phone system.
Windows Server 2012 R2 Clustering Network Consultants
Progent's Windows Server 2016 disaster recovery experts can help your organization to design a disaster recovery system based on Microsoft's most advanced Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using low-cost hardware, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for fast, economical creation of a failover cluster quorum arbitration point.
Progent can provide the part-time or temporary services of a veteran CIO to provide a broad perspective to help you select and support network technology to match your current situation and that can serve as a solid basis for your growth. Progent's part-time or temporary Chief Information Officer services offer financial leverage to companies trying to maximize the benefits from their network investment but who are without the budget or hesitant to take on another high-level position to their head count. Because Progent is vendor-agnostic, with a large staff of consultants certified to maintain all leading OS platforms and connectivity technologies plus a wide selection and application software, Progent is in a unique position to offer unbiased advice as well as expert technical help for creating IT solutions that fit the special requirements of your business.
Stealth penetration checking is an important component of any overall IT system security strategy. Progent's security professionals can run thorough intrusion tests without the awareness of your organization's internal network support staff. Stealth penetration testing uncovers whether existing security monitoring tools such as intrusion detection warnings and event log monitoring are properly configured and actively monitored. Progent can provide continuous automatic PEN testing to map your internal and external attack surface and to detect ways that vulnerabilities, unsafe configurations, harvested credentials, skipped patches, and dangerous IT product defaults can be chained together by hackers into the multi-vector attacks common to modern versions of ransomware.
Microsoft Mac Office allows Mac users to receive the benefits of the world's most familiar business programs. Progent's Apple-certified Macintosh experts can show you how to set up Microsoft Office for Macintosh on a multi-vendor network that incorporates Apple OS X and Windows platforms so that Macintosh users can take advantage of the new features in Word, Excel, PowerPoint and Entourage in order to share data and system resources with co-workers who run Windows. Progent's engineers have expertise with both Mac and Windows technology and can provide service for networks that mix Mac with Microsoft Windows computers with complete resource sharing, or environments which intentionally limit sharing between Mac and Windows systems.
Progent's certified failover clustering consultants can help you to evaluate the benefits of adopting Microsoft Windows Server 2012 failover clustering to build a powerful high-availability/disaster recovery strategy, help you to design and install a Windows Server 2012 system, deliver online and on-premises consulting services and technical support for failover clusters composed of physical servers or virtual machines, and show you how to automate the administration of clustered servers.
For desktop virtualization, Progent offers the support of a Citrix XenDesktop expert who can help you to plan a XenDesktop environment that maximizes the strategic value of your IT system; configure XenDesktop technology with your servers, user devices, and peripherals; migrate your older virtual desktop software to the latest releases of XenDesktop; and provide comprehensive online technical support. Progent can also train your network managers to adhere to best practices to manage your XenDesktop solution effectively.
Progent's IT outsourcing packages provide budget-friendly network consulting for small businesses. Whether it includes planning network architecture, setting up an in-house Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your system, or developing a web-based business solution, outsourcing your network engineering services can contain expenses and eliminate uncertainties, permitting network support expenses to increase in a more moderate and controlled fashion than is feasible by building up a bulky, all-purpose in-house network support staff. Progent's Outsourcing White Paper and datasheets explain how Progent can help you create a protected and highly available network foundation for your vital applications based on Microsoft Windows.
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in offering best-in-class performance for encrypted data inspection. Progent's Fortinet FortiGate firewall experts can assist your business to integrate your Fortinet firewalls to protect all your IT resources at the network edge, within the data center core, at branches, and at the cloud edge.
Exchange Server 2013 incorporates major enhancements to the functionality of its predecessor Microsoft Exchange 2010 and introduces powerful new features as well as a redesigned structure. These improvements affect vital areas like manageability, high availability (HA), security, cost of ownership, teamwork, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can help you evaluate the possible advantages of migrating to Microsoft Exchange Server 2013, create an efficient test and rollout plan, and educate your IT team to manage your Exchange Server 2013 environment. Progent can also provide ongoing online consulting and support and management for Microsoft Exchange 2013.
Progent's certified security consultants can perform NodeZero-powered threat assessments to make sure your security monitoring and protection tools and policies are properly set up and effective.
Microsoft Exchange Server 2013 includes significant enhancements to the capabilities of its predecessor Exchange 2010 and introduces powerful new features as well as a revamped architecture. These enhancements favorably impact vital facets of IT like ease of administration, availability, security and compliance, operational costs, collaboration, expandability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to evaluate the possible business benefits of upgrading to Exchange 2013, create an efficient test and deployment strategy, and educate your IT staff to maintain your Exchange Server 2013 solution. Progent also offers ongoing remote consulting and support and management for Microsoft Exchange 2013.
Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development environment and can create or update .NET apps rapidly and at low cost.
Cisco's Catalyst wireless controllers streamline the management of wireless networks by unifying the configuration and control of wireless access points, optimizing Wi-Fi performance by reducing the impact of RF congestion, improving Wi-Fi uptime with fast failover, and hardening security by identifying threats and filtering network traffic according to user type and location. Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi solution or implement a smooth upgrade to Cisco's latest wireless controller solutions.
Progent's Microsoft-certified consultants average more than a decade of experience delivering unified communications support for companies ranging from small businesses to large enterprises. Progent offers economical consulting for all editions of Microsoft Exchange Server to enhance email and virus protection, configure fault tolerant email environments, and facilitate off-site and wireless email access. Progent's Exchange support services can assist you in designing and carrying out a move from a legacy SMPT server or unsupported Microsoft Email package such as Exchange 2003 to Exchange 2019 Server. Progent also offers integration help for Windows 10 and Windows 11 clients using Office Outlook and can help you integrate Outlook Web App for all major browsers. For e-mail virus defense, spam blocking and outbound data leak prevention, Progent offers Email Guard security services.
Progent's Power BI experts can assist your business to plan, install, maintain, update or troubleshoot your Power BI business analytics solution. Progent's database experts can assist you to prep your target data for Power BI visualizations. Progent can assist you build and administer an onsite, cloud based, or hybrid environment for Power BI.
Progent's expertise delivering Microsoft .NET support and SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer platforms enable Progent to design specialized mission-critical applications and eCommerce solutions that integrate transparently with Dynamics GP Software. Progent's Dynamics GP reporting consultants can show you how to design reports that let you track your business more thoroughly, transforming raw information into valuable insights into your company and customers.
Progent's Microsoft Certified professionals can provide world-class consulting for enterprise-wide implementations of Microsoft Exchange 2007. Progent's consultants can help you plan multi-location Exchange Server rollouts or updates and can provide local personnel to assist large companies with installations of Microsoft Exchange in the or any region covered by Progent's engineers.
Progent's Data Center consultants can help you select fault-tolerant data centers that match the particular needs of your business. High availability off-site data centers are especially attractive to small companies because of their low cost and convenience in comparison to pursuing a do-it-yourself approach. Trying to build an on-site data center that offers even a basic level of fault tolerance is too expensive for most small companies. Progent is ready to help you reap all the benefits of non-stop data centers and fault tolerant colo sites by offering a full range of engineering and support services.
ProSight Data Protection Services ECHO from Progent provide small and medium-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates and monitors your backup activities and enables rapid recovery of critical files, apps and VMs that have become unavailable or damaged as a result of hardware failures, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can provide advanced support to configure ProSight Data Protection Services to to comply with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to recover your business-critical information.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows endpoints.
Progent offers consulting expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, configure, and maintain a WatchGuard Firewall/VPN product that aligns with your security requirements and budget. Progent can help you to maintain legacy WatchGuard firewall appliances or upgrade smoothly to modern WatchGuard firewall solutions.
Progent's Cisco CCIE-certified Wi-Fi network infrastructure consultants offer online or on-premises configuration and debugging services to help you to plan, implement, update, tune, manage and debug Aironet Wi-Fi access point deployments of any size or topology. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your wireless ecosystem with your wired network and cloud-hosted resources to create a seamless enterprise-wide connectivity foundation that is easy to administer and expand. Progent also offers affordable wireless site surveys to help you to determine the most efficient selection, placement and setup of Aironet wireless access points to accommodate your specific office layout, construction, and anticipated network traffic.